2017 Subaru Legacy Problems & Complaints

Major fuel leak within engine bay

The battery has died several times and had to be replaced over the years due to a likely slow drain issue that Subaru is well aware of and was part of a class action suit against them.

I drove into the parking lot of Walgreens, then drove around and pulled into a parking spot facing the south side of the building and put my foot on the brake to stop and park. Instead of stopping, the car suddenly lurched forward violently and slammed into the brick wall of the building. My wife called 911 since I told her my chest really hurt. When the police came, I told them my foot must have slipped off the brake and hit the accelerator, since I had no idea what else might have caused the car to accelerate like that. My wife drove the car home and then drove to the ER where the EMTs had taken me. A CT scan showed that I had a fractured sternum, since my chest hit the steering wheel full force after the air bags failed to deploy. I was in excruciating pain for a few weeks, and after I felt better, we submitted a claim to our insurance company. We then took our 2017 Subaru Legacy to a certified Subaru collision repair center. We were shocked to find that the car was totaled, since it was still drivable. Something kept bothering us about the crash, since EyeSight should have applied the brakes if I had accidentally accelerated and it detected a brick wall in front of our car. After some research, we stumbled on the information about the Class-Action Lawsuit that was just settled by Subaru for reports of Sudden Unintended Acceleration (SUA). The description of what happens with SUA was exactly what I experienced, but this was the first we had heard of it. We were never notified about the lawsuit, even though our VIN number shows our car was involved. Our Subaru dealership had all our contact information since we bought our Legacy from them and they have done all the maintenance work on it. Unfortunately, we released our car to Copart as part of our insurance settlement, so there’s no way to check the EDR data. PLEASE let others know about this major safety issue before anyone else is seriously injured!

My 2017 Legacy is on it's 3rd windshield this year. I had impact damage on July 17th, had it replaced the first week of August, and it cracked without impact damage in October. Subaru refused to replace it under warranty and it was replaced through insurance in December. The genuine Subaru replacement windshields for 2015-2019 Legacy and Outback models appear to be defective and this should be investigated.

The OCS sensor is faulty and doesn’t detect a passanger and may cause the airbag not to deploy, this is common according to other Subaru owners. This is a common problem on many cars and those cars have been recalled

The catalytic converter has been replaced twice and is now needing a third replacement. The car emits gas fumes, unsafe emissions, and the fuel causes the mechanism to be extremely hot and unsafe. Over time, the car has had reduced gas flow and will stop running. The dealer has confirmed the three converters installed have been defective. The manufacturer, Subaru, was contacted to inspect the car but refused. Precious years have recalls of the fuel mechanisms. The check engine light stays on when unsafe emissions are detected.

The mirror drivers side mirror wiggles. I. The even of a battery failure the electrical brake may fail

The key frequently gets stuck in the ignition. It takes several attempts to release the key. Turning the wheel to ensure the wheel isn’t locked and turning the ignition/car on does not help release the key from ignition.

The key constantly stuck in ignition. Sometimes 10 minutes to get out. Then won’t start ignition Key broke off in ignition … your stuck with this situation that Subaru is pretending to not know about

Electric Power Steering failure

The HOOD LATCH Failed, and hood came up at 70 mph on interstate. This has caused extensive damage.

the key gets stuck in the ignition and you have to slide the shifter back in forth till it unlocks. I'm showing recall on other Subaru but not on mine ? or at least my year of car. why is that ? everyday its takes longer and longer to get the key to release.

Jan 2021 my battery died. So I called AAA and they were able to replace it. Then last year I received a notice of a problem with batteries. I submitted a claim with the SUBARU BATTERY SETTLEMENT. I submitted my receipts. They denied my claim stating that I did not use a Subaru authorized dealer AND that I did not notify Subaru 10 days PRIOR to the new battery. I am at a loss to understand how this Settlement is working. I did not anticipate the battery dying. I needed to be able to drive, so I called AAA who I think is generally reputable. Do people actually call the car manufacturer and wait 10 days to put in a new battery? This is a joke. I appealed and they denied it twice. How can this be??

On May 16, 2023 I was driving a friend home. We were stopped at a red light and felt an impact. My friend said, "You've been hit." I went out to check. No one had hit the car. It had lurched forward while my foot was on the brake. On 6/1/23 I pulled out of a driveway, car was in drive, foot on brake, paused to set GPS, car lurched forward. I brought to the dealer. They said they drove it for seven miles and could not duplicate the problem. About a year prior, the car had also lurched, but at that time I was in drive doing approx 30 mph, and I used the brake to slow it back to my speed. At that time the dealer found some leak in the transmission and, I believe, changed a gasket. These problems are intermittent and did not register on the car's computer, according to the dealer. Have you had any such complaint? Is my car safe?

The car had been going on several local stops. Car was in the middle of a main thoroughfare ready to turn on to interstate ramp when the car completely stopped functioning. Battery light came on briefly before the vehicle became completely non-responsive. Among other things non-functioning, Emergency lights would not work, electric park brake would not engage. Could not get out of car to flee danger as car would freely roll and no way to stop except to hold brake with foot pressed. Ultimately car was chocked and jumped by AAA tow truck. Technician said battery was dead but alternator was working when he started it up. After 3 days of diagnostics, Subaru dealer cannot find a fault which let the new auto battery simply drain to nothing state and thus make the car non-responsive. Thank the good Lord this did not happen after turning on to the interstate.

Hood released and blew open while doing 50 mph. After checking oil level, I closed and verified hood was latched, which it was. Driving about 2miles down road, hood blew up causing instant panic and stopping. After pulling over, I found that the hood would no longer latch. I had to use a hammer to bend the latch forward enough to have it latch again.

When i brought car in for an oil change. cam carrier leak, was reported to me that there was a cam carrier leak. When i look online there are countless reports of this. Seems like there could be something faulty with the engine. Subaru offered to cover the repair as a 1 time curtesy. But if there is an issue with the design of an engine then this should be looked at further. The rear brushings are also failing don't think this should happen so quickly, maybe faulty brushings. no warning lights.

The contact owns a 2017 Subaru Legacy. The contact stated that while driving at an undisclosed speed, a loud popping noise was heard, and then a crack formed from the bottom of the windshield without impact. The vehicle was taken to a local dealer, where it was diagnosed that the windshield needed to be replaced. The vehicle was repaired; however, the contact stated that while driving at an undisclosed speed, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the windshield needed to be replaced another time. The vehicle was repaired; however, the contact stated that the failure reoccurred after she started the vehicle. The contact became aware of NHTSA Campaign Number: 22V712000 (Visibility); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

When running on a highway and you press down on the accelerator hard to merge onto a highway or go around a vehicle to move out of the way of vehicles quickly coming up behind you, the engine takes over and speeds up on its own. It has occurred three times on a newly purchased used car and it will increase speed up to 100mph. You have to press intermittently on the brakes to pull over to the shoulder and turn off the car for five minutes for the car to reset. If you try to just break, you get a burning smell. I see two class action lawsuits on similar acceleration issues for 2015 to 2017 Outback/Legacy series.

Vehicle's batter discharges to the point where the vehicle has to be jumped or battery charged up. The vehilce had two batteries replaced in a span of 6 months and after the last repalcement I checked the batter about one month later and found the battery dead, 11.7 volts, I recharged the battery and made an appointment with the Subaru dealer in Santa Fe, NM. They checked the battery, which I could have done, said I needed to drive the vehicle once or twice a week for an hour to maintain the battery. This is not consistant with other Subaru's and other vehicle I have owned and I remind you that this is a brand new battery. In looking online I did notice there have been some complaints about the battery and charging systems drawdown above the normal levels. Subaru would not check the drawdown level of the vehicle.

Driving to work in the morning I began slowing down for a red light. When the vehicle get to ten miles an hour there was a loud bang and felt like the car downshifting. I stopped and checked nothing was abnormal , no warning lights or and signs of damage or failure and the vehicle continued to function normally. So I proceeded to work roughly 20 miles. About 30 minutes later as I was on the off ramp and at about the same speed of 10 miles per hour the vehicle had multiple loud bangs followed but screaching and metal grinding. I was at my job so I pulled into the parking lot as to not get stuck in the road. The vehicle made one more louder bang and all the warning light illuminated and the vehicle lost all ability to drive. Underneath was a puddle off oil. This vehicle has 89,000 miles and to have thus happen to the transmission for no apparent reason was a shock and disappointment. I felt my heart drop as this morning could have ended alot worse while I was on the road and express way surrounded by other motorist. Transmission should not disintegrate or complete fail at this mileage unless they are defective. This was not what was expected in safety and durability from this manufacturer.

