NHTSA recalls, safety ratings, and consumer complaints for the 2020 Ram 1500.
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| Frontal Crash | |
| Side Crash | |
| Rollover |
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| Frontal Crash |
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| Frontal Crash |
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| Frontal Crash |
Component: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
Component: SEAT BELTS
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the accelerator pedal detached. The vehicle was coasted into a nearby apartment complex and the vehicle lost automotive power. The contact activated the hazard lights and was towed by AAA to an independent mechanic. The mechanic discovered that the accelerator pedal was missing a bolt and that the accelerator pedal kit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to have the vehicle repaired by the dealer. The failure mileage was approximately 80,000.
Loss power steering while driving the vehicle, on the Highway and in a parking lot. The Turck as now at the dealer as it is nit safe to drive
ABS light keeps coming on and off. The 4WD keeps going on and off and the cruise control and traction keeps working then not working. There is a recall for other year models for the ABS system that basically is exactly what’s happening with my truck. I am worried that it will go out and my truck will stop and cause and accident which almost happened today. This should be a recall alongside those other year models.
Driving and tried to pass a truck loss of power (dash lit up and no top-end) went to limp mode, Hard start upon starting and limp mode continues, code P0336 (crank sensor/reluctor wheel), on dash codes = service electric throttle control & service electronic stability control. Mileage = 110,000, Required service and maintenance completed at recommended intervals, regarding current codes cleaned all related sensors and throttle body, filters and no changes. symptoms are identical to 2019 model complaints. calling dealer regarding fuel system recall and this problem. (this is an estimated $2500 + repair by certified repair mechanic who states repair may fix for a year or less, but it is a continued issue once it starts)
The 2020 Ram 1500 has 13 NHTSA recalls and 584 consumer complaints on file. It received an overall safety rating of 5 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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| Side Crash |
| Rollover |
| Side Crash |
| Rollover |
| Side Crash |
| Rollover |
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Component: AIR BAGS
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Consequence: Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Component: VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Consequence: Reduced visibility increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Component: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Component: AIR BAGS
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Consequence: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Remedy: FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
Component: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Consequence: A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Component: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Consequence: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Component: VISIBILITY:REARVIEW MIRRORS/DEVICES
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
Component: AIR BAGS
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy: Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure); however, the VIN was not under recall. The approximate failure mileage was 58,500.
While driving my Ram Rebel 2020, the eTorque alternator failed, causing the vehicle to lose electrical power and forcing me to be towed. This posed a serious safety risk, including potential loss of power assist for steering and braking. The issue was addressed only by purchasing a replacement eTorque alternator part through eBay at approximately four times the normal price, because Ram is currently not producing the part. Ram Certified Dealer could not help. Stellantis / Ram customer service has been unhelpful and refused to provide a goodwill reimbursement or solution. I believe this represents a safety defect, as sudden alternator failure can cause stalling and reduce essential safety functions while driving. I am reporting this so that NHTSA can investigate the reliability of the eTorque alternator system and prevent future incidents.
Vehicle Info •2020 Ram 1500 •Approximately 70,000 miles •eTorque system ________________________________________ Complaint: I am reporting a failure of the eTorque system in my 2020 Ram 1500 that has rendered the vehicle inoperable for an extended period of time. The vehicle experienced an eTorque system failure and has been out of service since December 23, 2025. The vehicle is covered under the 100,000-mile powertrain warranty. After a prolonged delay in obtaining replacement parts, a replacement component was installed; however, the replacement part was defective, leaving the vehicle in the same inoperable condition and restarting the repair process. As a result, the vehicle has been out of service for over three months. The failure of a drivetrain-related system, combined with the installation of a defective replacement part, raises concerns regarding reliability and potential safety risks. A sudden loss of system function while the vehicle is in operation could present a safety hazard. The extended delay in repair, along with the defective replacement component, raises concern that this may not be an isolated incident but could indicate a broader component or system reliability issue. I am submitting this complaint to ensure this issue is documented and evaluated for potential wider impact.
The contact owns a 2020 Ram 1500. The contact stated that while driving and attempting to stop, the brakes failed to operate as needed. Additionally, while hauling a trailer downhill, the trailer brakes became inoperable, and only the brakes on the vehicle were working as designed. The warning light "Trailer Brakes Disconnected" was displayed on the instrument panel. The vehicle was taken to the dealer, where it was diagnosed but no failure was found. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000.
Fueling issue is a known problem, which should be a recall. They even issued a bulletin about it. Fuel Tank Filling Issues (TSB 14-001-22): Affected 2018–2020 Ram 1500s built on or before June 9, 2020 (3.6L V6) or March 16, 2020 (5.7L V8), often due to a faulty rollover valve within the tank. Symptoms include the gas nozzle clicking off repeatedly, making it difficult or impossible to fill the tank
Air suspension freezes making is useless. This is dangerous and causes back injuries. Parking vehicle in warm garage thaws it but it refreezes quickly outside in use.
When vehicle is subject to hot climates, the media hub will cease to work removing access to phone navigation programs. This can happen mid-drive and cause un-needed distraction. This issue has been ongoing and has been reported to the dealership. The media hub has been replaced also, but the issue continues to happen.
Can't refuel due to what appears to be a stuck rollover valve in the fuel filler neck. Splashes fuel on the ground at the gas pump. This is a major known issue on 5th generation Ram trucks, just give it an online search, or YouTube, and you'll see that this is a common issue. Some people are breaking off the rollover valve, letting it fall into their tank, while others are disconnecting lines to their Evap systems. This issue needs to be addressed by Ram.
A crack developed in the plastic frame of the rear sliding backlite window, allowing water to enter the vehicle cabin from the rear glass area. Water intrusion has been observed on the rear seating surfaces and interior trim during rain and snow events. The condition has been reproduced multiple times during precipitation and car washes. A dealership inspected the vehicle and performed a sealant repair following manufacturer guidance; however, the water leak persists and the crack remains visible. Water entering the passenger compartment presents potential safety risks, including moisture exposure near electrical components, mold growth, and occupant health concerns. Water has entered the rear seating area where child passengers ride. No warning lights or electronic alerts appeared prior to the condition. The issue appears related to a structural failure of the rear backlite frame seal. The condition remains unresolved and may worsen over time if not properly repaired. The component is available for inspection upon request.
Engine went out before life of loan was up. Truck has always been serviced at dealer it was purchased from and has 140k highway miles on it. No warning or indicator lights prior to valve breaking and engine going out. Was in for oil change a month prior.
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the air bag had failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,590
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