996 consumer complaints have been filed with NHTSA for the 2019 Chevrolet Silverado 1500. Click any complaint to view the full owner description.
ENGINEApril 27, 2026
I want to start off by saying that I have taken meticulous care of this vehicle and the intention was to keep this truck forever. However, that will not be possible after this incident. I was driving the vehicle at 60 mph when I noticed smoke coming out of the back of the vehicle and at that moment, the dash cluster started warning to shut off the engine immediately due to a lack of oil. I know there was plenty of oil in the engine because I just had the oil changed at a shop two weeks prior to the incident. I was able to verify that it was a total of 22 seconds from the time I noticed the smoke to the time I was able to pull off safely and shut the engine off. At that time, the engine had not seized, and I was able to manually shut off the engine on my own. I never tried to restart the engine and I had it towed to a shop that was nearby. 48 hours later the mechanic inspected it and discovered that the oil cooling line had somehow disconnected from the engine block, which had resulted in a catastrophic loss of oil. When that repair was made, the mechanic discovered that the engine would not start either by hand or automatically and deemed the engine to be seized. The engine in question is the Chevrolet 6.2L L87 engine that was involved in a manufacturer recall for models made in 2020 through 2024. My vehicle is the 2019 model and although there have been numerous occasions that I’ve been able to find in only a short period of research that revealed similar issues with a 2019 L87 6.2L engine, there still is no official recall on my specific model year. It was 1:30 in the morning, and I was rushing my sick dog to the emergency vet when this happened. Not only did it cause a major inconvenience trying to get him there in a timely manner, but our safety was also compromised in the process.
ENGINEApril 24, 2026
6.2 gas Engine was knocking and shaking while driving it Engine is currently being replaced , but not finished yet Mechanic thinks some rod bearings are bad and maybe some pushrods No warning lights came on
ENGINE,FUEL/PROPULSION SYSTEMApril 22, 2026
I Was traveling home one night and the truck shut off while driving and lost all power, loosing all steering, braking power aswell as all my lights while traveling down the road in the dark. . When I went to start it again all I would get was a cranking noise but no firing. After 30 minutes of waiting the truck started again. In which I drove it 3 more miles before it shut down again. After that it would not crank nor start. I then had the vehicle towed to my local Chevrolet dealer, and they had notified me that the engine had failed and locked up. In the process it had also taken out the FPCM (fuel pump control module) aswell as the high pressure fuel pump located on top of the motor. Causing me to have a new motor from GM installed. I had no previous problems or lights before this had happened.
ENGINEApril 20, 2026
I have a 2019 Chevrolet trialboss with a 5.3 L engine and the lifters went out on this vehicle! Now it’s needs a new engine! And there seems to be a huge trend with this.
POWER TRAINApril 18, 2026
I am filing this complaint to report a critical manufacturing safety defect regarding the rear differential in my 2019 Chevrolet Silverado 1500. During a recent dealership inspection at approximately 40,400 miles, an authorized GM service center (Jack Hanania Chevrolet) discovered that the vehicle's rear differential was completely "bone dry" of gear oil . Because there is no history of catastrophic fluid leaks, seal blowouts, or external damage, this strongly indicates that the rear differential was either never filled or improperly filled with lubricant at the factory during vehicle assembly. This issue originally presented as a persistent drivetrain vibration, shudder, and "skipping" sensation starting as early as 12,000 miles . I brought the vehicle to the dealership for this exact vibration at approximately 21,000 miles. The dealership misdiagnosed the issue as "low transmission fluid" (despite the transmission being a sealed system) and failed to inspect the rear differential . The symptoms persisted until the vehicle was immobilized in November 2025, which is when the bone-dry rear differential was finally discovered . A vehicle operating with an empty rear differential poses an extreme and immediate safety hazard. The lack of lubrication causes severe internal heat and friction, inevitably leading to a sudden, catastrophic mechanical seizure of the rear axle . If the rear wheels lock up while driving at highway speeds, it will cause an immediate loss of vehicle control, resulting in a high-speed collision. I urge NHTSA to investigate GM's factory fluid-fill procedures and quality control for 2019 Silverado differentials to prevent a fatal lock-up event for other drivers on the road.
ENGINE AND ENGINE COOLING,ENGINEApril 16, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the vehicle required an oil change every 1,000 miles driven due to excessive oil consumption. Additionally, there was an abnormally loud sound coming from the lifters. The vehicle was taken to a dealer and was diagnosed with excessive oil consumption and failures with the lifters. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 198,000.
ENGINEApril 14, 2026
Number 3 Lifter spun into housing & ruined camshaft, send metal throughout engine. On trip to another state pickup started ticking, service motor light, service parking brake light and service traction icons came on and also messages on them. Had to drive slow to get to next town. Decided to go back home six hours away, very slow the ticking became knocking. Pulled over multiple times. Contacted dealer to look at next morning. In shop about two months. Dealer said Number 3 lifter spun into housing and ruined camshaft that sent metal throughout engine. Had to have engine replaced for 12172.42. Dealer replaced engine and other parts that needed replacing also. Our trip was ruined and had to purchase a cheap used pickup to get to and from work. Could only travel under a certain speed without ticking and knocking. Had to take different roads home because of slow speed. Trip had to postpone because of this motor issue. All icons, messages, ticking and slower speed all happened at same time. Had no warnings ahead of anything wrong.
ELECTRICAL SYSTEM,BACK OVER PREVENTIONApril 13, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while in reverse(R), the back over prevention camera displayed a blue screen with the message “Camera Service Required” displayed. The failure was intermittent at first but became a permanent failure. The sensor for the hood latch displayed the message that the hood was not closed, even though the hood was securely closed. The contact stated that the remote starter failed due to the hood latch sensor failure. The contact was unsure if the two failures were related. The dealer was contacted, and it was confirmed that the failures were not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 56,000.
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPERApril 13, 2026
. I bought this truck for my husband as a birthday present & it has been a nightmare. My husband is a [XXX] & I wanted a vehicle that he would be comfortable in to take him to his numerous medical appointments. The first indication was the check engine light came on. I took to to O'Reillys & they scanned the vehicle & no issue was detected. I then had several instances where the vehicle would not start & one instance when it would not go into reverse & the truck was making a noise from the underbody. The windshield washer unit also was not working. I then took it back to the Ford dealership where it was purchased. They ran a scan at the dealership & said there was nothing wrong. They then indicated that I should take it to a Chevy dealer which I did. They stated that Chevy has a special scan that the previous scans cannot access. I documented all the issues and the Chevy dealership found 8 issues including the transmission, holes in the struts, software issues, washer pump, grille shutter & loose battery cables. The Ford dealership agreed to fix the struts & the washer pump as well as the diagnostic testing. I thought we were going to be able to resolve the transmission and the grille shutter issue but that has not happened. The defective grille shutter is what is activating the check engine light. The Ford dealership charged me for fixing the battery cables and yet they were needed to be done again. They also told me that the grille shutter was not necessary as I could drive with it but I would never know when I had an actual problem. They wanted to replace the torque converter. I submitted a request to Carvana & they offered me 5,000 and I paid double that plus. I don't feel safe driving the vehicle and GM is well aware of the issues with this make and Model. Let's not wait until someone is killed or hurt before action is taken. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAINApril 9, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the message "Transmission Fluid Overheat" was displayed. The vehicle was taken to the local dealer to be diagnosed, and it was determined that the TCM had failed and needed to be replaced. The TCM was replaced, and the vehicle was repaired. After retrieving the vehicle, the vehicle failed to immediately reverse as needed. The vehicle hesitated before reversing. The failure later occurred while driving forward, and the vehicle jerked while driving from being stationary. The contact stated that the failure was also present during cold starts. The vehicle was taken back to the dealer to be diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 128,000.
ENGINEApril 8, 2026
Oil leaking from the oil cooling lines where the rubber hoses connect to the metal lines. Thankfully caught before the rubber hoses completely blew out of the crimp. GM issued two Customer Satisfaction Programs (N212326940 & N192220080) for this issue, neither of which covered my vehicle. Clearly this was a much bigger issue. This is a safety issue as it can lead to a sudden oil loss, which could lead to a loss of propulsion, possibly leading to a crash. The oil is spread across the under side of the vehicle and could lead to a fire if it comes in contact with the exhaust.
ENGINEApril 8, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the message "Oil Level Low - Turn off Vehicle Immediately" was displayed. Upon further inspection, the contact noticed a burning odor coming from under the hood, with an abnormal engine oil leak. The vehicle was towed to a local dealer, where it was diagnosed, and determined that the engine oil cooler line had detached. The vehicle was repaired out of pocket. Upon further investigation, the contact related the failure to the Chevrolet Customer Satisfaction Program: N212326940 and Chevrolet Customer Satisfaction Program: N192220080; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
ENGINEApril 7, 2026
I own a 2019 Chevrolet Silverado with approximately 84,000 miles. Prior to the engine failure, I noticed abnormal engine ticking noise, especially during cold starts. I reported this concern to the dealership during a service visit. The technician verified the engine noise but stated that the noise was normal and no repairs were performed. Over time the condition worsened and the vehicle began experiencing engine misfires and internal engine damage. Diagnostic inspection later revealed oil contamination and cylinder wall scoring requiring full engine replacement. Additionally, while driving on a public street, the serpentine belt suddenly came off the engine without warning. This created an immediate safety concern because the belt powers critical systems such as power steering and engine cooling. Losing these systems while driving could cause loss of vehicle control. At the time of the incident, my children were in the vehicle and there were pedestrians and other drivers on the road. The sudden mechanical failure created a dangerous situation that could have resulted in a crash or injury. No warning lights or messages appeared on the dashboard prior to the engine failure, and the check engine light never illuminated. Because the engine concern had previously been reported and dismissed as normal, the problem continued to worsen until catastrophic engine damage occurred. I am submitting this complaint because I am concerned that this may not be an isolated issue and that similar engine failures could pose a safety risk to other drivers.
POWER TRAINApril 6, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 30 MPH, the rear wheels locked upon depressing the brake pedal without warning. The contact temporarily lost control of the vehicle, and the rear wheels skidded, almost causing a crash. Due to the failure, the vehicle was towed to the residence, where it remained. The dealer was notified of the failure, and the contact was informed that there were no recalls related to the VIN. Upon investigation, the contact discovered NHTSA Campaign Number: 25V148000 (POWER TRAIN); however, upon contacting the dealer, the dealer claimed that there was no knowledge of the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 136,000.
ENGINEApril 6, 2026
Bearing and Engine failure, Had to pay out of pocket for a new engine at 78,000 miles. The problem was diagnosed by my local dealer Denoyer Chevrolet in holland Mi. There was no warning lamps, messages, nor symptoms. Dealer had all the info on date, inspection and repair. Engine failures like this are very dangerous as they can cause catastrophic injury or damage. General Motors should be held accountable and made to pay back customers for there damaged products.
ELECTRICAL SYSTEMApril 6, 2026
My 2019 truck with 50k miles on it, broke down and nearly caused an accident. The safety recall for the wiring harness chafing was not assigned to my VIN. I had vehicle towed to find out my loss of power and 17 error codes were due to the wires rubbing due to improperly installed by the dealer per this NHTSA. I called the 1800 number for Chevy and they told me my VIN wasn’t “Picked” to be part of this recall. I asked why, my vehicle did exactly what recall said. They said sorry we can’t do anything. I could have died the way the truck acted. I need a complaint filed and assistance having the dealer add my VIN to this recall. Any assistance will be appreciated.
POWER TRAINApril 3, 2026
Power Train available for inspection upon request? Truck came to a full stop while trying too just slow down to merge in to left turn lane, tried to move truck into turn lane but truck struggled to move finally after several attempts the truck moved just enough to get it in our cul-de-sac and then the truck would not move forward or backward. husband had to set in truck to wait on the tow truck to keep traffic from running in to truck, had truck towed to Mark Allen Dealership Mark Allen Chevrolet Dealership was unable to reproduce the Problem by driving truck several days Mark Allen Dealership can better answer this question, I have only taken it to Mark Allen Dealership No warning signs of any kind I do not understand why we have not received a recall on our truck for the transmission locking up unexpectedly like others have been recalled for
ENGINEApril 2, 2026
Driving down road Truck quit, no warning. Left granddaughter stranded on road. Towed to gm dealership. Diagnosis was complete engine failure. Vehicle is there now waiting for decision to repair.
ELECTRICAL SYSTEMApril 2, 2026
Vehicle power steering went out while driving as I almost crashed through the corner. My anti-skid light came on on the dash along with a message saying service power steering drive with care and a message saying service ESC. Upon further investigation, it appears the ground strap connecting the frame to the passenger side wheel well is corroded camming electrical problems with the power steering, etc. Apparently my Vin number does not qualify for replacement on my 2019 truck even though it’s still in their warranty Chevy should replace these straps for free. The dealer wants to charge $300 for a diagnostic fee in around $300 for another repair. However mine is under warranty, but I feel like I should not have to pay a diagnostic fee. It should be covered as a recall. I have attached pictures of the codes from the dealership computer.
ELECTRONIC STABILITY CONTROL (ESC)March 26, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving 35 MPH on the highway, the vehicle started vibrating abnormally. The Electronic Stability Control (ESC) warning light was illuminated. The vehicle remained operable, but the vibration remained constant. The vehicle was taken to the dealer, but it was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
ENGINEMarch 24, 2026
motor only has 41000 miles and uses 1 quart of oil every 700 miles
POWER TRAINMarch 23, 2026
Driving my truck and I suddenly got a warning on my dashboard that said, "Low Oil Pressure. Turn Engine Off." I pulled over immediately, shut off the the engine and called for a tow. Dealership called to let me know the engine was seized and would cost $22,270 to repair. Looking online I found that Chevy had released a Customer Service Program (CSP) detailing that the oil coolant lines in 2019 Silverado 1500 could have a weak / defective crimp holding the oil coolant line onto the connector and could separate causing catastrophic oil loss. It is also stated in the CSP that cold weather makes the issue more likely. I have tried getting GM to cover the repair since they knew about the issue and never contacted me to make the fix. GM is maintaining that they did nothing wrong and that my VIN is not listed as one of the vehicles in need of repair. This, despite the acknowledgement of the CSP and that the CSP "is for the dealerships." Which I pointed out the correction listed was for me to have the oil lines replaced and that never happened. I also pointed out as they said this wouldn't have been listined on my VIN because it was for dealerships and yet no one: not GM, not the dealership I bought the truck from, nor the dealership that regularly serviced my truck mentioned the oil line issue to me.
ENGINEMarch 23, 2026
Oil cooler line leak.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERMarch 22, 2026
Oil cooler lines are leaking oil. A known GM issue with many owner complaints online. Transmission issues. Motor issues. electrical issues. brake issues. These particular trucks have many issues and nobody is taking responsibility for the issues.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMMarch 22, 2026
I’d like to report a serious, ongoing safety concern with my 2019 Chevrolet Silverado (5.3 V8 53,028 mi) since Dec 2025. Over the last 4 months, I have experienced at least 20 engine failures/loss of power, with no engine light illuminated after restarting truck. These failures result in a complete loss of power, including steering and braking, posing a significant risk of a crash. Chevy said it would be hard to diagnose with no engine warning light on. Feb 24th, engine failure, warning light stayed on and towed truck to Chevy. Truck on standby, repaired Mar 10th, replacing 2 oxygen sensors per Diagnostics. Picked it up on March 11th, but engine shutdown again the same day and 4 additional failures while driving in my neighborhood, making the truck undrivable. I reached out to Chevy service supervisor, Juliana, but have received no response for the last 10 days. I urge NHTSA to investigate this defect as it poses a severe safety risk. Thank you for your urgent attention.
ENGINEMarch 19, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated on three occasions while driving at various speeds, there was a clunking or clicking sound coming from the engine compartment, before the vehicle lost power. The vehicle was taken to a dealer where it was diagnosed with engine rod bearing failure. The contact was informed that the rod bearings and engine block needed to be replaced. The vehicle was not repaired and was taken to the residence and parked. Less than a week later, the vehicle was taken back to the same dealer for the repairs. The vehicle was repaired, but the failure reoccurred approximately five months later. The vehicle was taken back to the same dealer where it was diagnosed with an exhaust manifold leak. The contact was informed that the exhaust manifold needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately two months later. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 103,000.
SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEMMarch 17, 2026
VECHILE CONTINUES TO FAIL OIL CONSUMPTION TEST, TEST BEGAN 09/2023, AND CONTINUES TO BE THE ISSUE PRESENT DAY. ENGINE WAS REPLACED 2025, 3-4 MONTHS LATER TRANMISSION WENT OUT. TRANSMISSION REPLACED 2025. OIL CONSUMPTION CONTINUES TO FAIL. DEALERSHIP CHUCK HUTTON 2471 MT. MORIAH ROAD, MEMPHIS, TN 38115 PERFORMED ALL THESE SERVICES. SAFETY CONCERN IS THAT THE LEAKING OIL POLLUTION IS CAUSING HARM TO ME AND MY FAMILY AS WELL AS LEAVING OIL RESIDUE IN THE DRIVEWAY. NO WARNING MESSAGES EXCEPT FOR WHEN IT SAYS ADD OIL, THAT'S WHEN I'M PUT ON NOTICE THAT THE VECHILE IS LOSING OIL. DUE TO THE LEAKING OIL, OIL IS NOW MIXING WITH GASOLINE, INDICATING THERE TO BE AN ISSUE WITH THE FUEL PUMP. NOW BEIND DIRECTED TO REPLACE THE FUEL PUMP. THIS HAS BECOME VERY COSTLY FOR ME AND MY FAMILY AND CONTINUES TO BE AN ON-GOING PROBLEM
UNKNOWN OR OTHER,ENGINEMarch 10, 2026
I am reporting a catastrophic internal engine failure in a 2019 Chevrolet Silverado 1500 at 87,600 miles. Prior to this event, there were NO warning lights or symptoms. While traveling alone during the holiday on a remote, one-lane road with no shoulder, the vehicle suddenly suffered a loss of power. Every warning light on the dashboard illuminated at once, followed by shaking, misfiring, and loud knocking from the engine. Because I was on a one-lane road with no place to pull over, this created an immediate safety hazard for me and oncoming traffic. I had the car towed to the dealership ( where I bought the truck) confirmed the failure was a collapsed lifter and scored camshaft (which i found out to be a known design flaw in the 5.3L DFM engine). The dealer said it was not under warranty. I felt held over a barrel by the dealership; they initially provided an inflated quote and told me it would cost approximately $1,200, not including tax and shop fees, just to put the engine back together if I wanted to tow it elsewhere for a second opinion. I was forced to pay over $8,395 under protest just to regain use of my primary vehicle after 42 days of downtime. Upon completion, the dealer provided a "Lifetime Warranty" on the replacement parts. This is a tacit admission that these components were never intended to fail during the life of the vehicle. GM refuses to include this vehicle in its coverage list, treating a dangerous engine stall as a simple "out of warranty" repair. This is a systemic safety defect that requires a mandatory recall expansion before it results in a terrible accident. My understanding is that a Class Action lawsuit, Harrison vs. General Motors, for this same thing, but they say my car is not in it, i should have been put on notice for this so I could protect myself.
ENGINEMarch 7, 2026
My husband, [XXX] son, my [XXX] mother-in-law, and I were traveling on the expressway at approximately 70 miles per hour in our 2019 Chevrolet Silverado 1500 with the 5.3L engine when the dashboard suddenly lit up with warning lights and alarms. My husband looked in the rear-view mirror and saw a large amount of smoke coming from the truck. We immediately had to cross two lanes of heavy traffic to reach the shoulder and get off the roadway safely. When I opened my door, I could see that engine oil was pouring from the truck and running down the expressway. We were stranded on the side of the expressway for over an hour before my brother was able to come pick us up. The tow truck company advised that it would take several hours before they could arrive. During that time, vehicles continued traveling at highway speeds and did not slow down despite our disabled truck being on the shoulder. The truck was shaking from the wind and force of cars and trucks passing by at high speeds. This created an extremely dangerous situation, particularly with our [XXX] child and my elderly mother-in-law in the vehicle. The truck was eventually towed to a local repair shop, where the mechanic determined that the engine oil cooler line had broken at the crimp, causing a significant oil leak. The repair required replacement of the oil cooler lines and related components at a cost of $2,109.92. Had we continued driving even briefly, the engine likely could have been severely damaged or destroyed due to the rapid loss of oil. This appears to match the known issue described in GM Customer Satisfaction Program N212326940 regarding oil cooler lines detaching from the crimp on 2019 Chevrolet Silverado trucks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEMarch 5, 2026
Incident Description: While driving at highway speeds, the oil cooling lines on my vehicle suffered a catastrophic failure, resulting in a total loss of engine oil within seconds. To ensure my safety and avoid being stranded in high-speed traffic, I proceeded less than a quarter-mile to reach the nearest exit. During the cooling process after the vehicle was stopped, the engine seized due to extreme thermal damage caused by the sudden lack of lubrication. Safety Risk: The sudden and total loss of engine oil at highway speeds presents a significant safety hazard. It creates an immediate risk of sudden engine stall or seizure while in traffic, which could lead to a high-speed collision. Furthermore, a high-volume oil leak onto hot engine components represents a severe fire risk. Technical Evidence & Manufacturer Response: There are existing Technical Service Bulletins (TSBs) for this specific vehicle model that explicitly identify these oil cooling lines as a known failure point. These TSBs state that failure to replace these lines can lead to the engine becoming non-functional. Despite this documented manufacturing defect and the clear safety implications of a sudden engine failure on a highway, Chevrolet has refused to provide a remedy, insisting that the engine replacement be paid for out-of-pocket. Requested Action: I am requesting that the NHTSA investigate this known defect for a potential safety recall, as the failure of these lines constitutes a predictable and dangerous loss of vehicle power and potential fire hazard.
ELECTRICAL SYSTEMMarch 4, 2026
Odometer Fraud. The contact purchased a 2019 Chevrolet Silverado 1500. The contact stated that upon arriving to the DMV parking lot to register the vehicle, the contact compared the VIN the dealer had initially provided prior to the purchase, to the VIN listed on the title and on the vehicle. The contact discovered that there was a VIN discrepancy. The contact contacted an independent mechanic retrieved a Carfax Report of the VIN listed on the title and informed the contact that the actual vehicle mileage was 182,041. The vehicle was a private sale. At the time of the purchase, the vehicle mileage was 72,409; however, the Carfax Report confirmed that the actual mileage was 182,041. The seller was contacted but failed to respond and had ended communications with the contact.
ELECTRONIC STABILITY CONTROL (ESC),ENGINEMarch 4, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 30-35 MPH and exiting the interstate with a speed limit of 55 MPH, the instrument panel, check engine, stability control, and several other warning lights illuminated. The vehicle felt like there was a misfire coming from the engine. The contact pulled into the nearest parking lot and turned off the vehicle. The vehicle was driven to the dealer, while not exceeding 25 - 30 MPH. The dealer diagnosed the vehicle and determined that the camshaft was damaged, and the valve lifters had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer opened a case regarding the failure. The failure mileage was approximately 97,000.
ENGINEMarch 4, 2026
Engine oil cooler line leaking at the crimps.
POWER TRAINMarch 3, 2026
I have had to put my vehicle in the shop for transmission repair. The first time it was in the shop for over a month to only get it back and have the same issue. Now the shop is telling me that GM is having a system glitch and they are unable to program it.
ENGINEMarch 3, 2026
Vehicle info: 2019 Silverado 1500 6.2L engine with 66,xxx miles. On 3/1/26 While towing my small snowmobile trailer I was driving on I-90 with cruise control set at 65 mph. Very suddenly and shockingly I heard an extremely loud knocking noise from the engine. I then witnessed several driver info messages stating things like "low oil pressure" "engine power reduced" among others and a check engine light. Amongst freeway traffic and now under no engine power and coasting I made an emergency lane change out of the passing lane and into the right lane and subsequently on to the shoulder of the interstate. Oil pressure was also noted to be very low during these events. I called a friend to pick me up off the side of the freeway and also had a local towing company get my truck and trailer off the side of the highway asap. This was a dangerous scenario and could've ended much worse. The vehicle is now at my residence and I am not sure what steps to take right now. As I am very aware of the current recall on similar models with the same engine. I have followed the issues and complaints of these trucks and suvs with the L87 6.2L engine closely. I was under the impression that my vehicle was not included in the recall and I have always been very diligent about vehicle maintenance. I've been watching my truck closely for abnormal noises, power or oil pressure loss or any other strange symptoms I have not noticed any warning signs. I even recently switched to the new dexos approved 0w-40 engine oil that GM is recommending and/or mandating. This was very sudden and scary scenario. I do have video of the engine noises if theyre. Theyre not currently formatted for this report
POWER TRAIN,UNKNOWN OR OTHER,ENGINEMarch 2, 2026
Engine oil cooler line leaks and crimping does not hold hose tight enough and slipped off crimp fitting. line came completely off of crimp fitting and leaked all engine oil. Forced engine to be turned off and low engine oil marked on dash.
ENGINE AND ENGINE COOLINGFebruary 24, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving 15 MPH and turning left, the low oil pressure and several unknown warning lights illuminated. The vehicle was pulled over into a parking lot. The contact stated that there was no oil in the engine. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic associated the failure with NHTSA ID Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINEFebruary 20, 2026
My 2019 Chevrolet Silverado has experienced repeated engine issues, including a confirmed timing chain failure. The vehicle has been taken in for repairs approximately 6–7 times for the same or related engine problems. Most concerning, the vehicle has stalled while driving, creating a serious safety hazard. Loss of power while in motion puts me and others at risk of an accident. Despite multiple repair attempts, the issue has not been permanently resolved. The timing chain failure is a major engine defect and not expected for a vehicle of this age and mileage. I am filing this complaint due to the safety risk associated with engine stalling and failure.
SERVICE BRAKESFebruary 16, 2026
Brakes lock down at approximately 45 miles per hour
FORWARD COLLISION AVOIDANCEFebruary 15, 2026
I was proceeding down the interstate when several of my dash lights came on to include the check engine light and the ABS light. My truck defaulted to a restriction of 62 mph and I lost majority of my brakes. I had to apply brute force to be able to get of the exit and to the Dealership. The dealership reprogrammed my truck’s system and charged me 300 dollars. I believe this is the same issue that has plagued many other Chevy trucks in the same model year.
POWER TRAINFebruary 12, 2026
Transmission failed while in drive and going up a hill.
Crash reported
NHTSA #11717624POWER TRAINFebruary 12, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while stopped at a stop sign, the vehicle stalled. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with premature wear in the transmission, and the transmission needed to be replaced. The contact researched and was made aware of an unknown recall; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
POWER TRAIN,ENGINEFebruary 10, 2026
Afm lifters has failed in my vehicle 3 times as of date. Being that its a costly repair this should be recalled. Information provided is the latest mileage.
ENGINEFebruary 10, 2026
Engine Oil cooler line
POWER TRAINFebruary 10, 2026
I have a 2019 Chevrolet Silverado LT 1500 with only 19K Miles. When I brought this vehicle I was having problems with hearing a loud clunking noise coming from the rear of the Vehicle. Every Time I Stop at a red light, stop at a stop sign, yield at a yield sign, and slow down to turn in my driveway I can hear this clunking noise coming from the rear of the vehicle. If someone is riding in the backseat of the vehicle, they can feel the clunking noise every time I hit the brakes or slow down. After doing some research I honestly believe it’s the drive shaft that is on my vehicle that is causing this issue. Also, my vehicle does a hesitation when trying to accelerate on the gas pedal, which the drive shaft can cause this issue as well. There is a recall against this issue (Drive Shaft) but my Vin Number doesn’t call for a recall, I believe my vin number was missed in this recall. This is very dangerous because my Drive Shaft can drop beneath my vehicle while driving on the roads or highways and can cause my Truck to loose control and get into a serious accident or fatal accident. All I want is to have the Chevrolet Dealership to repair my Drive Shaft for free, because Chevrolet states that they will fixed all the drive shaft that is on recall on there time and the customer doesn’t have to pay anything. Please follow up on this serious matter. I don’t feel safe driving my truck anymore, so I keep it parked in my garage. PS : I took my truck in several times to three Chevrolet Dealership when I had full warranty’s and each Dealership told me that my truck is fine, I just have to drive it because it’s still new and this is not a problem at all.
ENGINEFebruary 10, 2026
as i was driving down the highway the engine warning light came on and engine quit running immediately so i began to pull off of the road but couldn't get all the way off so it was sticking out on the highway i did put in park and checked oil level which was good, so i was going to try to push vehicle off the road more because there was semi-trucks and other vehicles going by at a high rate of speed but the shifter would not shift unless vehicle was running. so for the safety of my wife and myself we had to stand off into the ditch for about an hour waiting for help hoping no one slammed into our vehicle and there was some close calls. after getting the truck back to my home i then trailered it to a repair shop called Eagle Chevrolet in Chadron Nebraska where i was told the bearing in the engine had spun and it is very common on the engine in my truck which is an 6.2 L87 ENGINE and there is recalls on the same engine but only for the year 2022 and up and mine is a 2019 and was given a quote for Repair which is over $10,000.00
ENGINE,FUEL/PROPULSION SYSTEMFebruary 9, 2026
The oil cooler lines cracked due to cold weather and oil spouted out of the engine. Truck was immediately pulled over when the chime went off, however the engine still seized up and needs to be replaced. No warning lights before, just the chime at 0 oil pressure. I see that Canada and Alaska has this part recalled and I want to know why it’s not recalled everywhere. No oil was leaking prior to this incident. This left us stranded on the side of the highway and we now have to purchase a new engine with only 65,000 miles on it.
POWER TRAINFebruary 7, 2026
Took it to Chevy dealer for oil cooler lines to be replaced I have been in touch with gm since my truck wasn’t under any open recalls to try to get some of the money back for the oil cooler lines since gm has had a big problem with them losing oil
ENGINE AND ENGINE COOLINGFebruary 6, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The vehicle was taken to the dealer for an oil change and the contact was informed that the engine oil coolant line had detached from the crimp joints, causing an oil leak. Prior to the maintenance service, oil stains were found on the ground of the garage floor. The vehicle was not repaired. The contact stated that a week prior to the failure, there was an abnormal coolant odor coming from the vehicle and was entering the cabin from the A/C vents. The vehicle was taken to the dealer, where a pressure test was performed, and the contact was informed that the radiator was cracked. The vehicle was not repaired. The vehicle was taken to Firestone for a second opinion, and it was confirmed that the radiator was cracked. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 40,000.
POWER TRAIN,ENGINEFebruary 6, 2026
"Approximately four months ago, I noticed an oil leak coming from the midsection of the engine/transmission of my 2019 Chevy Silverado LTZ with the 6.2-liter engine. At the same time, I noticed a slight knocking or rattling noise coming from, I believe, the front of the engine. Upon taking it to the dealership, they replaced the engine oil coolant lines, only to find out that the engine was still leaking oil and still making the knocking and rattling noise. They then discovering that it was the rear main seal, they have since replaced it about one week ago. Yesterday, February 6th, about 12:15 pm in the afternoon, while I was getting off the I-405 in Renton Washington and merging onto the southbound lanes of 167. I was in the left lane and I made it about a quarter mile down 167 doing about 60 to 65 miles per hour and I lost power suddenly. As I started to merge into the right lane, I noticed the engine light came on, and then the truck seemed to kick down into first gear while I was doing 50 miles per hour, which instantly slowed it down. This forced me to cross over an on-ramp lane to get to the shoulder and come to a complete stop. After that, the truck would not start at all. I then had to sit on the side of the road for three and a half hours waiting for a tow truck to take me and my truck back to the dealership, which is also the same dealership where I bought the truck back in 2019. They have not diagnosed it yet as I just dropped it off at 4 pm on 2/5/2026. My truck has approximately 155,000 miles on it.
ELECTRICAL SYSTEMFebruary 6, 2026
My Chevrolet Silverado has unresolved Electronic Stability Control (ESC) issues after recall reprogramming was performed twice under my VIN. The vehicle is shaking, hesitating, experiencing reduced acceleration, and feels like it may stall while driving. The truck is unsafe to operate. Dealer diagnosis is scheduled. GM Customer Care advised me to take it to the dealership before escalation. This is a loss-of-propulsion safety concern combined with unresolved ESC recall repairs. Vehicle has approximately 130,000 miles. Symptoms include shaking, hesitation, near-stall, and power loss while driving. ESC recall previously performed and still not resolved. Vehicle is drivable but unsafe. Blinking Engine light code cylinder 1 misfire. All ESC lights on parking brake, traction control.
ENGINEFebruary 6, 2026
Engine was running at the mechanic shop after getting serviced for spark plugs ,wires, new radiator was installed,and transmission service. The engine was running on the lift for the mechanic to top off transmission fluid. The engine stop by itself. Went to restart the engine no start just extending cranking. The mechanic shop has the truck trying find the issue why did engine stop while running.
ENGINEFebruary 5, 2026
Cylinder 7 lost compression due to Cylinder 7 Exhaust AFM cylinder not moving. this is the second time I have had this issue in a little over a year. at the time of failure while driving the vehicle lost all power and would only run 25 - 30 mph causing me to have to veer off on the shoulder. yes it has been reproduced Register Chevrolet has it in the shop now and have found the same issue as before there were no warnings other than a slight backfire and then a severe engine misfire.
ENGINE AND ENGINE COOLINGFebruary 2, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was parked in the driveway, and the contact became aware of a puddle on the ground underneath the vehicle. The contact thought that the puddle was coolant, but discovered that the vehicle was leaking oil. The vehicle was taken to the dealer, who determined that the oil cooler line had failed and needed to be replaced. The vehicle was not yet repaired. The contact related the failure to the Customer Satisfaction Program: N192220080 (Engine Oil Cooler Lines Detaching from Crimp – Canada and State of Alaska Only); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 118,000.
ENGINEFebruary 1, 2026
COMPLETE ENGINE FAILURE AND LOSS OF POWER. While driving, I lost complete power of all systems and truck shut down with no warning lights or alarms at all. Truck is regularly serviced but has always used oil between servicing. Truck had only been driven for 500 miles since last oil service. Upon towing to the repair shop, we were told that the engine was destroyed and we have to have a new engine.
ENGINEJanuary 28, 2026
As I’m driving, the vehicle began shaking and ticking sounds could be heard inside the cabin. A check engine light lit up on the dashboard. The idle was rough and it sounded like metal thrashing in the engine so I turned on my hazards and shut the vehicle off in the middle lane of the street. It didn’t want to turn over a couple times but when I was finally able to get it to start again it made the loud ticking and thrashing sounds. To prevent more damage I put it into neutral and had to push it with the help of bystanders to the closet parking lot putting us and other drivers at risk. I had the vehicle towed to the local Chevy Dealer for a diagnostic and they claim a catastrophic engine failure and recommend complete engine replacement. There were no symptoms of this prior.
ENGINEJanuary 28, 2026
I have experienced a catastrophic engine failure due to the faulty GM DFM lifters and oil pump. I was advised that my vehicle will need a new engine. I know there is Bulletin No.: 24-NA-173 for my vehicle. I have contacted GM, and they advised that there is nothing they can do since the truck is out of warranty. I know they are under investigation for the 6.2 L engine failure issues, and I feel as if this needs to include the 5.3L engines as well. This is very disappointing since I purchased this vehicle new, and have meticulously maintained it. Perhaps the CPA needs to get involved as well.
ELECTRICAL SYSTEMJanuary 26, 2026
Transmission/ignition. Can not lock vehicle and battery will die. When turning the ignition to off, dash message 'shift to park' appears. Must turn ignition on and off repeatedly to get it to go out. Dealership tried tightening a plug but it did not work.
ENGINEJanuary 24, 2026
The right bank lifters collapsed this was back in January of 2020. The right bank lifters were replaced haven't had any issues with the lifters since I did however deactivate DFM and auto stop start and I know that is why there hasn't been any more lifter issues. This complaint was way overdue I should have done it years ago.
ENGINE AND ENGINE COOLING,ENGINEJanuary 22, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the vehicle experienced reduced power and failed to exceed 25-30 MPH. The contact stated that the failure persisted while driving uphill. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that cylinder #5 wall was damaged and there was oil found on the #5 piston. The dealer determined that the engine had experienced an internal mechanical failure and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 83,260.
POWER TRAINJanuary 22, 2026
My 2019 vehicle experienced premature torque converter failure resulting in transmission shuddering, hesitation, and loss of power while driving. The transmission fluid was found to be burnt, and the vehicle requires major transmission repair. These symptoms occurred during normal driving conditions and created a safety concern due to unpredictable vehicle behavior, particularly during acceleration and merging. This issue is widely reported in 2019 vehicles equipped with GM 8-speed transmissions. GM has acknowledged the issue through technical service bulletins but has not issued a recall.
ENGINEJanuary 21, 2026
Engine oil cooler line blew off of engine while at highway speed. Lost oil and seized engine.
ENGINEJanuary 20, 2026
#8 cylinder failure. This happened 2months after purchase of this 40,000.00 dollar truck went to 3 different mechanics and told the #8 cylinder needed new engine now I’m paying for this vehicle as it sits aside my house never by another Chevy…
ENGINEJanuary 20, 2026
Engine started misfiring and losing power and it became scary to drive this vehicle as it was not functioning properly. There was no issue prior to this immediate failure and the vehicle was recently inspected. The dealership is recommending a full engine replacement due to lifter failure.
ELECTRICAL SYSTEMJanuary 16, 2026
Rear window defrosted heated up so hi my window exploded
POWER TRAIN,ENGINEJanuary 15, 2026
While driving the vehicle I began to hear a ticking noise in the engine (lifter tick) and the check engine light came on. The vehicle began to lose power and started shaking. I stopped the vehicle and turned it off and restarted it and began to drive as I was not far from home. I found that the vehicle did not have full power and was not firing on all cylinders. After getting the vehicle home a diagnostic code showed cylinder 2 was not firing. The vehicle was towed to the dealership who confirmed there was a bad lifter and roller that dug into the camshaft. The sudden loss of power and shaking of the vehicle while driving is the safety concern. It seems that this is a common problem with these engines that GM is aware of and has failed to address.
ENGINE,FUEL/PROPULSION SYSTEMJanuary 15, 2026
I was driving on the interstate, when all my dash lights came on. When stationed, it would vibrate and have excessive smoke come from the exhaust when I would start driving again. After arriving to my destination there was an unusual burning/smokey smell when I got out of the vehicle. I got it scanned and it said it was a cylinder 2 misfire. I replaced the spark plug, coolant, gaskets. Still wasn’t fixed. Then I replaced the fuel injector. Still not working. The mechanic said the oil psi was 30. The vehicle was also burning thru gas and oil quicker than usual. Took it to the dealership and they said it needs a whole new engine and warranty is unsure if they will cover it or not.
UNKNOWN OR OTHERJanuary 14, 2026
My truck locks up the back tires at 7 mph. No warning lights come on and the only indication it is going to happen is when shifting from park to reverse it bangs extremely hard.
ENGINEJanuary 14, 2026
The engine experienced a failure in cylinder #5, confirmed by diagnostic trouble code P0305 (Cylinder 5 Misfire). The vehicle and engine remain in their post-failure condition and are available for inspection upon request. The problem was confirmed through diagnostic testing, which retrieved code P0305 (Cylinder 5 Misfire). The misfire is present whenever the vehicle is running and is reproducible. The vehicle has been inspected by a service center and diagnosed with a cylinder #5 misfire. The vehicle has not yet been inspected by the manufacturer or insurance representatives but is available for inspection upon request. No police inspection was required as there was no collision. The failure occurred suddenly while driving at approximately 45 mph. Immediately after the failure, the check engine light illuminated and the engine began running extremely rough. When during warranty, the vehicle was serviced multiple times for engine shuttering and skipping.
ENGINEJanuary 13, 2026
Original owner of 2019 Chevrolet Silverado 1500 truck with 5.3L V-8 engine and 64,557 miles. On January 2, 2026 while driving on local state road, experienced sudden significant loss of power, engine shuddering during acceleration, ticking noise from engine compartment, and dash messages “Service Parking Brake” and “Service ESC”. Could not safely maintain traffic speed as it became very difficult to drive. Was able to get vehicle off the roadway. Chevrolet service diagnosed as misfire cylinder 1, collapsed lifter, and damaged camshaft with out of pocket repair cost totaling $11,367.16.
POWER TRAINJanuary 13, 2026
I have a 2019 Chevrolet Silverado 1500 with the 5.3ltr V8. The vehicle has 44,500 miles and has zero accident history. On 01/12/2026, the oil cooler line broke while driving, leaving 8 qts of oil covering the underside of the vehicle (exhaust, suspension and tires) creating a fire hazard along with possible loss of control with the rear tires coated in oil. Additionally, the vehicle is undrivable almost immediately due to zero oil pressure. The local Chevrolet dealership diagnosed it as a oil line failure. There is a Chevrolet Customer service program N212326940 for only certain VIN for this vehicle for this specific problem, however it doesn't cover my vehicle. In reviewing different web forums, this is a commonly known failure point with some defect to the hose clamp. GM has not extended a recall and has stopped covering this known failure. I'm not sure if it's a vendor/supplier failure with the oil line or an installation problem. A full recall and/or 10yr/100k warranty coverage should be provided for all oil line failures due to thousands of prior similar failures with the same oil line.
ENGINEJanuary 12, 2026
The contact owned a 2019 Chevrolet Silverado 1500. The contact stated that while driving on the highway at approximately 40 MPH, the engine started making abnormal sounds. The vehicle had experienced engine failure. There were no warning lights illuminated prior to the failure. The contact allowed the vehicle to coast to the shoulder and shifted to park(P). The vehicle was towed to the dealer and the contact was informed that the engine had imploded. The vehicle was repaired out of pocket. The manufacturer was not notified of the failure. The failure mileage was 131,000.
ENGINE AND ENGINE COOLINGJanuary 9, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic, who informed the contact that similar vehicles were known for excessive oil consumption. The contact was adding oil every 500 - 1,000 miles driven, because the message "Engine Oil Low - Add Oil" would be displayed on the instrument panel. The contact was later alerted by a friend that, upon leaving his residence, oil from the vehicle had leaked out onto the driveway. The vehicle was taken to another independent mechanic, who discovered that a line in the engine oil cooler was leaking oil from a detached crimp joint. Upon investigation, the contact discovered Customer Satisfaction Program: N212326940; for the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the CSP. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was repaired. The failure mileage was approximately 105,000.
ENGINEJanuary 9, 2026
Originally the ECS message came up on the dashboard. The truck started running rough with the engine shaking and white smoke started blowing out of the exhaust. The problems started showing just as I was entering the interstate. I pulled over to the emergency lane. The truck was towed to a local dealer. They ran the diagnostic on the engine and found the #8 cylinder has no pressure and fuel was dumping into the engine. The engine had to be replaced. There was no warnings before this happened.
ENGINEJanuary 8, 2026
Cylinder 5 missfire and i have 2 codes on my ob 2 scanner
ENGINE AND ENGINE COOLINGJanuary 6, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 40 MPH, the low oil pressure warning light illuminated. An independent mechanic was contacted. The vehicle was taken to a Jiffy Lube, where it was diagnosed, and determined that the engine oil cooler line needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the VIN was not included in the CSP. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the CSP and to call the NHTSA Hotline to report the failure. The failure mileage was 145,000.
ENGINE AND ENGINE COOLING,ENGINEJanuary 6, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 55 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the engine and the radiator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and suggested that the contact take the vehicle to the dealer for repairs. The approximate failure mileage was 111,000.
ENGINEJanuary 6, 2026
While merging onto another highway at normal traffic speed, I pressed the accelerator to safely increase speed and merge with traffic. At that moment, I heard a loud bang coming from the front engine bay. Immediately afterward, the vehicle began making loud rattling noises, multiple warning lights illuminated on the dashboard, and the vehicle rapidly lost power. The car began decelerating while still on the highway, creating a dangerous situation. I was unable to maintain speed with surrounding traffic. Had another vehicle been approaching at a higher speed, this sudden loss of power could have resulted in a serious accident. The vehicle was later inspected by a Chevrolet dealership, which confirmed that the engine failed at approximately 77,000 miles. The dealer stated that the engine lifters failed and caused damage to the camshaft, resulting in complete engine failure. This failure occurred without warning and while the vehicle was in motion, presenting a serious safety risk. A sudden engine power loss at highway speeds significantly increases the risk of a collision. I am concerned this may be a defect affecting other vehicles as well.
UNKNOWN OR OTHER,ENGINEJanuary 5, 2026
The oil cooler line was un-lodged from the metal crimp that secures it while I was pulling away causing total loss of all engine oil in a matter of seconds. Not only does the car immediately tell you to turn your car off to avoid catastrophic engine failure, but this is also dangerous for other drivers as the oil may cause a hazard for controlling the vehicle going through the oil.
ENGINEJanuary 4, 2026
The engine locked up on the vehicle. Thought it was a starter issue, had it towed into a local repair show that I used. Diagnostic test showed that the engine would not turn. There was no warning lights or other symptoms. I understand that there has been a recall on the same engines from GMC from 2021 - 2024 and the case is now reopened to include the 2019 and 2020.
ENGINEJanuary 3, 2026
Engine powered down and I was able to safely move to the side of the road and wait for a tow truck. Lifters on the truck failed which also damaged the camshaft that is currently being replaced.
ENGINEJanuary 2, 2026
The truck is a 2019 Chevy silverado 1500 with a 5.3L V8. I have had 2 engine failures since I got this truck. Related to collapsed lifters causing bearing damage and camshaft damage. The first time this happened was around 98k miles. The failure happened while merging onto I95 and matching the highway speed to merge. I believe It is a dangerous defect because when this happened to me while merging the whole truck violently jolted and shook and lost engine power in the middle of the highway. The jolt was violent enough I suspected I got rear ended for a second after regaining control. The second incident happened about a week ago. This time the rebuilt engine failed the same way as before (bearings, lifters and camshaft) but without the dramatic jolt. The rebuilt engine only lasted 12k miles or so. This time the Camshaft is so bent they cannot remove it from the engine and have to replace the whole engine. The engine may be available for inspection but it is currently at a Chevy dealership while they wait for a new engine. Before these failures there was zero warning of the impending issue. Zero warning lights or messages of any kind. Warning lights and messages only appeared after the engine destroyed itself. I also have maintenance records that show routine maintenance was well accounted for.
ENGINEJanuary 2, 2026
an apparent engine malfunction, causing the number 8 cylinder to retard and miss. not sure if the L84 v8 engine s having the same issues as the L87. Just wondering. the vehicle has less than 90k miles and has not been abused.
POWER TRAINDecember 31, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle remained stuck in 3rd and in 4th gears upon depressing the accelerator pedal. Additionally, the vehicle contact stated that the vehicle experienced a hard shift while driving. The contact stopped, parked, and turned off the vehicle for 10 minutes; however, the failure recurred while driving. The vehicle was taken to a dealer, where the failure could not be replicated. The contact was informed that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 3,900.
WHEELS,ENGINEDecember 29, 2025
I am writing to formally express my frustration regarding the ongoing issues with my vehicle. The vehicle continues to overheat, the check engine light repeatedly comes on, and it has cut off unexpectedly. The tire air pressure sensors as well.These issues have persisted despite multiple repair attempts. I initially brought the vehicle to the dealership in December 2024, and again in March 2025 and now the vehicle is having the same issues to date December 2025. On both occasions, the vehicle remained at the dealership for over a month for repairs. Unfortunately, the problem has not been resolved. Each time I inquire, I am given different explanations as to why the issue cannot be fixed, which has been extremely frustrating and concerning. Additionally, I am being charged for services that I do not fully understand or agree with, especially given that the original problem still exists. Due to the lack of resolution, I have also contacted GMC directly to file a formal complaint. At this point, the ongoing delays, lack of clear communication, and unresolved mechanical issues are unacceptable. I requested a clear explanation of all charges, as well as a concrete plan outlining the steps needed to finally fix my vehicle. Please provide the appropriate point of contact and advise on how this issue will be resolved promptly. I expect immediate attention to this matter. Thank you.
ENGINEDecember 24, 2025
Lifters failed causing complete engine failure gm won’t cover engine replacement but it goes along with the other engine failure lawsuits against gm
POWER TRAIN,ENGINEDecember 24, 2025
Component or system failure: The engine valvetrain (camshaft and lifters) sustained severe internal damage, including camshaft scouring, confirmed during inspection and teardown by an authorized Chevrolet dealership. In addition, the rear differential was found to contain no gear oil when the fill plug was removed during inspection. The vehicle and components are currently at a Chevrolet service center and are available for inspection upon request. Safety risk: The vehicle experienced persistent drivetrain vibration and abnormal operation that worsened over time and ultimately rendered the vehicle non-operable. Internal engine damage and a rear differential without lubrication present a risk of sudden drivetrain failure, loss of propulsion, or loss of vehicle control, particularly at highway speeds. The vehicle is currently unsafe to operate. Problem confirmed: Yes. Engine damage has been confirmed by the dealership during teardown. The absence of gear oil in the rear differential was directly observed during inspection. Inspections by others: Yes. The vehicle has been inspected by an authorized Chevrolet dealership and by third-party inspectors associated with the extended drivetrain warranty administrator. Two inspections have been completed, and a third inspection has been ordered. No repairs have been completed as of this report. Warning lamps or prior symptoms: Beginning around approximately 21,000 miles (2022), the vehicle developed drivetrain vibration. The vehicle was taken to a Chevrolet dealership at that time, but the cause was not identified or corrected. No warning lamps or messages are recalled.
ENGINE AND ENGINE COOLINGDecember 22, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving 45-50 MPH, the oil pressure gauge suddenly dropped to zero(0), and a message stating that the oil pressure was low and to turn off the vehicle was displayed. The contact was able to pull over to the side of the road. Upon inspecting underneath the front end of the vehicle, the contact noticed that oil had sprayed underneath the engine compartment, onto the axle, and the front driver's side tire. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that a claim was filed with the dealer. The contact was referred to the NHTSA Hotline for assistance in adding the VIN to GM Customer Satisfaction Program Number: N212326940 (Engine Oil Cooler Lines Detaching from Crimp), which the contact related to the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 106,000.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKESDecember 20, 2025
Unknown, ESC , traction control, service brake. The truck stop and those 2 codes shows and is on but doesn’t it move
ENGINEDecember 18, 2025
On 02-07-2025 I had just got on I-95 North In Daytona Beach, FL. While accelerating to merge with heavy fast traffic I reached a speed of Approx 65 MPH. I moved into to middle lane to allow the merging traffic from the LPGA West ramp entrance. At that moment my car was engulfed in smoke the engine stopped running and I had to navigate to the shoulder surrounded by fast moving traffic very dangerous event but I made it. l immediately got out of the truck as I though is was on fire from all the smoke. After several minutes the smoke decreased and there was oil spray all over the underside of the vehicle from front to rear. The Truck had a total of 64000 Miles since new and the diagnosis was from local Chevy Dealer was The Oil Cooler Line came off, the main bearings spun causing the engine to lock up. End result was I needed a complete engine replacement at a cost of $12,689.60. I have had my truck serviced by a GM Dealer so one would think they would check the oil cooler lines when they do the inspections and routine servicing. Long story short the truck was out of warranty by 4000 Miles and I reached out to Gm customer service and after many weeks they agreed to pay back $4441.46 of the $12,689.60 which was something but I guess they really didn't have to because it was out of warranty. I really just told me that they do not stand behind there products. The real kicker is the remanufactured engine that they put back in came with a better warranty than the original now has 36 Month 100000 miles. I consider myself very lucky to not have caused a very fatal accident trying to get off the interstate that day and I am thankful for that. But this event was caused by a $150.00 Oil cooler line. Now I just drive in the right lane because of that experience.
AIR BAGS,SEAT BELTSDecember 18, 2025
On January 28, 2023, my Chevrolet Silverado was involved in a significant multi-impact collision. At the time of the accident, I was a front-seat passenger and my vehicle was fully stopped when it was struck from behind at high speed by a Dodge 2500. The force of the rear impact pushed my truck into the vehicle in front of us, resulting in a secondary front-end collision. This sequence occurred twice. During the collision, the front passenger-side airbag did not deploy, and the front passenger seatbelt failed to lock. As a result, I was thrown violently within the passenger side of the vehicle and struck my head on the dashboard. In contrast, the driver’s seatbelt locked properly, as did the rear seatbelt where my child was seated. Due to the failure of the passenger-side seatbelt to lock, I sustained a severe concussion, a black eye, and other injuries. The vehicle was subsequently inspected by my insurance company. When sheriff’s deputies and state police arrived at the scene, they expressed concern and surprise that the passenger seatbelt did not lock and that no airbags deployed despite the severity of the collision. Shortly after the accident, I contacted GMC regarding these safety concerns. GMC retrieved the vehicle’s Crash Data Recorder (CDR) and conducted an investigation. I was later informed that GMC found no defects or issues with their products. Nearly three years have passed since the accident, and I remain deeply concerned and dissatisfied with GMC’s conclusion. The passenger-side seatbelt did not function as designed, while the driver and rear seatbelts did, and no airbags deployed. I do not believe adequate accountability or explanation was provided regarding the apparent failure of the passenger-side restraint system. Given the force of the impact, I could have been ejected through the windshield.
Crash reported2 injury(ies)
NHTSA #11705979ENGINEDecember 18, 2025
While driving at a speed of approximately 55 MPH, the vehicle suddenly displayed a flashing check engine light, ESC error light and stability control warning light on the driver cluster. The vehicle made a loud series of noises and suddenly lost power. The loss of power reduced my ability to control the vehicles acceleration while in traffic creating an immediate traffic hazard. Garage recovered vehicle by tow and found lifter failure, camshaft and cam bearing damage with significant metal shavings throughout engine requiring engine replacement. Repair is estimated at $12,000
ENGINEDecember 17, 2025
On August 1, 2024 I had a knocking in engine Drove 3 miles to Dealer and was told engine needed rebuilt. 88643 miles cost estimate $ 7000. I refused came back GM would pay half I paid 3937.49 On 8/13/2024 I had no choice, I needed it fixed! They should have told me about engine problems and sold me insurance when GM Warranty was expiring I want reimbursed!!
SERVICE BRAKES, HYDRAULIC,POWER TRAINDecember 17, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the transmission failed to shift properly and the vehicle failed to accelerate above 43 MPH, with several unknown warning lights illuminated. The contact stated that the brake pedal became inoperable and required several pumps before the vehicle was able to stop. The contact stated that OnStar Service was contacted and initially provided several error codes on the vehicle. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The dealer was not contacted. The contact later contacted OnStar Service again to obtain the error codes and was informed that no error codes were present, and none were provided. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 43,000.
POWER TRAIN,ENGINEDecember 17, 2025
This truck has been very jerky when shifting. Transmission issue plus engine had valves done but still is a problem mostly jerky really bad to the point seat belt is a good thing.
ENGINEDecember 14, 2025
I was driving to work in the morning and started to accelerate to the speed limit of 45, and at about 35mph my truck completely shut off. I tried to push the start button while coasting with no avail. I pulled to the shoulder and tried to start it and it would slowly crank similar to a dead battery. I towed it home, then tried to start it later in the day and it started no issues, however ever since then there is a knocking noise from the lower end. I have had it parked for a few weeks and Monday December 15th it will go in to a Chevy dealership for a diagnostic appointment. No there was no lights or warnings related to this, and this did put my life in danger being stranded on the shoulder of a road with limited room to pull off too early in the morning dark out.
ENGINEDecember 11, 2025
While driving the engine suffered a catastrophic failure and died. Fortunately I was already coming to a stop when it happened. Had I been traveling at speed I would have been seriously injured or killed along with any other vehicles I may have crashed into. The Chevrolet dealership where vehicle was purchased new confirmed it was a catastrophic failure of the GM L87 engine which has knowingly been fraught with these failures. They cannot confirm the exact nature of the failure without dismantling the entire engine at my cost which I have not decided upon doing yet as it will be very expensive. As far as symptoms or warnings I heard a sound from the engine compartment immediately before the engine died.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINEDecember 10, 2025
The vehicle was shifting hard and eratically on the highway. All dashboard lights came on including the ESC failure warning. A misfire in cylinder 2 occurred without any warning lights causing the vehicle engine to stop running on a highway. The mechanic repair shop did a disgnostic evaluation and reported a catastrophic engine failure from cylinder 2. The engine does not run and requires full replacement. The vehicle has only 80,000 miles.
ENGINEDecember 9, 2025
In March of 2025, my engine started knocking and had low power. I took it to a local mechanic and he said it was the classic 6.2L rod knock. I took it to the dealer in Decorah Iowa and they agreed that it was the rod knock from the recall. Since it was not covered under the recall, I had to pay almost $10,000 to have it replaced. It took over 4 months to get an engine and then it was finally replaced.
ENGINEDecember 7, 2025
Engine oil cooler lines leaking crimps. Crimps could completely fail losing engine oil and causing an accident. Dealer has confirmed the issue at last visit.
SUSPENSION,WHEELS,UNKNOWN OR OTHERDecember 7, 2025
Unknown
Crash reportedFire reported
NHTSA #11703562POWER TRAINDecember 2, 2025
Purchased Truck in 2019 - 2 weeks after purchase the truck gave a Code and started to stall while in motion. We took into dealership and they did a complete review. They discovered and documented the following: Removed transmission fluid pump and disassembled to inspect- found a large piece of manufacturing metal flashing - that got stuck in valve bore preventing full movement etc. we kept up on all of our maintenance oil changes. We had the transmission flushed just near the end of the warranty as they recommended it. Shortly after, we started experiencing the same issue. Per the dealership, no recalls for this. The power would completely shut down while driving. Took to dealerships , now telling us we need new transmission $12,000 and is the reason for the power shutting down. They are saying GM will offer us $2,000. We feel this is all due to the flushing and maybe having particles from the flushing,
POWER TRAIN,UNKNOWN OR OTHER,ENGINEDecember 1, 2025
My 2019 Chevrolet Silverado 1500 with the 5.3L engine developed a severe tick, misfire, and rough idle at only 93,000 miles. This was diagnosed as a collapsed AFM lifter on Cylinder 2. GM 5.3L AFM lifter failure is extremely common in these trucks and causes sudden loss of power, misfires, and unsafe driving conditions. This is a known widespread defect, yet GM has not issued a recall. The failure happened without warning and required major engine disassembly. This should be investigated as a safety and reliability issue.
ENGINEDecember 1, 2025
Oil cooler line separated
POWER TRAINNovember 25, 2025
The 8-speed transmission has been a problem from day 1 of owning this truck. It has a bad vibration, slips into gear and hard shifts. I have maintained this truck to the fullest and have done all service to the fluids as requested by the manufacturer. I have never pulled a trailer, and I want The NTHSA to make all Chevrolet products that have this 8-speed transmission recalled. GM should make this right. These vehicles aren't cheap.
POWER TRAINNovember 23, 2025
The transmission consistently fails to shift properly, hanging between Drive and Overdrive. The dealership initially diagnosed the issue as a faulty torque converter & lines, then a tow/haul switch, and replaced it; however, the failure persists. The transmission now requires full replacement. I believe this is a known manufacturing defect present prior to the vehicle's release. Additionally, the lifetime powertrain warranty originally attached to the vehicle has been removed from GM's records. This hesitation causes unpredictable acceleration and loss of power, creating a significant safety hazard when merging onto highways or navigating heavy traffic. It is available for inspection upon request.
ENGINENovember 18, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving approximately 45 MPH, there was an abnormal knocking, popping, and rattling sound coming from the engine compartment. The contact stated that without shifting to park(P), the vehicle turned off unintendedly. The contact had not attempted to restart the vehicle. The vehicle was then towed to a dealer, where it was diagnosed, and it was determined that the lifters on the right side of the engine needed to be replaced. The contact stated that the camshaft was possibly replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
POWER TRAINNovember 17, 2025
During the first transfer case fluid service on a 2019 light-duty 4WD truck equipped with an Autotrac two-speed transfer case, the drained fluid was bright red and consistent with automatic transmission fluid rather than the required GM Auto-Trak II blue/green fluid. The transfer case had never been serviced since new, so the fluid appeared to be the original factory fill. Before the discovery, the vehicle occasionally hesitated when shifting between drive modes and sometimes felt as if the system was binding or briefly locking up during transitions between 2WD, Auto, and 4WD modes. These symptoms were intermittent and no warning lights appeared. Using the wrong fluid in this type of transfer case can affect clutch-pack operation and may cause premature wear or loss of proper torque transfer. The system has now been refilled with the correct fluid, and the drained fluid is available for inspection. The issue has not yet been inspected or confirmed by a dealer.
ENGINENovember 15, 2025
“2019 Silverado 5.3L – engine knock + oil leak post-warranty install = fire/breakdown risk”
ENGINENovember 13, 2025
"The vehicle has developed a recurring ticking/knocking noise in the engine, worsening under acceleration, accompanied by excessive oil consumption. This is a repeat issue after a warranty repair on June 6, 2022, where all 8 lifters on the right bank were replaced due to AFM/DFM lifter failure. I believe the current problem is caused by metal debris from the initial failure scoring cylinder walls, rings, and bearings, leading to lower-end damage. GM denied coverage under Special Coverage Adjustment N242498000 despite the prior repair and matching symptoms in bulletin PIP5623. Johnson Motor Sales quoted $14,893.89 for engine replacement. The noise and oil loss pose a safety risk of sudden engine failure or loss of power while driving, potentially causing a crash."
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINENovember 13, 2025
I own a 2019 Chevrolet Silverado 1500. While driving 35 MPH entering the flow of traffic, the vehicle lost power with the engine misfiring. The messages "Service Parking Brake" and "Service ESC" were displayed. The check engine warning light was also illuminated. I drove to the nearest dealership the vehicle was diagnosed that cylinder #5 lifters had collapsed. The dealer informed me that the cylinder lifters needed to be replaced. Additionally, the camshaft would be replaced as necessary. The vehicle was being repaired. The manufacturer will be notified of the failure. The failure mileage was approximately 88,000. and I was informed that my service contract had expired less than 2 months ago
ENGINENovember 12, 2025
Engine lifter failure causing car to breakdown on highway. Car had to be towed and repaired with a new engine.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINENovember 10, 2025
As I was driving the vehicle it seems to be hesitating or jerking and when I tried to start it,it would say put your foot on the brakes to start,but my foot was on the pedal and it was slow starting.Days later the engine light came on,took it to the dealership and they told me it was a problem with the brake system.I bought the vehicle brand new,only 41,000 miles,on it now,warranty went out in June of this year.I very rarely drives it and now they saying its a 4,000 job to get it fixed.
POWER TRAINNovember 7, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, the vehicle jerked and vibrated abnormally. In addition, the RPMs fluctuated, and there was an abnormal sound coming from the transmission. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure persisted. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 85,000.
ENGINE AND ENGINE COOLINGNovember 6, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the “Low Oil” warning light was illuminated often, and the contact was adding oil to the vehicle every 2 weeks. The contact became aware of Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp). The dealer was contacted, and the contact was provided with an estimate of the cost for replacing the coolant lines. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the dealer. The failure mileage was approximately 94,300.
POWER TRAINNovember 5, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered and jerked before returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the torque converter. The contact was informed that the transmission fluid was flushed and replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 47,200.
ENGINENovember 5, 2025
While driving down the road the engine quit. There were NO indicators of anything wrong. Check engine light was NOT on. It just quit while driving. I didn’t have any notice. I wasn’t even able to get it off of the road. When it did come to a stop. The engine would not restart. I was stranded and had to get a tow. I had it towed to my mechanic and upon inspection, he says it needs a new motor. My truck has ran fine with all the regular maintenance up to this point.
POWER TRAIN,ENGINENovember 4, 2025
When driving normal speeds to work on a county road, engine light comes on, service light comes on. There was a tapping noise and reduced power. Luckily, there was a sports field parking lot that I could pull into to get out of traffic. We had the truck towed to our house through our roadside assistance program so that we could determine what to do. If we had not been able to pull off the road as quickly as we did, we probably would have been hit by the semi that was barreling behind us. The truck had reduced power.
ENGINENovember 3, 2025
- The engine failed in my 2019 Silverado 1500 6.2l. The truck is available for inspection. - The engine could have seized up while driving causing an accident at any time. - Yes, the dealer found metal shavings in the oil in addition to engine codes P0016 and P0017. - No, the dealer is the only one who has inspected the vehicle and components. - The check engine light came on and the engine was making a loud noises.
ENGINE AND ENGINE COOLINGNovember 3, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving and depressing the accelerator pedal, the vehicle failed to exceed 35 MPH. The check engine, parking brake, and service engine warning lights were illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the lifters and camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified on the failure and informed the contact that the dealer would be contacted; however, the contact was later informed that there would be no assistance provided to repair the vehicle. The approximate failure mileage was 115,000.
ENGINE,BACK OVER PREVENTIONNovember 2, 2025
I was on my way to work and I stoped along the side of the road to help with a car accident. After helping the person and the ambulance arrived I went back to my truck. when I got in it everything was on but I noticed that it was quite and that’s when I realized the truck was not running anymore. I tried to turn it on and off but nothing happened besides all the dash stuff came on. It had been making a ticking noise but it would go away after a certain speed. After the engine would not turn on I had a friend that is a certified Chevy mechanic take a look and he told me the engine seized. It took 2-3x the torque to crank it over and when he was able to do that he found lots of metal shavings in the oil. I been out of a vehicle for almost 2 years now because of this issue.
ENGINENovember 1, 2025
engine Failure
ENGINE AND ENGINE COOLING,ENGINEOctober 31, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at undisclosed speeds and accelerating from a stop light, the vehicle operated under reduced power. The vehicle was sputtering and shuddering. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Action Number: EA25007 (Engine, Engine and Engine Cooling). The vehicle was taken to the local dealer, where it was diagnosed with engine failure before reaching the bay. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 136,524.
POWER TRAIN,SERVICE BRAKESOctober 31, 2025
Truck lost power and began to shake while on the interstate traveling at 75 mph. The check engine light came on. The screen also displayed a message to service the ESC system and the parking brake system. The truck has been maintained at the recommended service intervals. The dealership said the lifters needed to be replaced as well as the electronic brake control module. With a cost of over $8000. The truck has 108,000 miles on it.
POWER TRAIN,ENGINEOctober 29, 2025
The 6.2 Eco tech V8 is failing. Chevrolet new car of Lowell Massachusetts reports that motor needs to be torn down due to component failure. Also transmission is whining and will need replacement transmission shifts hard between gears and lunges forward while down shifting.
ENGINEOctober 28, 2025
Lifter failure while driving on highway. Resulted in an immediate drop in speed taking me from 65 to 30 mph quickly, and having to cross three highway lanes of traffic in order to pull over. Lifter failures are well documented on the chevy silverado 1500 trucks with the 5.3V8 and the 6.2V8. Mine happened after the warranty period but there are many documented cases of owners having lifter failures at 3,000 miles.
ENGINEOctober 28, 2025
while driving on 401 EAST the vehicle started to shake and the service ESC error code came on. This vehicle has had all service completed at GMC and had no issues. stopped at dealership and they ran diagnostic tests to report back the engine has failed and requires replacement. 6,2L L87 is all ready on recall replacement but this same engine is not covered even though same symptoms and diagnosis was determined by dealership.
ENGINEOctober 26, 2025
after buying my truck from McFarland Chevorlet in Maysville KY i then moved to Cincinnati OH for work for work and is about a 1.5 hour away, all maintenance on the vehicle was done by a ASE certified shop and never went over the millage. I bought a extended warranty (200,000) as well but was voided as soon as i had a oil change done at Valvoline. my truck is at 85,000 miles and Chevy nor Premier Auto Insurance refuse to work with me to fix my truck. blown engine -- collapsed lifter on cylender 4 and was told it need a new crank shaft also ! a Chevy dealer near me quoated me $9,600 to fix this. have been trying to get ahold of the dealership i bought the truck from and they will not return my calls
POWER TRAIN,ENGINEOctober 24, 2025
Was driving on the highway, heard loud bang followed by a violent metal-on-metal slapping or knocking sound, and a sudden loss of engine power. Came to find it was crankshaft/connecting rod issue that is common in these vehicles. Have a picture of the broken rod and am waiting the get it repaired.
SUSPENSIONOctober 20, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving 50 MPH, the front driver’s side upper control arm detached, causing the brake pads, rotors, and axle to fail. An independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was repaired, and the upper control arm control, brakes pads, and rotors were replaced. The contact stated that the failure had occurred several times. The contact related the failure to NHTSA Campaign Number: 21V718000 (SUSPENSION); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 83,000.
POWER TRAINOctober 19, 2025
GM know about the problem they are having with there L90 transmission. I did what they recommended. Had the dealer flush 3 times. It's only a temporary fix until the warranty runs out. That's why they changed there warranty to 5 years 60000. Now a few months later the shifting hard is back and now shuttering hard. I drive a lot of highway and a little nurvise of something happening. I only have 63000 miles on my 2019 Chevy Silverado.
POWER TRAIN,ENGINEOctober 17, 2025
The transmission failed at 100,000 miles and the engine failed at 130,000 miles. Available for inspection. Yes the dealer confirmed both failures. No warnings. Immediate failure with engine light. Barely made it home with the transmission and the engine just stopped out of nowhere due to the dynamic fuel management system and oil consumption starvation.
ENGINE,FUEL/PROPULSION SYSTEMOctober 16, 2025
engine shut off while driving ,and would not start again .upon inspection from gm dealer they stated the high pressure fuel pump. cam shaft and lifters need to be replaced ...there was no sign of failure prior to shut down
SERVICE BRAKESOctober 16, 2025
I was driving on the street when suddenly the truck stopped completely by itself without me pressing the brake, I put it in neutral and put it back in forward, it went about 30 feet and stopped by itself suddenly again and the dashboard panel did not have any warning signs that indicated that something was wrong. I took it to the dealer and they told me that since it did not have any warning lights on, they could not do anything. I spoke directly with GM and they told me the same thing, that they could not do anything and now I will have to drive it without knowing if the problem will occur again and I caused a serious accident.
STEERING,ELECTRICAL SYSTEMOctober 14, 2025
My truck for several months now has been having an issue with power steering, gets a service vision system where at time I get no back up camera and a server trailer brake system. While doing research I've found dozens of posts and videos of issues with 2 ground straps on the vehicle thaylt have affected all 3 or these issues I am dealing with. The ground straps are under the truck near the right wheel well and are basically out in the open not protected wires. I live up north in New York and these wires will corroded overtime especially dealing with salt, snow etc. It is a known issue that a TSB has been put out. I called GM to speak with them of this issue and was told that I haven't bring it to a dealership to look at where I would have to pay a diagnostic fee. I would also possibly be responsible for the repair itself. This issie with the ground straps should be a safety recall especially due to the fact it affects power steering. This has caused my vehicle to at times be unsafe to drive when hard to turn. Thos can cause a serious accidents. The fix is so easy and is a huge engineering flaw with where these wires were placed and not protected. Im asking you to put out a recall so individuals like me can get this issie fixed with no costs to the customer. Not fair for us to foot the bill for a known SAFETY issue. This issue happens everyday. Not sure of exact start date that this is making me choose.
POWER TRAINOctober 10, 2025
I have been hearing noise coming from the rear of the engine or front of the transmission. I took it to my local shop and they said it appears to be coming from the transmission and that I should take it to a Chevrolet shop because their is a service bulletin (PIP5996A) that describe what I am experiencing. They gave me a copy of the service bulletin and it covers many models and years of the Silverado. I called to make an appointment with Chevy and they said my Silverado is not associated with any recall, so this service bulletin does not apply. I don't understand how it does not apply when my make and year is listed on the service bulletin.
ELECTRICAL SYSTEM,VISIBILITY/WIPEROctober 9, 2025
The back windshield on my Silverado leaks water every time it rains causing the back window to smell of smoke like electrical burning. It also creates a visibility issue out the back window when I've called three different dealerships in the area and each one of them say it is a known issue with this vehicle and it's going to cost almost $3,000 to fix. I have contacted GMC only for them to say that I needed to contact this department I feel like this is a safety issue that GMC should have to help their customers with not just be like oh well your truck may or may not be on fire while it rains
POWER TRAIN,ENGINEOctober 7, 2025
Leaking oil cooler lines that had a customer satisfaction campaign but it’s over and now they are leaking.
