65 consumer complaints have been filed with NHTSA for the 2011 Cadillac Escalade. Click any complaint to view the full owner description.
The Transmission , the vehicle came to a sudden stop while driving, confirmed by a mechanic, no it has not been inspected by insurance or others accident was avoided, no warnings lights, transmission began to jump in gear like a lunge forward. Double checked it and it would not go forward then it would let you reverse only and then it will not go forward or reverse. The vehicle had to be towed. Engine starts fine but can't drive
The whole transmission kept jerking and finally went totally out. I only have 189,000
The contact owns a 2011 Cadillac Escalade ESV equipped with Michelin Tires, Tire Line: Radial X, Tire Size: 285/45/R22, DOT Number: B90L-7LNX4818. The contact stated that after a visual inspection of all tires, he observed delamination and thread separation on the sidewalls and driving surface of the tires. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Swaybar mount is ripped from the frame. Only on the passenger side
-Driver seat would not heat or cool. -When troubleshooting, discovered a melted wire and burnt plug. Could have caused fire. Various others online had the exact issue. There should be a recall. -Not reproduced or confirmed by dealer. The damage is visible, not necessary to take in. -Not inspected, see photos. -No warning lights.
the top of the dash cover cracked. There was no reason, it just cracked.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DEVAN LOWE INC CADILLAC GMC LINCOLN (AL-77 & STEELE STATION RD, ATTALLA, AL 35954, (256) 344-4832) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NOTHING HAS HAPPENED OTHER THAN THERE IS A CURRENT AIRBAG RECALL ON THIS VEHICLE. MANY OTHER MAKES AND MODELS ALSO HAVE THIS TAKATA AIRBAG ISSUE AND THEY HAVE BEEN FIXED/OR REPLACED AND THE RECALL IS LIFTED. YET CADILLAC/GM IS STILL REFUSING TO HAVE THIS DONE SO I AM CURRENTLY DRIVING A VEHICLE WHICH THE NHTSA SAYS IT NOT SAFE YET CADILLAC SAYS IT IS AND NO ONE HAS TAKEN THE STEP FORWARD TO REMEDY THIS PROBLEM. MY HUSBAND RECENTLY PASSED AWAY IN A HORRIFYING MANNER AND ALL I WANT TO DO IS GIVE MY STEPSON WHO LIVES IN CANADA (I LIVE IN LOS ANGELES) I JUST WANT TO GIVE MY STEPSON HIS FATHERS TRUCK AND BECAUSE NO ONE WISHED TO SOLVE THIS PROBLEM I AM UNABLE TO DO THIS. I SIMPLY CANNOT UNDERSTAND HOW THE NHTSA CAN ALLOW US TO DRIVE A VEHICLE THEY DEEM TO BE UNSAFE YET NOT FORCE CADILLAC/GM TO SOLVE THIS PROBLEM THEY FEEL IS NO PROBLEM. CAN YOU IMAGINE THE POSSIBLE LAWSUIT THAT COULD BE PLACED AGAINST CADILLAC/GM AND NHTSA IF ANYONE WAS TO GET SERIOUSLY INJURED BECAUSE NONE OF YOU TOOK THE STEP FORWARD TO FORCE TO HAVE THIS ISSUE SOLVED JUST LIKE TOYOTA, BMW, TESLA, SAAB AND SO MANY OTHERS HAVE DONE. SOMEONE NEEDS TO DO SOMETHING RATHER THAN ALLOW THIS ISSUE TO SIT IN A STATE OF LIMBO AS "INCOMPLETE/REMEDY NOT AVAILABLE. AND WHAT A NAME A PERSON WOULD MAKE FOR THEMSELVES TO PUSH THIS TO BE SOLVED. SOME HAS TO HELP ME, PLEASE! I JUST WANT MY STEPSON TO HAVE HIS FATHERS TRUCK..PLEASE HELP ME!!!!
JUST CHECKED VIN # AND SAID 0 UNREPAIRED RECALLS. DOES THIS MEAN THEY MEED TO BE FIX OR THAT MY VEHICLE ISNT AFFECTED AND IS IT IS AFFCETED WHERE OR WHAT CAN I DO ABOUT IT.
