NHTSA recalls, safety ratings, and consumer complaints for the 2013 Toyota Prius C.
| Trim | City | Hwy | Combined | Annual fuel $ |
|---|---|---|---|---|
| 1.5L 4 cyl Automatic (variable gear ratios) | 53 | 46 | 50 | $1,200 |
| Overall Rating | |
| Frontal Crash |
No recalls found for the 2013 Toyota Prius C.
The contact owns a 2013 Toyota Prius C. The contact stated that while his wife was attempting to cold-start the vehicle, the vehicle failed to start. The contact stated that on several occasions the vehicle was started; however, the instrument cluster and other electrical devices failed to operate as needed. The contact replaced the auxiliary battery. The vehicle was repaired, but the failure reoccurred, and the vehicle needed to be jump-started. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V369000 (Hybrid Propulsion System); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.
Brake master cylinder failure.
Car suddenly needed a jump start and again after a day or two of non-use. On the third day Brakes, ABS and traction control warnings were lighted up and remains. Brakes are mostly ineffective. My own scan returns the code C1252 and C1256 that says brake booster system failing. Took it to the dealer who charged $290 again to scan and came up with failed brake booster and pump assembly. The dealers is quoting total $4000 to fix. Toyota Customer Support Program Bulletin dated 8/2018 and revised on 8/2019 extends the warranty on for this issue (for Toyota Prius C 2013) for 10 years or 150000 miles. I was never informed by Toyota or the seller (Stevens Creek Toyota, San Jose CA) about this defect under warranty that I could have gotten repaired well before the dead line of 10 years. Now Both Toyota or the dealer's service department refuse to bear the repair cost.
The 2013 Toyota Prius C has 0 NHTSA recalls and 403 consumer complaints on file. It received an overall safety rating of 4 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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| Side Crash |
| Rollover |
Warning lamps for ABS and others and the chiming dings came on while pulling away from the bank drive through and parking for a second. I shut the engine off and turned back on with no success. I was barely able to park in a spot because of difficulties braking. My car had been making an electric noise every 15 seconds or so previously, at different times when parked, but I thought it was the hybrid engine. Now I think it was the brake pump trying to build up pressure due to a faulty, leaking brake actuator.
My 2013 Prius Plug-In Hybrid with 131k miles on it showed the ABS, Brake, and Traction Control lights while driving last week. Diagnostics from auto shop showed DTC code C1391. System is available for inspection upon request. Safety is definitely at risk, since I am needing to drive it around to assess the issue, and brakes could fail at any time. Vehicle has not been inspected by the manufacturer, police, insurance representatives or others. After speaking to Toyota, I was informed that--although under 150k miles--my car is not covered by the extended warranty because it is 2 years past the 10 year requirement. I drove my car very little between 2020-2022 because of the global pandemic. This is a very common issue with 2012-2015 models caused by a defective part, and it's likely that the problem does not commonly present itself until after the warranty expires.
Brake actuator went out on 2013 Toyota Prius Gen 5. The part is very expensive and in my opinion is a part that should not have to be replaced. The care has 120,000 miles. It is driven very softly, meaning not fast and hard but commuting to work and grocery store as needed. A nice commuter. It is not fast but gets you there. The actuator put me at risk as stepping on the brake was hard and the car did not want to stop and I was close to hitting the car in front of me. All the lights came on at the dashboard and I was very scared to continue to drive and had to get a tow truck.
I had my car serviced Oct 21 and when I picked it up the vehicle brakes made a whooshing noise and felt spongy. I thought it must be ok as they had just serviced it but when it became apparent this could be a problem I took it back Nov 1 and was told the hydraulic brake booster pump needing replacing at the cost of $3400. I was shocked as they told me it could break completely AT ANY TIME but the brakes would still work. I decided to drive it home as that is an enormous car repair bill and I would have to get financing or get a different car. I didn't want to make rash decisions. I investigated the issue and found out this was a recall for these vehicles for 2010 through 2019 models. This same dealer did not mention this to me at the time of sale, that they had been subject to a recall, and since I did not have them inspect the car immediately after service (I had to miss work and my son drove me after he was off work and I feared they would close before I arrived so I had them park the car outside and the sales desk had the key). I thought I would drive it but after reflection I do not want to endanger other people if my brakes fail. This is a clear violation of the public trust that these cars are yet on the road.
