2010 Ford Expedition Problems & Complaints

The transmission is malfunctioning. The shifting in the gears has become rough with kick or clunk feeling. This happens when increasing speed and decreasing speed. The Transmission has even gotten stuck in 2nd, and 4th gears. Our safety was at risk because when the gears were stuck the vehicle would not increase in speed, in the flow if traffic. The transmission has been inspected by 3 Transmission Mechanic shops, and has been confirmed by all 3. There have not been warning signs or lights on the dashboard to alert us of the problem. This appears to be random and out of the blue. The truck is available for inspection upon request.

My vehicle will just shut off. No warning. No lights. It shuts off, I have to turn on my hazards, put it in park and restart the vehicle. It has shut off whether I am going forward/straight or turning, going 25 MPH - 40 MPH. it has shut off as I am turning and cars are coming down the street; at a school zone; under an under pass; one time we were on the freeway and it kept wanting to shut off but had to really press on the gas to keep it going and thankfully we made it to the service center. Sometimes it feels like the gas peddle is pushing my foot back. you press on the gas and nothing happens. Other times it seems to accelerate on its own. I have had this happen multiple times since we bought the vehicle in May of 2022., sometimes 4 or 5 times in a day. I have taken it to two different service places and neither could replicate the problem. One mechanic told me he thinks it could be the body control module. I take my niece and nephews to and from school and it certainly does not feel safe, but it is my only working vehicle and it is aggravating and I am getting tired and frustrated of this happening. PLEASE HELP.

Interior A/c blower motor short. A/c stops and starts by itself with smell of wiring melting or burnt.

Drivers side airbag did not deploy when the car was in an accident. The passenger side did even though there was no passenger. Both sensors went off.

A/C COMPRESSOR CLUTCH AND PULLEY SEPERATED A/C COMPRESSOR SEIZED UP SERPENTINE BELT GOT DAMAGED FROM THE SEIZE. TRUCK WOULD STALL AND LOSE POWER AT STOP LIGHTS AND INTERSECTIONS BECAUSE IT WAS SEIZING AND TAKING ENERGY FROM THE BATTERY AND TRUCK. WAS TOLD IT WAS A CAM SENSOR THE WHOLE TIME IT WAS THE A/C COMPRESSOR PULLEY AND CLUTH THAT DISCONNECTED AND FELL OFF WHILE DRIVING. SCARIEST THINNG EVER IN MY LIFE. AND THE FACT I CANT GET A A/C BYPASS PULLEY FOR THIS YEAR OF THIS TRUCK IM BASICALLY SCREWED BECAUSE ITS A MIDDLE OF A PANDEMIC MY CHILDREN ARE IN REMOTE LEARNING FROM HOME FOR SCHOOL I CANT WORK BECAUSE OF THAT I CANT THERE FOR I DONT HAVE THE MONEY TO BUY A NEW A/C COMPRESSOR AND SERPENTINE BELT OR GET THEM INSTALLED. THANKS FORD MERRY CHRISTMAS.

I ATTEMPTED TO ROLE MY WINDOW UP WHILE DRIVING AND IT STOPPED WORKING. THE WINDOW WILL NOT ROLL UP OR DOWN AND IS STUCK OPEN. THE MOTOR MAKES A CLICKING SOUND. WINDOW IS NOT OFF TRACK EITHER.

TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLING WITH THE PARK ENGAGED, THE VEHICLE SHIFTED OUT OF GEAR AND ROLLED BACKWARDS CRASHING INTO A STEEL POST WITHOUT WARNING. THE FRONT AND REAR PASSENGER SIDE DOORS WERE AJAR. ADDITIONALLY, THE KEY FELL OUT OF THE IGNITION SWITCH. THE OCCUPANT SEATED IN THE REAR JUMPED OUT OF THE VEHICLE BUT SUSTAINED NO INJURIES OR MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE VEHICLE WAS NOT DRIVABLE. THE CONTACT CALLED NELSON FORD LOCATED AT 201 COMMONWEALTH BLVD W, MARTINSVILLE, VA 24112 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 247,000.

FIRST INCIDENT IN MARCH 2019 FROM PARKED POSITION, PUT CAR IN DRIVE AND IT "RACED" OUT OF CONTROL, TRIED TO BRAKE AND FINALLY STOPPED THE CAR JUST SHORT OF JUMPING CURB ACROSS THE STREET. IN MAY 2019 WAS LEAVING A PARKING AREA AND CAR REPEATED SAME THING. TOOK LONGER TO STOP, BUT HAD THERE BEEN ANOTHER CAR OR PEDESTRIAN IN FRONT OF ME, COULD HAVE BEEN SERIOUS. WITHIN THE LAST WEEK, (JUNE 15), IF CAR IS IDLING EITHER AT LIGHT OR IN PARK, ENGINE WILL START RACING. TURN OFF CAR AND RESTART, IT WILL START AGAIN, BUT WITHOUT MY TOUCHING ACCELERATOR, WHEN CAR IS IN DRIVE WILL "CRUISE " AT 25 MPH. CAN EITHER BE STATIONERY IN PARK OR SITTING AT LIGHT WHEN CAR IN DRIVE. AM GETTING AFRAID TO DRIVE. HAVE ONLY HAD CAR SINCE MARCH 12, 2019 AND LAST INCIDENT WAS YESTERDAY JUNE 25, 2019.

