2009 Buick Lacrosse Problems & Complaints

The passenger airbag light started coming on and going off intermittently. After several weeks of this, it was on every time the car is driven. Testing by an ASE certified mechanic revealed that the permanent light results in no front seat airbags. The failed part is the seat presence sensor. The part is - and hasn't been for quite a while - manufactured by GM. Aftermarket parts are costly and the installation cost is in the hundreds of dollars. Research indicates that this is a well-known and long reported issue. Why not a recall years ago? Other than brakes and steering, could there be any more unsafe components than those affecting airbags? The only remedy other than continuously replacing the faulty part, is a bypass module. If it functions correctly, the airbag will deploy regardless of passenger weight. This puts any child or underweight rider in danger. And, of course, considering the expense, many owners will do nothing with possibly grave consequences. I think you "dropped the ball" big time on this one!

My headlamps have been going out sporadically and until recently I was able to

The air bag light on the dashboard is on all the time.It is available for inspection at any time. I do not know if the bag will go off at any time or does it mean that it won't go off on impact. I am nervous about having someone for a passenger. I have informed the dealership of the problem and they did confirmed the problem, it has not been inspected by the manufacturer or others. The light came on the day after I bought the car from the dealership and it has been on every cents.

Passenger airbag intermittently turns on and off when passenger is seated.

REDUCED POWER/TRACTION CONTROL LIGHT CAME ON SUDDENLY AND REDUCED CAR POWER IMMEDIATELY. THIS MADE FOR A VERY DANGEROUS SITUATION WHILE PASSING A TRUCK AND ENTERING THE HIGHWAY. THE CAR DROPPED SPEED VERY QUICKLY MAKING FOR A POTENTIALLY DEADLY SITUATION. THIS PROBLEM COMES AND GOES WITH NO WARNING UNTIL IT HAPPENS. RESEARCH SHOWS THIS IS A BIG PROBLEM FOR GM VEHICLES ESPECIALLY THE 2009 BUICK LACROSS MODELS. IT'S A DISASTER WAITING TO HAPPEN IF IT HASN'T HAPPENED ALREADY. THIS NEEDS TO BE RECALLED ASAP.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHEN THE CONTACT STARTED THE VEHICLE, THE CHECK ENGINE AND SERVICE TRAC SYSTEM WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE WOULD NOT EXCEED 15 TO 20 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE ACCELERATOR PEDAL WAS REPLACED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STARTED AN INVESTIGATION. THE MANUFACTURER INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 99,000.

WAS DRIVING DOWN ROAD GOT TO MY DESTINATION PARKED IT AND WHEN I CAME OUT IT WOULD NOT START FOUND A BURNT FUEL PUMP RELAY CHANGED IT AND DROVE IT HOME. 20 MIN LATER I DROVE IT AGAIN AND MADE IT 2 MILES SAME THING HAPPENED TO RELAY ONLY WHEN I WAS DRIVING IT.

TAKATA RECALL.. ALL OF MY WARNING DASH LIGHTS ARE ON AT TIMES OR THE WHOLE DASH, RADIO AND EVERYTHING GO OUT THEN COMES BACK, THE IGNITION HAS BEEN PAUSING BEFORE IT TURNS OVER, THE FRONT END OF THE CAR RATTLES, ABS, T/C AND AIR BAGS WARNING LIGHTS ARE ALMOST ALWAYS ON.. I HAVE REPLACED 1000.00S OF DOLLARS TO FIX THE PROBLEM AND NOTHING CHANGES. I HAVE REPLACED THE WHEEL HUBS, IGNITION MODULE, THE 700.00 PART FOR THE ECBM, NOTHING CHANGES, I BELIEVE ITS AN ELECTRICAL PROBLEM THAT NO ONE HAS BEEN TO FIND. IT DOESNT MATTER IF THE CAR IS STATIONARY, IN MOTION OR WHERE I AM DRIVING. I NEED HELP WITH MY CAR, PLEASE. I DONT HAVE PICTURES , CAN YOU PLEASE HELP ME

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 40 MPH, THE THROTTLE BEGAN TO FAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,648.

ABOU 50,XXX MILES THE SERVICE AIRBAG LIGHT IN THE DASH BEGAN TO ILLUMINATE INTERMITTENTLY. IT WOULD OCCUR ONCE A MONTH OR SO. THE DEALER WANTED $1200 TO REPLACE THE AB CONTROL MODULE. FOR THE NEXT 46,XXX MILES IT HAS BEEN THAT WAY UNTIL A FEW DAYS AGO. NOW THE AIRBAG LIGHT IS ON CONTINUALLY, MEANING THE AIRBAGS ARE INOPERATIVE. SEEMS LIKE A SAFETY ISSUE TO ME!

AT 80XXX MILES THE DRIVERS FRONT DOOR LOCK ACTUATOR BECAME INOPERATIVE. AT 90XXX MILES THE PASSENGER FRONT DOOR LOCK ACTUATOR BECAME INOPERATIVE. AT 96XXX MILES THE PASSENGER REAR DOOR LOCK ACTUATOR BECAME INOPERATIVE. EACH RUNS $250-300 TO REPAIR. NOT REPAIRING LEAVES THE DOOR UNLOCKED (WHILE DRIVING) OR UNLOCKED (WHILE PARKED AND VEHICLE BECOMES ACCESSIBLE TO ANYONE) OR THE DOOR REMAINS LOCKED WHEN TRYING TO EXIT OR ENTER. IN AN EMERGENCY, THIS MAY CAUSE PROBLEMS. SEARCHING THE INTERNET, THERE ARE MANY COMPLAINTS ABOUT THIS ON THE LACROSSE.

THE AIR BAG MALFUNCTION WARNING LIGHT BLINKS AND THEN REMAINS ON WHEN THE IGNITION IS TURNED ON AND WHEN DRIVING REGARDLESS OF SPEED. THIS CONDITION HAS RESULTED IN THE REPLACING OF THE RELEVANT PART TWICE SINCE I PURCHASED THIS VEHICLE IN 2009 ONCE UNDER WARRANTY AND ONCE OUT OF WARRANTY. THIS RECURRING PROBLEM COMPROMISES THE OPERATION OF THE AIR BAGS IN THE EVENT OF AN ACCIDENT. THE AIR BAGS IN THIS VEHICLE HAVE NEVER BEEN DEPLOYED SINCE IT HAS BEEN ACCIDENT FREE SINCE PURCHASED NEW.

ORIGINAL PURCHASER OF VEHICLE WITH UNDER 120,000 MILES AND HAVE A "REDUCED POWER / ACCELERATOR PEDAL POSITION SENSOR" PROBLEM AS RECALLED BY GM FOR SOME MAKE AND MODELS AS SAME, BUT NOT MINE AS IT DID NOT MANUFACTURED AT SAME PLANT AS OTHERS (AS I WAS TOLD)? I'M FINDING IT COINCIDENTAL THAT I WOULD HAVE THE SAME PROBLEM?

THE SENSOR FOR THE PASSENGER AIRBAG ASSOCIATED WITH THE FRONT PASSENGER SEAT WORKS ERRATICALLY, AND GENERALLY DOES NOT ENABLE THE FRONT PASSENGER AIRBAG WHEN A PASSENGER IS IN THE SEAT. THIS OCCURS WITH A FULL SIZE ADULT IN THE SEAT. THIS CONDITION SEEMS TO OCCUR REGARDLESS OF IDLING OR DRIVING CONDITIONS. IT GENERALLY REPORTS THROUGH INDICATORS THAT THE FRONT PASSENGER AIRBAG IS TURNED OFF AND THE AIRBAG READINESS INDICATOR IS LIT TO INDICATE A PROBLEM. *TR

MY 2009 LACROSSE WILL INTERMITTENTLY DISPLAY THE AIR BAG INDICATOR. I NOTICED THIS WHILE DRIVING THE CAR AROUND TOWN AND THERE IS NO PASSENGER IN THE FRONT SEAT. IT WILL EITHER STAY ON FOR A COUPLE OF DAYS AND THEN DISAPPEAR OR WILL JUST BE ON FOR SHORT PERIODS OF TIME. WHEN I TOOK IT TO THE DEALER THEY STATED IT WAS A SENSOR MODULE AND WOULD BE APPROXIMATELY $1300 TO REPLACE. AS OF THIS DATE, I HAVE NOT HAD IT REPAIRED. THE VEHICLE ONLY HAS APPROXIMATELY 24,000 MILES. I CHECKED TO SEE IF THERE MIGHT BE ANY RECALLS FOR THIS ISSUE AND THERE WERE NONE. BUT IN CHECKING ONLINE, THIS APPEARS TO BE AN ISSUE WITH MANY BUICKS ESPECIALLY THE 2008. TO ME THIS APPEARS TO BE A SAFETY ISSUE THAT SHOULD BE ADDRESSED.