THE REAR LIFT DOOR ACCESS UNLOCKS ON IT'S OWN FREQUENTLY. THE WHOLE REAR DOOR LIFTED OPEN WHILE I WAS DRIVING. *TR
NO REMEDY FOR AIR BAG RECALL - RECALL ISSUED IN 2016. *TR
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT LOCKING MECHANISM WAS DEFECTIVE AND FAILED TO BE SECURELY LATCHED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER TOM KELLY CADILLAC (811 AVE OF AUTOS, FORT WAYNE IN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 188,000.
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MASSEY CADILLAC - NORTH ORLANDO 4241 N JOHN YOUNG PKWY, ORLANDO, FL 32804 WHERE THEY INFORMED THE CONTACT THAT THE PARTS WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WAS WAITING FOR NHTSA RESPONSE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAGS WARNING LIGHT ILLUMINATED CONTINUOUSLY. *BF VEHICLE HAS BEEN REPAIRED.*JB
WHEN COMING TO A STOP AND BRAKING (AT LIGHTS AND STOP SIGNS) VEHICLE SOMETIMES FEELS LIKE IT SLIPS THEN BRAKES KICK IN. BEEN HAPPENING FOR A LONG TIME NOW. ITS VERY COMPARABLE TO THE RECALL ON THE 2015-2017 MODELS THAT WERE AFFECTED. ALSO ANOTHER COMMON ISSUE I HAVE IS THE POWER FROM THE CIGARETTE LIGHTERS GOING OUT PLENTY OF TIMES. **ON ANOTHER NOTE IT ISN'T JUST ONE SET DATE AS IT IS ASKING BELOW**
MY VEHICLE HAS A RECALL ON IT FOR THE TAKATA AIRBAGS. I SPOKE TO GENERAL MOTORS (CONVERSATION #[XXX]) AND THEY SAID THERE IS NOTHING THAT CAN BE DONE UNTIL NHTSA PROVIDES A SOLUTION. THE FACT REMAINS I AM DRIVING A VEHICLE WITH AN OUTSTANDING RECALL THAT I CAN'T GET FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY VEHICLE IS PART OD A TAKATA AIR BAG RECALL AND GM REFUSES TO DO ANYTHING ABOUT IT. I HAVE CALLED PERIODICALLY ASKING WHEN THE REPAIR WOULD HAPPEN AND WAS TOLD IT IS BEING PHASED IN AND I WILL GET A NOTICE.I JUST CALLED AGAIN AND THE NEW ANSWER IS THAT GM DOESN'T THINK THEY SHOULD HAVE TO REPLACE THIS AND WILL NOT DO ANYTHING UNTIL THEIR OBJECTION CAN BE RESOLVED. THEY WILL NOT COMMIT TO REPLACING MY RECALLED AIRBAG.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DEVOE CADILLAC (4100 TAMIAMI TRAIL N, NAPLES, FL 34103, (888) 571-5034) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBERS: 95436748446 AND 83462162907. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN MAY OF 2016. THE MANUFACTURER WAS CONTACTED AND STATED THAT ADDITIONAL TESTING WAS COMPLETED BY A THIRD PARTY, AND THE VEHICLES WERE CONSIDERED SAFE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
IT IS CLEARLY OUTLINED ON THE GM AND NHTSA WEBSITES THAT MY SPECIFIC VEHICLE HAS A DEFECTIVE AIRBAG BY THE TAKATA CORPORATION BASED ON A FINDING IN 2016. I DO NOT UNDERSTAND WHY I AM NOT ALLOWED TO MAKE MY VEHICLE SAFE AND MUST "WAIT" PER THE GM WEBSITE WHICH STATES RECALL STATUS IS: INCOMPLETE. REMEDY NOT YET AVAILABLE. WHAT DO I NEED TO DO TO GET THE AIRBAGS REPLACED WITH SAFE ONES IN ORDER TO MAKE MY VEHICLE SAFE FOR ME AND MY FAMILY TO DRIVE IN? LET THIS BE NOTICE THAT IF ANYTHING HAPPENS TO ME OR MY FAMILY DUE TO THE THREE (3) YEAR DELAY AND CURRENT REMEDY OF "NOT YET AVAILABLE" TO MAKE MY VEHICLE SAFE I WILL TAKE ALL APPROPRIATE LEGAL ACTION AGAINST ALL PARTIES INVOLVED!! I WANT MY VEHICLE APPROVED TO BE REPAIRED!!
