56 consumer complaints have been filed with NHTSA for the 2016 Ram Promaster City. Click any complaint to view the full owner description.
I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel is a safety issue. The car is not being driven for the cost of repair is out of my budget.
The backup camera on our Ram is currently inverted. I am not sure if it is available for inspection. It makes it hard to see what is behind us when backing up. We received a notice about a recall concerning this issue but I do not see it mentioned on your website when looking up the vehicle. No warnings prior to it messing up. This has been a problem since we received the vehicle.
The contact owns a 2016 Ram ProMaster. The contact stated that while driving approximately 70 MPH, the vehicle suddenly shut off. The vehicle was unable to be restarted and was later towed to the local mechanic. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted regarding the failure. The failure mileage was 170,000.
The 2 items that were listed on the recall caused the transmission to fail. In turn, I had to replace the transmission. If it weren't for the recall, the transmission would have been fine. I first noticed there was a problem when it wouldn't allow me to shift gears. When the dealership fixed the items listed on the recall, they stated that the transmission wasn't a part of the recall so they weren't going to do anything about it.
ESC fault codes came on. Brake light switch intermittently not activating causing vehicle to set ESC fault.
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 53,000.
Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the turn signals became inoperable. The vehicle was taken to an independent mechanic, where an unknown part was replaced. The manufacturer was made aware of the failure but informed the contact that there were no recalls associated with the VIN. The failure mileage was approximately 68,000.
Parking brake won't release when temperatures are at freezing or below. Consensus opinion on the internet is that water is getting into the cable + cable housing line and freezing, which causes the cable to stick inside the housing. Thus, when releasing the parking brake, the cable doesn't move and the pads are still pressing against the drums.
We have owned this vehicle for 4 years. We are now on our 3rd time having the transmission replaced.
The problem I'm having with my truck is I can't keep a head light from burning out. I just had one quit that was a month old. I've been using the spec. lamp from Sylvania H7. What really sucks about this is in the past 2 years I've installed at least 7 or 8 head lamps, and at a cost of $45 to $55 bucks each it's Bull#@#$. Why can't Dodge come up with a better head lamp.
Transmission fell out while driving. Mine and my daughter’s live was put at risk. Towing guy told me he’ve been towing Amazon trucks many times with the same problem and to check for recall because it happens too often. Independent service center confirmed. No warning lights, it felt like flat tire at first. Fortunately it happened while driving on street at 20 mph before approaching right turn.
The contact owns a 2016 Ram Promaster City. The contact received a Catalyst Efficiency campaign program notice for Catalyst Efficiency; however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
E-Brake cable freezes or doesn't disengage causing damage to the rotors, brakes, pads. Dealership said that the e-brake cable had stretched causing the rear parking brake to lock and destroy the rotors, brake pads, shoes, wheel speed sensors, pad sensors. This issue was addressed while the vehicle was under manufacturer right before we purchased the vehicle. No action was taken due to no codes in the computer, which is related to a Technical Service Bulletin for this vehicle. The TSB number is 08-088-16. Dated November 15, 2016. The TSB requires the re-flashing of the computer. The vehicle AVG Mpg does not change from 4.7mpg. There are no VIN numbers on the TSB. It applies to vehicles that are having this issue. The safety issue with this is, the parking assist brakes do not work when this issue is present. This is a 2016 Dodge RAM ProMaster 2500 Diesel. There is no PARK. Only the PARKING ASSIST E-BRAKE.
The contact owns a 2016 Ram Promaster City. The contact stated that when the engine battery was low-powered the vehicle's computer system had malfunctioned and the gear shifter could not be switched and the vehicle would not properly accelerate. The vehicle was taken to the local dealer(unknown) who reset the computer system and the failure was remedied. No further information was available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 85,000.