SEATBELT LIGHT CAME ON DASH ON; NO AIRBAG LIGHT ALSO ON FOR PASSENGER SIDE. FIRST TIME IT HAPPENED SOMEONE EXITED PASSENGER SEAT WHILE CAR WAS IN PARK. INTERMITTENT CHIME WHETHER SEAT BELT WAS IN USE OR NOT; WHETHER SOMEONE WAS IN PASSENGER SEAT OR NOT. THAT HAS SINCE CEASED TO HAPPEN. DEALER STATES DASH LIGHT ON ALSO MEANS NO AIRBAG FOR DRIVER SIDE. FIX IS OVER $1500. HAVE READ MANY OTHER SIMILAR COMPLAINTS ALL OVER AMERICA WITH OTHER BUICK VEHICLES AND YEARS. HOW IS THIS NOT A RECALL/SAFETY ISSUE?

WHILE ENTERING INTERSTATE OFF RAMP I STARTED SLOWING DOWN AND VEHICLE ACCELERATED TO A VERY HIGH SPEED. WITH EXTREME BRAKE PEDAL PRESSURE WAS NOT ABLE TO SLOW VEHICLE DOWN FOR APPROXIMATELY 100 YARDS. I HAD TO CHANGE 3 LANES TO AVOID COLLIONS WITH VEHICLES IN FRONT.

WHILE ENTERING A PARKING LOT AT APPROXIMATELY 20 MPH VEHICLE SUDDENLY ACCELERATED AT VERY HIGH RPMS AND JUMPED THE CURB HITTING A TREE, EXTREME PRESSURE ON BRAKE PEDAL WOULD NOT STOP VEHICLE.. THIS WAS THE SECOND TIME IN 2 DAYS THIS PROBLEM OCCURRED..

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/28/16*LJ UPDATED 03/14/17*JB

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT REMAINED OFF EVEN WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DETAILS OF THE REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. THE VIN WAS NOT AVAILABLE. ..UPDATED 11/21/16 *BF *TR

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/16/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/17/16.*JB

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE THE VEHICLE WAS STATIONARY, THE REAR DOOR LOCK ACTUATOR AND MOTOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 60,000. UPDATED 07/13/16*LJ THE CONSUMER STATED THE LETTERING/DECALS HAD WORN OFF THE CONTROL PANEL. THE DEALER REPLACED THE CONTROL HEAD. THE CONSUMER STATED IT HAS SINCE HAPPENED AGAIN. UPDATED 09/22/16. *JB

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 38,975.....UPDATED 07/05/16 *BF IT WAS DETERMINED, THE PASSENGER AIR MODULE HAD AN INTERMITTENT INTERNAL FAILURE. UPDATED 07/14/16. *JB

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE PASSENGER AIR BAG WILL DISPLAY AN OFF INDICATION MANY TIMES WHEN THE SEAT IS OCCUPIED. I WOULD GUESS ABOUT 50 PERCENT OF THE TIME. THIS CONDITION HAPPENS OFF AND ON, DOESN'T MATTER IF THE CAR IS MOVING OR STOPPED OR TYPE OF ROAD. BELOW ASK WHEN THIS CONDITION HAPPENED. IT HAPPENS ANYTIME WE DRIVE THE CAR, NOT A SPECIFIC DATE.

FRONT PASSENGER SEAT WHEN OCCUPIED - THE AIR BAG AND SEAT BELT NOT ON INDICATOR LIGHT WILL GO ON AND OFF INTERMITTENTLY UNDER ALL DRIVING CONDITIONS, INCLUDING STATIONARY.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE AUTOMATIC LIGHT SETTING FAILS TO WORK IN THE DARK. THE DEALER DIAGNOSED THAT THE PASSENGER SIDE HEADLIGHT ASSEMBLY HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (VISIBILITY, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEAD LIGHTS BECAME INOPERABLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/22/16*LJ UPDATED 12/14/2017*JS

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED. IN ORDER TO CONTINUE DRIVING, THE CONTACT HAD TO USE THE HIGH BEAM LIGHTS TO DRIVE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE RELAY SWITCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

GM RECALL # N140291 WAS ISSUED 11/25/2014. AS OF 1/6/2016 A REMEDY IS NOT YET AVAILABLE PER THE GM WEB SITE. REALLY? WHEN IS THE NHTSA GOING TO START PROMPTING SOME ACTION FROM GM?

ABS STABILITY TRACKING LIGHTS COME ON, CAR DIES NO POWER STEERING OR BRAKES SEEMS LIKE A SAFETY ISSUE DRIVING A CAR THAT IS STILL MOVING WITH NO STEERING OR BRAKES. IN THE PAST THE FUSE BOX UNDER THE HOOD CAUGHT ON FIRE AND MY ELECTRIC SEATS WOULD NOT SHUT OFF AND BURNT OUT.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED AND POWERED ON, THE GEAR SHIFT INADVERTENTLY SHIFTED TO REVERSE AND ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,466.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS WERE ACTIVATED BUT FAILED TO ILLUMINATE. THE FAILURE RECURRED ON A SEPARATE OCCASION. IN ADDITION, THE DAYLIGHT RUNNING LIGHTS FAILED TO OPERATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

ABS STABLILITY TRACTION LIGHTS COME ON AND THE CAR DIES I HAVE NO POWER STEERING OR BREAKING POWER AND MY CAR IS STILL MOVING. GM DID THE PETAL RECALL TO IT THINKING THAT WOULD FIX IT, IT DID AND HAS NOT. THIS IS A DEATH TRAP I HAVE LOST FAITH IN DRIVING THIS CAR. HOW IS THIS NOT A SAFETY ISSUE??? HAS HAPPENED TWICE.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 1/12/16 *CN

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE HEADLIGHTS WENT OUT WITHOUT WARNING AND COULD NOT BE CUT BACK ON. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,000.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO USE THE HIGH BEAMS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP DRIVER MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,500. VIN TOOL CONFIRMS PARTS ARE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 55 MPH AND ACTIVATING THE SEAT HEATER, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/21/16 *SS *JS

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE AND THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. UPDATED 01/27/16*LJ

AIR BAG INDICATOR LIGHT ON PASSENGER SIDE IS OFF 50% OF TIME WHEN CARRYING A PASSENGER ELECTRIC AUTOMATIC DOOR LOCKS FAIL TO OPERATE ON DRIVER'S SIDE AND ON OCCASIONS WHEN THEY WORK YOU HAVE TO MANUALLY UNLOCK THE DOORS

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE HEADLIGHTS STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 32,000. UPDATED 11/12/15*LJ UPDATED 1/4/2016*JS

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT HEAD LAMPS AND DAYTIME RUNNING LIGHTS FAILED WITHOUT WARNING. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS TO INCREASE HIS VISIBILITY. THE FRONT HEAD LAMPS AND DAY TIME RUNNING LIGHTS WOULD NO LONGER ILLUMINATE; THEREFORE, THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS WHILE DRIVING AT NIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. UPDATED 11/18/15*LJ UPDATED 12/09/15 *JB