DOOR HANDLE FOR ALL DOORS BREAK OFF WITH OR WITHOUT AN MOTOR VEHICLE COLLISION. SELF-EXTRACATION FROM VEHICLE IS UNLIKELY WITHOUT REPAIR
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE ESV. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND PART WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). MASSEY CADILLAC NORTH ORLANDO (4241 N JOHN YOUNG PKWY, ORLANDO, FL 32804, 1-866-439-5891) WAS UNABLE TO SCHEDULE A RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIME FRAME BECAUSE THE PART WAS NOT AVAILABLE FOR OVER TWO YEARS. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY SEVERAL TIMES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DEVOE CADILLAC (4100 TAMIAMI TRAIL N, NAPLES, FL 34103, (239) 298-7627) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I AM TOLD THAT THERE IS A TAKATA AIRBAG ISSUE WITH NO REMEDY. I WOULD LIKE TO HAVE IT REPLACED AS THIS SAFETY RISK COULD CAUSE ME SERIOUS HARM.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - MY VEHICLE IS LISTED AS HAVING THE TAKATA AIRBAG INSTALLED AND RECALLED - GM RECALL # 2049151 - NHTSA # 16V381. WHEN I CALLED GM THEY SAID THE RECALL WAS ON HOLD AND I COULD NOT GET MY CAR SERVICED UNDER THE RECALL. THESE AIR BAGS HAVE BEEN PROVEN TO BE DEADLY AND I DO NOT UNDERSTAND WHY GM IS HOLDING BACK FORM ALLOWING ME TO KEEP MY FAMILY SAFE AND PERFORM THE RECALL ON MY VEHICLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) BY CARFAX. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT HIS ONSTAR SYSTEM WAS ACTIVATED AND ALERTED HIM THAT NO REMEDY WAS AVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I AM GETTING ERROR 2135 THROTTLE POSITION THE TRUCK ENGINE INCREASE IN POWER THEN THE REDUCED POWER LIGHTS COMES ON. I SEEN A RECALL # 11273B BUT NOT SURE IF IT IS STILL IN AFFECT HOW WOULD I FIND OUT ALSO HAVE SEEN OTHER RECALLS NOT SURE IF I CAN GET THEM I DIDN'T HAVE THE CAR WHEN SOME OF THE RECALLS CAME OUT
TAKATA RECALL, I HAVE NOT BEEN NOTIFIED
TAKATA RECALL. MY CAR HAS BEEN UNDER RECALL SINCE 2016. THE CADILLAC DEALER IS REFUSING TO REPLACE THE FAULTY AIRBAG(S). I CONTACTED GM ONLINE, THEY CLAIM THEY HAVE REPLACEMENT AIRBAGS FROM TAKATA BUT GM DOESN'T DEEM IT NECESSARY TO MAKE THE REPLACEMENT ON MY VEHICLE AT THIS TIME. IS THE NHTSA AIRBAG RECALL AN OPTIONAL RECALL TO BE PERFORMED OR REFUSED BY THE MANUFACTURER?? WHEN WILL YOU ALL GET SERIOUS AND MAKE GM/CADILLAC COMPLY WITH THE RECALL AND REPLACE THE DEFECTIVE AIRBAGS????
TAKATA RECALL - WHEN CHECKING THE STATUS OF MY RECALL IT SAYS INCOMPLETE REMEDY NOT AVAILABLE. I WANT MY AIRBAGS REPLACED ASAP. HOW DO I DO THAT? WWW.AIRBAGRECALL.COM SITE SAYS THIS ABOUT MY VEHICLE. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
TAKATA RECALL - NO CONTACT FOR DEALER RON CARTER CADILLAC 18100 GULF FWY #200, FRIENDSWOOD (281) 241-1581
TAKATA RECALL
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. WHILE THE CONTACT WAS ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR DOOR HANDLE LOCKED AND THE EXTERIOR DOOR HANDLE FELL OFF. THE CONTACT HAD TO EXIT THE VEHICLE USING THE PASSENGER DOOR. THE DEALER (POTAMKIN CADILLAC OF MANHATTAN, 706 11TH AVE, NEW YORK, NY 10019) REPLACED THE INTERIOR AND EXTERIOR DOOR HANDLES. SEVEN MONTHS LATER, THE CONTACT EXPERIENCED THE SAME FAILURE WITH THE REAR PASSENGER DOOR. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 25,488. *BF UPDATED 8/28/18*JB
TAKATA RECALL CADILLAC DEALERS IN THE LA AREA ARE SAYING THEY DO NOT HAVE PARTS TO REPLACE AIRBAGS. IT HAS BEEN ALMOST A YEAR AND A HALF! WHEN I CALLED GM THEY SAY THE AIRBAG IS FINE AND IT IS ONLY A PRELIMINARY RECALL AND DOES NOT NEED TO BE REPLACED AND SO THEY ARE NOT SUPPLYING THE DEALERS WITH THE PARTS. YES MY VEHICLE IS ON THE RECALL LIST!
HEATED SEAT MODULE AND WIRING MELTED. FIRE CONCERNS. MANY VEHICLES AFFECTED
TAKATA RECALL LETTER RECEIVED FROM GM CADILLAC NEARLY 2 (OR 2+) YEARS AGO. HAVE BEEN TO TOM PEACOCK DEALERSHIP THAT I PURCHASED THE VEHICLE FROM EVERY 4-6 MONTHS SINCE THEN. TOLD EVERY TIME THAT THEY CAN'T HELP, THEY DON'T KNOW WHEN REPLACEMENTS BAGS WILL BE IN. I PURCHASED MY VEHICLE FROM GM CADILLAC - NOT TAKATA. I WANT GM CADILLAC TO REPLACE THESE DEFECTIVE AIR BAGS IMMEDIATELY.
I CONTACTED MY DEALER WHEN I GOT THE ORIGINAL RECALL NOTICE SEVERAL MONTHS AGO. AT THE TIME THEY TOLD ME THAT THEY DID NOT HAVE A SOLUTION TO SWITCH OUT THE AIRBAGS. I RECEIVED THE CARD FROM TK HOLDINGS THIS WEEK. I HAVE AGAIN CONTACTED MY DEALER TODAY TO BE TOLD THAT THEY, SEWELL CADILLAC OF HOUSTON, DO NOT HAVE A FIX YET OR REPLACEMENT BAGS FROM GM. I AM SCARED TO DRIVE THIS VEHICLE SINCE THE ORIGINAL CONTACT REGARDING THE FAULTY AIRBAGS. MY STRESS LEVEL WHEN I GET INTO MY VEHICLE TO DRIVE IT GOES WAY UP!!! WHAT HAPPENS IF SOMEONE COLLIDES WITH ME?
TAKATA RECALL ISSUED 5/2016BY MAIL TO MY HOUSE. NHTSA#: 16V381 RECALL 49151. CALLED HOEHN BUICK CADILLAC IN CARLSBAD, CA. REPLIED THAT GM HADN'T SENT OUT PARTSYET. CALLED AGAIN & WENT TO DEALER ON 11/21/2016 & FINALLY 9/19/2017. SAME STORY. SPOKE TO GM VINCE LOVE. VINCE LOVE.
TAKATA AIRBAG INFLATORS RECALL
TAKATA RECALL GM RECALL #: 2049151 NHTSA # 16V381 DATE ISSUED: MAY 27, 2016 RECALL TITLE: PASSENGER AIRBAG INFLATORS RECALL DESCRIPTION: TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. SAFETY RISK DESCRIPTION: THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. REPAIR DESCRIPTION: THE NECESSITY OF A REMEDY IS DEPENDENT UPON NHTSA'S DECISION ON GM'S PETITION FOR INCONSEQUENTIALITY. ADDITIONAL INFORMATION WILL BE AVAILABLE FOLLOWING THAT DECISION. IN THE MEANTIME, YOU CAN ALSO CHECK THE STATUS OF THIS RECALL AT MY.GM.COM/RECALLS. GM CONSIDERS YOUR VEHICLE SAFE TO DRIVE. RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE
MY DASH HAS CRACKED. THE VEHICLE HAS BEEN GARAGED EVERY DAY SINCE I PURCHASED IT NEW IN 2011 AND HAS NOT EVER BEEN MISTREATED. THIS IS OBVIOUSLY A DEFECT IN CRAFTSMANSHIP OF THE VEHICLE.
TAMARA RECALL
TAKATA RECALL - REMEDY NOT YET AVAILABLE
TAKATA RECALL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-458-8006, BUT THE CALL WOULD NOT CONNECT, THE CONTACT BELIEVED THE PHONE NUMBER NO LONGER WORKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LAKE GENIEVA CHEVROLET DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 127,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT INFORMED THE DEALER (CLAUDE NOLAN CADILLAC) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 8/2732696074. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/29/17*LJ *CN
TAKATA RECALL I HAD MADE SEVERAL ATTEMPTS WITH TWO OF THE LOCAL CADILLAC DEALERS TO GET THE RECALL SOLVED BUT CONTINUE TO GET THE SAME RESPONSE; "THE RECALL ISN'T A SAFETY ISSUE!" AS OF YET, THERE HAS BEEN NO CONTACT MADE BY ANY OF THE DEALERS ON GETTING THE MATTER RESOLVED AND INSTEAD SOME OF THE SALES DEPARTMENT REPRESENTATIVES ARE MAKING OFFERS FOR ME TO TRADE IN OR SALE THEM OUR VEHICLE. WE AVERAGE OVER 20,000 MILES A YEAR TRAVELING AS A FAMILY AND MY FEAR AND CONCERN ARE THAT ONE DAY OUR SAFETY AND SECURITY MAY BE PLACED IN JEOPARDY DUE TO A KNOW MATTER THAT SHOULD HAD BEEN RESOLVED TIMELY. SO FAR THERE HAD BEEN NO INCIDENTS BUT I SHOULDN'T HAVE TO BE DRIVING A VEHICLE THAT'S DEEM TO BE UNSAFE DUE TO MANUFACTURERS REASONS.
I HAS BEEN OVER A YEAR SINCE THE RECALL AND GM STATES THAT THEY DON'T HAVE A REMEDY. WHY? WHEN WILL THE REMEDY BE AVAILABLE? WHY HAVE A RECALL IF YOU CAN'T REMEDY THE PROBLEM. SIMPLY REPLACE THE ITEM!!
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL .I AM AFRAID TO DRIVE THIS VEHICLE. THIS IS TRAVELING VEHICLE SO IT WOULD NORMALLY BE ON HIGHWAYS AT OVER 50 MILES AN HOUR. QUESTION WOULD I BE SAFER TO HAVE THIS DISCONNECTED? WHO COULD DO THIS. I LIKE MOST PEOPLE CAN NOT AFFORD TO TRADE VEHICLES AND REALLY WOULD RATHER NOT. NOW THE CASE IS SETTLED WIT TAKATA. THAT'S JUST GREAT BUT IT DOES NOT FIX THE PROBLEM. IF I PAID TO HAVE IT REPLACED CAN I GET REIMBURSED AT SOME POINT. .NOW THE CASE IS SETTLED I EXPECT SOME MANUFACTURER NEEDS TO SUPPLY HUNDREDS OF THOUSANDS OF THESE. WHAT WOULD YOUR PROFESSIONAL OPINION BE AS TO HOW LONG IT WOULD TAKE FOR THE VEHICLES TO BE REPAIR. HOW MUCH LESS IS MY VEHICLE WORTH AT THIS POINT DUE TO THIS ISSUE. YOU KNOW THEY COMPLAIN ABOUT GOVERNMENT INTERVENTION, WELL THIS IS JUST ANOTHER CASE THAT WE NEED SOMEONE TO LOOK OUT FOR US SINCE COMPANIES ARE GREEDY AND WILLING TO PROVIDE FALSE DATA TO DOWN STEAM MANUFACTURES TO SUPPLY THEM PRODUCTS. SUGGESTION TO MOTIVATE REPAIRS : CUT SALARIES OF TOP 20 EXECUTIVES TO 1/3 OF THEIR PAY UNTIL ALL VEHICLES REPAIRED. THIS WILL GET THEIR ATTENTION. FINING THE COMPANIES DOES NOT EFFECT THE EXEC.S AS MUCH AS DIRECT FINANCIAL IMPACT WOULD ON THEIR LIVELY HOOD. THEY MAKE THE DECISIONS THIS WOULD MAKE THEM MORE DIRECTLY RESPONSIBLE. THANKS FOR YOUR TIME AND SERVICE
TAMARA RECALL.
