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NHTSA recalls, safety ratings, and consumer complaints for the 1997 Mercury Mountaineer.
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
Component: VEHICLE SPEED CONTROL
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Component: SUSPENSION
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. UNDER CERTAIN CONDITIONS, A FRONT SWAY BAR LINK CAN FRACTURE.
Consequence: VEHICLE HANDLING COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE BOTH THE LEFT AND RIGHT FRONT SWAY BAR LINKS.
Component: TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 385,000.
DRIVERS SIDE SEAT BELT BUCKLE WILL NOT LATCH. 185,000 MILES.
TL* THE CONTACT'S HUSBAND OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS RELEASED, THE VEHICLE UNINTENTIONALLY ACCELERATED. AS A RESULT, THE CONTACT'S HUSBAND REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
The 1997 Mercury Mountaineer has 7 NHTSA recalls and 369 consumer complaints on file. It received an overall safety rating of Not Rated out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
Consequence: IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
Remedy: THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Component: VEHICLE SPEED CONTROL
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L SOHC ENGINES AND STILL RETAIN THE ORIGINAL THROTTLE BODY (PART NUMBERS 97JF-9E926AB OR 97JF-9E926-AC). SOME OF THE ORIGINAL THROTTLE BODIES INSTALLED ALLOWED A GAP BETWEEN THE PLATE AND BORE TO BE BUILT TOO NARROW. THIS REDUCED CLEARANCE ALLOWED THE ENGINE DEPOSITS NORMALLY PRESENT IN THE THROTTLE BODY TO CONTACT OR BRIDGE THE GAP. IF THE ENGINE DEPOSITS BRIDGED THE GAP BETWEEN THE THROTTLE PLATE AND BORE AND THEN HARDENED, ON THE INITIAL APPLICATION OF THE ACCELERATOR PEDAL AFTER THE ENGINE HAS COOLED, THE OPERATOR WOULD NEED TO APPLY ADDITIONAL FORCE TO THE ACCELERATOR PEDAL TO BREAK THE BRIDGE.
Consequence: THIS COULD RESULT IN ENGINE SURGE WHEN THE ACCELERATOR PEDAL BREAKS FREE.
Remedy: DEALERS WILL REPLACE THE ORIGINAL THROTTLE BODIES.
Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THE LIFTGATE ASSIST GAS CYLINDER BRACKET ON THE RIGHT HAND BODYSIDE OUTER PANEL WAS INCORRECTLY WELDED.
Consequence: THE GAS CYLINDER BRACKET MAY NOT PROPERLY SUPPORT THE LIFTGATE INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REINFORCE THE BRACKET ATTACHMENT WITH TWO POP RIVETS.
Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH 4.0L SINGLE OVERHEAD CAM ENGINES. THE ENGINE FUEL LINES CAN BE DAMAGED IF THE VEHICLE IS JUMP STARTED AND THE GROUND CABLE IS ATTACHED TO THE FUEL LINE BRACKET THAT IS LOCATED NEAR THE BATTERY. SINCE THE BRACKET IS NOT GROUNDED, THE STAINLESS STEEL FUEL LINE BRAID COULD ACT AS A GROUND POTENTIALLY OVERHEATING THE PTFE INNER LINER OF THE FUEL LINE RESULTING IN DAMAGE TO THE FUEL LINE.
Consequence: THE FUEL LINES CAN LEAK, AND IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD POTENTIALLY RESULT.
Remedy: DEALERS WILL INSTALL A WARNING LABEL ON THE FUEL LINE BRACKET ADVISING OWNERS NOT TO USE IT FOR A JUMP START GROUND. ALSO A REVISED BOLT WILL BE INSTALLED IN THE ALTERNATOR BRACKET TO PROVIDE A CONVENIENT JUMP START GROUND LOCATION.
Component: VEHICLE SPEED CONTROL
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH 5.0L ENGINES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, IDAHO, IOWA, MAINE, MICHIGAN (UPPER PENINSULA ONLY), MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW YORK, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN, AND WYOMING. THESE VEHICLES, WHEN OPERATED FOR EXTENDED PERIODS OF TIME AT HIGHWAY SPEEDS AND TEMPERATURES BELOW -20 DEGREES FARENHEIT, DO NOT RETURN TO IDLE DUE TO ICE IN THE THROTTLE BODY.
Consequence: ALTHOUGH THE VEHICLE CAN BE CONTROLLED BY EITHER APPLYING THE SERVICE BRAKES OR SHIFTING THE TRANSMISSION TO NEUTRAL, INCREASED BRAKE PEDAL EFFORTS OR SOME INCREASE IN STOPPING DISTANCE CAN RESULT.
Remedy: DEALERS WILL INSTALL A REVISED PCV SYSTEM WITH WATER HEATED VACUUM SOURCE.
DRIVER SIDE SEAT BELT REFUSES TO LATCH AND, IF IT DOES LATCH, COMES UNLATCHED ON ITS OWN. ON INSPECTION, THE 'GUTS' OF THE MECHANISM ARE GONE.