MY MOTHERS AUTOMATIC LOW BEAM HEADLIGHTS WILL INTERMITTENTLY FUNCTION. MY MOTHER IS 85 YEARS OLD AND THIS IS A POTENTIALLY DANGEROUS CONDITION FOR HER. SHE IS NOT AS ATTENTIVE AS SHE WAS WHEN SHE WAS YOUNGER AND SHE DOES NOT NOTICE THAT THE LIGHTS ARE NOT SHINING UNTIL SHE GETS IN A RURAL AREA AND REALIZES THAT SHE CANNOT SEE. THIS CAN CAUSE HER TO GET A LITTLE ANXIOUS AND CONFUSED UNTIL SHE STOPS TO TURN ON THE HEADLIGHTS MANUALLY. THIS CONDITION WAS BROUGHT TO THE ATTENTION OF A CHEVROLET DEALER AND SHE WAS TOLD THAT THE PART THAT WAS NEEDED TO FIX THIS PROBLEM FOR A POTENTIAL 269,586 VEHICLES WAS NOT AVAILABLE. THIS IS RIDICULOUS! A TEMPORY REPLACEMENT PART WAS INSTALLED ON 7/29/15. THE RECALL BULLITEN STATES THAT ONLY THE LOW BEAM LIGHTS ARE AFFECTED. THIS IS NOT CORRECT WITH THIS VEHICLE. ON MY MOTHERS VEHICLE THE HIGH BEAM AND LOW BEAM LIGHTS MAY OR MAY NOT WORK ON THE AUTOMATIC SETTING. THE VEHICLE DOES NOT HAVE TO BE HOT. THIS CONDITION IS STILL PRESENT ON A COLD OR HOT VEHICLE SINCE THE TEMPORARY PART WAS INSTALLED! THE DASH INDICATOR LIGHTS DO NOT FUNCTION PROPERLY ALSO. THE LOCAL DEALER HAS BEEN VERY NICE AND HAS DONE EVERYTHING THAT GM HAS TOLD THEM TO DO. GM HAS APPARENTLY NOT LEARNED IT'S LESSON OVER THE KEY SWITCH RECALL AND GM DOES NOT SEEM TOO CONCERNED OVER THIS PROBLEM. GM'S RESPONSE TO THIS RECALL IS IRRESPONSIBLE AND UNACCEPTABLE. IF GM KNEW JUST HOW UPSET MY MOTHER WAS ABOUT THIS MALFUNCTION THEY MIGHT BE MORE CONCERNED. MY MOTHER HAS ONLY BEEN TRYING FOR TEN MONTHS TO GET THE HEADLIGHTS REPAIRED. I CAN ONLY ASSUME THAT GM MUST SEE THIS MALFUNCTION AS AN UNIMPORTANT ISSUE!

WAS GOING DOWN HIGHWAY AT NIGHT AND MY HEADLIGHTS SUDDENLY WENT OFF ,I HAD TO DRIVE ABOUT 4 MILES WITH NO HEADLIGHTS AND BLINKERS FLASHING. AS I PULLED INTO MY STOP AND PUT CAR IN PARK ,LIGHTS CAME BACK ON. I DROVE BACK HOME NO PROBLEM . CALLED DEALER ON MONDAY THEY MADE AN APPT. FOR ME ON WEDNESDAY MAY 6,2015 AND THEY REPLACED HEADLIGHT INTERNAL SWITCH AND CHARGED ME 121.69+ TAX ALSO SAID BATTERY WAS TESTING BAD SO ANOTHER 99.95+ TAX .NOW SINCE I DON'T DRIVE MUCH AND ESPECIALLY NOT AT NIGHT IT WAS A WHILE LONGER ,BUT IN JULY I EXPERIENCED IT AGAIN SAME THING ,EXCEPT THIS TIME I PULLED OFF HIGHWAY AND WAS MESSING WITH LIGHT SWITCH AND FIGURED OUT I COULD TURN SWITCH FROM AUTO ON TO MANUAL ON AND MY BRIGHT LIGHTS WOULD WORK. I TRIED GETTING IT FIXED BUT THIS TIME L&M MOTORS SAID THEY COULDN'T FIND ANYTHING WRONG BUT IF I HAD THE PROBLEM AGAIN TO SWING BY AND LET THEM SEE. WELL SINCE IN THE DAYTIME YOU WOULDN'T KNOW THIS ,AND THEY ARE CLOSED AT 5PM BEFORE DARK ,NOT MUCH OF A CHANCE ,RIGHT?? SO ANY WAY I FOUND OUT THERE IS A PENDING RECALL, SO HOW DO I DRIVE AT NIGHT??? UNTIL IT CAN BE FIXED .

THE AIR BAG LIGHT COMES ON INTERMITTENTLY. I TOOK IT IN FOR SERVICE, AND WAS TOLD IT WOULD BE $1300 TO REPLACE THE PASSENGER PRESENCE MODULE. I'VE SEEN OTHER COMPLAINTS ONLINE REGARDING THIS SAME ITEM. I'VE ALSO HAD ISSUES WITH THE AUTOMATIC LOCKS. IT INITIALLY STARTED WITH THE PASSENGER FRONT DOOR, AND HAS NOW PROGRESSED TO ALL THE DOORS. THE PRICE I WAS GIVEN TO REPAIR THIS WAS $1600. AGAIN, I'VE SEEN NUMEROUS ONLINE COMPLAINTS CONCERNING THIS ITEM. THIS IS MY 3RD BUICK, AND I DO NOT INTEND TO BUY ANOTHER ONE. IT SEEMS ONCE THE WARRANTY EXPIRES, SEVERAL COSTLY REPAIRS ARE INCURRED.

IN JANUARY OF 2015 THE ELECTRONIC DOOR LOCK SYSTEM BEGAN TO MALFUNCTION. THE REMOTE FIRST FAILED TO CONTROL THE RIGHT REAR DOOR. THEN THE MALFUNCTION SPREAD TO THE LEFT FRONT DOOR LOCK. THE SITUATION BECAME WORSE UNTIL THE ENTIRE LOCKING SYSTEM COULD ONLY BE CONTROLLED MANUALLY. EVEN THEN THE PHYSICAL KEY CONTROL FREQUENTLY MALFUNCTIONED. SAFETY HAZARDS WERE CREATED INCLUDING LOCKING THE KEYS INSIDE AN UNOCCUPIED RUNNING VEHILE, BEING TOTALLY UNABLE TO UNLOCK THE VEHICLE, AND GENERALLY INCONSISTENT ABILITY TOO MAINTAIN CONTROL OVER THE VEHICLES LOCKING STATUS. APPROXIMATELY $1,000 DOLLARS HAVE BEEN SPENT USING GENUINE GMC PARTS TO CORRECT THE PROBLEM. IT IS STILL UNSTABLE AND IN A DETERIORATED CONDITION.

I AM A USED CAR DEALER AND SELL A LOT OF BUICK LACROSSES AND HAVE SEEN AT LEAST 7 BAD PASS. SEAT SWITCHES IN THE SEAT VERY EXPENSIVE TO FIX AND SHOULD BE RECALLED BY GM,THIS WILL TURN THE AIR BAG LIGHT ON

LOSS OF LOW BEAM HEADLIGHTS

I WAS DRIVING ON PARKWAY IN NASSAU COUNTY AT 11:30 AM ON 7/2/15 ON A SUNNY DAY AND THE WINDSHIELD WIPERS STARTED GOING UP AND DOWN SLOWLY, I HAD NOT PUT THEM ON. WHILE DRIVING I TRIED TO STOP THE WIPERS TO NO AVAIL. THE COMPUTER ON DASHBOARD STATED 'OPEN HOOD' BUT AS I WAS DRIVING THE HOOD WAS DEFINITELY NOT OPEN. I LATER REALIZED THE COMPUTER WAS SAYING... OPEN THE HOOD. A FEW MOMENTS LATER I SAW SMOKE COMING OUT OF THE PASSENGER SIDE OF THE HOOD AND THE COMPUTER SAID SOMETHING LIKE 'SYSTEM FAILURE'. I IMMEDIATELY PULLED OVER, TURNED OFF THE CAR AND TOOK THE KEYS. THE WINDSHIELD WIPERS WERE STILL MOVING EVEN THOUGH THE CAR WAS OFF AND KEYS WERE OUT OF THE IGNITION. A VOLUNTEER FIREFIGHTER FROM LOCAL AREA SAW MY CAR, PULLED OVER, OPENED THE HOOD AND USED AN EXTINGUISHER ON THE FUSE BOX WHICH WAS SMOKING BADLY ALTHOUGH WE DIDN'T SEE FLAMES. HE DISCONNECTED THE CABLES ON THE FUSE BOX, LOCAL FIRE DEPARTMENT AND NY STATE TROOPER ARRIVED. MY CAR WAS TOWED TO MY MECHANICS GARAGE. WE HAVE SINCE FOUND OUT THAT THE FUSE BOX WAS DISTROYED WITH MOST DAMAGE TO THE HDM RELAY AS POSITION #35 IS SEVERELY DAMAGED. I BELIEVE THIS IS ALSO NEXT TO THE WINDSHIELD WIPER RELAY WHICH IS WHY THEY WENT ON. ALSO 3 MAJOR WIRING HARNESSES WERE MELTED AND DESTROYED. WE DON'T KNOW IF THE COMPUTER OR ANY OTHER FEATURE UNDER THE HOOD IS AFFECTED AT THIS TIME. THE DAMAGE AT THIS POINT IS ESTIMATED TO BE $4,000 IN PARTS AND LABOR NOT INCLUDING POSSIBLE COMPUTER DAMAGE. I HAVE SEEN ON THE INTERNET THAT MY CAR IS INCLUDED IN RECALL N140291 LOSS OF LOW BEAM HDM DATED 11/25/14 BUT THAT GM 'WILL' PROVIDE A PLAN FOR REMEDYING THE DEFECT. ALSO ON THE INTERNET IS HAS BEEN REPORTED BY MANY PEOPLE THAT THEY HAD SIMILAR ISSUES WITH FIRE STARTING IN THE FUSE BOX IN HDM POSITION #35. THIS IS A SERIOUS SITUATION THAT NEEDS TO BE ADDRESSED AND RESOLVED NOW BY GM BEFORE SOMEONE IS HURT IN A FIRE. UPDATED 06/08/16*LJ *CN

THIS HAS HAPPENED TWICE. TWICE I WAS GOING ABOUT 55 OR 60 MILES PER HOUR AND SUDDENLY I HAD REDUCED POWER. THIS HAPPENED IN JULY AND THEN SEVERAL MONTHS AGO. MY ENGINE LIGHT HAS COME ON AND CODES SHOW THAT P1125, ACCELERATOR PEDAL POSITION SENSOR FAULT, AND P2138 ACCELERATOR PEDAL POSITION PERFORMANCE. I RECALL I GOT A LETTER FROM GM ABOUT THIS MATTER, BUT I CAN NOT LOCATE AT THIS TIME..

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO OPEN FROM THE INSIDE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER DISTRIBUTION CENTER THE (PDC) NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,337.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED AN UNREASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WISH TO FORMALLY COMPLAINT THAT BUICK HAS BEEN REMISS IN ITS SERVICE TO ITS CUSTOMERS. AFTER A SIMPLE GOOGLE SEARCH I FOUND THAT THE PROBLEM OF MALFUNCTIONING PASSENGER SIDE AIRBAG MODULE (PASSENGER PRESENCE IS NOT DETECTED WHEN THE PASSENGER IS IN THE SEAT AND SHOWS MALFUNCTION ON THE DASHBOARD) IS PRETTY COMMON WITH THIS VEHICLE. I AM VERY SURPRISED BUICK IS NOT AWARE OF THIS SERIOUS FLAW AND DID NOTHING TO RECTIFY IT. INSTEAD THE CUSTOMER IS BESET WITH HIGH REPAIR COSTS EACH TIME THIS MODULE FAILS DUE TO DESIGN FLAW THAN DUE TO NORMAL WEAR AND TEAR.

2009 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION AND IGNITION RECALL ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING HOME ONE NIGHT, THE HEADLIGHTS WENT OUT. THE CONSUMER WENT TO THE DEALER, WHERE THEY CLAIMED THEY FIXED THE PROBLEM. IN JANUARY 2015, THE CONSUMER RECEIVED A RECALL FOR THE VERY PROBLEM SHE EXPERIENCED. THE LETTER WENT ON TO SAY, IF THE PROBLEM WAS FIXED, IT WAS STILL NOT SOLVED, AS THERE WAS NO CURRENT FIX FOR THE ISSUE. *JB UPDATED 09/11/15*LJ UPDATED 10/20/2017*CN

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE LOW BEAM HEAD LAMPS FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE KEY PARTIALLY DISENGAGED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED. THE VEHICLE ROLLED TO THE BOTTOM OF THE INCLINE AND THEN RESTARTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

DRIVING HOME AT 11PM IN THE DARK AND LOST HEADLIGHTS COMPLETELY FIRST TIME IN SEPT 2014 THEN AGAIN IN OCTOBER 2014 AND MOST RECENTLY 3 TIMES IN MAY 2015 ALL 3 TIMES I WAS DRIVING 55 MPH IN THE DARK AND LAST ONE WAS IN POURING RAIN.. LUCKILY THERE WERE STREET LIGHTS EACH TIME ..I PULLED OVER QUICKLY ,BLINDLY AS THE DASH LIGHTS WENT OUT, TOO, SO I COULDN'T SEE WHERE THE 4 WAY FLASHERS WERE TO TURN THEM ON ..I GOT OUT AND LOOKED GOT BACK IN SHUT CAR OFF STARTED IT BACK UP AND THE HEADLIGHTS CAME BACK ON ..THE MOST RECENT TIME AND THE FIRST TIME I HAD NO HIGH BEAMS EITHER ..LITERALLY NO LIGHTS FOR 30 SECONDS TO 3 MINUTES .. HAD THERE BEEN TRAFFIC I MAY HAVE BEEN IN AN ACCIDENT OR IF NOT FOR STREETLIGHT IN POURING RAIN I WOULD HAVE ENDED UP IN A DITCH OR WORSE .. THERE IS A RECALL ON LOWBEAMS BUT DEALER WOULDN'T FIX IT BECAUSE GM IS DRAGGING THEIR FEET ABOUT THE PROBLEM..SO I TOOK IT ON MY OWN TO ORDER A RELAY REPLACEMENT PART ONLINE HEADLIGHT MODULE TODAY TO SEE IF THAT FIXES THE PROBLEM UNTIL GM DECIDES TO ISSUE THE RECALL GUIDELINES TO THE DEALERS ... ..I DON'T UNDERSTAND WHAT THEY ARE WAITING FOR .. THIS IS A VERY SCARY SITUATION I DON'T DRIVE AFTER DARK AND WE CANT AFFORD TO BUY ANOTHER VEHICLE AS MY HUSBAND IS RETIRED AND DISABLED . *TR

DASH LIGHTS FADE IN AND OUT WHILE DRIVING. NOTHING SEEMS TO CAUSE IT THEY JUST GO OUT MAKING IT IMPOSSIBLE TO SEE THE SPEED, READ THE ONSTAR DIRECTIONS OR SEE THE MILEAGE. SOMETIMES MILEAGE ONLY WILL SHOW, SOMETIMES MILEAGE ONLY DOES NOT SHOW. BIGGEST PROBLEM IS THAT THE SPEEDOMETER DOES NOT SHOW. THIS IS AN ON GOING PROBLEM. IT IS NOT POSSIBLE TO SAFELY DRIVE THIS CAR AT NIGHT. ON OCCASION THERE ARE NO DISPLAY LIGHTS OF ANY TYPE SHOWING IN THE CAR - THE CAR IS IN TOTAL DARKNESS INSIDE. THE PROBLEM DOES OCCUR DURING THE DAYTIME AS WELL BUT IF THE SUN IS OUT IT IS NOT SUCH A BIG PROBLEM. I HAVE TALKED TO FRIENDS WHO HAVE THE SAME PROBLEM WITH THEIR VEHICLES. THIS IS A SAFETY ISSUE BUT I HAVE BEEN UNABLE TO GET GM OR MY CAR DEALERSHIP TO ACKNOWLEDGE THIS PROBLEM EXISTS. I AM UNABLE TO DRIVE MY CAR AT NIGHT OR WHEN THERE IS A RAINSTORM BECAUSE I PANIC WHEN I HAVE NO INTERNAL LIGHTS OR CAN SEE THE SPEED I AM TRAVELING AT. TURNING ON MY HEADLIGHTS MANUALLY DOES NOT SOLVE THIS PROBLEM.

WHILE DRIVING ON THE INTERSTATE AT 9:33PM I NOTICED MY AUTOMATIC HEADLIGHTS HAD SWITCHED OFF, AFTER NOTICING OTHER DRIVERS FLASHING THEIR HEADLIGHTS TO WARN ME, I HAD TO USE MY HIGH BEAMS TO DRIVE.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS INTERMITTENTLY FAILED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. MA 08/17/2015

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO WORK WITHOUT WARNING. THE CONTACT HAD TO APPLY THE HIGH BEAMS EACH TIME THE FAILURE OCCURRED. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE MORE THAN THREE MONTHS BEFORE THE RECALL NOTIFICATION WAS RECEIVED. THE CONTACT WAS INFORMED THAT THERE WAS CURRENTLY NO PERMANENT REMEDY TO REPAIR THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE REMEDY WAS STILL UNDER DEVELOPMENT. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE REMEDY WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A PERMANENT REMEDY FOR THE RECALL REPAIR. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 5/20/15*CN UPDATED 10/4/2017*CN

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. UPDATED 5/19/15*CN UPDATED 7/1/2015*JS

WE HAVE HAD THE VEHICLE SINCE 10/16/2012 AND RECENTLY NOTICED THE REFLECTION IN A STORE FRONT GLASS THE LEFT HEADLIGHT WILL GO OUT. THIS IS THE ONLY WAY WE NOTICED THE LIGHTS GOING OUT.. WE HAD THE VEHICLE SERVICED LAST WEEK AND MENTIONED IT TO THE SERVICEMAN. HE SAID HE FOUND NOTHING WRONG. I HEARD APPROX 2 WEEKS AGO ON T>V. THAT THE ? - 2009 BUICK LACROSSE HEAD LIGHTS WOULD GO OUT. WOULD THIS INCLUDE 2010 . SOMETHING IS DEFINITELY WRONG.I REPORTED THIS THE 1ST TIME 11/04/14. *TR

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACTS VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE FAILURE RECURRED TWO HOURS AFTER THE RECALL REPAIR. THE FRONT HEAD LAMPS WOULD NO LONGER ILLUMINATE. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,054.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER STATED THAT A SOLUTION FOR THE FAILURE HAD NOT YET BEEN DEVELOPED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V755000 (EXTERIOR LIGHTING); HOWEVER, THE CONTACT STATED THAT THE RECALL REMEDY WAS NOT EFFECTIVE. WHEN THE CONTACT OPENED UP THE PANEL WHERE THE MODULE WAS REPLACED, HE DISCOVERED THAT THE FUSE PANEL WAS BURNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. UPDATED 04/13/15*LJ UPDATED 9/21/2017*CN

WE HAVE EXPERIENCED MULTIPLE ELECTRICAL PROBLEMS WITH OUR 2009 BUICK LACROSSE. IT FIRST APPEARED AS A BAD BATTERY WHICH WAS REPLACED. USING THE IN-CAR DIGITAL READOUT, WE BEGAN TO SEE STRANGE VOLTAGE READINGS IN THE CAR. THE VOLTAGE WOULD SOME TIMES READ AS LOW AS 12.6 VOLTS AND THEN WOULD START A STEADY CLIMB UP TO 14.4 VOLTS. IT MIGHT STAY THAT WAY FOR HOURS OR MIGHT SLOWLY DROP TO THE LOW LEVEL. AT THE LOW LEVEL, WE HAVE NOTICED THAT MULTIPLE ITEMS LIKE THE SPEED CONTROL AND THE AIR CONDITIONING WOULD NOT WORK UNTIL THE VOLTAGE WAS AT THE HIGH LEVEL. WE HAVE HAD AN EPISODE WHERE THE LOW BEAM WOULD NOT OPERATE UNTIL I SWITCHED THE HIGH BEAM ON AND THEM SWITCHED TO LOW BEAM. WE HAVE RECEIVED THE RECALL NOTICED ON THAT ITEM. OTHER STRANGE THINGS ARE HAPPENING LIKE THE RADIO CHANGING STATIONS ON ITS OWN. THE PASSENGER SEAT INDICATOR READS FALSE AT TIMES WHEN TRAVELING. THE AIR BAG INDICATOR LIGHT READS OFF AND THE SEAT BELT INDICATOR READ UNLATCHED. AS WE CONTINUE TRAVELING, THE INDICATORS GO BACK TO THEIR NORMAL INDICATIONS. *TR

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

TL*THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, IT WAS NOTICED THAT THE SPEEDOMETER INDICATED AN INACCURATE READING LEVEL OF 120 MPH. IN ADDITION, THE TIRE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

CONSUMER FRONT SEAT PASSENGER AIRBAG INDICATOR DOES NOT DISPLAY WHEN PASSENGER IS SITTING THE IN SEAT.*TA THE AIR BAG SENSOR WAS REPLACED. HOWEVER, THE PROBLEM CONTINUED. THE CONSUMER WAS INFORMED BY A LOCAL GARAGE MECHANIC, THE PASSENGER PRESENCE SYSTEM WOULD NEED TO BE REPLACED, AT A COST OF $500. *JB

CAR WAS TOWED TO AUTO REPAIR SHOP WHERE THE AIRBAG LIGHT AND CHECK ENGINE LIGHTS WERE ILLUMINATED. HAVE HAD FOUR DIAGNOSTICS PERFORMED AND PROBLEM NOT FOUND. ADVISED A COMPLETE TEAR DOWN OF PASSENGER SEAT WOULD NEED TO BE DONE TO LOCATE ISSUE WHICH IS COSTING ME AN EXUBERANT AMOUNT OF MONEY FOR SOMETHING THAT SHOULD BE FIXED ON A RECALL. *TR

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY STATED THAT THE PARTS SHOULD HAVE BEEN AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RIGHT FRONT PASSENGER SEAT AIRBAG TURNS ITSELF OFF INTERMITTENTLY WITH PASSENGER SEATED AND BUCKLED. DEALER REMOVED AND REINSTALLED SEAT AND REPLACED FAULTY PPS MODULE AND CUSHION ASSEMBLY 06/18/2012, 48,072 MILES. PROBLEM RECURRED, DEALER REZEROED SYSTEM AND RECHECKED OK, 02/20/13, 62,481 MILES. PROBLEM RECURRED, DEALER REPLACED PPS SENSOR 03/13/2013, 63,441 MILES. PROBLEM IS NOW RECURRING 10/07/2014, MILEAGE 96,956, AND HAS BEEN FOR ABOUT 2 MONTHS, WITH A PASSENGER ALWAYS SEATED AND BUCKLED, WT. 135 LBS. OR MORE. *TR

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT A EXPECTED PART AVAILABILITY DATE WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 11/20/14*LJ UPDATED 8/4/2015*JS

THE HEADLAMPS WENT OUT AT NIGHT NO REASON BACK ON AUG 6 WITH MY WIFE DRIVING AFTER SHE TURNED OFF THE HIGH BEAMS. I ASSUMED SHE UNINTENTIONALLY TURNED THEM OFF. LAST NIGHT WHEN I WAS DRIVING THEY WENT OFF AGAIN FOR NO REASON. I HAD TO TURN ON THE HIGH BEAMS IN ORDER TO SEE. THIS HAS NEVER HAPPENED IN ALL MY YEARS OF DRIVING. I WAS WONDERING IF THIS IS A PERVASIVE PROBLEM WITH THE VEHICLE. *TR

LEFT HOME FOR LOCAL RESTAURANT ABOUT 7:AM ON MAY 8. TRAVELING DOWN HWY 2 LANE, MUST HAVE DROPPED WHEEL OFF PAVEMENT AND THE CAR WENT CRAZY. I DO NOT REMEMBER WHAT HAPPENED. THE ACCIDENT REPORT SAYS VEHICLE CROSSED THE ROAD, HIT A BANK HEAD FIRST AND FLIPPED THE VEHICLE. ONE CAR ACCIDENT. AIRBAGS DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO A HOSPITAL, THEN TRANSPORTED TO ANOTHER STATE TO A TRAUMA CENTER. MULTIPLE INJURIES. I WAS IN HOSPITAL FOR 12 DAYS AND THEN A NURSING REHAB FOR 2 WEEKS. I DID NOT KNOW THERE WAS A RECALL ON MY VEHICLE UNTIL THIS MONTH AUGUST 2014. NO OTHER CARS WERE INVOLVED. *TR

I WAS DRIVING TO WORK USING MY NORMAL DRIVING ROUTE IN THE MORNING ABOUT SIX AM . THE CONDITIONS WERE DRY AND CLEAR. THIS ROUTE HAS NO SERIOUS ROAD HAZARDS AND IS APPROXIMATELY 13.5 MILES IN DISTANCE. I ROLLED UP TO A TRAFFIC LIGHT TO MAKE A LEFT TURN. UPON WAITING FOR THE LEFT TURN ARROW TO COME ON THE CAR STOPPED RUNNING. THE ENGINE SHUT DOWN .... NONE OF THE LIGHTS ON THE CAR WOULD WORK AND IT WOULD NOT RESTART. I PUSHED THE CAR MY SELF INTO A GAS STATION ENTRANCE WITH SOME DIFFICULTY I WILL SAY. I AM A BIG PERSON SO IT WAS NOT THAT HARD TO ROLL THIS CAR A FEW FEET. I REMOVED THE KEY AND GOT OUT AND OPENED THE HOOD TO CHECK THE BATTERY CONNECTIONS. THEY WERE CONNECTED AND TIGHT. I SHUT THE HOOD THINKING TO MYSELF WHAT I SHOULD DO? SO I TRIED TO START THE CAR WITH THE AUTOMATIC KEY FOB START SEQUENCE. TO MY SURPRISE IT STARTED!! ALL LIGHTS AND GAUGES WERE WORKING. I PUT THE CAR IN DRIVE TO COMPLETE MY DRIVE TO WORK. I HAD ABOUT 1 MILE TO GO. AS I DROVE AWAY THE HEAD LAMPS SHUT DOWN. ALONG WITH THE TURN SIGNALS AND POSSIBLY THE BRAKE LIGHTS. I ARRIVED AT WORK AND PARKED LEAVING THE CAR RUNNING. I ATTEMPTED TO USE THE SWITCHES TO TURN THE HEAD LIGHTS ON BUT HAD NO SUCCESS . NO LIGHTS AT ALL NO GAUGES AT ALL. LATER THAT DAY I WAS LEAVING WORK AND EVERYTHING OPERATED ON MY DRIVE HOME. SAFE TO SAY I AM A BIT PISSED OFF. I WAS ASSURED THAT THIS CAR WAS NOT PART OF THE RECALL BY MY DEALER O'REILLY BUICK OF NEWTOWN SQUARE PA. WHEN I PURCHASED THIS CAR IT WAS LISTED AS 'GM CERTIFIED USED CAR'. LOOKS LIKE AFTER I AM DONE WITH THIS REPAIR, THIS CAR IS GOING TO BE TRADED IN. ALONG WITH THIS RECALL THERE HAS BEEN A FEW MAJOR ELECTRONIC REPAIRS TO THIS CAR. ALONG WITH REAR ALIGNMENT ISSUES THAT WERE PRESENT WHEN THIS CAR WAS ASSEMBLED. I AM DONE WITH GM! *TR

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT IT WAS DIFFICULT TO SHIFT THE VEHICLE FROM PARK INTO REVERSE. THE GEAR SHIFTER RESPONDED AS IF IT WOULD BREAK WHEN ATTEMPTING TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE LOW BEAM HEAD LIGHTS SUDDENLY FAILED. AFTER TURNING THE HIGH BEAMS LIGHT ON THE TAIL LIGHT WOULD NOT OPERATE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED MULTIPLE TIMES. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RESET BUTTON FOR THE HEADLIGHT FUSE WAS FAULTY AND NEEDED TO BE REPLACED. THE FUSE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS SUDDENLY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

BOTH LOW BEAM HEADLIGHTS FAILED WHILE DRIVING IN THE DARK. *TR

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 67,000.

TL*THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED ON THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 09/11/14*LJ THE CONSUMER STATED THE MANUFACTURER HAS RECALLED THE IGNITION SWITCH BUT HAS NO SOLUTION. UPDATED 1/13/2015 *JS

THE OWNER HAD BEEN SMELLING A BAD ODOR WHEN SHE ARRIVED AT HER DESTINATION IN A MALL PARKING LOT. THE ODOR DID NOT FADE WHEN THE VEHICLE ENGINE WAS TURNED OFF AND SUBSEQUENTLY OPENED THE HOOD. BLACK SMOKE WAS SEEN COMING FROM THE FUSE BLOCK. UPON REMOVING THE COVER TO THE FUSE BLOCK, THE OWNER OBSERVED A SMALL FIRE WHICH CAUSED DAMAGE TO THE WIRING HARNESS. THE VEHICLE WAS LATER EXAMINED BY AN INDEPENDENT ENGINEERING CONSULTANT WHO IDENTIFIED THE ORIGIN OF THE FIRE. THE ORIGIN WAS PLACED AT THE # 35 POSITION IN THE FUSE BLOCK WHICH WAS OCCUPIED BY THE HDM MODULE. IT WAS LATER LEARNED FROM THE OWNER THAT AN UNEXPLAINED HEADLIGHT OUTAGE HAD OCCURRED SOMETIME PRIOR TO THE FIRE AND THAT TURNING OFF THE ENGINE AND RESTARTING THE VEHICLE CAUSED THE HEADLIGHTS TO COME ON AGAIN. THE EVENT NEVER OCCURRED AGAIN. IT WAS FURTHER DETERMINED THAT THERE HAVE BEEN SEVERAL INSTANCES OF HIGHLIGHT FAILURE THAT HAVE BEEN REPORTED TO NHTSA AND ARE AVAILABLE IN THE "COMPLAINTS" SECTION OF A SEARCH FOR RECALLS OF THIS VEHICLE. *TR

