2011 Cadillac CTS Problems & Complaints

Odometer Fraud. The contact purchased a 2011 Cadillac CTS. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 86,140 and at the time of registration, it was discovered that the mileage was 162,290.

The contact owns a 2011 Cadillac CTS. The contact stated that upon inspection underneath the frame rail, the contact became aware that there was rust on both sides of the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.

Water leaking in car like raining in car. The car radio and air conditioner panel wouldn’t turn off . It was draining batter after car would be turned off. Then after that water continues to leak. Took out fuse to stop from draining battery but had to buy new battery. Water continues to leak through car. Now ignition switch unable to turn off car . Unhooking the battery and fuse only way to turn off car. Take car to good year for diagnostics and was told water in car ( this I know cause I see raining in car.) This problem has been on going for a few years with the raining. I being unknowing that this would happen. Unable to give Goodyear 4000 dollars to fix problem with no guarantee it would fix problem. My friend that owns shop had to take seats and to find the water in bottom of car and wiring harness and BCM AND FUSE BOX AS WELL PROGRAMMING NEED TO BE DONE THIS AS WELL IS INFO FROM DIAGNOSIS FROM GOODYEAR. Everytime I get out of car just to turn off I would have to lift hood disconnect fuse and then disconnect battery cable . This in it self is unsafe to have to do. Cadillac was a dream car for me. It has become a nightmare. Cause this had been on going in other Cadillac made between 2008 and 2011 . I as well have videos of water in bottom of car and I have had to have car sealed to stop leaking only solution for now. Car is paid for. I NEED GMC TO JUST KNOW HOW UNFAIR IT IS FIR THEM TO HAVE KNOWLEDGE OF THIS PROBLEM AND PUT THE PUBLIC AT RISK OF DANGER. Hopefully after 2011 GMC fixed this problem in on going CADILLAC CARS . I am JUST DISAPPOINTED IN THE CORPORATIONS DISREGARDED FOR PUBLIC SAFTEY. Once again I always loved CADILLAC. Had an opportunity to have one and it has been a nightmare . Causing anxieties and depression. Cause I didn’t understand what was happening. Thank you .AS WELL I HAVE VIDEOS AND UNABLE TO UPLOAD

The contact owns a 2011 Cadillac CTS. The contact stated that the vehicle was experiencing a water leak. The contact noticed that the front driver's side seat, door arm rest and floor were significantly wet after rainfall. The contact stated that the failure later occurred on the front passenger's side of the vehicle. Additionally, the contact stated that the vehicle was experiencing electrical failures. The contact stated that after turning off the vehicle, the infotainment system, the heating system, the A/C, and the engine failed to turn off. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the fuse box and wiring needed to be replaced due to the electrical failure. The contact stated that upon disconnecting the battery and removing the fuse, the vehicle turned off. The vehicle was taken to an independent mechanic, where the contact was informed that water was leaking onto the wiring on the floor. The sunroof drain was unclogged; however, the failure persisted. The vehicle remained with the mechanic, where it was undergoing additional water entry tests. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 100,000.

My air bag light is on. I brought it to the dealer for repair. The dealer told me the airbag is unfixable due to the fact that the "Passenger seat presence sensor is broken and no longer manufactured". I now have a car that is fully functional aside from this issue and it's unsafe to drive. The dealer also refused to buy the car back from me for fair market value.

The contact owns a 2011 Cadillac CTS. The contact stated while driving at an undisclosed speed, the engine started to make an abnormal sound and the vehicle was inadvertently vibrating. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign Number: 14V341000 (Air Bags, Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

Airbag warning

Heated seat when turned on caught on fire, burned me & the seat has burned leather. No warnings or lamps came on. It is available for inspection upon request.

The contact owns a 2011 Cadillac CTS. The contact stated while driving approximately 30 MPH, the vehicle vibrated abnormally. Additionally, the "Service Air Bags" warning light was illuminated. The contact had taken the vehicle to an independent mechanic however, the vehicle was not diagnosed. The contact was advised by the mechanic that the failure could be related to NHTSA Campaign Number: 14V341000 (Air Bags, Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.

Under previous GM Safety Recall Bulletin 14233, loss of grease from the center constant velocity (CV) joint over time results in vibrations of the propeller shaft that are transferred to the roll over sensor located on the floor above it. The condition was repaired under this recall in 2014, three years after the vehicle was manufactured. It is now 2022, and the same issue has happened again. Now, GM claims that there are no open recalls on the vehicle, yet the manufacturer defect remains and the issue has resurfaced. Being a safety recall, the repair should be covered by GM as stated in the bulletin (14233) regardless if the repair has been completed in the past, as the defect remains a safety issue. The vehicle in reference has 5 bolts sheared and the last remaining bolt fixing the center CV joint to the transmission was about to fall out, caused by the vibration of the CV joint that lost its grease.

The contact owns a 2011 Cadillac CTS. The contact stated that while driving approximately 30 -35 mph, there was a rattling noise detected from the front end of the vehicle. The brake pedal was applied but, failed to respond and crashed into a 2018 Ford. There were no reported injuries or fire. A police report was filed. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 45,000.

The air bag light comes on intermittently. It has been identified as a problem on several of the CTS and CTS-V forums.

IN 2014 GM ISSUED A RECALL ON THE SUPERSHARGER FOR THE 2010 TO 2015 CADILLAC CTS V AND THE CAMEO ZR1 I DIDN'T RECEIVE ANY NOTICE ABOUT IT. I AM REGISTERED ON THE GM RECALL SITE I JUST FOUND OUT ABOUT THE RECALL NOW I AM HAVING THE ISSUE I CALLED GM AND THERE SAYING MY CAR IS OUT OF MILEAGE BUT IT WASN'T IN 2014 AND I ONLY LET THE DEALER WORK ON IT AND THEY DIDN'T SAY ANYTHING AND WHEN I SPOKE TO GM SHE COULDN'T FIND ANY PROOF THEY NOTIFIED ME ABOUT THE RECALL HOW CAN I GET THEM TO REPAIR MY CAR UNDER THE RECALL LIKE THEY SHOULD HAVE?MY ATTORNEY SAID TRY TO GET YOUR HELP FIRST BECAUSE YOU CAN MAKE THEM COMPLY I WOULD APPRECIATE A SPEEDY RESPONSE TO IF YOU CAN HELP ME THANK YOU.

EVERY TIME THE AUTOMATIC TRANSMISSION IS PUT IN REVERSE AND THE VEHICLE WHEELS TURNED SHARPLY TO RIGHT OR LEFT, SUCH AS IN BACKING- OUT OF A TIGHT PARKING SPACE, THE CAR LABORS TO MOVE BACKWARDS AND BINDING NOISES EMANATE FROM DIFFERENTIAL OR REAR AXLE AREA OF THE CAR. THIS CONDITION LESSENS AND COMPLETELY DISAPPEARS AS THE STEERING WHEEL IS RETURNED TO THE STRAIGHT FORWARD OR STRAIGHT BACK POSITION. I BELIEVE THIS CONDITION HAS EXISTED IN EARLIER MODELS OF MY VEHICLE AND HAS BEEN THE SUBJECT OF A RECALL. THIS MALFUNCTION HAS EXISTED EVER SINCE I PURCHASED THE USED CAR IN JUNE OF 2016. OTHER THAN THE DESCRIBED ISSUE, THE CAR HAS SERVED ME WELL.

WHILE DRIVING ON A WINDY MOUNTAIN ROAD AT APPROX 45 MPH, GOING INTO A SHARP LEFT HAND TURN, THE STEERING WHEEL WOULD NOT TURN ANY FURTHER. IT FELT AS THOUGH THE STEERING HAD GONE OUT COMPLETELY. THIS CAUSED ME TO TRAVEL STRAIGHT INTO AN EMBANKMENT AND LAUNCH INTO THE WOODS. NO INJURIES. AIR BAGS DID NOT DEPLOY. RADIATOR WAS BENT INTO A U SHAPE. NO IDEA WHY NONE OF THE AIRBAGS DIDN'T DEPLOY

WHEN TAKING TURNS MY 2011 CTS CADILLAC FLASHES THAT MY AIR BAG MUST BE SERVICED. ON THE PASSENGER SEAT.

I BOUGHT MY 2011 CADILLAC CTS-V BRAND NEW ON 04-12-11 ,MY SEALED REAR END WENT OUT AT 33,453 MILES WHICH I WAS OUT OF WARRANTY BY 9 DAYS SO YOU GUYS MADE ME PAY $4690 FOR A 'NEW REAR END THAT HAD UPDATED PARTS THAT FAILED AND I WOULDN'T HAVE THIS PROBLEM EVER AGAIN ..... WELL HERE I AM AT 54,569 MILES AND I NEED ANOTHER NEW REAR ENDED REPLACED ME AND THE DEALER BOTH AGREED . NOW THIS TIME SINCE I HAD IT REPLACED AT 33,000 MILES NOW 18,000 1/2 MILES LATER I NEED ANOTHER NEW REAR END THERE'S RECALLS ON ALL YOUR OTHER CTSV MODELS EXCEPT FOR 2011 THROUGH 13 AND THEY'RE ALL HAVING THE SAME PROBLEMS WITH THEIR SEALED REAR ENDS IN THE CTSV'S AND THE SPORTS MODELS LIKE I SAID I PAID $100,000 FOR THIS CAR BRAND NEW NINE YEARS AGO I PUT AN AVERAGE OF 4500 MILES ON IT EVERY YEAR MY WIFE DRIVES IT 98% OF THE TIME AND SHE DOESN'T DRIVE IT FAST OR AGGRESSIVE AT ALL THERE'S A REALLY EXTREME PROBLEM WITH YOUR SEALED ELECTRONICA REAR ENDS AND AXLE SHAFTS I REPORTED THIS TO THE SAFETY CENTERS AND THERE'S CURRENTLY 4000 CARS EXPERIENCING THE SAME PROBLEM AS MINE AND WITH THE 14 AND 15 MODELS THERE'S 2800 PEOPLE WITH THE SAME PROBLEM IN THE SAME REAR END JUST DIFFERENT YEARS PLEASE MAKEAND REPLACE MY REAR END AT NO COST AS IT'S NOT MY FAULT YOUR PARTS FAIL.... PLEASE GET BACK TO ME AS SOON AS POSSIBLE MY PHONE NUMBER IS [XXX] MY NAME IS [XXX]. THE WAY THIS HAPPENED AGAIN FOR THE SECOND TIME AS I WAS DRIVING IN MOTION AROUND CLOVERLEAF ABOUT 20 MILES AN HOUR WHEN ALL OF A SUDDEN IT SOUNDED LIKE I WAS DRAGGING GARBAGE CANS BEHIND MY CAR AS TO THEN I PULLED OVER AND PUT MY HAZARDS ON AND GOT OUT AND LOOKED BEHIND MY CAR TO SEE NOTHING WHEN I PUT IT IN DRIVE AGAIN THE CAR WOULD NOT MOVE AND YOU JUST HEARD THE REAR AND GEARS AND PINS SPINNING WITHOUT MAKING THE CAR MOVE EXTREMELY LOUD AND DANGEROUS MY WIFE COULD' HAVE BEEN HURT IF THE REAR END LOCKED INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE WHICH CAUSED THE VEHICLE TO NOT ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS SHIFTED TO NEUTRAL AND BACK TO DRIVE AND FAILED TO RESPOND. THE VEHICLE WAS ALSO SHIFTED IN REVERSE AND FAILED TO RESPOND. THE VEHICLE WAS TOWED TO ROHRICH CADILLAC 2116 W LIBERTY AVE, PITTSBURGH, PA 15226 WHERE THEY INFORMED THE CONTACT THAT THERE WAS A SPLINE BETWEEN THE TRANSFER CASE AND THE TRANSMISSION THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER TO THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

ON 12-2-19 AT 730AM EASTERN TIME, I WAS INVOLVED IN A 55 MPH SIDE IMPACT CRASH TO THE RIGHT SIDE OF THE VEHICLE BY A SEMI TRUCK ON INTERSTATE 475 NORTH IN TOLEDO, OHIO, MILE MARKER 10, NEAR HOLLAND, OHIO. NO SIDE IMPACT AIRBAGS DEPLOYED. VEHICLE IS IN 100% EXCELLENT MAINTAINED CONDITION. NO FAULT CODES. VEHICLE STRUCTURE MAINTAINED VERY WELL FOR A HIGHWAY SPEED CRASH, HOWEVER, I HAVE A CONCUSSION FROM THE SIDE IMPACT AND NO AIRBAG DEPLOYMENT. CAR WAS TOTALLED BY THE SEMI TRUCK INSURANCE COMPANY THAT STRUCK ME.

AFTER A 45 MINUTE DRIVE AND RETURNING HOME I PARKED MY CAR ON THE STREET IN FRONT OF MY HOME. THE CAR DROVE PERFECTLY NORMAL AS ALWAYS AND THERE WAS NO INDICATION OF ANYTHING WRONG WITH THE CAR. THERE WERE NO WARNING LIGHTS OR ANYTHING ELSE TO INDICATE A PROBLEM WITH THE CAR. I ENTERED MY HOUSE AND AS I WALKED PASTED MY KITCHEN WINDOW I COULD SEE FLAMES COMING OUT FROM UNDER THE HOOD ON THE DRIVER SIDE OF THE VEHICLE IT WAS ONLY A COUPLE OF MINUTES SINCE FROM THE TIME I ENTERED MY HOUSE. WITHIN 5 MINUTES THE ENTIRE CAR WAS ENGULFED WITH FLAMES. AFTER THE FIRE DEPARTMENT EXTINGUISHED THEN FIRE I ASKED WHAT COULD HAVE CAUSE THE FIRE. I WAS TOLD IT WAS PROBABLY AN ELECTRICAL OR A FUEL MALFUNCTION.

THE AIRBAG INDICATOR HAS COME ON. I OWN TWO CADILLAC VEHICLES AND COINCIDENTALLY THE ESCALADE HAS AN AIRBAG RECALL AND, THE SAME INDICATOR LIGHT HAS ILLUMINATED ON BOTH VEHICLES. I AM CONCERNED THAT THIS RECALL IS A POTENTIAL HAZARD. WE LIVE IN FLORIDA WHERE IT'S HOT, SO WE CONSTANTLY DRIVE IN THE SUN. FOR THE RECALL TO BE UNRESOLVED AND NOW BOTH INDICATORS FOR AIRBAGS ARE ILLUMINATED I BELIEVE THAT THIS MAY BE APART OF THIS TAKATA ISSUE. SEE BELOW 1UNREPAIRED RECALLS ASSOCIATED WITH THIS VIN MAY 27,2016 MANUFACTURER RECALL NUMBER2049151 NHTSA RECALL NUMBER16V381 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. SAFETY RISK THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES.

THE TIMING CHAIN IS FAULTY. THIS IS A $2200 REPAIR. NUMEROUS PEOPLE ARE HAVING THIS SAME PROBLEM. PLEASE RECALL.

2 PROBLEMS. FIRST, FOR THE RECALL FOR THE KEYCHAIN, CAN THE DEALERSHIP NOT JUST MAIL ME AND GIVE ME THE KEYCHAIN UPON ARRIVAL? MOST DEALERSHIPS SEEM TO INSIST THAT THEY HAVE TO CHECK THE VEHICLE OUT, WHICH MEANS I WOULD HAVE TO LEAVE IT OR WAIT. SECOND, SOMEONE REAR ENDED ME, TOTALING THE VEHICLE (LOS - PERHAPS AS MUCH AS $13,000, AS I DID NOT HAVE COLLISION INSURANCE. I BELIEVE THAT I MIGHT HAVE AVOIDED THE ACCIDENT, BUT HE CAME OUT OF A RIGHT REAR BLIND SPOT. I OFTEN HAD TROUBLE SEEING PEOPLE BACK THERE, AND I BELIEVE THE LARGE RIGHT REAR BLIND SPOT IS A DESIGN DEFECT. I WOULD LIKE TO KNOW IF OTHERS HAVE COMPLAINED ABOUT THE SAME THING. THE VEHICLE WAS IN MOTION, JUST COMING OFF A FREEWAY,ENDING AND CHANGING TO A SURFACE STREET, VERY BUSY ROAD, VERY BUSY TIME OF DAY. I WAS EXITING THE FREEWAY, THE OTHER CAR CUT IN AND WAS GOING STRAIGHT. THANK YOU!

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT THE TIMING CHAIN FAILED AND THE VEHICLE MADE AN ABNORMAL BANGING NOISE. THE NOISE WAS A DISTRACTION TO THE CONTACT'S DRIVING. WHENEVER THE VEHICLE WAS IDLING IN TRAFFIC, THE ENGINE SHOOK AS IF IT WOULD STALL. THE VEHICLE WAS DRIVEN TO MARK CHRISTOPHER AUTO CENTER (2131 E CONVENTION CENTER WAY, ONTARIO, CA 91764, (909) 321-5860) WHERE IT WAS DIAGNOSED THAT A NEW TIMING CHAIN WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 52,000.

HIGH MOUNT BRAKE LIGHT QUIT WORKING. I REPLACED THE LIGHT WITH A NEW LIGHT. I FOUND OUT THE BODY CONTROL MODULE HAS GONE OUT NOT THE LIGHT AND WILL BE AROUND $600 TO REPLACE. SINCE THEN I HAVE NOTICED A LOT OF OTHER CADILLAC CTS HIGH MOUNT BRAKE LIGHTS ARE OUT WITH THE SAME PROBLEM.

POWER STEERING WILL INTERMITTENTLY FAIL AT ALL SPEEDS CAUSING THE CAR TO BECOME VERY HARD TO STEER AT LOWER SPEEDS AND DIFFICULT TO CONTROL AT HIGHER SPEEDS. WARNING IS DISPLAYED IN THE DIC THAT READS "SERVICE POWER STEERING" NO VISIBLE CAUSE CAN BE FOUND. FLUID LEVELS ARE IN SPEC. TIRE PRESSURE IS IN SPEC. WHEN FAILURE OCCURS AT LOW SPEED, THE STEERING BECOMES VERY STIFF. WHEN FAILURE OCCURS AT HIGHER SPEED, STEERING BECOMES STIFF EFFECTING CONTROL.

I PURCHASED A NEW 2011 CADILLAC CTS4 IN AUGUST 2012 FROM HERB CHAMBERS CADILLAC IN LYNNFIELD MA. SINCE THAT TIME, I HAVE DRIVEN THE CAR APPROXIMATELY 60,000 MILES. THIS PROBLEM AFFECTS VIRTUALLY ALL (TENS OF THOUSANDS!) CADILLAC CTS AND SRX VEHICLES BUILT SINCE 2008. AFTER DRIVING THE CAR FOR A FEW MONTHS, I NOTICED THAT CONDENSATION APPEARED IN THE HEADLIGHT ASSEMBLIES AFTER DRIVING IN OR PARKING IN THE RAIN. THE CONDENSATION WOULD NATURALLY EVAPORATE DURING EVAPORATE AFTER THE RAIN STOPPED. OVER TIME, THE LOW BEAMS BECAME DIMMER AND DIMMER. THEY HAVE BECOME SO DIM THAT DRIVING IN OTHER THAN WELL-LIT AREAS IS DANGEROUS. I CONTACTED THE MIKE ANAGNOS, SERVICE MANAGER AT HERB CHAMBERS CADILLAC. I PRESENTED THE PROBLEM TO HIM. WITHOUT INSPECTING THE CAR, HE STATED THAT THIS WAS A COMMON PROBLEM AND THAT THE HEADLIGHTS AND HEADLIGHT WIRING HARNESS NEEDED TO BE REPLACED. HE STATED THE REPLACEMENT OF TWO HEADLIGHTS COST WOULD BE $1400.00. HE EXPLAINED THAT THE PROBLEM WAS CAUSED BY WATER INGRESS TO THE HEADLIGHT ASSEMBLY CAUSING THE HEADLIGHT CONNECTORS TO CORRODE AND 'MELT'. HE OFFERED NO FURTHER EXPLANATION AS TO WHY TWO HEADLIGHTS WOULD COST APPROXIMATELY 10% OF THE CAR'S BLUEBOOK VALUE. I ASKED HIM IF THE CORRODED WIRING THAT MELTED PRESENTED A FIRE HAZARD. HE DID NOT REPLY. I BELIEVE THAT THIS PRESENTS A RISK OF UNDER-HOOD FIRE. IF YOU DO AN INTERNET SEARCH ON CTS OR SRX DIM HEADLIGHTS, YOU WILL FIND HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM AND THE OUTRAGEOUS COST TO REPAIR. SEE ALSO CADILLACFORUM.COM AND JUSTANSWERS.COM MY RESEARCH INDICATED THAT WHEN CADILLAC REPAIRS THESE VEHICLES, THEY USE THE SAME PARTS THAT WERE USED WHEN THE CAR WAS BUILT...VIRTUALLY GUARANTEEING THAT THE PROBLEM WILL PRESENT ITSELF AGAIN. THIS CAR IS A DANGER TO DRIVE AT NIGHT AND A FIRE RISK FROM THE 'MELTED' WIRING HARNESS.

TL* THE CONTACT OWNS A 2011 CADILLAC CTS-V. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO RICK HENDRICK CITY CHEVROLET (5101 EAST INDEPENDENCE BLVD, CHARLOTTE, NC) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR LOCATED INSIDE THE SEAT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE PART NEEDED TO REPAIR THE VEHICLE HAD BEEN DISCONTINUED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 101,000.

AIRBAG SENSOR DETECTS PROBLEM WITH PASSAGER AIRBAG.

PURCHASED THIS CAR BRAND NEW IN 2012 FROM CAMARGO CADILLAC IN CINCINNATI,OHIO VECHILE HAS 41,000 MILES AND WELL TAKEN CARE,IN 2015 NOTICED HEADLIGHT ON PASSENGER SIDE HAVING A LOT OF CONDENSATION.TOOK VEHICLE BACK TO DEALER AND WAS TOLD CAR OUT OF WARRENTY. 6 MONTHS LATER DRIVERS SIDE DOING SAME THING. TOLD IT WOULD COST 2800.00 HUNDRED DOLLARS TO REPLACE BOTH HEADLIGHTS. CAR HAS NEVER BEEN IN ANY TYPE OF ACCIDENT. THIS IS OUTRAGEOUS. IF I HAD KNOWN THESE HEADLIGHTS WAS SUCH A PROBLEM WOULD HAVE NEVER PURCHASED VECHILE. AT THIS TIME DRIVERS SIDE DAYTIME RUNNING LIGHT IS OUT. THE LIGHTS ARE CALLED HID/XENON LEDS.

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE DRIVE TRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V341000 (POWER TRAIN) ALTHOUGH THE FAILURE WAS SIMILAR. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

HEADLIGHTS DIMMING OVER TIME. CAR IS BARELY DRIVABLE AT NIGHT. DEALER SAYS I NEED TO REPLACE HEADLIGHTS AND WIRING HARNESS. STATED THAT WIRING HARNESS WAS LIKELY MELTED. I ESTIMATE THAT HEADLIGHTS WILL BE AT TOTAL FAILURE BY 12/31.18. DEALER WANTS $1200+ TO REPLACE HEADLIGHTS AND DEFECTIVE WIRING HARNESS. CADILLAC REFUSES WARRANTY SUPPORT. AT LEAST TWO CLASS ACTION COMPLAINTS HAVE BEEN FILED IN USDC. FIRE RISK! FIRE RISK! FIRE RISK!

MY 2011 CTS-V REAR DIFFERENTIAL HAS NOW FAILED FOR THE SECOND TIME. FIRST OFF, MY CAR HAS BEEN BABIED AND EXTREMELY WELL TAKEN CARE OF. THE DIFFERENTIAL FIRST FAILED AT APPROXIMATELY 17,500 MILES AND NOW THIS SECOND TIME AT APPROXIMATELY 38,900 MILES. BOTH TIMES THE DIFFERENTIAL HAS STARTED TO MAKE WHINING AND/OR GROWLING NOISES THAT PROGRESSIVELY GET WORSE. MY DEALERSHIP REPLACED THE FIRST ONE AND HAS HAD THE SECOND ONE BACK ORDERED NOW FOR 2 MONTHS (NONE IN INVENTORY & NO ESTIMATED SHIPMENT). THIS IS A WELL REPORTED ISSUE (109 OCCURRENCES FOUND ON LINE) FOR THESE CARS. WHY HAS CADILLAC NOT ISSUED A RECALL AND AFFECTED A FIX? WHAT ARE THE NHTSA INVESTIGATION RESULTS?

MY CTS-V CURRENTLY HAS 56,000 MILES AND VERY WELL CARED FOR. MY PROBLEM STARTED AT 25,XXX MILES WITH A REAR SEAL LEAK, IT WAS REPLACED BY DEALER AND 9 MONTHS LATER STARTED LEAKING AGAIN. AFTER THE 4TH TRIP TO THE DEALER, THEY ARE NOW TELLING ME IT'S THE REAR DIFFERENTIAL THAT IS A 'KNOWN ISSUE' (WITH RECALLS ON THE EARLIER CTS-V'S FOR THE SAME PROBLEMS) THAT NEEDS TO BE REPLACED. THE PROBLEM IS THERE ARE NO REAR DIFFERENTIALS! GM HAS DISCONTINUED THE PART ( MY CAR IS 6 1/2 YEARS OLD AND THEY MADE THIS CAR THROUGH 2015 AND GM SAYS THE PART IS DISCONTINUED! THE DEALERSHIP HAS INFORMED ME THAT THE CARE IS 'UNSAFE' TO DRIVE AND SUGGEST I PICK THE CAR UP ON A FLAT BED TRUCK AND TAKE BACK HOME AND GARAGE IT.

"CADILLAC RECALL" THE BRAKES DID NOT FUNCTION PROPERLY ON THE VEHICLE. THE BRAKE LIGHT CAME ON AND AT TIMES THE CAR DID NOT IMMEDIATELY STOP WHEN BRAKES WERE PRESSED. AS A RESULT, I COULD NO LONGER DRIVE THE VEHICLE AND HAD TO FIND OTHER MEANS OF TRANSPORTATION. IN ADDITION, RECALLS AND ISSUE WITH THIS CAR HAVE MADE THE NEWS.

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING, THE HEADLIGHTS FAILED TO RESPOND WITHOUT WARNING. ON MARCH 25, 2017, THE VEHICLE WAS TAKEN TO SUBURBAN BUICK OF TROY (1810 MAPLELAWN, TROY, MI 48084 (248), 643-0070) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. ON FEBRUARY 15, 2018, THE HEADLIGHTS FAILED TO ILLUMINATE AGAIN WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-3904418827. THE FAILURE MILEAGE WAS 37,532. *TT *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE THE CONTACT'S VEHICLE WAS PARKED WITH THE ENGINE RUNNING, A SECOND VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SUBURBAN CADILLAC (1810 MAPLELAWN DR, TROY, MI 48084, 248-643-0070), BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 75,000.

WHILE DRIVING THE VEHICLE THE PASSENGER SEATBELT LIGHT COMES ON WITH OR WITHOUT A PASSENGER BEING PRESENT. I TOOK VEHICLE TO THE DEALER AND WAS TOLD THE PASSENGER DETECTION MODULE WAS GOING OUT AND WHEN THE SEAT BELT LIGHT COMES ON THE PASSENGER SIDE AIR BAGS ARE DISABLED MEANING THE AIRBAGS WILL NOT FUNCTION IF I WERE TO GET INTO AN ACCIDENT....I WAS ALSO TOLD THAT THIS MODULE IS NECESSARY BECAUSE THE MODULE DETECTS THE WEIGHT OF THE PERSON TO DETERMINE IF THE PERSON WEIGHS ENOUGH TO DEPLOY THE AIRBAGS...IF AIRBAGS ARE A REQUIREMENT SHOULD THEM WORKING ALSO BE A REQUIREMENT.....I WAS THAT NOT ENOUGH PEOPLE HAVE COMPLAINED FOR NHTSA TO ISSUES A RECALL. THAT'S LIKE SAYING NOT ENOUGH PEOPLE HAVE DIED TO FIX THE PROBLEM.

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING 35 MPH, THE BRAKES MALFUNCTIONED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AND REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. BENTLEY CADILLAC IN FLORENCE, ALABAMA 35630 WAS MADE AWARE OF THE CRASH AND STATED THAT AN INSPECTOR WOULD INSPECT THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL FOR THE BRAKES OR THE AIR BAGS. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

CAR MAKING CRACKING NOISE WHEN DRIVING AND TURNING STEERING WHEEL. GM REFUSES TO DO ANYTHING, CAR IS LIKE BRAND NEW 37,000 ORIGINAL OWNER.

FIRST, PLEASE KNOW THE CAR IS A 2011 IN MINT CONDITION...STILL SMELLS NEW. I ONLY HAVE 19,500 MILES ON IT AND IT HAS NEVER BEEN IN AN ACCIDENT. IT SPENDS MOST OF ITS LIFE AS A GARAGE QUEEN AS IT IS MY DREAM CAR AND STAYS PROTECTED. TRUNK GETS SATURATED EVERY TIME WATER (RAIN, HOSE, ETC) GETS ON IT WHETHER DRIVING OR SITTING STILL. I PULLED THE FABRIC PANELS OUT OF THE TRUNK AND FOUND WATER LEAKING IN AT THE 3RD BRAKE LIGHT (6 BOLTS AND 3 ALIGNMENT PINS) AND THE DRIVER'S SIDE BRAKE LAMP (3 SCREWS, 1 WIRING HARNESS, AND A BODY PLUG). THAT'S 14 PENETRATIONS THAT WERE LEAKING. GM ASKED THAT I PAY THE LOCAL DEALERSHIP TO DIAGNOSE (WHICH I HAD ALREADY DONE BUT I OBLIGED ANYWAY) AND TO SEND THEM THE REPORT AND INVOICE. I DID THIS AND INCLUDED PICTURES OF THE WATER LEAKS. DEALERSHIP WANTS $1,380.08 TO CORRECT THIS BY REPLACING 3RD BRAKE LIGHT, ADDING GROMMET KIT, AND REPLACING DRIVER'S SIDE BRAKE LAMP. GM ONLY OFFERED A $100 VOUCHER TO ASSIST IN THE REPAIR BUT WILL NOT FIX THE ISSUE. IT IS AN OBVIOUS DESIGN FLAW.

