139 consumer complaints have been filed with NHTSA for the 2017 Chevrolet Silverado 3500. Click any complaint to view the full owner description.
STRUCTURENovember 27, 2024
The complaint is against Reading Truck Body, LLC regarding safety concerns left unresolved and property damage incurred because of the recall remedy work (NHTSA Campaign Number 18E-021) performed on my 2017 Silverado 3500HD Crew Cab service truck by Reading Truck Body, LLC. In May 2020, I was notified by Reading Truck Body, LLC of a safety recall specific to the aluminum service body on my truck. Following the initial remedy “patch” work done by the company, I was shocked to discover damages to the rear crossmember and compromising cracks in the welding of the body, as well as to the integrity and functionality of the wiring harnesses on my vehicle. Despite assurances that these damages would be addressed, I have been met with delays, unresponsiveness, and ultimately a subpar replacement body that does not meet the quality and craftsmanship of the original. The replacement body not only fails to match the size and finish of the original, but also poses serious safety risks due to missing bolts, faulty wiring harnesses, and overall poor construction. Despite my repeated attempts to seek resolution through the company’s Recall and Warranty departments, I have been met with dismissive treatment, unfounded accusations, and a refusal to address the issues at hand. This has not only caused financial loss and property damage but has also taken a toll on my emotional well-being and business operations. As a concerned customer, I am requesting your support to hold Reading Truck Body, LLC accountable for their actions in this complaint and fully remedy the recall. To do so, I request they replace the service body with one of equal quality, size, and finish as my original. Proper powder coating and meticulous craftsmanship are essential to restoring the value and integrity of my vehicle. I urge you to help rectify these issues promptly and help me ensure Reading Truck Body, LLC addresses the safety concerns outlined in my complaint. Supporting documentation attached
POWER TRAIN,ENGINENovember 25, 2024
The contact owns a 2017 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the vehicle failed to upshift while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic and was diagnosed with a stuck torque converter. The contact stated that DTC code: P0741 was retrieved. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,000.
POWER TRAINOctober 17, 2024
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that when driving at various speeds, there were rattling and vibrating sensations coming from the vehicle. In addition, when driving at low speeds there was a thumping noise emitting from the vehicle. The vehicle was taken to the dealer who diagnosed the transmission needed to be reprogrammed. The vehicle was repaired however the failure persisted. The vehicle was returned to the dealer who reprogrammed and drained the transmission fluid. The dealer informed the contact that when draining the transmission, metal shavings were discovered and that it was common. The failure persisted. The vehicle was taken to a transmission auto body where it was diagnosed that the transmission needed to be rebuilt. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed there was no recall and the repair was not covered under warranty due to being passed the year allowed. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 10,000.
POWER TRAINMarch 21, 2024
The contact owns a 2017 Chevrolet Silverado. The contact stated when the vehicle was started, there was a grinding noise coming from the engine and transmission area. The contact stated when driving the vehicle there was a hard shift when shifting gears. There were no warning lights illuminated. The vehicle was taken to a local mechanic who performed a diagnostic stating the transmission failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 89,900.
POWER TRAINOctober 12, 2023
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at approximately 60 MPH, the vehicle made grinding sounds. The contact pulled over on the side of the roadway. Upon inspection, the contact noticed flames coming from the rear differential, and the driveshaft had detached. The contact extinguished the flames with bottled water. The vehicle was towed to the dealer, where it was diagnosed that the rear axle had detached and the driveshaft had struck the transfer case. The contact was informed that the rear end and transfer case needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Fire reported
NHTSA #11549619ELECTRICAL SYSTEM,ENGINEOctober 11, 2023
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at various speeds, the vehicle shut off and the entire instrument panel started flickering. In addition, the wheel would independently turn itself. The ABS warning light was illuminated. The vehicle was towed to a lot. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 70,000.
SERVICE BRAKES, HYDRAULICAugust 9, 2023
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving approximately 5 mph, the braking system suddenly failed causing the brake pedal to become extremely hard to press and the vehicle would not immediately stop. As a result, the contact crashed into a utility pole. During the incident, no injuries were reported and no police report was filed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 19V761000(Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 118,000.
Crash reported
NHTSA #11537451STEERINGJuly 31, 2023
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed and turning, the vehicle experienced a loss of power steering assist. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.
ENGINEJuly 21, 2023
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine. The contact stated that the vehicle stalled, and the gear shifter became inoperable. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,564.
SERVICE BRAKESMarch 16, 2023
The contact owns a 2017 Chevrolet Silverado. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulics, Service Brakes, Electronic Stability Control). The contact stated that while driving at 55 MPH, the brake pedal was depressed; however, the vehicle failed to reduce speed and stop immediately, which caused the contact to rear-end another vehicle. The contact sustained injuries and received medical attention. A police report was filed. The vehicle was towed to a tow shop. The vehicle has not been deemed totaled. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Crash reported1 injury(ies)
NHTSA #11512176ELECTRICAL SYSTEMSeptember 29, 2022
The contact owns a 2017 Chevrolet Silverado 3500. The contact stated that the vehicle was unable to start. The contact replaced the battery and starter; however, the failure recurred. Upon inspection, the contact noticed that the fuse panel had melted. The vehicle was towed to the dealer where it was determined that the main wiring harness and the fuse panel needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.
POWER TRAINAugust 16, 2022
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 60 MPH when depressing the accelerator pedal, the vehicle began to shudder. The contact stated no warning light was illuminated. The contact stated he continued to drive to his residence. The contact took the vehicle to a local dealer, where it was diagnosed with needing the torque converter to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 50,676.
STRUCTUREAugust 3, 2022
The contact owns a 2017 Chevrolet Silverado 3500. The contact stated there was space between the subframe and the dump body; due to hinge failure which caused the body to move from side to side. There were no warning lights illuminated. The contact also stated that he was unable to release the tailgate in a pivot position; however, when the dump body was flat the tailgate operated as designed. The contact stated that the hydraulic system was operating as designed. The vehicle was taken to an independent mechanic for other repairs; however, the mechanic was unable to determine the cause of the failure with the tailgate. The vehicle was not repaired. Additionally, the failure was with the tailgate unable to line back up correctly; however, another independent mechanic had since repaired the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 66,000. The VIN was not available.
UNKNOWN OR OTHERApril 18, 2022
The touchscreen malfunctions intermittently. My vehicle currently has 36,687 miles and this problem has persisted for a while and is getting worse. It has been to the dealer several times and has been reprogrammed. The dealer now is telling me they don’t know what to do. The problem is the touchscreen develops a mind of its own and it starts calling people of the phone contact list or my personal favorite is the radio turns itself on at almost full volume. At other times it tries to contact Onstar when not needed or it mutes the phone call. It’s bad enough that I’m no longer able to use hands free calling in my vehicle. All of these actions either scare you as it is not expected or they require you to take you’re eyes off the road to shut off the radio, unmute the call, or to cancel the call. P.S. To me it does appear to be worse the warmer it is.
VISIBILITYMarch 23, 2022
The contact own a 2017 Chevrolet Silverado. The contact noticed that the plastic piece from the rear defroster window was sparking and smoke was coming from rear window. In addition, the plastic was melting. The vehicle was taken to the dealer where it was diagnosed that the rear window defroster assembly needed to be replaced. The vehicle was not repaired, The manufacturer was notified of the failure, The approximate failure mileage was 68,000.
Fire reported
NHTSA #11457989FORWARD COLLISION AVOIDANCEFebruary 18, 2022
Since the purchase of the truck the vehicle does emergency breaking at different times from what seems to be faults sensor input. #1 on freeway onramp specialty circular 2 lane, if on the inside lane the truck will alarm and drop the throttle out. This also happens some time at the 3/4 point of the on ramp when cars on the freeway are perpendicular in front of the vehicle. # 2 the same alarm and throttle dropout happen on the freeway randomly and on two lane roads when vehicle are approaching on a 2 line road. I don’t know if break lights are activated, but I have had people honk at me for the deceleration.
EQUIPMENTDecember 28, 2021
The contact owns a 2017 Chevrolet Silverado 3500. The contact received a recall notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts are not available.
EQUIPMENTNovember 29, 2021
The contact owns a 2017 Chevrolet Silverado 3500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and another dealer, McCarthy Chevrolet (675 N Rawhide, Olathe, KS 66061) were made aware of the recall but informed the contact that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGSOctober 27, 2021
The contact owns a 2017 Chevrolet Silverado. The contact stated that while her husband was driving at 70 mph, he hit a deer. Only the trim of the side curtain air bags deployed with a powder substance released from the air bags. The driver and passenger-side air bags did not deploy upon impact. No injury was sustained. A police report was filed. The vehicle was towed to a tow yard. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
Crash reported
NHTSA #11438400STEERINGSeptember 23, 2021
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at 15 mph, the power steering had failed while making a turn and the steering wheel would not turn. The contact crashed into a light pole. The contact hit his head on the seatbelt anchor ring. No medical attention was received. A police report was filed. The vehicle was towed to the dealer but the dealer could not replicate the failure after a test drive. The vehicle was not repaired. The contact stated that the failure occurred on two separate occasions. The manufacturer was made aware of the failure and informed the contact there was no recall for the vehicle's year and model. The failure mileage was approximately 60,000.
Crash reported
NHTSA #11434022FUEL/PROPULSION SYSTEMMarch 25, 2020
UPON STARTUP.. ENGINE IDLE WAS ROUGH. CHECK ENGINE LIGHT CAME ON. CODE P050D WAS FOUND. TOOK IT TO A MECHANIC AND THE INJECTORS ARE BAD
POWER TRAINMarch 24, 2020
1ST TO 2ND GEAR SHIFTS ARE HESITANT AND ROUGH, SOMETIMES DANGEROUS CAUSING TRUCK TO JUMP FORWARD. USUALLY IN PARKING LOTS. IF STOPPED ON A DOWNHILL ; I TAKE FOOT OFF BRAKE THEN THE TRUCK WILL ROLL LIKE ALL CARS DO, AND THEN WHEN I STEP ON THE ACCELERATOR, THE TRUCK ENGINE WILL REV UP AS IF IN NEUTRAL THEN SLAM INTO GEAR CAUSING ME TO NEARLY REAR END THE CARS IN FRONT ON MULTIPLE OCCASIONS
STRUCTUREMarch 11, 2020
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING 20 MPH, WATER STARTED TO LEAK NEAR THE DRIVER'S SUN VISOR. THE VEHICLE WAS TAKEN TO WOODRUFF CHEVROLET LOCATED AT (6007 SC-101, WOODRUFF, SC 29388), WHERE IT WAS DIAGNOSED WITH NEEDING ANTENNA TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 87,594.
UNKNOWN OR OTHERMarch 9, 2020
DRIVING ON THE INTERSTATE SEEMS TO BE ONLY ABOVE 70MPH OR MORE THE TRUCK VIBRATES VERY BAD IN THE SEATS, FLOOR, ARMREST.. 70MPH AND LESS I FEEL NOTHING AND RIDES SMOOTH.. AT 80MPH IT LITERALLY FEELS LIKE YOUR GONNA LOSE CONTROL.. VERY UNSAFE IN MY OPINION
SERVICE BRAKESMarch 9, 2020
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL CLUNKING SOUND WAS HEARD COMING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE OIL LEVEL WAS ALWAYS LOW. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO THE MIDWAY CHEVROLET LOCATED AT (2323 W BELL RD, PHOENIX, AZ 85023) WHERE THE TECHNICIAN REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC), THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TOLD THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
SERVICE BRAKESMarch 7, 2020
MY 2017 CHEVY 2500HD SILVERADO SHAKES HARD WHEN THE BRAKES ARE APPLIED.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLMarch 4, 2020
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR WHEN TURNED ON. THE VEHICLE WAS TAKEN TO THE CHEVROLET OF BOISE LOCATED AT (12300 W FAIRVIEW AVE, BOISE, ID 83713), WHERE IT WAS DIAGNOSED THAT THE CONDENSER WAS CRACKED. THE DEALER STATED THAT IT WAS A RECURRING FAILURE FROM 2015 AND 2016 MODELS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE DEALER ALSO STATED THAT THE FORWARD DRIVE ENGAGEMENT SWITCH SHOULD NOT BE LEFT ON AUTO, TO AVOID AUTOMATIC SWITCH FROM TWO TO FOUR DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.*DT*JB
ENGINEMarch 2, 2020
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ERIKS CHEVROLET LOCATED AT (1800 S REED RD, KOKOMO, IN 46902 (765) 457-8333) WHO ORDERED PARTS TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. PARTS DISTRIBUTION DISCONNECT.