MULTIPLE TIMES SINCE PURCHASE AIR BAG INDICATOR HAS EITHER BLINKED, HAS BEEN CONSTANTLY ON OR HASN'T BEEN ON AT ALL. INSTRUMENT PANEL DISPLAY, IE: MILEAGE INDICATOR, TEMPERATURE DISPLAY, TRIP INDICATOR HASN'T WORKED ON OCCASION, RADIO AND/OR INTERIOR TEMPERATURE DISPLAY DOESN'T COME ON UNTIL YOU DRIVE FOR FIVE TO FORTY FIVE MINUTES. DOOR LOCKS HAVE ACTUATED EITHER UP OR DOWN WHILE DRIVING. REMOTE DOOR LOCKS EITHER DON'T WORK AT ALL OR ONE OR MORE DOES, ONE OR MORE DOESN'T WORK, WHEN MANUALLY USING A KEY SECURITY SYSTEM HAS ACTIVATED THUS SOUNDING THE HORN. MANY OF THESE ITEMS HAVE BEEN DISCUSSED WITH MY DEALER AND WE WERE TOLD BY THEM THAT GM IS AWARE OF THE PROBLEM BUT THERE ISN'T A FIX AT THIS TIME. *TR

MY 2009 BUICK LACROSSE CX AT 23,129 MILES HAD A PROBLEM WITH THE PASSENGER SIDE AIR BAG LIGHT BLINKING FROM OFF TO ON, IT ALSO HAD THE PASSENGER SIDE AIR BAG ICON ON THE DRIVERS SIDE DASH. IT WAS UNDER WARRANTY SO THE PPS MODULE WAS REPLACED, THEN IT HAPPENED AGAIN IN APRIL 2014 WITH UNDER 34,000 MILES. AGAIN THE PPS MODULE WAS REPLACED. COUNTING THE PPS MODULE THAT CAME IN THE CAR WHEN IT WAS NEW THAT BURNED OUT, THE ONE THAT REPLACED THAT BURNED OUT , IT NOW HAS IT'S 3 RD. PPS MODULE. I BELIEVE IT IS CAUSED BY THE AFTER MARKET LEATHER SEAT COVERS THAT WERE PUT ON AT THE TIME OF PURCHASE, ESPECIALLY SINCE THERE WERE RECALLS IN THE PAST FOR THAT VERY PROBLEM. I HAVE ASK GM TO BUY BACK THE SEAT COVERS BUT, THEY SEEM TO BE IGNORING ME. IT SEEMS NO ONE ELSE IN THE COUNTRY IS HAVING THIS PROBLEM. *TR

THIS HAS HAPPENED NUMEROUS TIMES. THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON, I DON'T RECALL THE MESSAGE I ACTUALLY GOT; BUT I TOOK IT TO A DEALERSHIP AND THEY REPLACED AN EMISSION CONTROL ITEM WHICH SEEMED TO DO THE TRICK FOR AWHILE. EVENTUALLY, AS I WAS DRIVING ALONG SOME TIME LATER, THE MESSAGE "REDUCED ENGINE POWER" CAME UP; AND I COULD FEEL THE ENGINE IMMEDIATELY START TO DRAG. IN ABOUT 30 SECONDS TO A MINUTE, "TRACTION CONTROL OFF" OR SOMETHING SIMILAR COMES UP. I STOPPED TO LOOK AT THE MANUAL WHICH SAID TO SHUT THE ENGINE OFF, WAIT A FEW MINUTES, THEN START THE CAR AND THIS WOULD CLEAR THE CODE SO THAT THE CAR WOULD RUN NORMALLY. I DID THIS, AND I SAW THAT THE CAR WAS OPERATING MORE NORMALLY BUT THE "CHECK ENGINE LIGHT" STAYED ON. AFTER SEVERAL STOPS AND STARTS, THE LIGHT WENT OFF. THIS HAS HAPPENED MORE TIMES THAN I CAN COUNT. ON 6/3, I TOOK IT TO A DEALERSHIP BECAUSE IT SEEMED TO BE HAPPENING MORE FREQUENTLY. THE ONLY THING THEY COULD FIND THAT MIGHT BE CAUSING IT DID NOT SEEM TO BE THE PROBLEM, BUT THEY WORKED ON THE X101 CONNECTOR AND TEST DROVE IT 16 MILES W/O A PROBLEM. TWO DAYS LATER WHILE DRIVING TO WORK (AFTER DRIVING ABOUT 20 MIN.), THE SAME THING HAPPENED AGAIN. ANOTHER GARAGE WHERE I HAD MY OIL CHANGED RAN THE CODES AND FOUND THAT P1125 - FUEL & AIR METERING AND P2138 THROTTLE/PEDAL POSITION WERE LISTED. I GAVE THIS INFO TO THE BUICK DEALER TO SEE IF THE PROBLEM COULD BE FIXED. THE CAR IS NO LONGER UNDER WARRANTY EXCEPT FOR EMISSION CONTROLS, SO I PAID FOR THE WORK. THEY WERE NOT SURE THAT THE PROBLEM WAS REPAIRED. IT TURNED OUT THAT IT WASN'T. NOW, WHAT? DO I JUST KEEP TAKING IT BACK AND PAYING FOR THINGS TO BE TRIED? *TR

THIS IS THE THIRD TIME WITHIN A 2 MONTH TIME FRAME THAT I HAVE BEEN HAVING A "SERVICE TRACTION SYSTEM", "SERVICE THEFT SYSTEM", "ABS SYSTEM" ON MY ODOMETER. I HAD TO STOP AND TURN THE CAR OFF. THEN THEY REPLACED THE WHEEL BARRING, THEN THEY DID THE ELECTRICAL AND TIRE AND NOW IT IS ACTING UP AGAIN AND THEY DONT EVEN KNOW WHAT IT IS THIS TIME. *TR

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED TO WORK. THE FAILURE WOULD RECUR SPORADICALLY OVER A ONE MONTH PERIOD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSTALLED A RELAY. THE CONTACT COULD NOT CONFIRM IS THE REPAIR REMEDIED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

WHILE DRIVING THE LOW BEAMS SUDDENLY WENT OUT. IT HAS HAPPENED SEVERAL TIMES. THE HIGH BEAMS WORK BUT NOT LOW. TAKEN TO DEALERS(TWO DIFFERENT GM DEALERS) TWICE (STILL UNDER WARRANTY) BUT COULD FIND NOTHING WRONG AND WOULD NOT WORK ON IT IF NOT HAPPENING AT TIME WE BRING IT IN. THEIR REPAIR DEPARTMENT CLOSED AT 6 SO IT IS NOT POSSIBLE TO BRING IT IN WHEN HAPPENS AFTER DARK. THE INTERNET IS FULL OF PEOPLE COMPLAINING ABOUT THIS HAPPENING AND HOW DANGEROUS IT IS BUT GM DEALERSHIPS REFUSE TO DO ANYTHING.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD LIGHTS WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 17,000.