PLEASE KNOW THE CAR IS IN MINT CONDITION AND HAS NEVER BEEN IN AN ACCIDENT. THIS IS MY DREAM CAR AND STAYS WELL KEPT IN MY GARAGE. IT ONLY HAS 19,500 MILES ON IT. REAR DIFFERENTIAL WHINES OR HOWLS BETWEEN 40-70MPG WHEN UNDER LIGHT LOAD (LIKE CRUISING OR USING CRUISE CONTROL) IN 4TH, 5TH, AND 6TH GEAR.

GASOLINE LEAK FROM THE FUEL PUMP ASSEMBLY, ON TOP OF THE GAS TANK. I NOTICED A STRONG ODOR OF GASOLINE AND UPON LOOKING UNDER MY CAR, NEAR THE PASSENGER REAR TIRE, I FOUND A SMALL PUDDLE OF GASOLINE ON THE GROUND. I COULD SEE GASOLINE ON THE BOTTOM OF THE TANK. I RESEARCHED ON THE CTSVOWNERS.COM FORUM AND RATHER QUICKLY FOUND OTHERS WITH THE EXACT SAME ISSUE. IN ORDER TO FIX THE ISSUE, THE FUEL PUMP ASSEMBLY (PART# 19207950) HAD TO BE REPLACED. I THINK THIS WARRANTS A RECALL, BECAUSE THE SMELL OF GASOLINE IS SO HEAVY IT MIGHT CAN IGNITE IN A GARAGE AND POTENTIAL DANGER FROM CATCHING FIRE WHILE DRIVING, DUE TO THE PROXIMITY TO THE EXHAUST. EACH OF THE CARS I READ WITH THE SAME ISSUE, ALL HAD LESS THAN 50K MILES.

THE GM REAR DIFFERENTIAL IS DEFECTIVE ON THIS 2011 CADILLAC CTS I OWN. NHTSA DID AN INVESTIGATION ON THESE REAR DIFFERENTIALS TO INCLUDE THE 2004 TO 2007 REAR ENDS. THE SAME REAR END IS ON CADILLAC STS, CTS-V AND THESE REAR ENDS WERE CONTINUED TO BE PLACED BY GM, WITHOUT FIX, IN CADILLAC CTS UNTIL 2013. SAME DESIGN, SAME MECHANICAL PARTS. MY CAR IS A 2011 THAT JUST HAD A NEW REAR DIFFERENTIAL FROM GM PUT IN TO SOLVE ITS ISSUES. AFTER INSTALLATION, THE SAME PROBLEMS EXIST WITH A ROARING AND THUMPING NOISE THAT HAS BEEN VERIFIED BY REPAIR SHOPS COMING FROM THE OLD AND NEW REAR DIFFERENTIAL. THESE ISSUES ARE EITHER WITH THE SIDE DIFFERENTIAL CARRIER BEARINGS AND/OR THE RING AND PINION SYSTEM. GM HAS NEVER PROVIDED A FIX EXCEPT TO RECOMMEND A DIFFERENT VISCOSITY OF FLUID THAT ONLY QUIETENS DOWN THE NOISE. EVENTUALLY, THE REAR ENDS HAVE CATASTROPHIC FAILURE AND HAVE CAUSED, AS INVESTIGATED BY THE NHTSA, THE CAR TO SPIN AND INJURY OR WORSE RESULT. THIS ISSUE HAS NEVER BEEN FIXED BY GM AND THEY CONTINUE TO SELL AND INSTALL REAR DIFFERENTIALS FOR WHICH THERE IS NO FIX. I DISCUSSED THIS ALSO AT LENGTH WITH SERVICE MANAGER OF SEWELL CADILLAC IN DALLAS TEXAS AND THEY STATE THAT THEY REPLACE THESE REARS ALL OF THE TIME AND THAT THERE IS NOT FIX FOR THEM BY GM. I HAVE ENCLOSED MY COMPLAINT TO THE REPAIR SHOP THAT PUT THE NEW GM REAR END ON MY CAR WITHOUT EXERCISING THEIR DUE DILIGENCE AND RESEARCH AS TO INSTALLING A MAJOR COMPONENT ON A CAR FOR WHICH THERE IS NO FIX BY GM AND THE DISTINCT POSSIBILITY OF A FAILURE THAT WOULD CAUSE INJURY OR DEATH.

VEHICLE ENTERS A MODE AT RANDOM THAT ABRUPTLY REDUCES AND INHIBITS OR STOPS THE ABILITY TO ACCELERATE. IN CERTAIN SITUATIONS THIS CAN CAUSE DANGEROUS CONDITIONS THAT CAN LEAD TO ACCIDENTS. AS IN MY CASE, I WAS INMOST STRUCK BY SEVERAL VEHICLES BECAUSE OF THE LOSS OF ACCELERATION AND FORWARD MOMENTUM AS I INITIATED A TURN AT AN INTERSECTION FROM ONE MAJOR ARTERY ONTO ANOTHER DURING RUSH HOUR TRAFFIC DRIVING CONDITIONS. THIS HAZARDOUS AND DANGEROUS SITUATION WOULD NOT HAVE EXISTED OF NOT FOR THE SUDDEN LOSS OF POWER AND ACCELERATION BY THE VEHICLE ENTERING THIS MODE. ON ANOTHER INSTANCE AT HIGHWAY SPEED WHILE ATTEMPTING TO CHANGE LANES TO OVERTAKE A VEHICLE, THE CAR ENTERED THIS SAME MODE, AND WAS ALSO ALMOST STRUCK BECAUSE OF THE SUDDEN DECELERATION AND LOSS OF POWER. THIS ALSO OCCURRED ON A MAIN ARTERY IN RUSH HOUR TRAFFIC AS WELL, AN ACCIDENT WAS AVOIDED IN THIS INSTANCE AS WELL DUE TO THE OTHER VEHICLES ABILITY TO BRAKE AND VEER AWAY. *TR

THE CAR AIRBAG HARNESS FAILED AND IT WAS REPLACED WITH PART 20973030 . I WAS NOT REIMBURSED FOR THIS FAILURE AND THE CAR HAS LIMITED MILES ON IT. IT APPEARS TO BE A REGULAR PROBLEM WITH THE CTS HARNESS SYSTEM AND SHOULD BE ON THE RECALL LIST WITH OTHER SIMILAR AIRBAG PROBLEMS GENERAL MOTORS CURRENTLY HAS. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 25 TO 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A POST. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CONTACT DID NOT KNOW IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER PRESENCE SENSING MODULE MALFUNCTIONED AND CAUSED THE "SERVICE AIR BAG" LIGHT TO ILLUMINATE. IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 48,000.

SERVICE AIR BAG MESSAGE. AFTER DOUBLE CHECKING THE WIRING UNDER PASSENGER SEAT THE WARNING LIGHT WAS OFF BUT THEN CAME BACK ON A FEW MINUTES LATER. RINSE AND REPEATED THE SCENARIO MULTIPLE TIMES. OBVIOUSLY THE SAME PROBLEN FOR WHICH OLDER MODELS WERE RECALLED.

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE THE VEHICLE WAS IN PARK, THE FRONT DRIVER SIDE DOOR FAILED TO OPEN ELECTRONICALLY FROM THE INSIDE. THE CONTACT HAD TO MANUALLY PULL A LEVER TO OPEN THE DOOR IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

MY CADILLAC CTS 2011 HAS HAD A FAILURE IN THE REAR DIFFERENTIAL, TWICE SINCE I HAVE OWNED IT. THE FIRST TIME WAS SEPT 2013 AND THE ENTIRE REAR DIFFERENTIAL HAD TO BE REPLACED, AND NOW JAN 2016, THE EXACT SAME ISSUE HAS OCCURRED. THERE IS A SERVICE BULLETIN ON THE VEHICLE OF SB11084 AND AN NHTSA ITEM NUMBER 10038765. IT IS A SAME THAT THIS IS A KNOW PROBLEM AND A RECALL HAS NOT BEEN GENERATED. THE VEHICLE WILL BE OUT OF THE POWERTRAIN WARRANTY AT THE END OF FEBRUARY SO UNLESS A RECALL IS DONE, THIS WILL NOT BE COVERED ON ITS NEXT FAILURE IN A YEAR.

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,180.

PURCHASED CAR (COUPE) NEW WITH APPX. 2K MILES (HAD BEEN USED AT GOLF TOURNAMENT). A WEEK AFTER I PURCHASED, THE DRIVERS SIDE DOOR DID NOT OPEN AND I WAS NOT AWARE OF EMERGENCY LEVER. I CALLED ONSTAR AND THEY WERE ABLE TO UNLOCK IT. IN THE 3 YEARS THAT I OWED IT, THE CAR LOCKED ME IN NUMEROUS TIMES. TWO DIFFERENT DEALERS COULD NOT FIND ANYTHING WRONG WITH ONE DEALER KEEPING THE CAR FOR ALMOST A WEEK TRYING TO FIGURE IT OUT AND I WAS TOLD THERE WERE NO SERVICE ALERTS. THERE WAS ALSO AN INCIDENT WHERE I WAS ABOUT 10 FEET FROM THE CAR AND THE INTERIOR AND EXTERIOR LIGHTS STARTED FLASHING FOR NO REASON AND AGAIN THE DEALERS COULD NOT EXPLAIN IT. I HAVE SINCE SOLD THE CAR BECAUSE I DID NOT WANT TO BE DEPENDENT ON ONSTAR OR AN EMERGENCY LEVER.

PASSENGER AIR BAG SENSOR IN SEAT, OCCUPANT SENSOR OR PPS, IS FAULTY. CHECK AIR BAG WARNING ALERT REMAINS ON OR IS INTERMITTENT, EVEN IF NO CONTENTS OR PERSON ON PASSENGER SEAT. VERY SIMILAR TO GM RECALL 08373 FOR FIRST GENERATION CADILLAC CTS OCCUPANT SENSOR FOR PASSENGER AIRBAG. IF USING THE SAME DESIGN, AND NOT CORRECTED, THE RECALL SHOULD BE EXTENDED TO THE SECOND GENERATION CTS VEHICLES.

