2012 Ford Expedition Problems & Complaints

The contact owns a 2012 Ford Expedition. The contact stated that while his wife was driving 30 MPH, the transmission unexpectedly downshifted, causing the occupants to lunge forward. The tires squealed and the wheels locked up. The vehicle was turned off but failed to restart. No warning light was illuminated. The contact stated the failure was associated with NHTSA Campaign Number: 16V248000 (Power Train). A tow truck company was contacted, and was able to restart the vehicle, but the failure persisted. The local dealer was contacted and confirmed that there was no recall coverage associated with the VIN. The vehicle was not diagnosed or repaired. An attempt was made to contact the manufacturer, but there was no response. The failure mileage was approximately 166,000.

While exiting the freeway at approximately 45 to 50 mph, the transmission downshifted to 1st gear locking up the tires.

The speedometer will quit working and the vehicle will not shift out of 1st gear, if you can work through it it will start throwing error messages such as zero miles to empty, tire moniter system fault, etc. This is a very dangerous situation especially in high traffic areas. There was a customer satisfaction program on it but only up to 150,000 miles. This program should last the life of the vehicle, also, if it was fixed before ownership, why did it go bad again

Over a period of time this problem is occurring more often. The vehicle will downshift into first gear. I pull over check engine light is on. I turn off wait turn back on and no problem for awhile. Within the last month this has occurred many times . Each time the check engine light comes on but also now the advance track light. Each time I have the same codes pulled. Driving on the highway with my daughter at 65mph it downshifted and the back tires locked up . Vehicles had to swerve to miss us. The check engine light was on advance track light same codes pulled. The dealership said it’s not in the recall even though it was built in Jefferson co Kentucky 9/2011. I don’t understand why this vehicle wasn’t recalled . I have to continue to drive it’s my only vehicle. I’m so scared for my life.

The contact owns a 2012 Ford Expedition. The contact stated that the image displayed on the back over prevention screen was either upside down, distorted, static only, or completely black. The failure was intermittent. During the failure, the contact was able to restart the vehicle to fix the image; however, the fix was intermittent. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact researched and found information on NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the VIN and model year was not included. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

I was driving my 2012 expedition and suddenly the vehicle went from doing 60 to 40 immediately the tires squealed and threw me into the right lane . This vehicle transmission has a recall for down shifting and power train issues. My vin number does not fit the Recall but my vehicle has all the symptoms of multiple recalls and is not safe to drive . Had i not known how to drive i and my daughter would be in the hospital due to the faulty transmission lead frame and power train . I contacted Ford head quarters they were no help even though there is clearly a recall . I also took the truck to ford of valparaiso and had to pay the 1,000 dollars for the lead frame to be replaced which was in the recall and I shouldn't have had to pay anything .. them replacing the lead frame did nothing the car is still not drive able and is extremely unsafe its my only vehicle and I am a single mother of 2 kids .

ABS CPU control system. Error Code B1342-EC. Antilock braking system electronic control unit defect.

JULY 2025 MY 2012 FORD EXPEDITION THREW A P0742 CODE FOR A STUCK TORQUE CONVERTER CLUTCH. THE VEHICLE HAD JUST UNDER 150K MILES AND STARTED TO JERK IN AND OUT OF GEAR AND THE WRENCH LIGHT ILLUMINATED SO I, THANKFULLY WAS GOING APPROXIMATELY 45 MPH WHEN IT HAPPENED AND WAS ABLE TO PULL THE VEHICLE OVER AS IT WAS IN LIMP MODE. WHEN I CLEARED THE DTC CODE THE PROBLEM WENT AWAY TEMPORARILY BUT EVENTUALLY LOCKED BACK UP AGAIN WITHIN A MILE FROM MY HOME. UNFORTUNATELY, FORD DEALERSHIPS WILL NOT STAND BEHIND THE CUSTOMER SERVICE NUMBER THAT THEY HAVE LISTED FOR A REPLACEMENT OF THE TRANSMISSION LEAD FRAME. I PROVIDED THE LOCAL DEALERSHIP WITH ALL OF THE NECESSARY INFORMATION AS WELL AS AN INDEPENDENT DIAGNOSIS BY A TRANSMISSION SPECIALIST. LOOKS LIKE I'LL JUST HAVE TO WAIT FOR THE DAY THAT IT CAUSES A MASSIVE ACCIDENT BY DOWNSHIFTING INTO 1ST GEAR AT 65MPH. TERRIBLE CUSTOMER SERVICE AND I CAN ONLY HOPE THIS DOESN'T COST SOMEONE THEIR LIFE.

I just purchased (2 months ago) a 2012 Ford Expedition EL 5.4l v8 from a private party. I wish I would have done more research as I am ALREADY EXPERIENCING TRANSMISSION ISSUES THAT I BELIEVE ARE DIRECTLY RELATED TO THE VEHICLES LEAD FRAME RECALL. IT THREW A P0742 CODE ON ME Torque Converter Clutch Circuit stuck on and decided that it would only drive in limp mode unless I cleared the code, pulled over, cycles the key, and restarted the vehicle. Even as dangerous as this UNEXPECTED SHIFTING INTO 1ST GEAR AT HIGHWAY SPEEDS IS, IT IS EQUALLY AS DANGEROUS TO BE GETTING OUT OF YOUR VEHICLE IN MOVING TRAFFIC DUE TO FORD'S TERRIBLE DESIGN ON THIS VEHICLES POWER TRAIN/TRANSMISSION SYSTEM. I HAVE SCHEDULED AN APPOINTMENT WITH THE LOCAL Ford DEALER AND AL CERTAIN I'LL GET THE RUNAROUND/BLAME GAME FOR THIS ONE. 150K MILES AND AS I said, I HAVE OWNED IT FOR 2 MONTHS AND HAVE ALREADY HAD TRANSMISSION ISSUES, BRAKE ISSUES, BELT TENSIONER PULLEY LITERALLY FELL OFF.. AND FROM WHAT I READ, WHAT'S NEXT??? THE CAM PHASERS?? THAT'S IF THE TRANSMISSION ISSUE IS EVEN FIXED AND IT BECOMES SAFELY DRIVE ABLE AGAIN. COME ON FORD, GET YOUR ACT TOGETHER, YOU'RE BETTER THAN THIS!

Campaign 19N01 Description Transmission molded leadframe extended coverage Next Steps Contact your dealer for next steps. Did this and was told that the vehicle was not covered due to it being after 10 years and barely over 150,000 miles. I am experiencing transmission issues where the torque converter clutch is now stuck on and the lead frame is more than likely the cause. Thanks FORD, NEVER AGAIN.

Transmission failed to engage after startup, and while driving will slip out like its in neutral without warning. There was a series of messages that rolled over and over as the vehicle slowed. When we first took it to have it serviced for this problem June of 2024, they optioned to flush, change the filter, and put in new transmission fluid. They could not reproduce the problem. That seemed to take care of it until May 17, 2025 when it started slipping again. Again, the service center cannot reproduce the problem. The sudden slowdown, puts us in a risk for an accident with other vehicles. The vehicle is available for inspection if needed.

While driving my vehicle, the transmission down shift on its on and the vehicle antilock brakes hit and suddenly stops on its on.

The contact owns a 2012 Ford Expedition. The contact stated while driving 45 MPH, the vehicle started jerking and downshifted unintendedly. The contact stated there were two unknown warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the output speed sensor had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V248000 (Power Train); however, the VIN was not included. The dealer was contacted and informed the contact there would be no assistance because the vehicle was out of warranty. The manufacturer was not notified of the failure. The failure mileage was approximately 203,000.

On [XXX] @ [XXX]. I was traveling [XXX] in Logan Co., OK in my 2012 Ford Expedition EL (purchased used Jan. 2020) at an approximate speed of 45 mph when the vehicle downshifted into 1st gear causing a rapid deceleration wherein the vehicle behind me had to take evasive action to avoid rear ending me. The engine rpms climbed significantly while the speedometer stopped working and the vehicle never shifted into any higher gears for the next five blocks wherein I was able to pull my vehicle into a safe place. Again, the vehicle continued only in 1st gear! After turning the vehicle off and letting it sit for a few minutes, it appeared everything had reset and I slowly drove it straight to my mechanics shop. (However, shop was closed until after Memorial Day, so I again drove it slowly back home). Total trip was approximate 12 miles. Issue took place approximate 5 miles from when I left my residence. Ironically, I had visited my mechanic the day before inquiring about an issue wherein the vehicle would beep and a "wrench symbol" would display on the instrument panel and the speedometer and instrument display would stop working. I advised this was the 2nd time that issue occurred within the past few days, however, once the vehicle was turned off and restarted, all seem to be okay. In responding to my inquiry, my mechanic seemed to think it was an instrument cluster issue. That if it persisted, return to have it checked out. Never during any of these two (2) prior occurrences did the vehicle downshift as it did on the [XXX] of May. As an attorney, I began researching potential causes and came across the NHTSA's previous investigation(s) into this issue. However, I am dumbfounded that as serious as this issue is, NO recall has been made. As to me, it is my understanding that Ford's Customer Service Program has even expired regarding fixing this life threatening issue. I am lucky that there was not a semi-truck behind me or it would have been serious. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The transmission jumps in and out of gear, the engine revs on its on. I was on the highway the first time and I going between 60 and 65 mph and it sounded like the whole bottom of the truck was just ripped out, the truck went from drive to either park or first gear it locked up the back tires and there was a truck behind me he tried to miss me but he hit the back passenger side of the truck. He was very very upset he threatening and cussing me because he thought I just slammed on my brakes for no reason. I explained to him what was happening and calmed down think God. It could have killed him or me or even several other people. When it locked up the tires then it jumped back in drive and tried tot take off, I threw it in neutral and cut the key off. That scared the sh.. out of me!! I have talked to other people that have around the same year model truck as mine and some of them are having the same issues with it jumping in and out of gear not wanting to shift gears revving up on its own and no engine light comes on I've tried to get a code scanner scan it no codes come up on the truck Ford needs to fix this truck they had a recall on certain models that were manufactured at different plants or something like that I heard but they won't fix my truck they said it's not under recall this truck is going to kill somebody it's the only truck I have and I have to go to work I'm just asking if you can please do something about this before people get killed in or I get killed I'm going to try to get a video of what it does I'm just asking if you can please do something about this Ford knows what the problem is I read stuff on it and they need to fix these trucks before it kills people they know what the problem is if I have a bad wreck and I live to it or this truck causing somebody to lose their life it's going to be a multi multi multi million dollar lawsuit because they refuse to fix the truck I'm just asking you if you can please do something about this thank you

I was driving regularly down the road when I noticed the smell of electrical fire. Smoke started coming from the undercarriage of the truck. I pulled into a gas station, and the engine died, and I got out to look at what's causing the smoke. I observed what looked to be engine or transmission oil on fire dripping from the undercarriage, so I moved a safe distance from the vehicle, and within about 30 seconds, the entire vehicle was engulfed in flames. The fire department came, and extinguished the fire. The vehicle is 100% casualty, along with everything inside of it.

