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NHTSA recalls, safety ratings, and consumer complaints for the 2004 Jeep Liberty.
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover |
Component: SUSPENSION:REAR
Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.
Consequence: A fractured control arm can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38. Note: This recall is an expansion of recall 12V-085. Vehicles included in that campaign are not included in this recall.
Component: SUSPENSION:REAR
IN JUNE 2012, CHRYSLER EXPANDED THIS RECALL TO INCLUDE MODEL YEAR 2006 AND 2007 JEEP LIBERTY VEHICLES, REPRESENTING AN ADDITIONAL 137,176 VEHICLES. THIS RECALL NOW CONCERNS CERTAIN MY 2004-2007 JEEP LIBERTY VEHICLES. THE TOTAL NUMBER VEHICLES BEING RECALLED IS NOW 346,900. THESE VEHICLES WERE MANUFACTURED FROM JULY 3, 2003 THROUGH JUNE 29, 2007. THE RECALL ADDRESSES THOSE VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. SOME VEHICLES MAY BE EQUIPPED WITH REAR LOWER CONTROL ARMS THAT CAN EXPERIENCE A REAR SUSPENSION LOWER CONTROL ARM FRACTURE DUE TO EXCESSIVE CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS.
Consequence: A FRACTURE OF THE REAR LOWER CONTROL ARM MAY RESULT IN A LOSS OF VEHICLE CONTROL AND MAY LEAD TO A VEHICLE CRASH.
Yes I checked for recall on my 04 jeep liberty suspension and there is a recall on it I was driving my jeep and it is pulling so much that it's scary to drive but it's the only vehicle I have to get back and fourth to work so I researched it and everything it's saying on the recall is what is going on I'm afraid to get in a wreck and not only hurt my but mostly hurt anyone else in a crash where can I take it to get fixed
Rt passenger lower ball joint broke. Found out it was an older recall for this when I didn't own the jeep. Want to know if the recall could still be good
Tires shake, grind and make a pulsing noise when trying to stop.
The tires began vibrating no matter what speed. The sidewall became very thin. The tire pressure monitoring sensor light keeps coming on even though the tires and TPMS sensors are brand new
The 2004 Jeep Liberty has 13 NHTSA recalls and 1100 consumer complaints on file. It received an overall safety rating of Not Rated out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR LOWER CONTROL ARMS ON ALL AFFECTED VEHICLES ORIGINALLY SOLD IN, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 26, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Component: SUSPENSION:FRONT:HUB
Timken is recalling certain non-formed, front wheel hubs, part number HA599467, which were sold to retail and automotive distributors in the automobile aftermarket as front wheel hub replacements designed only for use on certain 2002 through 2005, 4X4, non-ABS, Jeep Liberty vehicles. These front wheel hub units can be mistakenly sold to owners and installed on 4X2 versions of the Jeep vehicles.
Consequence: If the non-formed hub unit is installed on a Jeep Liberty 4x2 model (which does not use an axle nut for hub retention), the vehicle wheel will not be secure and a front wheel separation may occur, increasing the risk of a crash.
Remedy: Timken has notified retail stores that have received the subject parts. The front wheel hubs will be replaced free of charge. Owners who may have purchased the affected units should contact Timken at 1-330-471-3693 for more information. This recall is being conducted by Timken, not Chrysler/Jeep.
Component: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Component: EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Consequence: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Component: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ON CERTAIN TRUCKS, THE CONSTANT TENSION FRONT LOWER BALL JOINTS MAY EXPERIENCE CONTAMINATION. IF THE VEHICLE IS OPERATED FOR AN EXTENDED PERIOD WITH THIS CONDITION, THE BALL JOINT MAY EVENTUALLY EXPERIENCE WEAR AND LOOSENESS.
Consequence: WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE FRONT LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 11, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Component: EXTERIOR LIGHTING
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Consequence: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy: AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Component: EXTERIOR LIGHTING
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Consequence: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy: CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Component: SUSPENSION
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
Consequence: THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
Remedy: ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Component: EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Consequence: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON SOME SPORT UTILITY VEHICLES, CERTAIN REMOTE KEYLESS ENTRY (RKE) INPUT MAY CAUSE THE BODY CONTROL MODULE (BCM) SOFTWARE TO ACTUATE THE DOOR LOCK MOTORS CONTINUOUSLY.
Consequence: THIS CAN CAUSE THE LOCK MOTOR BEARINGS TO OVERHEAT AND SEIZE. IF THIS OCCURS, THE DOOR LOCK SYSTEM WILL BECOME INOPERATIVE.
Remedy: DEALERS WILL INSPECT AND REPLACE, AS NECESSARY, THE DOOR LATCH ASSEMBLIES AND THE BCM SOFTWARE WILL BE UPDATED. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Component: ENGINE AND ENGINE COOLING
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES ONLY, TWO VALVE COVER STUDS MAY INTERFERE WITH THE FUEL INJECTOR AND ALTERNATOR WIRING HARNESSES.
Consequence: DAMAGE TO THE ALTERNATOR WIRING HARNESS COULD RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL ADD PROTECTIVE CAPS TO THE VALVE COVER STUDS AND RE-ROUTE THE AFFECTED WIRING HARNESS TO PROVIDE CLEARANCE. OWNER NOTIFICATION BEGAN ON JULY 19, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Component: EQUIPMENT:OTHER:LABELS
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
Consequence: THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
I was going around a corner when it felt like a cinder block was under it. I stopped and looked but it wouldn't go and the driver's wheel was slumped where you couldn't drive it. I called the tow truck and had it towed to get it fixed. The Lower Ball Joint and control arm had to be replaced on both sides in the front. It was going to happen on the passenger side also. If I would have been on the freeway my car would have flipped and I wouldn't have survived. The back tires had a recall on them that I had done. Also the upper Ball joints had to be replaced.
[XXX] My son’s 2004 jeep liberty with 90k miles was towed to Andy Mohr Chrysler Dodge Jeep Ram4505 W 96th St Indianapolis, IN 46268 by Cooks. I requested the vehicle be towed bc at approximately 530am i was driving the vehicle in the parking lot and turned right out of the parking lot in order to pull to a stop sign. Shortly after turning the wheel to the right I heard grinding that got progressively worse as I continued to coast to the stop sign. Then i heard a loud noise a and couldn’t move the vehicle. The tire fell off and I got out and fluid was leaking from vehicle. I researched recall for this vehicle and there were several regarding ball joints and knuckles rusting and breaking. I called the dealership days after it was towed and Spoke with Landon (sales) @935am he noted there was a Recall on ball joints 9/12/2006 and he said he would print the document he will review notes pass to Corey (service) and I should get a call back the following Monday. I never heard back. I called the dealership to follow up on status of recall and repairs. I never received an any confirmation that any research was done on the recall but I did approve the repairs. However I continue to find so much information on problems with this issue . I would like to be reimbursed for the repairs. The car was a gift from my son’s grandmother and was in immaculate condition despite being older vehicle she rarely drove it as the mileage reflected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have a 2004 Jeep Liberty and while DRIVING AND MAKING TURNS, THE STEERING WHEEL MADE A LOUD GRINDING NOISE. THE NOISE WAS ALSO HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. I got woke up this morning with the alarm going off.. no one was around the Jeep.. I know this because I have security cameras.. my husband check the fuse box and inside they were water in the fuse box..which it rain last night and I don’t know how it is getting wet.. my lights are wanted to stay on. And when I turn the ignition off my Jeep off wants to continue running.. I have had it to several different mechanics and no one seems to know exactly what the problem is.. please help me fix this problem..
While driving at speed (~70 mph) on the Interstate, while on a straightaway, the vehicle began to sway as if being pushed by wind or like being passed by a semi truck. The swaying continued for 10 to 20 seconds before the rear passenger tire sidewall suffered a sudden catastrophic failure which made steering the vehicle very difficult. I had not struck any significant road debris prior to this incident or taken the vehicle off-road since purchasing the tires. The vehicle was able to stop in the breakdown lane without losing control. There were no injuries or other incidents as a result of the tire failure. The driver replaced the tire with a spare. The tire repair shop replaced the failed tire under the manufacturers warranty. Approximate miles on the failed tire - ~5000 miles Length of service - < 4 months Tire Size - P 235 / 70 R 16
The contact owns a 2004 Jeep Liberty. The contact stated received notifications of NHTSA Campaign Numbers: 06V288000 (Suspension), 13V252000 (Fuel System, Gasoline, Structure), and 18V278000 (Suspension). The contact scheduled a recall repair appointment, and after arriving at the dealer, was informed that parts were not yet available for the recall repairs. The dealer suggested that the appointment be rescheduled. The appointment was rescheduled. The contact stated while driving at an undisclosed speed, the ball joints fractured. The vehicle was towed to the dealer. The contact stated that the dealer had the vehicle for almost a month before the contact was advised that the recall repairs could not be completed due to other vehicle failures. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,674. Parts distribution disconnect.
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA Campaign Number: 12V085000 (Suspension). The vehicle was taken to an undisclosed dealer, where the recall repair was completed; however, the contact stated that while driving approximately 30 MPH, the vehicle started shaking violently. The contact was able to drive the vehicle to a parking lot where the front passenger’s side wheel detached from the vehicle. There were no warning lights illuminated. The vehicle was towed to the residence. An undisclosed dealer was notified of the failure and the contact was informed that the vehicle was under a parts warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 250,000.
The contact owns a 2004 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the rear windows failed to operate as needed. The vehicle was taken to an independent mechanic, who informed the contact that the control module needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000.
My jeep liberty's check engine light has come on I've done every thing my obd2 scanner has said is wrong but this piece of [XXX] will not come outta limp mode so there for the rpms will not go over 2500 rpms and id like to know [XXX] is causing it to do that I've seen videos on YouTube that says it Bent valves and I need to replace with an upgraded version but I just bought this [XXX] thing and only have it maybe 2 months before it started doing this [XXX] and just paid God [XXX] $3,500 for this [XXX] God [XXX] piece of [XXX]some one please help before I put a rag in the gas tank and light that [XXX] on fire I'm [XXX] sick and tired of always getting the [XXX] end of the stick when it comes to me getting vehicles. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2004 Jeep Liberty. The contact stated that after making a left turn, the front driver-side wheel detached and no warning lights were illuminated. The vehicle was then towed to an independent mechanic where it was diagnosed that the lower ball joints, the upper control arms, and the axle had to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 85,439.
Was turning into a parking spot at a convenient store and my driver front lower ball joint snapped at the base it is a clean break you can hold part in back to gather without gaps. Only if I could glue it back together it would look unbroken. Just joking but yeah at least I wasn’t driving down the road
The contact owns a 2004 Jeep Liberty. The contact stated that the vehicle intermittently lost motive power with the check engine warning light illuminated. The contact also stated that an abnormal noise would emit from the suspension. The vehicle was taken to an independent mechanic and she was informed that the engine needed to be replaced. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 145,000.
Showing 15 of 1100 complaints