2020 BMW 3 Series

The Active Grille Shutter (AGS) system on my vehicle suffered an internal mechanical failure (fault codes 138206 and 138224). These shutters are a critical part of the engine cooling system. Failure of the AGS to operate correctly leads to immediate engine overheating risks, potential sudden loss of power (Limp Mode) in high-speed traffic, and thermal damage to engine components, posing a severe safety hazard. The manufacturer, BMW of North America, has officially acknowledged this defect via Extended Warranty SIB 01 03 25. However, both the local dealer (BMW of Sterling) and BMW of North America corporate office have formally refused to honor this safety-related warranty repair. Despite clear video and photographic evidence showing zero external impact to the vehicle's front end or grilles, both parties claim 'outside influence' without providing any technical proof or documentation of such impact. By refusing to repair a known cooling system defect, the manufacturer and the dealer are forcing a vehicle with a high risk of overheating back onto public roads. This represents a systemic failure to address a safety-critical component under a federally protected warranty

The contact owned a 2020 BMW 330i. The contact stated that while accelerating from a complete stop and making a left turn, another vehicle, trying to beat the light and driving 60 MPH, crashed into the driver's side of the vehicle. The contact was trapped because the front driver's side door failed to open. The air bags failed to deploy. The police officers delayed their arrival, and a police report was not filed. The contact was in shock. The contact drove to the residence and was able to exit the vehicle through the front passenger's side door. The contact sustained C8-T1 nerve injuries, spinal injuries, and underwent surgery, developed myelopathy, severe PTSD, severe whiplash, and the contact sustained right eye bruises after hitting her eye against the steering wheel. The T1 neck screw that was previously installed in the contact's neck had backed out due to the impact and was replaced. The contact was informed that she nearly sustained paralysis due to the crash impact. The vehicle was taken to an autobody repair shop, and the vehicle was totaled by the insurance company. The dealer was not contacted. The manufacturer was notified of the failure and sent an engineer who performed the vehicle inspection. The manufacturer later sent a letter to the contact, providing an engineering explanation for the air bag's failure to deploy. The failure mileage was approximately 6,500.

I am not sure this the the right form for filing my complaint. I was issued a recall letter in November about my car catching on fire. I have seen videos of other BMWs catching on fire. I am not sure if legally I can take it to a mechanic? What if something happens while it is at the mechanic? Legally do I have to take it to the dealership? What if it catches on fire and my neighbors property gets damaged? I have called and email BMW but no response. I need to take my BMW in for other issues but live out in the country, what are we suppose to do? It has been several months. They shouldn’t be allowed to do this. They should replace the vehicle or buy it back. It is dangerous.

I own a 2020 BMW 330i xDrive with an open safety recall involving a fire risk related to the engine starter. The recall has been open for approximately five months, and BMW has not provided a remedy or repair timeline. I have been informed that parts are unavailable, and no interim fix has been offered. This defect presents a serious fire hazard, and I do not feel safe operating the vehicle. I am currently pregnant, which increases my concern for personal safety and the safety of my unborn child. Despite the unresolved safety recall, I am still required to make monthly payments on the vehicle. BMW has not provided alternative transportation or sufficient guidance on how to safely manage this situation.

On November 15th 2025, while driving at highway speed in my lane, the vehicle’s lane assist system applied a sudden and unexpected steering input. I did not command a lane change or steering correction. The steering input caused the vehicle to become unstable, rotate, and spin across the roadway, resulting in a collision with the highway barrier. Prior to the incident, the vehicle had repeatedly failed to install a BMW-issued lane assist software update despite multiple attempts following BMW’s published instructions. BMW dealership personnel were aware of the update failure. The lane assist system remained active and provided no warnings or limitations. Weather conditions changed rapidly due to a brief, unexpected ice storm lasting approximately ten minutes. The vehicle did not provide a warning, restriction, or automatic disengagement of the lane assist system under these conditions. The loss of control occurred immediately following an unexpected steering intervention by lane assist. The loss of control occurred immediately following the steering intervention.

Car manufacturer (BMW) has had a recall (ID 25V636000) for over two months. It requires parking the vehicle outside away from overhanging trees, because of risk of fire. BMW knows what the fix is (replace the starter motor) but has not begun recalling vehicles. Please compel BMW to perform the repair/replacement.

Urgent fire risk when parked recall as of September 23, 2025 and received this safeyy recall letter in November 2025 along with 'remedy is unavailable.' Called local BMW dealership today and no remedy and no clue as to when will be available. Urgent fire risk safety recall that is 4 months without a remedy?! Is this acceptable? And no communication or updates available is very frustrating for a vehicle that is used daily for family, children, and work purposes. Please advise.

The contact owns a 2020 BMW 330I. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System). The contact had been calling a local dealer for updates on when parts would be available and was advised that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.

Manufacturer unable to remedy recall. No parts available nor timeline of when a replacement will be available.

The contact owns a 2020 BMW 330i. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while attempting to use the Auto-Start and depressing the accelerator pedal, the vehicle failed to start up as intended. In addition, the contact stated that the Auto-Start button failed to respond while pressed. No warning lights were illuminated. Two local dealers, including BMW of Nashville (1568 Mallory Ln, Brentwood, TN 37027); were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.

The vehicle is subject to an urgent safety recall (NHTSA Recall 25V636 – engine starter fire risk when parked). BMW has confirmed that there is no available remedy and no estimated timeline for repair. Due to the open recall and fire risk warning, the vehicle has been restricted from commercial use and removed from a car-sharing platform, resulting in loss of use. BMW has stated that there is no approved interim repair, workaround, or guaranteed loaner or rental assistance. The recall remains open despite the stated risk of fire when the vehicle is parked, creating an ongoing safety concern and consumer impact.

The vehicle is subject to an urgent safety recall (NHTSA Recall 25V636 – engine starter fire risk when parked). BMW has confirmed that there is no available remedy and no estimated timeline for repair. Due to the open recall and fire risk warning, the vehicle has been restricted from commercial use and removed from a car-sharing platform, resulting in loss of use. BMW has stated that there is no approved interim repair, workaround, or guaranteed loaner or rental assistance. The recall remains open despite the stated risk of fire when the vehicle is parked, creating an ongoing safety concern and consumer impact.

Re: 25V-636 We received a recall notice for the above notice over a month ago. No further communication has been sent from BMW in the status of new part availability and they refuse to assist with accommodations because of the scale of the recall. The letter clearly states that there is a fire risk and to not park near structures. This leaves almost everybody who owns affected cars with no option but to put themselves or someone else at risk of this car catching on fire - where else can you park a car that might catch on fire? Its been 4 months since this recall has been issued nationally and no communicated resolution or targetted timing for resolution. Im concerned this recall will potentially start a gigantic car fire and harm someone, their homes, or their neighbors' property. I find it completely unacceptable that there's not even clear resolution timing for this problem which is essentially a ticking time bomb. People with these cars need help beyond what we're able to do as individuals. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)