2018 Ford Fusion Problems & Complaints

Coolant Intrusion after the 19B37 customer service program has been completed back in July 23rd 2020 call Ford Motor Company and told them that this service was completed to prevent the coolant intrusion and now it's intruding my car is completely disabled I can't work I bought it with all the money that I had and they said they couldn't do nothing for me they said it's past the 7 years 84,000 miles I tried indicating to them that when disrepair is update was done to the PCM it was supposed to not cause the coolant intrusion but now 6 years later it is causing it so I feel like there should cover it and they basically told me no they don't and have a good day I cannot afford to fix it it's a $6,000 job I do not have that kind of money

Coolant intrusion in cylinder 1. Confirmed by Suburban Ford of Sterling Heights, MI. Known design flaw. Can potentially cause the engine to seize, misfiring of cylinders, excessive exhaust. Codes for rich fuel mixture and cylinder misfires were found when check engine light appeared. Checked plugs and coils before a camera was put into the cylinder to confirm the coolant intrusion. Dealership and manufacturer refuse to assist with repairs even though there was a recall for certain vehicles with this exact issue.

I was driving the vehicle on the freeway when the check engine light appeared and after a few seconds the cars engine suddenly shut off. There was a loss of power steering from the lack of engine power which made it difficult for me to steer and a sudden loss of speed which made several vehicles take evasive maneuvers to avoid having an accident with my car as I merged onto the shoulder of the freeway. After getting the car home I checked the vehicles trouble codes which appeared as P0301 cylinder 1 misfire and P0302 cylinder misfire and P0300 general misfires. I noticed a lack of coolant which I refilled and started the vehicle again to see if and how it would run. The car started but ran very rough at first and white smoke started billowing out of the exhaust. After a couple of minutes I decided to drive just down the street to my local Ford service center. They called me yesterday to tell me that the 2.0L 4 cylinder Ecoboost head gasket has failed and has allowed engine coolant to pour into the cylinder 1. The engine cylinder begins to misfire causing the engine to shake and emit white smoke from the exhaust as the coolant is burned off with the fuel. We are now seeing this safety issue and complaint with many vehicles that have the same or similar engine. They say the only remedy is to replace the long block engine with one that supposedly has a "fix" to the coolant delivery system within the engine block. Knowing what I know now, I would never have considered the purchase of this vehicle. The safety issue alone makes cars with these engines a danger to the owner and the public.

Transmission is now not shifting out of park and this is after having issues with the engine allowing coolant to get in and causing damage with the cylinders. Would not pass the pressure test. When calling ford customer service and headquarters telling me there is no way they can help with good will. Find this troublesome when they already know the EcoBoost causing issues to the car and my car is not at 120,000 miles yet. After seeing the 2013-2016 models already have a recall for the exact same thing and you're going to say this is not related is beyond ignorant on the company's behalf.

- There is a crack in the engine block; coolant is leaking into cylinder 3. I am having the car taken by carvana on 3/30 and it will no longer be available for inspection, but I have record of the mechanical issues from taking the vehicle into the dealership on 3/18. - My/others safety was not immediately at risk, but I know that my engine could have blown while driving, causing an accident or even an engine fire. - As stated, issue was confirmed by dealer, and I have records of this - N/A - Check engine light appeared on approximately 3/5; was unable to have car inspected right away and continued driving. Started to get intermittent errors stating that the engine was overheating/coolant was low on 3/12. Stopped driving car more than 2 miles at a time after this. Boyfriend correctly diagnosed issue on 3/15 and I had the issue confirmed by dealer on 3/18.

My vehicle has been throwing codes that the shifter cable is misaligned or misadjusted for a long time now. The dash flashes between neutral and drive while im driving. It says shift system fault all the time. I have to shut the car off and turn it back on to get it to work. I stalled out on a hill the other day and was almost rear ended by someone behind me. The steering wheel has physical play. It feels like it wobbles or sways while im driving and it shakes. I just had new tires put on and balanced so it's not that. The manufacturer website is claiming the recall is "complete" in their database, but the safety hazard still exists on the vehicle.

2018 Ford Fusion SE 1.5L EcoBoost, just purchased the car 10 days ago and I already have antifreeze that's mixing with the oil causing the car to overheat and white smoke coming from the back cannot drive the car took it to three mechanics they told me it needs a new turbo and a head gasket which will cost well over $4,000 which I don't have the money that I bought the car with I borrowed from family members so I can go back to work and I don't have money to fix it so at the moment I am unemployed because I have no vehicle to get to work this is a major problem. My father before he passed away had a 2017 Ford Escape with the same engine and he had the same problem he sold it for $1500 lost 14 Grand on it

I am a subsequent owner of this vehicle and it was sold to me with the known issue of coolant intrusion. Not only have I spent over $1000 in repairs. The issue is a known defect with the short block on the engine. While traveling down interstate 275 my car overheated without warning and shut off almost causing a four car collision.

Leading coolant due to coolant infusion in the block of engine.

After I bought from personal owner feb. 3rd 2025 I drove 50 miles and overheated before I made it home . The check engine light came on it showed up as a bank 1 bank 3 misfire also camshaft position sensor so I replaced these things and it still was losing coolant oil is just fine. Every time I would drive it it would still overheat I would keep putting more antifreeze in to make it home. It started to misfire very badly still loosing coolant jerking when I would try to give it gas and some times would hardly move . I changed the thermostat still the same . So then I replaced the catalytic converter still nothing changed . Took it to a shop and he looked all over it couldn't find anywhere that the coolant could have been escaping he did find and replace the vvt solenoid. Worked for a very short period. So as the problems progressed and the car wouldn't even go 3 minutes without overheating and jerking losing almost all of its power my brother put a head tester on it and conducted the test to show it has a bad head so its not able to be driven to be checked by any dealership or anything also isn't under recall . Yes it is a safety hazard when I was able to drive it was losing power I couldn't gain speed even with a full pedal so took the risk of being hit from behind if a car had come up behind me .

Mechanical. Coolant Intrusion on my 2018 Ford Fusion SE 1.5L ecobuster

My car started rumbling and flashing the check engine light. I took it to the mechanic the next day, they tell me to contact Ford because of CSP 21N12 due to my spark plugs having coolant leaking on them and in cylinder, it was misfiring. They tell me the vehicle is unsafe to drive. I call Ford and they say theres nothing they can do. Im screwed out of a car because they closed the CSP's nov 2022 and i just got the car last year pre owned.

Sensor that believe the car to be overheating shut the car down while driving in on the highway.. turning the car off completely or powering it down 99%.

While operating my 2018 Ford Fusion, the vehicle began experiencing internal coolant loss resulting in engine misfires, rough running, and white exhaust smoke. The coolant intrusion caused engine failure and loss of reliability. This condition creates a safety risk, as it can lead to loss of power while driving, hesitation, and the possibility of engine shutdown. The defect occurred without warning and is consistent with widespread reports involving Ford EcoBoost engines. This issue is not related to maintenance or normal wear and tear but is a known design defect acknowledged through service bulletins and consumer litigation. Repair requires full engine replacement.

The contact owns a 2018 Ford Fusion. The contact stated that the center digital screen failed to illuminate, and the screen was black while the vehicle was shifted into gear. No warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the VIN not being under recall. Upon further investigation, the contact related the failure to NHTSA Campaign: 25V695000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.

The steering wheel is coming loose and is making it hard to drive. The car is becoming seriously dangerous. Others are having issues with this. Please let's fix these cars. I have children!

CVT transmission completely failed at 150k miles and is not covered by Ford

My Engine is on my car will not go over 25 miles and if it does it shakes and I place the car in park or shut it off u can hear like water sound coming from the engine were it’s seems as if it was boiling

Rear seatbelt driver side seat belt does not click or buckle at all. Nothing is stuck in it and it has never buckled as long as I’ve had the car

Shift actuator wouldn’t go into gear I was stranded a few times had to be towed twice. I’ve found a plastic bushing that showed a $4.00 part could be responsible. Deadly for us disabled Vietnam veterans . I can’t walk. Maine has 200 vehicles with the same issues nationwide who knows supposedly the actuator will not be made by ford motors until February 2026. I’m 76 years old this is a hazard I can’t afford to buy another car. Please help us. Or get stranded in the middle of nowhere freezing cold Thank you

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering violently, hesitated, and failed to accelerate to approximately 35 MPH. The check engine warning light was flashing. The contact related the failure to the Customer Satisfaction Program: 21N12. The vehicle was towed to the local dealer, where it was diagnosed with coolant intrusion into the cylinders. The dealer informed the contact that the engine small block needed to be replaced, but a full engine replacement was recommended. The vehicle was not repaired. The manufacturer was contacted and filed a complaint. The manufacturer advised the contact that a future report would be issued. The failure mileage was approximately 100,000.

The contact owns a 2018 Ford Fusion. The contact stated that while reversing, the back-over prevention camera displayed a black screen. Several minutes later, the message "Contact the Dealer" was displayed. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the VIN was not under recall. The dealer had not diagnosed or repaired the vehicle. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was running rough, jerking, and shaking. The transmission and coolant temperature warning lights were illuminated. The message "Engine Overheating - Reduced Power" was displayed, and the vehicle went into LIMP Mode. The contact pulled over and had the vehicle towed to the residence. The vehicle was later towed to an independent mechanic, who determined that there was coolant intrusion in the engine, a blown head gasket, and a cracked engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 148,000.

Car started running rough then white smoke was coming out the exhaust. Took it in to have it checked out by Ford and they said it was coolant intrusion into the cylinders. Now they want $9,000 to replace an engine that has less than 60,000 miles. I see online that this is not new and definitely a design flaw with this engine and many others.

What component or system failed or malfunctioned, and is it available for inspection upon request? The APIM (Accessory Protocol Interface Module) appears to have failed. The vehicle's infotainment/play screen is completely blank and unresponsive. This module controls key systems including climate control, navigation, hands-free calling, and the backup camera. The component is available for inspection if needed. How was your safety or the safety of others put at risk? This failure compromises several safety-critical functions. I am unable to adjust climate settings, use GPS navigation, make hands-free emergency calls, or see through the backup camera. These features are essential for safe driving, especially in adverse weather or while reversing. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet confirmed by a dealer, but the issue has been consistent. I have attempted both soft and hard resets, and verified the fuses are good. All symptoms point to an APIM failure. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No formal inspection has been done by the manufacturer, police, or insurance. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or messages. The issue started intermittently about two months ago. Resets worked temporarily, but the screen is now completely unresponsive.

Engine replaced due to flaw in design. I had my 60,000-mile service done and after it was completed, I started having serious issues with my vehicle. Kept getting check engine light cylinder 2 misfire. I took my Fusion back to the dealership, and they advised me that my engine had to be replaced. Apparently when they put my vehicle under pressure during the service it caused the coolant to leak into my engine. I have researched this and found many complaints with the same problem. Unfortunately, the owners of the other Fusions (like me) found out their vehicle was no longer under warranty, and they had to foot the entire bill. Luckly for me, I had purchased the Ford Extended Warranty, and my out-pocket pocket is $100. I was told by the dealership that Ford is aware of this issue but has not issued a recall. My service advisor was absolutely shocked when Ford authorized the necessary repairs in a couple hours berceuse it normally takes a few days to get authorization. I have owned this car since it was new and have always kept up with the required maintenance. They gave me a rental vehicle and said it would be about 7 days before the repairs are completed.

Went to back up to park . The shifter would not properly work kept going back to park .I couldn't get it into neutral to push it. No warnings. Had to 1st pay for towing from where it happened to a parking space. Then called roadside service to take it to Bay Lincoln in Panama Beach.i will send the results from dealership. It could of been real serious and caused a bad accident maybe even death. I know ford had a recall on a earlier model fusion for shifter cable. If it's the same issue I want reimbursement.

Battery Energy Control Module (BECM) malfunction. Causing sluggish response when attempting to accelerate which has nearly caused an accident on multiple occasions. Other vehicles near the date of manufacture of this vehicle are reported having the same symptoms including potential for fire. There is a recall on similar vehicles: Fusion Energi Recall Issued: 2019-2020 - BECM Fire Risk (NHTSA: 23V440, Ford: 23S33) NHTSA Reference: NEF-107DM 23V-440 The date range of vehicles affected most likely needs to be modified to include vehicles manufactured earlier than December 2017. My vehicle, in particular, was manufactured in August 2017 and exhibits the same BECM issue, however, is not currently included in the recall.

The contact owns a 2018 Ford Fusion. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine with white smoke coming from the exhaust system, with the check engine warning light illuminated. Additionally, the message “Service Vehicle Soon” was displayed. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 84,112.

Coolant is leaking into the cylinders and causing overheating and no start.

The contact owns a 2018 Ford Fusion. The contact stated that the vehicle was idling roughly with the check engine warning light illuminated. The vehicle was taken to the dealer, who suggested that the spark plugs be replaced and a tune-up be performed based on the mileage. The dealer performed the spark plug replacement and tune-up, and the check engine warning light was no longer illuminated; however, the vehicle was still idling roughly. The vehicle was returned to the dealer, who diagnosed the vehicle with coolant intrusion into the engine. The contact was informed that the engine had failed and needed to be replaced. The dealer diagnosed the vehicle and determined that the rear brakes and rear brake rotors needed to be replaced due to a brake fluid leak. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer informed the contact that the VIN was not under recall or special programs for the repair. The failure mileage was approximately 73,000.

I would like to respectfully request that my 2018 Ford Fusion, with the 1.5L EcoBoost engine, be considered for inclusion in the customer satisfaction programs related to the engine issues I'm experiencing. Despite my vehicle not being initially listed, the problems I've encountered, including the diagnostic trouble code P0302 and the coolant leak into cylinder #2, suggest that it may be suffering from a similar defect or design flaw that the program aims to address. Given the safety risks associated with the current condition of my vehicle, I believe it would be fair and reasonable to include it in the program and provide the necessary repairs or replacements to ensure the vehicle is safe to operate. I would appreciate your assistance in facilitating this process and exploring options for resolving this issue in a manner consistent with the treatment of similar vehicles.

The contact owns a 2018 Ford Fusion. The contact stated that after the engine was replaced, there was an abnormally loud banging sound coming from the engine compartment. The vehicle was taken back to the local dealer, who diagnosed the vehicle with a cracked engine flex plate. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 59,851.

At approximately 67,180 miles, a Ford dealership performed a multi-point inspection on my 2018 Ford Fusion SE with the 1.5L EcoBoost engine due to a check engine light on. The Ford dealership diagnosed the vehicle with a coolant intrusion into cylinder 2. The Ford dealership recommended the replacement of the short block and gasket kit, with an estimated repair cost of $7,465. This type of issue diagnosed for my vehicle is a known failure issue for 1.5L Ford EcoBoost engines documented in Customer Satisfaction Program 21N12, which covers coolant intrusion and engine damage in this engine type. Despite the Ford dealership diagnosis of my vehicle matching what is described in Customer Satisfaction Program 21N12, I was informed that my vehicle is not eligible. The Coolant intrusion into cylinder 2 is an issue that poses a safety risk due to engine misfires, stalling, overheating, and possible sudden loss of engine power while driving. In my case, my vehicle has become unreliable and unsafe for regular driving. A Ford dealership inspected the vehicle, confirmed and documented the issue, and the repair quote, diagnostic report and diagnostic payment receipt are available upon request. Ford has declined assistance despite the vehicle’s low mileage and clear alignment with known engine defects. I mailed a formal appeal letter to Ford Motor Company and I am filing a complaint with my state attorney general. This widespread issue affects customer safety, and vehicle safety standards and deserves further investigation, as many other Ford owners of vehicles with 1.5L EcoBoost engines have reported similar failures.

Coolant intrusive. New motor needed

The contact owns a 2018 Ford Fusion. The contact stated that while driving out of the driveway at 5 MPH, the engine light illuminated. The contact stated that the vehicle was difficult to start. The contact stated that the failure was like Customer Satisfaction Program: 21N12. The vehicle was taken to the local dealer for an oil change, and unknown engine repairs were completed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was contacted and the referred the contact to the NHTSA Hotline. The manufacturer declined financial assistance, and stated that the issue would be escalated to the negative feedback department. The failure mileage was approximately 69,000.

The car issued no warning, lights or messages prior to the damage. My [XXX] son was driving and the car started shaking which really scared him as he’s a new driver. I would say the safety of him and other drivers on the road were definitely put in danger. The vehicle has been inspected by a Ford dealership. They stated it had a broken flex plate and short block. Broken Flexplate; Diagnostic $210.00 Parts $1,345.86 (Flexplate, transmission fluid pump, filter, one time use parts) Labor $2,600.00 ($200.00 x 13.0hrs) Sales Tax $125.84 Total $4,281.70 Short Block replacement; Diagnostic $145.00 Parts $2,193.64 (Short block engine/kit, spark plugs, one time use parts) Labor $4,480.00 ($200.00 x 22.4hrs) Alignment $159.95 Sales Tax $205.11 Total $7,183.70 Tow Bill $140.00 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Shifter cable bushing degraded and fell off. Causing a condition where the car could not be shifted into or out of gear, and car applied park brake as a safety precaution and could not be disabled until the shifter was manually put back into park by mechanic. This bushing has been under recall for other year fusions but has not been extended to this one. Research on forums shows this is a very common problem. Could be a real safety issue if car cannot be shifted and it needs to be driven away in an emergency. This part should not fail in this short of time, it is made of inferior materials and does not last. No warnings given prior, part fails catastrophically.

My Vehicle was found to have a coolant intrusion. There is a know defect on these vehicles (1.5 / 2L) Ford engine. There was a hairline crack in 2 of the cylinders, which causes coolant to leak thoroughout the engine. My safety was put at risk as this issue causes the vehicles engine to overheat at an unsafe rate. 2 separate dealers found this issue CBA and Autonation Ford. Fidelity Warranty Services inspected the vehicle to see what would be covered. they appeared about 2 weeks prior but would disappear. It finally came back but was extremely repetitive

Engine light came on got it diagnosed said it was misfiring in cylinder 2. spark plugs and coil needed to be changed. Changed all spark plugs and coil and the engine light is still on and saying the same thing. Doesn’t crank right. Coolant going into engine. My vehicle only has 32,000 miles. Seems to be a know problem but ford will not do anything. Saying I need a new motor.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle briefly began to shake violently before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 130,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at various speeds, there was white smoke coming from the rear exhaust. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with coolant intrusion into cylinder #3, low coolant, and an overheated engine. The vehicle was not repaired due to the cost. The contact related the failure to TSB: 19-2208. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 76,000.

Known issue with 2013 Models through 2019, Sunroon leaks under heavy rain even if the Drains are cleaned and cleared. I spoke with Ford and they said it is not their issue since there is no recall. This has been posted under multiple site that there are hundreds of people effected by this.

The contact owns a 2018 Ford Fusion. The contact stated that the check engine warning light was displayed on the instrument panel. The vehicle was taken to an independent mechanic, where a code reader determined that there was a misfire in cylinders #1 and #3. The vehicle was taken to a dealer, where the engine misfires were confirmed, and the engine's long block needed to be replaced. Upon investigation, the contact discovered Technical Service Bulletin: 22-2229; however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 88,300.

Coolant intrusion, coolant and oil is mixing causing my car to run hot. Engine light keeps coming on, repairs to multiple pumps replaced, water pump replaced, spark plugs replaced, radiator replaced, thermostat replaced. Ford dealership tried replacing all the above vehicle is still running hot. Now claiming I need a new engine.

The contact owns a 2018 Ford Fusion. The contact stated that after starting the vehicle, the gear shifter could not immediately be shifted out of park(P). The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was unknown.

My dashboard cover is peeling, it is made from leather, it is interfering with the heads up diplat, automatic lighting system and forward braking safety components, I have brought this to Ford to try to have them repair it dash but I am always told that the piece is considered trim and is not under warranty, I have also checked with Ford Fusion message boards and it seems there is a TSB on the exact 2017 model. Ford has basically told me to have it repaired at a automobile leather restoration company, I have gone to 2 different repair shops and was told it can’t be repaired it has to be replaced. I called Ford Corporation customer service and because they have no outstanding recalls on my vehicle they told me to report this to you

Engine failure due to coolant leaking into cylinders. This is a known issue. Also Ford has issued a bulletin on this. but no recall yet! I still own 10k on my car and now a blown engine.

Leaking coolant

The contact owns a 2018 Ford Fusion. The contact stated that the low coolant warning light had illuminated prematurely. Upon inspecting the vehicle, the contact was unable to find a coolant leak. Additionally, the contact stated that the vehicle overheated while driving, which required the contact to pull over temporarily and to resume driving after the vehicle had cooled down. The vehicle was taken to a certified mechanic, where it was diagnosed that there was coolant intrusion into the engine, which caused the engine to slowly fail. The vehicle was not repaired. The dealer was notified of the failure. The contact related the failure to an unknown recall. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was approximately 150,000.

UNKNOWN

The contact owns a 2018 Ford Fusion. The contact stated that upon starting the vehicle, the vehicle started shuddering. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant leaking into the cylinder. The mechanic informed the contact that the engine needed to be replaced. The contact called the local dealer for parts; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall for the failure. The failure mileage was approximately 91,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle hesitated and stalled. There was no warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 72,000.

Coolant intrusion into engine cylinder #2 causing misfire and low coolant levels and overheating and stalling. See Ford TSB 22-2229

The engine cooling system and engine block failed due to coolant intrusion into the engine cylinders. This issue has been diagnosed by an independent mechanic and is available for inspection upon request. Yes, the problem has been confirmed by an independent service center, which diagnosed coolant intrusion into the engine block, a known issue on this engine. The shop recommended full engine replacement and stated this is a common failure in this vehicle. Not yet by the manufacturer, police, or insurance. The issue has only been inspected by a certified independent mechanic. Yes, a check engine light appeared along with a coolant temperature warning message. The vehicle also began to idle roughly, produce heavy exhaust, and consume coolant. These symptoms began appearing shortly before diagnosis in June 2025. I own a 2018 Ford Fusion with a 2.0L EcoBoost engine. The vehicle recently began experiencing coolant loss, heavy exhaust, and check engine alerts. A certified mechanic confirmed that coolant has intruded into the engine block, causing internal misfires and risk of major engine failure. I was told this is a common and well-documented issue with this engine design, yet there has been no official recall from Ford despite similar problems affecting other models (referenced in Ford TSB 19-2208). The mechanic has recommended a full engine replacement with an estimated cost of $13,000. This is a serious safety concern, as the engine can overheat, stall, or seize while driving.

2018 fusion AWD Titanium, less than 70,000 miles, no warning, no reason. Driving 70mph on interstate when low coolant light comes on, check engine light comes on, car starts losing power and running rough, finally full stall in middle of freeway with catastrophic engine failure due to coolant leak and faulty design. Car was not low on any fluids as they were checked everyday before it was driven. This could have gotten me and my children killed and quite frankly I dont know how it didn't. I bought this car with 44k miles on it. Drove it less than 30k miles and had catastrophic engine failure. This was AFTER I had it in the shop several times for crank shaft position sensor, wouldn't start, and several other problems. The car was taken care of and in immaculate condition. Ford knew these engines would fail prematurely and continued to manufacture them and sell them.

The contact owns a 2018 Ford Fusion. The contact stated while the vehicle was parked, the vehicle shuddered. The contact stated that the check engine warning light was illuminated, and the message "Coolant Overheating" was displayed on the instrument panel. The failure had occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed and determined that there was coolant intrusion into the cylinders, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

Transmission shift linkage bushing failure and torque converter shudder shudder been on going problem for approximately 12months90000

The contact owns a 2018 Ford Fusion. The contact stated that while driving at various speeds, the vehicle shuddered upon depression of the accelerator pedal. The contact stated that while at a complete stop, there was an abnormal popping sound coming from the vehicle while depressing the accelerator pedal. The failure persisted, and the contact stated that the steering wheel was loose while operating the vehicle. The contact stated that the traction control warning light flashed on the instrument panel during one of the failures. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN related to the failure of the vehicle. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 41,000.

Vehicle has a loss of coolant but no visible leaks think may be due to a engine leak.

The contact owns a 2018 Ford Fusion. The contact stated that while driving 5 MPH, the contact heard a sound like running water coming from the engine. The contact stated that the check engine warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to the independent mechanic, where it was diagnosed that there was coolant leaking into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact related to the failure of the Customer Satisfaction Program: 19B37 (Engine - Powertrain Control Module Reprogramming). The contact was transferred to the NHTSA Hotline to report the failure. The approximate failure mileage was 102,000.

The contact owns a 2018 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, there was an abnormal sound coming from the fuel tank. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with a coolant sensor failure. The coolant sensor was replaced; however, the failure persisted. The vehicle was taken to an independent mechanic who replaced the coolant sensor. The contact stated that recently, the failure had recurred. The vehicle was taken to a different independent mechanic, who diagnosed the vehicle and determined that the engine block was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The contact related to the failure to the Customer Satisfaction Program: 21N12; however, the vehicle was not included. The failure mileage was approximately 115,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 45 MPH, the message "Engine Overheating" was displayed on the instrument panel. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that there was internal coolant intrusion into the cylinders, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 86,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine overheated and the check engine warning light illuminated. In addition, the contact noticed white smoke coming from the exhaust, and the engine was running abnormally rough. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #1, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.

A frozen rear-view camera display image while in reverse

My vehicle has had the check engine light come on intermittently. I took a look under the hood to see if I could spot any issues. The only issue seen was the coolant level was low. After refilling the coolant and a short time driving, perhaps 50-60 miles, the light went out. Then the light came back on a couple days later. Without making any changes the light went out a couple days later. It has done this several times and I thought it may be a faulty sensor or something. I have recently taken it to the dealership for a tune-up, emissions test, multipoint inspection and a transmission flush. I informed the service person that the check engine light will come on and go out and the only thing I have done to the vehicle was add coolant. He suggested the complimentary diagnostic to further identify the issue. During the diagnostic process the auto tech discovered that the coolant has been leaking into the number 2 cylinder. This is the reason for both the fluid loss and the check engine light. From my understanding this is a known issue with my vehicles engine type and has been for some time now. The only fix is to replace the engine. My overall issue is that the safety light (CEL) will say that there is an issue and then it goes away signifying the issue is resolved. The potential hazards of this could possibly lead to an individual unknowingly putting themselves and others at risk with an engine that is prepped for failure. An engine that could overheat, catch fire, throw a rod, or simply lose power in a very dangerous location. For example the freeway, a bridge with heavy traffic, or on train tracks…etc. I believe the risk of failure and potential to lose a life should be considered heavily against the cost of a recall. I don’t believe during the buying process it has ever been disclosed that this specific engine is prone to this problem. I know I would not have made my purchase knowing the engine would need to be replaced within the first 10 years of ownership.

At 68,000 miles, the transmission began experiencing symptoms of a failed transmission. I took it to the dealer and they confirmed that there was a CONCERN HARSH SHIFT ON 3RD GEAR AND DIAGNOSE DIRECT DRUM CAUSING CUST CONCERN AND SHUDDER CONCERN TORQUE CONVERTER. This diagnosis caused the vehicle to hard shift everytime i would take off and often time cause a kick on the transmission. Because of this, the rear main seal of the engine also gave out prematurely. While driving on the freeway, the engine began leaking oil suddenly from the rear main seal causing the entire bottom of the engine to get soaked with oil. This also caused the oil to fall in to the brake pads and rotors. While driving on the freeway, i lost braking power and could not stop safely. I had to pull to the shoulder and attempt to stop the vehicle. Fortunatelly, there were no cars on the soulder and was able to stop the vehicle. This is where i discovered the vehicle full of oil in the bottom of the vehicle along with the brake pads and rotors. The vehicle was towed to the house about 130 miles. Once discovered, it was taken to Sunrise Ford where they discovered all of the issues. The service tech told me that it is a common problem for those transmissions to fail prematurely and cause other problems. This is a safety issue because after 7 years of the vehicle being on the road with under 100k miles, it is posing a safety hazard not only for the customers but also the public. Please investigate the transmission issue that is leading to other safety issues. This is the 6F35 transmission that is installed on these vehicles. These transmissions are famous for failing prematurely. This was one of those cases. No check engine light comes on to indicate that there is trouble with the transmission. This problem is putting others and oneself at risk because it lead to other failed components. The problem first appeared at 55k miles and around january 2023.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the message “Low Engine Oil Pressure” was displayed. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not covered. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.

Accident caused by brakes slipping and failing to stop even when pushed all the way down to the floor. Air bags failed to deploy. Resulting in a total loss estimate after accident.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The contact stated that the message that the engine was overheating was illuminated. The vehicle was restarted after the contact added coolant to the reservoir. The contact stated that after adding coolant to the reservoir, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant had leaked into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired, and the contact was referred to the dealer for further assistance. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 155,000.

I was driving as normal I went to make a turn and out of nowhere my car would not turn and almost got smashed on the side of the car would not have swerved out of the way. There was no warning signs lights symptoms or anything one minute it was normal the next was what could have been a deadly situation. After getting a mechanic to diagnose it after removing the steering wheel, because initially was thought the steering column went out or broke, it was found out to be the middle of the steering wheel where it connects to the column that is suppose to be the shape of an Alan wrench was almost completely worn down to almost a flat circle. I cannot stress enough how scary and deadly this could have been to me and other motorist. This was verified by mechanics this is not normal wear and tear this has to be a defect.

Unknown. Car will not start.

Unknown. Car will not start, dashboard says overheating, white smoke was coming out of muffler but stopped and etc.

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine experienced coolant intrusion, which is a known defect in certain Ford EcoBoost engines. My independent mechanic diagnosed the issue after I noticed significant engine performance problems. The affected components, including the engine block and cooling system, are available for inspection upon request. How was your safety or the safety of others put at risk? Coolant intrusion can lead to engine overheating, misfires, and in severe cases, engine fires. This significantly increased the risk to my safety and that of others on the road. Had I not addressed the issue promptly, a fire could have occurred while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem was confirmed by an independent, certified mechanic—not by a Ford dealership. The dealer failed to properly diagnose or even acknowledge the problem, which appears to be common based on other consumer complaints. Ford did not identify what was truly going on with the vehicle, despite clear symptoms. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Ford has not inspected the vehicle. The manufacturer was notified, but they declined to take responsibility or offer a solution. There was no inspection by police or insurance representatives, as the issue was caught before a fire or accident occurred. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The engine began running rough and hesitating under acceleration. I also noticed excessive white smoke from the exhaust, and the check engine light came on intermittently. These symptoms began appearing several weeks before the full diagnosis, and Ford service failed to address them accurately during prior visits

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The check coolant and engine warning lights were illuminated. The vehicle was inspected by a local independent mechanic who diagnosed a misfire coming from the engine. The vehicle was not repaired. The vehicle was later towed to a local dealer, where it was diagnosed with a coolant intrusion in cylinders #1 and #2. The vehicle was not repaired. Upon further investigation, the contact related the failure to Customer Satisfaction Program: 21N12, 22-2134, and 19b37; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,207.

The engine is losing coolant on a daily basis; I keep gallons of it my car to keep it from running out. The safety risk is the vehicle hoses burst while driving in rush hour traffic and causing a worse delay and maybe injury to myself and passengers. I had the vehicle checked by an independent service station and they recommend a head gasket replacement or engine replacement, and the dealer just brushed me off with the head gasket may need replacing but it is not a recall item. It has not been inspected by any other agency. The check engine light is an on and off again problem -- and that's when the coolant is low the light comes on and when I refill it, it goes off. The vehicle coolant system is losing coolant every two days -- as of this date 4/28/2025, smoke comes from the oil filler cap area but none from the tailpipe. This is a frustrating situation and lawsuit waiting to happen situation that could easily be avoided -- They know it's a problem and want the consumer to reveal this frustrating and potential mega colossal problem to grow out of control.

The check engine light came on and something about the cooling system. I can’t totally remember. The Service desk confirmed the eco boost engine has known issues of the cooling system which may cause the engine to go bad. Reported I needed a new engine and transmission. Then after they had started that job and after I put $1,500 down they called me back and said the radiator has issues from it all and needed changed as well. I asked him if all fords only lasted approximately a 100,000 miles or just this one and he responded that it is a known issue by ford and happens with this engine. It cost me approximately $15,000 out of pocket to get the car fixed. Within a week there were more “issues” with the engine and I am now being charged over $300.00 to fix this part that they didn’t change even though they put in a new engine.

Driver was driving at 55 miles per hour engine light illuminated. Car began to sputter and not drive. Ford Dealership mechanic,” DRIVEABILITY CONCERN, CUSTOMER STATES VEHICLE WILL NOT GO OVER 40 MPH AND HAS A MISFIRE PLEASE CHECK AND ADVISE. verfied engine is misfiring, hooked up scan tool and ran dets and found p0302 and p0316, #2 cylinder misfire and misfire and the first 1000 rev, ran a relitive compression test and found cylinder #2 is 25% diference than the other cylinders. pulled spark plug and put a boar scope in the cylinder and found a exhaust valve is missing a piece of the valve and the engine has ate the valve. recommend a ford long block” Owner was quoted $8553.37 for a used engine. Happened at 95,405 car is not drivable and unfixed. When owner asked what was the main cause the answers was “these cars just have bad engines”

The contact owns a 2018 Ford Fusion. The contact stated while driving at 35 MPH, the check engine light illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that there was a coolant intrusion into the engine and the long block needed to be replaced.The local dealer was contacted, who confirmed that there was no recall on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 95,308.

We have a 2018 Ford Fusion EcoBoost. The engine started to run hot, we made an appointment to bring to dealer. Morning of the appointment car would not start. We had it towed to dealer. After several hours at the dealership they called to tell us the engine needed to be replaced, quote was $14,000. The issue they explained was coolant in the engine that corroded the engine and all parts. Not salveable, needed to be replaced. We have excellent service records on our car, always keep up with routine maintenance and have owned at least 10 Fords various makes and models. Never had an issue.

Engine throws misfire code on cylinder accompanied by loss of coolant with no visible leaks. Coolant intrusion into the cylinder has begun due to Ford’s engine block design flaw.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed and determined that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

While maneuvering in parking lot car would not shift from Reverse to Drive after backing out of parking place, error on dash stated shift module failure. Tow truck driver manually engaged shifter to drive, too car to Freeman Ford. Upon inspection shifter grommet at transmission had worn not allowing car to change gears, $4 in parts, $300 in labor to fix. Fortunately the car was just blocking a post office parking lot, if this had been a maneuver in an intersection it could have caused an accident. There was no indication this failure was going to occur.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at various speeds, a warning light indicating that the engine was overheating was illuminated. The contact added coolant to the vehicle; however, the failure persisted. The contact stated that the vehicle was experiencing an excessive coolant consumption. The vehicle was taken to Advance Auto, where it was diagnosed with a misfire in cylinder #3. The vehicle was taken to the dealer and was diagnosed with coolant intrusion in cylinder #3. The dealer determined that the short block needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 91,000.

The contact owns a 2018 Ford Fusion. The contact stated that after his girlfriend was occupied and parked in the residence, while attempting to reverse the vehicle the gear shifted independently into park. The contact mention he lifted the front end of the vehicle, and he noticed the shifter cable detached from the transmission shifting arm. The contact was able to attach the shifter cable on the transmission shifting arm but also noticed the shifter cable bushing has detached from the transmission as well. The vehicle was not taken to be diagnosed. The vehicle was not repaired however the contact mention the vehicle will be getting repaired on March 29th. The contact related the failure to the NHTSA Campaign Number: 22V413000(POWER TRAIN). The insurance company had not been contacted yet. The manufacturer was made aware of the failure they informed the contact that NHTSA calls the manufacture to have recalls on their VIN. The contact was referred to NHTSA to file a complaint on the failure. The failure mileage was 102.000.

Car will crank, but will not move into gear. Getting an service message "Shift System Fault". Some days it will move and other days (like today) it will not. I believe the 2018 fusion (my car) was missed from the list of recalls for this service message. I contacted a Ford dealer near me. Either they don't have a transmission tech or it will take days before my car can be looked at.

My car had a bad shifting linkage which I paid for out of pocket. My 2.0 Ecoboost engine is leaking coolant into my oil and makes a very loud concerning ticking noise, along with reduced engine power and sporadic/random loss of brakes. There has been recalls for these issues on most other Ford Fusion models and this one NEEDS TO BE RECALLED. My engine is going to blow any day now and I will be stuck paying for the rest of my car loan for a vehicle I cannot drive. All of the Ecoboost engines should be recalled for poor design.

The contact owned a 2018 Ford Fusion. The contact stated that while driving at 65 MPH, the front driver side seat belt did not buckle appropriately, another vehicle driving at an unknown speed moved to the left lane, then the other vehicle changed lanes again moving in front of the contact, and the other vehicle abruptly depressed on the brakes causing the contact to rear end him. The vehicle came to a stop and merged into the shoulder. The vehicle was damaged on the front driver's and passenger's side. There were no warning lights illuminated. The driver’s and passenger’s side air bags did deploy however the seat belt did not retract the contact, causing the contact to be injured. There was no property damage. A police report was filed. The contact sustained a concussion and his eyes swelled shut. It was unknown if the other driver in the other vehicle sustained any injuries. The insurance company towed the vehicle to an impound lot and then towed it to Copart. The vehicle was deemed a total loss by the insurance company. The manufacturer was not notified of the failure. The dealer was not made aware of the failure. The failure mileage was 89,000.

While driving about 60 miles per hour the vehicle started to buck and loose speed. The check engine light came on and I pulled over. The vehicle was taken to the dealership where I was told that I have a coolant leak. The leak caused a break in cylinder 2 and the engine would have to be replaced.

Was driving and car started overheating. Looking at coolant levels, they were low. Refilled coolant and car started fine. Next day driving the vehicle, the engine shut down completely. Took the vehicle to Parks Ford dealership in Hendersonville NC to find the problem. I received a call from a service representative and he said there is a coolant intrusion into the cylinder or cylinders and the engine needs to be replaced. I asked to check for recalls and he stated none were found. I did my own research and found many vehicles with the 1.5 liter Ecoboost engine have had this issue and have had a recall in the past. I. Short, Ford has said they will not have my vehicle fixed due to the fact the 3 year warranty has expired and or 85,000 miles have been passed. I have financed this vehicle starting [XXX]. As of now my vehicle has almost 110,000 miles. Doing more research into this Ford has offered a fix for this. A new midi small block replacement and head gasket replacement. Doing more research into this, I have found the vehicle engine could possibly catch on fire if the coolant intrusion is not corrected. The Ford dealership quoted me $9,000 without tax to replace the engine. This just isn't doable. How can this not be a safety issue if the vehicle can and will shut off while driving and potentially catch on fire? Ford should replace the flawed engine design that they have been very well aware of. I am still making payments on this vehicle to own and I cannot risk driving it because it is used to transport my children and my wife, not with the safety factors involved. Help to have the manufacturer flawed design fixed to the updated design, that has no issues of the same, would help blue collard individuals a tremendous amount. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Fusion. The contact stated that while starting the vehicle, the check engine warning light illuminated, and the "WRENCH" symbol was displayed. The contact was unable to shift the transmission into drive(D). The contact had to wait for approximately 15 to 20 minutes before attempting to restart the vehicle before shifting into drive(D). The contact stated that the failure recurred, and the vehicle was towed to the dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 95,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted and informed the contact that the failure was a known issue and that the engine needed to be replaced; however, there was no recall on the VIN for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

At 135,815 miles, my 2018 Ford Fusion SE experienced a sudden transmission failure while driving, with no prior warning signs. The vehicle was towed to Certified Transmission, where technicians confirmed: Transmission fluid level was correct but black/degraded. Multiple failure codes were present. Transmission pump whined and stopped functioning. Diagnosis: Internal transmission failure (6/17/2024). The shop stated this issue is common in these transmissions. The entire transmission had to be replaced. At 141,164 miles, just 5,349 miles later, the engine shut off on the highway while driving, again with no warning lights. After pulling onto the shoulder, it restarted after 10 minutes but was smoking heavily. Coolant was critically low in the reserve tank. Diagnosis: Cracked cylinder head due to coolant intrusion, a known defect in 1.5L EcoBoost engines. I contacted Ford Customer Care about CSP 21N12, but they refused assistance since my vehicle exceeds 84,000 miles, despite this well-documented defect. Safety Concerns: Unexpected transmission & engine failure while driving creates a serious risk. Engine shutoff on the highway could have led to an accident. Coolant intrusion in 1.5L EcoBoost engines is a known issue, yet Ford has failed to notify all owners. This issue affects many owners and creates major safety risks. I urge the NHTSA to investigate and consider a mandatory recall to prevent further incidents.

No power stearing, Steering Gearbox malfunction. Power steering going out while driving is a major safety issue. Yes dealership confirmed issue and ordered parts for repair Ford dealership inspected issue and said that it needed repaired. Power steering went out while driving almost causing an accident. No warning, lights came on when the power steering went out saying that there was a power steering fault.

Transmission cable shifter bushing was defective and popped off of transmission shifter. This subsequently caused the transmission control module to overwork and fail.

On 4 occasions, the car has shut off while moving and in traffic. A dashboard message appears, saying "full accessory mode". After coming to a stop, the car will immediately restart. My obd reader shows no error codes. The car has 18,000 miles on it and this problem occurs randomly. It happened first when the car was a few weeks old. I took it to dealer and they found no problem. Ot has happened 3 times since then. This problem has been reported at least 15 times on the ford fusion sport forum.

The contact owns a 2018 Ford Fusion. The contact stated while driving 15 MPH, the check engine warning light illuminated, and the vehicle started hesitating. The contact attempted to restart the vehicle and the vehicle failed to respond as needed. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinder #2, and the engine needed to be replaced. The dealer was contacted. The vehicle was not repaired. The contact related the failure to TSB: 20-2100 (Coolant in Cylinders, White Exhaust Smoke, And/or Illuminated MIL); however, the VIN was not included in the service bulletin. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the TSB. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 150,000.

The contact owns a 2018 Ford Fusion. the contact stated that there was excessive movement in the steering when the steering column was making a clicking sound while turning to the left. The contact stated that while turning to the left, the steering wheel was seized, and the contact had to use excessive force to turn the steering wheel to the left. While pulling out of a parking space, the advance track mode and power steering loss messages were displayed on the instrument panel. The vehicle was taken to a certified mechanic who diagnosed that the steering had failed and replaced the lower control arm, tie rod, and rack and pinion on the driver's side of the vehicle; however, the failure persisted. The dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 111,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at 35 MPH, the temperature gauge began to indicate that the vehicle was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 103,500.

The contact owns a 2018 Ford Fusion. The contact stated that the engine was misfiring with white smoke coming from the exhaust pipe. The size of white smoke coming from the exhaust pipe had increased over time. The “WRENCH” warning light remained illuminated. The check engine warning light was illuminated intermittently. The vehicle was hesitating while attempting to start. The vehicle was taken to a certified mechanic who diagnosed that the engine block had coolant intrusion in two cylinders and was causing the misfire. The contact replaced the coils and spark plugs; however, the failure persisted. The contact became aware of NHTSA ID Number: 10213732 (Engine and Engine Cooling) which was linked to the failure. The dealer was contacted and confirmed that the vehicle was not included due to the mileage. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under the NHTSA ID Number. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 119,000.

The contact owns a 2018 Ford Fusion. The contact stated that while at a stoplight, the vehicle hesitated and jerked. The contact depressed the accelerator pedal, but the vehicle hesitated and lost motive power. The service vehicle message was displayed. There was a highlighted rectangle displayed. The vehicle was taken to the local dealer, where it was diagnosed and DTC: P0218/P177S was retrieved, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to another local dealer, Academy Ford Sales (13401 Baltimore Ave, Laurel, MD 20707); where it was diagnosed that the transmission, intermittent clutch, and shaft needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.

The contact owns a 2018 Ford Fusion. The contact stated that while starting the vehicle, the vehicle shuddered with white smoke coming from the exhaust pipe. The check engine warning light was illuminated. The failure had occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and filed a complaint. The vehicle remained at residence unrepaired. The approximate failure mileage was 140,000.

Engine overheated multiple times during high speed/high traffic situations due to a design flaw within the engine. Ford was aware of these issues in this engine for years and still knowingly sold them to American consumers, myself included. This is wrong and erodes the trust myself and others have in the American auto industry.

The contact's son owns a 2018 Ford Fusion. The contact's son stated while driving at an undisclosed speed, the vehicle shuddered and white smoke emitted from the exhaust pipe. The check engine warning light was illuminated. The failure occurred on several different occasions and the coolant level was abnormally low. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving 30 MPH, the vehicle hesitated, and the transmission failed to shift into third gear. The contact stated there was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 74,433.

The car was taken to the repair shop due to reduced speed and shaking. The repair shop mentioned that a bulletin for the car indicated that coolant could leak into the engine. They reported that the coolant had indeed leaked onto the engine, causing the gasket to blow. The dealer was contacted and was informed that it was an extended warranty of up to 84000/ 7 years. so I was referred to NHTSA Case S3H0j5

Shift system fault

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, there was a knocking sound coming from the engine. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 115,000.

During traffic on the highway, my car had a slight rumble to it but no warning lights were on and there were no weird sounds or smells coming from my car. After I cleared the traffic, the rumbling dissipated but as I accelerated my check engine light turned on and began flashing. I immediately exited and pulled over. After popping my hood, it smelled of burnt oil and the entire engine bay looked like it had been misted with oil. Auto shop scanned the engine light and said I had a cylinder 2 misfire. Another auto shop had said my engine was out of commission and I’d need a new one.

EVAP system leak. Vapor leak causes car to not start after putting gas in the tank. It takes several tries before the car starts up. Engine light stays on which causes car fob not to auto start.

While waiting at a red traffic light in drive and on a slight incline, engine shut off by itself and car started rolling backward with my foot on the brake pedal. The pedal felt harder than normal to push but didn't stop the car. A car stopped behind me was put at risk of impact with the rear of my vehicle. I could see I was getting closer and closer to hitting the other car. As this was happening, i pushed the start button and managed to restart the engine and put it in drive to pull away just before impact. Problem hasn't been reproduced by anyone. Vehicle or components haven't been inspected by anyone. No warning light lamps or other symptoms of the problem prior or during remaining drive home. I don't know if this is related but the car does have a random no start symptom due to a battery discharge condition while parked overnight. This happens very rarely and is not reproducible when the battery is charged. Ford has a TSB ref.17-2192 on this failure that is applicable to my VIN but they will not cover it since my car is out of warranty (Time and 73K miles). The dealer further stated that there is no guarantee that this re-programming of the PCM will fix the problem. The Ford dealer gave me an estimate of $214 for the re-programming of the PCM and it does not include a new battery if it needs it. I have an appointment to get it done on 11/22/24 but I'm reluctant to pay for something that may not fix the parasitic PCM draw on the battery. Any advice would be appreciated. Thank you.

