2024 Toyota Prius

Component: ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Consequence: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.

Remedy: Dealers will modify the rear door switch circuits, free of charge. Interim letters notifying owners of the safety risk were mailed March 26, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.

The way the accelerator pedal sensor is positioned allows for water infiltration from wet carpet / tracked in snow and water. The component is available for inspection upon request. Once sufficiently saturated the sensor fails, and ceases function DURING VEHICLE MOVEMENT. The problem is reproducible but has not been confirmed as a pattern of failure by the dealership. As far as my recollection, the manufacturer hasn’t inspected the part. P2138 is the associated check engine code and the vehicle enters limp mode DURING TRAVEL. The check engine light (and subsequent problems) first appeared while in traffic on 2/10/2026.

There has been no incident, however the concern what happens with regards if someone is not completely understanding of when the battery is completely discharged….per instructions(difficult to find, terrible diagram, not even as described)we were finally able to unlock and open our rear hatch. However you must have a screw driver in order to open a panel to get to the latch which is supposed to be able to open easily. Upon opening, there is another screw which must be loosened, and a very tiny unmarked leaver which can not be seen as it is not marked nor easily seen. In the manual as well as when i actually went to the dealership I was told that there should be a brightly colored in either bright green or red pull that will open the latch. Our concern is for the individual who needs to open this hatch, is older and not as limber. Toyota needs to do better with their instructions. Who drives around with a screw driver in a Prius? When i went to the dealership to ask how to get into my vehicle the gentleman had to go speak to someone and I was given misinformation as the manual and the service individuals directions were completely different.

We took delivery of our 2024 Prius XLE (Gen 5) on 09-05-2024. It came with Toyo 19" Low Profile tires (195/50R19). On 04-17-2025 we had to replace a tire at 10,848 miles due to sidewall damage. On 05-05-2025 we had to replace a second tire at 11,749 miles due to side wall damage. Our dealer stated both side wall failures were most likely due to potholes. We did not remember hitting any major potholes. However, we live in Wisconsin were potholes of all sizes are prevalent. Both tire failures happen at night. Toyota does not provide a spare tire for the Prius. On the second tire failure, my wife had to drive a few miles to get to a safe spot to stop. On 11-25-2025 I replaced these Toyo tires with 19" Michelin tires. At that time I was told one of our wheels was damaged. I expect that happen when my wife had to drive on the flat to get to a safe location. In researching these tire problems, I found many other Gen 5 Prius owners had similar problems with the 19" Toyo tires. Interestingly, most owners reporting these tire problems lived in cold climate areas as we do. My Toyota dealer refuses to cover the wheel damage under warranty. In addition, Toyota refuses to cover the wheel replacement under warranty. These are the expenses I have encountered addressing this problem. First tire: $216.81, Second tire: $233.48, Replacement set of tires: $952.92. The cost for a new wheel is estimated at $781.93. In my opinion, the 19" Toyo tires are Unsafe At Any Speed on cold climate roads. Can you provide me with assistance in getting Toyota to cover my replacement wheel under warranty? In addition, I feel Toyota should face a RECALL for the 19" Toyo tires on the Gen 5 Prius. I have all the documentation for these charges. In addition, if you want more data on other owners that have faced this problem, I can reach out to them on social media and get them to contact you. Thanks for your assistance. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Toyota Prius Hybrid equipped with Bridgestone Tires, Tire Line: Ecopia EP422, Tire Size: 195/60/R17, DOT Number: Y9CDCJTX. The contact stated that while the vehicle was in for routine maintenance, during the tire rotation, the mechanic discovered that one of the front tires had developed a bubble on the sidewall. The contact was advised that the tire was unsafe to use and recommended that the tire be replaced. No further information was available. The manufacturer was not notified of the failure. The failure mileage was 10,400. The VIN was not available.

My Prius suddenly malfunctions and goes berserk randomly. No other way to describe it. I've taken it into the dealer twice, and I'm not confident I'm driving a safe car. I've not done anything to the car and it has not been in an accident. It's unclear why it does it. When it has an episode it is not safe to drive, won't turn on and won't turn off. The alarm goes crazy. Nothing works, all the dash lights turn on. I have videos. This has happened about five times and I've been called back from the dealer to pick it up. I"m not confident it is safe to drive, and I don't think Toyota is taking my concerns seriously. The vehicle has about 7400 miles and is otherwise pristine. All service is up to date. It is a lease.

There is water leakage between the window and and the scraper seal resulting in water saturating the insulation in the door. During spring, summer and fall, this results in a powerful mildew/mold smell. We are concerned about health risks of breathing this pollutant. The dealership, Page Toyota in Southfield Mi has confirmed this. In addition, Toyota Engagement Center has also been involved. The problem is confirmed however the only solution they presented was the cleanup of only 1 inside door panel. The problem persists. We believe this ongoing issue presents a health risk and the outside rubber scraper needs to be re designed.

Took vehicle in for new tires and alignment at 47,302 miles on the odometer. I was informed that a camber bolt was completely seized and that the right rear control arm busing was bad/missing. My car is just over a year old and has been vibrating for a while at interstate speeds. I thought it was a belt broken in a tire as they were reaching the time to be changes but weren't at the wear marks. I did have one tire that the inside was worn and starting into the belt most likely because of the misalignment from the bad/missing right rear bushing. With the car being so new and used mostly on the interstate, I felt this may be a saftey issue for failing bushings on suspension components.

Toyota has a popup ad appear on their infotainment screen every time the car cranks. This does not allow me to use the map and other apps in the CarPlay system. I have on occasion driven the wrong route and got lost in traffic and confusing me as to turns and whatnot. I need to be able to use the maps for guidance purposes to safely get to my destination.

I was driving car on [XXX] from santa cruz towards sanjose. Suddenly airbags deployed. There was minimal to no damage to the car. My auto insurance giving me hard time. They are not responding anything that how i can fix my car plus they haven’t gave me any rental car. My claim number is [XXX]. I am too scared to drive that car again Because it just got rubbed with the curve with the minimal impact but the air bags deployed. My other car usually got rubbed with curve so many times but the airbags never deploy. My car is currently at quick lube and smog shop address is 691 W Tennyson Rd, Hayward, CA 94544. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Background: Nothing failed or malfunctioned. There is no incident. This reports describes a design defect that puts the driver at risk. The dealer has acknowledged that the cars performs this way and says it cannot be fixed. Toyota customer service says this is how the car operates and short of a recall will do nothing about it. Problem: When the headlights are turned on, the dash and screen become so dim that they are only visible at night. If it is necessary to turn the lights on during the day, the screen and dash are too dim to read. There needs to be some way to set the brightness such that it overrides the nighttime setting. Driving with the lights on all the time is considered safer (and it is the law if it is raining out). This defect means the driver has to choose between having the lights on and being able to consistently see the dash and screen.

We are writing about 2 separate issues we had with our 2024 Prius. 1. Acceleration caused accident on Sept. 8, 2024. Driver was parallel parking. He backed into the space and was then going to straighten out the car. The car accelerated unexpectedly and caused the vehicle to go up on someone’s lawn. The vehicle was stopped by the stoop of the house. The airbag was deployed. Thank God the driver was unharmed. He was parking and going under 5 miles an hour in reverse and then in drive to finish parking. The car just flew out of control. 2. Sudden braking when backing out of driveway or parking space. This happened a total of 4 times, twice to both drivers. Driver was backing out of the garage looking at the screen to make sure nothing was there. She was inching out when the car braked suddenly and forcefully by itself. It was so strong a brake that it felt like something was hit, but nothing was there. This happened again when backing slowly out of a parking space in a lot. Coincidentally, we had an appointment with Toyota to bring the car in for a recall 2 days after the above accident. The recall was for a door problem. We had planned to tell them about the brake issue at that time, but obviously, we never got to bring the car in. Both these issues with the Toyota 2024 Prius are frightening and dangerous. This time no one was hurt. We have informed Toyota about these problems and hope that you and them address these issues in order to prevent this from happening to others. Our insurance company is repairing the vehicle. We have to say that when it is returned to us, we will be frightened to drive it unless these problems are taken care of.

The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly without application with no object in the surrounding area. There were no reported injuries. The air bag deployed. There was smoke detected from the engine. There was no reported fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000.

I have a 2024 Prius LE AWD. A recall has been issued for certain 2023 and 2024 Prius cars but no remedy has been announced yet. I would like Toyota to expedite the process for fixing the issue since I don't know if my car is concerned and don't feel very safe driving my car because of this ongoing recall.