NHTSA recalls, safety ratings, and consumer complaints for the 2023 Hyundai Sonata.
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Component: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
Component: FUEL SYSTEM, GASOLINE
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Sonata vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.
Consequence: A melted fuel tank can leak, increasing the risk of a fire.
Remedy: Dealers will inspect and replace the check valve. The fuel tank assembly will be inspected for damage and replaced if necessary. Additionally, dealers will inspect and update the engine control unit software. All repairs will be performed as necessary, free of charge. Owner notification letters were mailed beginning March 13, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 286. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.
See attached document for complaint.
Battery Management System completely exhausting the 12V battery resulting in the car acting as if it has no power. When this happens, you can't unlock the door or open the trunk. On two separate occasions, I have encountered a complete loss of power in my Sonata Hybrid, preventing me from unlocking the trunk or doors upon returning from extended trips. The first incident occurred after a ten-day absence last Fall, and the most recent was on Saturday, March 14, 2025. During the latest incident, I returned from a seven-day trip and found my vehicle parked at Orlando International Airport. Upon approaching the car, I anticipated being able to unlock the trunk, load my luggage, enter the vehicle, and drive home. However, once again, the vehicle was unresponsive. Accessing the car required removing the cap from the door handle and manually inserting the key, a process that took approximately ten minutes, which was particularly inconvenient and concerning in an airport parking lot. This situation was even more challenging considering I am a [XXX] woman of smaller stature attempting to resolve this issue alone at night. I believe this poses a serious safety concern for all owners under similar circumstances. Following the incident last Fall, I brought my Sonata Hybrid to Key Hyundai in Jacksonville. I was informed that this is a known issue for which there is a recall; however, my vehicle model year is not included in the affected range. It was suggested that I would need to manage this problem independently. I believe this recurring issue represents a known vulnerability that could potentially expose Hyundai and its dealerships to liability should an owner suffer harm while addressing this malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Reported this previously, but more information was gathered, thanks to collision mechanic who guessed immediately when he heard 2023 hybrid Sonata - he said "they're notorious for it." Was at a stand still in a parking space/lot I know well. Cautious driver, watch my speed, very aware of other drivers, quick reaction time. Incident mid day, no pedestrians, distractions, no moving traffic. Vehicle doors shut, seat belt on. Not on incline. Pulled into parking spot I use weekly, spot has parking curb. Was at a full stop. Realized I had not pulled into the spot quite far enough, and attempted to inch vehicle forward. (Do not recall any warning lights, but this car usually alerts at literally anything - even shadows.) Very lightly applied gas to inch forward, slowly. Felt slight "scrape" of undercarriage on the parking curb. Put car in reverse, lightly applied gas to inch back. Car did not rev, no screeching tires, it was at a standstill previously. Was in Eco mode. All seemed normal, until vehicle suddenly launched UP the parking curb, full force, and into a building pillar directly ahead. The car never moves with that much force, I'm not a pedal-to-the metal driver. Eco mode on. No airbag deployment, injuries, etc. Sheriff took report for the building, simple incident. I couldn't make sense of it. I know how overly cautious I am while parking, what I do, and don't do. Took responsibility, but was still analyzing a week later, and explained what I remembered to the mechanic. He guessed right away. Said Sonatas were notorious for it. He said they're known for randomly applying the ebrake unexpectedly - and also randomly releasing the ebrake - and aggressively (and silently) switching from electric to gas when met with resistance, aka the parking curb. Insurance totalled the car. 2.5 years old, 17k miles. This was my 3rd Hyundai in 20 years, others were great. Discovered 40,000 Elantra hybrids, same year as my Sonata, were recalled due to "unintended acceleration."
The 2023 Hyundai Sonata has 2 NHTSA recalls and 79 consumer complaints on file. It received an overall safety rating of 5 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
Recall 286 my vehicle suffered from this causing heat module failure misfire in cylinder 2 and high pressure in gas tank. Sports Hyundai had previously done a 180 day repair under recall 9b1 for an expanded gas tank after the repair the car suffered from the updated recall 286 . I brang to the dealership 4 times with check engine and misfires and limp mode between 57k and 68k they refused to fix the car under recall 286 and cleared all the codes and continued to make me leave in a unsafe car. On February 14th it sport Hyundais negligence was the direct cause of an auto accident were the car was unable to move out the way because of lack of power /limp mode. I begged them in the final days of me having the car to fix it and saying I didn’t feel safe and they wouldn’t without an extensive amount of money I could not provide . I’m currently filing a claim with Hyundai consumer affairs and the dca in Newark and also my senators office and I have a lawyer also who might help I wish to report this to the NHTSA.
