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NHTSA recalls, safety ratings, and consumer complaints for the 2018 Ford Fusion.
| Overall Rating | |
| Frontal Crash | |
| Side Crash | |
| Rollover |
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| Frontal Crash |
Component: STEERING: STEERING WHEEL/HANDLE BAR
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Coolant Intrusion after the 19B37 customer service program has been completed back in July 23rd 2020 call Ford Motor Company and told them that this service was completed to prevent the coolant intrusion and now it's intruding my car is completely disabled I can't work I bought it with all the money that I had and they said they couldn't do nothing for me they said it's past the 7 years 84,000 miles I tried indicating to them that when disrepair is update was done to the PCM it was supposed to not cause the coolant intrusion but now 6 years later it is causing it so I feel like there should cover it and they basically told me no they don't and have a good day I cannot afford to fix it it's a $6,000 job I do not have that kind of money
Coolant intrusion in cylinder 1. Confirmed by Suburban Ford of Sterling Heights, MI. Known design flaw. Can potentially cause the engine to seize, misfiring of cylinders, excessive exhaust. Codes for rich fuel mixture and cylinder misfires were found when check engine light appeared. Checked plugs and coils before a camera was put into the cylinder to confirm the coolant intrusion. Dealership and manufacturer refuse to assist with repairs even though there was a recall for certain vehicles with this exact issue.
I was driving the vehicle on the freeway when the check engine light appeared and after a few seconds the cars engine suddenly shut off. There was a loss of power steering from the lack of engine power which made it difficult for me to steer and a sudden loss of speed which made several vehicles take evasive maneuvers to avoid having an accident with my car as I merged onto the shoulder of the freeway. After getting the car home I checked the vehicles trouble codes which appeared as P0301 cylinder 1 misfire and P0302 cylinder misfire and P0300 general misfires. I noticed a lack of coolant which I refilled and started the vehicle again to see if and how it would run. The car started but ran very rough at first and white smoke started billowing out of the exhaust. After a couple of minutes I decided to drive just down the street to my local Ford service center. They called me yesterday to tell me that the 2.0L 4 cylinder Ecoboost head gasket has failed and has allowed engine coolant to pour into the cylinder 1. The engine cylinder begins to misfire causing the engine to shake and emit white smoke from the exhaust as the coolant is burned off with the fuel. We are now seeing this safety issue and complaint with many vehicles that have the same or similar engine. They say the only remedy is to replace the long block engine with one that supposedly has a "fix" to the coolant delivery system within the engine block. Knowing what I know now, I would never have considered the purchase of this vehicle. The safety issue alone makes cars with these engines a danger to the owner and the public.
The 2018 Ford Fusion has 2 NHTSA recalls and 411 consumer complaints on file. It received an overall safety rating of 5 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
| Side Crash |
| Rollover |
Transmission is now not shifting out of park and this is after having issues with the engine allowing coolant to get in and causing damage with the cylinders. Would not pass the pressure test. When calling ford customer service and headquarters telling me there is no way they can help with good will. Find this troublesome when they already know the EcoBoost causing issues to the car and my car is not at 120,000 miles yet. After seeing the 2013-2016 models already have a recall for the exact same thing and you're going to say this is not related is beyond ignorant on the company's behalf.
- There is a crack in the engine block; coolant is leaking into cylinder 3. I am having the car taken by carvana on 3/30 and it will no longer be available for inspection, but I have record of the mechanical issues from taking the vehicle into the dealership on 3/18. - My/others safety was not immediately at risk, but I know that my engine could have blown while driving, causing an accident or even an engine fire. - As stated, issue was confirmed by dealer, and I have records of this - N/A - Check engine light appeared on approximately 3/5; was unable to have car inspected right away and continued driving. Started to get intermittent errors stating that the engine was overheating/coolant was low on 3/12. Stopped driving car more than 2 miles at a time after this. Boyfriend correctly diagnosed issue on 3/15 and I had the issue confirmed by dealer on 3/18.
