NHTSA Campaign #17V595000

2015–2017 Mercedes-Benz Metris Recall

Steering: Electric Power Assist System

Issued · Manufacturer: Daimler Vans USA, LLC

Affected model years
2015, 2016, 2017
Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
Vehicles affected
3
Report received

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.

Consequence

The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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Related

Data sourced from the NHTSA Recalls database.