FORD VEHICLE SHUTS OFF SPORADICALLY WITH MULTIPLE WARNING LIGHTS WHILE DRIVING AND STATIONARY. THE BRAKES ALSO SEIZE UP TO THE POINT WHERE THEY OVER HEAT AND COULD CATCH FIRE. THE MOST RECENT EVENT HAPPENED MAY 15TH AFTER PICKING THE CAR UP FROM MY LOCAL REPAIR SHOP TO TRY AND REPAIR WHAT FORD DEALERSHIPS HAS NOT BEEN ABLE TO REPAIR. IT SHUT OFF ON THE WAY HOME. MAY 16TH THE BRAKES LOCKED UP. THIS ISSUE HAS BEEN GOING ON FOR A OVER A YEAR. MY VEHICLE HAS BEEN TO SEVERAL REPAIR SHOPS AND WAS RECENTLY AT AUTO NATION FORD IN UNION CITY GA FOR OVER A MONTH AWAITING A PART THAT NEVER SHOWED UP. I PICKED THE VEHICLE UP AND TOOK IT TO ANOTHER LOCAL SHOP THAT WAS ABLE TO SECURE THE PART AND REPLACE IT, BUT THAT STILL DID NOT FIX THE PROBLEM. SO FAR, I'VE SPENT UPWARDS OF $8000 IN THE SPAN OF A YEAR AND THE ISSUE STILL HAS NOT BEEN RESOLVE. REPAIRS FROM BRAKE PADS AND ROTORS TO THE CALIPERS AND HYDRAULIC SYSTEM AND EVEN A FULL 4X4 TRANSFER CASE ASYMBLEY SO FAR NONE OF THE REPAIRS HAS WORKED. IT HAS SHUT OFF IN THE PAST WHILE DRIVING TO WORK ON THE EXPRESS WAY IN HEAVY TRAFFIC AREAS. THIS VEHICLE IS JUST UNSAFE TO DRIVE. I SEARCHED THE INTERNET AND FOUND OTHER VIDEOS OF FORD OWNERS THAT ARE ALSO GOING THROUGH THIS ISSUE WITH THE SAME RESULTS. I HAVE VIDEO WHICH IS THE BEST VISUAL SINCE THERE ARE MULTIPLE WARNINGS THAT POP UP.

TRANSMISIN PROBLEM BERY NOISE WHEN DRIVING AND PRESS GAS. SOMETIMES WHEN IS PARKED IT MOVES LIKE 12" . AC ALWAYS A PROBLEM TOKE TO MECANIC AT LEASE 10 TIMES I'M SO TIRED IF THIS.

ON SEVERAL OF THE ALUMINUM PANELS THERE IS BUBBLING PAINT AT THE EDGES OF THE PANELS.

OK...I HAVE HAD MY TRUCK FOR 3 YEARS OR SO AND RECENTLY THE AC WENT OUT...I HAD EVERYTHING REPLACED WITH BRAND NEW PARTS...& THE AC STILL WON'T WORK...MACHINE SAYS THE FREON IS FULL... BUT BLOWS SO HOT GOOD THINK YOU HAVE THE HEATER ON...I HAVE TRIED EVERYTHING TO FIX IT... AND WHEN I CALLED THE DEALERSHIP I WAS TOLD...SEVERAL OTHER FORDS SAME YEAR WERE HAVING THE SAME ISSUE... BUT THERE ISN'T A SOLUTION YET...SO THEY COULDN'T HELP ME FIX THE PROBLEM...

EXPEDITION SHUT OFF RANDOMLY, TOOK TO DEALER TOLD WAS FINE AND 2 DAYS LATER WHILE MY WIFE AND 3 KIDS WERE DRIVING. ENGINE FAILED WHILE DRIVING. NO LIGHTS ON DASH OR WARNING. LOST CONTROL OF VEHICLE WHILE DRIVING AT 30 MILES AND HOUR. NEEDS NEW ENGINE. FORD IS COMPLETELY BLOWING THIS ISSUE OFF. MAJOR SAFETY CONCERN.

FORD VEHICLE TRAVELING AT APPROXIMATELY 45 TO 50 MPH HITS PICKUP TRUCK BROADSIDE PUSHES TRUCK AT 45 DEGREE ANGLE ABOUT 25 FEET. DAMAGE TO FORD FRONT BUMPER, FENDER AND HOOD JUST OFF CENTER OF VEHICLE. NO AIRBAG DEPLOYMENT!

WHEN WE TOUCH THE BRAKES, FROM STARTING POSITION OR WHEN IN MOTION, THE ELECTRICAL COMPONENTS IN THE DASH FLASH AND FLICKER OR TURN OFF, THE HEADLIGHTS TURN OFF, THERE IS A CLICKING NOISE IN THE DOORS, THE WINDOWS WON'T ROLL UP OR DOWN, THE AC TURNS OFF, THE RADIO TURNS OFF, AND YOU CAN'T SWITCH GEARS (GEAR SHIFT WON'T MOVE). I'D NEED TO UPLOAD A VIDEO FOR YOU TO SEE IT. IT ALWAYS HAPPENS WHEN USING THE BRAKES AND HAS BEEN HAPPENING FOR OVER A YEAR.

VEHICLE CONVERTED TO STRETCH LIMOUSINE BY IMPERIAL COACH IN SPRINGFIELD, MO. THE METHOD OF CONVERSION CAUSED THE SIDE CURTAIN AIRBAGS TO BE PERMANENTLY DISABLED CAUSING THE VEHICLE TO CONSTANTLY DISPLAY THE AIRBAG LIGHT ON THE DASHBOARD. THIS CONVERSION ALSO HAMPERED THE TRACTION CONTROL REQUIRING THE DRIVER TO TURN OFF TRACTION CONTROL PRIOR TO OPERATING THE VEHICLE TO AVOID DIFFICULTY MANEUVERING AROUND TURNS. THESE OPERATING DEFICIENCIES ARE ONLY ON THE VEHICLE WITH VIN# [XXX]. WE WERE AWARE OF THE SITUATION WHEN WE PURCHASED THE VEHICLE HOWEVER, WE HAVE SOLD THE VEHICLE "AS IS" AT AUCTION BUT IT APPEARS THAT IT IS BEING "FLIPPED" BY SEVERAL OWNERS. WE ARE CONCERNED FOR THE SAFETY OF THIS VEHICLE WITH AN UNKNOWING OPERATOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WIPERS AND RADIO STOP WORKING WHILE CAR IS MOVING. SOMETIMES THEY DO YOU NEVER KNOW WHEN THEIR NOT GOING TO WORK.ESPECIALLY DURING A SEVERE THUNDERSTORM.

TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. WHILE THE VEHICLE WAS AT A STANDSTILL, THE FRONT DRIVER AND PASSENGER SIDE WINDOWS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE REGULATOR. WHILE DRIVING 25 MPH, THE CONTACT ATTEMPTED TO SWITCH THE HEATER OFF, BUT THE HEATER FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE BLOWER HAD LIKELY FAILED. THE CONTACT TOOK THE VEHICLE HOME BEFORE THE DEALER COULD PROPERLY DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. WHILE DRIVING 75 MPH, THE VEHICLE SEIZED UP WITHOUT WARNING AND WOULD NOT ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.

