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NHTSA recalls, safety ratings, and consumer complaints for the 2017 Subaru Legacy.
| Overall Rating | |
| Frontal Crash | |
| Side Crash | |
| Rollover |
Component: STEERING:COLUMN
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Consequence: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.
Component: STEERING:COLUMN
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Consequence: The loss of steering ability would increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
Major fuel leak within engine bay
The battery has died several times and had to be replaced over the years due to a likely slow drain issue that Subaru is well aware of and was part of a class action suit against them.
I drove into the parking lot of Walgreens, then drove around and pulled into a parking spot facing the south side of the building and put my foot on the brake to stop and park. Instead of stopping, the car suddenly lurched forward violently and slammed into the brick wall of the building. My wife called 911 since I told her my chest really hurt. When the police came, I told them my foot must have slipped off the brake and hit the accelerator, since I had no idea what else might have caused the car to accelerate like that. My wife drove the car home and then drove to the ER where the EMTs had taken me. A CT scan showed that I had a fractured sternum, since my chest hit the steering wheel full force after the air bags failed to deploy. I was in excruciating pain for a few weeks, and after I felt better, we submitted a claim to our insurance company. We then took our 2017 Subaru Legacy to a certified Subaru collision repair center. We were shocked to find that the car was totaled, since it was still drivable. Something kept bothering us about the crash, since EyeSight should have applied the brakes if I had accidentally accelerated and it detected a brick wall in front of our car. After some research, we stumbled on the information about the Class-Action Lawsuit that was just settled by Subaru for reports of Sudden Unintended Acceleration (SUA). The description of what happens with SUA was exactly what I experienced, but this was the first we had heard of it. We were never notified about the lawsuit, even though our VIN number shows our car was involved. Our Subaru dealership had all our contact information since we bought our Legacy from them and they have done all the maintenance work on it. Unfortunately, we released our car to Copart as part of our insurance settlement, so there’s no way to check the EDR data. PLEASE let others know about this major safety issue before anyone else is seriously injured!
The 2017 Subaru Legacy has 2 NHTSA recalls and 118 consumer complaints on file. It received an overall safety rating of 5 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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My 2017 Legacy is on it's 3rd windshield this year. I had impact damage on July 17th, had it replaced the first week of August, and it cracked without impact damage in October. Subaru refused to replace it under warranty and it was replaced through insurance in December. The genuine Subaru replacement windshields for 2015-2019 Legacy and Outback models appear to be defective and this should be investigated.
The OCS sensor is faulty and doesn’t detect a passanger and may cause the airbag not to deploy, this is common according to other Subaru owners. This is a common problem on many cars and those cars have been recalled
The catalytic converter has been replaced twice and is now needing a third replacement. The car emits gas fumes, unsafe emissions, and the fuel causes the mechanism to be extremely hot and unsafe. Over time, the car has had reduced gas flow and will stop running. The dealer has confirmed the three converters installed have been defective. The manufacturer, Subaru, was contacted to inspect the car but refused. Precious years have recalls of the fuel mechanisms. The check engine light stays on when unsafe emissions are detected.
The mirror drivers side mirror wiggles. I. The even of a battery failure the electrical brake may fail
The key frequently gets stuck in the ignition. It takes several attempts to release the key. Turning the wheel to ensure the wheel isn’t locked and turning the ignition/car on does not help release the key from ignition.
The key constantly stuck in ignition. Sometimes 10 minutes to get out. Then won’t start ignition Key broke off in ignition … your stuck with this situation that Subaru is pretending to not know about
Electric Power Steering failure
The HOOD LATCH Failed, and hood came up at 70 mph on interstate. This has caused extensive damage.
the key gets stuck in the ignition and you have to slide the shifter back in forth till it unlocks. I'm showing recall on other Subaru but not on mine ? or at least my year of car. why is that ? everyday its takes longer and longer to get the key to release.
Jan 2021 my battery died. So I called AAA and they were able to replace it. Then last year I received a notice of a problem with batteries. I submitted a claim with the SUBARU BATTERY SETTLEMENT. I submitted my receipts. They denied my claim stating that I did not use a Subaru authorized dealer AND that I did not notify Subaru 10 days PRIOR to the new battery. I am at a loss to understand how this Settlement is working. I did not anticipate the battery dying. I needed to be able to drive, so I called AAA who I think is generally reputable. Do people actually call the car manufacturer and wait 10 days to put in a new battery? This is a joke. I appealed and they denied it twice. How can this be??
On May 16, 2023 I was driving a friend home. We were stopped at a red light and felt an impact. My friend said, "You've been hit." I went out to check. No one had hit the car. It had lurched forward while my foot was on the brake. On 6/1/23 I pulled out of a driveway, car was in drive, foot on brake, paused to set GPS, car lurched forward. I brought to the dealer. They said they drove it for seven miles and could not duplicate the problem. About a year prior, the car had also lurched, but at that time I was in drive doing approx 30 mph, and I used the brake to slow it back to my speed. At that time the dealer found some leak in the transmission and, I believe, changed a gasket. These problems are intermittent and did not register on the car's computer, according to the dealer. Have you had any such complaint? Is my car safe?
The car had been going on several local stops. Car was in the middle of a main thoroughfare ready to turn on to interstate ramp when the car completely stopped functioning. Battery light came on briefly before the vehicle became completely non-responsive. Among other things non-functioning, Emergency lights would not work, electric park brake would not engage. Could not get out of car to flee danger as car would freely roll and no way to stop except to hold brake with foot pressed. Ultimately car was chocked and jumped by AAA tow truck. Technician said battery was dead but alternator was working when he started it up. After 3 days of diagnostics, Subaru dealer cannot find a fault which let the new auto battery simply drain to nothing state and thus make the car non-responsive. Thank the good Lord this did not happen after turning on to the interstate.
Showing 15 of 118 complaints