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NHTSA recalls, safety ratings, and consumer complaints for the 2009 Dodge RAM 3500.
NHTSA has not published 5-star crash-test ratings for the 2009 Dodge RAM 3500. New vehicles are often added to the NCAP rating program after initial release; check nhtsa.gov/ratings for the latest status.
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
Consequence: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Component: STEERING:LINKAGES:TIE ROD ASSEMBLY
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Component: STEERING:LINKAGES:TIE ROD ASSEMBLY
CHRYSLER IS RECALLING 32,782 MY 2008-2009 DODGE RAM 2500, 3500 AND 3500 CAB CHASSIS PICKUP TRUCKS EQUIPPED WITH POWERS AND SONS STEERING LINKAGE. THE STEERING LINKAGE DRAG LINK INNER TIE ROD TO PITMAN ARM BALL STUD MAY FRACTURE. ALSO THE STEERING LINKAGE DAMPER ATTACHING THE BRACKET MAY YIELD AND SHIFT ON THE LINKAGE.
Consequence: THIS COULD RESULT IN A LOSS OF STEERING CONTROL AND THE RESTRICTED ABILITY TO TURN THE VEHICLE IN ONE DIRECTION INCREASING THE RISK OF A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE STEERING LINKAGE DRAG LINK INNER TIE ROD END ASSEMBLY, AND INSPECT THE STEERING LINKAGE DAMPER BRACKET FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 16, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Component: STEERING:LINKAGES:TIE ROD ASSEMBLY
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
Hash shifting during acceleration and deceleration and aggressive braking during decelerating...was only doing this during acceleration in the beginning but now does it all the time . This has not left me stranded yet but, I feel like this is going to be a major problem if this problem does not get remedied soon . Started doing this about a month ago or so..
I WAS IN A BAD WRECK ON THE FREEWAY GOING FREEWAY SPEED 60MPH I HIT A JERSEY BARRIER THAT CAUSED ME TO ROLL MY TRUCK AND NOT ONE OF MY AIRBAGS WENT OFF THIS ACCIDENT HAPPENED IN SEPTEMBER 2018 I SHATTERED MY COLLARBONE DUE TO HITTING THE STEERING WHEEL AND HAVE HAD SURGERY'S DONE AND MY COLLARBONE WILL NEVER BE THE SAME
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR AXLE LOCKED UP AND CAUSED THE VEHICLE TO SKID. THE CONTACT CALLED SHIELDS MOTOR CO INC., (814 W CHERRY ST, CHANUTE, KS 66720, (620)-431-0483), AND WAS INFORMED TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE FAILURE WAS A KNOWN ISSUE AND THAT IT WAS UNSAFE TO DRIVE THE VEHICLE. THE TECHNICIAN SUGGESTED THAT THE VEHICLE BE TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,503.
The 2009 Dodge RAM 3500 has 5 NHTSA recalls and 104 consumer complaints on file. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT WHEN HE PULLED INTO A PARKING LOT AND MADE TWO QUICK TURNS, THE STEERING WHEEL MALFUNCTIONED AND THE DRAG LINK DETACHED FROM THE VEHICLE. THE CONTACT WAS A TRUCK MECHANIC AND BELIEVED THAT THE PART WAS DEFECTIVE. THE CONTACT WAS CONCERNED THAT IF THE TOE LINK HAD DETACHED ON THE HIGHWAY, THERE COULD HAVE BEEN A MAJOR ACCIDENT AND LOSS OF LIFE. THE TOE LINK WAS REPLACED IN A RECALL REPAIR 5 YEARS AGO. THE REPAIRS WERE DONE AT THE DEALER FISHER CHRYSLER DODGE JEEP RAM (349 E 32ND ST, YUMA, AZ 85365 (928) 344-2650). THE MANUFACTURER DECLINED THE CONTACT'S REQUEST FOR REIMBURSEMENT AND PLACEMENT INTO A RECALL. THE FAILURE MILEAGE WAS 99,126. *LN*JB
ON 11/25/19 ABOUT 3 AM THE HORN GOT STUCK IN THE ON POSITION AND NOTHING WAS LABELED IN THE FUSE BOX OR MANUAL (BOOK) WHAT IS THE SOLUTION? MY TRUCK HAS ONLY 40,012 MILES, I'M TOTALLY SURPRISED ABOUT THIS PROBLEM, AND I WAS CONSIDERING BUYING ANOTHER DODGE RAM TRUCK!!!! TRACK WAS PARKED
MY 2011 MEGA CAB 3500 WAS PURCHASED IN NOV OF 2018 WITH ONLY APPROX. 110K MILES ON ODOMETER. AFTER A SHORT WHILE OF DRIVING, A VIBRATION STARTED GETTING WORSE UP UNTIL I TOOK TO A DEALER AT APPROX. 114K FOR A CHECK ON TOE & ALIGNMENT. IT ENDED UP BEING A TOTAL REPAIR OF UPPER & LOWER U-JOINTS & BALL JOINTS. ALSO HAD TO REPLACE DRIVER'S MIRROR-HAD SHORT, WIRING HARNESS ON PASSENGER HEADLIGHT-HAD SHORT, TRANSMISSION SHIFTER SEAL LEAKED, NEW PINION GEAR & SEAL, & FEW OTHER ITEMS ALSO. IT SEEMS LIKE A DIESEL THAT HAS JUST STARTED BREAKING IN WAS FALLING APART ON ME BEFORE IT'S TIME. NEEDLESS TO SAY, ABOUT 4 MONTHS OR SO AFTER I MADE THE PURCHASE, I HAD TO FORK OUT A !!HEAP!! OF $$$$$ FOR REPAIRS THAT I COULDN'T RECOVER. FUNNY THING IS, BEFORE I BOUGHT THE TRUCK, ANOTHER GENTLEMAN TOLD ME THESE YEARS OF DODGE TRUCKS HE HAD HEARD THEY WERE HAVING A LOT OF FRONT END TROUBLE. I'M SHOCKED THERE HASN'T BEEN A RECALL. IT SURE WOULD BE NICE TO BE REIMBURSED.
TWO ISSUES: 1: KNOCKING SOUND WHEN TURNING AT PARKING LOT SPEEDS. I'VE REPLACED BUSHINGS, LINKAGES, BALL JOINTS, AND NOTHING HELPED. I REPLACED WHEEL HUB ASSEMBLIES AND THE KNOCKING IS REDUCED, BUT NOT FIXED. SHOP OWNERS THAT DRIVE THE SAME TRUCK SAY THEY'VE SPENT THOUSANDS OF DOLLARS ON THEIR OWN VEHICLES AND CAN'T PINPOINT THE FRONT END NOISES EITHER. 2:VIBRATION UNDER THE VEHICLE, FROM THE TRANSFER CASE, THROUGH THE DRIVE SHAFT, TO THE REAR DIFFERENTIAL. DIESEL SHOP SAYS IT'S A COMMON ISSUE FOR THE SEALS TO GET WORN OUT DUE TO IMBALANCED DRIVE SHAFT. HOWEVER, THE DRIVE SHAFT DIDN'T LOSE ANY WEIGHTS AND WAS FINE FOR THE FIST 90,000 MILES. THIS IS A VERY COMMON ISSUE WITH DODGE ADAM 2500 AND 3500, ACCORDING TO THE SHOP. AT FIRST I THOUGHT IT WAS THE TIRES, SO I HAD THEM REPLACED AND KEPT GOING TO DIFFERENT SHOPS, THINKING THAT SOME MAY BE BETTER AT BALANCING THAN OTHERS. THERE'S A DEFINITE VIBRATION BETWEEN 45-55 MPH AND THEN IT'S REALLY BAD AT 69-75+ MPH. IT'S BEEN GETTING WORSE FOR MONTHS AND AFTER REPLACING WORN OUT SEAL ON TRANSFER CASE, IT STILL ISN'T PROPER, BUT SOMEWHAT BETTER. SHOP SAID IT'S TEMPORARY AND PARTIAL FIX UNTIL I GET THE DRIVESHAFT BALANCED, BUT IT HAS TO BE SENT OFF FOR BALANCING AND COULD TAKE 3-4 DAYS. I CAN'T BE WITHOUT MY TRUCK FOR 3 DAYS. I DROVE A FORD FOR 300,000 MILES WITH NO ISSUES IN THE STEERING NOR IN THE DRIVETRAIN. I DROVE A CHEVY FOR 200,000 MILES WITH ZERO ISSUES THAT THIS DODGE RAM 3500 HAS.
DRIVER SIDE ENTRY ASSIST HAND HOLD BREAKS AND ALLOWS DRIVER TO FALL BACKWARDS WHEN TRYING TO USE TO ENTER VEHICLE. BRAKE LINE FAILURE FROM FLUID HOLDER TO ABS DISTRIBUTION BLOCK RUST OUT AND RELEASES BRAKE FLUID AND PEDAL GOES TO FLOOR AND WILL NOT STOP VEHICLE. BRAKE HOSES DETERIORATES AND DOES NOT ALLOW CALIPER TO RELEASE AND CAUSES OVERHEAT PROBLEMS WITH POOR STEERING WHEN BRAKE IS APPLIED
I PURCHASED A VEHICLE IN OCTOBER 2014. THE MILES WAS ADVERTISED AS 81,000. THE TITLE AND ALL OF THE PAPERWORK SHOWS 81,000. THE TITLE DOES NOT SHOW TRUE MILES UNKNOWN OR IT DOES NOT SHOW NOT ACTUAL MILES. THE DODGE DEALERSHIP IN COVINGTON, GA RAN A CARFAX REPORT OF THE VEHICLE IN MAY 2017 AND IT HAD DISCREPANCIES OF MILEAGE ROLLBACK. BASED ON CARFAX AND THE CALCULATIONS THE VEHICLE HAS APPROXIMATELY 330,000 PLUS MILES ON IT. I CAN NOT SELL THE TRUCK. I CAN NOT TRADE IT IN BECAUSE OF THE MILEAGE ROLLBACK. THIS IS SOMETHING THAT I JUST FOUND OUT IN MAY 2017. I CONTACTED THE DEALERSHIP AND THE OWNER WOULD NOT TALK TO ME ABOUT THE ISSUE. THE OWNER HAD ONE OF THE EMPLOYEES TO TELL ME THAT HE WILL NOT BE DOING ANYTHING ABOUT IT. THIS IS AGAINST FEDERAL AND STATE LAWS. PLEASE HELP. THANK YOU.