The contact owns a 2016 Ram Promaster 1500. The contact stated that while driving at various speeds, the vehicle would make abnormal grinding sounds. There were no warning lights illuminated. The vehicle was taken to the dealer and test-driven. The contact was informed that no issues were found. The contact stated that while driving 25 MPH, the abnormal grinding sounds were getting increasingly louder. There were no warning lights illuminated. The dealer was notified of the failure and informed the contact that he would be responsible for the cost of the repair as the vehicle was out of warranty. The vehicle was taken to the independent mechanic who diagnosed that the engine had failed and needed to be replaced. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The vehicle was taken back to the dealer who informed the contact that they would not diagnose the vehicle because the independent mechanic had removed the oil pan. The contact stated that upon starting the vehicle, it would make abnormal clunking sounds. The vehicle was not repaired. The approximate failure mileage was 40,000.
The contact owns a 2016 Ram Promaster. The contact stated while accelerating, the front end of the vehicle vibrated. There was no warning light illuminated. The contact stated that the driveshaft, front passenger’s and driver’s side CV boots, motor mounts, and the vehicle had several front-end alignments however, the failure persisted. The contact stated that all four tires were replaced. The contact stated when the failure occurred the vehicle was taken to the independent mechanic who stated that the CV boots and engine mount was cracked. The CV boots and engine mounts were replaced. The failure continued and the vehicle was then taken to the dealer. The dealer stated that all four tires were unbalanced. The tires were balanced however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
Twice my van has unexpectedly and without warning shifted into neutral. The first incident was 8/24/21 and I was stopped at a red light. When the light turned green and went to drive and the display showed I was in neutral and the van wouldn’t move. The display on the shifter flashed neutral. The van was still on but wouldn’t move. I had the van towed to the nearest Dodge dealership and they could find nothing wrong. The second incident was yesterday. I was approaching a red light and close to stopping when the van chugged and said it was I neutral - I felt a difference in the propulsion as if it was not driving but gliding. Again the display screen showed it had unexpected and without warning shifter into neutral. The police were called both times to redirect traffic and ensure a safe tow.
The contact owns a 2016 Ram Promaster. The contact stated that the vehicle headlight bulbs would blow approximately every 6 months. The contact stated no warning light was illuminated. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 80.
WE HAVE 3 RAM PROMASTERS AND ALL 3 HAVE AN OIL LEAK AT THE OIL COOLER, COSTING OVER $800 EACH TO HAVE REPAIRED. AGAIN, ALL 3 HAVE HAD THE SAME ISSUE RESULTING IN OVER $2,400 IN REPAIRS.
