Loading vehicle data from NHTSA...
NHTSA recalls, safety ratings, and consumer complaints for the 2002 Dodge RAM 2500.
NHTSA has not published 5-star crash-test ratings for the 2002 Dodge RAM 2500. New vehicles are often added to the NCAP rating program after initial release; check nhtsa.gov/ratings for the latest status.
Component: VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Component: ENGINE AND ENGINE COOLING
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
Consequence: A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
Remedy: K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
I PURCHASED A 2003 DODGE RAM 2500 5.7 V8 4WD. MY STEERING HAS GOTTEN REALLY LOOSE OVER THE LAST WEEK. I BROUGHT IT IN TO DEALERSHIP FOR A PREVIOUS RECALL. AND THE TECHNICIAN TOLD ME THAT MY STEERING GEAR WAS GOING OUT AND THAT IT SHOULD NOT BE BAD.
DRIVING DOWN THE ROAD WONT ACCELATE THEN LOOSE POWER , THEN AFEW A FEW MINUTES DRIVES GREAT THEN NEVER KNOW WHEN IT WILL NOT ACCELATE DRANGE LOSING POWER LIKE THAT
DASHBOARD HAS STARTED CRACKING AND SHARP PIECES OF PLASTIC HAVE BECOME LOOSE CREATING A POTENTIAL FOR THEM TO BECOME PROJECTILES IN THE EVENT OF AN ACCIDENT. SEEMS MOST OF THE PLASTIC TRIM PIECES ARE BRITTLE INSIDE THE VEHICLES PASSENGER CABIN.
CRUISE CONTROL WAS ON AND USED ACCELERATOR PETAL TO ACCELERATE, ENGINE RPM WENT TO MAX AND SPEED INCREASED 20 MPH AND CONTINUED. TAPPED ACCERATOR AND TURNED OF SPEED CONTROL, SPEED CONTINUED. PUT GEAR IN NEUTRAL AND WORKED MY WAY TO ROAD SIDE. FOUND THAT CABLE FRAYED AND JAMMED AT HIGH RPM. DISCONNECTED CABLE AND HAVE NOT FOUND REPLACEMENT CABLE YET. PART DISCONTINUED
The 2002 Dodge RAM 2500 has 2 NHTSA recalls and 156 consumer complaints on file. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
THE PLASTIC DASHBOARD AND RELATED UNDERPINNINGS AND SUPORT STRUCTURE FOR EVERYTHING FROM PASSENGER AIRBAG,RADIO, CLIMATE CONTROL AND VENTS, HEADLIGHT, MIRROR DEFROSTER, GAUGE POD, ONBOARD DIAGNOSTIC PLUG, ETC. BEGAN DISINTEGRATING IN LARGE SHARP PIECES WHILE DRIVING. THESE PIECES CUT WIRING AND FLES FOR ANYTHING AND EVERYTHING AND ARE DISTRACTING AND DANGEROUS IN MULTIPLE WAYS WORSE IF IN AN ACCIDENT. I HAD TO REMOVE RADIO, AND DISABLE AIRBAGS FOR SAFETY. REPLACEMENT PARTS ALONE ARE POTENTIALLY IN THE THOUSANDS, NOT INCLUDING LABOR AND WIRING HARNESS REPAIRS.
THE DASH HAS CRACKED INTO SEVERAL PIECES THAT ARE NOW A HAZZARD OF FLYING SHARDS IN CASE OF AN ACCIDENT. ALSO THERE ARE HOLES INT THE DASH WHERE THE PIECES HAVE BROKEN OUT THAT CAN ALLOW DEBRIS TO FALL INSIDE THE DASH THAT CAN CAUSE FIRES OR ELECTRICAL SHORTS.
I AM HEARING A POPPING SOUND WHEN TURNING THE STEERING WHEEL, PLAY IN STEERING, TRUCK IS WOBBLING ALL OVER THE PLACE WHEN DRIVING ON UNEVEN ROADS, HISSING SOUND COMING FROM FRONT END WHEN ACCELERATING. PLAY IN STEERING GEAR BOX. THE CLICKING POPPING SOUND I HEAR WHEN TURNING STEERING WHEEL IS WHEN DRIVING OR NOT MOVING. I HAVE HAD THIS TRUCK PULL FAR RIGHT ON THE ROAD WHEN GOING ON UNEVEN ROADS.
DODGE RAM "DEATH WOBBLE" OR SHIMMY PHENOMENON, WHILE IN MOTION AND ENCOUNTERING HIGHWAY ROAD SURFACE CHANGES.
TL* THE CONTACT WAS A LAW ENFORCEMENT OFFICER. WHILE A MOTHER WAS ATTEMPTING TO EXIT A 2002 DODGE RAM 2500 WITH THE ENGINE RUNNING, THE TWO YEAR OLD PASSENGER IN THE VEHICLE SHIFTED THE VEHICLE FROM THE PARK POSITION INTO REVERSE. THE VEHICLE ROLLED BACKWARDS AND CAUSED THE MOTHER TO FALL. THE CHILD SUBSEQUENTLY FELL OUT OF THE VEHICLE AND WAS RUN OVER BY FRONT DRIVER'S SIDE WHEEL. THE CHILD WAS TRANSPORTED BY AMBULANCE TO THE NEARBY HOSPITAL. THE CHILD WAS PRONOUNCED DECEASED UPON ARRIVAL. A POLICE REPORT WAS FILED. THE POLICE REPORT NUMBER WAS: 2017-6489. THE CONTACT WAS CONCERNED THAT THE SHIFT INTERLOCK FUNCTION FAILED TO OPERATE AS INTENDED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,013. .UPDATED 09/07/17 *BF *JS
TRUCK GARAGE KEPT FOR 10 OF ITS 14 YEARS. CURRENT MILEAGE 2017 = 90,000. AUG 2014 DASH BOARD BEGAN TO CRACK AND FALL APART - TRUCK HAD ONLY 79,950 MILES! PLASTIC PIECES FALL INTO DASH HOLES AND GET STUCK UNDER DASH AMONGST STEERING WHEEL, ELECTRICAL WIRES/CONTROLS, ETC. PLASTIC PIECES CAN FALL AT ANY TIME WHETHER IN MOTION OR STATIONARY.
WHILE TRAVELING ON I-5 IN PORTLAND, OREGON, I LOST CONTROL OF THE ACCELERATOR PEDAL, IT WHEN INTO A "DEAD PEDAL MODE". I WAS ON A VERY BUSY SECTION OF THIS INTERSTATE AND HAD TO IMMEDIATELY FIND A LOCAL OFF THE SIDE OF THE ROAD NEXT TO AN ON RAMP. IT WAS A VERY DANGEROUS SITUATION. IT WAS AN ELECTRONIC PROBLEM.
DEATH WOBBLE. EXPERIENCE WHEN HITTING SMALL/MINOR BUMPS IN THE ROAD OR RAILROAD TRACKS. VIOLENT SHAKING CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND ALMOST IMPOSSIBLE TO KEEP YOUR FOOT ON THE BRAKE PEDAL TO TRY TO COME TO A STOP. SHAKING IS SO VIOLENT THAT THE DRIVER IS BOUNCED AROUND IN THE SEAT, MOMENTARILY AIRBORNE AND ITESM IN THE TRUCK FLY AROUND. LAWSUIT WAS ISSUSED ON 2004 AND NEWER MODELS BUT AFFECTS OLDER MODELS AS WELL. WE NOW HAVE PAID $900 IN PARTS TO FIX THE "DEATH WOBBLE" THAT HAD WE KNOWN WAS AN ISSUE, WOULD NOT HAVE PURCHASED THE TRUCK. COMPLETELY UNSAFE TO DRIVE WHEN IT IS OUR DAILY DRIVER AND WE CANNOT AFFORD TO PARK IT AND PURCHASE ANOTHER VEHICLE TO REPLACE IT WITH. CANNOT SELL IN CURRENTY CONDITION HAVING A "DEATH WOBBLE". NO GUARANTEE THAT THE PURCHASED PARTS WILL FIX THE PROBLEM.
THE DASHBOARD HAS LITERALLY BROKEN INTO PIECES AND SHARDS 3 YEARS AFTER WE PURCHASED THE TRUCK. IT IS A VERY DANGEROUS SITUATION AS WE HAVE GREAT CONCERNS FOR THE SAFETY OF THOSE DRIVING AND/OR RIDING IN THE VEHICLE. THE SHARDS ARE VERY SHARP AND COULD EITHER PUNCTURE THE AIRBAG OR CAUSE HARM TO AN INDIVIDUAL IN THE EVENT OF AN ACCIDENT. THERE ARE MANY VEHICLES WITHIN A PERIOD OF YEARS MADE BY THIS MANUFACTURER THAT HAVE ALL HAD THIS SIMILAR ISSUE. IT IS OBVIOUSLY DUE TO A DEFECT IN THE PLASTIC USED IN THE DASHBOARDS AND THE MANUFACTURER HAS NOT OFFERED A RECALL FOR THIS REAL SAFETY ISSUE. WOULD THEY SETTLE FOR THIS WITH THEMSELVES OR THEIR LOVED ONES IN A VEHICLE WITH THIS ISSUE. THE DASHBOARD IS LITERALLY DISINTEGRATING.
THE DASH IS CRACKING AND DISINTEGRATING AND THE SHARP SHARDS OF THE PLASTIC DASH PIECES ARE A SAFETY HAZARD.
DASH STARTED CRACKING IN 2009 AND PIECES ARE FALLING OFF. THE CRACKED DASH AND LOOSE PIECES ARE DANGEROUS AND COULD CAUSE SERIOUS BODILY HARM IF I WAS IN AN ACCIDENT. THERE SHOULD HAVE BEEN A RECALL ON THIS ISSUE YEARS AGO.
Showing 15 of 156 complaints