I have a problem of the car not starting several times now. If I do not drive it for several days the battery has to be jumped. I have purchased a jump starter to have in my car to make sure I am not stranded. If I do not have this I would be stuck. I noticed this after I bought the car and the dealer replaced the battery since it was under warranty in 2020. Now I have no warranty and the issue continues. I got a oil service last month at my dealership and my paperwork said everything is ok with my battery and connectors. I did not have the issue then since I was driving more. I noticed the other models have had the issue and got recalled for the part I think is called the (CAN ) that keeps the battery charged when it is parked. I believe the car has a problem I need to be checked. I told the dealership several years ago that I do not drive the car too much now and they told me to purchase a jump starter, but did not seem to take me seriously when I told them the car is still not starting when it sits for several days. I hope this is reported to the company too.

The car's battery does not recharge the battery adequately, or retain a charge for a reasonable amount of time. I have a jumpstarting device that I keep in the car because the battery dies so frequently. There are no after market parts in the car, or modifications apart from maintenance performed by Subaru.

Complete Battery drainage started when the car had about 30k miles. Batery was replaced around December 2020 at owners expense. Within a year the baterry drainage started happening again, randomly, after parking. Subaru dealer suggested to keep replacing baterry. Issue has not been reproduced by service department; it randomly happens. It has not been inspected by others.

Left town for 3 weeks and upon return the battery was dead. This happened the last time the car was not driven for several weeks, in Spring of 2020. A new battery was purchased at that time, even though the original battery was only ~3.5 years old. The current battery is only 2.5 years old and should be able to hold a charge for 3 weeks. Every time the car goes for an extended time without being driven, something in the electrical system drains the battery. Its very frustrating and time consuming to deal with.

Battery went dead had it charged - went dead shortly after. Replaced battery and within a year of replacing with a brand new battery it is dead again. Car was on side of the road where I parked it. There is a Class action suit on the battery life but if we need to keep doing this every year or so that is a problem. Called the dealer to see if there is anything they can do to alleviate the problem and they really have no answer. First battery lasted about 2-3 years Second battery lasted about a year and will probably go two with several jump starts along the way as was the case with the first.

Feb 2020 dead battery April 2020 dead battery April bought new battery 2020 April 2022 dead battery Oct 2022 dead battery

Unexplained battery drain on my 2017 Subaru Legacy. Had to jump the vehicle on two different occasions. Brought the vehicle to the dealer and was told I needed a new battery. Cost to me was $235.78. I now hear that there has been an issue with Subaru batteries and a class action lawsuit has been filed. How do I join the lawsuit or file for a reimbursement for the battery I had to buy?

Battery drains resulting in no start condition. Taken to dealer and they say all is fine but problem happens over again. On second battery and need to purchase a third now because of this issue.

The battery frequently dies. Has had to be replaced multiple times. The mechanic has checked and doesn’t know why.

Battery is draining and going dead even though battery and starter are new and battery is good. Needs to be jumped to start randomly, leaving me stranded. Has been happening for over a year despite battery replacement and starter replacement. No warning lamps or messages prior to failure, just won't turn over. Understand class action saying its a software problem, but Subaru never contacted us to correct this. Last time it occured is listed below

The contact owns a 2017 Subaru Legacy. The contact stated while attempting to remove the key from the ignition, the key remained stuck in the ignition. The contact restarted the vehicle, shifted to reverse and back to park, and was able to remove the key from the ignition. The vehicle was taken to an independent mechanic but the vehicle was not diagnosed. The mechanic stated that sometimes the key might get rusted, causing it to be difficult to remove from the ignition. The manufacturer was not contacted. The failure mileage was approximately 68,000.

Battery draining. Car won't start

This vehicle has had two batteries replaced since it was bought in 5/2016. I believe is the same issue with the other newer models already in a lawsuit. I has left me stranded by failing to start without any warning, over four times because the car will charge work fine and then it died.

Driving on the highway all of a sudden my windshield cracked. It was due to stress nothing hit the window

Purchased the car used took to dealership for rattle from front end, they diagnosed and recommended replacement of steering rack as it was defective, so it was replaced, a month later same noise, same diagnosis, replaced again, repeated this 7 times and they have reconfirmed it is the rack, the dealership technician states it’s the rack and not as it should be. The manager however is trying to state now that it’s a normal noise and they won’t warranty the repairs anymore. It continues to get worse and louder and feels unsafe to have defective steering racks on the roadways that are non repairable. I’ve reached out to corporate Subaru as well and they can only make decisions based off info the manager gives them which is opposite of what the technicians state. Please help me this car is unsafe.

Windshield on this vehicle cracked for no reason.

Windshield glass cracks very easily from rocks. In the last year I’ve had 7 cracks form. I’ve never had this trouble with any other vehicle including a 2012 Subaru that I own and drive just as much. This impairs my vision and decreases the windshield integrity. I have claimed all windshield through my insurance and it has been very expensive. The only glass I can replace the windshields with is Subaru glass. The quality is very poor. I will upload the 2 most recent cracks.

My battery is constantly draining and having corrosion. I have replaced the battery 3 times in 5 years

TIRE SIZE - 225/50R19. MY 2017 SUBARU LEGACY HAS APPROXIMATELY 17,000 MILES. AS I HAND WASH MY CAR I NOTICED THAT ALL 4 TIRES HAVE SIGNIFICANT CRACKS ON THE SIDEWALL. I'M CONCERNED ABOUT DRIVING MY CAR ON THE HIGHWAY AND I OFTEN PICK-UP OUR 3 GRANDCHILDREN FROM SCHOOL WHICH ALSO CONCERNS ME. THESE ARE MY OBSERVATIONS BUT I'VE ALSO READ A FEW SIMILAR ISSUES ON THE GOODYEAR WEBSITE BUT THEY REFERRED TO THE PROBLEM AS DRY ROT? THANK GOD NO ACCIDENTS OR FLATS BUT I HAVE PROBLEMS WITH THE TIRES LOSING AIR. I JUST WANT PIECE OF MIND AND I WILL GO TO A GOODYEAR TIRE DEALER SOON TO GET THEIR OPINION. HOPE TO HEAR BACK FROM YOU SHORTLY. THANK YOU!

The contact owns a 2017 Subaru Legacy. The contact stated that there was air noises coming into the vehicle from the vents of the vehicle. The contact took the vehicle to the dealer who stated that they believed the noises were coming from near the mirrors of the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 20,000.

Crack appeared starting from below the passenger windshield wiper on the windshield out of the blue, while sitting in driveway.

A 2017 Subaru Legacy was stopped on a hill, on the shoulder of a two lane service road. The driver, who was the car owner, placed the gear selector in park, left the motor idling, exited the vehicle, closed the driver side door, loaded several logs into the trunk, and slammed the trunk. The passenger remained in the vehicle, seated in the passenger seat. The motor idled for about 10 minutes after the driver exited the vehicle. No alarms sounded to alert the driver or passenger that the car was not left as intended—motor running and in park. The vehicle remained completely stationary for about 10 minutes until the passenger reached over and pushed the ignition button to turn off the engine. At this time, the vehicle started to roll forwards down the hill. The passenger was not able to climb over the center console into the driver seat, but found she was was able to steer the vehicle. The passenger steered the vehicle by reaching over from the passenger seat. The passenger steered the vehicle onto the service road and away from a group of people standing on the shoulder in front of the car down-hill from the vehicle. She steered the vehicle through an open chain-link gate. The service road ends at the bottom of the hill in a T with a public road— Glenallen Avenue. The car crossed the public road that momentarily was without traffic. The car continued onto the shoulder on the far side of Glenallen Avenue where it finally was stopped by crashing into a tree. The air bags deployed. The passenger sustained a fractured left hand, a fracture of the right shoulder and sprained right foot. The passenger pushed the ignition again and the gear selector in case the engine was still running, because she feared a potential explosion. Her injuries required medical attention, and she was taken by ambulance to a local hospital. A police report was filed. The vehicle was towed to a towing lot. The car manufacturer was contacted. The insurance company determined that the vehicle was destroyed and not able to be repaired. The approximate failure mileage was 16,100.

The original windshield cracked starting at the bottom left corner and quickly spread across the entire window. I went to Subaru and paid to replace the window. Within 2 weeks the window had cracked again and spread across the entire window.