Transmission issues, I had my transmission replaced right out of warranty so Ford assisted 4 grand to assist the repair because the dealership took a mmtj to get my car in, i didn't know it was going to go over the trade in program replacements in miles. The car shifts weird, in drive the vehicle acts as if it was put in neutral randomly and it jerks you hard into gear throwing you and passengers into the back of the seat a,pay got hit two times it also when you start the car, put it in drive it throws it's self back into park then you put it back into drive or reverse and it grooms and goes as if I'm accelerating which i got hit once backing out of a sppt because of this i hagea friend who has the same issues why is theee not a recall on their ford fusions or them getting sued????

The contact owns a 2018 Ford Fusion. The contact stated while driving 40 MPH, the vehicle started shuddering significantly and the engine overheated. The check engine warning light was illuminated. The contact continued driving at 20 MPH. The vehicle was driven to the residence. The vehicle was then taken to the dealer, where it was diagnosed and determined that there was a coolant intrusion in the engine. The dealer determined that the engine needed to be replaced and related the failure to Ford Campaign Number: 21N12 and TSB Number: 22-2134. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 110,000.

On [XXX], My car began attempting to overheat. This caused me to stop, and park the car until it cooled down, multiple times. (Unsafe) All of my fluids have been filled and checked occasionally prior to this. After multiple roadside trips, I presented my car to AutoNation FORD which is located on Philips Highway in Jacksonville, Florida. An inspection was performed on my vehicle over the weekend which proved my car in fact has a coolant intrusion which is the Latest Recall for the Ford Model. The dealership informed me that my car does not qualify under the recall due to the mileage of the vehicle which is currently 130k. This seems so unfair because I did not do anything wrong that led to this. I am unable to drive my car a mile or 2 without it trying to overheat. This is a risk and I do not feel safe operating this vehicle. It was also very displeasing hearing that operating the unsafe vehicle is my only other alternative besides coming out of pocket with 14k. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle experienced rough idling. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the spark plugs were replaced, but the failure persisted. The vehicle was taken back to the dealer, and the contact was informed that the fuel injector in cylinder #3 needed to be replaced. The vehicle was then taken to Terrebonne Ford (339 St Charles St, Houma, LA 70360), where it was determined that there was coolant intrusion into the cylinder block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.

The contact owns a 2018 Ford Fusion. While the contact's daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the check engine warning light and several other unknown warning lights were illuminated. The vehicle was taken to several independent mechanics; however, the vehicle was not diagnosed. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed with a coolant leak in the engine and engine failure. The contact was informed that the engine and the cylinders needed to be replaced. The vehicle was repaired. The contact was informed of an Extended Warranty Program; however, the contact was informed that the mileage had been exceeded by 9,000 miles. The contact was informed that the repair was not covered under the extended warranty. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 93,451.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle was driving rough. In addition, the contact noticed that the engine was consuming an excessive amount of coolant. The failure progressed, and the engine started overheating. The vehicle was towed to the dealer where it was diagnosed with a cracked engine and coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided no assistance. The contact referenced Technical Service Bulletin: 22-2134; however, the contact was informed that the repair was not covered under the program. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 27,800.

The vehicle started jerking violently out of nowhere while being driven only 35 MPH. It immediately became unsafe and unable to be driven without any warning whatsoever. No lights on the dash or anything leading up to this issue. After being diagnosed we were told the transmission needs to be completely replaced. Also after doing some research we have discovered that this is a well known issue with this vehicle that has not been addressed with this year model, but was with previous model years.

The contact owns a 2018 Ford Fusion. The contact stated while driving 45 MPH, the message "Coolant Temperature Overtemperature" was displayed, causing the vehicle to decelerate. The contact stated that another message advising that the engine power was reduced, and to pull to the side of the road was displayed. The contact pulled to the side of the road and checked the coolant level. The contact noticed that the coolant was overheating and leaking. The contact added coolant to the vehicle. The contact stated that the failure recurred intermittently. Additionally, the contact stated that the engine was misfiring on cold starts. A message advising to service the engine soon was displayed. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine, and the dealer determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12 due to the mileage. The failure mileage was approximately 120,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 30 MPH, the "Engine Overheated Idle Engine" message was displayed on the instrumental panel. The check engine warning light was illuminated. The vehicle was taken to a dealer to be diagnosed and it was determined that the engine needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 102,405.

The contact owns a 2018 Ford Fusion. The contact stated that after her son had placed the vehicle into reverse(R), the vehicle failed to respond when shifted into drive(D). The contact stated that the WRENCH (Transmission) warning symbol appeared on the instrument panel. The vehicle was towed to the dealer where a diagnostic test was performed. The contact was informed that the shifter cable bushing and the shifter cable bushing cap needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NTHSA Hotline to report the failure. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 60,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving at various speeds, the vehicle shuddered and white smoke came out of the exhaust pipe; there was an abnormal sound coming from the engine compartment. The "Engine Coolant Overtemperature" message was displayed on the instrument panel and the check engine warning light was illuminated. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that there was a coolant leak intrusion into the cylinder and that the engine needed to be replaced. The dealer made the contact aware of Technical Service Bulletin Number: 19-2346. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that there was no recall associated with the failure; the manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 111,700.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at 45 MPH, the brake pedal was depressed and hesitated to come to a stop. In addition, there was fuel leaking from the rear of the vehicle. The vehicle was inspected by an independent mechanic who confirmed that the brake fluid was leaking from the hose. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 23V162000 (SERVICE BRAKES, HYDRAULIC.)The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Ford Fusion. The contact stated while driving at 35 MPH, the check engine warning light illuminated. The vehicle was able to restart on the third attempt however the failure recurred. The vehicle was driven to the dealer where it was diagnosed that the engine and the cylinder heads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 13,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 122,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle started sputtering. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the engine. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in the engine. The dealer determined that the short block needed to be replaced. The dealer informed the contact that the failure was related to Ford Campaign Number: 21N12; however, the vehicle was not covered due to the mileage. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a notice for Ford Campaign Number: 21N12 was previously sent; however, the contact had not received the notice. The failure mileage was approximately 120,000.

The contact owns a 2018 Ford Fusion. The contact stated while his wife was driving 60 MPH, the wrench symbol became displayed. The power train fault warning light was illuminated. The vehicle started to shake with the check engine warning light illuminated. The power steering was inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 58,000.

The contact owns a 2018 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle took approximately three minutes to start. The vehicle started after several attempts. The contact stated while driving at approximately 35 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the vehicle needed a tune up and an oil change. The vehicle was repaired but the power train warning light illuminated. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.

The contact owns a 2018 Ford Fusion. The contact stated that the transmission independently shifted into the park(P) while driving at speeds of 30 MPH or exceeding the speed. The gear shifter had detached from the vehicle while driving over rough road surfaces. The contact had to manually maneuver the gear shifter to move the gear shifter to the desired position. The wrench symbol was displayed on the instrument panel, indicating that the vehicle needed to be serviced. The vehicle had been taken to a certified mechanic who diagnosed that the gear shifter had a detached that needed to be repaired. The vehicle had been repaired; however, the failure persisted. The dealer had been contacted and confirmed that the VIN was not under recall. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 80,000.

Driving down the interstate and lost power due to rough running engine. I barely made it to the emergency lane before someone hit me. Coolant intrusion in the cylinders cause the engine malfunction. Ford is fully aware of this problem and refuses to help.

The contact owns a 2018 Ford Fusion. The contact stated that the transmission was previously replaced twice. Additionally, the contact stated while driving 65 MPH, the vehicle stalled. The power train warning light was illuminated. The messages "Shift System Fault”, “See Owner’s Manual" and "Take Vehicle to Service Center Immediately" were displayed. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The contact stated that while shifting to drive(D) or to reverse(R), the gear shifter independently shifted back to park(P). The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure milage was approximately 89,000.

The car overheated and threw the code p1299, pulled over and there was no visual coolant leak. Put coolant in it and drove it to the garage a few days later, they told me coolant has leaked into the block and that I will need a whole new cylinder block and head gasket. Looked up recalls for my type of car and it showed 2013-2018 ford fusions have recalls about my problem and showed the symptoms and my car has every symptom of that recall but yet there is no active recall for my car.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle was smoking with the engine overheating. The wrench symbol was displayed and was flashing on and off. The engine warning light was illuminated and flashing on and off. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to the local dealer, where it was diagnosed that the thermostat housing was leaking. The vehicle was not repaired. The manufacturer was contacted, and informed the contact that there was no recall coverage for the failure. The contact was referred to the local dealer for assistance. The failure mileage was approximately 76,422.

Engine has misfire in cylinder one from coolant intrusion. TSB 22-2229. Engine coolant leak can cause many problems for the engine and other components to fail and even break. Dealership confirmed, they’re are other fusion models and same engines with the same problem in the 2.0l. There were no previous lights on the dashboard the car is maintained well.

After reversing out of my driveway I could not get me fusion to go into drive. After getting the car back into my driveway my fusion starting putting the emergency brake on I would take it off and it would automatically put the parking brake back on. After looking at a video of problems with the shifter I popped my hood and found that the shift cable had come off. There is a recall on fusions for this issue but my year is not included.

The contact owns a 2018 Ford Fusion. The contact stated that the vehicle had experienced rough starts and there was a slushing liquid sound coming from inside the dashboard. Additionally, while operating the vehicle the check engine warning light remained illuminated and the vehicle stalled. The vehicle was taken to the local dealer who diagnosed that the engine block was cracked and causing coolant to leak into the engine. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 120,000.

2018 fusion ecoboost with no lights or warnings would not start. Took to ford to repair, took them several weeks and several of the same part to fix crankshaft position sensor. Was given a clean bill of health on car. Everything was I'm good condition they said after I paid the 1500.00$ repair bill. Less than 1 week later the car dies while on highway going 65 mph without warning. No lights, nothing. Just sputtered and died. Done all I could to get out of the way so I would not be hit on highway. Catastrophic engine failure resulting in engine locking up had occurred. This car has been taken care of, less than 75k miles on it and the engine is garbage. I lost my job, almost lost my life, lost my home, over half of my possessions all as a direct result of this faulty car that was designed to fail. Ford knows about this engine problem, they continue to sell these cars and refuse to pay for repairs or recall them.

While driving, the low oil pressure warning light illuminated on the dashboard. Within 5-10 minutes, the vehicle began to lose power and struggled to maintain speed. Over the next 15 minutes, the vehicle's performance continued to deteriorate, eventually shutting down completely. Despite multiple attempts, the vehicle was unable to be restarted, the vehicle has not been inspected and the vehicle never gave any prior warning of potential failure this was the frist and only issue I had with this vehicle I had to have the vehicle towed home due to not starting

The contact owns a 2018 Ford Fusion. The contact stated that while driving 45-50 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the head gasket was blown. The dealer determined that the engine block needed to be replaced. The vehicle was then taken to an independent mechanic, where the engine was replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 97,000.

It was losing calling but no coolant leak, rough idle/driving and blows white smoke out of the exhaust and threw the code p1299 so I took it to a garage and they told me it was the cylinder head gasket but my car has no recalls on it and I looked up my problem and it said 2013-2018 ford fusions with the 1.5l built before June 2019 and mine was built in feb 2018 and I haven’t received any mail about a recall.

The contact owns a 2018 Ford Fusion. The contact stated while driving 25 MPH and depressing the accelerator pedal, the vehicle hesitated to respond, jerked, and experienced hard shifts while responding. The contact stated that the failure had been recurring while driving. The power train warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with internal transmission damage that caused clutch B to fail. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,559.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, there was an engine misfire, and the low coolant level warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into cylinder #2 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under Customer Satisfaction Program: 21N12. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,000.

Coolant leaked into engine cylinder #4, requiring a new engine.

Shift sys fault message appeared on screen. Car will not go out of park. Shifter bushings are no good. Was told if this had happened while driving my car could not be put in park and could result in a crash.

Summary: I purchased a 2018 Ford Fusion from Reliable Chevrolet on [XXX]. After driving the vehicle a little less than 15,174 miles the check engine light came on. The Ford dealership concluded there was a coolant leak into cylinder 2 and suggested a long block replacement. After further investigation it appears this vehicle falls under NHTSA CSP 21N12, 19B37 and TSB 22-2229. The Ford dealership and Ford Motor company refused to assist in providing financial assistance for the needed repairs. We were also not notified by Ford, Reliable Chevrolet, or the extended warranty company (purchased through Reliable Chevrolet (MPP Co)) that this vehicle is subject to multiple NHTSA CSPs or TSBs before the purchase (possible violation of Section 17.46 of TBCC and Section 17.41 of DTPA). Ford Motor Company Customer Ticket - [XXX] Auto Nation Ford (Frisco, TX) Invoice Date July 24, 2024 It is my opinion one or more of the parties mentioned above should be held accountable for the needed repairs as this is a documented defect that should have been disclosed before purchase or at the minimum before out extended warranty expired in March of 2024. Please let me know what other information is needed to help complete this complaint. Best Regards, [XXX] Frisco, Texas [XXX] email - [XXX] mobile - [XXX] Supplement Details: Culpable Parties Manufacture Ford Motor Company 1 American Road, Dearborn, MI 48126 PO Box 6248 Dearborn, MI 48126 Called and opened a case on 08/24/2024 Case [XXX] Seller Reliable Chevrolet 800 North Central Expressway Richardson, Texas 75080 Extended Warranty Company (provided by dealer) MPP Co., Inc P.O. Box 634, Shawnee Mission, KS 66201 Vehicle Information 2018 Ford Fusion VIN- [XXX] Manufacturer: FORD MOTOR COMPANY, MEXICO Series: SE FWDTrim: Gross Vehicle Weight Rating: Class 1: 6,000 lb or less (2,722 kg or less)Drive Type: FWD/Front-Wheel Drive Cylinders: 4Primary Fuel Type: Gasol INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 15 MPH, the vehicle stalled occasionally and returned to normal operation once the contact had turned off and restarted the vehicle. In addition, there was smoke coming from the tailpipes. The check engine warning light was illuminated. The vehicle was drivable and was driven to an independent mechanic where it was diagnosed with a coolant leak, and the mechanic suggested that the vehicle be taken to a Ford dealer. The vehicle was towed to a Ford dealer where it was confirmed that there was a coolant intrusion into the cylinder head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 135,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving 45 MPH, the engine started to overheat, and there was smoke coming from underneath the hood. The message "Vehicle Temperature Overheating" was displayed. The contact pulled over to the side of the road and allowed the vehicle to cool down. The contact was able to continue driving; however, the failure recurred several times while driving. The contact pulled to the side of the road several times until arriving to the residence. The vehicle was taken to the dealer, where it was diagnosed that the PCM had failed. Additionally, the dealer diagnosed there was coolant intrusion in the engine cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 181,000.

The contact owns a 2018 Ford Fusion. The contact stated while operating the vehicle, the message "Turn Engine Off" was displayed, and the engine temperature gauge indicated that the engine had overheated. The vehicle was taken to the local mechanic who diagnosed that the engine had failed due to coolant intrusion into the cylinders. The contact was advised that the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted regarding the failure. The failure mileage was approximately 87,000.

My Vin # is: [XXX] and matches TSB 22-2322 // Customer Satisfaction Program 21N12 by all written criteria. My vehicle is exhibiting the exact symptoms as coolant leaking into cylinder bore (#3 in my situation). When I called my local Ford dealership and Ford Corporate office, they told me that my vehicle doesn't fall under that coverage, but couldn't tell me why. My make/model/year/manufacturer date/location/engine, etc. all match what is written in the TSB/CSP. If Ford states that my vehicle doesn't qualify for this program, I need an exact/specific explanation as to why my vehicle doesn't qualify for this TSB/CSP. Nobody can tell me and I keep getting the run around. This is unethical as everything written matches my vehicle and situation but I am being denied coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I drive a 2018 Ford fusion ecoboost. It started with a misfire on cylinder 4 and in that same week the engine started to over heat. Had the spark plugs replaced. Upon checking and monitoring coolant levels noticed I was losing coolant. Wasn't having any puddles in the driveway and no visible leaks under the hood. After few trips to work and home the engine would overheat and my work is less than 2 miles from my home. Started to quickly get worse, more codes popping up on my fixt obd2 scanner. From po304, PO300, PO303, B124D, PO313, PO316, PO317.

My fusion has been acting up lately. Everytime I turn on the car In the morning it sounds super rough and it shakes more than usual. I have to fill the coolant every once in a while because the car just eats the coolant up. I took it to a ford dealership to make sure there are no leaks but there weren’t. Car seems to have coolant intrusion by the amount of times I need to re fill coolant. I have attached picture of coolant always below minimum line.

I took my vehicle into a Ford dealership due to having a engine code of P0302 for engine misfire 8/3/24.Received a call from the dealership stating that I have coolant intrusion in cylinder 2 and has caused catastrophic engine failure.It has never been stated that there had been 2 previous recalls for this issue at any time while owning this vehicle.I called the Ford dealer that I recently had my oil changed at and asked if there was any notes on any issues or concerns when my oil was changed and was told no but there was a recall on the vehicle for this exact issue but it had expired.The dealership stated a new motor is needed costing $5,600 for a short block or $8,600 for a long block.I called Ford Customer Care and was told that with this being an ongoing issue to report it. I am at a loss after reading how many people have had this issue and Ford knowingly has had 2 recalls on it but people are still having to pay for a new engine because of the mileage on their vehicles at engine failure due to the boring between the cylinders causing the head gasket to fail. My car has a little over 135k miles and the previous recall stopped at 85k miles.I don't have an extended warranty and that would be the only way at this point that Ford would cover the expense.When buying a vehicle from a trusted company and then not being notified of an actual recall by Ford or even from the dealerships when being serviced if you aren't having that specific issue I don't think that is ethical or making sure their customers are safe.It puts not only my family but others at risk that have the same engine which can cause engine fires,failure while driving and money out of pocket that shouldn't have to be paid because of a known issue that currently has a pending class action lawsuit over.Ford needs to stand by their customers and reinstate this recall to include higher mileage cutoffs to make things right for all customers with the same manufacturer defect even if it takes longer to comeup

Originally, the car had Cylinder 2 misfire followed by the engine overheating. No crash, thankfully. have had this car for approximately 2 years, and put less than 30,000 miles on it. I took the car to Kings Ford Services where they discovered the engine block had been miscast resulting in engine coolant to enter cylinders 2 and 4, thus killing the engine. Spoke with Eric Hutton, Service Advisor Kings Ford Inc, (513)-683-0220 ext. 219, who said he has seen this happen multiple times with Ford Fusions and that the 1.5L has been recalled, but not the 2.0L which my car has. Per Kings Ford Repair Receipt: "Inspected the engine base part number to confirm it I'd 206 then with the engine at normal operating temperature, pressurized the cooling system to 20 PSI FOR 5 hours and the pressure dropped more than 4 PSK. Removed the spark plugs, used a borescope and found coolant has entered the cylinders. Removed the engine and replaced the long block assembly using all of the approved Ford gasket removers, parts cleaners, shampoo and metal surface prep wipes to clean all related mating surfaces per the workshop service manual. Also replaced all other related seals, gaskets, and non reusable hardware and reinstalled all components Removed for repairs in the reverse order of removal. Evachated, pulled system into vacuum, and recharged thr air conditioning system to service the engine assembly." I called Beechmont Ford who filed a claim with my warranty, but the warranty refused to aid and gave many excuses that were not true to the problem such as "it was a gasket issue not an engine" despite Mr. Hutton telling them multiple times it was the engine. I found out later their excuses were just that as Ford Inc. said the warranty expired within a year of having the car. They also had heard of this happening before, as well. Ford Inc. who was willing to pay a portion of the bill, $5,000, despite it being a manufacturing issue. Car was fixed and returned to me on 08/01/2024.

While driving car started misfiring like crazy out the blue and losing power leaving me stranded by the road in the heat. Come to find out it has coolant intrusion. I have 2018 ford fusion. Luckily it didn't catch on fire but ford is aware of this problem and continues to do nothing.

The contact owns a 2018 Ford Fusion. The contact stated whenever cold starting the vehicle, the vehicle idled rough. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had leaked into the engine block and the engine needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that the vehicle was no longer under warranty coverage under recall: 21N12 - Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was 101,080.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and jerked, prompting the contact to pull over to the shoulder of the roadway. After pulling over, the contact observed that the vehicle was idling rough and turned off the vehicle. Upon attempting to restart the vehicle, the vehicle initially failed to start and required a jump start. The check engine warning light was illuminated. The vehicle was taken to the dealer, who observed coolant intrusion into cylinder #3, resulting in engine damage. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 102,000.

The contact owns a 2018 Ford Fusion. The contact stated that while the vehicle was parked in the driveway, upon attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that when the vehicle was started and idling, there was white smoke coming from the engine compartment. The contact inspected the vehicle; however, no visible fluid leaks were noticed. The vehicle then stalled, and the check engine warning light illuminated. The vehicle was not repaired or diagnosed by an independent mechanic or local dealer. The contact related the failure to an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. The VIN was not available.

My vehicle has an engine defect from the manufacturer Ford. I was told it is a coolant intrusion from the original design of the head of the vehicle engine. I have had it inspected by Bell ford in AZ however, they will not take responsibility of the defect and saying I am liable for repair. I am confused if it’s a defect in a design from a manufacturer how I am responsible for such said repair the check engine light came on, and I took it in for a diagnosis, no prior issues to the vehicle whatsoever ability wise I’ve contacted customer service and they said there is nothing they can do to contact you guys

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the flex plate. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 22N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 116,000.

Technical Service Bulletin (TSB) 1.5L EcoBoost for Ford Fusion vehicles built on or before June 10, 2019 may indicate low coolant levels, white exhaust smoke, or rough running conditions Myself and a few of my relatives and friends who have the same vehicle have experienced this and yet no recall was issued when I looked it up by vin . I have called the hotline number several times and have got ahold of no one . I have been on the phone up to an hour each time . I would like someone to contact me pertaining to this I have documentation from dealer in regards of issue. I have sent a letter to ford company pertaining to this and also have foster legal assistance to how I can proceed with getting issue fixed .

The contact owns a 2018 Ford Fusion. The contact stated that the check engine warning light illuminated while starting the vehicle, with cloud of white exhaust smoke coming from the tailpipe intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant leaking into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not under recall for the failure. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 73,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was an alarm for the coolant temperature being elevated. The contact pulled over and turned off the air conditioner and the vehicle. The engine cooled off while driving. The vehicle was taken to the local dealer, who informed the contact that coolant was leaking into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but there were no recalls for the failure. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 120,000.

The contact owns a 2018 Ford Fusion. The contact stated that the transmission was previously replaced two years after purchasing the vehicle brand new. Additionally, the contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle jerked and was significantly sluggish while the RPMs were significantly elevated. The contact stated that the failure recurred while driving at various speeds and depressing the accelerator pedal. The power train and check engine warning lights were illuminated. The contact stated that while shifting to reverse(R), a message indicating that the transmission was in reverse(R) was displayed, but the vehicle failed to respond. The contact stated that the failure had been recurring increasingly. The vehicle was taken to the local dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,225.

The contact owns a 2018 Ford Fusion. The contact stated while driving at various speeds, the vehicle hesitated to shift between gear. The contact also stated that the vehicle automatically shifted into neutral and rolled backwards. The vehicle was towed to an independent mechanic who determined that the transmission shift cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 164,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was sputtering, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with engine failure due to coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed the vehicle has experienced the failure listed in Customer Satisfaction Program: 19B37 and 21N12. However, the Customer Satisfaction Programs had expired. The failure mileage was approximately 84,000.

