NHTSA recalls, safety ratings, and consumer complaints for the 2020 Honda Passport.
| Overall Rating | |
| Frontal Crash | |
| Side Crash | |
| Rollover |
| Overall Rating | |
| Frontal Crash |
Component: ELECTRICAL SYSTEM:SOFTWARE
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Consequence: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
don’t have the exact locations,date or time but this has happened around 5 times where I am driving and comes to a come a complete stop and my engine wouldn’t start,I had to put on my hazard lights turn off the vehicle then restart it
Brakes were being applied when no cars were around me. Now, 5 warnings were given to me as I drove down the highway. The warnings were as follows: Adaptive Cruise Control Problem Collision Mitigation System Problem Road Departure Mitigation System Problem Lane Keeping Assist ProblemAuto High-Beam Problem Brake System Light
Engine failed and now the piston rod is knocking inside the engine. Engine failure while operating a vehicle is extremely dangerous and could cause an accident or death to myself and anyone else around my vehicle while its being operated. This type of issue can even cause a fire in the engine bay. When the issue presented itself I was going 60 down the highway. Yes, the vehicle has been in two independent shops which have both confirmed the engine failure due to premature connecting rod bearing wear which was most likely caused by manufacturer crankshaft issues. No it has not been inspected by manufacturer, police, insurance, or others. No there were not any warning lights, messages, or sysmptoms prior to the failure.
Car shuts down and does not restart. Also goes to neutral and does not allow car to be steered. Also seems to be related to auto restart.
The 2020 Honda Passport has 8 NHTSA recalls and 85 consumer complaints on file. It received an overall safety rating of 5 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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| Side Crash |
| Rollover |
Component: EQUIPMENT:OTHER:LABELS
Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.
Consequence: If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
Component: TIRES
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Consequence: Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Remedy: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Component: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Component: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, October 18, 2024, and August 2025. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Was at a red light and the car just shut off. NOTHING! After about 5-10 seconds I pushed the start stop button and it hesitated for a few seconds and I let go and then tried it again. It hesitated and then came on. No problem the rest of the day. I have had the car for a year and zeo issues with the. My Mother had it for 3 years previously and she never had the issue. The battery is good (and only 1 year old) because I put it on my tester a few months ago. 70,000 miles. I looked up the symptoms and found that this has been an on going issue for a few years. NOT NEW. I reached out to Honda and they said I have to have it diagnosed and pay for it.
At approx. 5 years of age & 67,500 miles, the engine began to make rattling or ticking noises that were in sync with engine speed (RPM). Within 1 day of noting the noise, I took the first available appointment to bring the vehicle to my local Honda dealership, Napleton Honda in Loves Park, IL. Napleton Honda diagnosed the issue as "rod knock" due to failing connecting rod bearings. The dealership advised that the only recourse is to replace the engine. Honda Motor Corp (manufacturer) was notified by me about the issue, but they declined to make any substantive effort to assist with the repair costs despite the fact that the issue is increasingly known and documented as per NHTSA campaign # RQ24013
Fuel pump failure mid-traffic in busy two lane road, unable to start vehicle. The engine sputtered and then halted with all warning lights on dashboard lighting up. Full propulsion of the vehicle ceased while in traffic causing car to be dead on the side of the road until police and tow truck could be dispatched. If this occurred on a busier road or in a 65 mile per hour divided highway, this could have caused a major mukti-vehicle accident and placed me in significant danger.
The brake system is not working properly when stopped on a hill. The vehicle will roll backwards after pushing the brake. If you are stopped on a hill you have to keep the brake engaged while also accelerating to keep from rolling backwards and hitting the car behind you.
Burnt Oil Smell Inside Cabin (When Heater Is on High) I frequently notice a burnt oil smell inside the cabin, especially during the first hour of driving in the morning with the heater set to high. My local Honda dealership inspected the vehicle but did not find a specific cause, attributing it instead to a “Honda smell.” They demonstrated a similar odor on a new Passport and suggested using a charcoal cabin filter. However, I remain concerned about a potential fire risk. Auto Idle Start-Stop Feature Unavailable The Auto Idle Start-Stop system rarely functions properly—it has worked approximately 10% of the time I’ve owned the vehicle. After each service visit, it temporarily resumes operation, then soon displays the message “Auto Idle Start-Stop Feature Not Available.” Blank Center Display / ‘MOST Net Off’ Message The center display intermittently goes blank or reboots repeatedly, showing a “MOST Net Off” message. This makes it difficult and distracting to navigate while driving. I understand a previous recall was intended to resolve this issue, but the problem persists.
My Honda is 3.5 L V6 engine blew up I know there’s a recall for the 3.5 L V6 engine on my Honda. However, the recalls don’t include the passport, which is what I have but the connecting rods blue causing engine failure.
The contact owns a 2020 Honda Passport. The contact stated that while driving 65 MPH, the check engine warning light illuminated, and the vehicle began to shake. The vehicle was steered into a parking lot and the vehicle stalled and failed to restart. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
2020 Honda Passport VIN [XXX] engine start stop system fails at stop in a crossroad light. Vehicle becomes inoperable, on screen instructions not executable. After several attempts of turning vehicle off / on it finally starts. Stranded vehicle at light causes traffic to start swerving to avoid stalled vehicle - unsafe condition. No warning lights nor messages were observed in driver information system previous to failure occurrence. Malfunction has happened at least 3 times in last 6 months INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car would not start. Jump start immediate remedy, also same as before. Symptoms identical to those that occurred prior to the service work performed by Elmhurst Honda for the Honda Idle Stop Recall (Service Bulletin 23-009)
The contact owns a 2020 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts needed for the recall repair were not yet available. The dealer advised the contact not to have a passenger seated in the front passenger’s seat due to the risk associated with the recall. The dealer recommended that the vehicle be inspected to verify if the vehicle was affected by the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure.
The Nidec OEM part number 36160-TGS-A03-M1 has failed and causing all five of these alerts to appear as warnings: 1.Road departure mitigation problem 2.Collision Mitigation problem 3. Lane keeping assist problem. 4. Auto high beam problem. 5 Adaptive cruise control failure I don't know if the Nidec part is OEM from Honda and I believe the materials used by Nidec are creating the issue. I thought the Honda OEM part for this camera came from Bosch. The German part appears to made from aluminum, the Nidec part might be a plastic or other material. I am researching the failure rate on your part as I don’t believe there is a heat sink as part of the configuration and the part seems to be out of stock everywhere I look.
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