2024–2025 Kia Ev9 Recall
Electrical System: Instrument Cluster/panel
Issued October 10, 2024 · Manufacturer: Kia America, Inc.
- Affected model years
- 2024, 2025
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Vehicles affected
- 14,163
- Report received
- October 10, 2024
- Repair type
- Over-the-air software update
Summary
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
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Data sourced from the NHTSA Recalls database.