NHTSA recalls, safety ratings, and consumer complaints for the 2013 Hyundai Sonata Hybrid.
| Trim | City | Hwy | Combined | Annual fuel $ |
|---|---|---|---|---|
| 2.4L 4 cyl Automatic (AM6) | 35 | 38 | 37 | $1,600 |
| Overall Rating | |
| Frontal Crash |
Component: ENGINE
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. The recall began March 31, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 198.
Component: SEAT BELTS:PRETENSIONER
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
Consequence: If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Remedy: Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 45 MPH, there was smoke coming from the engine compartment before the vehicle stalled. The vehicle was towed to the local dealer. The vehicle was not yet repaired. The failure mileage was 145,000. Parts distribution disconnect.
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The 2013 Hyundai Sonata Hybrid has 4 NHTSA recalls and 104 consumer complaints on file. It received an overall safety rating of 5 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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| Side Crash |
| Rollover |
Component: SEAT BELTS:FRONT:ANCHORAGE
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
Consequence: In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Remedy: Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed and attempting to stop the vehicle, he heard an abnormal sound coming from the front of the vehicle. The service brake warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the hydraulic power unit. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 125,000.
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the oil warning light intermittently illuminated. Additionally, the vehicle made an abnormal sound while driving. The vehicle was taken to an independent mechanic, who diagnosed that the oil level was extremely low. The mechanic advised the contact to take the vehicle to the dealer for the engine to be inspected. The vehicle was then towed to the dealer, where it was diagnosed with bearing wear in the engine. The dealer informed the contact that repairs would be covered under warranty. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,661.
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed, the vehicle hesitated. There was no warning light illuminated. The vehicle was taken to an Auto Zone where it was placed on a diagnostic machine and produced an undisclosed code indicating that the HECU was faulty. The vehicle was then taken to the dealer where it was then determined that the Hydraulic Electronic Control Unit (HECU) failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 90,000.
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while pulling out of the driveway, the vehicle drove over a minor bump in the roadway and the steering wheel made an abnormally loud rattling sound. There was no warning light illuminated. The contact was able to continue driving. However, the steering wheel was shaking and making abnormal rattling sounds continuous while turning the steering wheel or driving over bumps in the roadway. The vehicle was taken to an independent mechanic where it was diagnosed that an unknown plastic part that maintains the steering wheel in position was fractured. The vehicle was not repaired. The local dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 110,000.
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated she had to add one quart of oil for every 200 miles driven. The contact stated no warning light was illuminated. The contact stated while driving 60 MPH, the vehicle inadvertently decelerated to 30 MPH. The contact stated that the check engine warning light was illuminated. The contact stated she was able to coast into the local dealer before the vehicle stalled. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact took the vehicle to another local dealer: Folsom Lake Hyundai (12530 Auto Mall Cir, Folsom, CA 95630: (916) 293-4760) where it was diagnosed with needing the engine replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V746000 (Engine) however, the VIN was not included. The failure mileage was approximately 170,000.
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the Hybrid System warning light illuminated and the vehicle stalled. The contact turned off and restarted the vehicle to correct the failure. The vehicle was taken to the dealer where it was diagnosed; however, no error codes were retrieved. The contact stated that the dealer replaced the oil pump. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated while driving 50 MPH, the vehicle lost motive power and stalled inadvertently in the middle of the road. The contact was unable to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the engine and the short block needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was notified that the vehicle had been repaired prior to the safety recall. The manufacturer advised the contact to file a claim for reimbursement. The contact filed a claim; however, the manufacturer declined the claim and informed the contact that they could not assist as the failure was caused by the head gasket failure instead of the engine. The failure mileage was approximately 140,000.
The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated while driving approximately 55 MPH, the vehicle lost motive power. The contact heard an audible beeping sound continuously and saw a "W" in yellow on the driver’s side instrument panel. Additionally, on the passenger’s side the "Do Not Drive" warning was illuminated, and both warning lights were blinking. The contact pulled off the roadway safely into a parking lot. The contact turned off the vehicle and exited and observed that gray smoke was coming from under the engine compartment of the vehicle before the vehicle caught on fire. The fire department was called out and extinguished the fire. The contact stated that a FIRE report was filed. The vehicle was towed to an impound lot and later declared a total loss by the insurance provider. The manufacturer had been informed of the failure. The contact recently received notification of NHTSA Campaign Number: 20V746000 (Engine). The failure mileage was approximately 87,000.
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving 35 MPH, the warning message "Pull Over and Stop" illuminated and the vehicle began to stall. The contact veered to the side of the road in the intersection and turned off the vehicle. The contact stated that he was able to restart the vehicle; however, the vehicle was shuddering increasingly, and white smoke was coming out of the exhaust while driving. The contact was able to drive to his residence. The contact received a recall notification of an unknown recall and the vehicle was taken to the dealer who updated the electronic control module to improve the Knock Sensor Detection System (KSDS) logic. The contact stated that after the recall repair was completed, the failure increased significantly. The dealer was notified of the failure and the vehicle was taken to the dealer who completed an oil change but had not diagnosed the vehicle. The dealer stated that the failure was related to an unknown recall. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.
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