1993 Chevrolet Suburban

TL* - THE CONTACT OWNS A 1993 CHEVROLET SUBURBAN. THE CONTACT ATTEMPTED TO START THE VEHICLE AND WAS UNSUCCESSFUL. THE VEHICLE'S FUEL LEVEL WAS AT A MAXIMUM LEVEL. THE CONTACT HAD THE VEHICLE DIAGNOSED , AND FOUND THAT THERE WAS A SHORT IN THE FUEL PUMP. HE OBSERVED MELTED COMPONENTS INSIDE THE FUEL PUMP. GM STATED THAT THERE WERE NO RELATED RECALLS, AND ASSURED THE CONTACT THAT THIS WAS AN ISOLATED INCIDENT. GM ALSO ADVISED THE CONTACT TO FILE A COMPLAINT VIA EMAIL ON 3/26/07 WHICH RESULTED IN GM SERVICE REQUEST NUMBER 71-498273756. A LOCAL MECHANIC STATED THEY HAD REPLACED 10 FUEL PUMPS , AND THAT THE FAILURE WAS A FREQUENT OCCURRENCE. THE CURRENT AND FAILURE MILEAGE WERE 192,000. *AK

SIDE IMPACT FAILURE, STEERING FAILURE, ANTI-LOCK BRAKE FAILURE. SEVERE RIGHT SIDE IMPACT ON FEBRUARY 28, 2005 MODERATE WEATHER CONDITIONS. ANTI-LOCK BRAKES FAILED TO STOP THE CAR. WHICH CAUSED THE CAR HARD TO STEER. A 2003 HONDA PILOT WRECKED HEAD-ON INTO THE SIDE OF A 1993 GEO PRIZM. THE PRIZM'S ENTIRE RIGHT SIDE WITH PASSENGERS WERE SEVERELY CRUSH. ALL 4 PASSENGERS IN THE PRIZM WERE SEVERELY INJURED. THE 2 PASSENGERS SITTING IN THE RIGHT SIDE OF THE PRIZM DIED. YOU CAN REFER TO POLICE REPORT NUMBER 200502-00082 WHITE OAK, PA 15131, 2280 LINCOLN WAY, WHITE OAK POLICE DEPARTMENT. PHONE NO. 412-672-9727 OR FAX NO. 412-672-0833. ACCIDENT HAPPENED ON JACKS RUN RD 3000 BLOCK 4:00 P.M. FEB. 28, 2005.*JB

WHILE TOWING MY 25 FOOT CAMPING TRAILER BEHIND MY CHEVROLET SUBURBAN, THE RECEIVER HITCH (MANUFACTURED BY DRAWTITE) BROKE AWAY CAUSING MY TRAILER TO RUN OFF THE ROAD, ACROSS A GRASSY AREA, COMING TO REST ONLY AFTER HITTING A VDOT FENCE , FENCE POLE AND A TREE. UPON EXAMINATION THE CENTER SECTION OF THE HITCH BAR HAD BROKE AWAY AND WAS STILL ATTACHED TO THE TRAILER TONGUE, COMPLETE WITH SAFETY CHAINS, WEIGHT DISTRIBUTING BARS AND THE ELECTRIC BRAKE "BREAK-A-WAY" SWITCH ACTIVATOR CABLE WAS STILL ATTACHED. BOTH SIDES OF THE HITCH WERE STILL SECURED TO THE SUBURBAN. THE VIRGINIA STATE POLICE WERE NOTIFIED AND CAME TO THE SCENE. THE TROOPER CALLED FOR A TOW TRUCK, WHO HAD TO WINCH THE TRAILER BACK ONTO THE PAVEMENT, THEN TRANSPORT THE TRAILER TO A REPAIR FACILITY. THERE WAS DAMAGE TO THE RIGHT FRONT CORNER AND RIGHT SIDE OF THE TRAILER. THERE WAS NO DAMAGE TO THE SUBURBAN, OTHER THAN THE BROKEN HITCH. THE TRAILER IS CURRENTLY AT THE REPAIR FACILITY AND THE SUBURBAN IS AT MY HOME AWAITING MY INSURANCE COMPANY TO SEND AN ADJUSTER OUT TO SURVEY THE DAMAGE AND MAKE AN ESTIMATE. AT THIS TIME, ALL THE PARTS ARE EITHER AT THE REPAIR FACILITY OF STILL ON MY SUBURBAN AND ARE AVAILABLE FOR INSPECTION. I HAVE ALSO LEARNED THROUGH THE DRAWTITE WEB SITE, THAT THEY HAVE A LIMITED LIFETIME WARRANTY ON THEIR PRODUCTS.*JB

WHEN MAKING A TURN AT HIGH SPEEDS STEERING WHEEL/BRAKES LOCKED UP TEMPORARILY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *NM

THE SPARE TIRE INSIDE THE CAB OF THE VEHICLE EXPLODED. THE TIRE MFR. WAS GENERAL TIRE. AMERI 550AS LT245/75R16. DOT#AD11C9B153. *NM