The contact owned a 2017 Subaru Legacy. The contact stated while driving approximately 40 - 45 MPH on a two-lane road, he attempted to overtake the driver in front and crashed head-on into a vehicle coming in the opposite direction. The contact stated that the driver's front air bag failed to deploy however, both side curtain air bags deployed as needed. The contact stated that he suffered two fractures to his sternum along with other chest injuries. The contact stated that he was informed by the police officer that the other driver did not require medical attention. The contact was transported from the scene by ambulance to the local hospital. A police report was filed. The vehicle was towed to a tow lot. The contact stated that the insurance provider declared the vehicle a total loss. The contact attempted to reach the manufacturer on several occasions but was unable to speak with a representative. The approximate failure mileage was approximately 20,000.

Make noise in the front driver site every time when I drive over bad roads

The windshield cracked for no apparent reason. Because my wife works from home the car sat in the driveway for over a week and when she went out to use the car she noticed the windshield was cracked.

Hello! We have a 2017 Subaru Legacy 2.5I LM that was purchased used in 2018. Since the purchase of the vehicle, we have had to replace the battery 3x. The vehicle cannot seem to hold a charge, despite frequent use. Neither the car dealership we sold the vehicle to nor the Subaru dealership can seem to figure out what the issue is, however, it does seem to possibly align with this vehicle having battery charge issues. Feel free to connect for service records or additional info.

MY WINDSHIELD SPONTANEOUSLY CRACKED WHILE THE CAR WAS SITTING IN MY GARAGE. THE CRACK IS IN THE LOWER PORTION OF THE WINDSHIELD JUST ABOVE THE DEFROSTER. IT IS APPROXIMATELY 2 FEET LONG WITH 2 PERPENDICULAR CRACKS RADIATING FROM IT. I AM CONTACTING THE SUBARU DEALER FOR REPAIR.

Vehicle is difficult to control, especially when driving on uneven roads, or when it is windy. It takes a lot of effort to keep the car in one lane. The ride is rough, and you can hear and feel every little bump in the road. More than a rough ride, this will oftentimes throw my vehicle off path which feels like the car is not in my control momentarily. For instance, it will follow the direction of any cracks/grooves in the road, despite both my hands being on the wheel. This deviation requires immediate correction or risk collision. A passing vehicle moving at a high rate of speed will also push my car off track, which is obviously dangerous on the freeway.

Windshield cracked in the bottom left corner

Car keeps destroying cells in the battery. Car has died multiple times from sitting over night and has gone through 3 batteries in 3 years. Battery terminal has also corroded away. Car has failed to start many time. Seems to to be a battery drain issue with my car. Subaru has acknowledged the problem and reimbursed me for one of my batteries but I feel this isn't enough. I cannot rely on the car because I fear it will leave me stranded.

Repeated failure to start due to dead battery. Original battery replaced and replacement battery continued to die 2 or 3 more times. $250 electrical testing by Subaru specialty shop found nothing out of spec. Two American Automobile Association service calls found nothing out of spec. Concerned about getting stranded when traveling outside of your home area. No warning lights during drives prior to battery failing to start car. Most recent failure was in September, 2021.

Car seems to have an electrical issue. Battery dies several times a year. Sometimes, you can jump it, but not always.

Vehicle has not release the key three times so I had to figure things out in 30 minutes each time

The windshield formed a crack towards the bottom of the passenger side and was about 3-5inches to start. Over time, the crack grew to approximately over 1ft. Later on, another crack began forming on the drivers side of the windshield, also starting at only a few inches, and now has grown into almost 1ft long. Am in process of looking to have it repaired, but have not set a date yet. Having a cracked windshield is an overall safety risk any time you drive the car due to it's ability to impact visibility as it grows/becomes worse. The windshield has not yet been inspected by: manufacturer, police, insurance representatives, but has been seen during State Inspection. There were no warnings/messages/symptoms before seeing the crack - They first appeared a day or two after I had recently had my car's oil changed at an autobody shop. My friend noticed it when sitting in the car when we got in at my driveway. There are no signs of malicious or accidental damage present where the crack begins, and no signs of a dent from a rock chipping the windshield.

I do not know what caused the fire, but maybe the battery or something electrical. The car stalled and the. I re-started the car and no warning lights came on the dashboard. I then parked the car. Upon exiting I noticed the front driver’s hood smoking. I went into the bank was parked at and within minutes my car was in flames. The entire engine burned and my car is totaled. A fire marshal was coincidentally on scene and documented the entire event. Currently, this car is under investigation by both my insurance company Liberty Mutual and also Subaru. No warning lights were lit on the car. A fire and police report have been filed, and I have many pictures. If this car had gone on fire in my garage my house would also have burned.

In 4 1/2 years of ownership I have had to replace the battery three times and the front window twice. My other car travels more miles over similar roads and has had no issues. The Subaru has been in the shop for window replacement and the recalibration of the safety system twice. It has been in the shop at least four times for battery issues.

Almost hit a deer on Meredith Center road New Hampshire my display warning did not go off cost $12,000 worth of impact on the front end of the car the airbags did not go off deploy broke ribs

BOUGHT MY CAR IN 2017 AND I HAD MY BATTERY REPLACED 2.5 YEARS LATER DUE TO LOW BATTERY, MULTIPLE JUMPSTARTS, FAILURE STARTING, AND SEVERE CORROSION. THE REPLACEMENT BATTERY WAS FROM THE DEALERSHIP AND WITHIN 6 MONTHS IT HAD SEVERE CORROSION. DURING SERVICE THE CORROSION WAS CLEARED, BUT RETURNED BY THE TIME THE NEXT SERVICE WAS DUE. I WAS ASKED TO PAY $57 TO CLEAR THE CORROSION WHICH I DECLINED BECAUSE I THOUGHT SINCE I GOT THE BATTERY BY THE DEALERSHIP THEY WOULD DO IT FOR FREE. 2 SERVICES LATER (1 YEAR) THE DEALERSHIP RECOMMENDS BATTERY SERVICE AT $90 DUE TO SEVERE CORROSION. WITHIN THAT YEAR, I'VE HAD MULTIPLE ISSUES WITH LOW VOLTAGE. SUBARU HAS REFUSED TO ACKNOWLEDGE THE ISSUE WITH THE BATTERY CORROSION AND THEY KEEP PUSHING A PAY-FOR BATTERY SERVICE.

BATTERY DRAIN

FRONT END COLLISION AIR BAD DID NOT DEPLOY FACE DAMAGE

HAD VEHICLE PARKED IN GARAGE WITH NO CHIPS OR CRACKS IN WINDSHIELD.NEXT MORNING WINDSHIELD WAS CRACKED.CRACKS APPEARED FROM BEHIND MIRROR OUTWARD.CHECKED FOR ANY CHIPS NONE WERE FOUND.NO REASON FOR GLASS TO CRACK.

LOCK IS NOT ALIGNED PROPERLY WHERE IT WILL SOMETIMES JAM. THIS MEANS THAT PERSON CANNOT OPEN DOOR. IN A FIRE OR ACCIDENT COULD BECOME TRAPPED

TL* THE CONTACT OWNED A 2017 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A SECOND VEHICLE T-BONE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE. DURING THE CRASH, THE DRIVER SIDE CURTAIN AIR BAG DID NOT IMMEDIATELY DEPLOY CAUSING THE DRIVERS HEAD TO MAKE CONTACT WITH THE INTERIOR OF THE DRIVER SIDE DOOR. THE AIR BAG THEN DEPLOYED DOWN ONTO THE HEAD OF THE DRIVER CAUSING THE DRIVER ADDITIONAL INJURIES AND ALSO CAUSING THE DRIVER TO BECOMING ENTRAPPED BY THE AIR BAG. DURING THE CRASH THE DRIVER SUSTAINED INJURIES TO BOTH SIDES OF THE HEAD WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000.*DT

I'VE HAD TO REPLACE THE CARS FRONT WINDSHIELD TWICE SINCE I PURCHASED THE CAR FROM THE DEALER. THE WINDSHIELD CRACKS WITH THE SLIGHTEST IMPACT FROM A SMALL PIECE OF DEBRIS OR ROCK WHILE DRIVING AT FREEWAY SPEEDS.

I NOTICE A CRACK GROWING LONGER ON MY FRONT WINDOW.. ITJUST APPEARED NOTHING HIT IT.

OUR CAR'S WINDSHIELD HAS HAD MANY RANDOM CRACKS OVER THE PAST FEW YEARS, 4 TIMES NOW WE HAVE EXPERIENCED SPONTANEOUS CRACKS MORE SO THAN IN ANY OTHER VEHICLE I'VE EVER OWNED. TODAY WE FOUND A NEW CRACK TOWARDS THE BOTTOM OF THE VEHICLE, AS LARGE AS MY PALM GOING TWO SEPARATE WAYS AND WE HAVE NO IDEA WHY OR HOW IT HAPPENED. THE CAR WAS NOT MOVING WHEN WE NOTICED THIS, IT WAS ONLY UNTIL AFTER IT WAS PARKED DID WE SEE THIS. I AM VERY DISAPPOINTED IN THE QUALITY OF THE WINDSHIELD ON THE MODEL OF THIS CAR AND AM CONCERNED FOR OUR SAFETY IF IT CONTINUES TO HAPPEN.

THE WINDSHIELD CRACKED WHILE I WAS DRIVING ON A CITY STREET AT LOW SPEED.

THE WINDSHIELD CRACKED SPONTANEOUSLY AFTER STARTING THE CAR. SUBARU DOESN'T RECOGNIZE LEGACY AS PART OF THE WINDSHIELD ISSUE. THE COST TO REPAIR IS $1000+ WITHOUT ANY SUPPORT FROM SUBARU ON A KNOWN ISSUE. THE CRACK STARTED FROM UNDER THE PLASTIC COVER AT THE BOTTOM OF THE PASSENGER SIDE.

THE KEY GETS STUCK IN THE IGNITION AND IT IS IMPOSSIBLE TO REMOVE ONCE THE CAR IS PLACED IN PARK. I CAN NOT TURN THE CAR OFF BECAUSE THE KEY CAN NOT BE MOVED TO THE LOCK POSITION. THIS HAPPENS ALL THE TIME, BUT I HAD TO PICK A DATE SO I PICKED THE MOST RECENT OCCURRENCE. I KNOW FROM ONLINE SEARCHES THAT OTHER SUBARU OWNERS ARE HAVING THE SAME PROBLEM

FLEXIBLE EXHAUST BELLOWS THAT CONNECT EXHAUST MANIFOLD TO CATALYTIC CONVERTER IS CRACKED AND EXHAUST FUMES ENTER THE CABIN. THIS CAUSES HEADACHES AND NAUSEA WHILE DRIVING AND IDLING ESPECIALLY WITH THE HVAC SYSTEM ON.THERE IS AN ACTIVE RECALL ON PRIOR YEAR VEHICLES WITH THE SAME BODY STYLE AND ENGINE COMBINATION. MY VEHICLE IS NOT COVERED.

I NOTICED A SMALL CRACK IN MY WINDSHIELD WHEN I WENT TO MY GARAGE, I HADN'T DRIVEN THE CAR FOR SEVERAL DAYS SO I THOUGHT POSSIBLY EXTREME HEAT OR HUMIDITY MIGHT HAVE CAUSED THE WINDSHIELD TO CRACK. IT SEEMED UNUSUAL BUT I DID NOT HAVE ANY OTHER EXPLANATION SINCE THE CAR WAS PARKED IN THE GARAGE & THE CRACK WAS IN A VERY NOTICEABLE SPOT. I CALLED SUBARU TO HAVE THE WINDSHIELD REPLACED.

I WAS DRIVING NORTH ON HWY 75 IN IDAHO ON A SLUSHY MORNING AND A STATE PLOW TRUCK DRIVING SOUTH WAS THROWING SAND ON THE ROAD AND WHEN HE DROVE PAST THE SAND HE WAS THROWING CRACKED MY WINDSHIELD. NOW MY WINDSHIELD HAS CONTINUED TO CRACK AND IS IMPEDING MY VISION.

I HAVE REVIEWED MULTIPLE THREADS ON THE INTERNET TALKING ABOUT ISSUES WITH THE KEY BEING STUCK IN THE IGNITION AFTER PUTTING THE VEHICLE IN PARK. THEY ALL SUGGESTED CONTACTING SUBARU AMERICA AND THAT THERE WOULD BE A FREE FIX SINCE IT IMPACTS SAFETY OF THE VEHICLE (SEEMS EASY TO STEAL WHEN THE KEY IS STUCK IN THE CAR FOR EXAMPLE). SUBARU DID NOT RESPOND AS ANTICIPATED AND INSTEAD RESPONDED WITH A 'GO TALK TO A DEALER' WHICH ALSO IS QUOTED TO COST HUNDREDS OF DOLLARS TO FIX A WIDESPREAD PROBLEM. MY FEELING IS THAT THE KEY BEING LITERALLY STUCK IN THE IGNITION COULD LEAD TO THEFT, FURTHER MECHANICAL DAMAGE, AND OTHER RISKS TO THE PERSON. THIS HAPPENS WHEN THE CAR IS IN PARK AND THE CAR CANNOT ACKNOWLEDGE IT IS INDEED IN PARK SO IT RETAINS THE CAR KEY LOCK, NOT RELEASING IT TO THE OWNER.

WHEN DRIVING MY VEHICLE FROM LAS VEGAS NV TO MESQUITE NV THE BSD/RCTA AUTOMATICALLY DISABLED ITSELF OUT OF NOWHERE. I HAVE LOW MILEAGE ON MY VEHICLE AND MY VEHICLE HAS NEVER BEEN IN AN ACCIDENT SO I TOOK IT TO SUBARU DEALERSHIP WHERE I GET ALL MY MAINTENANCE DONE AND THEY HAVE NO CLUE WHY ALL OF THE SUDDEN THE SENSOR MALFUNCTIONED AND IT WAS AT NO FAULT TO MY OWN THEY SAID BUT SINCE THE VEHICLE IS NO LONGER IN WARRANTY SO I WILL HAVE TO PAY A PRETTY PENNY AND I JUST FEEL THAT SHOULD BE THE MANUFACTURER DO TO THE FACT THAT THIS IS A SAFETY FEATURE ON THEIR VEHICLES AND IT WAS NOT MY FAULT IT MALFUNCTIONED IT WAS THEIR SYSTEM.*DT*JB

TL* THE CONTACT OWNS A 2017 SUBARU LEGACY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE DRIVEWAY ON A HILL AND WHEN HE STARTED TO EXIT THE VEHICLE IT STARTED TO ROLL BACKWARDS DOWN THE DRIVEWAY. THE CONTACT HAD TO QUICKLY TURN THE STEERING WHEEL IN TO A BACKWARDS U TURN TO TURN THE VEHICLE BACK INTO HIS YARD. THE CONTACT AVOIDED THE VEHICLE CRASHING INTO THE NEIGHBOR'S YARD. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT BACK IN TO THE DRIVEWAY AND PUT ON THE PARKING BRAKES. HE ALSO PLACED STONES BEHIND THE TWO REAR WHEELS TO HELP PREVENT ANOTHER BACKWARD ROLL. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE VIN TOOL DID NOT SHOW ANY RECALLS. THE CONTACT HAD THE DRIVER'S SIDE FENDER AND DRIVER'S SIDE DOOR REPAIRED SINCE THEY WERE DAMAGED DURING THE INCIDENT. THE FAILURE MILEAGE WAS 33,000.

BOUGHT THIS CAR IN THE MIDDLE OF JUNE AS BARELY DRIVEN, FOR A VERY GOOD PRICE. ALTHOUGH THE CAR HAD A 2 MONTH OLD BATTERY, THE CAR BATTERY WAS COMPLETELY DEAD WHEN I TRIED TO CRANK IT FOR A TEST DRIVE. THEY JUMPED IT AND THE TEST DRIVE THE BATTERY WAS CHARGED UP. I WAS DRIVING THE VEHICLE EVERY DAY SO I NEVER HAD A PROBLEM UNTIL NOW, WHEN THE KIDS SCHOOL STARTED AND MY CAR WAS PARKED FOR A COUPLE OF WEEKS WITHOUT STARTING IT. MY WIFE WENT TO THE STORE AND SHE COULD NOT COME BACK, I HAD TO GIVE HER A JUMP. CAME BACK FROM THE STORE AND AGAIN, NOT ENOUGH TO CRANK THE ENGINE UP. AFTER I WENT TO A COUPLE OF SUBARU FORUMS, I FOUND OUT THERE IS A CLASS ACTION LAW SUIT ABOUT THE SAME ISSUE. THEN I FOUND OUT THERE IS A TECHNICAL SERVICE BULLETIN THAT INCLUDES MY VEHICLE "POTENTIAL BATTERY DISCHARGE (DEAD BATTERY) AFTER REPEATED PERIODS OF SHORT-TRIP DRIVING.".

