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NHTSA recalls, safety ratings, and consumer complaints for the 1997 Chevrolet Suburban.
NHTSA has not published 5-star crash-test ratings for the 1997 Chevrolet Suburban. New vehicles are often added to the NCAP rating program after initial release; check nhtsa.gov/ratings for the latest status.
Component: FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Consequence: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
Component: VISIBILITY:WINDSHIELD WIPER/WASHER
ON CERTAIN MINIVANS, PICKUP TRUCKS, AND SPORT UTILITY VEHICLES WITH CERTAIN MODEL-ENGINE COMBINATIONS, THE WINDSHIELD WIPER MOTOR MAY FAIL DUE TO CRACKED SOLDER JOINTS ON THE CONTROLLER CIRCUIT BOARD. THE WINDSHIELD WIPERS COULD WORK INTERMITTENTLY OR NOT AT ALL.
Consequence: IF THIS WERE TO OCCUR DURING BAD WEATHER, DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER. OWNER NOTIFICATION BEGAN ON JUNE 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.
THE PREVIOUS OWNER SAID THE BRAKES WORE QUICKLY BUT WE DIDN'T REALIZE HOW QUICKLY UNTIL WE HAD ISSUES AND GOT THE REPAIR INFORMATION. NEW BRAKES ABOUT EVERY 4 MONTHS ARE NEEDED. ONCE THEY START WEARING THE PADS AND ROTORS ARE GONE WITHIN A DAY. THIS TIME I NEARLY RAN INTO SOMEONE THEY DETERIORATED SO FAST. I'VE READ THIS SEEMS TO BE A PROBLEM WITH MANY MORE OF THE SAME VEHICLES
I STOPPED TO GET GAS ANC CUT MY TRUCK OFF. I GOT BACK IN IT AND CUT IT ON AN DROVE ABOUT 30 YARDS I NOTICED A SMELL LIKE BURNING WIRES. SO I CUT IT OFF GOT OUT CHECKED THE OUTSIDE THE SMELL IS ONLY ON THE INSIDE. THEN I POPPED THE HOOD AN SMELLED THE SAME SMELL. I PUSHED IT AND PARKED IT. MY CLICKER IS NOT WORKING TO UNLOCK OR LOCK IT, THE LIGHTS WILL NOT GO OFF AND IT MAKES THE RINGING SOUND AS IF THE DRIVER DOOR IS OPEN EVEN WHEN IT'S NOT. I TOOK THE BATTERY OUT TO SEE IF IT WAS THAT BUT ITS FULLY CHARGED.
MY 1997 CHEVROLET SUBURBAN C-2500 IS LEAKING OIL FROM UNDERNEATH THE ENGINE AND MAKING ENGINE VERY "HOT". THIS HAPPENS WHEN I'M DRIVING THIS VEHICLE.I TOUCH THE ENGINE HOOD AND FEEL THAT IT'S VERY, VERY HOT. I JUST WENT HOME TO PREVENT ANY FIRE OR ACCIDENT. MY MECHANIC SAID IT'S NOT ORDINARY FOR THIS HEAVY DUTY TRUCK TO LEAK OIL WITH ONLY 77,000 MILES. I NEED YOU TO INVESTIGATE MY PROBLEM AND CONTACT GM. YOU CAN EMAIL ME AT [XXX] FOR AN UPDATES REGARDING THIS PROBLEMS. LOOKING FORWARD TO HEAR FROM YOU SOON. THANKS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The 1997 Chevrolet Suburban has 3 NHTSA recalls and 438 consumer complaints on file. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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Component: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
CERTAIN SPORT UTILITY VEHICLES, MINI VANS, AND PICKUP TRUCKS MAY DEVELOP A SHORT CIRCUIT IN THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH.
Consequence: IF THIS WERE TO HAPPEN, IT COULD RESULT IN AN INOPERATIVE SWITCH, HEAT DAMAGE TO THE DRIVER'S DOOR, AND/OR IGNITION OF COMPONENTS IN THE DRIVER'S DOOR AND A SUBSEQUENT VEHICLE FIRE WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSTALL A FUSED JUMPER HARNESS TO THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH. OWNER NOTIFICATION BEGAN ON APRIL 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
DECEMBER 2009, REPLACED RUPTURED BRAKE LINES ABOVE THE REAR DIFFERENTIAL. SEVERELY RUSTED. JULY 15, 2012, RUPTURED BRAKE LINE BY THE DRIVER SIDE FLOOR BOARD AND FIRE WALL. SEVERELY RUSTED. FUEL LINES UNDER THE VEHICLE IS ALSO SEVERELY RUSTED. LEAK CAN CAUSE FIRE. BRAKE FAILURE OCCURRED DURING DRIVING ON ROAD. *TR
THE AIRBAG DIDN'T DEPLOYED AM VEER DISAPPOINTED MY SON WAS INJURED. *TR
TL* THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS AND WASHERS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACT AND CONFIRMED THAT REMEDY REPAIRS WERE PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER:03V159000(VISIBILITY:WINDSHIELD WIPER/WASHER) PRIOR TO THE FAILURE. THE VHEICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 99,200.
