NHTSA recalls, safety ratings, and consumer complaints for the 2020 Honda Pilot.
| Overall Rating | |
| Frontal Crash | |
| Side Crash | |
| Rollover |
| Overall Rating | |
| Frontal Crash |
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Consequence: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Component: ELECTRICAL SYSTEM:SOFTWARE
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
While driving at approximately 55 mph on a clear day, the panoramic sunroof glass spontaneously shattered with a loud explosion. There were no overpasses, construction zones, or other vehicles in the immediate vicinity to suggest an external impact from a rock or debris. The glass shattered into small granules, some of which fell into the cabin while the vehicle was in motion, creating an immediate distraction and safety hazard.
my rear view camera went out and it is a $2,000 fix. can this please be a recall? i know many others this has happened to as well.
Almost immediately after purchase, the orange BRAKE sign came on and the gas pedal slightly braked for me. The forward collision light stayed on my dash board. The camera behind the windshield mirror seems to be malfunctioning. It will go off whether a car is close to me or not. It happens at random times during my drive and it worries me if I am going a decent spend with people behind me or in front of me and my car starts to break on its own, potentially causing a crash.
Passenger airbag shows airbag as off very often. There will be a passenger over 65 pounds and still indicates that the airbag is off.
Infotainment center making popping and cracking sounds during every drive. System will completely shut down and not work at all. No access to navigation, phone or infotainment center at all. Audio will completely cut out during music and phone calls.
The 2020 Honda Pilot has 9 NHTSA recalls and 445 consumer complaints on file. It received an overall safety rating of 5 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
| Side Crash |
| Rollover |
Component: EQUIPMENT:OTHER:LABELS
Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.
Consequence: If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
Component: TIRES
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Consequence: Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Remedy: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Component: STRUCTURE:BODY
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Consequence: In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Remedy: Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
Component: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Component: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, October 18, 2024, and August 2025. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
I will be driving down the road with no other cars in sight and the car will sense something that isn’t there and engage in emergency braking. This is very dangerous when traveling at high speeds.
January 2026 multiple dashboard warning lights stating ACC problem, LKAS problem, Collision Mitigation System problem, Road Departure Mitigation System problem, and Auto High-Beam problem. 3/18/26 took vehicle into local Honda dealership where they ran diagnostics with the results showing the "multi purpose camera unit internal failure." They checked wiring and connector which were ok so dealership is recommending replacement of camera and recalibration.
February 2026 the air when the AC was on did not seem very cold then about 3 weeks later AC was not putting out any cold air. 3/18/26 took vehicle to local Honda dealership where they ran diagnostics with results showing "black death on the low and high side ports." Dealer recommends replacing entire AC system and then recharged.
LKAS, adaptive cruise control, auto high beams, forward collision, auto breaking warning lights all came on and failed. Lots of other Honda pilots of this vintage are experiencing this issue according to Honda forums.
Hi, I have a 2020 Honda Pilot that showed signs of stalling. AutoNation Honda Thornton Road checked (03/07/2026) and reported I need an INJECTOR KIT replaced and SDC GDI -INTAKE THROTTLE BODY FURL INJECTOR SERVICE. All warning lights were on intermittently (on all day then nothing for 2-3 days then on all day the following day.) The vehicle vibrates and feels like it's loosing power. Honda's website stated risk as " If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury. " I have two small kids (18 month and 5 year old) that I commute to and from school every day. Honda's website shows the same issue for Honda Pilots 2016-2021 however, my VIN does not qualify me for the recall. Instead I received an estimate for said repairs for 3,345.06. Please! I am asking you to intervein as it is unfair to single out some vehicle owner even though they are having the same issue as others. Thanks in advance.
The contact's husband owns a 2020 Honda Pilot. The contact stated that while her husband was driving 55 MPH, the Emissions warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The approximate failure mileage was 91,000.
While driving, we eill hear a popping noice coming from the dash speakers - almost sounds like fine grains if sand hitting windshield - at which time the media display, i.e. navigation /radio control display/etc. will turn black and briefly display "Network Connection Lost, MOST Net Off" message before the display goes completely black. This has only been noticed AFTER a recall service was performed.
Almost every day since new the vehicle will alarm 'brake' on dash while driving on 2 lane back roads that have some slight curves (these are all around our house). At least once a month the car will automatically apply the brakes while coming around a curve or over a blind hill. Both of these scenarios occur 50/50 when there is oncoming traffic or no oncoming traffic. It can happen with someone ahead of me in the same lane, but not as often. In all cases throughout the years there has not be a need for braking. In one instance a few years ago we were driving on a divided 4 lane state highway. Cruise control was on and ACC was on. We moved into the left lane to pass a car. When we came within ~20' of the car, the Pilot engaged in automatic braking hard as it detected the car we were attempting to pass as an obstacle in front of us. There was never any danger of hitting the other car. However, a car following us almost rear-ended our car due to the unforseen/not needed hard braking. My wife will no longer use cruise control in this vehicle since this happened. The dash 'brake' warning is easy to replicate if you drive for a while on the roads near my house. The auto braking is not able to reproduced on demand. Now the car is complaining to see the dealer about a CMBS (collision mitigation braking system) error. I'll have to troubleshoot this (or maybe just turn it off), but the entire system has been sub par and accident prone since original purchase new in 2019.
An internal failure on the front windshield camera assembly part #36160-TG7-A63 had caused the Advanced Driver Assistance Systems to fail. Which in turn has caused the following systems to fail: Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, and Rear Cross Traffic Warning. Leaving these systems unrepaired due to a known and common hardware failure issue leads to this specific vehicle and the ones similar unsafe for the driver and occupants due to the safety systems being inoperable. The problem has been confirmed on two separate occasions by my local Honda dealer. The known issue with this specific camera assembly leads to a multitude of warning lights being displayed including: adaptive cruise control warning, lane keep assist, collision mitigation system problem, and auto high beam mitigation.
CAR WILL RANDOMLY LOSE ALL POWER AS IF THE BATTERY IS DEAD AND THEN FLICKER AND COME BACK ON. NO WARNING LIGHTS OR CHECK ENGINE LIGHTS ARE ON. NOTHING HAS BEEN INSPECTED YET BUT THIS SAME PROBLEM WAS A PREVIOUS RECALL ON THIS MAKE AND MODEL
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