CONNECTOR TO SEAT CONTROL MODULE LOCATED UNDER PASSENGER SEAT SHORTED OUT AND MELTED WITHOUT FUSE INTERRUPTION. MELTED CONNECTOR FOUND WHEN HEATED SEAT FUNCTION STOPPED WORKING. SEVERAL VEHICLE FORUMS AND YOUTUBE VIDEOS DESCRIBE SAME EXPERIENCE AND POTENTIAL "FIXES". OTHERS REPORT THIS OVERHEATING IS INITIATED DURING REMOTE STARTING. GM SHOULD RESOLVE THIS CONNECTOR DESIGN PROBLEM AND REPAIR EVEN IF OUT OF WARRANTY DUE TO POTENTIAL FIRE HAZARDS.
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL GM SAYS VEHICLE IS SAFE TO DRIVE. I DON'T FEEL SAFE IN THE VEHICLE THOUGH I HAVE NO OTHER OPTIONS. I HAVE FOUR DAUGHTERS AGES 4 TO 10 YEARS OLD. THEIR SAFETY IS PARAMOUNT TO ME. ACCORDING TO GM I HAVE BEEN ADVISE NOT TO TAKE ACTION. AND I WILL BE NOTIFIED WHEN THE PART BECOMES AVALIABLE IN ORDER TO MAKE REPAIRS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. WHILE DRIVING 65 MPH AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE BRAKES BECAME INOPERABLE AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. UPDATED 08/22/16*LJ *CN
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SERVICE STABILITY TRACTION CONTROL WARNING LIGHT FLASHED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TAKEN TOA DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK IN THE CV BOOTS. THE DEALER REPLACED THE CV BOOTS BUT THE FAILURE CONTINUED SHORTLY AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS AWAITING A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
CRACKED DASHBOARD ON 2 OUT OF EVERY 3 GM SUV / TRUCKS. MINE IS ONE OF THEM. IT IS A SAFETY ISSUE THAT IF I WERE INVOLVED IN A CRASH, WOULD MY AIRBAG DEPLOY PROPERLY, WOULD THE DASH SHATTER INTO TINY PIECES AND BE LIKE SHRAPNEL. GM KNOWS THAT THIS IS A HUGE PROBLEM WITH MOST 2007-PRESENT SUV / TRUCKS DASHES. MY GM CASE NUMBER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
BLACK CHROME PAINT ON WINDOW FRAMES PEELING AWAY. *TR
THE REAR HATCH WAS OPENED WITH THE AUTOMATIC BUTTON, IT RAISED TO THE OPEN POSITION. AS I WAS PUTTING IN OUR STROLLER THE HATCH FELL AND STRUCK ME IN THE HEAD. I PUSHED THE HATCH UP TO GET FROM UNDERNEATH IT, AND WHEN I LET GO IT FELL WITH NO RESISTANCE. WHILE FALLING SHUT THE HATCH HIT THE PASSENGER SIDE OF THE BUMPER CUT OUT AND SLIGHTLY BENT THE HATCH AND SCRATCHED THE INSIDE OF THE BUMPER. THE HATCH WOULD NO-LONGER OPEN AFTER THAT. I TOOK IT TO THE DEALERSHIP WHERE THEY FORCED THE DOOR OPEN SO I COULD RETRIEVE ARTICLES FROM THE REAR. I A CHILD OR SHORTER PERSON WAS UNDER THE HATCH IT MAY HAVE CAUSED SERIOUS INJURY TO THEM, DUE TO THE FORCE WITH WHICH THE HATCH CAME DOWN. *TR
