NHTSA recalls, safety ratings, and consumer complaints for the 2009 Pontiac Vibe.
| Trim | City | Hwy | Combined | Annual fuel $ |
|---|---|---|---|---|
| 2.4L 4 cyl Automatic (S5) | 21 | 29 | 24 | $2,500 |
| 1.8L 4 cyl Automatic 4-spd | 26 | 31 | 28 | $2,150 |
| 2.4L 4 cyl Manual 5-spd | 21 | 28 | 24 | $2,500 |
| 1.8L 4 cyl Manual 5-spd | 26 | 32 | 28 | $2,150 |
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover |
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
What component or system failed or malfunctioned, and is it available for inspection upon request? The Toyota 2.4L 2AZ-FE engine in my 2009 Pontiac Vibe GT suffers from excessive oil consumption due to a known piston ring defect. The rapid oil loss between changes puts the engine at risk of failure. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? This issue poses a serious safety risk because: 1.Oil levels drop unpredictably, increasing the risk of sudden engine failure while driving, which could lead to accidents. 2.No dashboard warning appears when oil is low, making it difficult to detect before damage occurs. 3.Toyota acknowledged this defect under Warranty Enhancement ZE7, but Pontiac Vibe owners were excluded, despite having the same Toyota-manufactured engine. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Independent mechanics have confirmed the excessive oil consumption, consistent with the known Toyota 2AZ-FE defect. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? •Toyota acknowledged the issue in their vehicles but refused assistance for the Pontiac Vibe GT. •GM has not inspected the vehicle, even though they marketed and sold it. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? •No warning lights indicate low oil levels. •Symptoms include rapid oil loss, increased engine noise, and potential knocking if oil is not constantly monitored. Summary for NHTSA The Pontiac Vibe GT uses the Toyota 2AZ-FE engine, which Toyota admitted has a piston ring defect. Toyota extended warranties for their vehicles but excluded Pontiac Vibe owners, leaving us with a known defective engine. This creates a safety risk that should be investigated.
The contact called on behalf of her sister who owns a 2009 Pontiac Vibe. The contact stated that while her sister was driving approximately 40 MPH, the vehicle was making an abnormal noise and the steering wheel was shaking abnormally. The vehicle was taken to an independent mechanic where it was diagnosed that the steering rack needed to be replaced. The contact was notified of an unknown recall. The vehicle was not repaired. The contact drove the vehicle to the dealer and was informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.
The 2009 Pontiac Vibe has 9 NHTSA recalls and 527 consumer complaints on file. It received an overall safety rating of Not Rated out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
Consequence: If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Remedy: Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Consequence: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
Consequence: If the switch overheats, it may melt, possibly resulting in a fire.
Remedy: Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Component: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 PONTIAC VIBE VEHICLES EQUIPPED WITH 1.8L ENGINE AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, COLORADO, IDAHO, ILLINOIS, IOWA, KANSAS, MAINE, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW YORK, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN, AND WYOMING. WHEN DRIVING UNDER CERTAIN UNIQUE CONDITIONS IN EXTREMELY LOW AMBIENT TEMPERATURES, THE INTAKE MANIFOLD SUCTION PORT FOR THE BRAKE VACUUM CAN BECOME LOCKED DUE TO THE FREEZING OF CONDENSATION RESULTING FROM POSITIVE CRANKCASE VENTILATION.
Consequence: THIS COULD LEAD TO AN INCREASE IN VEHICLE STOPPING DISTANCE AND A CRASH COULD OCCUR.
Remedy: DEALERS WILL MODIFY THE BRAKE VACUUM LINE FREE OF CHARGE. A SPECIAL ADVISORY LETTER WILL BE SENT TO OWNERS OF VEHICLES REGISTERED IN ALL OTHER STATES IN THE SAME TIME FRAME. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE OCTOBER 23, 2009. OWNERS MAY CONTACT PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Component: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PONTIAC VIBE VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
Consequence: THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN EARLY FEBRUARY AND BE COMPLETED IN LATE APRIL 2010. OWNERS MAY CONTACT PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Component: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PONTIAC VIBE PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: GENERAL MOTORS WILL NOTIFY CUSTOMERS WHEN A RECALL REMEDY IS AVAILABLE FOR RECALL 10038: FLOOR MAT INTERFERENCE AND ACCELERATOR PEDAL. GM REQUESTS THAT CUSTOMERS TAKE OUT ANY REMOVABLE (CARPETED, ALL-WEATHER, OR OTHER) DRIVER'S FLOOR MAT AND NOT REPLACE IT WITH ANY OTHER FLOOR MAT, AND PLACE IT IN THE TRUNK UNTIL THE FLOOR MAT INTERFERENCE AND ACCELERATOR PEDAL RECALL REMEDY IS READY AND IMPLEMENTED. IN THE EVENT THAT OWNERS CHOOSE NOT TO TAKE OUT THEIR REMOVABLE FLOOR MAT, GENERAL MOTORS STRONGLY RECOMMENDS THAT OWNERS USE ONLY FLOOR MATS DESIGNED SPECIFICALLY FOR THE MODEL AND MODEL YEAR OF THEIR VEHICLE, AND THAT IT IS PROPERLY INSTALLED AND SECURED. DO NOT USE A MAT THAT IS FLIPPED OVER WITH THE BOTTOM-SIDE UP, AND DO NOT STACK ONE FLOOR MAT OVER ANOTHER. IN ADDITION, CHECK THE OPERATION OF THE ACCELERATOR, BRAKE, AND CLUTCH (IF APPLICABLE) PEDALS TO ASSURE THAT THE FLOOR MAT DOES NOT INTERFERE WITH THEM. OWNERS MAY CONTACT PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
I been trying to get the recalls to be fix but both the dealers and GM haven’t been able to help due to parts discontinued, I been trying to get this issued resolve for a year or so. I need help please, they just keep saying that all recalls on this vehicle don’t have the parts for it and don’t know what else to do.
TSB 0158-14 IS a Toyota engine that was also used in General Motors Pontiac vibe in 2009 and 2010 The tsb has to do with oil consumption and a tsb was made for Toyota. Not for Pontiac as a result my Pontiac is now consuming oil every 1000kms As they both used the 2Az-FE 2.4 engine
I was driving no warnings lights to shutting down on the road to black smoke came out of the back luckily a guy was going by and helped me move my car
The steering rack and intermediate shaft in the steering wheel Go bad and what happens is it makes having an alignment impossible Not only that but the vehicle clunks with every turn [XXX] Being a Pontiac it was a joint venture between Toyota And GM Thus Affecting many Toyota Corolla Prius and matrix As Toyota got a recall Pontiac did not INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air bags failed to deploy and vehicle is not available for inspection. Vehicle was a total loss and is in the proces of becoming proprty of Copart.com for auction (I assume). I hit my head very hard from the T-bone type of collision and my side airbags did not deploy. I have a severe concussion and internal brain bleed. ICU stay was required. Problem was confirmed by the police report, etc. Nothing has been inspected to the best of my knowledge in any great detail (I assume). No warning lamps, messgaes, or other symptoms prior to the failure.
Accelerates on its own from idle or low speeds. Was recalled on 2/8/2010 #2010018..and repaired on 6/21/ 2010. Approx. 2 years ago it started to "take off again". Grand Buick... Grandville MI advised there was no current recall. I'm waiting for GM to advise of a no charge to owner recall.
The restraint system appears to have failed and cannot be repaired. Nobody appears to know why
The contact owns a 2009 Pontiac Vibe. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the vehicle speed control (VSC), ABS, and check engine warning lights illuminated. The vehicle was towed to an independent mechanic who was unable to duplicate the failure; however, the independent mechanic replaced the heat shield. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 117,000.
PONTIAC VIBE 2009: ON CERTAIN VEHICLES, DUE TO FAT MISAPPLIED THE MAIN SWITCH TO CONTROL ELECTRIC WINDOW ON THE DRIVER SIDE COULD GET STUCK OR STOP WORKING. IF WE TRIED TO LUBRICATE THE SWITCH MAY OVERHEAT AND MELT. A SWITCH THAT COULD MELT PRODUCE SMOKE AND CAUSE A FIRE DAMAGING PROPERTY OR INJURING SOMEONE. CORRECTION: DEALERS WILL INSPECT THE MASTER SWITCH TO CONTROL ELECTRIC WINDOW ON THE DRIVER SIDE AND APPLY SPECIAL GREASE THAT PREVENTS HEAT BUILDUP, OR REPLACE THE CIRCUIT BOARD OF THE SWITCH, IF NECESSARY. NUMBER OF VEHICLES AFFECTED: 16,724.
