2009 Audi Q7

Component: EQUIPMENT:OTHER:LABELS

Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."

Consequence: An overloaded vehicle can increase the risk of a crash.

Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.

Full recall detail →

WHILE DRIVING IN MODERATE RAIN WITH THE WINDSHIELD WIPERS ON, THE PASSENGER SIDE WINDSHIELD WIPER FLEW OFF. I ORDERED A NEW PASSENGER SIDE WINDSHIELD WIPER AND IT WORKED FOR A MONTH. THEN THE PASSENGER SIDE WIPER FROZE DURING USE, CAUSING THE DRIVER SIDE WIPER TO HIT IT.

FUEL LEAKING TOP OF LEFT SIDE FUEL TANK AT FUEL PUMP CONNECTIONS

CAR BOSE AMPLIFIER RECEIVES WATER FROM PANORAMA ROOF DAMAGING THE ENTIRE PINS SYSTEM, GPS AND BLUETOOTH SYSTEM.

I HAVE A 2009 AUDI Q7 DIESEL BOUGHT FROM DEALERSHIP MARCH 2019 AFTER IT HAD BEEN SOLD TO THE PUBLIC ONCE AUDI DID EMISSIONS RECALLS , AFTER I BOUGHT THIS VEHICLE HAD ISSUES WITH IT 10 DAYS AFTER I BOUGHT IT I TOOK IT BACK DEALERSHIP WANTS TO HAVE NOTHING TO DO WITH HELPING ME EVEN THOUGH IT STILL HAS AN EXTENDED WARRANTY FOR 4 YEARS MORE FROM THE MANUFACTURER, I HAVE A FLASHING GLOWPLUG AND LIMP MODE VEHICLE THAT WHEN DRIVING IT AND GLOW PLUG GOES ON WHILE I AM ON THE ROAD VEHICLE SLOWS DOWN FROM GOING 65MPH TO APPROXIMATELY UNDER 15MPH IN JUST SECONDS ENGINE LOSES POWER AND ITS A SAFETY HAZARD WHILE ON THE FREEWAY . AUDI DEALER CLAIMS I HAVE FUEL CONTAMINATION BUT WHEN ASKED TO PROVE TO ME THIS THROUGH FUEL BEING SENT TO THE LAB THEY HAVE NO SUCH LAB RESULTS . THEY JUST CLAIM I HAD THIS IN ORDER NOT TO HONOR MY WARRANTY WHICH IS VERY FISHY SINCE I BOUGHT VEHICLE ONCE THEY SOLD IT OUT TO THE PUBLIC AFTER RECALL HAD BEEN SUPPOSIVELY FIXED FOR EMISSIONS. I HAD FUEL PUMPS REPLACED FUEL PRESSURE REGULATORS AND INJECTORS AS WELL ALL PAID OUT OF POCKET VEHICLE STILL STATES CODE POO88 AND CODE P0087 CHANGED FUEL FILTER ALSO AND NOW CATALYC CONVERTER CODE IS ON ALSO I FEEL THEY NEED TO HONOR MY WARRANTY SINCE FUEL WAS NEVER TESTED THROUGH A LAB AND ITS JUST BY WORD OF MOUTH THAT THEY CLAIM I HAD CONTAMINATION . VEHICLE STILL BEING WORKED ON BUT ALL COSTS OUT ARE OUT OF MY POCKET EVENTHOUGH MY WARRANTY BOOKLET FROM THE MANUFACTURER STATES I SHOULD BE COVERED FOR FUEL RAILS, PUMPS, CATALYC CONVERTE ETC..

SUNROOF DRAIN LINE CONNECTOR, WATER LEAK ON TOP OF THE RADIO BOSE AMPLIER

NOTICED A STRONG GASOLINE SMELL IN THE ENCLOSED GARAGE WHERE THE VEHICLE IS KEPT. RESEARCHED THE ISSUE ONLINE AND DISCOVERED SEVERAL INSTANCES WHERE THE PRESSURIZED FUEL FILTER ASSEMBLY ON TOP OF THE FUEL TANK (LEFT SIDE, BENEATH SECOND ROW REAR SEAT) DEVELOPS CRACKS IN THE PLASTIC AND EMITS A FINE SPRAY OF FUEL. I REMOVED THE SECOND ROW SEAT AND DISCOVERED A POOL OF LIQUID GASOLINE ON TOP OF THE PRESSURIZED FUEL FILTER. AUDI HAS AN EXISTING RECALL UNDER NHTSA CAMPAIGN NUMBER: 16V660000, WHICH MERELY "INSTALLS A BUTYL RUBBER BAND TO PROTECT THE PUMP" AND WHICH I HAVE ALREADY HAD PERFORMED AT THE DEALERSHIP. THIS IS A DIFFERENT ISSUE IN THAT THE FUEL FILTER ITSELF DEVELOPS CRACKS AND FISSURES THAT ALLOW PRESSURIZED FUEL TO ESCAPE. IN THE PICTURE YOU CAN SEE THAT THE ELECTRICAL CONNECTOR APPEARS TO BE IMMERSED IN LIQUID GASOLINE.

THE PASSANGER WIPER ARM SNAPPED OFF WHILE DRIVING. IT WAS DURING HEAVY RAIN CONDITIONS.