ENGINE,FUEL/PROPULSION SYSTEMSeptember 28, 2025
One day when headed out of town I stopped and got gas immediately once getting back on the highway my dash lit up like a Christmas tree, driving became uncomfortable as it sputtered when trying to give gas. I looked up a couple of the dash warning lights and it alluded to emission problems. I take the truck to the mechanic and he says that a head is cracked and the cam shaft needs to be repaired. This issue came out of nowhere, no prior issues as far as over heating or any dash lights on.
ENGINESeptember 26, 2025
Purchased new and service maintained. At 65,000 miles all warning lights came on and truck began to misfire and lost power.Was taken to a garage where it was determined to have bad lifters and camshaft. Warranty just expired and now it needs a new engine
ENGINESeptember 23, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving approximately 35 MPH, the vehicle stalled. The contact stated that the message “Reduced Engine Pressure” was displayed. The contact was able to pull over and attempted to restart the vehicle; however, the vehicle could to be restarted. The contact had the vehicle towed to a local dealer. The vehicle was diagnosed, and the dealer determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
STEERINGSeptember 23, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while attempting to reverse and depressing the accelerator pedal, the power steering failed to operate as needed. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V175000 (STEERING); however, the VIN or the model was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 80,000.
POWER TRAINSeptember 20, 2025
Transmission cooling lines leak,mileage 52363
POWER TRAINSeptember 19, 2025
Vehicle transmission harsh shift and failed to shift gears. Feels as though I’m pushed forward when accelerating. Harsh clunk coming from the transmission. Transmission flush done at the dealer. Was told transmission needed a new valve body, part was on backorder and there were 25 similar trucks ahead and waiting. Several transmission related codes have also come up. 58000 miles.
ELECTRICAL SYSTEMSeptember 18, 2025
When attempting to park the truck and shut the engine off, a message appears on the dash stating that I should "shift to park". I have already made the shift to park but the system will not allow the electrical system to shut down. A loud beeping begins, door locks remain open and inoperable, the vehicle is then unsecurable and the ignition remains open/on which in time will run the battery down. Disconnection from the battery will stop the drain on the battery for this particular event but will not cure the problem nor erase data that has sometime worked on complex computer controlled devices. I refuse to allow my wife to take the vehicle to park at any location for fear of her safety to secure or lock the vehicle and, in the event she would have to vacate the vehicle it would increase the possibility of theft of the truck. GM has recalled other makes of their products for the same problems which I understand was also reported to NHTSA and has also suffered litigation in the form of class action suits which was won by consumers in the states of Tennessee and Ohio. After consulting the dealership with the complaint, I was instructed that GM has not issued a recall for these trucks which experience the same problem as those they were required to recall and repair. The costs for such repair by the consumer is unreasonable and unwarranted by reasons that this is a manufacturing AND certainly a SAFETY problem for the consumer. Their disregard for safety and quality control has been demonstrated continually as research in this matter and other complaints of GM problems are and continue to be numerous. This vehicle is IS out of the normal warranty range. However, just as the problem with the brakes that suddenly failed just after the warranty expired on this vehicle which was also a major safety problem, extensive testing of GM safety performance is not a priority but rather they ship it out the door to consumers and just see what happens. Thanks you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINESeptember 18, 2025
Component/System Failure and Availability for Inspection: While driving at 70 miles per hour on the interstate, the vehicle suffered a complete loss of oil pressure. The engine warning light illuminated, and the vehicle simultaneously stopped operating. The vehicle and its components are available for inspection upon request. Safety Risk: This failure posed a severe risk to my safety and the safety of others. The sudden and complete loss of engine function at highway speed could easily have resulted in a serious accident. I was fortunate the incident occurred in an area that was not heavily populated at the time. Under different circumstances, this failure could have led to life-threatening consequences. Reproduction/Confirmation of the Problem: The issue has not yet been reproduced or confirmed by a dealer or independent service center, but the nature of the failure was sudden, significant, and left the vehicle inoperable. Inspection by Others: The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives, but it remains available for review. Warning Lamps/Messages/Symptoms: The only indicator prior to the failure was the immediate illumination of the engine light as the oil pressure dropped. This warning appeared at the same moment the vehicle lost power and stopped operating, leaving no opportunity to respond before the vehicle was disabled. Numerous comments and complaints with the same issue. Cust Satisfaction N212326940, does it take someone getting injured or dying before this administration makes the compnay do the right thing?
UNKNOWN OR OTHERSeptember 18, 2025
Transmission-Has always shuddered and hesitates when shifting. Problem seems to get worse. Dealer had no answer except try flushing transmission. I read this is an inherent problem.
ELECTRICAL SYSTEMSeptember 16, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 55 MPH, the power steering and brakes failed to operate as needed. The contact turned off and restarted the vehicle and continued driving; however, the failure persisted. During the failure, the power steering, brakes, and coolant sensors all failed to operate simultaneously. The contact inspected the vehicle and became aware that the braided ground strap to the sub frame was corroded and needed to be replaced. The contact replaced the ground strap twice. The vehicle was taken to the dealer, who also determined that the ground strap was corroded and needed to be replaced. The dealer replaced the part once, but the failure persisted. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 30,000.
POWER TRAINSeptember 16, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while shifting from reverse(R) to drive(D), the vehicle made an abnormal banging sound, jerked and then sputtered. The contact stated that the failure also occurred while driving at various speeds, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the contact was informed that the transmission fluid needed to be flushed and refilled. The dealer declined to cover the repair under the Extended Warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.
UNKNOWN OR OTHERSeptember 10, 2025
On 6/4/2025 while driving my truck, I noticed smoke coming out of vents of the front passenger side of vehicle. I got out of truck and went to open passenger door to investigate and the engine ignited. A neighbor called 911 and the local fire department responded. I contacted my insurance company. They had the truck towed so their investigators could examine it. The cause was classified as indeterminate and the truck was declared a total loss. The truck had approximately 51,000 miles at the time of the incident and was well maintained, with new tires and no known mechanical issues or warning lights prior to the fire. The fire occurred while driving on a road seven miles from my home.
Fire reported
NHTSA #11686361POWER TRAIN,VEHICLE SPEED CONTROL,ENGINESeptember 10, 2025
Reduced engine power message pops up while driving Check engine light stays on Codes that came up for Cadillac converter And transmission failure
ENGINESeptember 9, 2025
While driving "No Oil pressure" alarm went off on my 2019 Chevrolet Silverado. I had to immediately pull off to the side of the road, upon inspection the Oil cooler line separated at the crimp joint. This is the exact failure mode as described in "N212326940 - Customer Satisfaction Engine Oil Cooler Lines Detaching from Crimp". I have my truck at a GM dealership and they said my VIN is not included on the TSB. I also contacted GM Customer Service and was told the same that my VIN was not effected by this issue. My failure is the same mode as the documented issue, it has to be related to part quality issue as described on N212326940. The GM dealership is charging me $2000 to replace the line.
ELECTRICAL SYSTEMSeptember 9, 2025
Shift to Park light comes on during shut off.
ENGINESeptember 8, 2025
Component or system failed- Lifter in the 4th cylinder - 4 different times. Safety - Driving down the interstate, when the lifter goes out the truck slows down in limp mode and causes safety issues for myself and vehicles around me. Problem has been fixed 4 times, now waiting on a BRAND-NEW MOTOR that is on backorder for the foreseeable future. NO WARNINGS WHATSOEVER.
POWER TRAINSeptember 8, 2025
The transmission will down shift on the freeway losing power causing a safety hazard, engine RPM's start taching out & will not shift leaving you in traffic trying to avoid a collision.
POWER TRAIN,ENGINESeptember 4, 2025
1. engine/transmission 2. while driving and acceleration vehicle stalls/hard shifts. The truck was running just fine one day then the next day upon starting the truck, Vehicle warnings for "service" Parking brake system and ECS started showing up and the truck started running rough, smoking exhaust, smelling, and the air conditioner went out. all at the time/day. 3. An independent service center provided a diagnosis that stated the "motor was shot" oil was getting passed the rings/seals and entering cylinder 6.
STRUCTURESeptember 4, 2025
The main frame of the truck is rusted so badly I can poke my finger through it. Body shop says they don't consider it safe to drive.
SERVICE BRAKES, HYDRAULICAugust 21, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the “Brake System Failure” warning light illuminated. The contact stated that when the vehicle was turned off, the error message did not illuminate; however, the error message appeared after driving the vehicle for a while. In addition, the contact stated that when the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 43 MPH. The contact stated that the failure started after the brake pads were recently replaced. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000. The VIN was unavailable.
ENGINEAugust 20, 2025
The vehicle, 2019 Silverado with 6.2 Liter engine only has 72,000 miles on it and when I was driving it, it slowed and went into a limp type mode. I could not go to speed. I had the vehicle towed to a Chevrolet Dealership, they indicated that the Camshaft is broken, at least one lifter and rod is bad. It is less expensive to replace engine. After research it appears this is a known issue and the manufacturer is not addressing it.
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEMAugust 18, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that the vehicle failed to exceed 45 MPH while driving. The dealer was not contacted. The contact stated that the Service trailer brake system and the “Service ESC” warning light were illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.
SERVICE BRAKES, HYDRAULICAugust 18, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that intermittently, while attempting to slow down, while depressing the brake pedal, there was an abnormal pulsation on the brake pedal. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the rotors and brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.
POWER TRAIN,ENGINEAugust 14, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle jerked. Additionally, the transmission shifted abnormally rough, and the check engine warning light was intermittently illuminated. The contact stated that the failure could have pulled the vehicle off the road. The vehicle was taken to Napoli Kia, which was a third-party dealer assigned by the warranty company to be diagnosed. The vehicle was diagnosed with transmission failure. The contact also stated that metal shavings were found in the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was informed that parts had on back order for over eight months. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 70,000.
UNKNOWN OR OTHER,ENGINEAugust 13, 2025
2019 Chevrolet Silverado 1500, VIN [XXX] . Purchased in 2020 from McLarty Chevrolet Little Rock, AR. Dealer, Russell Chevrolet Sherwood, AR installed remanufactured engine 03/13/2025 at Russell Chevrolet (Service Order [XXX]). Since installation of engine and last time I got it out of the shop on 8/1/25, repeated safety-critical failures: check engine light comes on/loses power/shuts off at intersections, have to push to safe place on the side of interstate or exit, wait 30-45 minutes before start waiting. Most recent 5 Breakdowns while on vacation in Florida: [XXX] Pensacola, FL in the garage, [XXX] Perdido Keys at traffic light, Flowood MS, [XXX] at a major high light, Pine Bluff AR, [XXX], [XXX] , [XXX] at traffic light. Four+ dealer visits, problem persists, unsafe to operate, major business loss. Attached documentation shows repeated failed repairs and out-of-pocket costs paying $963.73 per month to Wells Fargo. Request investigation and enforcement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,SERVICE BRAKESAugust 13, 2025
While Driving without a Trailer attached to the truck or anything plugged into the Trailer plugs on the truck, the "Service Trailer Brake System" continuosly flashes up on the Dash and chimes even after mutiple "Dismiss" attempts it still comes back.
ENGINEAugust 13, 2025
Chevy Silverado 2019 6.2 liter engine malfunction causing reduced power and transmission shifting issues Vehicle speed suddenly reduced while driving 55mph. Took to independent mechanic to investigate, he states failed lifters in valve train causing missfire of cylinders. Have since taken vehicle to St. Clair Chevrolet dealer in St. Clair Mi. awaiting their investigation and solution. Several different service lights and warnings taking place at time of failure while driving and when the vehicle is shut off and restarted.
ENGINE AND ENGINE COOLINGAugust 11, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that during cold starts, there was an abnormal sound like a loud pop, and the "Service Engine" warning light illuminated. The contact was able to drive the vehicle to a local dealer. The contact stated that there was a misfire coming from the engine, but the vehicle had not stalled. The dealer diagnosed the vehicle and determined that a valve had failed and damaged the camshaft. The vehicle was repaired. The contact researched online and related the failure to TSB: 19-NA-291. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 79,000.
STEERING,PARKING BRAKE,ENGINEAugust 11, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving approximately 50-55 MPH, the vehicle lost motive power and started sputtering. The contact stated that the messages “Service ESP” and “Service Parking Brake” were displayed, and the check engine warning light was illuminated. The vehicle was driven to the residence, turned off, and the contact waited for 30 minutes to restart the vehicle. The vehicle was then driven to a certified mechanic, who diagnosed that the lifters had collapsed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000. The VIN was not available.
POWER TRAINAugust 8, 2025
Passenger side lifters have failed, along with camshaft. The induced misfire caused a sudden and potentially unsafe jerking of the vehicle while on the expressway. The vehicle was on cruise control and running at 1,400rpms at the time of the failure. There were zero warning lights or vibrations/noises that could have indicated an imminent failure. Thankfully I was alone on the expressway at the time of the incident as the vehicle started bucking, jerking me out of my lane until I could regain control. Vehicle had 105,500 miles with all engine maintenance up to date prior to incident. Speed limit on this section of US31 is 75mph.
POWER TRAINAugust 8, 2025
The valve body for the transmission failed. While driving the vehicle transmission would shift violently. This would cause the truck to jerk forward a few times before engaging the next gear. At times it caused a slowed performance and could have caused an accident with another motor vehicle especially when traveling uphill. I brought the truck to a chevrolet dealership and they confirmed this issue. I also completed online forum and general searches through google which confirm this is an issue especially with the 4 cylinder and v6 engines. The check engine light came on when the issue first occurred. The issue happened a week after my catalytic converter was replaced under warranty in July 2025.
POWER TRAINAugust 7, 2025
GM says my Vin was not part of the recalls, The Vin wasn't the problem,It was the Transmission!!! letter I sent to GM : Transmission Failure on 2019 Chevrolet Silverado 1500 LT Dear General Motors Customer Assistance, I am writing to formally express my concern regarding the complete failure of the 8L90 transmission in my 2019 Chevrolet Silverado 1500 LT. I have been a loyal Chevrolet customer and have always trusted GM vehicles for their reliability and performance. However, the recent catastrophic failure of my transmission—resulting in both internal and external damage—has left me extremely disappointed and financially burdened. This vehicle, equipped with the 8-speed 8L90 transmission, began exhibiting harsh shifting, delayed acceleration, and shuddering well before the failure. Despite regular maintenance and proper care, the transmission ultimately failed and "blew up" both internally and externally, rendering the vehicle undrivable and in need of complete transmission replacement. Upon further research, I discovered that numerous owners of 2015–2019 GM vehicles with the 8L90 transmission have reported similar issues, and multiple class-action lawsuits have been filed citing systemic defects in this transmission design. Though no recall has been officially issued, the volume of complaints and the existence of internal Technical Service Bulletins (such as TSB 16-NA-019) suggest GM is aware of the ongoing problems associated with this transmission. Given these circumstances, I am requesting that General Motors stand behind its product and assist with the full cost of replacing the failed transmission. I am prepared to provide documentation including service records, a technician’s report on the failure, and photos of the damage if needed. Please let me know how GM intends to proceed with this request. I would appreciate a prompt and fair resolution to this matter. Sincerely, [XXX] VIN # [XXX] Current Mileage: 114850 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN,ENGINEAugust 7, 2025
Transmission is shifting and shaking and vibration funny whines when driving and hard shifts makes clunking noises when shifting or down shifting. Engine ticks very loud and loses power
UNKNOWN OR OTHERAugust 7, 2025
GM refuses to cover catalytic converter recall 20V-005 despite matching VIN/build criteria. Failure occurred at 88k, but dealer refused service at the time. I'm now driving it at 108k. Private garage confirmed it's critically plugged.
POWER TRAIN,ENGINEAugust 4, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle jerked and vibrated while shifting into gear. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an Extended Warranty coverage related to the failure. The failure mileage was 200.
ENGINEAugust 4, 2025
On 7/2/25, I was driving my 2019 Chevy Silverado on the highway and felt like there was a slight loss of power. I then noticed the Service parking brake, service ESC and the check engine light came on. I was going up a hill and had to move over to the far right lane and drive very slowly on the highway because of the engine problem. I was able to get off the highway without incident. I immediately took the truck to the Chevrolet dealer where I purchased it since it was very close. The dealership later inspected the truck and found the lifters had seized and caused damage to the camshaft. They said I would need a new engine at a cost of around $15,000. There were no warning signs or problems to indicate I was going to have an engine failure. The instrument warning lights came on when the engine problem occurred.
ENGINEAugust 4, 2025
The vehicle was being driven to work when the engine lost power and several warning lights started cycling. The vehicle started shaking badly. The truck had 62,735 miles and was regularly serviced. We took it to Christian Brothers Automotive in Lubbock, TX. where they were able to find that that lifters failed causing $7,000.00 in damage. The shop that made the repairs said it is a common and known issue.
ELECTRICAL SYSTEMJuly 31, 2025
Key keeps getting stuck when I put it in park and turn off truck! It’s off and on park but it won’t release the key! This happens every day!
ENGINE AND ENGINE COOLINGJuly 30, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while idling, the vehicle made an abnormal ticking sound, and several unknown warning lights were illuminated. The contact was able to pull to the shoulder of the roadway. The vehicle was towed to an independent mechanic to be diagnosed, but no diagnostic trouble codes were retrieved, and the cause of the failure could not be determined. The mechanic advised the contact to tow the vehicle to a dealer. The vehicle was then towed to a dealer, where the vehicle was diagnosed with defective engine lifters and a defective camshaft. The contact related the failure to NHTSA Action Number: PE25001(Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall, and a case was filed. The manufacturer agreed to partially cover the cost of the repair. The vehicle was repaired. The manufacturer also referred the contact to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 63,000.
UNKNOWN OR OTHER,ENGINEJuly 28, 2025
I have a 2019 Chevrolet Silverado 1500 LT and I am having issues with the transmission bucking, hesitating, slipping. I am also having issues with the variable timing system. The variable timing system started acting up last year and when I took it to the dealer they replaced it and I was charged over $400 for it to be repaired. It happened again the beginning of this year and I took it back to the dealer. They told me the oil was dirty and suggested an oil change to fix the issue. I had the oil change done and now I am having the same problem again and have already had the oil changed. I need help since I am paying for a vehicle that is sitting in my driveway not being able to be used. There are 6 codes that have popped up including the variable timing system, cylinder 4 misfire, brake system, and I'm not exactly sure what the other ones are.
STEERING,SERVICE BRAKES,ENGINEJuly 27, 2025
Driving on highway leaving Virginia going around 70 all of a sudden truck starts making clicking and clacking sound all warning signals came on dash truck slows down to 20-25 miles pulled off highway checked fluid levels returned back to highway could only drive 45-50 an hour to Augusta Ga upon inspection at dealership was told either the lifters and camshaft were bad no prior problems
ENGINEJuly 23, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from the vehicle with several unknown warning lights illuminated. The vehicle was taken to the dealer where the contact was informed that the failure was an internal engine failure; however, the vehicle was not officially diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,500.
ENGINE AND ENGINE COOLINGJuly 22, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. The contact was able to pull over to the side of the road. The contact inspected the vehicle and found an oil leak on the ground. The vehicle was towed to the dealer where it was diagnosed and determined that the engine oil cooler lines had ruptured and failed. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The manufacturer assisted with the cost of the repair. The failure mileage was approximately 95,000.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEJuly 20, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? The ECU/Power train failed/ Yes the vehicle is available for inspection. The vehicle's check engine light & traction light came on & the dash displayed multiple warning messages including reduced engine power & service ECS. How was your safety or the safety of others put at risk? I was traveling on the Interstate at 65 MPH in traffic in the far left passing lane. Engine power was reduced & I had to safely navigate the vehicle through traffic & multiple lanes to safely get the vehicle to the shoulder of the interstate & avoid causing any accidents. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by my local Chevrolet dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It was inspected by my local Chevrolet dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No there was not. The issue was attributed to a known manufacturing flaw on my vehicle. The wiring harness to the ECU was chaffed caused by rubbing on the frame, ECU bracket and/or A arm which in turn caused the issue. GM published a repair bulletin on this issue as well as the NHTSA.
POWER TRAINJuly 17, 2025
See attached document for complaint.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINEJuly 17, 2025
Truck goes into limp mode several times… fuses pop when it does..it does it when I drive or hit any slight bump
ENGINEJuly 14, 2025
The contact owned a 2019 Chevrolet Silverado 1500. The contact stated while driving at approximately 55 MPH, there was an abnormal rattling sound coming from the engine compartment. The contact stated that the vehicle was losing motive power. The contact stated no warning light was illuminated. The contact pulled over and turned off the vehicle; however, when the vehicle was restarted, the vehicle failed to exceed 10 MPH while driving to an independent mechanic. The mechanic diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
POWER TRAIN,SERVICE BRAKESJuly 13, 2025
abrupt shifts when approaching a red light or stop and sometimes rough shifting.
POWER TRAINJuly 11, 2025
I am experiencing the exact details of N192272400 Rear Wheels Lock At Low Speed but for some reason my VIN isn’t associated with the recall! This is highly dangerous. It could cause a serious accident seen that I live on a main road. I don’t know where the vehicle locks up the rear brakes if I go over 5 miles an hour at random times. I believe 100% that it is exactly what is described in that recall which is a defective TCM that has a short circuit. Another issue that I have with his truck out of nowhere is a short circuit in my rear defroster that was sparking and smoking when I used it.
POWER TRAIN,SERVICE BRAKES,ENGINEJuly 11, 2025
Started truck Lights came on and warnings popped up on 5/13/2025 Service ESC Service Trailer Brake System Engine Power Reduced ABS Light Started truck lights came on and warnings popped up on 7/10/2025 Service ESC Service Trailer Brake System Engine Power Reduced ABS light
ENGINE,FUEL/PROPULSION SYSTEMJuly 10, 2025
TSB PIP5776. 87000 miles failed. dealer quote ($9,000) to repair lifter and bent camshaft. Gm said they aren't helping and my next step is get a attorney. Mention 10% “goodwill” offer and lifter collapse + bent cam
UNKNOWN OR OTHERJuly 8, 2025
The transmission does not shift smoothly. It actually will lurch forward after a stop at a sign or traffic light. It hesitates upon acceleration. I find it unerving and possibly dangerous. It was fixed by the dealer on October 22, 2024 and was good for 6 months but has started to do the same thing again.
ENGINEJuly 8, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated there was an abnormal ticking sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that the engine had failed due to defective camshaft phasers. The contact was informed that the engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 108,000.
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMJuly 6, 2025
I went to drive my truck and it would start but I got a “ service power steering no assist “, service rear vision camera, service trailer brake system. Then it wouldn’t start and got the “ lost communication with fuel pump control module, back up camera was flashing in and out and license plate lights would flash with turn signal on.
POWER TRAIN,AIR BAGS,ENGINEJuly 3, 2025
During acceleration my vehicle had a whinning noise coming from near the transmission. It will buck and then when slowing down to a stop it bucks like being hit in the rear by another vehicle. It also shudders and makes the reduce engine power light come on.
POWER TRAIN,ENGINEJuly 2, 2025
Bought my truck with 29,000 miles on it. Was making a noise in rear tire. Took it in and it was the break calilper. Dealership wanted $1500 to replace it a week after I bought it. Stated that it was not covered. After a week of arguing, they did not charge me for it. Around 40,000 miles, every once in a while, it would feel like I was being rear ended when I came to a stop. It was not often, but around 55,000 miles, was more frequent. I took it to the dealershp at 62,000 miles and they said that it was a torque converter and would not be covered. Fixed it at a shop $2700. Lifter and Cam in the UP of michigan $5000. Oil lines at 110,000 $700. Torque converter again at 130000, and now lifter and camshaft again at 145,000 miles. I feel that GM should back their product. I had a 95 Chevy Silverado that I sold with 360,000 miles and never had any issues except fot transmission at 250,000 which is expected. I have all receipts showing proof
ENGINEJuly 1, 2025
Driving on interstate when "Service ESC" and "Service ABS" warning came on in cluster, with flashing CEL light. Near total loss of power and loud noise from under hood. Exited the interstate immediately and turned off engine. Had towed to dealer for diagnosis. Dealer states failed lifter in right bank and possible camshaft replacement needed as well, to the tune of $4600-$10100 pre tax repair cost. 2019 Silverado RST with 84,000 miles purchased Certified Pre-Owned and CPO warranty expired April 2025.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINEJune 30, 2025
I have a 2019 Chevrolet Silverado 1500 LTZ. 5.3 Ecotrac 8 transmission with 89,000 miles. I bought it used and have had it 12 months, but only drove it 9 before it malfunctioned causing severe electrical & mechanical problems. I was driving the truck when the EPB, service engine, stabilitrac, ECBM warning lights came on, also driving over 43 miles an hour could cause a crash due brake failure This caused the emissions. transmission, & throttle to shut down Truck would not shift out of low gear. It would shift to park but did not recognize it was in park which kept the accessory on running down the battery, the tail gate would not open, and the information system shut down. I got sick and was in the hospital for 5 weeks, the truck was vandalized. The body repair shop took it to the chevrolet dealership in long beach to have it inspected. I did not tell them the vehicle had malfunctioned, throwing code U0101 and another code. I wanted the dealer to find the problem, the truck had not been driven since it was parked from the malfunction. All they came back with was I had a burnt cylinder and would be 9000 to fix due to maintenance, we maintained this truck changing the oil every 3000 miles with Castoroil synthetic oil, regularly checking and maintaining transmission, brake , all-fluids. Supposedly they ran a diagnostic, if they did they would have found these warnings and that main code U0101 would have showed up. When it happened Onstar ran the diagnostic and told me to take it immediately to a dealership. That dash should have lit up like a christmas tree that’s how many light were going off. The dealership never said a thing about these lights. Now i’ve read where Chevy had a problem with the EPB and only put them on this model from 2019 to 2022 because of this. I found on other sites recalls that included what happened to my truck, but not in your web sight. There was major design and manufacturing flaw with this model and year. I’ve read complaints on this.
ENGINEJune 21, 2025
On [XXX] I was driving in Beloit WI. Luckily I was in town and only doing 30-35mph and not another mile because I was headed for the interstate and we all would have died, because all of the sudden my parking brake locked on, my check engine light, ABS light, traction control light all came on and gray smoke just started pouring out my exhaust. Had it towed to my usual mechanic, it had 38 different codes on it, he worked on it for 8 hours and said it needed to go to a dealership. Towed it to a dealership, lifter on cylinder 5 went out and I was told "Yes camshaft is destroyed on that cylinder.. just need one. But tech would pull engine out and pull apart… or replace engine as does not include the fact that oil pump the timing chain the timing chain tensioner, the rod bearing the main bearings, and most importantly the camshaft bearings are still gonna be old and original to your engine. If you replaced just a camshaft. So later on down the road, something there could fail and more than likely the oil pump but again it’s just more money and more what else but if you are going to commit to that then you probably should commit to timing, chain, and oil pump, and everything else in which case now you start adding all the prices of that components in with labor on top of it, and an engine in my opinion would probably be better" and the engine comes with 100k mile warranty. So there's that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
BACK OVER PREVENTIONJune 16, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while reversing, the rearview camera displayed a blue image with the message "Service Rear Vision System". The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
ENGINE AND ENGINE COOLINGJune 16, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 30-35 MPH from a complete stop, the vehicle made an abnormal thumping sound and unintendedly turned sideways to the left onto the turn lane. The contact was able to pull over to the side of the road. The message "Oil Pressure Low - Turn Off Engine" was displayed. The contact then noticed an oil leak onto the rear driver's side bumper, wheel well, and on the running board. The vehicle was towed to the residence. The contact related the failure to GM Campaign Number: N212326940. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that there was no guarantee that assistance would be provided in covering the repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 54,523.
FUEL/PROPULSION SYSTEMJune 15, 2025
While exiting the highway from 70MPH my truck quit running on the exit ramp as I approached the end of the ramp. The truck would not restart and blocked traffic until I was able to get a tow truck. After the truck was towed back to my home I was able to scan the truck and found P129F code reporting (Fuel Pump Driver Control Module Fuel Pump Speed Signal Incorrect) (see attached report). Only after purchasing a Fuel Pump Driver Control Module from the dealer (P/N) 13565641 (replacement for the original 13531875 P/N) and installing it would the truck start. This was a real safety concern as other driver were also exiting the highway at speed while my truck was blocking a lane. The fuel pump control modules should be designed in "fail safe" way to allow the fuel pump to continue even if it isn't running at the most optimal level.
ELECTRICAL SYSTEM,ENGINEJune 13, 2025
The vehicle began knocking on the freeway and experienced a loss of power. It caused warning lights for the Electronic Traction Control and parking break system to light up.
ENGINEJune 13, 2025
Engine oil cooler lines leaking. Known issue with 2019 Silverados. Needing replacement before engine failure occurs.
POWER TRAINJune 12, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? The 8-speed automatic transmission is experiencing a persistent shudder during normal driving conditions. The problem appears to stem from a failing torque converter and possibly the valve body, as diagnosed by a GM dealership. The dealership also found metal debris in the transmission fluid, indicating internal damage. The vehicle is currently available for inspection upon request. How was your safety or the safety of others put at risk? The transmission shudder causes the vehicle to hesitate and lurch unexpectedly, especially during acceleration or gear shifts at highway speeds. This creates unpredictable vehicle behavior that could result in a loss of control, especially when merging, changing lanes, or driving in heavy traffic. It presents a significant safety concern for both the driver and others on the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem has been confirmed by a GM dealership. They recommended replacing the torque converter and valve body due to internal damage and fluid contamination. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the vehicle has been inspected and diagnosed by a GM-authorized dealership. It has not been inspected by police or insurance representatives. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or dashboard messages appeared. The issue began with a noticeable shuddering and harsh shifting during normal driving, which gradually worsened. Symptoms include rough gear changes, hesitation, and vibration, most noticeable between 25–55 mph under light acceleration. These symptoms began approximately 2 months ago and have become more frequent.
ENGINEJune 5, 2025
When I was driving home the message center said low oil pressure shut engine off and I did then noticed that the oil cooler line blew apart from the crimp piece and sprayed oil all over the road and on my passenger side front tire and rotor and luckily it was raining because I feel it could have caught on fire from the oil hitting the hot rotor
UNKNOWN OR OTHER,VISIBILITY/WIPERJune 4, 2025
Sliding rear window leaks in 3 spots. Leak poses the safety risk of mold growth inside the vehicle along with the potential of water getting inside of electrical components and air bag device compartments. The problem was reproduced and confirmed at the dealership, to which the plastic seal at the top of the rear window was confirmed to have failed in 3 locations. Dealership recommended replacing the entire back window and assembly with what they believe to be the same window assembly that failed. The only inspection completed on the vehicle to date has been the dealership GM certified technicians. Musty smell after rain and observed staining on the headliner is when the issue was first identified.
ENGINEJune 3, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that occasionally while driving and attempting to accelerate, the vehicle was shuddering while depressing the accelerator pedal. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer three separate occasions, where unknown repairs were performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.
ENGINEJune 3, 2025
I was driving with my [XXX] son when engine seized in the middle of a 4 way intersection at [XXX]. I had to get him out of car seat and exits the intersection on foot with no one willing to help slow traffic we waiting on road side for an hour till wrecker arrived. The engine was ruined something GM I now know was aware of. GM will not honor the recall on my truck because it was a 2019. All other years are being recalled. I have spent $12,000 on the engine replacement. I’d like help recouping the cost from GM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMJune 1, 2025
Shut down
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHERMay 31, 2025
Getting a Shift to park message on dash screen also getting radio to be unresponsive (like the screen is frozen) also puts a message of no information detected
POWER TRAINMay 31, 2025
Since I have owned this vehicle I have experienced erratic shifting, primarily when driving in traffic, and when the vehicle is downshifting to 1st or 2nd gear. It has occasionally occurred when traveling on the highway during an upshift, but this is rare. I have also experienced lurching when stopped, or creeping forward in anticipation of a turn. I can occur at any time, and under any type of conditions, hot or cold. It also has a tendency to shift harshly when shifting from park to reverse or from reverse to drive. I have expressed my concerns with my dealer, and it appears they are aware of the problem, and have told me that GM is also aware of the issue, but they dismiss it by way of saying it is normal. I have had the transmission fluid changed at the regular interval, but this has not cured the problem. Finally, GM is well aware of this issue, and is subject to class action lawsuit regarding these transmissions, and other owners have stated that they too have experienced this shifting issue. My concern is that this will eventually lead to a failure of the transmission and the drive components i.e., drive shaft, pinon gear, differential housing, anything connected to the transmission. If this failure occurs at highway speeds, a possible loss of control and crash could occur.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERMay 31, 2025
It’s been draining the battery every couple of days,sometimes the screen won’t turn off it just stays on but black it won’t even play the radio the tailgate won’t open most of the time the dashboard is been over heating it gets extremely hot I tough it was just Texas weather but on winter days was hotter than normal when I put it in park it won’t it keeps beeping and showing a message to put packing on sometimes you can hear a very thin noise coming from the dashboard ..transmission vibrates over 50-60 mph
ENGINE AND ENGINE COOLINGMay 28, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 55 MPH and exiting the freeway, the message "Catastrophic Failure" was displayed. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the engine oil cooler lines had detached from the crimp. The dealer replaced the oil cooler lines, the oil filter, and the oil. Additionally, the dealer performed a computer reset. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered because the VIN was not included in GM Campaign Number: N212326940. The failure mileage was approximately 21,000.
POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCEMay 28, 2025
It shakes violently and shifts violently
STEERINGMay 28, 2025
There’s a plastic clip inside the control lever control that is cheaply made, multiple trucks affected. Have pictures to share
POWER TRAINMay 27, 2025
Truck has been making a clunking sound for over a year and has gotten worse. Recently took to Jim’s Transmission to have transmission evaluated. Have been told that transmission needs to have a rebuild or new transmission $4500-6000. The truck has just over 67000 miles on it. Understand that there are class action suits regarding Gm being aware of the flaw in the transmissions. I have contacted both Chevy dealer and GM via certified letter and GM via email, and received no response regarding a goodwill repair.
ENGINEMay 27, 2025
Driving at 65 MPH engine began so shudder and immediately shut down.
PARKING BRAKE,ENGINE AND ENGINE COOLINGMay 20, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the engine was sputtering with the parking brake warning light illuminated on the instrument panel. The vehicle was taken to a dealer and there was white smoke coming from the vehicle. There was no warning light illuminated. The contact paid for a diagnostic test and was informed that the engine had failed and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); for the contact had linked to the failure. The vehicle was repaired by the dealer. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 63,000.
SERVICE BRAKESMay 20, 2025
This is the second time I have had these error messages come up. The dealer originally finally fixed the issue after replacing the power cord running to the trailer wiring harness and replacing the trailer wiring harness. The same issue has come back two years later.
ENGINEMay 18, 2025
Experienced immediate engine lag then immediate engine shut down. Towed to dealership and engine bearing failure requiring complete engine replacement
UNKNOWN OR OTHERMay 16, 2025
I was driving down the road and my oil lines from my engine to my oil cooler exploded and oil went everywhere. I turned off the truck immediately. I started looking around and there is a Bulletin (N192220080) addressing this issue with my make model and year vehicle but my VIN was not included. I called GM and they said since this was issued by NHTSA they have to be the ones to update the bulletin or issue a new one if this is happening on more vehicles.
ENGINEMay 14, 2025
I was driving down the road and I got a warning to "Turn off vehicle immediately no oil pressure". There is a GM customer satisfaction program number N212326940 that addresses the same issue I had for the same year (2019 Chevy Silverado) but when the dealership pulled up the VIN it did not show up. I then called the ( GM) number on the bottom of that bulletin and they said the same thing the dealership said. They then told me to contact NHTSA because you are the ones that issues that, and see how to get my vehicle added.
ENGINE AND ENGINE COOLING,ENGINEMay 13, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 55-60 MPH, the vehicle made an abnormally loud grinding sound, jerked, and then stalled. The contact's husband was able to pull over to the side of the road. The ESC warning light was illuminated. The vehicle towed to the dealer, where it was diagnosed with a misfire in cylinder #1. The dealer determined that the driver's side engine lifters and the camshaft needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed to the dealer, where it was diagnosed with a misfire in cylinder #7. The dealer determined that the passenger's side engine lifters and camshaft needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 63,000.
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINEMay 13, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated while responding. The messages "Transmission Hot - Idle Engine" and "Service ESC" were displayed, and the Parking Brake system warning light was illuminated. The contact stated that the failure had progressively worsened. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic test and the repair. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
SUSPENSIONMay 12, 2025
The Wheel Bearing Bolts came loose and began to fall out. One rubbed against the clamp for the axle boot. The driver was alerted to an issue due to a whining noise from the wheel. Unclear if this noise came from the wheel bearing failing due to misalignment caused by added stress on the single remaining bolt or the rubbing of one of the bolts against the axle. Visual inspection showed one of the bolts had almost completely fallen out. Car was towed to a repair shop and wheel bearings and bolts were replaced.
POWER TRAIN,ENGINEMay 9, 2025
I was driving on the highway at a speed of around 65 miles an hour and I heard a loud noise and the truck did a hard jerk and slowed down abruptly I then had to struggle to get over to the shoulder as cars around me were moving at high speeds then I found out that it was the lifters that failed and I started doing research on this problem and it seems to be a problem that a lot of people are having with these trucks as well as transmission issues which I was having before this happened
ENGINEMay 8, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle shuddered and stalled with black smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was towed to a local independent dealer, where it was diagnosed and determined that the engine needed to be replaced. The local dealer was contacted; however, the vehicle was not diagnosed because to the VIN was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000.
POWER TRAINMay 8, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that on several occasions while shifting into drive, the transmission violently jerked into gear, and the check engine warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was advised that the transmission was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that weeks later, the tailgate failed to lower while depressing the button, and the rear-view camera image remained displayed on the screen while the vehicle was in drive(D) and being driven. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.
ENGINEMay 8, 2025
I was driving on I85 North north of Atlanta merging off of I285 East in the second to the left hand lane when a light came on the dash saying "low oil pressure". I looked at the oil pressure gauge and it was at zero and there was black smoke from the back of the vehicle from oil hitting the exhaust. There was absolutely no indication of any issue at any time. I was able to coast into the emergency lane and get it shut off. Had I not been able to get pulled off the side of the road, it could have been disastrous as the vehicle had no power and I could have easily lost control and caused a multi vehicle accident. I had the vehicle towed to the closest Chevy dealership and have been informed that the oil cooler line completely separated and will cost $1,400.00 to repair. After receiving the diagnosis, I did a quick Google search and found that this is a fairly common issue, specifically with 2019 5.3L Chevy Silverados and should be, in my opinion, a safety recall.
SUSPENSION,ELECTRICAL SYSTEM,ENGINEMay 8, 2025
I bought a this car and the car started giving me issues, Engine wasn’t working properly, brakes were not working well, they gave me problem even I thought maybe the need to be changed, the suspension was off in a way that I feel uncomfortable driving the car and besides that, has electrical problems sometimes the radio and the panel went off out of nowhere and the car just have 40,000 miles.
POWER TRAIN,ENGINEMay 7, 2025
vehicle's cam shaft failed resulting in major engine damage and costly repairs, vehicle less than 100k miles, same issue as recent GM recall, but this was not included in recall
ENGINEMay 7, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving on the highway at 45 MPH, the vehicle experienced a complete loss of automotive power, and no warning lights were illuminated. The contact immediately proceeded to pull over, and the vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,000.
ENGINE AND ENGINE COOLINGMay 7, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the camshaft and cylinder #7 connecting rod, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100,000. The VIN was not available.
POWER TRAIN,ENGINEMay 7, 2025
Oil coolant line detached from the crimp. GM customer satisfaction program N212326940 is exactly what has happened and GM states it is not associated to my VIN so they can't (won't) do anything about it, even though the bulletin clearly indicates 2019 Silverado 1500 (new model). This occured as I was on the interstate. I pulled over as soon as the warning came up telling me to turn the vehicle off. I had to wait on the side of the interstate for several hours for a tow to a local mechanic shop. The mechanic diagnosed the issue and took photos and described the issue in writing. Prior to the incident there was no vehicle warning light that there was an issue, nor did I receive a letter warning of the issue. This catastrophic failure of the coolant line ejected oil, coating the undercarriage and passenger running board. The program bulletin states: Condition: Certain 2019 model year Chevrolet Silverado 1500 (New Model) and GMC Sierra 1500 (New Model) vehicles, may have a condition in which the engine oil cooler (EOC) lines may leak and detach from the crimp joints. Exposure to cold temperature may also aggravate this condition. If the EOC lines leak, there may be an oil leak on the ground and if the EOC lines detach while operating the vehicle, there will be an immediate decrease in oil pressure. This will coincide with a warning on the driver information center display (“Oil Pressure Low Turn Vehicle Off”), along with warning chimes. If the customer continues to operate the vehicle, a loss of propulsion is possible. Correction: Dealers are to replace the engine oil cooler lines, oil, oil filter and refill the coolant.
ENGINEMay 6, 2025
Our company work truck was traveling on a major highway going around 60-70 mph and high revved, then shut off. Our driver was able to coast to the shoulder of the road. When he got out, he saw that the truck had dumped a large amount of liquid. Come to find out this was oil from the oil cooling lines, and our engine has now locked up. We took it to the local Chevy/GMC dealer, where they quoted up 17K to fix the truck.
ENGINE AND ENGINE COOLINGMay 6, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact discovered that oil was leaking underneath the vehicle, and the vehicle was taken to the local mechanic who determined that the engine oil cooler lines were faulty and needed to be replaced. The engine oil cooler lines were replaced, but shortly after retrieving the vehicle, while driving approximately 60 MPH, the vehicle suddenly stalled. The vehicle was towed back to the local mechanic who diagnosed that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 140,000.
ENGINEMay 5, 2025
THE BEARINGS ON THE CRANK SHAFT WITCH CAUSED A LIFTER TO FAIL AND BENT A ROD WITCH CAUSED IT TO BECOME JAMED IN CRANK SHAFT. ENGINE FAILD AT SPEED OF 55-65 INDEPENDENT SERVICE CENTER CONFIRMED THE PROBLEM NO OTHER WARRING LIGHTS CAME ON UNTILL ENGINE FAILED
ENGINE AND ENGINE COOLINGMay 5, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while parked and unoccupied, while servicing the vehicle, the contact became aware that coolant was leaking from a coolant hose. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the coolant line needed to be replaced. The manufacturer was notified of the failure and opened a case. The vehicle was not repaired. The contact related to the failure of Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the VIN was not included in the program. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 97,000.
ENGINEMay 5, 2025
engine make noise on bottom camshaft and lifters making noise and engine lights are on and loss power
ENGINEMay 3, 2025
I am writing to express my concern regarding a serious issue with my 2019 Chevy Silverado. Recently, while driving on the highway, I experienced a sudden loss of power. After diagnosing the issue, I was informed that my engine now requires a full replacement. This comes shortly after I had the camshaft replaced. My truck has only 80,000+ miles on it, which I believe is well below what should be expected for such a major failure. I have maintained the vehicle according to recommended service schedules and was surprised by this issue. Chevy has quoted me approximately $15,000 for the engine replacement, which is an extraordinary expense given the mileage and service history of the vehicle. I am seeking assistance in resolving this matter, as I believe this type of failure should not occur under normal conditions with such low mileage. Please let me know what steps can be taken or if there is any warranty or goodwill support available. Thank you for your time and attention to this matter.
ENGINEMay 2, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle failed to restart as intended. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. In addition, the contact stated that the Carfax report indicated that the engine was replaced two times by the previous owner. The contact stated that the engine replacements were performed prior to the contact purchasing the vehicle; however, the new engine failed at 20,000 miles. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 79,561.
POWER TRAIN,UNKNOWN OR OTHER,ENGINEMay 2, 2025
Truck rev high without much acceleration Clunking noise when accelerating Hard shifting Shuttering
ENGINEMay 2, 2025
Lifter roller seized causing damage to the camshaft lobe. Problem has occurred in many other vehicles with the 5.3L L84 engine No warnings before issue occurred.
ENGINEMay 1, 2025
I had a problem with the truck start to make noises and shaking complete then i put on a flat bed and take to the dealership to make a diagnosis and the dealership told me that is complete failure of the engine and that i have to replace so they order a new engine and they installed so they charge me around 11000 dollars
ENGINEMay 1, 2025
Unexpected loss of power. Issues with bearings caused cam to get damaged leading to required engine replacement.
POWER TRAIN,ENGINEMay 1, 2025
I was passing a line of vehicles when a semi started over into my lane. I hit the gas, to avoid being hit by the truck. When I did warning light on my vehicle appeared on the display. I lost speed and immediately heard a loud knocking from the engine. I was on an open 4 lane highway and knew there was a dealer close by. I drove to the dealership, I left the vehicle running so they could hear it. The service tech told me they had seen "several" vehicles in with the same problem with the 5.3L . I left the vehicle there and was given a loaner. They told me the lifter had gone bad when I sped up quickly, and the camshaft was damaged. Further research by me has discovered a lot of vehicles have this same issue due to the active fuel management system. I chose not to pay Chevrolet $7000 to fix the engine, and currently have it in a private shop being repaired. A less experienced driver may have slammed on the brakes or swerved and caused a major accident. My vehicle did slow down on its own, but I was able to keep control and safely maneuver to the right lane.
ENGINEMay 1, 2025
Engine lost power while driving. Was able to make it to the dealer. They stated that the lifters were shredded and the camshaft was damaged so the engine had to be replaced along with the radiator due metal shavings found everywhere. Vehicle was maintain at the dealership and only had 95000 miles. Dealer did not offer any assistance and GM only offered 10% off. Purchased engine on my own and had installed.
ENGINEApril 30, 2025
The contact owns a 2019 Chevrolet Silverado 1500. While the contact's husband was driving at an undisclosed speed, there was an abnormal ticking sound coming from the vehicle. There were several unknown warning lights illuminated. The contact drove the vehicle to the shoulder of the road and the vehicle lost motive power. The contact stated that the vehicle failed to start as intended. The vehicle was towed to the contact's father's residence. The vehicle was then towed to the dealer where it was diagnosed with a fractured lifter and crank shaft failure. The contact was informed that the engine and the ECM needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 110,000.
ENGINEApril 30, 2025
My 2019 Chevy Silverado started having a tapping/bang and loss of performance check engine light, out of the blue at 127,000 miles. Very similar to the issues of the just released recall on 2021-2024 Mechanic suspects it’s either cam/lifters and/or bearing rod issue Vehicle has NOT been repaired as of today 04/30/2025
SUSPENSION,POWER TRAIN,ENGINEApril 30, 2025
Engine misfires, cam and lifters failed suddenly. While driving
ENGINEApril 30, 2025
My engine misfired and is now no good. Only 90,000 miles and well maintained.
ENGINEApril 30, 2025
GM 5.3 Liter V8 engines are known to have lifters lock up and bend push rods or destroy the camshaft resulting in engine replacement or rebuild. GM's fix is to replace the badly designed lifters with the exact same ones hoping that they will last past the warranty period thereby putting the entire cost of replacement on the owners. GM is well aware of the lifter issue but denies any responsibility. A simple google of 5.3 lifter failure will show thousands of complaints and experiences from various auto boards/pages. My Lifters went out while doing 75mph on the highways resulting in immediate slowdown with cars having to swerve to avoid hitting me while i pulled over to the side.
ENGINE AND ENGINE COOLINGApril 30, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at approximately 60 MPH, while depressing the accelerator pedal, there was an abnormal clicking sound coming from the from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact drove the vehicle to a local dealer. The dealer diagnosed the vehicle and determined that a lifter had failed and had damaged the cam shaft. The dealer informed the contact that the engine was damaged and needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 116,124.
POWER TRAIN,WHEELS,ENGINEApril 30, 2025
engine replacement at 60k miles due to metal pieces broken down and shredded in engine, happened while driving. dealer replaced engine because i had extended warranty. Few months later the transmission failed and they replace with a brand new transmission because i had extended warranty. Now 15k miles later my wheels randomly lock up when turning corners. very dangerous. I can dig for every fine detail and time stamps and paper tail but i saw article on gm issues with engine and wanted to share. they didn’t want me to come forward when all of this happened.
ENGINEApril 30, 2025
Vehicle has been maintained perfectly with full records. 99, 300 miles. Vehicle suddenly lost power at 55 mph, loud noise from the engine compartment. Immediately stopped and had the vehicle towed to the Chevrolet dealership. Diagnosed with DOD failure, required complete engine replacement. Explicitly told by this dealership and four others that I called for comparison price, stated that this is a known weakness, a known “defect” for years. It does seem very criminal to me that neither you nor GM/Chevrolet has not taken action on this known and very public issue. My cost was just over $13,000 +2 weeks rental $900, plus $300 towing.
ENGINEApril 30, 2025
When taking off the car is shuddering and isn't excellerating as it should. Like it won't get into gear.
POWER TRAINApril 29, 2025
While driving at highway speeds truck started to shake. Transmission fell out of overdrive almost causing a collision. I only have 80k mileage
ENGINE AND ENGINE COOLING,ENGINEApril 28, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the message "Pull Over Turn Off Vehicle Immediately" was displayed, and the vehicle lost motive power. The vehicle failed to restart and was towed to the dealer, who determined that the engine had seized. The dealer replaced the engine. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling) and NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 108,000.
ENGINEApril 28, 2025
Lifter failure at 125,000 miles. Lifters replaced and #8 failed again after 7 miles. The truck went into a state of significant reduced power at the time this firat manifest. I was on the interstate and it could have easily resulted in an accident. GMC dealer quoted $10,700 for a new engine.
ENGINEApril 27, 2025
In 2022 we experienced harsh shifting between gears and had dealership assess and they flushed the transmission. We were told other than that there is no remedy. The problem still persisted occasionally. Recently while driving the EPC light and check engine appeared as well as engine shacking and jerking. We’re broke down on side of busy highway. Getting it back into dealership preliminary testing is that there is engine misfire and transmission. Frustration that GM is in class action lawsuit for transmission issues and that we had it inspected before with being told nothing more can be done. Vehicle is currently in shop being diagnosed for repairs.
ENGINEApril 24, 2025
I had a lifter failure on 8/12/2024 with only 66,994 miles on the truck. Not only did I have lifter failure it also damaged the camshaft. It is documentation of this issue. I was at a stop light when the truck started what felt like bouncing and when I accelerated it hesitated then all my lights on the dashboard came on. Then I could hear a ticking sound and when I would come to a stop the engine felt like it went from forth gear to first gear and would slam into a stop. Then the SES light and Service traction light came on Yes, the problem was confirmed by a Chevrolet dealership and stated they have been having issues with this happening in 2020-2022 Silverado's and have seen it in the 2019 models as well. There was another Silverado same year also at the dealership for the exact same problem. Yes, the component was inspected at the service department at the dealership. No there was no warning of any kind
ENGINEApril 23, 2025
Driving on a farm to market road, I passed a slow dump truck, when I let off the gas, every light on my dash came on, I lost all power and my engine started knocking. I Had 60662 miles on it. I bought it with 442 miles on it. The rod bearing went out and threw the rod thru the block. Complete engine replacement. The issue is not only on the 6.2 motors, I know many 5.3 ecotec owners that have had this issue as well as me. gm file # 9-13551227044.
ENGINE AND ENGINE COOLINGApril 23, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was a burning oil odor detected. Additionally, the contact noticed that engine oil was leaking onto the ground. The vehicle was taken to an independent mechanic, who determined that the engine oil cooler lines were leaking. The mechanic replaced the engine oil cooler lines. The contact related the failure to Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 50,000.
POWER TRAINApril 23, 2025
Vehicle wouldn’t accelerate on the freeway and then shuttered and would not shift in the transmission. Was told by a repair man that the transfer clutch failed and the transmission is failed.
ENGINE AND ENGINE COOLINGApril 22, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked and turned off, the contact noticed that the engine oil cooler line was leaking fluid on the ground. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related to the failure of the Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the vehicle was not included. The manufacturer was made aware of the failure, but informed the contact that the VIN was not included in the Customer Satisfaction Program. The failure mileage was approximately 100,000.
FUEL SYSTEM, GASOLINE,ENGINEApril 21, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving 65 MPH, the traction control and another unknown warning light illuminated on the instrument panel. Despite the failure, the contact was able to drive the vehicle to the residence. The vehicle was then taken to a dealer where a diagnostic test was performed. The dealer replaced the fuel injectors, lifters, and the catalytic converter. The manufacturer was notified of the failure and extended the warranty on the vehicle and offered the contact reward points. The vehicle was repaired. The failure mileage was 110,000.
SERVICE BRAKESApril 21, 2025
Last year the right parking brake was sticking and our service parking brake light kept coming on. We found out that it ate our back right brake so both needed to be replaced. That lasted less than a year. I brought it back to our local mechanic twice and they couldn't figure it out so they referred us to a dealership to run a diagnostic test (which I had to pay $108.00 out of pocket for) I brought it in to the dealership on Friday (4-18-25) to find out that the Brake Control Module needs to be replaced. I noticed that their is a recall for my exact vehicle but my VIN # is not included in the recall. I would like to be included in this recall. This is a very serious issue that deals with everyone's safety. I don't want to have to keep fixing this. I just want my vehicle fixed. Please help
SEAT BELTSApril 19, 2025
The rear driver side seatbelt will not pull out, when I went to the garage to have it looked at to see what the problem was they told me it was the seatbelt retractor. I have not fixed this yet because it is expensive to fix.
ENGINEApril 17, 2025
I own a 2023 Chevrolet Silverado 1500 with a 6.2 liter L87 engine that is currently part of class action lawsuits. While driving down the highway with a car full of passengers at around 75-80mph, the vehicle shut down and would not accelerate. Frantically from the left lane, I crossed traffic almost causing an accident multiple times, to the shoulder of the highway. I then called for a tow truck to tow the vehicle as it would not start. The vehicle was towed three hours later, to the dealer (Quirk Chevrolet) and I walked off of the highway with the group of people. We then ubered home. The dealer diagnosed some mechanical issues that they said were the issue and “repaired” the vehicle. I picked the vehicle up three days later. Three weeks after that I was driving down the highway at about the same speed, 75-80mph, and my vehicle shut off again and was unresponsive. I had to then cut across three lanes of traffic frantically again and I coasted off of the highway due to an off ramp being right there and me acting quickly. The vehicle was unable to start for about 20 minutes and when I finally got it started it was making a loud audible knocking noise. I shut it down and called for a tow truck to the same dealer I had it serviced at a few week prior. I got a call the following day stating my vehicle needed an engine replacement and that I was most likely going to have to wait four months or more for it. They stated that they did not have any loaner vehicles available for me due to four other 6.2L engines needing replacement and if they had any available in the coming months, they would all be midsize SUVs. They stated that there was nothing they could due to get me a truck and only a midsize was offered which would not be any time soon anyways. I called three other Chevy dealers in the area and they stated that they all had between 3-5 seized 6.2L engines in the shop. There were no warning signs prior to this happening minus the repairs stated above and maybe a tic
POWER TRAINApril 17, 2025
This has happened twice now, this vehicle has gone through 2 transmissions and still puzzles me. Hard shifts, sudden jerking and stopping. I’m just throwing money away for something that is unreliable. Both done by certified GM Dealer.
POWER TRAIN,ENGINEApril 16, 2025
I was getting on the freeway and all of a sudden a lost power and heard a loud clunking noise. I drove as fast as I could to get in a safe area. Afterwards I had my vehicle towed to my mechanic. They said engine failure and possibly transmission failure. They found metal shavings in the oil. I had changed it myself a few weeks prior. I then took it to a gm dealer. I was just outside my powertrain warranty at about 70k miles. They said the same thing. 24k to repair. I had to junk the vehicle.
ENGINEApril 16, 2025
While driving down the interstate on cruise control with my son, my truck dash board lit up with no warning, service esc, service parking brake, check engine light flashing. The cruise control was disengaged and did not function. The truck began to run very rough.small amounts of White smoke where visible from the tail pipe. Acceleration was very hesitant. The codes were scanned and showed misfire on cylinder 1 and a rough idle code. The repair shop confirmed I had two failed lifters that destroyed my camshaft and send metal throughout my engine. The repair was to replace the entire engine.
ENGINEApril 15, 2025
The engine failed on me when i was driving was able to get off of road did not cause accident but left me stranded while i was out of town while working i had to replace engine cost me 14,371.00 i think this needs to be looked into my understanding this has happened to this motor alot and no sense in people paying this kind of money when you have only driven it 3000 since i have owned it
ENGINEApril 14, 2025
Driving down the interstate when the transmission automatically dropped from 8th gear down to 2nd, throwing a rod in the bottom half of the engine and shooting metal into the oil. Immediately locked up and broke down. Dealership says bottom half of engine failure due to mechanical failure.
ENGINEApril 14, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while her husband was driving at an undisclosed speed, there was white smoke coming from underneath the vehicle. The contact's husband pulled over, and the vehicle was turned off. An unknown warning light was illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMApril 10, 2025
Vehicle has been at dealership multiple times for the same issues and the cant figure it out. Constantly p303 codes. On highway doing 65-70 and truck starts to shutter and drop speed swerving down to about 40mph on highway in traffic. Have to pull to shoulder and restart Vehicle.
ENGINEApril 9, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the vehicle was stationary, the vehicle failed to respond. There were no warning lights illuminated. The contact stated that while at a gas station, the vehicle was turned off and then failed to restart. The contact towed the vehicle to two different independent mechanics and was informed that the rod bearings had seized, and the engine had jumped timing. The vehicle was towed to a dealer but was not yet repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.
ELECTRICAL SYSTEMApril 7, 2025
Tailgate keeps coming down on its own while driving and parked.
ENGINEApril 4, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 65 MPH on the highway and depressing the accelerator pedal, the vehicle hesitated and failed to respond as needed. Several unknown warnings lights were illuminated. The contact merged into the right lane, exited the highway, and made a right turn into a gas station and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the engine lifters had failed, and the dealer was unable to determine whether the camshaft had failed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 107,000.
POWER TRAINApril 4, 2025
My truck out of nowhere will momentary lockup of the rear wheels, I can't get it to release unless I remove the battery. This has happened around a dozen times. It has happened a low speeds and high speeds. This is a safety issue and I can't drive my truck anymore out of fear I or someone will get killed!
PARKING BRAKE,ELECTRONIC STABILITY CONTROL (ESC),ENGINEApril 3, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 70 MPH, the vehicle began to lose power upon depression of the accelerator pedal with the "Service Parking Brake", and "Service ESC" messages displayed, and check engine warning light was illuminated. Despite the failure, the contact was able to drive the vehicle to the residence. The contact drove the vehicle to the dealer where a diagnostic test was performed. The diagnostic test showed that the engine lifter had collapsed and damaged the cam shaft. The contact was provided an estimate for the repair. The manufacturer was then notified of the failure and the manufacturer agreed to cover 10% of the cost for repair. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 105,000.
STEERINGApril 3, 2025
Steering wheel power assist became inoperable when turning into a store parking space. If the steering assist had failed while at higher speed and/or in other conditions the results may have resulted in a potentially life threatening situation. There was no prior messages or symptoms the problem prior to the event. It was discovered that the GM service bulletin 23-NA-201 includes my vehicle as prone to the failure due to corrosion of the body grounding straps. The vehicle trouble lights also acted in accordance to the description in that same service bulletin. The grounding straps were found to be badly corroded to the point of fragility. Grounding was replaced and the vehicle trouble lamp display returned to the normal. The steering assist in the vehicle then returned to normal operation with no further occurrences.
POWER TRAIN,ENGINEApril 2, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, the vehicle hesitated and jerked. The contact depressed the accelerator pedal, but the vehicle lost motive power. The transmission unexpectedly downshifted, and the power train and check engine warning lights illuminated. The contact pulled over to the side of the road and waited for a while. The contact was able to drive for a short distance before the failure recurred. The contact diagnosed the vehicle and retrieved DTC: P2820 (Pressure Control Solenoid "J" performance/Stuck Off); DTC: P0777 (Pressure Control Solenoid "B" Stuck On). The vehicle was taken to an independent mechanic who diagnosed and confirmed that the valve body needed to be replaced. The contact changed the transmission fluid; however, the vehicle was not repaired. The contact stated that the failure was recurring. The contact parked the vehicle, and the vehicle was no longer driven due to the safety concern. The contact related the failure to NHTSA Campaign Number: 24V797000 (POWER TRAIN); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 154,000.
POWER TRAINApril 1, 2025
At the dealership has I type, Engine lifter failure, 68000 miles, Oil changed every 4000 miles, before oil life was at 50%, No warning, No warning noise, Just all of a sudden loud knocking noise, No check engine never came on, Had to had it towed
POWER TRAIN,ENGINEMarch 31, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at various speeds and accelerating from being idle, the vehicle aggressively started jerking and the vehicle lost motive power. The contact coasted to a safe place and waited before attempting to restart the vehicle to continue driving. The vehicle occasionally restarted immediately, and other times took a long time before restarting. The contact also experienced unintended acceleration. The vehicle was shifted into neutral to decelerate. The contact stated that the failures occurred without warning. The vehicle was taken to the dealer who diagnosed that the transmission and lifters had failed. The six lifters were replaced; however, the failure persisted. The lifters were replaced a second time, but the failure recurred. The vehicle was returned to the dealer, who then diagnosed that the radiator fluid was leaking into the engine. The engine was replaced. The failure persisted, and the TCM was replaced; however, the failure persisted. The wiring harness was replaced for the second time. The failure persisted, and the vehicle was returned to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was 10,000.
POWER TRAINMarch 31, 2025
I was driving on the hwy at 70mph when the engine had a catastrophic failure. Several warning lights appeared on the dash, loud metal clunking noises, vibration, and sudden slowing down of vehicle. I immediately pulled to side of road, turned truck off and called local dealership. Upon their inspection, they notified me a lifter bearing failed that would cause engine to seize and would require a new engine.
UNKNOWN OR OTHERMarch 30, 2025
Hard shifting, mainly first to second gear. Shuddering at high speeds, and hard downshifting.
STRUCTUREMarch 29, 2025
Rear window on this truck is leaking. Causing black mold on the under the rear seats and carpet. Rear inside body panel has moisture and rear modules are starting to corrode. Did service a few years ago to fix leak at GM dealership, they said they removed the rear window and install new sealant; issue was not resolved.
ENGINEMarch 28, 2025
Vehicle engine began to stall and make clanking noises. The engine light came on. Was able to get to repair shop, which was very close. Repair shop was able to verify that problem was due to an engine "cylinder clapse". Four cylinders where repaired on side of the engine. They indicated that because of issues the GM 5.3L V8 engines have been having (possibly ceasing and causing accident and/or injury) the other four cylinders could possibly cause the same engine problem in the future.
ENGINE AND ENGINE COOLINGMarch 24, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that there was oil leaking underneath the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the oil cooler lines were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: N192220080 as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.
ENGINE AND ENGINE COOLING,POWER TRAINMarch 21, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle shuddered upon depression of the accelerator pedal. There was no warning light being illuminated. The vehicle was taken to a dealer where the torque converter was replaced. Recently, upon exiting a rest stop at 45 MPH, the vehicle stalled with several messages on the instrument panel. The contact pulled the vehicle off to the highway shoulder and the vehicle was towed to a local dealer. Once at the dealer, a diagnostic test was performed and the contact was informed that the lifters, the camshaft, and the pushrod were all defective and needed to be replaced. The manufacturer was notified of the failure and the contact was promised a call back, which was never received. The vehicle was repaired. The failure mileage was approximately 30,000.
ENGINE,FUEL/PROPULSION SYSTEMMarch 21, 2025
I stopped at street light, Automatic Fuel Management system shut off engine. As engine restarted I experienced several dash lights came on. The engine light continued to blink and E light stayed on. Immediately went to dealer, 1 mile away. Computer said cylinder 5 was misfiring. Upon repair the lifter was bent and the cam shaft was damaged. Repairs were over $7,000.00. Truck had oil changes on time, all performed by the dealer. Truck had 67,000.00 miles. Repairs have been completed.
POWER TRAINMarch 20, 2025
Transmission shudder and shakes at high speed and low speeds. Getting more noticeable.
POWER TRAINMarch 20, 2025
Chevy Silverado ZR2, Motor Locked up and needs to be replaced.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEMarch 20, 2025
In 2024, I had the transmission replaced due it leaking transmission fluid. The transmission is sealed and there is no way to add fluid. This created an internal problem for the transmission. In January 2025, the engine made a loud pop noise and began performing horribly. My wife and I were on the interstate in a major city and surrounded by traffic. I drove it to the side of the interstate, immediately, and turned it off. I had to call someone to tow me back home(2 hours away) and my wife missed a very important doctor's appointment. Upon inspection, I found failed valve lifters, camshaft, pushrod and valve lifter tray. I managed to get everything replaced and the truck ran fine. March 2025, as I was driving on the highway, the truck stopped running. A message came on the dash screen saying, "Shift to Neutral and restart". I did and nothing happened. I had it towed to a shop. They told me it was a fuse block that was blown and the starter blew so they replaced them. It had struggled to start a couple of times and since I knew it had a new battery, a starter and fuse block made sense. I picked the truck up and in less than 24 hours, it happened again. It stopped running as I was driving and would not restart. The shop has checked GM tech forums and found where someone said to check if the motor would turn over manually. They have tried and failed. They, then, took the oil filter off and found metal shavings in the oil. Their diagnosis is that the engine bearing has seized and is causing the problems. My main issue is safety. My wife and I could have been seriously injured or killed and could have injured or killed someone else when the incident happened on the interstate. The same could've happened with just me in the vehicle or with our children. There were no warning lamps, messages or any symptoms whatsoever before January 2025 for the engine. The truck doesn't even have 100,000 miles on it and I have kept up all of the maintenance.
POWER TRAINMarch 20, 2025
Hard shifting, shutter, jerk, hesitation feels like the motor is going to fall out. Haven't had the manufacturer look at it, but it's very annoying and embarrassing.
POWER TRAINMarch 17, 2025
Right after our warranty expired which was 36,000, the transmission started harsh or rough shifting , delayed acceleration, sudden lurching, and shuddering , hesitating to the point that you don’t think the truck is going to move or someone hit us from behind. It’s horrible. Every time you drive you pray the truck is going to get you there safely. We tried to take the truck to the Chevrolet dealer and they insisted there was no recall and it was no longer under warranty. Then we took to a private place and had transmission fluid flushed which made it worse. We are waiting patiently for a recall because we can’t afford a transmission.
SERVICE BRAKES, HYDRAULICMarch 17, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the brake pedal was depressed and failed to respond. There was a message displayed that the vehicle may be stopped. The contact turned on the hazard lights, and the brake pedal traveled to the floorboard. The contact was able to stop the vehicle at the red light; however, the vehicle was unable to restart. The vehicle was towed to the residence. The vehicle was not taken or towed to be diagnosed. On another occasion, the transmission failed, and the vehicle was repaired. The vehicle was not repaired after the most recent failure. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.
POWER TRAINMarch 17, 2025
My transmission keeps shuttering during passing gear around 50-55 mph. It causes my truck to slow down drastically. It's always a knee jerk. I've serviced my transmission around 40 to 50k miles.
ENGINEMarch 16, 2025
Driving on [XXX] going 75mph near Columbus Ohio and saw white smoke coming out of the back end of my truck, then looked at dash and low oil pressure light and shut engine off warning lights were on. The engine was knocking and barely able to keep idling. I pulled to the berm then looked for nearest service station I could get to. I got off highway at next exit and put 4 quarts of oil in and drove to dealership just across the street and had mechanic look at truck. Upon inspection the mechanic determined that the oil coolant line had detached and there was no crimp on the hose. The engine had catastrophic failure. It is currently at dealership and they are ordering and installing new engine at a cost of $10,100.00 to us. This problem is a known defect to GM as it was first reported in January 2020. There was a recall in Alaska and Canada but not to the lower 48 states. The recall and numerous consumer complaints state that the hose crimp fails allowing the hose to separate and leak all engine oil which will cause engine damage. I come from a loyal GM family and have driven GM trucks and cars for 30 plus years but question the integrity and reliability of the brand now. I’ve seen complaints for this issue across the board of all different mileages. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEMarch 14, 2025
While traveling on the highway, engine started smoking and received warning of low oil pressure and to turn off the engine immediately. After mechanics investigated it was found that the oil cooling line had become uncrimped and fully detached resulting in low oil pressure and oil spraying out/ full draining. After researching this problem I found a NHTSA bulletin of a GM customer satisfaction program N212326940 where GM identified other VINs of the exact same year make and model having this issue. My vin was not included in this program and it is clear that GM underrepresented the number of vehicles that were affected. I was traveling at approximately 55mph at the time and this could have caused a serious accident due to GMs failure to identify all vehicles with this issue.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMMarch 13, 2025
CRANK NO START WITH A P129F SET DUE TO INTERNAL SPEED FAILURE BETWEEN FUEL PUMP AND FUEL PUMP CONTROL MODULE. UPDATED DESIGN MODULE AND PUMP MUST BE REPLACED TOGETHER SE APAGO DEJANDONOS EN MEDIO DE 2 CARRILES EN UNA CURVA Y NO FUNCIONABAN LAS INTERMITENTES PASABAN MUCHOS AUTOS Y TRAILERS ESTABAMOS MI ESPOSO MI HIJO DE [XXX] Y YO GRACIAS A DIOS NO SE NOS ESTAMPO UN TRAILER MI HIJO ES [XXX] Y DE EL MIEDO NO HA PODIDO DORMIR BIEN NI YO TAMPOCO AUN TIEMBLO ERA DOMINGO Y NO PODIAMOS CONSEGUIR UNA GRUA Y LLAME A CHEVROLET DIJERON QUE LLEGARIAN EN 16 MINUTOS Y TARDARON MAS DE 1 HORA LA LLEVARON A MI CASA Y EL LUNES LA LLEVARON A LA AGENCIA DE CHEVROLET MUCHAS CAMIONETAS HAN TENIDO ESA FALLA NO SE POR QUE NO HAY AVISOS EN ESTA PAGINA ME QUIEREN COBRAR MUCHO Y LA CAMIONETA SOLO TIENE 7921 MILLAS NO HUBO MENSAJES DE ADVERTENCI NI LUCES HASTA DESPUES DE QUE SE DETUVO LA CAMIONETA Y YA NO QUIZO AVANZAR SE APAGABA INMEDIATAMENTE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAINMarch 11, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, while accelerating from a stationary position, the vehicle shuddered while accelerating. Additionally, while decelerating, the vehicle erroneously lurched forward. The vehicle was taken to the local dealer who reprogrammed the TCM, and changed the oil which temporarily corrected the failure; however, the failure reoccurred. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 41,000.
ELECTRICAL SYSTEMMarch 10, 2025
backup camera comes on when brakes are applied. Very dangerous at night time while driving as bright backup camera displayed on screen hinders your vision to see the road.
ENGINEMarch 10, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at approximately 45-50 MPH, the vehicle suddenly lost motive power and decelerated to 20-25 MPH. There was an abnormal ticking sound coming from the vehicle. The contact stated that the check engine, traction control, and service parking brake warning lights were illuminated. The message “Service ESC” was displayed. The driver was able to pull over safely. The vehicle was towed to the local dealer, who determined that the failure was due to the lifters. The vehicle was towed to another local dealer, Cadillac of Jackson (700 Adcock St, Ridgeland, MS 39157), where it was diagnosed and determined that the lifters had failed in cylinder #4, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 114,000.
ENGINEMarch 10, 2025
A few months ago the main oil cooling hose broke while I was on the freeway at 65 mph. I lost power to the vehicle and prompted to shift to neutral and to shut vehicle off. I did, after exiting the vehicle, I noticed all engine oil had been exited from motor. I thought the worst, new motor... Dwayne Lanes in Arlington had told me everything was fine, the had inspected the pan and looked to be no damage. Fast forward to last week, same issue repeats, minus the oil. Lost power on a 2 laned back road, extremely nerve racking! Now the dealership says I have metal debris in my oil, and a replacement is required. This is referenced as uncommon, but how could that be if there is a national shortage on the DFM/6.2L L87 V8. Purchased this vehicle with 18,000 miles, 2021. 2025 has 56,000 miles. I drive less than 9,000 per year. GM knows there is an issues, this is extremely dangerous and costly for the consumer. Hope DOGE looks in to this
POWER TRAIN,ENGINEMarch 8, 2025
The first thing that happened was the transmission, driveshaft, and rear end all blew at the same time while I was on the freeway. I had to swerve over and get out of the lane I was in and part of the driveshaft was still sitting in the road and cars were hitting it. There was no lights or anything until it happened. I got out of the passenger side of the vehicle and looked under the truck and there was a flame coming out of the rear end. I was able to extinguish it. It was inspected by delta transmission and they said that the rear end gave out first and damaged the rest. Not even 2 weeks later the second thing that happened was my engine gave out. I was driving on the freeway and the engine stalled out on me and I barely got off an exit before the truck stopped moving. I had to get it towed to a shop where they told me that the 2 rods on cylinders 1 and 7 had given out and that I needed a new engine. Again no warning lights or anything until it happened. This all happened in February of 2025.
Fire reported
NHTSA #11647123ENGINEMarch 6, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while parking the vehicle, the vehicle stalled. The contact attempted to restart the vehicle however, the check engine warning illuminated. The contact was unable to restart the vehicle and had the vehicle towed to the dealer. The vehicle was diagnosed, and it was determined that the engine lifters had failed and caused the camshaft to fracture. The contact was advised that the engine needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.
POWER TRAIN,ENGINEMarch 5, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and ran sluggishly with an abnormal knocking sound coming from the engine compartment. The check engine, traction control, and two other unknown warning lights illuminated. The contact stated the “Service ESC”, engine, transmission system, and emissions notification were displayed on the Chevrolet App. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the lifters had fractured and damaged the cam shaft. The contact was informed that the cam shaft and lifters needed to be replaced. The vehicle was not repaired. The contact stated that while the vehicle was parked on several occasions, the engine was idling rough. The manufacturer was notified of the failure. The failure mileage was 112,000.
ENGINE AND ENGINE COOLINGMarch 3, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the oil warning light illuminated. Upon exiting the vehicle, the contact discovered that oil was leaking from the vehicle. The vehicle was towed to the dealer and the contact was informed that the oil cooler line needed to be replaced. Upon investigation, the contact discovered Technical Service Bulletin Number: N212326940; which the contact linked to the failure. The manufacturer was notified of the failure and the contact was provided a case number. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 92,000.
POWER TRAIN,ENGINEFebruary 28, 2025
Lifters froze up on #4 piston twice, both times going down the highway. Transmission would jerk after shifting gears, had bad torque converter shudder from 18 mph on up. Can’t pull trailer over 55mph without the whole cab vibrating like crazy
POWER TRAIN,SERVICE BRAKES,ENGINEFebruary 27, 2025
I was driving down the interstate stuck in slow moving traffic going 55 in a 70 in Jacksonville, FL. The Chevy suddenly lit up like a dang Christmas tree, parking brake service, check engine light, lane assist, and EVAC all flashing on the screen. Everytime I hit clear it like a new warning popped up. It started to drive super rough as in bumpy, loud and hesitant. I parked it, turned it off. Waited maybe an hour since I went to class, then came back to start it. Issue was still there. I took it to the dealership who seemed more interested in buying it than repairing it, they said it could be a number of things and estimated 10k even though they couldn’t tell me exactly what was wrong. They knew, they just wouldn’t say. Anywho, $100 later for a wacky diagnosis, I left to take the truck to an actual mechanic, who stated the lifters failed which caused a bent rod, which then damaged the cam shaft. We had just bought the truck outright for 27k three months prior and only driven it 1,500 miles. It was estimated to be anywhere between 12-15k to fix. Which we didn’t have that money and personal loans are too high so we traded it in and took a loss of 17k while being thankful that no one was injured driving this thing. The truck didn’t even have 80,000 miles yet. It was at 75,000 or 76,000. Truck engines shouldn’t fail that soon or fail at all and this is a common safety issue with this truck. If you have time, google the main issues for this truck and you’ll see several posts about people complaining about their truck doing the same and having to do a computer deletion to get the engine to function correctly to prevent this issue.
POWER TRAIN,ELECTRICAL SYSTEMFebruary 25, 2025
Vehicle is showing the GM "SHIFT TO PARK" error code on the dash board, when turning the engine off.
UNKNOWN OR OTHERFebruary 24, 2025
Was at a red light after a very short drive, as soon as the light turned green I let off break hit gas and felt a huge kick that felt as if I was rear ended. I let off the gas and another big kick happened. Check engine light came on and dashboard read “Service ECS and Service parking break”. Truck would not accelerate and I was stuck in the middle of a very busy intersection. Turned truck off turned back on and it allowed me to at least accelerate and get out of the intersection but the truck was revving at high RPMs and not going faster than 20mph. I’m assuming truck went into limp mode. Got truck to mechanic where they said all the codes were TRANSMISSION CODES. Truck was then towed to Monterey transmissions in Stuart, FL where they stated it was confirmed a new transmission would be need. They explained that there is a recall for 462 thousand 2019 chevy Silverado 1500s. But my VIN is not associated with this claim. Why? When I have the same valve body that has been religiously failing on all other 2019 Chevy Silverado’s. All this occurred on [XXX]. Vehicle will be available for inspection as it is undriveable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAINFebruary 22, 2025
This truck has very low miles (22,900) and has broken down on me 4 different times over several years. It will randomly slam into 2nd gear and I will almost loose control as the rear wheels will almost lock up. Then the vehicle will barely move even at WOT. This has caused me to almost be in accidents and is very unsafe. GM knows there is several issues with this 8 speed transmission and cannot resolve it. I am afraid to be in an accident because this thing is so unreliable in it's operation. GM needs to be forced to address this issue. There are multiple TSBs on this transmission that claim to be collecting data and investigating the cause of issues dating back to 2020. Time for a repair!
ELECTRICAL SYSTEMFebruary 19, 2025
When the engine turns on the ESC light come up and start beeping. While driving the light goes off and later on while driving it appears that ESC is off after 1-2 minutes its says ESC is on again.
SERVICE BRAKESFebruary 19, 2025
Was Driving my 2019 silverado home and a warning light came on said service ESC and something about speed is set to 45mph max. Then the truck would not go.I pulled over and tried to figure out what was going on. Luckly I was able to make it home got out my code reader and check the codes they were P25A2 and C053D. I have looked up these codes I see them all over the internet other people are having them as well. I checked for recalls I dont see any for this issue. Are there any fix for this issue?
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKESFebruary 14, 2025
I noticed up on start up a warning light comes on & display says brake system failure 62 MPH then goes away. I have been reading numerous other reviews online that they are experiencing the same issue. 2nd problem is when I bought the vehicle I noticed numerous oil spots on the tailgate, I asked a GM representative & they said it was road grime, but I noticed the rear pinon is leaking, so it's been leaking since I bought the truck & the dealership either doesn't know it's a known issue or they didn't want to come out & say it.
SERVICE BRAKESFebruary 14, 2025
While driving going at a speed of 60 mph on the highway my brakes stopped working, anti locks weren’t working. ABS light came on and it also said brake system failure and to Go at max speed 65 mphs. This put myself and my daughter greatly at risk!Vehicle could not stop. Now the system shows no issues and all warning dashboard lights are off (ABS) I did find a recall online for this same issue for 2019 Chevy Silverado 1500
ENGINEFebruary 13, 2025
The valves, pistons, head gaskets are all affected and malfunctioned. They caused burning of the oil and loss of coolant. I took it to the sister dealership of where I purchased it to track the leak and they stated that it was fixed. Upon picking it up and driving it to my home and then right back to the dealership (apprx 12 miles) the truck was making big enought plumes to where it was making other operators pull over or cough. I was following behind the truck to video record and it was producing so much I could not see and had to close my vents to not cough. Our oil said 65 % but decided to check it and there was barely any oil present. Had it towed to the dealership and after picking it up it was only worse than before. This is a safety issue. An emissions issue also. Thank you.
POWER TRAINFebruary 11, 2025
Transmission slips going into 1st. Then when it shifts to the next gears it shudders. It is available for inspection but I have not taken it to a service center. No lamps and messages are present.
POWER TRAINFebruary 11, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 60 MPH, the vehicle jerked and briefly lost motive power before slamming into gear. The check engine warning light was displayed on the instrument panel. The vehicle returned to normal functionally, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure, and the contact was referred to the NHTSA Hotline for assistance. The contact stated that weeks before the failure the oil pump was replaced. The failure mileage was approximately 108,000.
SERVICE BRAKESFebruary 11, 2025
Traveling on the highway at 70 mph the rear wheels (brakes) locked up nearly causing a collision. I found a couple of recalls notices for 2020 Chevy Silverado 1500, but nothing posted for 2019 Chevy Silverado. The vehicle was taken immediately to the dealership for evaluation and repair. The tow/haul mode light blinked on and then off. At no time was the tow haul mode manually engaged. My understanding is the vehicle’s Electronic Brake Control Module (EBCM) software could have an error that should be covered under a recall. Upon inspection and repair the dealership found codes for the brake system control module lost communication with multiple modules and found low voltage codes. They replaced the battery and updated the BSCM. I believe Chevrolet should extend the recall to 2019 models and hopefully this report will cause action to be taken and prevent accidents in the future.
ENGINEFebruary 8, 2025
Lifters are bad in engine. Currently at shop getting repaired if possible. Potentially need to replace engine. On a 5 year old truck.
POWER TRAINFebruary 7, 2025
Vehicle has vibration at speeds of 40 and above. Vehicle shifts harshly and feels as if it’s constantly searching for a gear. You can feel transmission clunk when it shifts. Upshifts and downshifts at cruising speeds.
POWER TRAINFebruary 6, 2025
Transmission, chunks, shutters, took in to gm dealership and they could not find issue 30,000 miles, continued same problem 71,000 miles now needs Transmission replaced.
SERVICE BRAKES, HYDRAULIC,ENGINEFebruary 6, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and was diagnosed with a failed electronic brake control module. The contact was informed that the electronic brake control module needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,396.
ENGINEFebruary 5, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 20 MPH, the check engine warning light illuminated, and the contact heard an abnormal popping sound coming from the engine. A dealer was contacted. The vehicle was taken to an independent mechanic to be diagnosed and determined that the cylinder #6 exhaust lifter had failed, causing damages to the camshaft. The damage to the camshaft allowed metal debris to enter the engine. The engine was being rebuilt and the vehicle was in the process of being repaired. The manufacturer was not notified of the failure. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 96,000.
POWER TRAIN,ENGINEFebruary 4, 2025
While driving on the highway with my four year old with me the truck jerked and then triggered 3 lights on my dashboard, this made getting to a safe spot uneasy as it was jerking and sounded like it was reving up and down and overall sounded not good. Truck was towed to mechanic and was discovered the lifter failed due to the Active Fuel Management (AFM) or Dynamic Fuel Management (DFM) in that engine model. That failure caused further engine damage to the cam shaft and needs an entire rebuild of the top part of the engine. There were no other indicators that this would happen until it did. I contacted Chevy and they are aware of the situation and offered "cost assistance" only if it was brought to a GM dealership. Given the engine had to be taken apart to figure out what was wrong they said the only way to get assistance was to have the garage put it back together and then tow it there and have their mechanics look at it to determine if they could cover part of it. This isn't a viable option to me seeing how there isn't a guarantee of any assistance and would potentially cost more long term.
ELECTRICAL SYSTEMFebruary 4, 2025
My DIC showed a message of Shift to Park. This has prevented me from turning my truck off. I have been stranded on a couple of occasions until finally I was able to push the Stop/Start button to turn my truck off. Also has prevented me from locking my truck at times. The fact that I can't turn my truck is a real safety problem and also creates the possibility of it rolling down hill. Being stranded is the worst part and if I can't turn my truck off at some point the battery is going to go dead. There are several bulletins out on at least 5-6 GM cars with this problem - #19-NA-206 and 04-00-89-053 from engineering. I finally to feel safe I had to go to my local Chevy store and get it fixed costing me 563.24 plus tax. I need to be reimbursed for this as GM has been aware of this problem since 2018.
ENGINE AND ENGINE COOLINGFebruary 3, 2025
The oil cooler line on this vehicle is faulty- they Crimp that crimps the hose to the metal parts breaks off. This is common in this vehicle (after it happened to me, I started to read on this and thousands of customers have had this issue). My oil exited my vehicle and upon replacing the part on my own (after towing, parts and labor cost), the engine would not crank. Come to find out that the engine seized up (locked). GMC/CHEVROLET is not taking any responsibility for this. There is a customer satisfaction program for this as it is a known issue as stated, specially in the colder parts but apparently my VIN did not get affected by this. This needs to be looked at as it very costly for a customer.
STEERINGFebruary 3, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at slow speeds, the vehicle lost power steering functionality. The contact was unaware of a warning light being illuminated. The contact stated that the failure persisted upon turning off and restarting the vehicle. The contact stated that the power steering functionality returned after resuming driving. The contact stated that the failure recurred intermittently, and the failure occurred mostly while driving in 4WD Mode. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure via email, but no assistance was provided. The failure mileage was approximately 18,000.
ENGINEFebruary 1, 2025
The engine locked up and left me in a dangerous place in road just quit running with no warning i am currently getting repaired out of my pocket so the file up loaded is the estimate
ENGINEJanuary 30, 2025
Engine seized on 2 separate occasions and was reported to have repairs before we purchased also. Chevrolet took the truck both times, the first attempted repair claimed lifter issues. The second repair they replaced the engine.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEJanuary 29, 2025
I purchased this vehicle after my first 2019 chevrolet silverado trail boss's BCM dealined the vehicle after owning it 32 days. The vehicle with VIN [XXX] has had multiple engine failures causing the vehicle to be deadlined at the dealership for in excess of sixty days. The transmission is now failing as well. I am on my 2nd engine failure issue and the dealership refuses to acknowledge the problem. While under engine failure my vehicle would misfire causing the engine to stall and buck around like a wild horse. The electrical system on this vehicle is a complete catastrophe. The windows refuse to roll up once in the down position more often than not, the tailgate intermittently drops and closes on its own, the notifications on the dash always indicate the tailgate is down even when it is in the upright position, the lane change assist and parking detection intermittently work causing faulty detection when backing in/out of parking and changing lanes on the highway endangering the public, and all while these issues persist the "check engine" light never illuminates. Even when my truck had to be towed into the dealership the check engine light never came on. I have had this vehicle sine 43000 miles and now have 115000 miles and every oil change i have done(I am a shop owner and technician) has had metal shavings in the drained oil that has got past the filter due to the IMPROPER engine repair done by BEAVER CHEVROLET when my engine failed the last time. It is best practice to drain all the oil, remove engine from vehicle and replace the oil pump and pickup after cleaning the engine internally while disassembled to ensure no metal contaminants are inside the engine. Chevrolet simply replaces the broken components and doesn't do the proper procedure when an internal component fails, call any machine shop in any city across america and ask what the procedure is when a camshaft or bearing fails in a motor is. It is 100% not what chevrolet did for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEJanuary 27, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the "Low Oil Pressure" message illuminated on the instrument panel. The contact had taken the vehicle to a dealer and the contact was informed that the message was because the vehicle had not been driven. The contact stated that the failure persisted; however, the vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine oil cooler line was fractured. The vehicle was towed to a dealer and the contact was informed that the repair would not be covered under warranty or recall. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced Customer Satisfaction Program: N192220080 as a possible cause for the failure. The failure mileage was approximately 61,000. The VIN was not available.
POWER TRAINJanuary 24, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the gear shift lever was shifted to park(P); however, the gear shift lever failed to function as intended. The contact stated that a shift to park error message was displayed. The vehicle was taken to the dealer where it was diagnosed with a failed gear shift lever. The contact was informed that the gear shift lever needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact had received minimal financial assistance with the cost of the repair. The failure mileage was 70,000.
SERVICE BRAKESJanuary 24, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 40 MPH on the highway, the vehicle failed to stop as intended while depressing the brake pedal due to traffic. The contact was rear-ended and pushed into the vehicle in front. The contact depressed the parking brake and merged to the side of the road. The air bags were not deployed. The contact suffered no injuries. The service parking brake warning light and brake system failure illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
Crash reported
NHTSA #11638396ENGINEJanuary 24, 2025
My complaint is regarding faulty oil lines that are known to be defective by GM/Chevy. The oil lines begin to leak in colder weather and according to discussion boards, have even been known to come off completely while at speed and purging all of the oil from the vehicle. This can result in the almost immediate seizure of the engine and loss of control of the vehicle. GM/Chevy acknowledges there is a problem with these oil lines by their creation of a Customer Satisfaction Hotline around 2021 instead of doing a full recall. My 2019 chevy silverado 1500 is experiencing the exact same issues with the oil lines as stated by hundreds of other customers. I have contacted both GM and my local dealership and have been turned away advising my 2019 Silverado was not part of the right "build number" associated with the special coverage that they voluntarily created to avoid the full recall of all 2019 and possibly more model years with defective and dangerous oil lines. As reported previously, the oil lines are likely to begin to fail in colder weather which could make for more dangerous conditions should they fail completely and come off of the engine. Although GM states my vehicle is not part of the conditional coverage, my lines began to fail a few weeks ago as my temps dropped well below freezing.
ENGINEJanuary 24, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while attempting to start the vehicle, there was an abnormal knocking sound coming from the engine. The contact stated that the check engine warning light was illuminated. The dealer was contacted, and the vehicle was towed to the dealer to be diagnosed. The contact was informed that the lifters were faulty and the engine needed to be replaced. The engine was replaced, and the vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 89,000.
ENGINE AND ENGINE COOLINGJanuary 23, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving 55 MPH in cold temperatures, the oil light illuminated. There was oil leaking from the vehicle. The contact stated that the vehicle slid sideways. The driver was able to pull over safely. The vehicle was towed to the local dealer, where it was diagnosed that the oil coolant line had fractured. The vehicle was not repaired. The manufacturer was contacted and filed a complaint. The manufacturer also confirmed that there was no warranty coverage for the failure. The failure mileage was approximately 147,000.
ENGINE AND ENGINE COOLINGJanuary 23, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that when the vehicle was parked and was started, the vehicle was shaking abnormally. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was driven to the dealer where it was diagnosed with camshaft failure. The contact was informed that the camshaft needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
ENGINEJanuary 22, 2025
Driving down the road at 60 mph the engine shut off with no warning. Dash told me to restart vehicle. Pulled over to safety and attempted to restart. When attempting to restart it would not even crank. No check engine light or problems prior to failure. Had lifters and camshaft replaced at 55,000 miles and at 60,000 miles the engine seized with no warning. Changed oil every 5,000 miles. No warning lights. Engine seized and replaced by dealer under factory warranty.
ENGINE AND ENGINE COOLING,ENGINEJanuary 21, 2025
The contact owns a 2019 Chevrolet Silverado 1500. While the contact's son was driving at an undisclosed speed, the check engine warning light illuminated. The contact's son drove the vehicle to the shoulder of the road. Upon inspecting the vehicle, the contact's son noticed that oil was leaking onto the ground. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured engine oil cooler line and engine failure. The contact was informed that the engine oil cooler line and the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was confirmed, and the vehicle was diagnosed with a fractured engine oil cooler line and engine failure. The contact was informed that the engine oil cooler line and the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure had started in December 2023, and the engine oil cooler line was replaced; however, the failure reoccurred. The manufacturer was made aware of the failure but provided no assistance. The contact referenced the Customer Satisfaction Program: N192220080; however, the vehicle was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.
ENGINEJanuary 20, 2025
My 2019 Chevrolet Silverado with a 5.3 V8 developed a "tick" in the engine. The truck has 93,000 miles. Subsequently, the check engine light came on. I scheduled an appointment at David Stanley Chevrolet on the south side of Oklahoma City to have it checked. I explained what the issue was in detail because I have a back ground in engine repair. Also, I'd performed research on line looking for "technical service bulletins. What I found was a history of issues with this engine, (5.3), involving lifters sticking. I informed the young lady of what I'd found. I was called the next day and told that the technician could not "replicate" the issue and I could pick up my vehicular. Less than half a mile from the dealer, I tried to merge onto [XXX] when the engine began to shutter and miss. Thank God, I was able to avoid a rear end collation. I immediately returned to the dealer where the the problem was identified as a "stuck #1 lifter resulting in significant damage to the cam. I have subsequently had this vehicle back to the dealer three additional times trying to repair oil leaks resulting from these repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEJanuary 18, 2025
The engine cylinders failed with the lifting rods falling. Engine needs to be replaced at 59k miles on it
ENGINEJanuary 18, 2025
The engine at 108,000 had a lifter that failed. There were no prior warning signs before this happened. This caused the engine to lose power. As a result of the lifter failing this caused other internal damage to the engine. It was towed to a local dealer where I was told it was going to cost over $9000 dollars to repair. It has also had some hard shifting in the transmission as well and many other people have reported engine and transmission issues in these trucks. I had the truck repaired by a reputable shop in my area at the cost of $7000 dollars. It continues to have transmission issues that have not been able to be repaired as of this time.
ENGINEJanuary 17, 2025
Engine failed and had to be replaced because of bearing failure
ENGINEJanuary 17, 2025
Engine failure-Cyclinoide Had to replace engine- Maintenance was done as recommended. Should not have to replace engine.
ENGINEJanuary 17, 2025
On January 1, 2025, while driving, I heard a loud bang, after which the engine began to knock. I brought the vehicle to the dealership on January 2, 2025, where I was charged over $4,000 for diagnoses. On January 9, 2025, the dealership informed me that the camshaft had broken. The truck had 130,000 miles on it at the time of the incident. I have consistently had the oil changed every 5,000 miles. In my opinion, this damage occurred prematurely.
POWER TRAINJanuary 15, 2025
See attached document for complaint
POWER TRAIN,ENGINEJanuary 14, 2025
86,000 miles on the vehicle and transmission and oil leakingproblem
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMJanuary 14, 2025
I own a 2019 Chevrolet Silverado 1500 LT Trail Boss that exhibits strange and persistent issues. A recurring engine code appears P0499, clears itself, and then reappears without consistent resolution. This affects the remote starter as the engine light will be engaged. Additionally, several service warnings flash momentarily and disappear, including: •Service Trailer Brake System •Brake System Failure – Top Speed Limited to 62 or 43 MPH •Parking Sensor Unavailable These warnings occur without warning and vanish too quickly to document fully. Despite multiple visits to the dealership, technicians have been unable to replicate or resolve the problem. This unpredictable behavior creates safety concerns, particularly regarding brake system reliability and sensor functionality. I and many others experiencing these same issues are concerned about a potential electrical or sensor issue impacting vehicle performance and safety.
ENGINE AND ENGINE COOLINGJanuary 8, 2025
The oil cooler lines came disconnected and oil leaked out. Had to have it towed and repair shop fixed it said the front lines where broke and rear lines where coming apart
POWER TRAINJanuary 5, 2025
Transmission shifts really hard and down shift hard. Have been the to dearships 3 times being told that’s just how the transmission is even them acknowledging. It’s a problem.
ENGINEJanuary 3, 2025
Coming home from work one morning, the truck all the sudden displayed lights across the dash saying no oil pressure shut off engine now. So I Immediately pulled over and got out to find oil was coming out of everywhere, my front bumper, the hood, underneath. I had it towed to local Chevrolet dealership and they contacted me today to tell me the oil line from the engine had came loose because of a clamp. So I looked up some problems because it was over $1000 to fix it and found there was a customer satisfaction issued through GM because of the same problems within my year and model truck. Are they in contacted GM to see if they would fix the problem and they told me because my model number was included in their customer satisfaction that they couldn’t fix it even though it was the same year and the same type of truck. So I asked them how I got my model number included and they told me I had to go through the national Highway safety.
ENGINEDecember 27, 2024
The contact owns a 2019 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed, the contact received a warning message that displayed low oil pressure to turn the vehicle off. The contact pulled the vehicle over and turned the vehicle off. The contact inspected the vehicle and noticed oil leaking from the bottom of the vehicle. The vehicle was towed to the dealer where it was diagnosed that the oil coolant failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 31,000.
POWER TRAINDecember 27, 2024
My truck is at Hubler Cevrolet in Greenwood, IN with engine oil cooler lines leaking at 40,000 miles. GM Customer satisfaction program for some vin numbers expired in 2023 (N212326940). My vin was identified as being ineligible. Upon my own further research these trucks are known to have issues with leaking or rupturing oil cooler lines leading to catastrophic engine failure. I suspect that the manufacturer of the previously covered lines is the same although the part application number may be different. The manufacturer produced a defective oil cooler line that is previously know to fail especially in cold climates. I am Indianapolis, IN where temperatures have been below 0 at times and is frequently below freezing during winter. My lines starting leaking after the first freeze, about 4 weeks ago. I closely monitored the oil level until I was able to take it to the dealer for further inspection, it always remained above half on the dipstick. I wrongly assumed that the leak was from an overtightened oil drain screw from the previous oil change. I had my oil changed at XpressPro a few days before I took my truck to the dealer because their technician identified the leak was from the oil cooler lines. The tech at Xpresspro showed me a video he took on his personal cell phone showing the oil covering the engine oil cooler lines. The dealer is quoting 1400 for the repairs and they are not covered by powertrain warranty even though the engine would seize if they ruptured while driving. I reached out to GM customer service and spoke with Kaylee she advised me to contact Hubler to inquire about cost assistance and use my case number she gave for reference (XXX). I beleive this should be covered by a recall as it could have ruptured while driving causing the engine to lock and stop all forward momentum. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
UNKNOWN OR OTHERDecember 26, 2024
I had known transmission problems resulting in $5974 repairs. I consider this an extreme safety issue. Had the transmission failed in heavy traffic, it would present a dangerous situation for both me and others near me. This is a known issue by GM, nothing is being done to correct this problem.
POWER TRAINDecember 20, 2024
When put in drive and start driving as I start going it won’t shift and takes longer than normal when finally shifts it’s to hard and truck jumps a lot as if had hit a bump with rear tires, Also while driving in highway truck vibrates to much have already try new tires new rims and different parts of suspension to solve issues but continues to do the same.
ENGINE,BACK OVER PREVENTIONDecember 19, 2024
*Lifter / Rocker Failure *There was a good jerk of the truck (safety) *Confirmed independently *Not inspected by dealer, police, ect *Small stuttering right before failure
ENGINEDecember 17, 2024
Premature failure of hydraulic lifter and cam which happened suddenly when driving on the highway. Truck had 106000 miles and it was am expensive repair. It caused the truck to violently shake and I had to get towed. Truck had been maintained with all recommended services through the dealership.
POWER TRAIN,STRUCTURE,WHEELSDecember 14, 2024
They sold me a vehicle at the dealer. Three days after I bought it, I had to buy tires for it. Because they were in bad condition, they also charged me for a liquid called 3m nitro and I don't understand why they put it in if the tires were in bad condition, and they also promised to fix some details on the bumper and details on the paint on the body of the truck, and the transmission has already started to fail, and they don't want to help me or take responsibility. The truck still has a Dealer warranty.
POWER TRAINDecember 13, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that upon reversing out of the driveway and shifting into drive(D), the vehicle jerked several times, then the vehicle responded as needed. There was no warning light illuminated. The contact stated that the failure mostly occurred when the engine was cold. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the manufacturer had advised that the vehicle was operating as designed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 52,000.
POWER TRAINDecember 11, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the vehicle started vibrating and hesitating. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission fluid needed to be flushed and refilled. The torque converter was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMDecember 8, 2024
Wires were improperly installed during assembly, on truck and rubs on a frame which chafes, which causes the protective covering to get rubbed off causing a short circuit on my wiring harness which causes the "check engine light" to stay on constantly. This is a factory mistake yet they want to charge me for the fix. I also have come to know this is getting too common on Chevy Silverado 1500 and GMC Sierras. GM needs to correct their factory defect for free. This chafing can happen in three different areas on the trucks. These shorted wires can cause failure of the fuel pumps and leave you on the road when the engine shuts down. GM knows about these problems but has not acted on this problem. they never mentioned or noted the wiring problem on my repair summary, Oct. 23, 24, when they were replacing the torque converter. They showed it to me, but never made note of it. They are going to work on it Monday 12/9/24, I will talk of, who's going to cover the cost of this after it's repaired.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINEDecember 6, 2024
Twice the vehicle has malfunction at high rates of speed no brakes no steering and almost caused serious injury to myself and young son the second occurrence I record the last 15 seconds safely to have proof of exactly the speed of disengaged control. For this very reason. Vehicle has been at dealership since 10/28 I’ve had to rent a car 1700.00 and more than 30+ days no diagnostic or response to purchase this defective vehicle with number of same occurrence of brake electric emissions and transmission malfunction.
POWER TRAINDecember 6, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the vehicle was vibrating abnormally and shifted out of gear independently. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was then taken to an independent mechanic where it was diagnosed and determined that the torque converter was failing and needed to be replaced. The top of the engine was replaced, and the vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 112,500.
POWER TRAINDecember 4, 2024
8L90 Transmission failed. The transmission was inspected by a chevrolet Technician at a Chevrolet dealership and found to be defective, thus rendering the vehicle not drivable. There was an engine light that indicated a TCM problem. The vehicle is currently in the mechanic shop at the Chevrolet Dealership awaiting a new transmission.
UNKNOWN OR OTHERDecember 3, 2024
Pulling an enclosed trailer with my 2019 Chevy PU. Stopped at a gas station and discovered the tailgate had dropped down while driving. Making the turn into the gas station with the trailer in tow creased the tailgate considerably by the jack on the trailer. Thankfully nothing was noticed missing from the truck bed that was needed for our trip. Very unhappy for the faulty tailgate opening while traveling. Request contact for repair as I see there are recalls on this matter but not my truck when indeed it did happen.
BACK OVER PREVENTIONNovember 27, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while reversing, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.
POWER TRAINNovember 27, 2024
transmission shudder and shakes at high speed and low speeds
POWER TRAINNovember 26, 2024
When I bought the truck it only had 82 miles on it. After owning it for about a month it was shifting very hard at times. So hard it felt like I was being hit from behind. I complained to the dealership and they told me "that's normal for those". I learned how to drive it to avoid the problem. At 52000 miles I had the dealership do the routine transmission service that is due @ 45,000. The truck was fine when I took it in. When I got it back it was shifting extremely hard and erratically. It would downshift and accelerate by itself. On wet roads it would fishtail and I would almost lose control. It did this in traffic and I almost slid into oncoming traffic. While pulling away from a stop sign, the transmission slipped so bad the engine revved to 5000 rpm before catching. Then the check engine light came on. I took the truck to the dealership the next morning and they checked it out. They said it needs a new transmission. They also said it was my fault for going past the recommended service interval by 14%. Now they say a new transmission is going to cost $12,582.78. GM has agreed to pay half of that but they have known about these transmissions for years and they kept selling them anyway. My truck was not showing any unusual signs that the transmission was failing until I got it back from the dealership after they serviced it.
POWER TRAINNovember 22, 2024
Driving down road transmission felt like it locked the wheels and stopped the vehicle briefly. Vehicle went into limp mode. Almost got rear ended. Going 55 mph to immediate stop. Have been having transmission shifting hard with truck since purchase. When accelerating @low speeds and it vibrates. Every time it has been brought up to service department they say it was normal. Brought vehicle in 3 months prior to this incident for harsh shifting and vibration and dealership stated it was due to deteriorating fluid. They serviced transmission and filter. Once incident happened again took vehicle to dealership they ended up keeping vehicle for 58 days waiting on parts to replace the valve body and speed sensors.
POWER TRAINNovember 22, 2024
The rear brakes lock up when slowing down. mechanic said its the transmission and that he had seen alot of this in this make and model of truck. The only fix is to clean but that is a temporary fix. The transmission we have is not made anymore. There is a recall in the 2020 model of my truck but doesnt include my 2019 even though it is the 2020 model.
POWER TRAINNovember 22, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the transmission malfunctioned, causing the vehicle to shudder and vibrate abnormally while changing gear. Additionally, after shifting to the drive(D), the vehicle occasionally lunged forward. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 30,000.
SERVICE BRAKESNovember 20, 2024
I keep on getting the Service Brake System warning, even when I am not pulling a trailer. When I am pulling a trailer the warning comes on and I lose all braking on the trailer and it usually blows the trailer brake fuse. This has been happening intermittently for the last two years and now is more frequent. Now I heard there is a recall on the same scenario but my VIN number is not included. Now what?
POWER TRAINNovember 18, 2024
There is an issue with the transmission. My vehicle had started shifting erratically and became very clunky. At highway speeds, my truck will shutter and shift up and down for no reason while remaining at a constant speed. I took it to a certified mechanic and I was told it is a matter of time before my transmission completely fails. I have an invoice confirming these claims. This is a very wide spread issue with these 8-speed transmissions. I was told by the mechanic that the 2020-2024 models of the EXACT SAME TRUCK are now receiving recalls on the exact same transmission yet the 2019s are being overlooked.
SERVICE BRAKES, HYDRAULICNovember 18, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 20 MPH, the vehicle made an abnormal sound, started shuddering, and was pulling to the left and to the right. The contact stated that upon pulling to the side of the road, the parking brake, the ESC, the check engine warning light and other unknown warning lights were illuminated. The contact stated that upon turning off and restarting the vehicle, the failure recurred while driving. The contact stated that the failure progressively worsened while driving, and the vehicle had become undrivable. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contacted related the failure to NHTSA Campaign Number: 20V055000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 67,000.
STEERINGNovember 15, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the vehicle lost power steering functionality while attempting to make a right turn. The contact maneuvered the steering wheel manually. The steering assistance warning light was illuminated. The vehicle was taken to the dealer who diagnosed and determined that the frame grounding strap was corroded on the front wheel alignment. The contact was informed that the grounding strap needed to be repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,551.
POWER TRAINNovember 15, 2024
Transmission shift hard.
ENGINENovember 14, 2024
The contact owns a 2019 Silverado 1500. The contact stated that after making a left turn, the “Low Engine Oil - Stop Engine Immediately" message was displayed with an audible dinging chime heard. The vehicle was steered to the side of the road and turned off. The vehicle was towed to the residence. The contact stated that while at the residence he lifted the vehicle and observed condensation leaking from the skid plates. The contact removed the skid plates and noticed that that the skid plates were filled with oil. The contact then stated that leak detecting dye was administered to the engine and almost instantly, the contact heard leaking sounds and turned off the vehicle. The contact then observed condensation on the ground under the engine compartment. The contact then used the UV light to locate the leak and observed that the high-pressure oil cooling line was severed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 125,000.
POWER TRAINNovember 5, 2024
-The transmission on this vehicle has begun to shift erratically with an audible thumping or clunks at normal speed. At highway speeds the vehicle will shudder and shake as the transmission shifts through the gears and periodically upon reaching cruising speeds. - Failure of the transmission is not out of the question. It could possibly lock up at any time while driving. - A reputable transmission service center reproduced and confirmed the complaint issues. - There have been no warning lights or messages pertaining to the issue. A vehicle diagnostic report confirmed no codes.
SERVICE BRAKESOctober 30, 2024
A couple months ago, my wife was backing down a sloped driveway the brakes gave out and would not stop the truck. She had to push the brake extremely hard to get it to stop and the service brake assist light came on briefly. It then went off and the truck's brakes came back. It happened to her one other time in a similar situation going slow in a driveway. Today I was driving and was slowing down coming to a stop sign moving forward when the brakes gave out so I had to push the brakes extremely hard to come to a stop which felt like they were fighting back and I almost hit the person in front of me. The service brake assist light also came on. There are known recalls on this part in prior years of this same vehicle and others. This recall should be expanded to 2019 Chevy Silverado's as well. I should not have to pay to fix a known issue.
SUSPENSIONOctober 29, 2024
The sway bar detached from the frame running down the road due to a faulty installation completed by the production line. My wife heard a clunking sound and recognized instability in the vehicle during turns she immediately stopped driving it until it could be evaluated. Apparently during manufacture the mounting holes for the sway bar were threaded too big for the bolts used so they installed helicoil repairs into the frame which failed allowing the sway bar to detach. I have pictures from the dealership showing the failure and chevy is trying to weld a nut into the frame to be able to reattach the assembly at my expense.
ENGINEOctober 29, 2024
Rupture of Oil Cooler Lines. NHTSA previously completed a safety field investigation. GM issued a bulletin to their dealerships (only). Has both safety and environmental impacts. Vehicle suddenly losses oil pressure and provides a warning light to turn engine off. This will strand the driver wherever and whenever it should occur. I have spoken with GM, they are aware of the problem, but will not recall for the problem. This scenario also exposes the environment to the sudden loss of oil to the ground and surrounding area.
STEERING,POWER TRAIN,ELECTRICAL SYSTEMOctober 27, 2024
Transmission problems in 8l90. Needs valve body. Torque convert and few others. Lost communication with power steering control module. Most control to body co trol module. Rear right and left speed sensor correlation.
POWER TRAINOctober 17, 2024
transmission jerks and bucks when shifting and when driving on high way it shakes so bad it messes with the steering wheel.
POWER TRAIN,ENGINEOctober 15, 2024
Transmission hard shift and downshift also has a torque convertor shudder it also has high transmission temp the coolant temp on the dash is above the middle point have been to the dealership multiple times they state everything is normal transmission problem can cause a safety issue on the road if truck doesn’t shift how it’s supposed to.
POWER TRAINOctober 15, 2024
The torque converter started vibrating and the transmission starting hard shifting its in shop now needing new Torque converter and transmission
POWER TRAIN,FUEL/PROPULSION SYSTEMOctober 15, 2024
The engine oil cooler line detached from the crimp joints, causing an "oil pressure low turn vehicle off" alert. I was fortunately able to pull over immediately, and catch the 8 quarts of oil which dumped out. This resulted in $634 repair bill, and likely damage to the engine of the truck. Had I not been in a rural area and able to pull over immediately, I would have lost all power to drive and dumped that oil on the road, causing both safety hazard and environmental damage. This truck has been serviced by our local Chevy dealer who confirmed the problem with GM. This is a known problem to GM, the subject of their Customer Satisfaction program bulletin N192220080, and a recall in Canada and Alaska. Clearly the issue exists in areas other than Canada and Alaska, yet GM refused to cover any of the cost under our 60,000 mile warranty and has not issued a recall in other states.
POWER TRAINOctober 11, 2024
1.What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission system appears to have malfunctioned, specifically causing hard, sudden jerks when shifting and sluggish acceleration. While the issue is ongoing, the dealer has not confirmed any problem. The dealer has performed transmission flushes twice under 60k miles and recommended a third flush a few months back when I took it in for the jerking issues. The transmission is available for inspection upon request. 2.How was your safety or the safety of others put at risk? The hard, sudden jerks when shifting can feel as if the vehicle has been rear-ended, potentially causing a loss of control or distraction while driving, posing a risk to both the driver and others on the road. Sluggish acceleration could also impair the vehicle’s response in critical driving situations, such as merging or avoiding obstacles. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? No, the problem has not been reproduced or confirmed by the dealer. The dealer claims the behavior is considered “normal operation,” despite the symptoms being severe enough to concern the owner. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has only been inspected by the dealer, who did not find any issues with the transmission or other components. It has not been inspected by any other parties like the manufacturer, police, or insurance representatives. 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no specific warning lamps or messages associated with the issue. The symptoms of hard jerks when shifting and sluggish acceleration appeared over time but have not been linked to any warning signals from the vehicle’s systems.
POWER TRAINOctober 11, 2024
8L90 Transmission failure at 60k Miles.
ENGINEOctober 2, 2024
Engine oil Cooler Line completely popped out from the the crimp fitting. Low oil pressure chimed. immediately turned the truck off and oil flooded my driveway. Same issue outline in the N212326940 Engine Oil cooler Lines Detaching from Crimp July 2021 publication. Luckily this just happen while parked in the driveway so no one was hurt and no real damage to the truck.
POWER TRAIN,VEHICLE SPEED CONTROLSeptember 30, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that upon shifting into drive, the vehicle unexpectedly lurched forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 131,000.
SERVICE BRAKESSeptember 29, 2024
July 2024 my 2019 Chevrolet Silverado got a message of 'brake system failure will not go over 43 mph'. Computer reset twice by local tire dealership. On Thursday September 26, 2024, while driving breaks STOPPED working. Vehicle would not come to a complete stop. Brake pedal hit the wall and still not working. Had to release the gas in order to put the vehicle into a complete stop. UNSAFE, VEHICLE COULD NOT BE DRIVEN. ALMOST CRASHED. Had to get a wrecker to tow it home.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCESeptember 26, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while stopped at a traffic signal, the light signal changed, and the accelerator pedal was depressed and the vehicle accelerated to approximately 10 MPH, then the vehicle independently stopped. The contact stated no warning light was illuminated. The contact stated that the failure reoccurred, and the vehicle was taken to a dealer. The dealer diagnosed the vehicle and determined that there was no problem with the brakes. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.
POWER TRAINSeptember 25, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered and lunged forward. The vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The contact was also informed that the dealer observed metallic flakes inside the transmission fluid. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,000.
POWER TRAINSeptember 24, 2024
Transmission shudders when starting off and slams into gear when down shifting. Took truck to dealer while still under warranty and was told that GM states this is "normal operation" and refused to perform repair under warranty. Now that truck is out of warranty period, GM is saying that transmission needs work at a cost of $6000 for torque converter and valve body assembly GM is well aware of the issues they are having with their Transmissions and refuses to fix or update..
POWER TRAIN,ELECTRICAL SYSTEM,ENGINESeptember 23, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while at a complete stop, the Auto START/STOP function engaged, and the engine shut off as needed. The contact stated that while depressing the accelerator pedal to resume driving, the vehicle started rolling backward. The contact shifted to park(P), turned off and restarted the vehicle. The contact stated upon shifting to drive(D), the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the residence. The contact stated while starting the vehicle the following day, the steering wheel seized. The check engine warning light, the traction control warning light, the parking warning light, and other unknown warning lights were illuminated. The messages "Battery Saver Mode", "Service Charging System" and other unknown messages were displayed. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
SERVICE BRAKES, HYDRAULICSeptember 18, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 15 MPH and slowing for a traffic signal, the brake pedal was depressed; however, the vehicle was not slowing as intended. The contact stated that the check engine and service brake warning lights were illuminated. The contact pumped the brake pedal; however, the brakes failed to operate as needed. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the brake sensors and the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
POWER TRAINSeptember 13, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission experienced hard shifting and the front end was shaking and vibrating abnormally. The contact stated that the hard shifting mostly occurred while shifting from first to second gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was approximately 40,000.
STEERING,POWER TRAIN,SERVICE BRAKESSeptember 12, 2024
Was driving and the engine died, lost power steering, lost gauges (No speedometer, No Tachometer, Gauges quite working at all) and lost power brakes. Had to try and pull over and was not able to stop or steer easily. I almost hit several other cars and a guardrail trying to stop and steer to emergency lane. After I got stopped, I was not able to restart my vehicle, the starter just kept running but the engine would not start and gauges didn't work. I had my vehicle towed home and started trying to figure out what happened. Put my code reader on the truck and it showed 12 different codes including ECM/BCM failure. I started checking fuses and relays but everything was good. Finally found the problem at the ECM. There was a wiring harness that was not secured and was rubbing against the frame of the truck. One little yellow wire had rubbed through and shorted out which killed the whole truck. It looks like the manufacturer didn't secure the wiring harness in several spots which allowed the wiring harness to rub on the frame and the mount that holds the ECM. The mount for the ECM has started to rub through a different wiring harness and had started rubbing through wires in that harness but I caught it in time.
POWER TRAINSeptember 9, 2024
The truck has shifting issues. It down shiftshard causing the rearwheelks to lock up. vehicles have transmission issues such as shuddering and shaking in higher gears, and hesitation and lurching in lower gears. They also allege that GM told dealers to tell customers that these harsh shifts were normal
POWER TRAINSeptember 7, 2024
Unknown, but I believe the torque converter gave out and messed up the transmission.
STEERINGSeptember 6, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the power steering became inoperable. The contact stated that the check engine, service ESC, power steering failure, and service back over prevention camera warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The approximate failure mileage was 70,000.
POWER TRAIN,ENGINESeptember 5, 2024
I've replacd the transmission which was covered under extended warranty now I'm having to replace the engine which is not covered the car is only 5 yrs old
SUSPENSIONSeptember 4, 2024
While driving within the neighborhood, the upper control arm ball joint failed and the wheel folded under. After some research, it appears that this truck purchased new from the dealership where it was upfitted with a suspension leveling accessory as shown in the photo. It should have been included in NHTSA Recall 21V-718 as it clearly is premature failure of the OEM upper control arm ball joint due to the dealer installed Suspension Level Kit. Vehicle was purchased new at Vaden Chevrolet in Pooler GA.
POWER TRAINAugust 27, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission overheating message displayed. The vehicle was able to restart however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.
POWER TRAINAugust 23, 2024
When I started driving, the transmission began to feel loose, like gears weren’t seated all the way. And then it began revving for no reason, and would eventually catch a gear as I let off the gas. I was driving with my kids and I was afraid that the gears would catch at a high rev rate and send me forward into other vehicles or pedestrians so I needed to end my drive asap. I was attempting to turn left at a light and the truck stopped going into any gear and I was stopped in the middle of the road. I had to push my car out of the way with the help of others.
ENGINE AND ENGINE COOLINGAugust 20, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, there was a message displayed reading "Low Oil Pressure" prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of the exterior of the vehicle, the contact observed an excessive amount of oil leaking underneath the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the oil cooler line had detached. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: N192220080. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 111,000.
STEERINGAugust 19, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service power steering assist warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering gear box ground strap. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000.
LATCHES/LOCKS/LINKAGESAugust 13, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 73 MPH, the tailgate opened unintendedly. The contact pulled to the side of the road to inspect the tailgate and became aware that the tailgate was dented. The contact stated that the area nearby the back over prevention camera and the release button for the tailgate were damaged. The vehicle was taken to the dealer where it was confirmed there was no recall on the VIN related to the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 64,000.
UNKNOWN OR OTHERAugust 2, 2024
The rear view camera mounted in the tailgate of my truck displays a distorted and fuzzy display on the video display, when in reverse gear. When I select reverse gear and it's at night, the light at the top center of the tailgate, intended to illuminate the tow hitch, is so bright that it bleaches any view from the screen. I'd suggest the light be on a separate switch to be used only for actually hitching to a trailer. The display shows the guiding marks where the truck will go and it is bleached from view also. This is a hazard because the view is so blurry, nothing of value is displayed. I mentioned this to the dealer's service manager, where I purchased this truck, used, and he said that the camera would have to be replace or at least removed from the tailgate and cleaned and resealed. I noticedd this imperfection upon delivery as a used truck and since it's out of the warranty period i will wait to have it repaired. Thank you..
STEERINGJuly 31, 2024
The power steering light comes off and on and I lost power steering here and there.
ENGINEJuly 16, 2024
The engine oil cooler lines blew/malfunctioned. Was stuck on the side of the road in 100 degree weather had to wait 2 hours for a tow truck. Chevy was towed to a Chevy dealership and repaired. (Removed and replaced engine oil cooler lines as per manufactures specs. Completed oil and oil filter replacement. Added needed fluids to reservoirs.). Message alert about 15 seconds after. Light stated shut off engine low oil.
ENGINEJuly 10, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving and towing a small trailer, there was white smoke coming from underneath the vehicle, near the engine compartment and from the exhaust system. The contact was able to drive the vehicle to a local dealer where it was confirmed the vehicle was not under recall. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINEJuly 10, 2024
IT'S BEEN 3 TIMES I HAVE HAD A RECALL ON THE BRAKES AND THEY CHARGED ME FOR THE DIAGNOSIS THAT RETURNED p25a2 AND THEY WANT TO CHARGE ME FOR FIXING SOMETHING THAT WENT WRONG SINCE MANUFACTURING MY TRUCK ONLY HAS 6,000 MILES IT SKIDS A LOUD SOUND IS HEARD DOWN AND WHEN I BRAKE FOR A LITTLE MORE AND I CRASH 3 TIMES
STEERING,SERVICE BRAKESJuly 9, 2024
The brake system went out last month on my vehicle. While driving down a road approximately 35 mph I went to stop the vehicle and realized my brakes went out. I had to continuously pump the brakes to avoid hitting the car in front of me. When I hit the brakes several codes came up on my dashboard. Then the brakes began working again but the lights on the dashboard stayed on so I went to a parts house and they checked the codes. There was a code for the brake sensor. They cleared the codes at the parts house I did not order the sensor because the warning lights went off and I had no more problems with the brakes. Sunday, July 7th, I started the truck in a parking lot. As I was backing out of the parking spot the power steering went out and I almost hit the car parked next to me. Again the dashboard lit up with codes. I had no choice but to drive the truck to my house with no power steering. It was difficult to drive the truck back home and then to the Chevrolet dealership the next morning. I presently have the truck at the Auto nation Chevrolet. When I brought the truck in to the service department they hooked up the scanner to download the codes on the vehicle. Vehicle had several codes for the brake system, Telematics communication, engine control module, power steering control module and Body control module. The service Manager stated that they would need to charge me $200 to diagnosis the problem. They would need to keep the truck there 3-5 days. I am waiting on their diagnosis to determine the problem but I believe there is a safety issue involved with this vehicle and the repairs should be addressed by the manufacturer before someone gets hurt.
STEERING,SERVICE BRAKESJuly 6, 2024
Complete loss of power assist steering with multiple safety codes causing loss of vehicle control. Was able to pull over in parking lot to get vehicle off the road. Near impossible to steer when incident happened. Frightening experience. As other complaints have noted frame to body ground strap located behind passenger front tire severely corroded and causing loss of ground contact. No service center open so had to be towed home. Vehicle only has 27,000mi. This has been reported frequently and should be a safety recall as very dangerous.
POWER TRAINJuly 2, 2024
While operating vehicle in stop and go traffic the transmission downshifts so hard that the rear end locks up. This abruptly stops the vehicle. This happens quite frequently. The vehicle has had multiple warranty "corrections" made to include a new torque converter and flywheel. The issue was not resolved. Appears to be no correction or applicable TSBS that fix the problem more of a bandaid. This is a wide known issue at this point.
STEERING,ELECTRICAL SYSTEMJuly 1, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while her husband was making a right turn from a complete stop at approximately 10 MPH, the vehicle lost power steering functionality. The message "Trailer Brake" and another message indicating a power steering failure were displayed. The contact stated that her husband pulled to the side of the road, turned off and restarted the vehicle; however, the failure persisted. The contact's husband was able to drive to the residence by using physical strength to maneuver the steering wheel. The dealer was notified of the failure and informed the contact that the failure could be related to a corroded ground strap. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
ELECTRICAL SYSTEMJuly 1, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the tailgate emergency release button located inside the cabin was inoperable. Additionally, the contact stated that while pressing the button on the tailgate to open or close the tailgate, the tailgate would slightly open or be closed. The contact stated that the tailgate required to be pushed manually to open as needed or to be closed securely. The vehicle was taken to the dealer, where the tailgate motor was replaced; however, the failure recurred. The vehicle was taken back to the dealer where the contact was informed that the tailgate motor needed to be lubricated. The motor was lubricated; however, the failure persisted. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 10,000.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMJune 30, 2024
The oil cooler lines on my 2019 Silverado 1500 disconnected at the crimp while I was driving. The vehicle has only a bit more than 30,000 miles. I checked online, I.e. various sites as well as nhtsa and found the GM Customer Satisfaction Program N192220080. In the pdf on your site dated June 22, 2021, it is stated that only 530 vehicles were affected. I believe that this problem is more widespread than GM is willing to admit. Fortunately I was not driving on the interstate at a high rate of speed where “ a potential loss of propulsion” could have resulted in a tragic outcome.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINEJune 29, 2024
The electrical system: truck will make clicking noises after I turn it off and the keys are out of ignition. Radio won’t go off when it’s supposed to. I have fan on in my truck for the heat/ac and it blows out of the wrong vent or if I have dial on high there is nothing coming out. When I’m walking away from the truck it will start making noises. Head lights are dim inside lights are dim. I can smell gas in my truck. Transmission jerks no power at all driving up a hill. I had a 2006 Chevy Silverado. I fell in love with it the first time I seen it. She had a v8 vortex motor in it. I don’t know why a person would put come up with a v6 to pull an 8000 lb truck!!! It takes forever to speed up! I was told to save gas, I seriously don’t think so!!! I put transmissions and engines together for 15 years at Toyota. I have a lot of respect for the Japanese people because they care about what they build. Chevy needs to hire some people from Toyota to help straighten them out. Can’t really give dates to many!
ENGINEJune 27, 2024
2019 CHEVROLET SILVERADO 1500 D purchased in September 2019 with less than 100K miles dropped off at the Chevrolet deal on last Tuesday 6/18 report need a new engine which will be costing me more than the price of the vehicle.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINEJune 26, 2024
I was driving in Highway 85 going south 65 mph I had my grandkids in the backseat and my truck automatically baked by itself and that electrical system control light came on break tire minor needs service and my engine started knocking. I almost had an accident in the highway I had to disconnect my battery for my brakes to release.
ENGINEJune 24, 2024
Electronc stability control Emergency brake Engine lifters ESC system makes control on predictable Faulty emergency brake Loss of engine power Has been confirmed by the dealer Warning lights came on
UNKNOWN OR OTHER,ENGINEJune 17, 2024
I have 2019 chevy silverado 1500 that only has 38000 miles and bought it at 34000 miles. I drive it 20 miles if that to work and back only and use my wifes cars another chevy on weekends family car. One morning i turned it on and it stated no oil pressure to turn car off. I did as it stated lifted the hood and can tell the oil cooler line/hose came off due to the latch bracket not holding. Thank God i wasnt on the highway in dfw traffic could have caused an accident. Low and behold many hundreds of complaints with the same vehicle and issue has been filed with Gm motors. While in alaska and canada the exact same issue is recalled but not the united states of America! Please help as i cannot replace an engine in this time today with a family over an issue many hundreds of chevy owners are having. Its an obvious recall and part thats not up to the law or standards.
SERVICE BRAKES, HYDRAULICJune 11, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the message "Brake Failure" was displayed. The traction control, ABS, and check engine warning lights were illuminated. The contact stated that while approaching a red traffic light and depressing the brake pedal, the brake pedal was stiff and failed to respond as needed. The contact drove over the curb and onto the median, where the vehicle stopped. The contact was able to drive to the residence at slow speeds, and the contact turned off and parked the vehicle. The contact stated that upon starting the vehicle, 10 minutes later, the message was no longer displayed, and the warning lights were no longer illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 20V055000 (Service Brakes, Hydraulic) because the VIN was not included. The failure mileage was approximately 60,000.
ELECTRICAL SYSTEMMay 29, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to make a left turn, the vehicle stalled. The vehicle was able to be restarted and taken to a dealer. The dealer diagnosed the vehicle and determined that the ground wire, positive wire, and electrical connection box had low resistance causing the battery to drain and lose voltage. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was approximately 50,000.
UNKNOWN OR OTHERMay 24, 2024
Sliding Back window of 2019 and newer GMC pickups are experiencing issues with defects on the plastic connecting to the back window. They are cracking and allowing water to enter vehicle and down to carpet possibly creating mold. They have fixed mine one time already and the fix lasted for a little over 2 years. and just my truck was in the shop again for over a week and it’s the same issue . Advising they will not cover it under extended warranty . The is a health concern and GMC knows about it and will not do anything to rectify the problem
STEERINGMay 20, 2024
While driving my 2019 Chevy Silverado 1500 Crew Cab with the grandkids in the car the electric power steering was lost while driving the vehicle which almost cause an accident. It became extremely hard to turn the wheel lost the power sterering while making a turn almost hit the curb and by an on coming vehicle. I noticed there is a National recall on the Chevy Silverado's for this exact issue with the same symptons listed on the recall but my dealer ( Depaula Chev located in Albany NY) states for some reason my vehicles VIN is not listed as a recall thats associated with the National recall. I had a person come by cause Im afraid to drive the vehicle and it came up as service the power steering EPS.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEAT BELTSMay 20, 2024
Hello, I purchased a 2019 Chevrolet Trailboss LT from a Chevrolet dealership on April 23 2024. I noticed a few days later and after the first rain, the back window was leaking water inside. There is a service bulletin regarding this issue, I called General Motors and was told that they recommend me getting this repaired at my expense. Ironically my mother whom was with me at the time of purchase was coughing on our way home from the dealership and said she’s very sensitive to black mold and felt the truck had mold somewhere in it. I do have pictures of large water stains on the headliner along with water running down the back window onto the carpet. I do not feel comfortable putting my family in this vehicle with possible black mold. At time of purchase, i mentioned to the sales lady that my mother suffers from a chronic lung infection and the leaking back window service bulletin was never disclosed with me. I feel that General Motors should be held accountable to make these repairs at their expense due to black mold, water around electrical and seatbelts. Thank you for any help
STEERING,ELECTRICAL SYSTEMMay 20, 2024
Because of faulty ground strap, lost power steering and several other fault codes. Authorized GM dealer reported ground strap completely broke. My vehicle has a little over 26000 miles on odometer.
POWER TRAIN,ENGINEMay 9, 2024
Cracked Engine. There was no warning. No indications prior to incident. Driving approximately 45/50 mph on road, out of NO WHERE a message appeared "Shift into NEUTRAL and SHUT OFF ENGINE" I coasted to the side of the of road, there was no power at all. I did as the message stated. Once I turned off the vehicle, it would not start. It has not been able to start since that time. I had to have the vehicle towed. First to my local mechanic who could not find anything and suggested to take to a dealer, I had to have it towed again. Thankfully other vehicles behind me were patient enough for me to get to the side of road. However, this could have caused a very serious accident. I have read other complaints online regarding the same issue. GM/CHEVY states there are not enough complaints of the issue but have had some. Does a death need to occur to get attention? I certainly hope not. The vehicle has been properly maintained. Chevy can not give a reason for this happening. My vehicle is over the warranty amount in mileage. Therefore I have to pay 30% of the cost for a new engine. I would not be as upset if there was something I did, but if it is properly maintained, why? No one can answer that question. All I get is "I understand". If they did, they would have done something sooner and they would cover this cost 100%.There has to be some defect or issue somewhere. They can not seem to give me an exact figure for the repair. Who knows what my out of pocket cost will be.
POWER TRAINMay 7, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The contact was able to drive to an independent mechanic where it was diagnosed with transmission failure. The contact stated that while attempting to shift into 3rd gear, the vehicle returned to 1st gear abruptly. The vehicle was not repaired. The contact stated that the failure persisted. The contact replaced and performed a reset to the battery and the check engine warning light disappeared. The contact stated that after repair the vehicle worked properly for several days however, the failure reoccurred. The vehicle was taken to a local dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
ENGINEApril 26, 2024
I was on my way to an important doctor appointment driving on the interstate in fairly heavy traffic. All at once with no warning my engine died and the transmission shifted itself into neutral. I was in the fast lane when the engine stopped. Fortunately I was able to make it over to the emergency lane. Otherwise I could have very likely have been hit by another driver. This was a very scary occurrence. I had it towed to the dealer and was told that my 6.2L engine was locked up. I have done my own oil changes for the past 55 years so I know for a fact that there was oil in the engine and it had be changed regularly. From what I have read on numerous other web sites this seems to be a common occurrence with these engines. I think there should be a factory recall on these engines immediately before someone is seriously injured or killed. Please look into this very serious problem.
POWER TRAINApril 25, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while her husband was driving approximately 30 MPH, the check transmission warning light illuminated. The contact was informed by her husband that prior to the warning light being illuminated, the vehicle was vibrating and shaking abnormally. The contact stated that her husband had experienced the failure with the vehicle jolting and the transmission slipping while shifting between gears. The contact stated that the transmission was repaired 5-months prior at the dealer. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
POWER TRAINApril 25, 2024
Engine blew the lifters while driving on the highway at 75MPH in Morning traffic. The truck immediately lost power and dropped from 75 down to 45 quickly without any input from me. Luckily the cars behind me were able to swerve before hitting me while i was pulling to the side. The lifter failures are a known issue with GM trucks with the 5.3 and 6.2 liter engines. The service advisor told me they do at least 12 of these per month. There are 100's of messages on several forums where people have the exact same issue. Some of them experiencing the failures with as low as 5K miles. GM's fix is to replace both banks of lifter if the engine has under 16K miles and only replace the one bank if the engine has over 16K miles. The FIX is not really a Fix since GM is putting the same lifter design right back in, leading to many people having the issue multiple times.
ENGINEApril 25, 2024
Driving truck down road, suddenly alert on dashboard comes on that says “oil pressure low, shut off vehicle.” Turned into the parking lot, shut truck off. Noticed oil cooling line had come off the clamped side. Tried replacing it into clamp and replacing oil but engine would not turn over. Towed to shop. Had to replace entire engine. Noticed that other 2019 Chevy Silverado 1500s were recalled for same issue. Called to report to GMC—- they would not do anything about it since it was not part of the original recall. Please consider asking them to expand recall—-given that the recall reflects the exact issue we had with our 2019 Chevy.
ENGINEApril 19, 2024
1: Cylinder 1 misfire (available for inspection upon request) 2: Vehicle can cut off without warning while ABS brakes malfunction. 3: Dealer unknown Independent service confirm 4:unknown 5: engine light illuminated intermittingly 1week prior to the misfire.
ENGINEApril 19, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while his wife was driving at an undisclosed speed, the "Oil Pressure Low, Turn Vehicle Off" message was displayed. The contact's wife pulled to the side of the road. The vehicle was towed to an independent mechanic, who diagnosed that the failure was related to Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the VIN was not included. The contact stated that the rear main seal had previously been replaced due to an engine oil leak, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 84,000.
POWER TRAINApril 18, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while slowing for a traffic signal and coming to a stop, there was a jolt as if the vehicle had been crashed into in the rear of the vehicle. The contact stated that the vehicle also hesitated and then jerked into gear while depressing the accelerator pedal. The contact stated that the failures were intermittent but reoccurring. The contact stated that the "Transmission Hot - Idle Engine" was displayed. The contact had taken the vehicle to a local dealer who advised that the transmission failure was a known failure but that the manufacturer had not provided a remedy. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 65,000.
ELECTRICAL SYSTEMApril 18, 2024
When turning off the vehicle, the DIC gives an indication of Shift to Park warning. After a few minutes the beeping and warning would turn off. Started happening at 62,000 miles. Dealer looked for it April 18, 2023, could not duplicate the problem.
ENGINEApril 17, 2024
I had an oil cooler line fail on the interstate, causing a sudden loss of oil pressure. Caused a great deal of smoke to the side and rear of vehicle as well as oil spilled beneath. I was fortunate to get off the road before an accident occurred. There was a related recall to this line in the past but covered only a small number of vehicles. It still seems to be a common occurrence according to several mechanics, vehicle owners, and tow truck drivers.
POWER TRAIN,ELECTRICAL SYSTEMApril 15, 2024
When I put the vehicle in reverse the camera goes fuzzy then cuts out completely. Then goes on/off repeatedly. Also having transmission issues, I put the vehicle in drive and doesn’t move until about 7 seconds after I let off the brake. Does a bad jerk! Shifting issue throughout the whole time I’m driving! I talked to a guy about his truck that has the same issues I’m having and he said the dealer needs to change the transmission soon. Really concerns me bc I feel like one day it will leave me stranded and the truck only has 48,000 miles
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKESApril 12, 2024
This 2019 Silverado pickup truck lurched forward on 2 different occasions. The first time it lurched forward, it was in a parking lot and no damage was done to the truck or any other vehicle. The second time our 2019 Silverado pickup truck lurched forward I was turning around at a farm. The truck hit a wooden building on the farm and did damage to it and our truck did damage the front end of the truck to the tune of $3,474.00. If someone was in front of the truck, they would have been killed or seriously injured. We have been very careful with the truck ever since. We could pull it into our garage and it could lurch forward and go through the garage wall.
Crash reported
NHTSA #11582579POWER TRAIN,ELECTRICAL SYSTEMApril 7, 2024
the truck is constantly running a shift to park message. It takes continuous attempts by pressing the brake and wiggling or changing gears to reverse, to drive back to park in order to shut off. Sometimes, it takes up to 10 minutes to stop erroring before I can exit the vehicle. this has started a couple years ago there has been no resolution by Chevrolet as to the reason or an option to fix it the truck will not allow me to leave and lock it while this is occuring so i have no option but to keep to shifting gears to make it stop.
ENGINEApril 6, 2024
While driving vehicle oil cooler line detached from fitting. There were no prior leaks before the incident. The day prior the vehicle received an oil change and no leaks were observed.
ENGINEApril 6, 2024
The engine cooling oil line became separated at the crimp spilling all the engine oil onto the street while the vehicle was in operation, no warning lights were on prior to the malfunction, GM has made a recal for this particular issue
SERVICE BRAKES, HYDRAULICMarch 28, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at 45 MPH and depressing the brake pedal, the vehicle failed to respond. The brake, the ABS, and the traction control warning lights were illuminated. Additionally, the messages "Brake Service Failure "Trailer Brake System" "Service Trailer Brake System" and "Service ESC" were displayed on the GMC mobile app. The contact stated that he pumped the brake pedal; however, the failure persisted. The contact stated that as he was approaching the traffic light, he made a left turn into a ditch to stop the vehicle. The contact was able to pull out of the ditch. The contact stated that he activated the hazard lights and drove to the residence at 5 MPH. The dealer was notified of the failure and an appointment was made to tow the vehicle to their location the following day. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,120.
POWER TRAINMarch 28, 2024
Transmission slips, into 2nd i believe. Hard shifts, shuddering and shaking at intermittent speeds. Also missed shifts and dtc triggered in performance mode. Started happening last year, 2023, progressively becoming worse overtime. Last summer is when it didn't shift and set off multiple codes that had to be cleared to be able to operate normally. Dealership stated since codes had been cleared they couldn't do anything about it, so nothing was done. (I can still find the codes with my personal code tool)
UNKNOWN OR OTHERMarch 27, 2024
Rear defrost is causing a loud hissing/arcing sound. After leaving the defrost on for a short period of time, I could see smoke forming near the bottom left corner of the window. This is concerning because defrost is turned on automatically when the truck is started and it is cold outside. I see that many other people have reported the same issue on their 2019 Silverado 1500 when reading in the GM forum. In many reported cases, it will either catch on fire or completely shatter the window. I was told by my dealer that since my truck is outside of warranty, they would not cover the repair. This should be a safety recall covered outside of warranty period. GM has yet to announce a safety recall on this issue.
SERVICE BRAKESMarch 23, 2024
While traveling on the [XXX] at 70mph the truck started making a loud noise and started feeling like all tires were flat. Getting off the road the routors were very hot. Getting back on the interstate to get to an exit, a message appeared that said brake failure. There were no brakes when pedal was applied. It was towed to the Integrity Chevrolet in Chattanooga, Tn. A case was opened with General Motors #[XXX]. GMC reported to us that the truck which we bought with 5900 miles (driven by a salesman), had had the brakes reprogrammed 4 times which we were unaware of. They reprogrammed the brakes, put on new brake pads, milled the router and replaced the brake fluid, informing us this was needed, charging us $1210. GMC refused to pay because the dealership said it was normal wear and tear. Truck has 38,000 miles. Brake pads showed 62% front and 78% back life. We have emails as documentation. I was unable to upload but can forward if email address is provided. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) . The contact stated this is the 5th time the brake system has been reprogrammed, (4xs before we purchased it unaware of this and on March 11th).
ENGINE AND ENGINE COOLING,ENGINEMarch 18, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that oil had been leaking from the oil cooler lines. The contact took the vehicle to a dealer to be diagnosed. The dealer confirmed the failure and provided the contact with an estimate for repair. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was repaired. The failure mileage was approximately 74,000.
FUEL SYSTEM, GASOLINEMarch 15, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while in park(P), he observed a gasoline odor. Additionally, the contact stated that while driving at 65 MPH, he observed a gasoline odor entering the cabin of the vehicle through the vents. The contact exited the highway and pulled over, examined, and turned off the vehicle. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 123,000.
UNKNOWN OR OTHERMarch 14, 2024
My rear window was leaking and repaired by the dealer in 2020 . Then in November of 2023 I noticed the water again in the cab I noticed stains and mold in the cab the vehicle now had 42,000 miles the dealer said the truck was out of warranty so I would have to pay out of pocket or make an insurance claim . This is a health and safety concern if the window sealant can crack it can potentially pop out if the windows are open at higher speeds due to the pressure in the cab. Also General Motors does not want to acknowledge or accept full responsibility for the window or the mold and water damage!
STRUCTURE,VISIBILITY/WIPERMarch 14, 2024
Rear sliding glass on 19’ + model silverados. Water has entered into the cabin specifically to the left back passenger side. My vehicle to include multiple other people across the nation have been effected by this also. Specifically to mine, water has entered and stained the interior cabin panel. This is a safety/health concern to people experiencing this as it can cause asthmatic individuals and immuno compromised personnel to get deathly ill. I have my babies ride back there and it concerns me that they will get sick due to the negligence of GM not wanting to correct the issue to standard. The answer to the problem is a reseal, however, when that seal does not hold due to faulty back panel glass it is now your obligation to pay for a whole new back panel. Chevrolet has resealed the issue but I have also reached back out to them with no response due to the window not being aligned and portions of the seal being exposed to the weather.
BACK OVER PREVENTIONMarch 13, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the rear camera display image showed a blurred image. The vehicle was taken to a local dealer where it was diagnosed that the camera needed to be replaced. The camera was replaced but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.
UNKNOWN OR OTHERMarch 6, 2024
Truck developed leak in rear window area, which will create mold in the vehicle, making it unsafe to be in. Took it into Chevrolet dealer and told it was third brake light leak a known issue with a TSB. First told will need window replaced also, but then they changed to the reseal window (see quote attached). They "repaired" the leak, then same day it was still leaking. I returned to dealer (same day); now told I need to replace window as per a TSB! Another $1K cost to me. GM knows about this problem but is placing the cost on the customer. These trucks are not safe to be in, if mold develops.
ELECTRICAL SYSTEM,STRUCTUREMarch 5, 2024
The rear electric sliding window sealant fails in the there trucks allowing for water to get into the cab at times soaking the headliner. When this happens it can cause possible mold in the headliner leading to possible harm to any child seated in a car seat in the back seat. This should be a recall and fix by GM on these vehicles but they currently do not cover the fix.
UNKNOWN OR OTHERMarch 5, 2024
The rear sliding window structure is faulty and this is well documented through complaints. The structure surrounding the rear sliding window is not strong enough to stand normal wear and tear. This is documented in [XXX] . The supplier produced poor quality material. Was it the suppliers fault or GM's specifications? The water leakage can cause damage to the rear seat and floor board which can cause mold and mildew to form, causing a health issue. This happened to this vehicle. Because of this known problem which GM gets away with the consumer has to foot the bill. The dealership has to send this truck out to get fixed and the cost is around $900. Though the mold and mildew is not enough for a recall since it is not a safety issue. It does become a safety issue when the water interacts with the electrical system and causes it to short out and cause smoke. This happened to my son's 2019 Silverado Z71. The safety issue is when a child is strapped in their car seat in the back seat and this happens. Which happened in this instance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEMarch 1, 2024
Lost ALL oil pressure while casually driving 35mph. Safety issue, had to stop on side of busy highway. Truck warned me to turn off engine.
POWER TRAIN,ELECTRICAL SYSTEMFebruary 28, 2024
I have several issues going on with my vehicle. The transmission keeps shuddering and the dealer says there is nothing wrong with it. I've documented over a dozen instances. It feels like you are going over rumble strips. Also the screen flickers bad making it difficult to see the backup camera. I have a dozen or more videos on this and the dealer says they can't reproduce the issue.
ELECTRICAL SYSTEM,SERVICE BRAKESFebruary 26, 2024
Truck stay without breaks in the freeway randomly and bunch of lights came on
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESFebruary 23, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 3 MPH up the driveway, he heard an abnormal sound as if the vehicle was being struck in the rear. The contact stated that the vehicle stopped abruptly, as if he had depressed the brake pedal. There was no warning light illuminated. The contact stated that the engine was still running. The contact placed the vehicle in park(P), turned the vehicle off, and then restarted the vehicle, and shifted into drive(D) and was able to continue driving. The contact stated that the failure was intermittent at first but had since become a recurring failure while driving at various speeds. The contact was able to drive the vehicle to a local dealer who diagnosed the vehicle and determined that the Electronic Brake Control Module (EBCM) software needed to be updated. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the vehicle was not included. The manufacturer was informed of the failure. The failure mileage was approximately 154,000.
ENGINEFebruary 23, 2024
I am unsure why this organization has not made GM fix their lifter issues for their v8 engines. it is very common and has been around since the early 2000's especially with the 5.3-liter engine. my engine just had lifter failure at a little over 80,000 miles. this repair can cost up to 4000 to 12000 to fix depending on how bad the failure is. There are class action lawsuits on this issue. It's time to make GM pay up for customer losses. I am 5000 over my extended warranty, can't get a loaner from the dealership, haven't had my truck for almost over a month, spent 900 in car rentals so far. Again, this is a known problem, it needs to be addressed and fixed once for all. * Summary* Lifter failure Happened on the highway, lost almost complete power to my drive train abruptly. putting my safety and others safety at risk This is a very known and common problem with the dealerships, even the tow truck driver said must be your lifters before it was even at the deal, said he picks up 2-3 of these trucks a week with the issue. The component is at the dealership. diagnosed as failed lifters, still waiting for them to inspect the internal parts of the engine to see if it destroyed the internals with the failure. Warning lights came on at failure, and no symptoms beforehand.
AIR BAGS,SEAT BELTSFebruary 22, 2024
I was t-boned by a f-150, airbags didn’t deploy and my seat belt didn’t lock. With no safety features deploying, I sustained injuries. No one wants to inspect it, due to there being no fatalities or permanent dismemberment. There were no warnings or lights on prior to the accident, the seatbelts still latch and are able to be buckled which they shouldn’t be.
Crash reported1 injury(ies)
NHTSA #11573355ENGINEFebruary 21, 2024
Valve lifter broke cause misfire and engine slowdown. Truck towed back home, no longer useable, dealer stated vehicle off warranty GM has no recall. This is a known issue, with many incidents which has led to a class action lawsuit, that I am planning to join.
ENGINEFebruary 20, 2024
The contact owns a 2019 Silverado 1500. The contact stated that while her husband was driving 25 MPH, he observed a burning oil odor coming from the front of the vehicle. An unknown warning light illuminated with a message to turn off the vehicle. The vehicle was turned off and was towed to the residence. On another occasion, while driving approximately 55 MPH, the oil pressure warning light illuminated. The vehicle was turned off and towed to a dealer where it was diagnosed that the oil pressure lines had ruptured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 74,350.
ENGINEFebruary 20, 2024
Driving at normal speed, normal weather, and normal highway conditions my 2019 Chevy silverado 1500 suddenly, without any prior warning, became undrivable due to "No Oil Pressure". I had to pull over on the side of the highway where it stayed until the vehicle could be towed to a local auto mechanic. The mechanic informed me that the issue was due to an Engine Oil Cooler Line rupture; the same issue that's plaguing many other vehicles of my age and make. There is a recall: N212326940-01 as evidence. I don't understand why this recall hasn't been issued to others outside of Canada and Alaska, especially when this problem is happening at frequencies to cause a shortage of replacement parts in other parts of the U.S..
ENGINEFebruary 14, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 50 MPH in extremely cold temperatures, the engine seized and the wheels locked up inadvertently, causing the vehicle to skid to a stop. The contact was unable to pull to the side of the road. The vehicle failed to restart. The contact stated had to walk back to the residence in the extremely cold weather. The vehicle was towed to a friend’s garage. The vehicle was then towed to an unknown dealer, where it was diagnosed that the lifters had failed. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 71,000.
ENGINEFebruary 13, 2024
Engine cooler line is leaky. if I continue to operate the vehicle with low oil pressure, there may be a loss of propulsion. An engine operating with low oil pressure may also be prone to failure. In 2021, a TSB was issued to repair this problem, but it no longer is active.
ENGINE AND ENGINE COOLINGFebruary 12, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the temperature was below zero, the oil cooler lines cracked and began to leak oil. The contact noticed oil spots on the driveway. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to the Customer Satisfaction Program: N192220080 (Engine Oil Cooler Lines Detaching from Crimp). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 62,000.
POWER TRAIN,ENGINEFebruary 9, 2024
The truck has lifter failure leaving the Engine in Operatable at best you and you kids are stranded in 0% wether or broken down in the road. The other outcome is the Engine Explodes like a bomb when the internals let go from the failure. Lucky I was just left in the cold where I could have frozen to death. This happened at 70k miles but is happening to all the 19+ trucks with 5.3-6.2 the other problem is a transmission shudder making you barely able to keep control of the vehicle. You have had so many complaints here there have been several class action lawsuits yet nothing has been done why is Gm not held accountable?
SEAT BELTSFebruary 8, 2024
My 2019 Chevrolet Silverado 1500 RST was purchased brand new in 2019 and has less than 50k miles on it. The rear, passenger seat belt fails to retract which is a safety issue and where my child sits. Chevrolet stated that it was not covered under any manufacturer warranty or the purchased extended warranty from the dealership. This is a huge safety concern as the seat belt will not function without being able to retract. For it to fail with less than 50k miles and being less than 5 years old is unacceptable and so concerning. The estimated cost of repair is $806.51 which is crazy that they will not fix this issue as there is a new warranty for trucks built in 2021 and newer for safety belts specifically. Chevrolet should stand by their safety equipment, especially on their newer vehicles. I have uploaded a copy of the dealership information and recommended repair as well as cost of repair that they stated would not be covered.
POWER TRAIN,ENGINEFebruary 7, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the vehicle was shuttering with a whining sound coming from the engine compartment. The vehicle was taken to a dealer however, the dealer was unable to duplicate the failure. On another occasion, while driving 70 MPH, the engine revved but the transmission failed to shift gear as needed and the vehicle lost motive power and stalled. The vehicle was not able to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
UNKNOWN OR OTHERFebruary 5, 2024
On Monday, [XXX] my husband was driving his 2019 Chevy Trail Boss (VIN [XXX] ) home from work and a warning light came on the dash indicating “low oil pressure, turn engine off.” He pulled off the road immediately to turn the truck off and then realized that there was oil pouring out from the truck and which had covered the entire underside and sides of the vehicle. After having the truck towed to the local dealership we were notified that the issue was related to the oil cooler lines detaching causing the oil leak. The recommended fix was replacement of the lines and fresh oil. We proceeded with the service and thankfully there was no apparent damage to the engine at this time. The dealership acknowledged that this was a common problem with this truck. We paid $1,307.13 for the completion of this work, completed by Urka Auto Center in Ludington, MI. Unfortunately, after doing some research it has come to our attention that the detachment of the oil cooler lines is a very common problem amongst 2019 Chevy and GMC trucks and have located service bulletin (GMC TSB [XXX]) that identifies this as an issue for a select group of vehicles. It is very concerning that this has never been identified as a recall and it’s obvious that this issue affects many more trucks than those identified in the service bulletin. Similar issues also noted in Customer Satisfaction Program documents ([XXX] and [XXX]). We live in Michigan and, as happens in Michigan during winter, we’ve been experiencing snow and cold temps. It seems that in our research the colder temps put these oil cooler lines at an even greater risk of failure. The detachment of the oil coolant lines seems to be much more wide-spread than what has been acknowledged in the referenced documents. This parts failure has potential to severely damage the vehicle's engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
EXTERIOR LIGHTINGFebruary 2, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated there was water and condensation accumulating in the exterior cab mounted third brake light. The contact stated that water was leaking into the cabin of the vehicle from the brake light. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the brake light and the rear window needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 01-08-42-001N - Exterior Lamp Condensation and Water Leak (Exterior Lighting). The failure mileage was approximately 35,000.
ENGINE AND ENGINE COOLINGJanuary 29, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 45 MPH, a warning chime sounded as the "Low Oil Pressure, Turn Vehicle Off Immediately" message appeared on the instrument panel. The contact pulled off to the shoulder of the highway and had the vehicle towed to the dealer. The dealer discovered a leak in the oil cooler line that needed to be replaced. The manufacturer was also notified of the failure and the contact was informed that the vehicle was out of warranty. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 66,248.
POWER TRAINJanuary 26, 2024
The contact's boyfriend owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle began to jerk and hesitated while depressing the accelerator pedal. The contact stated that after a while, the vehicle would shut off while driving at various speeds, with the check engine warning light illuminated. The vehicle was taken to the dealer and the camshaft and transmission were replaced. The vehicle was taken back to the dealer on several occasions because the failure persisted. The contact was later informed that there was water damage throughout the vehicle and the contact was informed that the vehicle should have never been sold. The manufacturer was notified of the failure. The vehicle was then towed to an independent mechanic where it remained unrepaired. The failure mileage was approximately 63,000.
SERVICE BRAKESJanuary 26, 2024
Brakes locked up and rear end slide out when just feathering the brakes into a turn in the cold
Crash reported
NHTSA #11567921ENGINEJanuary 25, 2024
I was driving my 2019 Chevy Silverado and the low oil pressure light came on. I pulled over to find that my truck was leaking oil. I called a tow truck and had the tow truck take me to location that I bought the truck (25 miles away). While waiting for the tow truck I did research about what could be happening. While doing my research I found this recall by Chevy: [XXX] My truck was looked at and I was called the next day and informed that the issue was "oil cooler line crimps coming apart and leaking". To my dismay I was informed that my VIN was not part of this recall. I find this to be either very ironic or the recall needs to be expanded to include additional 2019 Chevy Silverado's. I have an email from the service manager; Dereck West, at Victory Chevy Milan Michigan, stating that the diagnosis was as follows: "inspected to find oil cooler line crimps coming apart and leaking. replaced oil cooler line assembly". Again, this seems to match the recall perfectly. I was advised by Chevy to file a complaint and retain all records related to this incident. I have tried contacting GM for additional support. I have been unsuccessful with getting any responses from GM customer support. Upon additional research I found many forums that describe the exact same issue that I have described above. Customers having to pay for an issue that matches identically to a recall because their VIN is not part of the recall. It is my opinion that this recall should be expanded to include additional VIN's for 2019 Chevy Silverado's. I am more than willing to provide any additional information that might be needed. I appreciate your time in advance and look forward to hearing from you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEMJanuary 22, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power with the message "Unable to accelerate above 25 MPH" displayed. The vehicle then indicated that the transmission was overheating. The check engine and ABS warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the battery, requiring that the battery be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to Technical Service Bulletin: 20-NA-149. The manufacturer was not notified of the failure. The failure mileage was 170,000.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINEJanuary 15, 2024
I started vehicle. Everything seemed fine. Drove 2 blocks and all eletricals started acting up. Lights flashing all warning lights went off. Service brakes, Service parking brake, service ECM, etc. Motor started to bog down and major knocking from engine. Took to GMC dealership. They found issues with lifters and had to replace all lifters and camshaft. Also replaced faulty brake sensor. Get truck back and oil cooler hose or line came off and was leaking oil. 1 week after repairs. Take back to dealership for repairs. 2 weeks later went to start truck all electronics went haywire, lights flashing, all warning lights start going off again. Truck will not start. Let sit for 15 mins. Try starting and no electrical power at all. Truck will not shift out of park. Major issue. Sounds to be a common issue with 2019 Trail Boss. Only has 40,000 miles.
ENGINEJanuary 12, 2024
Oil cooling line failure at crimp joint. If oil line were to come apart all the oil would come out under the vehicle which could cause a vehicle to go out of control or vehicle surrounding this vehicle to go out of contoll. Plus it would destroy the engine. Independent service center confirmed the issue. Other than myself and the independent shop inspected it. The car was at the dealer and said it was normal oil consumption. They did not due their due diligence to determine the cause of the oil loss. The warning comes on the information screen saying to add oil. There was a Technical Service Bullentin (n212326940) issued by GM that expired on July 31, 2023 to address this specific issue with a NHTSA ID 10200186. The problem is GM states that my VIN number was not part of this correction. The TSB only pertained to a small specific group. In researching this it is a wide spread issue of failures for this specific part. My truck was at the dealer the summer of 2022 but because the cooling line leakage is at the front of the vehicle dripping right under the front bumper, almost 20 inches from the motor it never dawned on me that it was part of an oil loss issue from the cooling line. At the time it was in it was still under the 3 year, 36 month warranty. Which meant it would have been covered.
STEERING,SUSPENSIONJanuary 11, 2024
In August 2023 I was hearing a popping noise coming from my truck. Took it to Hare dealership for diagnosis and repair. They had my truck until September 8, 2023. I was told Hare service couldn't reproduce the noise, ran multi-point inspection and was informed that everything was fine. Few days later, I returned to dealership and reported still hearing the popping noise. But service Mgr. said they found nothing wrong that wasn't repaired. Approximately 10 weeks later, while my wife was driving to pick up dinner, after stopping at a stop sign, she started moving and all the sudden steering the vehicle was impossible, and the truck collapsed in the middle of the dark road! See photos. I believe the safety risks to my family and other travelers on the roads speaks for themselves in this situation. I went to the scene with my father-in-law, where I saw my wife visibly terrified and shaking! As for the condition of the truck at the scene, see photos. I had the truck towed to my home, then called Hare Chevrolet the next morning and my truck was then towed to them. Hare reported that, Upper ball joint failed. Multiple damaged components. Recommend replacement of Upper Control Arm, Lower Control Arm, Axle Shaft, Steering Gear, RF Outer Tie Rod End, RF Brake Line, & Wire Repair for Speed Sensor. 4 Wheel Alignment: Required with ball joint replacement. [Primary]: D11 : Multi-Point Inspection (I), Wheels/Rims: Wheel repair. After waiting 6 weeks for Hare to provide a required written estimate detailing the costs of parts, labor, fees and taxes, I finally had my truck towed to another shop a few days ago. Excluding Sep. 8 to Nov 26, 2023, I have not had use of my family vehicle since August 15, 2023!
ENGINEJanuary 11, 2024
My truck recently started to leak oil onto my driveway so I took it to a local dealership to get it looked at. The service engineers diagnosed the problem as the Engine Oil Cooler line is detaching from the crimp causing oil to leak out. They also told me that there was a recall, see PDF attached, (#N212329640-01) that is associated with this problem. However, it only applies to my vehicle if it was manufactured in Canada and Alaska. My vehicle, I was told, was manufactured in Mexico. I brought it to the dealership and they told me this doesn't apply to my vehicles simply because of where my vehicle was manufactured. This is troubling information as the SAME issue that was part of a national recall is the SAME problem that is happening with my truck and could cause a major safety risk while driving, yet it is not part of the recall based off where it was manufactured. Specifically, the vehicle could be involved with "loss of propulsion" as stated in the original recall. This is too coincidental of an occurrence to simply ignore it which is why I wanted to file a complaint.
UNKNOWN OR OTHERJanuary 11, 2024
I was driving for an hour when the truck was dinging and it told me to turn off engine no pressure with oil coolant I pulled into a customer’s driveway and all the oil in the truck was all over the customer’s blacktop called Chevy they knew nothing about problem and said no recall and was not covered with 42000 miles on truck had it towed and repaired by my local mechanic who also questioned Chevy and got the same response
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINEDecember 31, 2023
Service park brake and service ESC lights are on, check engine on and motor making a knocking noise
ELECTRICAL SYSTEM,ENGINEDecember 23, 2023
When I shift the vehicle to “Park” and shut off the engine, a “Shift to Park” message comes on the dash and the electric components won’t turn off and the vehicle chimes until it will randomly stop. Sometimes it does not stop and will drain the battery completely. This happened once at a wedding venue in the middle of nowhere and I was left stranded. No matter how many times I restart the vehicle and shift to different gears, the message continuously comes up and only way to avoid battery draining is to disconnect it, which is a major inconvenience.
ENGINEDecember 18, 2023
One of the oil cooler lines on this truck is leaking oil from the crimped area where the rubber hose connects to the metal part. The GM Authority website says the dealer should fix this at no cost to the vehicle owner be because it is a GM issue on 2019 Chevrolet Silverados and 2019 GN Sierras. I called them and the lady looked up my VIN and said my truck isn’t included in this issue, but clearly, it is. The description of the issue on their website is the exact description of my truck and the issue of the leaking oil cooler line in the crimped area.
POWER TRAINDecember 12, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at approximately 15 MPH and accelerating, the vehicle independently came to a stop. The vehicle was still running however, the vehicle failed to accelerate while depressing the accelerator pedal. The contact was able to shift into reverse(R) and then shifted into drive(D) and the vehicle was able to move forward; however, the vehicle came to an abrupt stop. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer however, the cause for the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.
POWER TRAINNovember 28, 2023
Since approximately 30,000 miles I have been having issues with the transmission. I have taken my truck to x3 different dealerships. Tom Bell in Redlands, CA and Mark Christopher in Ontario, CA are the first two. Both of them have told me there wasn't a problem and reprommgrammed the computer for the trans. I tried working with the chevy advocate and they did nothing but give me the run around until my chevy warranty ran our at 60,000 miles. Now I am once again attempting to get the truck looked at by a chevy dealer and I have taken it today to Diamond Hills in Banning, CA. My extended warranty runs out in 3000 miles and they had me come in to have it evaluated and they said they wanted to service the transmission. So we will see what happens. I regularly take my truck to be serviced at firestone and my firestone rep has warned me my transmission is definitely going OUT! It is unfair how the everyday person if forced to eat the cost while chevy keeps making money and dodging their intentionally distributed problem trucks. Please advise on how to hold them accountable for their intentional malpractice. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STEERINGNovember 27, 2023
Vehicle steering became intermittently jerky while turning in reverse out of driveway and back up camera guide disappeared. This happenend suddenly every time backing out of driveway for about 4 days. The second episode was while attempting to do a K turn. Steering was lost, could not complete the turn almost putting the vehicle into a large ditch. I was able to complete the turn and vehicle opperated seemingly "normal". Concerned, I drove dorectly home, the same happened while turning another corner almost into a ditch.....had to stop short of the turn and muscle the steering wheel to safely get through the corner. The dash communication system showed "service power steering no assist soon" while the incidents happened. After parking vehicle at home the alert would not go away and unable to turn steering wheel. This steering issue seemed to happen at a reduced speed while turning. Very dangerous situation !! I will need to have the truck towed to shop for review and contact dealer for any currnt recalls. I know GM trucks have been recaled for this issue on past models. I have read a bad ground on the passenger side chassis behind front tire may be the culprit as well.
POWER TRAIN,FUEL/PROPULSION SYSTEMNovember 24, 2023
CEL for emissions evap circuit. Problem part is fuel pump control module. GM has recalled other vehicles over this part and has suggested its failed operation may cause the engine to stall due to the fuel pump shutting off. Currently my vehicles evap system is unable to vent fuel vapors to the engine which poses a safety risk if the pressure accumulates in the tank. I believe GM wasn’t thorough in the recall and only recalled what was absolutely necessary. The part is on back order which points to how common this item fails.
STEERINGNovember 23, 2023
Power steering failure while the vehicle is in motion. Power assist goes off and on intermittently, without warning. This causes a very unsafe condition, particularly if you are in a curve or turn. There have been other reported failures on this model truck. I have taken the vehicle to an authorized Chevrolet dealer who stated there is no recall on the vehicle for this problem, but also stated Chevrolet is aware of the problem and has had a recall in the past for the electronic steering doing the same thing. The dealer stated they could not replicate the problem and charged me 147.00 for diagnostic, which showed nothing. This was done, although the truck was sold as a certified pre owned vehicle with warranty.
ELECTRICAL SYSTEMNovember 22, 2023
At a major intersection of several lanes north/south & east/west silverado stalled while waiting for the red light to change. Engine cutoff, would not restart, and situation was high traffic time at a high traffic intersection. Car was towed, problem diagnosed as the electronic sensor would not allow electricty to the starter motor. required part is not available, it turns out that this is reportedly a common problem. The truck is a Silverado 2019 with 36,811 miles. Reportedly out of warranty but this appears to be a common problem and certainly is the kind of problem that would be many years down the road
UNKNOWN OR OTHERNovember 18, 2023
Back up camera fails, and a collision follows. The camera keeps flickering and going black all the time. I ask the dealer and was told that if the factory warranty expired, nothing they can do. Also the infotainment system is failing, turn off then on, or freeze if temperature is cold. Same answer from dealer
Crash reported
NHTSA #11555783STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMNovember 2, 2023
I've had continued issues with components that are electrical . The interior electrical items go wonky, radio touch screen will blink back and forth between two screens for several minutes. Sometimes the sir and radio will just turn on with no key, this is random. It will also turn on off then on again after removing key. The ac has begun to randomly stop working(, blowing cold or at sufficient correct speed) all these occurrences are random, have been checked, unable to duplicate or correct. Bigger more serious issues . The steering and loss of power and hesitation in transmission. My steering went horribly bad. It was replaced and it's still bad and the power module in new unit is bad.. again waiting for s new tech and pinion. (It's been ridiculous with the strike) the steering for several months has been extremely sloppy causing the truck to wander and it's very unsafe. Over the last couple months there's a hesitation when stepping on the gas. As well as a loss in power while driving and far too much gas is required to get it going. The truck purrs when idling but it's losing power. I've stayed on top of the maintenance.. I've had everything checked. These electrical issues have become more than annoying. They are now unsafe, becoming very expensive and have resulted in my having to rent a vehicle. I see there have been many complaints over steering, transmission and electrical. It's time to do something about these unsafe issues
POWER TRAINOctober 31, 2023
We are experiencing Vehicle shuddering and or shaking when accelerating and Jerking while shifting the vehicle. Originally discussed with dealership during routine oil change and thought that it was possible connection with the auto stop/start so no further action taken. Problem has worsened to now affect ability to tow trailer and or use vehicle. Vehicle has already had engine replacement at 41k due to engine oil coolant line failure. Current mileage at 86k. We do not feel comfortable driving the vehicle at this time so it is parked awaiting service appt with dealership.
FUEL SYSTEM, GASOLINEOctober 20, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle shuddered. Several unknown warning lights were illuminated. The local dealer was contacted, and the vehicle was diagnosed, and it was determined that the purge valve and EVAP system needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, where it was determined that the fuel pump control module needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.
ELECTRICAL SYSTEM,BACK OVER PREVENTIONOctober 20, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 55 MPH, the instrument panel became inoperable. Additionally, back-up camera was displaying a black screen. No warning light was illuminated. The vehicle was diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 20,000.
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMOctober 16, 2023
MY PURGE PUMP HAS GONE OUT 3 TIMES. I DO NOT OVERFILL MY TANK. THEY HAVE ALSO STATED IT IS DUE TO NO LID ON THE GAS TANK BUT THIS TRUCK IS DESIGNED WITHOUT A LID FOR THE TANK. THE CATALYTIC CONVERTER HAS NOW GONE BAD PER THE DEALERSHIP. THE TRUCK ONLY HAS 121000 MILES ON IT. I SHOULD NOT BE HAVING THESE KINDS OF PROBLEMS. I WANTED TO REPORT THESE SINCE THE TRUCK IS NOT THAT OLD SO THIS MAY BE AN ISSUE WITH OTHERS. SINCE I PURCHASED THE TRUCK IT HAS JUMPED AT TAKE OFF AND NO ONE CAN EXPLAIN THIS. THE DEALER SHIP ALSO GIVE DIFFERENT ANSWERS FOR THINGS AND DOES NOT SEEM TO KNOW WHAT COULD BE WRONG.
POWER TRAINOctober 12, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the shift-to-park message was displayed and the alarm was chiming. In addition, the battery died. The driver applied the emergency brake but was concerned about the vehicle moving. The driver was unable to tell if the vehicle was in the parking position. The vehicle was taken to the local dealer, where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was contacted and opened a case. The failure mileage was approximately 73,000.
ENGINEOctober 12, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 5 MPH, the contact heard an abnormal noise and the vehicle was hesitant to accelerate. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The mechanic was not able to diagnose the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was unknown.
POWER TRAIN,SERVICE BRAKESOctober 10, 2023
I bought a 2019 chevy silverado z71 trail boss a month ago and just bought a camper and went and towed to to a camp ground thous weekend and the transmission headed up to 270 degrees took it in the torque converter was bad and towed it some transmission still getting to 250 and won't shift right and transmission with out the camper still jurks into gear and the brakes when u step on them shutter alot
POWER TRAIN,ENGINEOctober 8, 2023
Vehicle DIC displays a low oil pressure warning and zero oil pressure repeatedly. Oil pressure returns to normal shortly thereafter. Vehicle also displays many other warnings and cautions intermittently.
POWER TRAINOctober 2, 2023
Transmission slams down into gear when downshifting causing the truck to jerk. My concern is controlling the truck during the violent downshifting.
POWER TRAINSeptember 30, 2023
While driving the vehicle on 27 September 2023 the check engine/transmission light came on, and the vehicle down shifted and loss the ability to accelerate, started to drive rough causing a safety hazard in traffic. Took the vehicle to the dealership Southern (formerly Hall) Chevrolet Chesapeake, VA where purchased because I have an extended warranty. Diagnostic was performed, which idendified codes P0776, P0717, P0700. Technician states vehicle is not driveable and needs a new transmission. The vehicle is a 2019 Siverado 1500 LTZ Z71 Crew Cab with approximately 90,290+ miles.
STRUCTURESeptember 29, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that after a visual inspection, he became aware that there was extensive rust throughout the sub frame of the vehicle. The vehicle was taken to the dealer and the contact was informed that there was not enough damage to warrant a repair of the sub frame. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 34,000.
POWER TRAINSeptember 23, 2023
Transmission started slipping and shuddering on vehicle with only 72,000 miles. Took to the dealer and they diagnosed the transmission fluid and torque converter needed to be replaced. The vehicle experienced harsh shifting since new and is a safety issue due to delayed speed, slipping, and hard shifts. There is a class action lawsuit for this 8 speed transmission and GM refuses to fix it. I paid $3,000 out of pocket to have this fixed even though it’s a known. Issue.
STEERINGSeptember 20, 2023
When started vehicle, ECS warning came on dash, slippery drive icon came on dash & Service Power Steering, Drive With Care came on dash. Was unable to steer vehicle as no power steering. Turned off vehicle, checked fluid levels, everything full & no leaks under vehicle. Started vehicle & no warnings and no issue, was able to drive home. Has under 25k miles, serviced regularly & has all original tires/parts from dealer when purchased. I'm the only owner of this vehicle. Have called dealership that does my service & no call back yet regarding this issue. Have not had this issue happen but this one time so far with no prior warning. Anything with steering issues could pose a hazard for the driver & is unsafe. No recalls have been sent out for this either.
TIRESSeptember 13, 2023
Front driver ( PJB9 C21V 0619 ) and passenger ( PJB9 C21V 0419 ) tires are wearing uneven with correct alignment. Severe feathering, rought riding, and loud road noise.
POWER TRAINSeptember 7, 2023
While accelerating vehicle has a hitch and/or grinding sound like the transmission is slipping and/or can’t get in gear.
POWER TRAINSeptember 4, 2023
Transmission will occasionally shift hard, “buck”, jerk and shake the vehicle. Problems also encountered when shifting from reverse to drive, when completely stopped, the vehicle will jerk and shake.
FUEL/PROPULSION SYSTEMSeptember 3, 2023
Car seems to be having Same issue it was recalled for previously. It powers on but once pushed the start button it does not start it makes a clicking sound and gives a code it was previously recalled for
STEERING,ELECTRICAL SYSTEMSeptember 1, 2023
I first noticed jerking in my steering two days later the power assist failed. It was almost impossible to steer the vehicle. Luckily I was just leaving my drive. Next time I was in the vehicle the power assist for the steering worked fine, went online and found a video that makes the repair was a body to frame ground strap. This braided copper ground strap from frame to body is located right behind the passengers front wheel. It is subject to salt and corrosion. My vehicle only has 40,000 miles on it and I do have a picture of the failure cost me $10 to repair it shame on GM for putting this critical ground just behind the front tire exposed to salt and corrosion
POWER TRAINAugust 31, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while the vehicle was shifted into park(P), the transmission erroneously jumped into reverse(R). Additionally, while driving at unknown speeds, the vehicle shimmied. The vehicle also unintendedly downshifted. The vehicle failed to accelerate at above 40 MPH. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the torque convertor and drive shaft needed to be replaced. The drive shaft was replaced but the failure recurred. The vehicle was taken to another local dealer, Balise Chevrolet Buick GMC (440 Hall of Fame Ave, Springfield, MA 01105 (413) 233-4668) where it was diagnosed and determined that the tires needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer and informed provided warranty information. The failure mileage was approximately 35,000.
POWER TRAINAugust 26, 2023
vehicle experiences a vibration or 'shudder' when accelerating and when maintaining a constant speed. The shudder is coming from the transmission. There could be a safety concern should the transmission fail during operation. The dealer has confirmed the problem and performed a fluid flush. However, the problem remains. No warning lights.
POWER TRAIN,VEHICLE SPEED CONTROLAugust 22, 2023
When pulling off or slowing down, there's hesitation, jerking, and kicking or slamming going in or out of gear. Was passing a vehicle one day and it started going, then lost acceleration. I put it to the floor, still no acceleration. My Abs/Traction light came on, the rear end started like bouncing, or something with traction. As I pulled over, the abs/traction light went off. A few times we complained about it, they looked at it, but said they couldn't find nothing wrong with it. It's still happening and it is dangerous. I have a 17 yr old Autistic son, I drive him everyday to school, almost 4 hrs a day. We bought the truck cause we needed something reliable. But now that our warranty is up we can't afford to get it fixed. They made sure to let us know about our warranty was out. But at the time they looked at it, we had warranty. But when it came to get it looked at it would take days, and we needed a rental but they never had one, so we would have to wait till they had an opening. Please help thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAINAugust 17, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth and then shifted into park(P) before the proper gear was recognized. The vehicle was taken to the dealer, where it was diagnosed that the shifter cable needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 44,000. The VIN was unavailable.
POWER TRAINAugust 15, 2023
The transmission totally failed on my 2019 Chevy Trail Boss Z71 at 72115 Miles. It failed while on the freeway. I paid to tow it to Atlas Transmission. I paid $4536 cash for a total rebuild. After it was fixed it started to fail again because they used rebuilt GM parts. I Traded the truck in to buy a Dodge Ram.
STEERING,POWER TRAIN,ELECTRICAL SYSTEMAugust 14, 2023
There is a vibration that is randomly felt. Over the last year I have replaced struts shocks control arm control arm bushings sway bar link sway bar link bushings tires twice and the vibration just keeps increasing to the point it's doing it now when I turn or take bends in the highway. There is now a flat spot in a tire feel when going it slower speeds to be added to the vibration that happens later on obviously related. This is either from my understanding going to be axle or driveshaft it's going to get looked at today since there's nothing left underneath to repair. This has ruined a pair tires I bought last year for $1,500 in September and probably well on its way to ruining the tires that I've just put on last week for $2,400. There is a hesitation a lack of response and a vibration. As far as the electrical goes it makes this very weird buzzing sound very randomly it's only happened about four times it's loud and it can't be explained. Also sometimes the radio and the AC just turns on and there's no key in the car and I've had the door open for a few minutes. Sometimes after turning it off he'll turn everything off but turn it all back on again no key in. Sometimes I can turn the stereo off and it makes a whistling buzzing sound and it's not even on. As far as any light indicators on the dash for any of this no never had a one. I have completely taken care of this vehicle with the transmission flush and will changes and everything that it's supposed to have and I put a lot of money in it since I've had it in a year but I shouldn't have to on 2019 and it's still experiencing the same problems and I have plenty of documentation. As far as date of occurrence it's been continual and random since I bought the truck in June of 2023 from a local dealership called Lokey
UNKNOWN OR OTHERAugust 11, 2023
Not really a safety concern but the backup camera worked for about a year, then got foggy during wet weather and completely useless in winter here in Anchorage, it was still foggy the following summer and then it went completely off and the following message appeared on the screen: service rear vision system. Of course it’s out of warranty now. I just think they should last more than a year or two in fact I’m still paying for my truck and a good feature that is really unimpressive. Thanks for your time.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEAugust 7, 2023
Loss of power/misfire on cylinder 6 Diagnosis is cam/lifters. 8/4/2023 120k miles. Shift to park warning at 60,000 miles. continues. Max speed held to 65mph due to abs system???? for 10 minutes at approximately 90k miles. Park assist failure (complete) at approximately 80k miles.
POWER TRAINAugust 4, 2023
GEAR SLAMMING INTO LOW GEAR FROM DRIVE, JERKS, WILL NOT COME OUT OF LOW GEAR. WARMING LAMP COMES ON. HAPPENED 3 TIMES WITHIN 3 MONTHS.
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIRAugust 1, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the vehicle failed to exceed 43 MPH. Additionally, the check engine warning light was illuminated, with the "Service ESC", "Service ABS", "Service Traction Control" and "Service Brakes" messages displayed. The vehicle was taken to the local dealer who diagnosed that the brake master cylinder and electronic brake module were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 57,500.
STEERINGJuly 31, 2023
While driving home from church the vehicle suddenly lost power steering when making a right hand turn. I had to go into the opposite lane to make the turn. Fortunately there were no other vehicles in the other lane and I was not far from home . There were no warning lights displayed during the incident. When restarted the truck the same day the power steering was working again. The the next day I started to drive out of my drive way and I finally got a message on my dash that said "Service power steering no assist soon". I called to have it service, but cannot get for 2 weeks. I called chevy customer service to inform them of the incident. They suggested having it serviced by a chevy dealership.
ENGINEJuly 28, 2023
Engine failure at 86370 miles while driving down the highway. Towed to Sullivan Tire, mechanic found 2 bad cylinders and the lifters had destroyed the cam, requiring a total engine replacement. This mechanical failure of the engine was sudden and unexpected, placing myself, my children, and other drivers at risk of injury on a very busy highway (MA-24). Discussing this with the mechanic (Sullivan Tire), this malfunction has been confirmed by a GMC certified dealer and service shop (McLaughlin Chevrolet) that there are several other Chevrolet/GMC vehicles that GMC technicians and third-party technicians that are reporting have had the same mechanical failure in the engine. I am unaware if this has been inspected by the manufacturer. It has only been inspected by third-party technicians at Sullivan Tire in Bridgewater, MA. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.
POWER TRAINJuly 28, 2023
Transmission failure at ~90700 miles. Transmission failed while driving home from work on US-95 on 26 July 2023, placing myself and other drivers at risk of accident and injury due to vehicle unable to shift gears at higher speeds. This problem was confirmed by Sullivan Tire mechanics, who also spoke with mechanics at McLaughlin Chevrolet, who have stated that they have received vehicles for repair and replacement for the same mechanical failure. I am currently waiting on insurance to inspect this issue. The malfunction indicator light (MIL) did come on the information center at the same time the problem appeared.
TIRESJuly 28, 2023
Bridgestones Alezna A/S 02 275 / 60 R 20 I was driving on the highway 17 on the far left lane when the tire suddenly blew out and we had to pull over, the entire sidewall of the was blown out we had a spare and a Jack so we were able to change the tire
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINEJuly 25, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 60 MPH, the vehicle lost motive power with the engine misfiring. The messages "Service Parking Brake" and "Service ESC" were displayed. The check engine warning light was also illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that cylinder #5 lifters had collapsed. The dealer informed the contact that the cylinder lifters needed to be replaced. Additionally, the camshaft would be replaced as necessary. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
POWER TRAINJuly 14, 2023
Vehicle started shuttering then almost slamming from gears and eventually gave out at 97k - Vehicle is still in the shop right now, as I have no other vehicle
ENGINEJuly 11, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed the check engine warning light illuminated. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was taken back to the dealer and test driven. The contact was informed that the cam shaft and lifters needed to be replaced. The vehicle was repaired. While driving at an undisclosed speed, the oil pressure sensor warning light illuminated. The vehicle was taken to the same local dealer where it was diagnosed that there were metal shavings inside the engine. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 76,000.
STRUCTURE,VISIBILITY/WIPERJuly 7, 2023
Rear window leak The cracks can be in the left and/or right side of the rear sliding window plastic upper rail glass guide which is covered by the roof rear spoiler. Examples of a left (1), then right side (2) visual crack (with the spoiler removed) are shown in the graphics above.
STEERING,ELECTRICAL SYSTEMJuly 7, 2023
Service Trailer Brake warning flashed then suddenly lost power steering which nearly caused a crash. Vehicle was taken to dealership and a corroded Grounding Strap caused the complete loss of the electrical power steering system.
POWER TRAINJuly 6, 2023
The vehicle started jumping when switching gears or when accelerating from a stop. The drive shaft ended up separating from the transfer case, lost 3rd gear in the transmission, and blew the 8th cylinder in the motor. I am seeing that this is a common issue with the year, make, and model. Yet not all that were affected were actually included in the recall from 2020. We luckily were not in an accident from this incident however, this has cost us well over $10,000 in repairs. This issue needs to be addressed and GM needs to fix this problem. This could cause an accident.
POWER TRAINJuly 5, 2023
Vehicle is in the shop getting repaired under warranty for a defective transmission valve body. Chevrolet is not able to get the part and it has been two weeks. Almost had an accident on trying to come to a stop and the transmission failed.
POWER TRAINJuly 3, 2023
The transmission jerks when shifting or just driving as you’re accelerating and as you’re at cruising speed, the transmission has a shutter that creates a vibration through the truck. My safety was put at risk as I did not know if the transmission was gonna fail as bad as the truck was shaking. The dealer reproduced the same problems that I was having. Said the fix was to change out transmission oil with the new transmission oil. Had to pay for a flush and filter at 56,000 miles. There were no warning lights coming on for the vehicle. Just the shattering of the transmission.
ELECTRICAL SYSTEM,ENGINEJune 30, 2023
The wiring harness of the vehicle was placed too close to the frame and began wearing the wires down until they broke. Once this happened, the vehicle turned off while driving and would not restart for a few minutes. The vehicle would turn off repeatedly every few minutes leaving me stranded in the middle of the street until I could get the truck to turn off and restart. There was no warning on when the engine would shut off, it just happened randomly while driving and while in park.
POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCEJune 30, 2023
The pickup shifts violently in and out of overdrive and than into second and than overdrive all while driving down the road at 55 mph and the rear end locks the tires up some times and the whole truck vibrates really and this power Tran problem is getting worse everyone I drive it and it's not safe to have any passengers or my kids in it anymore and it feels like the transmission is going to disintegrate at any moment because and if it does the transmission is going to lock up and than its going to cause a car accident ..PLEASE FIX THIS PROBLEM BEFORE THIS TRUCK CAUSES A ACCIDENT BECAUSE OF A MANUFACTURING PROBLEM ..IM JUST THINKING ABOUT MY KIDS SAFETY AND OTHER FAMILIES SAFETY ON THE ROAD ...FROM A CONCERN PARENT ..
POWER TRAINJune 26, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the transmission was shifted into park(P), the contact turned off the vehicle; however, the instrument panel and radio remained operational. The contact restarted and then turned off the vehicle a second time to correct the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 70,000.
POWER TRAINJune 22, 2023
Started the truck and we have multiple service errors on the screen Service ESC Service 4wd drive Steering assist is reduced
POWER TRAINJune 22, 2023
While traveling at a high rate of speed one of the Active fuel management lifters failed. This caused a misfire in one cylinder also damaging the cam shaft. The engine was stuttering and running very poorly at higher speed. Luckily it did not cause a complete engine failure and I was able to safely exit the highway and make it to a garage. The repairs totaled over $5900. This is a known problem with the AFM system and continues to be ignored by GM. Under different circumstances this could be potentially a very dangerous situation.
POWER TRAINJune 21, 2023
My 8 speed transmission jumps out of gear randomly. Sometimes when I'm trying to pass on a 2 lane road at which time I am forced to hit the brakes and get back in line behind the vehicle I was trying to pass. Or after have stopped at a stop light or stop sign and I'm attempting to make a turn. At which time it will sometimes jump out of gear causing me to be stuck in front of oncoming traffic. It's getting worse and the GM dealer can't do anything about it.
POWER TRAIN,ENGINEJune 19, 2023
So my Silverado is having the same issues as many other Silverado owners. I originally had the vehicle in for service on a transmission issue, which is also another problem these vehicles are having. As for the engine issue I have experienced the vehicle stalling out after running rough, primarily after the vehicle has been running for a while. In addition, there are times when I am driving at highway speeds and the vehicle seems to shudder and shake. I thought OK maybe it's the wheel balance or alignment so I took it in for the wheel balance and the alignment and it still is doing the same thing. So at this point I had the spark plugs, wires and coil packs replaced. Still having the same issue. In addition to this I had the vehicle in for first time transmission hard shifting at around 20k miles. The technician took the vehicle for a drive and stated that there was an issue and that the computer reset should eliminate the problem. It didn't. So I dealt with this multiple times, bringing the vehicle to service for diagnosis and even filing a claim with GM. The vehicle is still experiencing these problems with the hard shifting. I had the recommended maintenance performed on the vehicle which included fluid replacement without a resolution to the issue. I have completely lost confidence in the GM products and their service technicians as they've been unable to repair the vehicle to proper running order. This will be my last GM product, and that says a lot coming from a GM family member. Sad that quality has significantly gone downhill.
SUSPENSION,POWER TRAIN,SERVICE BRAKESJune 14, 2023
Currently own a 2019 Chevrolet Silverado 1500 Texas Edition Z-71. Transmission continues to hard shift / lunge in forward and reverse. The transmission has popped so hard, on multiple occasions that I was convinced that someone had hit me from behind and had to pull over. The downshift is occasionally so hard that it that you jerk forward out of the seat. In October of 2022 the downshift at 15 mph made me lose control of my truck and utility trailer, sliding me into a small tree causing over two thousand dollars in damages. The suspension is also extremely shaky and any rough terrain makes the vehicle uncontrollable even at low speeds. I have almost had 3 additional accidents because of loss of control in rain and snow. The suspension is also noisy when you first drive with a grinding / rubbing sound. Vehicle has been in for service for these issues on more than one occasion and I have been told they cannot find anything wrong. I have had a transmission code in the past that eventually turned off. A quick internet search shows these all to be known issues and Chevrolet refuses to address of repair these major safety issues.
Crash reported
NHTSA #11527026POWER TRAINJune 2, 2023
My transmission is always shifting hard and shuddering intermittently and is going in for inspection. Shifting hard could cause a problem for the driver it is very distracting. Yes, independent service center. No. No warning lamps came up and it has been going on just under a year now
SERVICE BRAKESJune 2, 2023
Started truck in morning and service brake assist was displayed. Called dealership and was told ok to drive probably just a brake pad sensor. We were on vacation so kept driving, drove around Colorado Springs brakes seemed different but ok. Proceeded to drive up pikes peak just past 10 mile mark instrument cluster light up and chiming. The dash had service engine light, traction control, and brake light on. Instrument said brake system failure 43mph top speed, service esc, service trailer brake system and service brake assist.Was not using brakes as was climbing mountain. Proceeded to pull over and called dealer again. Was informed can’t really do anything as that far away and try disconnecting the battery. Did that and nothing changed. Proceeded to drive down mountain and contact local dealer. Drove truck in limp mode to dealership. The were able to get truck in and diagnosed internally leaking master cylinder. Master cylinder has to be replaced as it has failed. Truck has 63000 miles on it. This is a major safety item and should not of failed with this low of mileage.
ENGINE AND ENGINE COOLINGJune 1, 2023
The contact's business owns a 2019 Chevrolet Silverado 1500. The contact stated that while an employee was driving approximately 60 MPH, there was an abnormal sound detected. The engine cooler warning light was illuminated. The contact pulled over and drove about five more miles. The vehicle was towed to the local dealer where it was diagnosed that the oil cooler line had detached. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the repair was not covered under warranty. There was no additional assistance provided. The failure mileage was approximately 65,000.
POWER TRAINJune 1, 2023
*What component or system failed or malfunctioned, and is it available for inspection upon request?- drive transmission while driving at a low speed 25mph or less I stopped at a stop sign and preceded to go while accelerating the truck started to go and immediately stopped moving forward with a high rev on the RPMs I checked to see if maybe the truck died but it was still in drive I put my hazard lights on and shut the truck off thinking for some reason it shut off when starting again immediately did a high rev when trying to accelerate with the gas pedal now this happened for about 10min I a high traffic area I proceeded to push the truck out of the way with the help of some kind strangers, I waited about 20min till starting the truck again and regained drive i went back and forth momentarily only to have the same thing happen again. I had to leave my vehicle in my work parking lot and have my wife drive 1 1/2hr away to pick me up. *How was your safety or the safety of others put at risk? - I had no indication on my dash of any check engine lights luckily I was only going a slow speed and was at a stop sign when the incident happened I obscured a heavily traffic area and I had to push the vehicle to a safe position. *Has the problem been reproduced or confirmed by a dealer or independent service center? - I have yet to get this to a dealer, I currently had towed to my home. *Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No *Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No warning lamps This vehicle has 80,000 plus miles is used as a family/every other daily driver I have not hauled anything but a vintage trailer that's well within its towing capability I have no warning lamps to even indicate a problem is occurring at this time.
UNKNOWN OR OTHERMay 27, 2023
Truck does not recognize shifter position of park, will not turn off properly. No wat to tell if transmission is safely in park. Does this about 50 percent of the time. This has to be a safety issue. A dealer in Arizona says that on model of the Chevy Silverado it is a regular issue. I would think this should be a safety recall item.
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEMMay 24, 2023
Lifter randomly went bad while driving down highway. Safety concern is being put into low power mode on an interstate and vehicle running rough. No warning lights and perfect performance before it happened.
POWER TRAINMay 23, 2023
The torque converter fails prematurely at 100k miles cause driver to be left stranded and left with a 5k-10k bill to fix it.
ENGINEMay 22, 2023
Engine oil cooler lines detached from crimp. Took my Truck (chevy silverado 2019) to dealer on Friday May 12, 2023 for an oil change and state inspection. Monday May 15th, 2023 while driving a warning STATING OIL PRESSURE LOW TURN OFF VEHICLE message flashes . Truck was towed bk to Chevy dealership. Dealership states there is a recall on engine oil cooler line but my VIN was not included. Chevy dearlership says this happens all the time lately with the same make and model. Picture shows zero damage to the crisp or oil line. It will just spontanously break off while driving.
POWER TRAIN,ENGINEMay 16, 2023
Several Thousand of these vehicles are experiencing engine/ lifter and transmission failure which can cause accidents and death. There was a class action lawsuit filed against GM and it needs to be offered to all owners of these affected vehicles.
ELECTRICAL SYSTEM,ENGINEMay 15, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds the vehicle had stalled. After restarting the vehicle the check engine light had illuminated and the vehicle would not operate in first gear. The vehicle was later taken to the local dealer who was unable to duplicate the failure and no service was performed. The vehicle was retrieved and the failures reoccurred. The vehicle was taken to a different dealer who diagnosed that the engine wire harness was damaged while robbing against the engine components and the harness needed to be replaced. The vehicle was not yet repaired. The failure mileage was 70,000.
UNKNOWN OR OTHERMay 14, 2023
Water leaking from the rear windshield into the vehicle. Large amounts of water into the housing for the rear seatbelts, which is concerning for damage to the seatbelts. There are concerns for mold and electrical issues as well. This is a known issue from Chevrolet and needs to be addressed.
WHEELSMay 8, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed low speed, the rear wheels seized. No warning light was illuminated. The failure occurred on two separate occasions. The vehicle was taken to an independent mechanic; however, no error code was retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The contact related the failure to Customer Satisfaction Program: N192272400 (Rear Wheels Lock at Low Speed); however, the VIN was not included. The failure mileage was approximately 69,000.
ELECTRICAL SYSTEM,SERVICE BRAKESMay 7, 2023
Trailer brake service indication comes on constantly and cannot see speed use the radio or make a call. Already have changed the switch that they say is the problem, did not fix issues. Other mechanics on the internet are saying it's a wire harness between the switch and the module this needs to be replaced due to poor quality. We'll have a professional mechanic assess this but it looks like it's a common problem across the board. Please get GM to issue a recall on this because it becomes a safety issue, distraction and not able to read speed. Thanks
SUSPENSIONMay 5, 2023
On my 2019-Chevrolet Silverado 1500, the ball joint in the front upper control arm broke and caused the wheel to separate from the truck while driving. The truck is available for inspection where I had to have it towed to the dealership repair center. Fortunately, no other vehicles were on the same road as me when it happened, and I was on a local road not going very fast, but it could have killed me and others. It most definitely put our safety at risk. Because of a faulty control arm causing the ball joint to break, it also broke my CV Axle, Tire Rod End, cut the brake lines and ruined the tire and wheel. Because the brakes did not work, I am fortunate the tire/wheel on the ground helped the truck to stop. The dealership says there is no GM recall so it is not covered and NHTSA Recall 21V718 is not real which I never received a notification about either. We are waiting on insurance and dealership to complete the full inspectection with an estimate and they too agree I am lucky to be alive. There were no warning lamps or messages. This must be addressed with GM immediately before more people die from this faulty control arm.
SUSPENSIONMay 4, 2023
The front driver side upper ball joint broke. I was going down the highway at 70 miles an hour, pulling a trailer when it broke, I was lucky to keep it on the road. It ruined the rim,tire,brake lines and CV boot. Just fortunate there wasn’t a car next to me or we would’ve hit it and nobody died, especially with my young son in the car. Also when I got it towed the tow truck driver said he picked about the same year truck up three weeks prior for the same issue a broken ball joint on the driver side. In my opinion they should not be an issue with a newer truck with only 42,000 miles on it. This is a huge safety concern and has done a lot of damage to the truck and cost me a lot of money especially being six hours away from home when it happened.
ENGINEMay 2, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while the vehicle was in for maintenance at the local dealer, the contact was informed of a potential oil leak in the oil cooler lines. The vehicle was not repaired. The contact took the vehicle to another local dealer: Lighthouse Buick GMC (100 W Jackson St, Morton, IL 61550: (309) 938-4190) where the vehicle was diagnosed with needing the oil cooler lines and unknown hoses to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with Customer Satisfaction Program: N2121326940; however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 73,800.
UNKNOWN OR OTHERApril 20, 2023
The rear windows leak because of a faulty window seal. This is a widespread issue that some people don’t even notice until truck is out of warranty and dealers want $700-$1000 to fix. The issues causes water to enter the cab, mine had water going into seatbelt areas that could damage mechanisms inside and cause seatbelts to not operate properly in a crash. As well as cause mold and other issues inside the cab. The company knows of the issue and has made a bulletin for how to fix. This needs to be a recall as it is affecting most trucks. Customers should not have to pay for this fix. This is a factory defect in materials used. Whatever they used to seal the window, cracks and alloys water in. I don’t know how long this has been leaking but probably well before warranty ran out I just now noticed it because truck usually stayed dry. Only noticed because the headliner was wet and water was dripping from seatbelt area. I only have 26000 miles on a 2019
ENGINEApril 13, 2023
Engine Oil cooler line failure but my VIN was not part of recall but just experienced the issue, https://gmauthority.com/blog/2021/06/gm-releases-fix-for-2019-chevy-silverado-gmc-sierra-over-oil-cooler-lines/
POWER TRAINApril 11, 2023
Hard shifts, slipping and shuddering during shifting.
POWER TRAINApril 6, 2023
First drive of the morning, it jerks when shifting from first to second, took it to the dealer and they said that it’s normal, I know it’s not normal because it doesn’t happen all the time and tou can feel it bad when it does
ELECTRICAL SYSTEMApril 1, 2023
Rear Window Defroster Thermal Events. Using the rear windows defroster you can hear arching and smell electrical parting making bad or lose contact. I have found other truck from the same year, doing the same thing. NHTSA has a letter from the other truck and suvs in that range. But some how this truck is not on the list for recall.
POWER TRAINMarch 31, 2023
Since Purchasing the vehicle, I have taken it to the dealership due to the transmission feels like it is slipping or buckling and not wanting to shift each time they told me there is no issue with the vehicle. This vehicle was purchased in 2019 and has a little over 22 k miles.
ELECTRICAL SYSTEM,SERVICE BRAKESMarch 29, 2023
While I’m driving the truck will start jolting and driving rough. When I looked at the dashboard it said that the parking break is on. This has occurred on several occasions now. I have never used my parking break in this truck because I live in an area that is pretty flat.
POWER TRAINMarch 22, 2023
Transmission cut out while pulling into traffic
POWER TRAIN,AIR BAGSMarch 21, 2023
FRONT AXEL SEPERATED FROM VEHICAL CAUSING CRASH. LEFT FRONT WHEEL ASSEMBLY FROM CV JOINT. DEFECT IN AIRBAGS, EXCESS EXHAUST SPRAYED OVER TOP OF HANDS ON STEERING WHEEL AT 9 OCLOCK AND 3 OCLOCK PISITION. CAUSED 3RD DEGREE BURNS WITH PERMINATE SCARRING AND DISFIUREMENT. CHEVY HAD IGNORED ALL ISSUES WHILE DRIVING I COULD FEEL THE TRUCK DROPA ND GET PULLED TO LEFT, WITH NO CONTROL, THEY INSULT AND IGNOR A FACT. I HAVE GRAVE CONCERNS FOR FUTURE FATALITIES . SO NOTED
Crash reported1 injury(ies)
NHTSA #11513032FUEL/PROPULSION SYSTEMMarch 10, 2023
The upper spring loaded fuel cap spring broke falling down into the fueling area. I believe it is constitutes a safety issue when fueling, trying to get the pump nozzle in to the fuel in area to fill the tank. My worry is a spark with this broken unit in there, May cause an explosion, and injuries
SUSPENSION,POWER TRAIN,WHEELSMarch 10, 2023
2019 CHEVY SILVERADO 1500 FRONT LEFT AXEL SEPERATED FROM VEHICLE ON FREEWAY CAUSING ABRUPT JERK TO LEFT CASING TRUCK TO CRASH, FRONT WHEEL ASSYEMBY SEPPERATED FROM TRUCK
Crash reported1 injury(ies)
NHTSA #11511195STEERINGMarch 8, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 70 MPH, the vehicle experienced a loss of power of steering functionality. No warning lights were illuminated. The dealer was made aware of the failure; however, the vehicle had not been repaired or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. The VIN was not available.
STEERING,ELECTRICAL SYSTEM,BACK OVER PREVENTIONMarch 8, 2023
Driving and the steering will jerk and comes up svc esc and service back up camera.Back up camera flashing on display but will not stay on .dealership said it was a battery issue so they changed battery and with in 7 miles from dealership almost hit oncoming car due to steering going out. Happen out of no where so it really hard to drive
ENGINEMarch 6, 2023
In my 2019 Chevy Silverado, I experienced an oil leak in my garage. I have never had a leak since I purchased the new truck. I took it to the dealership, and they notified me that my engine oil cooler hose assembly was leaking and needed to be replaced. I asked if the truck was safe to drive and I was informed that it was. I was driving home from work when the warning chimes began, and a message on my screen said to pull over immediately due to a loss of oil pressure. I looked at my oil gauge which was already at zero. I pulled over as quickly and as safely as I could and shut off the engine. There was smoke coming from the engine compartment. I called my insurance and then a tow truck. The tow truck driver asked if this was a 2019 Silverado, I said yes, and he said that he has seen this before in other 2019 Silverado trucks. As well, the dealership also mentioned that they have seen this before.
ENGINEMarch 5, 2023
While driving started making a ticking noise. Stopped the truck, to see if we could hear it again. Put truck in drive, check engine came one along with service park brake and esc warning lights; we were on a highway with minimal room to pull off. The truck started to shake at about 55 miles per hour. Made it home and took to Chevy dealer on Monday morning. Informed that the lifter went bad, in turn damaged the camshaft. After having the truck all week, total repairs topped out at $10,500. This is wrong especially when I searched internet and GM is well aware of this issue when no regards to safety of drivers.
ELECTRICAL SYSTEM,ENGINEMarch 1, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light was illuminated. The contact was able to restart the vehicle and continue driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unstated wiring harness to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.
STRUCTUREFebruary 28, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that upon entering the vehicle, he noticed that water had leaked in the rear interior cab and at the rear sliding window. The contact then stated that he noticed a water stain on the interior roof liner. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and an appointment was scheduled. The contact stated that the failure was associated with TSB Bulletin No: 18-NA-383. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for the repair. The failure mileage was approximately 71,300.
ELECTRICAL SYSTEM,ENGINEFebruary 27, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the transmission was intermittently failing to shift between gears with the check engine warning light illuminated. The contact became aware of TSB 21-NA-149 (Engine Wire Harness Chafing). The vehicle was taken to a local dealer, where it was diagnosed that the engine wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 58,800.
VISIBILITY/WIPERFebruary 22, 2023
My vehicle has a rear window leak. The dealer looked at it and said this is a common problem with the new body styles. Dealer confirmed it is a crack in window seal and window frame. Although there isn’t any immediate safety issues. There may be long term including mold that passengers will breathe in and also the water leaks down window on the interior and creates streaks and hard to see through rear window if not cleaned often. GM knows about this issue and has released a technical service bulletin (Chevrolet TSB 18-NA-383)
ELECTRICAL SYSTEMFebruary 21, 2023
Vehicle would stall unexpectedly while driving. Had to pull over (coast to stop) and disconnect battery in order to get pickup running again. Dealership eventually found broken/corroded wires in main power harness to ECM. Appears to be related to GM service bulletin 21-NA-149.
ELECTRICAL SYSTEMFebruary 13, 2023
> What component or system failed or malfunctioned, and is it available for inspection upon request? - This has happened about 5 times over the past 2 years when we come to a complete stop and Auto-Stop is turned on. So far it hasn't happened with Auto-Stop off, so it's an assumption that this is part of the issue. We come to a stop, the engine powers down (Auto-Stop) but all battery-powered features remain on. When we go to accelerate, everything completely loses power. It has taken up to 5 minutes to power back up. When this occurs, all we can do is open the door if it's unlocked - there is zero power to any part of the vehicle and there are no noises coming from anywhere. The vehicle is available for inspection on request. > How was your safety or the safety of others put at risk? - The vehicle loses all power. We cannot turn on hazard lights, brake lights to alert others in traffic that we're unable to move or start the vehicle. If there was a need to move the vehicle quickly, we would not be able to do so. Has the problem been reproduced or confirmed by a dealer or independent service center? - No, they're never able to reproduce the issue despite reporting it at least twice on service visits. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - It has been inspected by the dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Not before it happens, but after the vehicle finally starts up, the dashboard message indicates we should roll the driver's window down and back up again. The date of the incident is the last reported instance.
AIR BAGS,SEAT BELTS,SERVICE BRAKESFebruary 12, 2023
I was involved in an accident on one 2623. My vehicle was struck. However, my airbags did not deploy. Also, the diagnosis code did not show in remains faulty
Crash reported1 injury(ies)
NHTSA #11506877ENGINE AND ENGINE COOLINGFebruary 6, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that after the vehicle was taken to a local dealer for routine oil change services, he was made aware of a coolant leak. The contact was informed that the oil coolant line needed to be replaced. The contact stated that no warning lights were illuminated and that the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 86,438.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERFebruary 1, 2023
The touch screen controller is constantly going haywire. It’s very distracting while operating the vehicle. The screen will switch from maps that you are following by itself to the radio, home page or just freeze. The radio can’t be controlled, the Wi-Fi and satellite systems switch on and off at random. There’s many complaints listed on the internet about the issue. GM wants $675 to replace the system on a 4 year old vehicle.
ELECTRICAL SYSTEM,ENGINEFebruary 1, 2023
Lifters need replaced and screen comes in and out
POWER TRAINJanuary 24, 2023
2019 CHEVROLET SILVERADO TRAIL BOSS. CONSUMER WRITES IN REGARD TO TRANSMISSION ISSUES. THE CONSUMER STATED IN ADDITION TO THE TRANSMISSION ISSUES, HE ALSO WANTS TO BE REIMBURSED FOR THE UNNECESSARY REPLACEMENT OF ROTORS, THE DIAGNOSTIC OF THE SES LIGHT DUE TO MISCOMMUNICATION ABOUT THE ACTIVE GRILL SHUTTER, AS WELL AS THE ROTATION OF THE VEHCLE TIRES.
POWER TRAINJanuary 19, 2023
Transmission is slipping and can’t drive too dangerous. This is a VERY expensive repair for such a new type model. I have read several complaints about this model having transmission problems. I currently have 130000 miles on speedometer so the warranty is no longer good. RIDICULOUS so many 2019 models are having this issue and GM is not correcting the problem. Have owned several GM vehicles. This will be my LAST!!! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
ENGINEJanuary 13, 2023
The contact owned a 2019 Chevrolet Silverado 1500. The contact stated while driving 50 mph, he saw a fire start between the passenger side windshield wiper and hood. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and exit the vehicle before the vehicle caught fire completely. The contact stated no one was injured nor sought medical attention. The fire department extinguished the fire. A fire report was filed. The vehicle was not drivable. The insurance company deemed it to be totaled. The vehicle was towed to an auto auction. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.
Fire reported
NHTSA #11501638ENGINE AND ENGINE COOLINGJanuary 10, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, a puddle of oil had accumulated underneath the vehicle between the two front wheels. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to TSB Number: N212326940 (If the Engine Oil Cooler EOC lines leak, there may be an oil leak on the ground and if the EOC lines detach while operating the vehicle, there will be an immediate decrease in oil pressure). The failure mileage was approximately 15,000.
ELECTRICAL SYSTEMJanuary 8, 2023
Blower motor quit working and started on fire,truck burnt down
Fire reported1 injury(ies)
NHTSA #11500651ENGINEJanuary 3, 2023
The issue described in this report below could lead to engine failure causing the vehicle to stop suddenly or crash. The other issue could be a large quantity of oil spilt on the Highway. This needs to be a recall. https://static.nhtsa.gov/odi/tsbs/2021/MC-10200186-9999.pdf
POWER TRAINJanuary 2, 2023
Car is having issue since day one I bought it in 2019. Transmission is making a weird noise when shifting. It shakes when car is accelerating and in low RPM around 1.2 to 1.5 especially if car is driven with the load or up the hill. Car is making this stumping noise when car is decelerating like when attempting to stop on traffic light or stop sign, like the engine is going to go out so loud. At the dealership they told me if it’s not doing it constantly it’s normal. I will take it to the dealership this week again, it is really behaving bad lately . Car does have 53 thousand miles on it.
ENGINEDecember 30, 2022
NEED TO REPLACE THE OIL COOLER LINE ASSY, THE RUBBER HOSE SEPERATED FROM THE METAL TUBING, CAUSING A LOST OF 6 QTS OF OIL ON THE ROADWAY. I UNDERSTAND THERS IS A RECALL IN CANADA AND ALASKA, NOT HERE IN STATES
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMDecember 29, 2022
Oil lines to oil cooler leaking oil with possibility of failure and loss of engine oil while driving.
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMDecember 29, 2022
Transmission slipping at 58k Radiator leak at 52k Fuel Pump went out at 42k
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKESDecember 27, 2022
2019 Chevy Silverado RST turbo. 46K miles. Truck would feel like it skipped a gear a few times for a few months; I chalked it up to needing a new air filter. Had that and the oil changed. Ran normal for about 3 weeks. Check engine light came on and began flashing, service esc and service parking brake lights came on. Truck would vibrate while at an idle. Truck would not get up and go and when it go to 30mph, it would violently shake and stutter. Changed the 4 spark plugs, with number 4 being the worst, then 1, then 2 and 3. Mind you, the truck only has 46K miles. Got them replaced, removed the negative battery terminal to reset the codes and now the heat isn't working.
POWER TRAIN,STRUCTUREDecember 21, 2022
Leaking rear window, rear differential replacement due to bearing failure
ENGINE AND ENGINE COOLINGDecember 20, 2022
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 74 MPH, the message “No Oil Pressure - Pull Over Immediately" was displayed. The contact immediately pulled over and was unable to restart the vehicle. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with an oil cooler line failure. The manufacturer was notified of the failure and a case was filed. The vehicle had been serviced and repaired by the dealer under warranty. The failure mileage was 42,100.
UNKNOWN OR OTHERDecember 20, 2022
In November of 2021, There was a water leak found inside the truck, on the passenger side rear cab. Chevy repaired in accordance with GM bulletin # 18-na-383. After six month, leak came back. They replaced the rear window, in accordance with GM bulletin # 18-na-383. All work was done under warranty. Now after a month since last repair, the leak is back and worse then it was. Returned to Chevy dealer and they want to replace both parts again. This time not under warranty. Further research of the internet, yielded thousands of people over many years having the same issue.
POWER TRAIN,ENGINEDecember 19, 2022
While operating my vehicle at normal capacity the engine lost power and jolted very hard and the vehicle began shaking. I heard knocking noises coming from within the engine. The truck only has 68k highway miles on it with regular maintenance done by the dealer. My 2010 version of this truck lasted longer than this one. Gm is telling me I need a $7800.00 dollar repair that I am on the arm for. There was nothing out of the ordinary that could have caused this. I am aware of others having the same problem. It would not be safe if I was traveling faster.
SERVICE BRAKESDecember 15, 2022
The Truck is having random BRAKE FAILURE to the degree that it will not STOP and the dash lights - up with several warnings ie; ABS , Traction Control , Speed Limited . Took the vehicle in to the local dealer and they looked at it , charged $140.00 to tell us that it needs a $2000.00 Brake Master Cylinder assembly. I am aware that this truck has had multiple BRAKE issues that G.M. was aware of and dealers have thrown many different things at it to try to correct the issue from Software Update [s] , the first one caused more issues , to replacing the Master Cylinder Assembly under warranty because of glitches ! It is not right for G.M. to ask the owner of a vehicle with KNOWN SERIOUS BRAKE ISSUES to pay for the unit to be repaired. This has been going on for the last 13-15 months !!!
POWER TRAIN,ELECTRICAL SYSTEMDecember 9, 2022
When shifting to park and shut truck off a shift to park warning comes on dash and you can shut engine off or lock door if you try the horn starts honking. I took it to dealer they had it for 2 days said it showed no costs nor could they get it to happen so they say. It dose it almost every time you shut it off. They sent me home and the problem is the same.
ENGINE AND ENGINE COOLINGDecember 6, 2022
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while his son was driving approximately 30 MPH, the "Low Oil Pressure" message was displayed. After stopping the vehicle and adding oil to the engine, it was discovered that the oil immediately leaked out onto the ground. The vehicle was towed to the local dealer and diagnosed with a leaking oil cooler line. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 30,000.
UNKNOWN OR OTHERNovember 16, 2022
Changed my oil and filter and notice a oil leak from under my radiator area. Investigated and found that the oil cooler lines was leaking from crimp joints. Contacted GM and local dealer and they would not make repairs without charging me for the repair and service, told me that my vehicle was not included in the Customer Satisfaction Program Number N212326940 and that my truck was out of warranty at 36000 miles. Current miles 38700, I believe that this was leaking at or around 35000 miles but was in between oil changes. Didn't find it until I did a oil change.
SERVICE BRAKES, ELECTRICNovember 14, 2022
A message on the dashboard showed that the wear sensor wasnt working correctly. After driving it and letting it sit parked, when i went to drive it again there was error messages on the screen showing that brake system failure and to service the ESC. You can reproduce the problem because i tried disconnecting the battery and the message doesn’t go away.
STRUCTURENovember 14, 2022
On November 14, 2022, I noticed Water leaking in Rear Interior of Cab, Water Leak at Rear Sliding Window. It is clear that it had leaked before as there was several noticeable stains. I took the vehicle up to the Chevrolet dealership in Frisco, Tx to show them. They stated it was a known problem. Another Chevrolet Silverado was next to mine that they said was there for the same reason. [XXX], the service technician told me it was going to be in excess of $4000 to repair. I do not have an extended warranty and the vehicle is outside the standard 3-year warranty. This seems absurd since it is a known issue and clearly a defect in the manufacturing process of the vehicle. There was an NHTSA bulletin issued in August 2020 for this same issue. The bulletin number is 18-NA-383. The vehicle should be recalled and the issue fixed by Chevrolet since is is clearly a defect in the manufacturing process. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
STEERING,UNKNOWN OR OTHERNovember 7, 2022
Parked in parking on an attempt to crank and leave the power steering would not turn the vehicle and a message appeared stating power steering needs immediate attention and the anti skid light appeared as well as abs message. These messages may not be exact but my concern is if I attempt to drive and the power assist goes out and I cannot control my vehicle. I will say that I went back to where the vehicle was left parked attempt to drive after sitting 1-2 hours and the messages were gone and the power steering had returned.
UNKNOWN OR OTHERNovember 3, 2022
This truck has about 35,000 miles on it and the frame is rusted severely. Doesn’t feel safe to drive. Have to because it’s my only vehicle.
ENGINE AND ENGINE COOLINGOctober 28, 2022
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while having a routine oil change, she was informed that the engine oil cooler lines were leaking and had detached from the crimp joint. There were no warning lights illuminated. The vehicle was repaired. The manufacturer was contacted and referred her to the NHTSA Hotline. The approximate failure mileage was 67,434. The consumer is requesting reimbursement for all repairs to the vehicle.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKESOctober 25, 2022
Pressed the brake and service ESC/ service Brake Assist/ Check Engine/ ABS/ lights came on. Speed was restricted to 43 mph, speed was restricted to 62 mph. Cruise control was disabled. Brake Pad monitoring system read incorrectly. Took it to dealership for further inspection.
POWER TRAINOctober 21, 2022
Lifter went bad with no warning. Caused engine damage and need costly repairs. Truck only has 68,000 miles on it. Has had all service with manufacturers recommended synthetic oil. Truck has been babied and has hardly pulled any trailers at all. Never been off road. Very disappointed.
STEERINGOctober 17, 2022
While pulling into a gas station travelling no more than 10 mph the truck turned hard toward a gas pump island and crashed into the island barrier guard. After shutting down the engine and restarting I pulled the truck out of contact with the barrier. The ESC light is now on. It still drives but pulls hard to the right. I have contacted the local dealer that I will be using for repairs and will deliver it to their shop tomorrow. It has not been inspected yet. After the incident the ESC light was illuminated and still is.
Crash reported
NHTSA #11489530POWER TRAINOctober 17, 2022
I have had to replace the transmission at 80k miles.the vehicle was shuddering so bad. Slipping gears and shifting very aggressively. The transmission is an 8 speed 8l90. This is unacceptable for gm to get away with this. Please do something I don’t want this to happen again. This same exact problem is happening to so many people!
UNKNOWN OR OTHEROctober 15, 2022
the transmission at the time of putting the speed jumps by itself, and the stereo turns off completely by itself
ELECTRICAL SYSTEMOctober 14, 2022
Backup camera turned blue, not allowing me to view if a child is behind my truck. This is a safety issue because a child could be killed because you cannot see them. I have found out that this is an issue with allot of gm trucks/cars. But gm does not see this as an issue enough to put out a recall!
SUSPENSIONOctober 13, 2022
Loud clunking nosies from front of vehicles, loud grinding/creaking. Truck keeps getting misaligned.
SUSPENSIONOctober 11, 2022
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 55 mph, the upper control arm and the ball joint detached from the passage side tire. The contact stated no warning light was illuminated. The contact stated he lost control of the vehicle and drove into a ditch. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was stationed for three weeks. The vehicle was not repaired. The contact towed the vehicle to the local dealer and it still had not been diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V718000 (Suspension), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 59,867.
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKESSeptember 29, 2022
Lost all power steering and brake pedal did not work properly. Could not steer vehicle at all even using both hands on steering wheel. I shut off the truck, turned it back on and "service power steering" light came on the dashboard. Steering did not work at all so I shut it off. Called dealer to report problem and left a message to call me back.( I did not hear back from the dealer.) After a short period of time, I restarted the truck and the service light was still on, but the steering and brakes were working so I drove it home. I took it to the dealership on Sept 5th to explain what happened. They pulled up 8 codes from the truck and made me an appt for sept 8th. They informed me that there was a wire chafing problem with this particular truck, but upon inspection on the 8th, they said they could not find a bad wire. They told me to drive it until it happens again! Not being able to steer or brake are DEFINITELY SAFETY issues !
SEAT BELTSSeptember 26, 2022
We bought this cause we have two car seats and both sides of seats the part you buckle into will not stay buckled we cannot use it for family at this time went to dealership paid 240.00 to get two but it could be two months as their are many of these malfunctioningcalled around to parts places no one can get them we have one othe car but is to small for familywe was out of town when it came unbuckled and we stoped and car seat went forward no injury thank god
STEERING,ELECTRONIC STABILITY CONTROL (ESC)September 21, 2022
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that after the vehicle had been idle, the contact attempted to accelerate and the vehicle lost power steering functionality. The service power steering and the ESC warning lights were illuminated. The local dealer was contacted and notified of the failure however, the vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINESeptember 4, 2022
Unknown
POWER TRAINAugust 29, 2022
I have had issues with the transmission of my 2019 Silverado RST since about 25,000 mile. I've had the vehicle in for service of the transmission multiple times and the issue is still unresolved. The vehicle will hard shift into second gear and downshift into different gears intermittently. I've followed through with all the maintenance that is required since I've owned this vehicle at the dealer level only. They've been the ones to recommend the maintenance items due to mileage. This includes the replacement of the trans fluid as well as the rear differential fluids. This problem is only getting worse now and it seems that GM is having dealers push these problems far enough without resolution that the owner would be outside the original power train warranty of the vehicle.
POWER TRAINAugust 29, 2022
starting at about 10,000 miles I brought my vehicle in for service for a chirping noise from the left front axle area. I was told that they couldn't replicate the issue so I went for a drive with the service technician at the dealer. The noise was able to be replicated at that time and the dealer said that there is a service bulletin for that issue but they don't have a resolution for it from GM at that time. The noise is still evident and there is still no fix for it from the dealer. Not sure if this could become a safety issue further on down the road but with close to 60k miles on the vehicle now and the same noise still evident you'd think GM would have addressed it by now.
ENGINEAugust 29, 2022
My Truck has less than 35,000 miles and I've had Transmission issues. I've taken it to the Dealership and they don't have an answer to the problem other than changing the transmission fluid as that has resolved issues on other trucks. When I took it in, I would shift it out of park to drive it jerks, when I shift from drive to reverse, it jerks, when I shift from reverse back to drive it jerks. When I'm slowing down at a stop sign or stop light it shifts weird. I've been getting on a busy highway and accelerated and it downshifted so hard and kind of stalled, I swear took it at least 5 seconds to catch up and gain speed. I don't want to be on the HWY and my truck stall because no one knows what's going on or how to fix it.
POWER TRAINAugust 12, 2022
The truck at times and getting more frequent will at times jerk when downshifting and at times will be so bad it feels like you were rear ended. Had an issue 2 weeks ago this happened and the service engine light and anti skid light came on the interstate on ramp. The truck would not accelerate. I had to pull over, shut truck off for a couple minutes for computer to reset. Anti skid light went off but service engine light stayed on for several more days. Called dealership and service writer said down shift problems are normal, it's a learning feature. Truck has 52000 miles should have learned by now.
ENGINE AND ENGINE COOLINGAugust 12, 2022
While traveling at 35mph engine oil cooler line failed. Got a warning chime and message saying “Oil Pressure Low Turn Vehicle off”. Had car towed to the dealership and upon inspection found the line had completely separated from the hose. This seems to be an ongoing problem that is not being resolved for the lower 48 states. Could result in catastrophic engine failure, fire, or an accident for anyone making a sudden stop in traffic.
STRUCTUREJuly 28, 2022
The frame of the vehicle has significant rust through. I attempted to go through warranty claim and they denied it and said it was normal. I took it to a body shop who advised that this should not be happening and they recommended a full frame replacement and they advised the rust would spread.
ENGINE,FUEL/PROPULSION SYSTEMJuly 25, 2022
Noticeable ticking noise started coming form the engine, upon further inspection it was the lifters that was causing the noise. DFM, AFM the truck is out of warranty at 76,000 mi. So i got a second opinion from another shop and got it fixed through them, not the dealer. My shop re surfaced the Heads and went a few steps further than the dealer would have done.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERJuly 14, 2022
Started truck had several warnings for Service ESC, Traction control, service 4wheel drive and parking brake would not release
EQUIPMENTJuly 8, 2022
The contact owns a 2019 Chevrolet Silverado 1500 used to tow a dual axle boat trailer. The trailer manufacturer was Trailstar International Inc, Model: Tracker Marine. The contact stated that the rear wheel bearings exploded and fractured the hub housing. The contact stated that the failure occurred while driving approximately 65 MPH. The contact was able to drive the trailer safely to his residence. The contact stated there was a recall for the failure that was experienced; however, for another year trailer. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
ELECTRICAL SYSTEM,SERVICE BRAKESJuly 3, 2022
I have a 2019 Chevy Silverado 1500 that has been well taken care of. I got into my truck and went to start it and a bunch of warning lights appeared stating brake system failure, service ESC, traction control off and 4WD off. The check engine light also came on with multiple other warning lights. I had a family member jump my truck and I was able to make it home. I hooked it up to my code reader and it showed- P25A2 Brake System Control Module 1. This has been a known issue and has been recalled twice for about 550,000 of the 2019 Silverado 1500, but my VIN isn’t included, even though it’s clearly having the same issue. The fix is to have the brake system reprogrammed by the dealership. Since my VIN isn’t listed I’m not getting any help with the issue.
POWER TRAIN,ELECTRICAL SYSTEMJune 30, 2022
The contact's fiancé owns a 2019 Chevrolet Silverado 1500. While driving 65 MPH, the vehicle independently stopped with several unknown warning lights illuminated. The transmission resumed normal operation soon after the failure before failing again. The contact later discovered that an Over-The-Air (OTA) software update was performed on the vehicle without the owner’s knowledge. The vehicle was taken to a dealer where another software update for the brake control module was performed. The failure occurred for a second time as the contact's fiancé was driving again at 65 MPH; however, he managed to drive the vehicle home despite the repeated failure. The manufacturer was notified of the failure and her fiancé was offered a gift certificate for his next oil change. The vehicle was not repaired. The failure mileage was approximately 52,000.
POWER TRAINJune 28, 2022
Silverado is telling me to shift my truck into Park, when the truck is actually already in Park. This does not allow me to physically turn the ignition off on my truck, forcing me to start and shut off my truck multiple times.
AIR BAGS,SEAT BELTSJune 18, 2022
The seatbelts and airbags did not engage when vehicle was involved in serious accident. Seatbelts we’re on but did not lock up and airbags never deployed. Vehicle is in a body shop in Mexico. Serious spinal and hip injury made worse due to these components mail functioning. Vehicle is still in Mexico while insurance company drags their feet so they don’t have to pay. Vehicle has only been towed and not examined while it just sits there waiting for insurance company to do something. There was a police report made and I’m unaware if insurance folks have looked at vehicle as They won’t talk to us. There were no warning systems prior to incident. Why would a person even think their seatbelts and airbags weren’t going to work??
Crash reported2 injury(ies)
NHTSA #11469911UNKNOWN OR OTHERJune 11, 2022
Water leak on rear windshield creating damage on floor and headliner my safety is at risk because there are electrical cables on top of the head liner that can create a fire if get wet also the bad smell i notify chevrolet gm and the dealership all the silverado 2019 with the rear sliding window leak water and this is a factory problem they should recall my warranty expired last month they dont want to fix the issue and i have to spend money and time to fix something they build wrong
ELECTRICAL SYSTEM,EQUIPMENTMay 12, 2022
Recurring blackouts of IOR 7-inch in-dash Infotainment System, ranging from minutes to hours, which render access to vehicle controls, audio/radio, and safety features inoperative, including OnStar, vehicle navigation, backup camera, and other features. Additionally, without warning, radio has unexpected and sudden spikes in maximum volume even when powered down. After repeated repair attempts, Manufacturer has attempted to place blame on incompatible iPhones and non-OEM cables used to connect, but the issues occur even when no cellular telephones are connected through either USB or Bluetooth.
SERVICE BRAKESMay 5, 2022
I had to use my brakes hard because someone pulled in front of me. It drove fine for 10 miles afterwards on the interstate. I parked and turned the truck off but when I returned and turned the truck on the dash read ABS , Traction Control, EBS need service or failed as well as 43 miles per hour maximum speed. The power brakes do not work and the truck will not drive more then 43 mph.
POWER TRAINMay 2, 2022
Transmission revert to neutral revs over 4000 rpm then slams into gear and takes off then when you come to a stop it feels like another vehicle hit you from nehind
POWER TRAINApril 29, 2022
Hello, I am having issues with my 2019 Chevy Silverado's transmission. When I go to drive it, sometimes coming out of first gear I will have hard shifting. The shifting is to intense that I have to let off of the gas, so my truck and idol down. This is a big issue when I am in heavy traffic, with a rick of being hit by other cars traveling faster. I have told my dealership about this multiple times and the last time I talked with them about this. I had them flush my transmission, thinking that would help. After that was done, the service manger told me. The way my transmission is shift is standard GM operation. Sometimes I will have a warning lamp come up. The fault code is "lost communication with transmission".
TIRESApril 28, 2022
Front Driver Side tire has tread separation, down to the cord. Manufacturer Date code 1619, mold 418570. One week later was recalled for tread separation, but the dealer told me this is not covered under bumper to bumper warranty as they claim it's from road damage, but it was not. Had to have it replaced.
STEERING,POWER TRAINMarch 29, 2022
ON THE DASH DISPLAY WHEN SHUTTING THE VEHICLE DOWN STATES "SHIFT TO PARK" AND WILL NOT POWER DOWN UNLESS YOU CONSTATNTLY MOVE THE VEHICLE BACKWARDS AND FORWARD MULTIPLE TIMES BEFORE IT POWERS DOWN. THIS WAS REPLICATED AT THE DEALER AND THE SHIFT ASSY WAS REPLACED UNDER WARRANTY IN 1/21 BUT NOW 3/22 IT IS DOING THE SAME THING AGAIN. DEALER CONTACTED SAYS OUT OF WARRANTY CONTACTED GM CUSTOMER SERVICE CASE # 9-7518724528 AND WAITING ON GM'S POSITION AT THIS POINT THIS IS A PROBLEM WITH MANY GM PRODUCTS PER THE INTERNET AND IF IT IS NOT SHIFTING TO PARK BECOMES A SAFETY ISSUE GM HAS SERVICE BULLETINS LISTED ON ALLDATA BUT NO RECALLS AT THIS TIME
ENGINEMarch 25, 2022
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, the warning message "low oil turn off vehicle" had displayed. The vehicle was parked and upon inspection it was discovered that no engine oil was present on the engine oil dipstick and there was an oil leak underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the engine oil cooler line crimp had detached. The vehicle was repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 42,000
VISIBILITY/WIPERMarch 25, 2022
Today March 25 2022 around 07:20 driving to work, the passenger side stationary panel of a 3 panel sliding window exploded with a loud noise. The window is totally shattered, but stayed in place. Little cubed glass is starting to fall from around the bottom edge. A month ago, I had experienced a crackling arcing sound coming from the defrost on that same panel. I took it into Quirk Chevrolet, Manchester NH to have it looked at. they stopped the arcing and released the vehicle back to me and fixed under "service bulletin". I am finding many other individuals experiencing this same exploding glass issue. There is a bulletin out concerning this particular model and yr truck for sliding glass window defroster overheating issues. I am hearing that the dealer is not addressing this as an issue and not remedying this under warranty. I have only 28500 miles on the truck.
STEERING,WHEELS,SERVICE BRAKESMarch 21, 2022
The ball joint for the front left tire broke while driving on a straight road and caused over $2,100 worth of damage to the wheel, axle, brake, etc. I had no warning or anything when this happened. It felt like my tire popped and when I pulled over, the wheel was still attached but was sitting at an awkward angle. The shop quoted me at $2,154 as there were 5 or 6 different parts they needed to repair including the ball joint, axle, brakes, brake sensors, rim, etc.
ELECTRICAL SYSTEMMarch 17, 2022
The screen for the backup camera is too bright causing the inability to use mirrors at night. I was told at the dealership that they could not touch it.
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMMarch 10, 2022
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that when her husband started the vehicle, the vehicle began to jerk and hesitate upon depression of the accelerator pedal. The check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective fuel pump module. The contact was also informed that the parts to repair the vehicle were unavailable. The manufacturer was then notified of the failure and after numerous calls, agreed to pay for her monthly vehicle payment while the vehicle remained at the dealer. The vehicle was not repaired. The failure mileage was approximately 50,000.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEFebruary 28, 2022
Dashboard and display screen doesn't shut off when key had been removed from the ignition. Constant freezing, call dropping and sound boost at random moments. Ticking sound when barely touching the gas. Hard shifts. Bluetooth connects and disconnects constantly. If GM released a defective vehicle, in which they are aware of the problems should be fixed. Not only for me but for the tons of thousands filing known major problems as well.
ELECTRICAL SYSTEMFebruary 24, 2022
On multiple occasions while using an Apple phone that is connected to the vehicle via the USB port. While on a phone call, the call will drop, and the radio will turn up to full volume and will not shut off until the entire vehicle is pulled over and completely powered off. During the most recent event the radio did not shutoff even after vehicle was parked and powered down. It eventually shut off after the autotimer shut down all of the accessories power after the timeout time. The volume blast has happened twice in heavy metro Detroit, rush hour traffic. The volume level is extraordinarily distracting & when on the expressway, its nearly impossible to find a safe or practical place to power down the vehicle to reset the radio. The vehicle has been taken to the dealer to "flash" the radio, however it has not repaired the problem.
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKESFebruary 23, 2022
I bought the truck in Oct. of 2019 with 5000 miles on it. I have taken it to several service shops since then. I have told every one of those shops fro 2019 to present that there was something wrong with the truck. There has always been a hard clanking noise in the rear end. It always feels like it's in 4 wheel drive. It has never shifted right. When pulling a load it fells like it jumps in and out of gear. And when shifting from reverse to drive it clanks in the rear end. It feels like there is a brake dragging because when I let off the grass it will practically stop itself and it sound like a wheel cylinder is going out. Sometimes I have to push the start/stop engine button 2 to 3 times before the truck will shut off. The screen of the radio goes black sometimes. The rear tires don't turn when in 4 low. The tail gate doesn't lift like it's supposed to. The heater isn't right when you turn the defrost on it blows out at you feet. And when it remote started the heater doesn't always come on. All the reportes can be seen through the Chevrolet dealerships or OnStar. It has been taken to several different dealerships since 2019 when I bought it.
ELECTRICAL SYSTEMFebruary 18, 2022
I have had several check engine codes on my truck. From what what the dealership tech put in his notes there is a bulletin on this. So, gm recognizes this is an issue. The dealership had to replace several wires on my ECM wiring harness due to damage from rubbing against the harness bracket. I feel that gm should issue a recall to fix the rubbing on the harness and I feel gm should have to replace the whole harness not just the damaged wires. I feel this is a hazard for these vehicles do to being on the internet state. I feel it will cause catastrophic injuries to the occupant as well as other drivers. It's hard to guess what that would cause the truck to do especially since everything is connected to the ECM.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINEFebruary 11, 2022
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the vehicle failed to start. The contact jumped the battery and was able to restart the vehicle. There were no warning lights illuminated. The contact stated that while reversing, the brake pedal was depressed but went all the way to the floorboard and hesitated to respond. The contact stated that the failure reoccurred three times. The contact stated that the third time the failure occurred, he jumpstarted the vehicle, and the vehicle restarted; however, the engine seized. The contact stated that the trailer brake warning light and several unknown warning lights illuminated. The contact turned off the vehicle and restarted the vehicle and was able to drive the vehicle at slow speeds. The contact charged the battery overnight and was able to start and drive the vehicle the next day. The contact also stated that the Parking brake was electronic and made it impossible to stop the vehicle in the event the battery failed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,800.
UNKNOWN OR OTHERFebruary 6, 2022
1) Temperature outside 25 degrees F 2) Used Remote Start to warm up the truck 3) Truck ran for 5-8 mins 4) After getting in the truck when I closed the driver side door the full rear window glass completely shattered and blew out. My understanding is that this was an issue in the past as per TSB 14815B and seems to be a known issue that others have experienced as I saw when researching the safety issue on the internet.
POWER TRAINJanuary 14, 2022
Transmission shuttering and rpms surging under normal driving conditions. Shifting hard and shaking the vehicle at highway speeds.
POWER TRAINJanuary 4, 2022
Driving on state highway and truck felt like it went into neutral. Pulled to side of road and put truck in park. Put truck in gear and nothing happened. Truck would not move from side of the road. Had truck towed to dealership and was told that the transmission was burnt out and had to be replaced. 2019 Chevy Trail Boss with 90k miles and the transmission fails. Unbelievable.
POWER TRAIN,WHEELS,UNKNOWN OR OTHERDecember 27, 2021
1st Time I was idling for 30+ minutes, truck was also making strange knocking noises, pulled on to a major highway and rear end locked up, cars were slamming on brakes, almost got killed. Took to shop left for 2 weeks, they said they could find no issues. I assumed they fixed problem, because there was no knocking any more. 3 weeks later, was idling for about 45minutes, pulled into traffic, dark, raining, rear en locked up. Almost got killed a second time. Took in for service and left truck. This needs to be investigated before someone gets killed!
POWER TRAINDecember 23, 2021
The transmission don’t respond good
Crash reported
NHTSA #11444784POWER TRAINDecember 21, 2021
I HAVE HAD 2 TIMES THAT THE TRANSMISSION ON MY VEHICLE HAS BEEN REPAIRED OR REPLACED. THE TRANSMISSION IS NOW NOT OPERABLE. MY TRUCK IS A 2019 CHEVROLET Silverado 1500 CREW CAB. THIS IS THE THIRD TIME WITH THIS TRANSMISSION. I NEED THIS PROBLEM INVESTIGATED.
SERVICE BRAKESDecember 13, 2021
THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE REAR TIRES AND BRAKES SEIZED WITH A MESSAGE NOT TO EXCEEDED 60 MPH WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND BACK INTO DRIVE MULTIPLE TIMES FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS Chevrolet Buick GMC of Puyallup 800 RIVER RD PUYALLUP WA 98371-4149 US TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED INTERMITTENTLY. WHILE CONDUCTING A VIN SEARCH, THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
POWER TRAINDecember 8, 2021
Truck has excessive shuddering accelerating or decelerating. According to the service person at the dealer it is a problem with moisture and the factory fluid that the truck came with. Diagnostics showed excessive TCC Slippage which requires and upgraded transmission fluid. The TCM was also reprogrammed with the latest calibrations. Total cost $654.30.
ELECTRICAL SYSTEMNovember 30, 2021
VEHICLES REAR WHEELS LOCK UP AT 7 MPH. CONTINUALLY. HAD TO TOW TO DEALERSHIP. THEY REPLACED THE TCM AND THE TCCM. KNEW ONLY BECAUSE OTHER PEOPLE TOLD ME THIS IS A BIG PROBLEM WITH CHEVY'S. HAPPENED AT 36,090 MILES. WOULDN'T YOU KNOW. NOT COVERED UNDER ANY WARRANTIES.
POWER TRAINNovember 26, 2021
6L80E 6 speed transmission. Vehicle slips at low speeds, under light acceleration. Sometimes when it shifts, its very hard and jerky. If this is normal designed operation, the transmission or programming needs to be redesigned.
STEERINGNovember 23, 2021
Was Driving the truck when I got a Service Power steering and Service ESC and steering wheel turned hard had no steering assist while driving on the freeway was about to hit a curve when this happened had to stop completely since I couldn’t move the steering wheel! Took it to the dealer and they said it’s something they don’t cover so now they are trying to make me pay for something I have no clue about
SUSPENSION,POWER TRAINNovember 23, 2021
Chirping sound coming left axle, also the transmission shifts hard and shutters down shifts hard up shifts when I put into drive it goes in hard at idle as of Monday November 22,2021 found puddle of transmission fluid on driveway, transmission is sealed can not check.told service tech about the transmission told me it was normal tired of dealing with service techs that lie to customers and that they know more than customers maybe some but not all some customer know more than they do, been building cars since I was 16, hot Rodder from way back.also have 2013 Buick LaCrosse 83,000 miles it has its 4th set of tires!!!? Came with Mitchlem tires lasted a little over 30,000 miles this is due to lack of maintenance,balance and rotation from the dealer
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCENovember 15, 2021
All my cameras go off and a blue screen comes up weather I’m parking or when I’m near another car. I can’t tell when Of there’s anything in front or behind me certain times and the parking alert comes up but cameras stay off.
STEERING,POWER TRAIN,SERVICE BRAKESOctober 29, 2021
Event in Order: -AutoStart, failure -Started with key -“Action Required” - “Steering Assist Is Reduced, Drive with Care” -“Service” - “Trailer Brake System” -“dash panel information” not available – Fuel Economy and oil life -“Traction Control light on” -Put truck in reverse, gear not engaged, no response -Put truck in drive, worked, but steering very difficult and made vehicle not safe to drive and/or operate. This has happened to me once before but not to this extent, last was when I was driving and thankfully I was able to pull over and turn the vehicle off. It would not start after repeated attempts but finally started after and functioned normally. These events had not check engine lights and when serviced, the mechanics said they didn’t see anything when scanned. OnStar diagnostics had no report when I had it active. I bought this truck less than 18,000 miles ago. Initially bought at 17,181 miles on Feb 22, 2021 and is now at 34,675 miles as of Oct 29, 2021. This is a safety concern as the steering fail can potentially lead to an accident if the truck can’t be controlled. Traction control failure can lead to the vehicle becoming stalled in a dangerous situation. Brake systems can lead to unwanted breaking and/or being unable to break. This truck is a danger to operate. I do have video but, upload does not support MP4 format.
POWER TRAINOctober 28, 2021
Same issue I had with my 2017 Colorado. Shutter/shake when accelerating between 1 & 2. Issue started around 64k miles. Thought maybe it needed the same transmission flush to the newer fluid. Dealer called after 4 days of holding my vehicle (with no loaner or rental option) to tell me that the trans needed an "update" and that it would cost me over $500 since I was over warranty at 67k. There's already a bulletin for the Camshaft Position Actuator Magnet Replacement, which supposedly memics the same issue. However the dealership says "that's not the problem". I'm sure the same trans issue with hard gear shifts is probably related to this issue now. I haven't felt the hard gear shift in a while but it would do it randomly when accelarating out of my driveway.
ELECTRICAL SYSTEM,SERVICE BRAKESOctober 27, 2021
Service Trailer Brake System - warning code is displayed every time the vehicle is started and must be dismissed. This does not allow for safe towing and braking. Social media has displayed numerous other Chevy Trucks with this problem and have stated "cheap wire harness." This needs to be replaced by the manufacture for using cheap materials.
ELECTRICAL SYSTEM,SERVICE BRAKESOctober 25, 2021
ABS Brake Assist Module failed. Warning lights and indicators alerted the problem and the vehicle lost power assist braking. I was able to drive the vehicle to the local dealership as the warning message on the dash indicated the vehicle could not exceed 40 MPH with manual braking. Service tech diagnosed the module had failed, stated they are beginning to see this issue in more and more 2019 vehicles.
SERVICE BRAKESOctober 21, 2021
We bought the truck on 09-30-2021 with 24992 miles on it , brakes are all 4 horrible, no pads left and all 4 rotors are shot . This is a problem with this truck from the reports of this vehicle having premature brake wear from the Customer Satisfaction Program . It is sitting at the repair shop as we speak with almost $1000 in brake repair that needs to be done . This is very unsafe . Please let me know what I need to do to be reimbursed . There has been prior recalls on this truck also for brakes
SERVICE BRAKES, AIR,POWER TRAINOctober 19, 2021
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the rear wheels inadvertently locked. There were no warning lights illuminated. The contact stated he veered to the side of the road, shifted into park, and turned off the vehicle. The contact was able to restart the vehicle but waited about four hours for the wheels to unlock. The vehicle was taken to the dealer who informed the contact that they were unable to diagnose the vehicle. The contact stated the failure had been reoccurring while driving. The contact became aware of an unknown customer satisfaction program for the failure. The vehicle was taken back to the dealer who informed the contact that he would be responsible for the cost of the repair because the vehicle was out of warranty. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 12,000.
ELECTRICAL SYSTEMOctober 10, 2021
2Ø19 CHEVROLET SILVERADO 4WD LTZ CREW VIN [XXX] Purchased: Royal Chevrolet (now Parks Chevrolet) 4502 West Broad Street Richmond, Virginia 23230 (804) 521-5300 In Service: 1 November 2019 Warranty Period: 1 November 2019 - 31 October 2022 Issues and History: Issue I-- When starting vehicle, radio comes on at full volume for one to two seconds. History I-- Prior to July 2021, never heard this noise. Beginning in mid-July 2021 with a mileage of approximately 3400 miles, the radio would blare full volume upon starting the vehicle. This occurred sporadically at first, but the event would happen more often as time went by. The protocol used for shutting down the vehicle is as follows: a.Place gear shifter in Park. b.Engage electronic brakes. c.Completely turn off Climate system. dCompletely turn off Entertainment Console (Audio, et cetera). c.Turn off exterior lights. f.Turn off engine. g.Remove FOB with person. h.Exit vehicle and shut door(s). i.Engage locking and alarm systems twice with FOB. The Settings for the Vehicle Sounds is zero volume and no button feedback. Therefore, the radio should NOT activate except when engaged manually, and certainly not when the vehicle is starting and certainly not at full volume. The vehicle was taken to Parks Chevrolet on Wednesday, 29 September 2021, where the Service Department retained the vehicle for two days trying to diagnosis this issue. We picked up the vehicle Thursday afternoon, 30 September 2021. Friday morning, 1 October 2021, the vehicle was used, and upon starting, the radio blared at full volume for several seconds. The vehicle was not used Saturday. Sunday, 3 October 2021, the vehicle was used for a short trip to Eastern Henrico County's Osborne Landing. Although the radio did not blare when first starting the vehicle, it did blare for several seconds at the boat landing having sat for an hour. The vehicle was used only three times during the week of 4 October through 10 October 2 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
POWER TRAINSeptember 15, 2021
Truck lunges forward sometimes. It will work properly most of the time and then after stoping , when you tramp on the gas it will hesitate then lunge forward. As I said most of the time it works properly. I consider this a very real hazzard, has been doing this for months. One day at my golf club while pulling into my parking spot,a tight fit, I had to back up to get into my spot. When I tried to go forward it had about a two second hesitation then squealed the tires. I have witnesses. My dealer says everything with the truck is normal after they inspected it . The internet is full of the same thing from other owners of the same truck.
STEERINGSeptember 14, 2021
Vehicle has 30,000 miles. Started the Vehicle in the morning and for no apparent reason the power steering was out. Error messages on the Dash were Service Power Steering and Service ESC
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKESSeptember 13, 2021
On September 11 at approx. 1630 hrs. my wife and I were going out for dinner. I stopped at a stop light on a hill. Transmission in Drive, foot on the brake. Our truck suddenly started rolling backward. I looked at the dash, no warning lights, gauges still working, transmission in drive, I stood on the brake pedal, no effect, I put the transmission in park, no effect, I engaged the parking brake, no effect other than the parking brake warning light came on. We had rolled back approximately 50 feet. I looked in my rearview mirror and observed a car approaching. Luckily he/she saw my problem and stopped. Things suddenly started coming back to life and came to a gentle stop. When I looked in my mirror I was so close to the car behind me all I could see was his windshield, no hood. I moved the transmission from park to drive and we continued on. I have contacted the dealer and they are attempting to determine what happened. However, I am afraid this will happen to someone else who may not be as lucky as I was or that it may happen to me again. I pull a 5th wheel trailer with this truck.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHERSeptember 13, 2021
The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019.
SUSPENSION,POWER TRAIN,ENGINESeptember 12, 2021
My truck has a vibration when going down the highway at speeds of 70 mph. The dealer has done a transmission flush but still have the same issue. I am afraid that the driveshaft or the transmission may lock up while we are on the highway with the family.
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINESeptember 5, 2021
Started to drive my truck this morning and it was driving very rough. Dashboard warning lights came on; SERVICE PARKING BRAKE, SERVICE ESC, CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, PARKING BRAKE ON INDICATOR. None of this was happening yesterday. It just happened this morning. This truck only has 7,100 miles on it.
ENGINEAugust 26, 2021
Thousands of these vehicles have Engine Lifter failure problems at early mileage and if your vehicle is out of warranty you have to pay. These are vehicles with the AFM 5.3 and many are failing. This is a well known problem and should be recalled soon. If your engine fails on the highway it can be extremely dangerous.
UNKNOWN OR OTHERAugust 25, 2021
Clarity of the back up camera is very cloudy or not clear at all
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,SEAT BELTSAugust 12, 2021
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.
TIRESAugust 9, 2021
We were driving on the interstate and all the sudden my driver’s side rear tire lost all of its air. Happened very quickly. Upon inspection, the tire had a 2–3-inch tear in the sidewall of the tire going from the center of the tire out words. There was nothing in the roadway and we did not hit anything. The sidewall just blew out of the tire. Tire size is 265/65/R18.
POWER TRAINAugust 9, 2021
When backing out of the driveway and shifting from Reverse to drive the transmission slows the engine before slamming into second gear. During the entire driver the transmission shakes before shifting into any gear. I took it to Patriot Chevy in Warminster, Pa on 8/2/21. They said they reset the computer module. I tested it immediately and nothing changed.
TIRESAugust 2, 2021
The Contact owns a 2019 Chevrolet Silverado 1500 equipped with Bridgestone tires, Tire Line: Dueler All Terrain, Tire Size: 275/60/R20, DOT Number: 7X0RXD1019. The contact stated that all four tires exhibited dry rot on the inside and the tire casing were splitting. The tires were not replaced. The manufacturer was contacted and informed of the failure. The failure mileage was 26,423.
SERVICE BRAKESJuly 14, 2021
Started truck up after parking for 20 minutes and the Brake ESC service light on dash came on and stated that there was a problem and I would not be able to drive over 43 mph, the ABS, Traction control were also shut down. I drove this to the local GM dealer who is now working on this for the third day and can't figure out what is wrong. The programing for the brakes was gone, they reprogrammed and it cleared out immediately. They are working with GM to attempt to fix the issue once they figure it out.
STEERINGJuly 12, 2021
I received a message to "Service Power Steering" and to "Service ESC". The power steering completely went out and I had to drive without it. Once the vehicle sat for about an hour, I restarted it and the messages cleared. This is the second time this has happened since I have owned the vehicle.
AIR BAGS,SERVICE BRAKESJuly 6, 2021
Stabilitrak was set off due to air bag module going bad. When braking it locked up 3 of the 4 tires ABS went nuts but didn’t stop it from locking up
SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKESJuly 6, 2021
check engine light came on and is currently pulling the following codes. P25A2 U0146 U0101 U0100 MIL Status- off Freeze frame DTC- u0146 I had an oil change done by Hare Chevy in Noblesville 2 weeks ago, never an issue with my truck until after I left the dealership. Stanley Chevy in Mccordsville looked at it this morning and said they have to order a bunch of parts for it, including new leaf springs for a truck that is less than 2 years old…never have heard of such a thing.
ELECTRICAL SYSTEMJune 30, 2021
Rear back up camera continues to error need servicing.
UNKNOWN OR OTHERJune 23, 2021
Vehicle was parked and not running. I got into the vehicle and started it. I proceeded to put the vehicle in reverse and backed my truck up out of a parking spot. I then put the vehicle in drive. The vehicle started to go in reverse when I began to accelerate. I then put the vehicle back in park and then back into drive. The truck again started to go in reverse when in the drive position and I tried to accelerate and go forward. At this point the truck's check engine light came on. I put the truck in park, turned the vehicle off for a moment. I then turned the truck back on and again shifted it to drive and the truck went forward. We took the vehicle into the shop to have the codes run but a braking system code was the only thing that came up. The dealership said they will begin looking into it and the vehicle will be serviced soon. Safety Concern: That if we were in a parking lot and placed our vehicle in drive and it actually goes in reverse, we could have harmed someone behind us or damaged someone's vehicle/home/etc. I also worry there may be other issues that arise that could pose a safety concern since we don't really know what is going on.
SEAT BELTSJune 22, 2021
My son was in the backseat by himself behind the driver seat. Got tangled in the seat belt and it kept ratcheting. It would not release and started to suffocate him around his lungs. We ended up cutting the seat belt to get him out. The seat belt would not release after the vehicle was stopped and turned off.
POWER TRAINJune 19, 2021
When shifting from reverse to drive the transmission makes a hard slamming sound. It also shutters when driving 70 mph. The dealer told me it’s normal.
SERVICE BRAKESJune 17, 2021
Rear Brake pads sticky on Brake disc After Car Washing and back to my home the Brakes still blocked and pads sticked on brake disc
ELECTRICAL SYSTEMJune 13, 2021
Approximately 1 minute after startup, on a 85* plus day, with the vehicle sitting in the sun, the following failure alarms are displayed on the dash StabiliTrack failure Trailer Braking System failure Steering assist is reduced, caution should be used while driving. Sitting in Park, the steering wheel jerks - untouched Reduced Engine Power warning is displayed All analog gauges go to 0 and bounce on and off Check Engine Light illuminates StabiliTrak warning light illuminated AC disabled If this occurs while driving The engine runs rough, especially just off idle. Putting the transmission in L5 to eliminate AFM, does not help. While driving the truck has experienced Loss of engine power, almost stalled Total loss of power assist steering Near zero manual steering capability. StabiliTrak warning light will often go off after ~ 30 minutes The Check Engine light will remain on after failure but will go out when the vehicle sits overnight" Failure not imminent when the truck has been in the shade
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCEJune 3, 2021
I was given a 2019 Chevy Silverado and when I turned the truck off the shift to park light would stay on and in February the brakes froze with the bad freeze when it thawed the brakes just started locking up by them selves I could not get over 5-6 mph so I made an app with dealership took it in told them what it was doing they had it a week they replaced shifter handle and bolt and reset codes I get the truck back did not have it 24 hrs I was leaving where I was fishing that morning I was going maybe 40 mph when the abs and other lights came on on dash and the brakes locked up again sending me sliding about 60 yards when I ended up in a ditch I tried to get out and the truck would not move so I get out and look to see my front passenger tire completely broke off folding up under truck. No one else was involved I automatically called dealership told them what happen filed a crash report and tow truck took truck back to dealership I contacted GM snd they sent an investigator to look at it but denied my claim said it was not a Manufactur defect.. so no one is wanting to fix my truck now it’s still under warranty with less than 19000 miles on it... and if I was to pay out my pocket to fix it I feel that it will happen again cause the freeze did something to the electrical brake system.. the truck is a year and 4 mts old. Paid cash for it and not I can’t even drive it..
Crash reported
NHTSA #11419558ENGINEMay 24, 2021
On cold starts when approximately 2nd gear shifts around 20mph the truck feels like it’s slipping the gear and losing power. Has happened every time and there’s under 5000 miles on vehicle
POWER TRAINMay 23, 2021
I purchased this vehicle back on February and noted that the transmission is kicking hard from first to second gear shift at all times. Went to the dealer and told me tech cannot find nothing wrong and that this is normal as is a 9 shift transmission. When at a fast food full line this vehicle shifted so hard that I almost hit the car on front on me. Having cars all my life and be a mechanic, I can tell you this hard shifting is a safety issue.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEAT BELTSMay 21, 2021
Brake sensor went off,lights stayed on inside cab,radio screen and lights inside went out,tailgate went down while being driven and tools etc were lost. Radio came on and changed channels non stop for almost an hour even after shutting vehicle off 4 timea. After 8 hrs it was back to normal.
ENGINEMay 21, 2021
Failed lifter in engine due to GM’s terrible DFM and DOD system. Left me stranded 500 miles from home and 450 miles from my destination.
POWER TRAIN,ENGINEMay 19, 2021
The transmission will sometimes hesitate/lag for a few seconds when shifting from 1st gear to 2nd gear. This seems to occur only cold starts where the vehicle has sat for a long period, such as overnight. On the most recent occurrence, I was stopped at a stop sign on my road and began to turn left (northbound) on to the busy highway. While turning from the stop sign on to the highway, the vehicle vehicle hesitated mid-shift and I lost acceleration. After a few seconds, a loud clunk was then heard, the truck jerked - throwing me forward, and acceleration was restored. This delay resulted in a near-miss collision as there was an approaching vehicle headed southbound and I was stuck in their lane since my vehicle was not accelerating. Issue reported to Heartland Chevrolet (501 Rte 291, Liberty, MO 64068) to document and investigate the issue. Vehicle taken to dealer next day. After 3 days of service, the dealer service team could not reproduce the issue and escalated to regional GM engineer (Service Manager called him directly.). Engineer stated that hesitation is normal. Still an on-going issue; work around has been to let the vehicle idle longer before driving on a cold start. Sometimes you can "feel" the hesitation and know when to let off the gas pedal few a few seconds until the shift in to 2nd to avoid the vehicle throwing you forward, being able to have better "control" of the hesitation issue.
STEERING,POWER TRAIN,SEAT BELTSMay 4, 2021
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AT START-UP AND OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED TO OPERATE AS DESIGNED. ADDITIONALLY, THE VEHICLE OCCASIONALLY FAILED TO RESPOND WHEN SHIFTED INTO DRIVE HOWEVER, THE REVERSE GEAR WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECENTLY NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NOT STITCHED PROPERLY. THE SEAT BELT STRAP LOOSENED WHILE ATTEMPTING TO SECURE HIS CHILD IN THE SEAT BELT. MTN VIEW CHEVY (310 E 20TH ST, CHATTANOOGA, TN 37408) WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE BUT INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND THE VIN WAS NOT INCLUDED IN ANY RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. INVALID VIN.
POWER TRAINApril 30, 2021
MY TRANSMISSION IS SHIFTING REALLY HARD PARTICULARLY AT SLOWER SPEEDS. WHEN I BEGIN TO SLOW AND THEN START TO ACCELERATE JUST A LITTLE BIT IT SLAMS INTO GEAR AT TIMES CAUSING THE TRUCK LAUNCH FORWARD. I HAVE HAD IT BACK TO THE DEALER NO LESS THEN 4 TIMES FOR THE ISSUE. THEY TELL ME THE SAME THING EVERY TIME. IF WE DON'T HAVE A CODE OR CAN'T REPLICATE IT WE CAN'T FIX IT. FROM RESEARCH I HAVE DONE THIS SEEMS TO BE A WIDE SPREAD PROBLEM! I HAVE REAL SAFETY CONCERNS. SPECIFICALLY IF IT DOES ONE OF THESE HARD SHIFTS WHILE I AM IN TRAFFIC, I AM AFRAID IT WILL PUSH ME RIGHT INTO THE BACK OF THE CAR IN FRONT OF ME.
SERVICE BRAKES,ENGINEApril 27, 2021
THE "SERVICE BRAKE SYSTEM" AND "SERVICE ESC" LIGHTS CAME ON, ALONG WITH THE SERVICE ENGINE LIGHT AND ROUGH IDLE, RESISTED ROLL (SLIGHT BRAKE APPLIED, PERHAPS?) AND PER THE DEALER, NO CODE WAS STORED AND THERE IS NO FIX. BULLETIN PIT5728B SAYS DIFFERENT AND NOT TO DRIVE THE VEHICLE UNTIL FIXED. I AM REFUSING TO ACCEPT MY VEHICLE BACK UNTIL FIXED AS OF 27 APR 2021. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
POWER TRAINApril 23, 2021
TRANSMISSION ISSUES SHIFTING PROBLEMS AND SHATTERING WHEN DRIVING
ELECTRICAL SYSTEM,ENGINEApril 21, 2021
WE WERE MERGING ONTO A HIGHWAY FROM A SIDEROAD & THE GAUGES STARTED GOING CRAZY THE TRUCK DIED. WOULDN'T RESTART. LUCKILY WE WERE ABLE TO GET OFF OF HIGHWAY & ONTO SHOULDER. DEALERSHIP HAS HAD TRUCK SINCE THEN. TODAY IS 4/21/21.
ENGINEApril 14, 2021
A CURRENT RECALL FOR THIS ISSUE STANDS IN CANANDA AND ALASKA. THE EOC ENGINE COOLING LINES LEAK OIL. THE EOC CLAMP AND/OR ASSEMBLY LOOSENS CAUSING A SEVER OIL LEAK. MORE COMMON IN COLDER CLIMATE AREAS. LEAK ACCRUES AT ALL TIMES, WHEN RUNNING OR NOT.
POWER TRAINApril 14, 2021
I BOUGHT THIS TRUCK NEW IN 2019. I HAVE HAD IT BACK TO THE DEALERSHIP NUMEROUS TIMES. WHEN YOU PUT THE TRUCK IN REVERSE AND THEN PULL BACK INTO DRIVE TO TAKE OFF THE TRUCK JERKS YOU SO HARD THAT IT EVEN SQUEALS THE TIRES. I TALKED TO ANOTHER CHEVROLET DEALERSHIP IN COOKEVILLE TN AND THEY SAID THEY ARE AWARE OR THE ISSUE AND CURRENTLY HAVE 9 OTHER TRUCKS WITH THE SAME COMPLAINTS. THERE WAS ANOTHER GUT IN THAT SERVICE DEPARTMENT THE SAME DAY ALSO COMPLAINING ABOUT THE SAME ISSUE WITH HIS TRUCK . EVERY TIME I TAKE IT BACK TO THE MURFREESBORO DEALERSHIP THEY SAY THEY CAN NOT FIND THE PROBLEM AND THEY DO NOT KNOW OF ANY ISSUES WHICH I FIND HARD TO BELIEVE. THIS ISSUES HAS BEEN PRESENT FROM THE FIRST DAY I PURCHASED THIS TRUCK
SUSPENSIONApril 13, 2021
WHILE DRIVING MY VEHICLE DOWN A RESIDENTIAL STREET AROUND 25 MPH MY STEERING SUDDENLY PULLED TO THE RIGHT. CAUSING ME TO STRIKE A PARKED CAR. THIS HAPPENED ON4/10/21. THE VEHICLE PULLED TO THE RIGHT CAUSING MY TIRE TO STRIKE THE PARKED CAR. WITNESS TO THE ACCIDENT SAID THAT MY WHEEL WAS COMING OFF BEFORE STRIKING THE CAR. THE FRONT RIGHT SIDE SUSPENSION ON MY TRUCK WAS RIPPED AWAY FROM THE VEHICLE INCLUDING THE DRIVE AXLE. PIECES OF THE SUSPENSION BROKE INTO PIECES. THERE IS A POLICE REPORT WITH THE WAVERLY POLICE DEPT IN WAVERLY, OHIO 45690. REPORT NUMBER 21-050. TO MY SURPRISE COMING HOME FROM WORK ON 4/13/21 THE SAME THING HAPPENED TO A CO WORKERS NEW MODEL GMC SIERRA WHICH IS A SIMILAR VEHICLE. HE WAS JUST DRIVING AND THE FRONT SUSPENSION FELL OFF HIS VEHICLE CAUSING HIS TRUCK SUSPENSION TO HIT THE GROUND. I OBSERVED HIS VEHICLE AND THE DAMAGE TO THE SUSPENSION WAS BASICALLY IDENTICAL TO MY VEHICLE SUSPENSION. HIS VEHICLE IS CURRENTLY LOCATED AT HOMETOWN CHEVROLET IN WAVERLY, OHIO 45690. MY VEHICLE WAS TOWED TO PERFECTION ONE COLLISION IN CHILLICOTHE OHIO.
Crash reported
NHTSA #11407974POWER TRAIN,ENGINEApril 9, 2021
TRUCK WILL REV HIGH AND NOT MOVE FOR 2 OR 3 SECONDS WHEN ACCELERATING AFTER STOPPING AT REDL LGHT THEN SLAM INTO FIRST GEAR AND LURCH FORWARD ABRUPTLY. THE MOTOR MOUNTS ARE DAMAGED FROM DOING THIS OVER AND OVER AGAIN. ENGINE HAS 44000 MILES IS SERVICED ON TIME EVERY TIME AND NOT ABUSED.
POWER TRAINApril 8, 2021
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO JERK BACKWARD AND FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JESSUP AUTO PLAZA (68111 E. PALM CANYON DR, CATHEDRAL CITY, CA 92234, (760) 989-4071) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNSPECIFIED UPDATE NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,811.
POWER TRAINApril 7, 2021
HARD SHIFT FROM 1ST TO 2ND AND SOMETIMES 2ND TO 3RD CAUSING THE ENGINE TO REV HIGH - CITY DRIVING. WHEN TOWING BOAT IN TOW OR CAMPER IN TOW MODE, TRANSMISSION WILL NOT SWITCH GEARS WHEN IT SHOULD CAUSING HIGH REV - CITY AND HIGHWAY DRIVING. DEALERSHIP HAS HAD IT MULTIPLE TIMES BUT FIND "NOTHING" WRONG EVERY TIME AND THEN IT SHIFTS HARD UPON LEAVING THE DEALERSHIP. THIS HAPPENS FREQUENTLY THROUGHOUT THE YEAR REGARDLESS OF THE WEATHER.
UNKNOWN OR OTHERApril 7, 2021
START-STOP SYSTEM NOT WORKING,
SERVICE BRAKESApril 3, 2021
WHILE DRIVING AT 25 MPH, ALL 4 BRAKES LOCKED UP. THIS HAPPENED 4 TIMES THEN THE TRUCK WAS PARKED. I WAS TURNING ON A STATE HIGHWAY .
BACK OVER PREVENTIONApril 1, 2021
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE SHIFTING GEARS TO REVERSE, THE BACK-UP CAMERA FLICKERED, AND THE SERVICE BACK-UP CAMERA MESSAGE WAS DISPLAYED ON THE SCREEN. THE VEHICLE WAS TAKEN TO BOUCHER CHEVROLET, INC. (1421 E MORELAND BLVD, WAUKESHA, WI 53186, (262) 347-4107) ON SEVERAL OCCASIONS AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *DT
ELECTRICAL SYSTEMMarch 30, 2021
ON 2/22, MY VEHICLE HAD TO BE TAKEN IN TO THE DEALERSHIP DUE TO IT NOT STARTING. MY CHECK ENGINE LIGHT CAME ON. THE ISSUE WAS SUPPOSEDLY A SOFTWARE ISSUE. THIS ISSUE HAS HAPPENED AGAIN AND MY VEHICLE IS BACK AT THE DEALERSHIP ONCE AGAIN ON 3/29. IT WAS STATED THAT GM WILL HAVE TO ADVISE THE TECH ON WHAT TO DO FOR A PERMANENT FIX. THIS IS A MAJOR INCONVENIENCE AND DISTURBING. MY VEHICLE WOULD NOT START ON 3 OCCASIONS BECAUSE OF THIS ISSUE. THE VEHICLE ONLY HAS 11,800 MILES ON IT.
ELECTRICAL SYSTEMMarch 21, 2021
3 ISSUES WITH LCD DISPLAY USED FOR RADIO. HANDS FREE DEVICES AND BACKUP CAMERA. !ST ISSUE IS AFTER BEING PARKED FOR SEVERAL HOURS, THE DISPLAY MAY FREEZE ON ITS LAST RADIO SETTING OR MAY GO COMPLETELY DEAD. CAR CAN BE DRIVEN BUT THERE IS NO ABILITY TO USE RADIO, HANDS FREE PHONE, MAPS FROM PHONE OR BACK UP CAMERA. ONLY FIX IS TO RUN THE VEHICLE FOR AT LEAST FIVE MINUTES, REMOVE THE KEY AND OPEN AND CLOSE THE DOOR. AFTER ABOUT A MINUTE THE INSTRUMENTS SHUT DOWN. OPENING AND CLOSING THE DOOR WILL RESET THE DISPLAY AND AGAIN IT WILL FUNCTION NORMALLY. 2 BACKUP CAMERA SHUTS OFF WHILE BACKING UP. 3 ENTIRE DISPLAY SHUTS DOWN AND RESTARTS WHILE VEHICLE IS MOVING. ALL THESE EVENTS HAPPEN AFTER THE VEHICLE HAS SAT IDLE FOR MULTIPLE HOURS. ALSO WITHIN 5 MINUTES OF STARTING TO DRIVE THE CAR. THESE EVENTS HAVE HAPPENED MULTIPLE TIMES AND GETTING MORE FREQUENT.
ELECTRICAL SYSTEM,BACK OVER PREVENTIONMarch 11, 2021
TRUCK WAS PURCHASED BRAND NEW. SINCE I FIRST GOT IT I'VE HAD PROBLEMS WITH THE BACKUP CAMERA FLASHING, GOING COMPLETELY BLANK, AND GIVING AN ERROR TO SERVICE REAR CAMERA SYSTEM. ALWAYS OCCURS WHILE IN REVERSE. DEALERSHIP HAS TRIED FIXING ISSUE SEVERAL TIMES AND NOW STATES THIS SAFETY ISSUE IS NORMAL IN THEIR VEHICLES. 11/25/19 DEALERSHIP REPLACED BACK UP CAMERA DUE TO LINES FLASHING THROUGH SCREEN WHILE BACKING UP. SCREEN FREQUENTLY WENT BLANK AND WOULD ALSO GIVE 'SERVICE REAR VISION SYSTEM' ERROR. 01/09/20 BACKUP CAMERA SYSTEM CONTINUES TO FLASH, GO BLANK, AND GIVE ERROR MESSAGE. DEALERSHIP STATED CAMERA WAS TESTED AND FUNCTIONING AS INTENDED. 10/22/20 SAME ISSUES PERSIST WITH BACKUP CAMERA SYSTEM. DEALERSHIP VERIFIED PROBLEM AND REPLACED CAMERA ASSEMBLY ON 12/14/20. 01/27/21 SAME PROBLEMS PERSIST. DEALERSHIP UPDATED SYSTEM AND CLAIMED NOT TO BE ABLE TO REPRODUCE PROBLEM. WHILE PICKING UP VEHICLE FLASHING OCCURRED BEFORE I EVEN LEFT THE LOT. DEALERSHIP REQUESTED I REMOVE AMP (INSTALLED LONG AFTER PROBLEMS STARTED OCCURRING; HAVE DOCUMENTATION) BEFORE FURTHER DIAGNOSTICS COULD BE PERFORMED. 02/26/21 DEALERSHIP SAID THEY CHECKED OTHER TRUCKS IN THEIR LOT WHICH HAVE THE SAME ISSUE. SAYS A VOLTAGE DROP IN THE ELECTRICAL SYSTEM IS WHAT'S CAUSING THE ISSUE AND STATED THERE IS NO FIX BECAUSE THIS IS A NORMAL OPERATION. 03/05/21 PROBLEMS PERSIST. DEALERSHIP BUILT A NEW ELECTRICAL HARNESS AND REPLACED RADIO SYSTEM. PROBLEM STILL CONTINUES. 03/09/21 TALKED TO GM CUSTOMER CARE. THEY STATE THE SAFETY ISSUE WITH THE BACKUP CAMERA FLASHING AND GOING BLANK IS 'OPERATING AS DESIGNED.' 03/11/21 CUSTOMER CARE STATED VEHICLE IS PERFORMING PROPERLY AND AS EXPECTED EVEN THOUGH BACK UP CAMERA SYSTEM STILL HAVING PROBLEMS. SAYS THERE'S NOTHING ELSE THEY WILL DO FOR ME TO FIX THE ISSUE AT THIS TIME.
ELECTRICAL SYSTEM,STRUCTUREMarch 2, 2021
THE TRUCK WAS PARKED IN MY HOME DRIVEWAY MONDAY AFTERNOON. IT WAS LOCKED. ON WEDNESDAY 2/24/21 OUR NEIGHBOR ALERTED MY WIFE THAT THERE WAS SMOKE COMING FROM THE TRUCK. WE RAN OUT THERE, BUT IT WAS ALREADY HEAVILY SMOKING AND WE COULD HEAR CRACKLING AND POPPING NOISES. SHORTLY AFTER THE TRUCK WAS IN FLAMES. THE FIRE DEPARTMENT ARRIVED, PUT OUT THE FLAMES. THE FIRE MARSHAL DID AN INSPECTION AND INDICATED IT WAS LIKELY AN ELECTRICAL FIRE NEAR THE TAILGATE/HITCH/LICENSE PLATE.
Fire reported
NHTSA #11398697ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINEMarch 2, 2021
WHILE DRIVING TO SCHOOL WHICH IS APPROX 70 MILES FROM MY HOUSE, I WAS APPROX 10 MILES FROM MY END LOCATION AND HAD BEEN DRIVING FOR 1 HOUR AND 15 MINUTES WITHOUT ISSUES. I WAS DRIVING ON I-70 AT 75 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN. THE ENGINE SHUT OFF, BRAKES WENT OUT, STEERING LOCKED, ALL ELECTRICAL SHUT OFF. THE TRUCK WAS DEAD FOR APPROX 4 SECONDS WHEN IT KICKED BACK ON ON ITS OWN. THE TRUCK CONTINUED DOWN THE ROAD LIKE NOTHING HAD HAPPENED. THE TRUCK DID THE SAME THING ABOUT 3 MILES AFTER THE FIRST TIME THE TRUCK DIED. THERE WERE NO MORE INCIDENTS DURING THAT TRIP. LATER THAT SAME DAY I WAS PULLING INTO KROGER PARKING LOT TURNING INTO A PARKING SPOT AT ABOUT 5 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN AGAIN. THE TRUCK WAS DEAD FOR APPROX 3-5 SECONDS EACH TIME WITH COMPLETELY SHUTDOWN BEFORE COMPLETELY RESTARTING ON ITS OWN AND CONTINUING LIKE NOTHING HAPPENED.
POWER TRAIN,ELECTRICAL SYSTEMFebruary 23, 2021
DRIVING TRUCK AND NOTICED A JERK WHEN ACCELERATING ON 1ST AND 2ND GEAR CAUSING THE VEHICLE TO HAVE A DELAYED ACCELERATION COULD CAUSE ACCIDENTS IN TRAFFIC. ALSO WHEN SHIFTING FROM REVERSE TO DRIVE THE TRUCK JERKS VIOLENTLY AS IF THE TRANSMISSION CAN'T ENGAGE OR DROPPED AND HAS THE DELAYED ISSUE FOREMENTIONED THE MAIN SCREEN ON THE VEHICLE KEEPS CYCLING TURNS ON AND OFF REPEATEDLY CAUSING DISTRACTION AND MAKES THE VEHICLE COMPUTER SYSTEM UNUSABLE
POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCEFebruary 21, 2021
1.DRIVETRAIN ISSUE: AT THE 1ST. START OF THE DAY, WHEN SHIFTING INTO D (DRIVE GEAR) ; UPON ACCELERATING, THE TRUCKS TRANSMISSION DROPS OFF BETWEEN 1ST AND 2ND GEAR AS IF IT WERE PAUSING FOR 1-2 SECONDS, THEN TRUCK SURGES FORWARD ISSUE STARTED THE DAY I DROVE OFF THE LOT. THOUGHT IT WAS TRUCK JUST WORKING OUT A GLITCH, BUT HAS ALWAYS PERSISTED. 2. ELECTRICAL ISSUE: POWER MIRRORS; WHEN POWER MIRRORS ARE FOLDING INWARD MIRRORS DO NOT CLOSE AT THE SAME TIME, STARTED THE DAY I DROVE OFF THE LOT. AS TIME HAS PASSED IT NOW HAS BECOME AN EVEN LARGER ISSUE, THE POWER MOTOR IN MIRROR RUNS CONTINUALLY AFTER IT HAS BEEN OPEN OR CLOSED AS WELL AS MIRROR TILTING WHEN IN REVERSE. VERY DISTRACTING. 3. COLLISION CENSOR: ISSUE STARTED WITHIN LAST 90 DAYS; I CAN BE DRIVING DOWN THE ROAD/ HIGHWAY AT ANY TIME WITH NO OTHER OBSTACLES IN MY AREA, NOTHING AROUND MY TRUCK ON ANY OF THE FOUR SIDES,TRUCK WILL SOUND WARNING ALARM AS WELL AS THE DISPLAY IN THE DASH. I MAKE SURE ALL CENSORS ARE ALL CLEAN OF ANY DIRT-ICE-SNOW, VERY TROUBLING WHEN DRIVING AS IT MAKES ONE THINK THERE IS ON COMING OBSTACLES.
ELECTRICAL SYSTEMFebruary 13, 2021
BACK UP CAMERA BECOMES "FUZZY" WHEN PUT IN REVERSE IN THE DARK. THIS HAPPENS EVERY TIME IN THE DARK WHEN THERE NO LIGHTS OUTSIDE/ENVIRONMENT. THIS IS REALLY DANGEROUS BECAUSE WHAT IF SOMEONE WALKS IN THE BACK OF THE TRUCK, AND I CAN'T SEE THEM BECAUSE OF THE "FUSSY" CAMERA.
SERVICE BRAKESFebruary 12, 2021
DASH LIGHT CAME ON THAT SAYS "SERVICE BRAKE PAD MONITOR" WHILE DRIVING DOWN THE ROAD, IT WAS WET/ICY OUTSIDE. NOT SURE IF THAT HAS ANYTHING TO DO WITH IT, BUT I HAVE READ ONLINE THAT THIS IS A RECALL ISSUE, BUT IT'S NOT SHOWING UP AS A RECALL ON THE RECALL WEBSITE
ELECTRICAL SYSTEM,ENGINEFebruary 12, 2021
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE STALL WHILE STATIONARY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WIN CHEVROLET, INC. (2201 E 223RD ST, CARSON, CA 90810, (877) 476-6172) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN PART TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
POWER TRAINFebruary 10, 2021
I WAS DRIVING AT 65MPH WITH CRUISE ACTIVATED AND I NOTICED A "SHUDDER" AND IT LASTED APPROXIMATELY 1 MINUTE. 10 MINUTES LATER IT HAPPENED ONCE AGAIN. I WAS DRIVING ON I-40 AND THE ROAD SURFACE IS LEVEL IN THE AREAS THAT I WAS DRIVING. I PURCHASED THIS TRUCK NEW AND IT ONLY HAS 11,000 MILES ON IT. AFTER SEARCHING CAUSES OF THIS ISSUE ONLINE, I DISCOVERED THAT I WAS NOT ALONE AND THAT NUMEROUS PEOPLE HAVE HAD THE SAME ISSUE ON ALL MODELS OF GM CARS AND IT IS RELATED TO THE 8 SPEED TRANSMISSION. I HAVE MADE AN APPOINTMENT TO HAVE THE DEALERSHIP WHERE THE TRUCK WAS PURCHASED TO DIAGNOSE THE ISSUE.
POWER TRAINFebruary 9, 2021
FROM REVERSE GOING INTO DRIVE HAS DELAY SHIFT AND SHIFTS AND JERKS REAL HARD BEFORE GOING INTO DRIVE. ITS NOT ALL THE TIME BUT HAVE NOTICE IT ON DIFFERENT TIMES. FEELS LIKE REAR END OR TRANS IS SLIPPING
POWER TRAINFebruary 9, 2021
THIS TRUCK CONTINUES TO SLIP OUT OF GEAR WHEN TRYING TO ACCELERATE. YESTERDAY, AS I ATTEMPTED TO CROSS A ROAD, THE TRANSMISSION WAS "HUNG UP" BETWEEN GEARS RESULTING IN A VERY DANGEROUS SITUATION WHERE I WAS UNABLE TO MOVE UNTIL TRAFFIC CAME MUCH CLOSER. IT STARTED FROM A STOP AND WHEN I TRIED TO CROSS THE ROAD IT WAS SHUDDERING BETWEEN GEARS. THIS CONTINUES TO HAPPEN ON THIS VEHICLE. SOMETIMES IT'S A HARD SHIFT, OTHER TIMES IT SLIPS OUT OF GEAR AND AS I PUSH THE ACCELERATOR, THE ENGINE REVS AND IT IS NOT IN A GEAR AND IT FINALLY GRINDS INTO A GEAR AND THEN THERE IS A JOLT WHEN IT SLAMS INTO THE GEAR AND THE TRUCK LURCHES FORWARD OR SOMETIMES IT'S ENOUGH TO SQUEAL THE TIRES.
SERVICE BRAKESFebruary 2, 2021
THE AUTOMATIC PARKING BRAKE WOULD NOT RELEASE SEVERAL TIMES WHEN I HAD IT PARKED IN MY DRIVEWAY. MY DRIVEWAY AS A VERY SMALL INCLINE (~3%), BUT THE AUTO PARKING BRAKE WILL COME ON. THE SEVERAL TIMES IT STAYED ON, THE ORANGE 'SERVICE PARKING BRAKE' LIGHT WAS ON AND A SERVICE ENGINE LIGHT. I COULD NOT MOVE THE VEHICLE UNTIL I DISCONNECTED THE BATTERY TO RESET. I TOOK IT TO THE DEALER AND IT HAD A CODE FOR EVAP PURGE PUMP MALFUNCTION. AFTER THEY REPLACED THIS THE LIGHT HASN'T COME BACK ON SINCE (ABOUT 2 WEEKS AGO).
ELECTRICAL SYSTEM,SERVICE BRAKESJanuary 29, 2021
ONE WEEK AFTER BUYING THE TRUCK IN OCTOBER 2019 AN ENGINE LIGHT CAME ON REGARDING THE BREAK SYSTEM, TOO THE TRUCK IN AND IN A FEW DAYS I HAD IT BACK AFTER REPROGRAMING THE COMPUTER. 27 JAN 2021 AFTER LEAVING WORK THE BREAKS FELT STRANGE BUT WITH NO ALERT I WENT ON HOME. COMING UP TO A TRAFFIC LIGHT I TRIED TO STOP THE TRUCK BUT HAD NO BREAKS, I PROCEEDED THROUGH ANOTHER RED LIGHT WITH NO BREAKS PUMPING THE BREAK PEDDLE I FINALLY HAD A LITTLE BREAK AND GOT THE TRUCK PULLED OVER. I TURNED OFF THE TRUCK AND CALLED THE DEALERSHIP WITH NO ANSWER. I CALLED AND HAD MY WIFE TO COME PICK ME UP, SHE ARRIVED AND WE DECIDED TO TRY AND START THE TRUCK AND SEE IF THE BREAKS WOULD HOLD. WE DID MAKE IT TO THE DEALERSHIP AND THEY HAVE HAD THE TRUCK FOR TWO DAYS WITH NO REAL ANSWER AS TO WHAT IS GOING ON! I CALLED SEVEN TIMES 28 JAN AND FINALLY HAD TO GO SEE WHAT WAS GOING ON ALL I GOT WAS WE ARE WORKING ON IT. CALLED THREE TIMES JAN 29 WITH NO REPLY AND HAD TO STOP BY AND I THEY WOULD TELL ME WAS THAT IS WAS A MODULE AND CODING ISSUE. I ASKED FOR A LOAN VEHICLE AND THEY SAID THEY WOULD LOOK INTO IT AND RESPOND IN THE AFTERNOON...WE SHALL SEE VERY VERY FRUSTRATING.
UNKNOWN OR OTHERJanuary 26, 2021
BACKUP CAMERA IS SO BRIGHT AT NIGHT THAT I CAN NOT SEE MY MIRRORS TO USE THEM. BACKUP CAMERA GETS LINES ON THE SCREEN. THIS HAPPENS WHERE MOVING OR SITTING STILL.
UNKNOWN OR OTHERJanuary 26, 2021
PURCHASED THIS VEHICLE IN NOV OF 2019. THE REARVIEW CAMERA DOES NOT FUNCTION PROPERLY AND GM DOES NOT WANT TO CHANGE MY CAMERA. THEY KEEP ON STATING THEY HAVEN'T FOUND A FIX AND ALWAYS LEAVE ME WITH NO NEW INFORMATION. I'VE OPENED TICKETS WITH THEM AND NOTHING. WAS READING ONLINE TODAY AND THEY STATE THAT THE ISSUE ONLY HAPPENS ON LOWER TRIM MODELS. MINE IS A CUSTOM TRIM MODEL. I WOULD LIKE THIS FIXED AS IT IS DANGEROUS, GOING REVERSE AND THE CAMERA GLITCHES OUT OR TURNS BLACK.
EXTERIOR LIGHTING,VISIBILITY/WIPERJanuary 20, 2021
WHEN BACKING UP THE TRUCK AT NIGHT THE CENTER SCREEN GETS SO BRIGHT THAT YOU CANNOT SEE ANYTHING FROM THE REARVIEW MIRROR OR SIDE MIRRORS THE BACKUP CAMERA ITSELF IS A VERY POOR QUALITY CAMERA AT NIGHT AND THERE IS NO OPTION TO DIM THE BRIGHTNESS OF THE SCREEN OR TURN OFF THE CAMERA SO I CAN SEE AT THE REARVIEW MIRROR INSTEAD.
ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTIONJanuary 18, 2021
REAR VIEW CAMERA ON MY 2019 SILVERADO WT GOES IN AND OUT WHEN IN REVERSE. IT PUTS SEVERAL LINES WHICH CREATING A FUZZY VIEW ON THE SCREEN. THE PICTURE ON THE SCREEN PREVENTS A CLEAR PICTURE OF WHAT'S GOING ON. WHEN THE BREAKS ARE APPLIED THE IMAGE CLEARS UP AND ONCE THE BREAKS ARE RELEASE THE FUZZY IMAGE RETURNS.ACCORDING TO THE DEALERSHIP GM IS WORKING TO FIX THE PROBLEM BUT HAS NOT COME UP WITH A SOLUTION. AFTER READING SEVERAL FORUMS SEVERAL OTHER CUSTOMERS ARE EXPERIENCING THE SAME ISSUE. MY KIDS DRIVE THE VEHICLE AND THIS IS MAJOR CONCERN
SERVICE BRAKESJanuary 16, 2021
SERVICE PARKING BRAKE WARNING KEEPS COMING ON WHILE VEHICLE IS MOVING. IT'S ALREADY BEEN TO BE SERVICED AND THERE IS NO CURRENT FIX PER THE DEALER.
ELECTRICAL SYSTEMJanuary 13, 2021
BACK UP CAMERA IS FUZZY AND INTERMITTENTLY DISPLAYS SERVICE REAR VISION CAMERA . CHEVROLET DEALER HAS NO ANSWER SAYS GM DOESN'T OFFER A REPAIR OPTION
POWER TRAINJanuary 12, 2021
WHILE TAKING OFF FIST SHIFT FROM 2ND TO 3RD GEAR TRANS SLIPS TO THE POINT OF LOSING FORWARD MOMENTUM FOR SEVERAL SECONDS. MULTIPLE TIMES IN SHOP AND FAILED TO DUPLICATE PROBLEM. HAPPENS DAILY.
POWER TRAINJanuary 7, 2021
A COLD START ON MORNING VEHICLE HESITATES FROM REVERSE TO DRIVE AND SEARCHES FOR THE GEAR. SOMETIMES IT SLAMS INTO GEAR AND FEELS LIKE SOMEONE REAR ENDED ME. UNDER A YEAR OLD BEEN IN SHOP 5 TIMES. I WAS TOLD TO USE MY BRAKE PEDAL WHEN I CHANGE GEARS. TRUCK IS UNSAFE AND WILL CAUSE A CRASH
POWER TRAINJanuary 7, 2021
AFTER DRIVING MY 2019 RST SILVERADO THE TRUCK STARTING HARD SHIFTING OUT OF 1ST GEAR WHEN STARTING OUT. NOW AT 22000 MILES ALONG WITH IT SHIFTING HARD OUT OF 1ST GEAR, IT NOW IS SHUDDERING WHEN DRIVING AT DIFFERENT SPEEDS. WHEN IT SHIFTS HARD FROM 1ST TO 2ND IT FILLS LIKE IT IS GOING TO DROP THE REAR END OUT OF THE TRUCK. THIS IS NOT NORMAL!
ENGINEJanuary 6, 2021
OIL COOLER LINES FAILED AT THE CRIMP OF THE RUBBER TO METAL LINE. AT 43,000 MI, NOT COVERED UNDER WARRANTY. PURCHASED LINES AND HAD THEM REPLACED. FOUND OIL SPOTS ON THE DRIVEWAY AND INVESTIGATED. BECAUSE OF THE OTHERS MISFORTUNE AND LOSING ENGINES DUE TO THIS, I DID NOT START THE VEHICLE.
SERVICE BRAKESJanuary 5, 2021
THE BREAKS WHEN STOPPING AT A STOP SIGNE WENT ALMOST TO THE FLOOR AND ALMOST DIDN'T STOP ONCE STOPPED THE PEDAL STARTED PUSHING BACK AGAINST MY FOOT TILL THEY RETURN TO THE TOP OF THE PEDAL THEN THE TRUCK STARTED CREEPING FORWARD WHEN PUSHING BACK ON THE BREAKS THE PEDAL WAS VERY STIFF VERY HARD TO GET TRUCK TO STOP THEN PEDAL SLOWLY LEAKS DOWN TO THE FLOOR AT THIS POINT THE TRUCK DASH WILL BEEP AND A MESSAGE SAYING SERVICE BREAK ASSIST WILL APPEAR THIS PROBLEM IS HAPPENING EVERY TIME I TRY TO STOP
POWER TRAINDecember 27, 2020
I BOUGHT A 2019 CHEVROLET SILVERADO 1500HD USED AND EVERY SINCE I'VE HAD IT, IT HAS A VIBRATION AT HIGHWAY SPEEDS. I'VE HAD IT BACK TO CHENOWETH FORD WHERE I BOUGHT IT TWICE NOW AND THEY SENT ME TO HARRY GREEN CHEVROLET DEALER AND NO ONE HAS A CLUE WHAT IS CAUSING IT. I HAVE BEEN RESEARCHING THIS YEAR, MAKE AND MODEL VEHICLE AND HAVE FOUND ALOT OF PEOPLE WITH THIS SAME ISSUE THAT THEY ARE CALLING THE "CHEVY SHAKE" WHICH APPEARS TO HAVE BEEN GOING ON SINCE 2014 THROUGH 2020. I EVEN FOUND A CLASS ACTION LAWSUIT ON THIS ISSUE. THE TRUCK HAS 36,000 MILES ON IT AND I WOULD SAY THIS IS THE REASON THE PREVIOUS OWNER TRADED IT OFF. I WAS GIVEN A RENTAL CAR ONCE WHEN I TOOK IT IN FOR REPAIR BECAUSE THEY HAD IT UNTIL THE NEXT DAY. WHICH WHEN I PICKED IT UP THEY SAID THAT THE VIBRATION WAS 90 PERCENT GONE BUT THEY COULDN'T GET IT TO GO AWAY COMPLETELY AND THAT THEY HAD 3 DIFFERENT MECHANICS WORKING ON IT.
SERVICE BRAKESDecember 25, 2020
THE ELECTRONIC BRAKE SYSTEM FAILED AND THREE ERROR MESSAGES APPEARED ON THE DASHBOARD. THIS OCCURRED AS I WAS PULLING IN MY DRIVEWAY WHILE STILL IN MOTION. THESE ERRORS HAVE ALSO HAPPENED PREVIOUSLY, IN DECEMBER 2019 AND JUNE 2020. BOTH PREVIOUS TIMES THE MALFUNCTIONS WERE FIXED BY THE DEALER. THIS ISSUE CAUSES THE POWER BRAKE SYSTEM TO NOT FUNCTION AND MAKES IT VERY DIFFICULT TO STOP THE TRUCK.
POWER TRAINDecember 24, 2020
8 SPEED TRANSMISSION. THERE ARE TIMES SLIPS BETWEEN GEARS OR SURGES AHEAD WHEN IT SHIFTS UP. NOTIFIED DEALER 4 TIMES BUT THEY SAY ITS NORMAL THAT IT IS JUST HOW THE 8SPEED TRANSMISSION ACTS; IT IS NOT NORMAL. WHEN IT SLIPS THERE IS CONCERN OF NOT GETTING OUT OF THE WAY OF ONCOMING TRAFFIC. WHEN IT SURGES FORWARD IT THROWS MY HEAD AGAINST HEAD REST.
POWER TRAIN,ENGINEDecember 21, 2020
I WAS DRIVING UP A HILL AT APPROX. 5 MILES AN HOUR, WITH COWORKER IN VEHICLE. THE TRANSMISSION COULD NOT FIND A GEAR AND THE VEHICLE LOST MOMENTUM AND ROLLED BACKWARDS DOWN THE HILL. I HAD TO SLAM ON MY BREAKS BEFORE I HIT ANOTHER VEHICLE. WE WERE AT KAISER HOSPITAL ASSISTING WITH THE COOLING TOWERS OF THE HOSPITAL. I HAD TO TURN THE VEHICLE OFF AND THEN ON, AND SLOW MAKE MY WAY TO THE PARKING AREA. MY COWORKER WAS EXTREMELY WORRIED AND FELT THE VEHICLE WAS UNSAFE, AS DID I. THIS PROBLEM HAS HAPPENED SEVERAL TIMES.
SERVICE BRAKES, HYDRAULIC,POWER TRAINDecember 3, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE REAR TIRES AND BRAKES SEIZED WITH A MESSAGE NOT TO EXCEEDED 60 MPH WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND BACK INTO DRIVE MULTIPLE TIMES FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS DRIVEN TO PALM CHEVROLET (2300 SW COLLEGE RD, OCALA, FL 34471 (352) 433-4105) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE FAILURE RECURRED INTERMITTENTLY. WHILE CONDUCTING A VIN SEARCH, THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
ELECTRICAL SYSTEMDecember 2, 2020
DISPLAY MODULE GOES DARK, UN-OPERATIVE, EXTREMELY DANGEROUS WHEN USING BLUETOOTH DURING A CALL OR USING NAVIGATION SETTING WHILE DRIVING. POWER WINDOWS UNRESPONSIVE (NOT STOPPING AT A PARTICULAR LEVEL, GOING ALL THE WAY DOWN) WHILE DRIVING. SUBSTANDARD WINDSHIELD INSIDE TRIM, FOAM COMING OFF. * TRANSMISSION FLUID LEAK WHILE PARKED. TRUCK HAS BEEN IN THE DEALERSHIP SHOP MANY TIMES FOR REPEATED SAME ISSUES, SPECIALLY THE DISPLAY SCREEN MODULE, TWO WEEKS AFTER PURCHASE JULY 2019 TO PRESENT- DEC 2020.
UNKNOWN OR OTHERNovember 30, 2020
CAMERA IS REALLY FUZZY NOT CLEAR AND HORIZONTAL LINES RUN THROUGH IT IT MAKES IT VERY HARD TO SEE AT NIGHT WHEN YOU ARE BACKING UP
ENGINENovember 25, 2020
WHILE DRIVING TO WORK AT 75MPH MY OIL PRESSURE WENT TO 0 ON THE GAUGE AND THE INSTRUMENTATION PANEL LIT UP SAYING 'NO OIL PRESSURE TURN OFF VEHICLE' I PULLED OVER IN A TIMELY MANNER. I EXITED THE TRUCK TO FIND OIL LEAKING FROM MULTIPLE AREAS UNDER THE TRUCK. I HAD MY TRUCK TOWED TO TERRY MARXEN DEALERSHIP IN FLAGSTAFF AZ AND THE ADVISOR TOLD ME IT WAS A OIL COOLER LINE THAT HAD FAILED. CURRENTLY THERE IS AN OPEN RECALL #N192220080 FOR THIS IN CANADA AND THE STATE OF ALASKA ONLY BUT IT SEEMS OTHER VEHICLES ARE BEING AFFECTED HERE IN THE LOWER 48. THIS SEEMS TO BE A SAFETY ISSUE AS THE ENGINE CAN STALL OR LOCK UP AT VARIOUS SPEEDS CAUSING UNCERTAINTIES.
POWER TRAINNovember 18, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AFTER THE VEHICLE HAD BEEN PARKED FOR AN EXTENDED PERIOD, THE TRANSMISSION SLIPPED. THE CONTACT STATED THAT AFTER DEPRESSING THE ACCELERATOR PEDAL, THE TRANSMISSION FAILED TO RESPOND. THE CONTACT STATED THAT AFTER RELEASING THE ACCELERATOR PEDAL AND WAITING FOR SEVERAL SECONDS THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO SERPENTINI CHEVROLET OF WEST LAKE (25100 DETROIT RD, WESTLAKE, OH 44145, (440) 740-3208) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE CONTACT SOUGHT A SECOND OPINION FROM ANOTHER DEALER AND WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.
SERVICE BRAKESNovember 13, 2020
BRAKE INTERMITTENTLY PRESSES TO FLOOR WHEN APPLIED UNABLE TO STOP. HAPPENS ON MULTIPLE OCCASIONS. MUST BOTTOM OUT BRAKE PEDAL TO FLOORBOARD FOR BRAKES TO EVEN START TO APPLY AND NEVER FULLY APPLY TO STOP VEHICLE. INCREASES STOPPING DISTANCE 10 FOLD! NO LIGHTS COME ON AND ALL EQUIPMENT LOOKS TO BE IN WORKING ORDER AND NO DAMAGE. THE TRUCK IS RELATIVELY NEW
ENGINENovember 12, 2020
AFTER NOTICING OIL LEAKING FROM MY VEHICLE, WHEN PARKED, I RESEARCHED ON THE INTERNET FOR POTENTIAL PROBLEMS. I INSPECTED THE UNDERSIDE OF THE TRUCK. OIL WAS COVERING THE SKID PLATE, ALL THE WAY TO THE BACK OF THE TRANSMISSION PAN. WHEN I PLACED THE TRUCK ON RAMPS THE OIL THAT HAD POOLED ON THE SKID PLATE RAN OUT. THESE TRUCKS HAVE A KNOWN ISSUE OF LEAKING OR RUPTURING OIL COOLER LINES. GENERAL MOTORS HAS CHOSEN TO IGNORE THE PROBLEM. THE NHTSA HAS ISSUED A RECALL FOR VEHICLES ONLY IN ALASKA AND CANADA, WHEN THE PROBLEM OCCURS EVERYWHERE. HERE IS THE RECALL ID: N192220080 ENGINE OIL COOLER LINES DETACHING FROM CRIMP ' CANADA AND STATE OF ALASKA ONLY COPYRIGHT 2019 GENERAL MOTORS. ALL RIGHTS RESERVED. PAGE 1 OF 3 RELEASE DATE: DECEMBER 2019 REVISION: 00 HERE ARE THE IDS OF COMPLAINTS THAT MATCH THE DESCRIPTION OF THE PROBLEM ON THE NHTSA WEBSITE: NHTSA ID NUMBER: 11343141 NHTSA ID NUMBER: 11298622 NHTSA ID NUMBER: 11297163 ALSO, A SIMPLE INTERNET SEARCH REVEALED DOZENS OF CASES. I TO DETERMINE THE PROBLEM WITHOUT EVER REMOVING THE SKID PLATE OR LOOKING UNDER THE VEHICLE.
STEERINGNovember 4, 2020
STEERING WHEEL BECAME STUCK IN A LEFT TURN AROUND 70MPH, CAUSING THE TRUCK TO GO FROM THE RIGHT LANE, ACROSS THE LEFT LAND AND INTO THE MEDIAN. THE DEALER IS CURRENTLY INVESTIGATING THE ISSUE. I WAS GIVEN A VEHICLE THAT HAS LANE KEEPING ASSISTANCE AND NOTICED THE STEERING WHEEL FUNCTION WITH THAT FEATURE IS SIMILAR TO WHAT I FELT IN MY TRUCK, EXCEPT, MY TRUCK DOES NOT HAVE THAT FEATURE.
POWER TRAINOctober 19, 2020
FROM A COMPLETE STOP OR CHANGING FROM REVERSE TO DRIVE, THE TRUCK HESITATES THEN JERKS INTO DRIVE.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESOctober 19, 2020
I HAVE HAD TRUCK NOW IN 5 TIMES FOR EACH AND PARKING BRAKE ERRORS AND STILL NOT FIXED . THIS IS A HIGH SAFETY CONCERN FOR MY WIFE AND ME AND ANYONE ELSE WHO RIDES OR DRIVES ON ROADS WITH US !!! THIS TRUCK NEEDS THE LEMON LAW ENACTED ESPECIALLY ON MY TRUCK IF NO ONE ELSE WANTS IT !! NEED OUT OF THIS CONTRACT AND GET A SAFER VEHICLE TO GET AROUND IN , AM A DISABLED VET AND DON'T NEED MORE PROBLEMS IN MY LIFE OR POSSIBLY OF KILLING US OR ANYONE ELSE BECAUSE OF THIS VEHICLE!!!
ELECTRONIC STABILITY CONTROL (ESC)October 19, 2020
I KEEP GETTING A BRAKE SYSTEM FAILURE 43MPH TOP SPEED MESSAGE I HAVE TAKEN MY TRUCK IN MULTIPLE TIMES TO GET FIXED AND WE CAN'T FIND THE ROOT OF THE PROBLEM. THIS ERROR MESSAGE HAPPENS ONCE YOU START THE VEHICLE AND THE BRAKES DON'T WORK.
POWER TRAIN,ELECTRICAL SYSTEMOctober 15, 2020
FROM COLD START AND SLOWING DOWN TRUCK SHIFTS ERRATICALLY. SOMETIMES SO VIOLENT WHEN I TRY TO ACCELERATE FROM A STOP THE RPMS RISE..TRUCK DOESN'T MOVE RIGHT AWAY..THEN ITS LIKE SOMETHING ENGAGES AND IT GOES..MAKING HARD CLUNKING NOISE..TODAY MY BACK TIRES ACTUALLY PEELED OUT AND THE REAR END WAS HOPPING WHEN IT ENGAGED.THE ISSUE IS ONLY WHEN TAKING OFF..ESPECIALLY WHEN FIRST STARTED UP..YES I LET IT IDLE DOWN 1ST..AND WHEN STOPPING IT IS A SHUDDERING/JERKING STOP..SOMETIMES IT FEELS LIKE IVE BEEN HIT.WHEN THESE EVENTS TAKE PLACE I HAVE NO CONTROL OF TRUCK AS IT IS LURCHING FORWARD IN FAST JERKY MANNER.
POWER TRAINOctober 14, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE VEHICLE SHUDDERED, SHOOK AND LOSS MOTIVE POWER. THE VEHICLE WAS TAKEN TO GATOR CHEVROLET (208 HATLEY ST W, JASPER, FL 32052) AND WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED AND REMAINED AT THE DEALER. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO THE SAME DEALER ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO PROVIDE A SOLUTION FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,900.*BF*JB
POWER TRAIN,SERVICE BRAKESOctober 14, 2020
WHEN DECELERATING AND BRAKING NEAR A COMPLETE STOP (TRAVELING IN 5-40 MPH TRAFFIC W/ LIGHTS) THE TRANSMISSION IMMEDIATELY DOWNSHIFTS HARD (2 TO 1) AND JERKS THE CAR FORWARD GETTING POTENTIALLY CLOSE TO OTHER VEHICLES ON THE ROAD.
UNKNOWN OR OTHERSeptember 30, 2020
WHEN I HIT THE BRAKES WHILE MOVING IN REVERSE, MY BACKUP CAMERA GLITCHES OR GIVES AN ERROR TO SERVICE. THIS COULD PREVENT ME FROM SEEING SOMETHING BEHIND ME WHILE BACKING UP. THIS HAS BEEN A PROBLEM SINCE PURCHASING. CHEVY DEALER LOOKED AT IT BUT WAS UNABLE TO FIX.
STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)September 20, 2020
HAD MY TRUCK PARKED FOR 5 HOURS AT MY GRANDPARENTS WENT TO LEAVE AND HAD NO POWER STEERING AND THE SERVICE POWER STEERING MESSAGE CAME ON THE DASH WHEN I STARTED IT IN THE DRIVEWAY. I CHECKED THE POWER STEERING FLUID AND IT WAS FULL. SO I TURNED THE TRUCK OFF AND LET IT SIT FOR A FEW MINUTES AND STARTED IT BACK UP AGAIN AND POWER STEERING WAS STILL OUT. I TURNED THE TRUCK OFF AGAIN AND LET IT SIT FOR A FEW MINUTES STARTED IT BACK UP AND THE POWER STEERING WAS STILL OUT BUT I WAS ABLE TO STEER EASIER THAN BEFORE SO I DROVE HOME. ALSO AT THE SAME TIME THE SERVICE ESC MESSAGE CAME ON ALONG WITH THE LIGHT ON THE DASH. THE SECOND TIME RESTARTING THE TRUCK THE SERVICE ESC MESSAGE AND LIGHT WENT AWAY. THE RECALL THAT WAS TO FIX THIS ISSUE HAD ALREADY BEEN COMPLETED ON MY TRUCK. I HAVE BEEN HAVING TRANSMISSION ISSUES AS WELL WHERE THE TRUCK WILL JERK INTO SECOND GEAR AND WHEN SLOWING DOWN FROM 2ND TO FIRST IT WILL JERK AGAIN. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO BULLETINS ON THIS AND NOTHING THEY CAN DO. I ASKED THE SERVICE GUY THEN WHY DOES THE TRANSMISSION SHIFT ROUGH IF THERE IS NOTHING WRONG? I QUOTE "THE NEW TRANSMISSIONS IN THESE TRUCKS ARE SUPPOSED TO SHIFT THAT WAY".
ELECTRONIC STABILITY CONTROL (ESC)September 16, 2020
MY 2019 SILVERADO IS LESS THAN A YEAR OLD AND HAS 8,000 MILES. I WAS BACKING INTO MY DRIVEWAY WHEN IT JUST SHUT OFF. EVERYTHING ON THE DASH WAS VISIBLE AS IF THE ENGINE WAS STILL RUNNING. I TRIED TO START THE TRUCK AGAIN AND IT WOULD SOUND LIKE IT WAS TRYING TO START BUT THE ENGINE WOULD NEVER START. THE SERVICE ESC CAN ON AND LOW POWER TO THE ENGINE. MY TRUCK SAT HALFWAY IN THE START WHILE WAITING FOR A TOW TRUCK TO COME GET THE TRUCK.
ENGINESeptember 14, 2020
WHEN SHIFTING FROM DRIVE TO REVERSE THE TRANSMISSION MAKES A GRINDING/SLIPPING NOISE. AT SPEEDS OVER 30 MPH SAME GRINDING/SLIPPING NOISE OCCURS SELDOM. DEALER SAYS IT'S NORMAL.
SERVICE BRAKESSeptember 12, 2020
STARTED TRUCK AND IMMEDIATELY TRACTION CONTROL, MALFUNCTION INDICATOR LAMP, AND BRAKE LIGHT APPEARED ON DASH. MESSAGES ALSO APPEARED SAYING THE VEHICLE WILL NOT EXCEED 43 MPH, AND THAT THE BRAKE SYSTEM HAD FAILED. AVOIDED EXPRESSWAY GOING HOME, AND WAS NOT ABLE TO EXCEED 43 MPH. NEXT DAY CHEVROLET ROADSIDE ASSISTANCE TOWED TRUCK TO RIVERSIDE CHEVROLET, WETUMPKA, AL. SERVICE REP SAID MASTER CYLINDER "CAME APART" AND NOTHING LIKE THIS WAS SEEN BEFORE (THEY SELL AND SERVICE A LOT OF TRUCKS). MASTER CYLINDER REPLACED. DROVE TRUCK HOME ABOUT 25 MILES AND BRAKES WORKED FINE. WILL UPDATE IF PROBLEM HAPPENS AGAIN.
EXTERIOR LIGHTINGSeptember 2, 2020
THE DISPLAY FOR THE BACK UP CAMERA AT NIGHT IS TOO BRIGHT AND I CAN'T DIM IT. I CAN'T SEE OUT MY MIRRORS TO BACK UP IT'S SO BRIGHT. IT'S A HAZARD TO DRIVE.
WHEELS,UNKNOWN OR OTHER,SERVICE BRAKESAugust 31, 2020
PULLED OUT OF A CONSTRUCTION SITE AFTER A WORK DAY AND THE WHEELS ON MY TRUCK LOCKED UP RIGHT IN THE MIDDLE OF THE ROAD. IF I WAS PULLING INTO A HIGHWAY, I WOULD NOT BE WRITING THIS RIGHT NOW. THE TRUCK WAS IDLING FOR ABOUT 2 HOURS BEFORE I PULLED OUT INTO TRAFFIC. THE WAY THE WHEELS STOPPED, IT FELT LIKE THE PARKING BRAKE IS ENGAGING WHEN I DRIVE. MAYBE THIS IS SOME KIND OF LIMP MODE TO PREVENT DAMAGE. IF THAT IS THE CASE, IT IS A VERY DANGEROUS FAIL-SAFE TO IMPLEMENT ON A VEHICLE THAT PEOPLE DEPEND ON FOR WORK. I DO NOT THINK IT IS A COINCIDENCE THAT THIS IS THE FIRST SILVERADO MODEL WITH AN ELECTRONIC PARKING BRAKE. OH YAH, AND THIS JUST COINCIDENTALLY HAPPENED 1000 MILES AFTER MY BUMPER-TO-BUMPER WARRANTY EXPIRED. ALSO, GM CUSTOMER SERVICE IS JUST A CALL CENTER IN INDIA. DON'T BOTHER CALLING THEM.
POWER TRAIN,SERVICE BRAKESAugust 31, 2020
VEHICLE IS PRODUCING A HARD SHIFT BETWEEN 1ST & 2ND GEAR PRIMARILY ON COLD STARTS. MORE RECENTLY IS HAS BEEN DOING MORE THROUGH OUT THE DAY BUT NOT AS SERVE. THIS STARTED AROUND 7500 MILES, CURRENTLY AT 23,000+. THE VEHICLE HAS NOW BEEN TO THREE DEALERS (6+ ATTEMPTS) WITH NO RESOLUTION. ONE DEALER TOOK THE VALVE BODY OFF FOR INSPECTION AND CLEANING. OTHER DEALERS HAVE TRIED REPROGRAMMING. LAST ATTEMPT AT REPAIR WAS THE WEEK 8/25/2020 WITH NO RESOLUTION AS THEY COULD NOT DUPLICATE THE ISSUE (HAD THE VEHICLE FOR A WEEK). THE NEXT DAY I EXPERIENCED THE HARSH SHIFT TWICE IN ONE DAY. I ALSO EXPERIENCE TRANSMISSION SLIPPAGE AT CONSTANT SPEEDS BETWEEN 45 & 60MPH. A BULLETIN CAME OUT FROM GM THE WEEK OF 8/25/2020 INDICATING NOTE TO REPAIR/REPLACE THE TRANSMISSION AS THIS IS NORMAL. HOW IS THIS NORMAL WHEN IT SHIFT SO HARD IT THROUGH THE OCCUPANTS FORWARD AND REARWARD IN THE SEAT. HOW IS THIS SAFE FOR A YOUNG CHILD/TODDLER? THIS HAS THE POTENTIAL TO CAUSE WHIPLASH IN YOUNGER CHILDREN. I HAVE IN FIRM BELIEVE THIS IS A CAUSE FOR MY NECK AND SHOULDER PAIN. AS AN ADDED NOTE: I HAVE BEEN WORKING WITH THE GM EXECUTIVE RESOLUTION TEAM ON THIS ISSUE AND AGAIN NO RESOLUTION. I AM ALSO EXPERIENCING AN ISSUE WITH THE PARKING BRAKE COMING ON BY ITSELF WHEN THE VEHICLE IS COMPLETELY OFF AND THE KEY OUT OF THE VEHICLE. AGAIN DEALERS CANNOT DUPLICATE EVEN THOUGH ONE SERVICE REP WITNESSED IT WHILE DROPPING THE VEHICLE OFF FOR SERVICE. THIS IS A SAFETY ISSUE FOR ANYONE PERFORMING BRAKE SERVICE AS THE BRAKE COULD ACTIVATE AND CAUSE A PINCH POINT. OVERALL I HAVE SEVERAL OTHER ELECTRICAL ISSUES REGARDING RADIO, DIC DISPLAY & CRUISE CONTROL. ONLY THE DIC DISPLAY HAS BEEN CORRECTED. I ALSO HAVE HAD LEAKING REAR SLIDER AND SQUEAKS IN THE FRONT LEFT DASH, RIGHT FRONT FLOORBOARD AND UPPER LH B-PILLAR. I ALSO HAD THE LEFT DASH PANEL REPLACED DUE TO A BROKEN TAB. VIDEO UPON REQUEST
POWER TRAIN,SERVICE BRAKESAugust 29, 2020
PURCHASED VEHICLE LAST OCTOBER. MILEAGE INDICATES 8857 MILES, AND BRAKE INDICATION SAYS 97% BRAKE LIFE LEFT. IT WAS LESS THAN THAT A FEW MONTHS AFTER OWNING IT, THEN WENT TO 97% AND HAS STAYED THERE. DEALER SAYS BRAKE PADS A FINE. YES, NO DOUBT BUT THERE IS NO WAY 97% CAN BE LEFT. TRANSMISSION AT TIMES HARMERS INTO GEAR WHEN SHIFTING FROM FIRST TO SECOND GEAR. DOCUMENT ID 4605342 STATES FIRST SHIFT OF THE DAY MAYBE HARSH. IT'S NOT JUST THE FIRST SHIFT OF THE DAY THAT IT HAPPENS. THERE ARE TIMES SHIFTING BETWEEN FIRST AND SECOND GEAR THE VEHICLE BRIEFLY SLOWS THEN HAMMERS INTO SECOND GEAR THAT JOLTS YOU IN YOUR SEAT, ENOUGH YOU SHAKE IN YOUR SEAT. THE MOST RECENT TIME IT HAPPENED I WAS MOVING IN A PAVED PARKING LOT.
ELECTRICAL SYSTEM,ENGINEAugust 28, 2020
THE TRUCK HAS HAD THE BATTERY DIE A FEW TIMES OVER THE PAST COUPLE WEEKS FOR NO APPARENT REASON. THEN WE LET IT SIT FOR A WEEK AND GO TO START IT AND ALL OF OUR WARNING LIGHTS COME ON AND LOTS OF WARNINGS START FLASHING ACROSS THE SCREEN STATING REDUCED ENGINE OUTPUT, ETC. THE TRUCK WON'T START. WE HOOK IT UP TO MY HUSBANDS WORK VAN TO CHARGE THE BATTERY (PER THE REQUEST OF THE DEALER) AND IT FINALLY STARTS, BUT WHEN IT STARTS, THE ENTIRE INSTRUMENT CLUSTER WAS OUT. WE COULDN'T SEE ANYTHING. WE LET IT SIT OVERNIGHT AND STARTED IT AGAIN THE NEXT DAY AND STILL NOTHING ON THE INSTRUMENT CLUSTER. THE DEALER SENT A TOW TO PICK IT UP. THE LOOK IT OVER AND CAN'T FIND ANYTHING WRONG WITH IT. THEY DISCONNECT THE BATTERY, RECONNECT THE BATTERY AND NOW SAY IT'S FINE. THEY WANT TO CHARGE US A FEE BECAUSE THEY COULDN'T FIND ANYTHING WRONG WITH THE TRUCK, BUT OBVIOUSLY SOMETHING WAS WRONG OR THIS WOULDN'T HAVE HAPPENED.
ELECTRICAL SYSTEMAugust 23, 2020
DOOR LOCK ACTUATORS.. THIS CAN CAUSE A CHILD TO OPEN THE DOOR AND FALL OUT. NO EXCUSES ON A 2019 VEHICLE.
POWER TRAINAugust 22, 2020
THE POWER TRAIN DELAYS SHIFTING FROM 1ST TO 2ND GEAR RESULTING IN HESITATION IN FORWARD MOVEMENT OR A VERY HARD, ABRUPT LURCHING FORWARD SHIFT. THIS HAPPEN ON THE FIRST DRIVE OF THE DAY AND THEN INTERMITTENTLY THROUGHOUT THE DAY. BOTH TYPES OF SHIFTS CREATE UNSAFE CONDITIONS. IT SEEMS THE ENGINE POWER IS LINKED TO THE THE SHIFTING ISSUE AND EITHER NOT ENOUGH OR TOO MUCH POWER IS APPLIED AT THE SHIFT POINT.
SERVICE BRAKESAugust 14, 2020
I AM AN OIL FIELD INSPECTOR AND IN MY TRUCK ALL DAY LONG. WHEN SHIFTING INTO DRIVE FROM A STOPPED POSITION AND START MOVING FORWARD, THE BACK BRAKES LOCK UP AND THE PARKING BRAKE LIGHT COMES ON FOR THE BRAKES LOCKING UP. THIS IS THE 2ND TIME IT HAS HAPPENED AND A DEALERSHIP IN PORTLAND TX REPLACED THE COMPUTER AND MASTER CYLINDER. SAFTEY ISSUE DUE TO MY TRAVELING ALOT AND TRUCK IS STILL UNDER WARRANTY. I WOULD LIKE CHEVROLET TO REPLACE MY TRUCK WITH A SAFE AND RELIABLE PICKUP.
STRUCTUREAugust 13, 2020
PAINT IS CHIPPING ON HOOD AND DOORS A NEW CHIP EVERY FEW DAYS PAINT IS SO THIN YOU CAN ALMOST SEE THE PRIMER EVERY TIME I WASH IT THERE IS A NEW PLACE WHERE THE AI T IS COMING OFF
POWER TRAINAugust 10, 2020
THE POWER TRAIN DELAYS SHIFTING FROM 1ST TO 2ND GEAR RESULTING IN HESITATION IN FORWARD MOVEMENT OR A VERY HARD, ABRUPT LURCHING FORWARD SHIFT. THIS HAPPEN ON THE FIRST DRIVE OF THE DAY AND THEN INTERMITTENTLY THROUGHOUT THE DAY. BOTH TYPES OF SHIFTS CREATE UNSAFE CONDITIONS. IT SEEMS THE ENGINE POWER IS LINKED TO THE THE SHIFTING ISSUE AND EITHER NOT ENOUGH OR TOO MUCH POWER IS APPLIED AT THE SHIFT POINT. IN ONE INSTANCE THE POWER TRAIN WAS CONFUSED AND COULD NOT DECIDE WHETHER TO BE IN 1ST, 2ND OR 3RD GEAR AND SHIFTED UP AND DOWN WHILE I WAS ATTEMPTING TO NAVIGATE CONGESTED CITY TRAFFIC AT SLOW SPEED. GM SERVICE BULLETIN 20-NA-102 AND 16-NA-361 SUGGEST THAT THE POWER TRAIN BEHAVIOR IS NORMAL. WHEN I RETURNED THE VEHICLE FOR SERVICE, THIS WAS THE DIAGNOSIS. DISCUSSION WITH THE SERVICE ADVISOR INDICATED THAT IN SOME INSTANCES OTHER ACTIONS ARE TAKEN TO ADDRESS THE SITUATION, BUT IT IS NEVER ELIMINATED. NOW CUSTOMER SATISFACTION PROGRAM N192272400 HAS BEEN ISSUED DUE TO A FAULTY TCM WHICH CAUSES THE WHEELS TO LOCK UP. THIS SHOULD BE AN URGENT RECALL. THESE COMBINED CONDITIONS CREATE AN UNSAFE VEHICLE THAT NEEDS TO BE ADDRESSED AND CORRECTED.
ENGINEAugust 4, 2020
OIL COOLER LINE RUPTURED CAUSING ENGINE TO LOSE OIL PRESSURE. FORTUNATELY, I WAS ON A CITY STREET AND WAS ABLE TO PULL OVER AND SHUT OFF THE ENGINE. UPON CHECKING THE ENGINE I FOUND EXCESSIVE OIL LEAKING TO THE GROUND. DOING RESEARCH ON THE INTERNET THIS IS NOT A RARE OCCURRENCE FOR THESE GM OIL LINE HOSES TO FAIL. IMAGINE THIS HAPPENING WHILE DRIVING 65 MILES AN HOUR ON A HIGHWAY AND NO WHERE TO PULL OVER.
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESAugust 3, 2020
LLOSS OF BRAKING. DASH WARNING ABS; TRAILER BRAKES; TRACTION CONTROL; ABS; ESC; DO NOT EXCEED 62 MPH.. NO RECALL SHOWN ON VIN ..CALLED DEALERSHIP AND CHEVY NO RESULTS ON RECALL!? VEHICLE WARNING CLEARED OFF DASH NEXT DAY..WARNING LIGHTS AND LOSS OF BRAKES WHILE DRIVING TRUCK ON STEEP FOREST MOUNTAIN ROADS..
STRUCTUREJuly 30, 2020
PAINT IS PEELING OF THE BUMPER OF TRUCK. DEALERSHIP STATES ALL THAT BE DONE IS A PAINT TOUCH UP. DEALERSHIP STATES THIS IS AN ON GOING PROBLEM. VEHICLE HAS NOT HAD ANY DAMAGE WARRANTING PEELING PAINT.
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJuly 24, 2020
PURCHASED VEHICLE NEW 7/5/20 (65 MILES). 7/6/20 (95 MILES), DRIVING VEHICLE THROUGH NEIGHBORHOOD WHEN SERVICE ENGINE SOON (SES) LIGHT CAME ON-NO OTHER LIGHTS ON IP CLUSTER-DROVE TO JOHN L SULLIVAN CHEVROLET (JLS) TO HAVE INSPECTED-FOUND C25A2 CODE AND PROGRAMMED ELECTRONIC BRAKE CONTROL MODULE (EBCM). 7/18/20, BACKING VEHICLE UP AT ABOUT 5 MPH(187 MILES) SES LIGHT ON AGAIN-CHECKED CODE-C25A2-HAD BRAKE SYSTEM FAILURE MESSAGE FLASH ON INFORMATION CENTER ONCE. CONTACTED JLS FOR TOW-JLS VERIFIED CODE, BUT NO LIGHT ON, AND STATED CHEVROLET IS AWARE OF PROBLEM, BUT NO FIX AVAILABLE. STATES PROBLEM OCCURS WHEN PARKING VEHICLE, AND NO PARK BRAKE APPLIED (STATED EBCM SEES WHEEL SPEED WITH KEY OFF, TRIGGERING CODE)-NO OTHER BRAKE SYSTEM INDICATORS OR WARNINGS HAVE COME. THIS VEHICLE IS BRAND NEW, WITH LESS THAN 200 MILES.
UNKNOWN OR OTHERJuly 22, 2020
FORWARD AUTOMATIC BRAKING SYSTEM HAS NOT EVER WORKED SINCE I PURCHASED THE TRUCK. I WAS TOLD THAT CHEVROLET WAS AWARE OF THIS AND WAS GOING TO ISSUE A RECALL. I DID RECEIVE A RECALL NOTICE #N192275630. TOKE IT TO THE DEALER AND THEY PERFORMED THIS RECALL AND 4 OTHER RECALLS AND ONE SERVICE BULLETIN. AFTER RECEIVING THE TRUCK BACK FROM THE DEALER I HAVE HAD SEVERAL INSTANCES WHERE THE FORWARD COLLISION ALERT SYSTEM HAS WARNED ME BUT STILL NO AUTOMATIC BRAKING FUNCTION. CONTACTED DEALER AND TOOK IT BACK TO THEM THEY RETESTED THE SYSTEM WITH NO ERRORS RECORDED. THEY SAID THEY DON'T NOW WHAT TO DO SINCE THE RECALL INVOLVED A SOFTWARE UPDATE ONLY AND THEY CAN'T TEST THE SOFTWARE OTHER THAN TO CONFIRM THAT IT DID GET UPDATED. CONTACTED CHEVY CUSTOMER CARE AND WAS TOLD THAT ONLY WAY TO CONFIRM THE SYSTEM WAS WORKING WAS TO CRASH THE TRUCK "THAT'S THEIR WORDS". I AM AN AUTOMOTIVE ENGINEER AND I KNOW THAT'S NOT TRUE. I KNOW THE SYSTEM IS NOT WORKING SINCE THE WARNING SYSTEM IS WORKING BUT NOT APPLYING THE BRAKES. IT APPEARS THE SOFTWARE UPDATE DID NOT WORK ON MY TRUCK.
SERVICE BRAKESJuly 21, 2020
ON MAY 22, 2020, MY HUSBAND [XXX] WAS DRIVING ON FOOTHILL AVE IN FONTANA, CA TOWARDS CHERRY AVE AND HE THEN ATTEMPTED TO BRAKE, THE BRAKES DID NOT RESPOND AND A MESSAGE OF SYSTEM BRAKE FAILURE APPEARED AND ALL THE MESSAGE LIGHTS ON THE DASHBOARD CAME ON. AS HE COULD NOT BRAKE, HE WENT THROUGH RED LIGHTS AND STOP ACCELERATING THE TRUCK UNTIL SLOWING DOWN. HE WAS THEN ABLE TO GET INTO A GAS STATION AS THE TRUCK WAS SLOWING DOWN AND SHIFT THE TRUCK TO PARKING. THE CHECK ENGINE LIGHT CAME ON. MY HUSBAND TOOK THE TRUCK TO THE DEALER ON MAY 23, 2020 AND AFTER EXPLAINING WHAT HAPPENED TO THE SERVICE REPRESENTATIVE, HE INDICATED THAT THEY COULD NOT SERVICE THE TRUCK AS AN APPOINTMENT WAS NEEDED. MY HUSBAND THEN WAITED UNTIL THE APPOINTMENT DATE ON 06/06/20 FOR THE TRUCK TO BE SERVICE. ON 12/21/19 THE TRUCK WAS SERVICE FOR BRAKE SYSTEM FAILURE RECALL AND THIS INCIDENT HAPPENED TO MY HUSBAND. THIS WAS A TRAUMATIC SITUATION AND WE DO NOT FEEL CONFORTABLE DRIVING THE TRUCK. THERE WERE NO MAJOR INJURIES AND HOPE THAT THIS NEVER HAPPENS. I HOPE THERE IS SOMETHING THAT CAN BE RESOLVE AS PEOPLE'S LIVES SHOULD TO BE PLACE AT RISK OF BEING INJURED. A COMPLAINT WAS FILE WITH GM HOWEVER THEY DENIED THE REPURCHASE OF THE TRUCK. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
STEERING,ELECTRONIC STABILITY CONTROL (ESC)July 13, 2020
THE TRUCK WAS DRIVEN TO THE STORE, IT WAS PARKED FOR ROUGHLY 20 MINS. THERE WAS NO ISSUE WITH DRIVING TO THE STORE. UPON RETURNING TO THE TRUCK AND STARTING IT IN THE STORE PARKING LOT THE DIGITAL DISPLAY INDICATED THAT POWER STEERING SERVICE WAS REQUIRED AND ESC SERVICE WAS REQUIRED. AFTER SEEING THIS THE DRIVER TRIED TO TURN THE WHEEL BUT HAD NO POWER STEERING SO THEY TURNED THE TRUCK OFF AND LET IT SIT FOR TWO MINUTES. THE TRUCK WAS RESTARTED AND THE SAME FAULT INFORMATION WAS DISPLAYED. THE DRIVER TURNED THE VEHICLE OFF AGAIN, WAITED ONE TO TWO MINUTES AGAIN, AND RESTARTED. THE SAME FAULTS WERE SHOWN. THE DRIVER REFERENCED THE OWNERS MANUAL IN AN ATTEMPT TO TROUBLESHOOT THE PROBLEM. THERE WAS NO SOLUTION IN THE MANUAL. THE TRUCK WAS THEN DRIVEN BACK TO THE HOUSE 1.9 MILES WITH NO POWER STEERING. THE TRUCK WAS AT THE DEALERSHIP SERVICE CENTER AND RECEIVED SERVICES ONE WEEK PRIOR TO THIS INCIDENT. THE DEALERSHIP DID NOT SAY OR SHOW ANY FAULTS DURING ITS SERVICES. HAD THIS HAPPENED WHILE THE VEHICLE WAS MOVING AND THE DRIVER DID NOT HAVE THE STRENGTH TO TURN THE WHEEL WITHOUT ASSISTANCE THIS COULD HAVE BEEN EXTREMELY DANGEROUS.
POWER TRAIN,VEHICLE SPEED CONTROLJune 30, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE AND RESUMING DRIVING, THE VEHICLE INDEPENDENTLY MADE AN ABRUPT STOP WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PARKED THE VEHICLE AND WAS DRIVEN BY A FRIEND TO GRIECO CHEVROLET OF DELRAY BEACH (2605 S FEDERAL HWY, DELRAY BEACH, FL 33483) TO INFORM THE DEALER OF THE FAILURE. THE CONTACT RECEIVED NO ASSISTANCE FROM THE DEALER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
POWER TRAINJune 29, 2020
WHEN I TAKE OFF THE TRUCK JERKS AND SHAKES UNTIL ABOUT 5-10 MPH. IT SEES LIKE THE TRANSMISSION IS NOT GOING INTO GEAR. IT HAPPENS WHEN I FIRST TAKE OFF TO GO. *TR
STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKESJune 29, 2020
06/26/2020 I WAS INVOLVED IN AN ACCIDENT WHERE MY BRAKES FAILED. I HAVE HAD ALL PREVIOUS RECALLS, AND ONE OF THE RECALLS MADE THE BRAKE FAILURE WORSE THAN THE ORIGIONAL BRAKE RECALLS. I WAS FOLLOWING AT A SAFE DISTANCE WHEN THE CAR IF FT OF MR STOPPED QUICKLY. I APPLIED HARD BRAKE PRESSURE(EASILY ENOUGH PRESSURE TO PROPERLY STOP) BUT PRESSING HARD THE TRUCK SLOWED DOWN BUT AT FULL HARD PUSH BRAKE PEDAL MY TRUCK A CHEVY SILVERADO 2020 JUST WOULDNT STOP CORRECTLY. THERE IS A CURRENT RECALL FOR THIS ISSUE I'M FINDING OUT NOW THAT IT HAS HAPPENED TO ME. MY TRUCK HAS BEEN TAKEN INTO SHOP BUT I NEED TO KNOW MY OPTIONS AND WHERE TO GO FROM HERE. I'VE ADVISED MY INSURANCE CO OF THIS RECALL DEFECT AND HAVE CONTACTED MY ATTORNEY TO SEEK DAMAGES.
Crash reported
NHTSA #11331637ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKESJune 25, 2020
MY TRUCK IS JUST OVER A YEAR OLD. HAS HAD 4 RECALLS ON THE BRAKING SYSTEM ALONE. ONE FOR EXCESSIVE BRAKE PAD WEAR. THE REAR FENDERS HAVE OUTWARD DENTS ON THEM CAUSING THE PAINT TO CHIP AWAY. DEALERSHIP REPLACED DRIVERS SIDE, WAITING TO DO PASSENGER SIDE. REAR SPOILER WAS LEAKING AND FLOODED THE BACK SEAT OF THE TRUCK WAS REPAIRED. FRONT PASSENGER WINDOW BECAME INOPERABLE, ( REPAIRED) REAR DOME LIGHT NOT WORKING CORRECTLY ( NOT REPAIRED) AS NOTED ON THE VEHICLE HISTORY IT HAD A HARD SHIFT OUT OF PARK. A YEAR LATER STILL DOES. WHEN THERE IS MULTIPLE RECALLS AND REPROGRAMMING OF BRAKING SYSTEMS I DO NOT FEEL SAFE DRIVING WITH MY SELF IN THE CAR LET ALONE MY KIDS OR MY WIFE. I LIVE IN A VERY MOUNTAIN AREA . I AM SCARED TO DEATH TO PULL MY BOAT OR TRAILERS DOWN THE MOUNTAINS IN FEAR OF THE BRAKES THAT HAVE BEEN WORKED ON SO MANY TIMES IN A YEAR ACTUALLY WORK .. I CAN SEE ONE OR MAYBE TWO TIMES BUT NOT 5 OR 6. *TR
AIR BAGS,SERVICE BRAKESJune 2, 2020
GM HAS REFUSED TO COVER ALL COSTS ASSOCIATED WITH THE REPAIR OF THE RECALLS ON MY VEHICLE. SPECIFICALLY THE ADDED COSTS OF TRANSPORTATION TO A DEALERSHIP TO REPAIR THE VEHICLE. THESE COST ARE FOR A FERRY TO TRANSPORT TO THE DEALERSHIP. *TR
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINEJune 1, 2020
AFTER PERFORMING THE LATEST RECALLS THE CHECK ENGINE LIGHT ILLUMINATED WITH A P25A2 CODE. I DID NOT NOTICE ANY CHANGE IN THE VEHICLE HANDLING OR PERFORMANCE. AFTER I TOOK THE VEHICLE TO THE DEALERSHIP FOR SERVICE THEY TOLD ME THAT THEY COULDN'T FIND AN ERROR CODE, ONLY THE P25A2 CODE WHICH IS TO ILLUMINATE THE CHECK ENGINE LIGHT. I BELIEVE IT WAS THE BRAKE SYSTEM THAT TRIGGERED THE LIGHT IF I RECALL WHAT THE SERVICE TECHNICIAN TOLD ME CORRECTLY. ADDITIONALLY, AT IDLE SPEED, ESPECIALLY WHILE TURNING THE STEERING WHEEL THE VEHICLE SEEMS TO LUNG FORWARD AT TIMES CREATING THE RISK OF A POTENTIAL FRONT END COLLISION. *TR
FUEL/PROPULSION SYSTEMMay 29, 2020
FUEL TANK RUPTURE DRIVING ON INTERSTATE HWY, TOWING ~5000LB RV AT 60 MPH. NEVER SAW ROAD DEBRIS, DEALER INSISTS IT WAS RUPTURED TANK. TANK IS PLASTIC AND TOTALLY UNPROTECTED. DUMPED 20-25 GAL FUEL, LOST POWER, BARELY GOT TO SHOULDER AND EXIT VEHICLE WITH FUEL VAPORS EVERYWHERE. NUMEROUS ITEMS COULD HAVE EASILY IGNITED THE TRUCK/RV WITH HUGE POTENTIAL FOR INJURY/DEATH. LOCAL VOLUNTEER FIRE DEPT RESPONDED. THIS WAS MEMORIAL DAY WEEKEND, DANGEROUS TRAFFIC, HAD TO ARRANGE TOWING BOTH THE GM TRUCK PLUS THE TOWED RV. NO DEALER WOULD LOAN ME A VEHICLE TO TOW WITH. DEALER CHARGED $1500 FOR REPAIRS (REPLACEMENT) OF A $200 PLASTIC TANK. ALL COULD HAVE BEEN AVOIDED WITH A $7.00 METAL COVER FOR THE TANK. *TR
POWER TRAINMay 28, 2020
MY TRUCK WHEN IT IS IN THE CITY AND I?M APPROACHING A STOP SIGN THE TRANSMISSION MAKES THE VEHICLE SHAKE. THE AGGRESSIVE SHAKE ONLY HAPPENS WHEN I?M BRINGING MY TRUCK TO A STOP AFTER GOING PAST THE FIRST GEAR. IT CAN HAPPEN IN THE CITY AND HIGHWAY, BUT THIS ONLY HAPPENS WHEN THE VEHICLE GOES PAST THE FIRST GEAR AND BRINGING THE VEHICLE TO A COMPLETER STOP. I GOT THE VEHICLE CHECKED OUT AND THE DEALER MECHANIC ASSUMED THE PROBLEM WOULD GET FIXED AFTER UPDATING MY TRUCK FROM THE RECENT BREAK RECALL. BUT UNFORTUNATELY THE SHAKING WHEN I PUT MY TRUCK TO A STOP STILL CONTINUES. *TR
POWER TRAIN,SERVICE BRAKESMay 28, 2020
1ST. IS THE TRANSMISSION, VIN: [XXX]. I HAVE 1988 MILES AND TODAY 05/28/2020 WHEN I SLOW DOWN TO A LIGHT AND GET BETWEEN 18-8MPH WHEN EVER THE TRANSMISSION SHIFTS DOWN FROM 2ND TO 1ST GEAR, THE CAR JERKS AND FRONT TIRES LOCK FOR A 1/2 SEC, YOU CAN HEAR THE GEAR OR WHAT EVER PART SLAM IN TRANS, ALSO AGAIN WHEELS LOCK FOR A QUICK SEC, EVEN WHEN I PUT TRANS IN THE RACE MODE STILL DOSE IT, WHEN I STOP SLOW OR STOP FAST STILL DOSE IT NORMAL ROADS IM IN MICHIGAN, DON'T MATTER IF BRAND NEW BLACK TOP OR BEAT UP ROAD, TURNING DOESN'T EFFECT IT , NOTHING WHEN TAKING OFF ONLY STOPPING, IM VERY UPSET I BOUGHT A BRAND NEW CAR AND HAVING ISSUES. COULD BEE SOME THING WITH THE 4X4 ENGINE FOR A SECOND MAKING THE TIRES LOCK ALSO 2ND 05/03/2020 IS THIS HAPPENED ONCE MY CAR HAD 1231 MILES ON IT AND THREW THESE CODES, P25A2, U0146, U0100, U0101, P25A2, U0146, U0100, U0101 THREW 8 CODES WHEN MY ENGINE LIGHT WENT OFF, IT SHUT OFF A HOUR LATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTIONMay 26, 2020
WHEN USING THE BACKUP CAMERA AT NIGHT, IT GOES INTO FULL BRIGHTNESS BLINDING MYSELF AND ALL PASSENGERS. I CANNOT USE THE MIRRORS TO BACK UP MY TRAILER BECAUSE IT IS EXTREMELY OVERWHELMING. I HAVE COVERED IT WITH A T-SHIRT SO THAT I CAN ACTUALLY SEE. THERE NEEDS TO BE A WAY TO TURN IT OFF BUT I CANNOT(LITERALLY TRIED EVERY SHORT OF REMOVING THE FUSE. HAPPENS EVERY TIME I DRIVE SO I AM PUTTING MY PURCHASE DATE. *TR
ELECTRICAL SYSTEM,ENGINEMay 19, 2020
VEHICLE LOST ALL POWER WHILE DRIVING FOR 4-5 SECONDS. *TR
AIR BAGSMay 15, 2020
MY VEHICLE WAS PUSHED INTO THE MEDIUM THE 1ST TREE I HIT AIRBAG DIDN'T DEPLOY TILL I HIT THE 2ND O TREE ON THE PASSENGER SIDE I WAS DRIVING 45 MILES AN HOUR. *TR
Crash reported1 injury(ies)
NHTSA #11324648POWER TRAIN,UNKNOWN OR OTHERMay 6, 2020
THE TRANSMISSION SHIFTING FROM 1ST TO SECOND GEAR HAS ABOUT A 5 SECOND DELAY AND THEN IS A ROUGH SHIFT INTO 2ND. ONLY HAPPENS WHEN THE VEHICLE IS COLD FROM SITTING FOR A LONG PERIOD LIKE OVER NIGHT. AFTER THE ONE HARD SHIFT IT DOESN'T DO IT THE REST OF THE DAY. DONE IT SINCE PURCHASING IT IN SEPT 2019. IT'S LIKE IT LAGS AFTER YOU WAKE IT UP AND HASN'T HAD ITS COFFEE YET. DOES NOT MATTER IF I BACK DOWN MY DRIVEWAY FIRST AND THEN INTO DRIVE. THE FIRST SHIFT OF 1ST TO 2ND HAS A LAG AND ITS ROUGH INTO 2ND. *TR
AIR BAGSMay 6, 2020
AIR BAGS DID NOT GO OFF IN A HIGH SPEED CRASH. THE PRETENSION ACTIVITIES IN THE SEATBELTS BUT NO AIR BAG DEPLOYMENT. THIS WAS A 55 MPH OFFSET CRASH INTO AN ANOTHER VEHICLE. *TR
Crash reported1 injury(ies)
NHTSA #11323591ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESMay 2, 2020
ADD ME TO THE SERVICE ESC GROUP.... 12600 MILES 2019 SILVERADO 5.3 THIS HAPPENED AFTER THE RECALL WAS COMPLETED AT MY LOCAL CHEVY DEALER, THE TRUCK THROUGH CODE P25A2 (THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE ENGINE ELECTRICAL SYSTEM, INCLUDING THE CHARGING AND STARTING SYSTEM THAT MONITORS AND CONTROLS THE ENGINE STARTING SYSTEM AND 12V BATTERY CHARGING SYSTEM. IF THE CHARGE SYSTEM LIGHT STAYS ON, OR COMES ON WHILE DRIVING, THERE MAY BE A PROBLEM WITH THE ELECTRICAL CHARGING SYSTEM. DRIVING WHILE THIS LIGHT IS ON COULD DRAIN THE BATTERY. SEVERAL OTHER LIGHTS CAME ON AS WELL, TC, BREAK TOWING ECT. A MESSAGE STATING USE CAUTION, DO NOT DRIVE OVER 62 MPH ALSO CAME ON. DURING THIS THE BREAKS BECAME MUSHY AND THE TRUCK WAS DIFFICULT TO STOP. I WILL BE TAKING THE TRUCK BACK TO THE CHEVY DEALERSHIP IN HOPES THEY CAN FIX THE ISSUE BEFORE MYSELF OR ANOTHER PERSON GETS HURT IN A CRASH CAUSED BY THESE ISSUES.
EXTERIOR LIGHTINGApril 21, 2020
HEADLIGHT HOUSING DOGS CONSTANTLY AND REMAINS FOGGED FOR A LENGTH OF TIME WHILE DRIVING. HEADLIGHT FUNCTION DIMINISHED DUE TO THE FOGGING. CHEVY STATES THE HEADLIGHTS ARE VENTED AND DESIGNED TO BEHAVE THIS WAY BUT CLEARLY THIS IS A SAFETY ISSUE AND THE SEAL OF THE HOUSING IS FAULTY.
SERVICE BRAKESApril 15, 2020
I BOUGHT THE 1ST TRUCK IN DECEMBER. THE BRAKES FAILED ON ORANGE BLOSSOM TRAIL IN ORLANDO. BRAKES WOULD NOT STOP VEHICLE AND THE DASH LIGHT UP LIKE A CHRISTMAS TREE. I TOOK IT TO THE DEALER AND THEY SAID IT NEEDED A MASTER CYLINDER BUT COULD NOT GET IT BECAUSE CHEVY WAS ON STRIKE. I TRADED IN AND GOT A SECOND VEHICLE. THEY DID THE RECALL ON IT BEFORE I TOOK IT AND THEN THE BRAKES FAILED SO I TOOK IT INTO THE DEALER. THEY DID AN UPDATE ON IT AND I LEFT WITH IT THE SAME DAY. ABOUT A MONTH LATER THE BRAKES FAILED... FIRST TIME ON 436 IN ORLANDO FLORIDA I WAS BEHIND A SCHOOL BUS AND THEY WENT OUT. LUCKILY I WAS FAR ENOUGH BEHIND IT I COULD GET PULLED OVER. SECOND TIME I WAS ON SR434 AND 17/92 IN LONGWOOD AT A RED LIGHT. I TOOK IT TO THE DEALER AND THEY SAID IT NEEDS A NEW MASTER CYLINDER. KEEP IN MIND THIS IS THE SECOND TRUCK. 2019 CHEVY SILVERADO 1500. I TRIED TO TRADE IT BACK IN TO GET OUT OF THE 1500 INTO A 2500 AND THEY WANTED ME TO TAKE A $17,000 HIT. CHEVY WOULD NOT DO ANYTHING TO HELP ME. I HAVE MADE TWO TOTAL PAYMENTS ON IT . I PAID 50K AND OWE 44327.00 ON IT. *TR
POWER TRAINApril 9, 2020
RK PURCHASED A 2019 CHEVY SILVERADO LT 4X4 CREW IN 12/2019 RIGHT FROM THE START NOTICED HARD UNSETTLING LUNGING IN TRANSMISSION WHILE CHANGING GEARS FROM REVERSE INTO DRIVE.( HARD JOLT -LUNGING ) IT WOULD, AT TIMES JOLT HARD ENOUGH TO SLOSH DRINK FROM CUPS INTO THE CUP HOLDER/ OR LAP !. AT APPROXIMATELY 2500 MILE RANGE THE TRANSMISSION ACTUALLY CEASED UP, WOULD NOT GO IN REVERSE NOR DRIVE. THE ENGINES RPM HAD SHOT UP TO 2500 -3000 RPM'S AND WOULD BARLEY CRAWL. HAD IT TOWED IN TO DEALERSHIP . REPROGRAMMED THE COMPUTER AND STATED THAT THIS SHOULD FIX THE ISSUE , . BUT IT DIDN'T , STILL LUNGES AND JOLTS PRETTY MUCH EACH MORNING OR AT UNSUSPECTED TIMES WHILE SHIFTING FROM REVERE INTO DRIVE. CURRENTLY HAS 6200 MILES NOW 4/2020 .HAVE CONTACTED GM AND RECEIVED A CASE NUMBER THAT NO ONE SEEMS WANTING TO ADDRESS AT THE GM -CHEVROLET HEAD QUARTERS. HAVE CALLED FROM 3/24/2020 UNTIL 4/9/2020 NO LIVE PERSON HAS ADDRESSED (VM AFTER VM)
POWER TRAINMarch 24, 2020
TRANSMISSION SHUTTERING AT LOW SPEED CAUSES VIBRATION IN THE STEERING WHEEL ON EIGHT SPEED TRANSMISSIONS. TWO VISITS TO DEALER. TRANSMISSION FLUID CHANGED, NOT CHANGE. INFORMED THIS IS INHERENT IN THIS TRANSMISSION, JUST HAVE TO LIVE WITH IT. DOES NOT SHUTTER IN MANUAL MODE. READ FLORIDA HAS PENDING LAW SUIT FILLED. VERY UPSETTING SPEND THIS KIND OF MONEY FOR SOMETHING GM SHOULD BE ABLE TO EITHER FIX OR REPLACE TRANSMISSION. HAPPENS EVERY TIME TRUCK DRIVEN IN (D) DRIVE MODE.
ELECTRICAL SYSTEMMarch 23, 2020
VEHICLE CAMERA SYSTEM FAILED ONCE AND DISPLAYED NEEDS REPAIR SERVICE. WORKING AT THE MOMENT
VISIBILITY/WIPERMarch 19, 2020
WHEN PLACING THE VEHICLE IN REVERSE AND WATCHING THE REAR VIEW CAMERA, WHILE IN MOTION, AS YOU GET CLOSER TO AN OBJECT THE CAMERA WILL GO BLACK FOR A FEW SECONDS, DISTURBING THE DRIVERS IMMEDIATE VIEW OF ANYTHING BEHIND THEM AND NOT VIEWABLE BY THE REAR VIEW MIRROR. THIS PRESENTS THE POSSIBLY OF CRASHING INTO AN OBJECT BEHIND YOU UNEXPECTEDLY AND UNKNOWINGLY; WHETHER IT BE REVERSING IN A PARKING LOT OR INTO A SPOT NEAR OTHERS PERSONAL PROPERTY. IT HAS HAPPENED ON MORE THAN ONE OCCASION.
POWER TRAINMarch 16, 2020
TRANSMISSION WILL HESITATE AND SHIFT VERY HARD FROM 1ST TO 2ND GEAR ESPECIALLY IN COLDER WEATHER. THIS HAS HAPPENED SINCE I PURCHASED THE TRUCK. DEALER CHANGED TRANSMISSION FLUID AND SAID HARD HESITANT SHIFT WAS NORMAL.
UNKNOWN OR OTHERMarch 15, 2020
REAR BACK UP CAMERA QUIT WORKING. THE CENTER MONITOR READ "SERVICE REAR VIEW CAMERA". TRIED TURNING THE MOTOR OFF AND ON NUMEROUS TIMES BUT STILL WOULD NOT WORK. PARKED THE TRUCK IN THE GARAGE THAT NIGHT AND WHEN I TRIED IT THE NEXT DAY IT WAS WORKING AGAIN. CALLED THE DEALER AND INFORMED THEM BUT WAS TOLD THEY HADN'T HEARD OF THE PROBLEM. HAPPENED IN A PARKING LOT INITIALLY.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMMarch 12, 2020
TRUCK WOULD NOT START IT WOULD JUST KEEP CRANKING
POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKESMarch 12, 2020
I GET INTO THE VEHICLE WHILE AT MY STORAGE UNIT FACILITY AND WITHIN SECONDS TURN THE VEHICLE ON BY PRESSING THE BUTTON ON THE DASHBOARD. I IMMEDIATELY PUT THE CAR IN REVERSE. THREE SECONDS AFTER I AM MOVING IN REVERSE INSTRUMENT PANEL STARTS FLASHING WARNING MESSAGES SUCH AS NO SPEED OVER 62 MPH, ELECTRONIC BRAKE SYSTEMS SOMETHING, SERVICE ENGINE LIGHT CAME ON AND STAYED ON, AND ONCE AGAIN I WAS WITHOUT BRAKES! I WAS NOT GOING FAST, NOR IN TRAFFIC, BUT THE FACT REMAINS I HAD NO BRAKES, AGAIN! THIS ISSUE WAS 'FIXED' TWO MONTHS EARLIER IN ANOTHER RECALL FOR THE BRAKES. THIS IS NOT THE FIRST TIME I LOST THE ABILITY TO BRAKE, BUT THIS WILL BE THE LAST TIME. THIS VEHICLE NEEDS TO BE RECALLED IN ITS ENTIRETY, I MEAN TAKEN OFF THE STREETS. IT'S NOT JUST THE DRIVERS OF THE TRUCK WHO ARE IN DANGER, OTHER DRIVERS, PEDESTRIANS, BICYCLISTS ARE ALSO IN DANGER. A FATALITY IS IMMINENT BUT I ASK THE NHTSA HOW MANY FATALITIES BEFORE THIS DANGEROUS VEHICLE IS TAKEN OFF THE ROAD? EVERY SAFETY DEVICE ON THIS VEHICLE HAS BEEN RECALLED: AIRBAGS, SEATBELT, AND BRAKE SYSTEMS. THIS VEHICLE IS NOT SAFE. THE NUMBER OF PEOPLE WHO HAVE LOST THE ABILITY TO BRAKE ARE FAR GREATER THAN WHAT IS REPORTED HERE. PLEASE DON'T EXPECT GM TO FIX THIS ISSUE WHEN THEY DON'T EVEN KNOW THE CAUSE BEHIND THE PROBLEM TO BEGIN WITH! FIRST IT WAS ONSTAR, NOW IT IS THE COMPANY THEY HIRED TO CREATE THEIR COMPUTERIZED BRAKES. COMPUTERS HAVING SO MUCH CONTROL OVER VEHICLES, I'M LEARNING, IS NOT SAFE. PLEASE CONTACT ME FOR MORE INFORMATION. I'M MORE THAN HAPPY TO SHARE MY TERRIFYING EXPERIENCES WITH ANYONE WHO CAN HELP MY FELLOW AMERICANS AND MYSELF!
UNKNOWN OR OTHER,VISIBILITY/WIPERMarch 11, 2020
I BOUGHT A NEW 2019 CHEVY SILVERADO AT THE END OF 2019. THE BACKUP CAMERA FLICKERS AND CUTS OUT. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THERE IS NO SOLUTION FOR IT. THIS CANNOT BE THE RIGHT ANSWER. I HAVE SMALL CHILDREN AND WITH A LARGE TRUCK I DEPEND ON THE CAMERA WORKING. ALSO WITH PARKING I HAVE COME CLOSE TO DAMAGING THE TRUCK.
SERVICE BRAKESMarch 3, 2020
WHILE TRAVELING IN THE LEFT HAND LANE OF A 4 LANE DIVIDED HIGHWAY WE NOTICED THE VEHICLE IN FRONT OF US WAS NOT MOVING. WE WERE GOING APPROXIMATELY 58 MPH. WE COULD NOT MOVE TO THE RIGHT LANE DUE TO VEHICLES ENTERING THAT LANE FROM AN ON RAMP. WE WERE ABOUT 100 YARDS AWAY WHEN WE REALIZED THE VEHICLE IN FRONT OF US WAS NOT MOVING. WE IMMEDIATELY SLAMMED ON THE BRAKES. THE TRUCK DID NOT STOP. WE HAD A VERY SEVERE COLLISION. WE SLAMMED INTO THE REAR OF THE VEHICLE IN FRONT OF US. THAT VEHICLE WENT LEFT INTO THE GUARDRAIL AND WE FINALLY STOPPED ON THE REAR BUMPER OF THE VEHICLE THAT HAD INITIALLY STOPPED WITH HALF OF THEIR VEHICLE STILL IN THE LEFT HAND LANE. TALKING LATER WITH MY SPOUSE WE BOTH REALIZED NEITHER OF US FELT THE ANTI-LOCK BRAKES ENGAGE. THERE WAS NO SOUND THAT IS USUALLY ASSOCIATED WITH BRAKING HARD. I TOOK PICTURES AT THE SCENE. I FOUND IT ODD THAT THERE WERE NO SKID MARKS. IT WAS A CLEAR DAY AND SHORTLY AFTER 11 AM. THE AIRBAGS DEPLOYED. MY HUSBAND REQUIRED TREATMENT AT THE LOCAL ER. THE TRUCK WAS TOTALLED.
Crash reported2 injury(ies)
NHTSA #11315860POWER TRAINFebruary 28, 2020
THIS PROBLEM OCCURS AFTER THE VEHICLE HAS BEEN DRIVEN ANY DISTANCE, BUT FAR ENOUGH TO SHIFT GEARS IN THE AUTOMATIC TRANSMISSION AND WHEN THE AUTO ENGINE STOP IS DEACTIVATED MANUALLY OR AUTO ENGINE STOP DOESN'T ACTIVATE DUE TO DRIVING CONDITIONS. WHEN THE VEHICLE COMES TO A COMPLETE STOP THE TORQUE CONVERTER LOCKS AND CAUSES THE VEHICLE TO LURCH FORWARD. THE PROBLEM IS NOTICEABLE IN TRAFFIC, BUT MORE OF A CONCERN WHILE PRECISION PARKING AND WHEN MOVING SLOWLY WITHOUT THROTTLE OR BRAKE BEING APPLIED. THIS HAS HAPPENED IN MY VEHICLE AND IN ALL SIMILAR LOANER VEHICLES THAT THE DEALERSHIP HAS ASSIGNED TO ME DURING SERVICE. SPECIFICALLY, WHEN PARKING THE VEHICLE AND WHEN INCHING FORWARD TO A COMPLETE STOP WITHOUT BRAKE OR THROTTLE, THE VEHICLE WILL SUDDENLY LURCH FORWARD WITHOUT WARNING AND HIT THE SIGN, ANOTHER CAR, OR CURB. THIS PROBLEM IS NOT INTERMITTENT AND HAPPENS DURING EVERY DRIVE AND STOP.
Crash reported
NHTSA #11312078STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESFebruary 26, 2020
2/19/2020, AFTER ALREADY HAVING OTHER COMPLAINTS ON HERE. I WAS LEAVING THE GYM, AND AS I WAS PULLING OUT OF THE PARKING SPACE I NEEDED TO PRESS THE BRAKES, AND HAD TO STAND ON THEM TO GET IT TO STOP. STEERING WAS LOCKED UP AND FINALLY GOT IT STOP. I PUT IT IN PARK TOOK PICTURES OF THE DASH. TURNED IT OFF AND STARTED IT BACK UP, AND CHECK ENGINE LIGHT WAS ON.
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESFebruary 25, 2020
UPON STARTING MY TRUCK THE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED WARNING APPEARED, SERVICE ESC AND SERVICE TRAILER BRAKES. MY CHECK ENGINE LIGHT ILLUMINATED. I TURNED OFF MY TRUCK WAITED A COUPLE MINUTES RESTARTED THE WARNINGS DID NOT APPEAR BUT MY CHECK ENGINE LIGHT IS STILL ILLUMINATED. I DROVE APPROXIMATELY 5 MILES DID NOT EXCEED 40MPH I DROVE WITH EXTREME CAUTION AND ARRIVED HOME SAFELY. IT WAS BROUGHT TO MY ATTENTION THAT THERE IS A CURRENT RECALL THAT IS THE RESULT FROM A SOFTWARE UPDATE THAT WAS DONE BY THE DEALERSHIP WHEN MY TRUCK WAS BEING SERVICED IN DEC 2019 FOR A RECALL. THE NEW RECALL COULD RESULT IN A CRASH.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGFebruary 24, 2020
THE 7 INCH INFOTAINMENT SYSTEM WHICH CONTROLS THE LIGHTING , BLINKER CONTROLS AND VARIOUS OTHER CONTROLS TO INCLUDE ON STAR CONNECTIVITY WILL RANDOMLY NOT WORK UPON START UP AND NOT WORK AT ALL UNTIL THE VEHICLE IS SHUT OFF FOR A AT LEAST A COUPLE OF MINUTES. SOME TIMES THE BLINKERS WORK PROPERLY AND SOMETIMES THEY DON'T I HAVE VIDEO PROOF OF THIS HOWEVER THE FILE IS TOO LARGE TO DOWN LOAD.. I AM WORRIED THE THE COMPUTER CONTROLLING THE LIGHTING OF THE VEHICLE WILL FAIL.. THANK YOU
UNKNOWN OR OTHERFebruary 23, 2020
AN INTERMITTENT ELECTRICAL CONNECTION BETWEEN THE B+ BATTERY CABLE AND THE ALTERNATOR COULD CAUSE THE VEHICLE TO STALL. THE INTERMITTENT CONNECTION COULD ALSO LEAD TO ARCING, WHICH COULD GENERATE SUFFICIENT HEAT TO DAMAGE SURROUNDING MATERIAL AND INCREASE THE RISK OF A FIRE. GM RECALL #: N192273510. THE PROBLEM IS EVEN THOUGH THEY CLAIMED THEY FIX IT. RECORD SHOWS THAT THE RECALL STILL INCOMPLETE. IF THE DRIVER IS UNAWARE THAT ESC AND ABS ARE NOT FUNCTIONING, THERE MAY BE INCREASED RISK OF A CRASH. GM RECALL #: N192268090 NHTSA RECALL 19V889 INVOLVED A SOFTWARE ERROR THAT COULD CAUSE THE VEHICLE'S ESC AND ABS TELLTALE LAMPS TO FAIL TO ILLUMINATE IN CERTAIN CIRCUMSTANCES. IF A DRIVER WERE UNAWARE THAT ESC AND ABS WERE NOT FUNCTIONING, THERE MAY BE INCREASED RISK OF A CRASH. GM RECALL #: N192268091. AS I MENTIONED IT, THE RECORD SHOWS THESE RECALLS ARE INCOMPLETE. THEY GAVE ME THE TRUCK BACK ON 02/21/2020 AFTER ABOUT A MONTH THEY CLAIMED THEY REPAIRED IT.*DT*JB *DT *JS
ELECTRICAL SYSTEM,SERVICE BRAKESFebruary 20, 2020
SERVICE BRAKE SYSTEM ERROR MESSAGES APPEARED ON THE DIC.
SERVICE BRAKESFebruary 20, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE BRAKES FAILED. THE CONTACT STATED THE ECS LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED THE TRAILER BRAKING SYSTEM LIGHT ALSO ILLUMINATED PRIOR TO THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE REAR WINDOWS ALLOWED WATER TO ENTER THE VEHICLE AROUND THE SEALS. THE VEHICLE WAS TOWED TO MEDVED CHEVROLET LOCATED AT (11001 W INTERSTATE 70 FRONTAGE RD N, WHEAT RIDGE, CO 80033) HOWEVER, THE REPAIRS WERE STILL PENDING. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 3,118.*BF*JB
UNKNOWN OR OTHERFebruary 19, 2020
MY BACKUP CAMERA DOES NOT SHOW A CLEAR IMAGE WHEN BACKING UP AT NIGHT.
UNKNOWN OR OTHERFebruary 18, 2020
BACKUP CAMERA SO BURRY AT NIGHT CAN'T SEE OR TELL WHATS BEHIND THE TRUCK. NEVER HAD ONE LIKE THIS, DEALERSHIP SAID THERE'S THEY CAN DO ABOUT IT. A $50,000.00 TRUCK SHOULD HAVE A WORKING CAMERA. THIS HAPPENS WHEN IN REVERSE.
STRUCTUREFebruary 17, 2020
THE PAINT ON MY TRUCK SEEMS IN ADEQUATE. I HAVE MANY CHIPS AND SCRATCHES IN MY PAINT THEY I HAVE NEVER HAD BEFORE IN OTHER MODELS AND BRANDS. I DRIVE MY TRUCK CAREFULLY AND STAY OUT OF CONDITIONS WHERE SCRATCHES MAY OCCUR. BUT THE SMALLEST BLEMISH TURNS INTO A CHIP DOWN TO THE PRIMER. AS A CONSUMER I WOULD SAY THAT THE. INNER OF COATS OF PAINT AND CLEAR COAT USED IS MINIMAL. WOULD LIKE TO SEE A STRONGER LAYER OF PROTECTION AND THICKER COAT OF PAINT.
POWER TRAINFebruary 12, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND WAS REPLACED. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHEVROLET SERVICE DEALER LOCATED AT (33 W KEMPER RD, CINCINNATI, OH 45246) WHERE A ROAD TEST WAS COMPLETED AND DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED FOR THE THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 11,000.
SERVICE BRAKESFebruary 12, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT WHOM WAS THE PASSENGER CALLED ON BEHALF OF THE DRIVER HER SPOUSE, STATING THAT THE DRIVER DEPRESSED THE BRAKE PEDAL HOWEVER, THE VEHICLE FAILED TO STOP IN A TIMELY MANNER. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED AS THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT NO INJURIES WERE SUSTAINED IN EITHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO MARLIN CHEVROLET BUICK GMC INC. (2145 RUE FRANK-CARREL, QUBEC, QC G1N 2G2, CANADA) WHERE THE ENGINEERS AT GM WAS CONTACTED AND INFORMED THE DEALER TO REPLACE THE BRAKES. THE CONTACT STATED THAT THE DEALER WAS AWAITING PARTS FOR THE REPAIR. THE CONTACT STATED THAT PRIOR TO TRAVELLING TO CANADA THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) AT QUIRK CHEVROLET OF BANGOR DEALER, (293 HOGAN RD, BANGOR, ME 04401). THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash reported
NHTSA #11308799POWER TRAINFebruary 11, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS THE VEHICLE SHIFTED ROUGHLY. ADDITIONALLY, WHILE AT A STOP, SHIFTING FROM FIRST GEAR TO SECOND GEAR THE VEHICLE LUNGED FORWARD. THERE WERE NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHTOWNE CHEVROLET BUICK GMC 695 BULLSBORO DR, NEWNAN, GA 30265 (678) 707-8624 BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 300.
UNKNOWN OR OTHER,VISIBILITY/WIPERFebruary 10, 2020
BACK WINDOW ON TRUCK IS LEAKING WATER. HEADLINER IS DISCOLORED AND ITS VERY CLOSE TO AN AIRBAG. I'M HOPING ITS FIXED BEFORE THE WATER SETS OFF THE AIR BAG ACCIDENTALLY. FIRST DEALER FIX RESULTED IN A BIGGER LEAK THAN ORIGINAL.
SERVICE BRAKESFebruary 7, 2020
TRUCK WAS RECALLED DUE TO BRAKING ISSUE, TOOK IN AND HAD RECALL PERFORMED. AFTER RECALL BRAKES FAILED, TOOK IT BACK TO DEALERSHIP. RETURNED FOR PICKUP AND BRADE PEDAL WENT TO THE FLOOR. LEFT IT AGAIN FOR REPAIR. PICKED IT UP AFTER THIS AND WITHIN A FEW DAYS OF GETTING THE TRUCK BACK FROM THE DEALER THE BRAKES FAILED AND WE WERE INVOLVED IN A CRASH. WE WERE UNABLE TO STOP AND HIT ANOTHER VEHICLE. SIGNIFICANT DAMAGE. THE VEHICLE WAS MOVING ALONG A ROADWAY AND WHEN ANOTHER VEHICLE SUDDENLY PULLED IN FRONT OF OUR VEHICLE THE BRAKES WERE APPLIED AND FAILED CAUSING US TO CRASH.