The contact owns a 2012 Ford Expedition. The contact stated that upon his wife depressing the accelerator pedal, the RPM raised abruptly however, the vehicle failed to respond. The contact stated that the vehicle lost motive power and seemed as if the transmission was in neutral(N). After restarting the vehicle and shifting to drive(D), the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that a failure had occurred with the transmission molded lead frame. The vehicle was not repaired due to parts not being available. Upon investigation, the contact related the failure to Customer Satisfaction Program: 19N01-Supplement #1 (Power Train) However, the vehicle was out of warranty. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,112.

Metal corrosion on the back liftgate is allowing water to leech into the electrical connections to the back camera, causing it to intermittently not work leading to complete failure eventually. The service techs at the ford dealership have described this common problem with this year model expeditions and is due to a chemical problem either with the metal or factory paint or both. Corrosion is not due to rust. We bought the car new in late 2011.

The contact owns a 2012 Ford Expedition. The contact stated while driving approximately 45 MPH, the vehicle suddenly failed to accelerate while depressing the accelerator pedal. The vehicle independently decelerated and nearly caused the vehicle to be rear ended by a tractor trailer. The contact indicated that the vehicle was driven home with the transmission stuck in 3rd gear. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 59,959.

Uncommanded downshift to first gear in 6R80 transmission. While driving at approximately 30mph, transmission downshifted into 1st gear. Problem repeated itself several times. No "codes" or warning lights. I put the transmission in "3" and drove slowly back home. This is the same issue that has occurred in F-150's. The problem was intermittent at first. Had this occurred at highway speeds it may have resulted in a rear end "lock-up", loss of control and possible accident. Took the vehicle to the repair shop where they were initially unable to get a "code". Later, I was able to repeat the problem and got warning lights and codes showing failure of the transmission output speed sensor which is located on the molded lead frame. This is the same failure as on the F-150. The molded lead frame was not available as single piece so it was necessary to replace the entire valve body unit.

My vehicle suddenly shifted downward, my gas pedal had no effect, my speedometer stopped working and my fuel and tire sensor lights came on. This happened multiple times on my drive this morning and would have caused an accident if I was being tailgated.

The contact owns a 2012 Ford Expedition. The contact stated while driving at approximately 30 MPH, the vehicle independently slowed to approximately 2 MPH. The contact observed that the check engine warning light illuminated. Additionally, the speedometer went blank. The contact stated that when she depressed the accelerator, the vehicle would jerk forward. The contact pulled off of the road and turned off the vehicle. The contact stated that when she restarted the vehicle the vehicle failed to respond when shifted into drive with the accelerator pedal depressed. The contact stated that she drove the vehicle to her residence. The vehicle was diagnosed by an independent mechanic who could not duplicate the failure. The vehicle was not repaired. The contact stated that the failure recurred intermittently. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.

My wife backed my vehicle out of the garage and began her drive to work. She stopped a few times at stop light through town before she got to the freeway. Driving on the highway she notice/got a message on the dash that stated Low Brake Fluid. She wasn't sure what that meant as the brakes were working fine. On her drive to work she has 2 stop lights that are on the highway. Coming up to the first stop light she was unable to stop as the brake pedal went all the way to the floor. Her inability to stop caused to to run the red light at around 40 mph. I am a mechanic of 20 years. I went to her work to inspect the vehicle. There were no leaks or broken hoses, the master cylinder was empty except for the front of the reservoir that had maybe an 1/8" of fluid in it. Upon doing some internet research I found that 2013 - 2014 F-150 had the exact same problem with the master cylinder leaking into the brake booster causing the loss of the service brake system to function properly. More research found that the master cylinder in question is the same part number used on all f150 and expeditions from 2010 -2014. The recall number is 16s24. I called Ford customer service and was told that my vehicle had no open recalls. I explained to the agent that I understood recalls are VIN specific but my vehicle has the same master cylinder (based on part number) as the ones failing in the F150 and it has failed in the exact same way (brake fluid leaking, or being sucked into the brake booster) as described in the recall for this issue. This is a serious issue as the brakes worked as designed one minute and there was no brakes the next when needed. The only warning was a low brake fluid light/message. My wife could have been killed or killed someone else had there been another vehicle entering the intersection. There easily could have been a crash/fire/injury or fatality. How many failures/deaths do there need to be before a recall is issued and Ford does the right thing.

The speedometer went to zero when the vehicle was driven on the highway at 70MPH and the transmission would shift down the wrench symbol came on the LCD display. Had to pull over and shut the vehicle off and open the drivers door to make sure that the vehicle was fully off/reset. Started the vehicle and drove home. Dealer noted that this may be covered under the extended warranty on the lead frame issue... Since the vehicle has 167759 miles on it, that the warranty would not cover the issue (Warranty to 150000 miles). I will get the vehicle repaired at my cost since this is our family vehicle. Since this is a safety issue the warranty should be for all the vehicles that experience this issue. The vehicle was traveling on a highway and this is not an acceptable condition for the safety of my family or others around us when driving. I am confident in noting that the warranty should be amended for this issue. If this issue was caused by me due to carless driving I would not have an issue. Since this is a design/reliability issue I do not understand why I am responsible for the cost of the repair.

My gear shaft gets stuck in park as if it’s not recognizing that the break is getting pressed. It gets stuck for a while. There is no sticky substance that is causing this.

The contact owns a 2012 Ford Expedition. The contact stated while driving 60 mph, the vehicle independently down shifted to first gear causing both rear tires to lock up. The contact stated that there was no warning light illuminated. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 16V248000 (Power train). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 164,000.

unexpected transmission downshift for no reason and it hesitate and it chugs along down shifts drops out and kicks back in

The contact owns a 2012 Ford Expedition. The contact stated while driving at 45 mph, the vehicle lost motive power and stalled. The contact had to restart the vehicle and continued to drive. However, when leaving work the failure occurred again which at that time the contact had pulled the vehicle over to the side of the road and have it towed to the local dealer who inspected the vehicle but could not duplicate the failure, but diagnosed the failure as a front end harness issue with the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 130,000.

The contact owns a 2012 Ford Expedition. The contact stated that while driving at 30 mph, there was an unexpected transmission downshift and the vehicle speed decelerated inadvertently. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 123,000.

WHILE DRIVING, THE VEHICLE SUDDENLY DOWNSHIFTED INTO 1ST GEAR, RPMS REVVED UP, SPEEDOMETER STOPPED WORKING, PUSHING THE GAS PEDAL TEMPORARILY HAD NO EFFECT, "FUEL LEVEL LOW" LIGHT CAME ON AND "TIRE PRESSURE SENSOR FAULT" LIGHT CAME ON. I WAS STILL ABLE TO DRIVE THE VEHICLE, THOUGH THE SPEEDOMETER WAS NOT WORKING. I STOPPED, TURNED OFF THE VEHICLE AND RESTARTED IT AND THE VEHICLE WORKED FINE. THIS EVENT HAPPENED THREE TIMES OVER THE PAST MONTH. SHEEHY FORD IN ASHLAND, VIRGINIA SAID THAT I NEEDED A NEW "LEAD FRAME" AND THAT THE CHARGE WOULD BE $900. UPON FURTHER RESEARCH, I LEARNED THAT THERE HAD BEEN A RECALL FOR THIS ISSUE FOR THE 2012 FORD EXPEDITION, BUT MY 2012 EXPEDITION VIN NUMBER IS NOT PART OF THE RECALL. I BELIEVE MY VEHICLE SHOULD HAVE ALSO BEEN INCLUDED IN THE RECALL AND FIXED BY FORD. I COULD HAVE HAD A SERIOUS ACCIDENT IF THIS HAD HAPPENED WHILE DRIVING AT A HIGH RATE OF SPEED. RECALL INFORMATION FOUND ONLINE: "FORD HAS ISSUED A SAFETY RECALL FOR THE 2011-2012 FORD F-150, AND 2012 FORD EXPEDITION FOR A POTENTIAL PROBLEM WITH THE OUTPUT SPEED SENSOR IN THE TRANSMISSION'S LEAD FRAME; IN CERTAIN CONDITIONS THE PART CAN LEAD TO A TEMPORARY DOWNSHIFT INTO FIRST GEAR. DEPENDING ON HOW FAST THE VEHICLE IS GOING, THAT COULD LEAD TO AN ABRUPT REDUCTION IN SPEED THAT COULD CAUSE THE REAR TIRES TO SLIDE OR LOCK UP. FORD SAID IT'S AWARE OF THREE ACCIDENTS REPORTED AND NO INJURIES RELATED TO THE ISSUE. THE AFFECTED VEHICLES HAVE A 6R80 TRANSMISSION IN CERTAIN FORD F-150S BUILT AT DEARBORN ASSEMBLY PLANT AND KANSAS CITY ASSEMBLY PLANT, AUG. 19, 2011 THROUGH MARCH 9, 2012; 2012 FORD EXPEDITION VEHICLES BUILT AT KENTUCKY TRUCK PLANT, AUG. 19, 2011 THROUGH DEC. 19, 2011; FORD MUSTANG VEHICLES BUILT AT FLAT ROCK ASSEMBLY PLANT, AUG. 19, 2011 THROUGH FEB. 21, 2012; AND LINCOLN NAVIGATOR VEHICLES BUILT AT KENTUCKY TRUCK PLANT, AUG. 19, 2011 THROUGH DEC. 17, 2011.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY DOWNSHIFTED TO FIRST GEAR CAUSING THE VEHICLE TO ABRUPTLY SLOW. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, THE CONTACT WAS REFERRED TO AN AUTHORIZED FORD DEALER FOR ASSISTANCE WITH AN UNKNOWN RECALL. DON MYER FORD, INC. (2010 N LINCOLN ST, GREENSBURG, IN 47240) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE MILEAGE FOR A RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT A SAFETY ISSUE. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 163,000.

RANDOMLY DROPS INTO FIRST GEAR WHILE DRIVING AND WILL NOT GO OUT OF FIRST GEAR AFTER THAT UNLESS DISCONNECTING BATTERY AND RESETTING EVERYTHING. NO CHECK ENGINE LIGHT OR ANYTHING. THIS CANNOT HAPPEN WITH THREE KIDS IN THE CAR. WHAT IF THIS HAPPENED AT 70MPH ON THE HIGHWAY? OCCURRED 2/3/21 AND 2/8/21.

VEHICLE IS DOWNSHIFTING GEAR WHILE DRIVING. IT CAUSED JERKS IN THE SUV AS IT TRIED TO SHIFT GEARS AND THEN BECAME STUCK ON FIRST GEAR. THIS HAPPENED WHILE DRIVING IN THE HIGHWAY AND AGAIN ON A CITY STREET. FORD DEALERSHIP REPORTING IT IS NOT COVERED UNDER THEIR CURRENT RECALL ALTHOUGH OTHER 2012 FORD EXPEDITIONS WITH THE SAME ISSUE ARE.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DOWNSHIFTED AND JERKED WITHOUT WARNING. THE CONTACT STATED THAT THE TRANSMISSION MALFUNCTIONED CAUSING THE GEARS TO SEIZE WITH THE RPMS INCREASING. ADDITIONALLY, THE SPEEDOMETER FAILED TO OPERATE AS DESIGNED. ON ANOTHER OCCASION WHILE DRIVING, THE REAR WHEELS LOCKED UP CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING AND DROVE OFF OF THE ROADWAY. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 65,000.

DRIVING ON A HIGHWAY AT APPROX 50 MPH, VEHICLE SPEEDOMETER GOES TO 0, MILEAGE GOES OUT, DASH LIGHTS FLASH, WRENCH LIGHT COMES ON, VEHICLE DOWNSHIFTS (HAS DONE THIS SEVERAL TIMES (SOMETIMES ACCELERATED FROM 1ST GEAR)) TO 1ST GEAR AND GOES INTO A LIMP MODE. HAD TO PULL OVER AND SHUT OFF THE TRUCK- ALL FINE WHEN RESTARTED. COULD HAVE CAUSED A MAJOR ACCIDENT. VERY SCARY. THIS TRUCK HAS HAD A RECALL REPAIR FIXED FOR WHAT WAS DESCRIBED AS EXACTLY THIS PROBLEM. HAS HAPPENED NUMEROUS TIMES NOW.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND TURNING THE ENGINE OFF MOMENTS LATER THE VEHICLE ROLLED DOWN THE DRIVEWAY, CROSSING THE STREET AND CRASHED INTO THE NEIGHBORS HOUSE. DURING THE INCIDENT NO INJURIES WERE REPORTED AND NO POLICE WERE CALLED TO THE SCENE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. *DT CONSUMER STATED VEHICLE HAS FAULTY GEAR SHIFTER AND PARTS WERE BACKORDER. DAMAGED HANDLE REPAIRED.*JB

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION DOWNSHIFTED TO FIRST GEAR WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO (COURTESY FORD 1636 DOGWOOD DR SE, CONYERS, GA 30013) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT TRANSMISSION OUTPUT SPEED SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN) HOWEVER, THE FAILURE WAS EXPERIENCED AFTER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 247,000.

MY 2012 EXHIBITION EXHIBITS THE SAME SYMPTOMS THAT ARE DESCRIBED IN RECALL# 12V190000. WHILE AT HIGHWAY SPEEDS; SPEEDOMETER DROPS TO ZERO, TRANSMISSION SHIFTS TO 5TH GEAR AND WHEN THE BREAKS ARE APPLIED DOWNSIFTS TO 1ST GEAR CAUSING WHEEL HOP AND POSSIBLE LOSS OF CONTROL AND INJURY. IT WAS MANUFACTURED IN THE INCLUDED TIME FRAME AND AT THE INCLUDED KENTUCKY MANUFACTURING PLANT, YET THE VEHICLE IS NOT ELIGIBLE FOR THE RECALL REPAIR BECAUSE IT IS NOT LISTED IN THE RECALL REGISTRATION SYSTEM SO DEALERS WON'T FIX IT. THIS IS A EXPENSIVE REPAIR RECALL WITH POTENTIALLY FATAL CONSEQUENCES.

IDENTICAL TO NUMEROUS OTHER REGISTERED COMPLAINTS (JUNE 4, 2018 NHTSA ID NUMBER: 11099593, SEPTEMBER 26, 2018 NHTSA ID NUMBER: 11131784, JUNE 14, 2018 NHTSA ID NUMBER: 11101913, APRIL 9, 2018 NHTSA ID NUMBER: 11084000, AUGUST 8, 2016 NHTSA ID NUMBER: 10894005): SUDDEN DECELERATION WITH GAUGES FLASHING - WRENCH LIGHT ON, MILES TO ZERO WITH NO NUMBERS, SPEEDOMETER FAILS. AT THE SAME TIME, THE CAR BEGINS BUCKING WITH SUDDEN ACCELERATION AND DECELERATION, BUT ULTIMATELY THE VEHICLE IS LOSING POWER AND ACCELERATION IS LIMITED OR USELESS. SEVERAL TIMES I COULD RESET THE ENGINE PROBLEM BY TURNING THE VEHICLE OFF AND RESTARTING. THE LAST TWO TIMES IT OCCURED WHEN ACCELERATING FROM A STOP AND THE VEHICLE REFUSED TO SHIFT FROM 1ST GEAR. I ATTEMPTED TO RESTART IT AFTER PULLING OFF THE ROAD BUT IT DID NOT FIX IT THIS TIME. (AND ON THESE OCCASIONS THE DASH LIGHTS DID NOT CHANGE RIGHT AWAY/FIRST). I PULLED OVER 3 MORE TIMES AND TRIED SHIFTING THROUGH ALL THE GEARS MANUALLY, INCLUDING USING THE 4WD TOGGLE, AND THAT FINALLY ALLOWED THE CAR TO SHIFT NORMALLY. THIS IS EXTREMELY DANGEROUS AND AT HIGHER SPEEDS CAN CAUSE THE CAR TO LOSE TRACTION. I'VE BEEN FORTUNATE THAT THIS HAS ONLY HAPPENED TWICE AT 65MPH AND I WAS IN A POSITION TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE TOTAL NUMBER OF TIMES HAS BEEN 8 IN APPROXIMATELY 2,000 MILES OF DRIVING. IF THIS HAPPENS NOW THAT SNOW AND ICE ARE ON THE ROAD, IT COULD CAUSE A CATASTROPHIC CRASH.

THIS HAS HAPPENED NOW A FEW TIMES: THE SPEEDOMETER HAS DROPPED 0, VEHICLE BEGINS JERKING FORWARD AND LOSES SPEED. I PULLED OVER SEVERAL TIMES HOPING THE ISSUE WOULD CORRECT ITSELF. EVENTUALLY THE PIC OF A WRENCH AND SERVICE ENGINE LIGHT APPEARED ON THE DASHBOARD ALL OF WHICH DISAPPEARED ONCE I TURNED THE ENGINE OFF AND RE-STARTED IT. THE TRANSMISSION FLUSH HAS BEEN DONE AND THE RECALL FOR THE TRANSMISSION DOWNSHIFTING HAS ALSO BEEN ADDRESSED. BUT THE AFOREMENTIONED SYMPTOMS HAVE TAKEN PLACE AT LEAST TWO TIMES BEFORE THE TRANSMISSION RECALL WAS ADDRESSED AND THE TRANSMISSION FLUSH WAS DONE AND AT LEAST THREE TIMES (SO FAR) AFTER THE TRANSMISSION RECALL ISSUE WAS ADDRESSED AND AFTER THE TRANSMISSION FLUSH WAS DONE. COULD IT BE DEFECTIVE FAN CLUTCHES THAT ARE CAUSING THESE ISSUES ON EXPEDITIONS?

I HAVE THE GRACO MY RIDE 65. I HAD TO PUT THE SEAT IN MY MOTHER IN LAWS CAR AND CAN'T GET IT OUT NOW. IT SEEMS LIKE THE LATCH IT LOCKED OR STUCK. IT WILL NOT FEED ANY SLACK TO HELP REMOVE HE SEAT. NORMALLY THIS SEAT IS IN MY EXPEDITION AND A BIT EASIER TO GET OUT HOWEVER STILL VERY HARD. I HATE TO TAKE THIS SEAT OUT AND RE INSTALL OFTEN BECAUSE OF THIS SITUATION. AT THE MOMENT THE SEAT IS CURRENTLY STILL STUCK IN THE CAR. I CAN CUT THE STRAPS HOWEVER DON?T WANT TO DO THAT IF I DON'T HAVE TOO! (RELATED VEHICLE INFORMATION: MODEL YEAR=2012, MAKE=EXPEDITION , MODEL=FORD) *DT *DT *TR *DT NO VIN, NO ATTACHMENTS.*JB

PAINT BUBBLING APPEARS ON REAL TAILGATE AND EDGE OF HOOD. RUST PIN SPOTS NOTICEABLE ON DOOR PANELS UNDER CLEAR COAT.

WHILE DRIVING AT FREEWAY SPEEDS (60-65MPH) THERE'S A VERY NOTICEABLE "CLANK" WHEN THE TRANSMISSION SHIFTS. ESPECIALLY WHEN DRIVING AT AN INCLINE AT 1,800-2,000 RPM. I HAVE TO KEEP VEHICLE ABOVE THAT SPEED OR AT A DIFFERENT RPM RANGE.

THERE HAVE BEEN SEVERAL INSTANCES. THE FIRST ONE I WAS PULLING OUT OF A PARKING LOT ONTO A MAIN ROAD WHEN THE TRANSMISSION STOPPED PULLING, ACTED LIKE IT WAS IN NEUTRAL. I PULLED OVER TURNED OFF THE ENGINE AND RESTARTED IT AND IT WAS FINE. THE NEXT WAS ON A 2 LANE HIGHWAY CRUISING AT ABOUT 50 MPH, THE VEHICLE JERKED, LOCKED UP THE REAR TIRES, WENT INTO LIMP MODE, CHECK ENGINE LIGHT CAME ON AND CODE WAS P0270 FOR THE OUTPUT SPEED SENSOR. SYSMPTONS ARE THE SAME AS DESCRIBED IN FORDS RECALL #16S19 BUT I WAS TOLD BY FORD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL BECAUSE OF THE BUILD DATE ALTHOUGH THE SAME TRANSMISSION A D COMPONENTS WERE USED. THE INSTANCE HAPPENED AGAIN TODAY WITH MY WIFE AND 3 YOUNG CHILDREN IN THE VEHICLE, CRUISING APPROX 60 MPH ON THE HIGHWAY, REAR WHEELS LOCKED UP, TRANSMISSION DOWNSHIFTS TO FIRST GEAR, VEHICLE SKIDS TOWARD THE EDGE OF AN EMBANKMENT, JUST BEFORE GETTING THERE THE WHEELS UNLOCK AND MY WIFE IS ABLE TO MAKE IT TO A NEAR BY CHURCH PARKING LOT TO PULL OVER AND TURN THE ENGINE OFF.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING 60 MPH, THE TRANSMISSION SEIZED AND THE VEHICLE SKIDDED DOWN THE ROADWAY. THE CONTACT WAS ASSISTED BY A POLICE OFFICER WITH DIVERTING TRAFFIC TO HAVE THE VEHICLE SAFELY MOVED OFF OF THE ROADWAY. ADDITIONALLY, WHILE DRIVING 45 MPH, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BELL ROAD FORD (LOCATED AT 2401 W. BELL ROAD, PHOENIX, AZ 85023, (602)457-2144) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,628. *BF *TR

THE TAILGATE HAS PEELING PAINT IN SEVERAL SPOTS

WHILE DRIVING MY VEHICLE OFF OF HOMESTEAD RDMY TRUCK SLAMS INTO 1ST GEAR JUST RANDOMLY SOMETIMES WHILE IM DRIVING FAST AND SOMETIME WHEN I'M DRIVING SLOW I THINK THE BACK WHEELS LOCKED AT ONE POINT PUTTING ME INTO ONCOMING TRAFFIC BUT IT RELEASED JUST IN THE NICK OF TIME TO GET OUT OF THE WAY I WAS VERY SCARED I'M STILL WORRIED TO DRIVE IT BUT AS OF RIGHT NOW IT'S MY ONLY MEANS OF TRANSPORTATION SO I JUST DRIVE CAREFULLY I'VE HEARD OF OTHER TRUCKS LIKE MINE DOING THIS BUT MINE ISN'T RECALLED ONLY OTHER ONES

B POST FAILED CAUSING SEAT BELT TO RIP OUT. I CAN SEND MORE PICTURES IF NEEDED.

CAR WAS DRIVING FINE AND THEN IT STOPPED ACCELERATING, WOULDN'T CHANGE GEARS OR GO OVER 20MPH. WE BROUGHT IT TO OUR LOCAL REPAIR SHOP WHO THOUGHT IT WAS THE TIMING CHAIN. WE THEN HAD IT TOWED TO THE FORD DEALER (KOONS IN FALLS CHURCH, VA) THEY SAID THAT IT IS A PROBLEM WITH LOW OIL PRESSURE AND THE ENGINE HAS BEEN AFFECTED. THEY GAVE US AN ESTIMATE OF $11,000 TO REPAIR (NEEDS A NEW ENGINE). THE CAR ONLY HAS 89,000 MILES AND HAS BEEN PERFECTLY MAINTAINED. I CAN ONLY ASSUME THAT A CAR THIS YOUNG THAT HAS BEEN PROPERTY MAINTAINED HAS SOME KIND OF MANUFACTURING DEFECT.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE STARTING THE IGNITION, ALL THE INTERIOR LIGHTS ILLUMINATED, BUT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THOROUGHBRED FORD (8501 N BOARDWALK AVE, KANSAS CITY, MO 64154) WHERE THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE CONTACT ALSO STATED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 126,000.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF AND THE SPEEDOMETER GAUGE WENT TO ZERO. THE CONTACT STATED THAT THE VEHICLE HAD TO BE COASTED TO THE SIDE OF THE ROAD AND WOULD RESTART OCCASIONALLY. THE CONTACT CALLED MONACO & SONS MOTOR SALES, INC (767 NEW LONDON TURNPIKE, GLASTONBURY, CT 06033, (860) 652-3000) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND ADVISED THE CONTACT TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000.

MY TRANSMISSION SHIFTS DOWN IN SITUATIONS IT SHOULDN'T. IT ALSO DOESN'T MATTER HOW FAST I AM GOING. THIS CREATES AN ISSUE WITH STEERING. I TRIED TO HAVE IT FIXED BUT THEY COULDN'T FIGURE OUT WHAT WAS WRONG AND IT DOESN'T DO IT ALL THE TIME SO I COULDN'T RECREATE THE PROBLEM FOR THEM. THE PROBLEM ALWAYS HAPPENS WHEN I AM TRAVELING AT HIGH SPEEDS (60-80) AND USUALLY WHEN I HAVE BEEN GOING UP AND DOWN MOUNTAINS IN MY AREA. IT HAPPENED VERY FREQUENTLY WHEN I USED CRUISE CONTROL IN THE PAST AND I START GOING DOWNHILL. I STOPPED USING CRUISE CONTROL BECAUSE OF THAT.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING, THE LOW FUEL INDICATOR ILLUMINATED, ALL THE LIGHTING ON THE INSTRUMENT PANEL FLICKERED, AND THE VEHICLE DECELERATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, THE INSTRUMENT PANEL WAS RESET AND THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ALL STAR FORD (LOCATED AT 2586 RANGE PARK DR, DENHAM SPRINGS, LA 70726, (225) 490-7649) WHERE IT WAS DIAGNOSED THAT THE LEAD FRAME SPEED SENSOR OF THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED TO 0 MPH. THE CONTACT STATED THAT THE VEHICLE DOWNSHIFTED INDEPENDENTLY AND THE SPEEDOMETER DECREASED TO 0 MPH. FURTHERMORE, THE CONTACT STATED THAT THE VEHICLE WAS STILL IN MOTION WHEN THE RPMS DECREASED TO 0 MPH. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. JOE MYERS FORD (16634 NORTHWEST FREEWAY, HOUSTON, TEXAS 77040, (713) 766-3600) WAS MADE AWARE OF THE FAILURE AND REPLACED THE TRANSMISSION LEAD FRAME. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE FAILURE MILEAGE WAS 115,341.*DT *JS

FORD EXPDETION LEAD FRAME RECALL. I EXPERIENCED AN UNEXPECTED DOWNSHIFT IN MY VEHICLE. THIS WAS ATTRIBUTED TO LEAD FRAME ON MY CAR. THIS ISSUE WAS ADDRESSED BY A RECALL BUT MY VEHICLE WAS NOT INCLUDED.

CAM PHASER ISSUE RESULTING IN HEATED/CRACKED MANIFOLD, MELTING INTO PISTON 4, DISABLING ENGINE. REQUIRES FULL ENGINE REPLACEMENT AT $6K PARTS & LABOR.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE JERKED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE WORSENED WHEN THE VEHICLE WAS DRIVEN ABOVE 50 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

I HAVE THE SAME YEAR, MAKE, MODEL, TRANSMISSION AND THE SAME EXACT UNEXPECTED MALFUNCTION WITH THE LEAD FRAME AS WHAT THE RECALL NUMBER 16S19 IS FOR HAPPENED 3 SEPARATE TIMES. ONE TIME WAS WITH MY WIFE, TWO CHILDREN UNDER THE AGE OF 5 AND MYSELF ON A BUSY ROAD RIGHT AFTER A DOWNHILL BLIND CURVE WHERE MANY BAD ACCIDENTS HAPPEN FROM SPEEDERS. THE REASON MY VEHICLE IS NOT BEING RECALLED BECAUSE IT WAS MANUFACTURED LESS THAN 60 DAYS AFTER THE RECALL DATES FOR THE MALFUNCTIONING VEHICLES. SO I HAVE TO COME PUT OF MY POCKET $750+ TO GET IT FIXED WHEN FORD MOTOR COMPANY WHO I HAVE BEEN WITH FOR 15 YEARS NOW IS REFUSING TO ACCEPT THAT THE PROBLEM IS STILL ACTIVE IS OTHER EXPEDITIONS OUT SIDE OF THE DATES OF THE 2012 RECALLS. ALL IT'S GOING TO TAKE IS JUST ONE TIME FOR SOMETHING BAD TO HAPPEN OR ANY TYPE OF ACCIDENT DUE TO THIS PROBLEM AND I WILL BE SEEING FORD MOTOR COMPANY IN COURT. I AM SO BOTHERED BY THIS, I HAVE REACHED THE POINT TO WHERE I WILL MOST LIKELY NOT GIVE FORD ANOTHER PENNY OF MINE.

ON A BUSY STREET THE VEHICLE ABRUPTLY DOWNSHIFTED INTO FIRST GEAR AND WOULD NOT GO ANY FASTER. IT WAS STRUCK IN A LOWER GEAR AS WE WERE ON A ROAD THAT HAS TRAFFIC GOING AT 55 MPH. THIS OCCURRED ON THREE DIFFERENT OCCASIONS.

VEHICLE DOWNSHIFTS WHILE DRIVING AT DIFFERENT SPEEDS. PANEL READS, FLAT TIRES, NO FUEL, NO GAUGES WILL WORK. I WAS PULLING OUT OF A GAS STATION ON A MAJOR HWY, I GAVE THE VEHICLE GAS TO ENTER THE LANE, AS I WAS APPROACHING A HIGHER SPEED , MY VEHICLE DOWNSHIFTED AND THE VEHICLE BEHIND ME HAD TO SLAM ON THEIR BREAKS TO AVOID HITTING ME IN THE BACK. ANOTHER TIME AT A HIGH RATE OF SPEED ON AN INTERSTATE , AS I WAS SWITCHING LANES, MY VEHICLE DOWNSHIFTS ALMOST CAUSING ANOTHER WRECK. IF IT HAD NOT BEEN FOR CAR SEATS, MY GRANDCHILDREN WOULD HAVE HIT THE FLOOR. IF IT HAD NOT BEEN FOR THE OTHER DRIVERS QUICK ACTIONS, PEOPLE COULD HAVE BEEN INJURED OR EVEN WORSE DEAD. AFTER A FEW MORE INCIDENTS, I FIND OUT A RECALL FOR THIS PROBLEM WAS MADE, BUT NOT ON MY VEHICLE . SAME YEAR, SAME MODEL, SAME FACTORY, JUST NOT MY VIN! RECALL 16S19- NHTSA ID# 16V248000 . MY VEHICLE HAS 74,000 MILES ON IT, SO IT IS NOT COVERED UNDER A WARRANTY. NOTICE I'M ATTACHED PICTURE. 0 MPH, BUT LOOK AT THE 2000 RPM. CHECK ENGINE LIGHT ON. I HAVE A VIDEO OF IT DOING THIS SEVERAL TIMES.

RECALL TSB 13-6-8 VEHICLE BUILT IN KENTUCKY TRUCK PLANT JULY 2012 EQUIPPED WITH 6R80 TRANSMISSION EXHIBITS ENGAGEMENT IN 5TH GEAR. WRENCH LIGHT COMES ON, SPEEDOMETER READS ZERO AND ODOMETER DISPLAYS DASHES WHILE DRIVING. FORD STATES IT IS NOT PART OF RECALL. FORD DIAGNOSED PROBLEM WITH SOLUTION OF REPLACING MOLDED LEADFRAME.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DOWNSHIFTED WITHOUT WARNING AND THE REAR TIRES SEIZED. THE VEHICLE WAS TAKEN TO JOE MYERS FORD (16634 NORTHWEST FWY, HOUSTON, TX 77040) WHERE IT WAS CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INADVERTENTLY DOWNSHIFTED TO FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER, TURNED OFF THE ENGINE, RESTARTED THE VEHICLE AND IT RETURNED TO NORMAL OPERATION. ON APRIL 3, 2018, THE SAME FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. *TT THE CONSUMER STATED THE VEHICLE WAS DIAGNOSED AND REPAIRED BY COGGIN DELAND FORD ON APRIL 11, 2018. *TR *LN*JB

WE TOOK THE VEHICLE TO OUR LOCAL FORD SERVICE CENTER APPROX. AUG. 2017 WITH MILEAGE AT APPROX. 54000 MILES WHILE THE VEHICLE WAS STILL COVERED UNDER FACTORY WARRANTY. WE WERE EXPERIENCING A SUDDEN DOWNSHIFT IN THE TRANSMISSION WHEN DRIVING IN CITY STREETS. THE INSTRUMENT CLUSTER WOULD SHOW THE SPEED AT 0 MPH AND THE MESSAGE --- MILES TO EMPTY WOULD DISPLAY. THE DEALERSHIP WAS NOT ABLE TO PULL ANY CODES AT THAT TIME OR DUPLICATE THE SYMPTOMS ON THE VEHICLE. OUR VIN WAS NOT COVERED UNDER ANY RECALL. WE WERE NOT CHARGED. NO CHECK ENGINE LIGHT HAS EVER DISPLAYED UNTIL APRIL 5TH, 2018. I WAS DRIVING THE VEHICLE ON THE HIGHWAY IN HEAVY TRAFFIC GOING 75 MPH. THE VEHICLE SUDDENLY DOWNSHIFTED CAUSING ME TO PULL OVER ONTO THE SHOULDER. CURRENT MILEAGE IS 60400. THE INSTRUMENT CLUSTER DID THE SAME THING AS PREVIOUSLY. THE CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON AS WELL. I TOOK THE VEHICLE IN TO AN AUTO PARTS STORE TO GET SCANNED AND THEY PULLED CODE P0270. IT IS MY UNDERSTANDING THAT FORD IS EXPANDING THEIR RECALL DUE TO MORE COMPLAINTS. WE HAVE AN APPOINTMENT FOR APRIL 24, 2018. FORTUNATELY, WE HAVE A FORD EXTENDED SERVICE PLAN. THE DEDUCTIBLE IS $100.00. I BELIEVE THIS VEHICLE IS EXPERIENCING THE CONDITIONS UNDER FORD'S RECALL NUMBER 16S19, NHTSA CAMPAIGN NUMBER: 16V248000. THIS IS MY WIFE'S PRIMARY VEHICLE. SHE HAS EXPERIENCED THE SUDDEN DOWNSHIFT ON MANY OCCASIONS LATELY BUT NO CHECK ENGINE LIGHT. MY WIFE STATES THAT SHE HAS TO PULL OVER AND TURN THE VEHICLE OFF. A FEW MINUTES LATER SHE RESTARTS THE VEHICLE AND THE SYMPTOMS SOMETIMES QUIT. SOMETIMES IT TAKES A FEW CYCLES OF TURNING THE VEHICLE ON AND OFF FOR THEM TO GO AWAY. HER ROUTE TO WORK INVOLVES A LOT OF HIGHWAY TRAFFIC WITH A LOT OF SEMI'S (TRACTOR TRAILER'S) DUE TO WHERE WE LIVE (OIL FIELD TRAFFIC). SAFETY IS MY MAIN CONCERN. I HAVE HER TEXT ME EVERY DAY WHEN SHE ARRIVES TO WORK(SCHOOL) WITH OUR 9YR OLD SON.

CUSTOMER COMPLAINED OF THE VEHICLE STALLING. TESTING FOUND AN ELECTRICAL ISSUE WITH THE FUEL SUPPLY AND DELIVERY SYSTEM. REMOVAL AND INSPECTION OF THE FUEL PUMP FOUND THE INTERNAL POWER WIRE TO THE PUMP RUBBED THROUGH ON THE PRESSURE REGULATOR GROUND SPADE CAUSING A SHORT CIRCUIT INSIDE THE FUEL TANK - THIS SHORT CIRCUIT BLOWS FUSE 44 IN THE UNDERHOOD FUSE BOX, CAUSES THE VEHICLE TO STALL WITHOUT WARNING, MELTED THE SAFETY GROUND WIRE BETWEEN THE FUEL PUMP AND PRESSURE REGULATOR, AND HAS A HIGH CHANCE OF CAUSING A FIRE INSIDE THE GAS TANK. THIS WAS ON THE FACTORY OE MOTORCRAFT FUEL PUMP ASSEMBLY.

VEHICLE, WHILE TRAVELING, WILL DOWNSHIFT INTO LOWER GEAR AND CLUNK. YELLOW WRENCH WARNING LIGHT WILL ILLUMINATE AND SPEEDOMETER WITH DROP TO ZERO ALL WHILE STILL MOVING. A SERIES OF ADDITIONAL WARNING LIGHTS WILL APPEAR. VEHICLE WILL LOOSE POWER TO ONLY LIMP MODE. WARNING WILL RESET UPON SHUTTING OFF ENGINE. THIS HAS HAPPENED TWICE.

MULTIPLE TIMES REPLACING BRAKE PADS, ROTORS AND CALIPERS IN UNDER A YEAR AND 7,000 MILES. MECHANICS SAYS IT'S A KNOWN DEFECT OF FORD THAT IS NOT ADMITTED. THERE IS NO HARD BRAKING, NO ODD DRIVING, NO REAL REASONS FOR ANY BRAKE ISSUES TO HAPPEN LET ALONE REQUIRING MULTIPLE REPLACEMENTS WITHIN A YEAR. WHEN I WENT TO DEALER, I WAS TOLD THEY WOULDN'T HELP ME. I COULD PAY FOR THEM TO REPLACE IT ALL BUT THEY WERE TWICE MY LOCAL MECHANIC OF COURSE. JUST WANT THEM TO ADMIT IT AND MAKE MY VEHICLE FEEL SAFE.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED. THE CHECK ENGINE, FUEL, AND TIRE SENSOR WARNING INDICATORS ILLUMINATED. IN ADDITION, THE SPEEDOMETER FAILED. THE VEHICLE WAS TAKEN TO RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904) WHERE IT WAS DIAGNOSED THAT THE LED FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE TO BE SENT TO THE DEALER. THE FAILURE MILEAGE WAS 143,115. THE VIN WAS NOT AVAILABLE.

PAINT IS PEELING OFF THE BACK HATCH

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING 50 MPH, THE INSTRUMENT CLUSTER FAILED AND WENT BLANK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JOHNSON BROTHERS FORD LINCOLN, 7455 SOUTH GENERAL BRUCE DR, TEMPLE, TX 75505) WHERE IT WAS DIAGNOSED THAT THE MOLAR LEAD FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 13199951. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 95,000.

WHILE DRIVING VEHICLE ON A CITY STREET IT DOWN SHIFTED AND CAUSED TIRES TO SKID. I CONTACTED FORD MOTOR COMPANY AFTER RESEARCHING THE PROBLEM AND FINDING A RECALL FOR THIS SITUATION (16S19). HOWEVER THEY INFORMED ME THAT MY VEHICLE IS NOT INCLUDED IN THE RECALL.

ON 07/24/2017 I HAD CONTACTED NHTSA TO CONFIRM THAT A RECALL HAD BEEN PLACED ON MY 2012 FORD EXPEDITION DUE TO SOME ISSUES I WAS EXPERIENCING . I WAS PROVIDED THE CONTACT NUMBER FOR THE MANUFACTURE FOR RESOLUTION. ON 07/24 ANDY MOHR FORD LINCOLN, PLAINFIELD, IN WAS CONTACTED AND AN 07:30 AM APPT. WAS MADE FOR THAT FOLLOWING MORNING TO PERFORM THE 16S19 WHICH ONLY TOOK ABOUT 20 MINUTES FROM THE TIME OF CHECKING IN, 07/25. I WAS VERY WORRIED ABOUT MY DRIVE TO THE DEALERSHIP AS THE SPEEDOMETER IMMEDIATELY DROPPED TO 0, VEHICLE BEGAN JERKING FORWARD AND LOST OF SPEED. I PULLED OVER SEVERAL TIMES HOPING THE ISSUE WOULD CORRECT ITSELF. EVENTUALLY THE PIC OF A WRENCH AND SERVICE ENGINE LIGHT APPEARED ON THE DASHBOARD ALL OF WHICH DISAPPEARED ONCE I ARRIVED AT THE DEALERSHIP, AND TURNED THE KEY OFF AND BACK ON AGAIN. WITHIN 20 MIN'S OF ARRIVING I WAS INFORMED THAT THE 16S19 UPDATE HAD BEEN COMPLETED. I ASKED QUESTIONS TO THE MECHANIC TO FIND OUT WHAT EXACTLY HAD BEEN DONE FOR A BETTER UNDERSTANDING. THE MECHANIC WAS VERY NICE, BUT GAVE ME THE IMPRESSION THAT WE PREFORMED THE 16S19 UPDATE, WHICH IS WHAT WE WERE NOTIFIED TO DO, COULDN'T CONFIRM THAT THE PROBLEM IS FIXED. WHEN I DROVE HOME THE PROBLEM SEEMED TO BE FIXED. THERE WAS A LITTLE HESITATION, BUT THE RIDE WAS FINE OVER ALL. I WAS EXCITED HOPING TO HAVE MORE CONFIDENCE IN THE VEHICLE I DRIVE TO TRANSPORT MY FAMILY FOR DAY TO DAY ACTIVITIES. ABOUT THREE HOURS LATER I TOOK A QUICK TRIP TO THE STORE, WHICH TURNED INTO A VERY STRESSFUL EVENT HAVING TO PULL OVER SEVERAL TIMES DUE TO THE CARS INTERMITTENT LOSS OF THE TRANSMISSION OUTPUT SPEED SENSOR (OSS) SIGNAL TO POWERTRAIN CONTROL MODULE, POTENTIALLY RESULTING IN A TEMPORARY UNINTENDED DOWNSHIFT INTO FIRST GEAR. MY CHILDREN NORMALLY LEAVE THE HOUSE FOR THE DAY WHILE I'M WORKING. THEY HAVE BEEN HOME ALL WEEK DUE TO MY FEAR OF PUTTING THIS VEHICLE ON THE ROAD.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING 65 MPH, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR INDEPENDENTLY AND THE POWER TRAIN SENSOR ILLUMINATED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN), BUT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS SERVICED AT LEGACY FORD OF MCDONOUGH (LOCATED AT 413 INDUSTRIAL BLVD, MCDONOUGH, GA, 30253), BUT THE FAILURE RECURRED THE NEXT DAY. THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK. THE CONTACT INFORMED THE DEALER THAT SHE WAS AFRAID TO DRIVE THE VEHICLE DUE TO THE FAILURE. THE DEALER INFORMED THE CONTACT THAT SHE COULD TAKE THE VEHICLE TO ANY OTHER FORD DEALER FOR DIAGNOSTIC TESTING. THE CONTACT CALLED A CLOSER LOCAL DEALER (COURTESY FORD LOCATED ON 1636 DOGWOOD DR SE, CONYERS, GA, 30001). WHILE DRIVING TO THE SECOND DEALER, THE SPEEDOMETER DROPPED TO ZERO, THERE WAS A JOLT, AND THE VEHICLE WOULD NOT ACCELERATE PAST 30 MPH. AFTER KEEPING THE VEHICLE FOR A WEEK, THE SECOND DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 12629998. THE CONTACT ALSO INQUIRED ABOUT A LOANER VEHICLE, WHICH WAS DENIED DUE TO NOT HAVING DIAGNOSIS RESULTS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

OUR 2012 EXPEDITION SPEEDOMETER HAS REPEATEDLY DROPPED TO ZERO AND STOPPED FUNCTIONING WHILE DRIVING ON THE HIGHWAY. WE BOUGHT THE TRUCK LAST MONTH AS A FORD CERTIFIED VEHICLE. IT HAS 30K ORIGINAL MILES. THIS IS A MAJOR SAFETY ISSUE. WE HAVE ALSO SUBMITTED A COMPLAINT REGARDING INTERMITTENT LOSS OF TRANSMISSION OUTPUT.