THE IGNITION KEY WILL NOT COME OUT WHEN SHUTTING OFF.

TWO SEVERE WINDSHIELD CRACKING INCIDENTS WITHIN 18 MONTHS. VEHICLE WAS IN MOTION BOTH TIMES ON A STRAIGHT SURFACE IN GOOD WEATHER AND MAY HAVE BEEN STRUCK BY A SMALL STONE BUT I DIDN'T SEE ANYTHING. I NOTICED A BARELY VISIBLE DING THAT TURNED INTO A SPREADING CRACK WITHIN A FEW DAYS AND MADE REPLACEMENT OF WINDSHIELD MANDATORY. 18 MONTHS LATER, THE SAME THING. A TINY IMPACT ON THE GLASS SHATTERING THE WINDSHIELD. THE GLASS SEEMS VERY THIN AND FRAGILE. BECAUSE OF EYESIGHT DRIVER ASSIST TECHNOLOGY, I CANNOT HAVE IT REPAIRED AT ANY OTHER PROVIDER BUT THE DEALER.

WE BOUGHT THIS CAR USED IN JULY, 2019 WITH ABOUT 40,000 MILES. WITHIN TWO WEEKS, I HAD TO REPLACE THE WINDSHIELD AND HAVE HAD TO REPLACE IT TWO MORE TIMES SINCE. I DON'T KNOW WHAT CAUSED THE CRACKING BUT IT MADE IT UNSAFE TO DRIVE EACH TIME. IT IS DIFFICULT TO SAY IF THIS HAPPENED WHEN THE VEHICLE WAS MOVING OR NOT. IT WAS NOT NOTICEABLE UNTIL ENTERING THE VEHICLE IN THE MORNING, BUT IT COULD HAVE HAPPENED WHILE MOVING AND IT JUST WASN'T NOTICED. WE HAVE HAD TO REPLACE THE WINDSHIELD THREE TIMES IN ABOUT 14 MONTHS. JULY, 2019, APRIL 2020, AND SEPTEMBER 2020.

THE KEY GETS STUCK IN THE IGNITION OF MY 2017 SUBARU LEGACY. I START THE CAR AGAIN, I TWIST THE STEERING WHEEL LEFT AND RIGHT, AND THE KEY STILL DOES NOT COME OUT. MY CAR WAS PARKED EVERY TIME THIS OCCURRED. SO I GOOGLED THE ISSUE AND THERE WERE A TON OF VIDEOS AND FORUMS DISCUSSING THIS EXACT ISSUE! APPARENTLY THIS IS A KNOWN ISSUE AT SUBARU. BECAUSE OF ALL THE COMPLAINTS, SUBARU FIXED THE ISSUE STARTING WITH THEIR 2018 MODELS. SUBARU RELEASED A SERVICE BULLETIN DATED 3/15/18 WITH THE SUBJECT LINE: "IGNITION KEY STICKING / DESIGN CHANGE TO CVT SHIFTER / SELECTOR LEVER COMPONENTS". THAT IS MY EXACT PROBLEM! I PURCHASED THE LEGACY USED IN 2020 AND IT IS NO LONGER UNDER WARRANTY. THE DEALERSHIP GAVE US A QUOTE OF $512.92 TO FIX THE "SHIFTER ASSEMBLY". WE ARE DISGUSTED THAT SUBARU WILL NOT COVER THIS COST, AS IT IS A KNOWN ISSUE. I'VE OWNED MANY CARS IN MY LIFE AND I HAVE NEVER HEARD OF A KEY GETTING STUCK IN A 3 YEAR OLD CAR! THIS IS AN ISSUE WITH THE MANUFACTURING, YET THEY DID NOT ISSUE A RECALL. IT LOOKS LIKE WE ARE GOING TO NEED A NEW "SELECT LEVER ASSEMBLY" AND SUBARU IS TOO CHEAP TO PAY FOR THIS FIX.... AN ISSUE I DID NOT CAUSE!

KEY WILL NOT REMOVE FROM IGNITION WHEN STOPPED RESULTING HAVING TO LEAVE CAR UNLOCKED NOT SURE IF PARK IS FULLY ENGAGED IN TRANSMISSION RUNS BATTERY DOWN FROM KEY BEING LEFT IN A ON POSITION THIS IS A KNOWN PROBLEM

WHILE PARKED IN A HOTEL PARKING LOT, THE DRIVER'S SIDE WINDSHIELD SPONTANEOUSLY DEVELOPED A LONG CRACK. THE CAR HAD NOT BEEN IMPACTED BY ANY OBJECT.

TL* THE CONTACT OWNS A 2017 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A CRACK FORMED IN THE MIDDLE OF THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO GARCIA SUBARU NORTH (6401 SAN MATEO BLVD NE, ALBUQUERQUE, NM 87109) WHERE THE CONTACT WAS INFORMED THAT THE CRACK WAS CAUSED BY A ROCK STRIKING THE WINDSHIELD. THE DEALER ALSO STATED THAT A ROCK SHOULD NOT HAVE CAUSED SUCH SEVERE DAMAGE TO THE WINDSHIELD. THE WINDSHIELD WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

I HAD A WINDSHIELD CRACK FOR NO REASON AT ALL, THE SERVICE DEPARTMENT LOOKED AT AND SAID ITS A DEFECTIVE WINDSHIELD AND WOULD REPLACE IT FOR FREE. THIS IS THE THIRD ONE IN 2 YEARS, THE OTHER 2 WHERE FROM A SMALL ROCK. I WORKED AT SUBARU FOR 2 YEARS AND THEY BY FAR HAVE THE WORST WINDSHIELDS ON THE MARKET. I HAD PEOPLE COMPLAIN ALL THE TIME AND I HAD TO LIE TO THEM AND SAY IT'S JUST BAD LUCK AND EVERY MANUFACTURER OUT THERE HAS THE SAME ISSUES. WELL IF YOU HAVE EYESIGHT IT WILL COST YOU AROUND 700 BUCKS TO REPLACE BECAUSE YOU HAVE TO RE-CALIBRATE THE EYESIGHT EVERY TIME. *TR

OUR CURRENT 2017 LEGACY HAS LESS THAN 35,000 MILES AND IS 3 MONTHS 4 MONTHS OUT OF WARRANTY, SOME OF WHICH WAS DURING THE COVID19 SHUTDOWN. THE LATEST ISSUE IS THE IGNITION SWITCH ISSUE WHEN YOU CAN GET THE KEYS OUT OR ENGINE TO STOP. THERE ARE A NUMBER OF COMPLAINTS ONLINE BUT S\THE SUBARU DEALER REFUSED TO ADDRESS THIS UNDER WARRANTY. *TR

ON A COLD DAY WHILE DRIVING ON A CITY ROAD AT APPROXIMATELY 40 MILES PER HOUR, A LOUD CRACK WAS HEARD. NO DEBRIS WAS SEEN, AND THE WINDSHIELD CRACKED IN THE LOWER PORTION OF THE PASSENGER SIDE WINDSHIELD. THE CRACK SPREAD QUICKLY AND IN MULTIPLE DIRECTIONS. SINCE THE CRACKS ARE SO SEVERE AFTER NO OBSERVABLE IMPACT, A DEFECT IN THE WINDSHIELD IS SUSPECTED. THE DATE OF THE INCIDENT IS APPROXIMATE WITHIN A TWO WEEK SPAN. *TR

UNABLE TO GET KEY OUT OF IGNITION IN P POSITION. HAVE TO PUT IT EITHER BACK IN D OR R, MOVE A BIT, PUT IT BACK IN P, TRY AGAIN, SOMETIMES MULTIPLE TIMES.

I WAS DRIVING MY VEHICLE FOR APPROXIMATELY 5 MINUTES. I WAS STATIONARY AT THE LIGHT WHEN ALL OF A SUDDEN A "U" SHAPED CRACK APPEARS SLIGHTLY ABOVE THE WIPERS. BY THE TIME I PULLED OVER WHICH WAS ABOUT 45 SECONDS. THE CRACK SPREAD HORIZONTALLY ACROSS THE GLASS.

I PARKED MY CAR AT THE AIRPORT PARKING LOT FOR 3DAYS. ATER MY TRIP, I FOUND OUT THE WINDSHIELD WAS BROKEN ALL OF SURDDEN WITH NO REASONS. SO I CLAIMED INSURANCE TO REPLACE THE WINDSHILELD.