My 2013 Toyota Prius has a failed inverter/converter assembly, including the Intelligent Power Module (IPM). This component is critical for vehicle operation and designed to last the life of the car. Premature IPM shorting and inverter failure is a known defect acknowledged by Toyota through multiple recalls and service campaigns for other VINs with the same part number. My vehicle is giving codes P0A94 and P0A1A which are also listed in the recalls for other Prius models of similar age. My vehicle experiences the same failure, yet Toyota has denied goodwill coverage, claiming “insufficient service history.” Routine maintenance like oil changes and brake inspections does not affect this component, making the denial unreasonable. There is nothing to service on the inverter. This defect poses a serious safety risk, sudden inverter failure caused total loss of power while driving and loss of power steering, it was difficult to pull my car off the road. This poses a danger to drivers, passengers, and others on the road. Toyota’s exclusion of my VIN from coverage leaves me financially responsible for a known safety defect. I request NHTSA to investigate Toyota’s handling of inverter/IPM failures, the denial of goodwill assistance for affected VINs, and ensure that Toyota addresses this life-threatening defect consistently across all affected vehicles instead of narrowing the scope on who gets coverage when this is a dangerous electrical malfunction.
The contact owns a 2013 Toyota Prius C. The contact stated that while driving at 25 MPH, the vehicle stalled and failed to restart. The contact stated that he and his wife were in the vehicle during the failure, and the vehicle was almost crashed into. The contact stated that he and his wife were left stranded in oncoming traffic. The vehicle was towed to the dealer, where it was diagnosed that there was a computer failure and that the inverter converter assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 75,421.
I am experiencing the issue described in the BRAKE BOOSTER AND BRAKE BOOSTER PUMP ASSEMBLIES recall issued by Toyota for the Prius, which for me ended in 2023. The vehicle is unsafe to drive without performing this $4000 repair (dealer cost), which is almost more than my car is worth. Toyota should issue another extension for the repair coverage since they are known to be faulty. The previous recall and extension of the recall can be found here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
failure of the Intelligent Power Module (IPM) within the inverter assembly
The contact owns a 2013 Toyota Prius. The contact stated there was a constant beeping sound while attempting to depress the brake pedal while slowing down. Additionally, the brake pedal was very firm, requiring added for to be depressed. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the brake booster assembly, brake master cylinder, and the brake booster pump were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 119,000.
A very common issue with 2012-2015 models caused by a defective part that causes the brake fluid to leak into the brake actuator causing an eventual DTC C1391 error code that Toyota previously had a recall and warranty on the parts. ABS has failed, traction control is non-responsive and the brake light is on. This is an issue that Toyota was previously aware of and only recently discontinued their “extended” warranty for the failed parts - despite this occurring in the upper mileage life of the car. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
There has always been this ringing sound when releasing the brakes. I had it looked at and was told there was no issue. Then while driving it felt like the brakes locked and all of the sensors came on the dashboard. I had those scanned and was told they were sensor issues but car started driving/braking ok. Few days later everything locked up. I can’t push the brake at all. I was told the Brake Booster Pump Assembly with Accumulator was shot. So i began research and saw hundreds of complaints for the exact thing in my make and model and year. This could have killed someone had it happened on a highway. This should be a recall, major issue that numerous are experiencing.
While driving on Highway 316E on March 31, 2022, at approximately 10am, at some point, as traffic started to slow down and I applied my brakes I was dumbfounded when my car would not stop! It was frightening, as I watched my car get closer and closer to the large truck in front of it. I kept applying the brake and then pumping the brake. The brakes kept failing and had no pressure or tension in them to stop the car. The brake pedal was flat on the floor. But, thanks to a sufficient distance between my car and the truck in front of it, it rolled to a stop just short of crashing into the back of said truck by an inch or two. Sometime in October of 2024 , I spoke with a Service Rep at Marietta Toyota about a whizzing sound that appeared to be coming from under the hood on the driver’s side. This sound would occur while I was driving and even when I turned the car off. It would continue making this whizzing sound sometimes for as long as 45 minutes after the ignition was turned off. I took the car back to Marietta Toyota and the service rep said the problem was related to the weather. On December 24, 2024, at around 11:00am EST, I parked my car in the parking lot in front of a print shop. The weather was clear, and the pavement was dry as I pulled my car into a clean, unfettered spot. Upon returning to my car, I could see a fresh puddle under the front passenger side. I ran my finger across the liquid that presented itself as a clean, thin oil that was as smooth as silk. It was odorless and sat in a pristine area looking freshly run out from the underside of my car. On February 27, 2025, when driving in the middle lane on Highway I-20 West, the ABS warning lights came on my dashboard screen along with the image of a skidding car. I was frozen with fear and did not know what would happen next. I would have to cross over multiple lanes to exit off Highway 1-20. I put on hazard lights and drove at 25-35 mph. Took car in for diagnostic and repair.
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