MY SUBURBAN HAS DEVELOPED A PECULIAR PROBLEM THAT HAS LEFT EVEN THE DEALERSHIPS COMPLETELY CLUELESS!!! THE ENGINE HEATS UP TO ABOUT 180 F (STILL LESS THAN THE MID POINT ON THE GUAGE) AFTER A COUPLE OF HOURS OF DRIVING -- THIS IS QUITE NORMAL. IF WE STOP AND TURN THE ENGINE OFF, THE VEHICLE WILL NOT START! WE HAVE TO WAIT A COUPLE OF HOURS WHILE THE ENGINE COOLS OFF TO ABOUT 160 F, AND IT STARTS UP JUST FINE. WE ONLY NOTICED THIS SINCE WE WERE ON A LONG CROSS COUNTRY DRIVE. THE PROBLEM IS ENTIRELY PREDICTABLE, AND WE HAD TO PLAN ON TWO HOUR STOPS DURING OUR TRIP. WE EVEN DROVE STRAIGHT TO A DEALERSHIP IN RALEIGH AFTER STRAIGHT 6 HOUR DRIVES SO THAT THEY COULD SEE AND DIAGNOSE THE PROBLEM -- BUT THEY WERE COMPLETELY STUMPED. I WOULD LIKE CHEVROLET TO HELP DIAGNOSE AND FIX THIS PROBLEM. THE ABS MODULE FAILED WITHOUT ANY PRIOR WARNING. ONE MOMENT THE BREAKS WERE FINE, THE NEXT WE WERE FLOORING THE BREAK PEDAL AND THE ABS LIGHT WAS ON. THE MECHANICS HAD TO GO THROUGH SEVERAL ATTEMPTS AT REPLACING THE UNIT ($1200 FOR THE UNIT ITSELF). THIS PROBLEM SOUNDS EXACTLY LIKE THE ISSUE INVESTIGATED IN 1992-1995 SUBURBANS. I AM SURPRISED THAT THE RECALL WAS LIMITED TO THE LIGHTER SUVS ONLY -- A DECISION BASED ON COST (MOST PROBABLY). IT STANDS TO REASON THAT THE PROBLEM WOULD BE MORE CRITICAL IN HEAVIER VEHICLES.

THE WINDSHIELD WIPER QUITS WORKING WHEN IN USE. THIS IS AN INTERMITTENT PROBLEM. THERE WAS A RECALL ON THE WINDSHIELD WIPER MOTOR 03V159000, BUT THE MODEL YEAR WAS OUTSIDE OF THE REMEDY SCOPE. *PH *CB *JB

DRIVER'S SIDE SEAT BELT WILL NOT RETRACT INTO THE RETRACTOR. *AK CONSUMER NOTED THE SEAT BELT WOULD NOT RETRACT PROPERLY LEAVING IT USELESS IN A CRASH. *PH *NLM

CONSUMER NOTICED THREE TIRES EXPERIENCED FAILURES. THE TWO REAR DRIVER'S SIDE TIRES EXPERIENCED TREAD SEPARATION, AND THE PASSENGER'S FRONT TIRE DEVELOPED CRACKS. THE CAUSE OF THE FAILURUE WAS UNDETERMINED. *AK

PASSENGER AND DRIVER SEAT BELTS WILL NOT RETRACT INTO RETRACTOR. *AK

CONSUMER STATES WINDSHIELD WIPER MOTOR DOES NOT WORK PROPERLY. AS A RESULT, SOMETIMES WINDSHIELD WIPERS WORK, AND SOMETIMES THEY DO NOT WORK. WHEN THE INDICATOR IS TURNED TO THE OFF POSITION WINDSHIELD WIPERS WILL WORK. THEN, THERE ARE TIMES WHEN CONSUMER CANNOT TURN THEM OFF. CONSUMER'S HUSBAND RECEIVED A RECALL ON CHEVROLET, SUBURBAN,1994, BUT CONSUMER HAD NOT RECEIVED A RECALL NOTICE ON HER CHEVROLET, SUBURBAN,1993. HUSBAND HAS NOT HAD A PROBLEM WITH HIS VEHICLE, BUT SHE HAS.*AK

1993 CHEVROLET PU VIN # [XXX] AND 1999 CHEVROLET SUBURBAN VIN # [XXX] BOTH VEHICLES HAVE FAULTY WIPERS. THE 1999 ALSO HAD THE BRAKE BOOSTER SYSTEM GO OUT. THE WIPERS WILL WORK AND THAN SUDDENLY STOP. YEARS 1994-1997 HAVE BEEN RECALLED BY GM, BUT GM WON'T HONOR THE RECALL FOR THESE 2 YEARS. THIS IS JUST AS MUCH OF A SAFETY ISSUE AS THE 1994-1997. I DID TALK TO A MANGER BY THE NAME OF JACK CUNNINGHAM AT PHONE # 866 942 4368 X48470 CASE # ASSIGNED IS 1-134580923 AND 1-135719603. HE ADVISED ME ON 8-29-2003 THAT IF MY VEHICLES ARE EXHIBITING THE SAME PROBLEMS AS THE RECALL, THAN THEY WILL HONOR THE RECALL ON MY 2 VEHICLES. IT IS COVERED UNDER A SPECIAL POLICY. I CALLED [XXX] AT [XXX] 785 266 5151 AND HE NEEDED TO TALK TO [XXX] TO GET CONFIRMATION THE VEHICLES ARE COVERED UNDER THE RECALL. AS OF TODAY 9-04-2003, NEITHER [XXX] OR MYSELF CAN GET A CALL BACK FROM JACK. I CALLED THE 800 CUSTOMER SERVICE LINE AT GM AND THEY SAID THE RECALL IS ONLY FOR THE 1994-1997 VEHICLES. I ADVISED THEM I TALKED TO [XXX] AND THEY TRANSFERRED ME TO HIS AUDIX AGAIN. I FEEL THE RECALL NOW NEEDS TO BE ISSUED FOR THE 1993 AND THE 1999 VEHICLES AS THIS IS A SAFETY ISSUE. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR