NHTSA Campaign #25V732000

2017–2019 Ford Flex Recall

Structure: Body

Issued · Manufacturer: Ford Motor Company

Affected model years
2017, 2018, 2019
Component
STRUCTURE:BODY
Vehicles affected
64,938
Report received

Summary

Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Consequence

Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Remedy

Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

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Data sourced from the NHTSA Recalls database.

2017–2019 Ford Flex Structure Recall (25V732000) | VinDecoder