VEHICLE SPEED CONTROL,SERVICE BRAKESFebruary 26, 2020
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO UFTRING CHEVROLET (1860 WASHINGTON RD, WASHINGTON, IL 61571) AND REPAIRED UNDER THE RECALL CAMPAIGN. THE CONTACT STATED THAT WHILE DRIVING AT 27 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND RESUMED NORMAL DRIVING. THE SAME DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
SERVICE BRAKESFebruary 26, 2020
WHILE COMING TO A STOP IN TURN LANE, BRAKE ASSIST LIGHT CAME ON. INTERMITTENT ISSUE. AFTER COUPLE DAYS OF EXPERIENCING, I TAKE TRUCK IN TO FIND OUT ABOUT RECALL. THEY PERFORM REPROGRAMMING. DOESN'T FIX ISSUE. TELL ME I HAVE TO PAY DIAGNOSTIC FEE. THY FIND VACUUM PUMP NEEDS REPLACING. THEY COVERED COST UNDER "SPECIAL COVERAGE" BECAUSE THEY KNOW IT'S FAULTY (BUT NOT COVERED ALREADY UNDER RECALL?). THEY SAY IT'S FIXED. I PICK THE TRUCK UP, BRAKE ASSIST LIGHT COMES ON DRIVING OUT THE PARKING LOT. TAKE IT BACK NEXT DAY. THEY TELL ME "PIN" IN THE CONNECTOR IS BROKEN CAUSING "GROUND FAULT." THEY CHARGE ME $500+ TO RUN NEW WIRE IN WIRE HARNESS. SAME CONNECTOR THAT WOULD HAVE TO BE TOUCHED WHILE REPLACING VACUUM PUMP. I PAY TO HAVE PIN FIXED. 3 WEEKS LATER, BRAKE ASSIST LIGHT COMES BACK ON WITH SAME EXACT SYMPTOMS. THIS TIME, THEY TELL ME ECBM NEED TO BE REPLACED. NOT JUST REPROGRAMMED. SOMEHOW, THE PRIOR TIMES, THE ERROR CODE WASN'T STORED. A) ERRORS AREN'T BEING STORED B) THEY'RE COVERING THEIR WARRANTY COST BY CHARGING FOR OTHER ADJACENT PARTS C) BRAKE ASSIST ISSUE GOING ON FOR NEARLY 8 WEEKS NOW UNRESOLVED. THEY NEED TO EXPAND THEIR RECALL TO INCLUDE ADJACENT "CONNECTORS" WHICH THE DEALER ADMITS HARDLY EVER FAIL. ALSO SHOULD INCLUDE VACUUM PUMP NOT JUST AS SPECIAL COVERAGE. ALSO, RECALL SHOULD EXPAND TO REPLACE ECBM BECAUSE APPARENTLY THEY AREN'T STORING FAULT CODES WHEN THEY OCCUR. I READ THIS SAME THING ACROSS MANY FORUM POSTS ONLINE. ALL THE SAME ISSUES. HARD BRAKING, OR SOFT MECHANICAL BRAKE FEEL. I'VE NOW SPENT 1100 DOLLARS ON A PROBLEM THAT FALLS SQUARELY WITHIN THE DESCRIPTION OF THE RECALL. THEY TELL ME THAT "THESE PARTS" AREN'T COVERED UNDER THE RECALL. I SAY, EXPAND THE RECALL. RECALL STATES THEY DON'T HAVE TO INCLUDE THIS IN SEC FILINGS. I THINK THEY ARE UNDER REPRESENTING THEIR TRUE COSTS. MY GM CASE #9-5696419690
POWER TRAINFebruary 24, 2020
TRANSMISSION IS FAULTY, HAS BEEN TO THE DEALER WHERE I PURCHASED SEVERAL TIMES, THEY FLUSHED THE TRANS 2 OR 3 TIMES THEN FINALLY REBUILT THE TRANSMISSION WITH AROUND 60,000 MILES. NOW I'M AT 70,000 MILES AND HAVING TRANSMISSION PROBLEMS AGAIN. IT SURGES BETWEEN GEARS, SOMETIMES FEELS LIKE I'VE BEEN REAR ENDED AND SOMETIMES SEEMS TO SKIP A GEAR AND BE IN NEUTRAL FOR A FEW SECONDS BEFORE CLUCKING INTO GEAR.
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESFebruary 22, 2020
AL THESE LIGHTS CAME ON OUT OF NO WHERE ONE COLD DAY. STEERING ASSIST, ABS, BREAK. ALSO SERVICE TRAILER BRAKE, SERVICE STABILITRAK. I WENT ONLINE THERE ARE SO MANY PEOPLE WITH THE EXACT ISSUE. RECALL YOUR MISTAKE AND FIX YOUR PROBLEM. DON'T SCREW THE CUSTOMER. I LOCKED UP MY BRAKES BECAUSE THE CAR IN FRONT OF ME AND I ALMOST HIT THEM DUE TO MY ABS NOT WORKING I FISH TAILED SIDEWAYS. IT'S A MATTER OF TIME BEFORE SOMEONE IS HURT. IT IS A BIG ISSUE MANY PEOPLE HAVE SPOKE ABOUT. I ALSO EXPLAINED TO THE GUY WHEN I SCHEDUALE THE RECALL TO BE FIXED AND HE SAID THAT MY LIGHTS OUT A DIFFERENT ISSUE THE RECALL IS JUST A PROGRAM UPDATE FOR SOMETHING WITH THE BRAKES. THEN I BRING IT THERE 45MIN LATER THEY CANT UPDATE THE TRUCK AND COMPLETE THE RECALL DUE TO THE LIGHTS ON IN THE TRUCK!!! I'M JUST UPSET I EXPLAINED EVERYTHING BEFORE APPOINTMENT AND STILL GOT SCREWED. ALSO AFTER LOOKING THERE IS A LOT OF PEOPLE WITH THE EXACT PROBLEM AS ME.. WEIRD
ENGINEFebruary 20, 2020
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO M K SMITH CHEVROLET LOCATED AT 12845 CENTRAL AVE, CHINO, CA 91710 WHERE THEY INFORMED THE CONTACT THAT PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE PARTS WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESFebruary 19, 2020
STABILITY TRACK WARNING, ABS AND BRAKE LIGHT WARNING ALL APPEARED ON SAME DAY AFTER MOVING FROM PARKING SPOT AND TURNING OUT. CRUISE CONTROL NOT WORKING. POWER STEERING IS STRAINED.
VISIBILITY/WIPERFebruary 12, 2020
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO REAR PASSENGER SIDE WINDOW PANEL SHATTERED A STRONG ODOR OF BURNING RUBBER PRESENT INSIDE THE CABIN CONSEQUENCE WAS REPAIRS HAD TO BE PAID BY THE CONTACT THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A SMELL OF BURNIG RUBBER STARTED INSIDE THE CABIN, THEN A LOUD POP WAS HEARD. THE FOLLOWING DAY NOTICED THAT THE REAR WINDOW PANEL HAD SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER MCCARTHY-MORSE CHEVROLET, 9201 METCALF AVE, OVERLAND PARK, KS 66212, THEY WERE NOT ABLE TO DETERMINED THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHERFebruary 2, 2020
TRANSMISSION SHIFTS HARD INTO GEAR WHEN SLOWING DOWN AND EXTREMELY HARD WHEN TOWING 2,000LB EMPTY TRAILER, CURRENTLY AT DEALERSHIP TO HAVE NEW TORQUE CONVERTER AND PUMP INSTALLED. DEALERSHIP STATED NO METAL SHAVINGS IN TRANSMISSION THEY BELIEVE. WHEN ACCELERATING ENGINE RPMS INCREASE WHILE VEHICLE SPEED DECREASES. STEREO CONSTANTLY DISCONNECTS FROM WIFI WHEN STREAMING MUSIC. WIFI WILL CONTINUE TO WORK FOR OTHER DEVICES. VOICE COMMANDS WORK 80%ISH OF THE TIME.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERJanuary 30, 2020
AS I WAS DRIVING ON A CITY STREET HIGH SPEED LIMIT ALL THE SUDDEN ALL THE WARNING DASH LIGHTS CAME ON ALTHOUGH THE ENGINE IS RUNNING, I DIDN'T UNDERSTAND IT TRIED TO SLOW DOWN AND HAD TO APPLY A LOT OF PRESSURE TO THE BRAKE PEDAL . I DID NOT UNDERSTAND IT. WHEN I STOPPED THE LIGHTS WENT OUT. I TURNED OFF THE VEHICLE WITH THE KEY AND STARTED IT AGAIN. A COUPLE DAYS LATER I REMOTELY STARTED MY VEHICLE BUT WHEN I GOT IN AND TURN THE KEY ON THE LIGHTS DID NOT GO OFF IMMEDIATELY AS THEY NORMALLY DO.
POWER TRAINJanuary 29, 2020
THE TRANSMISSION ON THIS TRUCK HAS NOT BEEN RIGHT FROM THE BEGINNING. WHEN STARTING IN THE MORNING IT WILL DO ONE OF THREE THINGS: SURGES AND TRANSMISSION SKIPS, HESITATE AND THEN RACE OR JUMP AHEAD, OR CHUNK AND THUNK LIKE IT REALLY DOESN'T WANT TO GO TO WORK AND SHIFTS HARD WHEN IT DOES. I KEEP ASKING WHEN GM WILL TAKE CARE OF THIS PROBLEM AND I KEEP GETTING THE RUN AROUND. I HAVE BROUGHT IT IN 3X, HAVE HAD DIAGNOSTICS RUN, TRANSMISSION FLUSHED AND OF COURSE IT HAS NOT HELPED. I AM NOW BRINGING IT BACK TO CHEVY DEALER AND NOW THEY SAY I HAVE TO DO THE NEXT STEP ACCORDING TO GM WHICH IS PUT IN A NEW TORQUE CONVERTER. I BOUGHT A BEAUTIFUL TRUCK THAT RUNS LIKE CRAP AND I AM VERY FRUSTRATED.
SERVICE BRAKESJanuary 27, 2020
TRAILER BRAKE CONTROL MODULE LIGHT ILLUMINATED IN THE DASH. THIS MAY CAUSE THE VEHICLE TO BE INOPERABLE UNEXPECTEDLY. THIS PART MAY BE ASSOCIATED WITH A REPROGRAMMING ISSUE THAT WAS ON ANOTHER RECALL. CUSTOMER IS BURDENED WITH REPAIR COSTS AND THE MODULE IS IN HIGH DEMAND AS PART OF A 'NATIONAL RECALL'. I HAVE BEEN WAITING 6 WEEKS FOR THE BACK ORDERED PART. I WAS TOLD IT WAS DELAYED AS RESULT OF A LABOR STRIKE.
SERVICE BRAKESJanuary 18, 2020
BRAKES SQUEAKED AND TIGHT AND NOT FUNCTIONING RIGHT
ENGINEJanuary 16, 2020
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO, SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V-328000 (ENGINE). THE DEALER SMEDLEY'S CHEVROLET (937) 412-1316, AND THE MANUFACTURER STATED THAT THEY WERE TAKING CARE OF THE COLD WEATHER STATES FIRST. THE CONTACT STATED PARTS WERE SHIPPED TO COLD WEATHER STATES IN NOVEMBER 2019. THE CONTACT WAS INFORMED THAT HE COULD DRIVE 200 MILES TO HAVE THE RECALL REPAIRS PERFORMED IN ANOTHER STATE. THE FAILURE MILEAGE WAS 35,000.
SERVICE BRAKESJanuary 15, 2020
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE TRAVELING AT 70 MPH, THE BRAKES FAILED TO OPERATE. THE CONTACT WAS ABLE TO STOP THE VEHICLE WITH HIS EMERGENCY BRAKE AND PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. THE CONTACT TOOK THE VEHICLE TO BOB STALL CHEVROLET (7601 ALVARADO RD, LA MESA, CA 91942) TO HAVE THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC);HOWEVER, THE DEALER DID NOT HAVE THE PARTS TO SERVICE THE VEHICLE. THE VEHICLE REMAINED IN THEIR POSSESSION FOR 6 WEEKS. THE CONTACT REQUESTED A LOANER VEHICLE WHICH WAS DENIED. THE MANUFACTURER HAD BEEN NOTIFIED OF MATTER AND HAVE OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
STRUCTUREJanuary 12, 2020
PAINT SEEMS TO CHIP AND PEEL EXTREMELY EASILY, ESPECIALLY FROM THE FRONT BUMPER
SERVICE BRAKESJanuary 11, 2020
MY 2017 SILVERADO IS EXPERIENCING A VERY HARD BRAKE PEDAL AT SLOW SPEEDS. I TOOK IT INTO THE DEALERSHIP IN OCTOBER 2019 FOR THE RECALL PERTAINING TO THIS ISSUE WHERE THEY REPROGRAM THE BRAKING UNIT. I HAD TAKEN IT IN FOR THAT RECALL JUST AS A PREVENTATIVE MEASURE BUT NOW 4 MONTHS LATER I HAVE A VERY HARD BRAKE PEDAL AT SLOW SPEEDS. I HAD NOT HAD A BRAKING ISSUE UNTIL NOW. WHEN IT ACTS UP THE PEDAL IS SO HARD IT MAKES IT DIFFICULT TO STOP THE TRUCK. IT SEEMS TO HAVE A HARD BRAKE PEDAL WHEN I'M GOING SLOW AS IN BUMPER TO BUMPER TRAFFIC OR PARKING THE VEHICLE IN A PARKING LOT WHILE APPLYING THE BRAKES OFF AND ON WHILE DOING SO.
EXTERIOR LIGHTINGJanuary 8, 2020
WHILE DRIVING THE VEHICLE DURING NIGHTTIME HOURS THE DASHLIGHTS AND NAVIGATION SCREEN WILL TURN TO DAYLIGHT MODE WHICH THEN MAKES THE TRUCK HEADLIGHTS TURN OFF (WHEN IN AUTO MOD) AND THE NAVIGATION SCREEN IS TOO BRIGHT AND DISTRACTS YOU WHEN DRIVING. THE DASH LIGHTS AND NAVIGATION SCREEN WILL RANDOMLY SWITCH BETWEEN DAYTIME AND NIGHT TIME MODE WHEN DRIVING.
SERVICE BRAKESJanuary 1, 2020
HAD RECALL PERFORMED TO ADDRESS HARD BREAKING AT SLOW SPEEDS. NOW THE TRUCK IS HARDER TO STOP AT SLOW SPEEDS AND GM WILL NOT FIX THE PROBLEM. THEY KNOW IT'S THE VACUUM PUMP AND BOOSTER AND EXPECT ME TO PAY FOR IT.
SERVICE BRAKESDecember 29, 2019
RECALLED AT DEALERSHIP FOR BRAKE SOFTWARE ADJUSTMENT. AFTER RECALL BRAKE PEDDAL PERIODIACLLY IN HOT WEATHER COMPRESSES CO.PLETLY TO FLOOR AND MAKES LOUD SQUEEKING SOUND. TRUCK IS HARD TO STOP WHEN THIS HAPPENS. VEHICLE WS IN SLOW MOVING APPROACH TO PARKING LOT.
SERVICE BRAKESDecember 23, 2019
THIS COMPLAINT DEALS WITH THE BRAKE RECALL COMING FROM GM. I DID TAKE THE TRUCK TO HAVE THE BRAKE SYSTEM REPROGRAMMED. I HAD NO ISSUES UNTIL AFTER THE REPROGRAMMING OF THE SYSTEM. WHILE IN PARKING LOT GOING LESS THAN 5 MPH. I PULLED INTO A PARKING SPOT PLACED THE TRUCK INTO REVERSE TO STRAIGHTEN OUT AND DURING THE PROCESS OF PULLING BACK INTO THE PARKING SPACE STRAIGHT. WHEN I WENT TO DEPRESS THE PEDAL IT WAS VERY STIFF, IT ACTUALLY SEEMED AS IF THE BRAKE PEDAL WAS PUSHING BACK AT MY FOOT AND THE TRUCK DID NOT STOP WHEN IT WAS EXPECTED TO. LUCKILY, THERE WAS NO CAR IN THE SPACE IN FRONT OF ME ALLOWING FOR THE TRUCK TO COME TO A STOP WITH NO ACCIDENTS OR INCIDENTS. THIS AT OCCURRED APPROXIMATELY 73,500 MILES. I DID NOTIFY THE DEALERSHIP ABOUT THIS AND THEY ARE REPLACING THE VACUUM BRAKE PUMP FREE OF CHARGE. HOWEVER, IF CIRCUMSTANCES WERE DIFFERENT THIS ISSUE MAY HAVE RESULTED IN AN ACCIDENT.
POWER TRAINDecember 20, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING AT VERY LOW SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND LURCHED FORWARD ON SEVERAL OCCASIONS, NEARLY STRIKING A PEDESTRIAN. THE VEHICLE WAS TAKEN TO MOUNTAIN VIEW CHEVROLET (2109 E. MAIN STREET, MOUNTAIN VIEW, AR), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
STEERING,POWER TRAINDecember 17, 2019
THE STEERING WHEEL VIBRATES AT AROUND 65 MPH. IT FEELS LIKE YOU ARE ROLLING OVER RUMBLE STRIPS. THE DEALERSHIP BALANCED THE TIRES, BUT THE VIBRATION CONTINUES. RESEARCHING THE ISSUE INDICATES IT MAY BE A PROBLEM WITH THE TORQUE CONVERTER.
UNKNOWN OR OTHERDecember 7, 2019
I HAVE HAD TWO SETS OF CONTINENTAL TIRES PUT ON MY TRUCK AND THE TREAD KEEPS PEELING OFF OF THEM I CONTACTED CONTINENTAL AND THEY'RE NOT WANTING TO REPLACE THEM UNLESS I PAY A PRORATED FEE AND I SHOULDN'T HAVE TWO OF THE MANUFACTURER'S DEFECT I'VE HAD THESE PROBLEMS WITH THESE TIRES FOR A LONG TIME NOW THE FIRST SET OF TIRES FAILED AT 12500 MILES AND A SECOND SET THAT SPELLED AT 10,000 MILES DOT NUMBER IS A32AWD40 P 275 /55 R 20 CROSSCONTACT LX 20 1111T
AIR BAGSDecember 3, 2019
WHEEL FROM ANOTHER VEHICLE SLAMMED INTO CENTER FROM OF MY VEHICLE ON INTERSTATE. LARGE BANG WAS HEARD AND ACRID DUST/SMOKE FILLED INTERIOR CAB, BUT NO AIRBAG DEPLOYED. I WAS GOING ABOUT 60 MPH AND WHEEL WAS COMING AT ME AT AROUND 50-60 MPH. THIS WAS AN ENTIRE STEEL RIM AND TIRE FROM AN SUV.
Crash reported
NHTSA #11286614SERVICE BRAKESDecember 3, 2019
SAFETY RECALL CALIBRATION TO VAPOR BRAKE SYSTEM DONE. AFTER RECALL COMPLETED BRAKES WHEN PUMPED MORE THAN 1 TIME THE BRAKE PEDAL RECEDES TO LOWEST LEVEL BEFORE STOPPING AND OTHER INSTANCES BRAKE PEDAL ONLY COMPRESSES DOWN SLIGHTLY WITH INCREASED EFFORT TO STOP. A LOAD SQUEAKING NOISE IS ASSOCIATED WITH BRAKE PEDAL GOING DOWN FAR TO FLOORBOARD. BEFORE RECALIBRATION OF VAPOR SYSTEM PER RECALL NOTICE THIS WAS NOT AS FREQUENT A PROBLEM. CHEVROLET DEALERSHIP IS NOT ACKNOWLEDGING OR REPRODUCING THIS ABSENT PROBLEM. THEY REFUSE TO ASSIST FURTHER AS PER CEVROLET CUSTOMER SUPPORT THEY WILL NOT REPAIR UNLESS THEY DRIVE AND FIND PROBLEM. THEY DIAGNOSED IT AS NO PROBLEM THE VEHICLE IS IN MOTION COMING TO A HOPEFUL STOP WHEN PROBLEM OCCURS
SERVICE BRAKESNovember 29, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO BRAKE IMMEDIATELY. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES ON THE SCENE; HOWEVER, THE CONTACT MENTIONED THAT THE OTHER DRIVER COMPLAINED OF BACK PAINS AFTERWARDS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE BODY REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash reported1 injury(ies)
NHTSA #11282883SERVICE BRAKESNovember 26, 2019
I WAS AT A RED LIGHT HOLDING THE BRAKE PEDAL, SUDDENLY IT BECAME REALLY HARD TO PRESS AND THE BRAKING WAS LIMITED. TRIED PUMPING THE BRAKE PEDAL A FEW TIMES BUT PROBLEM PERSISTED. LIGHT TURNED GREEN FINALLY AND CAUTIOUSLY I GAVE IT A LITTLE GAS AND STEPPED ON BRAKE PEDAL TO SEE IF I WAS GOING TO HAVE TO RESORT TO A PLAN B. SEEMED TO WORK ONCE I GOT MOVING BUT DEFINITELY NOT NORMAL
ELECTRICAL SYSTEMNovember 14, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE KEY WAS TURNED IN THE IGNITION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO STADIUM CHEVROLET BUICK GMC CADILLAC (330-277-4144, LOCATED AT 292 W STATE ST, SALEM, OH 44460) WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
POWER TRAIN,VEHICLE SPEED CONTROLNovember 14, 2019
I'VE NOTICED SINCE THE FIRST MONTH OF OWNER SHIP BACK IN 2018, THAT SOMETHING WAS WRONG WITH MY TRANSMISSION. I OWN A 2017 CHEVY SILVERADO WITH THE 8 SPEED TRANSMISSION. NOT ONLY HAD IT BEEN DISCOURAGING, IT'S DISTURBING, AND POSSIBLY EVEN UNSAFE. FROM 1ST TO 2ND GEAR THERE IS A HARD SHIFT IN THE TRANSMISSION. AND THE SAME PROBLEM IS FROM 2ND TO 1ST GEAR. THE VEHICLE MAKES A LOUD CLUNK AND IT JERKS SIMULTANEOUSLY. THE FACT I SPENT $50,000 ON THIS TRUCK BRAND NEW AND HAVE GOT NOWHERE WITH THE PROBLEM IS OUTRAGEOUS. I ALWAYS BELIEVE IT IS A SAFETY CONCERN, BECAUSE THE VEHICLE WILL MOVE IT RADICALLY. WHEN I BROUGHT IT TO MY DEALERSHIP THEY SAID IT WAS 'LEFT IN 4 WHEEL DRIVE' RIDICULOUS LIES. AND IF THAT WAS THE CASE WHY DID THEY 'UPDATE THE TRANSMISSION COMPUTER.' REGARDLESS, ALL OF THESE PROBLEMS FROM GM HAVE BEEN SWEPT UNDER THE RUG. THE PROBLEM HAS NEVER STOPPED. I'VE GOTTEN REPLIES FROM SERVICE REPRESENTATIVES AT THE DEALERSHIP SAYING 'THEY ALL DO THAT' OR 'IT'S FINE' SO TIRED OF GETTING NOWHERE. GM SHOULD BE REPLACING EVERY SINGLE 8 SPEED TRANSMISSION. I AM WORRIED THAT MY TRANSMISSION WILL FAIL AT ANY TIME. NEW VEHICLES SHOULD NOT DRIVE LIKE THIS.
ENGINENovember 14, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. RUSSELL BARNETT CHEVROLET GMC (LOCATED AT1981 COWAN HWY, WINCHESTER, TN 37398, (931) 967-4513) STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT FOLLOW-UP 22-JAN-2020 : MANUFACTURER AND DEALER HAVE BEEN CONTACTED AGAIN, (21-JAN-2020), AND NO REMEDY IS AVAILABLE AT THIS TIME. REPAIR PARTS ARE BEING SHIPPED TO NORTHERN COLD STATES/AREAS. STILL UNABLE TO USE THIS FEATURE EVEN THOUGH TEMPERATURES ARE LOW NOW IN THE SOUTH. NO GET-WELL DATE GIVEN OR KNOWN AT THIS TIME.*JB
POWER TRAINNovember 14, 2019
TRANSMISSION IS CONSTANTLY JERKING AND HARD SHIFTING. IT ALSO LAGS WHEN TRYING TO ACCELERATE. TRIED TO GET IT LOOKED AT UNDER WARRANTY AND WAS TOLD "WELCOME TO THE FUTURE" BY THE DEALERSHIP. THEY WOULDN'T EVEN DRIVE OR LOOK AT IT. FEELS LIKE I'VE BEEN RIPPED OFF, WHY EVEN OFFER WARRANTIES?