I HAVE HAD TO REPLACE MY WINDSHIELD ON MY 2017 DUE TO A CRACK THAT DEVELOPED FROM THE BASE RIGHT IN THE CENTER OF THE WINDOW AND IT SLOWLY WORKED IT'S WAY UP THE GLASS. THERE APPEARED TO BE NO IMPACT ZONE FROM ANYTHING HITTING IT AS THE CRACK SEEMED TO START AT THE VERY BOTTOM WITH A SINGLE CRACK THAT RAN TO JUST BELOW THE DASH LEVEL. I FIRST NOTICED THE CRACK CREEPING INTO VISIBILITY IN THE SPRING TRAVELING IN A STRAIGHT ON A ROAD WITH A SPEED LIMIT OF 45 MPH. IN THE TIME I HAD TO WAIT TO HAVE THE GLASS REPLACED, THE CRACK CONTINUED TO GROW REGARDLESS IF I WAS IN MOTION OR IF THE CAR WAS PARKED

MY WINDSHIELD CRACKED TWO THIRDS OF THE WAY ACROSS FROM THE BOTTOM CORNER OF THE DRIVER'S SIDE TOWARDS THE MIDDLE ACROSS THE FRONT WINDSHIELD. STARTED WHILE I WAS DRIVING ON A HIGHWAY TURNING SLIGHTLY TO THE RIGHT AT 60 MPH. INITIALLY OCCURRED A FEW WEEKS AGO AND GREW OVER THE COURSE OF THREE DAYS. HASN'T GROWN NOTICEABLY SINCE THEN.

THE WINDSHIELD CRACKED WHILE DRIVING LAST WINTER. THE CRACK IS ACROSS THE BOTTOM FROM THE DRIVER SIDE ALMOST CLEAR CROSSED.

A GOVERNMENT INVESTIGATION IS REQUIRED FOR WINDSHIELD QUALITY ISSUES ON THE 2015-2019 SUBARU LEGACY AND OUTBACK GENERATION. THERE APPEAR TO BE HUNDREDS OF COMPLAINTS REGARDING SPONTANEOUS LARGE CRACKS ORIGINATING FROM THE PASSENGER SIDE DE-ICER AREA THAT HAVE BEEN SUBMITTED TO THE NHTSA DATABASE FOR THIS ENTIRE GENERATION OF VEHICLES. PER SUBARU SERVICE BULLETIN 12-192-15R / NHTSA ID NUMBER: 10093903 ("SERVICE BULLETIN"), AN ALLEGEDLY IMPROVED WINDSHIELD WAS USED FOR THE LEGACY AND OUTBACK MODELS AFTER THE 2016 MODEL YEAR. HOWEVER, THE COMPLAINTS TO THE NHTSA AND CURRENT LEGAL ACTIONS SHOW THAT SUBARU HAS CONTINUED TO REFUSE TO HOLD ITS GLASS SUPPLIER ACCOUNTABLE FOR FAULTY WINDSHIELDS. THE ORIGIN OF THE LARGE CRACK ON MY LEGACY'S WINDSHIELD IS ACTUALLY UNDERNEATH WHERE THE WIPER BLADE SITS AND AS SUCH COULD NOT HAVE ORIGINATED FROM A BULLS EYE, STAR, OR COMBINATION IMPACT WHILE DRIVING. MY VEHICLE IS STILL UNDER THE ORIGINAL BUMPER TO BUMPER WARRANTY PERIOD. BASED ON THE LOCATION AND NATURE OF THE CRACK, I BELIEVE THIS ISSUE CORRESPONDS WITH THE WINDSHIELD PROBLEMS DESCRIBED IN THE SERVICE BULLETIN. WHILE CLASS ACTIONS ARE HELPFUL IN POTENTIALLY RECOVERING MONETARY DAMAGES TO HARMED CONSUMERS, THEY CAN MOVE SLOWLY AND NOT RESULT IN FULL ACCOUNTABILITY. GOVERNMENT ACTION IS REQUIRED HERE TO PROMPTLY FORCE SUBARU TO HOLD ITS SUPPLIER ACCOUNTABLE AND PROTECT DRIVERS FROM COMPROMISED WINDSHIELD GLASS. IN A DISAPPOINTING COMMUNICATION, SUBARU OF AMERICA ALSO TOLD ME THAT SHOULD THEY DETERMINE NO WARRANTY COVERAGE APPLIED, I SHOULD CONSIDER CONTACTING MY INSURER. IN OTHER WORDS, IT'D BE BETTER FOR THEIR CUSTOMERS TO FILE FRAUDULENT INSURANCE CLAIMS RATHER THAN BE RESPONSIBLE FOR THE FAULTY WINDSHIELDS.

SOMETHING IS TERRIBLY WRONG WITH THE SUBARU WINDSHIELDS, I AM ON MY 4TH WINDSHIELD. THE ONE THAT CAME WITH THE CAR PLUS 3 REPLACEMENTS. THE LAST REPLACEMENT WAS THREE WEEKS AGO AND NOW I HAVE ANOTHER CHIP IN MY WINDSHIELD AS OF TODAY. NOT ONLY IS IT DANGEROUS TO HAVE THIS KEEP HAPPENING, ITS COSTING ME MORE MONEY WHEN MY INSURANCE IS JACKING UP MY RATES EACH YEAR FOR HAVING TO PUT CLAIMS IN. IT'S MAKING ME TAKE TIME OFF FROM AND IT'S RIDICULOUS. APPARENTLY I'M NOT THE ONLY ONE HAVING AN ISSUE. THE WINDSHIELDS ARE DEFECTIVE! I'M 52 YEARS OLD AND HAVE BEEN DRIVING SINCE I'M 17 YEARS OLD AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. CAN YOU PLEASE INVESTIGATE THIS ISSUE AS IT LOOKS LIKE I WILL BE ON TO WINDSHIELD #5. THE NEW CHIP HAPPENED TODAY AND I DON'T REMEMBER HEARING ANYTHING HIT THE WINDSHIELD.

ON AUGUST 30, I TRAVELED NORTH BOUND ON IH 35 TOWARDS AUSTIN AROUND 6:00PM. AS I APPROACHED MY DESTINATION, I NOTICED A CRACK THAT HAD STARTED IN THE BOTTOM, CENTER OF MY WINDSHIELD. I DIDN'T REMEMBER HEARING ANYTHING HIT MY WINDSHIELD, SO I WAS VERY SURPRISED I HAD A CRACK. I DID HAVE MY WINDSHIELD REPLACED AT SAFELIGHT ON OCTOBER 15, 2019 AND PAID $500 DEDUCTIBLE. NOW I AM READING ABOUT FAULTY WINDSHIELD LAWSUITS POPPING UP ON SUBARU VEHICLES

WHEN I GO TO PARK MY 2017 SUBARU LEGACY, I PUT MY CAR IN PARK AND THE KEY WILL NOT TURN. IT GETS STUCK AND THE ENGINE WILL NOT TURN OFF. CONSEQUENTLY, I AM NOT ABLE TO TURN OFF MY CAR AND TAKE MY KEY OUT. THE DEALER TOLD ME TO BACK UP MY CAR AND THRUST MY GEAR SHIFTER INTO PARK. THEN I WAS ABLE TO TURN THE KEY OFF. HOWEVER, THE SITUATION CONTINUES TO HAPPEN EVERY TIME THAT I DRIVE THE CAR. IT IS CLEARLY AN ISSUE WITH THE ENGINE/CAR AS THIS NEVER HAPPENED PRIOR. I WAS TOLD THAT SUBARU'S FREQUENTLY HAVE DEFECTIVE SOLENOIDS THAT HOLDS THE KEY IN WHEN THE CAR IS RUNNING MIGHT BE DEFECTIVE. I HAVE NOT YET SEEN A RECALL.

KEY IS GETTING STUCK IN IGNITION AFTER CAR IS PLACED IN PARK AND TURNED OFF. CAR MUST BE MOVED OUT OF PARK INTO NEUTRAL AND PARK INTO PARK MULTIPLE TIMES BEFORE KEY CAN BE REMOVED FROM IGNITION. AT TIMES I HAVE HAD TO LEAVE THE KEY IN THE CAR AND RETURN LATER IN ORDER TO REMOVE IT. THIS IS CREATING A HAZARD NOT ONLY FOR THE POTENTIAL FOR THE CAR TO BE STOLEN BUT ALSO IT KEEPS ME FROM MOVING MY CAR QUICKLY IF NECESSARY.

