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NHTSA recalls, safety ratings, and consumer complaints for the 2023 Kia Seltos.
| Overall Rating | |
| Frontal Crash | |
| Side Crash | |
| Rollover |
| Overall Rating | |
| Frontal Crash |
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.
Component: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Consequence: Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.
The gages fall all the way down, I’m not able to accelerate, engine light, traction light, tire pressure light, crash detection light, and other lights come on and prevents me from being able to drive. This happened on the interstate and almost caused an accident.
Car burns/ consumes oil constantly having to top off 2-3 quarts every 1,000 miles maybe even less I do my oil change every 3,000 miles Kia auto contract state I need to do oil change every 5,000
Driving 65mph on [XXX] and all the lights came on flashing and alerting me causing the emergency braking to occur while driving causing me to swerve on the road and lucky I didn’t crash but i had my [XXX] old in the car and it scared the hell out of me, on top of all that my horn gave out and hasn’t worked since that incident and now all the lights are off and I don’t even get the beeping for coming to close to another car anymore it’s like I lost all safety features plan to sell the car because I’m not dealing with this and Kia’s dealer services are horrible followed along by thee corporate being terrible too INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2023 Kia Seltos. The contact stated that while driving at 10 MPH, there was an abnormal fuel odor coming from the vehicle. The vehicle was stopped, and the contact became aware of smoke coming from the engine compartment. A dealer was contacted. The vehicle was towed to the dealer to be diagnosed, and it was determined that the catalytic converter, turbo, and engine needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 62,000.
The 2023 Kia Seltos has 2 NHTSA recalls and 42 consumer complaints on file. It received an overall safety rating of 4 out of 5 stars in NHTSA crash testing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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| Side Crash |
| Rollover |
The contact owns a 2023 Kia Seltos. The contact stated that while driving on several occasions at various speeds, the tachometer went to zero and remained at zero while the vehicle was still accelerating. The contact stated that the transmission unexpectedly downshifted into a lower gear. There was an unknown message displayed. The contact stated that the screen was black while operating, and the passenger’s side air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 39,313.
In April 2025 my vehicle had a recall (1: SC336 or 25V099), I brought it into a Kia dealership, they said it failed the test, and needed a new engine (i was without a vehicle for weeks, dealership said they did not have any loaners until after 14 days). They then call back weeks later saying the test was faulty, and i could have my car back. They said to keep an eye on it if there are any issues regarding the recall to come back. One morning i started my car, and was driving luckily in a 30mph, my car started to shake, would not speed up/move much, the check engine light came on, almost coming to a complete stop in the middle of a busy road. I was able to move it to the side, turn it off for a bit, once turned back on it was fine. My father who has a background in automotive mechanics checked the oil and noticed there was barely in it- (although just having it been changed) which looks like the oil consumption is fast and going somewhere. I immediately took it to a Kia dealership and they said I would have to go through a whole oil consumption test but it would not be a guarantee fix for engine replacement due to me not going to a dealership, or oil change business. Although my father who changes it, has all the receipts of oil purchase and capability of changing it himself. My oil is changed always in the proper timeline/miles. Which i have a alert on my car to notify me of this. I have noticed the kia does not give an alert when there is "low" oil. I have to drive around with extra oil, and check it almost daily just incase. I am worried that it will stop again but on a busy highway and result in a accident. I am concerned that the recall test was faulty and is resulting in major car issues, for something that is not even that old. As of yesterday i turned my car on and it was shaking and the engine light came on. I have not turned it on since, i will be returning to the dealership today.
Incident Date: October 26, 2025 Summary: On October 26, 2025, while merging onto a highway at high speed, the vehicle experienced a sudden and total electronic safety system failure. Without driver input, the Forward Collision-Avoidance Assist (FCA) system engaged the brakes (phantom braking), causing a dangerous, unprompted deceleration in active traffic. Simultaneously, the Electric Power Steering (EPS) assist failed, making the steering wheel extremely heavy and difficult to maneuver while trying to merge. Dashboard Alerts: The instrument cluster displayed a "Check Forward Collision-Avoidance Assist system" message, and the following warning lights illuminated: Master Warning, ABS, Traction Control (ESC), and Forward Safety. Attempted Remediation: I pulled the vehicle over and let it cool down for over an hour, but the warning lights and system failures persisted upon restarting. Per manufacturer-recommended troubleshooting found online, I thoroughly cleaned all exterior sensors and was forced to manually disable the collision-avoidance and alert systems via the vehicle's computer settings just to be able to drive the car home safely. Current Safety Concern: Since this event, the vehicle has exhibited increased skidding and inconsistent traction during normal driving conditions. This instability occurs on any road at any time, specifically when performing routine turning maneuvers, and is not limited to winter conditions. This suggests a deeper mechanical or software failure within the ABS/ESC/AWD control modules that cannot be resolved by the driver. This VIN currently shows no active recalls, but the symptoms match the known defects in the SC275 and SC336 campaigns exactly.
Vehicle acts like it’s going to die. No maintenance lights well maintained. Rattle noise and acts like it’s misfiring. Went to turn at traffic light and almost got into a wreck due to no horse power. This has been happening since less than 40,000 miles but car dealership keeps saying “nothing is wrong” because there isn’t a warning light on! It’s getting worse!