I HAVE ONLY HAD THIS CAR 5 MONTHS AND I BOUGHT IT AT 55K MILES. WHILE DRIVING ON THE HIGHWAY AT ABOUT 11:00PM ON A RAINY NIGHT I WAS STOPPED BY A STATE TROOPER WHO SAID MY HEADLIGHTS SHUT OFF WHILE DRIVING. THE GOOD PART IS- THE TROOPER ACTUALLY SAW MY HEADLIGHTS WERE ORIGINALLY ON BUT HE STATED THAT AS I APPROACHED HIM "THEY JUST WENT OFF". HE PULLED ME OVER JUST TO MAKE SURE I WAS OK, BUT HE SAID THIS IS A SAFETY ISSUE AND I COULD CAUSE A COLLISION WHILE DRIVING WITHOUT HEADLIGHTS. FUNNY THING IS, THE HIGH BEAM LIGHTS WORKED JUST FINE, BUT THE LOW BEAM -REGULAR HEADLIGHTS WOULD NOT COME ON AT ALL. THEN, IRONICALLY, WHILE HE WAS RUNNING MY DRIVERS LICENSE,MY HEADLIGHTS POPPED BACK ON. THIS IS VERY SCARY. THIS INCIDENT HAS HAPPENED TO ME MULTIPLE TIMES WHILE DRIVING THIS CAR AT NIGHT, AND MOST RECENTLY ON A CLEAR SUMMER NIGHT, I WAS ON A HIGHWAY WHICH HAD NO STREET LAMPS AND ONCE AGAIN, THE LOW BEAM HEADLAMPS COMPLETELY SHUT OFF, LUCKILY I WAS ABLE TO NOTICE IT SINCE I WAS THE ONLY CAR ON THE HIGHWAY AND THAT WAS MY ONLY LIGHT, SO I IMMEDIATELY CUT MY HIGH BEAM LIGHTS ON, BUT AGAIN, THIS IS A VERY DANGEROUS PROBLEM. THE BRIGHT LAMPS WORKED PROPERLY, BUT MY REGULAR HEADLAMPS WOULD NOT CUT ON AT ALL. I PULLED INTO A GAS STATION AND AFTER ABOUT 20-30 MINUTES, THE HEADLIGHTS EVENTUALLY TURNED BACK ON WITHOUT ME DOING ANYTHING. AS OF TODAY, I AM AFRAID TO DRIVE THIS CAR AT NIGHT UNLESS I HAVE THE HIGH BEAM LIGHTS ON BECAUSE I NEVER KNOW WHEN THEY ARE GOING TO CUT OFF. THE PROBLEM IS I DISTRACT OTHER DRIVERS WITH MY HIGH BEAM HEADLIGHTS SO IT CAUSES ANOTHER SAFETY ISSUE. I HAVE GOOGLED THIS ISSUE AND FOUND THAT MANY OTHER PEOPLE HAVE THE SAME ISSUE WITH THEIR BUICK LACROSSE, I AM CONCERNED ABOUT WHETHER BUICK HAS LOOKED INTO THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS ENGAGED AND AN UNUSUAL NOISE EMITTED CONTINUOUSLY. IN ADDITION, THE AUTOMATIC DEFROSTER DID NOT FUNCTION ON THE FIRST ATTEMPT UPON ACTIVATION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

2009 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO A DEFECTIVE AIRBAG *TGW THE CONSUMER STATED WHEN A PERSON WAS SEATED IN THE PASSENGER SEAT, THE WARNING LIGHT WOULD COME ON A TIMES AND SOMETIMES IT WOULDN'T. THE CONSUMER STATED OVER THE YEARS, SEVERAL LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL, SUCH AS THE ABS, SEAT BELT, TIRE PRESSURE, AND RADIO, ETC. THE DEALER HAD THE VEHICLE FOR EIGHT DAYS. EVERYTHING SEEMED SATISFACTORY, BUT AFTER THREE DAYS, THE AIR BAG WARNING LIGHT AND OTHER INSTRUMENT PANEL LIGHTS ILLUMINATED AGAIN. *JB UPDATED 02/07/12.*JB

2009 BUICK LACROSSE. CONSUMER STATES PROBLEMS WITH VEHICLE AIR BAGS. CONSUMER STATES IT WOULD SHOW AIR BAGS OFF ABOUT ONCE A WEEK OR SO FOR A SHORT TIME AND KEEPS GETTING WORSE MORE OFTEN.*TGW

I HAD COMPLETELY STOPPED MY VEHICLE IN A PARKING AREA AT A CONDOMINIUM COMPLEX WHERE I WAS DELIVERING A MEAL TO MY NEPHEW WHO RESIDES THERE. BECAUSE I HAD JUST RECENTLY LEARNED THAT SOMEONE FROM MY COMMUNITY WAS DYING FROM AN ENCEPHALITIS-INFECTED MOSQUITO AND I AM VERY PRONE TO MOSQUITO BITES, I DECIDED TO RE-START MY CAR AND BACK INTO THE OPEN PARKING SPACE DIRECTLY IN FRONT OF THE CONDO UNIT, A DISTANCE OF ABOUT 40 FEET FROM MY ORIGINAL STOP. I PROCEEDED TO BACK UP VERY SLOWLY AND VERY CAREFULLY INTO THE PARKING SPACE IN FRONT OF THE CONDOMINIUM UNIT. WHEN I APPLIED THE BRAKE TO STOP, THE VEHICLE FAILED TO STOP AND INSTEAD, IN WHAT SEEMED LIKE A FLASH, ROCKETED BACKWARD, A DISTANCE OF ABOUT 40 FEET INTO THE SIDE OF THE CONDOMINUM. THE VEHICLE WAS TRAVELING SO FAST THAT IT MISSED THE SHRUBBERY IN FRONT OF THE BUILDING AND STRUCK THE WINDOW ABOVE IT, CRASHING INTO THE BUILDING. AT THE TIME, I WAS AN EXPERIENCED DRIVER WITH A PERFECT DRIVING RECORD OF OVER 30 YEARS. THERE IS NO QUESTION IN MY MIND THAT I APPLIED THE BRAKE, BUT IT FAILED TO STOP THE VEHICLE. BASED ON MY RECOLLECTION AND ON MY DRIVING EXPERIENCE, I AM CERTAIN THAT THERE WAS NO WAY THAT I HAD STEPPED ON THE ACCELERATOR BY ACCIDENT. ON THE CONTRARY, I BELIEVE THIS WAS AN INSTANCE OF SUDDEN UNINTENDED ACCELERATION. I SUFFERED WHIP LASH BUT WAS TREATED AND RELEASED IN THE HOSPITAL EMERGENCY ROOM. MY VEHICLE WAS TOTALED, HOWEVER. TO THIS DAY, I STILL HAVE NIGHTMARES OF THE HORRIBLE FEELING WHEN THE CAR THAT I HAD LOVED SO MUCH ROCKETED BACKWARD AND I FELT TOTALLY HELPLESS AND TRAPPED INSIDE. HAVING NOT PREVIOUSLY HEARD OF SUDDEN UNINTENDED ACCELERATION, I WAS INITIALLY IN SHOCK AND AT A TOTAL LOSS TO EXPLAIN WHAT HAD HAPPENED. I ONLY KNEW THAT I HAD STEPPED ON THE BRAKE, BUT THE CAR CONTINUED IN ITS BACKWARD PATH AND, IN A FLASH, ROCKETED BACKWARD. *TR

PURCHASED A 2009 BUICK LACROSSE IN FEB 09 FOR MY WIFE - AT VARIOUS TIMES ABOUT 6 EVENTS HAVE HAPPENED ALL TOGETHER WITH A STRONG ALCOHOL ODOR COMING INTO THE INTERIOR. THE SMELL IS STRONG AND CAUSES HER NOSE, EYE AND THROAT TO BURN. THIS PAST WEEKEND - SHE DROVE IT TO VA BEACH, VA WITH FAMILY AND IT HAPPENED TWICE ON SUNDAY - JUNE 7, 2009. MY CONCERN IS IF THE BUILD UP OF THIS STRONG ALCOHOL ODOR COMES INTO THE CAR - CAN THE ODOR CAUSE A FIRE? I HAVE HAD IT BACK TO DEALERSHIP WHERE PURCHASED AND THEY SAID UNTIL IT HAPPENS ALL THE TIME - THERE IS NOT A THING THEY CAN DO ABOUT IT. I AM TAKING IT TO ANOTHER GM DEALERSHIP IN THE MORNING TO SEE WHAT THEY COME UP WITH. WE LIKE THE CAR, BUT AM AFRAID IT MAY CAUSE A FIRE WITH THIS STRONG ODOR COMING INTO THE CABIN OF THE AUTO, OR CAUSE MY WIFE TO HAVE AN ACCIDENT BECAUSE SHE HAS LUNG COPD PROBLEMS AND THE ODOR TAKES HER BREATH AWAY IT IS SO STRONG. THIS HAS HAPPENED ONCE IN FEB, TWICE IN MARCH, ONCE IN APRIL AND TWICE IN JUNE THAT SHE HAS NOTICED. I HAVE ALSO SMELLED AN ODD ODOR ON A TRIP TO COLUMBUS, OHIO. CAN YOU HELP FIND A SOLUTION TO THIS PROBLEM OR LET ME KNOW IF OTHERS HAVE HAD THIS SAME PROBLEM. THANKS *TR