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT THE REAR LIFTGATE BECAME INOPERABLE AND CLOSED INDEPENDENTLY WITHOUT WARNING. THE CONTACT SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

I JUST RETURNED FROM MY LOCAL CADILLAC DEALER AND HAD TO REPLACE THE LEFT REAR WHEEL HUB AND SENSOR. THIS IS THE THIRD TIME I HAVE HAD TOP REPLACE THE WHEEL HUBS AS THE LAST 2 WERE THE RIGHT REAR AND LEFT FRONT ONES. I AM CURIOUS TO KNOW IF THIS IS AN ONGOING PROBLEM RELATED TO ANY SPECIFIC DISCLOSED OR NON DISCLOSURE BY CADILLAC. I QUESTIONED THE SERVICE ADVISOR AT CADILLAC AND HE SUGGESTED THAT I HANG ONTO THE DAMAGED PARTS AND INVOICES FOR THE REPAIRS. I INQUIRED FURTHER WITH THE SERVICE ADVISOR IF THIS WAS AN OUTSTANDING ISSUE WITH THIS MODEL AND HE SUGGESTED THAT THERE HAVE BEEN PROBLEMS WITH 2008-2012 CADILLAC WHEEL HUBS. I WANTED TO ALERT NHTSA TO THIS AND SUGGEST THAT MAYBE THERE SHOULD BE SOME INPUT FROM CADILLAC WITH REGARDS TO AN ISSUE THAT SHOULD BE LOOKED AT FURTHER.

LETTER FROM SENATOR MARKEY ON BEHALF OF CONSTITUENT RE 2011 CADILLAC CTS RECALL NOTICE. *SMD THE CONSUMER RECEIVED AN IGNITION RECALL NOTICE IN THE SUMMER OF 2014. THE CONSUMER ASSUMED THE DEALER WAS GOING TO REPLACE THE FAULTY IGNITION SWITCH. HOWEVER, THEY ONLY REMOVED THE OTHER KEYS FROM HIS KEY RING. *JB

<A HREF="HTTP://DISCOUNTHOARDER.COM/">HTTP://DISCOUNTHOARDER.COM/</A>. *TR

DRIVING TO WORK WENT TO STOP AND VEHICLE PULL TO THE SIDE AND WOULD NOT STOP NORMAL. I DROVE THE VEHICLE TO THE DEALER AND THE REPORTED RIGHT REAR HUB NOT SENSING SPEED SIGNAL AND NEEDED TO REPLACE AND NOT COVERED UNDER MY WARRANTY. I SEE GM AND CADILLAC HAS HAD A LOT OF PROBLEMS WITH THIS WHEEL HUD AND HAVE RECALLED ON OTHER MODEL YEARS. THESE ARE $600.00 PER WHEEL TO REPLACE AND THINK THAT THEY SHOULD LAST LONGER THAN 39,000 MILES. WOULD NOT WANT TO HAVE BEEN DRIVING AT HIGHWAY SPEEDS WHEN THIS FAILS.I CONTACTED CADILLAC AND THEY WOULD NOT REPAIR WITHOUT CHARGE. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V341000 (AIR BAGS, POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

MY CTS WAS IN A NON GM AUTHORIZED MECHANICS SHOP HAVING OIL CHANGE AND BRAKES DONE. WHILE WORKING IN THE CAR I ASKED TO HAVE THEM LOOK AT MY REAR ASSIST CAMERA. THE CAMERA AND WIRING TO THE CAMERA WERE ACTUALLY SMOLDERING AT THIS POINT. MY MECHANIC ALSO TOLD ME THAT THE TRANSFER CASE WAS LEAKING AND THAT THE CENTRAL DRIVE SHAFT WAS BAD. MY MECHANIC REMOVED THE SMOLDERING REAR ASSIST CAMERA, PUT THE CTS BACK TOGETHER AND I DROVE IT OVER TO THE CADILLAC DEALERSHIP TO HAVE THE WARRANTY WORK DONE ON TRANSFER CASE AND DRIVE SHAFT. MY MECHANIC ALSO REPLACED THE SMOLDERING CAMERA AND GAVE IT TO ME IN A BUBBLE WRAPPED BAG ALONG WITH WIRE HARNESS. YOU CAN SEE WHERE FIRE OCCURRED ON THE CAMERA AND THE SMOLDERING WIRES. THE SERVICE MANAGER AT CROWN CADILLAC GAVE ME THE PRODUCT ALLEGATION PHONE NUMBER WHICH I CALLED AND GOT A FILE NUMBER. I INFORMED GM ABOUT THE FIRE/SMOLDERING REAR ASSIST CAMERA AND WAS TOLD BY [XXX] AT THE PRODUCT ALLEGATION DEPARTMENT THAT SINCE THE REMOVAL OF THE CAMERA WAS NOT DONE BY AN AUTHORIZED GM DEALER THAT THEY WOULD NOT COVER THE CAMERA. I ASKED HER IF IT MADE SENSE TO LEAVE A PRODUCT IN THE CAR THAT WAS ON FIRE AND SMOLDERING? THIS PRODUCT COULD HAVE BEEN SMOLDERING FOR 30 DAYS WHEN THE REAR ASSIST CAMERA QUIT WORKING. MY CONCERN IS THIS, THE CAMERA HAD BEEN SMOLDERING FOR SOME TIME. THE CAMERA WAS STILL SMOLDERING AND AT ONE POINT OBVIOUSLY WAS IN FLAMES. I BELIEVE WE DODGED A BULLET THAT THE CAR DID NOT ERUPT IN FLAMES AND DESTROYED OUR 2000 CORVETTE AND F150 PLUS THE HOUSE ITSELF AS WE HAVE AN ATTACHED GARAGE. THE CTS HAS OTHER INTERMITTENT ELECTRICAL ISSUES SUCH AS SEAT HEATERS SOMETIME WORK AND SOMETIMES THEY DON'T. THE CAR WHEN YOU TURN IT OFF WILL CONTINUE TO RUN. AGAIN INTERMITTENTLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND REPAIRED. THE SPECIFICS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,847.

ON 21 FEB. WHILE DRIVING APPROXIMATELY 75 MPH, A WARNING LIGHT CAME ON INDICATING "SERVICE STABILITY TRACK CONTROL, ENGINE POWER WILL BE REDUCED. I SUDDENLY LOST POWER AND LUCKILY, THE 18 WHEELER THAT WAS BEHIND ME SWERVED TO OTHER LANE TO AVOID REAR END COLLISION. I IMMEDIATELY PUT ON MY HAZARD INDICATOR AND WAS ABLE TO COAST TO THE MEDIAN. LUCKILY, I WAS NOT KILLED!. ON SEARCHING, I HAVE FOUND THIS TO BE A COMMON COMPLAINT THAT THE MANUFACTURER IS WELL AWARE OF BUT REFUSES TO CORRECT THE ISSUE...THERE ARE NUMEROUS COMPLAINTS ALL OVER THE INTERNET REGARDING NEAR DEATH EXPERIENCES BECAUSE OF THIS SIMILAR ISSUE. WHAT IS IT GOING TO TAKE, A DEATH? *TR

I WAS TRAVELING SOUTH ON RT 10 PROVIDENCE RHODE ISLAND WHEN I HIT A POT HOLE, THAT SPLIT THE WHEELS DIAMETRICALLY, AND DEFLATING THE TIRES. THE WHEELS ARE MANUFACTURED BY TSW, JARAMA, 20 X8.5 5X120 ET35, AND 20 X10 5 X120 ET35 RESPECTIVELY. WHEN THE WHEELS SPLIT, I LOST CONTROL OF THE CAR, BUT MANAGED TO GET THE CAR OVER TO THE SIDE OF THE HIGHWAY. I CALLED THE RI STATE POLICE AND FILED AN INCIDENT REPORT. MY CONCERN IS THE WHEELS SPIT SIMILARLY EVEN THOUGH THEY ARE OF DIFFERENT SIZES, DIFFERENT BATCHES, AND SPLIT THE SAME. THIS RESULTED IN A VERY DANGEROUS SITUATION, AND I THOUGHT WOULD BE IMPORTANT TO REPORT THE INCIDENT. I DID CONTACT THE MANUFACTURER, AND THEY SAID I MUST OF HIT SOMETHING SIGNIFICANT TO CAUSE TWO WHEELS TO BREAK. MY PERSPECTIVE IS THEY FAILED IDENTICALLY WHICH SUGGESTS A DESIGN ISSUE, AND A NOT A PRODUCT ISSUE. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE THROUGH THE REAR WINDOW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

DRIVING DOWN ROAD AND SLOWED DOWN TO VEER INTO LEFT TURN LANE AND POWER STEERING FAILED. STEERING BECAME VERY STIFF AND VERY DIFFICULT TO STEER. MANAGED TO GET CAR INTO LEFT LANE AND CAME TO A STOP. LUCKY IT WAS NOT MY WIFE DRIVING AS SHE WOULD OF HAD GREAT DIFFICULTY STEERING CAR. PUT CAR IN PARK AND WIGGLED STEERING WHEEL BACK AND FOURTH. STEERING TOOK SEVERAL ROTATIONS OF STEERING WHEEL BUT CAME BACK AFTER 10 SECONDS OR SO. DECIDED TO PROCEEDED HOME. DID NOT DRIVE AGAIN UNTIL DAY I TOOK TO DEALER. DEALER SAYS THE SEAL IS LEAKING AND RACK NEEDS TO BE REPLACED AT COST OF ALMOST $2000.00 CAR JUST WENT OUT OF WARRANTY ABOUT 4 MONTHS AGO. HAD MAJOR OIL LEAK IN MAY THAT REQUIRED ENGINE TO BE PULLED. THAT WAS COVERED BY WARRANTY BUT DEALER AND CORP REFUSING TO FIX THIS ISSUE. CAR HAS BEEN MAINTAINED IN EXCELLENT CONDITION,GARAGED AND DRIVEN RESPECTFULLY. NO ACCIDENT HISTORY. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING, THE ENGINE SEIZED AND THE BRAKES FAILED. AS A RESULT THE CAR CRASHED INTO AN EMBANKMENT. THE CONTACT SUSTAINED HEAD AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,500.