THE CHECK ENGINE LIGHT HAS BEEN GOING ON IN MY 2017 SUBARU LEGACY WITH ONLY 8,000 MILES & STILL UNDER WARRANTY. ON JUNE 18TH WE LEFT HOUSTON FOR SOUTH DAKOTA WITH ASSURANCE FROM THE DEALERSHIP THAT AS LONG AS THE LIGHT WAS NOT FLASHING THE CAR WAS SAFE TO DRIVE. ON THE 2ND DAY OF OUR TRIP THE CHECK ENGINE LIGHT STAYED ON CONSTANTLY & WE WERE NOT UNABLE TO USE OUR CRUISE CONTROL. WE HAD THE CAR DIAGNOSED & REPAIRED IN RAPID CITY, SD. AT COURTESY SUBARU. IT WAS DIAGNOSED AS A WIRING HARNESS. IT WOULD TAKE 1500 HOURS TO REPAIR. THE VEHICLE WAS TORN COMPLETELY APART. I HAVE ATTACHED PHOTOS. SUBARU REPAIRED THE VEHICLE BUT SINCE THEN THE VEHICLE IS NOT THE SAME. THE USB OUTLET DOESN'T WORK ANYMORE. THE CAR LINER AND WIRING IS SHOWING IN PLACES THAT IT WASN'T BEFORE. THERE ARE SCRATCHES ON THE VEHICLE THAT WEREN'T THERE BEFORE AND LINING IN THE TRUCK ISN'T ATTACHED. I HAVE LOST ALL TRUST IN THE VEHICLE. WHAT HAPPENS IF 1 YEAR, OR ANYTIME IN THE FUTURE THE VEHICLE'S ELECTRICAL SYSTEM FAILS OR WORSE CATCHES FIRE? I CONTACTED SUBARU REQUESTING A BUY OUT OR TRADE IN OPTION. THEY HAVE REFUSED ONLY TO OFFER A 5 YEAR, 60,000 MILE WARRANTY. I DO NOT WANT THE VEHICLE & WILL SELL IT SO I ASKED THE DEALERSHIP IF RUNNING A CARFAX WOULD SHOW THE WIRING ISSUE & THEY SAID YES. THAT INFORMATION WILL LESSEN THE VALUE OF THE VEHICLE AS A TRADE IN BUT I WILL NOT SELL THIS VEHICLE TO A PRIVATE PARTY WITH THE ISSUES AND I WILL NOT KEEP IT KNOWING THAT SOMETHING ELSE COULD GO AWRY. I ONLY WANT TO BE TREATED FAIRLY BUT SUBARU WILL ONLY SAY THAT THE VEHICLE DOES NOT QUALIFY UNDER THE LEMON LAW AND REFUSES ANY REMEDIES EXCEPT THE EXTENDED WARRANTY. I DO HAVE A COPY OF THE EMAIL STRING WITH SUBARU CUSTOMER SERVICE IF NEEDED.

GAS CAP DOESN'T OPEN. I DECIDED TO BUY THIS CAR LAST YEAR BECAUSE ANOTHER LEGACY CAR HAD THE SAME REPAIR SHOWING ON ITS CARFAX. AND NOW I HAVE THE PROBLEM WITH THIS CAR. THE REP SAID TODAY THAT THEY HAD ANOTHER CAR TO REPAIR FOR THE SAME ISSUE.

IN A PARKING LOT IN A STATIONARY POSITION I SHIFTED INTO PARK AND WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION; IT HAPPENED AGAIN THE SAME DAY IN MY GARAGE.

I HAD AN ACCIDENT WITH MY 2017 SUBARU LEGACY AND INITIALLY SAW A DEER TO MY LEFT AND TRIED TO STEER SLIGHTLY RIGHT. NEXT THING I KNOW THE COPS ARE THERE AND TOOK ME TO HOSPITAL. THEY SAID THE CAR WENT OVER AN EMBANKMENT. IT HAD MASSIVE DAMAGE AND AFTER TWO MONTHS IN SHOP, STILL PULLS TO THE RIGHT. I NEVER RECEIVED A RECALL ON THIS CAR BUT IT WAS SENDING ME MESSAGES THROUGH STARLINK SAYING THERE WAS A POWER STEERING PROBLEM. I WILL TRY TO ATTACH THAT SCREEN SHOT. ALSO THE DEALER THAT SOLD US THE CAR HAS BEEN NO HELP AT ALL. THE CAR WAS DRIVING AND IN MOTION. NO AIR BAGS DEPLOYED EITHER.

PRE-COLLISION SYSTEM ACTIVATED ON HIGHWAY WITH NO IMMINENT THREAT OF A COLLISION. THIS CAUSED BY TO ABRUPTLY STOP WITH ME BIENG REAR ENDED.

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

PASSENGER SIDE MIRROR HOUSING IS MELTING, MOST LIKELY COMING FROM HEATED MIRROR DEFAULT. SUBARU HAD A RECALL IN 2013 FOR SIMILAR ISSUE.

I NOTICED 1 OF THE ORIGINAL TIRES THAT CAME ON MY NEW SUBARU LEGACY HAD A SIDEWALL BULGE. WHEN LOOKING AT THE WHEEL YOU COULD NOT SEE ANY MAKES TO INDICATE I HIT A POT HOLE OR CURB. ABOUT A MONTH LATER I NOTICED ANOTHER TIRE HAD THE SAME ISSUE. THE DEALERSHIP LOOKED AT THE FIRST TIRE AND OFFERED TO REPLACE IT FOR FREE SINCE IT WAS UNDER WARRANTY WHEN I REPORTED IT. UNFORTUNATELY WHEN I SAW THE SECOND TIRE THE WARRANTY HAD LAPSED. WHILE WAITING FOR THE TIRES TO COME IN I DID NOTICE ONE OF THE BULGES HAD DOUBLED IN SIZE. IN THE TIME I SAW IT FOR THE FIRST TIME AND REPLACING IT I PUT NO MORE THAN 300 MILES ON THE CAR.

NEW 2017 SUBARU LEGACY WAS BOUGHT IN MAY 2017. WITH IN A MONTH, WINDSHIELD CRACKED WHEN THE CAR WAS STATIONARY IN A SHOPPING MALL PARKING LOT. DEALER DID NOT COVER STATING IT WAS ROCK HIT. IT GOT FIXED WITH INSURANCE CLAIM. AFTER FIXING IT, THE SAME DAY EVENING IN THE OFFICE PARKING LOT, IT CRACKED AT THE SAME SPOT. WITH COURTESY OF THE THE REPAIRER IT WAS CHANGED WITH WARRANTY. NOW, EXACTLY AFTER ONE YEAR, WHILE DRIVING ON THE HIGHWAY, HEARD LOUD NOISE AS IF MY TIRE GOT BURST. WHILE LOOK AROUND I SAW THE WINDSHIELD CRACK AT THE SAME SPOT. IT CAN NOT BE COINCIDENT TO HAPPEN 3 CRACKS AT THE SAME SPOT.

THE STEERING HAS NO RESISTANCE TO INPUT FROM THE ROAD OR CROSSWIND, HEAVY/SLUSHY SNOW, ETC. YOU HAVE TO STEER INTO A CROSSWIND AND AS SOON AS THE WIND IS GONE, THE CAR VEERS. THIS HAPPENS WITH THE WIND GIVEN OFF WHILE PASSING THE FRONT OF A SEMI TRUCK OR OTHER LARGE COMMERCIAL TRUCK. THE STEERING IS VERY EASY FOR THE DRIVER BUT HAS NO "FEEL". IT NEEDS MORE WEIGHT TO RESIST OUTSIDE FORCES. I'VE HAD IT TO THE DEALER AND THEY ALIGNED IT BUT THE PROBLEM PERSISTS. THEY SAY IT IS INHERENT TO THE DESIGN OF THE CAR. THIS OCCURS REGULARLY. IT ALSO SEEMS TO PERPETUALLY UNDERSTEER GOING INTO SWEEPING CURVES ON A HIGHWAY OR STATE ROUTE. YOU START STEERING BUT ENTER THE CURVE STRAIGHT BEFORE THE STEERING STARTS TO WORK. IT RESULTS IN A JERKY EXPERIENCE.

THIS CAR HAVE VERY ANNOYING WIND NOISE COMING FROM TOP OF BOTH SIDE WINDOW (AROUND B PILLAR) WHEN SPEED OVER 40MPH. AND I WENT TO DEALER TWICE TRY TO FIX THIS ISSUE, BUT THEY SAID TSB 12-185-15R CAN ONLY APPLY TO 15-16 YEAR MODELS, NOT FOR 17 YEAR MODEL. BUT THIS IS EXACTLY SAME PROBLEM ON THE EXACT SAME CAR.. THIS ISSUE WILL CAUSE DISTRACTED WHEN DRIVING IN HIGH SPEED!!!

