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NHTSA recalls, safety ratings, and consumer complaints for the 2012 Hyundai Sonata Hybrid.
| Trim | City | Hwy | Combined | Annual fuel $ |
|---|---|---|---|---|
| 2.4L 4 cyl Automatic 6-spd | 34 | 39 | 36 | $1,650 |
| Overall Rating | |
| Frontal Crash |
Component: ENGINE
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. The recall began March 31, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 198.
Component: EQUIPMENT:ELECTRICAL
Hyundai Motor America (Hyundai) is recalling certain 2011-2012 Hyundai Elantra and Sonata Hybrid, 2012 Accent and Veloster vehicles. The 12V accessory socket outlet may have been over-tightened during installation, possibly disabling the thermal fuse and allowing the outlet to overheat with prolonged use, such as by using the Tire Mobility Kit air compressor to inflate a tire.
Consequence: An overheated accessory outlet increases the risk of fire.
Remedy: Hyundai will notify owners, and dealers will replace the Tire Mobility Kit accessory outlet plug with a direct-to-battery connection wire harness kit, free of charge. The recall began September 28, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 193.
The contact owned a 2012 Hyundai Sonata. The contact stated that while driving at 75 MPH on the highway, while depressing the accelerator pedal, the vehicle failed to accelerate. No warning lights illuminated. The contact veered over to the right side of the road, turned the vehicle off, and she noticed smoke coming from the engine. A bystander behind her noticed the flames coming up from the engine. The contact mentioned she exited the vehicle and called 911. No injuries were sustained. No medical attention was required. A police report was filed. The fire department extinguished the fire. The vehicle was destroyed. The vehicle was towed to Atow lot. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the ABS warning light was illuminated. The contact stated that the vehicle had to be turned off and restarted every ten minutes. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was recently serviced by the dealer and NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) was completed. The contact stated that the failure was present prior to the recall repair being performed. In addition, the contact stated that the failure reoccurred a week after the recall repair was completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
The 2012 Hyundai Sonata Hybrid has 6 NHTSA recalls and 152 consumer complaints on file. It received an overall safety rating of 5 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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| Side Crash |
| Rollover |
Component: SEAT BELTS:PRETENSIONER
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
Consequence: If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Remedy: Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Component: SEAT BELTS:PRETENSIONER
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy: Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Component: SEAT BELTS:FRONT:ANCHORAGE
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
Consequence: In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Remedy: Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while attempting to close the passenger’s side rear door, the door failed to lock as needed. The contact tied the door closed. The contact stated that the driver's side rear door was locked, and the contact was unable to open the door. The contact had taken the vehicle to a dealer when the passenger’s side door was not locking. The dealer diagnosed the vehicle and determined that the latch and locking mechanism needed to be replaced. The vehicle was not repaired. The contact stated that when the driver's side rear door failed to lock securely, the vehicle was not returned to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the low battery warning light illuminated. In addition, the contact heard a rattling sound coming from the engine before the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed hybrid system and that the hybrid system needed to be replaced. The contact was also informed that the transmission was not the original transmission, and the cooler was damaged. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. The contact pulled over on the side of the road and the vehicle was towed to the dealer to be diagnosed. The contact was informed that the ABS and hydraulic pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) that was previously performed. The manufacturer was made aware of the failure and informed the contact the failure was not related to the recall repair. The failure mileage was approximately 151,020.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed, the brakes became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 155,290. Parts distribution disconnect.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the vehicle lunged forward. The vehicle was taken to an independent mechanic and diagnosed with automatic transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, noticing an excessive amount of understeer. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering column. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 80,000.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) and would like to be removed from the recall distribution list because she no longer owns the vehicle. The local dealer was contacted. The manufacturer was not contacted.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Red McCombs Hyundai Northwest, (13663 I-10, San Antonio, TX 78249) who informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that when the vehicle was started, the check brake and hybrid system message was displayed. Additionally, the contact stated that while driving at various speeds on several occasions, the ABS activated inadvertently. The vehicle was taken to a dealer where it was determined that unknown parts needed to be replaced; however, the parts were unavailable. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the Check Brakes and Hybrid System Warning: Safely Stop and Do Not Drive messages were displayed. The brakes then made a grinding sound while the brake pedal was depressed. Additionally, the vehicle lost motive power while driving. The contact pulled over and restarted the vehicle. The vehicle was taken to the dealer, where it was diagnosed with a faulty HCU (Hybrid Control Unit) and AHB (Active Hydraulic Boost). The dealer retrieved DTC Codes: P1886 (Inappropriate and Low SOC) and C1237: (Primary Pressure Sensor Signal). The dealer replaced the oil valve gasket and recalibrated the brakes. The manufacturer was made aware of the failure. The failure mileage was approximately 113,340. VIN tool confirms parts not available.
Showing 15 of 152 complaints