2009 Volkswagen GTI

I recently purchased this used car and discovered that there is a recall on it. I made an appointment for the recall service. Prior to the appointment, the ABS warning light came on while driving the car. I took the car to University Volkswagen. They charged me for a diagnostic on the ABS system and have advised that the ABS module needs to be replaced and that I must have that done, before they can address the recall. I asked the service advisor if the issues with the ABS system were due to the recall issue, and he told me it was difficult to say. I escalated the issue, and they still tell me that I have to pay $3000 to replace the ABS module before they can do the recall work. It seems that if the ABS failure is due to the recall, that it should not be up to me to pay for the ABS module so that they can test the ABS module. Can you please help me with this situation, or advise me what steps to take next?

ABS MODULE HAS BEEN KNOWN TO BE DEFECTIVE ON THIS MODEL YEAR VOLKSWAGEN GTI. SOME VINS ARE NOT COVERED UNDER A RECALL EVEN THOUGH IT USES THE SAME ABS SYSTEM AND ABS MODULE THAT HAS BEEN KNOWN TO BE DEFECTIVE. ALL VINS THAT USE THIS ABS MODULE SHOULD BE COVERED UNDER THIS RECALL AS THIS IS A SAFETY HAZARD.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE PULLED TO THE RIGHT WITH AN ABNORMAL VIBRATION FELT IN THE BRAKE PEDAL. THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS TAKEN TO YOUNG VOLKSWAGEN LOCATED AT 191 COMMERCE PARK DR, EASTON, PA 18045, (610) 991-9100, HOWEVER, THE RECALL REPAIR WAS NOT PERFORMED. THE VEHICLE WAS ALSO TAKEN TO CIOCCA VOLKSWAGEN OF ALLENTOWN LOCATED AT 1346 LEHIGH ST, ALLENTOWN, PA 18103, (610) 890-7050, WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

VEHICLE HAS A RECALL FOR THE ABS MODULE, I TOOK THE CAR INTO THE VW OF MURIETTA CALIFORNIA DEALER TO GET THE RECALL TAKEN CARE OF ON 1/11/20 AND THEY CLAIMED THAT THEY ASSUMED THAT THE MODULE HAD ALREADY BEEN DONE AND THEY CLAIMED TO HAVE CONTACTED VW OF AMERICA TO CLEAR THE RECALL IN THE SYSTEM. THEN ON 4/10/20 I TOOK THE VEHICLE TO THE SAME DEALER FOR AN UNRELATED ISSUE AND MENTIONED THE STILL ACTIVE RECALL, THEY THEN PROCEEDED TO TELL ME THAT THE MODULE WAS UNABLE TO BE UPDATED AND THAT I WOULD HAVE TO PAY AN ESTIMATE OF $1800 TO FIX THE RECALL. ON 4/16/20 I CALLED VW OF AMERICA TO WHICH THEIR RESPONSE WAS THAT VW OF MURRIETA DID NOT HAVE AN OPEN CLAIM WITH THEM ABOUT MY VEHICLE. *TR

AFTER DRIVING MY CAR FOR FIVE MINUTES, I HEARD A LOUD "POP" FROM THE CAR'S RIGHT SIDE. I LOOKED OVER AND OBSERVED THAT MY RIGHT SIDE VIEW MIRROR WAS BLACK BUT STILL INTACT. WHEN I PULLED OVER AND EXITED MY CAR, I FELT THE MIRROR WHICH FELT TO NO LONGER BE FLAT BUT WARPED IN VARIOUS SPOTS. IT IS QUITE APPARENT THE MIRROR OVERHEATED. MY MIRROR FUNCTION NOB WAS NOT IN THE "HEAT" POSITION AND WAS SET TO THE LEFT SIDE MIRROR POSITION. MY CONCERN IS THAT IT COULD HAVE STARTED A FIRE. *TR

MY CAR WAS AFFECTED BY THE 2017 RECALL FOR THE ABS MODULE. I WAS DRIVING AROUND A CORNER AND HIT BRAKES TO SLOW A LITTLE, THE ABS/TRACTION CONTROL/STEERING LIGHT(S) CAME ON AND MY BRAKES LOCKED MOMENTARILY CAUSE ME TO SLIDE. I CALLED LOCAL DEALER TO HAVE THE RECALL PERFORMED. THE DEALER STATED(AND VW AMERICA) THAT BECAUSE THEY WERE UNABLE TO PULL CODES FROM THE MODULE I WOULD NEED TO PAY TO REPLACE IT MYSELF AND THEN THEY COULD PERFORM THE RECALL. THIS IS COMPLETE AND UTTER STUPIDITY. THE MODULE WAS RECALLED DUE TO FAILURES. THEY SHOULD COVER THE COMPLETE COST TO REPLACE AND RECODE. I WAS QUOTED 2100.00 MY CAR ONLY HAS 88,000 MILES AND WELL TAKEN CARE OF. *TR

A NUMBER OF WARNING LIGHTS COME ON WHEN THE CAR IS TURNED ON AND SOUND ALARMS COME ON AND OFF WHILE DRIVING. THE STEERING WHEEL MOVES ON ITS OWN AT TIMES AND THE SPEEDOMETER DOES NOT WORK. I TOOK THE CAR TO MY LOCAL VW DEALER LOCATED IN COUNTRYSIDE IL (AUTOBARN) KNOWING THAT THERE IS A RECALL ON THE ABS SYSTEM. THE DEALER EXPLAINED THAT THE ABS MODULE WAS NOT WORKING AND NEEDED REPLACEMENT ($2,400) PARTS AND LABOR AND THAT THE RECALL DID NOT COVER WHAT IS WRONG WITH THE PART.

