NHTSA Campaign #20V207000

2019–2020 Ram 2500 Recall

Structure

Issued September 4, 2020 · Manufacturer: Chrysler (FCA US LLC)

Affected model years
2019, 2020
Component
STRUCTURE
Vehicles affected
37,580
Report received
September 4, 2020

Summary

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Consequence

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

Remedy

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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Related

Data sourced from the NHTSA Recalls database.