2020 Jeep Wrangler Problems & Complaints

Vehicle Information: 2020 Jeep Wrangler Rubicon Complaint: I am reporting a safety issue involving my 2020 Jeep Wrangler Rubicon related to both the transmission and instrument cluster. In 2025, the transmission failed unexpectedly. The failure affected the vehicle’s ability to operate normally and created a potential safety hazard while driving. The issue required repair and appears consistent with other reported transmission problems in similar vehicles, even though my specific VIN was not included in any recall. In 2026, the instrument cluster failed, mileage at time of failure 108073. This caused loss or malfunction of critical driver information, including speed and warning indicators. This is a serious safety concern because it limits the driver’s ability to monitor vehicle operation and respond to potential hazards. These failures occurred within a year of each other and involve critical vehicle systems. I am aware that similar issues (transmission and instrument cluster failures) have been reported and/or recalled in other 2020 Jeep Wrangler vehicles, but my VIN has not been included. Given that the same components have failed in my vehicle, I believe this indicates a broader defect that may extend beyond the currently identified recall population. Safety Risk: Both failures pose safety risks: •Transmission failure can lead to loss of power or control while driving •Instrument cluster failure prevents the driver from seeing speed, warnings, and other critical information Request: I request that this issue be investigated and that the recall scope be reviewed and potentially expanded to include additional affected vehicles like mine.

The contact owns a 2020 Jeep Wrangler. The contact stated that while operating the vehicle, the instrument panel was black and failed to operate. The vehicle mileage and oil change intervals were not available due to the failure. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not associated with the recall repair. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Instrument cluster completely failed and went black while driving, causing loss of speedometer, fuel gauge, and warning indicators. •Started intermittent, now permanently failed •Mileage (~65,000) •No warning before failure •Occurs every time vehicle is driven •Safety issue: cannot monitor speed or fuel There currently is not a recall for my vin but other vins are covered and get fixed???

I have owned my 2020 Jeep Wrangler since it was brand new. The middle instrument cluster panel (where it shows miles, fuel gauge, etc) quit working. I have checked fuses, disconnected the battery overnight, and disconnected the auxiliary battery and the instrument cluster is still not working. There is an established recall (30B) for 2018-2024 jeep wranglers for the instrument cluster failing but it doesn't appear my VIN is included. Checking Jeep forums, it appears to be a common issue, but an expensive one to fix.

The contact owns a 2020 Jeep Wrangler. The contact stated that while the vehicle was parked, the instrument panel became inoperable when starting the vehicle. The contact stated that the instrument panel was blank. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

My daughter was driving the 2020 jeep wrangler we bought her & the instructor cluster panel went blank. We have had the vehicle less than 1yr & it has only 38,000 miles on it. There is a established recall (30B) for 2018-2024 jeep wranglers for the instrument cluster failing but for some reason our vin is not included? Can you help with coverage for this?

I am the original owner of a 2020 Jeep Wrangler. My instrument cluster has completely failed. I know that there is an active recall for this exact issue (30B) but my VIN number is not included. This is clearly a safety defect as my cluster is non-functional, I do not have a speedometer or warning indicators.i have no idea how much or how little gas I have, if my tire pressure is low…I am the original owner, as stated ,and this is not normal wear. I am also aware that there is an open investigation into this recall and I believe my Jeep should be included in the recall. Prior to the cluster going out, there was not any warning. I started the jeep and it was working and as I was driving it went off. It never came back on. We checked connections and fuses, it’s not that. My husband has addressed it with two separate dealerships and was told there was nothing they could do and offered no suggestions. I went today and spoke with a new dealership and they put me in contact with Jeep Customer Care. I have begun the process but will most likely still be paying out of pocket with money, I frankly do not have. This is a safety issue and should be taken care of by Jeep, and is being covered for some by the recall.

WHILE DRIVING ON HWY AT HIGH RATE OF SPEED WHILE IN MODERATE TO HEAVY TRAFFIC- THE ENGINE FAILED, LOCKED UP AND STALLED IN THE FAST LANE- THERMOSTAT OVERHEATED WITHOUT WARNING OR LIGHTS- ENGINE LOST COMPRESSION- SHOULD BE RECALL AS THIS IS PREVALENT IN THIS MODEL ENGINE- 2020 JEEP WRANGLER SAHARA UNLIMITED 4 CYL 2.0 TURBO

Steering gear box. Very sloppy while driving . not safe

Instrument Panel Cluster Failure. Black screen. Can’t see MPH, Gas, mileage or any engine functionality. Consistent with NHTSA safety recall. My VIN is not in the recall despite being a 2020 Jeep Wrangler that is listed in the safety recall. Stellantis won’t cover repair and Jeep dealer in Marshfield won’t cover. Potential 6 month fix with no replacement vehicle offered because part hasn’t been in stock.

The instrument panel has suddenly stopped working. Speedometer, Odometer, fuel, nothing displays. There is an active recall for this very issue 24V652000. However, my VIN is reportedly not included and the dealership says its not covered.

The instrument cluster no longer displays any information, it is blank. My safety is at risk as I can not see how much gas I have, mileage, oil pressure or any other warnings that are used by the display. Prior to going completely blank intermittently it would show a greenish color. Other Jeep Wranglers have had this problem, but my VIN was not part of the recall.

Instrument cluster has gone blank. Unable to see digital speedometer, fuel level, engine temperature, current gear, 4WD status, and other items. Dealership said it was not part of recall 24V652000, they stated the only outstanding recall for this vehicle was 25V741000. Vehicle is scheduled to go in for that recall and further diagnosis of the instrument cluster issue.

The contact owns a 2020 Jeep Wrangler. The contact stated that while operating the vehicle, the instrument panel became inoperable. The contact was unable to view the odometer, fuel level, or speedometer. The warning lights were inoperable. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); as a possible cause for the failure, however the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.

The 3.5" screen on my jeep went out. Which prevented me from seeing speed, mileage and gas. They have recalled other jeeps from 2018-2024 but mine is not included because it has been in service for more then 24 months. We bought the jeep in 2023 with 20 some thousand miles on it. Why is there a time limit on a faulty part? Not everyone drives their cars 30,000+ a year, so problems with parts won't be known as early as 2 years. We replaced it and it cost $1600 plus a week of not having my car.

The instrument cluster has completely failed presenting a dangerous situation for driving. There are no warning lights, no speed indicator, no signal indicator, etc, etc. A simple Google search will show that this is a very widespread and well known issue with this vehicle, and a safety recall notice should be issued and the replacement should be covered by the manufacturer. The vehicle was inspected by the dealership and they confirmed it is the instrument cluster.

The instrument cluster is is not working. I am unable to see how much gas is in the vehicle nor am I able to see any critical warnings for the vehicle

The driver and passenger side sunvisors have both failed. The piece that holds the visor in place is apparently plastic and breaks easily, causing the visor to malfunction. This sounds minor, but not in winter when the sun is low on the horizon and blinding to the driver. The first visor I replaced was in 2021 (on a 2020 jeep). You have to replace the entire assembly (not just the part). Both sides have failed repeatedly. After driving around for months with the visors bungee corded up, to keep them from hanging and flopping around, I have now had my mechanic install after market brackets. This is a well known problem among mechanics that work on newer Jeeps. This may sound minor, but I do feel its an accident waiting to happen when driving towards oncoming traffic when the sun is low. Note that this jeep is primarily driven on paved roads - it is not being driven repeatedly off road in crazy conditions.

The attachment for the rear defrost failed. The wiring for the rear defrost was poorly attached (bad glue?) to the back window. With the lack of trunk, jeeps end up with lots of moisture spraying onto the back window and freezing. This poor design causes a hazard by limiting visibility to solely the side mirrors.

Wife’s 2020 Jeep Wrangler’s IPC above the steering wheel went blank. No speed, no fuel gauge, no odometer or warning lights, no turn signal indicators. Chrysler Safety Recall (30B) (NHTSA CAMPAIGN NUMBER: 24V652000) states there is a problem with these including our year Wrangler, 2020. Dealer said we are out of luck because when they type in our vin number into their database, no safety recalls are listed. This problem is all over the internet 2018-2024 Wrangler (JL) models. What gives???? Don’t even know how much gas we have! 6 year old car should NOT have the IPC shut off! If that’s not a safety concern, don’t know what is????

The contact owned a 2020 Jeep Wrangler. The contact stated that there were strong fumes coming from the vehicle, causing the contact to sustain severe headaches and nausea. The contact had gone to the Doctor's Office, where blood work was completed. The contact was informed that no issues were found, and the Doctor inquired whether the contact had been exposed to any chemicals. The vehicle was taken to the dealer, where it was diagnosed and determined that fuel was leaking from a cracked quick connect and was entering the high fuel pump. The dealer determined that the high-pressure fuel pump lines needed to be replaced. The dealer related the failure to an unknown recall; however, the VIN was not included. The vehicle was not repaired due to the cost. The contact stated while driving approximately 10-20 MPH off a ramp, the contact noticed smoke in front of the vehicle. The contact looked at the instrument cluster, and upon looking up, the contact noticed fire coming from underneath the hood. The contact depressed the brake pedal and jumped out of the vehicle while the vehicle was still rolling. The contact had not pulled over. The contact did not sustain injuries from the fire. A nearby Police Officer notified the Fire Department and Emergency Services because the contact had jumped out of the moving vehicle without the cellphone. The fire was extinguished by the Fire Department. The front end and the hood of the vehicle were burned to the ground. It was unknown whether a Fire Department Report was filed. A Police Report was filed. The vehicle was towed and deemed a total loss by the Insurance Provider. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 134,959.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a blank screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed that the repair was not covered under warranty or recall. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The contact stated that the vehicle was unsafe to drive with the instrument cluster being inoperable. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The cluster instrument panel stopped working. It is a part that has been recalled. It was taken to the local jeep dealer and they confirmed the issue. Apparently, my jeep has not been added to the recall list yet. I also reported the issue directly to Chrysler back when it first happened.

My jeep steering wheel and entire vehicle shake violently at high speeds and after a bump.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving approximately 50 MPH, the vehicle shuddered and was difficult to maneuver. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer, where it was diagnosed, and determined that the steering damper, inner tie rods, adjuster sleeve, outer tie rods, and the drag link assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a different dealer, Vallejo Chrysler Dodge Jeep Ram (4325 Sonoma Blvd, Vallejo, CA 94589), where it was diagnosed and determined that the steering damper, inner tie rods, adjuster sleeve, outer tie rods, and the drag link assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 45,500.

Shortly after leaving my house I glanced at the digital readout for my speed and noticed that the instrument cluster was blank. I pulled over, stopped my Jeep, then restarted it to see if that would correct it, which it did not. I took it to a reputable auto/electrical garage who at first noticed a master fuse block blown and replaced the fuse block. That didn't correct the instrument cluster however but they did find a recall 30B for 2020 Jeep Wrangler. I called Stellantis (1 800 334 9200) today, Feb 16th . I was told by 3 different people in 3 different departments that even though there is a safety recall on 2020 Jeeps my VIN# isn't included. I asked why not and was told that it depended where the Jeep was made. They also told me that the repair will be at my expense. This doesn't seem fair to me because the recall is a safety issue to replace the instrument panel cluster free of charge. Just because my Jeep VIN# wasn't included doesn't mean it wasn't going to fail like the others that were included!! I have no readouts on my dashboard and am sure it won't even pass inspection now because of that, let alone serious safety concerns without warning lights. I have to ask you, SHOULDN'T MY JEEP BE INCLUDED IN THIS SAFETY RECALL AND BE CORRECTED BY THE MANUFACTURER?!?! Thank you in advance for your consideration in this matter! Lauracampbell6958@gmail.com Laura Campbell

My speedometer/odometer screen went completely black. I have no idea how fast I’m going or how much gas I have. This is a know and very dangerous issue.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel was blank. The contact pulled over and restarted the vehicle; however, the failure persisted. The contact associated the failure with NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The vehicle was driven to an independent mechanic and was diagnosed with instrument cluster failure. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 52,000.

The IPC intermittently goes blank and I lose driver information like remaining fuel and speed limit and other safety information. The IPC also turns green and gets distortion.

The instrument cluster has failed. I am unable to see critical warnings for my Jeep. I am unable to determine the milage. Fortunately, the speedometer is separate and I am able to see the speed. I see there is a recall for 2020 Wranglers but, for some reason my VIN is not included. I'm being told by the dealer that the repair will cost $1600. Reading online, this issues seems to be a problem with Wranglers.

My instrument cluster has failed. I can't see any vehicle information. No gas or oil gauges. No information what so ever. I can't see my speed or if may my be overheating. This is basic safety issues I should be able to see. There has been a recall for 2020 Jeep Wrangler's so other people have has the same issue. I can't drive without the basic safety instruments working. I don't even know how many miles are on my Jeep

The instrument panel cluster went totally dark, I only have 53,000 miles on this vehicle. I can't see any warning lights, digital speed, and most dangerously how much gas I have in the vehicle. The dealer wants $2000.00 to replace it but this seems to be a common issue with Jeeps and the 7.0 cluster should be recalled along with the 3.5 cluster. I have the 7.0 that has not been recalled yet.

Instrument control panel does not function. It is a dark/blank screen not allowing driver to see vital functions and information about the vehicle. This vehicle had an alternator issue but could not be determined without extra tooling and labor to diagnose the problem. Safety is of paramount concern. Vehicle was taken into a dealership for inspection and determined that the "ICP" had failed and needed to be replaced for approximately $1600. This was before recall #30b had been initiated. The recall seemed to include this vehicle given the year and model listed in the recall order. Strangely, it is not included for this particular vehicle which is exhibiting the exact symptoms listed in the recall order.

The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument cluster failed to operate as designed. The contact stated that the instrument cluster was black at start-up, preventing the gauges or safety features information from being displayed. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 119,000.

The instrument panel, recently went dark on us while driving. We had seen previous recalls on this issue, but never received anything. Are we covered under this recall?

I was driving on the highway with my daughter with dry normal conditions approximately 65-70mph when all of a sudden the jeep downshifts into 1st gear causing an extreme deceleration almost to a complete stop. I had a dead gas pedal and could not accelerate to get to a safe area or shoulder. The problem stopped after I came to a complete stop. My Jeep has been in the shop many times with unrelated issue. I did notify dealer they just brushed it off. It is in the dealership now with oil leak and mentioned transmission issue occured again and this time I made sure they wrote down exactly what happened and I feel extremely unsafe driving this car.

My instrument cluster failed on My 2020 Jeep Wrangler. I can't see any of my vehicle information. This makes safety a real concern for me. There is an existing recall for 2020 Jeep Wranglers. My vin is not included? Could it be evaluated please.

Steering wheel electrical failure. Melted wiring inside steering wheel. Potential airbag and steering safety failure. Serious safety defect. Fire risk! While getting ready to leave a retail parking lot with heated steering wheel on, we became overwhelmed with fumes. Noticed the steering wheel was hot. Immediately shut off the car and opened the doors. When the fumes subsided, started the car and made sure the heated steering wheel was off. It no longer worked at all, when car was re-started. This could have been life threatening had we been traveling on the highway and not in a parking lot. Took vehicle to our dealer- Central Chrysler-Jeep-Dodge for repair. Dealer service advisor unable to diagnose exact cause due to extent of damage. Also commented shock that we didn’t experience a fire that could have caused the airbag to explode as well. Service advisor stated steering wheel heating element short and steering wheel wiring to clock spring melted due to excessive heat in circuit. I requested photos. I received one photo. I do not believe there were further inspections. Repairs were completed at my expense. Both dealership and Stellantis refuse to cover the cost of repairs citing I had no warranty coverage. I believe this goes beyond normal wear and tear. I did smell something mild, like sugar burning earlier in our errands yet it dissipated quickly and I assumed it was outside, in the air. It wasn’t until the overwhelm of fumes upon starting the car in a retail parking lot that we became aware there was a serious problem and immediately turned the car off.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The vehicle was taken to the independent mechanic, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer for assistance. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under a recall. The contact referenced an unknown recall howeve,r the VIN was not under recall. In addition, the contact was informed that most likely the failure was the result of rodents chewing on the wires, and that the repair was not covered under the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under a recall. The failure mileage was approximately 49,272.

The contact owns a 2020 Jeep Wrangler. The contact stated that while the vehicle was parked, the instrument panel became dark. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was unknown. The vehicle was not repaired. The failure reoccurred and the vehicle was taken back to the dealer and was diagnosed and determined that the instrument panel needed to be replaced. The dealer stated that there was no recall associated with the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

1. Instrument console screen or display has disabled. Cannot read speed, fuel level, etc. 2. Driver cannot discern status of vehicle. Speed, gear , and fuel data not readable which driver would need for safe driving. 3. This has not been reproduced by dealer. Confirmed by independent service center. 4. Vehicle has standard NYS safety inspection. 5. No prior warning or signs led to the outage of control panel.

Premature failure of right bank of intake camshaft and rocker arms/tappet valves requiring a $2000 repair on a 2020 Jeep Wrangler JLU with 64,596 miles.

The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument panel was blank before eventually returning to normal operation. The failure was intermittent at first before becoming a permanent failure. The contact was unable to see the speedometer, mileage, fuel gauge level, and other vital features of the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (Electrical System); and associated the failure with the recall. Two dealers were notified of the failure and stated that the VIN was not under recall. A diagnostic test was performed, and the contact was provided with an estimate for the repair. The vehicle was not yet repaired. The contact sent an email to the manufacturer, but had not yet received a response. The failure mileage was unknown.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. Due to the failure, the contact was unable to determine the speed of the vehicle. The vehicle was taken to the dealer, where it was determined that the instrument cluster was inoperable and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,600.

Death wobble really bad

The vehicle was running fine and then the cluster went out. It came back for a couple hours and now it’s been out for a couple weeks. It still lights up but does not show any writing. I know this is part of a recall but like the last time something happened to my jeep with the gas( huge safety violation) that costed $1400 to fix- Jeep obviously doesn’t care about safety. I’m over this Jeep if they don’t want to include the vehicle in the recall twice now.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at 30 MPH, the instrument panel displayed a blank screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 110,000.

I purchased this 2020 Jeep Wrangler from SunToyota car dealership in Holiday, FL on [XXX]. There have been several ongoing concerning safety issues with this vehicle and the car dealership over the past year since I purchased it. My vehicle has had immediate malfunctions and service visits upon purchase. On 12/31/24, the car went to the shop for broken visor (as is) as listed on service invoice- during this same visit I explained that turn signals lights were not functioning properly- was told that it was too much labor and they are aftermarket lights that the dealership cannot fix- dealership did not attempt to rectify the issue at this time. Broken visor/turn signal lights did not function properly upon purchase of the vehicle. In February, the car had what is known as the “death wobble” on major highways [XXX] and [XXX] in Florida, which was an extremely dangerous experience for all passengers in the vehicle. Invoice from 2/27/25 reflects suspension concern in regards to “death wobble” that was rectified, but again highly unsafe, and vehicle is beginning to shake again at high speeds as of December 2025. Invoice from 10/19/25 highlights the turn signal malfunction once again (it was never fixed from previous visit after purchase of vehicle and continued over several months). Car was taken back to dealer. Received call on 11/11 stating it was ready, to receive another call on my way there stating another issue with lights arisen. Received call on 11/12 stating it’s ready again, service advisor not present, and ALL lights flickering severely worse. Spoke to executive director, Dylan, who stated “[XXX] things happen” and walked away. Vehicle stayed at dealership. (Invoice from 11/12 highlights the turn signal issue again.). Vehicle was returned to me on 11/28/25, where lighting and turn signals appeared to work properly. As of December 2025, the turn signals have malfunctions again. When I tried to get in contact with the dealership they didn't call back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the center display turned blank. The contact stated that the vehicle had displayed the symptoms of NHTSA Campaign Number: 24V652000 (Electrical System). The local dealer was contacted and confirmed that the VIN was not included in the recall. Additionally, the contact was informed that there would be a charge for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 60,000.

My digital dashboard display is, shorting out. Started acting up on December 25th, 2025.

The entire instrument cluster failed on my 2020 Jeep Wrangler and had to be completely replaced at the dealer. One day, when starting the vehicle, the entire cluster was off with no advanced warnings, no speedometer, no fuel gauge, no warning lights, no odometer, and no information display of any kind. The vehicle would still operate, but all gauges and dashboard functions were non-functional. To make matters worse, this occurred as we were leaving the hospital with our [XXX] child during a snowstorm. Our child had just been admitted for three days to the PICU for RSV-related issues. The safety of our infant was directly put at risk due to the complete loss of all dashboard and warning information while driving in hazardous conditions. We took the vehicle to the Plainfield, Indiana Jeep dealership and were informed that the entire instrument cluster needed to be replaced. We were charged $1,526 for this repair. Now, approximately one year later, the replacement instrument cluster is exhibiting similar issues. While driving, the cluster will randomly flicker or blink, indicating the underlying electrical or instrument-panel defect was not fully resolved. During these events, visibility of speed, warnings, and vehicle status is temporarily lost. This remains an ongoing safety concern. Given that NHTSA has opened an investigation into Jeep instrument-cluster failures, I believe this issue represents a systemic defect rather than an isolated incident and warrants further review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My dash with my dash lights, speed, warning lights, odometer, gas tank and oil temp went out in my jeep. It flicked off with red lines. Come on randomly but stays off. Took to jeep told me it was the jeep instrument cluster. No recalls on my specific jeep but [XXX] shows there is a recall of this part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I started out with a slow coolant leak coming from the middle front of the Jeep, that I was not aware of, until it got worse. Now it’s a steady stream only when the engine is on.

Instrument cluster first started to appear as if it had a glitch by the colors being slightly different then as the months progressed the dash cluster would slowly start to fade in and out, turning off and on, until one day when driving it just turned completely off and has not came on since, sometimes when i turn the car on it will want to turn back on but will fade back into a brightly lit screen with no apparent function appearing on the screen. Available to be inspected upon request Problem has been identified by local Jeep dealer. I am stationed in Belgium There were no warning lamps or messages or anything to indicate a system failure. My safety was put at risk as the dash cluster is what helps me monitor my speed, heat temperature on my engine, gas levels as well as any other maintenance issues or messages my car may have

Instrument panel cluster went blank. Driver has no access to safety information, vehicle instruments or warning notifications. Dealership visualized blank screen and agreed. Vehicle falls into same Recall category of NHTSA 24V-652, but FCA states this VIN has not specifically been recalled. No symptoms prior to blank screen, but unidentified warning noise has activated multiple times with driver unable to identify what warning is being alerted. Dealership states no codes of engine malfunction are present.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving 70 MPH, the contact noticed that the instrument panel was glitching and flickering before displaying a blank screen. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The approximate failure mileage was 74,000.

Instrument Cluster Panel stoppped working about a week ago. The Cluster between the MPH Guage and Rpm Guage went blank.

The dashboard screen just went blank. It doesn’t display any information at all

Digital gauge cluster goes completely blank. Will come back on intermittently and then goes blank again for extended periods of time.

My 2020 jeep wrangler just had its center instrument cluster go dark. This seems to be a known issue, and I believe there is a recall for 2024 models. The recall needs to be expanded as far back as the issue is being reported. This is dangerous situation with not being able to see the gas gauge, milage and additional critical information. To make matters even more unmanageable because the jeep needs to have the exact mileage known before replacing the instrument cluster the recommendation is to drop your car off at the dealer and not drive it until the part is replaced. Because this is such a large issue the current lead-time is 5 months to get a replacement part in. No one should be expected to leave their jeep at a dealership for 5 months. Our jeep dealer actually recommended getting an after-market replacement. I am reporting this to add my voice to many others who have experienced this same issue. I am also sure this is probably way under reported. Anything you can do to extend this recall back to at least 2020 would be greatly appreciated

Suddenly at 82,000 miles, my 2020 Jeep Wrangler Sport S 4 door began shaking uncontrollably while I was driving. It was a terrifying experience. I took it to the mechanic and he replaced the steering damper. The uncontrollable shaking continued. The mechanic replaced the steering damper again. The shaking continues. I have had a wheel alignment and tires balanced. I am scared to drive the vehicle. I don't know what else to do, except trade it in?

My center dash cluster shorted out and went black and no longer shows speed, fuel and warning lights. Known recall for center dash cluster, but not my vin. Dealership has diagnosed the problem and repairing at my expense.

The instrument dash panel went blank while driving.

Driver side dashboard experienced an instrument cluster failure causing the center dashboard information to go completely blank so that the mileage, amount of gas, speed, warning lights, etc. are all no longer visible. There appears to have been a recall for a similar issue for Jeep Wrangler years 2018-2024 but I have been told my VIN is not part of that recall even though it appears to be the same cluster failure issue.

3 different spot leaking coolant leading to loss of collant for engine and the engine did over heat

The contact owns a 2020 Jeep Wrangler. The contact stated that the instrument panel had become inoperable. The dealer and the manufacturer were contacted, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.

Center dashboard experienced an instrument cluster failure causing the center dashboard information to go completely blank so that the mileage, amount of gas, speed, warning lights, etc. are all no longer visible. There appears to have been a recall for a similar issue for Jeep Wrangler years 2018-2024 but I have been told my VIN is not part of that recall even though it appears to be the same cluster failure issue.

I have a cracked fuel line identical to the Y10 recall but outside the recall dates.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving approximately 60 MPH, the vehicle experienced the "Death Wobble". The contact stated that the front end of the vehicle violently shuddered and vibrated. The contact stated that the failure had occurred while driving on uneven pavement on two separate occasions. The local dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 60,000.

I have the same malfunction as described in New Safety Recall Advanced Communication – 30B released on 9/5/2024, but my VIN is not included. The malfunction relates to the Instrument Panel Cluster (IPC) that becomes blank. As noted in 30B: "[a]n IPC that is not visible to the driver may result in the driver's attention being diverted from the driving task while trying to locate a desired display, which can cause a vehicle crash without prior warning. The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.101, Controls and Displays S5.3 requires vehicles to "illuminate telltales and their identification sufficiently to make them visible to the driver under daylight and nighttime driving conditions." The IPC in the suspect vehicles may not illuminate the required telltales." Can you please add my Jeep VIN to the recall list?

While driving car, instrument cluster went blank. It does not display important vehicle information like speed.

Gauge cluster flashes and continues to spaz out impeding the use of the instrument controls such as speedometer and other equipment on the gauge cluster. This part is currently recalled on SOME jeeps. For some reason my 2020 wrangler was not included and it should be.

Instrument Panel went completely out. Can not tell how much gas is in the jeep, how many miles it has, can’t see any digital details on the instrument panel. Completely black.

TSB 07–0 01–22REVB on August 2022 upgraded to ZD8 December 2022 official open recall on January 2023. Both bolts fell off the water inlet engine overheated without antifreeze or water steering locked and entire engine needs to be replaced. Jeep wrangler 2.0T VIN number was not on the recall list. Please explain why not and what we can do about getting this covered.

Component or System: Driver’s sun visor assembly (hinge/mounting bracket near top left of windshield). Description of the Problem: While driving, the driver’s sun visor became loose at the hinge where it connects to the plastic mounting near the top left corner of the windshield. The visor then detached completely and was left hanging by the electrical cord, obstructing my forward view and creating an immediate safety hazard. Safety Risk: The detached visor blocked my line of sight while driving and could easily cause a collision if it occurs at highway speeds or in traffic. Additionally, with the bracket broken, the visor can no longer be used to block sunlight, increasing the risk of glare and impaired visibility during sunrise or sunset. Inspection and Confirmation: The issue was verified by a Jeep dealership; however, they stated that there was no permanent repair available other than visor replacement. This occurred several years ago while the jeep was still under warranty. Availability for Inspection: The defective visor is available for inspection upon request. Reproduction of the Problem: Based on multiple online reports and discussions found on Google and Reddit, this appears to be a common occurrence among Jeep Wrangler and Gladiator vehicles, specifically involving the driver’s sun visor detaching or becoming loose at the hinge. There are multiple videos/pictures of people complaining and asking how to fix the loose/broken clips for visors. Something more reliable that the OEM as it keeps malfunctioning. Warning Lamps or Messages: No warning lamps or messages were displayed prior to the failure. The visor detached suddenly without any indication.

Electric computer control system keep malfunctioning and disconnecting. Third occurrence in a month. Currently at my mechanics.

Instrumentation cluster suddenly failed while I was driving. This put the safety of all individuals at risk because I was not able to view any critical information like warning lights, speedometer or fuel status.

Problem seems to be within the steering component.While driving it wanders back and forth pretty bad. Yes it would available for inspection if requested. It has not been confirmed by a dealer but i have reed many complaints about the same problem.I think it is dangerous the way it wanders.

When it rains the front and rear floorboards fill with puddles of water from the bottom somehow. No traces of water along the doors or windows.

The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument panel failed to illuminate. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The contact believed that the failure was related to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 48,000.

I am the owner of a 2020 Jeep Wrangler JL with the 2.0L turbo engine, and I am writing to report a fuel leak issue that I believe is related to Recall Y10 / NHTSA Campaign 21V-665, which involves the high-pressure fuel supply line (Part #68297642AD). My vehicle is experiencing a strong fuel smell and visible fuel leak, and a technician confirmed the failure of the fuel line. However, my VIN does not currently show as included in the recall, and I have been told the repair is not covered under warranty. Given that my Jeep has the same engine, same part number, and identical symptoms described in the official recall — I’m requesting one of the following: That the dealer be allowed to inspect the fuel line’s date code and replace it under Recall Y10 if it falls within the affected range, or That Jeep/Stellantis cover the cost of the repair as a goodwill safety-related assistance, since the failure occurred outside the normal warranty but is consistent with the recall defect. I take safety very seriously, and I hope Jeep does too. Please let me know what documentation or diagnostics you need from my service provider to support this request.

On Saturday morning, when we started the Jeep, the whole entire dash was black Nothing works on it. You can’t tell how fast you’re going how much gas you have or if there are any lights on It is the same issue as recall 24V – 652

I am writing to get a good will repair for my of a 2020 Jeep Wrangler, VIN: [XXX] with approximately 50,000 miles. The estimate for the Jeep/Stellantis repair states after the inspection that my vehicle’s instrument panel cluster (IPC) has a serious internal defect that creates a safety hazard. Wrangler’s instrument panel has gone completely dark, leaving me without access to critical safety information such as speed, warning indicators, and fuel levels. The inspection and dealer diagnosis states that , this failure is due to an internal defect in the IPC, which is identical to the condition described in NHTSA Recall No. 24V-652. Although my VIN is not currently listed under Recall 24V-652, the symptoms and internal defect in my vehicle are the same failure mode as the recalls. Driving without a functioning instrument cluster is unsafe, placing myself and others at risk, and constitutes what is known safety defect with jeep wranglers. Repair or replace the defective instrument panel cluster in my vehicle at no cost, as a goodwill repair or as part of the existing recall. I am asking to be Reimburse me any costs already incurred and related to this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have had 18 visits to 2 Jeep Dealerships for my 2020 Jeep Wrangler Unlimited Sahara. I have had my radio replaced 3 times and I'm still waiting (its been months!) for another new radio as the current is still going black, powering off, sometimes it responds & sometimes it doesn't. This is EXTREMELY frustrating for a "new" car not to have a functioning radio. But then recently my IC went totally black. No view of my gas gauge!! Of course, my VIN was NOT included in last year's recall but I was able to get this replaced thankfully via the extended warrantee I purchased. I had to pay a $500 deductible for it to be replaced. Same for the radio. At what point does Jeep or Mopar say....this is a serious electrical problem? Isn't anyone trained to get to root cause? I have pictures and videos of the power surging in my dashboard but sure lets keep replacing radios at the customers EXPENSE!

Digital dash went out for 6 months and my vehicle was not covered under the recall warranty..Had no fuel gauge or speedometer during that time...Paid $1143.73 to have it repaired...nowy odometer does not match my computer.

Subject: Formal Complaint Regarding Failed Recall Repair and Improper Diagnostics Charges - Jeep Recall No. 23V116 (Manual Transmission Clutch Overheating) & Violation of 49 U.S.C. Section 30120 Dear Sir or Madam, I am submitting this complaint regarding an unresolved safety defect and improper repair charges related to an official recall performed on my 2020 Jeep Wrangler (manual transmission). The issue concerns Recall No. 23V116 and superseding Recall 21V028, which addresses clutch overheating and associated software logic. Prior to the recall work performed, my Jeep had approximately 23,000 miles on it, and I never had any issues with the manual transmission or transmission related warning codes. In May, I received letters informing me that I needed to take my Jeep to the dealership as soon as possible to have the above recall work performed to avoid potential overheating and fire hazards related to my clutch plate. In June 2025, I brought my vehicle to Don White's Jeep dealership on York Rd. in Cockeysville, MD. The dealership replaced the clutch hardware and performed a software update as required. I did not drive the Jeep for a couple of months due to weather and frequent rainfall during June, July & August. Upon driving the Jeep in August, the "Service Transmission" light came on, and I immediately notified the dealership, and they performed a software update to fix the warning light, admitting they did not realize the software update was required the first time. Two days later, the "Service Transmission" light came on again, and I immediately notified the dealership and dropped the Jeep off to be serviced. The dealership has now had the Jeep for more than a month and has not been able to resolve the "Service Transmission" issue. They are now refusing to perform any additional work unless I pay them approx. $1,000 in diagnostics fees. I opened a case with Jeep Customer Care and they also refused coverage and are demanding payment.

My instrument cluster panel display has suddenly gone black/blank. This looks to be a known recall issue under Recall ID: 24V-652 which includes Select 2018–2024 Jeep Wrangler and Gladiator vehicles. Mine is a 2020 Jeep Wrangler. Can my vehicle be added to the recall list? I am at safety risk as I cannot see my gas mileage, warning light indicators, Electronic Throttle Control, Battery Charge Warning, Engine Coolant Temperature, Airbag Warning, Brake System Alerts, Transmission Fault lights, etc. I have scheduled a service appointment to have this looked at the dealership where I purchased my Jeep. I would appreciate any financial assistance as it will be an extreme struggle to pay out of pocket for this to be repaired. My safety and my family's safety is at risk. Please help!

2020 Jeep Wrangler Unlimited Willys The Instrument cluster panel went out. Black screen. A critical safety issue b/c you cannot see the speedometer, warning lights, or anything on the screen. There is a recall (NHTSA#24V-652) however my VIN # is not included in the recall. Brought the Jeep into mechanic who said this should be covered under Jeep Recall. To date no certified Jeep dealership will repair under recall b/c they are saying VIN # is not included in the recall.

My front dash was not registering, so I cannot see my speed, gas tank, and all other info on it. When I took it to a mechanic, he had to replace the AGM Auxiliary Battery. It went from the normal square battery to the size and shape of balloon, causing a dangerous situation. The mechanic sent us to the dealership to finish the work as it should be covered under the recall. He also advised us not to drive it on our roadtrip as the INSTRUMENT PANEL CLUSTER needs to be fixed and could cause fires as it’s under recall: RECALL NHTSA #24V-652. We need to get it fixed, but the dealership declined saying my Jeep Wrangler 2020’s VIN number doesn’t show the recall. So, now we are trying to get that recall established for this VIN number as it’s having the SAME ISSUES AS THOSE RECALLED. Now, we are trying to get the recall number to apply to my VIN so we can get the repair done. Frustrating to do a goose chase when a vehicle is having the SAME issue as those with the recall.

Vehicle shakes violently at 65-70 mph. We had the Jeep's front end aligned and it continues to shake.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle was shaking violently. No warning lights were illuminated. The contact stated that the shaking was extremely violent, and the vehicle was uncontrollable. The contact stated that the failure occurred while driving on a busy highway. The contact stated that a tractor-trailer driver who was nearby slowed down to assist the contact with getting the vehicle to the shoulder of the road. The vehicle was driven to the residence. In addition, the contact stated that the failure had occurred three times within an hour of the contact driving the vehicle. The vehicle was taken to the dealer; however, the failure was not diagnosed. The contact stated that the vehicle was still at the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000. The VIN was unavailable.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at various speeds, the instrument panel intermittently failed to operate as needed. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 60,002.

The contact owns a 2020 Jeep Wrangler. The contact stated that while her son was driving approximately 55-65 MPH, the instrument panel and the turn signal lights became inoperable. The driver pulled over to the side of the road. The driver was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the instrument panel needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 105,000. The VIN was not available.

The contact owns a 2020 Jeep Wrangler. The contact stated that the instrument panel was black, and the contact was unable to see pertinent information about the vehicle's operation. The vehicle was taken to the dealer, who determined that the instrument panel had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

The dashboard in the affected vehicles may suddenly go blank, leaving the driver without vital information, such as speed and turn signals’ status. The driver will not be able to get the cluster working after failure. There is a recall on this (and my Jeep model and year is within the criteria but my Jeep is not in the recall. New Recall NHTSA 24V-652: Instrument Panel Cluster IPC ...

The instrument cluster has went completely out. There is a currently open recall for 2018 - 2024 Jeep Wranglers (Recall #24V-652), but my VIN is not included. According to FMVSS No. 571.101 (Controls and Displays), you are required to remedy this situation as it is now a safety and hazard for the driver.

There was a crack, and subsequent leak, in the fuel line to the engine. My safety, and my passengers safety was absolutely put at risk as that could have ignited a fire at any moment. I took the vehicle to an independent mechanic who diagnosed the problem. No warning lamps appeared, however, the smell of gas was very strong in and near the vehicle.

The instrument cluster went out on my 2020 Jeep Wrangler. There is a recall (NHTSA#24V-652) for this issue, however my VIN # is not included in the recall. This is a critical safety issue because the speedometer and warning lights to not work.