THIS COMPLAINT IS A GENERAL COMPLAINT ABOUT THE NEW TYPE OF HEADLIGHTS THAT SHINE A PIERCING BLUE COLOR. WHEN VEHICLES WITH THIS NEW TYPE OF HEADLIGHT APPROACH, IT INTERFERES WITH NIGHT DRIVING VISION. I CAN TOLERATE ONE OR TWO OF THESE TYPE HEADLIGHTS COMING AT ME AT NIGHT, BUT IF SOMEDAY THERE ARE DOZENS OF THEM IN ONCOMING TRAFFIC IT WILL NOT BE SAFE TO DRIVE. VISION WILL BE IMPAIRED. SUCH HEADLIGHTS NEED TO BE TONED DOWN. THEY ARE MUCH TOO BRIGHT. THANK YOU. *TR
2011 CADILLAC ESCALADE ESV 26771 POWER REAR CARGO DOOR IS A SERIOUS SAFETY HAZARD. SON WAS SERIOUSLY HURT AT AIRPORT LUGGAGE CLAIMS WHEN A POWER REAR CARGO DOOR WAS CLOSING CAME DOWN ON HIS HEAD AND FACE WITH OUT WARNING OF ANY KIND THAT THIS DOOR WAS CLOSING. THE DOOR IS SO LARGE AND HEAVY AS IT COMES DOWNS IT'S FAST AND DOES NOT RETRACT BACK UP WHEN IT HITS SOMETHING. THE DRIVER HAD NO WARNING THAT A PERSON WAS BEHIND HIM AS HE CLOSED THE DOOR. THIS IS A VERY SERIOUS PROBLEM THAT COULD KILL SOMEONE AND SHOULD BE CORRECTED. THIS DOOR SHOULD BE CHANGE SO THAT IT CANNOT OPEN FROM OVERHEAD. THIS DOOR IS TO LARGE AND HEAVY TO HAVE SOMETHING COMING DOWN FROM THAT DISTANCE THAT'S ABOVE THE TOP OF THE ESCALADE. THIS IS A VERY VERY SERIOUS SAFETY PROBLEM SOMEONE WILL BE KILLED ARE LOOSE BODY PARTS IF THIS DESIGN IS NOT CHANGED. THIS A VERY POOR DESIGN. *TR
2011 CADILLAC ESCALADE ESV 26771 POWER REAR CARGO DOOR IS A SERIOUS SAFETY HAZARD. SON WAS SERIOUSLY HURT AT AIRPORT LUGGAGE CLAIMS WHEN A POWER REAR CARGO DOOR WAS CLOSING CAME DOWN ON HIS HEAD AND FACE WITH OUT WARNING OF ANY KIND THAT THIS DOOR WAS CLOSING. THE DOOR IS SO LARGE AND HEAVY. IT COMES DOWNS TO FAST AND DOES NOT RETRACT BACK UP WHEN IT HITS SOMETHING. THE DRIVER HAD NO WARNING THAT A PERSON WAS BEHIND HIM AS HE CLOSED THE DOOR. THIS IS A VERY SERIOUS PROBLEM THAT WILL KILL SOMEONE AND SHOULD BE CORRECTED. THE DOOR NEEDS TO BE CHANGE SO THAT IT CANNOT OPEN FROM OVERHEAD. THIS DOOR IS TO LARGE AND HEAVY TO HAVE SOMETHING COMING DOWN FROM THAT DISTANCE. THE IS DOOR SUSPENDER IN AIR ABOVE THE TOP OF THE ESCALADE. THIS IS A VERY VERY SERIOUS SAFETY PROBLEM SOMEONE WILL BE KILLED ARE LOSE BODY PARTS IF THIS DESIGN IS NOT CHANGED. THIS A VERY POOR DESIGN AND IT SHOULD NEVER BEEN PUT ON AN VEHICLE . *TR
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