NHTSA recalls, safety ratings, and consumer complaints for the 2023 Jeep Wrangler.
| Overall Rating | Not Rated |
| Frontal Crash | |
| Side Crash | Not Rated |
| Rollover |
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Consequence: Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z71.
Component: ENGINE
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Consequence: An engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.
Component: POWER TRAIN:CLUTCH ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
See attached document for complaint.
I own a 2023 Jeep Wrangler Rubicon 4xe (VIN: 1C4JJXR66PW627097). The instrument cluster/dashboard intermittently shuts off while driving, resulting in complete loss of speedometer, warning indicators, and critical driver information. This creates a significant safety hazard, as I am unable to monitor vehicle speed or receive warnings while the vehicle is in motion. In January 2026, I took the vehicle to the dealership for this same issue. The instrument cluster was repaired under warranty/customer satisfaction repair. However, the exact same problem has now returned. My vehicle is not currently included in Recall 30B, but the symptoms are consistent with that recall involving instrument cluster failure. I am concerned that this defect may affect additional vehicles not currently covered. I am requesting that NHTSA investigate this issue and consider expanding Recall 30B to include vehicles like mine. I have video evidence showing the dashboard shutting off while driving and will provide it as part of this complaint. https://drive.google.com/drive/folders/1Ab3NkolHPv66es_vrzSiFKLN83ezv5LC
I am the original owner of a 2023 Jeep Wrangler Sport with approximately 16,240 miles. The vehicle is completely unmodified. I am reporting a serious safety defect involving the steering and suspension system. When driving at highway speeds (50 mph and above), the vehicle experiences a violent front‑end oscillation whenever it encounters a bump, uneven pavement, or bridge expansion joints. The steering wheel rapidly shakes left to right, and the entire vehicle shudders for 5 to 10 seconds. The oscillation does not stop until I slow the vehicle down to below 45 mph. This issue is reproducible and occurs frequently on rough or uneven road surfaces at highway speeds. During these events, I temporarily lose the ability to maintain proper steering control, creating a dangerous situation for myself, my passengers, and other drivers. This condition is commonly referred to as “Death Wobble,” and it makes the vehicle unsafe to operate. Given the severity of this defect and the safety risk it poses, I am requesting that NHTSA investigate this issue and that Jeep/Stellantis address the defect under the New Vehicle Limited Warranty (3‑year/36,000‑mile basic warranty). The front‑end suspension components—including the track bar, steering damper, ball joints, and related parts—should be inspected and repaired as necessary to eliminate this hazardous oscillation.
The 2023 Jeep Wrangler has 13 NHTSA recalls and 303 consumer complaints on file. It received an overall safety rating of Not Rated out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Component: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Consequence: Fuel pump failure can result in an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Consequence: Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed May 23, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 53A. This recall is an expansion of previous recall 22V-768.
Component: EXTERIOR LIGHTING:BRAKE LIGHTS
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Wrangler vehicles. The spare tire may obstruct the view of the center high-mount brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A brake light that is obstructed may not be visible to other drivers to indicate the intention to slow or stop, increasing the risk of a crash.
Remedy: Dealers will replace the spare tire carrier assembly, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 84A.
Component: POWER TRAIN:MANUAL TRANSMISSION
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A disabled rearview image can decrease the driver's visibility of the rear view, and disabled reverse lights may not alert others that the vehicle is reversing, increasing the risk of injury or crash.
Remedy: Dealers will replace the gear position sensor, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 92A.
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.
Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Component: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Parked my 2023 Wrangler 4xe for about three hours. When I started driving again the brake pedal was hard and it took way longer than normal to stop. No warning lights, no codes on the OBD reader. Toggling max regen on and off made no difference. Power cycling the vehicle didn’t fix it. Pads are warm so the calipers are engaging, but there’s very little stopping force behind them. I would guess there is an electrical issue with the regenerative breaking system or brake vacuum.
1. The Hybrid Battery , yes, Jeep is at dealer since 3/12/25. After daily calls to get updates, including voicemails and emails to service rep and Manager several times, Finally was advised on 3/25/26 (13 days) that it needs the part and will be at least 4-6 weeks more, no loaner, no info, nothing else was provided other then to call Jeep cares to file a complaint--you can imagine how that went---they referred me back to the dealer but did open a complaint/ 2. was advised car could go on fire at any time, thank God I was not driving it at the time. 3. seems its a known common problem and current recall. 4. Inspected by Rockland jeep dealer and still sitting there. 5. no warning signs prior to car not starting. car is a lease and the lease expires prior to getting the car back, I called chrysler leasing and they directed me to call the dealer, called Jeep cares and they advised still waiting on rental authorization so I can get a rental car (which I would have to pay for and trust they will reimburse me- after all this, I do not trust them) , also they said to call the dealer after opening up a case. Bottom line, I am 16 days in , with 4-6 weeks to go with no car, no options as of this claim. I pay 700 a month for this lease and I will be out 2 months---I just asked them to extend it for the 2 months on them or keep the Jeep, Chrysler advised again to call dealer as they cannot do any of that. The dealer not advising me for 2 weeks what ( per Jeep cares) takes 10 minutes to diagnose, not providing a loaner after a week calling for one. I do not know what to do other then start to call lemon law attys?