"NEEDS TO BE EXTENDED." THE AMERICAN AUTOMAKER HAS ANNOUNCED THAT CERTAIN 2011-2013 MODEL YEAR VEHICLES WILL GET WARRANTY EXTENSIONS BECAUSE THE LEFT CYLINDER HEADS MIGHT CRACK. CHRYSLER WILL EXTEND THE ENGINE WARRANTY ON THE LEFT-SIDE CYLINDER HEAD TO 10 YEARS OR 150,000 MILES AND THE REMAINING ENGINE COMPONENTS WILL CONTINUE TO BE COVERED BY THE STANDARD FIVE-YEAR, 100,000-MILE POWERTRAIN WARRANTY. ACCORDING TO CHRYSLER, ROUGHLY 7,500 ENGINES WERE SUSCEPTIBLE TO THE CYLINDER HEAD FAILURE AND WAS FIRST DISCOVERED IN 2012. (THIS IS AN ONGOING PROBLEM THAT CLEARLY STILL HAS NOT BEEN CORRECTED EVEN FOR 2018-2019 MODELS.) FCA REJECTS THIS AS IN MY QUESTION TO THEM CONCERNING THIS EXACT MATTER. RE: CASE # [XXX] THANK YOU FOR ALLOWING FCA CUSTOMER CARE AN OPPORTUNITY TO ADDRESS YOUR CONCERN. OUR PRIMARY FOCUS IS YOUR SATISFACTION. MY NAME IS ALEXANDRA AND WE APPRECIATE YOUR TIME AND EFFORT IN BRINGING THIS MATTER TO US. UPON THOROUGH REVIEW AND CONSIDERATION, WE REGRET TO INFORM YOU THAT YOUR REQUEST FOR REIMBURSEMENT HAS BEEN DENIED. -THE BASIC WARRANTY HAS EXPIRED ON MARCH 8, 2019. AND POWERTRAIN WARRANTY HAS EXPIRED ( EXPIRED ODOMETER ) AT 92,077 MILES. -NO RELATED RECALL FOR THIS REPAIR. AS MUCH AS QUALITY SERVICE IS OUR CONCERN, PLEASE BE INFORMED THAT THERE ARE CERTAIN GUIDELINES AND QUALIFICATIONS THAT WE NEED TO MEET IN ORDER TO GRANT YOUR REQUEST. THANK YOU FOR YOUR UTMOST UNDERSTANDING. WE LOOK FORWARD TO YOUR CONTINUED BUSINESS WITH US, AND WE APPRECIATE YOU REACHING OUT TO US TODAY. SINCERELY, [XXX], FCA REIMBURSEMENT SPECIALIST. THE REPAIR COSTS THOUSANDS OF DOLLARS SO I AM SURE THEY DON'T WANT TO ADMIT RESPONSIBILITY BUT THEY ARE. THE CUSTOMER DID NOT BUILD THE ENGINE BUT THE CUSTOMER IS LEFT TO PICK UP THE PIECES. #NOT ALONE MELSON V. FCA US LLC FILED: MARCH 27, 2020 CASE# [XXX] FCA US LLC MAGNUSON-MOSS WARRANTY ACT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2016 RAM 2500 PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
LAST OCT./NOV. I HAD TO HAVE THE LEFT AXLE CV JOINT REPLACED IN MY RAM PROMASTER CITY WHILE IN ARIZONA. YESTERDAY THE LOCAL DEALER INFORMED ME THAT ALL THREE PARTS OF THIS AXLE NOW NEED TO BE REPLACED. BOTH TIMES THE LOCAL DODGE DEALER DID THE WORK. I AM WORRIED ABOUT THE SAFETY OF THIS VEHICLE. BOTH TIMES THIS HAPPENED I WAS AWAY FROM HOME TRAVELING ON INTERSTATE HIGHWAYS
DEALER CLAIMS THEY CAN NOT PERFORM RECALL BECAUSE THEY DO NOT HAVE PARTS. *TR
IGNITION KEY IS LOCKED IN THE IGNITION AND WON'T COME OUT IN THE OFF POSITION *TR
TL* THE CONTACT OWNS 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000(POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SEVERAL UNKNOWN DEALERS WERE CONTACTED AND MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AT 75,000 MILES MY TIMING CHAIN BROKE WHILE I WAS DRIVING DOWN THE HIGHWAY. NO SIGNS BEFOREHAND IT JUST BROKE
TL* THE CONTACT OWNS A 2016 RAM PRO-MASTER CITY. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, HE WAS UNABLE TO UNLATCH THE DRIVER'S SIDE SEAT BELT. THE CONTACT STATED THAT THE TONGUE CEASED INSIDE OF THE BUCKLE. THE CONTACT CALLED LOCAL DEALER (GREENWAY DODGE CHRYSLER JEEP RAM LOCATED AT 9051 E COLONIAL DR, ORLANDO, FL 32817) AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,328.
BATTERY DIED, PUT IN NEW BATTERY, KEY WILL NOT TURN IGNITION
2016 RAM PROMASTER 1500. CONSUMER WRITES IN REGARDS TO A HARD SHIFT ISSUE. *LD THE CONSUMER STATED WHEN SHIFTING THE VEHICLE WOULD VIOLENTLY JOLT FORWARD AS IF IT WAS HIT FROM BEHIND. *JS
VEHICLE UNEXPECTEDLY SHUTOFF AT HIGHWAY SPEEDS IN RUSH HOUR TRAFFIC, SERVICE HILL ASSIST, ABS, AIRBAG, CHECK ENGINE AND SERVICE TRANSMISSION MESSAGES COINCIDED WITH ISSUE. VEHICLE SUDDENLY WENT INTO 'LIMP' MODE WHILE ACCELERATING IN TRAFFIC. VEHICLE WOULD NOT STAY IN GEAR.
RADIATOR FAN BEGAN TO SMOKE WHILE ENGINE IDLE. RADIATOR FAN BECAME INOPERATIVE, AND ENGINE OVERHEATING SOON FOLLOWED. RADIATOR AND FAN WERE DAMAGED, AND HAD TO BE REPLACED.