One night I started my car and my screen on my Kia seltos had a bunch of gibberish on the screen and then I went to power off the radio and tried to power back on and screen wouldn’t turn on and one usb won’t work. Tried to hard reset and check fuses and still no luck. I keep reading a bunch of people saying how they had same issues as I did on my radio . My friend is sales guy at car dealer and he told me not first time a radio on a Kia took a poop. So how comes there is no recall yet on this part of the car. It’s crappy because warranty on radio is only up to 36,000 . And my car I have only had for 3 years almost and I have 50,000 miles on it now . After disconnecting the battery and plugging back in like the dealer told me to do and now I have a loading symbol behind my wheel on the dash
We first noticed that the car was sputtering and jerking when accelerating at highway speeds. It wasn't consistent at first but continued to get worse over time and at more regular occurrences. White/grey smoke was spotted from the tailpipe whenever the vehicle was accelerating, either from a stop or when "resuming" on the cruise control. We brought the vehicle in to the dealership as the "service engine" light came on and explained what was happening with the car. They told us that there was an "intake valve" that was plugged and need to be replaced and that the on-board computer needed to be updated. We also had some routine maintenance done as well and they sent us on our way. Quickly after getting the car home we noticed that the original problem persisted and actually got worse. We checked the recalls on our car and noticed that there are other recalls on other VINs for the same Make, Model, Year and engine type as our car and the symptoms of those recalls were exactly the same as our symptoms in our car. We returned the vehicle to the dealership and again the "service engine" light had come on. This time they got the code that says something to the effect of "cylinder scoring" and that we needed to have the engine replaced. The recall for the 2.0L Nu engine for 2023 Kia Seltos' that doesn't currently include the VIN for our vehicle is SC336. We had to replace the engine out of our own pocket and would like to see this VIN included in the recall that affects other vehicles of this similar Make, Model, year and engine type.
The contact owns a 2023 Kia Seltos. The contact stated that while driving at an undisclosed speed, there was gray smoke coming from the exhaust pipe. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the vehicle stalled on the drive back to the residence. The contact stated that on a separate occasion, while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the RPM fluctuated, and the engine revved with gray smoke coming from the exhaust pipe. The check engine warning light was illuminated. The contact was able to coast to the side of the road and waited ten minutes before restarting the vehicle; however, the failure reoccurred a short distance afterwards, with the vehicle vibrating abnormally, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was pulled into a parking lot and stalled. The vehicle was restarted and driven to the workplace where the vehicle stalled after being parked. After work, the contact drove the vehicle to the residence. The contact stated that while driving 30 MPH, the vehicle jerked and vibrated, and gray smoke was coming from the exhaust pipe, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The RPM fluctuated, and the engine revved. The contact was able to arrive at the residence, and the vehicle stalled. The vehicle was taken to the dealer, where it was diagnosed that the oil level was low and that there was a misfire in the engine. The vehicle remained at the dealer unrepaired. The contact was informed that an unknown part was clogged. The dealer changed the oil. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was unknown.
The contact owns a 2023 Kia Seltos. The contact stated that while driving at an undisclosed speed, there was while smoke coming from the exhaust, after which the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine due to possible poor maintenance, which the contact disputed. The manufacturer was not notified of the failure. The failure mileage was 80,000.
3 times in the last 24 hours my vehicle has completely stopped while in motion. Once on the highway and twice in residential areas. There was no precursor problem to let me know this would happen, no strange noises and no check engine light. It just fails and the engine stops while I’m driving. It’s extremely dangerous and quite frankly very scary. When I called kia today to tell them what happened all they said to me was that since the check engine light wasn’t on, that it was safe to drive and they couldn’t get my car in for several weeks. Then the other kia dealership in the area said they would get me in next week but again that my car was safe to drive. It is most certainly NOT safe to drive!! This is happening while I’m driving and in motion. Twice at about 10 mph and once going 60 (thank god nobody was behind me)
Car has stalled 3 times after driving short or long distances in hot weather (near Great Lakes, not even southern heat). Twice in 2024 and once in 2025. It is 2023 Kia Seltos with only 10,000 miles. Dealer inspected it 2024 (possibly not knowing of other recalls) and said nothing wrong. It’s the turbo engine, while I see the regular engine versions have a recall. Could be the rings, crankshaft sensor, ISG, electric oil pump controller, etc. It stalls while at a red light or stop, and is dangerous if on a hill as it does not accelerate and starts to roll backwards when take foot off brake and step onto gas pedal. It has also stalled in traffic on a bridge and then needed to be restarted.
On 4 different occasions my vehicle applied the brakes forcefully on its own at high speeds. The dash flashed with the message "check forward collision avoidance assist system." as well as displayed the following icons: master warning light, hill climb assist, traction control, forward collision, and the Auto start/stop was flashing. These continued until I was able to stop and turn the car off. When I was trying to slow down and stop my brakes were not working correctly as I had to push the pedal all the way to the floor for a long period to stop all the way. When the car was put in park the engine was revving up until it was off. The car was towed to the dealership after first incident and the following codes were in the history: C164202 C161308. Dealership had my car for 6 days, opened a tech line case and without an answer of why this happened nor remedy, my car was released back to me resulting in 3 additional instances. It is now going to another dealership to hopefully get an answer and repair.
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