ENGINENovember 12, 2019
THE ENGINE BLOCK HEATER CORD WAS RECALLED ON MY 2017 CHEVY DURAMAX DIESEL. I BROUGHT MY TRUCK TO MY LOCAL DEALERSHIP ON AUGUST 21, 2019 FOR THE RECALL AND THE CORD WAS SIMPLY CUT OFF. AT THAT TIME THERE WAS NOT A REMEDY FOR THE RECALL. I CALLED CHEVROLET CUSTOMER ASSISTANCE TODAY, NOVEMBER 12, 2019, TO CHECK ON THIS RECALL AS THE TEMPERATURE IN KANSAS IS BECOMING VERY COLD AND I AM NEEDING THE ENGINE BLOCK HEATER. I SPOKE WITH SABRINA AND HER SUPERVISOR MICHAEL WHO BOTH INFORMED ME THE NEW ENGINE BLOCK HEATER CORD HAS BEEN RELEASED TO COLD WEATHER STATES, NOT KANSAS. THE ONLY WAY FOR ME TO GET THE CORD FOR MY TRUCK WOULD BE TO DRIVE TO COLORADO, THE CLOSEST STATE TO KANSAS THAT THE CORD HAS BEEN RELEASED TO. COLORADO IS OVER 8 HOURS FROM ME, NOT TO MENTION THE TEMPERATURE IS CURRENTLY COLDER IN KANSAS THAN COLORADO. THIS IS JUST VERY FRUSTRATING, I PAID FOR THE ENGINE BLOCK HEATER ON MY TRUCK SO I CAN USE IT. I GOT NOTICE OF THIS RECALL IN MAY OF 2019, NOW IT'S NOVEMBER WITH VERY COLD WEATHER AND THE ISSUE HAS NOT BEEN RESOLVED.
SERVICE BRAKESOctober 28, 2019
VEHICLE WAS IN FOR A RECALL 1 WEEK PRIOR TO RECALIBRATE A POSSIBLE ERROR IN THE VACUUM ASSIST PUMP TO BRAKE SYSTEM. THIS WEEK, STOPPED AT A STOP SIGN ON A HIGHWAY, POSTED SPEED 45 AND THE BRAKE DISENGAGED AND VEHICLE LURCHED FORWARD. CALLED DEALER, SERVICE TECH SAYS KNOWN ISSUE, GM HAS ISSUED AN EXTENDED WARRANTY TO THIS MODEL TO REPAIR/REPLACE THE PART KNOWN TO BE FAULTY. TECH SAID GM SHOULD HAVE MAILED A LETTER SAYING THAT IF, AND ONLY IF THE BRAKES FAILED OR BECAME HARD TO PRESS, BRING VEHICLE IN. IF THERE HAD BEEN A PEDESTRIAN OR VEHICLE CLOSE, I WOULD HAVE HIT THEM. BRINGING VEHICLE IN AFTER THE FACT WOULD BE TOO LATE. MY VEHICLE QUALIFIED FOR THE FREE REPAIR SO IT IS BEING REPAIRED NOW.
SERVICE BRAKESOctober 27, 2019
2017 CHEV. SILVERADO 1500 LTZ .. 21,240K MILES .. I PULLED INTO MY CHURCH PARKING LOT. AND AT LOW SPEED, I PULLED FORWARD STOPPED AND STARTED BACKING IN TO THE SPACE, I THEN PULLED FORWARD TO STRAIGHTEN OUT AND WHEN I WENT TO STOP THIS TIME THE PEDAL WAS HARD. I WAS BARLEY ROLLING AND HAD BOTH FEET PUSHING ON THE PEDAL AND STOPPED JUST IN TIME TO NOT HIT A PARKED CAR. THEN I BACKED INTO THE SPACE AND AGAIN A HARD PEDAL WITH VIRTUALLY NO BRAKES. MANUFACTURER RECALL NUMBER N192268490 NHTSA RECALL NUMBER 19V645
UNKNOWN OR OTHEROctober 24, 2019
POPPING NOISE COMING FROM REAR OF TRUCK. TRUCK HAS SLACK IN REAR AXCEL CAUSING POPPING NOISE
SERVICE BRAKESOctober 21, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, A MOTORCYCLE PULLED OUT IN FRONT OF HIS VEHICLE. THE CONTACT APPLIED THE BRAKES AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, FAILING TO STOP THE VEHICLE IN TIME. THE CONTACT CRASHED INTO THE MOTORCYCLE. THE OTHER DRIVER WAS INJURED AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND IMPOUNDED. AN INVESTIGATION WAS CONDUCTED BY THE STATE POLICE AND THE OTHER DRIVER'S LAWYERS, WHICH WILL CONCLUDE ON 10/29/19. THE CONTACT DID NOT YET KNOW THE EXTENT OF THE DAMAGE TO HIS VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD JUST PURCHASED THE USED VEHICLE THREE MONTHS AGO IN JUNE OF 2019. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) TWO WEEKS AFTER THE CRASH. THE FAILURE MILEAGE WAS 45,000.
Crash reported1 injury(ies)
NHTSA #11269868FUEL/PROPULSION SYSTEMOctober 21, 2019
ALL FUEL INJECTORS IN "BANK 1" BECAME FAULTY AND NEED REPLACING IMMEDIATELY WITH LITTLE TO NO WARNING OF ISSUES. CHECK ENGINE LIGHT CAME ON AFTER MULTIPLE INJECTORS BECAME FAULTY. CHECK ENGINE LIGHT CAME ON WHILE TRAVELING ON A STRAIGHT ROAD AFTER 2 MINUTES OF HIGHWAY TRAVEL GOING 70 MPH. *LN CONSUMER STATED I'D LIKE TO ADD THE FOLLOWING INFORMATION TO MY REPORT. AFTER LOOKING FURTHER ON THE NHTSA WEBSITE, I CAME ACROSS INFORMATION IN THE 'MANUFACTURER COMMUNICATIONS' SECTION OF THE WEBSITE PERTAINING TO 2017 CHEVROLET SILVERADO 1500'S. THE NHTSA ID NUMBER IS 10163854, AND MANUFACTURER COMMUNICATION NUMBER IS N182198000. IN THIS LETTER IT EXPLAINS ISSUES WITH BANK 1 FUEL INJECTORS, AND WHAT I EXPERIENCED WITH MY PICKUP. UNDER THE 'CONDITIONS' SECTION OF THIS LETTER, PAGE 1, MY VEHICLE MEETS ALL THE CONDITIONS ASIDE FROM LIVING IN WYOMING AND NOT ONE OF THE 13 STATES LISTED. MY PICKUP IS A 2017 CHEVROLET SILVERADO WITH A 5.3L ENGINE, THE MALFUNCTION INDICATOR LAMP ILLUMINATED, I TOOK MY VEHICLE TO GARVIN MOTORS IN POWELL, WY, AND THEY SAID A DIAGNOSTIC TROUBLE CODE RETURNED WITH FUEL TO AIR RATIO ISSUE IN BANK 1. UPON FURTHER DIAGNOSTICS IT WAS REVILED THE FUEL INJECTORS NEED REPLACING IN BANK 1, JUST AS STATED IN THIS LETTER FROM GM. I HAVE BEEN IN CONTACT WITH TWO GM DEALERS IN THE AREA, AND I HAVE BEEN QUOTED TWO PRICES TO REPLACE PARTS LISTED ON THIS DOCUMENT FROM GM. I HAVE ALSO REACHED OUT TO GM, AND THEY SAID THEY WILL RESEARCH THIS LETTER MORE AND GET BACK WITH ME. I AM NOW TWO WEEKS WITHOUT A VEHICLE WHILE THE DEALERSHIP IS DEMANDING I MAKE A DECISION TO HAVE REPAIRS DONE, HOW I WILL BE ABLE TO PAY FOR REPAIRS UPON COMPLETION, AND GM CUSTOMER SUPPORT WILL NOT TAKE MY CALLS WITH TELLING ME THEY WILL BE CALLED BACK. I HAVE SPOKEN TO GM THREE TIMES ABOUT THIS WITH EACH TIME STATING THEY NEED TO LOOK INTO THE MATTER FURTHER. DENNY MENHOLT DEALERSHIP LOCATED IN CODY, WY, CURRENTLY HAS MY PICKUP WITH NO REPAIRS STARTED AT THIS TIME. *JB
SERVICE BRAKESOctober 17, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING ON THE HIGHWAY AT 50 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP IN TRAFFIC AND THE BRAKES DID NOT WORK. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A NEARBY COLLISION CENTER AND THE OTHER VEHICLE WAS ABLE TO BE DRIVEN AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 42,000.
Crash reported
NHTSA #11269168ENGINEOctober 16, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. ELKLAND CHEVROLET (505 E MAIN ST, ELKLAND, PA 16920, 814) 258-1071) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB
POWER TRAINOctober 9, 2019
TRANSMISSION SHUDDER AT SPEED. HARD SHIFTS AT SLOW SPEED. APPEARS TO BE WELL DOCUMENTED ACROSS THIS SITE AND OTHER FORUMS. IT APPEARS THE OIL USED IN THE TRANSMISSIONS WAS DEFECTIVE (PER CHEVY) . TSB - 16-NA-175 AND TSB 18-NA-355. HOPEFULLY ADDING TO THE LONG LIST OF COMPLAINTS HELPS GET CHEVY TO ISSUE A "RECALL" OR SOMETHING SIMILAR TO RESOLVE THE ISSUE WITH THE FLUSH PROCEDURES OR SIMILAR FIXES.
POWER TRAINOctober 4, 2019
HARD DOWNSHIFTING WHEN GOING DOWN HILLS AT SLOW SPEED. JERKING AND CLUNKING NOISE, AND RPM GOES UP AND SOUNDS LIKE GEARS ARE GRINDING. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY TELL ME NOTHING IS WRONG. IT HAPPENS EVERY TIME I AM GOING DOWN A HILL WITH THE BREAKS APPLIED AND GOING AT A SLOW SPEED. THE TRUCK JERKED SO BAD THAT THE SEAT BELT LOCKED.
POWER TRAINOctober 2, 2019
A 2017 CHEVY SILVERADO WITH A 5.3L AT 80000 MILES THE WATER PUMP WENT BAD I HAD A 2006 SAME TRUCK AND IT WAS 200000+ .MILES BEFORE I HAD TO DEAL WITH THIS ISSUE. I DON'T KNOW IF I'M THE ONLY ONE THAT HAD THE WATER PUMP ISSUE SO SOON OR IF THIS IS A COMMON PROBLEM WITH THIS TRUCK THAT NEEDS TO BE LOOKED INTO, ALSO EXCESSIVE NOISES FROM THE TRANSMITION WHEN UP OR DOWN SHIFTING AT LOW SPEEDS AND IS LIKE IF STRUGGLED TO DOWN SHIFT WHEN YOU NEED IT LIKE WHEN YOU NEED TO PASS A CAR IN FRONT OF YOU MOST TIMES YOU HAVE TO GIVE IT EXCESSIVE THROTLE AND ONLY THEN IT DOWNSHIFTS IN A VIOLENT MANNER, AGAIN DO NOT KNOW IF THIS IS SOMETHING THAT IS ONLY HAPPENING TO ME OR IF THERE IS SOMEONE ELSE OUT THERE WITH THE SAME TRUCK HAVING SIMILAR ISSUES, THANKS.
POWER TRAIN,AIR BAGSOctober 1, 2019
PASSENGER AIR BAG OFF LIGHT INOPERABLE. CHECK 4 WHEEL DRIVE WARNING COMES ON INTERMITTENTLY. DEALER CHARGED $138.00 BUT COULD NOT FIND ANY PROBLEMS. THIS OCCURS WHEN DRIVING.
SERVICE BRAKESSeptember 29, 2019
POWER BRAKE FAILURE PEDAL IS DIFFICULT TO PUSH TAKES LONGER TO STOP VEHICLE BRAKE PEDAL SEEMS HIGHER HAVE TO BREAK WITH 2 FEET
POWER TRAINSeptember 26, 2019
TRUCK DOWN AND UPSHIFTS HARD. WHEN SLOWING DOWN FOR A CAR IN FRONT OF ME, WHEN I GET BACK ON THE GAS, THE TRUCK HAS NO POWER LIKE IT CAN'T FIGURE OUT WHAT GEAR TO BE IN. MAKES A LOUD CLUNKING NOISE WITH LIGHT ACCELERATION FROM 1ST TO 2ND GEAR. THERE IS MAJOR HESITATION WHEN TRYING TO DOWN SHIFT NO MATTER WHAT GEAR I'M IN. PROBLEM NEEDS TO BE FIXED BEFORE SOMEONE GETS INJURED. BEEN TO CHEVY 3 TIMES FOR THE SAME PROBLEM AND ALL THEY TELL ME IS THE TRANSMISSION WILL LEARN HOW YOU DRIVE. THEY ALSO TOLD ME THERE IS NO NEW UPDATE FOR THE TRANSMISSION MODULE SO I'M SCREWED.
SERVICE BRAKESSeptember 24, 2019
GOING FROM 40 TO 5MPH BREAKS FEEL LIKE IS LOCKING FOR COUPLE OF SECOND AND BACK TO NORMAL,ANY SPEED BEFORE STOPS TRUCK HAS A LITTLE HESITATION BEFORE BREAKING.
