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NHTSA recalls, safety ratings, and consumer complaints for the 2014 Chevrolet Silverado 3500.
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
Component: EQUIPMENT
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Component: FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Consequence: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at 10 MPH and making a turn, the vehicle inadvertently lost power steering and stopped on the side of the road by a curb. There were no warning lights illuminated. The contact stated the failure had been reoccurring while driving, almost causing the vehicle to crash into another vehicle. The vehicle was taken to the dealer who did not diagnose the vehicle and advised the contact that his VIN was not included in the recall for NHTSA Campaign Number: 17V414000 (STEERING). The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 82,100.
The contact owns a 2014 Chevrolet Silverado. The contact stated while entering their vehicle after a rainstorm, they noticed water leaking into the interior of the rear section of the vehicle. A puddle of water was on the floor. The contact stated the water seems to be seeping into the interior from the third rear brake light sealing from the outside of the vehicle. The vehicle was not diagnosed or repaired. The manufacture was not made aware of the failure. The failure mileage was 81,000.
Takata recall. The contact owns a 2014 Chevrolet Silverado 3500. The contact received notification of NHTSA campaign number 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The 2014 Chevrolet Silverado 3500 has 3 NHTSA recalls and 134 consumer complaints on file. It received an overall safety rating of Not Rated out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
VEHICLE PARKED AT MY HOME, STARED REMOTELY TO DEFROST. UPON ENTERING SMELLED SLIGHT SMOKE SMELL. NOTICED RIGHT SIDE OF REAR SLIDING WINDOW HAD SHATTERED.CHECKED ON LINE FOR POSSIBLE ISSUES, RECALL IN CANADA. ALSO FOUND PROGRAM N192265660 FROM G.M.. SERVICING DEALER CONTACTED GM, THEY WON'T DO ANYTHING ABOUT ISSUE. LUCKILY NO ONE WAS IN REAR SEAT WHERE THEY PROBABLY WOULD HAVE BEEN HIT WITH SHATTERED GLASS. APPEARS ELECTRICAL ISSUE CAUSED GLASS TO SHATTER.
THE 2014 CHEVY SILVERADO 3500HD DURAMAX DIESEL COMES EQUIPP ED WITH THE BOSCH CP4 INJECTION FUEL PUMP. THIS PUMP IS PRONE TO FAILURE AT ANYTIME MILEAGE WISE. THE PUMP WAS USED IN EUROPEAN DIESEL ENGINES WITH SUCCESS SINCE THEIR FUEL HAS A HIGHER CONTENT OF LUBRICITY. DUE TO THE ULTRA-LOW SULFUR FUEL MANDATED FOR US DIESEL ENGINES THIS PUMP HAS A HISTORY OF CATASTROPHIC RESULTS WHEN USED IN THE 2011-2016 DURAMAX 6.6L CHEVY ENGINES.METAL TO METAL WEAR CAUSES SMALL METAL FRAGMENTS TO ENTER THE FUEL SYSTEM THEREBY CAUSING ENGINE FAILURE. THIS EVENT CAN HAPPEN WITHOUT WARNING. IF THE ENGINE HAS STOPPED WHILE IN MOTION THIS PRESENTS AN ACCIDENT WAITING TO HAPPEN. MY CONCERN IS THAT I TOW A 14000LB RV 5TH WHEEL TRAILER WITH MY TRUCK. HOW CAN IT BE STOPPED SAFELY WITH OUT THE ENGINE PROVIDING POWER TO THE BRAKING SYSTEM?. THIS ENGINE IS VERY POPULAR AMONG RV'ERS, BOATERS, FLATBED HAULERS ETC; BASICALLY ANYONE MOVING A HEAVY LOAD DOWN THE HIGHWAY.IF THIS INCIDENT HAPPENS WHEN THE VEHICLE IS OUT OF WARRANTY THE REPAIRS CAN COST $8 TO 12K. MANY WEBSITES CONTAIN INFORMATION ABOUT THE CP4 FAILURE. MY SON HAD 2 SUCH VEHICLES IN A SMALL TRUCKING FLEET COSTING HIM OVER $20K TO REPAIR. I FEEL GENERAL MOTORS SHOULD ISSUE A RECALL OR PROVIDE OWNERS OF THIS VINTAGE TRUCK ADDITIONAL COVERAGE. THIS PUMP WAS ALSO USED BY FORD & DODGE IN THE MID 2012-2014 WITH THE SAME RESULTS. THE MAY 2019 ISSUE OF "TRAILER LIFE" MAGAZINE CONTAINS AN ARTICLE ABOUT THE BOSCH CP4 ON PAGES 77-81. TO DATE MY VEHICLE HAS NOT HAD THIS PROBLEM YET. MY SONS TRUCKS BLEW UP IN JULY 2017
THE FUEL TRANSFER PUMP, WHICH MOVES FUEL FROM THE REAR TANK TO THE FRONT TANK HAS MALFUNCTIONED. THIS HAS CAUSED THE FUEL GAUGE TO READ INACCURATELY, CAUSING ENGINE TO STOP RUNNING, HAS ILLUMINATED THE SERVICE ENGINE LIGHT MULTIPLE TIMES, DISPLAYING CODE P2068 AND P0463. VEHICLE CAN RUN OUT OF FUEL UNEXPECTEDLY, DUE TO GAUGE SHOWING MORE FUEL THAN IS AVAILABLE. THIS HAS CAUSED THE ENGINE TO STALL UNEXPECTEDLY. THIS PROBLEM IS EXACTLY AS DESCRIBED IN RECALL DOCUMENT 13421 FROM GM, HOWEVER, THE VIN NUMBER OF MY VEHICLE IS NOT INCLUDED IN THE RECALL. I HAD AN INDEPENDENT AUTO REPAIR SHOP VERIFY THE CAUSE OF THE SERVICE ENGINE LIGHT CODES, AND THEIR FINDINGS ARE CONSISTENT WITH MINE. THE VEHICLE HAS 98,000 MILE. I AM THE ORIGINAL OWNER. I HAVE SPOKE WITH GM CUSTOMER SERVICE DEPARTMENT, WHO IS LOOKING IN TO THIS, HOWEVER HAS NOT YET RESPONDED TO MY COMPLAINT. I AM AWAITING THEIR RESPONSE IN THE NEXT 24 HRS. THANK YOU.
DASHBOARD CRACKS NEAR AIRBAG AND ON DEFROSTER PANEL
WHEN TURNING THE POWER STEERING WILL SOMETIMES FAIL FOR A SECOND OR MORE,
STEERING GETS VERY HARD TO TURN (LIKE WHEN THE ENGINE IF OFF) WHEN VEHICLE IS IN MOTION AND HAS HAPPENED ON MULTIPLE OCCASIONS OVER THE PAST YEAR OR MORE. WHEN IT'S HAPPENED IT'S BEEN DIFFICULT TO CONTROL THE VEHICLE AND THE DEALERSHIP I TAKE IT TO DOESN'T THINK IT'S SOMETHING CHEVROLET IS GOING TO RESOLVE UNDER WARRANTY SINCE THEY HAVE NOT BEEN ABLE TO REPEAT THE PROBLEM THEMSELVES AT THEIR SHOP. I WORRY THAT IT WILL COME UP AT AN INOPPORTUNE TIME CAUSING A POSSIBLE ACCIDENT.
TL* THE CONTACT OWNED A 2014 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A GUARDRAIL AND A COUPLE OF TREES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG, RIGHT EYE, AND TRAUMA TO THE HEAD, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE CONTACT CALLED BRENENGEN CHEVROLET (608-786-0400, 990 WI-16, WEST SALEM, WI 54669) WHERE IT WAS CONFIRMED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS OFFERED A FEE. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 3500. WHILE DRIVING 65 MPH, THE SPEEDOMETER DECELERATED TO 1 MPH WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND CAUSED THE METAL SHAVINGS TO CLOG THE FUEL SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A TSB IN REFERENCE TO THE FAILURE. THE TSB NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 196,000.
LARGE AMOUNT OF RUST AND CORROSION ON FRAME. ONLY 9000 MILES.
PAINT / WAX BY FACTORY HAS TOTALLY PEALED OFF FRAME OF THE TRUCK. RUST EVERYWHERE 38000 MILES.
WAS DRIVING TO PHYSICAL THERAPY. PULLED UP TO A STOP LIGHT AND "STABILITRACK FAILURE" POPED UP. WAS PULLING INTO THE DOCTORS OFFICE NOT 8 MIN L8R CAME UP AGAIN BUT THIS TIME STEERING WHEEL LOCKED UP THEN UN LOCKED THEN LOCKED UP MULTIPLE TIMES WHILE I WAS TRYING TO PULL INTO A PARKING SPACE. THANKFULLY I WAS GOING AT AN EXTREMELY LOW SPEED AND I COULD CONTROL THE VEHICLE BETWEEN IT LOCKING AND UNLOCKING. WHEN I LEFT THE DOCTORS OFFICE I NOTICED MY SETTINGS RESET. EX DASHBOARD DISPLAY SHOWED THE RADIO STATION INSTEAD OF THE FUEL ECONOMY. I SIMPLY CHANGED IT AND NOTICED THE COMPUTER ERASED MY PREVIOUS FUEL ECONOMY. I'M ASSUMING THEIRS SOME MALFUNCTION BETWEEN THE COMPUTER AND THESE SYSTEMS. AND FROM THE LOOKS OF IT MY VEHICLE ISN'T THE ONLY VEHICLE WITH THIS ISSUE. NOW MY CHECK ENGINE LIGHT IS ON AND I'LL BE TAKING THIS BACK TO THE DEALER AND IT WILL BE FIXED AND NEVER HAPPEN AGAIN OR I WON'T PURCHASE ANOTHER GM VEHICLE.
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR OF THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT REPLACED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS A KNOWN ISSUE WITHOUT A REMEDY. THE VIBRATION BECAME WORSE, CAUSING MOTION SICKNESS FOR THE DRIVER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A KNOWN ISSUE AND THAT THE REMEDY WAS NOT WORKED OUT YET. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS LESS THAN 3,000. UPDATED 06/17/16*LJ *TR
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