2017 Cadillac ATS

In center console there is a dual USB port for either charging or data for CarPlay. When two phones are plugged in and charging, and one phone is in passengers hand, while vehicle is in motion or stopped, the airbag warning light will illuminate. When the phone is removed from passenger seat, airbag warning light turns off. This will happen any number of times and is very easy to reproduce issue. This problem is only occurring more often now that I have a passenger in the car. But it will happen if any phone is plugged in and sitting on the seat. It went to the dealer with this issue a couple years ago but they couldn’t get it to happen again because the phone wasn’t on the seat plugged in. If the airbag warning light is on, then the system will not function, therefore, if this happened right before an accident, the airbags may not deploy, putting all passengers at risk.

1. The transmission shudders at high speeds and at low speeds it either hesitates to shift gears or it lurches forward causing a rough shifting of gears. 2. I feel as though when I am braking and my car lurches forward, sometimes I have to brake even harder just to get the car to stop in time. This has caused me to almost hit pedestrians and/or other car. At high speeds, when the transmission shudders, I feel as though I have to slow down in order to stop the aggressive shaking, making others driving behind me have to slow down. 3. A former family mechanic has tried to resolve the transmission issue for me and he was unsuccessful in doing so. I have not taken it to a dealer or a big name mechanic. 4. The vehicle has not been inspected by insurance, police or the manufacturer. Only a family mechanic. 5. As far as I know, there was no prior indicating symptoms of the issue as I bought the car how it currently is. I was told upon purchase that the transmission has a shudder at high speeds and at hesitation of shifting gears at low speeds

The contact owns a 2017 Cadillac ATS. The contact stated that the vehicle was experiencing intermittent loss of power steering functionality. The vehicle was taken to Auto Repair Garage, where a routine inspection was performed, and the contact was informed that no failure was found. The contact stated that the failure progressively increased. The contact stated that upon starting the vehicle, and while driving at various speeds, the vehicle lost power steering functionality, and the steering wheel was significantly difficult to turn. There was no warning light illuminated. Additionally, the contact stated that the infotainment system screen was frozen. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 25V175000 (Steering). An appointment was scheduled for a diagnostic test. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was unknown.

They have terrible transmission that barely make it to 50,000 miles before problems start happening. Parts are not cheap at all it’s General Motors 8 speed transmissions my 2017 caddilac ATS is on its 2nd transmission and it’s already driving terrible I fear I may be left stranded next time this happens. The car has a new transmission with only over 37 thousand miles on the transmission.

The contact owns a 2017 Cadillac ATS. The contact stated while driving 65 MPH, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle became difficult to maneuver, with the service power steering message displayed. In addition, the contact stated there was an abnormal sound coming from the vehicle. The contact was able to pull over to the side of the road. The contact turned off and restarted the vehicle and the vehicle functioned normally. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact stated that the failure persisted. The failure mileage was unknown.

My Cadillac Cue screen is frozen and cracking, and apply play and GPS are no longer visible on the screen when driving. Instead, I would have to look down at my phone while I’m driving to use the gps.

My air bag light randomly appeared and has been on for at about year now the dealership wants me to pay a ridiculous amount of money for all of these safety hazards including to fix my “airbag sensor” when I have never used the airbags. I am the one and only owner of the car which I purchased directly from the Ed Morse bayview Cadillac dealership. Faulty airbags and or sensors are a huge safety hazard. I need to know my airbags are working correctly as well as the sensors not only for my safety but as well as my child. My car has recently been diagnosed with serious transmission problems which include a vibration at 50 mph shuddering erratically and frequently to the point it is scary to drive. the transmission going out could cause me to get into an accident or be stuck in the road and put into danger which is another safety hazard. Lastly, The electric CUE screen is supposed to be used for safety for many reasons which include hands-free directions when you are lost and can use gps without having to use your phone while driving. You need the CUE screen to be able to access the radio for alerts and warnings. You need the CUE screen to able to use your phone hands-free to prevent accidents. The CUE screen is defective. The screens they use cannot withstand the heat and they sell you the car knowing the screens don’t last and will crack and no longer have the touch screen ability to control or use any of the features for our safety.

The Cadillac CUE Infotainment system has failed for the second time. Device was replaced 2 years ago

My headlight bulbs have been replaced and checked 2x by the used auto superstore which I will not name at this time ! and by the manufacturer (dealer) but once it’s dark out and the automatic brights come on and either both or one side goes completely out only to come back on sometimes or not at all which is very dangerous especially at night !

The contact owns a 2017 Cadillac ATS. The contact stated that while driving approximately 75 MPH and attempting to stop the vehicle, the brake pedal was very stiff and hard to depress causing the braking distance to be extended. The contact drove off the roadway to avoid a collision and activated the parking brake and shifted to park(P) causing the vehicle to come to an abrupt stop. During the failure the “Service Brake Assist" message was displayed. The vehicle was towed to the local dealer. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 50,098.

Cadillac ATS is sold with a faulty driver console. The console is known as the Cadillac User Experience (CUE). Faulty-console is a serious safety issue for the following reasons: 1. Driver distractions: loss of navigation and unexpected changes in radio and air-conditioning are constant distractions. These distractions take the driver's attention away from the roadway. They also force driver's to make unexpected stops on highways and roadways.  2. Customer profile: Cadillac ATS customers are mostly seniors and mature individuals. Constant distractions have amplified impact. Considering the above major factors, the faulty console is a safety issue due to constant distractions. We paid $1,065.30 to replace the faulty CUE screen for something that must be recalled. There are many references made to faulty CUE consoles

Cadillac ATS is sold with a faulty driver console. The console is known as the Cadillac User Experience (CUE). Faulty-console is a serious safety issue for the following reasons: 1. Driver distractions: loss of navigation and unexpected changes in radio and air-conditioning are constant distractions. These distractions take the driver's attention away from the roadway. They also force driver's to make unexpected stops on highways and roadways.  2. Customer profile: Cadillac ATS customers are mostly seniors and mature individuals. Constant distractions have amplified impact. Considering the above major factors, the faulty console is a safety issue due to constant distractions. We paid $1,065.30 to replace the faulty CUE screen for something that must be recalled. There are many references made to faulty CUE consoles on the internet and its time for NHTSA to take a step forward and call these faulty consoles and constant distractions a safety issue.