Crash reported1 injury(ies)
NHTSA #11307762ELECTRICAL SYSTEM,SERVICE BRAKESFebruary 7, 2020
WHEN I WENT TO START THE VEHICLE 'SERVICE BRAKE ASSIST", 'TRAILER BRAKE MALFUNCTION (NO TRAILER ATTACHED) AND "SERVICE ECS" WARNINGS ILLUMINATED ON THE INSTRUMENT PANEL. I ACKNOWLEDGED THE CODES AND WAS DRIVING AWAY AND THE BRAKES DIDN'T WORK. I HAD TO STAND ON THE PEDDLES TO STOP. THE CHECK ENGINE LIGHT CAME ON ALSO. I RESTARTED THE VEHICLE AND THE BRAKES WORKED BUT THE CHECK ENGINE LIGHT HAS STAYED ON. ONLY HAVE ~8000 MILES ON VEHICLE.
ENGINEFebruary 7, 2020
VERY HARD SHIFT IN THE MORNING SE JALONEA MUY FUERTE EN LA MAANA Y SIEMPRE HACE LOS CAMBIOS MUY FUERTE. CUANDO PARO EN UN STOP SE SIENTE QUE BRONCA HACIA DELANTE
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKESFebruary 6, 2020
ON DEC 16 I STARTED MY VEHICLE VIA THE REMOTE START. I THEN GOT IN AND MY ECS, ABS, TRACTION CONTROL, STEERING AND A LOT MORE LIGHTS LIGHT UP ON THE DASHBOARD. I WENT TO BACK IT UP I COULDNT STOP IT UNLESS I STUCK MY FOOT IN IT HARD AND I COULDNT EVEN STEER IT SO I WOULDNT WRECK. CALLED ONSTAR THEY SAID TO DRIVE CAREFULLY BUT NEEDS TO BE SERVICED WITHIN 7DAYS. I PARKED IT FOUND ANOTHER WAY TO WORK AND HAD MY VEHICLE TOWED TO THE DEALERSHIP. THEY SAID IT WAS FIXED AND WAS JUST A BATTERY ISSUES AND THEY FIXED A COUPLE OF RECALLS. THEN ON JAN 26 NOT EVEN A MONTH LATER I WAS AT THE GROCERY STORE AND STARTED THE TRUCK, STARTED BACKING UP AND THE DASHBOARD STARTED LIGHTING WARNINGS AND I COULDNT GET THE TRUCK TO STOP. FINALLY WITH EVERYTHING I HAD I GOT IT TO STOP. I HAD TO GET THE VEHICLE HOME CAUSE IT WAS SUNDAY SO I PUT ON MY FLASHERS DROVE LESS THAN 30MPH AND GOT IT HOME THANK GOODNESS WITHOUT CAUSING A WRECK. HAD IT TOWED BACK TO ANOTHER DEALER AND YOU KNOW THIS DEALER BLAMED THE OTHER DEALER SAID THEY DIDNT DO SOMETHING RIGHT AND THEY JUST RESET THE SYSTEM. A WEEK LATER, AND AGAIN HAVING IT TOWED WITH MY OWN INSURANCE CAUSE ONSTAR WOULDNT TOW IT TO THE DEALER I WANTED. I WASNT EVEN OFFERED A LOANER VEHICLE.
SERVICE BRAKESFebruary 5, 2020
SERVICE BRAKE ASSIST WARNING HAS BEEN APPEARING SINCE DEC. 29, 2019. SINCE THAT TIME, THE VEHICLE WAS IN FOR SERVICE 3 TIMES FOR THAT ISSUE. STILL HAPPENING EVEN AFTER THEY RE PROGRAMMED AND RE FLASHED THE ECBM. I WAS DRIVING THE VEHICLE EVERY TIME THIS OCCURRED, NO OTHER WARNING LIGHTS ILLUMINATED ON THE DASH
ELECTRICAL SYSTEMFebruary 5, 2020
WHEN BACKING UP THE REAR VIEW CAMERA FLASH'S OUT EVERYTIME I PRESS THE BRAKES AND ALSO THERE ARE LINES THROUGH THE SCREEN.
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESFebruary 5, 2020
I HAVE LOST POWER TO MY BRAKES ON 4 ISOLATED OCCASIONS IN THE SPAN OF A MONTH AFTER PURCHASING THIS NEW VEHICLE. ON EACH OCCURRENCE THE SERVICE TRAILER BRAKES, SERVICE ESC, SERVICE SPEEDS AND I WOULD SMELL BURNING UPON EXITING THE VEHICLE AFTER OPERATION. ON 3 OF THE OCCASIONS I EXPERIENCED THIS ISSUE WHILE STATIONARY AND UPON STARTING THE VEHICLE. ON ONE OCCASION I WAS OPERATING THE VEHICLE AT ROUGHLY 60 MPH AND ENGAGED THE BRAKES AND LOST POWER TO THE BRAKING SYSTEMS.
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINEFebruary 4, 2020
ON JANUARY 22, 2020 I STARTED THE VEHICLE WITH USING THE MYCHEVROLET PHONE APP. I GOT INTO THE TRUCK AND PUSHED THE IGNITION BUTTON. THE FOLLOWING THREE WARNINGS APPEARED ON THE INSTRUMENT PANEL: 1) BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, 2)SERVICE TRAILER BRAKE SYSTEM, 3) SERVICE ESC ABS, BRAKE, TRACTION CONTROL, AND CHECK ENGINE LIGHTS ILLUMINATED. I TURNED THE VEHICLE OFF AND TURNED IT BACK ON AGAIN USING THE IGNITION BUTTON AND ALL WARNINGS AND LIGHTS CLEARED EXCEPT THE CHECK ENGINE REMAINED ILLUMINATED. THE VEHICLE WAS PARKED WHEN ALL OF THIS HAPPENED. I RECEIVED AN EMAIL FROM ONSTAR REPORTING THAT AN ISSUE WITH THE ANTILOCK BRAKING SYSTEM WAS DETECTED. THIS VEHICLE HAD JUST BEEN INTO THE DEALER THE PRIOR WEEK TO FIX ONE RECALL ASSOCIATED WITH THE BATTERY CABLE, AND TWO OTHER RECALLS ASSOCIATED WITH THE BRAKES.
SERVICE BRAKESFebruary 4, 2020
MY BRAKES FAILED AT 3500 MILES ON MY 2019 SILVERADO. THE DEALER PERFORMED AN UPDATE #N192268091 ON THE VEHICLE AND TOLD ME THAT THIS HAD AN 80 PERCENT CHANCE OF TAKING CARE OF THE BRAKES NOT FAILING IN THE FUTURE, LEAVING A 20 PERCENT CHANCE THAT THEY WILL FAIL AGAIN. THIS TO ME IS UNACCEPTABLE TO ME AND MY FAMILY. NOW WHEN I DRIVE THIS VEHICLE I GET CHEST PAINS AND JUST DON'T WANT IT ANYMORE. PLEASE HELP ME!
ELECTRICAL SYSTEM,STRUCTUREFebruary 3, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOOR LOCK FAILED TO UNLOCK FROM THE INSIDE WHILE ATTEMPTING TO USE THE DOOR SWITCH ON THE DOOR PANEL. THE VEHICLE WAS TAKEN TO (BLAISE ALEXANDER CHEVROLET LOCATED AT (405 ALEXANDER DR, MUNCY, PA 17756, (570) 505-5530) WHERE IT WAS DIAGNOSED. THE MECHANIC WAS UNABLE TO STATE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT A NEW ACTUATOR WAS INSTALLED HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE DEFOGGER ACTIVATED INDEPENDENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE PERFORMED AS DESIGNED. A CASE WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
UNKNOWN OR OTHERFebruary 1, 2020
PRESENT ON A 2019 CHEVY RST Z71 IN NIGHTTIME CONDITIONS, WHEN THE REAR BACKUP CAMERA IS ENGAGED THE QUALITY OF THE CAMERA IS EXTREMELY POOR WITH GRAINY / PIXELATED IMAGE AND MAY CUT OUT ENTIRELY WHILE THE VEHICLE IS STATIONARY AND IN MOTION. THIS CONDITION POSSE A DANGER TO THE SAFETY OF ANY ONE OR ANY THING THE DRIVER MAY NOT SEE AS A RESULT OF THIS CONDITION
SERVICE BRAKESFebruary 1, 2020
PARKED IN DRIVE WAY STARTED TRUCK AND MESSAGE POPPED UP SAYING DONT DRIVE OVER 60 AND LIGHTS ON DASH.BREAK PEDDLE ALSO HARD TO PUSH.
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESFebruary 1, 2020
TURNED ON TRUCK AND GOT MULTIPLE MESSAGES, "SERVICE ESC" AND "BRAKE SYSTEM FAILURE - SPEED LIMITED TO 62 MPH." BRAKING WAS EXTREMELY LIMITED - EVEN AT HARDEST EFFORT, TRUCK STRUGGLED TO COME TO A COMPLETE STOP. TRUCK HAS 6700 MILES AND ALSO BRAKE PADS ARE REPORTING 14%/18% LIFE LEFT WHICH IS INNACURATE BASED ON AMOUNT OF DRIVING.
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKESJanuary 29, 2020
I WAS IN THE PARKING LOT AT A GROCERY STORE IN MOTION PULLING OUT OF A PARKING SPOT AND MY BRAKES AND STEERING GOT VERY HARD. I HAD TO MASH THE BRAKE PEDAL AS HARD AS I COULD TO GET THE TRUCK TO STOP. IT WAS HARD TO STEER AS WELL. THERE WAS LOTS OF ERROR MESSAGES AND LIGHTS ON. SERVICE ESC, TOP SPEED 62MPH, SERVICE TRAILER BRAKE. HAD TO WAIT 30 MINUTES AND START TRUCK. IT RUNS NOW BUT CHECK ENGINE LIGHT IS ON. THIS IS THE SECOND TIME THIS HAS HAPPENED. THIS FIRST TIME I WAS IN A DRIVE THRU AND HAD TO PUSH THE TRUCK OUT OF THE WAY. IF THIS HAPPENED ON THE HIGHWAY OR A BUSY STREET IT COULD BE DEADLY. I AM NOT COMFORTABLE DRIVING THIS TRUCK ANYMORE.
VISIBILITY/WIPERJanuary 29, 2020
WHEN THE BACK UP CAMERA IS ACTIVATED BY BEING PUT IN REVERSE IT IS SO BRIGHT THAT IT IS VERY DIFFICULT TO SEE OUT THE PASSENGER SIDE MIRROR AT NIGHT. THIS IS A NON HD MONITOR AND THERE IS NO WAY TO ADJUST BRIGHTNESS OR TO TURN OFF THER SCREEN. IT COULD RESULT IN SCRAPING THE SIDE OF THE TRUCK OR HITTING SOMETHING. BACK UP CAMERAS ARE NOT SUPPOSED TO BE A REPLACEMENT FOR MIRRORS
SERVICE BRAKESJanuary 28, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES TO STOP THE VEHICLE. THE BRAKES WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FREEDOM CHEVROLET 13483 I-10 WEST, SAN ANTONIO, TX 78249, (210)- 697-6078 TO BE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,250.
SERVICE BRAKESJanuary 28, 2020
STARTED THE VEHICLE AND DASH FLASHED: BRAKE FAILURE, ESC FAILURE, DO NOT EXCEED 62 MPH, TRAILER BRAKE FAILURE. VEHICLE HAD PREVIOUSLY BEEN SERVICED FOR BRAKE PAD WEAR ISSUE, THOUGH THE ERRONEOUS READINGS REMAIN (55% FRONT PADS LEFT @ 4000 MILES). ALL LIGHTS CLEARED, I CONTINUED TO DRIVE, HAD NO POWER ASSIST WHATSOEVER ON BRAKES, VERY DIFFICULT TO STOP. SERVICE ENGINE LIGHT REMAINS ON.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 27, 2020
PURCHASED NEW VEHICLE WITH LESS THAN 4,000 MILES WAS RUNNING FINE WHEN PARKED. WHEN IT WAS CRANKED TO GO HOME LISTED ESC FAILURE, SERVICE STEERING COLUMN LOCK, TRAILERING SYSTEM FAILURE, LANE DEPARTURE DISABLED, SPEED LIMITED TO 60 MPH. I WAS ABLE TO GET HOME, BUT THE BRAKES WERE SO HARD THAT IT WAS EXTREMELY DIFFICULT TO STOP. LOCAL DEALER IT WAS PURCHASED THROUGH "FIXED IT" LESS THAN 1,500 MILES LATER I'M HAVING THE SAME ISSUE! OBD HAS THE CODES C0021, C0021, P25A2, P25A2, P0606. I DO NOT FEEL SAFE DRIVING THIS TRUCK! IF THAT ISSUE WERE TO HAPPEN APPROACHING AN INTERSECTION I WOULD HAVE NO WAY OF STOPPING IN TIME. RIDICULOUS.
UNKNOWN OR OTHERJanuary 27, 2020
BACK UP CAMERA IS FUZZY AT NIGHT AND IS VERY DANGEROUS TO USE WHEN BACKING UP. USING IT AT NIGHT HAS RESULTED IN ALMOST BEING IN AN ACCIDENT ON TWO OCCASIONS. I TOOK IT TO THE CHEVROLET DEALER TODAY AND THEY SAID IT NEEDED NO REPAIR AT THIS TIME AND IT MET GM SPECS. IT HAS BEEN THIS WAY SINCE I BOUGHT THE TRUCK AND DOES IT EVERY TIME YOU BACK UP AT NIGHT.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHERJanuary 27, 2020
WHEN BACKING THE VEHICLE AT NIGHT THE CAMERA SCREEN IS SO BRIGHT IT BLINDS THE DRIVER AND CHEVY HAS NO WAY OF ADJUSTING THE SCREEN BRIGHTNESS.AS OF 1-27-2020 CHEVROLET IS FAILING TO ADDRESS THE PROBLEM AND IT WILL CAUSE A ACCIDENT
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 27, 2020
STARTED MY VEHICLE AND THE FOLLOWING MESSAGES CAME UP IMMEDIATELY: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE ESC, AND SERVICE TRAILER BRAKE SYSTEM. OTHER LIGHTS WERE ILLUMINATED ON THE DASH, SUCH AS CHECK ENGINE, ESC, ABS AND PARKING BRAKE. WITHOUT TURNING OFF THE VEHICLE, I THOUGHT IT WAS IMPORTANT TO GET THE VEHICLE TO THE DEALER IMMEDIATELY AS FOR THEM TO SEE THE VEHICLE IN IT'S CURRENT STATE. WHILE DRIVING TO THE DEALER THE BRAKES WHERE NOT FULLY FUNCTIONAL. I WOULD PRESS THE BRAKE FULLY DOWN AND IT WOULD COAST TO A STOP. DEPENDING ON THE SPEED WOULD DETERMINE HOW FAR IT WOULD COAST BEFORE IT WOULD STOP. IT WAS A VERY SCARY SITUATION. BRAKE PEDAL HAD PRESSURE BUT THE BRAKES WOULD NOT START TO ACTIVE UNTIL FULLY PRESSED. EVEN THEN THE STOP WAS VERY SLOW AND WOULD COAST. EXAMPLE, DRIVING OUT OF MY OFFICE DRIVE TO THE MAN ROAD AT 5-10MPH IT COASTED A GOOD 30-60 FT. ONCE THE PEDAL WAS FULLY ENGAGED. VEHICLE HAS 667 MILES.
ELECTRICAL SYSTEM,SERVICE BRAKESJanuary 27, 2020
OUT OF NOWHERE MULTIPLE WARNING LIGHTS ILLUMINATED. ESC, BRAKE SYSTEM FAILURE, TRAILER BRAKE FAILURE, DO NOT GO OVER 62 MPH. BRAKES WERE NEAR NON FUNCTIONING.
SERVICE BRAKESJanuary 24, 2020
ON THE DASHBOARD GOT ABS, BRAKE, ENGINE, TC LIGHTS AND BRAKES STOPPED WORKING, VERY VERY POOR QUALITY, HIGHER SPEED 62MPH. WHEN I CHECKED WITH OBD READER, GOT 3 CODES AND 2 OF THOSE CODES ARE TIED TOGETHER WITH BRAKES SYSTEM. WHEN THIS HAPPENED I WAS DRIVING TO WORK
POWER TRAIN,ENGINEJanuary 24, 2020
WHEN I WAS DRIVING THIS VEHICLE FIRST PROBLEM I START GETTING WAS THE 4WD SERVICE LIGHT AND WON'T BE ABLE TO SWITCH TO 4WD, AND WAS. CLOSE TO GET IN THE WRECK COUPLE TIME DURING THE WINTER STORM. SECOND PROBLEM WAS WHEN I WAS DRIVING AROUND 70MPH ON HWY TRUCK GOT REDUCED ENGINE POWER AND SLOWED DOWN MY SPEED A LOT, LUCKILY I DIDN'T HAVE VEHICLE TO CLOSE TO ME. ANOTHER PROBLEM I HAD WAS TRANSMISSION ISSUES, I WAS DRIVING 25MPH AND MY VEHICLE GOT BLOCKED INSTANT AND WON'T MOVE FORWARD. IMAGINE IF THIS HAPPENED ON HWY DRIVING 70MPH AND VEHICLE TO STOP/BLOCK THE WHEELS AND SOMEONE TO BE BEHIND COULD BE A BIG WRECK. AND AFTER THAT ISSUES TRUCK WON'T GO FORWARD ANYMORE, JUST ON REVERSE
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 24, 2020
5 TIMES SINCE I PURCHASED THIS TRUCK ONE MONTH AGO; SHORTLY AFTER TURNING ON, SHIFTING INTO GEAR AND STARTING TO MOVE THE FOLLOWING DISPLAYS ON THE DASH 'SERVICE ESC, SERVICE PARKING BREAK, FLASHING ORANGE CHECK ENGINE LIGHT', THERE MAY HAVE BEEN OTHER LIGHTS TOO BUT THOSE ONES HAVE BEEN THERE EVERY TIME. USUALLY IT RESETS AFTER STOPPING AND TURNING THE CAR OFF AND ON. THE RIDE HOWEVER IS VERY JERKY UNTIL I AM ABLE TO DO SO AND THIS IS NOT A SAFE OPERATION CONDITION IF THERE IS NOT A QUICK AND EASY PLACE TO STOP TO RESET. I HAVE TRIED TO HAVE ONSTAR PULL THE CODES RICE BUT THEY WERE NOT BEEN ABLE TO DO SO IN TIME AND THEY TELL ME THERE IS NO PROBLEM WHEN THEY CONNECT TO THE ONBOARD DIAGNOSTICS. IT APPEARS THEY CAN'T SEE HISTORY, ONLY ACTIVE CODES. THERE WAS A BRAKE RECALL ON THIS TRUCK THAT WAS SUPPOSEDLY REPROGRAMMED BEFORE I TOOK DELIVERY BUT I SUSPECT THAT THE 'SOFTWARE FIX' MAY NOT HAVE BEEN SUCCESSFUL. IN HINDSIGHT, MY SALESMAN ALSO SEEMED LIKE HE MAY HAVE BEEN AWARE OF THIS ISSUE BUT DIDN'T TELL ME ABOUT IT. I SAY THIS BECAUSE THE DAY AFTER I PICKED IT UP I NOTICED THAT FRONT BRAKE PAD LIFE INDICATED ONLY 68% REMAINING WHICH SEEMED LOW FOR A 'NEW' TRUCK THAT HAD 2500 MILES (HAD BEEN DEALER COURTESY VEHICLE). HIS RESPONSE WHEN HE TRIED TO CLARIFY WAS SOMETHING ALONG THE LINES OF 'AND YOU WANT ME TO HAVE THEM LOOK AT THE WARNING ABOUT THE BRAKES?', IN RETROSPECT THAT RESPONSE INDICATES TO ME THAT HE MAY HAVE HAD AN AWARENESS OF THIS PROBLEM THAT I HAD NOT YET EXPERIENCED AND WAS NOT WHAT I WAS ASKING ABOUT AT THE TIME. HE NEVER SEEMED TO UNDERSTAND WHAT I WAS GETTING AT ABOUT THE BRAKE PAD LIFE WHEN I REEXPLAINED SO I EVENTUALLY DECIDE JUST TO FORGET ABOUT IT AND RESIGNED TO THE FACT THAT I MAY HAVE TO PUT NEW BRAKE PADS ON THIS TRUCK BEFORE THE LEASE IS UP IN 39 MONTHS.
SERVICE BRAKESJanuary 23, 2020
BRAKE SYSTEM FAILURE VEHICLE SPEED LIMITED TO 100 KPH ECS FAILED . BRAKE RECALL AND SEAT BELT RECALL PERFORMED DEC 28 2019 ERROR TRAILER BRAKE REQUIRES SERVICE NEVER TOWED WITH THIS VEHICLE RESOLVE PENDING VEHICLE AS AT A LOCAL DEALER . 4160 KILOMETER ON VEHICLE
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 22, 2020
VEHICLE BRAKES WERE MUSHY AND THE CHECK ENGINE SYMBOL DISPLAYED ON THE DASH AS WAS THE SYMBOL FOR STEERING ( WAVY LINES UNDER A CAR PICTURE), ALSO THESE THREE CODES WERE SCROLLING ON THE DASH: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKE SYSTEM, SERVICE ESC. THESE ISSUES REPEATED ON THREE SEPARATE OCCASIONS. EACH TIME I TOOK IT TO A CHEVROLET AUTHORIZED DEALERSHIP REPAIR SHOP WHERE I WAS TOLD THE ISSUE WAS RESOLVED. TWO DIFFERENT SHOPS WERE USED FOR THREE " REPAIRS". THE ISSUES CAME UP AFTER I STARTED THE VEHICLE BY PUTTING MY FOOT ON THE BRAKE AND PRESSING THE START BUTTON. THE CODES BEGAN SCROLLING EACH TIME, AND THE BRAKES WERE NOT FIRM/ NOT NORMAL.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERJanuary 22, 2020
WHILE TRAVELING BACKWARDS IN REVERSE, THE BACKUP CAMERA FLICKERS, BECOMES FUZZY, OR HAS A WHITE LINE THROUGH THE 7" TOUCHSCREEN ANYTIME THE BRAKES ARE APPLIED.
UNKNOWN OR OTHERJanuary 21, 2020
BACK UP CAMERA SYSTEM IS TOO BRIGHT ALMOST BLINDING AT NIGHT AND IS POOR QUALITY. THE BRIGHT SCREEN MAKE IS DIFFICULT TO SEE BEHIND.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINEJanuary 21, 2020
I WAS DRIVING DOWN I10 IN BAYTOWN, TX THE TRUCK BEGAN TO SHAKE AND I WAS UNABLE TO ACCELERATE. I WAS IN THE MIDDLE OF THE HIGHWAY HEN THE TRUCK JUST DECELERATE AND I WAS GOING 25 MI/HR IN A 65 MI/HR ZONE.
STEERING,ELECTRONIC STABILITY CONTROL (ESC)January 21, 2020
TRUCK LOST POWER STEERING AND ESC AFTER 15K MILES. PROBLEM SEEMS INTERMITTENT. VEHICLE WAS PARKED AT THE TIME.
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 20, 2020
REDUCED ABILITY TO BRAKE MY TRUCK ALMOST CAUSED ACCIDENT.. WARNING LIGHT POPPED UP ABS, BRAKE,TRACTION CONTROL WITH WARNINGS GOING ACROSS DASH LIKE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKES. CODES C0021 P0606,& P25A2. HAD UPDATE FOR THIS PROBLEM A COUPLE WEEKS AGO AND IT WAS SUPPOSE TO FIX THIS THE DEALERSHIP SAID OVER THE PHONE WHEN CALLED TODAY. NEVER HAD THIS PROBLEM BEFORE .I AM PRETTY SURE THAT UPDATE JUST UPDATES THE MESSAGING LETTING THE DRIVER KNOW HE OR SHE IS ABOUT TO DIE. TAKING IT INTO DEALER LATER TODAY. ZF TRW INTEGRATED BRAKE CONTROL (IBC) HAD EARLY MANUFACTURING ISSUE LEAVING METAL SHAVING IN THE UNITS. THESE SHAVING WOULD SCORE THE WALLS AND DAMAGE UNITS,NO ONES INVESTIGATING THIS ISSUE BECAUSE IT WOULD COST GM TOO MUCH TO REPLACE ALL IBCS IN EVERY TRUCK DURING EARLY STAGES OF THE T1 LAUNCH. TRW KNOWS OF THIS ISSUE AND HAS PILES OF THESE SITTING ON ENGINEERS DESKS. THERE NEEDS TO BE A RECALL ON ALL EARLY PRODUCTION T1 TRUCK TO REPLACE THESE IBCS. GM HAS ONLY BEEN REPLACING THESE ON A CASE BY CASE BASES WHEN SOMEONE REPORTS THIS PROBLEM AND THEIR VIN NUMBER FALLS WITHIN TRW SUSPECTED PROBLEM DATES. BY THIS TIME ITS TOO LATE AND CAN CAUSE AN ACCIDENTS.
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 19, 2020
AFTER REMOTE START MYCHEV APP VEHICLE STATIONARY FOUR DASH MESSAGES SERVICE ESC SERVICE TRAILER BRAKE BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED STEERING ASSIST REDUCED DRIVE WITH CARE  LIGHTS ON DASH THAT WERE ILLUMINATED ABS CHECK ENGINE BRAKE TRACTION CONTROL TRIED TO DRIVE. BRAKES AND STEERING LIMITED COULD NOT DRIVE UNSAFE TURNED OFF IGNITION RESTARTED THREW FIVE CODES INCLUDING P0606 C0021 P25A2 CALLED ONSTAR, THEY SAID ALL SYSTEMS SHOWING FAILED TAKE TO DEALER CALLED GM- THEY SAID TO HAVE IT TOWED REMOTE START AGAIN- SAME MESSAGES DEALER APPT TOMORROW.
POWER TRAINJanuary 19, 2020
I WAS STOPPED ON A HILLSIDE WITH ENGINE RUNNING, SHIFT LEVER IN PARK, AND THE TRUCK STARTED TO ROLL BACKWARDS. THE TRUCK COMPUTER PUT ON THE EMERGENCY BRAKES. I TRIED THIS THREE DIFFERENT TIMES WITH THE SAME PROBLEM OF IT ROLLING BACKWARDS.
SERVICE BRAKESJanuary 17, 2020
2019 CHEVROLET SILVERADO 1500. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKES. *LD THE CONSUMER STATED THE BRAKED BECAME INEFFICIENT AT PARKING LOT SPEEDS CAUSING 2 CRASHES. *JS
Crash reported
NHTSA #11298792ELECTRICAL SYSTEMJanuary 17, 2020
WHILE REVERSING THE REAR-VIEW CAMERA TURNS OFF INTERMITTENTLY. AN ERROR MESSAGE SHOWS ON THE DISPLAY. THE DISPLAY ALSO FLASHES WHILE APPLYING BRAKES IN REVERSE. DEALER STATES GM IS AWARE AND DOES NOT HAVE A FIX FOR THIS DANGEROUS ISSUE. VEHICLE HAS 3300 MILES. VIDEO AND PAPERWORK AVAILABLE.
POWER TRAINJanuary 16, 2020
VEHICLE SHIFTS HARSHLY MAKING CONTROL QUESTIONABLE AT TIMES. I WENT TO ACCELERATE AROUND A VEHICLE LOST ALL POWER UNTIL IT FOUND A GEAR. SOMEONE WILL GET HURT BECAUSE OF THIS TRUCK ESPECIALLY ON SLIPPERY WINTER ROADS. BEEN TO THE DEALERSHIP 3 TIMES NO FIX. PLEASE HELP
ENGINEJanuary 16, 2020
TL* THE CONTACT OWNED A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, AN ENGINE COMPARTMENT FIRE HAD OCCURRED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A FIRE AND POLICE REPORT WAS TAKEN AT THE SCENE. THE LOCAL DEALER NEW ROCHELLE CHEVROLET (291 MAIN ST. NEW ROCHELLE NY) AND THE MANUFACTURER WERE NOTIFIED OF THE INCIDENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 8,000.
Fire reported
NHTSA #11299915ELECTRICAL SYSTEMJanuary 16, 2020
THE REAR BACKUP CAMERA IS FULL OF STATIC INTERFERENCE AT NIGHT CREATING SAFETY ISSUES WHEN TRYING TO BACK UP. IT'S VIRTUALLY UNUSABLE AND CREATES A SAFETY HAZARD ESPECIALLY WHILE TRAVELING WITH MY TWO CHILDREN. I'VE ALMOST CRASHED INTO DIFFERENT OBJECTS OR VEHICLES IN ATTEMPTS TO BACK UP THE TRUCK. I TOOK THE TRUCK IN TO HAVE THIS FIXED, TWO WEEKS AFTER BUYING THE VEHICLE. THEY WERE UNABLE TO FIX THIS ISSUE. I NEED SOME HELP ON A RESOLUTION.
SERVICE BRAKESJanuary 14, 2020
ON THE EVENING OIF 1/11/20, I WENT TO THE PARKING LOT AND STARTED MY TRUCK AND MULTIPLE WARNINGS CAME UP ON THE INFO CENTER FOR THE BRAKES - BRAKE SYSTEM FAILURE MAX SPEED 62MPH; SERVICE TRAILER BRAKE SYSTEM; SERVICE ESC. CHECK ENGINE LIGHT WAS ALSO ILLUMINATED. I TURNED THE TRUCK OFF, RESTARTED IT AND RECEIVED THE SAME MESSAGE. I WAS ABLE TO SLOWLY DRIVE THE TRUCK THE THREE MILES TO MY HOUSE WITH VERY LIMITED BRAKING CAPABILITY. WHEN MY HUSBAND WENT OUT TO CHECK THE TRUCK 15 MINUTES LATER, THE BRAKES HAD RETURNED BUT THE CHECK ENGINE LIGHT WAS STILL ILLUMINATED. I TOOK THE VEHICLE TO A LOCAL DEALER FIRST THING MONDAY MORNING AND WAS ADVISED TODAY THAT THEY DIAGNOSED A PREMATURE FAILURE OF THE MASTER CYLINDER. THIS AFTER THE SOFTWARE UPDATE IN THE PREVIOUS RECALL HAD BEEN COMPLETED APPROXIMATELY TWO WEEKS PRIOR. THE SERVICE ADVISER NOTED THIS HAS BEEN A COMMON ISSUE AFTER THE SOFTWARE UPDATE AND HAS BEEN HAPPENING ACROSS THE COUNTRY. I BELIEVE THIS NEEDS TO BE A NATIONWIDE RECALL IF THE CURRENT SOFTWARE UPDATE IS CAUSING THE MASTER CYLINDER TO FAIL AT THIS RATE.
STEERING,SERVICE BRAKESJanuary 13, 2020
ABS, ESC, TRAILER BRAKING SYSTEM CONTINUES TO FAIL. I HAVE HAD IT IN THE SHOP THREE TIMES FOR THIS DEFECT. THE TRUCK HAS HAD 5 RECALLS, ONE FOR THE SEATBELT, FOUR FOR THE BRAKES. I DRIVE A LOT OF MILES IN ROUGH CONDITIONS AND DO NOT FEEL SAFE IN THIS VEHICLE. MY WARRANTY IS UP IN ABOUT 7000 AND I DON'T WANT TO BE STUCK WITH THIS UNSAFE VEHICLE.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 13, 2020
STARTED THE TRUCK UP AND THE CHECK ENGINE LIGHT, ABS, BRAKE, TRACTION CONTROL LIGHTS WERE ALL ON WITH A MESSAGE IN THE CENTER BRAKE SYSTEM FAILURE. LIMPED VEHICLE TO THE DEALERSHIP TO HAVE WORKED ON. THE BRAKING SYSTEM IS WORKING AT ABOUT 10%. I AM NOT THE ONLY PERSON THAT THIS HAS HAPPENED TO GM NEED TO RECALL THESE TRUCKS AND GET THEM FIXED BEFORE SOMEONE DIES
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 12, 2020
I WAS BACKING UP AT A RATE OF 15 MPH WHEN A MESSAGE FLASHED ON MY DASHBOARD SAYING SOMETHING ALONG THE LINES OF UNSAFE TO DRIVE OVER 62 MPH, BRAKE FAILURE, ELECTRONIC CONTROL SYSTEM MALFUNCTION. I HIT MY BRAKES AND NOTHING. I KEPT DRIVING BACKWARDS. I COULDN'T STOP UNTIL THE TRUCK CAME TO A STOP ON IT'S OWN. I TURNED OFF THE TRUCK AND TURNED IT BACK ON WITH A MESSAGE SAYING 'SEE DEALER BRAKING SYSTEM MALFUNCTION.' I WAS AT A STORAGE UNIT, LEAVING MY UNIT.
SERVICE BRAKESJanuary 11, 2020
TWICE WHEN PULLING A SMALL EMPTY TRAILER RECENTLY, I CAME TO A STOP SIGN AND HAD ALMOST NO BRAKING POWER. THE BRAKE PEDAL WAS HARD AS CONCRETE WITH ALMOST NO TRAVEL AND I HAD TO STAND ON IT TO STOP THE TRUCK WHICH ROLLED INTO THE INTERSECTION BOTH TIMES. BOTH ATTEMPTED STOPS WERE FROM A LOW SPEED AND I DIDN'T HAVE ANY ISSUES BEFORE OR AFTER AND NO WARNING LIGHTS. GOOD THING I LIVE IN A SMALL TOWN WITH VERY LITTLE TRAFFIC OR I COULD HAVE BEEN T-BONED.
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 11, 2020
STARTED TO DRIVE MY VEHICLE AND THE BRAKING SYSTEM WAS NEARLY GONE. BRAKE PEDAL WAS ALL THE WAY TO THE FLOOR AND THE TRUCK HAD TO SLOW TO A STOP. THANKFULLY I WAS IN A PARKING LOT AND NOT ON THE ROAD BECAUSE IT WOULD HAVE PUT MY WELL-BEING AT RISK ALIGN WITH OTHERS. GM SHOULD BE FORCED TO RECALL ALL OF THE VEHICLES WITH THIS PROBLEM!!! HOW CAN ANYONE BE ALLOWED TO SELL A VEHICLE THAT WILL NOT PROPERLY STOP WHEN THE BRAKES ARE APPLIED?
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 11, 2020
ON 1/10/20, I WAS DRIVING HOME ON A MAJOR FREEWAY. JUST BEFORE 5:00 PM I HIT TRAFFIC AND SLOWED DOWN TO ROUGHLY 5-10 MPH. AT THAT MOMENT MY DASHBOARD LIT UP AND A NOTIFICATION STATING, "BRAKE SYSTEM FAILURE" AND "SERVICE ESC" POPPED UP ON MY DASH. AT THAT POINT I WAS UNABLE TO STOP WHEN APPLYING MY BRAKES. LUCKILY I HAD A LARGE ENOUGH SPACE BETWEEN MY TRUCK AND THE CAR IN FRONT OF ME AS WELL AS THE TWO LANES BESIDE ME HAVING AN OPENING AND I WAS ABLE TO GET OVER AND COAST TO A COMPLETE STOP ON THE SHOULDER. EXTREMELY DANGEROUS ELECTRONIC MALFUNCTION. HAD I LOST MY BRAKES 10 SECOND SOONER I WOULD HAVE BEEN UNABLE TO STOP AND CAUSED A POTENTIALLY FATAL CAR ACCIDENT.
ENGINEJanuary 11, 2020
OIL LINE COME OFF OIL COOLER FRONT OF ENGINE WHILE DRIVING DOWN THE ROAD CRAMPING ON HOSE NOT GOOD ENOUGH.
SERVICE BRAKESJanuary 9, 2020
I WAS DRIVING GOING AROUND A CORNER WHEN I EXPERIENCED TOTAL SYSTEM BRAKE FAILURE AS DEER RAN ACROSS THE ROAD AND I HAD TO SWERVE INTO A DITCH TO AVOID THEM. I HAD SERVICE ESC , TRAILER BRAKE SYSTEM FAILURE AND A TOTAL BRAKE SYSTEM FAILURE SHOW ON MY DASH ALONG WITH CHECK ENGINE LIGHTS AND OTHER LIGHTS I WAS UNAWARE WHAT THEIR PURPOSE WAS.
POWER TRAINJanuary 9, 2020
EVERY MORNING SINCE VEHICLE WAS NEW HAS 2600 ON IT NOW WHEN COLD I PULL OUT ONTO STREET WHEN VEHICLE SHIFTS FROM FIRST TO SECOND GEAR THE SHIFT SHIFT SLIPS AND FLARES LIKE IT S IN NEUTRAL AND VEHICLE WILL HESITATE SLOW DOWN WHILE IT'S WAITING TO GET INTO SECOND GEAR, THIS IS A SAFETY ISSUE BECAUSE THEIR IS NO FORWARD MOVEMENT DURING THIS AND POSSIBLY COULD CAUSE AN ACCIDENT BECAUSE VEHICLE WON'T MOVE QUICK ENOUGH, AFTER SHIFT 2-3 IS PERFECT AND 3-4 WILL DO SAME THING SLIP AND FLARE, I'VE BEEN TOLD THIS IS NORMAL BUT I AM A AUTOMOTIVE TECH AND HAVE BEEN FOR OVER THIRTY YEARS THERE IS DEFINITELY SOMETHING WRONG WITH TRANS BUT GM WON'T ADMIT PROBLEM THIS IS WIDE SPREAD AS THERE ARE THE SAME OTHER COMPLAINTS ON THIS WEBSITE.
POWER TRAIN,ENGINEJanuary 8, 2020
SEEMED AS IF THE CAR WOULD ALMOST SLIP IN AND OUT GEAR WHEN DIVING APPROX. 30-40 MPH. I THEN NOTICED THE CHECK ENGINE LIGHT CAME ON AND FLASHED ENGINE REDUCTION AND SEEMED TO LOSE SOME POWER. I TOOK IT IN TO THE DEALER, 2 DAYS LATER THEY REPLACED R&R CAMSHAFT POSITION ACTUATOR MAGNET INTAKE.THE NEXT DAY AFTER THE TRUCK BACK. I STARTED THE TRUCK IT PUT IT IN REVERSE AND THE ENGINE STOPPED RUNNING BUT IT SEEMED AS IF IT THE ENGINE WAS STILL RUNNING AS WHEN YOU USE THE REMOTE TO START THE TRUCK, AFTER THE 4TH TRY THE TRUCK STAYED RUNNING BUT THE ENGINE REDUCTION WARNING HAD LIT UP AGAIN. THE TRUCK HAS BEEN BACK AT THE DEALERS FOR 6 DAYS TRYING TO FIGURE OUT THE PROBLEM
SERVICE BRAKESJanuary 8, 2020
I OWN A 2019 CHEVROLET SILVERADO 1500 LTZ. I PURCHASED IT NEW 35 DAYS AGO. I RECENTLY ENCOUNTERED A VERY DANGEROUS SITUATION. WHILE DRIVING 25 MPH, THE VEHICLE LOST IT'S BRAKING ABILITY. THE BRAKE PEDAL WAS FULLY DEPRESSED BUT THE TRUCK WOULD NOT STOP. THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE DISPLAY INDICATED SERVICE TRAIIER BRAKE SYSTEM, SERVICE ESC, BRAKE SYSTEM FAILURE, AND CEL. I POWERED THE VEHICLE OFF AND RESTARTED IT. THE CEL REMAINED ON. THE OTHER LIGHTS WENT AWAY. THE BRAKES APPEARED TO WORK BETTER BUT WHEN I APPLIED THEM I EXPERIENCED A JERKING MOTION. I CALLED MY LOCAL CHEVROLET DEALERSHIP, PRINCE CHEVROLET, LEDO RD. ALBANY, GA. I SCHEDULED AN APPOINTMENT THAT YIELDED NO RESOLUTION AS MY CHECK ENGINE LIGHT REMAINED ON WHEN I LEFT THE APPOINTMENT AND IS STILL ON NOW. I WAS TOLD THAT THE PROBLEM "MIGHT" BE A RESULT OF STARTING MY VEHICLE USING THE "MY CHEVROLET" MOBILE APP. I WAS INFORMED THAT NOTHING WAS DONE TO REPAIR THE ISSUE AS THEY DIDN'T KNOW EXACTLY HOW TO FIX THE PROBLEM AT THIS TIME. I WAS INFORMED THAT THE TECH DID FIND A SERVICE BULLETIN AND BASED UPON THE CONTENTS THEREOF, I WAS ADVISED NOT TO USE THE APP ANYMORE. FURTHER, I WAS TOLD THAT I WOULD RECEIVE A CALL WHEN A SOLUTION WAS DETERMINED. THE FAILURE MILEAGE WAS 2400.
SERVICE BRAKESJanuary 7, 2020
AROUND DEC 15TH, I WAS NOTIFIED OF A NEW RECALL RELATED TO THE BRAKING SYSTEM: N192268090 BRAKE SYSTEM MALFUNCTION WARNING. I IMMEDIATELY SCHEDULED AN APPT WITH MY LOCAL CHEVY DEALER TO GET THIS RECALL FIXED. I TOOK IT IN ON 12/17. I HAD TO LEAVE THE TRUCK OVERNIGHT. I PICKED IT UP ON 12/18. ON 12/20, AFTER LEAVING THE MOVIES WITH MY FAMILY, I HAD A TOTAL BRAKE SYSTEM FAILURE - ON CITY STREET. MY DASH LIT UP WITH ABS, CEL AND WARNINGS SUCH AS "BRAKE SYSTEM FAILURE 62 MPH TOP SPEED". WHEN I TRIED TO APPLY MY BRAKES, THEY WERE STIFF AND DID NOT STOP THE TRUCK IMMEDIATELY. THEY WERE VERY HARD TO PUSH IN. I WAS ABLE TO LIMP HOME. I TOOK MY TRUCK BACK TO THE DEALER THE NEXT MORNING 12/21. THEY HAD IT FOR A WEEK UNTIL THE FOLLOWING SATURDAY 12/28. THEY SAID GM TOLD THEM THE ISSUE WAS LOOSE BATTERY CABLES THAT INTERFERED WITH THE BRAKING SYSTEM. THEY TIGHTENED THEM AND SHOULD BE GOOD TO GO. I PICKED MY TRUCK UP THAT DAY. THAT NIGHT, AFTER LEAVING A BASKETBALL GAME WITH MY FAMILY, THE SAME THING HAPPENED AGAIN - COMPLETE BRAKING SYSTEM FAILURE - AFTER TURNING TRUCK ON. I RETURNED MY TRUCK TO THE DEALER ON THE 30TH WHERE IT IS STILL SITTING. THEY TOLD ME GM SAID NOT TO RELEASE THE TRUCK BACK TO OWNER UNTIL ENGINEERS FIGURE OUT THE ISSUE. I HAVE OPENED A CASE WITH GM CASE # [XXX]. I HAVE GONE THROUGH 2 DIFFERENT AGENTS - NEITHER OF WHICH HAVE OFFERED ANY UPDATES. I HAVE BEEN WITHOUT MY TRUCK FOR OVER 2 WEEKS AND THERE IS NO UPDATES TO THIS MAJOR SAFETY ISSUE. I HAVE LOST CONFIDENCE IN MY NEW TRUCK & FEEL THAT MY FAMILY IS NOT SAFE. THERE ARE SEVERAL OTHER OWNERS IN THE SAME BOAT IN THE CHEVY FORUM I FOLLOW. HTTPS://WWW.GM-TRUCKS.COM/FORUMS/FORUM/245-20192020-SILVERADO-SIERRA-TROUBLESHOOTING/ THIS IS VERY SAD AND I AM EXTREMELY DISAPPOINTED IN GM/CHEVY. I HAVE SPENT THOUSANDS OF $$ ON A NEW VEHICLE AND IT IS NOT SAFE TO DRIVE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 6, 2020
LOSS OF BRAKES!!! STARTED VEHICLE AND RECEIVED TO FOLLOWING ON DASH DISPLAY: * "SERVICE ESC" * "BRAKE SYSTEM FAILURE 62 MPH TOP SPEED" * "SERVICE TRAILER BRAKE SYSTEM" * "ABS" DISPLAY * "BRAKE" DISPLAY * "ESC" DISPLAY
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 6, 2020
SERVICE ABS, SERVICE ESC, AND "BRAKE FAILURE 62MPH SPEED LIMITED" LIGHTS COME ON AND BRAKE PEDAL GOES TO THE FLOOR WITH VERY VERY LIMITED BRAKING. RECALL FOR BRAKE CONTROL MODULE REPROGRAMMING WAS COMPLETED ON 1/03/20. DROVE TRUCK 1.5 LIMES AND LIGHTS CAME BACK ON AND BRAKE PEDAL WENT TO THE FLOOR, STEERING ALSO BECAME STIFF. THIS WAS ALWAYS WHILE DRIVING THE VEHICLE. HAS HAPPENED ON 4 DIFFERENT OCCASIONS
UNKNOWN OR OTHERJanuary 5, 2020
POOR VISIBILITY WITH REAR CAMERA AT NIGHT TIME WHEN BACKING UP AND THE BRIGHTNESS AND REFLECTION IS BLINDING WHILE TRYING TO USE SIDE MIRRORS
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 5, 2020
SERVICE ESC,SERVICE TRAILER BRAKING SYSTEM, BRAKE SYSTEM FAILURE 62MPH TOP SPEED AND A CHECK ENGINE LIGHT. HAVE ANOTHER APPOINTMENT AT DEALER AFTER RECALL FOR ESC BRAKE MODULE HAS BEEN PERFORMED
ELECTRICAL SYSTEMJanuary 4, 2020
REVERSE CAMERA CUTS IN AND OUT WHEN BACKING UP, LINES IN SCREEN WITH A MESSAGE SAYING SERVICE REVERSE CAMERA. WENT TO DEALER AND THEY HAVE NO FIX FOR IT, THIS IS A SAFETY CONCERN AS IT IS A CAMERA FOR ASSISTING LONG FOR A DRIVING PURPOSE.
UNKNOWN OR OTHERJanuary 4, 2020
SERVICE REAR VISION SYSTEM AND BLUE SCREEN FOR BACKUP CAMERA AND CAMERA SYSTEM ON TRUCK HAS BEEN INTERMITTENTLY NOT WORKING SINCE PURCHASED ON 5/18/19. HAVE HAD THE TRUCK TO THE DEALER TWICE TO FIX. FIRST TIME REPLACED REAR CAMERA. ISSUE RETURNED NEXT DAY. SECOND TIME, DEALER POINTED TO A TSP THAT INDICATED THE SYSTEM WAS BUSY WHEN FIRST STARTING THE VEHICLE AND TO ALLOW FOR EXTRA TIME TO PLACE VEHICLE IN REVERSE. ISSUE IS NOT RELATED TO PLACING THE CAR IN GEAR, IT ONLY SHOWS THE ISSUE. ISSUE APPEARS TO BE A SOFTWARE ISSUE IN WHICH THE SYSTEM DOESN'T GET BOOTED UP IN A TIMELY MANNER. AFTER SOME TIME, HAS BEEN RANDOM FROM 2-3 MINUTES TO OVER 30 MINUTES, THE SYSTEM WILL EVENTUALLY COME ONLINE AND WORK PROPERLY. THE ISSUE I HAVE IS MANY OF MY TRIPS ARE JUST A FEW MINUTES UP THE ROAD TO MY FIREHOUSE I VOLUNTEER AT. THE TRUCK DOESN'T HAVE ENOUGH TIME TO COMPLETELY BOOT UP THE CAMERA SYSTEM AND I'M LEFT WITH A BLUE SCREEN WITH NO WAY TO RESET IT OR USE THE CAMERAS. I'VE CONTACTED THE DEALERSHIP SERVICE MANAGER AND CHEVROLET AND CHEVROLET INITIALLY CALLED BACK WANTING ME TO CONTACT THE DEALERSHIP. THE SERVICE MANAGER SAID HE WOULD INVESTIGATE THE ISSUE AND CALL ME BACK TO SCHEDULE A FIX. NO WORD IN OVER 1 MONTH NOW. I SEE ON SEVERAL FORUMS OTHER USERS STRUGGLING WITH THE SAME ISSUE AND SO FAR THERE SEEMS TO BE NO FIX. I'M NOT SURE GM KNOWS WHAT THE ISSUE IS AT THIS POINT. THERE SEEMS TO BE NO WAY TO ALERT THEM AND GET THE RIGHT PEOPLE WORKING ON THE ISSUE. HOPING THIS VENUE WILL BE ABLE TO WAKE SOMEONE UP AT GM. ISSUE IS CONSISTENTLY RANDOM. SOMETIMES IT LOADS QUICKER THAN OTHER TIMES, BUT IS CONSISTENT IN NOT WANTING TO WORK WHEN NEEDED.
ENGINEJanuary 4, 2020
DRIVING WHEN A NOTE CAME ON THE DASH. 'LOW OIL PRESSURE WARNING TURN OFF ENGINE IMMEDIATELY'. I DID, AND CHECKED THE OIL. IT IS EMPTY. THERE IS ONLY 30,000 KM ON THIS TRUCK. NOT IMPRESSED. HAD TO REPLACE THE REAR BRAKE PADS THAT WERE WORN OUT AT ONLY 25,000 KM. HAD A BAD VIBRATION WHEN DRIVING. IT WAS A TRANSMISSION MOUNT ISSUE.
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 3, 2020
THE ESC LIGHT HAS COME ON AND IT BECOMES DANGEROUSLY DIFFICULT TO STOP AND/OR STEER. THIS IS THE 2ND TIME IN ONE WEEK. I BROUGHT IT TO THE DEALERSHIP AFTER THE FIRST ISSUE AND WAS TOLD IT WAS ALL SET. THE DAY AFTER I GOT THE TRUCK BACK, IT'S HAPPENING AGAIN. THE CHECK ENGINE LIGHT NOW REMAINS ON AND I'M WAITING FOR A SERVICE APPOINTMENT....AGAIN!!
STRUCTUREJanuary 3, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS A WATER LEAK IN THE VEHICLE FROM THE CEILING. THE VEHICLE WAS TAKEN TO MT KISCO CHEVROLET (175 N BEDFORD RD, SUITE A, MT KISCO, NY 10549, (914) 228-1011) WHERE THEY PERFORMED A TEMPORARY REMEDY OF USING SILICON TO SEAL THE LEAK. THE CONTACT STILL SAW THE STAIN FROM THE WATER LEAK AND WAS CONCERNED THAT MOLD COULD DEVELOP. THE CONTACT HAD ASTHMA AND WAS ALSO CONCERNED THAT THE FAILURE COULD AFFECT HIS KID'S HEALTH. THE VEHICLE WAS ALSO REPAIRED PER THREE UNKNOWN RECALLS ON JANUARY 3, 2020. THE MANUFACTURER STATED THAT THEY ESCALATED THE MATTER AND WOULD HAVE SOMEONE CALL THE CONTACT BACK. THE MANUFACTURER WAS INITIALLY CONTACTED IN NOVEMBER OF 2019. THE FAILURE MILEAGE WAS 7,500. *LN *TR
ELECTRICAL SYSTEM,VISIBILITY/WIPERJanuary 2, 2020
PUTTING VEHICLE IN REVERSE THE REVERSE CAMERA POPS UP BUT IS EXTREMELY LOW QUALITY, I HAD BETTER QUALITY ON A SCREEN HALF THIS SIZE FROM FORD THAT WAS 6 YEARS OLDER THE SCREEN IS HAZY WITH LINES RUNNING ACROSS IT, WHILE REVERSING OR PRESSING THE BRAKES THE SCREEN GETS GLITCHY AND WILL EVEN COMPLETELY CUT OFF AND SAY 'SERVICE VISION SYSTEM, I HAVE LESS THAN 100 MILES ON THIS TRUCK, THIS SHOULD NOT BE HAPPENING BUT IT SEEMS THE DEALERS HAVE NO FIX FOR IT APPARENTLY
SERVICE BRAKESJanuary 2, 2020
I'VE BROUGHT MY VEHICLE IN TO A GM CERTIFIED CHEVROLET DEALERSHIP TO GET IT'S OIL CHANGED AND ALONG WITH THAT THEY INFORMED ME OF COMPLETING A SAFETY RECALL PERTAINING TO IT'S BRAKES. THE NEXT DAY AFTER THE RECALL HAD BEEN DONE MY BRAKES HAD GONE SOFT AND MY DASH LIT UP WITH SEVERAL DIFFERENT MESSAGES. SERVICE ESC, SERVICE TRAILER BRAKE SYSTEM, AND BRAKE SYSTEM FAILURE 62 MPH TOP SPEED. I DECIDED TO BRING IT IN AGAIN AND HAD THE RECALL DONE ONCE MORE. THIS TIME IT LASTED A FEW DAYS UNTIL MY BRAKES HAD GONE OUT ONCE MORE WITH THE SAME MESSAGES. IT'S ALREADY BEEN A SAFETY RISK AS THE SECOND TIME IT HAD HAPPENED I COULDN'T STOP AND WENT THROUGH A 4 WAY INTERSECTION NEARLY MISSING ONCOMING TRAFFIC. MY VEHICLE HAS BEEN AT THE DEALERSHIP SINCE DECEMBER 26, 2019. I'VE BEEN INFORMED THAT THERE "IS NO KNOWN FIX PER GM" NOW I'M IN A LOANER VEHICLE WHILE PAYING FOR A TRUCK THAT CAN'T BE DRIVEN.
POWER TRAINJanuary 2, 2020
WHEN COLD, THE TRANSMISSION HAS A HARD SLIP WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR. USUALLY HAPPENS IN THE MORNING WHEN I AM LEAVING MY HOUSE. ON ICY/SNOW COVERED ROAD IT WILL CAUSE THE REAR WHEELS TO LOSE TRACTION. THUS CREATING A SAFETY HAZARD FOR ME, OTHER VEHICLES OR PEDESTRIANS ON THE ROADWAY.
POWER TRAINJanuary 2, 2020
WHEN PUTTING VEHICLE IN DRIVE FROM PARK IT JUMPS FORWARD EVEN WITH FOOT ON THE BRAKE. WHEN GOING FROM REVERSE TO DRIVE IT FEELS LIKE THE VEHICLE IS NOT IN GEAR AND THEN ENGAGES AND THEN THE VEHICLE MAKES A CLUNK NOISE AND ABRUPTLY JUMPS FORWARD. THERE IS ALSO A ISSUE WHEN GOING FROM FIRST TO SECOND WHEN ACCELERATING AND THE SAME WHEN DOWNSHIFTING. THE TRANSMISSION ON THIS VEHICLE IS VERY ERRATIC IN NATURE, YOU NEVER KNOW WHAT IT IS GOING TO DO EVERY TIME YOU DRIVE IT. THIS HAS BEEN HAPPENING SINCE THE FIRST 100 MILES AND I NOW HAVE 8600 AND STILL HAPPENING. I HAVE TAKEN IT TO THE DEALER AND THEY STATED THEY COULD NOT GET IT TO REPEAT THE ISSUE EVEN AFTER LETTING IT SIT OUTSIDE IN 20 DEGREE WEATHER TO COOL EVERYTHING DOWN.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJanuary 2, 2020
TOOK TRUCK IN FOR RECALL TO REPROGRAM BRAKE SYSTEM SOFTWARE INFORMED I HAVE ONE OF THE 'FEW' TRUCKS THAT WILL NO ACCEPT UPDATE AND APPARENTLY WORKING TO FIND SOLUTION
UNKNOWN OR OTHERJanuary 1, 2020
REAR BACKUP CAMERA SCREEN GETS FUZZY WITH SEVERAL WHITE LINES ACROSS MAINLY DURING NIGHT DRIVING. VERY POOR VISIBILITY FOR A BRAND NEW TRUCK/CAMERA. GOOD VISIBILITY IS CRITICAL FOR BACKING UP IN A CROWDED PARKING LOT AT NIGHT. CRITICAL SAFETY ISSUE!! TOOK IT TO MY LOCAL DEALER 12/30/19 DURING THE DAY, AND WAS TOLD THEY COULD NOT GET IT TO REPLICATE THE ISSUE, HOWEVER DID KNOW ABOUT THE ISSUE WITH OTHER VEHICLES. NO RESOLUTION WAS GIVEN, SAID TO COME BACK WHEN IT DID IT AGAIN.
SERVICE BRAKESDecember 31, 2019
WHEN DRIVING THE VEHICLE IN AN ICE STORM THE BRAKE FUNCTION WENT COMPLETELY. THE BRAKE PEDAL WOULD NOT ENGAGE. I HAD TO PUT TRUCK INTO LOW. ALMOST CAUSED A SEVERE ACCIDENT GIVEN THE WEATHER AND THE LOSS OF ANY BRAKE FUNCTION. I WAS IN A CITY PULLING FORWARD.
EXTERIOR LIGHTINGDecember 30, 2019
THE BACKUP ASSIST CAMERA IS TOO BRIGHT TO SEE SIDE MIRRORS AND LOOK OUT THE BACK WINDOW WHEN BACKING UP IN THE DARK. IT IS VERY DANGEROUS TO TRY AND MANEUVER THE VEHICLE WITH SUCH A BRIGHT LIGHT IN THE CAB.
UNKNOWN OR OTHERDecember 29, 2019
THE BACK UP CAMERA AT NIGHT IS BLINDING DUE TO BRIGHTNESS AND IS NON-ADJUSTABLE TO DIM. BRIGHTNESS OF SCREEN MAKES IT DIFFICULT TO ADJUST VISION LOOKING AWAY FROM IT TO USE SIDE MIRRORS. SAFETY ISSUE WITH A MOVING VEHICLE.
SERVICE BRAKESDecember 28, 2019
AS I LEFT TO HEAD TO THE STORE THIS EVENING I IMMEDIATELY HAD 3 CODES COME UP ON MY DASH AFTER I TURNED THE IGNITION ON. (BRAKE SYSTEM FAILURE. 62MPH TOP SPEED. SERVICE TRAILER BRAKE SYSTEM. SERVICE ESC). I THOUGHT IT WAS A GLITCH SO I BACKED DOWN MY DRIVEWAY WITH RESISTANCE OF THE BRAKES. I HAD IT IN 4X4 DUE TO SNOW SO I ASSUMED ITS JUST FEELING ROUGH FROM THAT. I PROCEEDED TO DRIVE DOWN THE STREET I LIVE ON TO A MAJOR ROAD AND WENT STRAIGHT INTO CROSS TRAFFIC BECAUSE THE TRUCK WOULD NOT STOP. I NEARLY DIED FROM A SNOW PLOW COMING. I PUMPED THE BRAKES ONCE I DIDN'T FEEL THEM WORKING AND IT FELT LIKE I WAS PUSHING ON A CEMENT BLOCK. THIS IS UNACCEPTABLE AS I HAVE COME CLOSE TO DYING IN A RECALLED COBALT BEFORE BOW I HAVE TO WORRY ABOUT THIS TRUCK SINCE THERES NO ACTIVE RECALL-JUST LIKE THE COBALT!!! I FEAR FOR MY LIFE AND MY AUTISTIC CHILD'S LIFE AS THIS IS MY ONLY MEANS OF TRANSPORTATION TO OUR DOCTORS. THE VEHICLE IS PARKED AND I CONTACTED MY FRIEND WHO WORKS IN SERVICE TO ALSO DOCCUMENT WITH HIM WHEN IT OCCURRED.
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESDecember 27, 2019
SO, I TOOK IT IN 12/17/19 FOR OIL CHANGE, ETC. THERE WAS 3 RECALLS AND PICKED THE TRUCK UP 12/18/19. 12/19/19 AT 6 PM THE TRUCK WOULDN'T STOP! I TOOK IT ON 12/19/19 AND THEY LOOKED INTO IT. THEY REINSTALLED THE SOFTWARE, AND DROVE IT LONGER TO CHECK IT OUT. I PICKED IT UP YESTERDAY, AFTER BEING TOLD IT'S GOOD TO GO. WELL, IT HAPPENED AGAIN THIS MORNING!
STEERING,SERVICE BRAKESDecember 27, 2019
I HAD A RECALL PERFORMED AT A DEALERSHIP AND THEY CONFIRMED THE VEHICLE IS RUNNING PROPERLY. I NOTICED THAT THE NEXT DAY MY LANE KEEP ASSIST WAS TURNED OFF AND NOT FUNCTIONING. LATER THAT SAME DAY WHEN APPROACHING A STOP SIGN, I NOTICED THAT 4 WARNING MESSAGES APPEARED ON MY DASH. THE FIRST SAID POWER STEERING ASSIST DISABLE, THE NEXT SERVICE ESC, THE NEXT TRAILER BRAKE DISABLED, THE NEXT VEHICLE LIMITED TO 62MPH.
STEERING,SERVICE BRAKES,ENGINEDecember 26, 2019
ON 12/26/2019 AT 05:40 AM, I GOT IN MY TRUCK (2019 SILVERADO LT ALLSTAR) AND STARTED THE ENGINE. I IMMEDIATELY RECEIVED MULTIPLE WARNING MESSAGES ON MY DASH PANEL. THEY WERE "SERVICE ESC", "BRAKE SYSTEM FAILURE" "STEERING ASSIST REDUCED" AND TO DRIVE NO FASTER THAN 62 MPH. PRIOR TO PARKING THE NIGHT BEFORE ON 12/25/2019 I HAD NEVER HAD ANY PROBLEMS WHATSOEVER. ON 12/26/2019 I WAS HEADING TO WORK BUT FOUND QUICKLY THAT THE BRAKE PEDEL WENT ALL THE WAY TO THE FLOOR WITH VERY LIMITED OR BASICALLY NO BRAKING. THE STEERING BECAME VERY DIFFICULT WITH NO APPARENT POWER ASSIST.
POWER TRAIN,ENGINEDecember 26, 2019
MERGING INTO 70 TO 80 MPH TRAFFIC ON INTERSTATE I95 MY TRUCK STALLED ABRUPTLY TO 45 MPH AND AT 3000 RPM WOULD NOT SHIFT OUT OF THE LOWER GEAR IT WENT IT. I HAD TO MERGE QUICKLY TO THE EMERGENCY LANE WITH ON COMING TRAFFIC DOING ALL THEY COULD TO GET AROUND AROUND ME. HAD TO HAVE THE VEHICLE TOWED.
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESDecember 25, 2019
I TOOK IT TUESDAY 12/17/19 IN FOR AN OIL CHANGE AT 4K MILES TO GET UNDER 7K SERVICE. FOR MY 2019 HIGH COUNTRY. AS I WAS NOTIFIED I WAS DUE FOR AN OIL CHANGE. I LOOKED ON ONSTAR. SAW THERE WAS A RECALL AND FIGURED THEY COULD TWO THINGS AT ONCE. COME TO FIND OUT THERE WERE THREE RECALLS. WHICH I GET IT, THINGS HAPPEN. I GET IT HOME TUESDAY NIGHT NO ISSUES. THURSDAY 12/19/19 AROUND 6 PM, AS I WAS BACKING OUT OF MY DRIVEWAY AND IT WOULDN'T STOP. I HAD TO STAND ON THE BRAKES. I AM 6'2' AND 300 LBS. I WAS ABLE TO GET THE VEHICLE IN DRIVE AND AGAIN, THE VEHICLE WAS NOT EASILY STOPPING. I HAD NUMEROUS DASHBOARD DISPLAYS. I TOOK PICTURES OF THE DISPLAYED ITEMS. I CALLED RICK HENDRICK CHEVROLET AT 6:53 PM ON 12/19/19 AND SINCE I LIVE CLOSE DROPPED IT OFF AT THE DEALER, AS I WAS HEADED OUT OF TOWN SUNDAY AND WANTED THIS FIXED. SO.... HERE COMES THE ISSUE BESIDES IT NOT STOPPING THAT I AM EVEN MORE FIRED UP ABOUT! THE SERVICE GUY, CALLED ME FRIDAY MORNING TO SAY THEY CAN'T FIND ANYTHING WRONG. NOW, WITH THE DISPLAY SAYING SERVICE ESC, TRAILER BRAKE SYSTEM, AND BRAKE SYSTEM FAILURE NOT TO GO ABOVE 62 MPH, I AM PRETTY SURE IT TRIGGERED AN CODE AND WOULD BE IN CODE HISTORY. I TOLD HIM I HAD PICTURES OF THE DASH DISPLAY AND THAT THEY NEEDED TO CHECK THE CODE HISTORY. HE TOLD ME AT ONE POINT IT WAS THE VACUUM, BUT THEN TOLD ME THAT THE VACUUM WAS AN ISSUE WITH LAST YEARS MODEL. AND THAT HE WAS HAVING HIS MASTER TECHNICIAN LOOK AT IT. AROUND 4 PM ON FRIDAY, WITH A FAMILY TRIP COMING UP SUNDAY 12/22/19 AND NOT HEARING ANYTHING I CALLED A FEW TIMES TO FIND OUT IF I NEEDED TO RENT A CAR OR THEY COULD GET ME A LOANER. I GOT A CALL AROUND 5:13 PM ON 12/19/19 TELLING ME IT'S READY AND THEY REINSTALLED THE SOFTWARE AND THE MASTER TECHNICIAN DROVE IT. SAID HE IS COMFORTABLE. I WAS SCARED THEN AND SCARED NOW TO PUT THEM BACK IN THAT VEHICLE.
POWER TRAIN,ENGINEDecember 25, 2019
2019 SILVERADO HIGH COUNTRY.124 MILES THE ENGINE LIGHT CAME ON. TRANSMISSION WOULD NOT SHIFT OUT OF A LOWER GEAR. I WAS DRIVING 45 MPH AND HAD TO PULL OVER AND HAVE THE VEHICLE TOWED. THE VEHICLE IS CURRENTLY SITTING AT DAN VADEN POOLER GEORGIA.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKESDecember 24, 2019
STARTED VEHICLE UP FROM A PARKING LOT, PROCEEDED TO INTERSECTION. WENT TO HIT MY BRAKES FOR THE RED LIGHT. AND WARNING LIGHTS STARTED FLASHING. I HAD ABOUT 10% OF BRAKES AT THIS POINT. COULD NOT STOP FOR RED LIGHT, BUT WAS ABLE TO STEER TO THE RIGHT, PARALLEL WITH THE ONCOMING TRAFFIC TO AVOID A SERIOUS COLLISION. THE TRUCK IS SETTING AT THE DEALERSHIP NOW. AND I'M BEING TOLD THAT PARTS ARE BACK ORDERED.
SERVICE BRAKESDecember 24, 2019
WHILE BACKING OUT OF A PARKING SPACE MY BRAKES FELT SOFT AND SEEMED UNRESPONSIVE. PUT TRUCK IN DRIVE AND STARTED MOVING FORWARD AND WHEN I TRIED TO STOP THE BRAKE PEDAL WENT TO THE FLOOR WITH ABOUT 5-10% BRAKING POWER. TRUCK BARELY STOPPED BEFORE ENTERING MOVING CROSS TRAFFIC. TRUCK WENT INTO LIMP MODE DISPLAYING BRAKE SYSTEM FAILURE SPEED LIMITED TO 62 MPH. LIMPED TRUCK TO DEALERSHIP APPROXIMATELY 2 MILES. EVERY TIME I HAD TO STOP I HAD TO PUMP THE BRAKES TWICE AND ON THE SECOND TIME THE BRAKE PEDAL WAS DEPRESSED I WOULD GAIN APPROXIMATELY 50% BRAKING POWER. TRUCK HAS ALREADY HAD ALL RECALLS PERFORMED AND SPECIFICALLY, THE RECALLS RELATED TO "FIXING" THIS EXACT ISSUE. DEALER PUT THE TRUCK ON THE COMPUTER AND EXPLAINED ONLY A CHECK ENGINE LIGHT HAD BEEN ACTIVATED DUE TO THE BRAKE SYSTEM BUT COULDN'T SAY WHAT HAPPENED. DEALER ATTEMPTED TO HAVE ME DRIVE THE TRUCK HOME, 40 MILES ON THE FREEWAY, AND BRING BACK IN 3 DAYS FOR AN APPOINTMENT. FEELING THIS WAS AN UNSAFE OPTION I REQUESTED THEY KEEP THE TRUCK UNTIL IT COULD BE THOROUGHLY INVESTIGATED AND TO PUT ME IN A LOANER OR PROVIDE TRANSPORTATION WHICH THEY DID.
WHEELSDecember 24, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING ON THE HIGHWAY, THE REAR OF THE VEHICLE FISHTAILED AND SWUNG BACK AND FORTH. AL SERRA CHEVROLET (6167 S SAGINAW ST, GRAND BLANC, MI 48439, (810) 202-001) STATED THAT THE TIRES CAUSED THE FAILURE. THE DEALER REFUSED TO REPLACE THE TIRES, BUT ADMITTED THAT THE FAILURE ALSO OCCURRED TO OTHER VEHICLES. THE MANUFACTURER STATED THAT THERE WERE NO DEFECTS IN THE TIRES AND WOULD NOT REPLACE THE TIRES. THE FAILURE MILEAGE WAS 20.
POWER TRAIN,UNKNOWN OR OTHERDecember 23, 2019
REPEATED ATTEMPTS BY JONES CHEVY, SUMTER SC, THEY HAVE NOT IDENTIFIED THE VIBRATION PROBLEMS WITH MY NEW VEHICLE. 22+ DAYS IN REPAIR, MULTIPLE VISITS, AND GM CLASSIFIES HARSH VIBRATION AS "NORMAL CHARACTERISTIC" AND CLOSED THE CASE, SAYING ITS FINAL. I HAVE CONTACTED GM CEO WITH CERTIFIED LETTER, DISCUSSED WITH EXEC. CUSTOMER SUPPORT TEAM, AND POSTED ON SOCIAL MEDIA TO FIND ANY SOLUTION. GM CUSTOMER SERVICE IS THE WORSE I HAVE EVER EXPERIENCED. SO FAR DEALER HAS CONDUCTED TRANSMISSION DRAIN AND FLUSH PER A TSB, CHANGED TORQUE CONVERTER, EVALUATED VIBRATION WITH PICO SCOPE, AND PROBLEM STILL EXISTS AND PERSIST. NOW TODAY IT'S BACK AT DEALER FOR A PROP SHAFT SWAP, FROM A NEW TRUCK. MY VEHICLE NOW HAS 6K MILES, AND PROBLEM STARTED AT 5K AFTER THE DRAIN AND FLUSH. GM SAYS THE VIBRATION IS NORMAL BECAUSE OF THE DFM, DYNAMIC FUEL MGMT. SYSTEM. I SAY BS. THEY ARE WRONG, AND NO VEHICLE SHOULD VIBRATE AT LOW OR HIGH SPEED TO THE POINT YOU FEEL IT THROUGH THE SEAT, STEERING COLUMN, STEERING WHEEL AND HARMONIC DISTORTION IN THE CAB. GM KNOWS WHAT THE PROBLEM IS, THEY JUST DON'T WANT TO ADMIT. NEXT STEP, ARBRITRATION? ANY FEEDBACK IS MUCH APPRECIATED TO SOLVE THIS VIBRATION ISSUE. GM - DO THE RIGHT THING AND ISSUE A RECALL BEFORE SOMEONE GETS HURT. REMEMBER THE IGNITION PROBLEM? THIS PROBLEM ISN'T GOING AWAY.