Vehicle WITHOUT WARNING will start to jerk then go into “limp” mode. Pressing on gas pedal makes the revving noise but with not physical movement made. This has happened on MULTIPLE occasions (13 times in 4 months) including in the snow and on the interstate while driving at 70mph where no shoulder is available to pull over. Car was taken to dealership 3 different times with no actual diagnosis, tests were ran all 3 times with nothing. Eventually the 3rd time at the dealership I was told the transmission was being replaced although they were not sure what actually caused the issue (this is written in the service report by the rep/mechanic). CAR REMAINS UNSAFE AND UNRELIABLE. Livelihood of myself, family and other drivers is at risk EVERYTIME I put the car in drive due to this mechanical issue. NO WARNINGS NO POWER NO FIX.
I am filing this complaint regarding Recall 25V-796 (Hyundai Recall 286). On November 27th, while driving, my vehicle made a loud popping noise twice and then began sounding muffled. About a week later, while on a long-distance drive, I attempted to refuel and the gas would not go into the tank. At another gas station I was able to fuel it, but afterward the vehicle began rapidly leaking fuel while I was driving. The fuel gauge was also malfunctioning. It showed 53 miles remaining and then suddenly jumped to 200 miles. It was not accurately reflecting the fuel level. When I stopped again for gas, the same muffled noise occurred and the fuel level rapidly dropped again. Due to safety concerns, I took the vehicle directly to the dealership.I dropped the vehicle off on December 6th and it has remained at the dealership ever since. The vehicle is currently sitting in their lot with no remedy available. I am still making monthly payments on a vehicle I cannot use. Although Hyundai provided a rental vehicle, it has now been over three months of inconvenience, including having to exchange rental vehicles for service. This has caused disruption to my daily life and financial strain. Hyundai has offered to pay off my loan and provide 8% toward the purchase of another vehicle. However, I am a single mother who is currently rebuilding financially after losing my job in prior years, and my credit score has been affected. I do not believe I should be pressured into purchasing another vehicle due to an unresolved manufacturer safety defect. I also attempted to seek guidance regarding Florida Lemon Law, but was informed that I may not qualify because the vehicle was purchased in April 2023 and the issue occurred after the two-year period. However, this is a manufacturer recall involving the fuel system, and I believe it is unfair that I am left financially responsible for a vehicle with a serious safety defect and no available remedy. I am requesting investigation
The contact owns a 2023 Hyundai Sonata. The contact stated that after depressing the START/STOP button, the vehicle failed to start immediately. Additionally, there was smoke coming from the exhaust pipe. There was no warning light illuminated; however, an undisclosed message was displayed. The vehicle was towed to the dealer, who replaced the fuel injector; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 56,000.
Car was parked, full stop, doors shut, seatbelt on. Foot on brake. Car then seemed to lurch forward by itself forward hitting parking cement block. Put in reverse to back away and car stayed still...then I tapped the gas again to back up and insted vehicle plowed forward.instead.of reverse ...went over the parking block and hit concrete beam in front, when the car should have backed up in reverse. I'm a person who drives speeed limits, and ulta careful when i drive, and parked at this place/spot for years. This has never happened not sure why it did. No injuries or other people involved thank god, but scared the heck out of me. Wracking my brain, my recalls and software and service appts are up ro date.Nothing out of ordinary that day. I'm confused and shaken, why the first lurch forward and why did going in reverse move it forward? ugh. It drove home fine. Commute to work daily for years, no issues. All I can guess is gear didn't click to reverse and was somehow in drive? Ive been going over the possibilities in my head for human error but they dont make sense - again I've been driving for 40 years. If it happens to other models, would love to know! Car will go to repair tomorrow as "my fault" via insurance, hoping they can see more if any error codes, to at least say if Reverse didn't engage or something else happened. May have been human error but it's so out of the ordinary for me. Thanks!