HEADING SOUTHBOUND ON HWY 37 THE PEDDLE FELL OFF.. VEHICLE DECELERATED AND I STEERED TO THE RIGHT SHOULDER OF THE HIGHWAY .. LUCKY CAUSE TRAFFIC WAS HEAVY AND IT WAS DARK BUT GLAD IT DIDN'T GET STUCK IN ACCELERATION IT STOPPED AND DIDN'T MOVE AGAIN.. THANKFUL FOR THE END RESULT OF THIS DEFECT.
I WAS DRIVING DOWN SOUTHBOUND ON THE HIGHWAY AT 60 MPH WHEN ALL OF A SUDDEN THE GAS PEDDLE SEEMED TO DISAPPEAR UNDER MY FOOT AND WENT ALL THE WAY TO THE FLOOR.AS THE CAR SLOWED DOWN I REALIZED THE PEDDLE WAS NEXT TO MY FOOT ON THE FLOOR.. IT HAD FALLEN OFF.. BROKEN AT THE NECK, THE BASE OF THE PEDDLE . COMPLETELY OFF.
CODE P0481 COOLING FAN FAILURE. OVERHEATS DURING IDOL ONLY. LESS THAN 30,000 MI.
THE DASH LIGHTS ARE NOT BRIGHT ENOUGH TO BE ABLE TO EASILY READ THE INFORMATION. IF YOU WEAR SUNGLASSES, YOU MUST REMOVE YOUR SUNGLASSES IN ORDER TO ATTEMPT TO READ THE SPEEDOMETER OR OTHER INFORMATION, BECAUSE IT IS TOO DIM. THE DASH IS DIMLY LIT AND DOES NOT HAVE ENOUGH CONTRAST. WHEN IT IS OVERCAST, THE DASH IS BARELY READABLE. WHEN IT IS SUNNY OR BRIGHT OUTSIDE, THE DASH IS IMPOSSIBLE TO SEE. THIS IS DANGEROUS, BECAUSE IT TAKES THE DRIVER'S EYES OFF OF THE ROAD FOR TOO LONG. HAVING THE DIMMER SWITCH SET TO FULL BRIGHT DOES NOT MAKE A DIFFERENCE. WE HAVE BEEN TO THE DEALER ABOUT THIS ISSUE, AND THEY HAVE BEEN UNABLE TO RESOLVE THE ISSUE. THIS HAS BEEN AN ONGOING PROBLEM SINCE THE VEHICLE WAS PURCHASED ON 5/18/17. ATTACHED ARE A PICTURE OF THE DASH WHEN IT IS SUNNY AND A PICTURE WHEN IT IS CLOUDY.
ABOUT EVERY 3 MONTHS WE ARE HAVING TO REPLACE LIGHT BULBS IN EITHER HEADLAMP. ONE OR THE OTHER KEEPING BURNING OUT. WE REPLACE THE BULBS TOGETHER AND USE GLOVES AS TO NOT DESTROY THE BULB. WE JUST HAD THE VAN INTO THE DEALERSHIP AGAIN ON OCT. 5, 2018 FOR THIS PROBLEM. THEY RAN A CHECK ON THE WIRING SYSTEM AND FOUND NOTHING. THEN SUNDAY THE ONE BULB WENT OUT AGAIN AND WE REPLACED IT. THIS IS A SAFETY ISSUE THAT NEEDS ADDRESS.
EXPERIENCES DANGEROUS STALLING AND LOSS OF ELECTRICAL POWER TO ENGINE DURING DRIVING. THIS CAN CAUSE A SERIOUS ACCIDENT. THIS IS SPECIFICALLY A SYMPTOM OF ONE OF THE MANY RECALLS SUPPOSEDLY PERFORMED ON THIS VEHICLE ALREADY. I BELIEVE THE RECALL REPAIR PREVIOUSLY WAS NOT COMPLETED PROPERLY BECAUSE I HAVE EXPERIENCED THIS 10 TIMES IN THE PAST TWO WEEKS.
COOLING FAN AND RELAY BLEW AT 46000 MILES. COOLING FAN BEARINGS WENT AND SEIZED, COOLING FAN RELAY NO GOOD. DEALER WOULD NOT WARRANTY BECAUSE IT WAS OVER 36000 MILES. FROM WHAT I READ ON FORUMS, THIS IS A COMMON ISSUE WITH THIS VAN AND THEY ARE AWARE OF IT, YET THEY HAVE NOT RECALLED ANY. I FIRST DISCOVERED THIS ISSUE WHILE IDLING IN TRAFFIC. I CALLED THE DEALERSHIP AND THEY WEREN'T MUCH HELP, I WEEK LATER THE FAN SEIZED AND THE CHECK ENGINE LIKE CAME ON PUSHING A CODE FOR THE FAN 2 CONTROL SYSTEM.
BAD FAN CONTROL RELAY, CAUSES THE VAN TO OVERHEAT AND BLOWS FUSES ALL WHILE MOVING.
IMMEDIATELY AFTER AN INSPECTION, OIL CHANGE AND COOLANT CHECK, AND I BEGAN USING THE AIR CONDITIONER, THE FAN BEGAN TO RATTLE AGAINST THE HOOD OF THE CAR. I STOPPED USING THE AIR CONDITIONER AND IT SOUNDED AS IF THE FAN WAS STRUGGLING TO STAY ON. NEXT THE CHECK ENGINE LIGHT APPEARED AND THE TEMPERATURE ON THE THERMOSTAT WENT TO THE MAX AND OVERHEATED. I ATTEMPTED TO TURN MY CAR ON AND OFF TO RESTART THE FAN AND COOL THE ENGINE. I USE MY VAN DAILY FOR WORK, AND MAINTAIN IT EVERY TWO MONTHS. I FEEL THE THE POWER TRAIN ON THE 2016 RAM PROMASTER 1500 SHOULD BE RECALLED.
SERVICE ENGINE LIGHT COMES ON INDICATING FAULT ON ONE FAN 3 CONTROL CIRCUIT, (ERROR CODE P0482) BLOWN FUSE REPLACED BUT STILL SAME PROBLEM , DEALER RECOMMENDS PART TO BE REPLACED IS COOLING FAN MODULE - PART # 68189000AD WHICH IS ON BACK ORDER FROM THE DEALERSHIP FOR OVER 1300 PARTS. ...SOMETHING IS CLEARLY WRONG WITH THIS PART AND NO REPORTS ON THEM WERE REPORTED TO THE CUSTOMERS.
COOLING FAN FAILURE, COOLING FAN DOES NOT OPERATE AFTER VEHICLES WATER TEMP GETS HIGH, VEHICLE WILL OVERHEAT IF STATIONARY IE SITTING IN TRAFFIC 38,000 MILES WHEN PROBLEM STARTED REPLACE COOLING FAN RELAY ONCE ALREADY PROBLEM NOT CORRECTED
TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING APPROXIMATELY 35 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THIS WAS THE SECOND INSTANCE OF THIS FAILURE. THE VEHICLE WAS TOWED TO PERFORMANCE CHRYSLER JEEP DODGE RAM COLUMBUS (AUTO MALL DR, COLUMBUS, OH), BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
VEHICLE OVERHEATING DUE TO COOLING FAN FAILURE AND FAULTY FRONT STRUTS AND THE CV JOINTS
FLY WHEEL. 55600 MILES AND THE FLY WHEEL CRACKED , HAD TO REPLACE THE UNIT. NOT SURE HOW IT HAPPENED, NOTICED THE RATTLING OF FLY WHEEL TO IT TO SERVICE AND HAD IT REPLACE
I HAD PROBLEM WITH THE RADIATOR FAN , JUST GET LOCKED UP AND CAR BEGIN TO WARMING UP , I CALL ALL DEALERS TO BUY NEW PART , AND ALL THEY GAVE ME SAME ANSWER , THEY HAVE HUGE AMOUNT OF BACK ORDERS , WILL TAKE 10 DAYS TO ARRIVE , FOR ME PERSONALLY SOUNDS WEIRD HOW MANY CARS HAVE THE SAME TYPE OF PROBLEM ATE SAME TIME . I THINK NEEDS INVESTIGATION FROM YOU GUYS , THANKS
CAR GET STUCK IN 8TH GEAR. I TRIED TO SHIFT MANUALLY, CAR SHOWS GEAR CHANGE BUT IT IS STILL IN 8TH GEAR. HAVE TO STOP, PUT NEUTRAL AND SHIFT REVERSE THEN THE GEARS GET UNLOCK AND TRANSMISSION STARTS SHIFTING. GOOD FOR 20 MILES, THEN SAME THING HAPPENED AGAIN. CAR HAS 10550 MILES, BOUGHT IT WITH 6,500.
TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY. WHILE DRIVING VARIOUS SPEEDS, THE SPEEDOMETER WAS NOT ILLUMINATED PROPERLY AND COULD NOT BE READ BY THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,200. ..UPDATED 06/08/17 *BF
TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY VAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED AND THE SPEED DECREASED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STABILITY CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
SPEEDOMETER IS RECESSED INTO DASHBOARD AND NOT VISIBLE IN DAYLIGHT. DASH LIGHTING IS SET AT MAX. DEALER HAS NO SOLUTION.
THIS IS THE 2ND RECALLED NOTICED I'VE RECEIVED, TOOK A MONTH TO GET THE FIRST RECALL DONE. WAS TOLD TO CALLED BACK ONCE I GET THE 2ND RECALL NOTICE B/C THEY RAN OUT OF THE PART. DID SO BUT THE SERVICE REP DOESN'T KNOW ANYTHING ABOUT THIS RECALL NOTICE. YET AGAIN I AM WAITING FOR THEM TO CALL BACK TO SCHEDULE WHAT I ASSUME A MONTH OUT AGAIN IN ORDER FOR THEM TO HAVE THE PART
TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I RECEIVED THE RECALL NOTICE S29 / NHTSA 16-E-039. THE RAM DEALERSHIP THAT I TOOK IT TO ON 7/18/16 FOR RECALL REMEDY WAS UNABLE GET TO THE PART DUE TO "AFTERMARKET UPFIT BY WINNEBAGO". I CALLED WINNEBAGO NUMEROUS TIMES AND WAS EVENTUALLY TOLD JUST TODAY THAT MY VEHICLE DOES NOT HAVE THE MODULE REFERRED TO IN THE RECALL, THAT THEY NEITHER PURCHASE THE VEHICLE WITH THE MODULE NOR DO THEY INSTALL THE MODULE..SO THE RECALL DOES NOT APPLY TO MY VEHICLE. I CALLED NHTSA TODAY AND A REPRESENTATIVE INDICATED THAT THE DEFECTIVE PART IS ON MY VEHICLE. EITHER WINNEBAGO OR NHTSA IS IN ERROR. IF NHTSA IS IN ERROR, THE RECALL NOTICE SHOULD BE CORRECTED. IF WINNEBAGO IS IN ERROR, THEN THEY AND OR RAM SHOULD BE RESPONSIBLE FOR THE DEFECT REMEDY.
TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND THEN ALL THE WAY TO FLOOR WITH NO RESPONSE UNTIL REPEATING THE ACTION AND THEN SHOOTING FORWARD UNEXPECTEDLY. 3 TIMES NEARLY INVOLVED IN ACCIDENT BECAUSE OF UNPREDICTABLE THROTTLE RESPONSE. CAR HAS LESS THAN 500 MILES AND IS ELECTRONICALLY CONTROLED THROTTLE. DEALER THEN REPLACED TRANSMISSION AND WHAT EVER ELSE THEY DID AND THE SITUATION GREATLY IMPROVED BUT STILL SLOW RESPONSE AND UNPREDICTABLE WHEN DRIVING. THIS HAS BEEN A DIRE SAFETY HAZARD WHILE I AM DRIVING AND THE DEALER SAYS NONSENSE WHEN I COMPLAIN. IT IS A PROBLEM WHEN TRYING TO BE SENSITIVE WITH THROTTLE. WHEN MASHING DOWN ON THROTTLE IT DOES NOT WANT TO RESPOND.
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