2010 FORD EXPEDITION WAS TRAVELING SOUTHBOUND. A 2007 CHEVY SILVERADO THAT WAS ON THE NORTHBOUND SIDE, MADE A LEFT-HAND TURN IN FRONT OF THE EXPEDITION WITHOUT YIELDING RIGHT OF WAY TO ONCOMING TRAFFIC. THE EXPEDITION WAS TRAVELING ABOUT 35 MPH AND THE BRAKES LOCKED UP LEAVING SKID MARKS ON THE PAVEMENT. THERE WAS NO TIME TO REACT AS IT TOOK PLACE SO QUICKLY. THE VEHICLES COLLIDED RIGHT FRONT TO RIGHT FRONT. THEN AS THE VEHICLES CONTINUED IN MOTION THE EXPEDITION WAS DRAGGED SIDEWAYS INTO A T-BONE TYPE POSITION WITH THE SIDE OF THE SILVERADO, AND THE FRONT OF THE EXPEDITION SLIDE DOWN THE SIDE OF THE SILVERADO IN THIS POSITION CAUSING DAMAGE TO THE SILVERADO'S PASSENGER FRONT FENDER, DOOR, EXTENDED CAB DOOR AND FRONT OF THE BEDSIDE. THE BACKEND OF THE SILVERADO CAME UP OFF OF THE GROUND AND THEN THE VEHICLES SEPARATED. THE WHOLE FRONT OF THE EXPEDITION WAS TAKEN OFF. IT WAS DEEMED A TOTAL LOSS. FIRE DEPARTMENT WAS SURPRISED THE AIRBAGS DID NOT DEPLOY AND ADVISED US TO STAY OUT OF THE VEHICLE AT THAT POINT. THERE WERE THREE OCCUPANTS IN THE EXPEDITION, ALL WEARING SEATBELTS, INCLUDING THE DRIVER, A PASSENGER IN THE RIGHT FRONT SEAT AND A PASSENGER IN THE RIGHT SEAT OF THE SECOND ROW OF SEATING. THE RIGHT FRONT PASSENGER WAS HEAVILY BRUISED ACROSS THE CHEST FROM THE SEATBELT LOCKING UP. HOWEVER THAT PARTICULAR SEATBELT WOULD OFTEN LOCK UP AND START CINCHING DOWN ON WHOEVER WAS OCCUPYING THAT SEAT ON A REGULAR BASIS PRIOR TO THIS ACCIDENT. AND WHEN THE SEAT BELT WOULD DO SO IT WOULD HAVE TO BE UNFASTENED AND LET TO PULL ALL THE WAY BACK IN, PULLED BACK OUT AND REFASTENED. SO EVEN WITH ITS PRIOR APPARENT DEFECT IT STILL LOCKED UP IN THE COLLISION, JUST NO AIR BAG DEPLOYMENT.

I WAS T-BONED BY A PICKUP TRUCK WHO RAN A STOP SIGN, COMBINED SPEED OF COLLISION WAS A HUNDRED MPH. ALL AIRBAGS WERE DEFLATED. I HAD LACERATIONS TO MY HEAD AND EYE CONSISTENT WITH IMAGES OF THOSE CAUSED BY TAKATA AIRBAGS.

TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED COROSSION AROUND THE PASSENGER SIDE LIFTGATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE NEEDED TO BE REFINISHED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

I PURCHASED A NEW SET OF PIRELLI TIRES FOR MY 2010 FORD EXPEDITION IN FEB. 2015 & THEY COST ME $1,800.00. I THOUGHT I WAS PAYING FOR A A BETTER SET OF TIRES. IN AUG.,6 MTH. LATER, MY FAMILY WENT ON A TRIP TO NC IN THE EXPEDITION & ON OUR WAY HOME MY FRONT PASSENGER TIRE COMPLETELY CAME APART FROM THE INSIDE OUT ON THE INTERSTATE. MY TIRE SENSOR LIGHT HAD COME ON MAYBE 10 MINUTES AT MOST PRIOR TO THE TIRE EXPLODING, WE SHOULD'VE HAD TIME TO MAKE IT TO A GAS STATION. I BROUGHT MY CAR TO SARASOTA FORD THE NEXT DAY & WAS TOLD I SHOULD HAVE IMMEDIATELY PUT A SPARE ON MY CAR & BROUGHT THE TIRE IN BECAUSE MOST LIKELY THE VALVE STEM WAS LEAKING & THEY WOULD'VE COVERED THE TIRE. JIMMY SAID THAT I RUINED THE TIRE BECAUSE OF DRIVING ON IT WITH LOW TIRE PRESSURE. I PAID THE $225.BECAUSE I STILL HAD A SPARE TIRE ON MY CAR & I WASN'T COMFORTABLE WITH IT & I WASN'T GETTING ANYWHERE TRYING TO TELL HIM THAT I DIDN'T BELIEVE YOU CAN BE GIVEN A 10 MIN.WARNING TO GET YOUR TIRE OFF THE ROAD BEFORE IT JUST DISINTEGRATES. I'M NOT SURE IF IT WOULD'VE GONE DIFFERENTLY IF I'D BEEN A GUY! I'VE BEEN DEALING WITH SARASOTA FORD A LONG TIME & THEY HAVE ALL OF MY SERVICE LOG RECORDS. I GET MY OIL CHANGED EVERY 3,000 MI , MY TIRES ROTATED EVERY OTHER OIL CHANGE & THE RECORDS WILL SHOW THAT I TAKE CARE OF ANY NEEDS THAT MY CAR HAS, I DON'T IGNORE THEM AS HE WOULD IMPLY. I'M EXTREMELY DISAPPOINTED IN SARASOTA FORD FOR BEING SO QUICK TO BLAME ME FOR THIS TIRE FAILURE & I'M OBVIOUSLY NOT HAPPY WITH PERELLI TIRE EITHER. I AM VERY THANKFUL WE WERE JUST VERY INCONVENIENCED & NO ONE WAS HURT. LUCKILY THERE ARE MANY OTHER CHOICES FOR TIRES & TIRE COMPANIES FOR THE REST OF OUR VEHICLES.