WINDSHEILD- THE MATERIALS USED FOR THE WINDSHIELD IN THIS VEHICLE ARE SUBSTANDARD. I LEASED THE VEHICLE ON 4/18/2017 AND IT IS NOW 10/24/2017 AND MY WINDSHEILD HAS CRACKED TWICE. THE FIRST TIME IT CRACKED I HAD IT REPLACED RIGHT AWAY. THIS TIME I DECIDED TO WAIT A WEEK OR SO TO SEE IF IT WOULD CONTINUE TO HAVE ISSUES THE WINDSHIELD HAS NOW CRACKED IN THREE DIFFERENT PLACES. I HAVE NOT CHANGED MY DRIVING HABITS AND MY PREVIOUS VEHICLES HAVE NEVER HAD THIS ISSUE. I DID SOME ONLINE RESEARCH AND SPOKE TO SOME OTHER SUBARU OWNERS AND THIS IS A KNOWN ISSUE WITH NEWER OUTBACKS AND LEGACY MODELS. IT IS UNACCEPTABLE FOR SUBARU TO SELL THESE OBVIOUSLY FAULTY WINDSHIELDS TO THE PUBLIC I HAVE MADE COMPLAINTS TO THE SUBARU DEALER AND I JUST GET THE RESPONSE THAT THERE IS NOTHING THEY CAN DO EXCEPT REPLACE THE WINDSHIELD AT FULL RETAIL COST.

HAD A FRONTAL IMPACT HITTING A DEER IN CENTER OF FRONT GRILL AT 45-50 MPH. DURING IMPACT STEERING WHEEL AIRBAG DEPLOYED AND ALL SIDE IMPACT AIRBAGS DEPLOYED. PASSENGER SIDE DID NOT DEPLOY. CANNOT GET ANSWER AS TO WHY...SIDE IMPACT AIRBAGS DEPLOYED?? SUBARU DEALER SAID THEY WILL ONLY DEPLOY WHEN YOU HAVE A ROLL OVER OR SIDE IMPACT. MECHANIC STATED THAT NONE OF THE SENSORS WERE EFFECTED AND NONE OF THE AIRBAGS SHOULD HAVE DEPLOYED.

HELLO, I HAVE NOTICED AN ISSUE WITH 2017 SUBARU LEGACY WINDSHEILDS. WHEN THE OUTSIDE TEMPERATURE IS ABOVE 88F AND THE "AUTO" CLIMATE CONTROL IS SET TO 68C THE DIFFERENCE IN THE TEMPERATURE BETWEEN THE OUTSIDE AIR, AND THE COOLING INSIDE AIR DRAMATICALLY INCREASES THE WEAKNESS AND BRITTLENESS OF THE WINDSHEILD, SUCH THAT WHEN SOMETHING HITS IT, IT ALMOST INSTANTANEOUSLY CRACKS MORE THAN 7-8 INCHES IN LENGTH. I AM NIW HAVING MY SECOND WINDSHEILD REPLACED IN THE LAST 2 MONTHS BECAUSE OF THIS ISSUE. BOTH TIMES I WAS DOING ABOUT 70MI/HR ON I-94...I KNOW WINDSHEILDS CRACK WHEN SOMETHING HITS THEM, BUT THIS WAS DIFFERENT THE STRIKE WAS BARELY NOTICEABLE, SOMETHING THAT IF CONDITIONS WERE COOLER OR THE TEMPERATURE EQUALIZED, I DONT THINK THE THERMODYNAMICS WOULD BE RIGHT FOR. THANKS, CHRIS

TL* THE CONTACT OWNS A 2017 SUBARU LEGACY. WHILE PARKING THE VEHICLE, THE CONTACT RELEASED HER FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE FAILURE OCCURRED WITHOUT WARNING. AS A RESULT, THE VEHICLE ACCELERATED UP A HILL AND CRASHED INTO A WALL. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 300.

TL* THE CONTACT OWNS A 2017 SUBARU LEGACY. WHILE DEPRESSING THE BRAKE PEDAL AND COMING TO A COMPLETE STOP, THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT OPERATED NORMALLY; HOWEVER, THE FAILURE LATER OCCURRED SEVERAL TIMES. THE DEALER PERFORMED DIAGNOSTIC AND FUEL TESTING, WHICH PRODUCED A CODE OF P1603 AND A GOOD FUEL READING; HOWEVER, THE CONTACT WAS ADVISED TO USE A DIFFERENT FUEL STATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 800.

AFTER PURCHASING MY VEHICLE IN NOVEMBER, MY STEERING FELT OFF IN DECEMBER. A COUPLE WEEKS LATER MY TIRE PRESSURE LIGHT CAME ON. I TOOK MY CAR IN FOR SERVICE AND THERE WAS A NAIL IN MY TIRE. SUBARU REPAIRED THE TIRED. UPON LEAVING SUBARU, STEERING CONTINUED TO FEEL OFF . PULLING TO ONE SIDE CONSTANTLY. I TOOK THE CAR IN TO SUBARU AGAIN FOR A WHEEL ALIGNMENT ON JANUARY 23RD. THEY CONFIRMED IT WAS OUT OF ALIGNMENT AND FIXED IT. THE CAR DROVE GREAT FOR 2 WEEKS AND AGAIN IT IS OFF. CAR IS EXTREMELY HARD TO KEEP IN THE LANE; IF IT IS WINDY IT IS EVEN WORSE. NO MATTER IF I AM GOING UNDER 30 OR ON THE HIGHWAY. THE STEERING WHEEL DOES NOT ALIGN WITH THE WHEELS AGAIN. I HAVE DRIVEN THE SAME ROUTE TO WORK EACH DAY M-F FOR 5 YEARS. THERE ARE NO POT HOLES. IT IS A SHORT COMMUTE HOWEVER I AM STARTING TO FEEL UNSAFE DRIVING. DO I TAKE IN THE CAR AGAIN? I LOVE THE CAR BUT EITHER THE TIRE IS BAD OR THE ALIGNMENT/STEERING IS BAD.

SUNROOF GLASS SPONTANEOUSLY BROKE WHILE DRIVING ON A TWO LANE DIVIDED HIGHWAY. THERE WERE NO OTHER VEHICLES AROUND WHEN THIS HAPPENED. THIS CAUSED GLASS TO FALL DOWN ONTO ALL THE PASSENGERS IN THE VEHICLE. *TR

TWO WEEK OLD VEHICLE WITH 980 MILES. THIS PROBLEM HAS OCCURRED SINCE DELIVERY. THE BRAKES ARE SOFT AND GO ALL THE WAY TO THE FLOOR WITH NO FURTHER PEDAL TRAVEL AFTER COMING TO A COMPLETE STOP. THIS IS REPEATABLE AND OCCURS EVERY TIME YOU COME TO A COMPLETE STOP AT A LIGHT OR STOP SIGN AND MAINTAIN THE PRESSURE ON THE BRAKE PEDAL. THE PEDAL WILL SLOWLY SINK TO THE FLOOR IF PRESSURE IS MAINTAINED. SUBARU OF AMERICA IS AWARE OF THIS ISSUE AND IS UNABLE TO FIX PROBLEM AT THIS TIME. THEY HAVE ASSIGNED A CASE NUMBER TO MY ISSUE WITH THIS VEHICLE AND ARE WORKING ON IT. THIS ISSUE APPARENTLY AFFECTS OTHER 2017 SUBARU VEHICLES. ONE DEALER TECHNICIAN, AFTER VERBALLY STATING THEY FELT WHAT I FELT WITH THE BRAKE PEDAL, FOUND THAT OTHER 2017S DID THE SAME THING SO WROTE "NO PROBLEM FOUND" ON THE WORK ORDER. ANOTHER SUBARU DEALER ALSO WITNESSED THE PROBLEM AND WROTE ON THE WORK ORDER THAT THE BRAKES FELT NORMAL UNTIL COMING TO A FULL STOP AND THE PEDAL WENT TO THE FLOOR. THEY THEN STATED TWO OTHER 2017S ON THE LOT DID THE SAME THING. I CONSIDER THIS A SERIOUS SAFETY ISSUE AND DO NOT FEEL SAFE DRIVING THIS VEHICLE.