2015 Ram Promaster City

Component: EQUIPMENT:OTHER:LABELS

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.

Full recall detail →

Component: ELECTRICAL SYSTEM:SOFTWARE

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Full recall detail →

The contact's boyfriend owns a 2015 Ram Promaster 2500. The contact stated that while her boyfriend was driving at an undisclosed speed, the check engine warning light illuminated. The driver continued driving, and the vehicle entered LIMP Mode and failed to accelerate above 5 MPH. The vehicle was taken to a dealer where it was serviced under an unknown recall; however, soon after the vehicle was repaired, the failure returned. The vehicle was taken back to the dealer and serviced a second time under the same recall. Recently, the contact stated the failure returned, and the vehicle was taken back to the dealer. The vehicle remained with the dealer for several months before the contact was informed that the vehicle could not be serviced. The contact was advised to retrieve the vehicle. The manufacturer was notified of the failure, and the contact was provided with the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 150,000.

Driving 55mph on highway when, the vehicle began to shudder abnormally, resulting in pulling over to the shoulder of the interstate. Took vehicle to mechanic and learned oil coolant housing was leaking. This is a known design flaw by the manufacturer which can lead to engine damage and/or sudden stops of performance while driving.

The contact owns a 2015 Ram Promaster 3500. The contact stated that while driving 70-75 MPH, the DEF warning light was illuminated. The contact added DEF fluid to the tank and continued driving; however, a message indicating that the vehicle was in countdown mode or LIMP mode was displayed. The vehicle was taken to the dealer to be diagnosed; however, the dealer had informed the contact that the cause of the failure could not be determined after performing several tests. The vehicle remained stuck in LIMP mode and had remained at the dealer unrepaired for two months. The manufacturer was notified of the failure, and the contact requested an engineer's assistance in diagnosing the vehicle. A case was filed, but no assistance was provided. The contact stated that the vehicle was essential to get to several doctors' appointments after he had undergone surgeries. The failure mileage was approximately 98,000.

The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the check engine warning light illuminated. The contact stated that after shifting to park(P) and the parking brake was engaged, the vehicle rolled backwards. The vehicle was taken to the dealer, who diagnosed the vehicle with an unknown sensor failure. The sensor and the brakes were repaired. The contact retrieved the vehicle, and the check engine warning light was illuminated. When the gear lever was shifted to park(P) and the parking brake was engaged, the vehicle rolled backwards. The dealer was contacted, and the dealer at first refused to take the vehicle. After several months, the dealer took the vehicle, and it was diagnosed and determined that the fuel injectors, brakes, fuel tank, and an unknown sensor needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The vehicle was parked at the residence and had not been driven since. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

The contact owns a 2015 Ram Promaster City. The contact stated while operating the vehicle, the message "Service Hill Holder" remained illuminated, and the vehicle experience harsh driving and would not properly shift into gear. The vehicle was taken to the local dealer who reprogrammed the PCM under NHTSA Campaign Number: 16V529000 (POWER TRAIN); but the failure persisted. The contact stated that eventually the vehicle failed to start. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.

We purchased the van in April 2024, and the mileage was 130268. We checked the oil regularly and noticed the level dropping. After driving it 3080 miles and checked the oil level after letting the vehicle sit over night. The oil level was down almost 2 quarts. I contacted the dealer and told them what happened and they mentioned that there was a recall for some Promaster City vans. I looked up the information and found the recall marked as W80. I contacted Chrysler and they said our vehicle isnt listed and to contact the NHTSA. It has the same problems and is losing the oil in the same amounts as specified in the recall but for some reason, our VIN isnt listed in the recall.

Both side mirrors fold in at highway speeds which means you have to roll down the window and hold the mirror open to turn

The van was parked for approximately 5 hours and burst into flames with no one in it the key removed and the van locked. The fire department was called and took a couple hours to put the fire out. The van is a complete loss.

exited a freeway, and when taking off at the stop vehicle lunged forward into the intersection and went out of gear. after repeated attempts to accelerate, drove about 200 feet and dropped out of gear again. Had vehicle towed to Dealer who said needed a new transmission and a left engine and transmission mount because the mounts are breaking causing the engine and transmission to drop nearly to the pavement. An article posted June 2019 by certtrans details the failure (search online for: mopar fix for ram promaster transmission bracket breakage). There are many possible catastrophic safety issue from this failure. Why have these vehicles not been recalled for these defective mounts? The upgraded mount was an additional $847. The price alone may scare some people off from replacing with upgraded mount. At highway speeds when the engine and transmission fall down the angle of the drive axles alone could cause breakage and loss of power. Plus there are a many other possibilities for this to cause a crash.

Engine loss power, vehicle will completely shut down as if it did not have a battery, this has happed with in the last 6 months, vehicle will restart after a few minutes, engine light will come on, engine service transmission service and hill holder service warning on dash which has been service by dealer. This is a on and off issue which is a dangerous safety hazard for driver and other vehicles.

Several incidents when accelerating, the engine goes into a limp mode, followed by indicator lights coming on P0401, P0299, P226C. The vehicle will not accelerate and travels at a max speed of about 5mph. This has happened in traffic every time and has put me and my family, as well as other vehicles, at extreme risk of being in an accident, not being able to accelerate out of the way of oncoming traffic. After several cycles of turning the vehicle off and on, it returns to normal function. The vehicle has been inspected at a Dodge Service station. They determined that the Turbo diesel system is malfunctioning and needs repair. My vehicle is available for inspection upon request.

Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode