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NHTSA recalls, safety ratings, and consumer complaints for the 2014 Cadillac Escalade.
| Overall Rating | |
| Frontal Crash | |
| Side Crash | |
| Rollover |
| Overall Rating | |
| Frontal Crash |
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
While driving my 2016 Cadillac Escalade with a6.2L V8 engine on [XXX] near Bristow, Oklahoma at approximately 75 mph, the vehicle suddenly and completely lost power. Without any prior warning or unusual noises, the engine shut down, and I lost power to the dashboard and power steering. This caused the vehicle to decelerate rapidly, making it extremely difficult to control. I managed to steer the vehicle to the shoulder of the highway, narrowly avoiding a collision due to the loss of control. The vehicle could not be restarted. The affected components seem to include the engine, electrical system, and steering. These failures put my safety and the safety of others at significant risk due to the sudden and unexpected loss of vehicle control on a busy highway. The vehicle was towed to the nearest Cadillac dealership for inspection and repair. As of now, the dealership has been unable to determine the cause of the engine failure despite conducting multiple tests and inspections. There were no warning lamps, messages, or other symptoms prior to the failure. The dealership has confirmed the issue but has not identified the root cause. The vehicle remains at the dealership for further diagnostics and is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2014 Cadillac Escalade. The contact stated that after going through the car wash, the passenger’s side mirror became inoperable. There were no warning lights illuminated. The contact was unable to reset the mirror like stated in the Owner’s Manual. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called the manufacturer, who referred him to the local dealer for assistance. The approximate failure mileage was 40,000.
The 2014 Cadillac Escalade has 2 NHTSA recalls and 19 consumer complaints on file. It received an overall safety rating of 4 out of 5 stars in NHTSA crash testing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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| Side Crash |
| Rollover |
Component: ELECTRICAL SYSTEM
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
I am having an electrical short that is shutting down everything while I'm driving or stopped, it makes driving it Dangerous and Scary. It looks like the recall from 2014 that describes everything I'm experiencing. Recall 14515 that talks about a Chassis Control Module that controls a lot of things including the fuel pump and more electrical components to list. I have a vehicle that is Dangerous to drive, im a Disabled Veteran and am tied to a Powered Chair. I have called Cadillac and they say that my Escalade is not included and they will do nothing for me. I'm at a lose as what to do, I could just sell it to someone else and let them deal with it or get killed in it. Either way is not a good choice. Let me know what you would do if you were in my position.
2014 CADILLAC ESCALADE. CONSUMER WRITES IN REGARD TO FRONTAL AIRBAG INFLATOR SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS INFORMED THE PARTS WERE UNAVAILABLE.
Cadillac sent a notice of the recall. The authorized Chevrolet dealership repair facility and Cadillac told me that they would not accept the risk that the dashboard would not crack in installation of authorized Chevrolet dealership repair facility defective part and that 'I' would have to sign a waiver saying 'I' accept the risk that they 'could' damage my car and would be 'my' responsibility if the dash is ruined and pay for the replacement. This is not my error/defective issue, but GM's. They have already indicated that people have been injured and died from this defective part. I believe Cadillac should accept the 'potential' risk should it be damaged. I am getting no where with Cadillac and would like to have the NHTSA to weigh in on their lack of support to mitigate this error. Certainly hoping that the dash does not crack, but I don't have the funds to take on that risk and they've left me in bad situation with a KNOWN risk of defective part.
The contact owns a 2014 Cadillac Escalade. The contact stated while driving at various speeds, the vehicle would drive rough. The vehicle was taken to an independent mechanic where it was diagnosed with needing the struts and shocks replaced. The vehicle was repaired. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall regarding the failure. The failure mileage was approximately 41,000. Vehicle has been repaired.
On Saturday June 26, 2021 I open the driver door to the vehicle and the passenger seat caught. on fire and burned a hole in the side of the seat .
