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NHTSA recalls, safety ratings, and consumer complaints for the 2020 Ford Mustang.
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover |
| Overall Rating | |
| Frontal Crash |
Component: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control may not function as intended.
Consequence: If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.
Remedy: Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.
Component: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped with automatic transmissions. The brake pedal bracket may fracture during sudden stopping.
Consequence: A broken brake pedal could affect braking ability, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the brake pedal bracket assembly, free of charge. The recall began January 26, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S52.
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
I had parked my car in a spot at an office building. As I was about to put the vehicle in park it lurched forward going over a standard curb across a sidewalk and then into the brick wall of the building. The air bag did not deploy. The car lurched about ten feet total before hitting the wall.
FAILURE TO NOTIFY/ADDRESS A KNOWN ISSUE DURING THE WARRANTY PERIOD Vehicle has been serviced in accordance with Ford’s recommended maintenance schedule by Joe Cooper Ford of Edmond, Oklahoma, since purchase. At service appointment in September 2025, with 59,968 miles – just prior to the 60k mile powertrain warranty expiration – specifically requested a thorough inspection of any conditions that could potentially be addressed under warranty coverage. During that visit, Joe Cooper Ford documented that the “coolant was low (at minimum mark) and dirty” and recommended a coolant system fluid exchange. This finding occurred in the context of the well-documented coolant intrusion defect affecting 2017–2020 Ford Mustangs and other Ford models. When an authorized dealer observes conditions consistent with a known defect during the warranty period, reasonable warranty administration requires disclosure and further diagnostic evaluation, so the customer has a meaningful opportunity to pursue timely repair. By January 2026, at only 61,640 miles, were informed our engine had failed. No such disclosure or evaluation was provided. As a result, we were deprived of a reasonable opportunity to address the condition under warranty prior to expiration. The subsequent engine failure occurred after the warranty period but was directly preceded by these unresolved indicators. Under these circumstances, denial of warranty consideration is inconsistent with the purpose of the warranty and reasonable consumer expectations.
My backup camera is inverted (mirrored), causing safety concerns.( left is right). I am waiting for the 26C11/NHTSA 26V-123 software patch.
The 2020 Ford Mustang has 8 NHTSA recalls and 107 consumer complaints on file. It received an overall safety rating of Not Rated out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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| Side Crash |
| Rollover |
Consequence: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
Remedy: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: Reduced rearward visibility can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver assist features, which may disable all of these functions.
Consequence: A rearview camera or reverse light that is disabled reduces the driver's rear view, increasing the risk of a crash. Disabled driver assist features (traction control, forward collision warning, blind spot warning, cross traffic indicator) may increase the risk of a crash.
Remedy: Dealers will update the PCM software, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S37.
Component: ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence: Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.
Remedy: Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C35.
Component: BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
The vehicle has ongoing engine and turbocharger problems, including loss of power, knocking, and worsening performance. It also has brake‑booster/vacuum issues that cause reduced braking assist and a hard brake pedal. Electrical and software malfunctions occur intermittently, including warning messages and irregular system behavior. These issues create safety risks and have been observed repeatedly. Some problems were confirmed by service technicians, but the exact cause remains unknown.
THIS IS A SAFETY RISK: TRANSMISSION OIL COOLER LEAKING Oil is leaking hard out of the Transmission oil cooler, that sits underneath the car. This oil is being sprayed onto exhaust system generating oil smoke and potentially a fire hazard, when hot oil hits warm exhaust pipes.
Went to Clay Cooley Ford in Arlington TX off of highway 360 to have rearview camera issues fixed after being sent a recall notice to take it in to be repaired. The vehicle doesn’t show a black screen all of the time but it is at times distorted or black. Upon arriving my husband was told that one they don’t have the camera for the vehicle mind you an appointment was made I didn’t just show up and two because at this present moment the screen wasn’t showing distorted or black screen they were not able to repair the recall we were given a paper to contact a man who works at the dealership the vehicle camera wasn’t thoroughly inspected, just asked if it was doing it now when my husband said not right now but it does show a black or distorted screen sometimes he was sent on his way and told the repair couldn’t be done. I have reached out to Ford customer service to get their help with getting this recall resolved because I do transport a child in this car daily to and from school.