The contact owns a 2018 Ford Fusion. The contact stated while starting the vehicle, the vehicle stalled. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as a failure with the spark plugs. The contact was informed that the spark plugs needed to be replaced. While the mechanic attempted to replace the spark plugs, the contact was informed that the spark plugs fuse had detached and the spark plugs needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 119,107.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact drove the vehicle to a safe location and the vehicle was towed to the dealer where it was diagnosed with engine failure due to a coolant leak. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not eligible to be covered under TSB: 22-2333. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 78,891.

Losing coolant in the engine. No apparent leaks on ground or around engine. Rough running when first started but smoothed out after a few miles. Engine overheats if close watch isn't done on the coolant reservoir. I am worried the engine may catch fire if it gets too hot. Taken to mechanic who could not repair. Codes found P 3002 & P1299.

2018 Ford Fusion 2.0L ecoboost engine coolant intrusion issue at around 76000 miles. Took to dealer today to check for needing constant coolant topoffs and rough idle and check engine light. Dealer diagnosed as coolant intrusion in cylinders and into the engine, asked for full engine replacement (long block) at $7200 + tax bill. I called Ford customer service, they said no recall or customer satisfaction program to get a discount on the repair bill. Very disappointed at Ford quality, a whole engine replacement needed at less than 80k miles on a well maintained car. Requesting NHTSA to force Ford to issue a recall and cover the repairs since its a wide spread issue.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a failed EVAP purge system. The contact was informed that the EVAP purge system needed to be replaced. The vehicle was not repaired, and the failure reoccurred. The contact stated that the fuel tank made a vibrating sound before the vehicle stalled. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart immediately. The contact stated that the vehicle restarted after several attempts. The dealer was contacted and made aware of the failure and a service appointment was scheduled. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 79,000.

The contact's wife owns a 2018 Ford Fusion. The contact stated that upon starting the vehicle; there was heavy white smoke coming from the exhaust pipe. The contact then stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal with the coolant and check engine warning lights illuminated. The vehicle was initially taken to an independent mechanic where a diagnostic test showed that there was coolant intrusion into one of the cylinders. The dealer was notified of the failure and the contact was informed that the vehicle was not included in a recall. The manufacturer was also notified of the failure and the contact provided the same information. The manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 90,000.

The contact owns a 2018 Ford Fusion. The contact stated that upon starting the vehicle, the vehicle briefly vibrated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined there was a misfire in cylinder #2, requiring the spark plug to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer, who determined that coolant intrusion had damaged the engine block, requiring the engine to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 102,000.

The contact owns a 2018 Ford Fusion. The contact stated that while operating the vehicle, The check engine warning light illuminated off and on and the vehicle was driving rough. Upon inspection, the contact discovered that the engine coolant level was very low. The vehicle was taken to the local dealer who diagnosed a cylinder misfire caused by coolant intrusion in cylinder #2. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle did not qualify for the Extended Warranty coverage for the failure. The failure mileage was 50,000.

Went to store and placed vehicle in park Whe returned vehicle would not shift into gear Shift fault warning on dash see owners manual Had to have vehicle towed to dealer for repairs Informed bushing had failed

The contact owns a 2018 Ford Fusion. The contact stated that while driving at approximately 55 MPH, the check engine warning light illuminated. The vehicle was taken to a local dealer who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 130,000.

The flex plate is cracked at 87,000 miles and causing the vehicle to make a loud rattling noise near the bottom of the engine toward the back of the transmission. While driving the vehicle it drags while accelerating on turns and gives a hard shift in gears from park. The vehicle was inspected by Aamco transmission and several Ford dealers where i was told that this seems to be a common issue with the ford fusions according to several ford dealers but the ford manufacturer is refusing to place a recall for this matter. There is no warning indicating the issue is near or has occurred until the flex plate has already caused damage.

Coolent intrusion cylinder 2 103000 miles car is undrivable sucking coolant in to cylinder within 30 minutes to an hour. paid 23,000 for a car I cannot drive. 2018 ford fusion out of warranty now for will not help or replace since no recall was placed on this vehicle. Something needs to be done there are so many others and car isn't even 7 years old.

The contact owns a 2018 Ford Fusion. The contact stated that while driving or while stopped at a traffic light, the vehicle stalled. The vehicle was sputtering while driving at various speeds. The check engine warning light was illuminated. The contact stated that after refueling, the vehicle failed to restart. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the canister purge valve. The vehicle was taken to the local dealer, where it was diagnosed that the canister purge valve was stuck. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 113,000.

2018 ford fusion 1.5 L coolant intrusion at 65,000 miles. Ford refuses to help us in this matter. Our vehicle was not placed under their recall list which was for 2013-2019 escapes and fusion 1.5 L ecoboost motors for design flaw causing coolant intrusion. Our car has that EXACT motor and exact problem. It has a cylinder 3 coolant intrusion.

Upon shifting the gear to put the vehicle in park, the shifter automatically put itself in neutral and the parking brake enabled. A warning came on the dash, saying SHIFT SYS FAULT Service Required. A wrench light was illuminated as well. The bushing securing the shifting cable was gone, as if it crumbled to pieces. I have replaced this bushing a few times within the last year.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the spark plugs. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who determined that coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19B37. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 76,000.

The contact owns a 2018 Ford Fusion. The contact stated the vehicle was low on coolant and failed to start. The vehicle was taken to a local independent mechanic where it was diagnosed that there was coolant intrusion into the engine. The contact stated that there was an increase of white smoke coming from the exhaust. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the contact noticed white smoke coming from the tailpipe. Additionally, the check engine warning light was illuminated. The contact drove the vehicle to a safe location and parked the vehicle. The contact checked the oil level and confirmed that the oil level was adequate. The vehicle was taken to the dealer where it was diagnosed with a coolant leak into cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall; however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 131,768.

The contact owns a 2018 Ford Fusion. The contact stated while driving 30 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted; however, the failure persisted. The contacted stated that the failure persisted, and the vehicle would not restart. The vehicle was taken to an independent mechanic where it was diagnosed as a malfunction with the gas cap. The contact was informed that the gas cap needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,000.

Vehicle throws a system shift error when shifting vehicle. Due to loose transmission shift cable. Missing retention clip. Reported error on previous Ford fusion models. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2018 ford fusion is suffering an engine intrusion problem as a result of horrible engine design. Ford did NOT disclose or announce this very well known problem. My engine has overheated multiple times caused me to pull over on the HIGHWAY in fast moving traffic. Not only is the overheating a danger to my safety but so is sitting in a sedan on the side of the highway with tractor trailers passing me at speeds of 70mph.

The contact owns a 2018 Ford Fusion. The contact stated while driving 65 MPH, the temperature gauge displayed that the engine was overheating. The transmission warning light was intermittently illuminated. The contact pulled over to the side of the road, and the vehicle was towed to the dealer, who related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion) associated with the VIN; however, the mileage exceeded the warranty coverage. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 89,000.

The contact owns a 2018 Ford Fusion. The contact stated that while her son was driving 70 MPH, the check engine warning light illuminated. The vehicle began to run rough, and the driver veered to the side of the road. The vehicle was towed to the local Nissan dealer, where it was diagnosed that there was no coolant in cylinder #2, and the head gasket was blown. The driver was referred to the local Ford dealer. The driver called the local dealer and was informed that there was no recall or Customer Satisfaction Program coverage for the repair. The vehicle was shipped back to the contact's residence. The vehicle was towed to the local dealer where it was diagnosed that an engine replacement was needed. The vehicle was not repaired. The contact stated that the manufacturer had been contacted and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 94,444.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was shaking abnormally. The contact stated there was white and black smoke coming from the tailgate and the hood area. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the temperature gauge indicated that the engine was overheating. The vehicle was driven to the shoulder of the roadway. The vehicle was towed to the residence. The contact stated that a family friend who is an independent mechanic diagnosed the vehicle with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure and the contact was informed that the repair would not be covered under an extended warranty. The contact was also informed that there were no available recalls associated with the VIN. The failure mileage was approximately 88,000.

When driving our 2018 Ford Fusion on vacation my wife and I were 10 hours away from home when the motor began to fail. The check engine came in and began flashing, while driving at 75 mph on [XXX] near Tifton Georgia our engine lost all power and the car began smoking profusely. The car developed a very serious misfire and was struggling to stay running. My wife was driving and had to cross 4 lanes of traffic in a vehicle lacking power and profusely smoking from under the hood reducing visibility. Two service centers have now diagnosed the car with a bad head gasket and block and informed us that the engine will need to be replaced. Ford has now informed us that our vehicle qualified for the [XXX] customer satisfaction campaign but we were never notified and now they are refusing to cover the engine due to us being 10,000 miles over their qualifications. The vehicle had issues previously with engine oil level raising as driving. When questioning the dealership they told us it was normal and there was no coolant or fuel in the oil. We have now found records that the dealership reprogrammed the power train control module according to their [XXX] campaign and cleared codes related to these coolant intrusion issues. This issue was caught and we were blatantly lied to about the coolant going into our oil. Because of this and Ford’s failure to notify us my wife and I were put into a dangerous situation traveling at a high rate of speed in a vehicle that lost majority of its power suddenly with no warning. We then put ourselves and other motorists around us at risk by having to cross 4 lanes of traffic in a cloud of white smoke in order to get ourselves to a safe place to stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car has stalled out coming up to a stop sign. It makes a sound coming from gas tank. I can not turn it off while pumping gas because it will not start after pumping gas. It is the purge value according to my mechanic. I know the recall on this issue is on the focus models but the fusion is basically the same car

My car is over heating, having trouble starting, shacking, and blowing white smoke out of the tailpipe. It's saying mis fire so I replaced the spark plus and it's still doing it.

P302 code. P1299. Overheating, coolant in number 2 cylinder. Head gasket failure due to engine block design flaw. Catastrophic engine failure Not covered under warranty due to mileage limitations past 84,000 on vehicle and a repair cost beyond retail value of the car.

Failed transmission. Hard shift from 2-3, and 4-5. Also transmission is slipping. Only 40,600 miles on the car. Car is a dealership for evaluation, they recommend replacing the transmission.

I PURCHASED THE CAR [XXX], FEW WEEKS LATER THE CHECK ENGINE LIGHT CAME ON THEN DISAPPEARED, I WAS ALSO EXPERIENCING PROBLEMS WITH THE SEAT COOLING FUNCTION, AS THE TOUCH SCREEN CONTROLS WAS SHOWING THAT THEY WERE BOTH ON AND IT WAS STILL WINTER/RAINY SEASON OUTSIDE. I TOOK THE CAR INNTO FORD DEALER AT SAN BERNARDINO CA, THEY TOLD ME THAT MOST LIKELY IT WAS JUST A DASHBOARD LIGHT MALFUNCTION BECAUSE THE DIAGNOSTICS RESULTS CAME OUT FINE AND AFTER RESEARCHING IN OTHER MANUALS EVEN THOUGH THE SEAT COOLING FUNCTION WAS SWITCHED TO "on", THE CAR DID NOT COME EQUIPPED WITH SEAT COOLING ONLY HEATED SEATS. 3 WEEKS LATER AFTER TAKING MY CAR HOME, THE CHECK ENGINE LIGHT CAME ON AGAIN ON Y DASHBOARD, I BOUGHT AN OBDII DIAGNOSTIC TOOL, THE RESULT CAME BACK WITH 2 DIFFERENT POWERTRAIN CODES THAT WERE STRICTLY MANUFACTURER CODES. 1ST CODE WAS P1450 WHICH IS DEFINED AS UNABLE TO BLEED GAS TANK - EXCESSIVE VACCUM. 2ND CODE WAS P2196 WHICH IS DEFINED BY O2 SENSOR STUCK TRYING TO CORRECT 1ST CODE. THE P2196 EVENTUALLY CLEARED ON ITS OWN BUT THE P1450 BECAME PERMANENT. I HAD A DIAGNOSTIC MECHANIC TAKE A LOOK AT IT AND HE TOLD ME THE SAME THING, EXCEPT THAT THE MAIN CULPRIT IS THE PURGE FLOW VALVE, WHICH IS A RECALL ISSUE ON OTHER FORD FUSIONS. WHEN I PURCHASED THE CAR, I WAS SHOWED THAT THE CAR HAD NO RECALLS BUT THE "MYFORD" APP AND OWNERSHIP DIDNT TRANSFER TO ME RIGHT AWAY UNTIL 30 DAYS AFTER THE PURCHASE, WHICH IS WHEN IT FINALLY LET ME VIEWED THE CARS PRIOR SERVICE / MAINTANANCE HISTORY AND EVEN THOUGH THE CAR SALES LADY SHOWED ME VIN RECORDS WHERE IT SAYS THERE IS NO RECALLS AND IT HAD NO ACCIDENTS, RECORDS THAT SHE SHOWED ME 30 DAYS PRIOR TO ME GAINING ACTUAL OWNERSHIP THRU "MY FORD" WHEN PURCHASING THE VEHICLE. THE "MY FORD" APP STATES THAT IT SEEMS AS IF THE CAR WAS IN AN ACCIDENT IN THE PAST BECAUSE ALMOST $8000 WENT INTO REPAIRS TOWARDS TRANSMISSION AND OTHER MAIN COMPONENTS. CALIFORNIA SMOG CHECK RECORDS SHOW THAT THE CAR HAS ONLY HAD 1 TEST IN CA LAST SEPT 2023. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Fusion. The contact stated while driving 50 MPH after an oil change was performed on the vehicle, the check engine warning light illuminated, and the vehicle lost motive power an hour later. The contact was able to pull to the side of the roadway. The contact was able to restart the vehicle; however, the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion in the engine and the short block needed to be replaced. The dealer determined that the failure was related to Ford Campaign Number: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered due to the mileage. The failure mileage was approximately 100,000.

The engine of my car is subject to a critical design flaw. Coolant intrudes into the cylinders and is consumed at an unusually high rate which may cause severe overheating and can lead to fire. Ford Technical Service bulletin 22-2229 shows that Ford is aware of this significant issue but is leaving customers to discover if their car engine is subject to the flaw. They are leaving the customer to pay for the only viable and very expensive fix, which is complete engine replacement.

The contact owns a 2018 Ford Fusion. The contact stated while his son was driving at approximately 55 MPH, the check engine and low coolant level warning lights illuminated. The contact stated that his son added coolant to the vehicle and was able to drive to the residence The vehicle was diagnosed by an independent mechanic, the next day. The independent mechanic tested the system for coolant leaks; however, no leaks were found. However, the head gasket was removed, and coolant was found in cylinder #3. The vehicle was not repaired. The vehicle was taken to the local Ford dealer for engine replacement. The manufacturer was notified of the failure and a case was opened. The contact stated that the manufacturer offered no assistance. The contact was informed that the case was closed and to call the NHTSA Hotline to file a complaint. The vehicle was at the dealer awaiting the repairs. The failure mileage was approximately 62,000.

Coolant reservoir is empty with no visible leakage and engine is no longer working

The contact owns a 2018 Ford Fusion. The contact stated while driving 25 MPH, the vehicle stalled and lost motive power and failed to restart; however, the contact was able to pull over to the shoulder of the roadway. The vehicle was towed to a local dealer where it was diagnosed that there was coolant intrusion into the engine which caused the engine to become damaged. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 and 19B37, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 101,000.

The contact owns a 2018 Ford Fusion. The contact stated that while checking the coolant level routinely, the contact noticed that the coolant was significantly lower than expected. The contact stated that while the coolant level was low the vehicle was driving rough while driving at various speeds. The vehicle was taken to an independent mechanic where it was diagnosed, and it was determined that coolant was leaking into the engine. The vehicle was not repaired. The contact became aware of Ford Customer Service Satisfaction Program Number: 21N12 (Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion) however, the VIN was not included in the program. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 130,000.

Coolant leak into engine

The contact owns a 2018 Ford Fusion. The contact stated that the check engine warning light was illuminated intermittently. The contact stated that she had replaced the spark plugs herself; however, the failure recurred. Additionally, the contact stated while driving 45 MPH the vehicle decelerated independently, and the vehicle failed to exceed 40 MPH while depressing the accelerator pedal. The contact also stated that while driving from a complete stop, the vehicle jerked and failed to exceed 5 MPH. The contact pulled to the side of the road. The vehicle was towed to the residence. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption, but there were no signs of a coolant leak. The coolant temperature warning light was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to Ford TSB Number: 19-2375. The failure mileage was mileage was approximately 113,000.

Went to got a normal free oil change. They told us they could not do a tire rotation because the lug nuts were swollen. On a 2018 car the cheap 2 piece lug nut swollen so a normal 19mm socket could not fit over to took off the tire. No recall and no free fix at the Anderson SC Ford Dealer.

See attached document for complaint

The contact owns a 2018 Ford Fusion. The contact stated that while driving out of the driveway, the check engine warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 85,000.

I have a 2018 Ford Fusion titanium 2.0. Upon start up thick white smoke was coming from the exhaust. Coolant level in resevoir dropping very low. Added coolant and five minutes of driving my check engine light comes on with code p0301 car ran sluggish and overheating light came on. I immediately pulled over and turned it off. Sure enough very low coolant in resevoir. No signs of leakage outside. I then took the car to a ford dealership for diagnosing. Sure enough I have coolant intrusion on number 1 cylinder. I reached out to FORD manufacturer and they will not assist with repairs/replacing the engine and all components that have been damaged due to the coolant intrustion. It will cost $9742.90 to replace all components and engine. My car only has 118013 miles on it. I am very disappointed with FORD knowing that they are aware of this coolant intrusion problem, yet do not want to fix their flaws. Enclosed is also a photo of the coolant intrusion on cylinder 1.

The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 36 MPH, the vehicle failed to respond while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was driven to a local dealer to be diagnosed. The contact was informed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000.

My car started with the Ck engine light coming on, then white smoke from the exhaust randomly, then my temperature gauge randomly going up then back down, my car then losing coolant but not leaking any coolant under my car when parked. Then it started acting like it was gonna stall while at a stop or in park. I thought at first I got bad gas somewhere. These are all things I’ve never experienced since purchasing my car new in 2018. I took my car this week to the Ford dealership to get a diagnosis. They told me my car had some coolant intrusion that was a defect with my engine. They told me that Ford was replacing the engines but that my car didn’t qualify because it was over the 84,000 miles. I couldn’t believe it. So a vehicle I bought brand new( my first ever brand new vehicle) and I just paid off early in January of 2024 now needs a new engine. To say I was mad and disappointed would be an understatement. I only have my income as my husband passed away 9 years ago. I’m not old enough to collect his pension as I was only [XXX] when he passed. I also took in my 2 nieces 6 years ago when my sister passed away. I can’t believe Ford does not have to repair these vehicles. Why should mileage matter if it’s a defect on their part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Torque converter ar60,000mi and needs whole transmission at 104000 mi

At 100,000 miles the vehicle has experienced coolant intrusion in the engine resulting in the engine being seized. I was told by the Ford service rep that this is a known issue on this vehicle, but there is no type of warranty offered.

Terrible car, after long thinking about it the last accident in this car I think was caused from the transmission literally as soon as I put it in reverse it acted as if I was accelerating and proceeded out of the parking spot a little bit, another scary thing I pulled out of a parking lot and almost got hit because the car acted as if it was in neutral when the car was in drive with on coming traffic!!!!!!!! One time it wouldn't allow me to go into drive it started rolling back wards. Transmission was replaced in 2020 and the car has been parked since late 2022 because of this issue while still peeing $6,000 on a damn car I can't even drive and seeing the same similar issue about this stupid car everywhere is ridiculous and I don't see how there's not a recall on this transmission or buy back issue or something how do you go buy a almost $30,000 car and every 60 thousand miles the transmission goes out if your able to even walk away from an accident to be able to even get the damn thing fixed

So first and foremost, this has been a issue before, first time I had this vehicle serviced because the car was shifting terrible I would be driving and the car would slip out of gear and act as if it's in neutral which does not allow the car to accelerate, which occured driving on the highway and everywhere!!!! Ford helped fix the first transmission and I had to assist on partial amount, Going 65 miles an hour and then have to merge and the car is in drive but did a jerk and it was just cruising and acted as if the car was in neutral and just reving the engine almost got me hit because a car was behind me!!! Like I said Ford assisted with the first one!!!! NOW IT HAS HAPPENED AGAIN!!! I OWE $6,000 ON A CAR I CANT EVEN DRIVE THAT JUST SITS IN MY DAMN DRIVEWAY! IVE ASKED FORD WHAT I SHOULD DO AND NO ONES REACH BACK OTHER THAN GETTING IT LOOKED AT AND NOT ASKING ABOUT ANY HELP AT ALL!!! This time because I've already dealt with this issue once I noticed it started to mess up again I pulled out of a parking lot to a main street, cars were coming but I was clear to go and had plenty of room!! WHY DID THE CAR DO THE SAME THING AND ACT AS IF IT WAS IN NEUTRAL AND THEN DIDNT ACCELERATE to where I had to hurry turn my hazards on and then after I did that the car jerked real hard and like threw me back and it went I tried to drive it a month or so ago to see if it still did it and the car wouldn't go in reverse wouldn't go in drive nothing!!!!!!!!!! SO A BRAND NEW CAR I BROUGHT NOW IS SITTING IN MY DRIVEWAY UNDRIVABLE!!! AND I HAVE NO fix other than paying to have it looked at and fixed my self!!!!! Working at a dealership for five years! A Ford dealership at that, I seen how many damn fusions came in with transmission problems and it's a shame there's no damn recall on these transmission, maybe if the people would of hit my car maybe there would have been but why keep taking the damn chances!!!! I almost got rear ended both times because of this stupid fucking car!!!

Purchased my car on 1/16/21. In mid-2023, I was having issues with hearing water running in my dashboard. During this time no warning messages appeared. Soon after my car started shutting off without notice again with no warning messages. It would shut off while driving or when stopped. Then it also started running hot with warning messages. Due to this, I took my car to a repair shop and was told that turbo boost oil had leaked into my engine. I was told I needed a long-block engine replacement for $12,000. I have never been in an accident that would impact my engine. I kept up on the maintenance of my car. After research, I learned that this is a problem for Ford's turbo boost engine and that Ford was aware of the possible issue.

The contact owns a 2018 Ford Fusion. The contact stated while starting the vehicle and attempting to move the gear shifter, the gear shifter remained stuck in park (P). The contact stated that he disconnected the battery for 10-15 minutes, and the computer was reset. The contact stated that the vehicle then operated as needed. The contact stated that the failure recurred on another occasion, and the vehicle was towed to the dealer, where it was repaired; however, the failure recurred 30 minutes later after parking the vehicle. The vehicle was towed to the dealer, where the vehicle was diagnosed, and it was determined that the gear shift module (GSM) needed to be replaced. The GSM was replaced; however, the failure persisted. The dealer determined that the transmission gear shifter assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

Coolant is leaking into the engine, , Service Advisor (Lapalce Ford) said engine would need to be replaced, Said no warrantly would cost $10,000.00 to replace, Issues began in early 2023 with spark plug miss fire, Had a tune up done, but problem persisted, An engine warning light came on indicating that misfire in one of the coils, Had the spark plug and coil replaced during June of 2023, Problem persisted and warning light came on again, brought to ford to look and as was told that it was coolant leaking into the engine and that it would need to be replaced September of 2023.--I got a second opinion from Roy's Auto Tech in Marrero la and had them replace the engine with a new ford engine. $9720.59. Other than this issue this vehicle is was like new. --It has to be a mechanical defect with the design of the engine, and ford is aware as there have been multiple complaints of the exact same issue long before my problems arose.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into the engine had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 164,000.

Trunk pops open randomly often. It’s popped open while driving and will cause accidents if items fall out, it’s happened multiple times without any possibility of button being hit.

car knob shifts into reverse or drive without being touched when sitting in park at random times, have nearly hit basketball pole due to being unprepared to hit break. The knob makes a robotic type sound, an automated turning type sound & switches without being touched, has happened several times but not every time

The entire computer system does not function. The screen, radio, everything has turned completely off in the middle of driving on the highway. It’s concerning what this will cause at some point. It used to do this intermittently, now it’s completely off and I’ve had it to multiple mechanics who have checked everything thoroughly and cannot find anything wrong. Two mechanics told me in 20-30 years as a mechanic theyve only seen this once or twice but couldn’t be fixed. I owe a ton of money on my car, it my only transportation for myself kids and elderly mother, my daughter is a new driver and having everything electrical shut down while driving is going to cause an accident and panic.

Coolant is leaking into my oil.

I purchased a 2018 Ford Fusions on [XXX]. After two days check engine light came on. The code was showing misfire of 3rd cylinder. I took it to Angela Krause Ford Dealership, in Alpharetta, Ga. The are saying coolant is getting into the cylinders and that the short block needs to be replaced. After doing research, I have found this is a big problem for Ford. A customer Satisfaction Program has been out concerning this issue. ([XXX]). In this program it states the year range, plant manufactured, and mileage that is included in this program. My car is a 2018 Ford Fusion and fits the plant manufactured location and is under mileage threshold. Ford is saying my Vin is not registered for this program. My car is having exact issues and fits the criteria perfectly. I need help to get this covered by Ford. A clear issue, that they have had and recognized. My Car fits the exact profile. Please help get this Vin registered under the program or help get this covered. I believe this could have been an issue before I purchased car. Although Bulletin says coverage is transferred to subsequent owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In November 2023, within 2 weeks of having all my oil/other fluids changed/checked/replenished for normal maintenance, the engine light to my 2018 Ford Fusion Titanium with EcoBoost engine came on suddenly. I let the car cool for several hours, then looked under the hood and could see I still had ample engine coolant. So I called my nearest official Ford Dealership/Service center, and their soonest appointment was a week or so away. The day of, I could not start the car. After dozens of attempts to start the car, it finally did start, but would not accelerate more than 5-10mph, and a warning message: "Reducing power to lower engine temperature" - but this made no sense as the engine had not been running at all for 12+ hours overnight. When I finally got the car towed to the Ford dealership, they took multiple days to diagnose, even though I had scheduled this appointment more than a week prior. Finally the Director of Service at this Ford Dealership texted me: "VERIFIED CONCERN. SCANNED FOR CODES AND FOUND P021D P0303 P0316 P06E9 P1026 P1285 P1299 P164D. LIVE DATA POWER BALANCE SHOWED DEAD MISFIRE ON CYL 3 AND MULTIPLE MISFIRE ON ALL OTHER CYLINDERS. FOUND COOLANT RESERVOIR EMPTY. REMOVED CYL 3 IGNITION COIL AND SPARK PLUG AND FOUND COOLANT INTRUSION IN CYL 3. WILL NEED TO REMOVE AND REPLACE LONG BLOCK ENGINE ASSEMBLY WITH NEW." The quote for this was over $12,000 and non-negotiable. Other texts from Ford's Director of service: "The 1.5 and 2.0 have a bad design... EcoBoost are known to have issues" ... "Even if you took care of the head gasket odds are the engine would still have failed down the road." Ford ADMITTED to me by text to foreknowledge of MAJOR engine design flaws, EXTREME safety concerns, likelihood of engine fires. As has been documented by thousands of other Ford owners, this INACTION by Ford could have cost me, my RideShare passengers, anyone in the car, OUR LIVES. I now have no car, no job, and no way to pay off my auto loan. HELP!

The Accessory power interface module has failed. It receives inputs from a variety of sensors, some hardwired directly to it, while most are sent over the bus communications system from the Powertrain Control Module (PCM). These inputs allow the module to communicate with the steering wheel controls, the radio, navigation system and the consumer's personal cell phone via Bluetooth. When I contacted Ford they said there was nothing they were able to do because there is no active recall for this model/year. I strongly feel as if this is a safety hazard due to not only my steering wheel controls being inoperable, but my cruise control, HVAC system, and navigation system, rear camera system, audio system, Bluetooth, to be faulty and not work. Additionally the on the driver seat the part that the seat belt clicks into broke

My car's transmission had a "system shift error", and now it cannot be shifted into any gear besides park, and is underivable. We were stuck at a gas station and blocking traffic. The problem has not resolved, we have not brought it to a service center but we can. There were no warnings besides when it occurred, we simply could not leave the parking lot and had to be towed. The tow truck driver had to drag the car up. onto the bed because since the shifter would not work or go into neutral, he was forced to tow it in park.

The contact owns a 2018 Ford Fusion. The contact stated while driving 5-10 MPH, the message "Coolant Level Low" was displayed. The contact veered to the side of the roadway and added coolant to the vehicle; however, the same message was displayed the following day while driving. Additionally, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that cylinder #2 was misfiring due to coolant intrusion. The mechanic replaced 1 coil, 1 spark plug, and the coolant reservoir hose; however, the check engine warning light turned off temporarily and the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed that there was a coolant intrusion in cylinder #2, and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure but did not assist. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford TSB: 22-2229. The failure mileage was approximately 94,000.

I went to head on to a light pole and my passenger side airbags did not deploy

At 80,000 miles my car displayed Error codes that read “Cylinder misfire”. After taking it to a mechanic, I replaced spark plugs and ignition coil. After about 1 month I received a message that said “coolant engine overheating”. The message disappeared after 5 seconds. Shortly after, my car’s engine started to fail. The acceleration wasn’t working and I was forced to pull over. After a few minutes I restarted my car and drove home. When I arrived home I noticed that all the coolant in the coolant reservoir was empty. I refilled the coolant to drive my car to a local mechanic. Once I arrived the coolant reservoir was half way empty. There were no external leaks. The mechanic confirmed that the head gasket was ruined because of the overheating due to the coolant leak. He confirmed that that the leak had caused the original “cylinder misfire code” and coolant had leaked into the engine. My safety was put at risk because my car engine could have over heated or started a fire due to the coolant leak. I cannot drive my car anymore due to the coolant leaking into the engine

I went on a road trip to see family which needed 5 hours of travel. After returning and parking the car, I noticed a knocking noise coming from the engine bay when it was started and was idling. After doing what I could to rule out possible problems I concluded the Flexplate might be the culprit due to Recall 22N12 with Ford. A short time later, my car started to stall if I did not keep my RPM's high enough while my vehicle was stopped. After getting an inspection done with a dealership they confirmed that it is the Flexplate. The symptoms gradually got worse which is what ultimately led me to bring it in to a dealership instead of a different shop. The problem is that this repair estimate I got says this repair is going to cost me $3,000. I am arguing that my vehicle should have been on Recall 22N12. After contacting Ford and going back and forth for 2 and a half hours they told me i'm out of luck and that there was nothing they can/will do about this.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at various speeds, the engine was running rough. Additionally, the A/C was making a loud squealing sound while activated. The contact stated that upon inspecting the vehicle, the contact became aware that the coolant level was low. There was no warning light illuminated. The vehicle was taken to the dealer it was purchased from, and the water pump kit timing belt was replaced. The vehicle remained at the dealer. The contact was unable to confirm that the vehicle had been repaired. The contact related the failure to Ford Campaign Number: 21N12; however, the campaign had expired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 101,000.

Block cracked internally inside cylinder number 2 causing a misfire, white smoke on start up, coolant lose, and overheating. Problem is called coolant intrusion. Safety is at risk is the car dies on the interstate. It has a check engine light for misfire on cylinder 2. Ford is aware of this problem but says my vin is not affected by this problem even though I have this problem.

Purchase car in 2019. 4 years later my car is overheating due to a cylinder crack. No recall was found using my vin number but with a cylinder crack and car overheating this is a safety issue.

Vehicle’s engine was misfiring for a while before check engine light came on. Showing cylinder 2 misfiring codes when scanned. The first dealership replaced the spark plugs, didn’t fix the issue. The next dealership said I have coolant intrusion and need to replace engine.

I heard fluid from what seemed like my dashboard and a puff of white smoke, no sensors came on. My Ford fusion continued but ran rough. I was pulling out of a parking lot onto the street and my Ford fusion was nearly t-boned because it would not accelerate. Later that day my overheat sensor came on and my fusion left me stranded on the side of the road in the middle of nowhere with a baby in 100 degree heat. I called a local mechanic, he put water in it and drove it to his shop. After 400 dollars worth of work the problem persistent, he then checked it for the notorious coolant intrusion issue and confirmed a misfire and coolant intrusion in cylinder 2. It's now parked and has not been driven in 3 months.

The contact owns a 2018 Ford Fusion. The contact stated during a routine oil change and tire rotation, the contact was informed that the lug nuts were swollen and needed to be cut off to be removed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 58,000.

Went to have car serviced and was told lug nuts were swollen and it was a Ford defect, but had to pay over $120 to replace lug nuts in order to get my tires rotated.

My cars coolant is leak and I don't know where it goes. It overheats and the coolant continually needs to be added. The coolant cap has cracked twice and its is hard to find a replacement cap and we can't drive the car. I have taken it to two auto repair shops, and they said the issue can NOT be fixed. I am in fear of it overheating all the time. This is causing me fear and I believe it is dangerous and I am stuck paying for a car I can't drive.

I have a 2018 ford fusion 2.0L ecoboost with around 77k miles and started to see coolant loss with no visible signs in engine bay or below.car, rough start with error P0316 and occasional misfire. White smoke comes from exhaust on start sometimes. Also have to fill coolant every other day or so. It looks as coolant intrusion issue very common with these engines.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, and the vehicle briefly shuddered. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the head gasket and turbo charger. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 75,000.

M 19 year old daughter purchased the 2018 Ford Fusion 1.5L FWD certified on May 10th from AutoNation Ford of Orange Park, FL on 5/10/2023. Car broke down on 7/31/23 at 93032 miles and had it towed back to AutoNation. Was told that the flexplate broke and that there was coolant intrusion in one or more cylinders. Had the car repaired using the extended warranty plan that was purchased for the engine repair. Also paid to have the flexplate replaced. Received the car back on 9/22/23 with 93041 miles. On 9/26/23, check engine light at 93173. Code read oxygen sensor and emission purge valve sensor. Did not have repaired right away so that we can save up for the cost since it wasn't covered by the extended warranty plan. The cost was going to be about 700.00. Then the car started to hesitate in traffic while making a loud "farting" noise and eventually breaking down on 11/8/23 . We were able to get it to Garber Ford in Green Cove Springs but was told by the mechanic that the car is to dangerous to drive anymore. After a diagnostic was performed, we were told that not only is the evap purge valve bad, the car now needs a new transmission. The transmission pours out as fast as they can put it in. Due to the broken flexplate being noted during the first repair, its highly likely that the warranty company will cover. Estimated cost is 10k if we approve the breakdown and they deny. If we do not approve the breakdown so that insurance can inspect and just replace the transmission it will be 7-8k.

On 11/17, I received a shift system failure alert. The car would not go into park and I could not start the vehicle. We contacted the dealer to have the car towed. The dealer indicated there was a current recall for the same issue however this car was not included. There is a known issue with other ford fusions. As a result I am having to pay out of pocket for the fix. The recall should be expanded to include 2017-2018

The contact owns a 2018 Ford Fusion. The contact stated that after starting the vehicle, he observed excessive smoke coming from the engine compartment as well as the rear exhaust. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into the engine cylinder that caused damage to the cylinder head. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 89,000.

The contact owns a 2018 Ford Fusion. The contact stated that upon taking the vehicle into the dealer for an oil change, the contact was informed that the engine was empty of coolant. No warning lights were illuminated. The vehicle was taken to the dealer, who determined coolant intrusion had caused damage to the cylinder head, requiring a replacement. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 47,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 40 MPH, the transmission inadvertently shifted into a lower gear. The contact stated that the gear shifter failed to shift. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,000.

The contact's daughter owns a 2018 Ford Fusion. The contact stated that while starting the vehicle, the infotainment system screen was black. Additionally, the contact stated that while reversing, the rearview camera failed to activate, and the screen remained black. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera screen needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 30,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The engine overheating warning light was illuminated. The vehicle was towed to the dealer, who determined coolant intrusion had caused damages to the engine. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.

The contact owns a 2018 Ford Fusion. The contact stated that the vehicle was hesitating while driving uphill. There was no warning light illuminated. The failure persisted and the vehicle entered LIMP Mode and jerked while depressing the accelerator pedal. The contact also stated that the gear shifter dial became firm and made it difficult to shift the vehicle out of park(P). An unknown dealer and the manufacturer were notified of the failure and informed the contact there was no recall associated with the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

I was driving and all of the sudden engine overheated and car could not drive over 10MPH during an extremely bad storm at night on the highway putting me in extreme danger if someone were to have been behind me. There were no engine lights on or warning signs of this happening and just happened out of nowhere car was driving fine before it happened. Issue happened on September 26th, 2023. This is the second engine problem I have had since getting the car in 2021. Last issue was with the top half of the engine CAC/intake manifold and luckily was under warranty or would have been over $6,000. Had vehicle towed to Ford dealership and there verified a check engine light fault. P0303 active in PCM. Upon diagnosing the concern found that the head gasket is leaking into cylinder 2 and 3 due to a failed cylinder block assembly. Need to replace the short block assembly with an updated design. Was quoted $8,700 to fix the issue. I can't afford to pull that kind of money out to fix a car that isn't even 5 years old. Car is no longer under warranty.

The contact owns a 2018 Ford Fusion. The contact stated that the engine was running rough while the vehicle was idling. The contact stated that the check engine warning light illuminated the following day. The contact stated that the failure recurred while the vehicle was idling. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine cylinders, causing the engine to misfire. The dealer related the failure to Ford Campaign Number: 22-2322 and informed the contact that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 69,900.

I bought my 2018 Ford Fusion new and it currently has 35,000 miles on it. It began misfiring about 2 months ago, and then the check engine light came on. After a diagnostic exam, I was told the engine needed to be replaced. Luckily I was still within the warranty extension window for this particular problem, so the engine was replaced. However, I spent the majority of this time without my car. They were able to secure me a loaner car, but only for 3 days out of the total duration of the repair. I was stuck without my car the remainder of the time with very little communication from Ford about what was going on. When I asked if my car was still at risk of the same thing happening again, I was given a very vague answer that was not particularly reassuring.

The contact owns a 2018 Ford Fusion. The contact stated that she initially received a notice in the mail about a Customer Satisfaction Program-19B37. The contact took the vehicle to the dealer and was informed that the program was cleared off the vehicle. The contact then stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the "Service Engine" warning light appeared on the instrument panel. In addition, the vehicle would fail to start upon refueling. The contact used a code reader which determined that the purge valve was defective, and the part was replaced. Once the purge valve was replaced, the vehicle was restarted, and the code reader then showed a misfire in cylinder #2. The contact replaced the spark plugs and engine coils but then noticed moisture in the engine block. The vehicle was taken to the dealer for a diagnostic test where the mechanic confirmed coolant intrusion in the engine block. The contact was informed that the engine needed to be replaced. The dealer reached out to the manufacturer and was informed by text that manufacturer would not assist with the repair of the vehicle. Upon investigation, the contact linked the failure to Customer Satisfaction Program: 19B37. The contact called the manufacturer herself and the manufacturer denied the program. The vehicle was not repaired. The failure mileage was approximately 78,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving 40 MPH, the vehicle suddenly stalled. The message " Shift Sys Fault. Service Required" was displayed. The contact was unable to pull to the side of the road. The contact stated that she turned off and restarted the vehicle, but the vehicle failed to respond as needed. A bystander assisted the contact in manually moving the transmission shifter cable bushing back into position. The contact stated vehicle then responded as needed; however, the failure recurred while driving and hitting a pothole. The transmission shifter cable bushing was manually moved back into position. The vehicle was taken to the dealer, who determined that the failure was related to the transmission shifter cable bushing; however, the vehicle was not diagnosed nor repaired. The contact purchased the part from the dealer, and the vehicle was taken to an independent mechanic, who replaced the part. The mechanic informed the contact that the repair was temporary, and that she would need to take the vehicle to dealer for an adequate repair. The dealer was contacted and stated that the earliest availability was in 3 weeks. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 75,000.

While driving the vehicle a light came on indicating that the "Engine compartment was overheating". The next time driving the vehicle the light was gone away and shortly later the Check Engine light came on. Took to the local dealership and they determined that their were 2 verified misfires and when they pulled the plugs using a scope they found coolant intrusion in one of the cylinders. The recommendation per Ford is to replace the engine assembly.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was shaking, and there was white smoke coming from the exhaust tip. The contact stated that after starting the vehicle the following day, she noticed an abnormal odor. The contact stated that while driving at an undisclosed speed, the temperature gauge relayed that the engine was overheating. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,000. The VIN was unavailable.

Coolant intrusion issue which is known to occur in this specific engine which is shared across many of Ford's automobiles. Customer Satisfaction Program 21N12 and 19B37 My car is just outside of the program guidelines- however it was in the dealership prior to it exceeding the program guidelines and I was never informed of the issue. Vehicle Model Year Assembly Plant Build Dates Escape 2017-2019 Louisville September 17, 2015 through April 8, 2019 Fusion 2017 Flat Rock October 1, 2015 through October 16, 2015 Fusion 2017-2019 Hermosillo October 6, 2015 through June 10, 2019

I WAS DRIVING MY CAR HOME FROM DINNER AND I MADE A LEFT TURN. AS MY STEERING WHEEL WAS RETURNING TO CENTER FROM MAKING THE TURN THE STEERING WHEEL BECAME EXTREMELY LOOSE AND IS STILL LOOSE AT THIS PRESENT TIME

The contact owns a 2018 Ford Fusion. The contact stated that upon starting the vehicle, the shift system fault message was displayed on the instrument panel and the vehicle failed to shift out of park. After several attempts, the contact was able to drive the vehicle to the dealer. The contact was informed that the shifter cable bushing was missing and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 99,000.

The contact owns a 2018 Ford Fusion. The contact stated when the vehicle was started, the contact turned the shifter knob to drive (D) however, the knob would not turn and appeared to be frozen in park (P). The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic who retrieved DTC codes indicating that the transmission needed to be serviced by a dealer. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 148,000.

I've got engine light on then send to Ford dealer. Diagnostic says Purge Valve Replacement, I was told that there was a misfire caused by coolant intrusion cylinder 1. They also told me that this was a KNOWN ISSUE a few years back and it needed a NEW ENGINE to fix the problem. I asked them several questions about why only telling me now since it's an ongoing issue and why is it that no one from Ford dealer all different state that I brought in my car to check safety issues and regular oil changes informed me about this? I just retired and the dealer asked me to pay for the repair of new engine plus labor. I can't afford and it's hard to accept that someone lying to get some money from me. I read an article from your website with the same issue that there is a recall but the dealer told me that this was only a KNOWN problem NOT a recall. Please see the link [XXX] Kindly help me to resolve this issue and help others. Let them send a recall again to every Ford owner/user to avoid accidents that can cause death. This is ongoing and my case with the dealer has still not been given an answer for almost a week tomorrow. I appreciate your help and hoping to hear from you soon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Fusion. The contact stated that the vehicle jerked while starting. The check engine and transmission warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed and related the failure to Technical Service Bulletin: SSM 47849 (Coolant Consumption); however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 104,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving 70 MPH, the message "Coolant Hot" was displayed. The contact pulled over on the side of the road and notice that there was no coolant in the reservoir. The contact added coolant into the reservoir, but the coolant leaked out. The vehicle was towed to the dealer. The dealer diagnosed the vehicle and stated that the engine needed to be replaced and that the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 99,960.

The contact owns a 2018 Ford Fusion. The contact stated that after starting the vehicle, it was discovered that the rotary knob transmission selector had become stuck in park, and the vehicle could not be driven. Additionally, on several occasions after switching the transmission selector knob to park and turning the vehicle off, the selector had erroneously shifted from park and the vehicle could not be immediately restarted. The cause of the failures was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000.

The rotary dial gear shifter has intermitantly malfunctioned for 6 months in two ways. 1) When the rotary dial gear shifter is put into park, very often it won't move out of park. Won't go to D, R, or N.In the beginning I was using the key to the car to stick in a slot in the center counsel and that would pop it out of park. This worked for a few months. Since then I need to hit it firmly with a fist to get it to pop out of park. Sometimes I need to turn the car off and wait 10, 20, 30 minutes before hitting it with a fist will get it out. 2) The second way it malfunctions is that when it is in park sometimes it moves to Drive all on its own. I will exit the car after putting it in park. When I come back it won't start because it is in Drive. I always make certain it is in Park when I exit. These things put me at risk because I live in Minnesota. I have been alone parking lots at negative 20 degrees in the dark and could not drive home. I would spend a long time (hour) turning it off and on, pushing on it etc. before it would move out of Park. A few times someone has had to come get me. Then the the next day take me back and it spontaneously works. This happens in moderate and hot weather too. ALSO Myself and bystanders and other cars are at risk when it keeps moving on it's own from Park to Drive -any bump or push to the car on a hill would send it rolling. I took it to Autonation in White Bear Lake where it was purchased from in 2018. The problem would not occur for them. They quoted $1500 to replace the rotary dial shifter. I have looked into this problem and discovered Ford Recalled a variety of models(vin numbers) for this same problem in 2013 -2016. They have not yet issued a recall for any 2017-2018 models. (vin numbers)I have discovered I am not alone. Other people on forums or videos on the internet with 2017 and 2018 have the same problem. I talked to Ford today and they wouldn't tell me how many complaints they have gotten.

The contact owns a 2018 Ford Fusion. The contact stated while the vehicle was idling, the engine overheated. The temperature gauge increased to HOT. The check engine warning light was illuminated. The high-temperature indicator light was flashing, and the fan was engaged. The vehicle was running rough. There was white smoke coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that there was a crack in the engine block and that cylinder #3 had a misfire. The engine block was replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 188,000.

The contact owns a 2018 Ford Fusion. The contact stated that while the vehicle was idling at a stop light, the vehicle started to shake. The coolant temperature warning light was illuminated. The contact then stated that while operating the air conditioning system, hot air started to blow from the vents. The contact stated that she was concerned for her safety. The vehicle was taken to an independent mechanic where it was diagnosed that coolant had leaked into the cylinders and the cylinder head was cracked; however, the contact then stated that she was informed by the mechanic of corrosion at an unknown location of the vehicle. The contact was unsure of what needed to be repaired. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and provided a case number. The failure mileage was approximately 51,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the message "Coolant System Temperature Above" was displayed, and the vehicle stalled. An unknown dealer was notified of the failure. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed and needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

The contact owns a 2018 Ford Focus. The contact stated that while the vehicle was parked, the contact became aware that the gear shift indicator erroneously showed that the vehicle was in reverse(R). The gear shifter warning light was illuminated. The vehicle was towed back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was unknown.

The contact owns a 2018 Ford Fusion. The contact stated that while reversing at approximately 5 MPH, the transmission unintendedly shifted into park(P). Additionally, the contact stated that he became aware that the shifter cable bushing had detached after not being able to start the vehicle. The shifter cable bushing was attached, and the vehicle was able to be started. The brakes, engine, and battery warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 78,879.

