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NHTSA recalls, safety ratings, and consumer complaints for the 2019 Kia Sorento.
| Overall Rating | |
| Frontal Crash | |
| Side Crash | |
| Rollover |
| Overall Rating | |
| Frontal Crash |
Component: TRAILER HITCHES
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.
About 1 month ago, i noticed on the hood, several areas (10-12) of bubbling and peeling of the paint. On the Side upright panel next to the windshield on the passenger side, there is a big area of peeling and bubbling paint. Paint is called Snow white Pearl. On the driver side panel above the handle, there is more bubbling of the paint. There are several other areas all over the car that is bubbling up and will peel soon. This will start to rust very soon. It was inspected by the local dealer and confirmed. This should not happen to any car. I was told it was defective paint/sealer from manufacturer. I am on restricted income and can not afford to pay for this repainting of my car.
The contact owns a 2019 Kia Sorento. The contact stated that while driving at an undisclosed speed, there was smoke coming from the vents, with the low oil warning light illuminated. The contact stated that several oil changes were needed. While inspecting the vehicle, the contact became aware that the oil levels were constantly low. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure, and the contact was advised to go back to the dealer for a diagnostic test. The approximate failure mileage was 146,060.
after purchasing from carmax 6 months later the paint above the windshield is peeling off in huge chunks. the color is snow pearl white. having large chunks of solid paint flying around can decrease visibility for both the driver of the vehicle and others should the pieces go on the windshield obstructing full view, this is a safety issue. i have called carmax and have not heard back - it has been a month. there was no warning, no noted bubbling of paint or paint rising up in any areas.
The 2019 Kia Sorento has 2 NHTSA recalls and 397 consumer complaints on file. It received an overall safety rating of 5 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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| Side Crash |
| Rollover |
The contact owns a 2019 Kia Sorento. The contact stated that while driving at 40 MPH, the vehicle bucked abnormally. The check engine warning light was illuminated. The contact stated that the failure had recurred on several occasions. The vehicle was taken to an independent mechanic, but the vehicle was not diagnosed or repaired. The mechanic informed the contact that the failure was related to an unknown engine recall, and the contact was referred to the NHTSA Hotline for assistance. The manufacturer was not yet contacted. The failure mileage was approximately 91,000.
The contact owns a 2019 Kia Sorento. The contact stated that upon taking the vehicle to an independent mechanic for an alignment, the contact was informed that an oil leak was found. The vehicle was taken to the dealer, where the oil gasket was replaced; however, the oil leak progressively worsened. The contact stated that while driving, the vehicle shuddered and stalled. The contact was able to pull over to the side of the road. The transmission and the low oil pressure warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with cylinder #3 failure. The mechanic determined that the engine long block needed to be replaced. The vehicle was not repaired due to the cost. The vehicle was towed to the residence of a friend. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was approximately 120,000.
The vehicle just had an oil change. It was driven after that approximately 25 miles when there was a loud noise and the wheels locked up. The vehicle was shifted into neutral and coasted to the end of a dirt road. Could smell oil burning. Upon inspection of the underside there was oil blown onto the exhaust and down the underside of the vehicle. After looking further, I noticed a semi rectangular hole in the narrow end of the oil pan just above the exhaust pipe. Some oil had drained out but the dip stick was reading full. This incident could have resulted in losing control of the vehicle when the tires locked up or caused a fire when the oil hit the exhaust. It could have cause an accident if another vehicle was following. No lights were on until after the incident when the check engine and oil light came on. It still has not been diagnosed by the dealer because they are all backed up until May. Have to rent a vehicle due now and probably look for an independent garage.
I am the original owner of this vehicle. The engine is consuming approximately 5 quarts of oil every 7–10 days while I drive about 300 miles per week. The rear of the vehicle is covered in black soot from the exhaust, indicating severe oil burning. I have been topping off oil constantly to prevent engine damage. No knocking, ticking, or check engine light has appeared yet. This level of oil consumption is far beyond normal and poses a serious risk of engine failure.
I have 2019 Kia Seranto . In November 2024 started leaking oil the oil filter casing was cracked. January 2026 oil light came on. Oil was changed 2 months before. Took it to the shop and no oil was in the engine. No oil under the car to tell it was leaking. Shop had to run oil leak detector on it. Several gaskets in engine had to be repaired. There was some other issues with engine concerning oil. $1800.After changing gaskets the oil light kept coming on and off. The oil light sensor and switch had to be repaired. $1500. Car had 107,000 miles only. The auto shop in my town fixed it. This auto shop reports everything to car fox. I would not drive it when oil light came on.
The paint is peeling off the roof and front of vehicle. The car is (2019) out of the 3\36 warranty and the dealer says there is nothing they can do to help me. I asked the service writer if this is a common problem with these vehicles. His comment was what color is your car (it is white) he said the white cars are having a major problem with paint peeling.
The contact owns a 2019 Kia Sorento. The contact stated while reversing in rainy weather, the rearview camera image was distorted. The contact received notification of NHTSA Campaign Number: 23V639000 (Back Over Prevention), and the vehicle was taken to the dealer, where additional water proofing to the camera harness was added, but the rearview camera was not replaced. The contact stated that the failure persisted after the recall repair. The dealer and the manufacturer were not contacted. The vehicle was not repaired. The failure mileage was approximately 49,000.
The 'Gear' on the drivers seat towards middle of car (right hand drivers seat) snapped in some fashion and the seat rocks. I hear this is quite common in this car and that it costs upwards of $2,000 to repair because the entire seat has to be replaced.
Vehicle starting 'eating' excessive amounts of oil about 95,000 miles. We are now about 115,000 miles and I am adding nearly 5 quarts of oil every 3,000 miles
I have a 2019 Kia Sorento that the paint is pealing all the way down to the metal on the roof and the hood of the car. I am past my 3 year 36K mile warranty and I've been to the dealership and they have told me there is nothing they can do for me. I have taken care of my car and kept up with all the maintenance.
Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set hazard lights to prevent accident.
Shifter stuck in park
Showing 15 of 397 complaints