2020 Jeep Wrangler Complaint
Steering / Power Train
Filed April 11, 2023 · Incident date March 14, 2023
- Vehicle
- 2020 Jeep Wrangler
- Component(s)
- Steering / Power Train
- Complaint filed
- April 11, 2023
- Date of incident
- March 14, 2023
- Reported VIN
- 1C4HJXDN1LW
Owner's description
I just purchased the car on Jan 31, 2022 from the jeep dealership (46,000 miles). When driving, it has very loose steering. I can move the wheel left and right and the car stays straight. I was told by the dealer that that was normal. At highway speeds, it is very difficult to maintain a straight direction and I am constantly adjusting the wheel. When holding the wheel center, it drifts left or right. If I hit a bump the car moves. At times if feels like I don't have control of the vehicle. This is not safe to operate on the highway.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.