NHTSA Campaign #19V348000

2017–2019 Chrysler Pacifica Recall

Electrical System: 12v/24v/48v Battery

Issued September 5, 2019 · Manufacturer: Chrysler (FCA US LLC)

Affected model years
2017, 2018, 2019
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Vehicles affected
198,731
Report received
September 5, 2019

Summary

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Consequence

A loss of power steering assist or a stall can increase the risk of crash.

Remedy

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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Related

Data sourced from the NHTSA Recalls database.