Coolant leak into 4th cylinder head causing rough idle. Repair shop changed plugs and coil, and stated there was coolant in the cylinder. Stayed this is a known issue with Ford Fusion but no recall. My car only has 72000 miles.

While driving on PA Turnpike westbound, in the rain, my windshield wipers suddenly stopped working. THANKFULLY, I was in the far left lane and able to pull off to the shoulder safely. Once rain stopped, I was able to take my car to my mechanic. Stated that my cars windshield wiper motors both failed AND melted, causing them to stop working.

There was a recall on my vehicle but I was never notified. When my car started having problems i was told i needed to purchase a motor. I took my car to the dealership Stivers Ford in Montgomery, Alabama and they performed a diagnostic which showed that there was a coolant leak due and my short block needs to be replaced. They said the recall would not be used because it is passed the date. This is putting the safety of myself and my children at risk. I need assistance with these repairs as I cannot afford an $8,000 repair fee. I called customer relations and was told that they would cover the charges but come to find out a week later after several attempts to reach customer relations, I was told that the agent closed my case. The agent did not call me to say anything. Please help

The contact owns a 2018 Ford Fusion. The contact stated the check engine warning light illuminated and the vehicle hesitated while attempting to accelerate. The vehicle was taken to the dealer to be diagnosed. The contact was informed that coolant was leaking into the engine. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall on the VIN. The approximate failure mileage was 122,000.

My car overheated due to a head gasket leak, which released coolant into the piston cylinders, causing the engine to overheated, resulting in engine block damage. My car almost blow up!!!! This is a lawsuit against fords ecoboost engines. They need to pay for this fully!!

I usually use an automatic starter to start my car so I did not notice when starting the car that it was shaking for a good 30 seconds after starting the engine until one day I got in my car and started it normally the whole car shook for about 30 seconds then stopped and the check engine light came on. I was on my way to dinner driving on the parkway and my engine started to over heat and I could not accelerate. I pulled over and googled what to do when your dashboard says "engine coolant over temperature" , So I rolled down all the windows and blasted the heat. After ten minutes when the engine cooled off I tried to acclerate slowly and the car would not accelerate. I had to leave my car on the side of the road to let it cool down for hours, I went back to get it two hours later. Thankfully driving slowly I made it off the parkway and managed to get the car to a local shop. They informed me that the coolant had leaked into the engine causing the engine to fail and it needed to be replaced. I began looking into it and found that there was a recall on all 2014-2018 ford fusions for that exact issue. I called the dealership, and they of course tried to make it seem like it was my issue and I needed to have it towed over so they can look at it. The dealership has been absolutely no help for a faulty engine, If I didn't do research and look into the current lawsuit against the company they would have made me pay for the brand new engine $7000+. They are fixing the engine for no charge but refuse to give me a loaner car or pay for a rental car which is beyond me. I do not understand why I should come out of pocket for a rental car for two weeks when I pay for my car that I should be driving. Terrible customer service. I hope this helps anyone else having similar issues!

I was not informed of a recall. I started having issues with my engine about 4 months ago, it stopped on me in another city and state Montgomery, Alabama. I currently live in Pensacola, Florida. I have not been able to afford a new engine. I am a single mother on one low-income. I sent my car to a ford dealership and was told that i need a new short block on my engine due to the coolant leak. Well come to find out there was a recall that I was unaware. Now Ford will not cover my repairs at all. They stated the recall was over in November 2022. Now I contacted customer relations on Friday 8/4/2023 and was told they could fix it and I was awaiting a call from the agent that was assigned to my case and never received a call back. I called everyday three times a day for about a week for a supervisor to tell me on Thursday 8/10/2023 that the agent closed my case. I was not notified at all even after being told multiple times that customer relations would cover the repairs. All I am asking is for the car to be fixed. I would like for someone to contact me

The contact owns a 2018 Ford Fusion. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. The contact was able to drive to the residence. The contact connected an OBD reader to the vehicle and retrieved a diagnostic code that indicated that cylinder #2 had misfired. The contact stated that he replaced the spark plugs himself; however, the failure recurred two days later. The contact stated that the vehicle was not drivable. The vehicle was towed to the local dealer, where it was diagnosed that the compression had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 116,295.

The contact owns a 2018 Ford Fusion. The contact stated while reversing, the back-over prevention camera went blank. The contact shifted into the drive and the screen started rebooting independently. The contact stated that after turning off and restarting the vehicle, the instrument panel started flashing with the radio inoperable message displayed. The vehicle was diagnosed, and the contact was informed that the back-over prevention camera was not activated. The contact checked the fuse, and the fuse was properly secured. On another occasion, while the contact was reversing, the back-over prevention camera went blank, causing the contact to nearly strike a pedestrian. The dealer was contacted and made aware of the failure. The contact was informed that there was no recall associated with the failure. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The manufacturer confirmed that there was no recall associated with the failure and the contact provided information on how to reset the software. The contact stated that the software reset failed to fix the issue. The failure mileage was 68,000.

In July 2023 my vehicle started to display a shudder upon start up. The check engine light came on. I took the vehicle to my local mechanic who informed me that there was a cylinder 1 misfire. The spark plugs were replaced. Approximately one week later the engine light came on and I took the car to the local mechanic.. The mechanic said cylinder 1 was again misfiring. The mechanic examined the engine and determined that the newly installed spark plugs were corroded due to engine coolant leaks. I was advised that Ford Motors issued TSB 22-2133 for this problem recommending an engine replacement. I took the car to the local Ford dealership for a diagnosis. The dealership informed me that the engine coolant was empty and that the engine needed to be replaced and cited the TSB. Research showed that Ford Motors has known of this problem affecting the 2.0L EcoBoost engine for many years but has not taken steps to discontinue manufacture of the type of engine affected and continued to use it in other models and year vehicles. The sudden loss of engine coolant and resulting catastrophic engine loss is a serious safety issue where a vehicle, if continued to be driven, could overheat, catch fire or cause a serious accident if occurring on a highway at speed. Ford Motors should issue a recall of this engine and replace them in all affected vehicles. Presently, Ford will only replace the engine if after the problems occur and at the consumer's expense. Ford knowingly manufactured, used, and sold defective engines in many model year vehicles risking customer safety and causing consumers financial hardships to correct the problems with no guarantee that the problems will not reoccur.

The contact owns a 2018 Ford Fusion. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to a certified mechanic who after 3 days diagnosed and determined there was coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact spoke with the dealer and was informed that the failure was a known issue; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 127,000.

The contact’s son owns a 2018 Ford Fusion. The contact stated that while her son was driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle decelerated while the accelerator pedal was depressed. The vehicle was taken to an independent mechanic where it was diagnosed and determined that coolant had leaked into the engine, and the engine needed to be replaced. The vehicle was not repaired. An undisclosed dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. Additionally, the mileage had exceeded any extended warranty coverage. No further assistance was provided. The failure mileage was approximately 129,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving 35 MPH, the engine started to misfire. The contact stated that the check engine warning light was illuminated. The contact turned off and restarted the vehicle and was able to continue driving to her destination. The contact stated on July 28, 2023, while driving 35 MPH and depressing the accelerator pedal, the vehicle failed to exceed 35 MPH. The contact parked the vehicle because the vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 105,669.

my vehicle axel and suspension broke while driving vehicle hit driver side curb while in turning left lane at the intersection during the green light to avoid another vehicle driving unsafe. Hitting a curb should not have cause vehicle axel and suspension to collapse. This could have caused major accident because vehicle behind me could have ran into the rear end of my vehicle while in the turning. Also particles were falling from underneath the vehicle while trying to get vehicle over to the far right lane out of the way of other vehicles.

Bushing that controls the shift gear pops out I am aware that other fords have a recall for this yet this one is absent from your list

The contact owns a 2018 Ford Fusion. The contact stated that while driving uphill at an undisclosed speed, the check engine warning light remained illuminated with the engine temperature gauge showing that the engine was overheating. The vehicle was taken to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 124,000.

I purchased a 2018 Fusion in January with 118k miles. 6 months later the engine light came on sometimes it wouldn’t start. Misfires can cause fires and it was absolutely chugging gas. Took it to ford they diagnosed coolant intrusion and said I need the new updated cylinder block. Wasn’t covered under my extended power train warranty I had with the car and it was almost a $9000 fix. I’ve got a lemon on my credit now and ford needs to recall or compensate to this asap

The contact owns a 2018 Ford Fusion. The contact stated that on several occasions while shifted into gear, the vehicle failed to respond as needed. The contact stated that the parking brake warning light flashed and remained illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact stated that the VIN was not under recall. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 59,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the contact self-inspected the vehicle and noticed that the coolant level was low. The vehicle was taken to the dealer, who informed the contact that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to a second dealer, Southfork Chrysler Dodge Jeep Ram (17725 South Fwy, Manvel, TX 77578); however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 59,860.

Engine stalling while driving and stopped, excessive coolant consumption, hard start, white smoke from exhaust. My vehicle has stalled while driving on the highway at 70mph with my 7 year old child in the car with me, my vehicle has also stalled while sitting at a red light or stop sign, this puts myself, my passengers and other vehicle at risk of an accident. I called the dealership today to inquire about my issues and was told there was a FORD customer satisfaction report that was put out on the issues I was having, I Googled the issue and found the 21N12 or 19B37 which expired in November 20, 2022 or 84, 000 miles. The dealership suggested I reach out to Ford. I did this today (7/5/23) spoke with CSR Jerrica who stated there was nothing they could do. I never received the notice regarding this issue and also was told they use a 3rd party to send those out. My engine light came on over the weekend along with the wrench light. I have mentioned the stalling to the FORD dealer previously who stated there were no lights on and could not get the car to recreate the stalling so nothing was mentioned or done. They are now saying since I have issues this falls under the expired customer satisfaction they issued.

Overheating message displaying. For safety the car has a low power mode and it activates. Let’s vehicle sit for 20 mins. Adding coolant lifted the hood container appeared to be empty. Purchasing the ORANGE! coolant auto zone suggested. Added and started vehicle LOAD noises and car overheated again after 1 min. Paid my extended warranty silverrock for diagnostic so many times because this car have been nothing but issues but this overheating issue and belt situation is on going. The gauge isn’t holding pressure. Takes to shop everytime and maintains maintenance. I can provided all documents from the shop visits. My car is safe according to everyone else but I don’t feel safe I’m paying for a car that barely works. It’s always in the shop. Not fair.

Radiator failure. Causing engine to shut down. Check engine light appears.

The contact owns a 2018 Ford Fusion. The contact stated that while parking, the vehicle failed to shift to the drive position. The contact opened the hood and pushed the cap back on the bushing. While driving, at an undisclosed speed the vehicle stalled. There were no warring lights illuminated. The contact called the local dealer where it was diagnosed transmission bushing cap detached. The vehicle was repaired. The manufacturer was contacted, who provided case CAS-43077151-Q4R8H4. The failure mileage was approximately 117,000.

lug nuts are swollen and lug nut wrench does not fit on lug nuts. Had to get special tool to remove flat tire and replace lug nuts

My engines been leaking radiator fluid and I was told there was a recall on the engine block because of this issue. I went to ford and they said they had a recall on it but they didn’t tell me that it expired. Even after I was scheduled for an appt I had to get a flex location to diagnose it and they said that the recall for it expired and they couldn’t do anything about it. Before I took it to ford I took it to 2 car repair shops and they told me the same thing that it was the engine block.

While navigating a corner, suddenly vehicle became difficult to steer, numerous warnings became came active on dashboard for Steering Assist Failure, AdvanceTrac Failure, Hill Start Assist Failure. A collision into a ditch was narrowly avoided.

The contact owns a 2018 Ford Fusion. The contact stated while driving 25 MPH, the check engine warning light illuminated, and the vehicle started to misfire. The contact was able to drive to his destination. The contact stated he added coolant to the coolant reservoir. The contact took the vehicle to an independent mechanic and was informed that the hub gasket was leaking coolant fluid into the engine, causing the engine to overheat. The vehicle was not repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 126,000.

The contact owns a 2018 Ford Fusion. The contact stated that on several occasions, multiple attempts were needed to shift the gear shifter out of park(P) after starting the vehicle. The wrench warning light was illuminated. The contact stated that the failure persisted, and the vehicle became inoperable. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 122,000.

Misfires, overheating, Coolant leaking into cylinders

I purchased my car in September 2018 and I have brought my car in for many service problems within the first year alone. I now have a broken flywheel or flex plate, and my car is under 5 years old. With the amount of repairs I have done to my car it is as if I bought a used car. I am the first person to drive my car as it was purchased brand new.

The contact owns a 2018 Ford Fusion. The contact stated that after starting the vehicle and driving from a complete stop, the vehicle made abnormal rattling sounds. The contact stated that the failure ceased while driving 40 MPH however, the failure recurred while driving below 40 MPH. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the flywheel was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

Check engine light came on and then the vehicle overheated. The vehicle started to lose power and I had to pull to the side of the road, on a busy highway. I let the car cool down and drove it to a gas station a mile away, it drove incredibly roughing, had a thick, white smoke coming from the tailpipe and coolant was low. It was then towed to a Firestone in the area. They could not diagnose it properly, so I was then towed to the nearest Ford Dealership. Codes P0217, P0302, P0316, P1285 Advised P0302 was a misfire in Cylinder 2, pulled the coil and plug and found coolant in the cylinder. Ford quoted me $10,400 to replace the entire engine assembly with a long block, said there were no recalls for this issue even though it's common and that my car was no longer under warranty.

The contact owns a 2018 Ford Fusion. The contact stated while driving at various speeds, the vehicle failed to accelerate while depressing of the accelerator pedal, with the check engine warning light flashing on the instrument panel. The contact had taken the vehicle to a dealer where he was informed that coolant was leaking into the engine cylinders. The manufacturer was notified of the failure and the contact was given a case number. The manufacturer later was informed that the vehicle would not be covered under warranty or recall. The vehicle was not repaired. The failure mileage was approximately 78,000. The consumer stated the vehicle had a coolant leak in the engine which caused corrosion and other damage to the engine.

2018 FORD FUSION. CONSUMER WRITES IN REGARD TO ENGINE BLOCK ISSUES. UPDATE 07/06/2023- Consumer states: " This is my second letter to the National Highway Traffic Safety Administration (NHTSA) to address the neglect by FMC, its attorneys and dealerships to resolve a defective 1.5L Eco­ boost engine. With recent media addressing the detrimental errors of governing agencies, whistleblowers missing submarine with reports of safety issues, and so much more, I believe you know Ford Motor Company needs to do the right thing and accept their responsibility, address the repair, replacement and financial compensation necessary to the American people. This is not an issue to make more lawyers wealthy, although they need to get paid, it's an issue that can contribute to the healing a nation, one step at a time. Please respond to myself at the above address, and my attorney for resolution." Enclosed: June 09, 2022 - FMC Letter - Customer Satisfaction Program 19837 June 09. 2022 - FMC Letter - Customer Satisfaction Program 21N12 April 17, 2023 - Letter to FMC - with multiple cc May 10, 2023 - State of Michigan. Office of the Attorney General, Consumer Protection Oiv1s1on May 17. 2023 - State of Michigan, Regulatory Monitoring Division May 18, 2023 - State of Michigan, Attorney General, Consumer Protection Case letter May 24.2023 - State of Michigan Office of Investigative Services Case letter

The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 30 MPH, the vehicle started to shudder with a large cloud of bluish smoke coming from the exhaust pipe. The contact stated that the vehicle was also shuddering and idling rough when started. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed, and the mechanic retrieved DTC: P0304 and determined that there had been a misfire in cylinder #4. The dealer recommended that the spark plugs be replaced, and the fuel system cleaned. The vehicle had been repaired. The contact stated that the failure had reoccurred and returned the vehicle to the same dealer who diagnosed and found that coolant had intruded into the engine block and recommended that the engine be replaced. The contact researched online and related the failure to manufacturer Customer Satisfaction Program: 21N12 Coolant Intrusion (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was 100,556. The consumer stated the vehicle is no longer in her possession.

Engine failure as described in TSB 22-2229, confirmed by local Ford dealer (Bill Brown Ford in Livonia, MI). This issue is not a normal wear & tear issue, it is a combination of Design & Manufacturing flaw (known by Ford) however Ford Warranty will not provide me with any financial assistance for the repair. An engine should never have the wall between the piston cavity and cooling cavity break down ever. This issue should be under a recall. This failure could easily have taken place on the interstate at night leading to immediate side of the road situation and very nearly did since we were to take a trip several states away the next day.

Car stopped in the middle of parking lot while i was trying to park in moving traffic. I was almost hit by another car. Transmission gear was stuck, gear didn't shift, gear moved by itself to park. Car wouldnt move. Transmission hesitates and jerks while driving

The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 55 MPH, she observed that a cloud of white smoke was coming from the exhaust pipe. The contact stated that the vehicle lost motive power and stalled; however, the engine started to misfire, and the vehicle was shaking abnormally. The contact stated that a message that the engine was overheating was displayed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into cylinders #1, #2, and #3. The dealer determined that the short block needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer had been informed of the failure. The contact was informed by the manufacturer that the failure was related to Customer Satisfaction Program: 21N12 - Coolant Intrusion (Engine and Engine Cooling) and that the repair had been a one-time free repair. The failure mileage was approximately 137,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving 60 MPH, the powertrain malfunction warning light illuminated. The contact stated that the vehicle started overheating. The contact pulled over and turned off the vehicle. The vehicle was towed back to the residence. The vehicle was then towed to the dealer and the dealer stated that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provide no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 151,981.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that engine coolant had leaked into the cylinder #3, causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was no longer eligible for the Extended Warranty Coverage. The failure mileage was 109,000.

The caps on the lug nuts fall off then the lug wrench does not fit, and the caps twist and now the dealer is charging me add to get then off, and usually I have to pay for some and it just happens again and again.lug nuts are 15.00 each.

Replacing tires for the first time in this vehicle & all lug nuts on each tire is swollen. Reached out to Ford & they advised to file a complaint as my vehicle is not recalled for this at this time but there is a recall for swollen lug nuts under 22S59

The contact owns a 2018 Ford Fusion. The contact stated that the vehicle failed to start soon after refueling. Additionally, while stationary and while driving at various speeds, the vehicle would hesitate or stall upon depression of accelerator pedal. The contact also stated that the powertrain warning light would intermittently appear on the instrument panel. The manufacturer was notified of the failure and the contact was informed that there were no open recalls on the VIN. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2018 Ford Fusion. The contact stated that while operating the vehicle, there was a sound of liquid present inside the dashboard. The vehicle was taken to the local dealer who diagnosed that engine coolant was present inside the engine cylinders and the engine short block needed to be placed. The engine short block was replaced but later the vehicle began to drive sluggishly and would not properly accelerate. The vehicle was taken to a second dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.

The contact owns a 2018 Ford Fusion. The contact stated that while starting the vehicle and shifting into reverse(R), she was unable to shift between gears. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed that the under hood shifter cable bushing needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle was taken back to the mechanic for routine oil change service; however, while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken back to the independent mechanic, where it was diagnosed that the canister purge valve (CPV) needed to be replaced. The contact stated that the part was replaced; however, the vehicle stalled after being refueled. The vehicle was taken back to the mechanic, where the failure could not be duplicated. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failures and confirmed that the VIN was not included in NHTSA Campaign Numbers: 18V735000 (Fuel System, Gasoline) and 22V413000 (Power Train). The manufacturer advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was unknown.

Since 2021 we have had problems with the car. The car started smoking and cutting off for some known reasons. We contacted Vidalia Ford known also as Paul Thigpen where the car was purchased. There have been numerous attempt to get the car fixed by Paul Thigpen and we will get the car out the shop and take it back. The car is jerking, still cutting off, and car smoking. Told us that was normal for that car to smoke. We was told by Paul Thigpen that we needed a motor in the car. All of a sudden after this car Fusion car motor have been broken down numerous time. We are told that Ford Corporation would not send a new motor for the car. We have went to pick up the car on one occasion and started the car up and it was smoking like it was on fire. All the techs ran to the car because they thought the car was on fire. We have called Ford Corporation to speak to someone in their Consumer Affairs office. Asked us to take it to another Ford Dealership in Dublin, GA and they told us we needed a motor and they will get the motor in a few days. These people calls and say the same exact thing Paul Thigpen tech stated that Ford would not send the motor. When we got the car back, it's still jerking and smoking. The techs fails to put in notes that Ford Corporation fails to fix the vehicle. Now the vehicle is sitting in the yard and we are making payments. The oil is leaking from the motor. I reported it to the Better Business Bureau and Ford failed to respond. The Better Business Bureau stated to send it to you all. This car had stayed in the shop months at a time. Yes, we are angry consumers who has paid for an extend warranty on this vehicle when purchased. Darren from Consumer Affairs called and left a message on the voicemail that we can't get mad because Dublin Ford refused to fix our vehicle. We have not enjoyed the vehicle and it's wrong how Ford is doing people. They are trying to let the warranty runs out. Everyone claims to be full when it first happened with oil probl

The steering wheel has become loose and unstable. And was told my vehicle wasn’t on the recall list for the same problem as the other vehicles.

The transmission jumps, doesn’t want to shift gears, revs up on its own. The recall for the fusions year models 3013-16 is the same thing my car is doing.

Android Auto is incredibly unresponsive to user input. Using a Moto G Power cell phone (~2 years old...no performance issues when not using Android Auto), the screen lags for 5-10 seconds between inputs, requiring the user to make many attempts to press the cars Ford Sync 3 Infotainment screen. This is forces the user to take their eyes off the road for way longer than is safe. The quality of Google and Android Auto is considerably worse than Ford's native Sync 3 system...frankly Android Auto is dangerous. Tried this with multiple cables, and even other phones, and in other Ford vehicles and it is just as unresponsive. I don't understand how something so unregulated (Android Auto) is permitted to be used natively in vehicles. I believe car infotainment systems are supposed to be using "Realtime OS's", and I highly doubt Android Auto is doing this.

The contact owns a 2018 Ford Fusion. The contact stated while driving 30 MPH, the trunk unlatched independently. The vehicle was not taken to be diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 67,205.

The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 55 MPH, the vehicle started losing motive power. The contact depressed accelerator and the vehicle continued to lose motive power. The contact stated that she observed a large cloud of white smoke coming from the exhaust pipe. The contact stated that the check engine warning light was blinking off and on. The contact pulled off the roadway and turned off the vehicle. The contact had the vehicle towed to a dealer where it was diagnosed and determined that coolant had leaked into the engine block. The manufacturer had issued a Customer Satisfaction Program Number: 21N12 (Engine and Engine Cooling), however the vehicle no longer qualified for the program. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 94,000.

Steering wheel is loose and wobbly

The contact owns a 2018 Ford Fusion. The contact stated that upon shifting from reverse(R) into drive(D), the vehicle would hesitate upon depression of the accelerator pedal. The contact stated that both the transmission warning light and shifter cable fault warning message appeared on the instrument panel. The contact called the dealer where she was informed that the shifter cable bushing was missing and needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was 101,000.

The driver reported they were driving at approximately 55 MPH and began to smell something burning. They pulled over to the left shoulder and saw the trunk on fire. The fire totally destroyed the vehicle.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the EVAP valve failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.

The check engine light came on my 2018 Ford Fusion on 2/6/23. On 2/7/23 the car was diagnosed by a Ford dealer as having a coolant intrusion issue. Upon doing research, Ford was aware as early as 2019 that that the 2.0L EcoBoost engines have this common problem. They Issued a Technical Service Bulletin detailing the problem. However, Ford is not recalling these vehicles. They have told me that the only fix for the problem is to remove the engine and replace the long block for $8000. Vehicles like mine with the 2.0L EcoBoost engines have a defect that cause coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination and engine failure. Furthermore, this defect creates a safety risk because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, or worse an engine fire. If there is a risk that the engine could catch fire on all these vehicles, that puts my life, my passengers lives and others sharing nearby roads lives in danger. I am urging the NHTSA to investigate this claim and the numerous consumers that have these faulty engines. Please hold Ford accountable and force them to replace these engines to keep us citizens safe.

Started parked car and when shifted into drive the shifter automatically reverted back to Park position and could not be driven. Inspection showed that transmission shifter bushing had popped off. Same problem has happened in other model year Fusions and recall has been issued but not for the 2018 model I have. Problem was verified and repaired by Ford dealer at my expense.

While driving down the road the car suddenly flashed engine coolant is over-temperature warning and shut off and lost power. Inside of my vehicle the car was not showing it was running hot on the temperature hand. I was on a blind curve and barely made it to a pull off before the car completelyshut off. There have been no signs of over heating before this. There is a coolant intrusion in the cylinder and the engine block needs to be replaced. 120000 miles and out of warranty.

When I stop to get fuel/gas for my car, I am unable to turn the ignition off because if I do, the car will not restart immediately or at all. There is also a jerking motion immediately after fueling and while driving. There is a "wailing" noise immediately proceeding the car shutting down. The check engine light is on.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the transmission failed to shift into the intended gear, with the "Shift System Fault" message displayed and the transmission warning light illuminated. Additionally, the transmission inadvertently shifted into park(P). The vehicle was towed to the dealer, where it was diagnosed that the transmission bearing needed to be replaced. The dealer replaced the transmission bearing. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.

Misfires on cylinder 2. Engine burning oil slowly. Mileage is only 64,390.

The contact owns a 2018 Ford Fusion. The contact stated that after reversing out of the driveway, the vehicle failed to shift out the reverse(R) after multiple attempts. The contact stated that the gear shifter indicated the vehicle was in park(P). The contact heard an abnormal clunking noise coming from the gear shifter as the shifter fault message appeared on the instrument panel. Due to the failure, the contact had the vehicle towed to a dealer where it was diagnosed with a defective shifter cable bushing. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 79,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the gear shifter detached, and the contact was unable to shift into the intended gear. The vehicle was towed to the dealer where it was diagnosed that the transmission shifter cable bushing was missing and needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 89,000.

At a. Recent appointment at local Ford dealer, I was told that tires could not be rotated due to swollen lug nuts. I perceive that as a safety concern as in event of a flat out out on the road, I would be stranded. Dealer quoted a price of over $250 to replace. Seems to me that this should be Fords responsibility. I feel uneasy driving my Fusion now.

The contact owns a 2018 Ford Fusion. The contact stated while driving at 50-55 MPH, she heard an abnormally loud sound coming from the front the of the vehicle. There was no warning light illuminated. The contact was able to drive to her residence, where she turned off and restarted the vehicle. However, the failure persisted. The vehicle was towed to the dealer where it was diagnosed that the flywheel needed to be replaced. The part was replaced; however, the failure reoccurred a year later. The vehicle was taken to an independent mechanic where it was diagnosed that the flywheel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline and a case was filed. The failure mileage was unknown.

The contact owns a 2018 Ford Fusion. The contact stated while his wife driving 5 MPH, there was an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic and was informed that the flex plate on the flywheel was fractured. The vehicle was not repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 51,000.

Dial on gear shift kept saying "shift fault, see manual " after investigating, bushing from shifter cable bushing was missing. Many other fusions have had this complaint and recall was issued for certain years. Possibilities are car going out of gear while parked and rolling away. This is a safety for the Ford fusion.

I have had this issue twice now. The vehicle says shift sensor fault or shift sys fault or something. The bushing on the transmission has failed for the 2nd time. Both times stopping me from being able to drive my vehicle to be able to get to my place of employment.

Fuel vacuum system failure. Results in the check engine light coming on. Vehicle has died in the middle of the highway. Took vehicle to mechanic and they stated that this is a very common issue they have fixed in over half of the ford fusions he has seen. Vehicle will cut off and will not start. Shows a code for fuel/emissions.

The contact owns a 2018 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light remained illuminated with a message stating "Engine Coolant Over Temperature" displayed. Additionally, the engine sputtered while the vehicle was being started and there was gray smoke coming from the exhaust pipes. The contact stated that the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that coolant was leaking into cylinder #1, causing damage to the engine long block. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 112,000.

Son was driving 20 mph and Vehicle acted like it shut off, door chime started dinging, steering and brakes locked up and my son crashed into a group of trees, totaling the car. It had electrical issues prior and had shut off once before while he was in a parking lot. The auto shut off at stops worked correctly for a while and stopped working. Parking lights would come on while driving. Just a bunch of weird electronic things before final crash. The car had been repaired from a previous accident, but had been acting odd before that. I think previous owner had crashed it also and I’m wondering if that crash could have been caused by the same malfunctions. Also, air bags never deployed in either of his accidents which was very odd.

Calling this a safety issue may be a stretch, but I can see where a potential exists. In my 2018 Ford Fusion the trunk frequently pops open of its own accord while the vehicle is parked and ignition is off. It happens often enough that I am afraid to leave anything of value in it. My wife is afraid that it could happen someday while we're driving the vehicle. A trip to my local Ford dealer yielded nothing, and they told me that they had never heard of such a thing happening. They did offer to "troubleshoot" it for me at their full labor rate! Nothing found on the Ford website. A Google search, however, revealed that this has occurred frequently in the Fusion and in other Ford vehicles, as well as in vehicles from other manufacturers. I love the car and would hate to get rid of it because of this vexing problem, but I'm afraid to leave my golf clubs in the car while I run into a store. Also, the fear that it could pop open while vehicle is in operation leaves me with fear that something could fly out of the trunk and cause an accident or injury. Same Google search has shown a number of reports of this happening.

I just bought my car almost 2 months ago. It has 32,000 miles. Having steering issues.

There is a coolant leak into the cylinder which causes it to misfire. Ford is aware this is a known problem!!

I am a retired mechanic with over 13 years of professional experience working at multiple dealerships. I purchased my 2018 Ford Fusion with 2.0L Ecoboost on 6/29/2022 with 73,555 miles. Two days after delivery, within 1 minute of leaving home, the CHECK ENGINE light was illuminated. When I returned home, I used my diagnostic scanner to find code P0300 set. What I found interesting is that the scanner indicated that the code had been cleared 298 miles earlier, which indicated either the prior owner cleared the code, or the dealership cleared the code prior to marketing it for sale. Two days ago, on the way home from work, the CHECK ENGINE light came on again, and I was able to determine that the code was a P0302, misfire on cylinder 2. I checked the coolant level of the car, and it was below the minimum mark on the reservoir. I removed the spark plug from cylinder #1 and cylinder #2 for visual inspection and comparison. Visual inspection of the plugs had a normal carbon build-up on the piston in cylinder #1 and on the ground electrode of the same spark plug, whereas on cylinder #2 there was no carbon buildup on the spark plug nor on the top of the piston; it was "wet looking". I reinstalled the spark plugs, and topped the coolant off and bled air out of the coolant system. I did utilize a combustion gas leak detection tester marketed by Blue Point that I have used in the past to diagnose faulty head gaskets, but the results were inconclusive. On my drive to work the next day, the CHECK ENGINE light was no longer illuminated. This morning, I examined the coolant reservoir, and there is a noticeable decrease in volume of coolant in the reservoir from the day before, along with the misfire on startup and illumination of the CHECK ENGINE light, with code P0302 being set. To date, the selling dealership and Ford have denied my request for any extended warranty assistance for replacement of the defective designed 2.0L engine. I now have a car I cannot use at all.

My car shuts down for some reason while I’m driving and has been running rough for the last couple of days. Also my horn does not work at all. This is a hazard for not only me but everybody. My vehicle have not been inspected, or not that I know of. When I first brought the car 2 years ago I noticed the horn was weak but was told that’s how they sound. I forgot when my check engine light came on but it had to be 2 or 3 months ago. Just recently my car started to stop on me while I’m in traffic, the first time it happened was in June. I also went to Autozone to see why the check engine light, but it only says small EVAP leak.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and then stalled with the transmission warning light illuminated. The doors were unable to open after the failure. AAA inspected the battery and informed the contact that the battery was not properly installed while the battery and bolts were the incorrect sizes. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 44,126.

Went into reverse to back out of a parking spot and the gear shift went back into park while reversing. After research of the issue it was determined that the bushing that attaches the shifter cable to the transmission detached from the transmission. If the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash. There are already recalls issued for the same type if vehicle but my vin number does not populate a recall. I am having a safety issue.

The contact owns a 2018 Ford Fusion. The contact stated that the vehicle was unable to restart due to the battery failing to retain a charge. The contact recharged the battery. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30.

The contact owns a 2018 Ford Fusion. The contact stated that while the gear shifter was in drive(D), the vehicle failed to respond. The gear shifter then independently shifted back to the park(P) position. The shift system fault service required a warning message was displayed on the instrument panel. The contact's friend was able to move an unknown part inside the gear shifter which allowed her to resume normal driving. The dealer was notified of the failure and informed her that her vehicle was not under recall. The manufacturer was notified of the failure and referred her to the NHTSA. The failure mileage was approximately 108,000.

The passenger seat belt is hard to buckle it gets stuck making it hard to even buckle up. And the shifter bushing broke had to use the key in the override shift to get it to shift so I could get it home, my father is the one who found the issue. We will be taking it in to the ford dealership to be looked at and to get fixed. The shift sys fault service required light did come on prior to it not shifting into gear.

The contact owns a 2018 Ford Fusion. The contact stated while driving 55 MPH, the check engine and the temperature warning light illuminated indicating that the vehicle was overheating. The contact was able to pull over, turn off the vehicle, and waited for the engine to cool down. The vehicle was taken to an independent mechanic and the head gasket was replaced; however, the failure recurred. The vehicle than was taken to an authorized Ford dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The contact was also informed that the vehicle was no longer under warranty. The failure mileage was 121,000.

The contact owns a 2018 Ford Fusion. The contact stated upon starting the vehicle and attempting to shift into drive(D), the gear shifter remained seized in park(P). There was no warning light illuminated. The warning message "System Default" was displayed. The contact sought towing assistance. The towing agent went underneath the vehicle and manually lifted the shifter lever into the correct position. The contact then drove to the local dealer where it was diagnosed that gear shifter cable bushing had failed. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was not included in NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 81,700.

My transmission has start to work weirdly. My car started vibrating when I am driving slow. When move to second gear suddenly the car make stop and move again.

The contact owns a 2018 Ford Fusion. The contact stated while parked in the parking lot and attempting to drive off, the vehicle failed to shift into gear. There were no warning lights illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,735.

Bought 2018 fusion used with 20k miles. Driving to work the check engine light came on. Took it to auto zone they ran codes and said misfire cylinder 3. Replace plugs and coil packs. Next day check engine light came on again. This time had rough idle at start up. Turned car off and contacted closest ford dealer. Upon inspection told me coolant leaking into head with no blown head gasket. Said to be common problem with ecoboost engines. Need to replace engine for over $7800. Not under warranty and Ford knows of issue and won't stand behind their product. I'm a single mom with no car to get to work now and no way to fix this. It would take me years to save enough to fix this car. Completely hopeless at this point. No car=no way to work. No job=no home or food. This is a common problem and well known issue but tough luck? How can this be right? How can I feed my children or pay rent? What am I supposed to do? This is not fair. You made a faulty product so you should stand behind it and make it right. This has literally destroyed my life.

The contact owns a 2018 Ford Fusion. The contact stated that while parked in parking lot and attempting to shift the gear shifter into drive(D), the vehicle failed to respond. The gear shifter would then independently shift back to the park(P) position. There was no warning light illuminated. The vehicle was not towed to a dealer or independent mechanic and the vehicle was not diagnosed or repaired. The vehicle remained at the parking lot. The manufacturer was notified of the failure. The failure mileage was approximately 95,470.

When shifting the gears, the transmission gear "dial" locks in the parking position. This has happened twice and caused me to be stranded and requiring a tow. The safety issue is it could happen in traffic. Repaired twice. No warning lamps.

I was driving to work one day and my car's engine light came on and then the overheating light signaled and would drop and then signal again randomly one morning, with no sign of smoke or overheating. Unfortunately, I was crossing a bridge when this happened. My car started to slow down and eventually just stopped moving ON THE BRIDGE. I finally got it to a mechanic who thought that the codes ran could be fixed with a tuneup. Got a tuneup and the Engine light came right back on. He then looked further into the issue and found out about the eco engine issue. I could not drive my car for two weeks until ford could fit me in their schedule because they were booked two weeks out. I get it to the dealer and they tell me the car is leaking coolant into my engine and now my engine needs to be replaced and that this is a common issue but I must pay for this fix myself. This is wrong and completely unsafe to put people on the road in these cars knowing this can happen.

The contact owns a 2018 Ford Fusion. The contact stated while driving 25 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion in the cylinder and the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 67,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving the infotainment touch screen went black with no warning. The contact stated that the rearview camera and hands-free feature were inoperable. The vehicle was taken to a dealer where the failure was diagnosed with a failed Accessory Protocol Interface Module (APIM). The contact stated the APIM was not communicating with the vehicle. The APIM needed to be replaced. The contact stated that the vehicle was not been repaired due to the cost. The manufacturer was notified of the failure and informed the contact that there was no recall associated with the vehicle. The contact was then transferred to NHTSA to file a complaint. The approximate failure mileage was 60,000.

Never had a problem with car no leaks nothing than starting to overheat checked coolant was empty refilled next day was empty again yet no leaks had it looked at all coolant is in engine block but no blown head or other way saw in other complaints lots with same car had same problem and said it’s a flaw engine where coolant gets into cylinder still owe more money then car is worth now and can’t drive

Ford issued a recall in 2020 for my car for coolant leaks. My vehicle was under warranty at the time (28k miles), and in the same week had white smoke emissions, engine stalling on the interstate and overheating in idle. The smoke never went away even after extensive, month long repair. The vehicle again had the same issues in august 2020 (76k miles), taken to Ford dealership with $3,000 in out of pocket expense. It is now March 2022 (82k miles) and my vehicle is still showing signs of coolant leak with no help from any Ford dealership.

The audio/navigation display screen on my 2018 Ford Fusion went black as I was backing out of a parking spot almost causing an accident. It immediately came back on after this but unfortunately, it started to happen regularly upon startup, while driving, parked, just randomly, and for longer periods of time. It also started to increase the volume and I couldn't control it. The system completely stopped working after several weeks. I did a lot of research and noticed that this is a significant problem with Ford Accessory Protocol Interface Modules (APIM). Some have already been recalled on certain models of Fords and why they are not recalled on any that go out is beyond me. Seems that in and of itself would place some liability on the manufacturer in the event of an accident. The dealership wants to charge over $1,200 to replace the faulty APIM, which they described as a continued problem that everyone knows about. So maybe that is the reason it is not recalled. They can make money selling the vehicle and then another $1,200 after 40,000 miles when it goes out. I am very frustrated and will now be $1,200 less happy. Yes, I am frustrated at the financial impact, but it was a safety issue initially and at times startled me while driving, which could have caused an accident. I am sure that there are numerous examples of previous complaints that are able to prove this.

Cylinder 2 Misfire. Told engine needs to be replaced due to a leak. Car was completely dead overnight with no other symptoms leading up to it.

I was leaving a doctors appointment and a message randomly displayed stating "Stop Safely Now" and the car quit moving. A yellow warning light came on as well. Fortunately I was in a parking lot, but I was unable to get the car to turn off or move for almost 10 minutes. Finally I was able to get to turn off and turn back on and drive home without another incident. It appears this is a common safety issue with Ford's hybrid vehicles. I am happy this didn't happen on a street road or the highway and that my daughter wasn't with me. I cannot be getting stranded places with the cold winters in Iowa or with my child.

Faulty APIM for radio/navigation/rear view camera. System won’t turn on or operate In cold weather. When warm, system works perfect.

I stopped at a gas station in 0 digit degree weather fahrenheit and when I tried to insert the pump into the capless filler, it was frozen guy the actual inner latch that opens to the tank itself. I tried to gently apply pressure and I could not get it to open after trying for 3-4 minutes. Luckily I was close to home since my gas light can come on and I didn't have a lot of gas left, but that also means my car is sitting in extreme cold right now with very little gas, which I believe poses a risk to line freezing. More important, what if I hadn't been as close to home? What if, while trying to drive around and fine someone to help me, I ran out of gas? If a person was in a more rural environment then I am, they might not be quickly seen and might be stranded with a car that can't provide heat any longer and in extreme cold.

Had tires replaced and mechanic reported several swollen lug nuts.

Upon entering off ramp to highway , upon acceleration car shudders and goes into limp mode, can't accelerate and forced to try and pull over to stop vehicle and re-start. Very dangerous as it is random, can't re-create and has happened at highway speeds, very unsafe. Took it to dealer, Ford could not recreate and said there were no codes present and subsequently found nothing wrong.

On four separate occasions the truck will randomly open while driving. After the first couple times I was extremely careful to ensure I did not randomly hit the button or had my key fob in a way that the truck release could be activated by accident. Despite this the truck will still randomly open on its own. Could be a very dangerous situation if the trunk is full.

Electrical: My car’s radio was going out and I took to Ford for a check while getting oil change. They said normal don’t worry about it. At this time I was still in warranty. When taken to Ford the 2nd time,they “reset” my SYNC & then the radio/touchscreen complete stopped working within 48 hours. When I told them, I just happened to be out of warranty then. Touch screen is completely blank! It will not turn on or allow controls for heat nor a/c. Cannot see backup camera nor can I hear the beeps. The USB plugs and outlets are also not working! This began in January 2020. I have a 7 month old at the time and it was a very cold winter. Engine: Fast forward to August 2020, my car just shut down in the middle of the highway and started shaking with my then 15 month old! Pulled over and had it towed to Ford. Ford told me it needed a new Engine and would cost $7500 to get it fixed. I had never issues before and each oil change received the multi point inspection and I was never informed of any issues prior to.

MISSOURI

Blown head gasket at only 85k miles.

Head gasket failure

My check engine light came on. It was diagnosed as a misfire in cylinder 2. Today I was told the entire engine needs to be replaced

I just recently purchased my 2018 Ford fusion SE and about 2 months after I purchased it I noticed clanking noise coming from the front driver side tire area. I took it to Mavis and have them look at it and they said that the bolt that held on to the steering control arm had gotten loose and they tightened it it did not make a noise for maybe a day or so and then it just started clanking and the steering and controlling is a lot looser now. I have not been in an accident I am filing this safety report and I am contacting Ford dealership to look at it to see if it could possibly be due to the recall that these cars have on them for the steering I don't know why if it is my VIN number wasn't included but I'm going to have Ford dealership check it out. There were no lights that came up flashing no warning signals but the car's steering has gotten extremely loose and I want to get the problem fixed before there is an incident

The contact owns a 2018 Ford Fusion. The contact stated that after starting the vehicle and shifting into reverse, the vehicle misfired. The contact stated that the check engine warning light was illuminated. The contact restarted the vehicle however, the failure persisted. The failure became worse after driving for a while. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired however, the repair was pending. The manufacturer was not informed of the failure. The failure mileage was approximately 82,700.

Blower motor keeps overheating and failing, potentially leading to engine fire

Check engine light (#2 cylinder misfire) was generated, rough idle on start, cold start is prolonged, high temperature indicated, coolant quickly emptied on its own (within minutes, it was half full) and white smoke exiting the exhaust. NHTSA has a TSB related to this year model vehicle: https://static.nhtsa.gov/odi/tsbs/2019/MC-10169807-0001.pdf I believe this issue is related to the above link.

I WAS HIT BY A TOYOTA HIGHLANDER ON HWY 12 CA WHILE WAITING FOR THE LIGHT TO TURN GREEN. THE TRUCKS APPOX. SPEED 40 TO 50 MILES AN HOUR,SPRAIN NECK,LOWER BACK SEVER PAIN REPTURED BREAST IMPLANT KNOCKED FRONT TOOTH IMPLANT OUT ..AIR BAGS DID NOT COME OUT CAR IS TOTALLED.I WAS AT A DEAD STOP. I WAS ON HWY THERE WAS A SHERIFF RIGHT BEHIND THE GUY WHO HIT ME HE WAS ON CELL PHONE. MY PASSENGER PULLED REAR OUT ENOUGH TO GET IT TO MY HOUSE SO IT WAS NOT TOWED. I WENT TO EMERGENCE AFTER I GOT HOME

I FIRST NOTICED HARSH SHIFTING AND DELAYED SHIFTING. THEN I WAS PULLING OFF FROM THE CAR WASH AND MY GEARSHIFT JUMP GEARS FROM NEUTRAL TO REVERSE BUT NOT DRIVE HOWEVER THE CAR DID MOVE FORWARD. I HAD THE VEHICLE TOWED TO WINNER GORD WHERE THEY IMMEDIATELY KNEW WHAT THE ISSUE WAS BECAUSE THEY SAID ITS COMMON. WHEN I GOT MY VEHICLE BACK THE HARSH/DELAYED SHIFTING WAS STILL AN ISSUE. WEEKS LATER THE CAR IN ADDITION TO HARSH AND DELAYED SHIFTING IT NOW SHAKES REALLY BAD.

45,000 MILES ON THE CAR. ENGINE COOLANT IS LEAKING INTO THE ENGINE CYLINDERS

DRIVETRAIN WARNING LIGHT THEN A CHECK ENGINE LIGHT CAME ON. HAD THE CODES READ (P2119) CAME UP TOOK TO FORD SHOP AND WAS TOLD MY THROTTLE BODY ACTUATOR CONTROL SYSTEM WAS STUCK CLOSED AND HAD FAILED. MY VEHICLE HAS JUST OVER 41000 MILES ON IT. LUCKILY IT IS COVERED BY THE WARRANTY.

I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN A WRENCH SENSOR POPPED UP ALONG WITH THE AIRBAG SENSOR AND THE CAR STARTING DE-ACCELERATING AND SHAKING AND I HAD TO PULL OVER. I WENT TO A MECHANIC AND THEY SAID THAT THE THROTTLE BODY WAS DIRTY SO THEY CLEANED IT AND THEY CLEARED THE CODE BUT IT RECENTLY HAPPENED TWO MORE TIMES. WHEN IT HAPPENS IT MAKES THE CAR NOT ABLE TO START AS EASILY. IT'S REALLY DANGEROUS BECAUSE IT MAKES IT TO WHERE THE CAR WILL JUST NOT ACCELERATE AND IF YOU ARE ON THE HIGHWAY THERE ARE CARS FLYING RIGHT PAST YOU. THIS HAS HAPPENED A TOTAL OF 3 OR 4 TIMES.

