1996 Audi A4

Component: ELECTRICAL SYSTEM:IGNITION:SWITCH

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE PLASTIC IGNITION SWITCH HOUSING CAN FRACTURE AT THE RETURN SPRING ANCHOR POINT. FRACTURE OF THE HOUSING COULD CAUSE THE RETURN SPRING FORCE TO BE INSUFFICIENT FOR RETURNING THE IGNITION KEY TO THE RUNNING POSITION AFTER STARTING THE ENGINE.

Consequence: THIS CONDITION CAUSES ELECTRICAL ACCESSORIES SUCH AS WINDSHIELD WIPERS AND HEADLIGHTS TO BECOME INOPERATIVE.

Remedy: DEALERS WILL REPLACE THE IGNITION SWITCH.

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Component: ELECTRICAL SYSTEM:HORN

THE HORN CAN WORK ONLY INTERMITTENTLY DUE TO INSUFFICIENT ELECTRICAL GROUND CONTACT.

Consequence: THIS CONDITION COULD PREVENT A DRIVER FROM SOUNDING A WARNING BY USING THE HORN INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.

Remedy: CORRECTIVE ACTION: DEALERS WILL INSTALL A GROUND CONTACT SPRING WHICH WILL ENHANCE THE ELECTRICAL GROUND CONNECTION.

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Component: AIR BAGS:FRONTAL

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE DISCHARGE OF STATIC ELECTRICITY UNDER LOW HUMIDITY CONDITIONS CAN ACTIVATE THE DRIVER SIDE AIR BAG WHEN THE DRIVER ENTERS OR EXITS THE VEHICLE AND FORMS AN ELECTRICAL CIRCUIT BY TOUCHING CERTAIN AREAS OF THE STEERING WHEEL.

Consequence: ACTIVATION OF THE AIR BAG UNDER THESE CONDITIONS CAN CAUSE PERSONAL INJURY.

Remedy: DEALERS WILL INSTALL A GROUND WIRE ON THE DRIVER SIDE AIR BAG.

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TL*THE CONTACT OWNS A 1996 AUDI A4. THE CONTACT STATED THAT HIS KEYS WERE STUCK IN THE IGNITION. HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V403000 (ELECTRICAL SYSTEM:IGNITION:SWITCH). THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 200,000. UPDATED 12-08-08 *BF UPDATED 12/10/08. *JB

LET ME START BY SAYING I ORIGINALLY DIRECTED THIS COMPLAINT TO THE STATE ATTORNEY GENERALS OFFICE, WHO SENT ME A LETTER, DIRECTING ME TO SEND THIS COMPLAINT TO THE NHTSA. THE IGNITION SWITCH WENT OUT IN THE 1996 AUDI A4, AS DESCRIBED IN RECALL # 06V403000. THIS LEFT ME STRANDED , AND I HAD TO HAVE THE VEHICLE PUSHED A FEW BLOCKS DOWN TO THE CLOSEST REPAIR SHOP. THE IGNITION SWITCH WAS REPLACED, AND I SENT IN MY REIMBURSEMENT FORM ,INCLUDING PROPER DOCUMENTATION THAT THE RECALL NOTICE HAD ASKED FOR. THIS RECALL NOTICE WAS OF COURSE SENT TO ME BY AUDI OF AMERICA. I RECEIVED A CALL FROM AUDI'S CUSTOMER SERVICE DEPARTMENT, AND THEY TOLD ME THAT THEY WOULD NOT BE REIMBURSING ME. WHEN I ASKED WHY, THEY SAID THAT THE WORK HAD TO BE COMPLETED WITH IN A CERTAIN TIME FRAME. I TOLD THEM THE RECALL NOTICE SENT TO ME MENTIONED NO SUCH TIME FRAME. THEN, THEY TOLD ME THAT THE WORK COULD ONLY BE DONE AT AN AUDI DEALERSHIP. I THEN REPLIED THAT A REIMBURSEMENT FORM WAS SENT TO ME WITH THE RECALL NOTICE IN CASE THE WORK DONE ANYWHERE ELSE. WHEN I TOLD THE CUSTOMER SERVICE REPRESENTATIVE THAT THE CAR HAD BROKEN DOWN AND DIDN'T HAVE THE LUXURY OF TAKING THE CAR TO THE NEAREST AUDI DEALERSHIP, I WAS TOLD THAT I COULD TAKE ALL THE ORIGINAL PAPERWORK FOR THE WORK THAT HAD BEEN DONE, AND THE DEFECTIVE PART TO THE NEAREST DEALERSHIP WHERE THEY WOULD EXAMINE IT, BUT THEY WERE NOT PROMISING ANYTHING. THIS OF COURSE WAS NOT POSSIBLE BECAUSE THE DEFECTIVE PART WAS LONG GONE, AND THE REIMBURSEMENT FORM MENTIONED NOTHING OF KEEPING IT FOR ANY PURPOSE. THE REASON I AM WRITING THIS COMPLAINT WAS BECAUSE I FELT I WAS BEING CHEATED OF MY REIMBURSEMENT MONEY, WHEN I HAVE CLEARLY PRODUCED ALL PAPER WORK, INCLUDING RECEIPTS, THAT THE REIMBURSEMENT FORM HAD ASKED FOR. I WOULD LIKE TO RECEIVE REIMBURSEMENT IN THE AMOUNT OF $398.44 FROM AUDI OF AMERICA. *AK

1996 AUDI A4 CUSTOMER HAD REPLACED THE IGNITION SWITCH THAN A WEEK LATER HE RECEIVED A RECALL LETTER. CUSTOMER SUBMITTED THE PAPER TO AUDI AND WAS GIVEN HALF PAYMENT CUSTOMER WOULD LIKE FULL REIMBURSEMENT**CC *JB

1996 AUDI A4 QUATTRO WITH LEATHERETTE PASSENGER SEAT - HEATED SEAT WAS SET AT LEVEL 6 AND WHILE A PASSENGER WAS SITTING ON THE SEAT A HOLE THE SIZE OF TWO QUARTERS WAS BURNT INTO THE PASSENGER SEAT DUE TO THE HEATED SEAT STARTING A SMALL FIRE.. *NM

DT*: THE CONTACT STATED THE VEHICLES STARTER COMPLETELY FAILED ON TWO OCCASIONS. THE FIRST TIME, THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHO REPLACED THE STARTER. THE VEHICLE WAS DRIVEN BACK TO THE CONTACTS RESIDENCE WITH NO PROBLEMS. THAT SAME DAY, THE CONTACT ATTEMPTED TO START THE VEHICLE AND THE STARTER FAILED AGAIN. THE VEHICLE WAS PUSHED TO THE NEARBY INDEPENDENT REPAIR SHOP, WHO DETERMINED THAT THE IGNITION SWITCH WAS DEFECTIVE, AND WAS THE CAUSE FOR THE BURNT STARTER. THE CONTACT RESEARCHED THE PROBLEM ONLINE, AND NOTICED AN NHTSA RECALL #00V317000 REGARDING, ELECTRICAL SYSTEM: IGNITION: SWITCH. ON 10/13/06, THE MANUFACTURER WAS CONTACTED, WHO CONFIRMED THE VEHICLE WAS INCLUDED IN THE RECALL, BUT THE PERIOD TO HAVE THE RECALL WORK PERFORMED HAD EXPIRED.

THIS IS NOT RELATED TO A MANUFACTURER COMPLAINT, BUT I AM HOPING TO GET SOME INFO ON WHO TO CONTACT FOR AN ISSUE IN A PRIVATE PARTY USED VEHICLE PURCHASE. I RECENTLY PURCHASED A CAR WITH A CLEAN CARFAX REPORT AND THE SELLER SAID IT HAD NOT BEEN INVOLVED IN ANY COLLISIONS. UPON TAKING IT TO MY MECHANIC FOR A PART FAILURE (WITHIN 24 HRS OF PURCHASE) I WAS TOLD IT HAD BEEN IN A MAJOR COLLISION WITH AIRBAG DEPLOYMENT. THE AIRBAG COVERS HAD BEEN REPLACED, HOWEVER THE SRS LIGHT WAS EITHER REMOVED OR THE WIRES CUT SO IT WOULDN'T BE ILLUMINATED. ADDITIONALLY WE'RE CONCERNED THAT THE SEAT BELTS WERE NOT REPLACED. I'M WONDERING IF THERE IS ANY RECOURSE AGAINST THE SELLER WHEN THEY DO NOT DISCLOSE THE FACT THAT THE SAFETY EQUIPMENT IS NOT PRESENT. CALLS TO THE SELLER HAVE GONE UNANSWERED. *JB