RADIATOR LEAK DISCOVERED. PROBLEM WITH CYCLING OF THE THERMOSTAT THAT CAUSES STRESS FRACTURES ON THE RADIATOR LEADING TO COOLANT LEAKS. GM BULLETINS ON THE 2014 AND 2015 MODELS. P11513A AND P11513F. THIS WAS LEAKING FOR A WHILE AND WAS NOT NOTICED UNTIL MULTI POINT INSPECTION I REQUESTED BY THE SERVICE CENTER I USE FOR SERVICE. (B&B SERVICE CENTER, FARMINGTON NH. THIS WAS A KNOW ISSUE ON THIS MODEL VEHICLE.
INFORMATION RELEASED BY NBC.
THE CAR GOES INTO LIMP MODE, ENGINE REDUCED POWER, STABILITY CONTROL OFF, TRACTION CONTROL OFF. CHECK ENGINE LIGHT COMES ON. CAR WILL NOT DRIVE OVER 20MPH HAPPENS WHEN I HIT BUMPS OR POTHOLES IN THE ROAD. CHECK ENGINE CODE P2137 I'VE REPLACED THE MAF SENSOR, THROTTLE POSITION SENSOR (GAS PEDAL) AND THE WHOLE THROTTLE BODY. STILL NOT FIXED. I'VE DONE EXTENSIVE RESEARCH ONLINE AND IN FORUMS. THIS IS A COMMON PROBLEM AND I DON'T KNOW WHAT ELSE TO DO. MY CAR IS AT THE SERVICE DEPARTMENT AT THE DEALERSHIP NOW.
TL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR, THE TRANSMISSION OVERHEATED AND HESITATED, AND A BANGING NOISE WAS HEARD UNDERNEATH THE CENTER OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CRESTMONT CADILLAC (26000 CHAGRIN BLVD, BEACHWOOD, OH 44122, (216) 831-5300) WHERE IT WAS DIAGNOSED THAT THE AIR COMPRESSOR HAD A HOLE IN THE TUBE, WHICH CAUSED A FREON LEAK. THE VEHICLE WAS NOT REPAIRED BECAUSE GM WAS ON STRIKE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,133.
JUST PURCHASED THIS 2014 VEHICLE FOR $32900 WITH 73345MILES AND ON THE WAY HOME NOTICED THAT THE RIDE WAS HORRIBLE. UPON CHECKING WITH MY MECHANIC THE RIDE SUSPENSION WAS AT FAULT. I AM HAVING IT REPAIRED AND WILL SEEK REIMBURSEMENT FROM THE DEALER. THEY KNEW NOTHING ABOUT IT EVEN THOUGH THEY HAD IT FOR OVER 4 MONTHS ON THEIR LOT
I PURCHASED A NEW 2014 CADILLAC ESCALADE IN 2014. I HAVE 61,000 MILES ON THE VEHICLE. I TOOK THE CAR IN YESTERDAY FOR A TIRE REPAIR AT WHICH TIME THE TECHNICIANS INFORMED ME THE TIRES WERE CRACKING AND THEY COULD COME APART. THE NEW VEHICLE CAME EQUIPPED WITH BRIDGESTONE 285/45 R 22 TIRES. I REPLACED THE TIRES TODAY WITH A DIFFERENT BRAND OF TIRES. WHEN I WAS AT THE TIRE SHOP TODAY, THERE WAS ANOTHER PERSON WITH A CADILLAC ESCALADE, SAME TIRES AS MINE WITH THE SAME PROBLEM. I'M WONDERING IF THIS IS A MANUFACTURER ISSUE THAT MIGHT AFFECT OTHER PEOPLE. I HAVE PICTURES OF THE TIRES THAT I WILL TRY AND ATTACH.
TL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE UNINTENDEDLY ACCELERATED WHILE PULLING INTO THE CAR PORT. THE VEHICLE PROCEEDED TO CRASH INTO THE WALL, A POLE, A FENCE, AND THE HOUSE. THE CONTACT SUFFERED INJURIES TO THE NECK AND RIBS, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONCLUDED THAT THE FAILURE WAS NOT CAUSED BY A MANUFACTURER DEFECT. A POLICE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,281.
TL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING CRASHED INTO THE HOUSE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED NECK, SHOULDER, LEFT KNEE, RIGHT SIDE, AND RIGHT HIP INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 07/26/16*LJ
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