ON 04/14/2015 MY FRIEND OUR 2010 FORD EXPEDITION EL LIMITED IN THE DRIVEWAY AND WENT INTO THE HOUSE. APPROXIMATELY 2 HOURS LATER SHE HEARD THE ALARM GO OFF AND WENT OUTSIDE TO INVESTIGATE. THE CAR HAD DARK TINTS ON THE WINDOWS BUT THE CAR LOOKED DARKER THAN NORMAL THEN SHE REALIZED SHE COULDN'T SEE IN THE CAR BECAUSE IT WAS FULL OF BLACK SMOKE. A FEW SECONDS LATER SHE SAW A SPARK COMING FROM THE MIDDLE SECTION OF THE DASH BOARD THEN ALL THE WINDOWS BLEW OUT AT ONCE AND THE CAR BURST INTO FLAMES. SHE CALLED 911 AND THE FIRE DEPARTMENT MANAGED TO KEEP THE FIRE FROM SPREADING TO MY HOUSE AND MY NEIGHBOR'S HOUSE. THE FIRE WAS SO HOT IT MELTED THE FRAMES OF MY WINDOWS AND SCORCHED THE SIDING ON THAT SIDE OF THE HOUSE. THE TREE, BUSHES , GRASS AND LIRIOPE ON THAT SIDE OF THE HOUSE CAUGHT ON FIRE AND THERE IS GLASS ALL OVER MY YARD. THE CAR WAS COMPLETELY DESTROYED. I UNDERSTAND THAT FORD HAS HAD SIMILAR FIRES IN THE PAST WITH EARLIER MODELS. APPARENTLY THEY HAVE NOT FIXED ALL OF THE PROBLEMS. THE CAR WAS WORKING WELL UNTIL THE DAY IT CAUGHT ON FIRE. THE ARSON INVESTIGATOR SAID THAT IT LOOKED LIKE IT MIGHT HAVE STARTED IN THE NAVIGATION SYSTEM. NOW I AM READING THAT FORD HAS HAD PROBLEMS WITH A "DEFECTIVE CRUISE CONTROL SWITCH THAT HAS CAUSED TRUCKS TO GO UP IN FLAMES? SIMILAR TO HOW MY EXPEDITION WAS DESTROYED. I ALSO READ THAT FORD EXPEDITIONS AS WELL AS OTHER FORD TRUCKS HAVE HAD A ?POSSIBLE DEFECT IN THE SPEED CONTROL DEACTIVATION SWITCH?. THE ARTICLE STATED THAT, ?SOME SWITCHES COULD LEAK. BECAUSE THE SWITCH HAS ELECTRICAL POWER AT ALL TIMES, THE LEAKING FLUID COULD IGNITE AND CAUSE A FIRE, EVEN WHEN THE VEHICLE IS UNATTENDED?. REGARDLESS OF HOW IT HAPPENED THE TRUCK OBVIOUSLY HAD A DEFECT. I HAVE PHOTOGRAPHS AND MY NEIGHBORS HAVE VIDEO OF THE FIRE. *TR

VEHICLE STARTED ON ITS OWN WITHOUT THE IGNITION SWITCH TURNED ON. I WAS NOT ABLE TO GET THE CAR TO STOP RUNNING UNTIL I TURNED THE IGNITION SWITCH ON AND THEN BACK TO OFF. *TR

I WAS ATTEMPTING TO ACCELERATE FROM AN IDLE POSITION TO ENTER A HIGHWAY. IN THE PROCESS OF ACCELERATION, MY ENGINE BEGAN TO KICK AND STUTTER LIKE IT WAS NOT TAKING IN ENOUGH GAS. I HAVE REPORTED THIS MATTER TO MY FORD DEALERSHIP WITHOUT A SATISFACTORY ANSWER. A COLLEAGUE OF MINE WHO OWNS THE EXACT SAME STYLE, MODEL AND YEAR VEHICLE EXPERIENCED THE SAME EXACT ACTIONS AND ALSO VISITED THE SAME FORD DEALERSHIP (WORLD FORD) AND WAS ADVISED THAT THE KICKING OR BUCKING OF THE ENGINE WAS DUE TO A DEFECTIVE TORQUE CONVERTER THAT FORD IS UNWILLING TO REPLACE (A $2000 JOB). THE DEALERSHIP HAS PLACED FLUID IN THE ENGINE WITHOUT ANY RESOLUTION. THIS IS MY 3RD EXPEDITION. WHILE I AM HAPPY WITH FORD, THERE IS CLEARLY A DEFECT (DUE TO SIMILAR ACTIONS IN ITS OTHER MODELS). THEY CHOSE TO IGNORE THE PROBLEM. I NEED A RESOLVE IMMEDIATELY. *TR

THERE ARE 3 SPOTS SO FAR THAT HAVE BUBBLED UP ON THE HOOD AND TAILGATE OF MY VEHICLE. IT'S STILL UNDER WARRANTY TILL 06/15 BUT FORD REFUSES TO DO ANYTHING ABOUT IT. *TR

PAINT IS BUBBLING ON LIFT GATE. *TR

BUBBLING OF PAINT LOCATED CENTRALLY ON TAILGATE IN SEVERAL LOCATIONS AROUND METAL EDGE AND AROUND LICENSE PLATE, IS APPARENTLY NOT COVERED UNDER WARRANTIES OR PURCHASED $3500 EXTENDED WARRANTY COVERAGE EITHER...NICE FORD! *TR

COMPRESSOR FAILED AND SENT METAL SHAVINGS THROUGHOUT ENTIRE SYSTEM. THIS REQUIRES REPLACEMENT OF COMPRESSOR, RECEIVER DRYER, AND EXPANSION MODULES. THESE PARTS ARE ON A NATIONAL BACK ORDER FROM FORM, WHICH INDICATES THIS IS A MASSIVE PROBLEM WITH THE VEHICLE. *TR

PAINT IS BLISTERING ON THE HOOD AND REAR TAILGATE, WHICH ARE MADE OF ALUMINUM. FORD WON'T COVER THIS UNDER THEIR CORROSION WARRANTY UNLESS THERE IS PERFORATION THRU TO THE SHEET METAL. BY THE TIME THIS OCCURS THE WARRANTY IS UP AND THE PAINT IS FALLING OFF THE VEHICLE. *TR