ERRATIC POWER STEERING ASSIST WHILE DRIVING RESULTING IN ERRATIC CONTROL AT HIGHWAY SPEEDS. STARTED IN 2006 AND ENDED IN 2009. VEHICLE WAS TAKEN TO DEALER NUMEROUS TIMES TO NO AVAIL. *TR
TL*THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. WHEN THE VEHICLE IS FULLY LOADED, THE CONTACT NOTICES THAT THE VEHICLE BECOMES DIFFICULT TO STEER. HE HAS TAKEN THE VEHICLE TO A MECHANIC 15 TIMES AND THEY HAVE MADE NUMEROUS REPAIRS, INCLUDING VARIOUS COMPONENTS OF THE STEERING UNIT, STEERING SENSORS, ACTUATOR, AND ALSO ADDITIONS TO THE SPRINGS OF THE SUSPENSION SYSTEM. ALL OF THE REPAIRS HAVE NOT ADEQUATELY REPAIRED THE FAILURES. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED BACK TO THE DEALER. THE FAILURE MILEAGE WAS 8,464 AND CURRENT MILEAGE WAS 86,000. UPDATED 10/08/08. *LJ UPDATED 10/10/08. *JB
HOOD LATCH ON 1997 CHEVY SUBURBAN KEEP FAILING, HOOD FLIES UP WHILE DRIVING. HAS HAPPENED 3 TIMES IN TWO YEARS. *TR
THE CAR WAS PARKED IN THE DRIVEWAY. IN THE MIDDLE OF THE NIGHT IT BURST INTO FLAMES. OUR DOGS WOKE US UP. THE FIRE STARTED IN THE FRONT PASSENGER COMPARTMENT. BY THE TIME THE FIRE DEPARTMENT ARRIVED 7 MINUTES LATER THERE WAS NOTHING LEFT TO THE INTERIOR OF THE CAR. THE ENGINE AND UNDERSIDE OF THE CAR WERE UNDAMAGED BY THE FIRE. A TREE NEAR THE CAR ALSO CAUGHT FIRE. CHEVROLET SAID THERE WERE NO RECALLS ON OUR CAR. THEY DO NOT SEEM INTERESTED IN EXAMINING THE CAR SINCE WE SETTLED WITH OUR INSURANCE COMPANY. NEITHER THE FIRE DEPARTMENT NOR THE POLICE SUSPECT ARSON. IT WOULD APPEAR TO BE ELECTRICAL. IF THE CAR HAD BEEN PARKED IN OUR GARAGE WE WOULD HAVE LOST OUR HOUSE. *TR
WINDSHIELD WIPER FAILURE ON RAINY INTERSTATE HIGHWAY. 1997 CHEVROLET SUBURBAN. *TR
TL*THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DELAY FEATURE ON THE WINDSHIELD WIPERS WORKED SPORADICALLY. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER) AND GM RECALL NUMBER 03023 IN FEBRUARY OF 2002. THE RECALL WORK WAS PERFORMED; HOWEVER, THE FAILURE STILL PERSISTS. THE CONTACT WANTED TO NOTIFY NHTSA, BEFORE NOTIFYING THE DEALER AND MANUFACTURER. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 220,000 AND FAILURE MILEAGE WAS 219,990.
TL*THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. WHILE DRIVING AT AN UNKNOWN SPEED IN THE RAIN, THE WINDSHIELD WIPERS WOULD NOT ACTIVATE. THE CONTACT TOOK HER VEHICLE TO THE DEALER AND THEY STATED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER). A COMPLAINT WITH THE MANUFACTURER WAS FILED. THE CURRENT MILEAGE WAS 130,000 AND FAILURE MILEAGE WAS 125,000.
TL*THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE AND LOST CONTROL OF THE VEHICLE. HE CRASHED THE VEHICLE INTO A WALL. THE DRIVER SIDE REAR B.F. GOODRICH TIRE TREAD SEPARATED AND CAUSED THE FAILURE. THE ROAD CONDITIONS WERE DRY. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS TOWED. THE CONTACT STILL HAS THE TIRE AND THE TREAD. THE DOT NUMBER WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 45,000 AND THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 132,000.
I HAVE LOST STEERING AND BRAKING ON 1996 6.5 TURBO DIESEL SUBURBAN THREE TIMES NOW I DRIVE NORMALLY. I AM 42 AND HAVE A FAMILY OF SEVEN. WHEN BRAKING THE POWER BOOSTER HAS ZERO PRESSURE AND IT IS VERY HARD TO STOP AND AT THE VERY SAME TIME ALL POWER STEERING IS LOST. I THOUGHT THE POWER STEERING PUMP FAILED, SO I REPLACED IT, NO CHANGE. STILL NO POWER BRAKES OR STEERING. I REPLACED HYDROBOOST UNIT BRAKING AND STEERING RETURNED. I HAVE HAD TO REPLACE HYDROBOOST THREE TIMES IN 8 MONTHS. I COMPLETELY REMOVED THE SOLENOID MAGNET FROM THE POWER STEERING PUMP TO TEST IF THE POWER STEERING PUMP CAUSES THE HYDRO BOOST UNIT TO FAIL, I DID THIS BETWEEN HYDRO UNIT 1 AN 2, I REINSTALLED MAGNET BETWEEN UNIT 2 AND 3 THE FIRST TIME I LOST BRAKING AND STEERING THERE WAS NO WARNING, I WENT TO STOP AND HAD HARD, NON POWER BRAKES AND NO POWER STEERING. THE SECOND, THIRD TIME I KNEW TO REPLACE THE HYDROBOOST UNIT, WHEN BRAKING AND TURNING THE STEERING GETS HARD OR THE BRAKES GET HARD, THEN I REPLACE THE HYDROBOOST UNIT, BRAKE AND STEERING RETURN TO NORMAL I COMPLETELY FLUSHED THE POWER STEERING FLUID EACH TIME INTO A CLEAN BUCKET, NO BIG PARTICLES OR HOSE MATERIAL. THIS BRAKING SYSTEM IS DANGEROUS, IMAGINE DRIVING DOWN A WINDING TWO LANE STEEP DOWNHILL MOUNTAIN ROAD, WITH A HEAVY SUBURBAN AND YOU LOOSE STEERING AND BRAKES I TURNED IN THE ORIGINAL PARTS AS CORES TO GET MY MONEY BACK. *NM
Showing 15 of 438 complaints