POWER TRAINSeptember 18, 2019
THE 8-SPEED AUTOMATIC TRANSMISSION EXHIBITS NUMEROUS ISSUES. 1) WHEN SLOWING DOWN TO UNDER 10 MPH, AS IF YOU WERE YIELDING TO TRAFFIC AND THEN PRESSING THE THROTTLE TO ACCELERATE THE VEHICLE, TWO ISSUES CAN OCCUR. FIRST, THE VEHICLE'S TRANSMISSION CAN HESITATE BETWEEN GEARS, PROVIDING NO POWER TO THE WHEELS. SECOND, WHEN VEHICLE DOES SHIFT INTO A GEAR, THE VEHICLE CAN LURCH FORWARD UNEXPECTEDLY AS IF YOU WERE HIT FROM BEHIND. THERE IS SOMETIMES AN AUDIBLE "CLANK" WHEN THIS ISSUE OCCURS. THIS ISSUE CAN PREVENT A DRIVER FROM SUCCESSFULLY ENTERING TRAFFIC DUE TO LOSS OF INSTANT POWER TO THE WHEELS. 2) DURING LOW-SPEED ACCELERATION, THE VEHICLE CAN HESITATE BETWEEN THE FIRST THREE GEARS, PROVIDING NO POWER TO THE WHEELS. IT HAS A SIMILAR FEEL TO A TRANSMISSION THAT WAS SLIPPING. THIS CAN CAUSE A DRIVER TO OVER-CORRECT THE DEFICIENCY IN POWER TO THE WHEELS BY APPLYING EXCESSIVE THROTTLE AND CAUSE AN ACCIDENT. 3) WHEN PROCEEDING SLOWLY IN STOP AND GO TRAFFIC, THE VEHICLE CAN SHIFT UP OR DOWN SUDDENLY, CAUSING THE VEHICLE TO LURCH FORWARD UNEXPECTEDLY. THERE IS SOMETIMES AN AUDIBLE "CLANK" WHEN THIS ISSUE OCCURS. THIS CAN CAUSE THE VEHICLE TO STRIKE THE REAR OF ANOTHER VEHICLE, IN TIGHT TRAFFIC, IF THE DRIVER ISN'T PREPARED TO APPLY THE BRAKE WHEN THE EVENT OCCURS. 4) WHEN DRIVING NORMALLY, THE TRANSMISSION MAY HESITATE TO DOWNSHIFT WHEN THE ACCELERATOR IS APPLIED AS WOULD BE NECESSARY WHEN TRYING TO PASS A VEHICLE. THIS DOES NOT APPEAR TO BE GEAR DEPENDENT. THE LOSS OF INSTANT POWER CAN PREVENT THE DRIVER FROM SUCCESSFULLY OVERTAKING ANOTHER VEHICLE IN THE EVENT THEY NEED TO CONDUCT A PASSING MANEUVER.
SERVICE BRAKESSeptember 13, 2019
MANUFACTURER RECALL NUMBERN192268490 NHTSA RECALL NUMBER19V645 ON AUGUST 14, 2014, I WAS DRIVING THE 2017 CHEVY SILVERADO 4X4 WORK TRUCK ON A RURAL STATE ROUTE IN HOLMES COUNTY, OHIO. I HAD PULLED OFF ON THE SIDE OF THE ROAD TO PICK UP MY TRAFFIC COUNTING EQUIPMENT. ONCE I WAS FINISHED, I PULLED INTO A DRIVEWAY TO TURN AROUND. I BEGAN TO BACK OUT OF THE DRIVE WHEN THE BRAKE PEDAL WENT ROCK HARD, I LOST ALL PEDAL AND HAD NO BRAKES. I HIT THE GUARDRAIL THAT WAS DIRECTLY BEHIND ME WHEN I COULDN'T STOP. NO DAMAGE TO THE GUARDRAIL, BUT PLENTY OF DAMAGE TO MY TRUCK. OBVIOUSLY, I DIDN'T THINK THIS WAS RIGHT SO THE VERY NEXT DAY I TOOK THE TRUCK TO PROGRESSIVE CHEVROLET. AFTER TECHS HAD A CHANCE TO LOOK OVER THE VEHICLE, THEY SAID THE VACUUM PUMP WAS DEFECTIVE AND IT WAS REPLACED AT NO COST TO ME. THAT'S ALL WELL AND GOOD, BUT HAD THE VACUUM PUMP NOT FAILED, I WOULD NOT HAVE HIT THE GUARDRAIL.
Crash reported
NHTSA #11255372AIR BAGS,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)August 29, 2019
TAKATA RECALL TOTAL LOSS NON REPAIRABLE
Crash reported
NHTSA #11252225SERVICE BRAKESAugust 27, 2019
I WAS IN AN ACCIDENT ON THURSDAY, AUGUST 22 WHERE I SLAMMED INTO THE BACK OF ANOTHER VEHICLE ON THE ROAD. I HAD AT LEAST 40 FEET TO STOP AND I LITERALLY STOOD ON TEH BRAKES AND TRUCK BARELY SLOWED DOWN AND BEFORE COLLIDING WITH THE OTHER VEHICLE. I RECEIVED A LETTER FROM GM A FEW MONTHS AGO SAYING THE BRAKE ASSIST PUMP MAY BE FAULTY AND THAT I COULD GET IT REPLACED EVEN THOUGH IF IT WERE TO FAIL THE TRUCK WOULD STILL BRAKE WITHIN "STANDARD". I DIDNT THINK ANYTHING OF IT SINCE IT WASN'T DESCRIBED AS AN EMERGENCY AND I THOUGHT I WOULD HAVE TI TAKEN CARE OF THE NEXT TIME I TOOK THE TRUCK IN FOR SERVICE. MY WIFE HAD COMMENTED ON MY BRAKES FEELING SPONGY. AFTER THE WRECK I WAS SO DISTURBED BY HOW POORLY THE TRUCK RESPONDED TO FORCIBLY DEPRESSING THE BRAKES PEDAL THAT I STARTED RESEARCHING AND I FOUND WHERE NHTSA WAS INVESTIGATING THIS VERY ISSUE IN THE 2014-16 SILVERADOS AND I FEEL STRONGLY THAT MY ISSUE SHOULD BE INCLUDED IN THIS INVESTIGATION. THE TRUCK SHOULD HAVE STOPPED AND I THINK A RECALL SHOULD BE ISSUED. THE BRAKES DO NO OPERATE WITHIN "STANDARD" WHEN THE BRAKE ASSIST PUMP STOPS WORKING.
Crash reported
NHTSA #11251872STEERINGAugust 26, 2019
TRUCK MAKES A CLICKING SOUND WHEN TURNING AT VERY SLOW SPEEDS OR WHEN STOPPED AND TURNING THE WHEEL.
SERVICE BRAKESAugust 22, 2019
AT LOW ENGINE RPM THE BRAKE FORCE BECOMES EXTREMELY EXCESSIVE. WHILE BACKING DOWN A LONG BOAT RAMP LAST WEEK THIS OCCURRED AND MY WIFE COULD NOT PRESS HARD ENOUGH TO STOP THE VEHICLE RESULTING IN A COLLISION TO AVOID THE VEHICLE GOING INTO THE WATER. I CONTACTED CHEVROLET AND WAS TOLD THERE WAS NO RECALL ON THIS VEHICLE.
Crash reported
NHTSA #11245769STEERING,SUSPENSION,UNKNOWN OR OTHERAugust 20, 2019
I BOUGHT MY 2017 CHEVROLET SILVERADO ON OCTOBER 2017. NOT EVEN ONE MONTH AFTER PURCHASED I HAD TO BRING BACK THE VEHICLE DUE TO LOUD CLUNKING NOISES AND JERKING. I HAD TO BRING THE TRUCK IN AT LEAST 3-4 TIMES A YEAR DUE TO THE SAME PROBLEM.
POWER TRAINAugust 16, 2019
2017 1500 SILVERADO, JERKS, SURGES, DURING ACCELERATION. NOW AND THEN I GET A LOUD THUD IN THE REAR LIKE I GOT REAR-ENDED. WHEN COMING TO A STOP FROM 2ND TO 1ST.
FUEL/PROPULSION SYSTEMAugust 7, 2019
MY 2017 SIVERADO WITH LESS THAN 50,000 MILES IS AT THE DEALERSHIP, DUE TO A DEFECTIVE FUEL INJECTOR ON THE #7 CYLINDER. I AM BEING TOLD IT IS NOT UNDER WARRANTY, AND THAT I WILL HAVE TO BARE THE COST OF THE REPAIR. I DO NOT FEEL THAT ON A TWO YEAR OLD VEHICLE, THAT THE FUEL INJECTOR SHOULD FAIL, NOR SHOULD I BARE THE COST OF REPLACEMENT. I AM NOT ASKING FOR A RESOLUTION, I JUST WANT OTHER TO BE AWARE OF THE DEFECT.
POWER TRAINAugust 6, 2019
DRIVING FROM CONNECTICUT TO SOUTH CAROLINA MY TRUCK DEVELOPED A BAD VIBRATION BETWEEN 45MPH TO 70MPH. THE DEALER SAYS THAT THE TRANSMISSION NEEDS TO BE FLUSHED. THIS VEHICLE HAS 34K FOR MILES. THEY CLAIM THAT NO DAMAGE IS BEING DONE TO THE TRANSMISSION. THIS I BELIEVE IS A SAFETY ISSUE AND SHOULD BE RECALLED. THE VEHICLE IS STILL AT THE DEALERSHIP AND MY FAMILY AND I ARE STRANDED WHILE THEY CLAIM THAT GM NEEDS READING BEFORE THEY CAN FLUSH THE TRANSMISSION FLUID.
POWER TRAINAugust 1, 2019
TRANSMISSION HAS STOPPED WORKING PROPERLY.
SERVICE BRAKESJuly 26, 2019
THE VEHICLE IN MOTION, AT LOW SPEEDS (UNDER 10 MPH), THE BRAKES FAIL TO SLOW OR STOP THE VEHICLE UNTIL THE BRAKE PEDAL IS FULLY DEPRESSED WHICH UNEXPECTEDLY REQUIRES MORE EFFORT THAN BRAKING UNDER NORMAL CONDITIONS. EVEN WITH THE PEDAL FULLY DEPRESSED, IT STILL DOES NOT STOP THE VEHICLE WITHIN THE EXPECTED STOPPING RANGE.
POWER TRAINJuly 23, 2019
WHEN AT HIGHWAY SPEEDS (ANYWHERE BETWEEN 40-75) THERE IS A VERY NOTICEABLE SHAKING WHEN ENGINE IS UNDER LIGHT LOAD (JUST KEEPING SPEED). I HAVE TAKEN IN TO CHEVY DEALERSHIP AND THEY CHANGED THE TRANSMISSION FLUID AND THAT WORKED FOR A COUPLE THOUSAND MILES. NOT THE "CHEVY SHAKE" IS BACK AT FULL FORCE. UPON CALLING CHEVY, THEY CLAIM TO KNOW THAT THEIR TRUCKS DO THIS, BUT SAY THERE IS NOT A FIX TO SOLVE THE ISSUE. THEY CLAIM THEY HAVE NO CLUE WHERE IT'S COMING FROM, BUT SHOULD NOT BE A SAFETY HAZARD. MY QUESTION IS, IF YOU DO NOT KNOW WHAT IT IS, HOW CAN THEY SAY IT'S NOT A SAFETY HAZARD. I AM SO AFRAID THAT MY TRUCK IS GOING TO BREAK DOWN AND IT'S NOT EVEN TWO YEARS OLD. I HAVE READ THE THOUSANDS OF COMPLAINTS ONLINE WITH PEOPLE HAVING THE EXACT SAME ISSUE, SINCE THE 2014 MODEL. THEY HAVE HAD ENOUGH TIME TO FIGURE THIS OUT AND SHOULD BE HELD ACCOUNTABLE.
UNKNOWN OR OTHERJuly 3, 2019
I AM CONCERNED CUSTOMERS ARE NOT RECEIVING THEIR RECALL NOTICES AFTER BEING TOLD CUSTOMERS RECEIVE THEIR VEHICLES RECALL NOTICES VIA EMAIL. UPPER MANAGEMENT AT ASBURY AUTOMOTIVE GROUP GRAY DANIELS CHEVROLET ORDERS THE OVERWRITING OF INCOMING ELECTRONICALLY SUBMITTED INTERNET LEADS (MERGING LOT SOLDS WITH ELECTRONICALLY SUBMITTED INTERNET NON-SOLDS OVERWRITING EVERYTHING KEEPS THE NON-SOLDS EMAIL ADDRESSES), TO EMBEZZLE EBE SFE MONEY FOR CORPORATE BONUS'S FROM GENERAL MOTORS; ASBURY AUTOMOTIVE GROUP GRAY DANIELS TOYOTA DELETES CUSTOMERS EMAIL ADDRESS AND INPUTS FAKE OR CREATED EMAIL ADDRESSES TO AVOID BAD SURVEYS TO WIN PRESIDENTS AWARD. ARE MY FEARS JUSTIFIED? NEW VEHICLE PURCHASES
POWER TRAINJune 25, 2019
TRANSMISSION STARTED SLIPPING AT 72000 MILES, REPLACEMENT OR REBUILD.