OUR 2012 EXPEDITION IS EXPERIENCING REPEATED INTERMITTENT LOSS OF TRANSMISSION OUTPUT AND UNEXPECTED DOWNSHIFT INTO FIRST GEAR (AS NOTED IN THE FORD RECALL NOTICE DATED APRIL 2016). THIS IS A MAJOR SAFETY RISK FOR OUR FAMILY. WE BOUGHT THE VEHICLE AS A CERTIFIED FORD, BUT THE RECALL HADN'T BEEN ADDRESSED. TO DEAL WITH THE PROBLEM, WE BROUGHT THE VEHICLE TO ANOTHER FORD DEALER. THE DEALER SAID THEY MADE THE REPAIR SPECIFIED IN RECALL NOTICE (CONTROL MODULE REPROGRAMMING), BUT THAT DIDN'T SOLVE THE PROBLEM: THE INTERMITTENT LOSS OF TRANSMISSION OUTPUT CONTINUES. NOW THE RECALL NOTICE HAS BEEN REMOVED FROM OUR RECORD AND THE RECALL NOTICE IS NO LONGER ASSOCIATED WITH VIN. THIS IS UNACCEPTABLE. WE NEED THIS TO BE REPAIRED!

VEHICLE RANDOMLY DOWN SHIFTING AT HIGH RATE OF SPEED CAUSING REAR TIRES TO LOCK UP. SAME EXPERIENCES AS LISTED IN APRIL 27, 2016 RECALL NOTICE. MY VEHICLE WAS MADE IN SAME MANUFACTURED PLANT BUT A FEW DAYS OUT OF THE RECALL DATES FOR VEHICLES. TRANSMISSION KEEPS SLIPPING WHILE IN MOTION OF VEHICLE. NO ACCIDENTS OCCURRED BUT SEVERE SAFETY CONCERNS AT THIS POINT.

I WAS INVOLVED IN A TRAFFIC COLLISION TODAY, MAY 15, 2015, GOING SOUTHBOUND THE SPEED OF 45MPH ON A CITY STREET IN RANCHO CUCAMONGA CA. ANOTHER CAR GOING WESTBOUND DIDN'T WAIT AT STOP SIGN, WENT THROUGH THE INTERSECTION, I SLAMMED ON THE BRAKES AND TURNED WHEEL TO THE RIGHT TO AVOID HITTING HER BUT WE COLLIDED, I WAS SPUN AROUND, SHE ENDED UP IN THE FRONT YARD THE HOUSE ON THE CORNER. THE FRONT OF MY VEHICLE HIT THE FRONT FENDER AND FRONT DOOR OF THE PASSENGER SIDE OF HER VEHICLE. ONLY 1 AIRBAG DEPLOYED IN MY VEHICLE, THE PASSENGER SIDE, WITH NO PASSENGER SITTING THERE. MY VEHICLE HAS SEVERAL OTHER AIRBAGS THAT DID NOT DEPLOY, EVEN THOUGH THE WHOLE FRONT END WAS SMASHED. ALSO, THE ONE AIRBAG THAT DID DEPLOY CAUGHT ON FIRE, AND FILLED THE INTERIOR OF THE TRUCK WITH A BURNING WHITE SMOKE, NOT POWDER. IT WAS A VERY STRONG BURNING SMELL THAT I INHALED A LOT OF. NOT SURE WHY ONLY THE ONE AIRBAG DEPLOYED AND ALL THE OTHERS DIDN'T??? PLEASE HELP ME IN GETTING TO THE BOTTOM OF THIS. SHOULD OTHER VEHICLES LIKE MINE BE RECALLED? I HAVE TO SAY, ALTHOUGH I WAS NOT SEVERELY INJURED, IT WOULD HAVE BEEN WAY BETTER IF MY SAFETY RESTRAINT SYSTEM WOULD HAVE WORKED THE WAY IT WAS INTENDED. HAVE THERE BEEN OTHER INSTANCES LIKE MINE? WHAT SHOULD FORD MOTOR COMPANY DO FOR ME? WHAT DO I DO NEXT? PLEASE HELP ME. THANK YOU, [XXX] ## VIN PASSED ## FORD, EXPEDITION, 2012 ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 2012 EXPEDITION LIMITED HAS 102,000 MILES. IT HAS BEGAN TO DOWNSHIFT UNEXPECTEDLY IN THE RANGE OF 15MPH TO APPROXIMATELY 30 MPH. IT SEEMS TO DOWNSHIFT THEN GET STUCK IN A LOWER GEAR. THE TRANSMISSION SLOWS YOU DOWN UNEXPECTEDLY, AND WON'T ALLOW YOU TO INCREASE SPEED UNTIL YOU PULL OVER AND LET IT GO DOWN TO 0 MPH THEN RESUME ENTERING BACK INTO TRAFFIC. I HAVE FOUND SITES LIKE 360 LEGAL WHICH SAY FORD HAS A RECALL FOR A MODULE TO BE REPROGRAMMED, BUT FORD CUSTOMER SERVICE STATES THERE IN NO SUCH RECALL AND NO COMPLAINTS HAVE BEEN MADE REGARDING THIS DEFECT. IT'S VERY UNSAFE IN TRAFFIC WHERE YOU SLOW THEN GIVE IT GAS TO EXPECT IT TO INCREASE SPEED AND IT SUDDENLY SLOWS NO MATTER HOW FAR YOU DEPRESS THE GAS PEDAL. THE TRANSMISSION REVS UP LOUDLY AS IT YOU WERE INCREASING SPEED BUT YET YOUR SPEED CANNOT INCREASE. THIS HAS HAPPEN AFTER SLOWING FOR TRAFFIC LIGHTS AND ACCELERATING AGAIN, WHEN I PULL OUT OF MY DRIVEWAY AND ACCELERATE TO DRIVE AWAY, AND IN THE SCHOOL ZONE AT MY CHILD'S SCHOOL.

I JUST BOUGHT THIS VEHICLE USED. THE PAINT ON THE TAILGATE OF MY TRUCK HAS BUBBLED UP IN SEVERAL LOCATIONS AND STARTED TO PEEL. AFTER TALKING TO THE LOCAL DEALERSHIP AND THE MANUFACTURER, THEY STATED THAT IT'S A COSMETIC PROBLEM, NOT COVERED BY THE CORROSION WARRANTY. AFTER MUCH RESEARCH, I HAVE REALIZED THAT THIS IS A VERY COMMON PROBLEM. I OWNED A SIMILAR MAKE AND MODEL THAT WAS 9 YEARS OLDER AND THOUGHT IT WAS A LIMITED ISSUE. UNFORTUNATELY, THE MANUFACTURER KNOWS THEY HAVE AN ISSUE, BUT REFUSE TO COVER IT. THE BODY SHOP I CONTACTED RECOMMENDED FOLLOWING UP ON THIS BECAUSE IT'S A VERY COMMON PROBLEM DUE TO PAINT NOT BEING APPLIED TO THE ALUMINUM CORRECTLY DURING PRODUCTION.

THE 2012 EXPEDITION HAS PRIOR RECALLS FOR TRANSMISSION ISSUES. I PURCHASED MINE 3 MONTHS AGO AND AM NOW BEING TOLD I WILL HAVE TO HAVE THE ENTIRE TRANSMISSION REPLACED TO THE TUNE OF $6,000 BUT YET MY VIN# IS NOT PART OF THE RECALL LIST.

WHILE DRIVING ESPECIALLY ON THE HIGHWAY THERE IS A DOWNSHIFT IN THE GEARS AND THE INSTRUMENT PANEL GOES BLANK I THEN PULL OVER TO THE SIDE OF THE HIGHWAY TURN OF THE ENGINE AND THEN START UP AGAIN AND EVERY THING IS BACK TO NORMAL. ON 1/22/17 IT WAS REALLY BAD AS THE SAME HAPPENED AND I TRIED TO PICK UP SPEED BUT NOTHING HAPPENED I HAD TO PUT ON MY FLASHERS AND EASY OVER TO THE EMBANKMENT. ON 10/05/16 I TOOK THE VEHICLE BACK FOR POWER TRAIN CONTROL MODULE TO THE DEALERSHIP BUT AS FAR AS I AM CONCERNED THE PROBLEM STILL EXIST. AS A MATTER OF FACT THIS HAS HAPPENED QUITE A FEW TIMES SINCE OCTOBER. *TR

WHILE DRIVING MY 2012 EXPEDITION 45 - 60 MPH, THE VEHICLE DOWNSHIFTED WITHOUT WARNING AND STALLED MORE THAN ONCE AND JERKED REPEATEDLY. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP TWICE FOR THE SAME OCCURENCE LISTED ON THE RECALL NOTIFICATION. THE DEALER CLAIMS THEY "FIXED" THE PROBLEM BY INSTALLING THE NEW SOFTWARE AGAIN. THE ISSUE OCCURED AGAIN WHILE DRIVING HOME WITH MY FAMILY IN THE VEHICLE ON THE HIGHWAY WHERE THE ACCELERATION DROPPED DOWN TO FIRST AND THE REAR TIRE LOCKED UP. WE ALL THOUGHT WE WERE ABOUT TO DIE WITH THE TRAFFIC COMING BEHIND US. FORD NEEDS TO RESOLVE THIS ISSUE AND I HAVE NEVER EXPERIENCED SOMETHING SO DANGEROUS BEFORE. FORD MUST BE HELD ACCOUNTABLE FOR THIS DEFECT AND FIX THE ISSUE AS PEOPLE HAVE INVESTED IN PURCHASING THIER BRAND. I PRAY NO ONE GETS INJURED FROM THIS MALFUCTION AND DEFECT ON THESE VEHICLES.

WHILE DRIVING WITH MY FOUR CHILDREN THE VEHICLE WILL DOWN SHIFT ALL OF A SUDDEN WHILE TRAVELING DOWN THE FREEWAY. BROUGHT IT TO THE DEALERSHIP AND WAS TOLD IT WAS NOT UNDER WARRANTY THEY SAID TO CALL THE FORD 1-800 #. CALLED 1-800 # AND WAS TOLD THAT IT WAS NOT ON THE RECALL YET. SO I AM EXPECTED TO PAY FOR A REPAIR WHICH COULD BE PLACED ON A RECALL LIST. THE DIAGNOSIS WAS THE LEAD FRAME AND THE SAME ISSUES AS THE RECALL.

WHEN DRIVING THE CAR IN MOTION AT SPEEDS OVER 40 MPH THE BREAKS WOULD LOCK UP AND THE CAR WOULD COME TO A COMPLETE STOP

I WAS DRIVING ABOUT 40 MPH, AND THE VEHICLE ON THE VEHICLE APPEARED TO HAVE A SUDDEN DOWNSHIFT. THE CARD DRASTICALLY REDUCE SPEED VERY QUICKLY AND REMAINED IN A LOW GEAR ALTHOUGH IT SAID IT WAS IN DRIVE. THE DESCRIPTION OF WHAT HAPPENED MATCHES RECALL 16S19, HOWEVER, THEY SAID MY SPECIFIC VEHICLE WAS NOT AVAILABLE FOR THAT RECALL. SAME YEAR AND VERY SIMILAR ISSUE.

VEHICLE DOWNSHIFTS ABRUPTLY WHILE BEING DRIVEN AT APPROXIMATELY 55 TO 60 MILES PER HOUR. VERY DANGEROUS, IT CAN CAUSE AN ACCIDENT. SOME VEHICLES WERE RECALLED BUT FORD SAYS MY VIN NUMBER WAS NOT IN THE VEHICLES THAT WERE RECALLED. THE DESCRIPTION OF THE PROBLEM IS EXACTLY AS THE ONE DESCRIBED TO THE RECALLS IN 184,000 FORD VEHICLES FROM 2011-2012. A WRENCH SHOWS UP IN THE DASH BOARD AND A SIGN THAT SHOWS LOW GASOLINE LEVELS. WHEN THIS PROBLEM OCCURS THE ONLY OPTION IS TO PULLOVER AS FAST AS POSSIBLE. I STOPPED TURNED OF THE CAR AND TURNED IT BACK ON. AFTER THE CAR WOULD DRIVE NORMALLY WITHOUT SHOWING ANYTHING ON THE DASHBOARD AND WITHOUT ANY PROBLEMS. I HAVE EXPERIENCED THIS IN THE LAST 3 WEEKS AT LEAST 7 TIMES. WHEN A SCANNER IS CONNECTED IT DOES NOT SHOW ANY SIGNS OR PROBLEMS. VERY DANGEROUS EXPERIENCE EVERY TIME IT HAPPENED. IT USUALLY HAPPENED AT A HIGH SPEED IN THE HIGHWAY WHICH MAKES IT EVEN A MORE DANGEROUS SITUATION. IT HAPPENED WHILE THE VEHICLE WAS IN MOTION AND BEING DRIVEN OVER 55 MILES PER HOUR. IT FEELS LIKE IT DOWNSHIFTS FROM 5TH TO 1ST GEAR WITHOUT ANY REASON. ONLY WHILE DRIVING 55 MILES PER HOUR OR MORE. IT RELATES TO RECALL 12V190000 AND IT SEEMS LIKE FORD PROMISED TO REPLACE THE "LEAD FRAME" WHICH CAUSES THIS DEFECT AT NO CHARGE UNDER 10 YEARS OR 150,000 MILES. THEY SAY MY VIN NUMBER DOES NOT HAVE RECALLS. I FIRMLY BELIEVE THAT THE SYMPTOMS OF THE PROBLEM ARE EXACTLY THE SAME AS WHAT ALL THE 184,000 CARS BETWEEN 2011-2012 HAD EXPERIENCED. IT IS AN EXTREMELY DANGEROUS SITUATION TO BE IN. I ALSO FOUND THAT IN THE PAST 3 CARS WERE INVOLVED IN ACCIDENTS DUE TO THIS ISSUE AND THANKFULLY NO FATALITIES. I DO NOT WANT TO BE INVOLVED IN AN ACCIDENT DUE TO THIS NEGLIGENCE FROM FORD. PLEASE HOLD THEM RESPONSIBLE AND ACOUNTABLE FOR THEIR POOR ACCOUNTABILITY.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING 55 MPH, THE VEHICLE DOWNSHIFTED WITHOUT WARNING AND STALLED MORE THAN ONCE. THE CONTACT HAD TO QUICKLY COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSIS THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

PAINT IS BUBBLING ON TAILGATE. COMMON PROBLEM. FORD DEALER KNOWS ABOUT IT, FORD KNOWS ABOUT IT. FORD WILL NOT REPAIR AS THERE IS NO METAL PERFORATION. ALUMINUM TAILGATE IS CORRODING UNDER PAINT. THIS SHOULD NOT HAPPEN ON A 3 -4 YEAR OLD VEHICLE.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSMISSION DOWNSHIFTED INTO FIRST AND SECOND GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

ON LOOKING AT THE REAR TAILGATE I SAW WHAT LOOKED LIKE RUST SPOTS ( 4 IN ALL ). THE PAINT IS BUBBLED TO THE POINT I THINK WILL BREAK SOON. WHEN I TOOK IT TO THE DEALER TODAY (6/7/16) THEY SAID IT WAS A BIG PROBLEM WITH FORD . THE DEALER GUS JOHNSON FORD SPOKANE, WASH SAID IT IS A FORD PROBLEM AND NOT THERE'S. I FEEL IF I WOULD OF BE TOLD OF THIS PROBLEM I WOULD OF NEVER BOUGHT ANY FORD CAR. I FEEL THIS PROBLEM WAS KEEP FROM JUST TO MAKE A SALE. WE ARE GOING TO LOOK AT OTHER CARS BUT SURLY NOT FORDS

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR OF THE VEHICLE WAS MODERATELY CORRODED. THE DEALER CONFIRMED THE CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,382. THE VIN WAS NOT PROVIDED.

HAVE RUST BUBBLES ON INSIDE BOTTOM OF REAR LIFT GATE. TOOK TO DEALER AND WAS TOLD THIS IS COMMON PROBLEM WHERE LIFT GATE WAS NOT MANUFACTURED PROPERLY. FOR A CAR LESS THAN 5 YEARS OLD, THIS SHOULD NOT BE RUSTING.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATLEY 40 MPH, THE SPEEDOMETER AND FUEL GAUGE READINGS FLUCTUATED AND THE TRANSMISSION JERKED VIOLENTLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V190000 (EXTERIOR LIGHTING, POWER TRAIN). THE FAILURE RECURRED ON TWO SEPARATE OCCASSIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION OUTPUT SPEED SENSOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. UPDATED 06/29/16*LJ *CN

RECENTLY, THE REAR TAILGATE AROUND THE LIFT HANDLE HAS BECOME CORRODED AND THE PAINT IS PEELING. I KEEP THE VEHICLE STORED AND RARELY USE IT. I KEEP IT IN IMMACULATE CONDITION AND VERY WELL MAINTAINED. THIS IS THE ONLY BLEMISH ON IT, BUT I CAN SEE IT IS GETTING WORSE AND WILL EVENTUALLY NEED TO BE REPAIRED AND REPAINTED. I UNDERSTAND THE IS A PROBLEM WITH ALL EXPEDITIONS AND BELIEVE FORD SHOULD BE RESPONSIBLE FOR THE REPAIR SINCE IT APPEARS TO BE A MANUFACTURING DEFECT.

LETTER FROM CONGRESSMAN KING ON BEHALF OF CONSTITUENT RE 2012 FORD EXPEDITION. *SMD THE CONSUMER STATED THE RIMS WERE REPLACED IN APRIL 2015. HOWEVER, THE NEW ARE MISSING THE CLEAR COAT IN CERTAIN AREAS AND THE SURFACE OF THOSE AREAS WERE ROUGH. *JB

PAINT BLISTERS ARE STARTING TO APPEAR ON REAR LIFT GATE WHERE THE HANDLE IS ATTACHED. DEALER HAS INDICATED THAT THIS IS CORROSION DUE TO THE ALUMINIUM MATERIAL THAT THE LIFT GATE IS MADE OF AND POOR PREP WORK OR CONTAMINATION FROM THE FACTORY PAINT.

COULD HEAR A LOUD METAL TO METAL GRINDING SOUND. FINALLY HAD THE EXPEDITION TOWED TO DEALERSHIP. 3 STRUTS NEED TO BE REPLACED AS WELL AS THE SHOCKS. DRIVER SIDE BEARING WAS WORN OUT. THE PASSENGER SIDE IS ALMOST THERE. THE EXPEDITION ONLY HAS 50,000 MILES. AFTER GETTING THIS INFORMATION FROM THE DEALER WE READ THE POWER TRAIN WARRANTY. THE WARRANTY WILL ONLY REPLACE THE DRIVER SIDE BEARING. WHEN THE PASSENGER SIDE IS MAKING THE SAME NOISE DEALERSHIP SAID TO BRING IT IN.

PAINT BLISTERS ARE STARTING TO APPEAR ON REAR LIFT GATE. DEALER HAS INDICATED THAT THIS IS NOT RUST BUT CORROSION DUE TO THE ALUMINIUM MATERIAL THAT THE LIFT GATE IS MADE OF AND POOR PREP WORK OR CONTAMINATION FROM THE FACTORY PAINT. THEY INDICATED THAT THEY HAVE SEEN THIS BEFORE AND IT WILL MOST LIKELY CONTINUE UNTIL THE LIFT GATE IS REPAINTED. THEY ALSO TOLD ME THE HOOD MAY ALSO HAVE THIS ISSUE IN THE FUTURE SINCE IT IS ALSO ALUMINUM. A CAR THAT IS THREE YEARS OLD AND GARAGE KEPT SHOULD NOT HAVE BLISTERING PAINT. MY OTHER VEHICLE IS OVER 10 YEARS OLD AND BESIDES CHIPS THE PAINT IS FINE.

SPONTANEOUS AND COMPLETE FAILURE OF PASSENGER SIDE THIRD ROW/CARGO GLASS. NO OTHER CARS IN SIGHT ON A SMOOTH ROAD, APPROXIMATELY 72 DEGREES OUTSIDE. TRAVELING SLIGHTLY BELOW HIGHWAY SPEED AS WE HAD JUST COME THROUGH A CURVE. LOUD POPPING SOUND AND THE ENTIRE WINDOW WAS SIMPLY GONE, BROKEN IN A MILLION SHARDS THAT WENT EVERY DIRECTION, INSIDE AND OUTSIDE OF THE VEHICLE. GLASS EMBEDDED IN SECOND ROW SEAT BACKS, AND ALL ITEMS IN CARGO AREA. VISIBLE SCRATCHES AND GOUGES IN PLASTIC SURROUNDING THE WINDOW FROM THE FORCE OF THE GLASS HITTING IT. HAD ANYONE BEEN SITTING IN THE THIRD ROW, THEY WOULD HAVE BEEN SERIOUSLY INJURED.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND HEARD A SOUND WHEN THE WHEELS WERE TURNING. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER DIAGNOSED THAT THE AIR BAG HARNESS AND SHOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE WITH THE SHOCKS RECURRED MULTIPLE TIMES AND WERE REPLACED MULTIPLE TIMES. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER BECAUSE SHE ASSUMED THAT THE VEHICLE HAD INCLUDED THE RESTRAINT CONTROL MODULE AND THE SAFETY BELT MINDER PER THE VEHICLE'S OWNER MANUAL. THE CONTACT COULD NOT UNDERSTAND WHY THE VEHICLE HAD NOT BEEN BEEPING AS USUAL TO NOTIFY HER WHEN AN OCCUPANT WAS UNBLOCKED. THE DEALER AND THE MANUFACTURER INFORMED THE CONTACT THAT THE RCM HAD NOT BEEN MANUFACTURED WITH THE VEHICLE, EVEN THOUGH THE MANUAL STATED THAT THE RCM WAS INCLUDED. THE DEALER THEN IDENTIFIED THAT THE PASSENGER AIR BAG NEEDED TO BE REPLACED AND THAT WAS WHAT CAUSED THE SERIES OF BEEPING SOUNDS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,311.