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESDecember 23, 2019
WEIRD BRAKE AND STEERING FEEL WHILE DRIVING. SPEED DID NOT EXCEED 35 MPH IN NEIGHBORHOOD DRIVING. DIC READ: BRAKE SYSTEM FAILURE MAX SPEED 62 MPH SERVICE ESC TRAILER BRAKE SYSTEM FAILURE. BRAKE PEDAL WAS HARD TO PUSH AND UNRESPONSIVE AT TIMES. FELT LIKE WE WERE DRAGGING THE BACK END AT TIMES. STEERING WAS INCONSISTENT. PARKING BRAKE WAS OFF. STOPPED AND STARTED 3 TIMES, RESET THE VEHICLE A FEW TIMES. PRIOR TO A BIG DOWNHILL, THE LAST RESTART CLEARED THE ISSUE AND THE BRAKE PEDAL WENT TO THE FLOOR. DROVE HOME AND PARKED. TO BE HONEST, FELT UNSAFE TO DRIVE ESPECIALLY WITH MY SON AND WIFE IN THE CAR. LUCKILY WE ONLY HAD A SHORT 3 MILES HOME. CHECK ENGINE LIGHT ON ONSTAR REPORT RECEIVED IN EMAIL
SERVICE BRAKESDecember 22, 2019
WHILE REVERSING ON OUR DRIVEWAY THE TRUCK LOST ABOUT 90% OF ITS ABILITY TO BRAKE. THE PEDALS WERE PRESSED HARD AND ALL THE WAY DOWN UNTIL IT SLOWLY CAME TO A STOP. WE TURNED OFF THE TRUCK AND STARTED IT AGAIN AND THE PROBLEM CONTINUED. TOOK IT IMMEDIATELY TO THE DEALERSHIP, THEY WERE VERY DISMISSIVE SAYING NOTHING WAS WRONG WITH THE TRUCK. AT THE DEALERSHIP WE DROVE IT AGAIN AND THE BRAKES WERE WORKING NORMALLY. LEFT THE TRUCK AT THE DEALERSHIP EVEN THOUGH THEY DIDN'T WANT TO CHECK IT. THE TRUCK ALSO HAD TWO RECALLS THAT NEEDED TO BE ADDRESSED. ACCORDING TO THE DOCUMENTATION THEY CHECKED THE BRAKES AND FOUND NOTHING WRONG. MY MAJOR CONCERN IS WHAT IF THIS HAPPENS AGAIN ON A BUSY HIGHWAY OR STREET? MY FAMILIES SAFETY IS NOTHING TO BE DISMISSIVE ABOUT.
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESDecember 22, 2019
HAD A SHORT 5 MILE DRIVE TO A RESTAURANT. THE TRUCK SAT FOR A FEW HOURS. AUTO STARTED THE TRUCK TO WARM. AFTER 5-7 MINUTES I PRESSED THE BRAKE AND TURNED ON THE TRUCK. IT INSTANTLY THREW 3 CODES. BRAKE SYSTEM FAILURE. SERVICE TRAILER BRAKE SYSTEM. SERVICE ESC. TURNED THE TRUCK OFF THEN BACK ON. NO CHANGE SAME CODES. PROCEEDED TO GET THE TRUCK BACK HOME WHEN I NOTICED I HAD ALMOST NO BRAKES. NEXT MORNING AFTER STARTING THE TRUCK I DIDN'T HAVE ANY CODE MESSAGES BUT DID HAVE SERVICE ENGINE LIGHT. TRUCK DROVE AND STOPPED AS IT NORMALLY DID.
SERVICE BRAKESDecember 22, 2019
LOST ALL BRAKES, BRAKE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR TO STOP THE VEHICLE AT 5MPH
EXTERIOR LIGHTINGDecember 20, 2019
INFOTAINMENT SCREEN AT NIGHT WHEN IN REVERSE BACKING UP THE REAR CAMERA DISPLAY IS SO BRIGHT IT BLINDS VISIBILITY OF THE SURROUNDING AREA. IVE PULLED IN FRONT OF CARS TWICE CAUSE I CANT SEE LIGHTS COMING DOWN THE ROAD, ALL I CAN SEE IS A REFLECTION OF LIGHT INSIDE MY TRUCKS WINDOWS FROM THE BRIGHTNESS OF THE REAR CAM. ITS ALMOST TO WEAR IM ABOUT TO MAKE A CARDBOARD COVER TO COVER IT SO I CAN SEE. LOVE THE TRUCK BUT THIS MAKES ME WANT TO GET RID OF THE NEW 50,000$ DOLLAR TRUCK I JUST BOUGHT.
SERVICE BRAKESDecember 20, 2019
ALL FOUR WHEELS LOCK UP, SEEMS TO HAPPEN AFTER IDLING FOR A FEW MINUTES, HAD TOWED TO DEALER SHIP ON 12/18/19, PICKED UP ON 12/19/20 ADVISED BREAKING SYSTEM ONLY NEEDED REPROGRAMMED. DROVE FOR ABOUT 40 MILES IT WAS FINE, STOP FOR A FEW MINUTES TRUCK RUNNING IN PARK, THEN DROVE ABOUT 1-1/2 MILE, AS I ENTERED A MAJOR INTERSECTION ALL FOUR WHEELS LOCKED UP, NEARLY CAUSE A MAJOR ACCIDENT , THE TRUCK WHEELS LOCKED UP 3 ADDITIONAL TIMES WHILE TRY TO OFF THE MAIN ROAD.....AGAIN HAD TOWED TO DEALERSHIP, WAITING FOR UPDATE. THIS IS AN EXTREMELY DANGEROUS LIFE THREATENING PROBLEM
UNKNOWN OR OTHERDecember 19, 2019
HAVE TAKEN VEH,IN TWICE FOR RECALL FIXES,GETTING NOTICES ON PH ,SAYING VEH HAS NOT BEEN FIXED
POWER TRAINDecember 19, 2019
THE 8 SPEED TRANSMISSION SOMETIMES GETS HUNG IN BETWEEN GEARS OR SHIFTS VERY HARD AFTER IT INTERMITTENTLY COMES OUT OF GEAR. THIS WEEK, I WENT TO CROSS A ROAD ON DRY ROAD CONDITIONS AND THE VEHICLE CAME OUT OF GEAR, THE ENGINE REVVED AND I WAS WITHOUT A GEAR FOR 2-3 SECONDS, CAUSING THE ONCOMING TRAFFIC TO BE UNCOMFORTABLY CLOSE BY THE TIME I REGAINED POWER AND WAS ABLE TO CROSS THE ROAD. THERE HAVE BEEN OTHER TIMES THAT I HAVE BEEN AT A STOP SIGN AND I GO TO TAKE OFF AND THE ENGINE REVS UP AS I HIT THE GAS BUT IT IS NOT IN GEAR AND THEN ABRUPTLY SNAPS INTO GEAR, CAUSING THE TIRES TO ACTUALLY SQUEAL. SO THIS ISSUE HAS HAPPENED WHEN THE TRUCK IS STILL MOVING AND ALSO WHEN IT WAS AT A STOP SIGN AND NOT IN MOTION,
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)December 17, 2019
TRUCK IS 8 MONTHS OLD, LESS THAN 10K MILES ON IT. STEERING LOCKED UP BACKING OUT OF MY DRIVEWAY. ESC WARNINGS, AND VARIOUS OTHER ELECTRICAL WARNINGS. DEALER STATED IT NEEDS STEERING COLUMN OR GEAR AS THEY SAW THE CODES AND DO NOT WANT ME TO DRIVE THE VEHICLE. VEHICLE HAS BEEN AT DEALER SINCE NOVEMBER 1ST (45 DAYS AND COUNTING) GM HAS STATED PART SHOULD SHIP THE WEEK OF DECEMBER 30TH... EVEN IF IT GOES WELL THIS WILL BE 60 DAYS IN A ROW WITHOUT MY TRUCK! DEFINITELY SHOULD BE COMPENSATED FOR THIS. ROADSIDE ASSISTANCE WAS 2 HOURS LATE, DEALERSHIP GAVE AWAY LOANER, THEN WHEN I GOT A LOANER DEALERSHIP ASKED ME TO BRING IT BACK WITHIN A WEEK BECAUSE THEY SOLD THE LOANER... NOW DRIVING A SMALL SUV INSTEAD OF MY BIG TRUCK. HMMMM.
SERVICE BRAKES,ENGINEDecember 16, 2019
UPON STARTING THE TRUCK AND PUTTING IT IN DRIVE, THE PARKING BRAKE MAINTENANCE LIGHT, CHECK ENGINE LIGHT AND ABS LIGHT CAME ON. IT PROVIDED MULTIPLE WARNINGS THAT IT NEEDED SERVICE AND PUT THE ENGINE IN 'LOW POWER MODE'.
SERVICE BRAKES,ENGINEDecember 15, 2019
AT ABOUT 45 MPH ON A CITY STREET, I TRIED TO APPLY THE BRAKES BUT THE PEDAL FELL COMPLETELY TO THE FLOOR AND ABOUT 98% OF THE BRAKING ABILITY WAS GONE. I WAS ABLE TO RIDE THE TRUCK UP ONTO THE SHOULDER TO SLOW DOWN AND STOP. AFTER RESTARTING THE VEHICLE, IT SEEMED THAT THE BRAKES WERE WORKING AGAIN SO I TRIED TO MAKE IT TO THE DEALERSHIP (ABOUT 1.5 MILES AWAY). ACCELERATING BACK UP TO SPEED WAS VERY JUMPY - ALMOST AS IF THE ENGINE WAS BEING STARVED. AFTER GETTING UP TO ABOUT 35 MPH, THE BRAKES ENGAGED INTERMITTENTLY WITHOUT ME TOUCHING THE BRAKE PEDAL. I PULLED BACK OVER AND HAD THE VEHICLE TOWED TO THE REST OF THE WAY TO THE DEALERSHIP. WHILE STOPPED AND ENGINE IDLING, I OBSERVED A VERY NOTICEABLE KNOCK COMING FROM THE ENGINE. THE DEALERSHIP DIAGNOSED THE PROBLEM AND IS REPLACING THE MASTER BRAKE CYLINDER AND LIFTERS IN THE ENGINE. THIS FAILURE WAS EXTREMELY DANGEROUS AND I WAS LUCKY THAT IT DID NOT CAUSE AN ACCIDENT.
UNKNOWN OR OTHERDecember 13, 2019
REAR VIEW CAMERA CUTS OUT INTERMITTENTLY WHEN BRAKES ARE APPLIED WHILE BACKING UP. REAR VIEW CAMERA IS VERY FUZZY AT NIGHT AND IS DIFFICULT TO SEE. THIS IS A SAFETY CONCERN DUE TO VISIBILITY.
POWER TRAIN,UNKNOWN OR OTHERDecember 12, 2019
ONGOING COMMUNICATION BETWEEN LOCAL DEALER AND CHEVY/GM EXECUTIVE SUPPORT TEAM TO FIX SHUDDER/VIBRATION IS NOT RESOLVED. CHEVY STATES "NORMAL CHARACTERISTIC" FOR THIS MODEL VEHICLE, 2019 SILVERADO 5.3, 8 SPEED. I VEHEMENTLY DISAGREE. GM APPROVED TORQUE CONVERTS SWAP AND THEN PROBLEM GOT MUCH WORSE. THEY NOW SAY, RESOLUTION IS FINAL, THIS IN NORMAL! PLEADED WITH DEALERSHIP GENERAL MGR, TO CONTACT DISTRICT SUPERVISORS TO RE-EVALUATE. NOW THEY ARE GOING TO RUN PICO TEST AND COMPARATIVE ANALYSIS AGAINST 2 NEW TRUCK ON THEIR LOT. MY TRUCK ONLY HAS 6K MILES AND SHOULD SHAKE AND VIBRATE, BUT IT DOES AND GETTING WORSE. HARMONIC DISTORTION WITHIN CAB GETTING WORSE. SEEMS THE MORE MILES I PUT ON IT, THE WORSE IT GETS. AFTER DRAIN AND FLUSH OF TRANSMISSION, PER TSB, NOW ALSO HAD DELAYED SHIFTING, AND HAVING TO BRAKE HARD WHEN DOWNSHIFTING BECAUSE IT WANTS TO LURCH FORWARD. FRUSTRATING AT BEST, BUT SAFETY AND RISK OF INJURY ARE MY IMMEDIATE CONCERN. NEED HELP!
POWER TRAINDecember 11, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP IN TRAFFIC, THE ACCELERATOR PEDAL WAS LIGHTLY DEPRESSED; HOWEVER, THE VEHICLE HARD SHIFTED BETWEEN FIRST AND SECOND GEAR AND THE VEHICLE WENT SIDEWAYS. THE CONTACT AVOIDED A CRASH AND WAS CONCERNED ABOUT THE FAILURE. THE VEHICLE WAS TAKEN TO JIM BUTLER CHEVROLET (59 GRAVOIS BLUFFS BLVD, FENTON, MO 63026, (636) 349-3222) ON FOUR SEPARATE OCCASIONS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE TRANSMISSION WAS RE-CALIBRATED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10. THE VIN WAS NOT AVAILABLE.
ELECTRICAL SYSTEM,SERVICE BRAKESDecember 10, 2019
WHEN I BACK UP THE BACK UP CAMERA FLASHES OUT, IS BLURRY, AND IT SEEMS AS IF WHEN I TAP THE BRAKES IT MAKES THE SCREEN FLASH OUT CAUSING A SERIOUS HAZARD. I'VE CONTACTED GM THEY ARE AT THIS POINT I ASSUME IGNORING ME AND REFUSE TO HELP WITH THIS ISSUE ON MY BRAND NEW TRUCK. NOW TODAY MY BREAK MONITOR SYSTEM FLASHES UP RED SAYING SERVICE SYSTEM NOT MY BREAKS OR PADS BUT SOMETHING WITH THE BREAK SYSTEM IS APPARENTLY WRONG NOW.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)December 6, 2019
BRAND NEW TRUCK AN THE BACK UP CAMERA FLASHES FLICKERS, IS TERRIBLE TO SEE, BACKING UP.GM SAYS ITS NORMAL. NOT NORMAL ESPECIALLY WHEN THE CATALOG SAYS CAMERA IS HD 7", NEVER SEEN A BACK UP CAMERA BE ABLE TO FLASH AND FLICKER WHEN THE LIGHTS ARE ACTUATED BRAKES ARE ON. MEANS THERE IS A DRAW IN THE SYSTEM. THERE IS TINTERFERENCE WITH IT AND THE ELECTRICAL SYSTEM. I ALSO HAVE THE TRACTION CONTROL RELAY CLICKING EVERYTIME THE TRACTION CONTROL COMES ON. HAVE HAD THREE VEHICLES AND NEVER HEARD THAT TO BE NORMAL. HEAD LIGHTS ARE SO DIM THE CARS BEHIND ME BRIGHTEN THE ROAD . THESE LIGHTS DONT EVEN LIGHT THE REFELCTORS ON THE ROAD. BUT APPARENTLY NORMAL YOU CAN PUT LED IN , BUT HAVE TO PAY FOR IT. JUST KEEP DRIVING AND CANT SEE WHERE YOUR GOING UNTIL YOU GET HURT. ALSO ADD LED AND VOID YOUR WARRANTY.
POWER TRAINDecember 5, 2019
WAS DRIVING BACK HOME GOING AROUND 65MPH WHEN ALL OF THE SUDDEN IT DOWN SHIFTED AND EVENTUALLY LOSE POWER. I PULLED OVER RESTARTED TRUCK AND CHECK ENGINE LIGHT TURNED ON AND WOULD NOT SHIFT OUT OF FIRST GEAR. I COULD NOT TAKE IT TO THE DEALERSHIP THAT DAY AS IT WAS SUNDAY AND WOULD HAVE TO WAIT TILL MONDAY. MONDAY 10/14/19 CAME AND I TOOK IT TO THE DEALERSHIP. DEALERSHIP HAS STILL NOT FIXED THE PROBLEM, THEY HAVE ALREADY REPLACED THE PC MODULE, AND VALVE BODY. NOW THEY ARE THEY SAYING THEY ARE GOING TO REPLACE THE WIRING HARNESS ON IT. I DO HAVE A GM CASE #9-564919828, HOWEVER THEY ARE NO HELP AND BASICALLY TELL ME THE SAME THING AS THE DEALERSHIP DOES. TRUCK HAS BEEN AT THE DEALERSHIP SINCE 10/14/19 AND HAVE STILL NOT FIXED IT, TODAYS DAY 12/05/19.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPERDecember 3, 2019
THE REAR BACKUP CAMERA IS FAULTY. RANDOMLY WILL GET A BLUE SCREEN (BACKUP CAMERA BEING INOPERABLE) THAT SAYS TO "SERVICE REAR VISION SYSTEM". RESEARCH ONLINE, SAYS THERE IS NO CURRENT FIX FOR THIS ISSUE. I ONLY HAVE 600 MILES ON A BRAND NEW TRUCK.
STEERINGDecember 3, 2019
I LEASED THIS BRAND NEW 2019 CHEVY SILVERADO 1500 ON SEPTEMBER 16TH, 2019. ON NOVEMBER 22, 2019, I LOST POWER STEERING WHILE BACKING OUT OF MY DRIVEWAY. I WAS UNABLE TO TURN THE WHEEL, AND THE SERVICE ESC, TRAILER BRAKE STEERING ASSIST REDUCED MESSAGE APPEARED. THE STEERING DID NOT COME BACK UNTIL I SHUT THE TRUCK OFF AND RESTARTED IT. I TOOK THE TRUCK IN THE SAME DAY TO THE DEALER TO BE SERVICED AFTER THIS ALARMING EVENT. WHEN GIVEN TO THE DEALER IT ONLY HAD 1,647 MILES ON IT. IT REMAINS AT THE DEALER DO TO MY SAFETY CONCERNS. I DO NOT FEEL SAFE DRIVING IT.
EXTERIOR LIGHTING,VISIBILITY/WIPERDecember 3, 2019
WHEN THE TRUCK IS IN REVERSE AT NIGHT, THE DATA SYSTEM ON THE DASHBOARD SHINES TOO BRIGHTLY AND MAKES IT NEARLY IMPOSSIBLE TO USE. YOU CANNOT LOOK ACROSS THE TRUCK TO USE YOUR PASSENGER SIDEVIEW MIRROR, NOR USE YOUR REARVIEW MIRROR. THIS CAUSED ME TO BACK OVER A MAILBOX, AND HAD CAUSED A FEW NEAR- MISSES WHILE BACKING AT NIGHT. THE DEALERSHIP TOLD ME THAT THERE IS NOTHING THAT THEY CAN DO.
Crash reported
NHTSA #11286719SERVICE BRAKESDecember 2, 2019
WHILE BACKING UP IN A PARKING LOT, LOST ALL BRAKING ABILITY EVEN THOUGH PEDAL WAS DEPRESSED SEVERAL TIMES. VEHICLE FINALLY STOPPED ON ITS OWN AFTER MULTIPLE WARNING LIGHTS INCLUDING ENGINE ONE CAME ON AND MESSAGES REFERRING TO BREAK SYSTEM FAILURE - 62 MPH MAXIMUM SPEED AND SERVICE TRAILER BREAK SYSTEM. ONSTAR ALSO EMAILED STATING ISSUE WITH ANTI-LOCK BRAKES. VEHICLES WAS TOWED TO DEALERSHIP AND DIAGNOSIS SHOWS NOTHING! SOME UPDATES WERE MADE TO SOFTWARE THAT WAS ALL. CONTACTED GM AND THEY OPENED A CASE.
UNKNOWN OR OTHERNovember 28, 2019
BACKUP CAMERA AT NIGHT BLURRY AND SHINES EYE VERY HARD TO SEE TO BACKUP
EXTERIOR LIGHTINGNovember 27, 2019
MY BACKUP CAMERA AT NIGHT WHEN YOU GO TO REVERSE THE CAMERA IS VERY BRIGHT, MY WIFE HOLDS A BOOK OVER IT SO I CAN SEE OUT THE WINDOWS. IT IS EXTREMELY BRIGHT BUT ONLY IN REVERSE, WHEN DRIVING THE BRIGHTNESS IS FINE. THIS COULD CASE A SAFETY ISSUE IF MY SON IS DRIVING AT NIGHT, VERY DIFFICULT TO BACK UP AND SEE YOUR SURROUNDINGS.
ELECTRICAL SYSTEM,SERVICE BRAKESNovember 27, 2019
WHEN BACKING UP AND STEPPING ON THE BRAKE MY BACKUP CAMERA SHOWS LINES AND ITS BLURRY ON THE TRUCK SCREEN.
ELECTRICAL SYSTEMNovember 26, 2019
THE ISSUE I HAVE WITH MY 2019 SILVERADO IS THE REAR VISION OR BACK UP CAMERA. THE CAMERA IS BASICALLY USELESS AT NIGHT BECAUSE THE RESOLUTION BECOMES EXTREMELY DISTORTED AND BLURRY. THE CAMERA WILL ALSO GO COMPLETELY BLACK WHILE THE VEHICLE IS IN MOTION SUCH AS BACKING INTO MY DRIVEWAY OFF A BUSY PUBLIC ROAD. I BELIEVE THIS IS A EXTREMELY DANGEROUS SAFETY ISSUE CONSIDERING CHILDREN ARE OFTEN RIDING BIKES OR PLAYING ON THE SIDEWALK I'M BACKING ACROSS THE ENTER MY DRIVEWAY. I HAVE HAD THE TRUCK INTO THE DEALERSHIP FOR THE PROBLEM BUT THEY CLAIM THE CAMERA IS WORKING AS IT SHOULD MAKING THIS SITUATION EXTREMELY FRUSTRATING. I KNOW THIS IS NOT AN ISOLATED ISSUE BECAUSE MY FATHER HAS THE EXACT SAME TRUCK AND WE BOTH HAVE THE PROBLEM ALSO MANY PEOPLE ON FORUMS HAVE THE PROBLEM. I REALLY HOPE GM COMES OUT WITH A FIX FOR THIS ISSUE BEFORE SOMEONE IS KILLED OR INJURED.
VISIBILITY/WIPERNovember 25, 2019
CAMERA HAS VERY POOR NIGHT VISION. FUZZY PICTURE. THE DISPLAY AT NIGHT IS SO BRIGHT IT PREVENTS YOU FROM BEING ABLE TO USE THE MIRRORS. THE DESIGN CREATES A DANGEROUS CONDITION AT NIGHT.
VEHICLE SPEED CONTROL,SERVICE BRAKESNovember 25, 2019
THE MOST RECENT ISSUE OCCURRED ON OR ABOUT 11/15/2019 WHEN TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MILE PER HOUR, THE VEHICLE HAD AN ENGINE LOST OF POWER. POWER REDUCED IMMEDIATELY AND ALL OF A SUDDEN WHEN MOVING IN THE 2 LANE ON A HIGHWAY INCLINE. INCIDENT ALMOST CAUSED A FATAL ACCIDENT. PREVIOUS LOST OF POWER ISSUE WAS TAKEN TO THE DEALERSHIP AND I WAS ADVISED THAT IT WAS A THROTTLE BODY COMPONENT THAT WAS COVERED UNDER WARRANTY SERVICE TOO. ON OR ABOUT SEPTEMBER 14, 2019, THE VEHICLE LOST BRAKE FUNCTION WHEN EXITING OUT OF A SHOPPING CENTER ONTO A MAIN STREET. THIS TOO ALMOST CAUSED AN ACCIDENT AS THE TRUCK WOULD NOT STOP DESPITE USING THE EMERGENCY POWER BRAKE. ALL INCIDENTS HAD MY CHILDREN PRESENT.
UNKNOWN OR OTHERNovember 21, 2019
THE BACKUP CAMERA SCREEN IS AT FULL BRIGHTNESS AT NIGHT IN THE PITCH DARK MAKING FOR THIS ISSUE. IF YOU ARE LOOKING IN YOUR SIDE REAR VIEW MIRRORS TO BACKUP AND LOOK TO THE RIGHT ONE, PASSING THE SCREEN, YOU ARE BLINDED BY THE BRIGHTNESS OF THE SCREEN. THIS, IN MY OPINION, IS VERY DANGEROUS. THIS ISSUE IS ALSO PRESENT IN OTHER 2019 TRUCKS.
SERVICE BRAKESNovember 21, 2019
WARNING MESSAGE CAME ACROSS SCREEN OF "BRAKE SYSTEM FAILURE 62 MPH TOP SPEED". VEHICLE WAS DIFFICULT TO STOP AND HAD I BEEN IN HEAVY TRAFFIC WOULD HAVE CERTAINLY CAUSED AN ACCIDENT. I BELIEVE THE FAILURE IS RELATED TO THE INTEGRATED BRAKE CONTROLLER. I FEEL THAT 62 MPH IS A UNSAFE SPEED TO ALLOW THE VEHICLE TO BE OPERATED AT WITH SUCH A FAILURE. A 90TH PERCENTILE FEMALE WOULD NOT BE ABLE TO CONTROL THE VEHICLE WITH SUCH A FAILURE DUE TO THE AMOUNT OF PRESSURE REQUIRED TO BE APPLIED TO THE BRAKE PEDAL IN MANUAL MODE.
POWER TRAINNovember 21, 2019
2019 CHEVY SILVERADO, 5.3L WITH 8-SPEED TRANSMISSION. EXPERIENCED INTERMITTENT TRANSMISSION SHUDDER AT 32 - 44 MPH. VEHICLE SERVICED PER GM TS BULLETIN TO DRAIN AND FLUSH TRANSMISSION, REPLACE DEFECTIVE FLUID WITH ATF MOBILE 1 SYNTHETIC. THIS WAS DONE TWICE AND PROBLEM GOT WORSE. NOW SHUDDERS CONSTANTLY AT 32-44 MPH. DEALER WAS INFORMED BY GM TECH THAT THIS IS A NORMAL CHARACTERISTIC FOR THIS MODEL. I DISAGREE! MY BRAND NEW TRUCK WITH ONLY 5K MILES SHOULD NOT BE SHUDDERING AND SHAKING. WAS TOLD THAT THE ACTIVE FUEL MANAGEMENT SYSTEM, 2 TO 4 CYLINDER MODE IS SUSPECT AND AFFECTING TORQUE CONVERTER SHUDDER. BUT THIS IS NORMAL? I HAVE REQUESTED REPAIR OR REPLACE OR BUY BACK AND CONTACTED GM CORPORATE DIRECTLY. GM SENIOR ADVISOR TEAM HAS NOT YET CONTACTED ME. I HAVE REFUSED TO DRIVE IT, AND LEFT IT AT THE DEALERSHIP UNTIL RESOLVED. THEY GAVE ME A LOANER TO DRIVE IN THE MEANTIME. APPEARS LOTS OF INSTANCES ON THE INTERNET OF SIMILAR ISSUES AND OWNERS ARE NOT HAPPY. WHY HASN'T GM ENGINEERING FIXED THIS PROBLEM OR ISSUED A RECALL YET? I AM CURRENTLY AWAITING RESPONSES FROM GM / CHEVY FOR RESOLUTION. THIS IS UNACCEPTABLE.
VISIBILITY/WIPERNovember 20, 2019
REAR CAMERA WAY TOO BRIGHT. GOING INTO REVERSE GEAR, THE REAR CAMERA GOES TO FULL BRIGHTNESS AND MAKES SEEING OUTSIDE OF THE CAR NEARLY IMPOSSIBLE AND VERY DANGEROUS. THE CAMERA NEEDS TO EITHER A) HAVE THE ABILITY TO TURN DOWN BRIGHTNESS OR B) SET AT A LOWER LEVEL OF BRIGHTNESS CONSISTENT WITH SEEING OUTSIDE IN THE DARK.
UNKNOWN OR OTHERNovember 20, 2019
THE BACKUP CAMERA SYSTEM IS ESSENTIALLY UNUSABLE AT NIGHT WHEN REVERSING. THE IMAGE QUALITY IS FUZZY AT BEST AND CUTS IN AND OUT WITH HORIZONTAL LINES FLASHING THROUGH IT. ON TOP OF THE FACT THAT IT IS A FUZZY IMAGE, IT IS SO BRIGHT, IT IS UNBEARABLE TO LOOK AT, IT'S BASICALLY WHITE-WASHED.
EXTERIOR LIGHTINGNovember 20, 2019
DURING DARKNESS, I HAVE MY INTERIOR LIGHTS DIM FOR IT OFFERS ME BETTER VISIBILITY AT NIGHT, WHEN I PUT THE VEHICLE INTO REVERSE, THE SCREEN GO FULL BRIGHT, IT GOES SO BRIGHT THAT I HAVE TO STOP WHAT I'M DOING (REVERSING) WAIT FOR EYES TO ADJUST SO I CAN THEN SEE THE MIRRORS AGAIN. IT IS LIKE HAVING A FLASHLIGHT SHINED INTO YOUR EYES WHILE LOOKING IN MIRRORS.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERNovember 20, 2019
THE REAR VIEW CAMERA IS ABSOLUTELY BLINDING IN LOW LIGHT CONDITIONS /AT NIGHT. ALSO THE SCREEN IS GLITCHY AT BEST. THE SCREEN CONSTANTLY CUTS OUT AND THE PICTURE DISTORTS WHEN APPLYING THE BRAKES. COMPARED TO CAMERAS AND SCREENS ON OTHER VEHICLE OF LESSER QUALITY AND LESS MONEY THIS CAMERA IS ABSOLUTELY UNACCEPTABLE. A $52K TRUCK SHOULD HAVE A CAMERA /INFOTAINMENT SCREEN OF BETTER QUALITY THAN THIS. THIS TECHNOLOGY HAS BEEN OUT LONG ENOUGH TO HAVE HD QUALITY AS A STANDARD FEATURE. GM SHOULD MAKE THIS RIGHT OR I'M SURE THERE WILL BE A LOT OF NEW FORD CUSTOMERS IN THE COMING YEARS.
ELECTRICAL SYSTEMNovember 19, 2019
THE BACK UP CAMERA SCREEN IS WAY TOO BRIGHT AT NIGHT? SO BRIGHT YOU CAN'T SEE OUT BACK WINDOW AND THE PASSENGERS SIDE MIRROR IT'S LIKE THE INTERIOR LIGHTS ARE ON, THERE IS NO BRIGHTNESS ADJUSTMENT FOR CAMERA DEFAULTS TO FULL BRIGHT, YOU CAN'T EVEN TURN IT OFF (PROBABLY A STUPID RULE SOMEONE MADE THINKING ABOUT SAFETY BUT IT'S ACTUALLY UNSAFE IF YOU CAN'T SEE, IT'S VERY ANNOYING BUT MOST OF ALL UNSAFE BECAUSE YOU CAN'T SEE, I'VE BEEN DIVING FOR 35 YEARS AND THIS IS REDICULOUS MY OTHER VEHICLE 2016 HAS COMPLETE CONTROL OVER THE CAMERA AND BRIGHTNESS IT'S NOT A GM PRODUCT. GM SAYS THIS IS HOW IT IS, I AND MANY OTHER OWNERS AGREE THAT THIS IS A MAJOR SAFETY ISSUE IF YOU CAN'T SEE THE SIDES OF THE VEHICLE GM REALLY NEEDS TO ADD A BRIGHTNESS CONTROL FOR THE CAMERA THEY USED TO HAVE IT BUT IT'S BEEN REMOVED THIS LEADS ME TO BELIEVE THAT SOME AGENCY HAS DETERMINED OR CAME UP WITH RULES THAT DOESN'T ALLOW YOU TO TURN OFF BACKUP CAMERA OR CHANGE BRIGHTNESS IF THIS IS THE CASE THEY HAVE CREATED A SAFETY HAZARD IT'S UNREASONABLE TO NOT HAVE A CHOICE.
UNKNOWN OR OTHERNovember 19, 2019
THE BACKUP CAMERA IS USELESS AT NIGHT, I ALREADY TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT WAS NORMAL FOR THE TRIM OF THE TRUCK
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESNovember 18, 2019
WAS MAKING A LEFT-HAND TURN AT AN INTERSECTION I HIT A ROUGH PATCH AND TRUCK BOUNCED AND PULLED A LITTLE. WHEN I CAME TO A STOP THE FOLLOWING LIGHTS CAME ON ESC LIGHT TRACTION CONTROL LIGHT AS WELL AS A STEERING ONE.
POWER TRAINNovember 18, 2019
WHEN SLOWING DOWN, THE VEHICLE HAS A HARD DOWNSHIFT. USUALLY IT WOULD BE DESCRIBED AS NOT BEING SMOOTH. TODAY, WHILE TRAVELING ABOUT 40 MPH WITH THE FOOT OFF THE ACCELERATOR, IT DOWNSHIFTED SO HARD IT FELT LIKE I WAS REAR ENDED BY ANOTHER VEHICLE.
SERVICE BRAKESNovember 18, 2019
I ENDED UP COASTING THROUGH AN INTERSECTION BECAUSE MY BRAKES WENT FROM 100% TO MAYBE 5% CAPACITY. I WAS ONLY GOING MAYBE 25MPH WHEN THIS OCCURRED AND THANK GOD THAT NO ONE WAS COMING THROUGH THE INTERSECTION WHEN I COULDN'T STOP.
STEERINGNovember 17, 2019
STARTED TRUCK AND POWER STEERING WAS NOT WORKING RESTARTED TRUCK SEVERAL TIMES NO CHANGE. DROVE TRUCK ABOUT TEN MILES TO HOME. TEXTED DEALER TO SAY THAT I WOULD BE DROPPING THE TRUCK FOR SERVICE. STARTED THE TRUCK AND EVERYTHING WAS BACK TO NORMAL. TOOK THE TRUCK TO DEALER AND LEFT IT. ONLY HAD THE TRUCK TWO WEEKS AROUND 400 MILES. REALLY CONCERNED WHAT WOULD HAVE HAPPENED IF THIS OCCURS WHILE DRIVING DOWN THE ROAD. THIS IS A NEW VEHICLE. THIS NEEDS TO BE RECALLED AND FIXED!!
SERVICE BRAKESNovember 14, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924) WHERE THE BRAKE MODULE WAS REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 3,360.
SERVICE BRAKESNovember 14, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHEN THE VEHICLE WAS STARTED, THE SERVICE BRAKE, BRAKE ASSIST, CHECK ENGINE, AND TRACTION CONTROL INDICATORS ILLUMINATED. ALSO, THE EMERGENCY BRAKE SEIZED. THE VEHICLE WAS TOWED TO PINE BELT CHEVROLET (732-523-0826, LOCATED AT 1088 NEW JERSEY 88, LAKEWOOD TOWNSHIP, NJ 08701) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE CONTROLLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE IN WRITING. THE CONTACT DID NOT RECEIVE A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 270.
POWER TRAIN,ENGINENovember 13, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 70 MPH, THE VEHICLE DOWNSHIFTED TO 20 MPH. OCCASIONALLY, THE VEHICLE WOULD STOP MOVING AND SHUT OFF. ADDITIONALLY, THE VEHICLE FAILED TO SHUT OFF AT TIMES. FURTHERMORE, THE CHECK ENGINE, ENGINE REDUCED POWER, LOW FUEL, SERVICE TRAILER BRAKE SYSTEM, SERVICE 4WD, SHIFT TO PARK, SERVICE ABS, REDUCED STEERING ASSIST, BACK UP CAMERA, SERVICE ESC, AND REDUCE TRANSMISSION FUNCTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DELLENBACH MOTORS (3111 S COLLEGE AVE, FORT COLLINS, CO 80525, (970) 226-2438) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONNECTION FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5621232945, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 1,800. THE VIN WAS INVALID.
BACK OVER PREVENTIONNovember 5, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS IN REVERSE, THE BACK UP CAMERA IMAGE DISPLAY WOULD GO IN AND OUT AND WAS EXTREMELY FUZZY, DISTORTED, AND PIXELATED. OCCASIONALLY, THE CAMERA WENT COMPLETELY OUT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOM LIGHT CHEVROLET (738 N. EARL RUDDER FWY, BRYAN, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 300.
POWER TRAINOctober 31, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING, THE VEHICLE WOULD SHIFT EXTREMELY HARD FROM FIRST INTO SECOND GEAR AND LUNGED FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED UFTRING CHEVROLET (1860 WASHINGTON RD, WASHINGTON, IL 61571, (309) 444-3151) AND WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE BY THE MANUFACTURER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
SERVICE BRAKESOctober 24, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 15 MPH, THE CONTACT ATTEMPTED TO MAKE A RIGHT TURN AND THE BRAKES FAILED TO ENGAGE. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT ALLOWED THE VEHICLE TO IDLE, PULLED INTO A PARKING LOT, AND CAME TO A STOP. ROADSIDE ASSISTANCE WAS CONTACTED AND THE VEHICLE WAS TOWED TO JIM BUTLER CHEVROLET (759 GRAVOIS BLUFFS BLVD, FENTON, MO 63026, (636) 349-3222) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE SYSTEM NEEDED TO BE REPLACED; HOWEVER, THE PART TO DO THE REPAIRS WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,588.
ELECTRICAL SYSTEMOctober 24, 2019
360 CAMERA SYSTEM WORKS, THEN SCREEN GOES BLUE WITH "SERVICE REAR VISION SYSTEM" (XXXX) I HAVE SEVERAL CHILDREN ON MY BLOCK AND THIS COULD CAUSE SERIOUS INJURY THIS WAS FROM THE DAY I BOUGHT IT REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINEOctober 21, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 60 MPH, THE CHECK ENGINE, STABILITY CONTROL, TRACTION CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. ALSO, THE "LIMITED TO 62 MPH" MESSAGE WAS DISPLAYED AND THE VEHICLE DID NOT RESPOND WHEN THE BRAKES WERE APPLIED. THE CONTACT HAD TO DOWNSHIFT FOR THE VEHICLE TO STOP. THE CONTACT CALLED ONSTAR AND WAS INFORMED THAT CODES: 925A2, P0606, AND C0021 REGARDING THE ECM, CHARGING SYSTEM, AIR BAGS, AND TRANSMISSION WERE DETECTED. THE VEHICLE WAS TAKEN TO GILBERT CHEVROLET (3550 US-441, OKEECHOBEE, FL 34974, (863) 261-8947), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 423.
POWER TRAINOctober 11, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT NOTICED THE TRANSMISSION HAD A DELAY WHEN CHANGING GEARS FROM REVERSE INTO DRIVE. IN ADDITION, WHEN THE VEHICLE WAS PLACED IN REVERSED, IT LURCHED FORWARD ROUGHLY AND FELT AS IF IT WOULD STALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT EMAILED RELIANCE CHEVROLET BUICK GMC (5020 7TH ST, BAY CITY, TX 77414, (904) 701-0493), INFORMING THEM THAT THE VEHICLE STARTED WITH A DELAY FROM FIRST TO SECOND GEAR, DIFFICULTY SHIFTING FROM FIRST TO SECOND GEAR, AND A DELAY IN MOVING FORWARD WHEN SHIFTING GEARS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 6,000.*PM*JB
ELECTRICAL SYSTEMOctober 7, 2019
THE BACKUP CAMERA BLINKS AND FADES OUT. MUCH OF THE TIME THE SCREEN IS FUZZY. THIS OCCURS WHILE STATIONARY OR IN MOTION. DURING NIGHT TIME I CAN BARELY SEE WHAT'S BEHIND ME FOR THE SCREEN IS DARK AND BLURRY.
ELECTRICAL SYSTEM,BACK OVER PREVENTIONOctober 7, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS IN REVERSE, THE BACK UP CAMERA IMAGE WOULD GLITCH AND FLICKER. THE IMAGE WAS DISTORTED AND DIFFICULT TO VIEW. THE VEHICLE WAS TAKEN TO TIPOTEX CHEVROLET (1600 NORTH EXPRESS WAY, HGWY 77, BROWNSVILLE, TX) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY COMPUTER; HOWEVER, A REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5563675162. THE FAILURE MILEAGE WAS 100.
POWER TRAINSeptember 30, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHEN THE GEAR WAS SHIFTED INTO REVERSE AND THEN SHIFTED BACK INTO DRIVE, THE VEHICLE JERKED AND LUNGED FORWARD. ON ONE OCCASION, THE CONTACT NEARLY STRUCK A PEDESTRIAN. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR DIAGNOSTIC TESTING. THE DEALER TEST DROVE THE VEHICLE AND WAS ABLE TO RECREATE THE FAILURE; HOWEVER, THE DEALER WAS UNABLE TO RECEIVE A FAILURE CODE. THE CONTACT ALSO STATED THAT THE DEALER TEST DROVE ANOTHER 2019 CHEVROLET SILVERADO 1500 AND WAS ABLE TO RECREATE THE SHIFT FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-548-7097056. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,200.
ELECTRICAL SYSTEM,BACK OVER PREVENTIONSeptember 30, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BACK UP CAMERA IMAGE WAS EXTREMELY FUZZY AND THE DRIVER WAS UNABLE TO VIEW IMAGES OF OBJECTS POSITIONED BEHIND THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND WIND GAP CHEVROLET (1013 S. BROADWAY, WIND GAP, PA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700. THE VIN WAS UNKNOWN.
POWER TRAIN,ENGINESeptember 27, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, THE VEHICLE VIBRATED AND WAS DIFFICULT TO SHIFT WHEN ACCELERATING TO 60 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO KUNI CHEVROLET (2449 FULTON AVE, SACRAMENTO, CA 95825, (916) 426-4089) FOUR TIMES WHERE IT WAS DIAGNOSED THAT THE EXHAUST WAS LOOSE, THE ENGINE NEEDED TO BE UPDATED, THE FLUID NEEDED TO BE CHANGED, AND THE VEHICLE NEEDED TO BE DRIVEN FOR 1,000 MILES. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5548811966. THE FAILURE MILEAGE WAS 1,300. THE VIN WAS UNKNOWN.
UNKNOWN OR OTHER,SERVICE BRAKESSeptember 25, 2019
2019 CHEVY 1500 TRAIL BOSS DOUBLE CAB: THE BACKUP CAMERA CUTS IN AND OUT WHEN YOU APPLY PRESSURE TO THE BRAKES. THIS COULD CAUSE ISSUES WHEN YOU RELY ON THIS AND THEN THE CAMERA CUTS OFF AND BOOM... YOU HIT SOMETHING/SOMEONE BECAUSE THE BACKUP CAMERA CUTS OFF.
POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKESSeptember 19, 2019
AUTOMATIC TRANSMISSION AND BRAKE PRESSURE PROBLEMS. THE AUTOMATION TRANSMISSION JERKS WHEN ACCELERATING FROM ZERO MILES PER HOUR OR AT LOW SPEEDS. IT CAN DRAMATICALLY INCREASE THE RATE OF AN INCIDENT DUE TO THE POWERFUL MOVEMENT THAT THE MOVEMENT DOES TO THE WHOLE TRUCK. YOU CAN THEN FEEL THE WHOLE TRUCK SWAY BACK AND FOURTH DUE TO THE IMPACT. THIS "JERKING" FROM THE START CAN INCREASE THE RISK OF HITTING ANYTHING IN FRONT OF YOU BECAUSE OF IT NOT BEING CONTROLLED PROPERLY WHEN MOVING IN CLOSE PROXIMITY AREAS SUCH AS HIGH VOLUME TRAFFIC AREAS, HIGH COUNTS OF PEDESTRIANS WALKING ACROSS THE STREET, PARALLEL PARKING, AND PARKING CLOSE TO ANOTHER CAR IN FRONT OF YOU OR ANY OTHER TYPE OF OBJECT IN FRONT OF YOU. THE BRAKE APPLICATIONS TAKE AN EXTREME AMOUNT OF PRESSURE TO STOP THE VEHICLE AT ALL GIVEN TIMES. MY TRUCK IS BRAND NEW AND PURCHASED ON 9/18/2019.
SERVICE BRAKESSeptember 17, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND AND ROLLED TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LAFONTAINE CHEVROLET (7120 DEXTER ANN ARBOR RD, DEXTER, MI 48130, (734) 408-4075) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE ON BACKORDER. IN ADDITION, SERVICE CODE: P25A2 (TRANSMISSION AND BRAKE CONTROL) WAS DISPLAYED AND THE ONSTAR FEATURE DISPLAYED FAILURES WITH THE ENGINE, TRANSMISSION, VACUUM PUMP, AND MASTER CYLINDER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 13,000.
AIR BAGSSeptember 13, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE CONTACT WAS DRIVING 45 MPH, ANOTHER VEHICLE DROVE THROUGH A RED TRAFFIC LIGHT. AS A RESULT, THE CONTACT T-BONED THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE, BACK, AND KNEES, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE OF ANY INJURIES REGARDING THE OTHER VEHICLE. THE VEHICLE WAS TOWED TO RICK HENDRICK CHEVROLET OF BUFORD (LOCATED AT 4490 S LEE ST, BUFORD, GA 30518, (678) 394-3117), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,900.
Crash reported1 injury(ies)
NHTSA #11255293ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINESeptember 11, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF THE DRIVEWAY, THE ABS, ESC, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE LOST BRAKING ABILITY. THE CONTACT CALLED ROADSIDE ASSISTANCE AND HAD THE VEHICLE TOWED TO MID STATE CHEVROLET BUICK (179 EXIT 67, SUTTON, WV 26001) ON SEPTEMBER 4, 2019. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. REPAIR THE VEHICLE. PREVIOUSLY, ON AUGUST 22, 2019, THE VEHICLE WAS TAKEN TO RAMEY AUTOMOTIVE RICHLANDS (2750 CLINCH ST, RICHLANDS, VA) WHERE IT WAS KEPT FOR SIXTEEN DAYS. THE SECOND DEALER ALSO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 273.
ELECTRICAL SYSTEM,SERVICE BRAKESSeptember 9, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, MULTIPLE WARNING INDICATORS ILLUMINATED, INCLUDING THE SERVICE ESC, SERVICE PARKING, SPEED LIMIT 60 MPH, TRACTION CONTROL, AND VEHICLE NOT IN PARK. ALSO, WHILE APPROACHING A STOP SIGN AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE VEHICLE SLOWED DOWN UNTIL IT STOPPED IN THE MIDDLE OF THE ROAD. THE POLICE ARRIVED, BUT A REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE TURNED OFF WHEN IT MADE A COMPLETE STOP AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO LBJ CHEVROLET INC. (LOCATED AT 815 E WASHINGTON ST, NASHVILLE, NC 27856, (252) 677-9027). THE VEHICLE WAS THEN TOWED TO SIR WALTER CHEVROLET (LOCATED AT 8501 GLENWOOD AVE, RALEIGH, NC 27612, (919) 787-3700) WHERE IT WAS WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 199.
SERVICE BRAKESSeptember 5, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE VEHICLE FAILED TO STOP AND THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL. THE VEHICLE WENT THROUGH AN INTERSECTION WHERE IT CAME TO A ROLLING STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LOU FUSZ CHEVROLET (5120 N SERVICE RD, ST PETERS, MO 63376, (636) 875-5400) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. A DRIVING TEST WAS ALSO COMPLETED, BUT THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5453112774. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.
SERVICE BRAKES, HYDRAULICSeptember 3, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT RESPOND. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT RELEASED THE BRAKE PEDAL AND ALLOWED THE VEHICLE TO VEER TO THE SHOULDER OF THE ROAD AND COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED BY ROADSIDE ASSISTANCE TO LARRY GREEN AUTO GROUP (350 S BROADWAY, BLYTHE, CA 92225, (760) 922-7121) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5448388090. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE VIN WAS UNKNOWN.
SERVICE BRAKESJuly 30, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 30 MPH, THE BRAKE PEDAL FELT LOOSE AND REQUIRED EXCESSIVE PRESSURE TO DEPRESS AND STOP THE VEHICLE. IN ADDITION, THE SERVICE POWER BRAKE ASSIST AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED THE VEHICLE. UPON RESTARTING THE VEHICLE, THE WARNING INDICATORS CONTINUED TO ILLUMINATE; HOWEVER, THE BRAKES APPEARED TO FUNCTION NORMALLY. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH FOLSOM CHEVROLET (12655 AUTO MALL CIR, FOLSOM, CA 95630, (916) 985-5600). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,570.
SUSPENSION,POWER TRAIN,STRUCTUREJuly 25, 2019
I ORIGINALLY BOUGHT A NEW 2019 CHEVROLET SILVERADO 1500 LD ON 06/08/2019, I REALLY LIKED THE TRUCK AND ITS MANY FEATURES. AFTER SEVERAL WEEKS I NOTICED THE WHOLE UNDERSIDE FRAME AND DRIVELINE COMPONENTS WERE RUSTED AND CORRODED. I BROUGHT IT BACK TO MY DEALER AND THEY IMMEDIATELY LOCATED A REPLACEMENT VEHICLE FOR ME. I PICKED UP THE 2ND NEW TRUCK ON 07/10/2019. THIS TRUCK HAS THE SAME DEFECTS AS THE FIRST VEHICLE. CHEVROLET HAS AN ISSUE WITH THIS MODEL TRUCK. I SPOKE TO GM AND THEY DIDN'T SEEM TO CARE BLAMING THE DEALER FOR NOT INSPECTING TRUCK PROPERLY. I AM VERY DISAPPOINTED AND UNSURE WHERE TO TURN NEXT, CAN YOU HELP ME?
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJuly 23, 2019
ON JUNE 16TH 2019 I DROVE DOWN TO ATLANTA, GA FOR A BASEBALL GAME. MIDWAY I STOPPED FOR GAS. WHEN I TURNED BACK ON THE TRUCK, I REALIZED THAT I HAD LOST A AND IF I GET AN AMOUNT OF MY BRAKING ABILITY. HOWEVER, I HAD NO LIGHTS ON MU DASH TO INDICATE A FAILURE TO THE BRAKING SYSTEM. I READ ON A GM FORUM THAT OTHER OWNERS EXPERIENCED THE PROBLEM, TURNED OFF THE VEHICLE FOR 30 MINS, TURNED BACK ON THE VEHICLE AND THE BRAKES WORKED AGAIN. THEY, HOWEVER, HAD LIGHTS INDICATING A BRAKE FAILURE. I FOLLOWED THE FORUMS SUGGESTIONS AND AFTER 30 MINS WITH MY TRUCK OFF, I DROVE THE TRUCK AGAIN AND HAD NO FURTHER ISSUES. I TOOK THE VEHICLE INTO THE SERVICE DEPARTMENT, BUT AS I EXPECTED THEY COULD NOT REPLICATE THE ISSUE. I WANTED TO START A PAPER TRAIL THOUGH INCASE THE ISSUE REOCCURRED. ON JULY 10TH THE SAME BRAKING ISSUE OCCURRED AGAIN. THIS TIME I WAS NEAR MY DEALERSHIP IN GREENVILLE, SC. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY WERE ABLE TO CONFIRM A LOSS OF OVER 50% OF BRAKING BUT NO LIGHTS OR CHECK ENGINE CODE (PAST OR PRESENT) INDICATING A BRAKE FAILURE. I AM VERY CONCERNED AND BELIEVE THIS TRUCK IS UNSAFE BECAUSE OF THE BRAKING ISSUES AND LACK OF CONFIRMATION OF SERVICE LIGHTS ON THE TRUCK DASH. IT IS A DEATH TRAP. THEY ARE NOT ABLE TO CONFIRM A FIX EITHER DUE TO NOT HAVING A SERVICE ERROR CODE TO FIX AND TURN OFF. VEHICLE WAS IN MOTION WHEN ISSUES OCCURRED BOTH TIMES. ON BOTH OCCASION AS, SERIOUS CAR ACCIDENTS ALMOST HAPPENED DUE TO LACK OF BRAKING ABILITY.
STEERINGJuly 22, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND "SERVICE POWER STEERING NO ASSIST SOON" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET AIRPORT (LOCATED AT 5600 LEE VISTA BLVD, ORLANDO, FL 32812, (407) 680-1445) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 800. *TR*JB
POWER TRAINJuly 19, 2019
8L90 AUTOMATIC TRANSMISSION WILL LURCH FORWARD ABRUPTLY WHEN SHIFTING FROM 1-2 GEAR. ALSO, HARD SHIFT FROM 1-2 WHEN COLD.
SEATSJuly 11, 2019
RECLINING MECHANISM ON PASSENGER SEAT SLIPS DESPITE THE SEAT NOT BEING ADJUSTED
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)July 6, 2019
MY TRUCK HAS AN ISSUE WHEN AT LOW SPEEDS 30MPH AND UNDER ALL CHECK WARNING LIGHTS WILL COME ON MY ESC (ELECTRIC STEERING CONTROL) WILL COME ON WHEN THIS HAPPENS I LOOSE POWER STEERING AND WHEN THAT HAPPENS THE STEERING WHEEL RETURNS TO CENTER. THIS HAS HAPPENED THREE TIMES SINCE BUYING THE VEHICLE NEW I HAD NOT HAD THE VEHICLE FOR A MONTH WHEN ALL THE ISSUE STARTED TO HAPPEN. WHEN I LOOSE THE POWER STEERING THE POWER FOR BRAKES GO OUT AS WELL I HAVE ALMOST BEEN IN AN ACCIDENT BECAUSE OF THIS IT'S A VERY SCARY SITUATION WHEN IT HAPPENS. AFTER ALL THE WARNING LIGHTS WOULD COME ON, POWER RUNNING BOARDS WOULD ALSO CYCLE UP AND DOWN ON THERE OWN, THE ONLY LIGHT THAT WOULD STAY ON WAS: SERVICE TRAILER BRAKE SYSTEM.
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)July 6, 2019
AFTER USING THE VEHICLES 4WD I GOT A ESC SERVICE LIGHT WHICH STAYED ON FOR 3 HOURS AND WOULDNT ALLOW ME TO USE THE CRUIS ED CONTROL . ALSO IVE NOTICED HARDSHIFTS AND DELAYED SHIFTS IN THE TRANSMISSION WHEN SHIFTING FROM PARK TO DRIVE AND FROM REVERSE TO DRIVE . AND WHEN REVERSING THE VEHICLE SOMETIMES THE BACKUO CAMERA DOES NOT COME ON LIKE NORMAL
ELECTRICAL SYSTEM,UNKNOWN OR OTHERJuly 3, 2019
WITH ONLY 500 MILES ON THE TRUCK/ENGINE OIL PRESSURE HAS BEEN DROPPING DRASTICALLY WHILE GOING FROM DRIVE TO IDLE. IT DROPS FRIM 60 TO UNDER 30. ALSO BATTERY POWER GAUGE DROPS WELL BELOW 14 WHEN ORIGINALLY WAS OVER 14. THIS ALSO BEGAN AT THE SAME TIME OIL PRESSURE ISSUES BEGAN.
POWER TRAIN,ENGINEJune 29, 2019
ON 6/26/2019 WHILE DRIVING TO WORK ON HWY 287 WHILE IN MOTION MY TRUCK ENGINE TURNED OFF ON MY 2019 CHEVROLET SILVERADO TEXAS EDITION 2.7 L COLOR SILVER AND I WAS ALMOST REAR ENDED AND I IMMEDIATELY CALLED SMICKLAS CHEVROLET IN OKLAHOMA CITY WHERE I PURCHASED THE TRUCK AND BROUGHT THE TRUCK TO VANDERGRIFF CHEVROLET IN ARLINGTON, TX TO BE LOOKED AT AND SERVICED. THIS IS THE SECOND TRUCK THAT I PURCHASED THAT HAS DONE THIS TO ME THE FIRST ONE WAS A WHITE TRUCK 2019 CHEVROLET SILVERADO TEXAS EDITION 2.7 L THAT I DIDN'T HAVE FOR 24 HOURS. THE DEALERSHIP DIAGNOSED IT AS A CAM SHAFT SENSOR PROBLEM THAT WAS A MANUFACTURER DEFECT AND I'M REALLY DISSATISFIED WITH CHEVROLET AS A COMPANY TO KEEP SELLING A DEFECTIVE PRODUCT. KNOWING IT CAN CAUSE DEATH OR A ACCIDENT
POWER TRAINJune 3, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE PROPELLER SHAFT THAT HELD THE TIRES IN THE REAR OF THE VEHICLE FRACTURED. THE FAILURE CAUSED THE VEHICLE TO SHAKE AND BECAME UNSTABLE WHILE BEING DRIVEN. THE VEHICLE WAS TOWED TO BERT OGDEN MISSION CHEVROLET (1400 E EXPRESSWAY 83, MISSION, TX 78572, (956) 205-1431) WHERE THEY REPAIRED THE VEHICLE AND REPLACED THE SAME PART. THE CONTACT STILL FELT UNSAFE DRIVING THE VEHICLE EVEN WITH THE REPAIRS BEING COMPLETED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,049.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGJune 2, 2019
REAR VIEW CAMERA BLURY AND FUZZY. VERY POOR STREET LIGHTING WHILE DRIVING ! SAFETY RELATED ISSUES!!!!
ELECTRICAL SYSTEM,UNKNOWN OR OTHERMay 27, 2019
JUST DRIVING LOST BRAKES AND ESC CAME ON WON'T SPEED UP
UNKNOWN OR OTHERMay 20, 2019
I WAS DRIVING ON THE HIGHWAY FOR APPROXIMATELY 1 HOUR/75 MILES. I PULLED OVER TO CLEAN OUT MY TRUCK. I PARKED IN A VACANT PARKING LOT. THE TRUCK'S ENGINE WAS RUNNING, THE VEHICLE WAS IN PARK. IT WAS PARKED AT THE TOP OF A HILL. I GOT OUT OF THE DRIVERS COMPARTMENT, AND WALKED AROUND BEHIND TO THE PASSENGER'S SIDE, AND CLEANED OUT SOME TRASH. I THEN WALKED BACK AROUND TO THE REAR DRIVERS SIDE DOOR, AND REMOVED MORE TRASH. I WALKED ABOUT 15-25 FEET AWAY, TO PUT THE TRASH IN THE GARBAGE CAN. THE TRUCK MADE A WEIRD 'CHIRP-CHIRP-CHIRP' ALARM/ELECTRICAL TYPE NOISE, AND THEN DROVE BACKWARDS. THE REVERSE LIGHTS WERE ON. I RAN AFTER THE TRUCK, THE DRIVERS DOOR WAS LOCKED. I PUSHED THE UNLOCK BUTTON ON THE DOOR AND HOPPED UP ON THE RUNNING BOARD. I OPENED THE DRIVERS DOOR AND JUMPED IN, AND SLAMMED ON THE BRAKES. I STOPPED THE TRUCK, LITERALLY ONE FOOT FROM GOING OVER AN 8 FOOT CONCRETE EMBANKMENT. I AM REALLY TERRIFIED BY WHAT HAPPENED. IT WAS IN PARK. IT HAS THAT NEW SYSTEM WHERE THE KEYS STAY IN YOUR POCKET AND EVERYTHING IS PUSH BUTTON (START, UNLOCK) THE VEHICLE'S COLUMN SHIFTER WAS STILL IN PARK WHEN I STOPPED THE TRUCK. PHOTOS: 1.) THIS IS THE HILL, AND SPACE I WAS PARKED IN. 2.) THESE ARE MY TIRE TRACKS, MY TRUCKS TIRES HIT THAT SHEET METAL, AND YOU CAN SEE THE APPROXIMATE 8 FOOT DROP WITH THE DUMPSTERS. 3.) THIS SHOWS THE CONCRETE SPEED BUMP THING THAT MY TRUCK BACKED OVER WHEN IT WAS ROLLING OUT OF CONTROL THIS SHOULD NOT HAVE BEEN MECHANICALLY POSSIBLE. IF IT WAS IN PARK IT CAN'T HAPPEN (THEORETICALLY) IF IT WAS IN REVERSE, IT WOULD HAVE BACKED UP IMMEDIATELY AFTER LETTING MY FOOT OFF THE BRAKE. IF IT HAD BEEN IN NEUTRAL, IT WOULD HAVE DRIFTED BACKWARDS IMMEDIATELY DUE TO THE GRADE OF THE HILL. IF IT HAD BEEN IN DRIVE OR LOW, IT WOULD HAVE MOVED FORWARD, OR STAYED STILL.
UNKNOWN OR OTHER,VISIBILITY/WIPERMay 17, 2019
THE CHROME SURROUNDING THE AIR VENTS CAN REFLECT THE SUN IN A MANNER THAT BLINDS THE DRIVER. THIS HAS HAPPENED TO ME ON MULTIPLE OCCASIONS WHEN DRIVING NORTH IN THE AFTERNOON. IT FORCES ME TO LOOK AWAY FROM THE ROAD, AND CAUSES IMPRINTING IN MY VISION, WHICH REDUCES MY ABILITY TO SEE WHEN DRIVING.
POWER TRAINMay 14, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE MOVING OFF FROM A STAND STILL, THERE WAS A HARD SHIFT IN THE TRANSMISSION BETWEEN FIRST AND SECOND GEAR. THE FAILURE WAS ALSO EVIDENT ON THE DOWNSHIFT FROM THIRD GEAR TO SECOND GEAR WHILE SLOWING THE VEHICLE. THE VEHICLE WAS TAKEN TO PRIDE CHEVROLET LOCATED AT 715 LYNNWAY, LYNN, MA 01905, (781) 780-4587 TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.
ELECTRICAL SYSTEMMay 10, 2019
ON TRUCKS EQUIPPED WITH THE CHEAPER LOW TRIM BACKUP CAMERAS ANYTIME I TOUCH THE BRAKES WHILE BACKING UP THE CAMERA CUTS OUT. IT'S USUALLY A WHITE FLASH OR SOLID WHITE LINE BUT ON OCCASION WILL CUT OUT COMPLETELY TO A BLACK SCREEN.
UNKNOWN OR OTHERMay 3, 2019
THIS VEHICLE IS A BRAND NEW 2019 CHEVROLET SILVERADO 1500 TRAIL BOSS. THIS TRUCK HAS THE 4.3L V6. THE FIRST TIME BACKING UP IN MY DRIVEWAY I NOTICED THE BACKUP CAMERA FLICKERED EVERYTIME I TOUCHED THE BRAKE PEDAL. I REPEATED BACKING UP SEVERAL TIMES AND AT ONE POINT THE BACKUP CAMERA FLICKERED AND WENT OFF (SCREEN WENT BLANK/BLACK WITH A MESSAGE "SERVICE REAR VISION SYSTEM". WHEN THE BACKUP CAMERA CAME BACK ON THE GUIDELINES FOR BACKING UP HAD DISAPPEARED. I WAS UNABLE TO GET THE GUIDELINES BACK ON THE SCREEN UNTIL I CHANGED THE SHIFTER TO DRIVE OR PARK THEN BACK INTO REVERSE. THIS HAS HAPPENED MULTIPLE TIMES. THE BACKUP CAMERA SCREEN REPEATEDLY FLICKERS AND INTERMITTENTLY WILL GO BLANK WITH A LOSS OF GUIDELINES. I CONTACTED CHEVROLET AND BROUGHT THE VEHICLE BACK TO THE DEALER SERVICE DEPARTMENT ON 4/1/19. THEIR REPORT WAS THAT THE SYSTEM DID IN FACT FLICKER AND THE SCREEN SHUT OFF MOMENTARILY HOWEVER STATED IT IS "NORMAL" FOR THESE VEHICLE. THEY GAVE ME A 2019 SILVERADO LOANER WITH THE SAME ACCESSORY PACKAGE AND THAT CAMERA DID THE SAME THING. THE DEALER NOTED THAT THEY TESTED MULTIPLE SIMILAR MODEL VEHICLES AND THEY ALL PERFORMED THE SAME WAY. THE DEALER MENTIONED IT OCCURRING ON THE MODEL WITH THE SMALLER DISPLAY SCREEN AND THAT THIS ISSUE WAS NOT OCCURRING WITH THE LARGER DISPLAY SCREEN. MY CONCERN IS HAVING CHILDREN IF BACKING UP AND THE SCREEN MOMENTARILY BLANKS OUT I LOSE REAR BACKUP CAMERA VISION CAUSING A POTENTIALLY FATAL CATASTROPHE. THE DEALER SAID THEY ARE UNABLE TO RESOLVE THE ISSUE AT THIS TIME. THE VEHICLE STARTED DOING THIS WITH LESS THAN 20MILES ON IT AND NOW WITH APPROXIMATELY 300 MILES ON IT THE ISSUE CONTINUES. I AM CONCERNED THAT A FATAL ACCIDENT COULD OCCUR. I RESPECTFULLY REQUEST THIS ISSUE BE RESOLVED AND ADVOCATE ON BEHALF OF THE CONSUMER FOR GM TO FIX THIS ISSUE. THANK YOU VERY MUCH!
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESMay 3, 2019
THE VEHICLE WAS STATIONARY AND HAD JUST BEEN STARTED. THE FOLLOWING WARNINGS APPEAR ON MY DISPLAY, 1) 'ACTION REQUIRED, STEERING ASSIST IS REDUCED DIVE WITH CARE'. 2) 'SERVICE, TRAILER BRAKE SYSTEM' 3) TRACTION CONTROL / ESC LIGHT APPEARS ON DASH. AT THIS POINT THE STEERING WHEEL CANNOT BE TURNED. I CALLED ONSTAR TO RUN DIAGNOSTICS. A CODE OF U0100 IS STORED. ERRORS WILL CONTINUE FOR 20 - 30 MINUTES AND THEN GO AWAY. AFTER THAT THE TRUCK IS BACK TO NORMAL UNTIL IT HAPPENS AGAIN. I HAVE OWNED THE TRUCK FOR 2 1/2 MONTHS AND SEEMS TO HAPPENS ONCE A MONTH SO FAR.
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)April 25, 2019
PULLING OUT OF A GAS STATION ONTO A HIGHWAY MY DASH DISPLAY SHOWED "SERVICE POWER STEERING DRIVE WITH CARE" I NOTICED I HAD NO POWER ASSIST TO MY STEERING AND THE STEERING WAS EXTREMELY HARD TO STEER AT BEST. I ALSO RECEIVED THE MESSAGE "SERVICE ECS" AT THIS POINT I HAD LITTLE CONTROL OF THE DIRECTION THE VEHICLE WAS GOING AND MANAGED TO PULL OVER. I ALSO NOTICED THE FOLLOWING FUNCTIONS STOPPED WORKING, CRUISE CONTROL, TRACTION CONTROL, LANE ASSIST, AUTO STOP, ETC. I LET THE VEHICLE SIT ABOUT 20 MINUTES AND RESTARTED. NO ERRORS REMAINED AND I WENT ON MY WAY. SCARY SITUATION TO BE IN ON A HIGHWAY.
POWER TRAINApril 25, 2019
HARD SHIFTS. IT FELT LIKE SOMEONE HIT ME. THE TRUCK SLAMS INTO GEARS AS YOU ARE DRIVING. ALSO, AFTER DOING A 3 POINT TURN. THERE WAS AN APPROXAMENTENTALY 3 SECOND LAG BEFORE GOING INTO GEAR. IT HIT SO HARD THAT THE TRUCK SHOOK. IT FELT LIKE A COLLISION. IT HAS STUMBLED SEVERAL TIMES AND MADE ME DOUBT MY ABILITY TO GET OUT OF THE WAY OF TRAFFIC.
STEERING,SERVICE BRAKESApril 24, 2019
I HAVE A BRAND NEW SILVERADO WITH LESS THAN 6500 MILES AND POWER STEERING STOPS WORKING IN MIDDLE OF DRIVE. ALONE WITH BRAKES FAILING. THIS IS A MAJOR SAFETY ISSUE!
SUSPENSIONMarch 25, 2019
I WAS BACKING INTO A PARKING SPACE AT A VERY LOW SPEED, WHEN THE RIGHT SIDE LOWER BALLJOINT SEPARATED AND DROPPED THE TRUCK ON THE GROUND. THE VEHICLE WAS RENTED FROM ENTERPRISE AND HAD ONLY 9000 MILES. I HAD JUST FINISHED A 10 HOUR INTERSTATE DRIVE AND WAS LUCKY IT DIDN'T SEPARATE AT 70 MILES PER HOUR.
STEERINGMarch 12, 2019
A WARNING DASH BOARD NOTICE 'SERVICE STEERING COLUMN LOCK'APPEARED THE VERY DAY WE TEST DROVE THE TRUCK.AND HAS NOT BEEN ABLED TO BE REPAIRED/CORRECTED.GM HAS MY TRUCK FOR MORE THAN 50 DAYS . GM CAN'T GUARANTEE ME THAT THE STEERING WHEEL WILL NOT LOCKUP WHILE DRIVING DOWN THE ROAD.WITH THAT STATEMENT I CONSIDER THIS A UNSAFE VEHICLE TO DRIVE. AND AS OF TODAY'S DATE GM AND THEIR DEALERSHIP CAN FIGURE THIS PROBLEM.I REQUESTED THAT GM REPURCHASE THE UNSAFE TRUCK BACK , I ONLY HAVE THIS TRUCK ABOUT 8DAYS OUT OF 60.
ELECTRICAL SYSTEMFebruary 28, 2019
MULTIPLE WARNING SCREENS APPEAR ON THE INSTRUMENT PANEL AND INFOTAINMENT SCREEN. THEY FLASH ON AND OFF, LIKE A LIGHT SHOW, AND ARE EXTREMELY DISTRACTING WHILE DRIVING, ESPECIALLY AT NIGHT. EACH TIME THEY FLASH ON THEY CAUSE ME TO LOOK DOWN AT THE INSTRUMENT PANEL. I AM CONCERNED THIS DISTRACTION WILL CAUSE ME TO GET IN AN ACCIDENT. THERE IS NOTHING I CAN DO TO TURN THEM OFF. THESE WARNINGS RANDOMLY APPEAR WHENEVER THE VEHICLE IS RUNNING, BE IT STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, BRAKING, PULLING A TRAILER, NOT PULLING A TRAILER. THIS SAFETY RISK HAS BEEN ONGOING EVER SINCE I PURCHASED THE VEHICLE NEW ONE MONTH AGO. I LIVE IN MINNESOTA. I HAVE BROUGHT THE VEHICLE TO A DEALERSHIP FOR REPAIRS TWICE, BUT THE PROBLEM PERSISTS. I HAVE BEEN TOLD THAT GM HAS BEEN AWARE OF THE ISSUE SINCE LAST FALL, BUT HAS FAILED TO RESOLVE THE PROBLEM. I TOOK PHOTOS OF SOME OF THE WARNINGS THAT HAVE RANDOMLY APPEARED AND WILL UPLOAD THEM WITH THIS REPORT.
STEERING,UNKNOWN OR OTHERFebruary 27, 2019
SERVICE STEERING COLUMN WARNING COMES ON ALMOST EVERYTIME VEHICLE IS STARTED DRIVERS SIDE MIRROR POPS OFF ESPECILLY IF CLOSED WHEN WASHING.
ELECTRICAL SYSTEM,STRUCTUREFebruary 6, 2019
DRIVERS MIRROR PROBLEM CAN'T CLOSE OR MIRROR UNATTACHES AND OPENS CLEAR TO THE WINDSHIELD AND COMES LOSE AND MOVES WHILE DRIVING SO DOESN'T FUNCTION CORRECT AND SERVICE STEERING WHEEL LICK ISSUES COMES ON.
SERVICE BRAKESJanuary 29, 2019
TODAY 1/29/2019 WHILE ATTEMPTING TO COME TO A STOP AT AN INTERSECTION, THE BRAKE PEDAL BECAME VERY SPONGY AND I ROLLED INTO THE INTERSECTION BEFORE I WAS ABLE TO FULLY COMPRESS THE PEDAL ALMOST TO THE FLOOR, ANY OWNER OF THIS TRUCK KNOW'S HOW RESPONSIVE THE BRAKE SYSTEM IS AND IT ONLY TAKES A SLIGHT TOUCH TO COME TO A FULL QUICK STOP. THIS WAS NOT THE CASE TODAY, I DROVE IT BACK TO MY SHOP AND THE ENTIRE 10 MIN. DRIVE IT REPEATED THIS FAILURE. I GOT BACK TO MY SHOP AND CALLED CHEVY AND THEY TOLD ME TO BRING IT IN TO HAVE IT LOOKED AT. ON THE WAY TO THE DEALERSHIP, I COULD NOT GET IT TO REPRODUCE THIS BEHAVIOR.
ELECTRICAL SYSTEMJanuary 21, 2019
IN COLD TEMPERATURES, THIS TRUCK CONSTANTLY THROWS ERROR CODES 'TRAILER DISCONNECTED' 'LANE CHANGE ALERT DISABLED', AND 'REAR CROSS TRAFFIC DISABLED'. THESE ERRORS ARE EXTREMELY DISTRACTING AND HAVE NEARLY CAUSED ME TO GET INTO ACCIDENTS CLEARING THE ERRORS. GM IS AWARE OF THE ISSUE BUT HAS NO SOLUTION. PLEASE HELP.