I am reporting a safety-related electrical failure involving the heated steering wheel system in a 2023 Jeep Wrangler. While driving, the heated steering wheel malfunctioned and produced smoke from the steering wheel area. This created an immediate safety concern due to the presence of smoke and the potential for electrical overheating or fire in a critical driver control component. This was not an isolated incident. The same system required a prior repair under warranty in late 2023. Despite that repair, the failure recurred in late 2025 with more severe symptoms, including overheating and damage to electrical components. The vehicle was taken out of service for repair, and the total time out of service related to this issue was approximately 115 days due to parts delays and repair time. The problem was confirmed and repaired by authorized dealerships, including replacement of the steering wheel and related electrical components. There were no meaningful warning indicators prior to the failure. The issue occurred during normal operations. The repeated failure of the same system, combined with smoke and electrical malfunction in the steering wheel, raises concern about a potential defect that could pose a safety risk to drivers and passengers.
The contact owns a 2023 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 24V111000 (Visibility), and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds with Hybrid Mode activated, the vehicle shuddered abnormally. While attempting to defrost the front windshield, the defroster took longer than normal to defrost the windshield. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
UNKNOWN
Following 2nd battery recall, acceleration, especially with the electric on, is sluggish and then suddenly electric fails and gas engine kicks in with a lurch. Electric no longer has the power it did prior to the recall and this provides uncertain acceleration for entering freeway from onramps or during other periods of needed acceleration.
On July 3rd I was driving on the highway, and the Jeep went into limp mode. When it ran out of the electric charge, it didn’t switch over to the gas engine and became un-drivable. I brought it to a Jeep service center and they kept it until July 7th. They were not able to figure out why that happened, but obviously it is part of the recall.
I am submitting this complaint regarding a safety concern with my Jeep following the completion of Recall 68C. Since the recall service was performed, the vehicle has experienced significant issues when operating in hybrid mode. While driving in hybrid mode, the vehicle repeatedly switches back and forth between hybrid and electric operation. When the vehicle enters electric mode, the RPMs will suddenly spike and the vehicle will call for the gasoline engine. When the accelerator pedal is pressed, the vehicle is unable to maintain electric power and immediately switches into gasoline mode. This behavior results in constant drivetrain shifting and erratic engine speed changes. The RPMs frequently jump from 0 RPM (electric operation) to approximately 3,000 RPM when the gasoline engine abruptly engages. The repeated transitions between electric and gasoline power create noticeable hesitation, jerking, and inconsistent acceleration. This issue began only after the Recall 68C service was completed and was not present beforehand. The repeated switching between propulsion modes appears abnormal and may pose a safety concern, particularly during acceleration or when merging into traffic where predictable vehicle response is critical. I am submitting this report so that this issue can be documented and investigated to determine whether the recall repair may have introduced or failed to correct a problem within the hybrid drivetrain system. 2023 Jeep Wrangler 4XE Unlimited
My 2023 Jeep Wrangler 4xe has been in the shop at Tameron Jeep in Daphne, AL for 37 consecutive days. After having the recall on the hybrid battery software performed, an engine light came on. When I returned it to Tameron service department, I was told the diagnostic scan showed a fault in the hybrid battery due to the recall software update. It has remained at the service department for 37 days without remedy. The service department says they are waiting on Stellantis to advise them and that they feel like Stellantis "Star Connect" tech line is requiring their service tech to perform the same repeated tests again and again to avoid approving the hybrid battery replacement. I have called Jeep customer care, opened a case twice, escalated, requested area manager, etc., and currently there is no update, plan of action, or timeline for repair. The service department said even after the battery replacement is approved (it has not been yet), it would be more than 30 days to get the new battery. So in addition to the current 37 days in service, it could potentially be another 30-60 plus days. I have been unable to get any help, any plan, any updates from Stellantis. The service department has been very understanding but they can't do anything further without approval from Stellantis. I'm still making payments and insurance on the vehicle.
Car began slipping not wanting to shift gears humming loudly and driving rough at 61k miles on a 2023. Being told it’s dclutch and possible transmission needed. No warning just out of nowhere
On 12/06/2025, I purchased a 2023 Jeep Wrangler 4xe from a Chrysler Jeep dealership in Myrtle Beach, SC. Recall 68C (NHTSA 25V741000) had been published on 11/05/2025 — one month prior to my purchase. The recall involves high voltage battery cells with separator damage that may cause a vehicle fire while parked or driving. A Stop Sale order was active on this VIN at the time of sale. I raised the recall and fire risk during the purchase. The salesperson responded that "a fire could happen in any car" and continued to minimize my wife's specific safety concerns through sustained pressure until we agreed to purchase. No documentation was provided showing the recall had been remedied prior to delivery. The recall remains OPEN as of today. Third-party vehicle history data confirms Stop Sale: YES tied to 68C. We cannot charge the vehicle or use it as intended. We are unable to obtain timely service — the dealership reports months-long wait times with no loaner vehicle available. The vehicle has not been inspected or repaired for this defect. No warning lamps were present at purchase. The vehicle was available for sale and delivered to us despite the active Stop Sale designation. The safety risk is ongoing. We are parked away from structures per NHTSA guidance and have ceased charging the vehicle. This complaint is being filed as part of a formal legal record.
I am writing to formally report a serious issue with my 2023 Jeep Wrangler Sahara 4xe following the second recall repair (Recall 68C) related to the high-voltage battery fire risk. In November 2025, my vehicle underwent the required recall service. The repair was completed at the end of December 2025. However, immediately after the repair, I began experiencing significant performance problems in Electric Mode. Specifically: The vehicle now has severely reduced power output when operating in pure electric mode. Acceleration is noticeably weak and inconsistent compared to its performance prior to the recall repair. The gasoline engine frequently engages even when sufficient battery charge is available and Electric Mode is selected. Before the recall service, the vehicle operated normally in Electric Mode without these issues. The current condition substantially affects drivability, fuel efficiency, and the overall value of the vehicle.
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