GM ISSUED RECALL #N140233, NHTSA RECALL #14V341 ON AUG.04, 2014. WE TOOK OUR CAR TO AN AUTHORIZED GM DEALER ON SEPT. 14 AT WHICH TIME THEY ORDERED A REPLACEMENT PART (#34106) WHICH GM HAS YET TO SUPPLY AS OF THIS DATE, NOV. 20, 2014. UPON CHECKING WITH ANOTHER DEALER WE WERE TOLD THEY TOO ARE HAVING TROUBLE GETTING THE NECESSARY PART FROM GM. *TR

2011 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO A SAFETY RECALL. *TGW THE CONSUMER STATED THE RECALL REMEDY, WAS NOTHING MORE THAN A BAND-AID, TO COVER-UP A MUCH MORE SERIOUS PROBLEM. *JB

2011 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO GM RECALL# 14872.* LD CONSUMER WRITES ADDITIONAL CORRESPONDENCE RELATED TO A RECALL. *TGW THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. THE CONSUMER CALLED ANOTHER DEALER AND THEY WERE ABLE TO DO THE REPAIRS. *JB UPDATED 11/05/14

2011 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO IGNITION RECALL NOTICE. *TGW THE CONSUMER WAS INVOLVED IN AN ACCIDENT, AND HE WOULD LIKE TO KNOW, IF THE RECALL HAD ANYTHING TO DO WITH IT. *JB

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V341000 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I DON"T OWN THE VEHICLE ANY LONGER - PLEASE STOP SENDING NOTICES TO ME - *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. ON ANOTHER OCCASION, WHILE DRIVING 15 MPH, THE SPEEDOMETER DISPLAYED 65 MPH. IN ADDITION, WHILE ATTEMPTING TO MAKE A U-TURN, THE VEHICLE FAILED TO ACCELERATE AND ROLLED AWAY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPLACED THE REAR DRIVE SHAFT CENTER JOINT BOLT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

HAD JUST ACCELERATED AFTER STOPPING AT RED LIGHT, REACHING APPROX 25MPH WHEN WE HEARD A VERY LOUD GRATING METAL GRINDING SOUND. ALARMED WE IMMEDIATELY STARTED TO PULL OVER WHEN THE SIDE AIRBAGS DEPLOYED. WE WERE ABLE TO GET OUT OF THE FLOW OF TRAFFIC AND ONTO THE SIDE OF THE ROAD. WE WERE DAZED TRYING TO MAKE SENSE OF WHAT HAD HAPPENED. MY HUSBAND WAS THE DRIVER AND HAD RECEIVED A LARGE CUT ON HIS LEFT FOREARM . WE HAD OWNED THIS CTS FOR 10 WEEKS AND HAD NOT AS YET SIGNED UP FOR ONSTAR . WHILE TRYING TO STOP HIS BLEEDING I REALIZED THAT THE BLOW FROM THE AIRBAGS HAD KNOCKED MY GLASSES OFF AND I COULDN'T FIND MY CELL PHONE, I PUSHED THE ONSTAR BUTTON AND GAVE THEM OUR INFORMATION AND THEY COULD NOT HAVE BEEN MORE HELPFUL. AFTER ESTABLISHING THAT WE WERE ON THE SIDE OF THE ROAD AND OUT OF IMMEDIATE DANGER THEY ARRANGED FOR A TOW TRUCK TO TAKE US TO MEDVED CADILLAC. AS THIS WAS A SAT. WE WERE NOT ABLE TO SPEAK WITH THE REPAIR DEPT. UNTIL MON.WE WERE TOLD THAT GM HAD TO GIVE APPROVAL TO REPAIR THE VEHICLE. EIGHTEEN DAYS LATER 6/26 WE PICKED UP THE CAR AND WERE TOLD THAT THE ENTIRE CAR AND ALL SYSTEMS HAD BEEN CHECKED AND THAT IT WAS SAFE. FOUR DAYS LATER 6/30 I WAS DRIVING HOME AND HEARD A CLACKING NOISE. I STOPPED AND LOOKED AT MY TIRES THINKING I HAD A FLAT. PROCEEDED THE FEW BLOCKS TO GET HOME REALLY AFRAID TO GET BACK IN THIS CAR. WE WERE GOING TO TAKE IT BACK TO MEDVED BUT DROVE A FEW BLOCKS FROM HOME AND STOPPED AT A LIGHT. TURNED THE CORNER HEARD A LOUD METAL CLUNK, FELT IT ON THE FLOORBOARD AS WELL. HAD NO ACCELERATION TO SPEAK OF. I TURNED ON THE FLASHERS AND TRIED TO GET OUT OF TRAFFIC. WAS ABLE TO COAST HOME AND CALL ONSTAR. SPOKE TO A GM REP AT THAT TIME AND HE SAID TO HAVE IT TOWED BACK TO MEDVED.THE NEXT DAY 7/2 WE WERE TOLD THAT THE DRIVE SHAFT BOLTS HAD BEEN SHEARED OFF BUT IT WAS REPAIRED. I REFUSED THE CAR. *TR

S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENTS RE COPY OF LETTER TO MARY BARRA, CHAIRMAN AND CHIEF EXECUTIVE OFFICER (CEO), GENERAL MOTORS EXPRESSING DISSATISFACTION WITH AFTER SERVICE CARE. *SMD THE CONSUMER STATED THERE WAS A LOUD TICKING NOISE COMING FROM THE VEHICLE, WHEN IT WAS STARTED. THE DEALER INSPECTED THE VEHICLE, AND ASSURED THE CONSUMER THE VEHICLE WAS DEPENDABLE. ON MAY 27, 2014 THE CONSUMER FELT A MILD VIBRATION THROUGH THE STEERING WHEEL. THE DEALER STATED THE BALANCE WAS OFF, BUT EVERYTHING WAS FINE. ON JUNE 15, 2014, WHILE DRIVING, THE CONSUMER HEARD A LOUD BANG, THEN A ROUGH TICKING SOUND AND FELT A SHUDDER THROUGH THE STEERING WHEEL. HE GENTLY BRAKED AND PULLED OVER TO THE SHOULDER, INSPECTED THE VEHICLE, BUT FOUND NOTHING WRONG. AFTER THE VEHICLE WAS INSPECTED AGAIN, AND BEING TOLD THERE WAS NOTHING WRONG. HE CONTINUED TO EXPERIENCE A VIBRATION THROUGH THE STEERING WHEEL, AND THE THUMPING BECAME MORE PRONOUNCED. ALSO, THE VEHICLE LURCHED AND A LOUD BANG AND HEAVY VIBRATION, WAS FLT THROUGHOUT THE CAR. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER. THE CONSUMER EXPLAINED TO THE DEALER ABOUT THE VIBRATION TEAR IN THE CLOTH SHIELD HE DISCOVERED, THE TOW TRUCK DRIVER BROUGHT TWO OF THE FOUR THAT HELD THE DRIVE SHAFT TOGETHER TO THE SERVICE REPRESENTATIVE. THE DEALER INFORMED THE CONSUMER THE VIBRATION TEAR WAS A CIGARETTE BURN, AND THE DRIVE SHAFT BOLTS FALLING OUT OF THE VEHICLE AND BEARING FAILURE WERE ISSUES ADDRESS SEVERAL TIMES BEFORE. AFTER THE VEHICLE WAS RETURNED TO THE CONSUMER, THERE WAS LOW PITCHED WHISTLE DURING LIGHT TO MODERATE ACCELERATION, WHICH HE DID NOT HEAR WHEN HE FIRST PURCHASED THE VEHICLE. ALSO, THERE WAS A LIGHT WEIGHT OIL/FLUID LEAKING FROM UNDER THE ENGINE AREA. HE NOTICED THE FUEL CONSUMPTION RANGE HAD DROPPED FROM 17-18 MPG TO 15 MPG. THE REAR END FELT LESS STABLE AND THERE WAS A SLIGHT SHIFT WHEN COMING OFF DRIVEWAYS OR OVER UNEVEN PAVEMENT. (2011 CADILLAC CTS).

BOTH REAR TAILLIGHTS ARE SEPARATING FROM THE BODY AT THE TOP. THERE IS A GAP OF APPROX. 1/4-3/8 INCH FROM THE TOP PEAK OF TAILLIGHT TO BODY. THIS IS ON A 2011 CADILLAC CTS AWD LUXURY WAGON. *TR

BOTH REAR TAILLIGHTS ARE SEPARATING FROM THE BODY AT THE TOP. THERE IS A GAP OF APPROX. 1/4-3/8 INCH FROM THE TOP PEAK OF TAILLIGHT TO BODY. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE MADE A LOUD CLANKING NOISE IN THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT A NEW DRIVE SHAFT AND PINION SLANG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,602.

DRIVING ON A CURVY COUNTRY ROAD THE ENGINE SUDDENLY DIED, I LOST POWER STEERING AND ALMOST RAN OFF THE ROAD. I WAS ABLE TO COAST TO A STOP. I PUT THE CAR IN PARK AND IT STARTED IMMEDIATELY. THE CAR DOES NOT HAVE AN IGNITION KEY, ONLY A FOB. THE ENGINE IS 3.6 CTS 4. I DROVE 2 MILES BACK HOME AND PARKED THE CAR AND WILL NOT DRIVE IT AGAIN UNTIL A RESOLUTION IS OBTAINED FOR THE PROBLEM. *TR

WHEN BACKING OUT OF DRIVEWAY AND TURNING THE STEERING WHEEL TO THE RIGHT WE NOTICED A PRONOUNCED THUMP THAT WAS VERY NOTICEABLE AND WORRISOME. WE CHECKED WITH THE DEALER AND COULDN'T FIND THE PROBLEM AND THE DEALER CHECKED WITH GENERAL MOTORS WHO SAID IT WAS A DESIGN FLAW AND COULDN'T DO ANYTHING ABOUT IT. IT HAS BEEN DOING THE SAME THING UP TO THIS DATE. THE THUMP IS SO GREAT WE WONDER IF IT IS NOT DAMAGING THE CAR. *TR

WHEN GETTING ONTO THE HIGHWAY 2 MILES FROM MY HOME EVERY MORNING, I ACCELARATE FROM 45 MILES AN HOUR TO ABOUT 65 AND 70 MILES AN HOUR. CAR STARTS SHAKING VIOLENTLY (FEELS LIKE YOU ARE DRIVING WITH 2 FRONT FLAT TIRES) AND ENGINE LIGHT COMES ON. MOST OF THE TIME IT FLASHES FOR ABOUT 30 SECONDS AND THEN GOES OFF, AND SOMETIMES ENGINE LIGHT COMES ON AND STAYS ON FOR ABOUT 30 SECONDS. CAR LOSES POWER MOMENTARILY FOR ABOUT 30 SECONDS. I TOOK CAR TO THE DEALERSHIP THE FOLLOWING DAY, AND THEY FOUND NOTHING WRONG. I TOOK THE CAR TO THE DEALER ABOUT 6 WEEKS LATER ON APRIL 27TH 2014 WHEN THE PROBLEM WAS HAPPENING ON A DAILY BASIS EVERY MORNING ONLY. DEALERSHIP KEPT CAR FOR 2 DAYS AND SAID THEY RESOLVED PROBLEM. EXACTLY 2 DAYS LATER SAME THING HAPPENED. PROBLEM CONTINUES TO THIS DAY BUT NOT ON A DAILY BASIS. NOT SURE IF THAT HAS SOMETHING TO DO WITH THE WEATHER NOW THAT IT IS NO LONGER WINTER. I WILL BE MAKING MY THIRD TRIP TO THE DEALERSHIP IN THE NEXT WEEK FOR THIS SAME ISSUE :SHAKING CAR, ENGINE LIGHT ON AND MOMENTARY LOSS OF ACCELERATION POWER. *TR

DUE TO THE RECENT GM PROBLEMS WITH IGNITION SWITCH I WANTED TO FILE THIS COMPLAINT ON MY 2011 CADILLAC CTS AS I AM NOT HEARING MY CAR MENTIONED FOR RECALL. TWICE WITHIN THE FIRST COUPLE MONTHS OF OWNING THE CTS I STARTED TO ACCELERATE INTO TRAFFIC FROM A STOPPED POSITION AND THE CAR COMPLETELY SHUT OFF LIKE A LIGHT SWITCH FLIPPING. NO SOUND WAS MADE BUT SIMPLY EVERYTHING LOST ALL POWER AND FORCED ME TO COAST INTO TRAFFIC...TWICE!! I THREW THE CAR INTO NEUTRAL TO TRY AND RESTART IT WITH NO LUCK. IT WOULDN'T EVEN TURNOVER. I HAD TO COME TO A FULL STOP (COASTING TO SIDE OF ROAD AFTER HAVING TRAFFIC FLY BY ME ON A 3 LANE HIGHWAY) AND THEN THE CAR WOULD RESTART LIKE NOTHING HAPPENED. I TOOK THE CTS TO KEN DIXON CHEVY/CADILLAC (NOW WALDORF CADILLAC) IN WALDORF, MD AND ALSO TO CAPITOL CADILLAC IN GREENBELT, MD. THE TECHS TOLD ME THE CAR SHOWED NO ERRORS ON THE COMPUTER AND ALSO THEY COULD FIND NO FAULT ON THE CAR AND RETURNED IT TO ME. ONE TECH DID MENTION SOMETHING ABOUT A HEAVY KEYCHAIN COULD CAUSE THIS. I PASSED HIM MY KEYS AND HE SAID THAT MY KEYS CERTAINLY SHOULDN'T CAUSE THAT DUE TO THE LIGHT WEIGHT. I AM STILL DRIVING THE CAR AND THIS LATEST NEWS FROM GM HAS ME VERY SCARED TO DRIVE THIS CAR IN WASHINGTON, DC TRAFFIC AND PUT ME AND MY FAMILY AT DAILY RISK. I POSTED THIS PROBLEM ON THE EDMUNDS.COM CADILLAC CTS CAR FORUM IN MARCH OF 2012. NO ACTION WAS TAKEN BY GM CUSTOMER SERVICE. *TT

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE DRIVER'S FOOT SLIPPED OFF THE ACCELERATOR PEDAL. THE FAILURE ALSO OCCURRED WITH THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A DEALER, WHO INDICATED THAT THE PEDAL WAS EQUIPPED WITH A RUBBER RESISTANCE AND COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 18,932. UPDATED 9/29/14*CN

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AS THE SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED WARNING LIGHTS ILLUMINATED. ALSO, THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE THERE WAS A REDUCTION OF ENGINE POWER AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 45,000.

MY HUSBAND WAS DRIVING IN OUR COMMUNITY, ABOUT 15 MPH. HE MADE A RIGHT HAND TURN AND THE CONTROL ARM SNAPPED IN HALF, THE WHEEL BROKE OFF AND THE FRAME CAME CRASHING TO THE GROUND. WE HAVE OWNED THE CAR FOR LESS THAN 3 WEEKS. AAA TOWED THE CAR TO THE NEAREST DEALERSHIP. THE DEALERSHIP REFUSES TO FIX THE CAR UNDER THE MANUFACTURER'S WARRANTY CLAIMING THAT THE CAR HAD TO HAVE BEEN IN AN ACCIDENT. WE HAVE NEIGHBORS WHO HEARD THE THUD AND CAME TO SEE WHAT HAPPENED. THERE WAS NO ACCIDENT/COLLISION. WE HAVE DRIVEN THE CAR A COUPLE HUNDRED MILES. THIS SHOULDN'T HAVE HAPPENED. CADILLAC TOLD US WE NEEDED TO FILE A CLAIM WITH OUR INSURANCE COMPANY. THE DEALERSHIP ESTIMATES $12,000 IN DAMAGE. *TR

16,000 MILES ON MY "VOGUE" TIRES AND THE TREAD FELL OFF. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED WHILE SHIFTING GEARS IT SEIZED IN REVERSE. THE VEHICLE APPROACHED SPEEDS UP TO 80 MPH AND ONLY STOPPED AFTER HE CRASHED INTO A HOME. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, HE APPLIED THE BRAKES AND NOTICED A VIOLENT VIBRATION IN THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE BRAKE DRUMS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE DRUMS AND BRAKES WERE REPLACED THREE DIFFERENT TIMES BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *TR

ON MULTIPLE OCCASIONS MY REAR VIEW CAMERA WHICH IS SUPPOSED TO ENGAGE WHEN THE CAR IS IN REVERSE, HAS FAILED TO COME ON THUS CREATING A BLIND BACK-UP SITUATION. THE DEALER SAID THEY COULDN'T FIND ANYTHING WRONG YET THE PROBLEM CONTINUES AT LEAST ONCE A MONTH. THE DEALER DID SAY OTHER CUSTOMERS HAVE HAD THE SAME PROBLEM. *TR

LOUD SUPERCHARGER GRINDING NOISE. *TR

THE SUPERCHARGER STARTED TO MAKE A NOISE WHICH SOUNDED LIKE MARBLES. IT NOW IS GETTING LOUDER SOUNDING LIKE IT IS GOING TO FALL OFF. IT IS A CTS-V. *TR

WHILE DRIVING HOME FROM WORK, APPROXIMATELY 35 MILES INTO A 40-MILE TRIP, MY TRACTION CONTROL WARNING LIGHT TURNED ON. THE DRIVER INFORMATION CENTER (DIC) INDICATED "SERVICE TRACTION CONTROL, ENGINE POWER REDUCED." THE VEHICLE'S POWER WAS THEN REDUCED, AND I WAS UNABLE TO MAINTAIN MY SPEED (APPROXIMATELY 52 MPH), AND MY CAR SLOWED DOWN DUE TO A LACK OF POWER, AND I WAS ONLY ABLE TO ACHIEVE 40 MPH. I PULLED INTO A PARKING LOT, TURNED THE CAR OFF FOR ABOUT FIVE MINUTES. I THEN RESTARTED THE CAR. THE SAME WARNING LIGHT TURNED ON AND THE DIC SHOWED THE SAME INFORMATION: "SERVICE TRACTION CONTROL, ENGINE POWER REDUCED." WHILE I WAS ATTEMPTING TO COMPLETE MY TRIP HOME, THE WARNING LIGHT CLEARED, AND THE POWER IN THE CAR RETURNED TO NORMAL. ON 12/22/12 IN THE MORNING, I BROUGHT MY CAR TO MY LOCAL DEALERSHIP FOR NORMAL MAINTENANCE AND TO HAVE THE ABOVE PROBLEM INVESTIGATED. NOTHING CAME OF THE INVESTIGATION. ON 12/26/12, AGAIN ON MY WAY HOME FROM WORK, ABOUT 39 MILES INTO A 40-MILE TRIP, THE TRACTION CONTROL WARNING LIGHT TURNED ON, AND THE DIC DISPLAYED THE SAME INFORMATION AS BEFORE: "SERVICE TRACTION CONTROL, ENGINE POWER REDUCED." I IMMEDIATELY DROVE TO THE DEALERSHIP. I ENDED UP LEAVING THE CAR THERE FOR TWO DAYS AND PICKED THE CAR UP ON 12/28/12 EVENING. NO PROBLEMS WERE FOUND. LATER THAT EVENING, THE SAME EVENT OCCURRED, THIS TIME ABOUT 52 MILES INTO A 55-MILE TRIP. THIS SAME EVENT HAS OCCURRED ONCE MORE LAST EVENING (12/31/12), AGAIN ON THE WAY HOME FROM WORK. THE MESSAGE CLEARED ONCE I PARKED THE CAR AND WAITED A LEAST A FEW MINUTES TO ALLOW THE COMPUTER TO RESET(?) THE SAME EVENT HAS OCCURRED FOUR TIMES SINCE 12/21/12, AND MY CONCERN IS THAT AT SOME POINT THE POWER MIGHT BE REDUCED AT A CRITICAL TIME DURING ONE OF MY TRIPS. I SEARCHED YOU DATABASE, AND UNFORTUNATELY, THERE ARE NO OTHER REPORTS OF A SIMILAR NATURE. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE VEHICLE WOULD NOT GO INTO GEAR. THE CONTACT MENTIONED THAT ONCE IT DID THE VEHICLE LUNGED FORWARD AND CRASH INTO THE SIDE OF A BUILDING. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,100. ..UPDATED 12/11/12 *BF THE CONSUMER STATED THE WHEN THE VEHICLE LUNGED FORWARD IT RAN INTO THE FRONT OF THE LOBBY'S GLASS WALL. THE CONSUMER THEN PUT THE VEHICLE INTO NEUTRAL, THEN REVERSE, AND BACKED UP. UPON PUTTING THE VEHICLE IN DRIVE IT ACCELERATED AGAIN AND RAN INTO THE FRONT OF THE BUILDING. THE CONSUMER'S FOOT WAS ON THE BRAKE AT ALL TIMES.THE CONSUMER TURNED THE IGNITION OFF, RESTARTED THE VEHICLE AND IT PROCEEDED TO ACT NORMAL. THE DEALER STATED THAT THE COMPUTER SHOWED THE ACCIDENT DID NOT HAPPEN THE WAY THE CONSUMER STATED. THE CONSUMER IS ATTEMPTING TO OBTAIN VIDEO RECORDINGS OF THE ACCIDENT. THE VEHICLE WAS REPAIRED. UPDATED 12/12/12 *JS

WHILE HAVING THE OIL CHANGED AT THE DEALER, THE DRIVE SHAFT SNAPPED IN TWO. THIS HAPPENED WHEN A TECHNICIAN WAS MOVING THE CAR AFTER THE SERVICE WAS COMPLETED. ALUMINUM DRIVE SHAFT SNAPPED AT A CIRCUMFERENTIAL WELD IN DRIVE SHAFT PIPE. *TR

WAS DRIVING VEHICLE IN SPORTING MANNER WHEN THE SIDE CURTAIN AIR BAGS DEPLOYED AND THE SEAT BELT PRETENSIONERS FIRED. THERE WAS ABSOLUTELY NO ROLL OVER IMMINENT. SAFETY DEVICES WENT OFF COMPLETELY UNNECESSARILY. *TR

WHILE IN REVERSE, FRONT STEERING SEAMS TO SKIP. IT FEELS LIKE A 4WD. I TOOK IT TO AN AUTHORIZED DEALER AND THEY TOLD ME IT WAS NORMAL. THEY EVEN SHOWED ME A BULLETIN FROM GM THAT EXPLAINED THE PROBLEM WAS NORMAL AND TO DO NO REPAIRS. AFTER DRIVING 15,000 MILES, IT HAS STEADILY GOTTEN WORSE. I TOOK IT IN AGAIN. AGAIN THEY TOLD ME IT WAS NORMAL. WHILE THERE, THEY TRIED TO SELL ME NEW TIRES BECAUSE MY REAR TIRES ARE BALD. THEY SAID IT WAS FROM HIGH SPEED STARTS. I EXPLAINED THAT A 73 YEAR OLD PERSON(MY WIFE) IS NOT OUT DRAG RACING AND THERE FOR, THEY MUST BE DEFECTIVE TIRES. THEY CONTACTED CONTINENTAL TIRES(THE MAKER OF THE TIRES) WHOM REPLACED THE TIRES, BUT STATED 15 TO 20 THOUSAND MILES ARE AVERAGE FOR THOSE TIRES. AT $500 EACH, I WOULD EXPECT TO GET MORE MILES OUT OF THE TIRES. NOT HAPPY AT ALL. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS EQUIPPED WITH CONTINENTAL CONTI SPORT TRACK, SIZE 275/40/R19 TIRES. THE CONTACT STATED THAT WHILE STOPPED, A MESSAGE ON THE INSTRUMENT PANEL STATED THAT THE REAR PASSENGER TIRE WAS EXHIBITING LOW AIR PRESSURE THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT NOTICED THAT THERE WAS A LARGE BULGE ON THE SIDEWALL. THE DEALER REPLACED THE TIRE. THE FAILURE RECURRED AT THE SAME TIRE LOCATION APPROXIMATELY ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TIRE WAS REPLACED. THE FAILURE MILEAGE WAS 7,000. UPDATED03/15/12 *BF

WHEN DRIVING VEHICLE AT LOW SPEEDS INTO AND UP A RIGHT HAND DRIVEWAY THERE IS A LOUD CREAKING SOUND COMING FROM THE REAR OF THE SUNROOF. IT DOES NOT CREAK GOING UP A LEFT HAND DRIVEWAY. THE CREAKING IS PREDOMINATELY AT THE REAR AND TO THE RIGHT OF THE SUNROOF. AT NORMAL DRIVING SPEEDS THE CREAKING IS HEARD OVER MODERATE TO LARGE BUMPS. THE CREAKING HAS BEEN GOING ON SINCE DAY 1 WHEN I BOUGHT THE CAR BRAND NEW. *KB

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE RADIO IN ACTIVATION, THE ENGINE STALLED WITHOUT WARNING. DURING THE ENGINE FAILURE, THE RADIO REMAINED IN OPERATION. THE CONTACT WAS ABLE TO RESTART THE ENGINE AFTER TWO ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,747. UPDATED 02/15/12*LJ THE CONSUMER STATED ALL POWER TO THE DASHBOARD, STEERING AND BRAKES CEASED DURING THE FAILURE. THE SERVICE TECHNICIAN WAS UNABLE TO DETERMINED THE CAUSE OF THE STALLING, BUT A SOFTWARE DOWNLOAD HAD BEEN PERFORMED THAT WOULD PROBABLY TAKE CARE OF THE PROBLEM. UPDATED 02/24/12 THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 03/09/12

VEHICLE STALLED OR TRIED TO STALL IN TRAFFIC WHILE IN MOTION AT APPROXIMATE SPEEDS OF 25-35 MPH APPROXIMATELY 10 TIMES OVER A DISTANCE OF APPROXIMATELY 6-8 MILES. WAS TOWED TO DEALER. ON 10-18-11 SERVICE ADVISOR CALLED ME AND ADVISED COMPLAINT COULD NOT BE DUPLICATED AND HAD PERFORMED NORMALLY DURING A TEST DRIVE (APPROXIMATELY 1 MILE) AND VEHICLE COULD BE PICKED UP. VEHICLE WAS PICKED UP AND PERFORMED NORMALLY FOR APPROXIMATELY 10 MILES AND THEN STALLED TWICE WHILE IN MOTION IN TRAFFIC AT SPEEDS OF APPROXIMATELY 25-35 MPH. VEHICLE AGAIN WAS TOWED TO SAME DEALER. ON 10-21-11 I WAS ADVISED PROBLEM WAS EXPERIENCED DURING A TEST DRIVE OF APPROXIMATELY 15 MILES. VEHICLE REMAINS AT DEALERSHIP PENDING A SOLUTION TO PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT WAS DRIVING 35 MPH WHEN THE ACCELERATOR WAS APPLIED BUT THE VEHICLE ABNORMALLY ACCELERATED AT A RAPID PACE. THE BRAKES WERE APPLIED BUT THE VEHICLE DID NOT RESPOND UNTIL THE CONTACT MERGED ONTO THE SHOULDER AND TURNED THE IGNITION OFF. THE VEHICLE WAS RESTARTED WITHIN MOMENTS BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND FOUND NO DEFECT. THE MANUFACTURER WAS CONTACTED WHO STATED HE SHOULD TAKE THE VEHICLE TO THE DEALER AGAIN FOR FURTHER INSPECTION OF THE FAILURE. A COMPLAINT WAS FILED WITH THE MANUFACTURER BUT THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,500.

RECARO SEATS SQUEAK AND ROCK IN THEIR MOUNTS. NOT SECURED PROPERLY. ANNOYING AND IF THE MOUNTS FAIL, THE DRIVER WOULD BE OUT OF POSITION AND CAR COULD CRASH. HAVE BEEN DOING THIS SINCE THE CAR WAS NEW, AND I'M NOT THE ONLY ONE HAVING THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT THE SPEEDOMETER WAS DISPLAYING A SPEED THAT WAS 4 MPH LESS THAN THE ACTUAL SPEED THAN HE WAS TRAVELING AT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE DIFFERENCE IN THE SPEED DISPLAYED WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND THE CONTACT WAS AGAIN INFORMED THAT THE DIFFERENCE IN THE SPEED DISPLAYED WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 429. UPDATED 8/29/11 *CN UPDATED 09/16/11

THIS CONCERNS THE PWM FREQUENCY USED ON MANY LED RUNNING LIGHTS BEING USED ON RECENT MODEL CARS. MY WIFE IS VERY SENSITIVE TO MANY OF THE NEW LED RUNNING LIGHTS AND REFUSES TO DRIVE AT NIGHT BECAUSE OF THEM. THE STROBING OF THE LED LIGHTS MAKES THEM APPEAR TO BE IN MORE THAN ONE PLACE AT THE SAME TIME. THIS MAKES DRIVING BEHIND THEM AND PASSING THEM VERY DIFFICULT FOR HER. I DON'T NOTICE IT BUT SHE DOES AND SHE WILL COVER HER EYES WHEN WE'RE OUT DRIVING AT NIGHT AND GET CLOSE TO THEM. READING ON THE INTERNET, SHE IS NOT THE ONLY ONE WHO COMPLAINS ABOUT THESE LIGHTS. AS AND ELECTRONICS ENGINEER I UNDERSTAND HOW PULSE WIDTH MODULATED DRIVE CIRCUITS ARE USED TO CONTROL THE BRIGHTNESS OF LEDS AS WELL AS THEIR COLOR TEMPERATURE. HOWEVER, I SEE NO REASON FOR THE LOW FREQUENCY BEING USED IN AUTOMOTIVE APPLICATIONS. CERTAINLY RESEARCH HAS BEEN DONE AS TO WHAT PWM FREQUENCY IS ACCEPTABLE TO 99.9% OF THE POPULATION. I THINK THAT LEDS HAVE A BRIGHT FUTURE, INCLUDING IN VEHICULAR APPLICATIONS, AND AM ALL FOR THEIR USE. HOWEVER, THEY NEED TO BE DRIVEN IN SUCH A WAY THAT DOESN'T COMPROMISE THE SAFETY OF OTHERS ON THE ROAD. *TR

I PURCHASED A NEW 2011 CADILLAC CTS COUPE. IT CONTINUOUSLY MAKES A GROANING SOUND WHICH APPEARS TO BE COMING FROM THE REAR PART OF THE DRIVE TRAIN. THE DEALER CHANGED THE DIFFERENTIAL FLUID TO CORRECT THE PROBLEM. HOWEVER, THE PROBLEM REMAINS. I BELIEVE THIS SOUND IS PRODUCED BY A DEFECTIVE COMPONENT IN THE DRIVE TRAIN (DIFFERENTIAL, BEARINGS ETC.), WHICH WILL ULTIMATELY LEAD TO A COMPONENT FAILURE THAT CAN CAUSE A SERIOUS ACCIDENT. *TR