My Hyundai Sonata 2023 is experiencing two recall codes. The first one was 9b1 which was resolved, but the other one is indefinite which is 286. I dropped my car off on December 4 of 2025 and a month later Hyundai’s corporate team reached out to discuss the state of my car. They asked me for things such as the payoff balance of what I owe through CarMax who I’m financing the car from, they asked me the mileage on the car, the registration and the lien. They then told me they would provide me with an update by certain dates it’s been over two months and I haven’t received any updates. The car shop called me to come pick up my car because one of the issues was resolved, but after reviewing the recall code 286 and seeing that there is very much so a safety risk when driving the car, I ultimately chose to leave the car with Hyundai. Hyundai has been unsuccessful with providing me with the solution. I’ve waited two months almost 3 months and I believe that this vehicle is a lemon and I need a solution. Hyundai took back the loaner, I have nothing now and they keep telling me they’re going to follow up, but have not followed up with anything I need help. I don’t want to risk my life, driving the car and being paranoid that it could catch on fire and harm me or other people driving in it please help.
1. All safety features related to the back up camera, EPS, Traction Control, Lane Assist, Active Cruise Control, Automatic High Beam, Forward Collision Avoidance and more. 2. Loss of all safety features and then sudden restoration of EPS would cause swerve into oncoming lanes or into neighboring lanes and/or ditches. 3. Yes the problem has been reproduced, repeatedly in cold weather and while the dealership has had it in for repairs. 4. No, but the dealership has contacted the manufacturer for repair advice. 5. Yes, every time. I have photos of my dash with the indicating lights on. 10/2/23.
At least 8 times when driving the car the transmission switches from the drive “d” position to the park “p” position and I have to cut off the car and then restart. It is very dangerous as I can be rear ended which can result in personal injury as well as an insurance claim. I’ll put the last date it occurred but started experiencing soon after I bought car.
The contact owns a 2023 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts were still not yet available. The manufacturer referred the contact to the NHTSA Hotline to report the issue. The contact had not experienced a failure.
The contact owns a 2023 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer several times, and the dealer reset the check engine warning light. In addition, the vehicle remained with the dealer for 32 days but was not repaired. The vehicle was not repaired, and the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the parts were not available for the recall repair. The manufacturer was made aware of the failure. The contact was informed that parts were not yet available. The failure mileage was approximately 28,000.
On January 6, 2026, during my morning commute in heavy traffic, my 2023 Hyundai Sonata engine unexpectedly turned off, causing a sudden loss of power. This created an extremely dangerous situation, and I came very close to being involved in a major collision. While I was fortunate to avoid a crash, the incident posed a direct threat to my safety and life because of the dense surrounding traffic.
Hello Sir/Madam, While driving on Interstate I-75 at approximately 70 mph, the yellow check engine warning light suddenly illuminated. Immediately afterward, the vehicle began to shake violently, lose engine power, and run extremely rough. The vehicle experienced a sudden loss of power, and pressing the accelerator pedal did not result in normal response or acceleration. The throttle input was significantly reduced, making it difficult to maintain speed and safely control the vehicle. At highway speed and in heavy highway traffic, if we had not been able to safely exit the roadway, this loss of control could have put not only the occupants of this vehicle but also other drivers at serious risk. Fortunately, we were already in the exit lane, and a McDonald’s parking lot was located immediately off the exit. This allowed us to leave the highway quickly. Otherwise, this situation could have been extremely dangerous in active, heavy highway traffic. As the vehicle continued to shake, a strong smell of gasoline and a burning odor entered the cabin, raising concerns about a possible fire hazard. We safely stopped the vehicle in the McDonald’s parking lot and then shut the engine off due to the severity of the symptoms. After shutting the vehicle off, we attempted to restart it, but the engine would not start. The vehicle had to be towed to a Hyundai service center for inspection. The Hyundai service center later confirmed that the failure was caused by a faulty fuel injector, and they have changed all 4 injectors as I attached receipt from Hyundai This failure created a serious safety risk due to sudden loss of engine power, reduced accelerator response, severe shaking at highway speed, and fuel and burning odors inside the cabin. Regards
Showing 15 of 79 complaints