NHTSA Campaign #24V060000

2020–2024 Chevrolet Silverado 2500 Recall

Latches/locks/linkages: Tailgate: Latch

Issued January 2, 2024 · Manufacturer: General Motors, LLC

Affected model years: 2020, 2021, 2022, 2023, 2024
Component: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Vehicles affected: 570,434
Report received: January 2, 2024

Summary

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.