The contact owns a 2020 Ford Mustang. The contact stated that while reversing, the vehicle became inoperable. The message “Camera Unavailable - Contact Dealer” was displayed. Prior to the message being displayed, the camera image was distorted. The contact associated the failure with NHTSA Campaign Number: 25V695000 (Back Over Prevention). The vehicle was taken to the dealer for inspection. The camera was replaced; however, additional diagnostic testing was required. The vehicle was not repaired. The manufacturer was contacted, and a case was opened; however, no assistance was provided. The failure mileage was approximately 90,000.
January 22, 2025 Ford Case #CHX-XXX-XXX RE: Approval Code: XXX This vehicle was bought on June 26, 2020 with a 3 year 36,000 mile bumper to bumper warranty along with a 5 year 60,000 mile power train warranty. It has been regularly serviced by Ford dealership as documented on Ford's records. The following dates are documented FORD service and complaints of hard shifts by customer yet no work was done. July 21, 2022, 10,239 miles on vehicle. Under the bumper to bumper warranty. February 28, 2023, 14067 miles on vehicle. Under the bumper to bumper warranty. March 10, 2025. 26,088 miles on vehicle. Under the power train warranty. January 13, 2026. 30,000 miles on vehicle. 5.4 months, 60,000 miles for power train.* *On January 9th brought in to Spring Hill Ford, for same issue, but no transmission tech available for 4 months as stated by service. Brought to Flammer Ford in Tarpon springs for transmission issue on Jan 13, 2026. Dealership states: Transmission is bad and needs necessary rebuild. **Previous Technical bulletins have been sent out by Ford prior to customer complaints date of shifting concerns in 2022. The latest, most in-depth bulletin is dated May 26, 2023 on this very issue. Ford first denied to to "outt of warrenty. 2nd offered to cover an approximate 70% of repair. Final offer to cover 75% of repair. This is not acceptable by customer. Reasoning: with multiple complaints of issue to Ford dealership service, over multiple time periods, all withing the warranty period, customer request Ford to honor the warranty coverage. This was denied. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The reverse camera is currently on recall. My vehicle has been experiencing intermittent camera issues as the recall describes. Ford's recall resolution states that the issue has to be replicated while with a technician to be fixed. While my vehicle was with the dealership for it's recall inspection the issue was not able to be duplicated regardless of the multiple occurrences over several months. We feel this does not adequately take care of the recalled problem and continues to present a safety concern until it is corrected. The earliest occurrence of this issue was documented on August 29, 2025 and has continued to occur since that date.
The contact owns a 2020 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Rear camera recall timely manner complaint 25SA9/25v695
The contact owns a 2020 Ford Mustang. The contact stated that while driving approximately 35 MPH in inclement weather, the instrument panel went black for approximately 5 seconds and then started operating as designed. The contact stated that the failure reoccurred on several occasions. The contact stated that on one occasion, while driving through a tunnel, the instrument panel went black and then returned to functionality. The vehicle was taken to an independent mechanic; however, the failure was not duplicated, and no fault codes were retrieved. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2020 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I had the coolant gasket problem that resulted in having to get the engine replaced. It was a 202 mustang ecoboost premium.
Description of the issue: The transmission has a recurring problem with shifting. When placing the vehicle into Reverse, it engages with a harsh and sudden jerk. When shifting from Reverse to Drive, there is a noticeable delay in engagement before the vehicle responds. These problems occur under normal operating conditions and are repeatable. Safety risk: This creates a significant safety hazard. The harsh jerking when shifting into Reverse can cause unintended movement, risking collisions or injury. The delayed engagement when shifting into Drive leaves the driver vulnerable in traffic situations (such as backing out of parking spaces or entering traffic), increasing the chance of an accident. Inspection/confirmation: The issue has been reproduced and confirmed by the dealership. However, it has not been permanently resolved. Ford has issued a Technical Service Bulletin (TSB) addressing this known transmission problem through a software update. Manufacturer/dealer involvement: When the vehicle was already connected to Ford’s diagnostic system for a Body Control Module recall, the dealer refused to apply the available TSB update for the transmission without charging an additional $280 “diagnostic” fee. This was despite the fact that Ford has officially acknowledged the issue and issued a TSB to address it. No permanent fix has been provided. Availability for inspection: The vehicle and transmission are available for inspection upon request.
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