UNKNOWN The display panel on the instrument cluster has went out. There was an open recall for newer models (2022-2024), but my vehicle's year (2020) was not included. After going through multiple forums, and speaking with many dealerships, this has been an on-going issue with multiple Jeep owners.

I see that there are recalls for the center cluster on the dash for jeeps like mine from 2018 through 2022 or 2024 but mine has is not included in that recall however mine is now out According to our mechanic I have a black screen cannot see if I have gas or if my vehicle is overheating, cannot see any of the warning signals. Please advise why my jeep is not included in that recall. Mine is a 2020 jeep wrangler unlimited

The steering is very loose in this model, ive read that its caused by an aluminum steering gear and replacements are steel, this is a huge safety concern and a hefty repair a vehicle that had less than 40k miles

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the failure persisted. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle was taken to the dealer, and the contact was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Instrument cluster failed. Jeep required me to send them the entire cluster (Vehicle Dash) in order for us to order new part. Submitting the cluster means I do not have access to the manual gages (speed, warning lights, and fuel gage). You also cannot hear your blinker signal or know if your high beams are on or off. You do not know how much gas in your tank and can run out at any given point (I have pictures of police helping as this happen to me; it is dangerous). There is an open file i have with jeep. They are aware of the issue. I told the dealership in Sept of 2024 it was flickering and they said it wasn't doing it when they had it serviced so there was nothing they could do. I took it in to another mechanic in May of 2025 once it was failed completely. Jeep informed my mechanic in May the part would be in. Then they emailed me (once i filed a compliant with their customer service )the part would be in by End of Aug. Now they are saying the End of September (subject to change). I requested a loaner vehicle in order to keep my family safe and they denied my request. The car was bought brand new and cannot be inspected until the dash is replaced. Jeep has old dash and has not provided me with the replacement part (I already paid for). It is dangerous. The reason we are told the part is not available is because many 2020 jeeps are having same issue.

I own a 2020 Jeep Wrangler Rubicon and believe my vehicle should be included in recall W35/NHTSA 20V-191 for the VP4 Radio Software, as my backup camera does not turn off when shifting into drive. I must restart my Jeep to resolve the issue. My dealership wants $230 for diagnostics despite knowing the problem, and customer service said they can't help, even though they've opened case #94053204. Why are only some VINs covered? This is a safety concern, and I should not have to pay for diagnosis or repairs.

I woke up one morning about 2 months ago, and the dash cluster was not working and has not worked since. How was your safety or the safety of others put at risk? My safety and the safety of others are put at risk because I am unable to see critical information while driving, such as my speed, fuel level, and any potential engine warning lights. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by two different independent mechanics, both of whom stated that I need a new cluster. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle has not been inspected by the manufacturer, police, insurance representatives, or any other party besides the two mechanics. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warning lamps, messages, or other symptoms before the cluster failed. The failure occurred suddenly.

The contact owned a 2020 Jeep Wrangler. The contact stated that while her husband was driving at approximately 65 MPH, she noticed a burning odor in the vehicle's cabin, and the sway bar warning light illuminated. The husband looked out of the driver's window and observed fire coming from under the vehicle. While attempting to steer to the side of the road, the front of the vehicle became engulfed in flames. The couple managed to exit the vehicle safely. The contact's husband tried to extinguish the fire, but it continued to engulf more. The fire department arrived and extinguished the blaze. A police report was filed, and the vehicle was towed to a lot. The manufacturer was notified of the incident. The failure occurred at 51,000 miles.

My Display Cluster went blank all of a sudden while on a trip with no prior notice and I was unable to see any safety information for my vehicle, how much gas I have left, odometer readings or other important information which are needed to safely drive. I ran out of gas and was unable to get to the side of the road and all most got into an accident. There is a current safety recall for this problem (NHTSA ID Number: 24V652000 Instrument Panel Failure/FMVSS 101) for the JEEP WRANGLER2018-2024 issued on September 5, 2024 for the same problem I am experiencing with my vehicle The problem is for some reason My Vin number is not being included in the recall even though the Vehicle year model & problem matches the recall and the dealership/manufacturer are not honoring the repair needed.

The contact owns a 2020 Jeep Wrangler. While driving at an undisclosed speed, the brake pedal became inoperable, and the brakes locked up without warning. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake caliper had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the mechanic, where it was later diagnosed with a failed brake hose, but the part was on backorder. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact ordered the parts for the repair from the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.

The Instrument Cluster Panel has completely failed. The vehicle currently does not have odometer, tachometer, speedometer, fuel gauge, and other vital engine metrics displayed. Stellantis issued a recall due to poor design of the failed component for a small subset of affected vehicles, but does not include the majority of the vehicle population. Furthermore, the failed component is currently on a national shortage, making it impossible to repair.This is a major safety concern and needs to be investigated.

Component or System That Failed: The instrument cluster on my 2020 Jeep Wrangler Rubicon failed on February 25, 2025. The dealership confirmed the part was defective and removed it from the vehicle. The failed component is not currently installed, but the dealership retained documentation of the diagnosis and can confirm the failure. Safety Risk: The failure of the instrument cluster renders the vehicle completely inoperable. Without this component, the driver cannot monitor critical safety information such as vehicle speed, warning indicators, or fuel level. Additionally, the extended parts backorder means the vehicle has been disabled for months, leaving me without safe transportation. If this type of failure were to occur while driving, it could result in a sudden loss of critical safety data and increase the risk of an accident. Problem Confirmation: Yes, the problem has been confirmed by the authorized Jeep dealership where the vehicle has remained since February 25, 2025. They diagnosed the instrument cluster as the root cause of the failure. Inspection by Manufacturer or Others: The vehicle was inspected and diagnosed by the Jeep dealership. Jeep/Stellantis Customer Care has also been notified and opened Case #93386471, but has not provided a resolution. No inspection by police, insurance, or other third parties has occurred. Warning Lamps, Messages, or Symptoms Prior to Failure: There were no warning lamps, error codes, or prior symptoms before the cluster failed. The failure was sudden, and the instrument cluster stopped functioning entirely on February 25, 2025.

The engine in my 2020 Jeep Wrangler Sahara suddenly failed and was diagnosed by the dealership as a complete internal failure involving the lifters and camshaft. The dealership explained that this type of failure can spread metal fragments throughout the oil system, requiring a full engine replacement. This creates a serious safety hazard, as the engine can shut down unexpectedly while driving, putting both the driver and others at risk. The issue has been confirmed by the dealership’s technician and shop foreman, and the vehicle has been at the dealer for over a month awaiting a replacement engine, which is currently on national backorder. There were no prior warning lights or error messages before the failure. The failure occurred without warning, and the vehicle is not drivable. This problem appears to be affecting multiple Jeep Wrangler owners and may represent a systemic defect that should that should be investigated!

I am reporting significant premature rust on my 2020 Jeep wrangler. The rust is visible on all four doors and the hood. The vehicle has been properly maintained, regularly washed, and has not been exposed to unusual or extreme environmental conditions that would justify this level of corrosion. The rust appears along the bottom edges and seams of each door, as well as along the leading edge of the hood. These areas show bubbling paint and visible oxidation, which is spreading. Given that this vehicle is only five years old, this level of corrosion is unacceptable and inconsistent with the quality and durability expected from Jeep. Warranty Considerations: This issue should be covered under Jeep’s 5-year/unlimited mile corrosion (perforation) warranty and/or the basic corrosion coverage, as the rust appears to originate from beneath the paint along factory seams — suggesting a defect in materials or workmanship, not owner neglect. Action Requested: I am requesting that Jeep/Stellantis authorize a warranty repair to remove the rust, treat the affected panels, and repaint to factory standards to prevent further deterioration. Given the extent of corrosion at this age, I believe this warrants prompt attention and resolution under warranty coverage. This has been a known issue on 2018 to current Jeep Wrangler and they have not resolved the issue. They keep selling Jeep Wrangler with this issue.

The instrument panel cluster stopped working suddenly. It is a 2020 Jeep Wrangler with 72k miles. I know there is a recall NHTSA recall #24V652000 for some Jeep Wranglers 2018 - 2024 for the same issue. Mine needs to be included. I cannot tell how much gas I have, what speed I am going, or warning lamp information. There were no symptoms - it just stopped working while I was driving. The vehicle has been inspected by two vehicle repair/inspection stations and it is not a fuse or the alternator / battery. Therefore - it is the instrument panel cluster (IPC).

CAN BUS failure. Loss of power steering along with multiple lights and codes being shown. Intermittent. Sometimes runs and drives. Random loss of speedometer and other components.

The front right brake line is collapsed can't find a replacement

Rear Camera not working all black out

Both left and right brake hoses failed internally causing caliper to lock closed. About 2 months ago I noticed upon application of brakes vehicle would pull hard to the right and the left front caliper/rotor brake system remained locked causing overheating to the point on smoking. This was remedied with replacement of hose, caliper and pads. Recently the jeep began pulling hard to the left upon braking, and the right caliper/rotor brake system were overheating due to the right brakes being stuck closed. Repair has not been completed as replacement parts from Chrysler are back ordered. I feel this is unsafe on multiple levels as it affects braking action including antilock brakes, causes premature wear on pads and rotors, and could create a situation where it affects wheel bearings and other nearby components.

I am the owner of a 2020 Jeep Wrangler JL with the 2.0L turbo engine, and I am writing to report a fuel leak issue that I believe is related to Recall Y10 / NHTSA Campaign 21V-665, which involves the high-pressure fuel supply line (Part #68297642AD). My vehicle is experiencing a strong fuel smell and visible fuel leak, and a technician confirmed the failure of the fuel line. However, my VIN does not currently show as included in the recall, and I have been told the repair is not covered under warranty. Given that my Jeep has the same engine, same part number, and identical symptoms described in the official recall — I’m requesting one of the following: That the dealer be allowed to inspect the fuel line’s date code and replace it under Recall Y10 if it falls within the affected range, or That Jeep/Stellantis cover the cost of the repair as a goodwill safety-related assistance, since the failure occurred outside the normal warranty but is consistent with the recall defect. I take safety very seriously, and I hope Jeep does too. Please let me know what documentation or diagnostics you need from my service provider to support this request.

Had to take my 2020 wrangler in to have accessory battery replaced as it had drained my newly purchased battery and my car wouldn’t start. Repair shop replaced both batteries and about a week later the check engine light came on for about 2 minutes then went off so I chalked it up to the battery replacement. It didn’t come back on again until about 3 weeks later when I started feeling a slip when going in to second gear. When I got home after having that issue I noticed a small collection of what looked to me like transmission fluid on my garage floor so I had the car towed to the repair shop again. They informed me that engine oil was mixing with coolant due to a bad oil cooler. Between that diagnosis and my car completely breaking down and cracking my engine block the car was driven a total of 14 miles at the most. There was never any other signs prior to me taking it to the shop that the oil cooler had gone bad and even when they replaced the batteries no codes came up for the bad oil cooler and nobody noticed anything while working in the area. . Since then I have learned that this has been an ongoing issue with the wrangler since at least 2012 models and there has been several class action suits that were settled out of court I’m assuming so they don’t have to spend the money recalling and repairing every affected vehicle and finding a fix for future models. Meanwhile I have only had my car for 2 years as of last week and now am being charged $15000 $8000 of which I have to pay up front to even find out how long the parts needed will be on back order. Could be a week could be a year. Not to mention that I have no car to drive and a car payment to make while I wait. This needs to be fixed as these cars are overheating out of nowhere and shutting down when it does. It’s a safety issue as well as a consumer issue.

IP Cluster failure, currently at dealership for repair. No warning lights, dash just went dark while driving.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at undisclosed speeds, there was an abnormal fuel burning odor coming from the engine and entering the vehicle through the A/C vents. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the contact was informed that the fuel supply line was faulty and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V665000 (FUEL SYSTEM, GASOLINE). The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.

One day, my check engine light came on but when I went to Auto Zone no issues came back. The light came on again a week later so I went back to Auto Zone (I attached the photo of the diagnostic they gave me). I went back to the Jeep Dealership and they said the next available would about a week later but I would be fine in the meantime. I unfortunately was not fine. I attached screenshots from the video of all the issues that popped up during the incident a few days later. My steering wheel locked up while I was driving. My car came to a complete sudden stop like it automatically went into park while I was driving. Then, the windshield wipers started going by themselves. My gas meter went down to E then back up and down. The car not go into park and it would not turn off by pressing the push start button. I had to call a tow truck because I could not move. It was very scary and extremely unsafe. My car has been at the same Jeep Dealership since then on June 17, 2024 with no updates and no repairs. I have been waiting in limbo. I have contacted higher management and even they have given me no answers.

I was pulling into work when my dash lit up with all warning lights, I was unable to shut my vehicle off. I had to disconnect the battery to do so. After a couple hours of being disconnected, it operated normal. Few hours later, went to leave a store and it lit up again, this time my steering was nonfunctional. The common issue was the can buss connector. For several years this has been an issue, apparently a TSB was placed but I am unable to find it. This should be a national recall. This part controls literally every electrical component of this vehicle. It's I intermittent and unknown to when it will malfunction. This creates a huge hazard to driving as when it does malfunction, you're unable to steer, your vehicle can shut off, it's not safe at all. Then come to find that the part isn't even covered as a replacement on the TSB. There is no reason this part should not be recalled, how does a small plastic block become defective other than poor craftsmanship? When the vehicle can't communicate to the other parts (engine, transmission, steering, fuel system, etc) that is a huge problem and is not worth the risk of death because someone can no longer drive or steer when going 65 mph.

Car it is leaking oil .

Jeep purchased in May of 2023. A few months later the Instrument Panel Cluster would go dark while driving for no reason at all. Taken to local trusted dealership to diagnose, found that the IPC needed to be replaced. Replacement performed & all costs associated were paid for by me, the vehicle owner ($748.90 in total). This issue has already been recalled for other 2020 Jeep Wranglers, as detailed in RCONL-24V652-2819. I am requesting that my Jeep be included as well.

Sun visor loose and falling out while driving, obstructing driver's vision, causing safety concern

The digital instrument cluster (Electronic Vehicle Information Center – EVIC) on my 2020 Jeep Wrangler has failed, and no longer displays critical vehicle information. This includes fuel level, engine and oil temperature, mileage, tire pressure, and other key dashboard data. This failure creates an unsafe driving condition due to the inability to monitor vehicle speed, engine status, or fuel availability. I brought the vehicle to the dealer, and they confirmed the cluster is nonfunctional, but also stated that my VIN is not covered under the existing recall. After extensive research, I discovered hundreds of reports from other Wrangler owners experiencing the same failure in 2018–2021 models, yet Jeep has only issued limited recall coverage, seemingly based on build date rather than known defective components. To make matters worse, no replacement parts are available, either through the dealership or third-party suppliers. I am now left without a fully functioning vehicle and no support or resolution from Jeep or its dealers. This is a widespread and well-documented issue that affects driver safety and should be subject to expanded recall or mandated remedy. I urge NHTSA to investigate why so many similar failures are not covered under existing recalls.

Wiring to the steering column melted causing concerns with air bag.Dealer wants us to purchase a new steering wheel

The contact owns a 2020 Jeep Wrangler. The contact stated that occasionally while driving at various speeds, there was an abnormal gasoline odor entering the cabin of the vehicle. There was no warning light illuminated. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the fuel supply line was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V665000 (FUEL SYSTEM, GASOLINE); as a possible cause for the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.

Gauge cluster display screen failed and is blank. This screen provides critical vehicle information such as gas level, speed, vehicle error notifications, etc. It is unsafe to drive without being able to see this important vehicle information. This a common failure issue on these models.

Digital display that shows speed and fuel level stops working and goes black while driving. Happened in 2024 and the display was replaced at my cost. New display experienced the same blackout in January 2025. Manufacturer is unable to deliver a new replacement display to their dealership to fix the vehicle. It has been almost 5 months without any resolution in sight. Other owners who have used my carwash have mentioned similar experience

The vehicle will randomly show service shifter then it will loose power steering, gears won’t change. It happened while driving on a winding road. Scary. The instrument cluster will show random erratic readings like mileage will be off. Temperature goes to zero fuel gauge misread vehicle get stuck into a higher gear and won’t downshift doing research online I found a recall bulletin for 24V652000 and in that bulletin, it describes what my vehicle does, but my vehicle is not considered part of the recall bulletin. This vehicle is dangerous to drive on the road with the situation that can happen at any time.

The contact owned a 2020 Jeep Wrangler Rubicon. The contact stated that the battery and engine lights were illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that while driving up a hill at 30 MPH, the vehicle became uncontrollable and went into oncoming traffic. The driver was depressing the brake pedal, but the vehicle failed to stop and crashed into a Toyota Tacoma and a Toyota Corolla. The contact sustained an injury to her knee, and medical attention was provided. The airbags deployed. There were no reported fires. A police report was filed. The vehicle was towed to a towing lot. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 80,000. The vehicle was deemed a total loss by the insurance company.

My vehicle had a rough idling and then flashed an autostart symbol and stated on the dashboard that my autodash has been disabled. Later that day I drove my vehicle again, then the dashboard lit up like a christmas tree and every light was on and my car went limp. I pulled over on the side of the road and let my car stay off thinking it would help. Waited some time and tried to turn it on and it wouldnt turn back on until the 5th attempt. took my vehicle to jeep a few days later where they diagnosed it saying it needs a new ABS control module. However, the control module is on back order with no ETA in sight. There are multiple other people in my exact situation waiting 6+ months for their ABS control module. My car is undriveable as it has no traction control, will go limp, and no ABS system. I have been without my car for a month and they have not provided a loaner. To my research this has been an issue since september of 2023 and has yet to be a recall.

The cams are bad. I am now waiting almost 2 months for repairs. I keep calling and am being told that this is a common problem and they have 15 other Jeeps with the same issue and can't get the parts. This is my third time having my Jeep at the dealership for the same problem.

When 4h on transfer case is on,the front tire wobble when turning even in a slow driving speed. Also suspension is very horrible when the vehicle is running on an uneven pavement driver and passenger were like being shaken inside left to right vise versa .

The instrument panel cluster in the 2020 Wrangler Sahara seems to have failed. As such, the driver cannot read the gas gauge, tire air pressure, and other vital metrics. There is a recall on this issue (30B), however my VIN is not included. I would kindly ask to see if my VIN should be included. The Wrangler has approximately 57,000 miles. This problem has been diagnosed by Capitol Garage in Willimantic, CT, Gary Bennett (Service Advisor). 860-786-4759 Jeep Customer Care Case # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Jeep Wrangler. The contact stated while driving at approximately 25 MPH, the instrument panel darkened and became inoperative. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument panel had an internal short circuit and needed to be replaced. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 76,000.

The contact owns a 2020 Jeep Wrangler. The contact stated that when the vehicle was started, the A/C system failed to function as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the instrument cluster had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included. The failure mileage was approximately 29,000.

The contact owns a 2020 Jeep Wrangler. The contact stated while driving 35 MPH and decelerating while approaching a stop light, there was misfire coming from the engine, and the traction control activated, causing the brakes to become inoperable. The check engine warning light was illuminated. The “Service START/STOP System” message was displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined there were metal shavings in the oil. The dealer recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted, and confirmed there was no warranty or recall coverage on the vehicle. The failure mileage was approximately 124,000.

Had gas leak on lower part of engine leaking gas from the high pressure fuel line took it to a dealer ro so the repairs Jan 29th 2025 and my jeep is still not right ..it had no mechanical problems at all except the leak and now they have had to replace the reservoir for coolant due to broken damaged line and the vehicle has no power at all since the dealership has had possession of my vehicle ...it is the 2.0 liter turbo

The contact owns a 2020 Jeep Wrangler. The contact stated that while stopped in traffic, she observed a revving sound coming from the engine compartment. The message that the engine was overheating was displayed, and the temperature gauge remained on H(Hot). The contact stated that when the accelerator pedal was depressed, the message disappeared. The vehicle was taken to the residence, where the contact observed that there was no coolant in the coolant reservoir. The contact added coolant to the coolant reservoir but became aware that the coolant reservoir was empty after one week. The vehicle was not diagnosed or repaired. The contact stated that coolant was added to the reservoir. The contact believed that the failure was associated with Manufacturer Recall Number: 07-001-22REV-A. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

Death Wobble on this vehicle. It shakes uncontrollably at higher speeds after hitting a bump in the road.

The engine started to misfire due to bad components. The check engine light did not come on to indicate there was an issue until it was too late and the damage was done not only to the engine but other components as well. This was extremely dangerous as the issues resulted in loss of power while driving with my young children in the car as i had just picked them up from school. The vehicle has been inspected by a mechanic who believes that at this point the engine may need to be replaced entirely. My vehicle just passed 100,000 miles so is no longer covered by warranty and now I am stuck with over an $11,000 bill to replace my engine because it was built poorly to begin with, hence the class action lawsuit against Jeep for this particular motor.

The instrument panel cluster failed, losing access to gas level, warning indicators, vehicle safety feature notifications, and speedometer. The failed instrument panel cluster was confirmed by the local Jeep dealership's service department and they informed me of the recall from September/October 2024. The part has been backordered for more than one month due to recall repairs, but Jeep has stated that it is not covered under the recall.

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Instrument panel cluster stopped displaying information. I believe this is a safety issue because I am not able to be warned of critical information. Dealer inspected part and determined it needs replacement.

steering seems off like u having to turn wheel a good distance before the wheels actually turn , not safe whatsoever ! i did have something done to steering a while back but don’t remember what it was

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving at 2 MPH, the vehicle started to stall, and the vehicle was downshifting. The contact was unaware of any warning lights being illuminated. The transmission downshifted with a burning odor and was losing power intermittently. The vehicle was not yet diagnosed. The vehicle was not repaired after the recent failure, because the dealer informed the contact that the parts were on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. Parts distribution disconnect.

Jeep, and they confirmed that my vehicle is unsafe to drive. Jeep’s only offered solution is a rental car, but they are requiring me to pay for it upfront and then seek reimbursement. I cannot afford to pay for a rental upfront, and Jeep has refused to cover the cost directly. This means I am being forced to drive a vehicle that Jeep has deemed unsafe because they will not provide a viable solution. I have called multiple times, and Jeep has continued to delay escalation while admitting my vehicle is a safety risk. I am filing this complaint because Jeep is failing to provide a timely or reasonable solution for a critical safety recall, leaving customers at risk. I need immediate assistance to hold Jeep accountable for failing to ensure my safety.

# 11644630 This is the reference number to the representative I spoke with. I am attaching the latest letter I have received stating our tires was recalled. This letter attached was received on February 25, 2025.

The contact owns a 2020 Jeep Wrangler. The contact stated that after starting the vehicle, the digital gauges were not illuminated on the instrument cluster. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and notified the contact of NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The contact called a dealer and the manufacturer and was informed that the vehicle was not included in the recall. The contact stated that the vehicle was not repaired. The failure mileage was 29,394.

I am experiencing a recurring issue with my vehicle’s gas cap. The check engine light continues to come on due to the gas cap, and this has happened multiple times. This is the third occurrence this year, and despite ensuring that the cap is properly secured, the issue persists. I am concerned that this may indicate a defect in the gas cap or an issue with the sealing mechanism. I would appreciate any assistance in determining whether this is part of a known recall or if there is a recommended fix.

The contact owns a 2020 Jeep Wrangler. The contact stated that while the vehicle was parked, the vehicle was started, and the instrument panel failed to function as intended. The contact stated that the instrument panel displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with a failed instrument panel. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were ordered. The contact stated that the vehicle remained with the dealer until the parts were received, and the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,800.

TIRE SIZE: 35X12.5R18 I bought these tires off Amazon and I was notified in December they was recalled. I have been dealing with the seller along the way and the manufacturer. The manufacturer asked me to grind the emblem off the tire to make them meet the standards of the recall. I refused to do so. I contacted Amazon to get a refund and the seller will not issue a refund. Can you help me please?

The instrument panel cluster failed in my vehicle. It is the only source of information for most systems. It is a major safety concern that this is not working. I saw there is a recall for Jeep vehicles in my model year range, but my vin is not included in the recall. can my VIN please be added? My vehicle is now inoperable because of this and has been so for over 3 weeks.

Instrumental went blank and no longer is visible to the driver. There is no information pertaining to fuel level, mileage, vehicle engine temp, oil temp etc. Vehicle is not listed as having any recalls but recall 24V652000 (FMVSS101) details this exact issue. Vehicle going to a Jeep dealership for service next week.

When I pressed breaks the engine started to surge instead of breaking. After releasing and repressing the breaks the issue was over. Happened twice in one day, 2/7/2025, the weather was clear and dry, road conditions good. Did not reproduce since then. Not sure how this is even possible.

The contact owns a 2020 Jeep Wrangler. The contact stated while driving at approximately 65-70 MPH, the vehicle experienced the death wobble. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the failure was related to the track bar. The vehicle was repaired, but the failure recurred. The contact stated that the death wobble failure was intermittent but had progressed over time. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 37,000.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, he became aware that the instrument panel cluster failed to display permanent vehicle information, potentially compromising the vehicle safety. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with a circuit within the instrument panel. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 73,000.

I have a 2020 Jeep Wrangler with 42,000 miles on it and the steering damper malfunctioned twice causing my vehicle to shake while on the interstate going about 70 mph. Very unsafe when you are in the middle of traffic going the same mph and have to slow down for the shaking / wobble to stop. I am scared that it will do it again. I’m paying a nice payment each month for my Jeep and I shouldn’t have to worry about a manufactures part malfunctioning on me while driving. I took it to the Jeep dealer and had it repaired right away. I feel like the repair costs should be reimbursed since this is a “known issue” for this model. There were no warning signs for this incident either. Very unsafe and should be taken care of from the manufacturer. Please issue a recall on this VIN to help other Jeep owners from experiencing this problem. Thank You - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the drivers side sun visor just fell down from the pivot point blocking my vision while in heavy traffic. The Passenger side had done the same thing a few months prior. From looking at the Jeep forums, You tube and Amazon and Ebay it is a common problem on the Jeep Wrangler JL product line. I had to purchase a clip or aftermarket bracket to hold the close to 200 dollar sun visor from falling out. These brackets are rather cheap and inexpensive. This is so common and is a Huge Safety risk. The problem is that the pivot part that mounts the visor into the roof clamp or holding piece is of cheap thin plastic that breaks easily. The other small part that holds it in fails often as well. It is so common that the amount of Vendors on Amazon and Ebay that offer a cheap part to hold it up is huge. Having something that falls into your vision is totally unacceptable and needs to be addressed ASAP/ Thank you for your help!

Wandering steering at highway speeds, unable to maintain safe control of the vehicle

- when driving on the highway, vehicle and steering wheel will shake uncontrollably if going over any bumps or grooves. vehicle is available for inspection and is currently being inspected by nearest dealership. - car would begin shaking and steering wheel would begin shaking and locking up. - problem is currently being assessed by nearest jeep dealership. - no warning signs or messages appeared prior to vehicle and steering wheel trembling. problem first appeared 1/2/2024.

- (1) failed/black instrument cluster/panel. unable to see mileage, fuel level, engine temperature, tire pressure, etc. - I can hear multiple warning lights going off, but I'm unable to see any. - the vehicle has been brought in for servicing at my nearest jeep dealership - the vehicle is currently being inspected at my nearest jeep dealership - there were no warning messages or lamps prior to failure. the issue first appeared on 1/25/2025. the panel has not turned on since.

The contact owned a 2020 Jeep Wrangler. The contact stated while the contact's wife was driving at an uncertain approximately 45-90 MPH, another vehicle merged in front of the contact causing the driver to swerve and the other vehicle crashed into the front driver-side tire and frame. The contact stated that the air bags did not deploy. The vehicle was towed to a local tow yard. The contact stated that the vehicle was later towed to the insurance company's tow yard for inspection. The vehicle incurred damage to the front driver's side of the grill and the driver's side of the vehicle. In addition, the contact stated that the front driver's side wheel was folded underneath the vehicle. The vehicle was condemned as a total loss by the insurance company. The contact's grandson, who occupied the front passenger seat, sustained no injuries. The contact's wife was transported to the local hospital. The contact's wife received unknown injuries and was transported to the hospital for a CT scan and continued medical attention with her primary care doctor, a neurologist, and continued physical therapy. A police report was filed. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 61,000.

While driving at highway speed needed to use the visor as my vision was lost rounding a curve into direct sunlight. Upon pulling visor down it detached from mount (now another total distraction as it was hanging while driving in highway traffic.) Very dangerous! When I researched I found many that have had the same issue.

The contact owns a 2020 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the heated steering wheel was no longer functioning as needed. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that a wire located directly behind that air bag control module within the steering wheel had frayed and melted the internal components. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 52,000.

1. Transmission lags about 2 to 3 secs when trying to accelerate from a stop, or almost complete stop. This happens often. 2. Both sun visors just fall down when driving down the road. Design is poor. They are only attached by an internal cable. This happens often.

instrument cluster failed - it is not available for inspection - it is at a dealership safety was put at risk because we could not see fuel gauge problem confirmed by dealer

Involuntary acceleration. I was coming to a stop at a major intersection, I was almost completely stopped when my Jeep began to rapidly accelerate. I pushed on the brakes as hard as I could but was unable to stop and ended up in a field on the opposite side of the road

Instrument cluster is not working. It was flashing and then went black. I have no access to oil, gas, tires, or other important warnings. I fear my safety is at risk as well as others on the road due to this malfunction.

The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the infotainment system screen was blank. The contact stated that the failure persisted. There was no warning light illuminated. Additionally, the contact stated that upon completing a routine inspection of the vehicle, he noticed that the thermostat housing was leaking. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to several unknown Technical Service Bulletins. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.

About 70-75 mph the entire vehicle shakes briefly, and steering wheel will wobble, the steering wheel will wobble uncontrollable on bumps at HWY speed. There doesn't appear to be any worn or damaged parts.

The situation detailed in document ZD8 is currently impacting my Jeep, as well as an overwhelming number of other Jeeps across the country. It is quite distressing to learn that the part I urgently need—the coolant bottle reservoir—is entirely on backorder. To make matters worse, this particular component is no longer being manufactured. What raises alarms for me is how this scenario can be regarded as acceptable at all. It prompts serious questions regarding the nature of the recall, particularly since it has been classified as voluntary. This classification appears to be quite misleading, given that the issue extends beyond just specific Vehicle Identification Numbers (VINs). In reality, the problem has a much broader reach than merely the listed VINs, impacting a wider array of vehicles than is currently being recognized. It is troubling that so many Jeep owners are left without this essential part for their vehicles, beckoning a broader reflection on the accountability of manufacturers when faced with such significant issues. The extensive impact of this situation raises urgent calls for clarity, responsibility, and action to address the needs of affected consumers. This situation not only undermines trust but also highlights the pressing need for the automotive industry to prioritize consumer safety and welfare.

My Jeep Wrangler 2020 Sports Unlimited started malfunctioning on the road and the Jeep stopped, started smoking, caught on fire, and Blew up

In the document (ZD8), although my VIN does not appear, I have unfortunately encountered the SAME EXACT problem. My Jeep first exhibited this issue back in 2022, and I managed to repair it at that time without being aware of the existing recall. As it stands, my vehicle is now at the dealership again, plagued by the SAME recurring issue. In trying to resolve this, I have tirelessly reached out to every dealership within a 75-mile radius of Katy. However, none of them have the requisite part(s) available in their inventory. To worsen the situation, I have been informed that I would be placed on an exceptionally lengthy waiting list. I strongly urge you to conduct a thorough reevaluation since it's apparent that this issue extends beyond the limited number of VINs currently covered in the document. At one distressing moment, this defect triggered a heart-stopping warning while I was driving on the highway: “Find a safe place to pull over; your vehicle is about to turn off.” Furthermore, this is the second occasion on which I have been compelled to address and replace the same issue. This situation is increasingly untenable, and it's vital that comprehensive action is taken to address this widespread problem rather than limiting focus to just the few VINs listed in file (ZD8).

The contact owns a 2020 Jeep Wrangler. The contact stated while driving at approximately 35 MPH, the instrument cluster displayed all black. The contact later disconnected the battery terminals, cleaned the terminals, and restarted the vehicle. The contact stated that the instrument cluster remained black and the failure was persistent. The contact had researched online and related the failure to NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle was taken to a local dealer, who advised that the vehicle was not under any recalls. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.

The contact owns a 2020 Jeep Wrangler. The contact stated that while attempting to start her vehicle, the instrument panel was dark. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to have the dealer apply for a goodwill assistance application which the dealer requested; however, the manufacturer denied the request. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The failure mileage was 84,000.

The sun visors break off and fall down, obscuring view of the road ahead. This happened on both sides after two years of ownership, was replaced under warranty, then broke apart two years later out of warranty. The dealership demands hundreds of dollars to fix PER visor. For the exorbitant price for a part that shouldn’t even wear out like that (or that quickly), the only alternative is to buy third party brackets to secure the visors instead. These brackets are not made or offered in any way by Jeep or Mopar. Broken visors on 2018-2024 models are a well-known and very common problem according to Jeep’s own service technicians and hundreds of other Jeep owners online. Jeep/Stellantis should be forced to issue a recall on the visors / install for free the necessary securing brackets and offer full refunds to any customers who already paid out of pocket to get their visors replaced at the dealership. The part/design itself is faulty and having them replaced without the addition of extra securing brackets only guarantees that they will break again in the future. Having the sun visor suddenly fall / hit you / dangle in front of your face while driving is an absolute safety hazard and it’s shocking that nothing has been proactively done by Jeep to address this concern.

The instrument cluster stopped working while driving. The panel is now black with no vehicle information displayed. The vehicle matches the description for a recall that has already been issued, but this VIN was not included in the recall. The current recall should be expanded to include this VIN #.

1. Corrosion which is a Jeep/Mopar known issue - paint bubbles on the aluminum doors/hinges. No recall/fix. 2. Death Wobble: Also known as loosing control to steer the car. This is a huge issue with all stock and this has not been addressed yet. There are a lot of videos and cases out there to proof this case. 3. Coolant Reservoir leak: Recently there are 276 coolant reservoirs needed from Mopar for this car configuration. Information provided by a Jeep/Mopar parts service employee.

The contact owns a 2020 Jeep Wrangler. The contact stated while the vehicle was being operated, the digital screen blacked out and then showed a blue screen while shifting into reverse. The failure occurred occasionally. No warning light was illuminated. In addition, the contact stated that the failure became a consistent failure. The local dealer was contacted and advised the contact to detach the negative battery cable as a temporary repair; however, the failure reoccurred. The vehicle was not diagnosed or repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V436000 (Back Over Prevention) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 38,000.

Smelling raw gas..took to mechanic and it has a cracked fuel line and bad connector on it ..it is pouring gas oit and has been undrivable for over 4 weeks it has the 2.0 liter motor In it ...

Loss of power. Vehicle went into limp mode. Codes P00AF, P24B1 and P1DB1. Vehicle only has 28,500 miles and is having constant electrical issues.

My information cluster screen is blank.

Both the driver side and passenger side sun visors became disconnected from the jeep making it impossible for it to be folded up or placed into position. I had to purchase aftermarket adaptors to fix this problem.

Steering wheel gets very hot and the steering wheel and steering column start to smoke. Burning smell is toxic. This is a safety issue that needs to be repaired by Jeep.

I have a 2020 Jeep Wrangler Unlimited Sport. The instrument cluster on my Jeep had been flashing for awhile back in 2022 and finally went completely black in December 2022. I could not see my digital speed, gas, etc. I finally took it to the dealership in July of 2023 after saving money for the repair (since it was no longer under warranty) and it ended up being the instrument cluster that went bad. $1k + repair later and here we are with other Jeeps having the instrument cluster recalled when mine fell within the criteria but I have not received anything about a refund for the recall that we had to pay for.

While driving on a freeway, going over 40mph if I hit a bump or do not grip to my steering wheel very very tight the steering wheel gets wobbly, and starts shaking violently for a long period of time until I slow back down to under 30mph. Luckily traffic wasn’t too bad and I was able to safely do so. But it’s dangerous to slow down that much on the freeway, especially not having complete control over the steering wheel. Has happened multiple times, not just this once.

My jeep tends to shake really bad when I get up to a speed of 70 mph and it’s scary. I think it’s called the death wobble and I believe I missed when there was a recall on it but no one really informed me much about it. I was hoping to please receive help. I have to drive it to get back and forth places for me and my son

When driving at freeway speeds, bumps in the road cause the "death wobble". This has occured on multiple occasions. The wobble remains until the jeep comes to a complete stop.

The driver-side visor in my 2020 Jeep Wrangler Unlimited JL which has been repaired previously, continues to fall out of its bracket. This presents a significant safety risk while driving in bright conditions when the visor is unavailable to block/screen sunlight.

My Jeep wrangler required the instrument panel to be replaced due to failure. The entire console lighting went dark while I was driving. I had not information on my speed and it made me take my eyes off the road when I tried to figure out what happened I did not have an accident but my fear Jeep is not issuing a recall to all the vehicles affected. Notified them of the safety concern by in January of 2022. My vehicle was not issued in the recall and they would not cover the repair even though it was the instrument panel failure on my repair bill. I was unable to look at the mph. Submitted complaint to Jeep of instrument panel failure.

