2020 Jeep Wrangler Complaint
Back Over Prevention
Filed December 16, 2024 · Incident date November 15, 2023
- Vehicle
- 2020 Jeep Wrangler
- Component(s)
- Back Over Prevention
- Complaint filed
- December 16, 2024
- Date of incident
- November 15, 2023
- Reported VIN
- 1C4HJXFG1LW
Owner's description
The contact owns a 2020 Jeep Wrangler. The contact stated while the vehicle was being operated, the digital screen blacked out and then showed a blue screen while shifting into reverse. The failure occurred occasionally. No warning light was illuminated. In addition, the contact stated that the failure became a consistent failure. The local dealer was contacted and advised the contact to detach the negative battery cable as a temporary repair; however, the failure reoccurred. The vehicle was not diagnosed or repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V436000 (Back Over Prevention) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 38,000.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.