HIGH BEAM AND OR LOW BEAM LIGHTS QUIT OR GO OFF FROM TIME TO TIME. DEALER SAID ITS A "TIPM" COMPUTER. AT A COST OF OVER $800.00 TO REPLACE OR $100.00 TO FLASH THE COMPUTER TO REPAIR? CAN ONLY BE FLASHED 3 - 4 TIMES BEFORE IT HAS TO BE REPLACED. ALL THE WIRING AND CONNECTIONS ARE GOOD. DEALER SAID IT WAS PROBABLY BECAUSE OF A FAULTY BULB AND BURNED OUT THE "TIPM" ? I DONT KNOW, BUT SOUNDS LIKE A PROBLEM THAT DODGE NEEDS TO ADDRESS. IF LEFT UNCHECKED / REPAIRED IT WILL SLOWLY DISABLE ALL THE HEAD LIGHTS HIGH AND LOW, PLUS THE DAY TIME AND FOG LIGHTS. NOT FOR SURE WHEN IT STARTED AS I HAD JUST BOUGHT IT FROM A INDIVIDUAL, AND ONLY NOTICED IT WHEN SWITCHING FROM HIGH TO LOW BEAMS. THE TRUCK HAS 130,000 MILES. THEY SAY THIS CAN HAPPEN WHEN TRAILER WIRES WERE INCORRECTLY ADDED? AGAIN THIS IS SUPPOSE TO BE DODGES PULLING TRUCK BUT WITH NO $2.00 FUSES TO REPLACE, JUST AN $ 800.00 FIX? REALLY DODGE??
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 55 MPH, THE WINDSHIELD WIPERS INTERMITTENTLY FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
DEATH WOBBLE WHILE DRIVING DOWN THE INTERSTATE GOING AROUND 50/60 MILES I HIT A BUMP IN THE ROAD AND THE TRUCK SHAKES OUT OF CONTROL. THE TRUCK DOESN'T STOP SHAKING UNTIL YOU SLOW DOWN TIL ABOUT 30. IT'S VERY DANGEROUS, JUST TODAY I HIT A BUMP GOING ACROSS A BRIDGE ON THE INTERSTATE AND THE TRUCK STARTED SHAKING DANGEROUSLY AND ANOTHER TRUCK WAS BEHIND ME AND ON THE SIDE OF ME. THE VEHILE ON THE RIGHT SIDE OF ME HAD TO HIT THE SHOULDER BECAUSE WHILE MY TRUCK WAS SHAKING THE TRUCK WAS GOING IN THAT PERSONS LANE. I WAS SCARED OUT OF MY MIND, IT SEEMED THAT THE TRUCK JUST WOULDN'T SLOW DOWN WHILE I WAS ON MY BREAKS. THIS IS VERY DANGEROUS AND AN ACCIDENT WAITING TO HAPPEN. THESE TRUCKS NEED TO BE RECALLED AND FIXED CORRECTLY BEFORE A LIFE IS LOST OR SOMEONE HURT BADLY BECAUSE OF A FAULTY VEHICLE BY CHRYSLER/DODGE
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.
DRIVING DOWN THE FRWY AT REQUIRED SPEED WHEN RT REAR PASS TIRE BLEW CAUSING EXTENSIVE DAMAGE TO THE WHEEL, RT REAR PANEL & TAILPIPE. THIS TIRE HAD 3,000 MI. ON IT & WE HAD CHKD PSIG ON ALL TIRES JUST PREVIOUS TO THE BLOWOUT. THIS TIRE WAS A LT265/70R-17/10 TERRAMAX HT ALL POSITION OWL MADE BY DYNAMIC TIRE. LES SCHWAB REPLACED IT WITH ONE JUST LIKE IT. WE HAD A 4,000LB ARCTIC FOX CAB OVER CAMPER ON THE TRUCK AT THE TIME. DYNAMIC STATES THERE IS NOT ENOUGH EVIDENCE OF POOR QUALITY OR ANYTHING ELSE THAT WOULD NAME THEM AS THE RESPONSIBLE PARTY.
PILSON AUTO CENTER IN CHARLESTON, IL HAS FAILED TO REMEDY THE SITUATION. WHEN THE RECALL WAS FIRST ISSUED WE CALLED THE DEALERSHIP AND THEY SAID THEY WOULD PUT OUR VEHICLE ON A LIST AND WE HAVE YET TO HEAR FROM THEM. WHEN I CALLED THE DEALERSHIP THEY SAID WE WERE STILL ON A LIST AND THAT THEY WOULD CALL US.
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