FUEL/PROPULSION SYSTEMJune 19, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER AND THEY DISCONNECTED THE CALL. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
FUEL/PROPULSION SYSTEMJune 18, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RODENROTH MOTORS INC (3055 S MACKINAC TRAIL, SAULT STE. MARIE, MI 49783, (906) 662-4756) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
POWER TRAINJune 13, 2019
VERY HARD SHIFT GOING FROM 1ST TO 2ND GEAR AND FROM 2ND GEAR TO 1ST GEAR. THE SHIFT WAS SO HARD THAT THE TIRES MADE A CHIRPING NOISE AND HARDLY ANY THROTTLE WAS BEING USED.
FUEL/PROPULSION SYSTEMMay 9, 2019
RECALL WAS ANNOUNCED FEB 7, 2019 MY COMPLAINT IS WHY IS IT TAKING SO LONG TO OBTAIN PARTS AND GET THE VEHICLE REPIRED IT HAS BEEN THREE MONTHS
POWER TRAINApril 28, 2019
AT LOW SPEEDS UNDER BRAKING WHEN DOWNSHIFTING FROM GEAR 2 TO 1, THE SHIFT IS NOT SMOOTH. THERE IS A SIGNIFICANTLY LOUD CLUNK THAT YOU CAN FEEL AND HEAR, AND PASSENGER SAFETY IS COMPROMISED DUE TO A SUDDEN LURCH FORWARD.
ENGINEMarch 29, 2019
TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO. WHEN THE CONTACT PULLED INTO HIS DRIVEWAY AND PLUGGED IN THE BLOCK HEATER, THE VEHICLE CAUGHT FIRE A FEW MINUTES LATER IN THE ENGINE COMPARTMENT. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL TO MOVE IT AWAY FROM HIS HOUSE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. BOTH THE MANUFACTURER AND INSURANCE COMPANY SENT FIRE INVESTIGATORS TO EXAMINE THE VEHICLE. THE CONTACT SUBMITTED A FIRE REPORT TO HIS INSURANCE COMPANY. A POLICE REPORT WAS FILED. BOTH INVESTIGATORS STATED THAT IT COULD TAKE UP TO 90 DAYS TO REPORT THEIR FINDINGS. THE INSURANCE COMPANY OFFERED A BUYOUT FOR THE TOTAL LOSS OF THE VEHICLE; HOWEVER, THE CONTACT WANTED TO SEE WHAT THE MANUFACTURER WOULD OFFER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 24,500. ..*BF *TR
Fire reported
NHTSA #11192390VISIBILITY/WIPERFebruary 9, 2019
REAR WINDOW EQUIPPED WITH FACTORY ELECTRIC REAR WINDOW DEFOGGER EXPLODED/SHATTERED OUTWARD WHEN DRIVER DOOR WAS CLOSED, SPRAYING SHATTERED GLASS INSIDE THE CAB AND THE EXTERIOR SURROUNDING AREA. THE TRUCK HAD BEEN UNUSED FOR OVER A WEEK AND WAS LOCATED IN AN ATTACHED GARAGE HAVING AN AVERAGE NIGHT TEMPERATURE IN THE HIGH 30S F. THE TRUCK HAD NOT BEEN STARTED AND THE REAR DEFROSTER HAS NEVER BEEN USED. MILEAGE ON THE TRUCK IS 9782 AND THERE WAS NO KNOWN DAMAGE (NICKS, SCRATCHES, ETC) TO THE WINDOW.
SERVICE BRAKESJanuary 23, 2019
I WAS PULLING INTO WAL-MART IN WHITE SETTLEMENT, WENT TO BRAKE TO SLOW DOWN AND IT FELT LIKE THE PRESSURE WAS COMPLETELY GONE CAUSING ME TO BRAKE HARDER TO STOP.
ENGINEJanuary 16, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE ENGINE LEAKED ANTI-FREEZE AND THE RPMS ON THE INSTRUMENT PANEL WERE OUT OF ORDER. THERE WAS ALSO AN ABNORMAL ODOR OF ANTI-FREEZE IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MID STATE CHEVROLET BUICK (26 DAYS DR I 79 EXIT 67, SUTTON, WV 26601, (866) 596-3984) AND A NEW WATER PUMP WAS INSTALLED ALONG WITH NEW INJECTORS; HOWEVER, THE ODOR OF ANTI-FREEZE RETURNED DAYS LATER. THE ENGINE ALSO CONTINUED TO LEAK ANTI-FREEZE. THE MANUFACTURER WAS WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 9,600.
SERVICE BRAKESJanuary 7, 2019
THIS MORNING AT LOW SPEED STOP AND GO TRAFFIC AND AGAIN WHEN LOW SPEED PARKING THE BLACK PEDAL BECAME HARD TO PUSH AND CAR WOULD NOT STOP PROPERLY. HAPPENED BOTH DIRECTIONS WHILE PARKING. WILL TAKE TO THE DEALER THIS AFTERNOON. SEEMS TO BRAKE FINE AT HIGHER SPEEDS AND SLOWING FROM HIGHER SPEEDS. SCARY
ELECTRONIC STABILITY CONTROL (ESC)November 30, 2018
THIS MORNING I WAS DRIVING TO WORK. STABILTRAK ERROR MESSAGE CAME ON MY HUD. CLUSTER AND DASHBOARD LIGHTS FLASHED OFF. STOPPED. EVERYTHING FLASHED BACK ON AND RADIO PRESETS WERE ALL GONE. NOT SURE IF THIS WILL CONTINUE TO KEEP HAPPENING OR IF IT IS A FROZEN SENSOR, SINCE IT HAS BEEN BELOW 32 DEGREES HERE.
SERVICE BRAKESNovember 26, 2018
BRAKES BECOME STIFF AND INOPERABLE AT LOW SPEEDS AFTER 2-3 PUMPS
TIRESNovember 16, 2018
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 3500 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: 275/55/R20. WHILE DRIVING 50 MPH ON A MOUNTAINOUS ROAD, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE CONTACT CHANGED THE TIRE WITH A SPARE AND INTENDED TO REPLACE THE REMAINING TIRES WITH ANOTHER BRAND. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 24,469.
SERVICE BRAKESNovember 15, 2018
DRIVING SLOW AT DRIVE THRU LOST POWER BRAKES
ENGINENovember 13, 2018
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO HYBRID. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, THE VEHICLE SHOOK, AND THE ENGINE SEIZED. THE VEHICLE WAS SERVICED AT COUGHLIN AUTOMOTIVE (255 LAFAYETTE ST, LONDON, OH 43140, 740-852-1122) WHERE IT WAS DIAGNOSED THAT THE HYBRID ENGINE FAILED. THE VEHICLE WAS REPAIRED, BUT THE ENGINE CONTINUED TO SEIZE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,090.
ELECTRICAL SYSTEMOctober 11, 2018
THE AMBIENT TEMPERATURE SENSOR DOESN'T WORK. IT DOES NOT READ THE CORRECT TEMPERATURE OUTSIDE. THIS IMPACTS THE A/C, WHICH DOES NOT WORK PROPERLY WHEN THE SENSOR IS NOT READING THE CORRECT EXTERNAL TEMPERATURE. THE FAIRFIELD CHEVROLET SERVICE DEPARTMENT REFUSES TO ACKNOWLEDGE THE ISSUE, LET ALONE FIX OR REPLACE THE SENSOR. I USE MY TRUCK ON RANCHES AND LOGGING PROPERTIES WHERE IT IS LITERALLY IMPOSSIBLE FOR ME TO DRIVE OVER 20MPH FOR 5 MINUTES. AND WHEN IT IS 105 DEGREES AND THE A/C THINKS IT IS ONLY 65 OUTSIDE, THE A/C DOES NOT ENGAGE. THE SERVICE DEPARTMENT KEEPS TELLING ME THAT THEY CANNOT REPLICATE THE PROBLEM SO IT MUST NOT BE REAL. THIS IS THE EQUIVALENT OF CALLING ME A LIAR IN ORDER TO AVOID HONORING THE WARRANTY.
WHEELSAugust 12, 2018
FRONT WHEELS SIMPLY JUST PEEL APART IN CHIPS. REAR WHEELS APPEAR TO BE FINE, SO THIS IS AN ISSUE WITH TURNING OR FRICTION ON THE FRONT WHEELS. THE TIRES CHIP AWAY THROUGH OUT THE ENTIRE SURFACE OF THE THREAD, LEAVING VOIDS AND GASHES ON THE SURFACE. WE DRIVE ON PAVED ROADS, SO THERE REALLY SHOULDN'T BE AN ISSUE WITH EXCESSIVE WEAR SUCH AS DRIVING ON ROUGH ROADS. I DID SHOW THIS TO OUR LOCAL DEALER, THEY CLAIM THE VEHICLE NEEDS AN ALIGNMENT, BUT KEEP IN MIND THE VEHICLE HAS UNDER 15K MILES FROM THE DEALER. ALREADY, WE CAN SEE THESE TIRES NOT EVEN COMING CLOSE TO THE WARRANTY THREAD WEAR LIMIT. PER DEALER, NO RECALLS ON OUR VIN.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTUREAugust 10, 2018
INTERIOR DRIVER SIDE FRONT DRIVER WINDOW BUTTON NOT ALWAYS WORKING. AT TIMES WHEN THIS HAPPENS THE DOOR AJAR IS LIT, WHILE THE DOOR MAY BE SHUT, IT DOESN'T LATCH COMPLETELY. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION OR IN PARK. THIS CAUSES THE INTERIOR LAMPS TO STAY ON AND DRAIN OUT THE BATTERY. I DID HAVE IT SERVICED UNDER WARRANTY. PROBLEM WAS SOLVED, UNTIL TODAY 08/10/2018.
WHEELSAugust 3, 2018
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STARTED VIBRATING. THE VEHICLE WAS TAKEN TO MUZI CHEVROLET (56 TV PL, NEEDHAM HEIGHTS, MA 02494, (855) 258-3295) WHERE THE WHEELS WERE BALANCED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,300.
UNKNOWN OR OTHERJuly 25, 2018
THIS VEHICLE, LIKE MANY OTHERS OF THIS SAME DESIGN, HAS HAD A VIBRATION AT HIGHWAY SPEEDS SINCE THE VEHICLE WAS PURCHASE ON 9-14-2017. IT HAS BEEN ADDRESSED BY THE DEALER FOUR TIMES WITH THE TIRES BEING THE PRESUMED ISSUE. THE VIBRATION HAS CONTINUED EVEN AFTER DIFFERENT TIRES INSTALLED AND RECENTLY THE VIBRATION CAUSED THE VEHICLE TO BEGIN TO DRIFT TOWARD THE EDGE OF THE ROADWAY WHILE TRAVELLING AT 70 MPH IN A 70 MPH SPEED ZONE IN A CURVE THAT WAS NOT POSTED WITH A REDUCED SUGGESTED SPEED. THE TRUCK HAS CURRENTLY BEEN AT THE GENERAL MOTORS DEALER IN DELAWARE OHIO FOR EIGHT DAYS WHERE THEY HAVE VERIFIED THE ISSUE, HAVE NOT BEEN ABLE TO LOCATE A CAUSE AND HAVE NOTIFIED GENERAL MOTORS FOR GUIDANCE. WHILE RESEARCHING THIS ISSUE I HAVE FOUND THAT IT APPEARS TO BE A LONG TERM ISSUE FOR THIS MANUFACTURER THAT IS NOT BEING ADDRESSED. BEING A RETIRED STATE TROOPER WHO HAS DRIVEN MANY MANY MILES IN HIS CAREER, I FEEL THIS SITUATION COULD CAUSE A SERIOUS SAFETY ISSUE THAT COULD POTENTIALLY CAUSE A LOSS OF CONTROL AND CONTRIBUTE TO INJURIES OR WORSE TO THE VEHICLE OCCUPANTS. PERSONNEL AT THE DEALERSHIP HAVE CONFIRMED TO ME THAT THEY HAVE HEARD OF THIS SITUATION AND THAT SOME TRUCKS ARE ABSOLUTELY PERFECT WHILE OTHERS DEVELOP THIS CONTINUING PROBLEM. THIS VIBRATION BEGINS AT APPROXIMATELY 68 MPH AND CONTINUES TO AT LEAST 76 MPH AND IS FELT THROUGH THE SEAT, ACCELERATOR AND STEERING WHEEL. I DO HAVE SOME OF THE "REPAIR" DOCUMENTS BUT THEY ARE INCOMPLETE AT THIS TIME.