REAR SUSPENSION FAILED, AND THE REAR DROPPED GOING 45 MPH DOWN THE ROAD. CHANGED RELAYS, BUT THE REAR IS STILL SAGGING. THE AIR SUSPENSION WON'T KICK ON. CAR IS UNDRIVEABLE. *TR

NECK PROBLEMS DUE TO ANGLE OF HEAD REST WHILE BREAKING, I AM 6'5'. THE EXISTING HEADREST IS A DANGEROUS DESIGN AND NEEDS TO BE FIXED. *TR

SMELLED A BURNING PLASTIC SMELL FROM THE REAR OF THE VEHICLE . AFTER SEARCHING I DISCOVERED THE 3RD BRAKE LIGHT HOUSING HAD OVERHEATED AND HAS MELTED IN THE FRAME FROM THE HEAT OF THE LIGHTING. THIS IS A STOCK HOUSING FROM FORD WITH FORD INSTALLED LIGHTS. *TR

VEHICLE ACCELERATED UNINTENDED AND UNEXPECTED. SPEED WAS UNCONTROLLABLE. DRIVER AVOIDED TO THE BEST OF HIS ABILITIES STANDING WORKERS AND UNINTENTIONALLY HIT TWO OTHER VEHICLES AND WORKERS INSIDE THOSE VEHICLES. 6 INJURED TAKEN BY AMBULANCE TWO CRITICALLY HURT! *TR

TL* THE CONTACT OWNS 2012 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING 5 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON A DIFFERENT OCCASION BUT SINCE SHE WAS NOT DRIVING THERE WAS A SUDDEN INCREASE IN ENGINES RPMS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 20,250.

WHILE DRIVING THE REAR AIR SUSPENSION FAILED ABRUPTLY CAUSING THE REAR OF THE VEHICLE TO BOTTOM OUT. THE VEHICLE LOST HANDLING ABILITY, COULD NOT BE DRIVEN AND HAD TO BE TOWED TO THE DEALER FOR WARRANTY REPAIR. THIS IS A SERIOUS SAFETY ISSUE IN THAT I USE THE VEHICLE TO TOW BOATS AND SNOWMOBILE TRAILERS OFTEN AT HIGHWAY SPEED. IF THE AIR SUSPENSION WERE TO FAIL WHILE ATTACHED TO A TRAILER THE TONGUE WILL HIT THE ROADWAY AND MAY BE A SERIOUS SAFETY ISSUE. I THINK THE SUSPENSION SHOULD BE RE-DESIGNED TO INCLUDE A SET OF SPRINGS TO PREVENT THE SUSPENSION FROM COMPLETELY BOTTOMING OUT IF THE AIR SUSPENSION FAILS. *TR

DRIVING DOWN THE HIGHWAY AT 65 MPH IN THE LEFT LANE WHEN THE CAR LOST ALL POWER. WE WERE ABLE TO COAST TO THE SIDE OF THE HIGHWAY BECAUSE WE WERE TRAVELING AT THE RATE OF SPEED LISTED ABOVE WITH NO POWER. THIS IS EXTREMELY DANGEROUS TO SOMEONE IN THIS POSITION. AS WE ATTEMPTED TO SEE IF WE COULD FIGURE OUT WHAT HAD OCCURRED AN ERROR APPEARED ON THE SERVICE DISPLAY OF SERVICE ADVANCE TRAC. A FEW MINUTES LATER WE NOTICED THE ADDITIONAL CODE OF TIRE PRESSURE MONITOR FAULT. WE HAD TO GET THE VEHICLE TOWED AT THIS POINT. NOT SATISFIED AS THE COULD BE HUGE SAFETY ISSUE. *TR

AFTER ENGAGING THE 4X4 VIA THE DASHBOARD CONTROL KNOB THE "SERVICE ADVANCE TRACK" MESSAGE WAS SHOWN IN THE INSTRUMENT CLUSTER. THE 4X4 WAS DISENGAGED AND THE VEHICLE WAS THEN STOPPED. THE INDICATOR LIGHTS FOR THE ABS, STABILITY CONTROL AND 4X4 WERE THEN ILLUMINATED ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS RESTARTED AND AT THIS POINT ALL STABILITY CONTROL, ANTI-LOCK BRAKES AND OTHER POWERTRAIN SAFETY FEATURES WERE COMPLETELY INOPERABLE AND/OR DISABLED. THE VEHICLE WAS SERVICED AND A FAILURE OF THE WHEEL SPEED SENSOR WAS NOTED. *TR

ON MANY OCCASIONS FROM AROUND MAY OR JUNE OF 2013, WHEN THE CAR IS ACCELERATING FROM FIRST TO SECOND GEAR IT "JUMPS". IT FEELS AS IF SOMEONE HAS HIT THE BACK OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP 3 TIMES. EACH TIME THEY HAVE UPDATED THE SOFTWARE AND SUPPOSEDLY SOLVED THE PROBLEM. AFTER EACH RETURN OF THE VEHICLE THE PROBLEM HAD ONLY GOTTEN WORSE. THE SECOND TIME AFTER BEING "FIXED" BY THE DEALERSHIP THE VERY NEXT DAY SOMEONE ALMOST REAR ENDED THE VEHICLE BECAUSE THE "JUMP" WAS SO IMPACTFUL THAT I SUDDENLY APPLIED MY BRAKES THINKING SOMEONE HAD REAR ENDED ME. THE CAR BEHIND ME STOP JUST AN HAIR SHORT OF HITTING THE VEHICLE. BEYOND GETTING WHIPLASH FROM THE CONSTANT "JUMPS", I AM AFRAID THAT SOMETHING VERY SERIOUS WILL HAPPEN IF THIS IS NOT FIXED OR CORRECTED. *TR

A STRONG GAS SMELL/FUMES HAS FILLED THE PASSENGER CABIN ON MULTIPLE OCCASIONS WHILE UNDERWAY AND CANNOT DETERMINE WHY (NOT NEAR GAS STATION, NOT RECENT REFUELING, JUST REGULAR HIGHWAY DRIVING). SAW TODAY (6/4/13) THERE WAS A RECALL FOR MANY FORD MODELS FOR THE GAS SMELL/FUMES, BUT DID NOT INCLUDE EXPEDITION MODELS. LAST DATE OCCURRENCE OF THIS INCIDENT WAS 6/2/13. *TR

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR MOVED IRREGULARLY, MAKING IT DIFFICULT FOR PASSENGERS TO EXIT THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT WHILE DRIVING 15 MPH, THE INSTRUMENT PANEL AND THE ALERT SYSTEM STATED THAT THE DOOR WAS AJAR. THE MANUFACTURER WAS NOTIFIED AND DISPATCHED AN INSPECTOR. THE INSPECTOR, WHO EXAMINED THE VEHICLE, DETERMINED THAT THERE WAS A GAP BETWEEN THE DOOR AND THE FRAME, BUT STATED THAT IT WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 12,000.

MY 2012 FORD EXPEDITION SUFFERED A CATASTROPHIC TIRE FAILURE WHILE TRAVELLING AT 65MPH ON THE FREEWAY. THE TIRE WAS ONLY 11 MONTHS OLD WITH APPROXIMATELY 9000 MILES. THE TIRE WAS INFLATED PROPERLY AND HAD NO EXTERNAL SIGNS OF WEAR. SLIGHTLY BEFORE THE TIRE SIDEWALL SEPARATED I HEARD A SLAPPING SOUND FROM THE LEFT FRONT AND EASED OFF THE GAS. THE TIRE THEN POPPED LOUDLY AND CAUSED THE VEHICLE TO BECOME HARD TO CONTROL. I WAS ABLE TO SLOW DOWN AND GET TO THE SIDE OF THE ROAD TO REPLACE IT WITH THE SPARE. THE TIRE WAS A GOODYEAR WRANGLER SR-A. FORTUNATELY NO ONE WAS HURT BUT THE TREAD CAUSED SOME MINOR DAMAGE IN THE WHEEL WELL AREA. THIS WAS A VERY DANGEROUS SITUATION CAUSED BY AN UNRELIABLE TIRE. *TR

THE HEADRESTS FOR THE DRIVER AND PASSENGER SEATS ARE QUITE UNCOMFORTABLE. WE DID NOT NOTICE WHILE TEST DRIVING, SINCE NEITHER OF US SAT IN THE PASSENGER SEAT, BUT ON THE DRIVE HOME I WAS IN THE PASSENGER SEAT TRYING TO REST MY HEAD AGAINST THE HEADREST AND FOUND IT UNCOMFORTABLE. IN THE DAYS TO COME, MY WIFE FOUND IT MORE SO. OUR WORKAROUND HAS BEEN TO INSERT A NECK PILLOW AT THE BASE OF THE HEADREST. WE CONTACTED FORD 800#, AND THE RESPONSE WAS THAT THE HEADREST WAS DESIGNED WITH THE ANGLE FORWARD LIKE THAT FOR SAFETY, AND THEY COULD DO NOTHING ABOUT IT. THEY DID NOT SEEM TO BE AWARE OF THE PROBLEM, EVEN THOUGH MANY PEOPLE HAVE POSTED COMPLAINTS ABOUT THIS 'FEATURE' ON THE WEB. APPARENTLY IT IS NOT EVEN NEW FOR THE 2011 MODEL YEAR. FOR ME, IT IS ANNOYING; FOR MY WIFE, INTOLERABLE. *TR

STOPPED AT 0MPH. WITNESS IN CAR BEHIND. FOOT ON BRAKE. TOUCHED ACCELERATOR NORMALLY. HEARD NOISE. CAR TOOK OFF AT HIGH SPEED. HIT WALL APPROX TWENTY FEET AWAY. BOTH FRONT AIRBAGS DEPLOYED. NO ONE IN PASSENGER SEAT. SEAT BELT ON, PER DRIVER, WITNESS WHO HELPED DRIVER THRU WINDOW, AND EXAMINATION OF SEAT BELT BY INSPECTOR. HOWEVER EDR READ SEAT BELT AS NOT ENGAGED. BRAKE READ AS NOT ENGAGED, HOWEVER EDR ALSO READ VEHICLE AT 0MPH. ACCELERATOR 0% AT 3.5 SECONDS PRIOR TO IMPACT, INITIAL ACCELERATION 23% THREE SECONDS PRIOR TO IMPACT, 99% 1.5 SECONDS PRIOR TO IMPACT. ENGINE RPMS DATA MAY NOT BE APPROPRIATE. MULTIPLE VEHICLES USING REMOTE CONTROLS AT NEARBY GATE. *TR UPDATED 12/27/12 *CN UPDATED 21/31/2012 *JS

AFTER PURCHASING A 2012 FORD EXPEDITION, WE DISCOVERED THAT, WHEN RUNNING THE SEAT A/C, THE MOTOR INSIDE THE SEAT OVERHEATS. THIS CAUSES THE UPPER SECTION OF THE SEAT TO BECOME HOT, AND THE SEAT POCKET BEHIND THE SEAT TO BECOME VERY HOT. WE WERE ADVISED THAT THE SYSTEM WAS BUILT WITHOUT PROPER VENTILATION FOR THE MOTOR, AND THERE WAS NO FIX. NOT JUST FOR OUR VEHICLE BUT FOR ALL 2012 EXPEDITIONS....ALL HAVE THIS PROBLEM. THE ADVICE GIVEN BY FORD WAS "DON'T USE THE SEAT A/C DURING THE SUMMER." I WAS TOLD IT WOULD BE OKAY TO USE THE SEAT HEATER IN THE WINTER. HOWEVER, IF THE BLOWER DOESN'T VENTILATE PROPERLY, THE MOTOR WILL STILL BECOME HOT. MY FEAR IS THAT IT WILL BECOME SO HOT THAT IT COULD EITHER SHORT OUT, GIVING SOMEONE A NASTY SHOCK, OR WORSE, CATCH FIRE. *JS