NHTSA Campaign #13V527000

2008–2012 Dodge RAM 4500 Recall

Steering: Linkages: Tie Rod Assembly

Issued June 11, 2013 · Manufacturer: Chrysler Group LLC

Affected model years: 2008, 2009, 2010, 2011, 2012
Component: STEERING:LINKAGES:TIE ROD ASSEMBLY
Vehicles affected: 36,151
Report received: June 11, 2013

Summary

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.

Consequence

A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy

On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is R16.

Notes

This recall supersedes tie rod recall 10V657. Vehicles that were previously remedied under recall 10V657 are also affected by this campaign. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.