MY PRNDS LIGHTS FLASHING. WHEN I PUT CAR IN D OR R NOTHING HAPPENS. ACTS LIKE ITS IN NEUTRAL. HAPPENED WHILE DRIVING 65MPH ON WHY. FIX THIS PROBLEM NOW.

WHILE TAKING THE KIDS TO SCHOOL, MY TRACTION CONTROL LIGHT AND STEERING ASSIST LIGHT CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT AND A LOSS OF DRIVE.AFTER TAKING THE VEHICLE TO AN OFFICIAL VW DEALERSHIP THEY SPENT 2 DAYS DIAGNOSING THE 6 PAGES OF FAULTS THAT CAME UP AND INFORMED ME THAT THE ABS MODULE HAS FAILED AND WILL REQUIRE REPLACEMENT.

ABS CODE 16352 PRESENT. CAR LOST CONSISTENT ELECTRONIC STEERING ASSISTANCE MAKING FOR VARYING STEERING WHEEL RESISTANCE DURING TURNING. MOST DASH INFORMATION (SPEED, FUEL GAUGE, ETC.) FLUCTUATED. THIS ISSUE NEEDS TO BE ADDRESSED FOR ALL VW VEHICLES WITH ABS CONTROL MODULE ISSUES, NOT JUST SOME. I BROUGHT THIS TO THE ATTENTION OF VW AND WAS TOLD THAT THE SPECIFIC FAULT I THREW WAS NOT COVERED (UNDER EXISTING RECALLS) EVEN THOUGH ALL ABS CONTROL MODULE ISSUES RESULT IN EVENTUAL FAILURE OF DASH CLUSTER AS WELL AS OBVIOUS SAFETY CONCERNS (WHICH IS EXACTLY WHAT HAPPENED RESULTING IN ONGOING COSTLY SHOP VISITS).

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE ABS BRAKE MODULE MALFUNCTIONED. SEVERAL YEARS AGO, THE VEHICLE WAS TAKEN TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (POWER TRAIN) BY HERITAGE VOLKSWAGEN PARKVILLE (9215 HARFORD RD, PARKVILLE, MD 21234, (877) 398-1963). AFTER A COUPLE OF DAYS, THE DEALER REFUSED TO PERFORM THE RECALL REPAIRS BECAUSE THE VEHICLE WAS SHOWING THE INCORRECT FAILURE CODES. THE CONTACT RECEIVED A SECOND RECALL NOTICE IN THE MAIL AND WAS INFORMED BY THE DEALER THAT THE VEHICLE WOULD BE REPAIRED. THE CONTACT STATED THAT THE BRAKES STARTED GRINDING AND TWITCHING AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE SPEEDOMETER STOPPED WORKING, THE STEERING BECAME LOOSE, AND THE VEHICLE STOPPED ACCELERATING AFTER THE ACCELERATOR PEDAL WAS INITIALLY DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THEY STATED THAT THE REPAIRS WOULD BE COVERED; HOWEVER, THEY LATER CALLED THE CONTACT BACK STATING THE RECALL REPAIRS WOULD NOT BE COVERED. THE INCORRECT FAILURE CODES WERE VAG00290 (DRIVER'S SIDE REAR ABS WHEEL SPEED SENSOR WITH MECHANICAL FUNCTION) AND VAG00285 (PASSENGER SIDE FRONT ABS SPEED SENSOR). THE CONTACT STATED THAT SHE RECEIVED A LETTER FROM THE DEALER THAT THE RECALL HAD TO MATCH TWO OF THE SPECIFIC CODES, WHICH WAS WHY THE RECALL REPAIRS WERE NOT PERFORMED. THE CONTACT WAS INSTRUCTED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD CONTACT THE DEALER. THE CONTACT RECEIVED THE RUN AROUND FOR A WEEK WITH BOTH THE DEALER AND MANUFACTURER, STATING THEY WERE WAITING TO HEAR FROM EACH OTHER. RECENTLY, THE CONTACT WAS INFORMED THAT THE RECALL REPAIRS WOULD NOT BE PERFORMED AND THE CONTACT MADE ARRANGEMENTS TO HAVE THE VEHICLE REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 110,000.

ONE OF THE HID HEADLAMP STOPPED WORKING CAUSING THE BULB FAIL WARNING LIGHT ON THE DASH TO BE ILLUMINATED. I WENT TO THE AUTO PARTS STORE AND BOUGHT A NEW BULB. UPON REMOVAL OF THE BULB ACCESS COVER I FOUND THAT ALL THE INSULATION ON ALLOF THE WIRING IN THE HEADLIGHT UNIT TO HAVE DISINTEGRATED CAUSING THE BARE WIRES TO TOUCH AND SHORT OUT. I THEN INSPECTED THE OTHER SIDE OF THE VEHICLE AND FOUND THE EXACT SAME CONDITION. UPON CONTACTING THE DEALER I WAS TOLD THAT AS THE CAR WAS OUT OF WARRANTY I WOULD HAVE TO PURCHASE TWO NEW HEADLAMP UNITS AT A COST OF $500 PER UNIT. I THEN CONTACTED VWOFA ( CUSTOMER CARE REF #[XXX]) ONLY TO BE TOLD THAT AGAIN BEING OUT OF WARRANTY IT WAS MY RESPONSIBILITY TO INCUR THE REPAIR COSTS. AS THE VEHICLE ONLY HAS 60K AND THIS IS NOT ONLY A SAFETY ISSUE BUT POTENTIALLY HAZARDOUS AND A MANUFACTURING DEFECT PLEASE INVESTIGATE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT