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NHTSA recalls, safety ratings, and consumer complaints for the 2016 Heartland BIG Country.
NHTSA has not published 5-star crash-test ratings for the 2016 Heartland BIG Country. New vehicles are often added to the NCAP rating program after initial release; check nhtsa.gov/ratings for the latest status.
Component: EQUIPMENT:OTHER:LABELS
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Component: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.
Consequence: If the room extends while vehicle is in motion, there is an increased risk of a crash.
Remedy: Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.
TL* THE CONTACT OWNS A 2017 (NA) HEARTLAND BIG COUNTRY 3650RL EQUIPPED WITH DYNAMIC SAILUN TIRES, SIZE: 235/85/R16. AFTER DRIVING 70 MPH AND STOPPING AT A REST AREA, THE CONTACT NOTICED THAT ALL FOUR TIRES WERE DETERIORATED. THE RECREATIONAL VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPLACEMENT OF THE TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE AND TIRES WERE NOT INCLUDED IN A RECALL. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 15,000.
The 2016 Heartland BIG Country has 2 NHTSA recalls and 1 consumer complaint on file. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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