I WAS AT A GAS STATION MAKING A PURCHASE WITH MY DISABLED MOTHER. WE LEFT THE STORE, AND GOT INTO MY TRUCK. I STARTED MY TRUCK AND PROCEED TO DIVE TOWARDS THE EXIT OF THE GAS STATION WHEN I SMELLED SOMETHING LIKE BURNING RUBBER. I SAID TO MY MOTHER THAT SOMETHING SMELLED FUNNY AND THEN LOOKED AND SAW A THIN STEAM OF SMOKE COMING UP FROM IN BETWEEN MY LEGS. I PARKED THE TRUCK AND JUMPERS OUT LEAVING MY OM IN THE CAR. I THEN SAW A FIRE INSIDE OF THE METAL TRACK IN WHICH MY SEAT MOVES MECHANICALLY UNDERNEATH MY SEAT, WHERE THE WIRES ARE. I RAN INTO THE GAS STATION PANICKED AND ASKED THE ATTENDANT FOR A FIRE EXTINGUISHER, TO WHICH HE REPLIED " NO, I DON'T KNOW I DON'T HAVE ONE" AND DID NOTHING. SO I RAN BACK OUTSIDE TO MY TRUCK WHERE MY MOTHER WAS HAVING TROUBLE EXITING MY TRUCK AS SHE HAS ANXIETY AND HEALTH ISSUES. SHE FINALLY GOT OUT AND A TOW TRUCK THAT WAS DRIVING BY, SAW THE SMOKE GETTING HEAVIER AND FLOWING OUT OF MY TRUCK, HE STOPPED AND OUT THE FIRE OUT WITH AN EXTINGUISHER. THE FLAMES WERE COMING THROUGH MY SEAT AND I WAS AT A GAS STATION. I WAS TERRIFIED. I HAVE PTSD AND THIS HASN'T HELPED MY SLEEP AT ALL. ALSO, WE WERE AT A GAS STATION AND AS YOU KNOW, FIRE IS VERY DANGEROUS AT A GAS STATION. WE COULD'VE BEEN SERIOUSLY HURT OR WORSE.
WHEN I USE THE CRUISE CONTROL AND THEN TURN IT OFF I CAN'T SEEM TO PUSH MY GAS PEDAL WHEN YOU ARE DRIVING THE VEHICLE. I HAVE TO KEEP PUTTING EXTREME PRESSURE ON THE ACCELERATOR PEDAL UNTIL SOMETHING BREAKS OR POPS AND THEN IT ALLOWS ME TO PUSH THE PEDAL. I KEEP HAVING PROBLEMS WITH SMOKE COMING FROM ON TOP OF THE STEERING COLUMN LIKE SOMETHING IS BURNING WHEN YOU ARE DRIVING, NOW I HAVE ELECTRICAL PROBLEMS TO WHERE MY HORN WILL NOT WORK ANYMORE. I KEEP HAVING PROBLEMS WITH THE FRONT FRAME OF THE SUV. THE FRAME SOUNDS AND FEELS LIKE IT IS GOING TO FALL APART AND IT DOESN'T MATTER IF YOU ARE DRIVING OR STATIONARY. THE MECHANIC SAYS IT IS THE SWAY BAR THAT IS CAUSING THAT PROBLEM. I HAVE BEEN CALLING FORD ABOUT IT AND THEY KEEP SAYING THERE IS NO RECALL ON MY VEHICLE.
THE DRIVER'S SEAT BELT WILL NOT LATCH.
TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT BUCKLE FAILED TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.
MAJOR AND RECURRING ISSUE WITH FRONT DRIVE SHAFT, AND FRONT DIFFERENTIAL, GRINDING, SHAKING, WITH NEAR CRASH DUE TO DIFFICULTY TO HANDLE (THIS WAS ON THE WAY TO THE MECHANIC). *TR
TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT STATED THAT HE SHIFTED INTO DRIVE AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT HE HAD TO SHIFT TO NEUTRAL IN ORDER TO STOP THE VEHICLE AND STATED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 170,000. *TR
I ATTEMPTED TO CONNECT THE TWO PORTIONS OF THE DRIVER FRONT SEAT BELT AND THE LATCHING MECHANISM IN THE FEMALE PORTION WOULD NOT LATCH, THEREBY DEFEATING MY ABILITY TO SECURE THE SEAT BELT. I TOOK THE VEHICLE TO A REPAIR SHOP THAT QUOTED ME ALMOST $200 TO REPAIR THE BELT, INDICATING THE OEM KIT WAS ALMOST $150. SOMEONE IS PROFITEERING ON DEFECTIVE SAFETY EQUIPMENT. *TR
DRIVER'S SEAT BELT WILL NOT FASTEN. *TR
TL*THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. HE ATTEMPTED TO PUT THE DRIVERS SIDE SEAT BELT ON AND THE BUCKLE WOULD NOT SNAP INTO PLACE. THE FAILURE HAD BEEN ON GOING FOR ONE WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT STOP. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AS IT ACCELERATED. THE LEFT SIDE OF THE VEHICLE BEGAN TO SKID ABNORMALLY AND THE CONTACT CRASHED INTO A WIRE FENCE. THE VEHICLE THEN ROLLED OVER AND CRASHED INTO SEVERAL TREES BEFORE COMING TO A STOP. THE PASSENGER SUSTAINED MAJOR INJURIES TO THE HEAD AND BODILY TRAUMA. THE CONTACT SUSTAINED INJURIES TO THE HEAD. THE CONTACT AND PASSENGER WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.
MY 1997 MERCURY MOUNTAINEER (THAT I PURCHASED FEB 2010) IS EXPERIENCING THE SAME ACCELERATION PROBLEMS AS DESCRIBED IN THE 4.0 SOHC CAMPAIGN # 00V422000 AND ACTION # EA99001. I HAVE TO APPLY EXTRA ACCELERATION TO MAKE THE CAR DRIVE WHEN ENGINE IS "COLD". AFTER IT WARMS UP, OR IF I START THE ENGINE AND ALLOW IT TO WARM UP BEFORE DRIVING, I DO NOT HAVE THAT PROBLEM. HAS THERE BEEN ANY OTHER V8 COMPLAINTS? *TR
Showing 15 of 369 complaints