My vehicle has been throwing codes that the shifter cable is misaligned or misadjusted for a long time now. The dash flashes between neutral and drive while im driving. It says shift system fault all the time. I have to shut the car off and turn it back on to get it to work. I stalled out on a hill the other day and was almost rear ended by someone behind me. The steering wheel has physical play. It feels like it wobbles or sways while im driving and it shakes. I just had new tires put on and balanced so it's not that. The manufacturer website is claiming the recall is "complete" in their database, but the safety hazard still exists on the vehicle.
2018 Ford Fusion SE 1.5L EcoBoost, just purchased the car 10 days ago and I already have antifreeze that's mixing with the oil causing the car to overheat and white smoke coming from the back cannot drive the car took it to three mechanics they told me it needs a new turbo and a head gasket which will cost well over $4,000 which I don't have the money that I bought the car with I borrowed from family members so I can go back to work and I don't have money to fix it so at the moment I am unemployed because I have no vehicle to get to work this is a major problem. My father before he passed away had a 2017 Ford Escape with the same engine and he had the same problem he sold it for $1500 lost 14 Grand on it
I am a subsequent owner of this vehicle and it was sold to me with the known issue of coolant intrusion. Not only have I spent over $1000 in repairs. The issue is a known defect with the short block on the engine. While traveling down interstate 275 my car overheated without warning and shut off almost causing a four car collision.
After I bought from personal owner feb. 3rd 2025 I drove 50 miles and overheated before I made it home . The check engine light came on it showed up as a bank 1 bank 3 misfire also camshaft position sensor so I replaced these things and it still was losing coolant oil is just fine. Every time I would drive it it would still overheat I would keep putting more antifreeze in to make it home. It started to misfire very badly still loosing coolant jerking when I would try to give it gas and some times would hardly move . I changed the thermostat still the same . So then I replaced the catalytic converter still nothing changed . Took it to a shop and he looked all over it couldn't find anywhere that the coolant could have been escaping he did find and replace the vvt solenoid. Worked for a very short period. So as the problems progressed and the car wouldn't even go 3 minutes without overheating and jerking losing almost all of its power my brother put a head tester on it and conducted the test to show it has a bad head so its not able to be driven to be checked by any dealership or anything also isn't under recall . Yes it is a safety hazard when I was able to drive it was losing power I couldn't gain speed even with a full pedal so took the risk of being hit from behind if a car had come up behind me .
Mechanical. Coolant Intrusion on my 2018 Ford Fusion SE 1.5L ecobuster
My car started rumbling and flashing the check engine light. I took it to the mechanic the next day, they tell me to contact Ford because of CSP 21N12 due to my spark plugs having coolant leaking on them and in cylinder, it was misfiring. They tell me the vehicle is unsafe to drive. I call Ford and they say theres nothing they can do. Im screwed out of a car because they closed the CSP's nov 2022 and i just got the car last year pre owned.
Sensor that believe the car to be overheating shut the car down while driving in on the highway.. turning the car off completely or powering it down 99%.
While operating my 2018 Ford Fusion, the vehicle began experiencing internal coolant loss resulting in engine misfires, rough running, and white exhaust smoke. The coolant intrusion caused engine failure and loss of reliability. This condition creates a safety risk, as it can lead to loss of power while driving, hesitation, and the possibility of engine shutdown. The defect occurred without warning and is consistent with widespread reports involving Ford EcoBoost engines. This issue is not related to maintenance or normal wear and tear but is a known design defect acknowledged through service bulletins and consumer litigation. Repair requires full engine replacement.
The contact owns a 2018 Ford Fusion. The contact stated that the center digital screen failed to illuminate, and the screen was black while the vehicle was shifted into gear. No warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the VIN not being under recall. Upon further investigation, the contact related the failure to NHTSA Campaign: 25V695000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.
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