WHILE IN MOTION ON THE HIGHWAY, THIS VEHICLE INTERMITTENTLY LOSES POWER. A WARNING ON THE DASH SHOWS "GEARBOX MALFUNCTION" AND THE VEHICLE GOES INTO LIMP MODE. ONCE OVER SO THE SIDE OF THE ROAD, THE VEHICLE CAN BE TURNED OFF, AND THEN RESTARTED. ONCE RESTARTED, NO WARNING LIGHTS ARE VISIBLE AND THE VEHICLE DRIVES AS NORMAL. THIS SEEMS TO HAPPEN IN THE SUMMER MONTHS RATHER THEN WINTER AND IS SPORADIC. SOMETIMES IT WON'T HAPPEN FOR A MONTH. OTHER TIMES IT WILL HAPPEN 3 TIMES IN THE SAME TRIP. IT IS DANGEROUS TO TRY AND GET OVER TO THE SIDE OF THE ROAD IN HIGH TRAFFIC TRAVELING 60+MPH. INTERNET SEARCHES ON ISSUES WITH AUDI GEARBOX MALFUNCTIONS SHOWS THAT THIS IS A PROBLEM, BUT NO RECALL HAS BEEN DONE.

THE PASSENGER SIDE WINDSHIELD ARM SNAPPED OFF IN THE MIDDLE OF DRIVING UNDER ORDINARY CONDITIONS AT A SLOW SPEED. IT FLEW OFF THE VEHICLE.

I RECENTLY MOVED FROM BOSTON TO MADRID / SPAIN BRINGING MY CAR WITH ME (NOVEMBER) AT THE SAME TIME, IN NOVEMBER 2016, I WAS INFORMED WITH RESPECT TO A SAFETY RECALL 20W9 I CONTACTED AUDI OF AMERICA TO GET A SOLUTION. AUDI US REDIRECTED ME TO AN AUDI DEALER IN SPAIN TO GET THE ISSUE FIXED. THE DEALER IN SPAIN DO NOT WANT TO SOLVE THE PROBLEM, NOT EVEN WANTS TO TELL ME IF THE CAR IS SAFE (AND I HAVE 5 KIDS). I EVEN OFFERED TO PAY ANY FIXING MYSELF BUT AUDI DO NOT WANT TO TELL ME WHETER THE CAR HAS A PROBLEM OR NOT. NOW I HAVE THE CAR WITH A SAFETY RECALL THAT NO ONE WANT TO FIX, AND AUDI US IS NOT GIVING ME A PROPER SOLUTION TO GET THE ISSUE RESOLVED I PROVIDED AUDI US WITH MY CURRENT CONTACT INFORMATION THAT I FACILITATE YOU AGAIN PROVIDED YOU NEED IT LUIS MORENO C/ PENA AUSEBA N2, BAJO A 28034 MADRID SPAIN CELL: +34 615 90 13 11 EMAIL ADDRESS: ANAGLEZALONSO@HOTMAIL.COM PLEASE LET ME KNOW HOW TO PROCEED, I AM VERY WORRY ABOUT THIS ISSUE

AFTER MAJOR SERVICE CHECK STARTED SMELLING GAS PERCEDED WITH HEADACHES AND FALLING ASLEEP DRIVING,CALLED SERVICE DEPARTMENT WITH COMPLAINT TOOK CAR BACK TO DEALER WAS TOLD FUEL WAS LEAKING,FUEL FILTER CRACKED, ASKED WHY WASN'T IT CHECK DURING SERVICE WAS TOLD IT WASN'T PART OF SERVICE,ASKED WAS MY CAR DRIVEABLE? RESPONSE NO! CHECKING WINDSHIELD FLUID IS MORE IMPORTANT THAN CHECKING THE FUEL FILTER? ?? THE HEAVY GAS SMELL WAS WHEN DRIVING AND WHEN CAR TURNED OFF! THIS COULD HAVE RESULTED IN DEATH/SERIOUS INJURY IF THERE WAS AN ACCIDENT DUE TO GAS LEAKING! IF THIS WAS PART OF THE MAJOR SERVICE CHECK I WOULDN'T HAVE GOTTEN SICK OR ALMOST DIE ALONG WITH PAYING AN ADDITIONAL 657.00 ON TOP OF 500 PLUS PRIOR FOR SERVICE. THIS COULD HAVE BEEN AVOIDED AND CHECKING THE FUEL FILTERS NEEDS TO BE PART OF ALL SERVICES WHICH WILL SAVE THE NEXT PERSON'S LIFE!

DRIVER SIDE AIR BAG AND IGNITOR REPLACED AT MY EXPENSE IN AUGUST 2015. I LIVE IN GLEN ST. MARY, FLORIDA. THE COMPUTER SHOWED FAILURE OF AIR BAG ON DASH BOARD. I HAVE DEALER RECORDS OF REPAIR. THIS WAS NOT A FUNCTION OF AN ACCIDENT.

ACCORDING TO AUDI ATLANTA THE HIGH PRESSURE FUEL PUMP (HPFP) EXPLODED. THIS SMALL BUT CONTAINED EXPLOSION WAS CENTERED WITHIN THE HIGH PRESSURE FUEL PUMP ITSELF BUT THEN SENT SMALL METAL FRAGMENTS THOROUGH THE FUEL SYSTEM FROM DIESEL FUEL TANK THROUGH THE INJECTORS. DUE TO THIS 10K+ IN PARTS AND 4K+ IN LABOR WAS REQUIRED TO FLUSH THE SYSTEM, REPLACE ALMOST ALL OF THE PARTS IN ORDER TO REPAIR THE DAMAGE.