I OWN A 1996 AUDI A4. THE HORN HAS INTERMITTENTLY WORKED SINCE I'VE OWNED THE VEHICLE - SINCE 1999. I'VE TRIED ON NUMEROUS OCCASIONS TO HAVE VARIOUS DEALERS FIX THE PROBLEM SINCE THERE IS AN OUTSTANDING RECALL NOTICE FOR THE HORN ASSEMBLY (CAMPAIGN: 96V088000) BUT I'M NOW FINALLY TOLD THAT MY VIN DOES NOT FALL INTO THE APPROPRIATE RANGE. HOWEVER, THE DESCRIPTION OF THE 1996 AUDI A4 PROBLEM MATCHES MY PROBLEM EXACTLY. I WAS TOLD BY A DEALER YEARS AGO THAT TO FIX THE PROBLEM, I WOULD NEED TO REPLACE THE LEATHER STEERING WHEEL, WHICH WOULD COST APPROXIMATELY $1,000. MY VIN SHOULD BE INCLUDED IN THIS RECALL NOTICE. PLEASE ADVISE. *JB

I HAVE A 1996 AUDI A4 AND THE ENGINE STARTED LEAKING OIL FROM THE CAM TENSIONER, I TALKED TO A FEW AUDI MECHANICS AND OWNERS AND THEY HAVE HAD SIMILAR PROBLEMS, AND TOLD ME TO REPORT IT TO THIS ORGANIZATION. *JB

(1) I RECEIVED A RECALL NOTICE (LE RECALL) FROM AUDI OF AMERICA ON THE IGNITION SWITCH ON MY 1996 A4 SEDAN. THE RECALL WORK WAS PERFORMED ON 10/10/02. AT THAT POINT IN TIME THE ORIGINAL IGNITION SWITCH HAD BEEN PERFORMING CORRECTLY FOR 69 MONTHS BUT I HAD IT REPLACED BECAUSE OF AUDI'S RECOMMENDATION; NOT BECAUSE IT HAD A MALFUNCTION. (2)IN OCTOBER OF 2005 THE REPLACEMENT IGNITION SWITCH FAILED AFTER EXACTLY 36 MONTHS OF SERVICE. I HAD PROBLEMS WITH THE WIPER BLADES AND THE A/C. BECAUSE OF THE FAILURE I EXPERIENCED PREVIOUSLY ON THE 1997 AUDI I TURNED THE MOTOR OFF THEN OPENED THE CAR DOOR AND RESTARTED THE MOTOR. I HEARD WHAT SOUNDED LIKE THE STARTER MOTOR STILL ENGAGED SO I TURNED THE MOTOR OFF AND HAD THE CAR TOWED TO REEVES AUDI. (3)REEVES AUDI REPLACED THE IGNITION SWITCH AND BILLED ME ABOUT $661 BUT AFTER I COMPLAINED THEY GAVE ME A 15% DISCOUNT SO I ENDED UP PAYING ABOUT $571 (4)I CALLED AUDI OF AMERICA. THEY WERE ABLE TO PULL UP MY EARLIER COMPLAINT ABOUT THE 1997 A4 AND CREATED A NEW FILE FOR THE 1996 A4 (50407850). HOWEVER, THEIR FINAL WORD ON THE SUBJECT WAS THAT THEY STOOD BEHIND THE 15% DISCOUNT OFFERED TO ME BY REEVES AUDI. (5)BOTTOM LINE IS THAT FOR 2 AUDI AUTOMOBILES I HAD GOOD IGNITION SWITCHES THAT HAD SERVED 59 AND 69 MONTHS BE REPLACED BECAUSE OF AN AUDI OF AMERICA RECALL AND THEN HAD THE REPLACEMENT IGNITION SWITCHES FAIL AFTER 18 AND 36 MONTHS. I AM OUT OF POCKET OVER $2500 FOR A PROBLEM IDENTIFIED BY AUDI OF AMERICA AND SUPPOSEDLY CORRECTED BY REEVES AUDI OF TAMPA. HOW CAN A CAR MANUFACTURER IDENTIFY A PROBLEM (WAS IT A SAFETY RECALL), IDENTIFY CORRECTIVE ACTION, PUT OUT A RECALL NOTICE AND THEN HAVE THE IMPROVED PART FAIL IN SUCH A SHORT TIME SPAN. MY ORIGINAL IGNITION SWITCHES NEVER DID FAIL. (6)MY CONTENTION IS THAT AUDI DID NOT CORRECT THE PROBLEM WHEN THEY PERFORMED THE RECALL, IN FACT THEY MADE THE PROBLEM CONSIDERABLY WORSE. AUDI SHOULD BEAR THE RESPONSIBILITY OF REPAIRING THESE IGNITION SWITCHES A 2ND. TIME. *JB

I OWN AN 1996 AUDI A4. RECENTLY, MY HEADLIGHTS AND TAILLIGHTS HAVE STOPPED FUNCTIONING ALL TOGETHER AT VARIOUS TIMES. SOMETIMES THEY WORK FINE THE NEXT MINUTE THEY WOULDN'T. ONE NIGHT I ALMOST GOT REAR-ENDED BY ANOTHER CAR BECAUSE MY REAR TAILLIGHTS WERE NOT ILLUMINATED. SO I TOOK THE CAR TO AUDI TO GET THE PROBLEM TAKEN CARE OF. WHEN I WENT TO AUDI, THEY TOLD ME I HAVE A BAD IGNITION SWITCH AND SAID THE PROBLEM WOULD PROBABLY BE TAKEN CARE OF WITH THE REPLACEMENT OF THE SWITCH. I GOT THE WORK DONE AND THEN WENT ON THE INTERNET TO CHECK ANY RECALLS FROM THE NHTSA. A RECALL #00V317000 CAME UP AND DESCRIBED THE EXACT PROBLEM I HAD WITH MY AUDI. HOWEVER, WHEN I CALLED THE DEALER AND AUDI THEY TOLD ME THE RECALL DID NOT APPLY TO MY VIN #. I FOUND IT HARD TO BELIEVE THAT THIS HAZARD WAS TAKEN CARE OF FOR A SELECT NUMBER OF CARS BUT THERE ARE STILL CARS OUT ON THE ROADWAY THAT HAVE THE SAME EXACT PROBLEM. I THINK AUDI WOULD HAVE BEEN MUCH MORE LIKELY TO PAY FOR THE REPAIRS IF THAT FORD F250 SUPER DUTY WOULD HAVE PLACED ITS V-8 IN MY PASSENGER'S SEAT AS IT ALMOST DID. IT WAS AN AWFUL CLOSE CALL FOR ME AND I AM HAVING A HUGE PROBLEM WITH AUDI NOT TAKING RESPONSIBILITY FOR THEIR DEFECTS. *NM

PROBLEM WITH IGNITION SWITCH CAUSING THE RETURN SPRING FORCE TO BE INSUFFICIENT FOR RETURNING THE IGNITION KEY TO THE RUNNING POSITION AFTER STARTING THE ENGINE, ALSO CAUSING ELECTRICAL ACCESSORIES TO BECOME INOPERATIVE AND RUNNING DOWN THE BATTERY. THERE WAS A RECALL CONCERNING THE IGNITION SWITCH ON THE EXACT SAME YEAR (1996) AND MODEL (AUDI A4) AND REGARDING THE EXACT SAME IGNITION PROBLEM. I HAVE SPOKEN WITH THE DEALERS SERVICE DEPARTMENT AND THE MANUFACTURER CONCERNING THIS PROBLEM. THE RECALL THEY CLAIM DOES NOT INCLUDE MY VIN NUMBER. HOWEVER, MY CAR IS A 1996 AUDI A4 AND MY VEHICLE IS HAVING THE EXACT SAME SAFETY PROBLEM COVERED UNDER THE RECALL. THE RECALL #00V317000. *JB

ALTHOUGH THE IGNITION SWITCH OF MY 1996 AUDI A4 WAS REPLACED UNDER RECALL IN AUGUST 2001, IT HAS THE SAME FAILURE ALMOST EXACTLY 4 YEARS LATER. THE SWITCH NEITHER ALLOWS THE CAR TO COMPLETELY SHUT OFF NOR ALLOWS THE WIPERS, LIGHTS AND INDICATORS TO FUNCTION. *NM