STRUCTUREJuly 24, 2018
RANDOM CHIPS IN PAINT APPEARING ON VARIOUS SURFACES OF TRUCK. I LIVE IN CITY AND MOSTLY HIGHWAY DRIVING. THE TRUCK IS GARAGE KEPT. CHIPS ON PAINT NEAR DRIVER PILLAR, PANEL NEAR GAS TANK, PASSENGER REAR PANEL, AND TAILGATE.
POWER TRAINJuly 21, 2018
THE RETURN LINE FROM THE TRANSMISSION COOLER IS RUBBING ON THE BUMPER MOUNT BRACKET. MY VEHICLE HAS JUST OVER 9000 MILES ON IT AND THE COVER AROUND THE LINE IS ALREADY WORN THROUGH. THE WAY THE LINE IS MOUNTED OFFERS NO FLEXIBILITY TO PUSH IT AWAY FROM THE BUMPER BRACKET. THIS WILL EVENTUALLY LEAD TO A FAILURE OF THE RETURN LINE ON THE TRANSMISSION COOLER. I WAS INFORMED OF THIS ISSUE BY A POST ON A PUBLIC FORUM. THE PERSON THAT POSTED THIS ISSUE HAD A FAILURE OF THE RETURN LINE IN THE SAME SPOT DUE TO THE SAME ISSUE.
POWER TRAINJuly 20, 2018
8 SPEED TRANSMISSION CLUNKS WHEN SHIFTING INTO 2 GEAR AND AT TIMES FEELS LIKE YOU GOT REAR ENDED. WHEN IT DOWN SHIFTS INTO THE LOWER GEARS IT'S ALSO CLUNKS AND IS NOT SMOOTH. THIS IS HAPPENING WHEN GOING AT SLOW SPEEDS AND IS WORSE AFTER A COLD START . THE VEHICLE SHIFTS FINE AT HWY SPEEDS. I HAVE ALREADY BROUGHT IT TO THE DEALERSHIP TWICE AND PROBLEM IS STILL THERE. TALKING TO OTHER PEOPLE WITH GM 8 SPEED TRANSMISSION AND THEY ARE HAVING THE SAME ISSUE. 8 SPEED TRANSMISSION NEEDS RECALL. POSSIBLY TORQUE CONVERTER.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMJuly 18, 2018
ENGINE HESITATION, OR MISFIRING. JERKING, OR TRANSMISSION SHUTTERING WHEN ENGINE IS AT LOW RPM AND ON INCLINE. (I.E. WHEN TRAVELING ABOUT 45MPH AND START UP A HILL, THE RPM'S ARE ABOUT 1300, AND THE TRANSMISSION DOESN'T GEAR DOWN, SO IT STARTS SHUTTERING UNTIL YOU GIVE IT MORE ACCELERATION THAN USUAL.) AFTER DEALING WITH THIS ISSUE FOR NEARLY 8 MONTHS AND 15K MILES, I BELIEVE THIS SAFETY ISSUE SHOULD BE RECALLED. DEALER ORIGINALLY ACKNOWLEDGE THE PROBLEM BUT WAS UNSURE OF THE CAUSE. AFTER 5 REPAIR ATTEMPTS THE DEALER SAY THEY CAN'T DUPLICATE AND THE VEHICLE PERFORMS AS DESIGNED.
SEAT BELTSJuly 17, 2018
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT FAILED TO LATCH. THE CONTACT CALLED PRINCE CHEVROLET BUICK GMC OF VALDOSTA (4550 N VALDOSTA RD, VALDOSTA, GA 31602 (229) 242-3311) AND WAS WAITING TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 28,619.
STEERINGMay 7, 2018
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHEN TURNING IT LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO WEBER CHEVROLET CREVE COEUR (12015 OLIVE BLVD, CREVE COEUR, MO 63141, (314) 567-3300) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERApril 17, 2018
WHEN DRIVING AT NIGHT AND SHIFTING INTO REVERSE THE TAILGATE CAMERA ACTIVATES ON THE DASH DISPLAY AT FULL BRIGHTNESS EFFECTIVELY BLINDING THE DRIVER FROM SEEING ANYTHING/ANY PERSON OUTSIDE THE VEHICLE AS HE TRIES TO BACK UP. THERE IS NO WAY TO DISABLE OR DIM THE TOUCHSCREEN DURING REVERSING.
WHEELS,ENGINEApril 4, 2018
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD VIBRATE. THE VEHICLE WAS TAKEN TO HUFFINES CHEVROLET (1400 STEMMONS FWY, LEWISVILLE, TX 75067) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE OUT OF BALANCE AND THE FRONT DRIVER'S TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (3991, 1101 TX-114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
ENGINEMarch 28, 2018
WITH APPROXIMATELY 7800 MILES ON IT, MY VEHICLE WAS IN MOTION AND I WAS CROSSING A HIGHWAY WHEN THE ENGINE STARTED TO STUTTER AND LOST POWER. I WAS ALMOST HIT BY AN ONCOMING SEMI WHILE CROSSING THE ROAD. I NARROWLY MISSED GETTING HIT, THE SEMI DRIVER SLAMMED ON HIS BRAKES AND HONKED AT ME AS IF I HAD DONE SOMETHING WRONG. I PROMPTLY PULLED OFF TO THE SIDE OF THE ROAD, AND NOTICED A CHECK ENGINE LIGHT. I BROUGHT IT TO MY LOCAL SHOP WHERE THEY HAD DIAGNOSED IT AS A FAULTY LIFTER. THIS IS A PREVALENT ISSUE ON MANY CHEVROLET/GMC ENGINES AS THERE ARE TECHNICAL SERVICE BULLETINS RELEASED ON THIS. I HAVE ATTACHED AN OLDER (2016) TECH SERVICE BULLETIN, BUT THERE IS AN UPDATED ONE WITH THE FOLLOWING PART NUMBER: 15-06-01-002F. I WOULD LIKE GM TO STEP UP AND ISSUE A RECALL ON THIS AS THIS IS MOST DEFINITELY A SAFETY CONCERN.
POWER TRAIN,FUEL/PROPULSION SYSTEMMarch 27, 2018
VEHICLE HESITATION AND SURGES IN ACCELERATION. THIS CONDITION IS A SAFETY ISSUE AS IT HESITATES PULLING INTO TRAFFIC, SURGES IN ACCELERATION HAVE CAUSED LOSS OF TIRE TRACTION ON ICE COVERED ROADWAYS NEARLY RESULTING IN A COLLISION. DEALERS HAVE ACKNOWLEDGED AN ISSUE BUT ADVISE THEY ARE STILL WAITING ON A FIX FROM GM.
POWER TRAIN,ENGINEMarch 20, 2018
RECENTLY I HAVE BEEN NOTICING MY SILVERADO WITH LESS THEN 20,000 MILES HAS HAD REALLY LOW OIL PRESSURE. AROUND 15-20 PSI AT IDLE AND THE TRANSMISSON SLAMS INTO GEAR,
UNKNOWN OR OTHERMarch 7, 2018
VEHICLE RADIO DISPLAY IS TOO BRIGHT. USING THE DIMMER DOES STILL LEAVES THE RADIO THE BRIGHTEST DISPLAY INSIDE THE PASSENGER COMPARTMENT BLINDING THE DRIVER AT NIGHT. THE ONLY OPTION IS TO TURN THE DISPLAY OFF WHICH TAKES 5 SEPARATE INPUTS TO THE DISPLAY CONTROL. ONCE THE DISPLAY IS TURNED OFF ANY OTHER INPUT TO THE RADIO OR HEATING/AC CONTROLS TURNS THE DISPLAY BACK ON AND REQUIRES ANOTHER DISPLAY INPUT TO TURN THE DISPLAY OFF AGAIN.
ELECTRICAL SYSTEMMarch 2, 2018
BOUGHT 2017 SILVERADO 1500 LTZ NEW. BACKUP CAMERA WILL NOT DIM AT NIGHT, BLINDING, MAKES IT DIFFICULT TO BACK UP, UNABLE TO SEE INSIDE OR OUTSIDE. BEEN THAT WAY SINCE NEW. IT'S A SAFETY FACTOR, RIGHT NOW IT WOULD BE BETTER OFF WITHOUT IT AT NIGHT. SALESMAN AT DEALERSHIP SAID THAT'S JUST THE WAY IT IS. I HAVE THREE OTHER GM VEHICLES, ALL OF THEM HAVE BACKUP CAMERAS THAT DIM WITH THE INSTRUMENT LIGHTING. I WAS TOLD THERE IS A SERVICE BULLETIN OUT THERE, BUT THE DEALER KNOWS NOTHING ABOUT IT.
SUSPENSIONFebruary 26, 2018
I PURCHASED A NEW (175 MILES) 2017 CHEVROLET SILVERADO LS 4X4 FROM A DEALERSHIP ON 2/10/2017. I NOTICED THE RIDE WAS A BIT BUMPY ON THE 80 MILE RIDE HOME FROM THE DEALERSHIP, BUT THOUGHT NOTHING OF IT. THE NEXT TIME I DROVE IT WAS 2 WEEKS LATER (I WAS ON BUSINESS TRAVEL IN BETWEEN AND LET THE TRUCK SIT IN MY GARAGE), AND I DROVE IT AROUND TOWN ON 2/25/2017. IN ADDITION TO A MINOR ROUGH IDLE, IT WAS VERY BUMPY. IT WOULD SHAKE AT VIRTUALLY ALL SPEEDS. AFTER MY 5 MINUTE DRIVE FROM THE GROCERY STORE, I LITERALLY FELT DIZZY AND ILL. THE NEXT MORNING ON 2/26/2018, I DROVE IT TO WORK (25 MILES), AND EXPERIENCED THE SAME FEELINGS OF MOTION SICKNESS. I AM A CERTIFIED AUTO TECHNICIAN WITH NEARLY 20 YEARS EXPERIENCE, AND HAVE WORKED ON ALL COMPONENTS OF CARS AND TRUCKS (ENGINE REPAIR / OVERHAUL, TRANSMISSION, SUSPENSION, BRAKES, ELECTRICAL, HEATING / AC, ETC.). I'VE WORKED ON TRUCKS SPANNING A WIDE RANGE OF YEARS WITH VARIOUS ISSUES AND MILEAGES (LOW MILEAGE TO +250,000 MILES). I HAVE NEVER FELT A MORE UNCOMFORTABLE RIDE IN A TRUCK IN MY YEARS OF TEST DRIVING VEHICLES (BEFORE AND AFTER REPAIR) THAN I HAVE WITH THIS NEW 2017 SILVERADO. I ATTEMPTED TO CONTACT LANDERS MCLARTY CHEVROLET IN HUNTSVILLE, AL, AND WAS TOLD THAT THIS SAFETY CONCERN COULD NOT BE ADDRESSED AT THEIR DEALERSHIP UNTIL THE TRUCK HAD AT LEAST 500 MILES . I INFORMED THEM OF MY CONCERNS ABOUT DRIVING IT UNTIL THEN AS I HAVE UNDER 400 MILES ON IT, AND THEY TOLD ME TO DRIVE 80 MILES TO THE DEALERSHIP WHERE I BOUGHT IT TO HAVE IT LOOKED AT. UNBELIEVABLE! AFTER MUCH RESEARCH, THIS "MOTION SICKNESS" ISSUE IS A KNOWN ISSUE BY GENERAL MOTORS, AND DOES NOT HAVE A PROVEN DOCUMENTED FIX IN PLACE TO THIS DAY.
POWER TRAIN,ENGINEFebruary 20, 2018
IN JUNE OF 2017, I BOUGHT A NEW CHEVROLET SILVERADO. IT RUNS GREAT NO PROBLEMS. IN NOVEMBER 2017 I CALLED TO MAKE AN APPOINTMENT TO HAVE THE OIL CHANGED. THE SERVICE DEPARTMENT TOLD ME THAT THERE IS A RECALL ON THE CHUGGLE DRIVE QUALITY. THE SERVICE DID WHAT WAS NEEDED TO BE DONE. I HAD TO MAKE A 5-HOUR TRIP UP NORTH WHEN I NOTICED THAT MY TRUCK WASN'T RUNNING LIKE IT WAS BEFORE THE RECALL WAS DONE. I NOTICED THAT THE TRANSMISSION WAS SHIFTING HARD. WHEN THE CYLINDER DEACTIVATION WENT TO 4 CYLINDERS THE ENGINE LUGS. BEFORE THE RECALL WAS DONE I COULDN'T TELL WHEN THE CYLINDER ACTIVATION WAS SWITCHING TO 4 CYLINDERS BACK TO 8 CYLINDERS IT RAN VERY SMOOTHLY NO LUGGING OF THE ENGINE. WHAT CONCERNS ME NOW IS WHEN I WAS DRIVING AN WENT TO MAKE A LEFT TURN AT SLOW SPEED THE TRANSMISSION DOWNSHIFTED HARD WHERE THE BACK WHEELS LOCKED UP. WENT THROUGH A DRIVE THROUGH AFTER I PLACED THE ORDER PROCEEDED TO THE WINDOW MY TRUCK LUNGED FORWARD FROM FIRST GEAR TO SECOND GEAR. I AM GLAD THAT NO ONE WAS IN FRONT OF ME. I HAVE TAKEN IT TO THE SERVICE DEPARTMENT AT THE DEALERSHIP SEVERAL TIMES. WAS TOLD NOTHING WAS WRONG NO CODES CAME UP. EVEN CALLED GM GOT NOWHERE WITH THEM. THE CHUGGLE DRIVE IS A REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE. GM TRYING TO FIX ONE PROBLEM CREATED ANOTHER PROBLEM. I PULL A 5000-POUND CAMPER WITH THIS TRUCK WITH THE ISSUES I AM HAVING NOW WITH THE TRANSMISSION SHIFTING HARD AND ENGINE LUGGING I AM AFRAID IT MIGHT CAUSE ME TO HAVE AN ACCIDENT. MY TRUCK RAN PERFECTLY BEFORE THE CHUGGLE DRIVE QUALITY RECALL WAS DONE. THE RECALL HAS TO BE THE PROBLEM. IT'S NOT A GOOD FIX.
EXTERIOR LIGHTINGJanuary 19, 2018
BACKUP CAMERA TOO BRIGHT FOR BACKIUP AT NIGHT WHILE STILL NEEDING TO VIEW SIDE MIRRORS. IT WOULD BE GREAT TO COME UP WITH A SLIDING "ON SCREEN" BRIGHTNESS CONTROL FOR IMMEDIATE CONTROL OVER THE BACKUP CAMERA ON SCREEN BRIGHTNESS. WAY TOO BRIGHT FOR SAFETY / STILL NEEDING TO VIEW SIDE MIRRORS.
SUSPENSION,WHEELSJanuary 19, 2018
JUST BOUGHT A NEW 2017 BLACK EDITION. REG CAB SHORT BED. 5.3. SHAKES FROM NEW OVER 73+ MPH. TOOK IT TO DEALER AT 648 MILES ON 01/19/2018. PURCHASED NEW 12/28/2017. THEY REBALANCED ALL 4 WHEELS. STILL SHAKES. THEY PUT A NEW DRIVESHAFT IN AND SAID IT WAS FIXED. I PICKED IT UP TODAY. NOPE. IT'S WORSE. NOW IT BEGINS SHAKE NO AT 60 AND AT 74-75 HAS A PRETTY DRAMATIC SHAKE. THIS HAPPENS WHILE DRIVING ON THE INTERSTATE. NOW I GO BACK AGAIN MONDAY TO LET THEM HAVE ANOTHER GO AT IT.THIS IS A BRAND NEW TRUCK.
POWER TRAIN,WHEELS,ENGINEJanuary 6, 2018
NOTICED AFTER PURCHASE THAT THERE IS VIBRATION LIKE A BAD TIRE 35-42 MPH. VIBRATION FELT IN SEAT,CONSOLE AND STEERING WHEEL 58-65 MPH. TRANSMISSION DOWN SHIFTS HARD SOMETIMES FEELS LIKE BEING BUMPED FROM BEHIND,IT ALSO HESITATES AND JERKS AFTER LETTING OFF THE ACCELERATOR AND ACCELERATING AGAIN BETWEEN 25-45 MPH. WHEN ACCELERATING IT SURGES,JERKS AND STUMBLES. SOMETIMES WHEN ACCELERATING THE TRANSMISSION DOWNSHIFTS AND HANGS IN THAT GEAR UNTIL YOU LET OFF THE ACCELERATOR. UNDER HEAVY ACCELERATION THERE IS VIBRATION IN THE POWER TRAIN AND THE TRANSMISSION SEEM NOISY. AT 25 MPH IT SHUTTERS LIKE THE TRANSMISSION IS IN TO HIGH OF A GEAR UNDER LIGHT ACCELERATION. RETURNED TO WALDORF CHEVROLET WHERE I PURCHASED IT AND WAS TOLD THEY BALANCED 2 TIRES AND RESET THE ROAD FORCE,SCANNED TRANSMISSION NO CODES TRANSMISSION OK AFTER SHOP FOREMAN ROAD TESTED FOR 21 MILES NO OTHER REPAIRS NEEDED. PICKED IT UP DRIVING HOME NOTICED ALL THE PROBLEMS WERE STILL THERE AND AFTER INSPECTION OF MY WHEELS NOTICED THAT THE WHEELS WERE BALANCED STILL HAD THE OLD WEIGHTS STILL ON THE WHEELS WITH NEW WEIGHTS ALSO. MADE ANOTHER APPOINTMENT THIS TIME TO HAVE SHOP FOREMAN (RICK) RIDE WITH ME TO SHOW HIM WHAT IT WAS DOING WHICH WE DID AND LEFT MY TRUCK AGAIN. AFTER 8 DAYS I AM TOLD IT WAS READY I WAS TOLD THEY DID A PICO SCOPE TEST AND THE DRIVESHAFT WAS BEING REPLACED THEN ONLY TESTED IT WAS OK. CHECKED RUN OUT ON FLANGES ALL WITHIN SPECS. FOUND THE RIGHT REAR TIRE BAD. THEY PUT STEEL WHEEL FROM ANOTHER TRUCK ON AND ROAD TESTED WITH NO CHANGE. THEY DROVE ANOTHER TRUCK AND IT RIDES THE SAME. EVEN HAS THE SHUTTERS ON HARD ACCELERATION. SAID THEY CALLED GM TAC BACK AND THEY DON'T SEE A PROBLEM WITH THIS. WRITTEN DOCUMENTS BE SENT VIA MAIL. MADE ANOTHER APPOINTMENT
STRUCTUREDecember 3, 2017
THE PAINT IS CHIPPING IT HAS 4500 MILES ON IT NEVER DROVE ON A GRAVEL ROAD AND HAS CHIPS ON THE HOOD BOTH SIDES REAR FENDER IN FRONT OF WHEELS 61,000 DOLLAR TRUCK VERY DISAPPOINTING.
EXTERIOR LIGHTINGDecember 1, 2017
WHILE UTILIZING THE HIGH BEAM FUNCTION OF THE PROJECTION LIGHTING SHAKE OR RATTLE WHEN TRAVELING OVER BUMPS ON THE ROAD CAUSING A FLICKERING AFFECT OF THE LIGHTS. I HAVE HAD THE ENTIRE HEADLIGHT ASSEMBLY REPLACED AND THE DEFECT IS STILL PRESENT. I HAVE DRIVEN TWO 2017 AND ONE 2018 SILVERADO PICKUPS AND THE DEFECT WAS ALSO PRESENT. THIS DEFECT IS VERY DISTRACTING DURING NIGHTTIME DRIVING AND POSES A SAFETY RISK DURING NORMAL VEHICLE OPERATIONS.
UNKNOWN OR OTHERDecember 1, 2017
SUNROOF SELF EXPLODED
ELECTRICAL SYSTEMNovember 28, 2017
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE STATIONARY, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO URKA AUTO SALES IN LUDINGTON, MICHIGAN WHERE IT WAS DIAGNOSED THAT RODENTS HAD EATEN THROUGH THE WIRING HARNESS, A MAIN GROUND WIRE, AND THE FRONT WHEEL SPEED SENSORS. THE DEALER REPAIRED THE VEHICLE BY REPLACING THE FRONT WHEEL SPEED SENSORS, TWO WIRING HARNESSES, AND A MAIN GROUND WIRE UNDER THE HOOD. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,822.
AIR BAGSNovember 7, 2017
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE THAT ABRUPTLY PULLED IN FRONT OF THE CONTACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT NOTICED A CHEMICAL ODOR IN THE VEHICLE AND A FOG-LIKE SUBSTANCE IN THE CABIN AFTER THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE CONTACT SUSTAINED INJURIES TO THE NECK, SHOULDER, AND ARM, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A DEALER WAS NOT MADE AWARE OF THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000.
Crash reported1 injury(ies)
NHTSA #11044152AIR BAGSOctober 26, 2017
MY AIRBAG LIGHT HAS BEEN ON FOR 2 YEARS. THE DEALER WANTS $100.00 JUST TO LOOK AT IT. I DONT HAVE FUNDS SO I HAVE BEEN CHECKING FOR THE RECALL TO BE SURE. I WAS SENT A NOTICE FROM TK HOLDINGS INC. AND HAVE FILLED OUT A CLAIM BUT STILL DONT KNOW IF I QUALIFY. IT SHOWED ON ONE WEBSITE THAT THERE IS A RECALL SO I WOULD RATHER BE SAFE THAN SORRY NOT TO GO THE FULL ROUTE AND BE SURE MY TRUCK'S AIRBAG IS SAFE.
POWER TRAINSeptember 16, 2017
POSSIBLE PISTON MALFUNCTION
EXTERIOR LIGHTINGSeptember 3, 2017
THE MYLINK BACKUP CAMERA DOES NOT ALLOW DIMMING AT NIGHT WHEN BACKING THE VEHICLE CAUSING THE MYLINK BACKUP CAMERA SCREEN IN THE DASH TO GO FULL BRIGHTNESS, THUS BLINDING THE DRIVER FROM SEEING THE PASSENGER MIRROR. THIS IS A SAFETY HAZARD THAT CAN CAUSE AN ACCIDENT WHEN BACKING THE VEHICLE AT NIGHT.
VISIBILITY/WIPERAugust 31, 2017
BACKUP CAMERA SCREEN IS SO BRIGHT AT NIGHT INSIDE VEHICLE THAT IT ALMOST CAUSES AN INABILITY TO SEE ANYTHING. APPARENTLY THERE IS NO WAY TO ADJUST THE BRIGHTNESS ON THIS MODEL, BUT WAS AVAILABLE IN EARLIER MODELS
PARKING BRAKE,POWER TRAINAugust 28, 2017
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE THE VEHICLE WAS PARKED ON A SLOPED DRIVEWAY WITHOUT THE EMERGENCY BRAKE ENGAGED, IT ROLLED OUT OF THE DRIVEWAY. THE CONTACT FOUND THE VEHICLE IN THE MIDDLE OF THE STREET STILL LOCKED AND ENGAGED IN PARK. THE CONTACT PARKED THE VEHICLE BACK IN THE DRIVEWAY WITH THE PARKING BRAKE ENGAGED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT READ ONLINE THAT THIS WAS A COMMON FAILURE WITH 4X4 VEHICLES AS THE TRANSMISSION TRANSFER CAUSE WOULD INADVERTENTLY SHIFT TO NEUTRAL WHEN PARKED WITHOUT THE EMERGENCY BRAKE ENGAGED. THE FAILURE MILEAGE WAS 31,000. UPDATED 10/25/17*LJ UPDATED 10/26/2017*JS
STEERINGAugust 2, 2017
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE VEERED TO THE LEFT INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS AND THAT THE VEHICLE VEERED LEFT INTO ANOTHER LANE. MACK BOWER CHEVROLET OF SLIDELL, LOUISIANA WAS MADE AWARE OF THE FAILURE AND REPLACED THE TIRES WITH BRAND NEW ONES, BUT THE FAILURE RECURRED. MACK BOWER CHEVROLET OF SLIDELL, LOUISIANA STATED THAT THE FAILURE MIGHT HAVE BEEN DUE TO AN FAULTY ELECTRICAL STEERING COMPONENT WITHIN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE #: 8-306569217. THE FAILURE MILEAGE WAS UNAVAILABLE.
SEAT BELTS,SEATSJuly 26, 2017
REAR CENTER SEAT HAS NO HEAD RESTRAINT. REAR OUTBOARD SEATS HAVE HEAD RESTRAINTS THAT MAY NOT MEET MINIMUM SAFTEY HEIGHTS, THEY ARE TOO SMALL AND DO NOT EXTEND HIGH ENOUGH, THEY ALSO DO NOT LOCK INTO POSITION. FRONT CENTER SEAT HAS NO HEAD RESTRAINT. FRONT CENTER SEAT HAS NO SHOULDER BELT, HAS LAP BELT ONLY.