GEAR DIAL STUCK IN PARK MODE. GEAR DIAL I WILL NOT MOVE. WHEN THE PROBLEM FIRST STARTED THEN TURNING THE CAR ON AND OFF AND TRYING OVER AND OVER I WAS ABLE TO GET IT INTO GEAR. THIS LAST TIME THAT DIDN'T WORK. ATTEMPTED TO GET THE CAR IN NEUTRAL USING THE NEUTRAL OVERRIDE METHOD BUT IT FAILED. CAR HAD TO BE WENCHED ONTO THE TOEING TRUCK WHILE STUCK IN GEAR. PROBLEM BEGAN OCCURRING AT 40,000 MILES. THE BATTERY IN THE CAR DIED FROM LEAVING THE LIGHTS ON AND THIS SEEMED TO 'RESET' THE PROBLEM AND NO ISSUES FOR 6 WEEKS. ORANGE WRENCH WARNING SIGN APPEARED AGAIN AND NOW THE CAR IS STUCK IN PARK AND HAVE TO TOW IT TO A FORD DEALER. I ALSO NOTICED THAT WHEN THIS PROBLEM OCCURRED THE BLUE ANTI THEFT LIGHT CONSTANTLY FLASHES. AFTER THE BATTERY DRAINED AND THE PROBLEM RESET THEN I ACCIDENTALLY HIT THE LOCK BUTTON TWICE AND THIS IS WHEN THE BLUE LIGHY STARTED FLASHING AGAIN AND I WAS UNABLE TO GET THE VEHICLE OUT OF PARK MODE. WHEN I FIRST PURCHASED THE VEHICLE AT 40,000 MILES I WAS DRIVING THE INTERSTATE AND THE BLUE ANTI THEFT LIGHT BEGAN FLASHING AND THE CAR ALARM SOUNDED WHILE I WAS AT A 75 MPH SPEED. I HAD TO STOP THE CAR, TURN IT OFF, HIT THE UNLOCK BUTTON ON MY KEY FOB TO GET THE. ALARM TO STOP SOUNDING. I BELIEVE THE TWO ISSUES MAY BE RELATED AS THEY HAPPEN AT THE SAME TIME. THE ORANGE WRENCH ONLY APPEARS WHEN THE CAR WILL NOT GO IN GEAR. WHEN THE CAR HAS EASILY GONE IN DEAR THE ORANGE WRENCH IS NOT PRESENT. AGAIN, I AM UNABLE TO ENGAGE THE NEUTRAL OVERRIDE BY USING THE KEY IN THE OVERRIDE SLOT. THE LIGHTS WILL FLASH ON THE DIAL BUT THE CAR WILL NOT GO INTO NEUTRAL, IT REMAINS STUCK. I HAVE TRIED MANY TIMES AND HAD OTHERS TRY IT AS WELL SO I KNOW IT'S NOT USER ERROR. CAR ALARM GOES OFF WHILE DRIVING ON THE INTERSTATE.

GOT TOLD BY A CO-WORKER YESTERDAY THAT MY TRUNK WAS OPEN WHICH WAS STRANGE SINCE I HAD MY KEYS LAYING ON MY DESK WITH NOTHING ON TOP OF THEM. I DIDN'T THINK MUCH OF IT UNTIL TODAY UNTIL I PARKED MY CAR AFTER GETTING OFF WORK AND MY TRUNK OPENED AGAIN ON ITS' OWN. I DIDN'T PRESS THE BUTTON AND THERE WASN'T ANYTHING SITTING ON TOP OF IT BUT I COULD HEAR THE LATCH CONSTANTLY MAKING A NOISE AS IF THE LATCH WAS OPENING FOR THE TRUNK. MY KEYS WERE SITTING IN MY CUP HOLDER AT THAT TIME. LUCKILY BOTH TIMES MY VEHICLE WAS STATIONARY BUT I'VE READ UP ON THIS ISSUE AND IT HAS HAPPENED TO OTHER PEOPLE WHILE THE VEHICLE WAS IN MOTION

PURCHASED 2018 FORD FUSION TITANIUM USED IN AUGUST 2019. IN DECEMBER 2020 MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT FOR SERVICE. SERVICE TOLD ME THAT THERE IS A TECHNICAL BULLETIN ON THE ECOBOOST ENGINE BECAUSE THERE IS A BAD CAST ON THE HEAD. THIS CAUSES COOLANT TO LEAK INTO THE OIL. THE ONLY WAY TO REPAIR IS TO REPLACE THE ENGINE. FORD REFUSES TO STAND BEHIND THEIR PRODUCT AND THE COST OF FIXING IT FALLS ON ME. THE VEHICLE WAS MOVING WHEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR SMELT OF BURNING. WHITE SMOKE WAS COMING FROM THE EXHAUST.

2018 FORD FUSION. WHILE DRIVING ON HIGHWAY, SIDE ROADS, AND THROUGH TOWN A ORANGE/ YELLOW WRENCH SYMBOL WOULD POP UP WITH 'SEE MANUAL.' LOOKED IN MANUAL AND SAID POWERTRAIN/ ENGINE FAULT. GOT THE VEHICLE SCANNED AT A SHOP AND CAME UP BRAKE TRANSMISSION SHIFT INTERLOCK(BTSI). THE LIGHT COMES ON AND OFF. BEEN TOLD MANY PEOPLE HAVE HAD THIS COMPLAINT AND STILL NO RECALL. GUY AT THE SHOP TOLD ME THEIR SHOULD BE A RECALL FOR THEM AS HE THOUGHT IN THE PREVIOUS YEARS THEIR WAS. LOOKED IT UP AND BY WHAT IT SAYS ONLINE, THAT IT BASICALLY KEEPS IT FROM SHIFTING OUT OF PARK WHILE FOOT IS NOT ON BRAKE.

2018 FORD FUSION SE 1.5L ECOBOOST 66K MILES- 8/27/2020 I WAS EXITING THE FREEWAY APPROACHING A STOPLIGHT WHEN OUT OF NO WHERE MY CAR FELT AS IF IT WERE GOING TO STALL OUT, VERY ROUGH SHAKY IDLE, AND IDLING AT 800 OR LESS RPMS. ON GREEN, I ATTEMPTED TO GO AND MY CAR WAS HAVING TROUBLE ACCELERATING, AGAIN FEELING AS IF IT WAS GOING TO STALL DUE TO LITTLE POWER. THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING THEN WOULD STAY LIT, FLASHING EVERY SO OFTEN. AIR CONDITIONING WOULD GO IN AND OUT WARM TO COLD AND IT WAS ROUGH AND SHAKY TRYING TO GET THE CAR TO GO. I TOOK IT TO AUTOZONE IMMEDIATELY WHERE I GOT THE P0302 READING INVOLVING IGNITION COILS AND SPARK PLUGS. WE REPLACED ALL 4 PLUGS AND COIL PACKS THAT NIGHT AND THE FOLLOWING MORNING AND THE CAR WAS STILL IDLING ROUGH AND HAVING TROUBLE ACCELERATING. TOOK CAR TO A MECHANIC SHOP 8/29/2020 WHERE IT WAS LOOKED AT 8/30/2020. THEY TOLD ME IT WAS FOR SURE CYLINDER 2 MISFIRE AND THAT THE SPARK PLUG WAS COVERED IN OIL (WHICH WAS BRAND NEW COILS, NO OIL WHEN THEY WERE REPLACED JUST DAYS BEFORE). HAD THE CAR TOWED TO THE FORD DEALERSHIP I PURCHASED IT AT 9/1/2020 AND IT WAS INSPECTED THE FOLLOWING DAY. THE VERDICT WAS VERTICAL SCORING PRESENT ON CYLINDER WALLS IN CONSISTENT WITH PISTON AND PISTON RING CAUSING OIL CONSUMPTION AND PRESSURE LOSS; NEEDS A NEW LONG BLOCK. THIS WAS NOTHING I HAD DONE TO THE VEHICLE, NO PREVIOUS ISSUES WITH THE VEHICLE, UP TO DATE ON ALL OIL CHANGES AND MAINTENANCE BUT MY WARRANTY HAD RAN OUT. AFTER MUCH RESEARCH, I DISCOVERED THIS PROBLEM HAS HAPPENED TO MANY 1.5 L ECOBOOST ENGINES AND FORD IS AWARE OF THE DEFAULT IN THE ENGINE. THIS WAS A PROBLEM WITH THE ENGINE BEFORE I TOOK POSSESSION OF THE CAR. THERE IS REPROGRAMMING OF SOFTWARE TO BANDAID THE PROBLEM BUT NOW THIS IS MY PROBLEM THEY WANT ME TO TAKE RESPONSIBILITY FOR.

COOLANT LEAKED INTERNALLY. ROUGH WHILE IDLING. LOSS OF POWER WHILE DRIVING DOWN THE INTERSTATE.

2018 FORD FUSION. CONSUMER WRITES SEEKING REIMBURSEMENT FOR SAFETY RECALL 19S54. *LD *JS

MY ELECTRICAL IN MY CAR DOES NOT ALWAYS WORK POWER STEERING WINDOWS ARE AFFECTED CANNOT USE MY IPHONE TO MAKE OR RECEIVE CALLS WINDOWS DON'T GO UP AND DOWN

BACK PASSENGER DOOR UNLATCHES WHILE DRIVING SPORADICALLY. FORD PREVIOUSLY HAD A RECALL ON THE 2016 MODEL HOWEVER, THEY ARE STATING THAT THIS DOES NOT FALL UNDER THE RECALL. MY 4 YEAR OLD SON SITS IN THE BACK SEAT IN HIS CAR SEAT. THIS IS EXTREMELY DANGEROUS. MY VEHICLE IS AT THE DEALERSHIP NOW AND THEY ARE FILING A CLAIM THROUGH MY 3RD PARTY WARRANTY COMPANY AND MAKING ME PAY FOR THE DEDUCTIBLE AND I SUSPECT THE LOANER VEHICLE. I JUST PURCHASED THE VEHICLE IN MARCH 2020 AND I HAVE NOTICED IT WHEN SINCE PURCHASE. *TR

RECEIVED A MESSAGE THAT FORD THAT THE COOLANT COULD BE GOING INTO ENGINE AND COULD DAMAGE ENGINE MIGHT NEED A PART IM IN FLORIDA SINCE 1/2/2020 THE CAR IS ON INSURANCE MODE NOT BEING MOVED OR STARTED SO NO DAMAGE CAN HAPPEN WE WILL BE BACK IN N Y MID JUNE , THE CAR IS A LEASE CAR AND WILL I BSTILL BE ABLE TO BRING IN FOR REPAIRS WITHOUT ANY COST TO ME WHICH I CANT CONTROL DO TO THE VIRUS IN N Y C. *TR

RECENTLY BROUGHT VEHICLE IN FOR OIL CHANGE AND TIRE ROTATION TO FARNEY FORD IN SELMA, CA DEALERSHIP AND WAS TOLD THAT THE LUG NUTS EXPANDED AND CANNOT BE REMOVED. THEREFORE I WOULD HAVE TO PAY TO HAVE 5 LUG NUTS REPLACED ON ALL 4 FACTORY INSTALLED TIRES IN ORDER TO GET A TIRE ROTATION. THE VEHICLE HAS GONE IN FOR TIMELY OIL CHANGES AND DID HAVE TIRE ROTATION DONE BY THE FARNEY FORD DEALERSHIP WITHIN THE PAST 15 MONTHS. WE DID PUT A COMPLAINT IN AND WAS ASSIGNED A CASE NUMBER FROM FORD. 5 DAYS LATER AND STILL NO RESPONSE. WHAT WILL HAPPEN IF I GET A FLAT AND CAN'T GET THE LUG NUTS OFF? WE LIVE IN A FARMING TOWN AND TRAVEL THROUGH BACK ROADS TO GET IN TO FRESNO, CA.

ON 3/6/2020 WE TOOK VEHICLE IN TO DEALERSHIP. THEY PERFORMED OIL CHANGE AND REPROGRAMMED PCM DUE TO RECALL THAT WAS ISSUED ON MY VEHICLE. 2 DAYS LATER WE STARTED HAVING ISSUES WITH GAS MILEAGE SENSOR. DEALERSHIP TO US TO RESET. VEHICLE CONTINUE TO HAVE USSUES WARNING LIGHTS ARE ON, NOW WE HAVE PARASITIC DRAIN. CAR WONT START. WE HAVE GOTTEN JUMP START NEXT DAY VEHUCLE WONT START. WE WERE TOLD BATTERY IS GOOD. ISSUE IS WITH MODULE. I WENT THROUGH ON LAST FORD VEHICLE AND AFTER 4 REPAIRS, SPENDING OUT OF POCKET THOUSANDS OF DOLLARS THEY NEVER FIXED FORD FOCUS SO I PURCHASED FORD FUSION AND NOW THE EXACT SAME ISSUE. IT ALSO MAY LOUD SOUND DURING JUMP START. VEHICLE HAS BEEN DISABLED SINCE 3/27/2020.

AT A RENT-A-CAR FACILITY IN ABSECON, NJ, CUSTOMER RETURNED THE VEHICLE COMPLAINING THAT THE VEHICLE WOULD NOT STAY LOCKED. CAR WAS PARKED, NO DOORS WERE AJAR (RENTAL AGENT MADE SURE OF IT), LOCKED VEHICLE, AND TRIED THE HANDLES. FOUND AFTER ONE OR TWO PUMPS ON ANY HANDLE THE VEHICLE WOULD UNLOCK ITSELF. EVEN TRIED TO LOCK WITH THE EJECT KEY IN THE FOB ITSELF AND THE SAME RESULT OCCURRED. CHECKED BACK LOG ON VEHICLE FOR KEY CODE ON THE DRIVER DOOR TO FIND NO SUCH CODE AVAILABLE. THIS MAY BE AN ELECTRICAL/FUSE ISSUE REGARDING THE DOOR LOCK ACTUATORS.

CHECK ENGINE LIGHT, LOTS OF WHITE SMOKE OUT OF TAILPIPE AND DARK BLACK SPARK PLUGS AT 15,000 MILES! DEALER SAID I GOT BAD GAS OR VANDALISM THEREFORE NO WARRANTY COVERAGE. I HAD TO PAY A LOCAL MECHANIC TO REPLACE SPARK PLUGS, PUMP OUT AND REPLACE FUEL. TWO WEEKS LATER I RECEIVE A FORD LETTER STATING COOLANT CAN LEAK INTO THE CYLINDER BORES CAUSING EXACTLY HAPPENED TO MY VEHICLE. NOW I HAVE TO SEEK REIMBURSEMENT.

I STARTED LOSING COOLANT AS A I DROVE WITHOUT ANY VISIBLE LEAKS AROUND THE ENGINE OR COOLING SYSTEM. I DECIDED TO TAKE THE VEHICLE IN TO MY DEALER ONLY TO FIND OUT THAT THE COOLANT IS LEAKING INTERNALLY AND THAT THE DEALER IS VERY USED TO SEEING THIS ISSUE ON 2018 AND 2019 FORD FUSIONS. THEY TOLD ME THAT THEY WILL NEED TO REPLACE THE ENTIRE ENGINE. THANKFULLY IT'S UNDER WARRANTY. IF THIS IS SUCH A COMMON ISSUE THAT THE DEALER IS AWARE OF IT AS SOON AS I BRING IN THE VEHICLE, WHY IS THERE NO RECALL ON THIS ISSUE? THEY ARE WARRANTING THE REPLACEMENT PARTS AND LABOR...SO I'M ASSUMING THEY HAVE FIXED THE ISSUE.

METAL SCRATCHING UNDER CAR

STEERING WHEEL LOSE

THERE'S A LEAK IN THE VALVE STEM ON THE FRONT RIGHT TIRE.

WHILE DRIVING ON I-95 IN EXTREMELY HEAVY TRAFFIC THE 2018 FORD FUSION SUDDENLY DECELERATED AND INDICATING LIGHTS CAME ON. IT WAS HARROWING AND EXTREMELY DANGEROUS TO NAVIGATE THE DISABLED VEHICLE. THE FORD DEALER STATES THE THROTTLE BODY NEEDS TO BE REPLACED. THIS IS INTERESTING SINCE, THE CAR IS ONLY SIX MONTHS OLD. ADDITIONALLY, THIS IS A KNOWN ON OTHER (OLDER) FORD MODELS WHICH MAKES ME SUSPECT THEY ARE USING KNOWN DEFECTIVE PARTS.

CHANGES GEARS ON ITS OWN EXAMPLE-AFTER GETTING IN THE CAR PUTTING SEAT BELT ON, PUTTING FOOT ON BRAKE AND STARTING THE CAR, PUTTING CAR IN REVERSE,CHECKING MIRRORS USING THE BACKUP CAMERA I LOOK ONE MORE TIME. I WAS IN A BUSY PARKING LOT. LET MY FOOT OFF THE BRAKE WHEN IT WENT INTO PARK. AN OTHER TIME WAS AT THE BANK I PUT THE CAR IN REVERSE TO GET CLOSER TO THE WINDOW THEN TO GET CLOSER I PUT CAR IN DRIVE IT WENT BACK TO PARK. AN OTHER TIME I HAD PULLED OUT OF MY DRIVE WAY STOP TO PUT THE CAR IN DRIVE STARTED TO MOVE FORWARD WHEN IT WENT BACK TO PARK. EVERY TIME SOMETHING WENT WRONG IT GO BACK TO PARK. I WAS JUST SETTING IN THE CAR ONCE WITH MY FRIEND THAT I WAS SHOWING HER MY CAR WHEN THE PARK FLASHED IT ALSO HAPPEN TO ME WHEN I WAS LOOKING AT SOMETHING AT THE BANK WHEN THE PARK LIGHT FLASHED. THE DAY I TAKE THE CAR TO THE DEALER SERVICE TO TELL THEM I DIDN'T,WANT TO DRIVE THE CAR ANY MORE I WAS TALKING TO THE SALEPERSON THAT HELP SALE THE CAR TO ME, HE TOLD ME MOVE THE TO NEXT LANE SO THE SERVICE PEOPLE COULD LOOK AT IT AGAIN WHEN THE GEARSHIFT MOVE IN MY HAND.I HAVE TALKED TO THE DEALERSHIP MANY TIMES. ONE MANGER EVEN TOLD ME TO GO TO A DR.FOR HEAD BECAUSE THERE WAS NOTHING WRONG WITH MY CAR. FORD IS HAVING A LOT OF TROUBLE WITH THEIR CARS A LOT WITH THE GEARS SHIFT TOO. WHAT IF SOMETHING GO WRONG WHEN I AM GOING 60 TO 70 MILES DEATH! SHOW HER MY CAR WHEN THE PARK LIGHT FLASHED I REALLY AFRAID TO DRIVE THIS CAR. AS FOR THE DATE YOU ASK FOR BELOW. IT HAS HAPPEN TIME MANY TIMES SINCE DEC 2018 ALSO ON CITY STREETS, AT HOME AND IN PARKING LOT. ALSO IN MOTION

WHILE STOPPED AT A INTERSECTION FOR A RED LIGHT THE CAR COMPLETELY DIED. I COULDN'T TURN ON THE EMERGENCY FLASHERS, ROLL DOWN WINDOWS OR UNLOCK DOORS. EVERYTHING WAS DEAD. I WAS IDLING AT THE STOP LIGHT WHEN THIS HAPPENED.

ON OCTOBER 17, 2018, I DROVE INTO A SHOPPING CENTER PARKING LOT AND PROCEEDED TO PARK IN FRONT OF THE SHOPS. I HAD ENTERED THE PARKING SPACE AT A VERY LOW SPEED AND WAS ALMOST AT A DEAD STOP WHEN MY 2018 FORD FUSION SPORT LURCHED FORWARD WITH SUCH A POWERFUL BURST OF SPEED, I WAS UNABLE TO STOP BEFORE HITTING A WINDOW AND BRICK WALL DIVIDING THE SHOPS. NO FLOOR MAT ISSUE WAS INVOLVED AND I DID NOT STEP ON THE ACCELERATOR THINKING IT WAS THE BRAKE. A POLICE REPORT WAS FILED AND INSURANCE NOTIFIED. THE CAR IS STILL AT FORD DEALER FOR REPAIR. THE COLLISION & SERVICE MANAGER TOLD US THAT NO ERROR COULD BE FOUND WHEN PULLING CODES. THIS IS A MAJOR & DEADLY PROBLEM WITH AUTO SAFETY AND ADVANCED ELECTRICAL SYSTEMS. AN ELECTRONIC GLITCH IN THE THROTTLE CONTROL SYSTEM THAT CANNOT BE DETECTED AFTER ACCIDENT SHOULD BE NUMBER 1 PRIORITY ON AUTO SAFETY !!!! I AM SERIOUSLY AFRAID TO DRIVE MY CAR AFTER REPAIRS BECAUSE LIKE RUSSIAN ROULETTE, IT MAY HAPPEN AGAIN BECAUSE THE PROBLEM DID NOT LEAVE A TRACE THE FIRST TIME. THE NEXT TIME COULD BE AT AN INTERSECTION AND LIVES COULD BE LOST !!!!

TAKATA AIRBAG. RECEIVED NOTICE OF AIRBAG RECALL OVER TWO YEARS AGO (JULY 2016). STILL TO REMEDY. WE WANT TO USE THE VEHICLE FOR VACATION TRAVEL BUT ARE WORRIED ABOUT THE SAFETY OF THE PERSON IN THE PASSENGER SEAT.

WHEN THE TEMPERATURE OUTSIDE GOES OVER 70 DEGREES, THERE'S CREAKING NOISES UNDERNEATH, SOMETIMES VERY LOUD WHEN TURNING, EVEN WHEN PARKED, MOVING THE STEERING WHEEL LEFT OR RIGHT IT MAKES THE NOISE. LOOKING ONLINE, THERE ARE SEVERAL COMPLAINTS THAT REPORT THE SAME PROBLEM, MY CAR HAS ONLY 72K MILES AND IT FEELS LIKE SOMETHING IS GOING TO BREAK. IT HAS BEEN HAPPENING ALL SUMMER THIS YEAR AND IT'S GETTING LOUDER. THIS HAS TO BE A RECALL.

SOLD CAR WITH OPEN RECALL FROM MAC HAIK FORD , GEORGETOWN, TX

WHEN SEAT BELT IS DETACHED FROM EITHER DRIVER OR PASSAGER NO INDICATOR WHILE DRIVING. IT INDICATES AFTER DRIVING FOR 2 MINUTES.

CAR WAS IN MOTION ON A CITY STREET ABOUT 40 MPH GOING STRAIGHT AND ALL OF A SUDDEN THE DRIVER SIDE DOOR BECAME UNLATCHED AND PARTIALLY OPENED. A NOISE ON THE DASH SOUNDED AND STATED THE DRIVERS DOOR WAS AJAR, AND THE LIGHTS ON THE INSIDE OF THE DOOR TURNED RED. IT SEEMED TO BE PARTIALLY LATCHED STILL SINCE IT WOULD NOT OPEN ALL THE WAY, BUT I HAD TO USE THE INSIDE DOOR HANDLE TO OPEN THE DOOR AND THEN CLOSE IT ALL THE WAY AGAIN. I HAD ALREADY TRAVELED ABOUT 1 MILE FROM MY HOME WHEN THE DOOR PARTIALLY OPENED, AND THERE WERE NO DASH OR WARNING SIGNS IT WAS OPEN WHEN I LEFT. TEMPERATURE OUTSIDE WAS CLEAR, NO RAIN OR WIND AND ABOUT 50-55 DEGREES OUTSIDE. CAR WAS PRIOR IN THE GARAGE BEFORE I LEFT ABOUT 1130 PM.

ABS PUMP FAILURE. ABS PUMP FAILS DURING AN ANTI-LOCK EVENT CAUSING PEDAL TO GO TO FLOOR AND NO STOPPING POWER. OCCUR SPORADICALLY WHEN ON ICE/SLUSH/SNOW OR WHEN BRAKING ON A ROUGH RODE.