The vehicle on multiple occasions has "lunged" forward while the driver had foot on the brake and the vehicle was near an idle mode. The most recent occurrence happened on/about October 21, 2024. The incident was report to Jeep Customer Service and they opened ticket number 91301121. Jeep advises to have the vehicle diagnosed but refuses to pay for the diagnoses of to verify the vehicle is safe to drive. I have advised them the vehicle is unsafe since this has occurred on multiple occasions. The latest incident involved the vehicle lunging forward 18-24" before the operator could gain control of the vehicle. The vehicle nearly missed the garage door framing and another parked vehicle in the garage. Had there been a person in front of the vehicle, they would have bee hit and the same could easily happen if a pedestrian was crossing the street in front of the vehicle.

During highway speeds when terrain changes during a slight turn or just terrain changes in road jeep starts to shake and vibrate violently lasting a minute untill slowing down finally stops it

I reported the instrument panel failure to jeep cares and my vehicle was not listed in the recall. I completed this repair 1/28/2022. I am concerned that all the jeeps affected were not included in the recall. I am not sure how fast I was going because there were no lights on the dash to allow me to see the MPH. Mileage was 52423. The instrument panel went dark several minutes while I was driving down the highway. It required replacement. [XXX] was notified on [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The instrument panel on this vehicle has failed and gone blank. Same issue as noted in NHTSA Campaign Number: 24V652000

My vehicle had been experiencing loud acceleration as well as difficulty while driving. Upon taking the vehicle to the dealership where purchased they informed me the rear differential on the vehicle was starting to fail. They informed me they had ordered the part from Mopar with no recollection of when it would be in other than it stating it was on backorder. We have tried getting in touch with Mopar over expediting the piece to be told they also have no idea when it will be in, but they are working on it. The vehicle has been messed up for over a month and is worsening. I am having greater difficulty driving it and at points it begins to bounce while moving. It is getting to the point I am now starting to worry for my own as well as others safety because I am unsure when it will fully stop working.

I took my vehicle to a Jeep dealer because the instrument panel on my dashboard went completely dark. The technician advised that I would need a new Instrument ClusterPanel, part #68442288AE. He also advised that there is a safety recall on this part however my VIN did not fall into the recall range although my vehicle DID fall into the year, model and make of the recall. I am making this complaint because I would like my vehicle to be covered by this recall since I have encountered the very situation in the recall and my vehicle matches the year, make and model covered in the recall.

Instrument panel intermittently goes blank while driving. This has happened more than once. This is a known issue that has triggered a recall, but while I continue to check my vin for recalls, my vehicle is still not showing mine as being part of this recall.

Just purchased a 2020 Jeep Wrangler JL Unlimited 4 door. At low speeds, the vehicle wanders a little on the road. At highway speeds, in traffic, the vehicle swerves towards passing vehicles. In heavy traffic, it becomes a white-knuckle experience trying not to hit or be hit by other vehicles. The steering is just so loose that it feels unsafe. Noticed online that many other Jeep owners complain of loose steering as well. Jeep has published a Service Bulletin # 08-074-20 to address the known issue but has not issued a formal recall.

There is a current recall out for the dash panel failures. I have issues with my dash panel that would be described as a failure that I believe should fall under the recall for this issue, my make and model matches however my specific VIN # does not. I'm hoping to get that changed so I May be ble to get my dash panel fixed under the recall. The panel throws incorrect warnings and glitches to where you cannot see what's shown on the screen, as if it is completely dim all the time. The photo provided is when the dash first started glitching in april, you can see the colors are changed and PRN is dimmed. Now everything is completely gone

Dealership diagnosed leaking fuel line to engine - exact same issue as Y10 Recall, but my VIN is not covered. I would like my VIN included in the Recall.

The sun visors on my Jeep wrangler are broken. I have reviewed several forums and believe this is systemic issue among Jeep Wranglers. Although not a major safety concern, I believe it could create a dangerous situation on the road. Apparently, these sun visors are not covered by warranty either. Because this is such a systemic issue, I believe that Jeep should issue a recall and fix all of these sun visors.

I was driving my 2020 Jeep Wrangler on the highway when all of a sudden I felt the car shake. I pulled quickly to the side of the highway as I thought I maybe had a tire issue. When I got to the side, the car was making a strange noise, so I called AAA to be towed. I had NO warning lights or anything to advise me that I was about to have an issue. I was lucky to get to the side of the highway without having a safety issue. After the mechanic checked out the car they noticed the Oil Pump had failed which caused the engine to seize. The car only had 63,176 miles on it with all the regular Oil changes performed at the jeep dealership. I had no leaks of oil, or warning lights and jeep didn't indicate any issues at the last oil change. I feel this is a big safety issue. Had I not got over to the side of the road, my car would be dead in the middle of the highway with no warning.

In August the entire instrument cluster on my vehicle suddenly quit working while driving. Just prior to this the check seat belt warning came on though my seatbelt was engaged. I pulled over, released then re-engaged the seatbelt , turned the engine off and restarted it and began driving when the entire instrument cluster lost illumination and NONE of the gauges were working, no speedometer, engine monitoring, gas gauge etc. But the engine was running,lights ,turn signals, windshield wipers were all working. After my son and I tried unsuccessfully to find the problem we contacted our Jeep dealership, but couldn’t get an appointment until mid September to have it checked. They found that it was an internal problem and the unit needs to be replaced. However the parts are unavailable at this time from their supplier. Apparently this has been a problem with other owners and the supplier said that Jeep is changing the cluster unit and the new ones won’t be available to order until November 20th. I believe this is a safety issue since the driver is unable to monitor issues using the instrument cluster and it occurred suddenly and obviously has happened to other owners and therefore a recall should be issued and the problem fixed.

Fuel supply connect locking device failure. Attempted to start vehicle and fuel leaked beneath mid section of vehicle about a gallon. Engine was cold as well as exhaust and caticlic converter. Safety Hazard to occupants fire/explosion. Vehicle towed to Oak Harbor, Washington dealership for repair. Safety retaining clips missing which allowed fuel lines to open and leakage.

The contact owns a 2020 Jeep Wrangler. The contact stated that after starting the vehicle, the instrument panel went blank. The vehicle was taken to a dealer where the failure was acknowledged; however, the contact discovered upon investigation that the vehicle was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The manufacturer was not notified of the failure. The vehicle remained in dealer possession unrepaired. The failure mileage was approximately 46,000.

I have been on multiple wait lists to have the recall correction for the HPFP, but the dealers I have contacted in the Fresno area have told me they have not received the parts to make the correction. I’ve been on these waitlists for well over a year with no updates.

I recently purchased a 2020 Jeep Wrangler Unlimited Rubicon from a private party. The vehicle has not been used much for highway driving, only town. During driving at several different speeds, I have experienced difficulty in controlling steering to include but not limited to instances of jerking and the vehicle drifting from side to side. When these episode have transpired the vehicle failed to drive in a straight line. Additionally, while driving at highway speeds and pressing the brake pedal, the vehicle has drifted severely to the left. As the vehicle is under warranty, I set up an appointment at South Point Jeep in Tulsa, Ok and notified the repair person of the issue. I was advised that my vehicle had no open recalls and that they did not take into consideration any TSB's. The vehicle has not yet been repaired.

Unknown what started the issue. While driving it, service electronic control dash light went on. The vehicle started losing power. We were able to get to the highway shoulder. Other dash lights were going on as we were moving over. Immediately after putting it in park and turning the vehicle off, smoke started billowing out from the hood. The vehicle engine was on fire and it was completely destroyed. The only on-going issue we had with it was auto start/stop with both auxiliary and main battery having to be replaced twice over the course of 4 years. There was an active recall for fuel pump component and we were on a waiting list for parts from the dealer since Sept 2023 and we were still waiting.

The ABS module failed and caused an issue while in the middle of driving it. When the ABS module failed, I lost power steering and other critical functions. When I lost functionality, errors that I saw on the dash included: “service breaks, service ABS, service shifter” etc. Luckily it didn’t cause any accidents. The vehicle is currently at the dealer service department. It has been there for 3 1/2 months waiting on an ABS module that is on back order. The dealer just advised me today that it could be another 3 months. It’s already been on order for the last 2 months.

Strong gas smells inside and outside if the vehicle.

The wipers were on and lights were flickering. The car does not turn on.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at various speeds, the steering wheel was difficult to control, causing the vehicle to drift from side to side. The contact stated that the vehicle failed to drive in a straight line. Additionally, while driving at highway speeds and pressing the brake pedal, the vehicle was drifting to the left. The vehicle was taken to the local dealer who diagnosed that the steering gear box was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under a Manufacturer Extended Coverage to address the failure. The failure mileage was 25.

Multiple areas of my jeep are starting to rusting and corroding. Jeep knows there are issues and are doing nothing about it. Not only is it unsightly but rust also compromises the structural integrity of the body of the vehicle.

Rear Seat Headrest does not stay locked/engaged in the upright position. This could lead to increased risk of head and neck injuries to rear passenger occupants in the event of impact from behind.

I am the origional owner of this vehicle. The vehicle has approximately 67,000 miles on it. I own a Mopar premier extended warranty covering the vehicle for 7 years, or 100,000 miles, whatever comes first. My complaint, which I believe creates a severe safety hazard on a public roadway, is the inner front fender wheel lines have failed on three different occasions requiring replacement. When the liners fail, it leaves exposed the 4 individual brake lines from the master cylinder. Road debris, when the inner fender wheel well is missing, can easily strick the brake lines by road debris thrown from the front tire while driving leading to brake failure and loss of control which can result in injury up to and including death to the driver, occupants, or others. I have contacted corporate Jeep on two different occasions to ask for repairs, and they refused to correct the issue. Their position is the vehicle is beyond the 3 year, 36,000 mile initial warranty, and my extended warrenty will not cover the repair as this wheel well liner is considerd a "trim piece". I am looking to NHTSA for assistance as this failure is something that should be mandated for a safety recall, and the dealer has told me the design of the liner on the JL series is prone to failure. I have owned 4 other Jeep Rubicon's over the past 10-15 years, and this has not been an issue on my other vehicles prior to the redesign of current Jeep Wrangler JL series. I have filed a complaint with Jeep, and they refuse to escallate my issue. The dealer says they cannot address the issue without corporate approval, and Jeep does not have a work flow to escallate the issue internally. I have photos which will clearly show the exposed 4 brake lines at the upper edge of the frame rail. I attempted to upload 8 photos of approximately 80-90 KB each. Your web portal would not accept any photos. Help me submit photos for review.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but failed to respond. The brake pedal was depressed multiple times however still failed to respond. The vehicle proceeded to drift 150 yards causing the vehicle to crash into the contacts residence and come to a stop at a piece of furniture. No warning lights were illuminated. No injuries were sustained. The front passenger side of the vehicle was damaged. The vehicle was taken to a dealer, where it was repaired for cosmetic damages, however; it was not diagnosed or repaired for the failure. The contact stated that the failure reoccurred while driving at an undisclosed speed, the brake pedal failed to operate causing the contact to crash into the vehicle in front. No warning lights were illuminated. The vehicle was not damaged. No injuries were sustained. A police report was filed. The vehicle was then taken to an independent mechanic, where it was diagnosed with a high-current fuse array that needed replacement. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

We have had this jeep for a couple of years and it has less than 30k miles on it. Initially, the visor on the passenger side would drop out and just hang. This happened pretty much after we got it but just thought this was a feature of the jeep modularity so we would just push it back in. Now this started happening on driver side and I see this as a safety issue as this can obscure vision at the wrong time. I went to dealer/manufacturer(Jeep) and they do not see this as a defect worthy of replacing outside of their standard 3 year warranty. I had purchased an extended warranty from the dealer from Mastertech and they would not cover it either. This issue appears to be common defect in manufacturing design over several years over several lines of Jeep versions and I am shocked that something like this that could theoretically impair line of site for the driver while driving has not been addressed by Jeep. I am equally shocked that NHTSA has not pursued and or forced a safety recall for this. I have never had a car drop its visor and with this jeep both visors do this for a vehicle that gets very little use(under 30k miles).

on 17th July 2024 afternoon I was driving the jeep and the engine started smoking. I quickly pulled the vehicle to the side of the road and within a couple of minutes the engine was on fire. I have raised the issue with Jeep and awaiting their response

The fuel supply line leading from the gas tank, along the passenger side of the transmission, and over the top of the transmission bell housing has failed and is leaking gas onto the transmission and then onto the ground. This is a dangerous fire hazard and placed my safety at risk. I have not yet taken the vehicle to a repair facility as I live over 30 minutes away from the nearest dealership. I am the only person that has inspected the vehicle and observed the leak using a remote camera as of the filing of this complaint on 7-18-24 at 1:30 pm. There were no warning lamps or messages associated with this part failure. I could smell a strong odor of gasoline fumes from within the vehicle which prompted me to inspect what the source was. As I understand, a previous recall for this part failure was issued in 2021, but did not include my VIN.

Visors are not able to be used due to breaking—this happened within 2 years of purchasing the vehicle and there are forums of over 22 pages dedicated to this issue. I was driving, and the visit just fell from the roof, plastic piece holding it broke, it just dangles from a wire. Cannot see while driving into sun and I am unable to use my visors as a result. Extremely dangerous

Our vehicle developed a steering problem and a friend told me that there was an issue with Jeeps that had an aluminum steering box and he gave me a copy of a TSB that described the exact problem I was having. I took the Jeep to the Jeep dealer that we have used to do all of our service work. The told me the problem was caused by the aluminum steering box as the TSB stated. The service manager at the dealership refused to warranty the work because it was past the warranty. He told me he has changed out several, but for him to do the work Jeep would have to authorize the work and gave me the number to call. I call Jeep Cares and received a case number. I received an email from Sugeeth, the case manager. He then called and let me know he would contact the dealer for information and get back to me. Sugeeth then sent me an email with no information except to let me know if I need further information I would need to bring the Jeep to the dealer for diagnosis and reopen the case. The Jeep has been to the dealer and they have done a complete diagnosis with a complete list of repair the needs to be done to correct the steering. I have copies of the repair estimate and emails. I also have a copy of the TSB that describes the problem with the following statement: "If the customer describes the symptom/condition listed above, perform the Repair Procedure." I am unable to upload the documents. I can email the documents any time.

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Aluminum body and paint bubbling and showing corrosion on doors, hood, and hinges. I called jeep but they are saying that the issue is only on the Gladiator, which is not accurate. It's also on the Wrangler Sport that I have, and they don't want to fix it. What do I do?

Sun visor just fell off the hinge as I attempted to lower it.

I have a 2020 Jeep Wrangler JL that I purchased in October of 2023. Since the day I bought it I noted that it wanders down the road and requires constant steering correction, left/right right/left left/left right/right and so on. It has excessive freeplay at top dead center of the steering. Mfg issued a TSB acknowledging the defective steering boxes that Jeep installed in our wranglers from 2018-2020. However, for those of us that bought used, they will not replace these dangerous steering gear boxes and I have had multiple close calls where even a moments inattention can result in the vehicle ending up in an adjacent lane or onto the shoulder of the road. This is not safe and the steering gear box TSB must be made a recall by NHTSA before someone ends up dead because of this safety issue.

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

the accident the guy hit me on the back and I rolled over like four times. The air bag didn't come out.

Right after leaving work, the following message appear shifter error. Dash light up marking all type of errors whipers, gasoline, motor, etc. And the most scary part was NO power steering at all. Then ONE second latter it totally shut down. Thanks GAD! there where no cars behind me or next to me and I was able to pull over and tuns on my emergency lights.But I was about to go into the freeway only 2 blocks away from it. Just imagine! that happening at 65 or 70 miles in rush hour. I consider that my life was in danger with this issue, Not only mine everyone driving around me. What if it happens again? I am truly afraid to drive my jeep in a freeway or even travel.

There is significant paint bubbling around all the door hinges and on the hood as well. This poses a concern because the areas are increasing in size as well as a safety issue as they’re around the door hinges. This Jeep was sold to us in Sept 2022 with these issues. The defect is getting worse.

The contact owns a 2020 Jeep Wrangler. The contact stated that when the vehicle was started, there was an abnormal gasoline odor detected. The contact inspected the vehicle and became aware that gasoline was dripping underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty fuel hose that was connected to the rear of the engine. The contact was informed that the fuel hose needed to be replaced. The contact was advised to take the vehicle to the dealer for the repair. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,200.

While traveling on the interstate 3 months ago, my 2020 Jeep Wrangler began to vibrate violently after driving over a seam in the road while traveling around 70mph. After slowing down and pulling over, I assessed the exterior of the car and tires for any obvious defects and continued on without identifying any structural problems. Within the next 20 miles the violent reverberations occurred again. We pulled over, concerned that something catastrophic could occur and brought the Jeep to a local mechanic. The mechanic suggested that the wheels should be balanced which we complied with, although we had just recently had a tire rotation and balance prior to this trip, but thought perhaps the violent shaking caused the tires to misalign. That same day, we searched online to see if others had experienced a similar phenomenon and learned about the "death wobble". We called Jeep that day and they would neither confirm nor deny that the Jeep was safe to drive for the remainder of our trip. We continued on at a lower speed and encountered the same problem the following day. We feel this vehicle is unsafe to drive and Jeep has informed us that they do not have enough parts to fix our Jeep because of the volume of affected vehicles. We’ve been on a waitlist for the part for the past 3 months.

Driving on Interstate at 60 miles an hour, the vehicle shook back and forth so violently that I nearly lost control. I though something had broken in the suspension, and it was all all I could do to remain in my lane and get to the nearest off ramp. It subsided when I got off the freeway, where I physical inspected the wheels but couldn't find any visible issues with the suspension. It hasn't happened since (but now I stay off the freeway). I've taken the vehicle to the local Jeep dealer and was told that the issue is a known manufacture defect, which they referred to as an insane shake, and was told that I need to purchase a sway bar to correct the defect. No warning lighting appeared before or after.

When starting my 2020 Jeep Wrangler all warning lights were flashing. I called dealership and they asked if the car could be driven. Eventually all of the lights went off except service engine and we were able to drive it to the dealer. They did a diagnostic check and could not identify the problem. They then reset the service engine light. One day later the same thing happened again shortly after starting and while we were driving. The car braked on its own without any notice while we were driving and everything started flashing again. We could not shift the car or move it. We decided to have it towed to the dealer. After 3 days they found that the ABS Module had to be replaced. Unfortunately these modules are back ordered for several months. I have no idea when my car might be fixed.

Stellantis issued Recall #19A more than a year ago (NHTSA Recall #23V-116) and still does not have a remedy

At or about 68mph always while on interstate highways if I drive over certain bumps in the road my vehicle gets a dangerous shaking of the steering wheel that is very violent shaking. This shaking does not stop until I bring my vehicle to a complete stop.

This particular jeep has been in 2 accidents where partial front and complete front impact occurred with zero airbag deployment. 1st wreck was 33k in damages with a bent frame and second was 10k . Both accidents bumpers needed replaced. Aug 28 2023 wreck was Jeep struck power pole [broke in two] at around 45mph and Feb 11 2024 centered a tree after striking a deer 15mph

An internal defect in the 2014-2020 Jeep Wranglers with the 3.6L Pentastar V6 engine affects its rocker arms, lifters, and related valvetrain components, including the engine control module (ECM) software that controls the precise timing and function of the lifters. Specifically, the rollers of a Pentastar engine’s rocker arms prematurely wear down, become loose, and then drop, which shifts the rocker arm out of alignment. The rocker arms then come into contact with the cam, scraping both components and creating metal debris. This Pentastar V6 engine defect creates an audible ticking sound that stems from metal particles and debris from the failed rocker arms and other components, contaminating the engine oil and circulating throughout the engine. This defect also causes engine misfires, resulting in bucking and surging, decreased engine performance, hesitation, loss of power, premature wear on internal components, and eventually catastrophic engine failure. The check engine light came on in my 2020 Jeep Wrangler with 69,000 miles. After having it read by a dealer, it showed the P219A code, Bank 1 air/fuel imbalance. The dealership told me that if the Jeep was running fine, I did not have to worry about it, as it was likely an O2 sensor. The code was cleared, and the P219A code returned the following day. It was driven approximately 500 miles before noticing that it began idling roughly and had an engine tick, which the dealership confirmed to be a valvetrain issue. The rocker arms, lifters, valves, and camshaft components of the Pentastar V6 engine in my 2020 Jeep Wrangler with 70,000 miles have failed. Three Jeep dealerships in my area and MANY online forums stated that this is a common occurrence with this engine, which has escalated my concern about this problem.

Power steering failed and lost engine power. Very dangerous and potentially life threatening event. Unit would not start again for at least 15 minutes. This is the second time this has happened since the dealership was supposed to have fixed by changing out the battery. I reiterate THESE ARE VERY DANGEROUS EVENTS AND COULD CAUSE A FATAL TRAFFIC ACCIDENT.

STEERING WANDERS AS IF SOMETHING IS LOOSE IN THE STEERING MECHANISM. IT FEELS LIKE IT WOULD LIKE TO GET INTO A WOBBLE IF I HIT A BUMP OR RUT IN THE ROAD. I HAD IT LOOKED AT AND MECHANIC FOUND NOTHING WRONG. HE RE-BALANCED THE FRONT TIRES BUT IT STILL WANTS TO WANDER AS IF THERE IS TOO MUCH PLAY IN THE STEERING....

The contact owns a 2020 Jeep Wrangler. The contact stated while driving at 53 MPH, the vehicle was uncontrollably shaking for about a minute. The contact stated that after the shaking ceased, the contact was able to drive to the destination. The contact also stated that the failure had occurred three times. The vehicle was taken to the dealer where it was diagnosed with a failed steering damper and the steering damper needed to be replaced. The contact was informed that the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 32,533.

While driving around 44 mph the vehicle started with a death wobble, steering wheel started shaking very hard at the point I almost lost control of the vehicle and crossed the other lane. It’s very scary and dangerous that if another driver is close,we could have an accident.

In September of this year, I would get a random code thrown by the computer, usually telling me that the sway bar disconnected required service, but sometimes it was also the 4wd system. These codes would reset themselves within a few minutes, but I still took it to a dealership for a checkup. The dealership told me that since it currently was not throwing any codes there wasn't really anything they could do. The problem continued to worsen over the next few months. The codes thrown become more varied. I took the vehicle to the dealership two more times and again, no solution was found. Sometimes in the morning when I would go to start the vehicle, it would start, but would not allow the shifter to move, saying that service was required. I took it to the dealerhip again, and no solution could be found. Then the worse started happening. The computer would start throwing several codes at the same time, and then enter a reboot cycle, as I was driving down the freeway. During the reboot cycle, power to the accelerator and power steering would flap on and off, and my ability to steer the vehicle would alternate between powered and unpowered within seconds, leading to a very dangerous situation. The accelerator was the same, disabling my ability to respond to the conditions on the road. I escalated to Jeep's corporate system and left my Jeep at the dealership for two weeks. They were eventually able to identify the CAN BUS as the problem and replace it. I was informed that this was a common problem in Jeep Chrysler vehicles. SInce the replacement of the CAN BUS, I have not experienced any further incidents.

I was on [XXX] when my jeep started shaking violently I pulled over in a rest area. Checked my tires and lug nuts everything seemed fine. Got back on [XXX] and about 5 miles later it happened again. On Friday [XXX] going to holly hill I hit a rough spot and my jeep wrangler shook violently again!! I caller a dodge dealer service department explained what happened and the young man called it a (DEATH WOBBLE) VERY SCARY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear Defroster failed and not covered under warranty even though the problem started while the car was under warranty. Their "fix" was to glue it back on but that didn't fix it. Now my car is out of warranty they won't fix it even though I have extended warranty from them that state that it covers electric window defoggers.

The defrost vent for the windshield spans the length of the whole windshield but only comes out of the center of the vents, the sides in front of the driver and passenger do not blow air and creates a visibility problem since snow will accumulate where the heat doesn’t blow. Very common issue as I can see from extensive research

While driving, my Jeep's infotainment screen kept flashing an advertisement for SiriusXM Service. I found this obnoxious and distracting because it would display it on my screen every time I came to a stop. And then go away as I started moving again.

The electrical connection in the seatbelt breaks causing the airbag and seatbelt light to constantly illuminate not knowing if the break would cause the airbags from deploying

Premature failure of the Particulate Matter Sensor - Mopar (68297518AA)

When vehicle goes over bump on roadway at elevated speed - vehicle steering vibrates uncontrollably.

Back up camera not working. When I out car in reverse screen does not turn into camera as it used to.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle abruptly stopped and failed to move. The contact stated the engine was running, but the vehicle failed to respond. The contact stated that her ten-year-old daughter was in the vehicle during the failure. The vehicle stopped in the middle of a busy three-lane highway. The contact stated that other drivers were honking their horns and being very rude while she was unable to move the vehicle. The local Police were called and were able to take the contact's daughter to a safe location. The vehicle was towed to the dealer where it was diagnosed with an electrical system failure and a failed computer system. In addition, the stop-and-start battery was replaced. The manufacturer was made aware of the failure but did not assist. The contact stated that the manufacturer refused to buy the vehicle back under the vehicle buyback program. The failure mileage was approximately 102,000.

Driving on the highway, I traveled over a concrete expansion joint which caused my vehicle to shake violently from side to side with the steering wheel moving approximately six inches in either direction. The shake/vibration stopped after speed was reduced to under 40mph. This happened multiple times travelling the same day on the freeway. The dealership recommended replacing the steering damper with a more robust part which I did -- it wasn't covered under warranty because the original steering damper wasn't compromised but I was told with this more robust one I would probably never experience it again. This was the scariest event I've encountered in a vehicle. Reproduction of the event was not consistently repeatable. This event happed on October 30, 2023 on I-695 in Maryland.

My Jeep dealership has confirmed that a Steering Damper replacement is necessary to keep the vehicle from experiencing what is called the "Death Wobble". After going over a few bumps the entire front end shakes as if there is a flat tire. Slowing down and pulling over remedies the problem. A driver who witnessed this pulled me over to say he thought I was going to lose my driver's wheel and suggested I keep under 35 MPH. The jeep has 20,800 miles on it. The dealership reported that each dealer can only order a small number of these parts per month as there is such a backlog. It's estimated they could order mine in March of 2024! In the meantime, they don't suggest I drive the vehicle. This is OUTRAGEOUS!

Stellantis, formerly FCA, formerly Chrysler issued Recall no. 19A nearly a year ago (NHTSA Recall Number 23V-116) and still does not have a remedy for my Jeep. Because this is a dangerously defect design in the clutch system that has caused vehicle fires, I have elected to pursue an aftermarket clutch system, the Centerforce II. Once I have this installed, how do I go about having Recall 19A/23v-116 cleared to show that my vehicle has been repaired?

The contact owns a 2020 Jeep Wrangler. The contact stated while driving 60 MPH, the vehicle started shuddering violently, the wheels were wobbling, and the steering wheel was vibrating significantly, causing the contact to lose control of the vehicle. The contact was able to regain control of the steering wheel and pull to the side of the roadway. The contact stated that she continued driving, and the vehicle operated as intended. The contact stated that the failure reoccurred 24 hours later. The vehicle was taken to the dealer, where it was diagnosed that the steering damper needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was 49,300.

On Nov 28th 2023 while driving at approximately 70 mph on highway SR408 in Orlando the front suspension on my vehicle starting shaking violently.

My steering is very loose on my 2020 Jeep Sahara. This is a continuous issue-it has been this way since I bought it.

I was not informed of this recall when I purchased my Jeep at the dealership. Per recall, clutch pressure plate recall. The risk is high. Is extreme risk. It may catch fire. It may cause crash. I don’t feel safe driving my vehicle. I’ve been to dealership twice and they told me there’s no solution yet. I outreached Jeep via email directly.

At 38 months of ownership and less than 17000 miles, the vehicle gets a service shifter mil (U1267) as well as an ESS indicator. The engine starts but is unable to shift out of park. Shifter issues have been going on for years with Jeeps, it is time to fix this. Of course it is 2 months out of warrantee, so I can expect a big bill.

bolts holding steering box stretching and coming loose.

There is an open Safety Recall on my vehicle with no fix. See 19A/NHTSA 23V-116. Stellantis (formerly FCA) has refused to reimburse me for aftermarket clutch replacement in the amount of $1527.10.

This jeep has the dreaded "death wobble" in which the front end starts to shake violently from side to side as you are driving down the interstate, usually after hitting a pothole or beginning of a bridge. This issue also caused a malfunction of the cooling system which caused the jeep to overheat while idling or driving at cruising speeds. No warning messages have appeared other than when the jeep begins to overheat. The jeep is available for inspection.

I almost actually died twice on a road trip when i hit uneven pavement on major interstates and had to come to a complete stop in the middle of a major highway with semi trucks swerving all around me. This jeep has the death wobble and I can't get anyone to recreate the issue to get it fixed.

The sun visor at the attachment arm has broken twice now. When you go to move the visor while driving to block the sun which is impacting your vision, you now have a visor attachment break and visor is dangling by the wires in front of your face blocking your view and you get stunned that something has broken. There is no warning at all that is about to break. You have to immediately pull over and see if you can push it back up and get it to stay so you can have an unobstructed view. I search the web and there are many many many reports of this exact issue. The Jeep dealer fixed my visor so I thought I was good. Nope. It broke a second time 1 year later. This is going to be an ongoing potential safety issue if Jeep doesn’t fix the issue. I am concerned that I could wind up in an accident when this occurs.

My 2020 Jeep is on its 3rd clutch recall however this recall is now over half a year old with no resolution in sight. The risk is a catastrophic failure of the powertrain, fire, and death. We cannot sell our cars due to the open recall and we have been given no updates on any solution. I'm not sure how a manufacturer can have cars on the road that may or may not catch fire at any time and have no solution available. I think Jeep should either fix the issue, recall the cars and offer buy backs, or pay for 3rd party clutch replacements and allow us to close the recall once those are installed. I'm hoping NHTSA or someone can force a solution here.

The contact owns a 2020 Jeep Wrangler. The contact stated that there was an abnormal burning odor, and a grinding metal sound coming from the vehicle while depressing the accelerator pedal. The contact also stated that the Auto On/Off warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and provided the contact a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 60,407. VIN tool confirms parts not available.

Vehicle started to get extreme smell of gas fumes, interior and exterior, to the point it would make you nauseous. My vehicle was taken to a dealer where the tech noticed that a fuel pump was leaking and a fuel line behind the engine had a small hole in it and was leaking on the top and was unlikely debris hit it, to get at the line the whole motor has to get dropped. After reading the description of the fuel line/pump issues with the 2020 2.0 L, this seems that it would be related and part of the effected parts.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at undisclosed speeds, the steering wheel failed to respond while attempting to make a left or right turn. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the dealer was notified of the failure and the contact was informed that the failure was a known issue. The vehicle was not diagnosed or repaired. The contact stated that he was concerned for his safety while driving the vehicle. The manufacturer was notified of the failure and the contact was denied the repair due to the vehicle having a Salvage Title. The failure mileage was approximately 30,000.

Got stuck in an isolated place due to Engine Overheat. Found a Water coolant leaked due to loose bolt/screw on water pump inlet. I just learned that it is common to 2018-2020 Jeep Wrangler JLU with 2.0 Engine

While traveling at highway speeds the vehicle will shake violently after driving over pavement imperfections. Most frequently this is the seem between the road and a bridge. Car is stock. The occurrence of this wobble has become more frequent as of recent.

Randomly the check engine light will appear and the dash will display multiple messages about service needed for traction control, stability control, auto start stop disabled, service cruise control etc. Then while driving you will lose power steering and this almost caused my daughter to wreck while trying to finish a turn. Additionally when the messages appear the vehicle will not have the ability to shift so you can not reverse and once it shut off in the middle of the highway blocking traffic and almost caused multiple accidents. The dealership has replaced the battery sensor and said it was fixed. I was told to replace the primary and secondary battery to ensure it was not a battery problem and I did, however the issue still remains. Looked online for others with this issue and there are many with the exact problem. The Jeep will report the transmission temperature and oil temperature incorrectly with the gauge maxed out even if it has sat overnight. Additionally it also says to service the transmission.

I have had to replace 2 steering dampers in my 2020 Jeep Wrangler that has only 24,000 miles. Whenever the vehicle reaches speeds over 50 mph the steering becomes very loose, needing to constantly steer left and right. If there is any change to the road surface such as a bridge, uneven pavement or bump in road, vehicle loses control in steering making the need for you to come to a stop to regain control.

Sun visor fell down into view causing distraction while driving.

The contact owns a 2020 Jeep Wrangler. The contact stated while driving approximately 35 MPH, and at various speeds, the driver's side visor detached and struck the contact on the face. The contact stated that the visor startled her, causing her to swerve the vehicle. The contact stated that the visor on the passenger’s side also detached from the roof anchor point. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the visors needed to be replaced. The vehicle was repaired. The failure reoccurred with both visors. The manufacturer had been informed of the failure. The failure mileage was approximately 46,000.

The contact's partner owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The radio keeps shutting off & resetting . Also the SERV 4WD light won’t turn off after multiple inspections by Jeep dealership technicians.

I was driving home with my 3 kids in the car. Age 13,10,2 We were almost home and my daughter shouted from the back seat… “ there’s a fire .. there’s a fire” my self and my 13 year old son proceeded to look outside the car for a fire. We both kept saying where? My daughter then said “ right there look up” we both looked and the passenger side visor was in flames where it connects to the roof of the jeep. My son tried to blow it out but it sparked up 2 more times before he held the visor up before the fire went out completely. This was absolutely terrifying. I’m so worried my car is going to catch on fire while I am sleeping tonight. Please help

The driver's side sun visor has broken at the attachment point to the frame of the vehicle, causing it to spontaneously swing out of place and obstructing the view of the roadway. There was no excessive force applied to this part, and there are numerous reports of this online from hundreds of other vehicle owners. Obstruction of the driver's view of the road could lead to a fatal accident, especially given that the obstruction can be sudden and without warning. The component has not been inspected since the defect occurred. There are no relevant warning lamps, or messages.

Events leading up to the incident Approx 7:25pm on July 24, 2023 driving up a hill on 71/75 South, he in 6th gear, lost acceleration, downshifted to 5th gear still losing acceleration, smelled an awful burning smell, then heard a clunk sound, clutch fell to the floor. Noticed some smoke, temperature gauge normal. I had enough momentum to pull off to the right shoulder. Turned the car off, called a family member for help @ 7:28pm. About a minute later the smoke became thicker & that's when I exited the vehicle. Called 911 at exactly 7:30pm. Engulfed in flames before I got off the phone with 911. Fire department arrived @ 7:35pm. .First noticed clutch slippage on Sat July 15th, 2023. Appointment was made for July 20, 2023 but they informed me 10min prior to the appointment by text that I couldn't wait on it and they couldn't provide a loaner vehicle

Rear CAmera, the screnn turn blue on i can see nothing in the back.

I was driving my 2020 jeep wrangler and I had a busy intersection and the engine stopped. I tried to restart the engine that did not work. I called AAA for a jump and they sent a technician and it still would not start. I had to have it towed to a local Jeep dealership. Everything electronically was flashing on the dashboard. My hazard lights would work on and off. The wipers started going, and I could not get the Jeep out of the park. After 2 1/2 hours in this busy intersection, the tow truck appeared. The vehicle is in the shop right now, and there was no warnings or messages that appeared.

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 20V124000 (Power Train) and 23V116000 (Power Train) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. VIN tool confirms parts not available.

Hi, my name is [XXX] and I have a 2020 Jeep Wrangler unlimited, I bought this car on July of 2021 and I started to have problems on October of 2022 the car was shaking but it wasn’t that bad, but on Nov of 2022 I was traveling from Phoenix to Nogales AZ driving at approximately 75m/h and the car started to shake really bad I almost lost control of the car it felt like the car was gonna fall apart, I had my daughter with me she’s traumatized she has Down syndrome she doesn’t like getting in the car no more and I don’t blame her, so once I was back to Phoenix I went to the Jeep dealership and they told me it was a problem with the steering wheel and that they have to order the part, I waited close to 3 months and they didn’t have the part, on Feb 20 2023 I had a car accident caused by the death wobble, I was driving on the freeway at approximately 60m/h and on a little bump the car started to wobble really bad that I lost control of it and hit the median cable barriers and damaged the front of the car I got really traumatized and got a ticket that day, I tried to talk with the Jeep company and they said that the car wasn’t cover by the warranty no more. I missed work that day and my car for like 2 months until it was completely fixed, this is a very danger situation people can loose their life with this problem. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I stopped to fill up with gas and when I started my Jeep all my instruments are dead. No speedometer no tachometer no fuel no temp. Everything else works fine. I checked all fuses and they are good. I also replaced my auxiliary battery and still everything is dead.

The contact owns a 2020 Jeep Wrangler. The contact stated while his son was driving approximately 35 MPH, he turned on the air conditioning and the blower filled the cabin with a gasoline odor. The contact stated no warning light was illuminated. The contact stated was made aware of the issue by his son. The contact checked underneath the vehicle and became aware that there was a fuel leak running down the length of the fuel supply line and was dripping on the driveway. The contact had not taken the vehicle to a local dealer; however, the contact called the dealer and was informed there were no available appointments for two months. The vehicle had not been repaired and had not been driven. The contact researched online and related the failure to NHTSA Campaign Number: 21V665000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 32,500.

When driving on the interstate and going highway speeds, my Jeep will begin to wobble profusely and I must immediately get off the road as fast as possible to regain control. "Death wobble". All original factory parts and tires on the vehicle and this happens every time that I get on the highway and go over 55 miles per hour and hit any road defect, whether it be a bump or bridge gap. I have had the alignment checked and it does not help the problem at all. No warning lights or any type of notification other than the steering wheel beginning to shake and lose control of the front steering.

my jeeps (2020 4door wrangler unlimited sport JL) VIN does not come back to any recalls on the NHTSA but it has the old aluminum steering gear part# (P68250506AE) and needs to be replaced by the new part# (68507569AA) and a EHPS software eopdate per TSB 08-003-21 REV. A. some dealers are not honoring the TSB if the VIN does not come back to a recall. this issues causes unsafe steering wander and lead pull left to right. I think the dealers should be notified that there are still jeeps with the aluminum steering gear that does not show up on recalls.

2020 Jeep Rubicon - wife was driving 60 mph on highway, went over a small bump and the steering wheel began shaking violently causing her to lose control. She was able to gain control and get to the side of the road, almost getting hit by several vehicles. She turned the Jeep off and restarted. She began traveling again, going slower this time, and it didn't happen again for about 30 minutes. She again went over a small bump (the dividers in the road where it switches to a bridge) and it began to shake bad again. I read online that this is a known problem. This is not safe. She could have been hit, or she could have hit someone. She is so terrified, she will no longer drive the vehicle.

The contact owns a 2020 Jeep Wrangler. The contact stated that upon entering the vehicle, she noticed that the auto start light was illuminated, and the vehicle failed to start. The contact stated that she noticed that during cold weather the auto start feature failed to operate as designed. The dealer was notified of the failure and the contact was informed that the feature may have drained the battery. The vehicle was taken to an undisclosed dealer where it was diagnosed that the auxiliary and core battery needed to be replaced; however, the contact stated that the auxiliary battery was replaced but the core battery was recharged. The vehicle was repaired. The contact then stated that the auto start light illuminated. The contact was then advised to drive the vehicle for a few weeks to allow the auto start light to reset. The light failed to turn off. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 30,000

Bubble paint appeared on all the car doors including the truck door as well as the engine door and the windshield frame driver corner. I went to south bank dealer in Ottawa and the took pictures many time and they say approved and never call. And then they say they will fix the spots only which is so weird to fix rusted bubbled paint in a new car. They should change all the doors as the metal is already damaged by rust. These cars are expensive and quality and guarantees should be provided for such vehicles. The factory should recall my car for full repaint or change color if needed on new doors and the whole car. You can go on Google and just type bubble paint on Jeep and you will see these cars are treated in the market. The company treated this car like garbage because of the paint reputation on a famous American car. I first reported to the dealer on November 2022 and then Jan or Feb 2023 ( don’t remember) My phone number is 1613-262-6661

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jeep caught fire by passenger visor

After having the steering damper replaced for the death wobble on my 2020 Jeep Wrangler, a week later I was driving my jeep down the road and the vehicle stalled out on me. The auto start/stop light turned on and the car stalled out in the middle of a busy roadway in drive and would not go into park. After getting it into park, several lights turned on my dash, including “service power steering” and “service electronic stability control. My shifter lights all began flashing at once and my windshield wipers began to go while they were turned off. The vehicle would also not go into N and after finally getting it into neutral, we had to hold the emergency neutral pull while steering across 4 lanes of a busy roadway. This is now the second major safety issue (1st is death wobble) i’ve had with my jeep and no recalls have been issued. My car is at 42k miles and a lease, these cars should not be having these issues so early! It has now been at Jeep for a week and they have yet to look at the vehicle and keep giving me the run down of “we haven’t been able to look at your vehicle but it doesn’t look good” Jeeps seem to have major safety issues lately.

The Jeep has had a deadly death wobble. it has been awful to drive Jeep has parts on back order for 6 months. it continues to throw me off the road or into oncoming traffic.

I just purchased my 4th Wrangler last month from a dealership - a 2020 Certified Pre-Owned Unlimited Sport Willys 2.0L with Automatic transmission. Within the first days, I noticed odor of fuel or exhaust that would be more obvious some times than others, and not constantly strong or apparent. At first I thought maybe it was from being in garage at dealer and something on a mat, but then it continued and was more apparent if I had the windows closed and the heat on. Called the dealer two weeks ago and got an appointment to have it checked this past Friday. First I was told I’m probably not used to it if it’s my first “turbo” (which made no sense), then they came back to tell me it’s probably dirty air filters (which they should’ve checked/changed when they inspected it before selling it because it was at 31,200mi). Then they decided to take it for a ride and, lo and behold, they smelled what I have been smelling. They put it back on the lift to look again. Diagnosis: Fuel leak from the connector to the high pressure fuel line. I see there were some JLs with 2.0L manufactured the same year recalled for this, but they insisted mine wasn’t. Search online confirms it’s not included in the recall. I had no luck getting anywhere when I called Jeep customer service either. The dealer wants to charge me my extended warranty deductible when I haven’t even made my first payment on it yet. (According to vehicle records, 3 years for manufacturer warranty was up Nov 2022, and it has less than 32,500mi.) They insisted they keep it while waiting for the part for repair because it’s unsafe to drive, and put me in a rental (which they told me they didn’t have available when I asked for the appointment). I think this is clearly a safety issue consistent with other recalls for this model and should be repaired at no cost to me. Perhaps the initial recall didn’t include all the vehicles it should have.

I was driving on highway Jan 2023 at about 75-80 mph and hit a small road imperfection in the middle lane. The Jeep started shaking uncontrollably. I had to fight to keep the car steady and thought I had blown out a tire. I was able to pull to breakdown lane and slow down and it gradually stopped shaking. The violent shaking and noise scared both me and my daughter who was a passenger. Weeks later I got a notice of a class-action lawsuit regarding this issue and the steering damper. I brought it in for service and they fixed it. However, it was NOT covered by Chrysler so I am stuck with the deductible. Disappointed in this as it was an obvious, known problem that I would consider a safety issue. A quick search of it reveals many complaints, a lawsuit, etc and yet no recourse for me. Do better Chrysler/Jeep

Engine revved at 5000RPM would not switch from 1st gear. Now engine is showing a cylinder misfire which is moving from Cyln. 4 to Cyln 3 and so on.

Front suspension steering damper defect

Safety Risk Heated debris expelled from the transmission bellhousing may come in contact with an ignition source in the vehicle or surrounding area, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. THERE ARE CURRENTLY NO PARTS AVAILABLE TO FIX THIS DANGEROUS SITUATION AND NO INFORMATION WHEN THEY WILL BE AVAILABLE.

Driving approx 35 mph, hit an uneven surface on the road and experienced extreme shaking that transfered to the steering, resulting is loss of ability to steer until vehicle came to a complete stop.

I just purchased the car on Jan 31, 2022 from the jeep dealership (46,000 miles). When driving, it has very loose steering. I can move the wheel left and right and the car stays straight. I was told by the dealer that that was normal. At highway speeds, it is very difficult to maintain a straight direction and I am constantly adjusting the wheel. When holding the wheel center, it drifts left or right. If I hit a bump the car moves. At times if feels like I don't have control of the vehicle. This is not safe to operate on the highway.

I am having a stalling issue when driving down the road. its not a constant issue but will occasionally stall/stop accelerating. you will have to let off the pedal and push down again. it will gain power back right after and be fine. believe it possibly a fuel pump issue or tps problem.

My engine cut off without warning at a very busy intersection. I was stuck in busy traffic. I could not get it restarted or out of park. (I am a resident of Altavista, Va. 24517 This incident occurred in South Boston, Va.,approx. 40-45 miles from where I live.) A South Boston Policeman stopped and a fire dept. employee offered their assistance (and were very helpful). They were almost hit by cars several times from each side. I knew I had to get the vehicle out of the middle of the street, so I asked the policeman to call a local garage to send a rollback (tow truck) to get it out of the street and the dangerous traffic. The local garage was equipped with a machine that showed what was wrong, The final settings had to be made by a Jeep dealer. The garage took it to a Jeep dealer in Henderson, NC. (approx. 44 miles from South Boston, Va). Personal in the service department informed us said that they had know this to happen before. The Jeep has a primary and secondary battery (the stop and go system). I understand that if the primary battery goes dead without warning, the secondary battery tries to pick up the entire electrical load and the smaller battery cannot handle it and it destroys the fuse block. Both batteries and the fuse block had to be replaced. I was without a car for approx. two weeks, and a great deal of expense ($1,391.64). I am now wondering if and when it will happen again.

I was driving my vehicle on the expressway and a dash light with an “A” and a circle came on. My car began to slow down on its own and would not allow me to accelerate. I managed to coast off the expressway to an exit. I immediately smelled gas and my eyes began to burn. I tried to restart my car but it was sputtering. I checked under the hood and the car smelled like strong gas. After this my eyes were burning as if someone sprayed pepper spray in them. I had get assistance to get a tow. I went to a nearby urgent care to get my eyes checked out because after all of this they were blood shot red….I see that some 2020 2.0L Jeeps have a fuel line recall but my recall isn’t showing up. This vehicle should definitely have a recall. I also have issues with my radio saying “overheating” then the volume goes out and the radio shuts off.

While driving at highway speeds we hit a bump in the road and the vehicle started to vibrate excessively in the front end of the vehicle. After slowing to 40 mph the vibration stopped. We weee able to speed up again to highway speeds but hit another bump 10 miles down the road and experienced another vibration/shimmy. This was not the first time.

The contact owns a 2020 Jeep Wrangler. The contact stated that there was a strong fuel odor inside and outside of the vehicle. There was no warning light illuminated. The contact stated that the fuel odor had become stronger over time. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel supply line connector was fractured and leaking fuel. The mechanic related the failure to NHTSA Campaign Number: 21V665000 (Fuel System, Gasoline). The dealer and the manufacturer were notified of the failure and informed the contact the vehicle could not be repaired under the recall as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 84,000.

When driving at 65 mph and hitting uneven pavement the vehicle will begin shaking violently. When slowed to 45 mph it will come out of it. Jeep Dealership suggested replacing steering stabilizer. When part replaced as well as alignment checked twice the vehicle continues to have death wobble.

Driving on the highway, when the roadway changed from paved to a bridge roadway, the vehicle began shaking uncontrollably and i had to hit my brakes and pull off the side of the road. I was going 75mph at the time. The vehicle now shakes uncontrollably when i hit any type of bump and i have to pull over. my front tires start shaking like a broken shopping cart wheel and it looks like they’re about to fall off when looking at the car from outside. I went to jeep and they said the issue is a steering damper issue. based on several online reports, it looks like this is a common issue with jeeps and no recall is being put out

When driving on a highway over 50 miles and you hit uneven road surface or a bump, it shakes terribly to the point you feel you have no control. Does not show any recall but there are a lot of people with the same vehicle and same problem.

I have what they call the "Death Wobble" Jeep will not pay for the issue because I have 36,000 on 2020. I was going 70mph and hit a small bump and it started shaking my steering wheel. I had to stop for the shaking to stop.

On January 2, 2023, at about 4:00 PM I encountered the ‘Death Wobble’ while driving in my 2020 Jeep Wrangler (2-door) VIN: [XXX], purchased from Dave Smith Motors, Kellogg, ID on about 7/17/2020. I was driving North on I-15 about 10 miles South of Nephi, UT. I was traveling in the left lane at Freeway speeds (75-80 mph) when the front of the vehicle commenced to shake violently. My first thought was that both front tires had blown, although I did not observe any obstacles on the wet driving lanes. My second thought was, how do I get out of these mess without causing a major accident on that very busy stretch of Freeway holiday traffic? I, of course, braked and pulled to the left in an attempt to avoid getting rear-ended and immediately encountered snow and ice on the left shoulder and then on the ground adjacent to the Freeway. I managed to get off the Freeway, but continued to fishtail, almost losing control on the snow and ice. Eventually the vehicle ended up in a sideways slide perpendicular to the Freeway with the front of the vehicle aimed at the Freeway and heavy TRAFFIC! At that point I had no control over the vehicle as it continued to slide sideways headed for a huge drainage ditch. Luckily, we stopped before the precipice. I scrambled out of the vehicle as soon as it stopped sliding to see what had happened to the front end of the Jeep. There was no obvious damage, the tires were not flat, and I couldn’t figure out what had happened. I have now received a NOTICE OF PROPOSED CLASS SETTLEMNT, that upon further research informs me that 2020 Jeep Wranglers have a manufacture defect that causes the ‘Death Wobble’ in precisely the conditions that existed with me. “…2020 Jeep Wranglers …have a front suspension steering damper defect that causes the steering wheel and front suspension of the vehicle to shake after contact with a bumpy road surface at highway speed.” I was not aware of the Manufacturer's defect. The JEEP is unsafe!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I am not clear 100 percent but the brand new car (leased) was brought in 3 separate times with electrical issues (towed twice) when it had under 20k miles on it In Jan 2023 when I was driving on a major parkway in NY the electrical system went-my steering locked up and I had to somehow get off road and onto median. I was towed to a gas station in Hempstead I believe then had to pay to town home (I forgot to call keep roadside as my sod was not working ) It is now sitting in ny in my moms driveway -I am due to return the leased card in march so I am still paying for an inoperable car I flew to FL which is where I now live and needed a car so went to Schumaker jeep in Delray I have a new jeep that appears to have failed testing (I found a piece of paper in console (vin for this new car is [XXX]) And the radio console screen and interior lights dim out of nowhere or go completely black even though radio/etc on. I’ve reported to dealers here in FL -to the Chrysler capital corporate and keep corporate phones-have 2 case numbers with no follow up. Went to a keep dealer to have diagnostic testing but looks like that didn’t really happen as I wasn’t given a sheet showing the completed testing. I’m not sure how to resolve my issues and I’m worried I’m again in an unsafe car which seems to be missing safety protections (side view mirror blind spot alerts) my 2020 keep had and def seems to have some electrical issues or has failed battery charging, I don’t know how to get help for either car and am worried I’m driving an unsafe car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Hitting a bump when greater than 50 mph the front end would begin "death wobbling". I would have to slow down and pull over to the side to prevent losing control of vehicle. Took car to shop and had front end alignment and this did not fix problem. We then took the jeep into a specialist shop and they stated that they had not seen this on a non-modified jeep but had heard that the issue was happening. A new steering stabilizer was placed and the problem has been resolved. I was contacted regarding a lawsuit and would like reimbursement for the repairs.

Sun visor broke at the point where it attaches to the roof pillar causing the visor to fall in front of my face and block my vision while driving at highway speed.

2020 Jeep Wrangler under warranty, vehicle is having a violent shake / wobble occurring randomly and often on curves, driving over slight bumps with speeds over 50 mph. numerous occurrences. Brought to dealer and diagnosed from dealer after inspection with steering damper not holding resistance and severely affecting stabilization. Stated this is an identified issue with certain Jeeps and they are very aware and seeing more recent problems brought in and reported . Part for fix IS NOT AVAILABLE at this time from Jeep manufacturer and owner was put on waiting list. Vehicle is dangerous and unstable to drive with no options given at this time. This is a major safety issue for myself the driver and those on the road as when this happens there is NO control of the steering mechanism. It was NOT recommended by the dealer NOR the manufacturer when I contactd JEEP corporate to park the car and not drive.Basically was told to wait and see if a fix is suggested at a later date.

The contact owns a 2020 Jeep Wrangler. The contact stated while driving 50 MPH, the service shifter warning light illuminated. The vehicle was taken to the dealer but no cause for the failure was found. On another occasion while driving 45 MPH, the vehicle lost power steering functionality with the service shifter warning light illuminated. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 35,000.

My 2020 jeep wrangler becomes hard to control when I'm driving on the highway, it seems when I hit a small.bump in the road my steering wheel shakes to the point its hard to keep my jeep under control and remain safely in the lane I'm driving in. I bought my jeep to the dealer on 02/08/23. The results indicated I need a new stabilizer. The dealer stated no current steering parts are available at this time and when I picked up my jeep the invoice stated car may not be safe. The dealer said there are so many issues with wrangler steering issues, parts are not being shipped frequently and when the part comes in (unknown date) they will call me.

Death Wobble yet again. Since September 2022 I have been experiencing unprecedented steering issues with my 2020 Jeep. This issue occurs out of random where it feels like my tires shake independently from each other making a rumbling noises when driving highway speeds. I am sure it has Death Wobble. Today is the lost current incident. When I was safe to be in a stopping point I told a family member about it. This family member told me that this is a big issue that should have a recall. They suggested for me to see for any recalls about it and if not start reporting whenever these death wobbles happen again. I looked and there are no recalls for my vehicle at this time. Vehicle has been reregistered in California and originally from Texas. I have no idea of where it was manufactured information due to this.

The contact owns a 2020 Jeep Wrangler. The contact stated while driving 50 MPH, the vehicle started shaking uncontrollably. There was no warning light illuminated. The vehicle was taken to the dealer, and the contact was made aware that the failure was a known failure; however, there was no recall on the VIN for the failure. The vehicle was taken to an independent mechanic and the contact was informed that the steering gearbox needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 47,000.

Check engine, ABS, Sway Bar lights came on. Service shifter and suspension warnings. Loss of power steering almost caused me to drive off road at 30 MPH.

I was driving on the highway merging on a bridge before entering a tunnel, there was a car in from of me that was rolling slow. My Forward Collision Warning did not go off when the car was in front of me but when the car was about 3-4 car lengths away and was driving away the warning went off and the emergency automatic brake engaged and there was nothing in front of me. I was almost rear ended and could not get my Jeep to move. The automatic brake disengaged and I was then able to drive normally.

I was driving my 2020 Jeep Wrangler Sahara with 34,950 miles on it on the night of 12/13/2022 along I 89 in New Hampshire at a steady 65mph in 6th gear in the far-left lane. Suddenly the tachometer started soaring towards the redline. Before it hit redline, there was an explosion underneath the Jeep. As I looked in the mirror to get to the side of the road, I saw two chunks of glowing hot metal exiting the underside. There were no warning lights or other indication of what was about to happen. I got it safely to the breakdown lane. Someone called in a small brush fire because a fire truck showed up, then a couple of State Police Troopers showed up and helped call a tow truck. It cost $350 for the tow to the nearest dealership and the Uber home. At the dealership I could see a huge crack in the transmission case. From the repair order included, there was damage to the clutch, transmission, starter, flywheel, electrical harness and main seal. I was told the faulty parts were returned to Jeep for inspection. There was a recall on the clutch pressure plate (21V-028) and the "repair" had been completed on my vehicle. The "repair" did not work and people are going to get hurt. Although no one was injured this time, this could have ended very badly if the hot metal shrapnel cut a tire or hit a car behind me. From my little bit of research, this failure is becoming quite common and many people are driving a ticking time bomb.

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the stuck throttle body warning light illuminated. Additionally, the vehicle stalled. The vehicle was taken to a dealer, where it was diagnosed with needing the computer to be re-flashed. The dealer replaced the brake controller and battery; however, the failure recurred, with the vehicle stalling and failing to restart. The vehicle was towed to the residence. The manufacturer was made aware of the failure. The failure mileage was 47,000. VIN tool confirms parts not available.

Driving on highway, 80 miles an hour in Southern Utah, three times I hit a normal bridge / road seam and the Jeep "Death Wobble" occurred. This is a well known thing amongst Jeep owners, but since I was a new owner I had no idea what was going on. After slowing down the wobble stopped. I thought I was going to crash. I am making an appointment with my local Jeep dealer to have it looked at.

We are experiencing the "jeep death wobble" intermittently, usually at speeds 60-70 mph only happens when hitting a bump, it shakes steering wheel violently until finally slowing down to 50-55 mph. Our jeep is all stock, with standard street tires and Never been off-road. Our Jeep has 28,000 miles and is still under warranty, although warranty ending March 2023. We have had it to dealership two times already, they replaced the steering stabilizer with a BDI brand after market stabilizer (experienced death wobble on way home from dealership after this was replaced) they also checked front end alignment which had no issues. They now want to try and change tires, which through my own research do not think this will help. I am now reaching out to another local Jeep Dealership to see if they will check it out.

THE CAR STOPPES EVERY FEW WEEKS AND THE BATTERY NEEDS TO BE JUMPED, I TOOK IT TO GET THE BATTERY CHECKED AND NO ISSUES WITH THE BATTERY ALTERNATOR AND STARTER.

Death wobbles on a stock Jeep nothing at all has been changed on this vehicle. I am unable to take this vehicle anywhere without experiencing death wobbles. Dealership will be replacing the stabilizer, but many Jeep owners are telling me that this is not a fix and more of a band aid for the problem. I am seeing this same complaint over and again in Jeep Facebook groups. The bought this vehicle brand new and do not feel safe. This is extremely concerning on the freeway as well. This happens at around 45 mph 60mph and higher, I have to slow down to a complete stop for it to stop.

Loose steering and unsafe driving mannerisms secondary to poor aluminum steering gear from the factory.

While highway driving, at about 50mph making a very slight curve to the right the steering wheel began to shake violently left and right making nearly impossible to steer the vehicle. This has been called the “death wobble” among many people who have had this happen.

2020 JEEP WRANGLER JL 3.6 CYLINDER IS LOOSING ENGINE COOLANT CAUSING ENGINE TO POTENTIALLY OVERHEAT. MANY FORUMS ARE REPORTING THIS AS A PROBLEM.

Drivers side sun visor fell from hinge and is hanging by electrical cords. Sun visor spontaneously and repetitively smacks driver every time it drops back out of mount. Resulting in an obstruction of drivers field of view when operating vehicle. Tried to make a service appointment with several local dealerships but all advised of this issue not being a recall therefore not knowing of such problem. There are several incidents documented online in forums by other owners of the same sun visor equipment malfunctioning but no address of such issue by manufacturer. Dealerships seem to handle this issue on a case by case basis. However, sometimes the dealerships are replacing the faulty sun visor with the same faulty sun visor assembly and components - recycling the issue again as a quick fix.

The contact owns a 2020 Jeep Wrangler. The contact stated while coming to a stop at a stop sign or red light, the Stop/Start feature failed to function. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that a diesel exhaust component needed to be replaced because of a leak. The vehicle was repaired; however, the failure persisted, and the contact stated that the Stop/Start feature was not displaying as active. The vehicle was then taken back to the dealer, where it was diagnosed that the auxiliary battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 24,000.

At highway speeds, when hitting a bump, the front end vibrates and becomes a unstable. The corrective action is slowing down and the speed limit, in traffic, until the vibration disappears. There's a known factory fix for this issue. The vehicle had the a new or replacement part installed during the summer. The issue appeared resolved until today (2022-11-25) when it occurred twice.

Shifter cables on my 2020 Jeep Wrangler have fallen off FIVE times leaving me unable to shift the car or drive it and it is necessary to pull over or coast over to the side of the road wherever I may be. The inability to shift is accompanied by a terrible burning smell. The dealership has attempted to repair it by putting the cables back on and by replacing the cables with new cables to no avail, the problem continues to occur. My safety and the safety of others is put at risk because the car is not able to function properly and maintain speed. Without warning this can occur and cause an accident on the road or highway. I have filed a Lemon Law complaint with the Jeep manufacturer. The problem has occurred FIVE times 3/29/22, 9/20/22, 10/14/22, 10/17/22, 11/22/22. All five times were without warning.

The jeep wanders down the road, on its own it moves from L to R or R to L. You have had 233 complaints about this model and 153 have been about steering problems. Do you think an investigation is warranted? This is now #154. No satisfaction form dealer. I guess no ones been killed yet so it’s a write off as a one off. This needs to be dealt with. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The vehicle begins to shake violently after hitting a sudden bump in the road causing the vehicle to become uncontrollable. This happens at speeds in excess of 40mph. We asked both the dealer and jeep to look at the issue and they said it was not covered by the warranty and there were no warning light indicators.

One side of the The visor on the drivers side continues to fall out. Seems it’s a compression based design.

Both drivers and passenger side sun visors have fallen off at the hinge with minimal use. Vehicle is under 60k miles and bought new.

I HAD THE REAR DEFROST REPAIRED AT THE JEEP DEALER UNDER THE MANUFACTURER WARRANTY. THE FIRST TIME I USED THE REAR DEFROST IN COLD WEATHER AFTER THE REPAIR THE REAR WINDOW EXPLODED WHILE DRIVING ON THE FREEWAY. EXTREMELY LOUD EXPLOSION AND GLASS WAS EVERWHERE IN THE REAR SEAT AND BEHIND THE REAR SEATS. NOBODY WAS IN THE BACK SEAT THERFORE NO INJURIES.

The Jeep steering system allows it to wander down the road with occasional slight lock. On the highway it will move to the left and right and you need to continuously correct its path. While passing a large truck on the highway the wind can cause you to move several feet to the left. Sometimes there is a feel like the steering locks. When parked in the driveway the steering wheel moves 2.5” to 3” before the front wheel move It has not been inspected but will be today by a dealer. I was told by the sales dealership (a different one) that this was normal. There are no warning lights Yes the jeep can be inspected anytime

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undetermined speed, the vehicle stalled. While using the Stop/Start feature, the vehicle stalled while in drive. The vehicle was restarted. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the local dealer, who informed her that the battery would have potentially exploded if she had continued to drive the vehicle. The mechanic noticed that the battery was smoking. The vehicle was diagnosed and the contact was informed that the batteries needed to be replaced. The vehicle was not repaired. The manufacturer was notified about the failure but no additional assistance was provided. The failure mileage was approximately 45,000.

Both of the sun visors became loose and the driver side in particular will dangle down in front of windshield, blocking vision. This is a common defect on Wrangler JL/Gladiators that is the result of a design flaw in the retaining mechanism. This can happen without notice and while driving at any speed. For me it happened on interstate that the visor fell down, blocking my view.

The contact’s daughter owned a 2020 Jeep Wrangler. The contact stated that while his daughter was driving at an unknown speed, another vehicle crashed into the front passenger’s side of the vehicle and another vehicle crashed into the front driver’s side of the vehicle, causing the vehicle to roll three times. The contact stated that the air bags failed to deploy. As a result of the air bag’s failure to perform as needed, the passenger sustained injuries to the chest and head, and also had a seizure. The contact’s daughter sustained an injury to the head and punctured lungs. Medical attention was required. A police report was filed. The vehicle was towed to a tow yard and deemed a total loss by the insurance company. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 15,000.

After stopping my Jeep on September 27th smoke was coming out of the engine immediately. There had been no warning lights on the dash or any smells from the engine. I got out and tried to open the hood and the engine was already fully engulfed in fire. Our Jeep had never had any engine trouble or been into the dealership except to have the oil changed. Upon doing my own investigation I have seen many of these fires. Something is definitely wrong with this engine. I could have lost my life.

I have had issues with the Steering Damper (?)/"Death Wobble" for months. I took it in to get fixed in Dec. 2021 and was told they couldn't replicate the problem to fix it. It happened twice the following day. It has been getting progressively worse causing uncontrollable steering and the jeep swaying all over the road. I've had to pull over, slow down or break just to prevent the Jeep from going off the road in an uncontrolled manner. I have now made a 2nd appt. to get this fixed.

While driving on the freeway at 75mph in 2wd the rear axle locker comes on by itself. You will press the button to disengage it and it will just blink. Sometimes it will release, but will turn back on by itself. This is not safe and left my vehicle in a compromising condition.

I had been driving my car off and on throughout the day without incidence. I stopped by the the grocery store and went in for a very short amount of time. I came out and cranked my car, it cranked as normal. I drove out of the parking lot into traffic and the car just started going haywire then shut off. Lights were flashing inside the car, the dash lights kept coming on and off, the wipers were moving even though they had not been on previously. I turned on my hazard lights and they would only illuminate in the front of the vehicle, but also intermittently. I had no means of warning other drivers, this occurred after dark. The car would not go into neutral so it could be pushed from the roadway. There were no warning lights to let me know anything was wrong. I had no indicators prior to this occurrence and was left completely stranded in traffic in the dark. I was told by the auto shop it was towed to that the issue was the auxiliary battery. This battery was causing a drain on the main battery and therefore shut down.

My driver's side sun visor does not stay in place while driving and pops out of its holder, even if the visor is folded up out of the way and not being used. When the visor pops out of place, it hangs by the wires for visor mirror lighting. I purchased my vehicle new Feb 2020, and my vehicle currently only has about 10,500 miles. The visor began popping out of place around April/May 2022. The visor popping out of place is dangerous because 1) it happens WHILE driving, especially over rough roads, and this obscures my view of the road (!!!), 2) it has happened multiple times, unpredictably, and 3) I cannot use the visor to block out bright light while driving because it falls out if I fold down the visor, which makes it difficult to drive comfortably around sunrise or sunset. On August 15th, 2022 went to the dealer where I purchased the vehicle (Autonation Jeep Bellevue in Washington state) to get this problem looked at as my vehicle is still under warranty. The service center confirmed the problem, as mentioned in the invoice, and they mentioned they would have to replace the entire sun visor assembly. However, I have not heard back from the dealer concerning replacement as likely the parts are on back order. The pictures I provided are for the visor popped out showing the visor popped out of place when it was supposed to be in the folded up, out of the way position, and the folded down position as well as the hinge that seems to pop out of place. According to different forums of owners of Wrangler JL like mine, visors popping out of place are frequent problems, and replacing the visor with the same visor assembly only temporarily fixes the problem because replacement does nothing about the bad design that leads to the visor falling out of place.

I was driving during the night and suddenly the driver sun visor fell apart I was driving on the freeway the windshield on jeeps is little plus the visor on the way was kind of dangerous I had to hold it whit my hand to be able to make it home now I'm just wondering if the dealer is going to cover the repair costs and put something better on place it really is a safety issue that needs to be fixed some how

Clutch pedal intermittently sticks when pressed to the floor. If you press and hold the clutch to the floor and release it slowly you can feel it bind up. 3 things normally happen. #1. It will stick to the floor #2. It will stick for a short time and as you raise your foot, the pedal will hit the bottom of your foot, jerking the jeep forward. #3 it does release as normal. I have taken the Jeep to the dealer last year 8/21 and they couldn't replicate the issue. However they reported a leaky hose that they replaced. I couldn't identify any hoses that were newly replaced. It has gotten progressively worse and now I can replicate the issue after a few attempts. When at a complete stop pointing uphill there is a risk of rolling back into another vehicle if the clutch doesnt engage. Transitioning from a complete stop to moving forward is not very smooth if the clutch pops up on its own. Sometimes it ends up in the engine stopping and having to restart the vehicle. The Jeep is available for inspection. I have tried to schedule another repair but waiting for a response from the Dealer. The Jeep has other recalls for the clutch and I believe all recalls have been applied to the vehicle. I have an email that I sent to the dealer with photos that I sent to the dealer when I first noticed this issue. I can also try to find the invoice from last year.

My vehicle is still at the Jeep dealership service center being repaired, but so far, the reported issue includes a "shorted" fuse block. As I was driving the vehicle, I was approaching a red light when my vehicle abruptly halted. The cars behind & near me were forced to go around to avoid hitting my vehicle. The dashboard initially flashed the message "safety mode" or something similar, the check engine light came on, the brakes locked, & the power steering & windows ceased to function. While I waited for the police, I tried to restart the vehicle many times, in hopes of getting it into neutral and/or getting it off of the roadway - nothing worked. The vehicle then began to flash the message "Service Electronic Stability Control." The DOTD serviceman & the tow truck driver were unable to get the vehicle into neutral manually, so it had to be dragged using chains. Once the vehicle was towed to the Jeep dealership (Covington, LA), I was first told that the battery had a voltage of 0. After replacing the battery, I was told that the fuse block was shorted. The representative explained the fuse block's purpose, & further explained that because mine shorted, the battery was unable to communicate with the rest of the vehicle, like the alternator & the PCM, on how much voltage was coming out of the system - i.e., since my computer shorted, the vehicle did not know that the battery was dead. Thus, when the battery killed abruptly while driving, the vehicle basically panicked & went into “safe mode” (limp mode) & locked up the entire machine. I asked repeatedly how this happens and how it can be avoided in the future, and while dancing around many indirect answers, the rep stated that my fuse block in this instance basically caused a complete electronic failure of the vehicle. I am an attorney & I have spoken with experts who suggest that this issue should be investigated. It is a serious hazard & a defect for one glitched part to kill the entire machine while driving.

Steering wheel locked while attempting a right turn. This resulted in an accident when vehicle would not turn. After cutting off vehicle and restarting, steering appeared normal.

The contact owns a 2020 Jeep Wrangler. The contact stated the front driver’s and passenger’s side sun visors would fall independently. The contact stated the sun visors were to remain upright. The contact took the vehicle to the local dealer and was informed that the sun visors needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 37,660. The consumer stated after reaching out to the dealer with no success, Stellantis was able to reach the dealer and both visors were replaced on 08/31/22.

Engine surges forward when coming to a stop (brakes applied) or when at a complete stop and the engine is in drive.this happened in Aug 2020 with 5000 miles on Odometer, and again in June 2022 with 26000 miles.

Sun visor - While driving on the interstate, the sun visor detached from the attachment point and obstructed my vision. I pushed the shaft back up and wedged it to get home. I will take it to the dealership to have the sun visor replaced.

I experience extreme shaking of the steering wheel when traveling in the freeway and hitting a small imperfection on the road causing the care to shake and the steering wheel to vibrate violently to the point i have slow down abruptly from 70MPH to under 50MPH. Took the Jeep to have it check after a day the dealer was not able to reproduce the issue, advised them of the speed that it happens at and are not willing to work on it. They are asking me to pick the car up. No warning prior to issue happening, you can be driving smoothly down the road up to 80MPH once the imperfection in the road is hit the car starts vibrating/shaking.

There is a large amount of steering wandering while driving at slow and faster speeds. There is a significant amount of “play” in the steering wheel while driving. I have to constantly correct the wheel while driving to stay in my lane. This is a very dangerous issue for me.

The contact owns a 2020 Jeep Wrangler. The contact stated while driving approximately 60-70 MPH, the vehicle experienced a death wobble. The vehicle was taken to the dealer, and the dealer tightened the three bolts on the front end; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,500.

Drivers side visor fell from mount and dangled by wires in front of me while driving. I needed to hold the visor with my left hand while steering with the right until I could come to a safe stop. Not ideal when the sun is in shining into my eyes. I was able to jam the visor back in but it will fall out if I move it too much, so I dont use it. The dealer said they had never heard of it and wants me to leave it with them but that is very inconvenient and I dont expect them to fix it under warranty. The internet has many accounts of this happening and DIY modifications to fix it.

After one year of owning the Jeep Wrangler 2020 the steering wheel would lock up while driving. This not only puts me at risk but others also. After multiple times of this happening I have dodged multiple accidents and collisions with other cars and thankfully avoiding death. When the steering wheel locks & this happens I am not able to turn the wheel at all. We have attempted to get this car repaired by our dealership over 5 times, we are now in the process of the lemon law and FCA completely does not care. they are continuously brushing us off and dragging this whole process out. I have explained how dangerous this problem is and no one contacts us back. we have sent multiple emails and called and left voicemails and no one responds. FCA keeps asking for paperwork we have sent multiple times. This jeep wrangler is a death trap and I refuse to drive it. We are making payments every month and cannot enjoy the car. we have not even missed one payment and this is how we get treated. I will not recommend jeeps products to anyone. I don't think I will ever buy a jeep product again. I am putting this out there so no one else will be put in this miserable position or put their life In danger dealing with jeeps awful products. this needs to be addressed before someone dies.

I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start working. The vehicle has been brought to the dealership 4 times now with the same problem. They have not yet been able to permanently correct the issue. At most, I have gone 50 mile until the issue comes back. The warning messages will "ding" and appear on screen and the steering wheel will prevent driving any other way than straight forward. There were no other symptoms in the car, the car has been serviced regularly and on schedule by the dealership, and has approx 32K miles at this time. I have been researching the issue in different forums, and it appears that this has been reported as an issue since 2018. Unfortunately, I have yet to see a solution posted on the matter.

RECEIVED FCA NOTICE FOR EMISSIONS RECALL Y68 ON MY JEEP WRANGLER. WHY DOES THIS NOT SHOW UP ON YOUR WEBSITE?? CODE IS LW142704 FOR PCM SOFTWARE UPDATE - Y68

MY HUSBAND AND I HAVE HAD 4 INCIDENTS OF SHAKING OF THIS VEHICLE AFTER TURNING SLIGHTLY WHEN HITTING A BUMP IN THE ROAD WHETHER TRAVELING 45 OR 65 MILES PER HOUR. INITIALLY WHEN LEASED HAD SOME STEERING ISSUES WHICH WE ATTRIBUTED TO TIRE PRESSURE. 1ST INCIDENT OCCURRED 11/20 SENT TO GARAGE AND HAD A STEERING ADJUSTMENT DUE TO RECALL. IN MARCH OF THIS YEAR TWO OTHER INCIDENTS. COMPLAINTS HAVE BEEN SENT TO THE COMPANY, A CASE MANAGER ASSIGNED. CURRENTLY IN THE GARAGE, THE DIAGNOSTIC WAS NEGATIVE AND THE CAR HAD TO BE BROKEN DOWN AND A NEW STABILIZER APPLIED. DID NOT WORK ACCORDING TO TECH, SHAKING WAS WORSE. I AM WAITING TO HEAR FROM CM NO VERBAL CONTACT AT ALL. THE CAR IS UNSAFE. I AM NOT SURE IF ANYONE HAS REPORTED HOWEVER ON LINE REPORTS ON ELECTRONIC MEDIA ARE NUMEROUS. I FEEL IT NEEDS TO BE INVESTIGATED DUE TO THE LAST INCIDENT ON A 4 LANE ROAD PASSING A TRUCK WAS SCARY. I DO THINK DEATH SHOULD BE A REASON AND I THINK IT IS SAD TO HAVE TO CONTACT AN ATTORNEY TO DRIVE SAFETY. LET ME KNOW IF YOU NEED FURTHER DETAILS.

When you try to accelerate on to highway or try to accelerate to change lanes the engine losses power or the power shuts down. Trying to pass and losing power I had to return to my previous lane and forced several vehicles to slam on their brakes in my previous lane so I could return. Loosing power trying to enter the passing lane forced the vehicle to slam on their brakes that I had just merged into. On another 2 other occasions vehicle looses power when trying to merge onto freeway. First occasion I was able to pull off to shoulder to avoid flowing traffic. Second incident there was no shoulder when merging onto freeway. Semi truck changed lanes to avoid my vehicle because I could not accelerate to speed. These incidents seem to happen with altitude and freeway driving speeds. There are no engine codes showing. This recent incident happened in the Shasta pass area.

The contact owns a 2020 Jeep Wrangler. The contact stated that the wife was driving the vehicle at 20 MPH when the vehicle's rear-wheel lock activated without any warning. The vehicle was driven home. The vehicle has not been repaired but the dealer was notified. The manufacturer was notified of the failure. The failure mileage was 24994.

Fuel line ruptured above fuel tank causing diesel fuel to pour out while driving. Driver was unaware of the issue. Rear of vehicle and spare tire were covered In diesel fuel. No impact caused this issue and could have caused a fire.

The rear camera/head unit freezes with an image of what was behind the vehicle when placed in reverse. This recently caused an issue where a group of people walked behind my Jeep while pulling out. Both myself and the group were fortunate enough that I caught one of the people walking behind my Jeep and stopped before backing into them with the backup camera still showing a clear path. This issue has been documented with Jeep and was serviced November of 2021. They replaced the unit but after a few months the new head unit started crashing and I am still having this intermittent issue where the screen shows a static image for the rear view upon placing the Jeep in reverse. No warning lamps or messages are shown. Eventually the watchdog timer times out after about a minute and the system reboots. The head unit will also crash randomly at other times while driving but this is the only instance it puts safety at risk. I would estimate it occurs 2-5% of the time I back out. Before I took the Jeep in for service I documented, in detail, each time the unit crashed and gave it to the service tech, I will send it to you as well when I locate the file. I also attached links to video showing a 2 examples at various different times this occurred, including an instance today. https://photos.app.goo.gl/pvrpoP44CjFHHfvN6 https://photos.app.goo.gl/ALu3dAw6Sarz3jzJ6

Our jeep has smelled of gas since our first week. We were told is was normal, when the tank is just filled or nearly empty, However It happpens all the time and I see that 14,000 2020 jeep wranglers were recalled. Not mine as I guess I have the larger engine. We do not smell it when the windows are up, but in good weather with windows down or top off, is it extremely disconcerting at stop lights. And we cannot park in a garage to be safe,

Steering is very loose. Large dead and makes it nearly impossible to maintain straight line in lane above 50 mph. Constant micro adjustments whenever vehicle is in motion. Jeep says nothing wrong. Something is very wrong! Recall is needed for this steering safety issue.

The contact owns a 2020 Jeep Wrangler. The contact stated while driving 75-80 MPH, the temperature gauge indicated “HOT” indicating that the engine was overheating. The contact pulled over to the emergency lane and looked up possible causes for the failure in the Owner’s Manual. The Owners Manuel instructed the contact to turn off the vehicle and wind the windows down which she performed. The Owner’s manual also suggested waiting for 15 minutes before restarting the vehicle. The contact performed the functions as instructed and started the vehicle and proceeded to drive however, the failure recurred. The contact stated that there was smoke coming from the engine and the vehicle lost all of the electronic functions. The brake and steering were the only functions that the contact was able to control. The contact engaged the hazard light and pulled over. The contact lifted the hood, rolled the windows down, and waited for the vehicle to cool down. The vehicle was towed to the local dealer where it was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified and informed about a refund on towing. The approximate failure mileage was 30,791.

Driving on I-35 North (Texas) in the morning requires driving directly into the sun rise. I utilize my sun visor daily in order to maintain a safe view of the road, where people are frequently driving over 80 miles per hour. One morning on the way to work, I put my sun visor down so that I could see past the sun glare on my windshield. The sun visor then fell from its open position as I went over a bump in the road. At this point, the visor was hanging several inches lower than it normally does, almost completely obscuring my view of the road. The visor was not able to fall completely, because it was attached to the top of the car via electrical wiring. If it had fallen completely, I would have been in a much safer position. I needed to pull over ASAP but was unable to do so due to the construction on the highway and therefore had to hold the visor up with one hand while driving with the other until I could find a safe place to stop. The visor is still in the same state as it was when it initially failed. I have had to tape it up and am therefore unable to use it at all. There is no replacement part for the failed piece of plastic within the visor's housing. It requires replacement of the entire assembly, and that will contain the same part that failed in the first place. This seems to be a fairly common problem and has been discussed at length online, including at this website: https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/

I was driving down freeway and all power cut out, pulled over and power came back on. A week later my service 4x4 light came on. I tried to put in 4wd and it got stuck, would not go into 4wd. I had to use excessive force to push stick back to 2wd. I called local dealership to set up an appoint. Service advisor told me he already knew what was wrong with it and that I would have to pay out of pocket because its not being covered by Chryler warranty regardless of mileage and with in warranty timeframe. He said it is a "common problem" because these vehicles have soybased wiring and attracts rodents. Took my vehicle in thinking that he must be wrong, but the technician identified that my wiring is damaged. The dealership refused to submit the claim to Chrysler corp nor would they put down their statement about the "soy based wiring" when I raised legal issues, they refused to work on my vehicle even if I paid as they stated" they dont want the publicity". I was never informed on purchase that the vehicle i purchased had this safety issue. Work order states damage but eludes specific cause on invoice, no repairs were done, service 4wd light still on, I only have 2wd, all dealerships in area are owned by same group who sold me this vehicle and no appoints for 1 to 2 months available.

While driving down the highway, hit a pothole, and the vehicle started to shake very violently. Was unable to control the vehicle and crashed against the guardrail causing damage to the vehicle. This happened on January 22, 2022, in San Antonio, Texas.

Windshield cracked in cold with defroster on from top of windshield down between steering wheel and rear view mirror. Upon research this is a common problem in the cold and could cause visibility issues in cold weather states.

I have a 2020 JL Rubicon with manual transmission and 15,970 miles on the vehicle. I have taken it into my local dealer twice for clutch recall issues, the latest in November 2021. 3 weeks later my clutch failed in the middle of a 5 lane highway; there was a terrible grinding noise and a burning smell and the vehicle came to a halt within 30 seconds. I was extremely lucky to be able to get over to the shoulder before it died in the middle of the highway. I had the vehicle towed to the nearest dealer and they say the clutch failed due to user error and I need to pay $4500 for repair. I opened a case and it was summarily closed one day later, with FCA providing the same user error answer based on the notes from the dealership. The issue with the manual transmission in this model is well known, as any search of Jeep forums will tell you, and FCA has consistently denied any responsibility.

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 21V665000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

a safety issue that has been termed the Jeep "death wobble" has occurred numerous times over the past 6 months . When a bump or pothole is confronted , there is a violent shaking of the steering wheel and front end and it takes anywhere from 5-15 seconds to resume control of the vehicle . This usually occurs at a speed of 55-65 miles per hour . control of the vehicle is virtually impossible when this occurs and only resumes stability when speed of the vehicle declines. Three repairs have been attempted to correct the issue , with genuine Chrysler parts used , but to no avail. This safety issue and dangerous condition has been documented with Chrysler since 2010 and there are 2 class action lawsuits still in place vs. Chrysler, the most recent being one regarding 2018-2020 jeep wranglers , filed in California.

Driving on the interstate with cruise control set at 79 mph (dash has digital indicator of cruise control speed, as well) and the vehicle kept accelerating upwards of 90 mph without touching the buttons or gas. Then speed would drop/deceleration would occur intermittently going down as much as 9 mph before I stopped cruise control. I had to pull the vehicle off the interstate, turn it off and back on to enable cruise control to safely function again.

Southbound on I75 in Tipp City, Ohio it was windy 15 -20 mph. Driving in right lane, experienced a burst of wind which placed me into the middle lane, fortunately no vehicle occupied this immediate lane. Vehicles forward of me showed no signs of being effected by the wind, very fortunate no one had been beside me. This is not the first time similar loss of control has happened, I’m almost afraid to drive this Jeep on highways at this point. In-town, Jeep needs constant input to keep in lane, wanders constantly.

When driving at below freezing temperatures at night during snow storms, snow/ice will accumulate on and completely cover the headlight lenses rendering the headlights unusable. This is a problem primarily for vehicles with LED headlights. The problem happens on both the primary headlights and the fog lights

While driving at highway speed into sun glare, the driver’s side sunvisor spontaneously detached from the support arm, fell down , and obstructed my view causing me to take emergency action to regain full traffic / road vision. I safely pulled to side of the road. No collisions or injury occurred but this could have easily resulted in a crash. Further inspection showed the plastic snapped allowing the visor arm to detach from its mount on the windshield frame causing it to fall into field of view. Unquestionably a safety concern and a design flaw.

I was driving down the interstate and the sun visor fell and obstructed my view. I had to manipulate it back to the clip to get it to stay out of my way, all while driving at high speeds and in traffic. Doing an online search I see where the visor is defective in many of these vehicles. Luckily I wasn't involved in an accident, but the potential was there as the visor broke and dangled in my view of the road at Interstate speeds. I found this image and mine looks the same. https://www.jlwranglerforums.com/forum/attachments/20190914_175938-jpg.228307/

Violent shaking (Jeep Death Wobble) when vehicle is going 45+MPH and hits uneven uneven, rough road. A little bump will result in the front wheels and whole steering column to uncontrollably shake and can only be stopped by coming to a stop.

There is fuel smell inside and outside of vehicle as fuel is leaking. it's getting worse day by day putting myself & passengers at risk and vehicle catching fire. I've shown it to the dealer but they have not done anything about it as yet for the past 2 months.

As I moved the passenger seat forward to allow access to the backseat I heard plastic break. The seat will not go back in it's up right and locked position. The seat could move freely forward when breaking and backwards when accelerating. The vehicle is under warranty and I took it to the dealership and they told me they have to order the seat bracket in order to fix it and that would take 4 to 5 weeks at the earliest. This vehicle is unsafe to drive in this condition and others should be warned of these defective plastic parts used in the seat. I cannot utilize my vehicle to transport anybody because of it being a safety risk to any passenger as well as myself do to the seat not being able to perform accurate side airbag protection. This same problem has been reported by other people on Jeep Forms. I just spoke to Jeep Parts manager to find out when my part will be available and she said there is a backlog of over 85 customers with Jeeps with the identical problem and the parts are not currently available so this is NOT an isolated issue and IS NOT BEING REMEDIED QUICKLY TO PRECLUDE A SERIOUS INJURY.

*Radio, navigation / all sound loss (intermittently) *Radio freezes as well as display (intermittently) *Blind spot warning - beeps at inappropriate times for example when 2 lanes turn left it beeps making you think you are going to hit someone *Back-up Camera - freezes on screen and/or turns black *climate control - does not remain on the setting you put it on *bluetooth - randomly begins to play something when it should not *vehicle is turned off, door closed and locked, but radio will remain on and continue to play in vehicle. All of these things cause immense distraction and pose great danger to a driver as well as other drivers on the road. This vehicle had a little over 4,000 miles on it when I purchased it. Purchased dec 2020 and Uconnect replaced by dealer early 2021. The same issues are occurring with the replacement system. Took jeep in today, on 10/4/2021 and they say they have ordered another Uconnect system however, I doubt it will fix these issues. Very disappointed in this vehicle for it to be such an expensive purchase.

On 7-13-21 rear defroster for the jeep wrangler sport hardtop rear windshield was repaired at Larry H. Miller chrysler/jeep/dodge at 8528 Lomas blvd ne, Albuquerque NM 87110. On 10-1-21, I used the rear defroster for the first time since repaired. 5 minutes into my commute to work, rear windshield shattered while driving. Luckily it did not cause an accident. I could smell something burning and remaining glass was hot to the touch. There were no pedestrians or vehicles nearby. There were no signs of any external projectile causing the shattered glass. Took to dealership where they refused to cover under warranty and would not admit that the defroster was responsible. In fact, they say it is impossible the defroster could cause that. Checking online, it appears that it is not only possible, but pretty common. I believe fiat/chrysler is intentionally trying to cover up this problem. Luckily there was no accident and no one was hurt in this instance.

The sun visor broke and fell down blocking my visibility which almost resulted in an accident. The part has been on order through my local dealer, Milosch Jeep, for over a month. This is my second jeep that this has happened to.

The Jeep wanders across the road when on the highway. It is extremely susceptible to road dips, lines, and other highway like surface deviations. The Jeep will be pulled rather violently from side to side when large trucks pass by. The issue is the steering will not easily correct the direction of the Jeep as it has a large dead spot (2 inches) in the middle of the steering circle. This is my 3rd Jeep and 4th solid axle automobile and I have never had this experience with any of the other autos I have owned.

Vehicle was taken to a local repair shop after hearing an occasional clicking sound on the front passenger side. After inspection the mechanic determined the weld connecting the control arm to the chassis had failed. If the pieces had completely separated at a high enough speed, serious injury could have resulted.

Same problem as other Jeeps. Seems like any time driving over 50mph and hit some type of bump/hole, big or small, my steering wheel shakes violently. All 3 times this has happen, I had to exit to the emergency lane/reduce speed below 15mph in order to get the Jeep back under control. I tool Jeep in and all they did was align the front end. Since then, the problem is still occurring. The Jeep is back at the dealership now. It has less than 11500 miles since I bought it in 09/2020. I see there was a recall of this type of vehicle, but mind was not included. The problem seems to include my Jeep which was not in the recall. I am hoping something can be done to correct the problem since it is still on going and the dealership can not fix it.

Vehicle is always in need of correction while driving at higher speeds, will not stay in lane. Excessive play in steering wheel. Steering wheel will not return to center after turns. I have had this in the shop on numerous occasions for a fix, and no fix to this day.

I bought this 2020 Wrangler Unlimited Rubicon as a factory order, assembled in August 2019, delivered in September 2019. Since I got it, it has had incredibly loose steering. I was assured by the dealer this was standard. I previously owned a 2016 Jeep Wrangler (previous generation) that did not have the same looseness in steering. At my dealer's recommendation, I purchased and had them install a new steering stabilizer ($250) and upgraded control arms ($400). This helped the handling of the vehicle but did not improve the steering. I recently had the TSB 08-074-20 performed which replaced the steering gear box. It did not improve the steering at all and it continues to be loose. I can turn the steering wheel from 10 oclock to 2oclock and the wheels do not turn at all. This makes it incredibly difficult to drive, especially at high speed. I do not feel safe driving this vehicle above 55mph, especially around curves on the highway.

While driving at around 30mph on a winding hill the steering locked forcing a crash into a guard rail.

This started in May. The rear locker light came on by it self while driving, and at one point, service locker light was also lit up. I wanted to make the appointment but the light went out so I continued driving. In June, It came back on so I made an appointment with the dealer who was not able to get me in. The dealer kept the car for almost 2 weeks, changed a part and sent me home. As I was driving home from the dealership, the light came back on. If the axle is locked at a high speed(which is for off road, low speed only) this could potentially damage the rear axle differential and have catastrophic failure, which could lead to a crash. This issue is occuring at random.

driver side sun visor, moving from the frontal position to the side position fell out and jammed between the brake and the gas petal. Falling out caused me to swerve and i was unable to apply the brake.

When in the automatic shut off mode, the car will lurch forward forcefully when trying to park. The vehicle will jump the cement parking barriers and can cause the vehicle to hit what is beyond the barrier, such as the wall of the building beyond the barrier.

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact they do not know when the parts would be available. The contact had not experienced a failure. Vin tool confirms parts not available.

A bunch of lights started to pop on my dashboard and said things like Service Airbag System, Service Shifter, Traction Control On while I was driving on a busy road. My steering wheel was also locked so I was unable to turn left or right. Thankfully, I was on the right side of the road so I was somehow able to get on the side of the road and pull over. When I put my car on park, the car would start jerking forward. I turned my car on and off and it was still doing the same thing. I turned it off again and after about 15 minutes, my steering wheel was unlocked. I took my car to the dealership and had them take a look at it. A few days later, they "fixed" it and told me it was a battery issue and that it was resolved. Two days later, the exact same thing happened AGAIN while I was on a 1 way street. It was INCREDIBLY dangerous, because it happened right before I had to go up an S curve. It was in the middle of a storm and there were a lot of cars going the other way and a lot of cars behind me. I turned on my hazard lights and had to go up the curve very slowly and there was somewhere I could turn right. Since my steering wheel was locked, I wasn't able to turn onto the street and ended up in a patch of grass. My car is currently at the dealership again. They told me it was a wiring issue and they are going to keep it and test drive it a few times.

We began to notice a strong smell of gas in and around the vehicle, which was not normal or present for the first year of ownership. Knowing that this was not 'normal' we scheduled a service appointment with the dealership. Upon inspection, it was found that the gas line was leaking due to rubbing on a component. The resolution was the dealer replacing the line, rerouting, and verifying the repair. It should be noted that: 1. The vehicle is stock & has not been modified 2. Despite the strong smell of gas, there were not any warning messages/check engine lights, performance issues, etc. that would otherwise signal an issue

The AutoPark sensors, ( Park Collision Warning), in my 2020 Jeep Wrangler randomly triggers and engages AutoPark. The false triggers randomly occur when the vehicle is in reverse. The condition occurs at very low speed after the brake is touched. The false triggers occur during daylight or night conditions. Once AutoPark is engaged the vehicle will not move. The engine must be turned off and sometimes the AutoPark switch must be turned off before the vehicle will move. There is usually no object within 15 feet of my vehicle to trigger the autopark sensors. I videotaped some of the occurrences using my cell phone. The Jeep service department is not able to diagnose the problem. In addition, the false triggers are not creating system log entries to prove the event occurred. Jeep service department will not use my videos as evidence the event happened. Jeep Service will not escalate the problem unless their service department can recreate the condition. My video is 200MB, exceeds your upload limits.

On 4 occassions two while being towed behind our RV the Jeep started jumping violently. Looked on the camera and felt like we were driving over big boulders but there were none. Thankfully we were going slow enough to stop without having an accident. On all four times it did not come back when we were going again. We are terrified of driving it and more so of towing it. Dealer found nothing wrong... We don't understand.

Seat folding mechanism is a single wire attached to a plastic lever. This has failed on both front seats at different times leading to the seats getting pushed into full forward tilt which is a potentially deadly failure.

Steering has become increasingly problematic. Excessive play in the steering wheel and feels dangerous to drive in some conditions.

The infotainment screen will freeze when the backup camera is active. May lead to an accident since the screen may give impression you are clear but it is actually frozen.

THE FRONT WINDOW DEFROSTER ONLY BLOWS AIR ONTO THE WINDSHIELD IN MIDDLE AND MOST OF THE PASSENGER SIDE. I GET NO AIR FLOW TO DRIVER SIDE. I TOOK IT INTO THE DEALER AND THEY CHECKED 3 OTHERS ON THEIR LOT AND THEY HAD THE SAME PROBLEM.

THE NEUTRAL AUTOMATIC START/OFF SWITCH WAS ACTIVATED AS I WAS STOPPED AT A RED LIGHT. VEHICLE SUDDENLY TURNED OFF AND JERKED AS I WAS PROCEEDING TO GO ON A GREEN LIGHT AND VEHICLE DID NOT WANT TO TURN BACK ON UNTIL 20 MIN LATER.

SUN VISOR ATTACH PIVOT POINT BROKE. PASSENGER SIDE IN OCTOBER AND THE DRIVERS SIDE 0N 03/29/2021. THIS IS SOMETHING THAT WILL HAPPEN OVER AND OVER AGAIN. VERY BAD DESIGN. IT HAPPENED WHEN I WAS DRIVING INTO THE SUN AND I LOWERED MY VISOR AND THEN THE PLASTIC SHAFT BROKE.

I HAVE TAKEN MY JEEP WRANGLER RUBICON JLU INTO THE DEALERSHIP 3 TIMES FOR LOOSE STEERING AT 7,507 MILES. THE TSB PART NUMBER 08-074-20 WAS ORDERED AND TOOK OVER A MONTH TO COME IN. ONCE COMPLETED THE STEERING DID FEEL BETTER FOR 2,000 MILES AND THEN BECAME VERY LOOSE AGAIN. IT'S VERY UNCOMFORTABLE TO DRIVE SPEEDS OVER 45MPH. I HAVE TAKEN IT BACK TO THE DEALER WITH THE SAME COMPLAINT AND WAS TOLD THERES NOTHING WRONG WITH THE VEHICLE AND I DIDN'T KNOW HOW TO DRIVE A JEEP WRANGLER. I TOLD THEM THAT IT WAS THE STEERING WAS FINE FOR 7,000 MILES WITH ZERO COMPLAINTS AND THIS WAS NOW MY THIRD WRANGLER I'VE OWED.

STEERING IS SO LOOSE THAT AT HIGHWAY SPEEDS THE CONTINUED MOTION BACK AND FORTH ON THE STEERING WHEEL THAT IS REQUIRED TO ATTEMPT TO KEEP MY VEHICLE IN IT'S LANE CAUSES IT TO WOBBLE AND BECOME UNSTEADY ON THE ROADWAY. IT IS LOOSE ALL THE TIME BUT IS MOST DANGEROUSLY NOTICEABLE WHEN THE VEHICLE IS DRIVEN AT HIGHER RATES OF SPEED. THE DATE LISTED BELOW IS JUST ONE DATE THAT I SPECIFICALLY REMEMBER ALTHOUGH IT HAPPENS ALL THE TIME.

RIGHT HAND LATCH FOR SOFT TOP RELEASES ONCE YOU PASS A SEMI TRUCK WHEN YOU ARE DOING OVER 70MPH OR HIT A BUMP IN THE ROAD TRAVELING INTO THE WIND.

UP TO 2 INCHES OF PLAY IN STEERING CAUSING THE VEHICLE TO WANDER AND REQUIRES CONSTANT CORRECTION TO KEEP STRAIGHT

BRAND NEW JLUR FIRST ROAD TRIP, GOT LESS THEN 500 MILES OUT OF CO INTO HAYS,KS. VEHICLES HAS LEES THEN 5000 MILES, WAS PASSING A VEHICLE AT 68 MPH. LOST ALL FORWARD GEARS, GOT A CODE FOR VALVE BODY SILENOID HIGH VOLTAGE. JEEPCARES DID NOTHING FOR A TOW. IT'S A LITTLE SAD YOU PAY $55,000+ FOR A VEHICLE, JUST TO HAVE A VEHICLE SIT IN THE SHOP WITH NO LOANER. TRANSMISSION IS ON A 2 MONTH BACK ORDER. WORD OF ADVICE STAY AWAY FROM ANY THE NEW JL/JT MODEL JEEPS.

THE WINDSHIELD DEFROSTER DOESN'T REACH THE OUTER PORTIONS OF THE WINDSHIELD WHICH RESULTS IN DANGEROUS DRIVING CONDITIONS IN COLD WEATHER. I HAVE TO TURN THE HEAT ALL THE WAY ON HIGH AND THE FAN ALL THE WAY UP TO THE POINT WHERE IT IS HURTING MY EYES AND IT STILL DOESN'T PREVENT ICE ON THE LEFT AND RIGHT SIDES. I HAVE TO LEAN TO THE RIGHT TO SEE THROUGH MY WINDSHIELD. THIS HAPPENS WHILE SITTING STILL, DRIVING, ETC. IT HAPPENS ANYTIME THE WEATHER IS BELOW FREEZING AND THERE ARE WET CONDITIONS

MY VEHICLE IS NOT SUBJECT TO THE SAME RECALL AS OTHER JEEPS BUT HAS THE SAME STEERING VIBRATION DAMPENER DEFECT. AFTER HITTING A BRIDGE SEAM ACROSS THE HIGHWAY OR A POTHOLE THE WHEEL AND STEERING COLUMN SHAKE UNCONTROLLABLY FORCING ME TO SLOW AND ATTEMPT TO GET OFF THE HIGHWAY.

MY 2020 JEEP WRANGLER JLUR HAS A DEAD SPOT IN THE STEERING WHEEL THAT IS ABOUT 1.5 TO 2 INCHES OF STEERING TURN WITH NO RESPONSE. IT IS VERY HARD TO KEEP IT FROM OVER STEERING ESPECIALLY AT SPEEDS MORE THAN 50 MPH. I HAVE TO CONSTANTLY MAKE MICRO-ADJUSTMENTS TO KEEP IT IN MY LANE. WHEN LARGE TRUCKS LIKE 18 WHEELERS PASS ME IT GETS VERY DICEY. I'VE GOTTEN SCARED TO DRIVE ON THE FREEWAY WITH MY JEEP NOW. THERE IS NO EXCUSE AT ALL FOR A VEHICLE TO DRIVE THIS POORLY. I PAID NEARLY $60K FOR THIS CAR AND IT ONLY HAS 5,000 MILES ON IT THUS FAR. THE PROBLEM STARTED AT ABOUT 2,700 MILES. I HAVEN'T EVEN HAD MY FIRST OIL CHANGE YET. I HAVE HEARD MANY OTHERS WITH JL'S HAVING THE SAME PROBLEM. FCA NEEDS TO RECALL THE STEERING ON JL WRANGLERS BEFORE PEOPLE GET INJURED OR DIE FROM THIS STEERING ISSUE. IT'S NOT SAFE!!

I PURCHASED THE JEEP 7/4/2020 NEW OFF THE LOT WITH 9 MILES ON IT. I NOTICED RIGHT AWAY DRIVING HOME THAT THE CAR WANDERED A LOT AND I SPENT A LOT OF TIME CORRECTING THE STEERING TO STAY IN THE LANES. IT WAS SCARY. I HAD EVEN MORE DIFFICULTY ON THE BACK ROADS HERE IN NORTH CAROLINA AND ESPECIALLY ON THE FREEWAY WITH ANY KIND OF WIND. I SPENT A LOT OF TIME ON THE JEEP BOARDS AND FOUND THE TSB BULLETIN THAT CAME OUT ABOUT THE REPLACEMENT OF THE ALUMINUM STEERING BOX WITH 2 SCREWS WITH THE STEEL STEERING BOX WITH THE 4 SCREWS. I TOOK IT IN THE BEGINNING OF SEPTEMBER AND THE BOX ARRIVED MID-OCTOBER DUE TO THE BACKLOG. IT WAS INSTALLED BUT IT MADE LITTLE DIFFERENCE. I HAD OTHER WARRANTY ISSUES WITH THE JEEP AND CONTINUED TO ASK EACH TIME I WENT IN AND WAS TOLD THAT'S JUST JEEPS AND THERE IS NOTHING THEY COULD DO. I HAD AN OLDER JEEP AS A RENTAL FOR A WHOLE WEEK AND IT DIDN'T HAVE THIS STEERING ISSUE. I TOOK IT TO ANOTHER DEALERSHIP WHO COMPARED THE NOTES OF WHAT WAS DONE AND CONFIRMED THERE WAS NOTHING MORE THEY COULD DO AS PROTOCOL WAS FOLLOWED. THE CAR IS DANGEROUS. I CAN'T LET MY KIDS DRIVE IT AS IT IS REALLY ONLY FOR AN ADVANCED DRIVER WHO CAN DEAL WITH THE CONSTANT WANDERING IN AND OUT OF THE LANES. I HAVE A VIDEO I CAN SUBMIT BUT IT LOOKS LIKE MOV FILES ARE NOT ACCEPTED. PLEASE ADVISE IF YOU WANT A COPY OF THE MOVIE AFTER THE STEERING BOX REPLACEMENT.

THE JEEP WANDERS SO I HAVE TO CONSTANTLY CORRECT STEERING ALSO IT PULLS TO THE RIGHT AND DARTS BACK AND FORTH WEN IM PASSING OTHER CARS OR ON WINDY DAYS I DON'T FEEL SAFE DRIVING IT MY WIFE WONT DRIVE IT AT ALL I EVEN GOT A FOR WEEL ALIGNMENT IT DIDN'T HELP THE PROBLEM THEY NEED TO FIX THIS PROBLEM

WHILE DRIVING ON HWY 65 MPH, I NOTICED MY STEERING GETTING HARD TO CONTROL, I THEN REALIZED THAT IT WAS LOCKED IN THE STRAIGHT FORWARD POSITION, AFTER A FEW SECONDS OF FORCEFULLY TRYING TO TURN THE WHEEL IT FINALLY BROKE FREE, I EXITED THE HWY AND WENT STRAIGHT TO THE HOUSE. THIS IS THE 3RD TIME. QUIT SCARRY IN TRAFFIC I MUST SAY. IT DOES DRIVE NORMAL NOW, BUT I DON'T KNOW IF IT WILL HAPPEN AGAIN.

VEHICLE SHAKES VIOLENTLY WHEN DRIVEN AT SPEEDS OVER 50 MPH CAUSING LOSS OF STEERING CONTROL. EACH INSTANCE REQUIRES IMMEDIATE STOPPAGE OF VEHICLE AND THE NEED TO SEEK EMERGENCY ROAD SIDE AREA TO PULL OVER ONTO FOR SAFETY. THIS FRIGHTENING EFFECT OCCURS INTERMITTENTLY AND WITHOUT WARNING.

FRONT WINDSHIELD FAILS TO DEFROST DURING COLD DRIVING CONDITIONS, ALLOWING SNOW/ICE TO BUILD UP, DIRECTLY IMPACTING THE DRIVER'S ABILITY TO SEE CLEARLY OUT THE FRONT WINDSHIELD. VEHICLE WAS IN MOTION, BUT HAS ALSO HAPPENED WHEN PARKED WAITING TO TRY AND DEFROST SO I COULD SEE CLEARLY OUT OF THE FRONT WINDSHIELD. DEFROSTER, ON HIGH FULL HEAT DOES NOT REACH THE LEFT AND RIGHT PORTIONS OF THE WINDSHIELD.

WHILE THE JEEP HAS DEFROST VENTS ACROSS THE WHOLE WINDSHIELD, IT ONLY BLOWS HOT AIR FROM THE CENTER, LEANING THE SIDES OF THE WINDSHIELD TO COLLECT SNOW AND ICE, EVEN WITH DEFROST ON ITS HIGHEST SETTING.

MY JEEP IS ALL OVER THE ROAD, I CAN HARDLY KEEP IT BETWEEN THE LINES. IT ZIGS, IT ZAGS, THE STEERING WHEEL HAS A 30 DEGREE DEAD SPOT. I TOOK IT IN TO THE DEALER AND THEY CLAIMED THEY REPLACED MY STEERING BOX. THAT DID NOTHING TO FIX THE PROBLEM. THIS JEEP IS DANGEROUS!

8 SPD TRANSMISSION CONTINUOUSLY UP AN DOWN SHIFTING AT HIGHWAY 5TH6TH7ENTH GEAR MAYBE 8TH AND CITY DRIVING VERY DANGEROUS IN ROUNDABOUTS . NO DECELERATION DOWNSHIFT UNTIL 2ND GEAR SLAM YOU INTO THE DASHBOARD .STAYS IN GEAR AT STOP HAVE PUT IN NEUTRAL . POORR FUEL MILEAGE 13-14MPG HIGHWAY 12-14MPG CITY. STEERING LOTS LANE WONDERING CONTINUOUSLY STEERING EASY-TO-CROSS LANES ON CURVES IF TIRE HITS GROVE IN ROAD MAY SHOOT IN OTHER LANE. DEALERSHIP SAID THAT'S NORMAL

WHEN DRIVING THE VEHICLE ON THE HIGHWAY, THE VEHICLE WANDERS EXCESSIVELY SIDE TO SIDE OFTEN EXCEEDING LANE LINES. IT IS EXTREMELY DIFFICULT TO MAINTAIN LANE OF TRAVEL AT ANY SPEED OVER 30 MPH. THERE ARE INCHES OF PLAY IN THE STEERING WHEEL ROTATION. WHEN BRAKING HARD THE VEHICLE PULLS HARD TO ONE DIRECTION EITHER LEFT OR RIGHT. THE VEHICLE IS A BRAND NEW 2020 WITH LESS THAN 5,000 MILES. TOOK THE VEHICLE IN TO HAVE IT CHECKED. SERVICE DEPARTMENT SAID THEY ORDERED A NEW STEERING GEARBOX.

VERY LOOSE STEERING FROM FACTORY, WITH ORIGINAL AE STEERING BOX. HAD THE RECENT TSB DONE THAT REPLACED WITH AA (BLACK) VERSION OF BOX AND STEERING IS STILL LOOSE, A LOT OF FREEPLAY AND VEHICLE WANDERS AT SPEEDS ABOVE 40. STILL DANGEROUS.

AS I MOVED THE PASSENGER SEAT FORWARD TO ALLOW ACCESS TO THE BACKSEAT I HEARD PLASTIC BREAK. THE SEAT WILL NOT GO BACK IN IT'S UP RIGHT AND LOCKED POSITION. THE SEAT MOVES FREELY FORWARD WHEN BREAKING AND BACKWARDS WHEN ACCELERATING. THE VEHICLE IS UNDER WARRANTY AND I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY HAVE TO ORDER THE SEAT BRACKET IN ORDER TO FIX IT. I CANNOT UTILIZE MY VEHICLE TO TRANSPORT ANYBODY BECAUSE OF IT BEING A SAFETY RISK TO ANY PASSENGER AS WELL AS MYSELF DO TO THE SEAT NOT BEING ABLE TO PERFORM ACCURATE SIDE AIRBAG PROTECTION.

EXCESSIVE PLAY IN STEERING WHEEL WHICH RESULTS IN CONSTANT STEERING CORRECTION TO STAY IN THE LANE. THERE IS AN UNRESPONSIVE DEAD ZONE OF SEVERAL INCHES ALLOWING THE JEEP TO WANDER FROM LEFT TO RIGHT. THIS ISSUE OCCURS AT LOW AND HIGH SPEEDS BOTH ON HIGHWAYS AND SECONDARY ROADS MAKING THE JEEP WRANGLER DIFFICULT TO CONTROL. WHILE FOLLOWING BEHIND THE JEEP WRANGLER ON A HIGHWAY, IT APPEARS AS IF THE DRIVER IS EITHER DISTRACTED OR INTOXICATED AS THE JEEP WANDERS IN AND SOMETIMES OUT OF THE LANE MAKING IT A HAZARD.

I PURCHASED THIS VEHICLE ON 30 OCTOBER 2020. I DROVE FOR 38 MILES TOTAL. ON NOVEMBER 1ST AT APPROXIMATELY 02|:30 A.M. THE VEHICLE CAUGHT AFTER BEING PARKED FOR MORE THAN 15 HOURS. TOTAL MILEAGE ON THE VEHICLE 131 MILES.

THE VEHICLE "WANDERS" IN ITS LANE. DRIVING AT ANY SPEED ABOVE APPROX. 30 MPH. REQUIRES FULL ATTENTION TO STAY IN LANE, HIGHER SPEED HIGHWAY CORNER ARE EXHAUSTING & FEELS DANGEROUS.

THIS IS A 2020 VEHICLE YOU CAN NOT DRIVE SAFELY ON THE HIGHWAY. THE PLAY IN THE STEERING WHEEL MAKES CONTROLLING THIS VEHICLE AT LOW SPEEDS CHALLENGING BUT AT SPEEDS ABOVE 55 MPH IT IS A HORROR, ESPECIALLY WHEN TRUCKS GO BY. THE DEALER SAYS IT IS A PROBLEM BUT NO FIX HAS BEEN ISSUED. ONCE SOMEONE IS KILLED MAYBE THEY WILL FIX THIS. IF I KNEW ABOUT THIS ISSUE I WOULD NEVER HAVE PURCHASED IT AS IT PUTS MY FAMILY AT RISK FROM AN ACCIDENT. PLEASE HELP WITH THIS BEFORE SOMEONE IS KILLED

THE STEERING IS ALL OVER THE PLACE , CANNOT KEEP THE JEEP IN BETWEEN THE LINES FOR NOTHING

THE DAY MY HUSBAND PURCHASED THIS VEHICLE FOR ME, I DROVE DOWN TO MY HOUSE ON A HIGHWAY (SPEED LIMIT WAS 55 MPH), I NOTICED STEERING WHEEL STARTS WOBBLING AT A SPEED OF 50-55 MPH, IT WOBBLED MORE GOING AROUND THE CURB, IT REALLY SCARED ME SO I HAD TO STOP THE CAR AND ASK MY HUSBAND TO DRIVE AND SEE WHAT HIS OPINION ON THE LOOSE STEERING WHEEL. HE SAID HE FELT THE SAME WOBBLE AS I DID AND CALLED THE SALES PERSON TO HAVE THEIR SERVICE DEPARTMENT CHECK IT OUT. THIS VEHICLE IS DOING SAME THINGS THAT IT HAD DESCRIBED IN THE DEATH WOBBLE CLASS ACTION LAWSUIT. THIS IS BRAND NEW 2020 JEEP WRANGLER RUBICON, THEIR TOP OF THE LINE JEEP. TWO DAYS LATER, MY CAR WAS IN THE SHOP, THEY CHECKED IT OUT AND SAID STEERING WHEEL WAS DEFECTIVE AND NEEDED TO ORDER THE PART WHICH WAS NOT AVAILABLE UNTIL NOVEMBER AND GAVE ME A NUMBER TO CALL THE CHRYSLER PARTS DEPARTMENT FOR SPEEDY DELIVERY ON THE PART. THE CASE MANAGER SAID PARTS WILL NOT BE AVAILABLE UNTIL NOVEMBER NO MATTER WHO CALLED BECAUSE THEY HAVE A LOT OF PEOPLE WAITING ON THIS PART(A NEW STEERING GEAR). THE MANUFACTURER KNEW THAT THEY WERE PUTTING OUT VEHICLES WITH DEFECTIVE PARTS AND DEALER KNEW THAT THIS VEHICLE HAD THE BAD PARTS SINCE IT WAS IN THEIR TBS BUT THEY STILL SELLING THESE VEHICLES ON THEIR CAR LOT. SINCE THEN, THEY GOT THE NEW PART AND REPLACED IT BUT STILL HAD THE SAME WOBBLY STEERING WHEEL, VERY SCARY FEELING. I HAVE THE DETAILED NOTES ON WHAT HAS HAPPENED WITH THIS VEHICLE. MY HUSBAND PURCHASED THIS VEHICLE WITH 575 MILES ON IT.