AS I WAS DRIVING AWAY FROM MY HOME (THANKFULLY AT A LOW SPEED) THE POWER STEERING SUDDENLY WENT OUT. IF I HAD BEEN GOING ANY FASTER AN ACCIDENT MIGHT HAVE HAPPENED. ALSO, I CONTINUE TO HAVE PROBLEMS WITH THE POWER WINDOW IN THE CAR. WHEN IT IS COLD, YOU CAN GET THE WINDOW TO GO DOWN BUT IT IS VERY HARD TO GET IT TO GO BACK UP. TWO SHOPS TOLD ME THAT THE MOTOR IN THE WINDOW WAS BAD SO I HAD ONE OF THEM REPLACE IT BUT THAT DIDN'T SOLVE THE PROBLEM AS I LEARNED THE NEXT TIME IT WAS COLD AND THE WINDOW STILL DIDN'T WORK RIGHT. I WAS THEN TOLD THAT THERE IS AN ELECTRICAL PROBLEM THAT MAKES THE MOTOR KEEP GOING BAD BUT I DON'T KNOW WHAT IS GOING ON. *TR

BOUGHT TRUCK USED,WITH PIRELLI SCORPION TIRES. THEY CRACKED 360 DEGREES , 1 INCH FROM THE RIM, INSIDE SURFACE, ON ALL 4 TIRES! THIS WAS NOTED ON A OIL CHANGE.. DEALER AGREED TO CHANGE ALL TIRES. *JS THESE TIRES (NEW) AFTER A SHORT TIME, FAILED IN A SIMILAR MANNER, AGAIN ALL 4 TIRES.

AFTER ONLY A LITTLE OVER 3 YEARS THE VEHICLE HAS DEVELOPED CORROSION AND PAINT BUBBLING ON THE HOOD AND TAILGATE. THESE BODY PANELS ARE ALUMINUM AND THE PROBLEM IS WELL KNOWN, ALTHOUGH THE MANUFACTURER IS VERY RELUCTANT TO RESOLVE THESE PROBLEMS.

WHEN ATTEMPTING TO PASS ANOTHER VEHICLE WITHOUT WARNING THE TRUCK WILL NOT ACCELERATE CAUSING A HAZARDOUS SITUATION. THE TRANSMISSION WILL ATTEMPT TO SHIFT INTO PASSING GEAR AND THE ENGINE WILL INCREASE IN RPM BUT THERE IS NO INCREASE IN SPEED. AFTER A FEW SECONDS THERE IS A MILD BANG AND SHUDDER WHEN YOU LET OFF THE FOOT PEDAL. THERE IS NO WAY TO ACCELERATE ENOUGH TO PASS THE VEHICLE YOU'RE ATTEMPTING TO PASS UNLESS THEY SLOW DOWN FOR YOU SO THE ONLY OPTION IS TO COAST AND RESUME YOUR POSITION BEHIND THE VEHICLE YOU WERE ATTEMPTING TO PASS. THIS HAS NOW HAPPENED AT LEAST 3 TIMES THAT I REMEMBER. UNFORTUNATELY IT ONLY NEEDS TO HAPPEN ONCE IN THE WRONG SITUATION TO HAVE POTENTIALLY DEADLY CONSEQUENCES. I HAVE RETURNED THE VEHICLE TO THE DEALERSHIP AND HAVE BEEN ADVISED THE TRANSMISSION SOFTWARE NEEDS TO BE UPDATED. I'VE DONE THIS TWICE AND NOW IT APPEARS TO BE NEEDED AGAIN AFTER ONLY 3 OR 4 MONTHS. IN ADDITION, WHILE IT IS NOT A SAFETY ISSUE, THE LOW SPEED OPERATION OF THE TRANSMISSION IS ERRATIC. THE SOFTWARE UPDATES SEEM TO ADDRESS THIS ISSUE BUT ONLY FOR A SHORT TIME. I CAN LIVE WITH THE LOW SPEED ISSUE, THE LACK OF PASSING ABILITY IS A HUGE SAFETY ISSUE TO ME AT LEAST. *TR

THE REAR WINDOW EXPLODED/SHATTERED WHILE THE VEHICLE WAS IDLING IN THE DRIVEWAY. NOTHING IMPACTED THE GLASS, MY FAMILY HAD JUST GOT IN THE VEHICLE AND A FEW SECONDS LATER HEARD A WHISTLING SOUND AND THE WINDOW SHATTERED. I CONTACTED THE LOCAL DEALER AND THEY SAID THERE HAD BEEN NO OTHER SIMILAR REPORTS AND IT WAS NOT COVERED UNDER WARRANTY. *TR

THE FAILURES OCCURRED OVER A 3 DAY PERIOD. THE MOTOR QUIT WHILE IDLING FOR LESS THAN 5 MINUTES IN A RESTAURANT PARKING LOT. INITIALLY, IT WOULD NOT EVEN TURN OVER. HOWEVER, AFTER SEVERAL ATTEMPTS IT DID RE-START. THE MOTOR STALLED AGAIN ABOUT 90 MINUTES LATER WHILE GOING 30 MILES PER HOUR. WHILE COASTING, WE TURNED OFF THE MAIN STREET (WITH GREAT DIFFICULTY) - THE POWER STEERING, BRAKES ETC. NO LONGER WORKING. IT STARTED AFTER MANY FUTILE ATTEMPTS. WE HEADED TOWARDS A FORD DEALERSHIP AND THE MOTOR STALLED AGAIN, NOW ON A BUSY FREEWAY - AFTER MULTIPLE ATTEMPTS, WHILE COASTING, THE MOTOR DID RESTART. THAT DEALERSHIP HAD THE VEHICLE FOR 24 HOURS BUT FOUND NOTHING. THEIR COMMENT: "IT IS RUNNING FINE NOW - IT IS LIKELY ELECTRONIC - TAKE IT TO YOUR LOCAL DEALER". WE LEFT THE NEXT DAY FOR THE 240 MILE TRIP HOME. WE WERE ON A MAJOR FREEWAY DURING "RUSH HOUR" EXTREMELY CONGESTED TRAFFIC (DUE TO CONSTRUCTION) WHEN THE MOTOR STALLED ONCE AGAIN. WE HAD JUST MERGED FROM 2 LANES TO 1 AND MY HUSBAND WAS ABLE TO "MUSCLE THE VEHICLE" INTO THE RIGHT LANE AND ONTO THE SHOULDER. THIS TIME, AFTER MULTIPLE ATTEMPTS, NOTHING. WE WERE STRANDED ON A MAJOR FREEWAY WITH 2 DOGS AND ENDLESS 65 MPH TRAFFIC FLYING BY. AFTER UNLOADING OUR DOGS INTO THE MIDST OF THIS DANGEROUS SITUATION, OUR 2010 EXPEDITION WAS LOADED ONTO A FLATBED TRUCK TO BE HAULED THE 65 MILES REMAINING TO OUR HOME (AND THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE). AFTER 3 DAYS OF DIAGNOSTICS FOUND NOTHING, SOMEONE AT FORD (DETROIT) SUGGESTED THE "WIGGLE-WIRE" TEST BEFORE, AS A LAST RESORT, REPLACING THE COMPUTER SYSTEM. WITH THE ENGINE RUNNING, THE WIRES WERE WIGGLED UNTIL ONE ACTUALLY STOPPED THE ENGINE. IT HAD BEEN "CRIMPED", AS WIRES WERE "MERGED" FROM MANY TO A FEW AT THE FACTORY, EVENTUALLY CAUSING A SHORT. THE STALLING ENGINE COULD EASILY HAVE RESULTED IN AN HORRIFIC ACCIDENT. AND, I AM NOT CONVINCED IT IS TRULY "FIXED".