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED SHE CONTINUED TO DRIVE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO ED SCHMIDT GMC (26875 N DIXIE HWY, PERRYSBURG, OH 43551) WHERE THE VEHICLE WAS DIAGNOSED WITH A POWER STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. *BF *AS
MY VEHICLE WAS TURNED IN FOR THE AIRBAG RECALL. WE RECEIVED A CALL SAYING IT WAS DONE. WE ARE STILL RECEIVING NOTICES FROM THE ESTABLISHMENT WE DROPPED THE CAR OFF TO GET IT COMPLETED AND PENDOT STATING THE RECALL HAS NOT BEEN COMPLETED. *TR
I BOUGHT A 2009 PONTIAC VIBE WITH A 2.4L ENGINE A LITTLE OVER A YEAR AGO WITH AROUND 80K MILES. I NOTICED RIGHT AWAY THAT IT WAS USING ABOUT A QUART OF OIL AROUND EVERY 1K MILES. IT NOW HAS A LITTLE OVER 90K MILES AND USES ABOUT 1.25 QUARTS OF OIL PER 1K MILES. I FOUND THAT TOYOTA ADMITTED TO A PROBLEM WITH THE 2AZ-FE ENGINES THAT ARE IN THEIR MATRIX AND CAMRYS, AS WELL AS THE PONTIAC VIBE, AND HAVE OFFERED THE ZE7 WARRANTY ENHANCEMENT PROGRAM TO REPLACE THE PISTONS AND RINGS IN THESE PRODUCTS TO CORRECT THE EXCESSIVE OIL CONSUMPTION ISSUE. I CONTACTED GM SERVICE TO SEE IF THEY WERE GOING TO OFFER THE SAME PROGRAM FOR THESE ENGINES SINCE THEY PURCHASED THESE DEFECTIVE ENGINES FROM TOYOTA. THEY RESPONDED BY SAYING THAT THERE WERE NO OPEN SERVICE PROGRAMS OPEN FOR THIS CAR. I ASKED THEM WHY GM WOULDN'T ADMIT TO THE PROBLEM AS TOYOTA DID, AND OFFER A PROGRAM SIMILAR TO THE TOYOTA PROGRAM TO RESOLVE THE ISSUES WITH THIS ENGINE. THEY RESPONDED AGAIN BY SAYING THAT THERE WERE NO OPEN SERVICE ISSUES FOR THIS VEHICLE. I THINK IT'S VERY IRRESPONSIBLE OF GM TO NOT ACKNOWLEDGE A PROBLEM WITH THESE ENGINES AND OFFER THE SAME SUPPORT FOR THEM AS DID TOYOTA WHO SUPPLIED THE ENGINES TO GM. I GREW UP AS PART OF A GM FAMILY, BUT WON'T PLAN TO BUY ANY FUTURE GM PRODUCTS DUE TO THEIR LACK OF SUPPORT FOR THEIR CUSTOMERS WITH AN OBVIOUS PRODUCT QUALITY ISSUE AS IS FOUND HERE. IF TOYOTA ACKNOWLEDGES A PROBLEM WITH THESE ENGINES AND PROVIDES SUPPORT TO THEIR CUSTOMERS, WHY DOESN'T GM OFFER SIMILAR SUPPORT SINCE TOYOTA SUPPLIED THE IDENTICAL ENGINES TO THEM? DOESN'T MAKE FOR GOOD CUSTOMER PUBLIC RELATIONS AND DOESN'T PROVIDE ANY INCENTIVE TO BUY FUTURE GM VEHICLES.
DUE TO A MANUFACTURING DEFECT WITH THE ENGINE, THE VEHICLE BURNS OVER A QUART OF OIL EVERY 1000 MILES. THIS MEANS IT REQUIRES A WAIVER TO PASS INSPECTION. THE 2009 TOYOTA MATRIX, WHICH SHARES THE SAME ENGINE, HAD A RECALL ISSUED. THE VEHICLE WAS IN MOTION ON A HIGHWAY. THE CHECK ENGINE LIGHT AND ABS WARNING ILLUMINATED, DISTRACTING THE DRIVER. THERE WAS NO COLLISION, BUT A NEAR MISS.
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