WHEN THE VEHICLE IS IN MOTION THERE IS A NOTICEABLE AMOUNT OF PLAY IN THE STEERING. SO MUCH AS AN INCH OR MORE TO EITHER SIDE OF 12 O'CLOCK. IT IS NERVE WRACKING WHEN DRIVING AT HIGHWAY SPEEDS. THE STEERING WHEEL KEEPS SEE-SAWING BACK AND FORTH. I'VE HAD IT TO THE DEALER WHERE PURCHASED THREE TIMES FOR THIS PROBLEM. THERE IS A SERVICE BULLETIN OUT REGARDING THE STEERING GEAR BOX. THE DEALER INSTALLED THE PARTS THAT NEEDED REPLACING. THIS DID NOT CORRECT THE PROBLEM. THEY STATE THAT THIS IS NORMAL FOR THE JEEP WRANGLER. BELIEVING THAT IT IS NOT NORMAL I TOOK IT TO ANOTHER DEALER. I RECEIVED THE SAME RESPONSE, IT CANNOT BE ADJUSTED OR CORRECTED IN ANY WAY. AGAIN THEY STATED THAT THIS IS NORMAL FOR THE WRANGLER. I HAVE REPAIR INVOICES, BUT DO NOT KNOW HOW TO UPLOAD THEM. FROM INQUIRING ON THE INTERNET ABOUT THE PROBLEM I SEE THAT THERE QUITE A FEW BLOGS THAT PEOPLE HAVE WRITTEN IN REGARDING THE SAME PROBLEM.

HAD IT FOR LESS THAN 2 WEEKS (WAS BRAND NEW, PURCHASED WITH ONLY 43 MILES) AND DECIDED TO TAKE IT ON A FALL ROAD TRIP. HALFWAY THROUGH OUR ROAD TRIP (ABOUT 100 MILES IN) ENGINE STARTED 'JUMPING' AND 'HEAVING' WHILE IN CRUISE CONTROL ON THE HIGHWAY AT 65 MP; THEN WOUDN'T ACCELERATE AT ALL, AND SPEED STARTED TO DECLINE. WAS VERY NEAR AN EXIT, SO WAS ABLE TO COAST IN TO A GAS STATION. ELECTRONIC THROTTLE CONTROL ERROR CODE + SERVICE ENGINE LIGHTS WERE LIT. ATTEMPTED TO TURN OFF AN ON SEVERAL TIMES, HOPING THIS WAS JUST SOME KIND OF GLITCH, BUT AFTER MULTIPLE ATTEMPTS IT WOUDN'T EVEN STAY STARTED. WHILE IN PARK, AFTER PRESSING "START" ENGINE JUST KEPT JUMPING THEN AUTOMATICALLY WOULD SHUT ITSELF OFF. OUR WHOLE FAMILY STRANDED HOURS AWAY FROM HOME. UNDER 500 MILES AND IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP WHERE IT'S BEEN SITTING FOR ALMOST A WEEK NOW AND THEY STILL HAVE ABSOLUTELY NO IDEA HOW TO FIX IT. WAS TOLD THAT IT LIT UP WITH SO MANY ERROR CODES THEY HAVE TO GET A SPECIAL ENGINEER FROM MOPAR TO COME OUT' JUST IN SHOCK THAT WE'RE HAVING THIS ISSUE WITH A $65K VEHICLE. VERY UNSAFE.

UNSAFE LOOSE STEERING IN THIS 2020 JEEP WRANGLER SPORT S WILLY'S EDITION.. THE WHEEL HAS A LARGE DEAD SPACE REQUIRING OVER CORRECTING TO MAINTAIN THE VEHICLE IN IT'S LANE. DUE TO THE DEAD SPACE I HAVE TO PERFORM A "SAWING MOTION" TO KEEP THE JEEP IN ITS LANE. THE EXCESS STEERING WHEEL MOTION IS AT LOW SPEEDS AS WELL AS HIGHWAY SPEEDS. THE JEEP CAN VEER RIGHT OR LEFT DEPENDING ON THE ROAD. WHEN I HOLD THE WHEEL COMPLETELY STILL, THE TIRES CAN BE FELT MOVING RIGHT AND LEFT. MY 16 YEAR OLD SON ALMOST WRECKED THE JEEP THE FIRST DAY IN A 25 MPH NEIGHBORHOOD DUE TO THE OVERCORRECTING NEEDED TO STEER IT STRAIGHT.. THIS IS A SAFETY ISSUE AND NEEDS TO BE CORRECTED BEFORE SOMEONE IS HURT OR KILLED. I WAS TOLD INITIALLY THIS WAS A "JEEP THING" BY SOMEONE AT THE DEALERSHIP. I DID TAKE IT IN TO THE DEALERSHIP AND THE TECH WITHOUT DRIVING IT RIGHT AWAY SAID YOU NEED A NEW STEERING BOX. I PURCHASED THIS JEEP SEPT 23. THERE WAS A SERVICE BULLETIN THAT CAME OUT AUG 10 BY THE COMPANY # 08-074-20 FOR IMPROVED STEERING FEEL. PLEASE DO SOMETHING ABOUT THIS. THERE IS A STEERING PROBLEM THAT WOULD NOT BE ACCEPTED BY ANY OTHER CAR. IT IS NOT A "JEEP THING".

DEAD SPOT IN THE MIDDLE OF THE WHEEL, PULLS TO THE RIGHT, AND THERE IS A WOBBLE OR LOOSENESS TO THE STEERING ESPECIALLY IN RIGHT HAND TURNS AND AT LOWER SPEEDS

I PURCHASED MY 2020 WRANGLER JL ON 08/24/2020. THIS JEEP'S STEERING WHEEL RESPONSIVENESS IS "LOOSE" AT SPEEDS OF 55+ MPH, I DO NOT FEEL IN CONTROL OF THE JEEP AT TIMES AND IT IS UNNERVING. THIS IS ESPECIALLY NOTICEABLE ON A HIGHWAY BEND OR A NARROW ROAD PASSAGE, IT IS CHALLENGING TO MAINTAIN THE VEHICLE IN A CONSTANT TRAJECTORY. I HAVE TAKEN IT TO THE DEALER AND THEY DID A WHEEL ALIGNMENT WHICH HELPED A LITTLE, BUT STILL PROBLEMATIC. THE STEERING WHEEL WANDERS AND IT IS AN EXHAUSTIVE EFFORT TO KEEP IT STRAIGHT.

THE VEHICLE DEVELOPS "DEATH WOBBLE" WHEN HITTING BUMPS WITHIN THE ROAD, TO THE POINT THAT ALL CONTROL OVER THE VEHICLE IS LOST UNTIL SPEEDS ARE REDUCED TO BELOW 20 MPH. THE STEERING BECOMES EXTREMELY VIOLENT, PREVENTING ANY CORRECTIVE MEASURES FROM BEING POSSIBLE. EARLY TODAY, THE EVENT ALMOST CAUSED A THREE CAR ACCIDENT IN A RESIDENTIAL COMMUNITY. HIT A BUMP AROUND 40 MPH AND LOST ALL CONTROL OF THE VEHICLE.

I HAVE EXPERIENCED DEATH WOBBLE OVER 5 TIMES AND HAVE 3K MILES ON VEHICLE. I HAVE TAKEN TO THE DEALER AND THEY REPLACED DRAG LINK AND TIE RODS JUST TO HAVE IT HAPPEN AGAIN. I HAD IT HAPPEN ON I-70 THROUGH A CONSTRUCTION ZONE WITH NO PLACE TO PULL OVER. I HAD TO STOP IN THE MIDDLE OF THE INTERSTATE TO TAKE CONTROL OF JEEP. THIS WAS VERY DANGEROUS AND FRIGHTENING AND I WANT TO GET THE WORD OUT. I AM NOT COMFORTABLE DRIVING A BRAND NEW VEHICLE, TOTALLY UNACCEPTABLE.

MY JEEP HAS 10000 MI NOW AND ITS BEEN A YEAR I HAVE HAD IT AND THE SWAY ONTJW HIGHWAY HAS GOT WORSE WITH TIME. IT NOW IS WORK TO CONSTANTLY CORRECT THE STEERING WHEEL TO KEEP IT IN MY LANE ON THE HIGHWAY.

I PURCHASED A 2020 JEEP WRANGLER RUBICON. DRIVING HOME FROM THE DEALERSHIP I NOTICED IT WANDERED RIGHT AND LEFT ON THE HIGHWAY. AFTER ARRIVING HOME I CHECKED THE AIR PRESSURE IN THE TIRES ALL SET AT 41PSI SPEC IS 36PSI. AFTER ADJUSTING THE AIR PRESSURE WE DROVE IT AGAIN IT WAS A LITTLE BETTER BUT STILL WANDERED BACK AND FORTH ALL THE TIME. I NOTED YOU COULD MOVE THE STEERING WHEEL BACK AND FORTH ABOUT AN INCH OR MORE WITHOUT THE FRONT WHEELS EVEN MOVING? THIS IS NOT ACCEPTABLE. CALLED THE DEALER FOR AN ALIGNMENT AND ASKED IF THIS JEEP HAD THE UPDATED GEAR BOX? IT DID NOT SO THEY DID THE GEARBOX. MADE NO DIFFERENCE STILL WANDERS ALL OVER THE ROAD. YOU REALLY HAVE TO PAY ATTENTION WHILE DRIVING THIS JEEP. NOT ACCEPTABLE FOR A 2020 VEHICLE.

VEHICLE INTERMITTENTLY DOES NOT TURN BACK ON AFTER ENGINE SHUTS OFF DURING NORMAL ELECTRONIC START SYSTEM OPERATION. ENGINE SHUTS OFF WHEN NEARLY AND AT A STOP. WHEN RELEASING THE BRAKE PEDAL, THE ENGINE DOES NOT TURN BACK ON. THERE HAVE BEEN THREE OCCURRENCES AS FOLLOWS: OCCURRENCE 1 6/27/2020: EXITING THE THRUWAY AND NEARLY AT A COMPLETE STOP AT A LIGHT AT EXIT WHEN THE ENGINE SHUT OFF DUE TO ESS SYSTEM. UPON RELEASING THE BRAKE TO BEGIN DRIVING, THE ENGINE FAILED TO TURN ON. OPERATOR WAS PUSHING GAS PEDAL TO GO, THE ENGINE REMAINED OFF. REMEDY WAS TO TAP THE BRAKE AGAIN IN WHICH THE ENGINE TURNED ON AND WAS ABLE TO MOVE. OCCURRENCE 2 7/13/2020: CAME TO A STOP IN TRAFFIC ON A STREET. ENGINE SHUT OFF DUE TO ESS SYSTEM AS DESIGNED. UPON RELEASING THE BRAKE, THE ENGINE DID NOT RESTART. OPERATOR PUSHING GAS PEDAL MULTIPLE TIMES AND ENGINE STILL DID NOT TURN BACK ON, SITTING 'DEAD' IN THE MIDDLE OF TRAFFIC. ATTEMPTING TO PUSH THE PUSH START BUTTON DID NOT TURN VEHICLE BACK ON. REMEDY AGAIN WAS TO PUSH BRAKE PEDAL AGAIN AND ENGINE TURNED ON. OCCURRENCE 3 AUGUST 2,2020: OPERATOR IN TRAFFIC, CAME TO A COMPLETE STOP. RELEASED BRAKE PEDAL TO BEGIN MOVING. ENGINE DID NOT TURN BACK ON, AND SHIFTER 'D' SYMBOL BEGAN FLASHING. TAPPING BRAKE PEDAL WOULD NOT RESTART VEHICLE. DASHBOARD STATED 'SHIFT TO P TO PARK', TO PLACE VEHICLE IN PARK POSITION. PLACED VEHICLE INTO PARK, HAD TO RESTART ENGINE BY PUSHING START BUTTON. ENGINE TURNED ON AND WAS ABLE TO MOVE. I HAVE A VIDEO SHOWING THE THIRD OCCURRENCE, HOWEVER THIS SUBMISSION ONLY ALLOWS PICTURE FORMAT SO TOOK SNAPSHOTS OF CODE. SENT VIDEO TO FCA, HAVE MULTIPLE RECORDED VISITS TO DEALER TO FIND ISSUE, NO ROOT CAUSE DETERMINED AT THIS POINT. REQUESTED REFUND/REPLACEMENT.

JUST BOUGHT THIS NEW WRANGLER. WANDERS ALL OVER THE ROAD. DEALER TOLD ME TO GET USE TO IT AS THAT IS THE WAY THEY DRIVE. I HAVE HAD IT IN TO THE DEALER AND STILL IS A PROBLEM. I HAVE PARKED IT AS IT IS UNSAFE TO DRIVE. WAITING FOR THE NEXT LEVEL FROM MI. SOMEONE IS GOING TO GET KILLED IN ONE OF THESE. IN MOTION BYWAY

BACK UP WARNING SYSTEM IS MALFUNCTIONING. WHEN THE CAR IS PUT INTO REVERSE, A CONSTANT LOUD TONE STARTS. THIS IS A SAFETY ISSUE AS IT MASKS ALERTS WHEN THERE IS SOMEONE OR SOMETHING ACTUALLY BEHIND THE CAR. DEALER SAYS THIS IS NORMAL. HOWEVER, THIS DID NOT HAPPEN UNTIL DEALER INSTALLED AFTER MARKET WHEELS AND TIRES.

FAILURE DATE: 03/19/2020 PURCHASED MARCH 19, 2020. FIRST JEEP. NOTICED STEERING FELT OVER REACTIVE IMMEDIATELY. BROUGHT BACK THE NEXT DAY AND DEALER SAID THIS IS "NORMAL" FOR A JEEP. THE VEHICLE WANDERS AT LOW SPEED AND IS WORSE AT HIGHWAY SPEED. CONSTANT CORRECTING IS REQUIRED TO STAY IN ONE LANE, WHICH ENDS IN OVERCOMPENSATING AND A ZIGZAG EFFECT. IT'S VERY DIFFICULT TO KEEP IN A STRAIGHT LINE AT ANY SPEED. FEELS EXTREMELY UNSAFE. OTHERS HAVE DESCRIBED THE SAME CONDITIONS AS 'LOOSE' STEERING. VERY CONCERNED THAT JEEP DOES NOT SEEM TO OWN UP TO THE PROBLEM AND PROACTIVELY WORK TOWARD A SOLUTION.

NEAR HIGH SPEED CRASH SITUATION, TWICE, FOR FAULT THAT THE DEALERSHIP HAS CONFIRMED BUT DOES NOT HAVE A SOLUTION FOR! FIRST INCIDENT... HAD TO GENTLY SWERVE ON FREEWAY WHEN A CAR PULLED INTO MY LANE WITHOUT WARNING. ALMOST LOST CONTROL, BACK END FISHTAILED HORRIBLY, TURNED THE STEERING WHEEL BACK THE OTHER WAY TO ATTEMPT TO TAKE CONTROL AND MASSIVE OVERSTEER CAUSED THE CAR TO JUMP 2 LANES THE OTHER WAY. LUCKY NOT TO CRASH. DEALERSHIP TOOK VEHICLE IN A SAID THERE WAS A KNOWN FAULT THAT NEEDED ADDRESSING! THE VEHICLE HAD NOT BEEN RECALLED, SO IF IT IS A KNOWN FAULT THAT IS FRIGHTENING. THE HAD TO GET A PART IN WHICH TOOK APPROX 10 DAYS. THEY ALSO MADE SOME CHANGES TO THE POWER STEERING. CAR RETURNED TO US. ON FIRST DRIVE ON SAME STRETCH OF FREEWAY (70 AND 75 MPH), WE WERE IN A SIMILAR SITUATION/INCIDENT. AGAIN IT SHOULD HAVE BEEN A BIT OF "NOTHING" SITUATION, WITH A LITTLE SWERVE AND THAT'S ALL. INSTEAD WE ONCE AGAIN LOST CONTROL AND SPENT APPROX 15 SECONDS GETTING UNDER CONTROL AND SECURELY IN ONE LANE. IT WENT BACK TO DEALERSHIP. THE HAD FOR 12 DAYS WITH ZERO UPDATE/CONTACT. THEN THEY TOLD ME A SPECIALIST HAD BEEN PULLED IN AND HE HAD DRIVEN IT AND CONFIRMED A SAFETY ISSUE AT HIGH SPEEDS. THE CAR WAS ORDERED THROUGH THIS DEALERSHIP WITH LARGE WHEELS AS PART OF THE PACKAGE/ORDER. THE SPECIALIST SWITCHED TO FACTORY WHEELS AND TESTED AGAIN - HE SAID IT WAS NOW OK, SO WHEELS ARE THE ISSUE. THE DEALERSHIP OFFERED ONE SOLUTION TO MAKE THE CAR SAFE AFTER THIS - PUT THE FACTORY WHEELS BACK ON. NO! IF WE COULD ONLY HAVE HAS FACTORY WHEELS WE WOULD NEVER HAVE PURCHASED A WRANGLER IN THE FIRST PLACE! IT'S LIKE BUYING A WHITE CAR AND THEN BEING TOLD IT HAS TO BE REPAINTED RED, WHEN ONE HATES RED CARS - NOT ACCEPTABLE. THE CAR HAS BEEN IN THE DEALERSHIP FOR MORE DAYS THAN IN OUR POSSESSION, AND WE CANNOT SAFELY DRIVE IT ON THE FREEWAY IN THE ORDERED FORM. SHOCKING

SINCE I PURCHASED MY VEHICLE IN JUNE I HAVE NOTICED IT PULLING TO THE RIGHT WHEN DRIVING THE STEERING IS STIFF ON THE LEFT BUT LOOSE ON THE RIGHT MAKING IT DIFFICULT TO KEEP CENTERED IN THE ROAD WITHOUT USING TWO HANDS ON THE WHEEL. I HAVE TAKEN IT TO THE DEALER AND THEY DID A WHEEL ALIGNMENT WHICH HELPED A LITTLE, BUT STILL PROBLEMATIC. THIS IS THE 4TH WRANGLER I'VE OWNED AND I NEVER HAD THIS PROBLEM WITH MY OTHER JEEPS. I READ ABOUT THE RECALL OF THE LEFT CONTROL ARM BRACKET. WE LOOKED UNDER THE JEEP AXEL AND THE LEFT SIDE IS FINE THE RIGHT SIDE CONTROL ARM BRACKET APPEARS CRACKED. I TOOK A PHOTO.*DT *JS

I PURCHASED MY 2020 RUBICON LAST WEEK 09/01/2020. THIS JEEP'S STEERING WHEEL RESPONSIVENESS IS EXTREMELY "LOOSE". AT SPEEDS OF 55+ MPH I DO NOT FEEL IN CONTROL OF THE JEEP AT TIMES AND IT IS UNNERVING. THIS IS ESPECIALLY NOTICEABLE ON A HIGHWAY BEND OR A NARROW ROAD PASSAGE. IT IS CHALLENGING TO MAINTAIN THE VEHICLE IN A CONSTANT TRAJECTORY. THE STEERING WHEEL WANDERS AND IT IS AN EXHAUSTIVE EFFORT TO KEEP IT STRAIGHT. (I HAVE PREVIOUSLY OWNED 2 WRANGLERS AND THIS WAS NEVER AN ISSUE OR EXPERIENCE. I AM A LOYAL JEEP OWNER, BUT I DO NOT FEEL SAFE.

ON 8/3/2020 WITH 300 MILES BATTERY IS DEAD. ON 8/13/2020 TOOK TO DEALERSHIP AND FOUND NOTHING. 8/13 ENGINE DIED AT A SIGNAL AND RADIO SHUTS DOWN. JEEP IS FINE FOR 9 DAYS WITHOUT ENGINE LIGHT ON. 8/24 ENGINE LIGHT RETURNS ON. 8/25 ENGINE DIES AT A SIGNAL,AND THE RADIO SHUTS DOWN. WHILE ON THE FREEWAY, BATTERY LIGHTS, ABS, AND TRACTION/STABILIZER LIGHTS COME ON. THE POWER STEERING GOES OUT, AND WAS HARD TO STEER. THE HEATER COMES ON VIA DEFROST VENTS BLASTING HOT AIR AND UNABLE TO TURN OFF. POWER ACCELERATION GOES OUT. VERY SCAREY AND DANGEROUS. ALL LIGHTS ARE FLASHING ON DASH PANEL AND THE CAR IS DIES. JEEP TOWED TO DEALERSHIP. ON 8/27 THE TECHNICIAN TRIED TO CHARGE BATTERIES FOR ONE AND HALF HOURS ON 1ST ATTEMPT WITH NO SUCCESS. TECHNICIAN SAID BATTERY SEVERELY DISCHARGED AND THEY COULD NOT RETRIEVE INFORMATION. ON 8/31 AFTER HOURS ON A CHARGE ON THE 2ND ATTEMPT, THE BATTERIES CHARGE AND TECHNICIAN CLEARED ALL CODES TECHNICIAN DROVE IT A COUPLE OF DAYS (MILEAGE IS NOW 670) AND BECAUSE NO CODES RETURNED "ON", SAYS THE JEEP IS FIXED. ON 9/3 WE PICK UP THE JEEP. THE NEXT DAY 9/4 NEW PANEL LIGHTS COME ON FOR THE PARKSENSE SYSTEM. THE DASH PANEL SAYS TO WIPE CLEAN. THEY ARE CLEAN. THE TURN ON/OFF BUTTON LIGHT CONTINUES TO BLINK. OPENED A CASE # 77098337 WITH JEEP CARE ON 8/31 AND HAVE HAD NO HELP AND SENT DETAILED DOCUMENTION AND VIDEOS OF THE PROBLEMS. THE CAUSE IS DEFINITELY ELECTRICAL WITH THE BATTERIES NOT BEING ABLE TO HOLD A CHARGE. WE ARE IN FEAR OF DRIVING THIS JEEP AND BEING STRANDED SOMEWHERE REMOTE AND HAVE WHAT HAPPENED TO US HAPPEN AGAIN ENDING IN AN INJURY ACCIDENT OR DEATH BECAUSE OF THE LOSS OF POWER TO STEERING AND ACCELERATION. EXTREMELY DANGEROUS. WE THOUGHT THE JEEP WAS GOING TO CATCH FIRE BECAUSE OF THE HEAT COMING OUT OF THE VENTS. PLEASE HELP! I HAVE VIDEOS BUT CANNOT UPLOAD HERE SO TOOK SCREENSHOTS FROM THE VIDEOS.

BOUGHT OUR VEHICLE NEW AS YOU DRIVE DOWN RODE THE FASTER YOU GO THE HARDER IT IS TO CONTROL STEERING TO STAY IN YOUR LANE. REPORTED IT TO DEALERSHIP THEY WON'T TAKE IT ON MAIN ROAD TO DRIVE FASTER THAN 35 SAYS IT'S A JEEP THING. THIS IS CONSTANT HARD TO HANDLE WHILE IN REGULAR DRIVE MODE.

I BOUGHT A NEW JEEP. WHEN I TEST DROVE IT I NOTIONED THE STEELING WAS WANDERINF FROM LEFT TO RIGHT. I TOLD THE DEALER AND THEY SAID IT WAS HOW ALL JEEPS DROVE "JEEP THING" THRY SAID. WHEN I DROVE ON THE HIGHWAY ,IT WAS WORSE AND DANDEROUS TO DRVE,SO I TOOK IT BACK TO DEALER NEAR ME AND THEY DROVE IT AND SAD IT WAS FINE. WHAT CAN I DO.

STEERING WANDERING AT HIGHWAY SPEEDS. STEERING WHEEL FEELS LOOSER AND LOOSER IN COMPARISON TO WHEN I FIRST BOUGHT THE VEHICLE. AT ONLY 3K MILES THE STEERING SHOULD NOT FEEL THIS LOOSE.

VEHICLE IS CONSTANTLY VEERING LEFT AND RIGHT RESULTING IN CONSTANT STEERING CORRECTION. FVC HAS ACKNOWLEDGE WITH A BULLETIN AND FIX BUT NO RECALL SO DEALER WON'T FIX IT.

AT SPEEDS ABOVE 40MPH THE VEHICLE JUST WANTS TO WANDER USUALLY TO THE DRIVERS SIDE. HAVE TO CONSTANTLY OVER CORRECT TO KEEP IT STRAIGHT. THERE IS A BAD LEAK ALLOWING OUTSIDE AIR TO ENTER THE VEHICLE ON THE DRIVERS SIDE.

I AM LEASING THIS VEHICLE, BRAND NEW AT ONLY 8 MILES IT WAS ALREADY PULLING TO THE SIDES WHEN ON HIGHWAY. AT FIRST I THOUGHT IT'S A JEEP THING SINCE IT'S FIRST TIME DRIVING A JEEP, BUT I REALIZED IT'S UNSAFE ON HIGHWAY IT KEEPS PULLING TO THE SIDES! SO I RESEARCHED ONLINE AND FOUND MANY OTHERS ARE REPORTING THIS WITH THE 2020 AND 2019 WRANGLERS.

VEHICLE WOBBLES OVER 70 MPH SPEED LIMIT IS 75. GETS WORSE OVER UN EVEN ROAD OF SPEED BUMP AT ANY SPEED. FEEL LIKE THE WHOLE JEEP IS GOING COME APART. ALSO WHILE DRIVING THE SCREEN JUST GLITCH EVERY 10-SECOND. IT GETS WORSE USING CARPLAY

THE STEERING IS LOOSE AND VEHICLE WANDERS AT HIGHWAY SPEED. IT'S VERY DIFFICULT TO KEEP IN A STRAIGHT LINE AT HIGHWAY SPEED. FEELS EXTREMELY UNSAFE. DEALER SAYS THIS IS "NORMAL" FOR A JEEP.

ON 4 OCCASIONS, THE VEHICLE DEMONSTRATED SUDDEN UNINTENDED ACCELERATION. ALL EVENTS OCCURRED WHILE COMING TO A GRADUAL STOP APPLYING THE BRAKES NORMALLY. EACH TIME, THE VEHICLE ENGINE SUDDENLY REVVED HIGH AND SHOT FORWARD [INTO AN INTERSECTION ONCE THROUGH A STOP SIGN!]. ON ALL OCCASIONS, THE ACCELERATOR PEDDLE WAS NOT DEPRESSED AND THE FLOOR MAT WAS NOT INTERFERING. ONLY BY SPLIT-SECOND RESPONSE ON MY PART WAS I ABLE TO AVOID A COLLISION WITH THE VEHICLE IN FRONT OF ME. IT HAPPENED OVER SEVERAL DAYS--NOT JUST A SINGLE PERIOD OR SESSION.

THE STEERING WHEEL CAN BE TURNED FROM TOP DEAD CENTER AN INCH IN EITHER DIRECTION WITH THE VEHICLE TURNING. THIS IS MORE NOTICEABLE ON HIGHWAY WHERE IT WORRIES ME THE MOST. I CAN TELL THE DIFFERENCE BETWEEN THE VEHICLE BEING PUSHED BY THE WIND AND WHEN THE STEERING IS NOT RESPONDING. SINCE THIS VEHICLE IS TOP HEAVY, I DO NOT WANT TO OVER TURN TO MAKE UP FOR THE LACK OF STEERING RESPONSE. AN EXAMPLE OF THE ISSUE IS AS FOLLOWS: ON THE HIGHWAY WHEN BETWEEN TWO VEHICLES, THE VEHICLE TO THE RIGHT COMES CLOSER. TO COUNTER ACT THIS I TURN SLIGHTLY LEFT AND IT TAKES ABOUT 2 INCHES OF WHEEL TURN BEFORE THE STEERING REACTS AND GOES LEFT. THIS DELAY I FEEL IS VERY UNSAFE AND MAY LEAD TO AN ACCIDENT. ALSO THIS STEERING ISSUES CAUSE ME TO CONSTANTLY CORRECTING STEERING WHEEL WHILE DRIVING STRAIGHT. THE VEHICLE IS CONSTANTLY GOING FROM LANE MARKER TO LANE MARKER EVEN WITH STEERING CORRECTION. IT'S LIKE A DRUNK DRIVER IS DRIVING MY VEHICLE. I HAVE VIDEO SHOWING HOW MUCH THE STEERING CAN MOVE WITHOUT RESPONSE BUT NOTICED I CANNOT UPLOAD VIDEO.

VEHICLE CHASSIS VIBRATION AT ROUGHLY 83 MPH AND 2100 RPM IN GEAR 7. VIBRATION SEEMS BE COMING FROM CENTER OF VEHICLES BASE NEAR GEAR SELECTOR. IT IS MORE NOTICEABLE UNDER LOAD. VIBRATION ECHOS THROUGH VEHICLE WITH A HARMONIC SOUND.

VEHICLE WANDERS LEFT AND RIGHT AT CITY SPEEDS AND WORSE AT HIGHWAY SPEEDS. STEERING WHEEL HAS A 'DEAD ZONE' WITH NO REACTION IN WHEEL MOVEMENT. TOO MUCH VEHICLE WANDER WHEN TRYING TO SIMPLY DRIVE STRAIGHT, LIKELY TO CAUSE LOSS OF CONTROL IN ANY INCLEMENT WEATHER. FCA HAS ISSUED A NEW SERVICE BULLETIN FOR REPAIR TO ALL JL AND JT MODEL JEEPS. HAS BEEN AN ISSUE SINCE PURCHASE IN JULY AND IS STILL AN ISSUE 500 MILES LATER. A VERY COMMON ISSUE WITH ALL 2018-2020 WRANGLERS THAT FIAT CHRYSLER HAS YET TO FIX.

JUST BOUGHT THIS 2020 JEEP SAHARA JULY 2020 AND THE STEERING IS ALL OVER THE PLACE. YOU MUST FIGHT THIS JEEP TO DRIVE IT ANYWHERE , IF YOU TAKE YOU EYES OFF THE ROAD FOR A SECOND YOU COULD BE IN A DITCH. IT PULLS LEFT. TOOK IT TO THE DEALER WITH 1000 MILES ON IT AND THEY DID A FRONT END ALIGNMENT TO NO AVAIL. SO I TOOK IT BACK THE SAME DAY A LEFT IT. STILL NOT FIXED, BUT THEY TELL ME IT IS NORMAL.

HI, I HAVE A 2020 JEEP WRANGLER UNLIMITED SAHARA. THE STEERING HAS A PROBLEM WITH WANDERING ALL OVER THE ROAD. IT WORSENS AT HIGHER SPEEDS. I TOOK IT BACK TO THE DEALERSHIP FOR SERVICE ON THIS PROBLEM. AND WAS TOLD THERE IS NO FIX FOR THE WANDERING ISSUE WITH THE STEERING BOX. THE ISSUE STILL PERSISTS AND I'M AFRAID TO DRIVE IT ON THE HIGHWAY AT HIGH SPEED. PLEASE SEND ME A CASE NUMBER AND HOW TO PROCEED TO HAVE THIS REPAIRED. THERE ARE NUMEROUS WRANGLER OWNERS ON THE INTERNET FORUMS WITH THE SAME SAFETY CONCERNS AS ME. THANK YOU, GIUSEPPA

2020 JEEP WRANGLER BOUGHT JULY 16 2020 HAD 35 MILES AND NOW IT IS 1000 MILES. WHILE DRIVING AT ALL SPEEDS VEHICLE DRIFTS LEFT TO RIGHT, YOU CONSTANTLY NEED TO BE CORRECTING STEERING TO KEEP VEHICLE IN YOUR OWN LANE. STEERING GET WORSE AT SPEEDS ABOVE 40 MPH. YOU NEED TO BE MOVING STEERING WHEEL BACK AND FORTH TO KEEP VEHICLE STRAIGHT AND THEN WITHOUT WARNING YOU ARE BEING JERKED INTO OTHER LANE. I WILL NOT LET ANY OTHER FAMILY MEMBER DRIVE JEEP UNTIL THEY FIX THIS ISSUE.

I HAVE BEEN BACK TO THE DEALERSHIP MULTIPLE TIMES, 4 SOFT TOP REPLACEMENT AND OR REPAIRS ALSO OTHER VISITS... ALSO 1 SOFT TOP REPLACEMENT. WATER LEAKS, TOP LITERALLY COMING OFF/ OUT OF FRAME AT SPEEDS OVER 30 MPH. 2 OF THE TOPS HAD FRICTION BURN/ TEARS AND THE 3RD IS DOING THE SAME THING BUT WORSE. CARPETS ARE SATURATED WITH WATER DAYS AFTER RAINING. THE JEEP HAS BEEN IN THE REPAIR SHOP OR IN MY DRIVEWAY UNABLE TO USE WHEN IT RAINS, OVER SPEEDS OF 30 MPH. CURRENTLY THE TOP HAS A BIG OPENING THAT CANE LOSE ABOVE THE DRIVER SIDE WINDSHIELD AND AIR AND OR RAIN MISTS INTO MY FACE. I HAVE ASKED TO HAVE IT REPLACED WITH A HARD TOP OR A VINYL SOFT TOP MULTIPLE TIMES TO SEE IF THAT WOULD HELP, EVEN THO I PURCHASED THE VEHICLE WITH THE 'BLACK AND TAN' PACKAGE WHICH CONSISTS OF TAN CANVAS SOFT TOP AND TAN INTERIOR, BLACK EXTERIOR. THEY STATED 'THEY (THE DEALER) CAN NOT DO THAT BECAUSE OF THE VIN #' BUT THEN STATED I COULD BUY ONE FROM THEM. AS OF TODAY MY 2020 JEEP WITH APPROXIMATELY 4,800 SITS IN MY DRIVEWAY OUT OF SERVICE. I PURCHASED/LEASED A NEW VEHICLE BECAUSE I HAVE CONGESTIVE HEART FAILURE, MULTIPLE DR. APPOINTMENTS, A NEW BORN BABY AND 2 OTHER CHILDREN, I NEED A RELIABLE VEHICLE. THE JEEP IS UNSAFE FOR MYSELF AND DRIVERS BEHIND ME, FEARING THE TOP MAY COMPLETELY COME OFF WHILE DRIVING AND OR METAL FRAME.

MY NEW 2020 JEEP WRANGLER RUBICON HAS EXCESSIVE STEERING-WHEEL PLAY RESULTING IN AN INABILITY TO MAINTAIN A STRAIGHT LINE AT SPEED ON THE INTERSTATES. UNLIKE MY PREVIOUS 1997 AND 2005 WRANGLER OR CURRENT 2012 GRAND CHEROKEE, WHICH PERMIT TOTAL STEERING CONTROL, MT RUBICON MOVES FROM SIDE-TO-SIDE, I.E., "FLOATS, " WHEN DRIVING AT SPEED GREATER THAN 30 MPH OR ON BUMPY ROADS AND GETS WORSE ON INTERSTATES AT 60. CAN'T MAINTAIN A STRAIGHT LINE IN THE LANE, ONLY ABLE TO RECOVER AS THE VEHICLE DRIFTS FROM CENTER WHICH IS CONSTANT. THE DEALERSHIP'S SERVICE DEPT SAYS THERE IS NOTHING WRONG AND IT IS A JEEP THING. CHRYSLER'S CUSTOMER CONCERN DEPT SAYS TAKING IT TO THE DEALER BUT AFTER THE THIRD TIME WITH ONLY 9,000 MILES ON THE JEEP I FEEL IT WILL NOT BE FIXED.AS I'VE DRIVEN ALL MODELS OF JEEP FOR SOME 30 YEARS, I'M QUITE DISAPPOINTED IN AS MUCH AS IT'S A SERIOUS SAFETY ISSUE NOT BEING ABLE TO FULLY CONTROL THE FRONT END AT SPEED ON THE HIGHWAY.

TEST DROVE A 2020 JEEP SAHARA ON 8/7/2020 AND DROVE GOOD. BOUGHT A WHITE ONE BUT WAS NOT READY SO IT WAS GOING TO GET DELIVERED THE NEXT DAY AT MY HOUSE. WHITE 2020 JEEP SAHARA WAS DELIVERED ON 8/8/2020 AT AROUND 12:00 PM. SALESMAN SHOWED ALL FEATURES AND LEFT. I DID A TEST DRIVE AROUND 5:00PM, WEN ON THE HIGHWAY AND STEERING WAS REALLY OFF, DID A TURN AROUND TO COME BACK HOME. AT 55 PMH I TRIED TO CHANGE LANES AND I I LOST CONTROL AND ENDED UP IN A DITCH. STEETING WAS VERY LOOSE GOING LEFT TO RIGHT AND RIGHT TO LEFT. FELT I WAS SWERVING SO MUCH AND DID NOT FEEL THE SAME AS THE ONE WE TEST DROVE AT THE DEALERSHIP. CALLED DEALERSHIP TOLD ME THAT SINCE THE VEHICLE IS STILL BRAND NEW THAT THE ROADSIDE ASSITANCE WAS NOT AVAIBLE, LEFT ME THERE IN THE DITCH AND I HAD TO CALL MY INSURANCE. THIS HAPPENED IN SAN ANTONIO, TX. DO NOT BUY JEEP!!!

2020 JEEP WRANGLE JL WITH LESS THAN 3000 MILES WILL PERIODICALLY LOSE ACCELERATION AND NOT GO PAST 3 GEAR. THIS HAS HAPPENED MULTIPLE TIMES AFTER DRIVING FOR A BIT AND ATTEMPTING TO ACCELERATE FROM A RED LIGHT OR STOP SIGN. I HAVE NOTICED IF YOU TURN OFF THE VEHICLE AND BACK ON, IT SEEMS TO FIX THE PROBLEM BUT THE UNEXPECTED LOSS OF ACCELERATION AND ABILITY TO REACH NORMAL OPERATING SPEED HAS PUT ME IN DANGER SITUATIONS NUMEROUS TIMES. NOT SURE IF IT IS RELATED BUT I ALSO NOTED THAT THE AUTO START/STOP WARNING LIGHT WAS ON THE LAST TIME IT HAPPENED.

2020 JEEP WRANGLER UNLIMITED SAHARA COMPLAINT. VIN: [XXX] DATE OF PURCHASE 07/20/2020 I LEASED A BRAND NEW 2020 JEEP WRANGLER UNLIMITED SAHARA WITH A 2.0 4CYL TURBO. I AM LOVING EVERYTHING ABOUT THE CAR EXCEPT THE STEERING. THE STEERING ON THIS VEHICLE IS TERRIBLE AND DANGEROUS!!! THE STEERING IS LOOSE AND ON IT'S OWN, IT WILL DRIFT OR FLOAT TO EITHER SIDE, RIGHT OR LEFT, ON A SMOOTH DRY SURFACE AT VIRTUALLY ANY SPEED. IT IS EVEN WORSE AT HIGHER SPEEDS. IT CANNOT STEER STRAIGHT LIKE ANY NORMAL VEHICLE. THIS IS A SERIOUSLY DANGEROUS PROBLEM THAT JEEP SHOULD BE INSTITUTING A RECALL AND REPAIR ORDER FOR! I'VE INSTRUCTED MY FAMILY MEMBERS TO CONTACT OUR ATTORNEY IF ANYONE IS INVOLVED IN A CRASH WITH THIS VEHICLE THAT RECEIVES INJURY, SERIOUS BODILY INJURY OR DEATH. MY FAMILY MEMBERS WILL INFORM OUR ATTORNEY THAT THIS DANGEROUS PROBLEM EXISTED SINCE THE DAY IT WAS PURCHASED AND THAT THE MANUFACTURER (JEEP) KNEW ABOUT THIS FROM NUMEROUS COMPLAINTS FROM CUSTOMERS, AND YET SO FAR HAS FAILED TO INSTITUTE A RECALL FOR REPAIR. CHECK ONLINE AND YOU WILL FIND MANY OWNERS COMPLAINING ABOUT THEIR NEW WRANGLER'S STEERING PROBLEM. ONLINE AFTERMARKET COMPANIES ARE ATTEMPTING TO SELL PRODUCTS THAT "MAY" RESOLVE THE PROBLEM. WHY SHOULD ANY NEW OWNER HAVE TO SPEND MONEY ON AN AFTER MARKET PRODUCT FOR A BRAND NEW CAR? IF JEEP DOES NOT INITIATE A RECALL, I WILL WRITE COMPLAINTS AND NEGATIVE REVIEWS EVERYWHERE I CAN AND THIS WILL BE THE LAST TIME I PURCHASE ONE. I WILL RECOMMEND TO EVERYONE NOT TO PURCHASE A JEEP PRODUCT BECAUSE OF THIS GROSS NEGLIGENCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE WHILE DRIVING AND WHILE TURNING. THE CONTACT STATED THAT THE STEERING WHEEL HAD FOUR INCHES TO THE RIGHT AND FOUR INCHES TO COME BACK TO THE CENTER AND COULD NOT CONTROL DUE TO THE LOOSENESS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PEPPERS CHRYSLER DODGE JEEP RAM (2440 E WOOD ST, PARIS, TN 38242, AND WAS DIAGNOSED THAT IT WAS IN THE SAFETY GUIDELINE OF THE COMPUTER. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ONCE BEFORE FOR A FAILURE WITH THE STEERING COLUMN. THE CONTACT ALSO MENTIONED THAT THE STEERING FAILED TO RESPOND TO THE LEFT OR RIGHT UNLESS IT WAS JERKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SWAYED LEFT TO RIGHT REQUIRING THE CONTACT TO OVERCORRECT THE STEERING TO KEEP THE VEHICLE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO BAXTER CHRYSLER DODGE JEEP RAM OMAHA (17950 BURT ST, OMAHA, NE 68118) WHERE IT WAS INSPECTED AND DETERMINED THAT THE FRONT WHEELS WERE OUT OF BALANCE AND NEEDED TO BE REALIGN. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V042000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.*DT CONSUMER STATED SHE RETURNED THE VEHICLE IN.*JB

EXCEPTIONALLY LOOSE STEERING, "SAWING" OF THE WHEEL IS REQUIRED TO DRIVE STRAIGHT. SITUATION WORSENS WITH HIGHWAY SPEEDS.

WHEN DRIVING OVER 50 MPH A LOT OF PLAY IN STEERING WE ARE CONSTANTLY HAVING TO STEER LEFT TO RIGHT TO KEEP VEHICLE ON THE ROAD IT'S NEW 2020 SAHARA WITH 300 MILES ON IT AND IT WONDERS ALL OVER THE ROAD

STEERING WANDERS LEFT TO RIGHT AND RIGHT TO LEFT WITH NO SMOOTH TRANSITION AT HIGHWAY SPEEDS. CONSTANTLLY HAVING TO MOVE THE STERRING WHELL TO STAY IN THE LANE

FRONT PASSENGER SEAT RELEASE HANDLE SEPARATED FROM CABLE. SEAT WILL ONLY MAINTAIN THE SLID FORWARD POSITION IT WOULD BE IN FOR ALLOWING ACCESS TO BACK SEATS.

THE REAR WINDOW ABOVE THE SWING GATE BLEW OUT ON THE HIGHWAY. JUST SUDDENLY EXPLODED OUTWARD WITH NO WARNING. TRAVELING 70MPH ON HIGHWAY IN GOOD WEATHER 80 F SUNNY DAY

WAS DRIVING ON THE HIGHWAY THEN IT STARTED MAKING A WEIRD SOUND. PULLED OVER TO PARK AND BRAND NEW CAR STARTED OVER HEATING. WITH ONLY 500 MILES, I HAD TO GET IT TOWED. I HAVE NOT HEARD AN UPDATE AND HAVE NO ETA. I HAVE NOT HAD IT FOR OVER A MONTH.

PURCHASED 2020 RUBICON JL - DEAD SPACE ON STEERING AT HWY SPEEDS, DRIVING MORE THAN 30 MINUTES IS MENTALLY AND PHYSICALLY EXHAUSTING TRYING TO KEEP IT IN LANE. TAKEN TO SERVICE AND THEY AVOID ADMITTING ANYTHING WRONG. NEEDS A MAJOR STEERING BOX OVERHAUL OR RECALL, SOFTWARE UPDATE . SOMETHING ELECTRICAL IS NOT COMMUNICATING. DEATH TRAP.

JEEP WILL WANDER AT HIGHWAY SPEEDS ,NOT SAFE TO DRIVE, DEALER JUST PASS IT OFF 2020 RUBICON 4 DOOR 1500 MILES. JEEP WILL NOT RESPOND TO MY CONCERNS , BEEN 5 DAY NO FOLLOW UP.

STEERING HAS A TREMENDOUS AMOUNT OF PLAY AT ALL DRIVING SPEEDS BUT MORE NOTICEABLE AT HIGHER SPEED(55MPH) BEING SPEED LIMIT. STEERING WHEEL DOES NOT RE-CENTER. EXTREMELY DANGEROUS. EXHAUSTING JUST TO STAY IN LANE. DEALERSHIP MADE AN ADJUSTMENT TO GEARBOX BUT NO CHANGE.

BOUGHT THIS SATURDAY JULY 18TH 2020. THE STEERING IS VERY DANGEROUS. IT TAKES 2 HANDS TO DRIVE. DRIFTS SIDE TO SIDE. YOUR CONSTANTLY TRYING TO KEEP IT STRAIGHT. I NEVER THOUGHT JEEP WOULD HAVE THIS KIND OF HORRIFIC VEHICLE LEAVE THERE PLANT. LOTS AND LOTS OF COMPLAINTS AND STILL NOTHING. TOOK IT TO DEALERSHIP IN STERLING IL WITH JERRY THE MANAGER SAYING THEY ARE ALL LIKE THIS WHEN DRIVING A JEEP. TERRIBLE....

JUST BOUGHT THIS JEEP 3 DAYS AGO, AND IT EXIBITS LOOSE STEERING TO THE POINT THAT IS HARD TO KEEP VEHICLE IN LANE. ON ONE OCCASSION WHILE DRIVING THE PASSENGER SIDE OF THE JEEP HIT AN UNEVEN SURFACE IN THE ROAD AND IMMEDIATLY VEERED TOT HE RIGHT ALMOST DRIVING US INTO AN EMBANKMENT. THE UNEVEN SURFACE WAS JUST A VERY MINOR DIP. THIS NEEDS TO BE ADDRESSED IMMEDIATLY BEFORE SOMEONE GETS KILLED. I AM REGISTERING MY COMPLAINT TODAY AS PRROF THAT I MADE JEEP AWARE AND FOR POSSIBLE FUTURE LITIGATION.

TOTALLY UNCONTROLLABLE, ALL OVER THE ROAD CONSTANTLY LEFT AND RIGHT. VERY DANGEROUS AND UNSAFE! THIS IS NO JOKE AND A LIFE AND DEATH SITUATION!

THERE IS A 3" DEAD-ZONE IN THE STEERING OF THIS VEHICLE - MEANING, WHEN THE STEERING WHEEL IS TURNED LEFT OR RIGHT UP TO 3", THERE IS NO STEERING RESPONSE. AS A RESULT, THE VEHICLE DRIFTS ALL OVER THE ROADWAY AND BECOMES VERY DIFFICULT TO KEEP STRAIGHT ON THE ROADWAY. THIS IS A SAFETY ISSUE AS THE DRIVER WILL ENCOUNTER UNCONTROLLED DRIFT INTO OTHER LANES OF TRAVEL .

THE STEERING IS CAUSING THE VEHICLE TO WANDER ALL OVER THE ROAD. IT IS AN UNSAFE CONDITION. I FEEL LIKE I HAVE TO CONSTANTLY OVER CORRECT (LEFT & RIGHT) THE STEERING TO KEEP THE CAR ON A STRAIT LINE WHICH MAKES IT VERY UNSAFE AND HARD TO DRIVE. THIS IS A BRAND NEW CAR, IT SHOULD NOT HAVE THIS ISSUE.PLEASE RECALL AND FIX THIS ISSUE.

STEERING IS VERY SLOPPY AND REQUIRES A LOT OF STEERING INPUT AND EFFORT TO KEEP THE VEHICLE STRAIGHT DOWN NORMAL ROADS.

THE STEERING HAS 1.5" DRIFT TO EACH SIDE WITHOUT ANY RESPONSE FROM THE VEHICLE.

NEW JEEP JLU HAS DANGEROUS WONDERING WHEEL (EXCESSIVE WHEEL PLAY). NEED TO TAKE BACK TO THE DEALER. SEEMS MANY ONLINE ARE HAVING THIS ISSUE. I ALMOST GOT INTO AN ACCIDENT DRIVING ON THE HIGHWAY LAST NIGHT WITH MY FAMILY.

MY NEW 2020 JEEP WRANGLER SPORT HAS EXCESSIVE STEERING-WHEEL PLAY RESULTING IN AN INABILITY TO MAINTAIN A STRAIGHT LINE AT SPEED ON THE INTERSTATES. UNLIKE MY PREVIOUS 2018 WRANGLER SAHARA, OR CURRENT 2020 GRAND CHEROKEES, WHICH PERMIT TOTAL STEERING CONTROL, THE SPORT MOVES FROM SIDE-TO-SIDE, I.E., "FLOATS," IN THE DRAFTS OF TRACTOR TRAILERS AS THEY PASS, OR IN CROSSWINDS, OR ON BUMPY ROADS. CAN'T MAINTAIN A STRAIGHT LINE IN THE LANE, ONLY ABLE TO RECOVER AS THE VEHICLE DRIFTS FROM CENTER. THE DEALERSHIP'S SERVICE DEPT SAYS IT'S NOT FIXABLE; CHRYSLER'S CUSTOMER CONCERN DEPT SAYS IT'S A "FACTORY BUILT WHEEL ASSEMBLY AND CAN'T BE ADJUSTED." AS I'VE DRIVEN ALL MODELS OF JEEPS FOR SOME 30 YEARS, I'M QUITE DISAPPOINTED INASMUCH AS IT'S A SERIOUS SAFETY ISSUE NOT BEING ABLE TO FULLY CONTROL THE FRONT END AT SPEED ON THE HIGHWAY.

TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DRIFTED TO THE LEFT AND TO THE RIGHT. THE VEHICLE WAS TAKEN TO WEEKLEY CHRYSLER DODGE JEEP RAM (50 MAIN ST, BUTLER, OH 44822, (419) 883-2461) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PROVIDE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

I HAVE HAD MY JEEP FOR 9 MONTHS NOW. STEERING IS HORRIBLE AND AT HIGH SPEEDS DANGEROUS! IT IS IMPOSSIBLE TO KEEP IN A STRAIGHT LINE. I WAS TOLD BY THE DEALER THAT THIS IS A "JEEP" THING AND THAT I WOULD GET USED TO IT, BUT I FOUND OUT TODAY THAT OLDER JEEPS DO NOT HAVE AN ISSUE AS BAD AS THE 2019/2020 MODELS AND THAT I NEED TO GET IT LOOKED AT. I DO NOT KNOW WHAT TO DO AT THIS POINT AS I DO NOT FEEL SAFE DRIVING ABOVE 55 MPH IN MY JEEP.

VEHICLE HAS LOOSE STEERING CAUSING THE VEHICLE TO WANDER ON THE ROAD. IT IS AN UNSAFE CONDITION AND COULD CAUSE AN ACCIDENT, INJURY, OR DEATH. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION ON THE ROADS FOR FREEWAYS. TIRE PRESSURE WAS SET TO RECOMMENDED LEVEL OF 36PSI.

WITH LESS THAN 400 MILES ON THE VEHICLE, A TAPPING SOUND COULD BE HEARD FROM THE ENGINE BAY. WHEN IT WAS BROUGHT INTO THE DEALERSHIP FOR SERVICE, IT WAS DETERMINED THAT THERE WAS AN ISSUE WITH THE ENGINE. THE SERVICE TECHNICIAN STATED THERE WAS A CAMSHAFT ISSUE FOR A TAPPET THAT HAD FAILED AND WAS DELIVERED FROM THE FACTORY WITH THE DEFECT. THIS HAS RESULTED IN A REPLACEMENT OF THE ROCKERS, TAPPETS, AND INTAKE AND EXHAUST CAMSHAFTS.

BOUGHT THE VEHICLE BRAND NEW ON 06/19/2020. SINCE DRIVING THE STEERING HAS BECAME SIGNIFICANTLY LOOSE. ALOT OF PLAY IN THE WHEEL. DRIVING ON ROADS ITS VERY HARD TO KEEP STRAIGHT. I DO NOT FEEL SAFE DRIVING IT. FEELS LIKE YOU HAVE TO CONSTANTLY CORRECT WHILE DRIVING. FEELS LIKE IM GOING TO CRASH INTO ANOTHER CAR. THERE IS ALOT OF DEAD ZONE IN THE WHEEL. THIS MUST BE LOOKED AT. THIS OS NOT A "JEEP THING". *TR

AM UNABLE TO KEEP VEHICLE DRIVING STRAIGHT ON THE ROAD. AM HAVING TO CONSTANTLY KEEP MOVING THE STEERING WHEEL TO KEEP VEHICLE STRAIGHT. STEERING WHEEL HAS ABOUT AN HALF TO INCH PLAY BEFORE IT AFFECTS STEERING WINDT ROAD OR NARROW ROADS VERY DANGEROUS. HAVE TAKEN TO DEALERSHIP AND THEYSAY THEY CAN NOT HELP. THE STEERING ISSUE IS KNOW ISSUE ON 2018 AND 2019;AND APPEARS TO BE ON 2020. THIS NEED TO BE RESOLVE BEFORE SOMEONE DIES FROM THIS STEERING ISSUE. *TR

I WAS SOLD A NEW AUTOMOBILE WITH A SERIOUS OPEN SAFETY RECALL, NHTSA RECALL # 20V-124, THAT WAS NO DISCLOSED AND NOT REPAIRED BEFORE IT WAS SOLD TO ME AND I TOOK POSSESSION OF IT. *TR

FOR THE THIRD TIME IN SIX MONTHS, OUR 2020 WRANGLE UNLIMITED HAS BEEN AT THE DEALER TO ATTEMPT TO FIX A SIGNIFICANT CHIRPING SOUND COMING FROM THE SERPENTINE AREA. THEY HAVE ALREADY REPLACED THE TENSIONER PULLEY TWICE AND IT'S ACTUALLY WORSE. SO FAR, FOR THE SIX MONTHS WE'VE HAD IT, WE'LL BE GOING ON 3 WEEKS IN THE SHOP. INITIALLY IT WOULD ONLY BE ON A COLD START BUT NOW IT'S LOUDER AND WE CAN'T TAKE IT ANYWHERE. THE DEALER HAS HAD ALL THE TECH LOOK INTO IT AND THEY STILL BELIEVE IT'S RELATED TO THE TENSIONER. IT'S NOT RELATED TO THE RECENT TENSIONER RECALL EITHER. THIS IS A LEMON AND NEEDS TO BE REPLACED. *TR

THE JEEP IS EXTREMELY HARD TO KEEP ON THE ROAD. IT IS ALL OVER THE PLACE. WAY TO MUCH PLAY IN THE WHEEL. IT IS VERY CHALLENGING TO KEEP THE JEEP ON THE RIGHT IF THE ROAD AND BETWEEN THE LINES. *TR

DRIVING FULLY STOCK AT SPEEDS NEAR 60 MPH ON HIGHWAYS, CAR SEEMS TO WANT TO STEER DANGEROUSLY EITHER RIGHT OR LEFT & THE PLAY IN THE STEERING GREATLY INCREASES & NEEDS SOME CORRECTION TO AVOID LIKELY COLLISIONS. *TR

STEERING WHEEL HAS A LOT OF PLAY IN IT AND DOES NOT STAY STRAIGHT WHEN DRIVING ON HIGHWAY OR INTERSTATE DRIVING. DEALER SAID IT'S NORMAL ON THE NEW JEEPS. *TR

THE JEEP CANNOT STAY STRAIGHT. I NEEDS CONSTANT ADJUST TO KEEP IT IN THE LANE. THE PROBLEM GETS WORSE AS THE SPEED INCREASES. *TR

2020 JL WRANGLER UNLIMITED. STOCK WRANGLER WITHOUT MODIFICATIONS WITH LESS THAN 1K MILES, IN SHOP 3 TIMES FOR SAME ISSUE. THE JEEP HAS EXCESSIVE STEERING OVER 3 INCHES OF PLAY IN STEERING WHEEL BEFORE TIRES MOVE. THE STEERING ALSO WANDERS ALL OVER THE LANE AND EXTREMELY DIFFICULT TO KEEP IN LANE WITH HANDS AT 10 AND 2 ON STEERING WHEEL. MY JEEP ALSO HAS A STEERING BOX THAT SEPARATES FROM FRAME WHEN TURNING WHEEL. THERE IS AN AFTERMARKET COMPANY WHO CLAIMS TO HAVE FIXED THE BOX SEPARATION ISSUE. THEY HAVE SOLD THOUSANDS OF UNITS AND HAVE THOUSANDS ON BACKORDER. YOU HAVE TO ASK WHY IS THIS SUCH A NICHE FIX FOR GLARING FACTORY ISSUE. MY STEERING BOX WAS REPLACED AND FOX 2.0 STEERING STABILIZER WAS TRIED AND FAILED TO FIX. THE DEALERS ARE HELPLESS NOT HOPELESS. THE DEALERS KNOW ITS AN ISSUE AND WANT TO FIX AND JEEP IS AWARE OF ISSUE BASED ON NUMBER OF COMPLAINTS ON THIS SITE AS WELL AS INTERNET FORUMS. I THINK THE ISSUE IS JEEP KNOWS IT'S A REAL PROBLEM AND CLUELESS ON HOW TO ADDRESS WITHOUT MASSIVE RECALL. HELLO CLASS ACTION ATTORNEYS. WE NEED YOU!! THE NHTSA HAS LIMITED MUSCLE TO HANDLE ISSUES WITH FCA. THIS NEEDS LITIGATION BEFORE SOMEONE DIES. *TR

THE JEEP WANDERS ON ROAD RIGHT TO LEFT CAN'T KEEP IT IN A STRAIGHT LINE I HAVE OWNED A 2013 JK WRANGLER AN IT DIDN'T DRIVE LIKE THE 2020 FASTER YOU GO THE WORST IT GETS CAN'T GET NEXT TO 18 WHEELER IT WILL PUSH YOU IN OTHER LANE BEFORE YOU BLINK AN EYE. *TR

I BOUGHT THE 2020 JEEP WRANGLER RUBICON ECODIESEL A MONTH AGO AND FROM DAY 1 THE MINUTE I WENT ON THE FREEWAY AND DROVE ABOVE 55MPH THE CAR STARTED TO WANDER FROM SIDE TO SIDE, I CALL THIS "STEERING WHEEL WONDERING" IT IS VERY DIFFICULT TO KEEP THE CAR STRAIGHT AND REQUIRES CONSTANT FEEDBACK TO THE WHEEL. I TOOK IT TO THE DEALER AND INITIATED A CASE WITH FCA, THE DEALER DROVE TEST AND TOLD ME THAT THIS IS HOW JEEP DRIVES AND YES I NEED TO CONSTANTLY PROVIDE FEEDBACK TO THE WHEEL. FROM FCA I AM WAITING FOR A RESOLUTION. FOR $70,000 I EXPECTED A CAR THAT WILL DRIVE NORMALLY, THIS IS VERY DANGEROUS AND I AM AFRAID TO PUT MY FAMILY IN THE CAR. *TR

VEHICLE WANDERS WHEN DRIVING DOWN PAVED ROADS. STEERING WHEEL HAS TO BE MOVED AN EXCESSIVE AMOUNT TO KEEP VEHICLE WITHIN THE LANE. THIS COULD CAUSE THE VEHICLE TO WANDER INTO ANOTHER VEHICLE'S LANE AND CAUSE AN ACCIDENT. THIS HAPPENS ON CITY STREETS AND HIGHWAYS WHEN TRYING TO STAY IN LANE. EXHAUSTIVE TO THE DRIVER DURING LONG TRIPS. *TR

I JUST BOUGHT THE JEEP AND GOING HOME ON HIGHWAY AT SPEED OF 50-60. JEEP WAS GOING LEFT AND RIGHT (WOBBLING) AND STEERING WAS LITTLE SHAKY. I THOUGHT IT MAY BE WIND AND HOLD ON TO STEERING CAREFUL. MY WIFE WAS FOLLOWING ME IN DIFFERENT CAR AND SHE NOTICED THAT TOO. WHY I AM GOING LEFT AND RIGHT BUT STILL STAYED IN LANE. AFTER COMING HOME I DID GOOGLE SEARCH I SEE MANY REFERENCE OF "DEATH WOBBLE". I SEE JEEP KNOWS THIS ISSUE AND IT IS REALLY SAD TO SEE THIS ISSUE IN 2020. I MAY RETURN THIS VEHICLE. I AM STILL UNDER 250 MILES / 5 DAY RETURN PERIOD. I WILL TALK TO DEALER IN THE MORNING. PLEASE INVESTIGATE AND DO THE RIGHT THING. I CAN'T IMAGINE MY DAUGHTER BEHIND THE SHAKING STEERING. IT IS SO DANGEROUS. PLEASE FIX IT.

DRIVING AT ALL SPEEDS VEHICLE CONSTANTLY WONDERS FROM LEFT TO RIGHT SOMETIMES WHEN CORRECTING FROM ONE DIRECTION TO THE OTHER IT WILL PUT YOU IN THE OTHER LANE. VERY DANGEROUS WHEN ON TWO LANE OR UNEVEN ROAD AGAINST ONCOMING TRAFFIC. TOOK BACK TO DEALER TWICE REPLACED GEAR BOX DID NOT HELP. BOUGHT JEEP FOR MY WIFE BUT SHE WON'T DRIVE IT SAYS IT MAKES HER FEEL UNSAFE I AGREE WITH HER YOU THINK FOR 55,000 YOU COULD DRIVE YOUR VEHICLE DOWN THE ROAD IN A RELAXING STATE. *TR

I PURCHASED MY NEW JEEP WRANGLER 2020 UNLIMITED JUST OVER A MONTH AGO. I HAVE NOTICED THAT, WHEN DRIVING AT SPEEDS ABOVE 40MPH, THE CAR IS VERY DIFFICULT TO HANDLE AND THE CAR, AS WELL AS THE STEERING WHEEL, WANDER ALL OVER THE PLACE. WHEN DRIVING ON A HIGHWAY, I FEAR FOR MY LIFE AS THE CAR WANDERS AROUND THE LANE AND MUCH WORSE IF THERE IS A SLIGHT WIND CURRENT THAT HITS. IT IS VERY UNSTABLE AND VERY UNSAFE. I HAVE TAKEN THIS TO MY JEEP DEALER AND THEY INSIST THAT IT IS NORMAL COMPARED TO OTHER WRANGLERS THEY HAVE TESTED ON THEIR LOT. THIS IS A VERY IGNORANT RESPONSE AS IT DOES NOT SOLVE MY SPECIFIC PROBLEM. I FEAR THAT THIS WILL CAUSE A HUGE ACCIDENT ONE DAY ON THE ROADS AND BELIEVE THERE IS A FIX FOR THIS PROBLEM BUT THE DEALER DOES NOT WISH TO FIX OR REPAIR THE ISSUE. I APPRECIATE ANY HELP WITH THIS. *TR

TOOK TO DEALERSHIP TODAY BECAUSE ME AND 2 OTHER PEOPLE HAVE FELT A LOT A PLAY IN THE STEERING. THEY CHECKED IT AND SAID THERE WAS NOT A PROBLEM. THIS IS MY 3RD JEEP AND THE OTHER 2 NEVER DROVE LIKE THIS ONE! PLEASE FIX THIS PROBLEM BEFORE SOMEONE DIES! I'M WAITING TO GET PULLED OVER BECAUSE SOMEONE MIGHT THINK I'M INTOXICATED. CAN'T KEEP IT IN A STRAIGHT LINE. HELP!!!' *TR

WINDSHIELD MAJOR DAMAGE FROM A SMALL INSIGNIFICANT IMPACT. *TR

I AM UNABLE TO MAINTAIN MY LANE AT ALL WHILE DRIVING THIS VEHICLE. IT CAN BE CONCERNING TO DRIVE LIKE THIS ESPECIALLY ON THE INTERSTATE. IF YOU GET TO CLOSE TO THE EDGE OF THE ROAD ON NON INTERSTATE ROADS IT WILL PULL YOU STRAIGHT OFF THE ROAD. *TR

I'VE HAD THE VEHICLE FOR A LITTLE OVER TWO WEEKS AND THE VEHICLE WANDERS DANGEROUSLY AT HIGHWAY SPEEDS DUE TO THE SLOP IN THE STEERING. IT ALSO LOCKS WHEN TAKING A TIGHTER TURN FROM A STARTING POSITION AND I HAVE TO FORCE IT BACK TO CENTER. *TR

MY JEEP PULLS ALL OVER THE ROAD, WOBBLING WHEEL. *TR

I BELIEVE THE VEHICLE CLUTCH FAILED AND THE VEHICLE LOST FORWARD PROPULSION. PRIOR TO THE LOSS OF CLUTCH PRESSURE AND PROPULSION, A STRONG BURNING SMELL WAS NOTED COMING FORM THE VEHICLE, FOLLOWED BY SMOKE. THE VEHICLE WAS IN MOTION, GOING THROUGH STOP AND GO TRAFFIC, ON A CITY STREET. I BELIEVE THIS IS RELATED TO RECALL 20V124000. THE VEHICLE HAS 138 MILES ON IT AND WAS BEING DRIVEN HOME AFTER BEING PURCHASED NEW FROM THE DEALERSHIP. *TR

THE VEHICLE WANDERS, INCLUDING INTO OTHER LANES, DURING TRAVEL AT HIGHER SPEEDS. THE STEERING IS EXTRAORDINARILY LOOSE. THE VEHICLE REQUIRES CONSTANT FOCUS AND CONTINUOUS CORRECTIONS TO MAINTAIN COURSE. IT IS DANGEROUS. THE DEALERSHIP REPRESENTATIVE REMARKED THAT IT IS A KNOWN ISSUE BUT JEEP IS UNABLE TO EFFECTIVELY ADDRESS IT. *TR

THE CAR WILL NOT HOLD A STRAIGHT LINE. IT DODGES AND DIVES ALL OVER THE ROAD. IF YOU ARE MAKING A SWEEPING TURN OVER 40 MPH IN EITHER DIRECTION, IT SUDDENLY DARTS IN THE DIRECTION YOU HAVE THE WHEEL TURNED WITH NO FURTHER INPUT. WHEN YOU TRY TO CORRECT BACK IT TAKES A LOT OF WHEEL MOVEMENT AND THEN IT SUDDENLY DARTS IN THE DIRECTION. IT JUST WILL NOT DRIVE STRAIGHT. YOU ARE CONSTANTLY FIGHTING TO KEEP IT BETWEEN THE LINES. YOU CAN NOT DRIVE THIS CAR FOR MORE THEN. AN HOUR OR TWO AND YOU HAVE TO STOP[ DRIVING. IT IS UNSAFE NOT ONLY TO THE DRIVER AND PASSENGERS, BUT TO ANYBODY ELSE ON THE ROAD. YOU JUST DO NOT KNOW WHAT IT IS GOING TO DO. NHTSA NEEDS TO FORCE FCA TO DO A RECALL ON THIS ISSUE AND FIX IT. THIS ISSUE MAKES THE RALPH NADER ISSUES WITH THE CHEVROLET COVER LOOK MINOR. PLEASE, PLEASE LOOK INTO THIS BEFORE SOMEBODY DIES.

STEERING HAS A LOT OF PLAY AND SIGNIFICANT PULLING CAUSING DRIVING FATIGUE TO KEEP JEEP ON ROAD.

I HAVE HAD THIS LOOSE STEERING PROBLEM SINCE I BOUGHT MY JEEP JANUARY 30 . I HAVE TAKEN IT BACK 3 TIMES WITHOUT ANY SATISFACTORY FIX. I HAVE NOW TAKEN THE JEEP TO A DIFFERENT DEALER ON FRIDAY. THIS WILL BE THE 4TH TIME IT IS BACK AT THE JEEP DEALER I AM ALSO WORKING WITH JEEP CUSTOMER CARE WHO CANNOT RESOLVE THIS PROBLEM

TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A HESITATION BETWEEN WHEN THE STEERING WHEEL WAS TURNED AND THE RESPONSE FROM THE FRONT WHEELS. THE CONTACT STATED THAT THE STEERING WHEEL WAS CONSTANTLY MOVED FROM LEFT TO RIGHT TO KEEP THE VEHICLE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO BILL LUKE CHRYSLER JEEP DODGE RAM LOCATED AT (2425 W CAMELBACK RD, PHOENIX, AZ 85015 (602) 249-1234) AND TEST DRIVEN. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.

WHEN DRIVING AT HIGHWAY SPEEDS, THE VEHICLE DRIFTS ALL OVER THE ROAD. IT IS NECESSARY TO CONSTANTLY MOVE THE STEERING WHEEL LEFT AND RIGHT JUST TO STAY IN MY LANE. SEVERAL TIMES, THE VEHICLE HAS DRIFTED INTO AN ADJACENT LANE BEFORE I COULD MAKE A CORRECTION. I TOOK IT TO THE DEALER I BOUGHT IT FROM, SAFFORD CHRYSLER JEEP OF FREDERICKSBURG, VIRGINIA AND, AFTER 2 1/2 HOURS IN THE SERVICE DEPARTMENT, TOLD ME THERE IS NO PROBLEM. I KNOW THAT HUNDREDS OF JEEP WRANGLER JL OWNERS HAVE REPORTED THIS SAME PROBLEM TO NHTSA.

I PURCHASED THIS NEW 2020 JEEP IN DECEMBER 2019; THE JEEP NOW HAS ABOUT 800 MILES ON IT. WHEN DRIVING THE VEHICLE AT ANY SPEED THE JEEP WILL DART TO THE LEFT INTO ON-COMMING TRAFFIC WITH NO WARNING AND FOR NO APPEARANT REASON. THE FASTER THE SPEED THE MORE RADICAL THE SWERVE INTO TRAFFIC THE INCIDENT. I HAVE NOT BEEN IN ACCIDENT BUT HAD LIGHTS FLASHED, NUMEROUS HAND SIGNALS AND HORNS BLOWN AT ME IN THE JEEP FOR RECKLESS DRIVING. THE DEALERSHIP - CECIL JEEP OF BURNET TEXAS HAS VERIFIED THE PROBLEM AND IS TROUBLESHOOTING POTENTIAL ISSUES WITH A FACTORY ENGINEER. SOFTWARE AND DAMPER UPGRADES HAVE BEEN CONFIRMED PROPERLY DONE AND UP TO DATE.

QUALITY OF THE SUSPENSION WELDS TO THE FRAME OF THE JEEP. THE DRIVERS SIDE REAR SUSPENSION BRACKET APPEARS TO HAVE QUALITY ISSUES (E.G., POROSITY, CONSISTENCY, APPEARANCE). REMOVAL OF THE BRACKET SHOWED SIGNS OF POROSITY IMPACTING THE FRAME. VEHICLE WAS STATIONARY DURING THE WORK BEING DONE ON THE JEEP OTHER WELDS ON THE FRAME AND SUSPENSION BRACKETS APPEAR TO HAVE QUALITY ISSUES

VEHICLE IS A 2020 WRANGLER SAHARA. THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL. SITTING STILL THERE IS ABOUT 2'-3' STEERING WHEEL MOVEMENT LEFT & RIGHT. AT HIGHWAY SPEEDS THERE IS CONSTANT STEERING WHEEL RESPONSE TO KEEP THE VEHICLE IN YOUR OWN LANE. EVEN THEN ITS WANDERING IN YOUR LANE. I HAD A 2013 WRANGLER SAHARA AND IT DIDN'T HAVE THIS ISSUE. DEALER HAS SEEN IT AND SAID EVERYTHING IS NORMAL. ACTUALLY, SAID IT'S COMPARABLE TO OTHER WRANGLERS, THEY DIDN'T SAY IT WAS NORMAL. I ASKED THEM INSTEAD OF AN IMPROVEMENT THEY MADE THEM WORSE? THEY HAD NO ANSWER.

I JUST PURCHASED A 2020 JEEP WRANGLER 2 DOOR SPORT S ON 01/30/2020 AND 1 WEEK LATER WAS TAKEN BACK TO DOVER DODGE TO FIX A SERIOUS STEERING PROBLEM. THE APPOINTMENT WAS MADE FOR A WEEK LATER,AND THE DEALER KEPT THE JEEP WRANGLER FOR 1 WEEK. I THEN PICK UP THE JEEP AND WAS TOLD THEY CHANGE THE STEERING BOX AND PROBLEM FIXED. THE NEXT DAY I WAS TRAVELING TO WORK ON THE HIGHWAY AND I WAS ALL OVER THE HIGHWAY, SAME PROBLEM WITH STEERING CALLED THEM BACK ON 02/22/2020/AND THEY GAVE ME AN APPOINTMENT FOR TODAY 03/02/2020 I AM HOPING THEY ACTUALLY FIX THE PROBLEM ,I FEEL IT IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY CHRYSLER JEEP

WHEN GETTING TO HIGHWAY SPEEDS OR ANYTHING OVER 40MPH. I HAVE TO STEADY PROVIDE FEEDBACK INTO THE STEERING WHEEL. IT IS HARD TO KEEP IT IN THE LANE. I HAVE NEVER HAD A CAR OR ANY OTHER JEEP DO THIS. IT FEELS VERY UNSAFE.

AS SLOWING DOWN TOWARDS A RED LIGHT AT APPROXIMATELY 5 MPH THE ENGINE SUDDENLY REVVED UP . PRESSED BRAKE TO FULL (AGAIN, NO FOOT ON GAS), ENGINE CONTINUED REVVING AT HIGH RPM. JEEP LURCHED FORWARD THREE TIMES AND REAR ENDED CAR IN FRONT WAITING AT THE LIGHT. 4 WHEEL DRIVE WAS NOT MANUALLY TURNED ON, BUT FELT LIKE THE FRONT WHEELS HAD LOCKED BUT THE BACK WHEELS KEPT LURCHING THE JEEP FORWARD. AGAIN THE ENGINE WAS RACING EVEN THOUGH GAS PEDAL WAS NOT PRESSED. PLEASE NOTE: THIS VEHICLE IS A RENTAL FROM AVIS.

WHILE DRIVING THE STEERING HAS A LARGE AMOUNT OF PLAY, FAILS TO HOLD A STRAIGHT LINE, AND REQUIRES CONSTANT CORRECTION. AT HIGHWAY AND INTERSTATE SPEEDS, IT IS DIFFICULT TO KEEP THE VEHICLE IN THE DESIRED LANE ESPECIALLY AROUND CURVES AND RESTRICTED LANES. STEERING ASSIST SYSTEM FEELS AS THOUGH IT GOES IN AND OUT DAILY. IN ADDITION, VEHICLE STEERING WHEEL DOES NOT RETURN TO CENTER WHEN TURNING AND REQUIRES DRIVER CORRECTION AFTER TURNING. DEALERSHIP HAS INSPECTED VEHICLE AND NOTICED SOME DRIVABILITY ISSUES. A TSB 19-002-19 WAS DONE FOR A STEERING DAMPER ISSUE, BUT ADDITIONAL STEERING ISSUES WERE NOTICED. 'FLOATING ON THE FRONT END' WAS REPORTED BY TEST DRIVING TECH BUT AFTER CHECKING ALIGNMENT CLAIMED EVERYTHING WAS IN SPEC. NO RESOLUTIONS OFFERED THROUGH DEALERSHIP OR ESCALATION WITH FCA. I WORRY ABOUT THE ABILITY OF THIS VEHICLE TO STAY ON THE ROAD UNDER NORMAL DRIVING CORRECTIONS.

VEHICLE WANDERS BACK AND FORTH BRAND NEW 2020 WRANGLER UNLIMITED DEALER WORKED ON IT WAS PROBADLY 50 PERSENT BETTER BUT STILL CHASING STEERING WHEEL TO KEEP IN LANE THEY SAID THEY DID EVERYTHING THEY COULD UNLESS IT IS RECALLED SAW TODAY JEEP IS RECALLING SOME 2020 WRANGLERS WITH LEFT LOWER ARM BRACKET IS WELDED IN WRONG PLACE COULD THIS BE THE PROBLEM RECALL STARTS ON MARCH 14 VEHICLE IS BACK IN SHOP AGAIN FOR WATER LEAK FROM ROOF INTO CAB BEEN THERE SO FAR 5 DAYS THEY HAVE IT MORE THAN ME ALSO A LOT OF WIND NOISE FROM FRONT DOORS ON BOTH SIDES NOT BAD FOR A VEHICLE THAT COST A LITTLE SHORT OF 50000$ LOUSY QUALTY CONTROL CAN YOU TELL ME WHAT HAPPENS NEXT

2020 JEEP WRANGLER UNLIMITED RUBICON. THE DRIVER SIDE CONTROL ARM BRACKET ON MY FRONT AXLE IS NOT WELDED ON ONE SIDE. THE WELD MISSED THE BRACKET ALL TOGETHER. THERE IS A RECALL FOR SOME 2020S, BUT MINE IS NOT LISTED. JEEP TOLD ME SINCE MINE IS NOT LISTED, THERE IS NOTHING THEY CAN DO. ALSO EVEN IF IT WAS IMPACTED, THERE IS NO FIX YET. MY FRONT AXLE COULD COME LOOSE AT ANY TIME DUE TO MISSING WELD CAUSING A LOSS OF CONTROL. THIS IS A SERIOUS SAFETY CONCERN AND THEY WILL NOT DO ANYTHING ABOUT IT.

2020 JEEP RUBICON UNLIMITED PULLS TO THE RIGHT AT SPEEDS ABOVE 35MPH AND NEEDS CONSTANT CORRECTING TO STAY STRAIGHT ON A FLAT PAVED SURFACE. THIS IS NOT A ROAD CROWNING ISSUE, HAPPENS ON SURFACE STREETS OR HIGHWAY BUT MOST NOTICEABLE ON HIGHWAYS. YOU CAN FEEL THE RESISTANCE OF THE STEERING WHEEL THAT WANTS TO NATURALLY BE IN A RIGHT PULLING POSITION. FURTHERMORE, YOU CAN SEE THE DIFFERENCE IN BALANCE BY TURNING TO THE LEFT AND WATCHING THE STEERING WHEEL COME BACK TO CENTER...TURN TO THE RIGHT AND IT BARELY MOVES BACK TO THE LEFT...IT WANTS TO STAY RIGHT. JEEP SAYS THEY HAVE NO FIX FOR THIS PROBLEM, YET IT HAS BEEN REPORTED SINCE 2018. INFERIOR PARTS AND THE INABILITY TO MAKE ADJUSTMENTS HAS PERPETUATED THIS ISSUE. THE NHTSA MUST FORCE FCA TO CREATE A PERMANENT FIX FOR THIS PROBLEM. SEE ALSO 11258580. *DSY*DT*DT*JB*JB*DT*JB*DT CONSUMER STATED OLD ALUMINUM GEAR BOX WAS REPLACED AND PCM SOFTWARE UPDATED. ALIGNMENT CHECK WILL BE DONE FOLLOWING WEEK.*JB

I CALL IT THE WANDERING WHEEL HAS DONE THIS FROM DAY ONE FROM DEALER LOT. THE VEHICLE WANDERS ALL OVER THE ROAD, CONSTANTLY HAVING TO CORRECT THE STEERING. VERY STRESSFUL WHILE DRIVING ON HIGHWAY AND OR INTERSTATE. VERY EASILY COULD LEAD TO LOSE OF CONTROL OF VEHICLE. I'VE CONTACTED JEEP WAVE AND THEY KNOW THE ISSUES WHICH IS STEERING GEARBOX AS THEY HAVE THE SAME ISSUE WITH 18 & 19'S. THEY KNOW WHAT THE ISSUE IS BUT STILL CAN NOT GET THE ISSUES FIXED.

APPROACHING LIGHT TURNING FROM YELLOW TO RED. APPLIED BREAKS. VEHICLE WOULD NOT STOP. ABS SYSTEM ENGAGES LOUDLY CAR SHAKES UNCONTROLLABLY - DOES NOT COME TO STOP. VEHICLE PROCEEDS INTO INTERSECTION AND IS UNABLE TO BREAK. VEHICLE SPEED 35-40 APPROACHING LIGHT WITH 50-60 YARDS TO STOP SAFELY. COMPLETE FAILURE OF BREAKS. THIRD TIME HAD TO RETURN VEHICLE TO DEALER FOR FAILURE OF SYSTEMS.

THE STEERING HAS TO MUCH PLAY AND THE JEEP WANDERS

I PURCHASED THE VEHICLE LAST FRIDAY AND SHORTLY AFTER THAT I HAVE DISCOVERED A LOOSE STEERING WITH A 2 INCH DEAD SPOT WHEN TRAVELING OVER 40MPH. I FEEL UNSAFE DRIVING IT ON THE HIGHWAY ESPECIALLY ON UNEVEN PAVEMENT. DRIVING IN THE TUNNEL FEELS LIKE I AM FIGHTING FOR MY LIFE. WE DID CONTACT THE DEALER HOWEVER, THEY DENIED THE PROBLEM STATING THE VEHICLE IS UP TO SPEC.

NEW 2020 JEEP WRANGLER WITH 300 MILES, WANTS TO "WANDER" INSTEAD OF GOING IN A STRAIGHT LINE WHILE MOVING. THERE IS ABOUT 1/2" OF PLAY (LEFT TO RIGHT FROM DEAD CENTER) THAT DOESN'T MOVE THE CAR IN EITHER DIRECTION. UNEVEN ROADS MAKES THE CAR WANDER EVEN WORSE. DEALER CHECKED ON 1/21/20 AND SAID NOTHING WAS FOUND WRONG (SEE ATTACHED JPG FILE.

CAR PULLS TO THE SIDE, HAVE TO CONTINUOUSLY GIVE INPUTS TO THE STEERING WHEEL TO KEEP CAR CENTERED. IT IS A BRAND NEW CAR. BOUGHT 1/17/2020, AND TODAY'S DATE IS 1/20/2020

VEHICLE IS WANDERING ALL OVER THE LANE, STEERING FEELS "LOOSE" AND IT IS HARD TO KEEP THE VEHICLE STRAIGHT IN LANE. HAPPENS AT ALL SPEEDS BUT IT'S MORE NOTICEABLE AT HIGHWAY SPEEDS (50-70MPH). I HAD "NEAR MISS" WHEN DRIVING WEST ON I-10 BEFORE BAYTOWN WHERE ROAD WORKS ARE HAPPENING AND THE ROAD HAS BEEN BARRICADED ON BOTH SIDES MAKING THE ROAD TOO NARROW. SO WHEN DRIVING SIDE BY SIDE WITH AN 18WHEELER IT WAS ALMOST IMPOSSIBLE TO BE PRECISE AND KEEP THE VEHICLE STRAIGHT. I HAD TO BRAKE HARD TO LET THE 18WHEELER GO AND TRY TO AVOID ANOTHER ONE PASSING ME AND BEING IN THE SAME SITUATION. IF YOU HOLD THE STEERING WHEEL STRAIGHT, THE VEHICLE WON'T DO THE SAME, SO YOU HAVE TO GIVE CONSTANT INPUT TO AVOID GOING TO OTHER LANES. I'VE FOUND MASSIVE COMPLAINTS ON JEEP FORUMS AND YOUTUBE. SOME VIDEOS ARE ACTUALLY LEADING TO A SOLUTION BY REPLACING THE STEERING BOX, FLASHING THE POWER TRAIN CONTROL MODULE OR REPLACING THE TRAC BAR AS WELL, ETC. I'M ABOUT TO VISIT THE DEALERSHIP FOR SECOND TIME AFTER THE ISSUE WAS NOT RESOLVED ON FIRST VISIT. ONLY ALIGNMENT WAS DONE AND THEY SAID THE STEERING ISSUE WAS "NORMAL" AND THAT ALL NEW WRANGLERS WERE LIKE THAT. THANKS FOR YOUR TIME.

WHILE DRIVING THE JEEP, IT IS ALMOST IMPOSSIBLE TO KEEP THE VEHICLE IN A STRAIGHT LINE. I HAVE TO CONSTANTLY ADJUST THE WHEEL TO KEEP MYSELF IN MY LANE, OTHERWISE I DRIFT FROM LEFT TO RIGHT. IT DOES NOT MATTER THE SPEED EITHER, IF I DON'T KEEP CORRECTING MYSELF, I JUST END UP IN THE LANE NEXT TO ME OR ALMOST CROSSING OVER THE LINES. BESIDES THE VEHICLE WANDERING ALL OVER THE ROAD, THE STEERING IS VERY LOOSE.

FROM THE DAY THE JEEP WAS DRIVEN OFF OF THE LOT WITH 20 MILES ON IT IT HAS EXPERIENCED WHAT CAN BE DESCRIBED AS LOOSE OR UNRESPONSIVE STEERING. THERE IS NO NOTICEABLE PLAY IN STEERING WHEN STATIONARY, HOWEVER WHEN IN MOTION THERE EXISTS ABOUT 1 OR 2 DEGREES OF DEAD OR UNRESPONSIVE RANGE IN THE STEERING. WHEN THE STEERING WHEEL IS MOVED LEFT OR RIGHT FOR 1 TO 2 DEG. THERE IS NO RESPONSE OR A DELAYED RESPONSE FROM THE WHEELS. AS MOST WRANGLERS' STEERING WILL WANDER TO SOME DEGREE, THIS CAN CAUSE DANGEROUS BODY ROLL, OVER-CORRECTION IN STEERING AND LOSS OF TRACTION IN SNOWY CONDITIONS, PARTICULARLY WHEN 4WD IS ENGAGED. THIS HAS CAUSED LOSS OF TRACTION, NEAR ACCIDENTS AND VEERING OFF OF ROADS IN MULTIPLE OCCASIONS. THIS WRANGLER HAS BEEN IN THE DEALERSHIP'S SHOP MULTIPLE TIMES WHERE THE SERVICE MANAGER AND MECHANICS AGREE THAT THIS ISSUE EXISTS, HOWEVER CLAIM TO NOT KNOW HOW TO FIX IT. INTERACTIONS WITH FCA (JEEP) HAVE PRODUCED NO RESULTS AS THEY CLAIM TO BE UNAWARE OF SUCH ISSUES.

HARD TO KEEP CENTERED IN LANE AT HIGHWAY SPEEDS. DRIFTS LEFT AND RIGHT.

HI - I PURCHASED A NEW JEEP ON 12/31, WHILE TOOK THE DELIVERY AND DRIVING BACK HOME, THE JEEP WANDERING ALL OVER THE LANE. THIS IS VERY UNUSUAL FOR A NEW JEEP. THE JEEP GOES LEFT AND RIGHT. ON A NARROW LANE, ITS A RISK TO DRIVE AS SUCH. THIS IS A HUGE SAFETY ISSUE - BECAUSE OF WANDERING COULD CAUSE ACCIDENT AND POTENTIAL CAUSE OF DEATH AS WELL. I URGE NHTSA TO UNDERSTAND THIS ISSUE AND HELP WITH THE JEEP MANUFACTURE / DEALER TO FIX AT THEIR OWN EXPENSE AT THE EARLIEST. ALSO I AM SURE OTHER CONSUMERS EXPERIENCING THE SAME ISSUE AND LIKE TO FILE THIS COMPLAINT AND HELP THE COMMUNITY

I HAVE A SERIOUS ISSUE WITH THE STEERING OF MY JEEP. IT FEELS AS IF I AM DRIVING ON AN AIR HOCKEY TABLE. I HAVE HAD THIS ISSUE RIGHT AFTER I PURCHASED THE VEHICLE IN OCTOBER. I TOOK IT IN TO THE DEAL IMMEDIATELY AFTER I COULD BARELY KEEP IT ON THE ROAD. THEY SAID THERE WAS AN OPEN RECALL ON JEEPS FOR THIS ISSUE. THEY SOLD ME A VEHICLE WITH AN OPEN RECALL. THEY REPLACED ONE LOWER LINK ON THE PASSENGER SIDE, NOTHING ELSE. THIS DID NOT CORRECT THE PROBLEM. BROUGHT IT TO ANOTHER DEALER. THEY GAVE ME THE STANDARD TROPE THAT IT COULD BE THE TIRES, AND THAT THERE WAS NOTHING WRONG. AS I HAVE SEEN ON A LOT OF JEEP FORUMS THIS SEEMS TO BE A COMMON PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AND I WANT JEEP TO REPAIR THIS ISSUE. SOMEONE WILL BE KILLED BY NOT BEING ABLE TO KEEP THEIR VEHICLE ON THE ROAD OR EVEN IN THEIR LANE. WELL, I DON'T WANT IT TO BE ME OR ANYONE ELSE I COME IN CONTACT WITH. PLEASE HELP ME.

THE STEERING IS VERY LOOSE. YOU CAN TURN THE WHEEL SEVERAL INCHES BEFORE THE CAR REACTS. DIFFICULT TO KEEP THE CAR BETWEEN THE LINES. THE TIRE INFLATION HAS BEEN CHECKED.

TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. WHEN THE CONTACT USED THE SEAT LEVER TO PLACE ITEMS IN THE BACK SEAT, THE LEVER FRACTURED AND HE WAS UNABLE TO ADJUST THE SEAT. WHEN THE CONTACT LATER ATTEMPTED TO USE THE LEVER ON THE DRIVER'S SIDE, THE SAME FAILURE OCCURRED. THE CONTACT SPOKE WITH SWOPE CHRYSLER DODGE JEEP RAM (1012 N DIXIE HWY, ELIZABETHTOWN, KY 42701) AND WAS INFORMED THAT THEY WERE AWARE OF THE POTENTIAL FAILURE; HOWEVER, THEY DID NOT HAVE THE PARTS TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 200.

BONDED INTRUSION BAR SEPARATED FROM DOOR SKIN. SEPARATION CAUSES RUBBING/CHAFFING/NOISE WHEN DOOR IS OPERATED AND WAS WHAT ALERTED ME TO THE PRESENCE OF THE ISSUE. TAKEN TO DEALERSHIP AND WAS TOLD THE DOOR MUST BE REPLACED IN ORDER TO FIX THE ISSUE. THIS EXACT SAME ISSUE HAPPENED IN MY 2018 JEEP WRANGLER RUBICON AND THEY REPLACED THE FRONT TWO DOORS ON MY JEEP. FCA HAS CLEARLY NOT CORRECTED THIS DESIGN ISSUE, AND I AM CONCERNED THAT IT LEADS TO A WEAKENED STRUCTURAL INTEGRITY/SAFETY FEATURE OF THE VEHICLE. I AM ALSO CONCERNED THAT BECAUSE THE FIX INCLUDES REPAINTING PART OF A BRAND NEW VEHICLE, MANY PEOPLE WILL NOT WANT TO HAVE THEIR VEHICLES REPAIRED. ALSO, DEPENDING ON PERSONALITY, IT MAY BE VERY EASY TO OVERLOOK THE NOISE THAT CALLED MY ATTENTION TO THE ISSUE IN THE FIRST PLACE. BONDING LIKE THIS IS USED EXTENSIVELY IN MODERN VEHICLES. IF THEY HAVE A PROBLEM WITH IT IN THIS LOCATION, DO THEY HAVE A PROBLEM WITH IT IN OTHER LOCATIONS OR VEHICLES THAT AREN'T BEING ADDRESSED. CLEARLY THERE IS EVIDENCE THAT THIS IS A CONTINUED ISSUE ACROSS MODEL YEARS, NOT AN ISOLATED INCIDENT.

THE STEERING ON THIS JEEP IS DANGEROUS. IT WILL NOT RETURN TO CENTER, WHICH AT LOW SPEEDS MEANS IT WILL TURN IN A CIRCLE AND YOU HAVE TO STEER BACK WHEN MAKING A TURN. AT HIGH SPEEDS IT MEANS CONSTANTLY OVERCORRECTING AND CORRECTING TO KEEP VEHICLE IN LANE. THIS IS TACKING BACK AND FORTH AT HIGH SPEEDS TO AVOID HITTING VEHICLES OR BARRIERS ON EITHER SIDE OF YOU. TERRIFYING. THERE IS ALSO A LARGE DEAD SPOT IN THE STEERING FROM ABOUT 11 TO 1 MAKING THIS EVEN TOUGHER. JEEP TOLD ME "THIS IS AS DESIGNED." EVEN THOUGH THEY COULD SEE THE PROBLEM, THE WEREN'T ALLOWED TO TRY ANY SOLUTIONS. THIS IS A SEVERE SAFETY ISSUE AND NEEDS TO BE CORRECTED/RECALLED BEFORE IT KILLS SOMEONE. THERE SHOULD BE NO VEHICLE THAT SHOULD BE "DESIGNED" NOT TO RETURN TO CENTER AND HAVE MINIMAL STEERING CONTROL AT HIGHWAY SPEEDS. A SECOND PROBLEM IS THAT IT TENDS TO REALLY WANDER WITH ANY OUTSIDE FORCE. A SLIGHT BREEZE WILL MEAN YOU ARE ALL OVER THE ROAD, AND WITHOUT BEING ABLE TO RETURN TO CENTER YOU ARE AGAIN GUESSING AT CENTER AND END UP TACKING BACK AND FORTH EVEN AT LOWER SPEEDS. THE DEALER ALSO NOTED THIS.

WHILE DRIVING AT SPEEDS BETWEEN 35 AND 65 MPH, THE VEHICLE WILL WANDER FROM LEFT TO RIGHT CAUSING THE DRIVER TO CONSTANTLY CORRECT THE VEHICLE TO STAY WITHIN THE LANE. THE VEHICLE WILL ALSO PULL TO THE LEFT OR RIGHT WHEN APPLYING THE BRAKES. ONCE I SWERVED HALF A LANES WIDTH UNDER HEAVY BRAKING. THE VEHICLE HAS 3100 MILES ON IT. AT ALL TIMES REGARDLESS OF THE ROAD CONDITION THIS BEHAVIOR EXIST AND THE INTERNET IS FULL OF COMPLAINTS. THIS IS A MAJOR SAFETY ISSUE, NOT A PERFORMANCE ISSUE. PLEASE WATCH THIS VIDEO AS HE DOES A GREAT JOB DESCRIBING THE ISSUES SURROUNDING THE SAFETY OF THIS PRODUCT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GZES1_CJ99S I BELIEVE IF SOMETHING DOES NOT HAPPEN IMMEDIATELY THERE WILL BE ACCIDENTS. I HAD TO FIGHT WITH JEEP TO GET A RENTAL FOR THREE DAYS. THIS IS NOT A TIRE PRESSURE ISSUE OR SIMPLE ALIGNMENT ISSUE AND THAT'S HOW THE DEALERS ARE TRYING TO FIX THIS ISSUE, WITH BAND-AIDS I ASK FOR YOU TO READ AND TAKE THIS MESSAGE VERY SERIOUS AS I AM CONCERNED FOR ANYONE WITH THIS VEHICLE AND THESE HANDLING PROBLEMS. IT IS A KNOW ISSUE AND JEEP CONTINUES TO PUT PEOPLE IN THESE CARS. THE JEEPS ARE STILL BEING SOLD WITHOUT A PROPER CONFIRMATION THAT THEY ARE SAFE. I KNOW, BECAUSE I HAVE ONE....

STEERING IS LOOSE WHICH MANIFESTS AS WANDERING WHILE DRIVING. CONSTANT CORRECTION IS NEEDED TO STAY IN A LANE. THIS IS FATIGUING AND COULD LEAD TO AN ACCIDENT.

VEHICLE HAS TOO MUCH FREE PLAY OR WANDERING WHILE ON THE FREEWAY. NOT SAFE WITH MY FAMILY AS I HAVE TO CONSTANTLY CORRECT THE STEERING. NOT SAFE TO TAKE BOTH HANDS OFF THE STEERING WHEEL.

WHILE DRIVING AT AROUND 40+ MPH ON THE HIGHWAY, THE VEHICLE WANDERS FROM SIDE TO SIDE, REQUIRING CONSTANT STEERING INPUT TO STAY WITHIN THE LANE. FAILING TO CORRECT THE STEERING (EVEN BRIEFLY) RESULTS IN THE VEHICLE UNINTENTIONALLY DEPARTING FROM THE LANE.

THE STEERING IS LOOSE AND HAS PLAY IN THE STEERING WHEEL. IT IS DIFFICULT TO KEEP THE JEEP GOING STRAIGHT BECAUSE YOU CONSTANTLY HAVE TO MAKE STEERING CORRECTIONS. THE 'DEAD ZONE' PLAY IN THE STEERING WHEEL HAPPENS WHILE STOPPED AND DRIVING.

WHILE DRIVING ON A HIGHWAY, AND ALSO ON LOCAL ROADS, A SERVICE SHIFTER ERROR MESSAGE COMES UP ON THE DASH DISPLAY. RIGHT AFTER THAT NUMEROUS ERROR LIGHTS COME ON INDICATING NUMEROUS FAILURES ALONG WITH A CHECK ENGINE LIGHT. IN ADDITION, THE STEERING LOCKS UP MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. MAKES IT VERY DIFFICULT TO STEER THE VEHICLE WHEN THIS HAPPENS. AND, IT HAS HAPPENED SEVERAL TIMES. THERE ARE VIDEOS ONLINE THAT SHOW THIS FAILURE ON OTHER NEW JEEP WRANGLERS.

MY 2020 JEEP WRANGLER RUBICON UNLIMITED EXHIBITS THE LOOSE STEERING ISSUE AFFECTING THE 2018/19 AND 2020 JL MODELS. WHILE DRIVING THE VEHICLE AT ALL POSTED SPEEDS IT REQUIRES CONSTANT LEFT AND RIGHT STEERING WHEEL CORRECTIONS OR INPUT TO KEEP THE VEHICLE FROM WANDERING OUT OF THE LANE. FCA AND THEIR DEALERS HAVE STATED THAT AS OF NOV 18, 2019 THERE IS NO FIX AND THAT THEIR ENGINEERS ARE AWARE OF THE SITUATION. THIS LOOSE STEERING CAN ALSO BE SEEN IN THE PARKED STATIONARY POSITION BY SIMPLY TURNING THE STEERING WHEEL BETWEEN THE 11 O'CLOCK AND 1 O'CLOCK POSITIONS AND NOT SEEING THE FRONT WHEELS REACT OR MOVE AT ALL. I HAVE ONLY 455 TOTAL MILES ON THIS JEEP AND PER MY DEALERS INSTRUCTIONS I HAVE PARKED THE JEEP AS IT IS UNSAFE TO DRIVE. FCA/JEEP WILL DO NOTHING AND ALSO DECLINED TO BUYBACK THE VEHICLE SO WE HAVE RETAINED LEGAL COUNSEL.

EXCESSIVE FREE PLAY IN THE STEERING ON LEFT SIDE.

THE STEERING IS VERY LOOSE AND DANGEROUS TO DRIVE AT SPEEDS OVER 50 MPH. THIS IS NOT A SAFE VEHICLE AND WILL RESULT IN INJURY OR DEATH TO THE DRIVER AND ITS OCCUPANTS.

TOOK MY JEEP WRANGLER IN FOR SERVICE TO ADDRESS A SERIOUS HIGHWAY SPEED OVER STEERING ISSUE. AT FREEWAY SPEED YOU CAN NOT HOLD THE JEEP INTO A CURVE WITH DRIFTING OUT OF THE RADIUS OF THE CURVE. THIS FORCES A SLIGHT CORRECTION WHICH OVER CORRECTS THE OTHER WAY. I ALSO HAVE MY PREMIUM SOUND LEFT SPEAKERS CUTTING OUT PERIODICALLY WHEN DRIVING.

THE STEERING WHEEL HAS ABOUT 5% DEAD PLAY WHEN GOING OVER 60 MILES AN HOUR

WHILE DRIVING AT HIGHWAY SPEEDS, THE STEERING BECOME SLOPPY AND UNRESPONSIVE. THIS CAUSES THE VEHICLE TO WANDER FROM SIDE TO SIDE. THE STEERING IS LOOSE, SO ANY CORRECTION TO PREVENT THE WANDERING IS NOT ENOUGH OR TOO MUCH. THIS CAUSES A LOOP WHERE THE WANDERING BECOMES SIDE TO SIDE DRIVING. AT THESE SPEEDS IT IS IN DANGER OF FLIPPING OR HITTING ANOTHER CAR. ANY WIND OR SEAM IN THE ROAD IS ALSO CAUSE FOR CONCERN, AS THE OUTISDE FORCES CAUSE THE DRIVER TO CORRECT THE VEHICLE. WITH THE STEERING CORRECTION IS NEARLY IMPOSSIBLE. 2 EVENTS IN 1 WEEK OF OWNERSHIP RESULTED IN LETTING THE CAR COAST TO A STOP (ON HIGHWAY SHOULDER) IN ATTEMPT TO REGAIN COMPOSURE AFTER EXCESSIVE SIDE TO SIDE WANDERING NEARLY FLIPPED THE CAR. IT IS UNSAFE TO DRIVE.

TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE PULLED TO THE RIGHT. WHILE PARKED, THE FRONT PASSENGER SIDE OF THE VEHICLE LEANED DOWNWARD. THE VEHICLE WAS TAKEN TO AUTONATION JEEP (9980 EAST ARAPAHO RD, INGLEWOOD, CO) WHERE IT WAS DISCOVERED THAT THE SUBFRAME WAS BENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700. THE VIN WAS INVALID.

THE STEERING IS VERY LOOSE AND EXTREMELY DANGEROUS ON THE HIGHWAY. WHILE DRIVING ON THE HIGHWAY, IT IS EXTREMELY DIFFICULT TO STEER STRAIGHT. I HAVE TO MAKE LARGE STEERING WHEEL ADJUSTMENTS JUST TO REMAIN IN THE LANE. DRIVING THIS JEEP IS VERY UNSAFE AT HIGHWAY SPEEDS.

WE PURCHASED THIS 2020 JEEP ON 09/03/2019 AND THE SAME DAY NOTICED AN ISSUE WITH THE STEERING. IT WOULD SWAY IN THE LANE AND YOU CONSTANTLY HAVE TO CORRECT IT. I NOTIFIED THE DEALER IMMEDIATELY AND GOT ALMOST ZERO RESPONSE. I DROVE IT TO THE DEALERSHIP THE NEXT DAY AND WAS TOLD THEY WERE AWARE OF THE PROBLEM BUT DIDN'T HAVE A FIX FOR IT. I WAS BLOWN AWAY, I HAD JUST PAID OVER $50,000 FOR A BRAND NEW JEEP THAT HAD 3 MILES ON IT AND IT HAD A PROBLEM. I WAS TOLD TO CALL SOME 800 NUMBER AND MAYBE THEY COULD HELP ME. I COMPLAINED AGAIN ABOUT THE PROBLEM TO MY SALESMAN AND HE SCHEDULED A SERVICE APPOINTMENT. I TOOK THE JEEP IN AND THEY SAID THAT THEY DONE AN ALIGNMENT AND THAT THE TIRES WERE A LITTLE OVER INFLATED SO THEY BROUGHT THEM TO FACTORY PRESSURE. AGAIN, THIS IS A BRAND NEW JEEP THAT THEY HAD JUST RAN THROUGH WHAT THEY CALL PDI WHEN THEY COME OFF THE TRUCK. SO IF THE TIRE PRESSURE WAS WRONG, THEN IT WAS WRONG BECAUSE THEY DIDN'T CHECK IT. I RECEIVED THE JEEP BACK AND THERE WAS NO DIFFERENCE AT ALL. I'M HONESTLY AT MY WHITS END WITH IT. I FOUND ONLINE THAT THIS IS A MAJOR ISSUE AND THOUGHT MAYBE I COULD GET SOME HELP FROM YOU GUYS.

NEW 2020 WRANGLER UNLIMITED RUBICON JUST A WEEK OLD. BEEN INTO DEALER 3 OF THOSE 7 DAYS FOR THE FOLLOWING: 1.) SIGNIFICANT PULL TO THE RIGHT ON FLAT SURFACE STREETS OR HIGHWAYS REGARDLESS OF SPEED. ALIGNMENT WAS DONE AND IN SPECS, YET THE PROBLEM EXISTS. ROTATED TIRES BACK TO BACK AND SIDE TO SIDE..NO FIX. CONSTANT CORRECTION REQUIRED EVERY FEW SECONDS MAKING IT NOT JUST A SAFETY ISSUE, BUT ALSO AN EXHAUSTING DRIVING EXPERIENCE. 2.) STEERING WHEEL IS OFF CENTERED ABOUT 5+ DEGREES TO THE RIGHT AND WANTS TO CONTINUOUSLY GO BACK TO THAT POSITION. DOES NOT ALIGN STRAIGHT. CAN FEEL IT RESISTING ME WANTING TO GO BACK OFF CENTER TO THE RIGHT. THERE IS PLAY IN THE STEERING WHEEL, AND YOU CAN SEE THAT IT WANTS TO STAY OFF CENTER ALL THE TIME. 3.) STEERING WHEEL WHEN MAKING A LEFT TURN IMMEDIATELY COMES BACK TOWARDS CENTER TO THE RIGHT AND FEELS LIKE IT RESISTS WHEN WANTING TO TURN LEFT; HOWEVER, WHEN MAKING A RIGHT TURN, THERE IS NO RESISTANCE AND IT DOES NOT COMEBACK TO CENTER WILLINGLY AS IT SHOULD. DEALER DOES NOT KNOW WHAT TO DO AT THIS POINT, AND ASKED THAT I WAIT FOR A SOFTWARE UPDATE TO COME OUT IN NEXT 3-6 MONTHS. I DO NOT FIND THIS TO BE AN ACCEPTABLE OPTION. SEE ALSO 11307713. *DSY*DT*JB*JB

DRIVING AT HIGHWAY SPEEDS, THE STEERING FEELS LOOSE AND THE JEEP TENDS TO WANDER LEFT AND RIGHT. UNDER CERTAIN CIRCUMSTANCES, SUCH AS CURVES IN THE HIGHWAY, ESPECIALLY GOING DOWNHILL, CONTROLLING THE DIRECTION OF THE VEHICLE BECOMES DIFFICULT AND SCARY. THE ONLY THING TO DO UNDER SUCH CIRCUMSTANCES IS TO SLOW DOWN SUFFICIENTLY TO MAINTAIN DIRECTIONAL CONTROL. ON SEPT 1, 2019 I'VE ALMOST RAN INTO THE MEDIAN DIVIDER ON I-70 WEST, WEST OF EVERGREEN CO. ON SEPT 2, 2019, I WAS STRUGGLING TO STAY IN MY LANE HEADING EAST ON I-70 INTO DENVER, JUST EAST OF GOLDEN, CO

SIGNIFICANT "DEAD-ZONE" AT CENTER. INCONSISTENT STEERING FEEDBACK. SIGNIFICANT WANDERING, MAKING IT DIFFICULT TO KEEP VEHICLE CENTERED IN LANE. ESSENTIALLY FEELS LIKE HAVING TO PLAY "PING-PONG" WITH CONSTANT CORRECTIONS TO KEEP JEEP IN LANE, CONSTANTLY WEAVING. HAPPENS AT ALL SPEEDS. IS NOT RELATED TO WELD ISSUE WITH PRIOR MODELS, I DON'T THINK. VERY SCARY AND CONCERNING AT HIGHER SPEEDS.

TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. WHEN THE STEERING WHEEL WAS TURNED APPROXIMATELY THREE INCHES IN EITHER DIRECTION, THE FRONT WHEELS WOULD NOT TURN IMMEDIATELY. THE CONTACT INDICATED THAT THERE WAS EXCESSIVE "PLAY" WITH THE STEERING. DWAYNE TAYLOR CHRYSLER JEEP (2052 US HWY 641 N, MURRAY, KY) WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100.

CONTINUOUSLY WONDERING DRIVING ON ROAD GOING 30 MPH TO 60MHP COULD NOT KEEP VEHICLE STRAIGHT IN BETWEEN THE LINES ON THE ROAD .IT HAPPENED THE FIRST TIME WE TOOK VEHICLE HOME FROM BRAND NEW PURCHASE

ON SEPTEMBER 16 2019 MY WIFE AND I PURCHASED A 2020 JEEP WRANGLER, WE ONLY DROVE IT ABOUT AN EIGHTH OF A MILE I DIDN'T SEE A REASON TO GO ANY FURTHER BECAUSE WE WERE TRADING IN A 2014 THAT STEERS AND STAYS ON THE ROAD PERFECTLY. IT WAS LATE IN THE DAY WHEN WE PICKED IT UP AND WE WANTED TO GO TOWARDS THE MALL TO GET SOMETHING TO EAT THE JEEP WAS ALL OVER THE ROAD EXTRA MOVEMENT IN THE STEERING WHEEL IT DIDN'T CORRESPOND TO ANY MOVEMENT OF THE TIRES IT WAS EXHAUSTING TO DRIVE IT TO AND FROM THE MALL. I TOOK IT IN THE NEXT DAY TO HAVE THE SERVICE MANAGER DRIVE IT HE DIDN'T SEE A PROBLEM HE TOLD MY SALESMAN I WENT FOR A RIDE WITH MY SALESMAN AND HE COULD SEE THE PROBLEM AND FEEL IT IN THE STEERING WHEEL. I WENT THE NEXT DAY AND ASK THE SERVICE MANAGER TO GO WITH ME FOR A DRIVE I ASKED HIM DO YOU SEE THE PROBLEM HE SAID WHAT AM I LOOKING FOR WHICH WAS BOLOGNA BECAUSE I KNOW HE CAN FEEL IT HE SAID THEY WOULD LOOK INTO IT SEE IF THERE WERE ANY RECALLS I TOLD HIM THE INTERNET IS FULL OF THE PROBLEMS SOMETHING HAS TO BE DONE I WON'T LET MY WIFE DRIVE THIS VEHICLE I KNOW IN THE RECALL NUMBERS THAT YOU HAD THAT I CHECKED FIRST IT DOESN'T SAY ANYTHING ABOUT ME BUT THIS JEEP IS A LOAD OF TROUBLE PLEASE HELP US WHATEVER CAN BE DONE WE NEED IT WE'RE NOT DRIVING IT UNLESS WE HAVE TO AND THEN ONLY I WILL DO IT THE ONLY EXTRA THING I COULD SAY IS IF THE SERVICE MANAGER TOOK IT FOR A RIDE ON THE CURVED ROADS UP BEHIND THE DEALERSHIP WHICH IS GREENWOOD AUTO IN CORTLAND OHIO IF YOU'RE CONSTANTLY TURNING A WHEEL IT'S NOT AS NOTICEABLE BECAUSE YOU'RE TAKING THE SLACK OUT OF THE TURN OTHERWISE YOU'VE GOT I'M NOT SURE POSSIBLY THREE OR FOUR INCHES OF FREE PLAY

WHEN TRAVELING ON THE HIGHWAY AT OR ABOVE 60 MPH, THE JEEP WANDERS AND DOESN'T MAINTAIN A STRAIGHT LINE. THE STEERING IS VERY LOOSE AND VERY DIFFICULT TO REMAIN IN MY LANE AT ALL TIMES. I FEEL VERY UNSAFE TRAVELING ON THE HIGHWAY WITH THIS VEHICLE.