THE PAINT ON THE REAR HATCH IS BUBBLING, FORD STATES THEY DO NOT HAVE A ISSUE. THE SAME THING HAPPENED ON MY 2004 EXPEDITION. THIS SHOULD NOT HAPPEN TO A 2 YEAR OLD VEHICLE. AFTER RESEARCHING ONLINE THE PROBLEM SEEMS VERY WIDESPREAD. THEY WILL NOT GIVE ME A ANSWER AS TO WHY THIS COULD HAPPEN ON SUCH A NEW VEHICLE, ONLY SEND ME A FORM LETTER RESPONSE. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SHIFTED INTO PARK AND THE KEYS WERE REMOVED FROM THE IGNITION, THE VEHICLE ROLLED FORWARD AND CRASHED INTO A TREE. THE POLICE WERE CONTACTED AND REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 47,000.

TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD FAIL IN INTERVALS OF TWENTY MINUTES AT A TIME. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND HAD THE WINDSHIELD WIPER MOTOR REPLACED. THE FAILURE RECURRED TWO MONTHS LATER AND WOULD OPERATE ABNORMALLY FAST BEFORE FAILING. THE CURRENT AND THE FAILURE MILEAGE WAS 35,000. UPDATED 10/17/12 *CN UPDATED 10/23/2012 *JS

WHEN DRIVING THE 2010 FORD EXPEDITION THROUGH VIRTUALLY ANY PUDDLE, AS THE WATER HITS THE FRONT WHEELS IT IS THROWN DIRECTLY UP ONTO THE WINDSHIELD OF THE SUV. I HAVE OWNED MANY VEHICLES AND THEY ALWAYS ARE DESIGNED TO PUSH THE WATER AWAY/UNDER THE VEHICLE. THIS IS A VERY SERIOUS ISSUE AS YOU LOOSE ALL VISIBILITY EVERY TIME YOU RUN THROUGH A PUDDLE OF WATER. HAVING THE WINDSHIELD WIPERS ON HIGH STILL TAKES 3-4 CYCLES TO CLEAR THE AMOUNT OF WATER THAT IS DUMPED ON THE WINDSHIELD. SO YOU ARE DRIVING BLIND UNTIL YOU EXIT THE PUDDLE/WATER ALONG THE SIDE OF THE ROAD (WHICH CAN BE QUITE A DISTANCE WITH HEAVY RAINS AND WATER RUNNING DOWN THE SIDES OF THE ROAD). MANY PEOPLE HAVE COMPLAINED TO FORD AND THE RESPONSE IS HOW FORD HANDLES ALL OF THE COMPLAINTS ABOUT ANY OF THEIR VEHICLES....'NO PROBLEM FOUND. THE VEHICLE IS OPERATING AS DESIGNED.' HERE LIES THE ISSUE. IT HAS A MAJOR DESIGN FLAW THAT CREATES AN EXTREMELY DANGEROUS SITUATION FOR ANYONE DRIVING THESE VEHICLES IN THE RAIN. FORD SHOULD BE FORCED TO DEVELOP A DESIGN FIX FOR THIS ISSUE, AND ORDERED TO STOP SELLING ADDITIONAL VEHICLES UNTIL THIS FIX IS ROLLED OUT. FORD IS STILL THE SAME COMPANY THEY WERE IN THE 80'S AND 90'S....DENY RESPONSIBILITY AND HOPE PEOPLE WILL JUST GO AWAY. PLEASE INVESTIGATE THIS BEFORE PEOPLE ARE KILLED DUE TO FORD'S POOR DESIGN OF THIS VEHICLE. FORD WON'T HAVE RECORDS COMPLAINTS, BECAUSE THE DEALERS WON'T WRITE A REPAIR ORDER FOR IT SINCE THERE IS NO FIX. THIS IS THE SAME APPROACH FORD IS TAKING ON THE 6 SPEED TRANSMISSION ISSUES THESE VEHICLES HAVE ALSO. *TR

THE 2010 FORD EXPEDITION WAS PARKED IN A DRIVEWAY NOT ON AN INCLINE. WHILE IN PARK IT ROLLED BACKWARDS ACROSS A STREET AND CRASHED INTO A TREE. AFTER THE INCIDENT IT WAS DETERMINED THAT WITH THE ENGINE TURNED OFF AND THE KEY REMOVED THE CAR COULD BE PUT INTO ANY GEAR. IT WAS FURTHER DETERMINED THAT THE KEY COULD BE REMOVED WITH THE ENGINE OFF AND THE CAR IN DRIVE OR ANY OTHER GEAR. *TR

TRANSMISSION SEVERELY SLIPS WHEN DOWNSHIFTING FROM OVERDRIVE...ONLY HAPPENS AFTER DRIVING FOR 2 OR MORE HOURS. HAVE HAD IT IN 3 TIMES, BUT DEALER ONLY WOULD DOCUMENT IT ONCE. THE FIRST 2 TIMES, THEY SAID THE CAR WAS STILL BREAKING IN AND THAT IT WOULD SETTLE IN AFTER A FEW MORE THOUSAND MILES. THE 3RD TIME THE DEALER HOOKED UP EQUIPMENT AND DROVE IT FOR 5 MIN, RETURNED AND SAID NO PROBLEM FOUND. I FILED COMPLAINT WITH FORD. THEY CALLED DEALER, CALLED ME BACK AND SAID THERE WAS NO PROBLEM. I HAVE A $50K VEHICLE THAT CAN ONLY BE DRIVEN ON SHORT TRIPS. IT IS VERY DANGEROUS SINCE IT SLIPS AND THEN CATCHES SO BADLY THAT IT FEELS LIKE SOMEONE IS LITERALLY RUNNING INTO THE BACK OF THE VEHICLE.(BASICALLY THE TRANS IS SLIPPING, BUT IT IS TEARING UP THE U JOINTS, AND OTHER COMPONENTS AS IT SLIPS AND CATCHES) IT WOULD HIT SO HARD WHEN IT CATCHES THAT IT WOULD WAKE UP THE KIDS ON OUR TRIP TO FL (1100 MILES EACH WAY) EVERY TIME THE CRUISE CONTROL WOULD TRY TO MAINTAIN SPEED ON ANY INCLINE. LOOKS LIKE ALL THE MEDIA AROUND FORD FINALLY HAVING QUALITY VEHICLES AND HAVING CHANGED TO A TRUE CUSTOMER SERVICE ORIENTED COMPANY ARE FALSE. IF NHTSA CAN'T ASSIST, THEN ONCE I CAN GET IT PAID DOWN ENOUGH TO BREAK EVEN, I'LL TRADE IT IN ON A SUBURBAN OR TOYOTA. I'M DONE WITH FORD...DON'T TAKE YOUR CHANCES, BUY SOMETHING ELSE. *TR

ON WEDNESDAY MORNING, JULY 27, 2011, BETWEEN 8:30 A.M. AND 9:00 A.M., I TOOK MY 2010 FORD EXPEDITION TO THE FOUNTAIN CAR WASH IN PLANO. UPON EXITING THE CAR WASH TUNNEL, I SHIFTED THE TRUCK FROM NEUTRAL TO DRIVE, IDLED SLOWLY OUT OF THE TUNNEL AND AROUND THE HAIRPIN TURN TO HEAD TO THE BACK OF THE BUILDING WHERE CAR WASH EMPLOYEES DRY VEHICLES BY HAND. IN THE DRIVEWAY AHEAD OF ME WAS A BLUE FORD EXPEDITION. ONCE AROUND THE TURN, I PRESSED ON THE ACCELERATOR TO MOVE THE TRUCK FORWARD. AS SOON AS I PRESSED THE ACCELERATOR, THE ENGINE RACED, I HEARD THE TIRES SKID AND THE TRUCK LURCHED FORWARD FAST OUT OF MY CONTROL. I IMMEDIATELY PRESSED HARD ON THE BRAKE WITH BOTH FEET, BUT THE ENGINE CONTINUED TO RACE. MY TRUCK WAS GOING TOO FAST TO STOP AND IT REAR-ENDED THE BLUE TRUCK. AFTER THE IMPACT, I IMMEDIATELY PUT MY TRUCK IN PARK, SHUT OFF THE ENGINE AND GOT OUT TO CHECK ON THE PASSENGERS OF THE BLUE TRUCK. THE LADY DRIVER OF THE BLUE TRUCK GOT OUT TOO. I ASKED THE LADY DRIVER IF SHE WAS ALRIGHT. SHE OPENED THE BACK DOOR TO HER TRUCK AND I SAW TWO GIRLS IN THE BACK SEAT. I ALSO ASKED THE LADY IF HER CHILDREN WERE OKAY AND SHE SAID THEY WERE. THE LADY DRIVER OF THE BLUE TRUCK AND I WENT TO THE BACK OF HER TRUCK TO LOOK AT THE DAMAGE. THE TRUCKS WERE FAR ENOUGH APART FOR US TO STAND BETWEEN THEM. HER TRUCK HAD SCRATCHES AND THE TAILGATE WAS DENTED. THE FRONT END OF MY TRUCK WAS DAMAGED FROM THE IMPACT AND THE TRAILER HITCH ON THE BLUE TRUCK. AS WE WERE LOOKING AT THE DAMAGE, I HEARD A LOUD MOAN COMING FROM THE RIGHT SIDE OF THE BLUE TRUCK. I WALKED OVER AND SAW ONE OF THE EMPLOYEES, A LADY ABOUT MY SIZE, ON THE GROUND BETWEEN THE BLUE TRUCK AND THE CURB. TWO OTHER EMPLOYEES WERE TRYING TO HELP HER. AT THAT MOMENT, THE MANGER OF THE CAR WASH CAME AROUND THE CORNER TOWARD US AND I TOLD HIM TO CALL 911. THE EMPLOYEE WAS CARE FLIGHTED TO THE HOSPITAL

TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS WERE NOT BRIGHT ENOUGH, AS A RESULT HE COULD NOT READ ANY OF THE INSTRUMENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WAS NORMAL AND THEY COULD NOT ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE IT WAS NOT CONSIDERED A DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 33,000.

I OWN A 2010 FORD EXPEDITION V8 WITH 9000MILES ON IT. I WAS PULLING OUT INTO TRAFFIC MAKING A LEFT HAND TURN FROM A STOP. WHILE GIVING THE TRUCK GAS THE TRANSMISSION STARTED JUMPING GEARS AND SLIPPING WHILE OTHER VEHICLES SLAMMED ON THEIR BRAKES. THE TRUCK HAS BEEN INTO SHOP 9 TIMES IN 8 MONTHS FOR TRANSMISSIONS ISSUES. THE TRANSMISSION ISSUES HAVE OCCURRED SEVERAL TIMES AND PROBLEM IS NOT BEING ADDRESSED BY THE MANUFACTURER. THE TRANSMISSION HAS BEEN WORKED ON SEVERAL TIMES AND AT THIS POINT I AFRAID TO PUT MY FAMILY IN THIS TRUCK. *TR

MY 2010 HAS JUMPED OUT OF GEAR 4-5 TIMES AND MOST RECENTLY IT JUMPED OUT AND I MISSED THE BRAKE AND HIT THE GAS --THE SUV RAN INTO A BUILDING CAUSING ABOUT 6-8K IN DAMAGE. I KNOW I PUT THE EXPEDITION IN GEAR AND THE VIDEO/SURVEIL. TAPE SHOWS THAT I DID..I AM TRADING THIS POS ASAP!!! *TR

THERE WAS NO INCIDENTS THAT LED UP TO THE EVENT. WAS DRIVING DOWN THE ROAD AND WENT TO APPLY THE BRAKES WHEN THE VEHICLE BEGAN TO VIBRATE AND HESITATED IN STOPPING. HAD THE VEHICLE IN THE SHOP ON MARCH 14, 2011 AND THE PSDS AND BRAKES SYSTEM WAS AT 100%. THEN TOOK THR VEHICLE BACK INTO THE SHOP ON MARCH 24, 2011. AFTER THE VEHICLE WAS HARD T GET STOPPED AND VIBRATED. UPON INSPECTION THE BRAKE PADS HAD CRYSTALLIZED AND MELTED THE ROTORS. THERE WAS NO WARNING THAT THE BRAKE SYSTEM WAS FAILING. I OWN A 2010 FORD EXPEDITION EL. THIS IS THE 2ND 2010 FORD EXPEDITION EL THAT I HAVE OWNED WITH PROBLEMS. FORD MOTOR COMPANY'S STANCE IS THAT THEY ARE REPLACING THE BRAKE PADS AND ROTORS UNDER WARRANTY, HOWEVER THEY CAN NOT TELL ME WHAT CAUSED THIS, AND THEY ARE NOT WILLING TO GET AN ENGINEER INVOLVED. I HAVE WENT AS FAR AS I CAN WITH CUSTOMER SERVICE REGARDING THIS SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. THE CONTACT STATED THAT THE FOG LIGHTS SHATTERED ABNORMALLY. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE FOG LIGHTS TO SHATTER AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THAT THE MANUFACTURER WAS AWARE OF THE ISSUE BUT A REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 18,000.

2010 FORD EXPEDITION HEADREST DESIGN IS EXTREMELY UNCOMFORTABLE. ANGLE IS TOO FAR FORWARD. I HAVE CONSTANT UPPER BACK AND NECK PAIN SINCE BUYING THIS VEHICLE IN MAY 2010. THE DEALER HAS NO SOLUTION TO ALTER OR REPLACE FACTORY PARTS. FORD NEEDS TO REPLACE THIS DEFECTIVE PART IMMEDIATELY! *TR

I JUST WANT TO REPORT HOW UNCOMFORTABLE THE HEADREST IN THE FORD EXPEDITION ARE. THEY ARE TILTED WAY TO FAR FORWARD. *TR

HEADRESTS FOR DRIVER'S AND PASSENGER'S SEATS ARE AT AN ACUTE INWARD ANGLE FORCING IMPROPER SITTING POSITION IN SEAT AND POINTING THE HEAD DOWNWARD. *TR

THE TWO FRONT HEADRESTS ARE AT AN ACUTE ANGLE TOWARDS THE FRONT OF THE VEHICLE AND PRECLUDE THE DRIVER/RIDER FROM SITTING UPRIGHT WITHOUT TILTING HIS HEAD CONSIDERABLY FORWARD. RIDING LIKE THIS FOR ANY LENGTH OF TIME CAUSES A VERY BAD NECK ACHE AND PREVENTS THE DRIVER/RIDER FROM BEING ABLE TO LOOK UP. THE ONLY SOLUTIONS ARE TO REMOVE THE HEADREST OR TO TURN THE HEADREST AROUND. BOTH OF THESE TOTALLY DEFEAT THE PURPOSE OF THE HEADREST TO PREVENT WHIPLASH. *TR

TL*THE CONTACT OWNS A 2010 FORD EXPEDITION. WHEN THE VEHICLE STOPPED ON AN INCLINE, THE GEAR SHIFT WAS IN REVERSE; HOWEVER, IT RESPONDED AS IF IT WERE IN PARK. THE VEHICLE CRASHED INTO A BANK OF ROCKS. THERE WERE FRONT END DAMAGES TO THE BUMPER. THERE WERE NO INJURIES MENTIONED. THE DEALER WAS CONTACTED AND STATED THAT WAS THE WAY THE VEHICLE WAS DESIGNED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 2100 AND THE CURRENT MILEAGE WAS 2150. UPDATED 08/27/10. *LJ WHEN THE VEHICLE WAS TURNED OFF, IT WENT INTO FREE WHEEL AND STARTED TO ROLL DOWN THE INCLINE AND SUBSEQUENTLY CRASHED CAUSING DAMAGE. THE VEHICLE WAS ON AN INCLINE AND THOUGHT TO BE IN PARK, BUT WAS REALLY IN REVERSE. UPDATED 08/31/10*JB

TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. WHILE DRIVING 70 MPH ON A RAINY DAY WATER WAS LEAKING IN FROM THE BACK REAR WINDOW. THE CONTACT STATED THE WATER IMPAIRED HER VISION. SHE STATED SHE HAD TO PULL OVER TO THE SIDE OF THE ROAD AND CLEAN THE REAR WINDOW. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON SEVERAL OCCASIONS, THE DEALER HAS ADJUSTED THE WINDOW AND REPLACED THE SEAL ONCE. THE MANUFACTURE STATED THEY HAVE NO FIX FOR THE PROBLEM AND THEY WILL NOT TAKE THE VEHICLE BACK. THE FAILURE MILEAGE WAS 8,900 AND THE CURRENT MILEAGE WAS 22,681.

TL*THE CONTACT OWNS A 2010 FORD EXPEDITION. THE CONTACT TEST DROVE ANOTHER 2010 EXPEDITION VEHICLE AND NOTICED THAT THE HEAD RESTRAINT WAS POSITIONED WHERE HER HEAD AND CHIN IS HITTING HER CHEST. FORD LET HER KNOW THAT THE 2010 VEHICLE WILL BE DIFFERENT WHERE NOW SHE HAS TO POSITION IT WHERE SHE CAN OBSERVE TRAFFIC IN AN UNCOMFORTABLE POSITION . SHE HAS EXPERIENCED PAIN TO HER NECK AND CHEST. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY COULD NOT MAKE AN MODIFICATIONS SINCE THEY WERE NOT APPROVED FOR THE SAFETY STANDARDS. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 5800. UPDATED 05/06/10. *LJ UPDATED 06/25/10.*JB

POOR HEADLIGHTS. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER HEAD RESTS ARE AT AN ACUTE ANGLE. THIS ANGLE DISABLED THE OCCUPANTS FROM BEING PROPERLY POSITIONED IN THE SEATS. HE NOTIFIED THE MANUFACTURER; HOWEVER, HE WAS ADVISED BY A REPRESENTATIVE THAT THE ANGLE WAS THE NORMAL DESIGN OF THE VEHICLE. THE FAILURE MILEAGE WAS 3 AND THE CURRENT MILEAGE WAS 154. UPDATED 10/13/09.*JB